Guide E-Invoice Submission Via PEPPOL Network PDF
Guide E-Invoice Submission Via PEPPOL Network PDF
Guide E-Invoice Submission Via PEPPOL Network PDF
Infocomm Media Development Authority (IMDA) launched the Nationwide E-invoicing Network in
Singapore in January 2019 to digitalise the economy and attain the benefits that e-invoicing brings to
enterprises, including efficiency improvement, cost reduction and faster payment cycles.
The network is an extension of the International PEPPOL (Pan European Public Procurement On-Line) E-
Delivery Network. Enterprises connected to the network can transact internationally with other connected
enterprises, enabling business process interoperability where business documents can be exchanged
automatically without manual intervention.
To find out more about the network or how to connect to the network, you may visit IMDA’s website at
www.imda.gov.sg/einvoice.
o Note: This network is only applicable for enterprises registered with a Unique Entity Number (UEN).
From 20 January 2020, the Singapore government will be on-board to receive e-invoices from vendors
via the network.
This guide sets out the requirements for e-invoice submission to Singapore government agencies via the
network.
For queries regarding e-invoice submission to Singapore government agencies via the network, please
submit a ticket at AGD Helpdesk.
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Requirements
To submit e-invoices to Singapore government agencies via the network, vendors would have to comply with
the following requirements:
1. Before submitting e-invoices to Singapore government agencies via the network, vendors would
first need to create a vendor record at Vendors@Gov. Vendors can log into Vendors@Gov using
CorpPass.
2. The vendor record has to be of “Approved” status before e-invoice submission.
3. Payment will be made based on the bank details provided in the vendor record
4. To find out how to login at Vendors@Gov, please refer to this guide.
5. To find out how to create a vendor record, please refer to this guide.
3) Ensure that PEPPOL e-invoices are submitted based on the e-invoice requirements of Singapore
government agencies, as stated in Pages 4 to 12.
1. Note: If you have submitted an e-invoice via the network, there is no need to submit the e-invoice
again via Vendors@Gov.
If there is non-compliance with the above requirements, the e-invoice will be rejected and you will be notified
via email based on the email address in your vendor record or provided in your PEPPOL invoice, if you have not
created a vendor record.
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Requirements:
E-invoices to Singapore Government Agencies
When submitting e-invoices to Singapore Government Agencies via the network, please send the e-invoices to
the Endpoint ID of the Accountant-General’s Department.
0195:SGUENT08GA0028A
The Accountant-General’s Department is the central recipient for all e-invoices submitted to Singapore
Government Agencies. The Accountant-General’s Department will subsequently send the e-invoices to the
respective Singapore Government Agencies for processing.
The mapping of the PEPPOL Network Endpoint ID to the appropriate PEPPOL e-invoice field will be handled by
the Access Point provider that you or your solution provider engage. All Access Point providers have been
advised on this requirement.
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Requirements:
E-invoices to Singapore Government Agencies
This section details the corresponding PEPPOL e-invoice field for each Singapore government invoice field, as well as their
requirements. For an overview of a standard Singapore government tax invoice, please refer here.
PEPPOL is a common standard for general use. To meet specific needs of the Singapore government, additional requirements
are necessary to smoothen e-invoice and payment processing, as stated out in Pages 5 to 12.
Mapping of the fields captured in your system against the PEPPOL e-invoice fields will be handled by the Access Point
provider that you or your solution providers engage. All Access Point providers have been advised on the requirements.
Acceptable characters: American Standard Code for Information Interchange (“ASCII”) table, Codes 32 – 127, unless
otherwise stated.
If otherwise stated, it would be the following limited set of acceptable characters: Codes 33, 36, 40 – 42, 44 – 59, 61,
and 64 – 126.
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Requirements:
E-invoices to Singapore Government Agencies
(Cont’d)
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Requirements:
E-invoices to Singapore Government Agencies
(Cont’d)
11
Requirements:
E-invoices to Singapore Government Agencies
(Cont’d)
12
Managing E-invoices After Submission
E-invoices that are successfully received by the government’s systems can be viewed, edited or deleted at
Vendors@Gov.
View E-invoice
E-invoices can be viewed at Vendors@Gov for 180 days from the date of the e-invoice.
You may also monitor the e-invoice status at Vendors@Gov.
Edit/Delete E-invoice
E-invoices can be edited/deleted at Vendors@Gov on the same day of submission before 7pm.
Once the e-invoice status changes to “Processing”, “Certified”, “Approved”, “Paid” or “Rejected”, it cannot
be edited/deleted.
To find out how to view, edit or delete e-invoices at Vendors@Gov, please refer to this guide.
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Receiving Payment for E-invoices
Payment for e-invoices submitted to Singapore government agencies via the network will be made based
on the bank details that you have registered with your vendor record at Vendor@Gov.
You may view details of the paid e-invoice and payment at Vendors@Gov. To find out how to do so, please
refer to this guide.
Rejected E-invoices
If your e-invoice has been rejected, you will receive an email notification to the email address registered in
your vendor record. No payment will be made for rejected e-invoices.
You may resubmit an amended invoice through the PEPPOL network. Please do not use the same Invoice
Number and Invoice Date for the resubmission as the invoice will be treated as a duplicate and be
rejected.
Alternatively, you may edit and resubmit the rejected e-invoice at Vendors@Gov. To find out how to do so,
please refer to this guide.
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Annex:
A Standard Singapore Government Invoice
Business Unit,
Used for routing of e- Name of the liaison officer at
invoices to your client your client agency
agencies
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Annex:
A Standard Singapore Government Invoice
Description of the
goods or services
provided
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Annex:
A Standard Singapore Government Invoice
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Acceptable Payment Terms
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Acceptable Currencies
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