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Quotient or EQ, describes an ability, capacity, or skill to perceive, assess, and manage
the emotions of one's self, of others, and of groups. However, being a relatively new
area, the definition of emotional intelligence is still in a state of flux. Some, such as John
D. Mayer (2005a) prefer to distinguish emotional knowledge from emotional intelligence,
as discussed below.
In the 1950’s, Abraham Maslow wrote about how people could enhance their
emotional, physical, spiritual, and mental strengths. His work sparked the “Human
Potential” movement which could be the greatest celebration of humanism since the
Renaissance. In the 1970s and 80s this led to the development of many new sciences
of human capacity. Serious research was occurring to define both emotions and
intelligence. One of these researchers was Peter Salovey, now Yale University’s
Psychology Department Chair. He says that over the last few decades, beliefs about
emotions and intelligence have both changed -- where intelligence was once perfection,
people were recognizing that there was more to life. Where emotion was once perdition,
people were recognizing that it might have substantive value.
As their colleague David Caruso writes, “It is very important to understand that
emotional intelligence is not the opposite of intelligence, it is not the triumph of heart
over head -- it is the unique intersection of both.”
Dr. Bar-On explains how his work is similar to and different from Salovey/Mayer’s: “We
are both assuming cognitive schemata and attempting to empirically demonstrate that
this construct is not personality. They are relating primarily to a specific set of emotional
abilities and a potential for behavior (emotional intelligence), while I am focusing on
emotional and social functioning or behavior (emotionally and socially intelligent
behavior).”
Another useful definition comes from Q-Metrics, the creators of the EQ Map. They say:
“Emotional intelligence is the ability to sense, understand, and effectively apply the
power and acumen of emotions as a source of human energy, information, trust,
creativity and influence.” One key insight from this model is that having a capacity or
skill is not enough to create real-world results.
first appeared in Six Seconds' magazine: EQ Today, Nov 2002 by Joshua Freedman
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