Subject : SHRM

1. Which of the following is not a characteristic of strategic management that makes it

different from other types of management?
a. It is interdisciplinary.
b. It has an external focus.
c. It has an internal focus.
d. It concerns the present direction of the organization

2. Which of the following is NOT a major element of the strategic management process?
a. Formulating strategy
b. Implementing strategy
c. Evaluating strategy
d. Assigning administrative tasks

3. Competitive advantage can best be described as:

a. increased efficiency.
b. what sets an organization apart.
c. a strength of the organization.
d. intangible resources.

4.________________ is the foundation of blue ocean strategy.

a. Innovation
b. Value creation
c. Value innovation
d. value cost trade-off

5. When defining strategic management the most important thing to remember is that it is:
a. Not as easy as you think
b. Mainly the province of senior managers
c. A living evolving process
d. More conceptual than practical
e. A way of determining responsibilitie
6. The primary focus of strategic management is:
a. strategic analysis b. the total organization
c. strategy formulation d. strategy implementation.

7. Which of the following is not an advantage of strategic management?

a. It provides organizations with a clearer sense of direction and purpose
b. It helps improve the political, economic, social and technological environment of the
organization
c. It helps orientate management decisions to relevant environmental conditions
d. It helps organizations be proactive rather than reactive

8. Which of the following defines what business or businesses the firm is in or should be in?
a. Business strategy b. corporate strategy
c. Functional strategy d. National strategy

9. Which of the following focuses on supporting the corporate and business strategies?
a. Competitive strategy b. corporate strategy c. Operational strategy
d. National strategy e. Mission strategy

10. Which one of the following is not a primary task of strategic managers?
a. Establishing strategic objectives
b. Developing the steps to follow in implementing operational level plans
c. Defining the business and developing a mission
d. Developing a strategy
e. Implementing and evaluating the chosen strategy

11. The task of strategy choice involves:

a. developing plans and activities which will improve the organization’s performance and
competitive position
b. determining how the organization can be more market and efficiency oriented
c. monitoring whether the organization is achieving good financial performance
d. keeping the organization free of debt
12. Which one of the following is at the core of strategic management?
a. Choosing which organizational objectives to focus on
b. Being alert for opportunities to change work responsibilities
c. Adapting the organization to a changing external environment
d. Choosing whether to make decisions autocratically or on the basis of participation

13. The corporate level is where top management directs:

a. all employees for orientation b. its efforts to stabilize recruitment needs
c. overall strategy for the entire organization d. overall sales projections

14. Which one of the following is NOT included in the Porter’s Five Forces model:
a. Potential development of substitute products b. Bargaining power of suppliers
c. Rivalry among stockholders d. Rivalry among competing firms

15. The strategic management process is

a. a set of activities that will assure a temporary advantage and average returns for the firm.
b. a decision-making activity concerned with a firm’s internal resources, capabilities, and
Competencies, independent of the conditions in its external environment.
c. a process directed by top-management with input from other stakeholders that seeks to
achieve above-average returns for investors through effective use of the organization’s
resources
d. the full set of commitments, decisions, and actions required for the firm to achieve
above-average returns and strategic competitiveness..

16. The environmental segments that comprise the general environment typically will NOT
include
a. demographic factors. b. socio-cultural factors.
c. substitute products or services. d. technological factors.

17. What can be defined as the art and science of formulating, implementing and
evaluating cross-functional decisions that enable an organization to achieve its objectives?
a. Strategy formulation b. Strategy evaluation c. Strategy implementation
d. Strategic management e. Strategic leading
18.Which of the following is not a stage of strategy formulation techniques?
a. Formulation Framework b. Matching stage
c. External factor evaluation d. Decision stage

19.. Strategic management involves the_______, directing, _______ and controlling of a

company’s strategy-related decisions and actions.
a. Financing; marketing b. Planning; financing
c. Planning; organizing d. Marketing; planning

20. Strategy-formulation concepts and tools

a. Do not differ greatly for different size and type of organizations
b. Differ greatly for different size and type of organizations
c. Do not differ greatly for profit or nonprofit organizations but differ in small and large
organizations
d. None of the mentioned options

21. Strategic management is

a. A pure science. b. Based mainly on intuition.
c. Needed mainly when organizational performance falls.
d. Based on the use of quantitative and qualitative information.

22. Large-scale, future-oriented plans, for interacting with the competitive environment to
achieve company objectives refers to its
a. Strategy b. Goals
c. Competitive analysis d. Dynamic policies

23.Strategic issues require which level of management decisions?

a. Operative b. Top
c. Front-line d. Middle

24.Strategic management process activate in the sequence of_______

a. Environmental scanning, Strategy formulation, Implementation, control and

evaluation
b. Strategy formulation, Environmental scanning, Implementation, control and evaluation
 c. Environmental scanning, Strategy Implementation, formulation, control and evaluation

e. Strategy formulation, Implementation, control, evaluation, Environmental scanning

25.Strategic-management audit is known as:

a. Environmental scanning b. Strategy formulation
c. Strategy control d. Strategy evaluation

26.Organizing means an identifiable group of people contributing their efforts towards the
attainment of same goal. It is important at the time of:
a. Environmental scanning b. Strategy formulation
c. Strategy Implementation d. Strategy evaluation

27. External assessment is performed in which of the strategic management phase?

a. Strategy formulation stage b. Strategy implementation stage
c. Strategy evaluation stage d. All of the given options

28. Political variables have a significant effect on

a. Strategy formulation and implementation
b. Strategy formulation and evaluation
c. Strategy implementation and evaluation
d. Strategy formulation, implementation and evaluation

29. What is the central purpose of strategic evaluation?

a. Evaluate effectiveness of strategy to achieve organizational objectives.
b. Evaluate effectiveness of control system to measure achievements.
c. Evaluate effectiveness of strategies to be implemented efficiently.
d. Evaluate effectiveness of the strategy implementation process.

30. Strategy evaluation at the_____________ level involves using specific performance

measures-qualitative and quantitative-for each functional area.
a. organizational
b. operational
c. functional
d. production
31. Which of these factors is not included in environmental scanning?
a. Political and legislative issues b. Economic factors
c. Technological changes d. None of the above

32. __________ is the process of forecasting an organizations future demand for, and
supply of, the right type of people in the right number.
a. Human Resource Planning b. Recruitments
c. Human Resource Management d. Human Capital Management

33. Which of the following factors state the importance of the Human Resource Planning?
a. Creating highly talented personnel b. International strategies
c. Resistance to change and move d. All of the above

34. Which of the forecasting technique is the fastest?

a. Work study technique b. Flow models
c. Ratio trend analysis d. HR demand Forecast

35. Which of these is the purpose of recruitment?

a. Make sure that there is match between cost and benefit
b. Help increase the success rate of the selection process by reducing the number of
visibly under qualified or over qualified job applicants.
c. Help the firm create more culturally diverse work - force
d. None of the above

36. Which of these is the most important external factor governing recruitments?
a. Sons of soil b. Labour market
c. Unemployment rate d. Supply and demand

37. Which of the following act deals with recruitment and selection?
a. Child labour act b. The apprentices act
c. Mines act d. All of the above

38. A major internal factor that can determine the success of the recruiting programme is
whether or not the company engages in ______.
 a. HRP b. Selection
c. Induction d. None of the above

39. _________ refers to the process of identifying and attracting job seekers so as to build a
pool of qualified job applicants.
a. Selection b. Training
c. Recruitments d. Induction

40. What is the natural perception of people on the process of recruitment and selection?
a. Positive b. Negative
c. Both positive and negative d. None of the above

41. What is the main objective of the recruitment and selection process?
a. Recruit the right candidates b. Meet the high labour turnover
c.To reduce the costs of recruiting d. None of the above

42. Which of the following are general costs incurred in the recruitment process?
a. Costs of material
b. Costs of overtime and outsourcing while the vacancies remain unfilled
c. Costs of property d. None of the above

43. ______ is the process of differentiating between applicants in order to identify and hire
those with a greater likelihood of success in
a job.
a. False negative error b. Training
c. Selection d. None of the above
44.When appraisals are made by superiors, peers, subordinates and clients then it is called
____.
a. 360 degree feedback b. 180 degree feedback
c. Self – appraisal d. None of the above

45. Which company first developed the 360 degree system of appraisal?
a. Wipro in 1990 b. Godrej Soaps in 1991
c. General Electric, US in 1992 d. None of the above
46.Which is the biggest challenge faced while conducting performance appraisal?
a. Evaluating performance of self - managed teams
b. Presence of a formal appeal process
c. Appraisals based on traits are to be avoided
d. None of the above
47.Which of the following is a benefit of employee training?
a. Improves morale
b. Helps people identify with organizational goals
c. Provides a good climate for learning, growth and co - ordination
d. None of the above

48. Transformational change in an organization refers to

a. complete change in almost all aspects of the organization
b. incremental change in which necessary improvements are made in the existing
organization
c. no change in any aspect of the organization
d. None of the above

49.. Which of the following is normally the cause of organizational change?

a. technological development b. change in labour characteristics

c. mergers, acquisitions, etc d. All of the above

50.Which of the following is not a symptom of employee resistance to change?

a. increase in employee absenteeism b. non-participative and indifferent behavior

c. increase in performance and productivity d. unprofessional conduct

51. In strategic human resource management, HR strategies are generally aligned with

a. business strategy b. marketing strategies

c. finance strategy d. economic strategy

52.Which of the following is closely associated with strategic human resource management?

1. Efficient utilization of human resources 2. Attracting the best human resources

3. Providing the best possible training 4. All of the above

53.Treating employees as precious human resources is the basis of the _______ approach.

1. Hard HRM 2. Soft HRM 3.Medium HRM 4. None of the above

54.Strategic human resource management aims to achieve competitive advantage in the

market through

1. Price 2. Product 3.People 4.Process

55.Strategic management process usually consists of _______ steps.

1. Four 2.Five 3.Six 4.Seven

56. One of the components of corporate level strategy is

1. Growth strategy 2.Portfolio strategy 3.Parenting strategy 4. All of the above

57. Creating an environment that facilitates a continuous and two-way exchange of

information between the superiors and the subordinates is the core of

1. High involvement management model 2.High commitment management model

3. High performance management model 4. None of the above

58.Which one of the following is not a part of the external environment of an organization?

1. Social factors 2. Political factor 3 Legal factor 4. Organizational culture

59 One of the important assumptions of the ----------perspective is that uncertainty in

environment is more of an internal problem and less of an external problem

1. Objective environment perspective 2. Perceived environment perspective

3 .Enacted environment perspective 4.None of the above

60.When an organization creates its own environment out of its knowledge of the
environment, it has created a/an

1. Enacted environment 2. Perceived environment

3. Objective environment 4.None of the above

61. The country where the headquarters of a multinational company is located is known as

1. Host country 2. Home country 3.third country 4.none of the above

62. When an international firm follows a strategy of choosing only from the nationals of the
parent country, it is called

1. Polycentric approach 2. Geocentric approach

3. Ethnocentric approach 4. None of the above

63. When the firms adopt a strategy of limiting recruitment to the nationalities of the host
country where the branch is located, it is called

1. Polycentric approach 2. Geocentric approach

3. Ethnocentric approach 4. None of the above

64. When the firms choose a strategy of recruiting the most suitable persons for the
positions available in the firm, irrespective of their nationalities, it is called

1. Polycentric approach 2. Geocentric approach

3. Ethnocentric approach 4. None of the above

65. Which of the following factors is not related directly to the success of expatriate
assignments?

1. The personality of expatriate employees

2. The intentions of expatriate employees

3. The incapability of the spouse to adjust to the new situation

4. The nature of products produced by the company

66. Which of the following is the most serious problem that might arise due to excessive
reliance on internal recruitment?

1. Reduced job performance 2. High labour turnover

3. Lack of motivation 4. Internal resistance

67. The HR policy which is based on the philosophy of the utmost good for the greatest
number of people is covered under the

1. Utilitarian approach 2. Approach based on rights

3. Approach based on justice 4.None of the above

68. The evaluation method that requires the supervisors to keep a written record of positive
and negative work-related actions of the employees is called

1. Critical incident method 2. Essay method

3. Work standard method 4. Field review method

69. Which of the following is not true about training?

1. It is a short-duration exercise. 2. It is technical in nature

3. It is primarily for managers and executives 4. It is concerned with specific job skills

70. In which type of analysis are corporate goals and plans compared with the existing
manpower inventory to determine the training needs?

1. Organization analysis 2.Operation analysis

3. Individual analysis 4. None of the above