Ch010.Lam2e TB
Ch010.Lam2e TB
Ch010.Lam2e TB
True/False Questions
T F 3. The full implementation of an activity-based costing (ABC) system must meet the cost-
benefit principle.
T F 4. One lesson learned from companies that have implemented an activity-based costing
(ABC) system is it has always provided more benefits than its cost.
T F 9. In general, the unit-level costs in an activity-based costing (ABC) system are variable
costs.
T F 10. In general, the capacity-level costs in an activity-based costing (ABC) system are
variable costs.
T F 11. Managerial decisions based on activity-based costing (ABC) information affect only
volume-level, batch-level, and product-level costs.
T F 12. The basic concepts involved in activity-based costing (ABC) can be used to determine
either product costs or customer profitability.
T F 14. The cost driver rate is computed by dividing the total cost per activity by the estimated
number of units produced.
T F 15. Activity-based costing (ABC) techniques used to evaluate customer profitability can also
be applied to evaluating suppliers.
T F 16. In essence, activity-based cost driver rates are used in a similar manner as predetermined
overhead rates.
T F 19. The difference between the resources used and the resources supplied is called unused
resource capacity in a typical activity-based cost management (ABM) system.
T F 20. An Activity-Based Income Statement categorizes costs as materials, labor, and overhead
(i.e., indirect product costs).
T F 21. Unused resource capacity plus the amount of the resources used is equal to the amount of
resources supplied.
T F 22. Theoretical capacity is the amount of production possible assuming expected downtime
for scheduled maintenance and normal breaks and vacations.
T F 23. Theoretical capacity is the long-run expected volume based on reasonably attainable
working conditions.
T F 24. The cost of excess capacity is allocated to individual cost objects using cost driver rates.
T F 25. Companies with extreme seasonal demands for their products will have more excess
capacity than companies with relatively stable demands.
T F 26. Assigning unused capacity costs is acceptable when the excess capacity is for the benefit
of a company's customers.
T F 27. Unused capacity costs incurred for the benefit of a company's customers (e.g., meet
seasonal demands) should be assigned to the customers that require (use) the excess
capacity.
T F 28. In general, managerial decisions affecting capacity-level costs and activities also affect
volume-level, batch-level, and product-level cost and activities.
T F 29. The benefits associated with Total Quality Management (TQM) systems are generally
intangible, indirect, and difficult to measure.
T F 30. Total Quality Management (TQM) systems require information quicker than traditional
costing systems.
T F 31. Tangible customer expectations include how the product's salespeople treat customers
and the time required to deliver the product to the customer.
T F 32. Quality can be defined as the degree to which a product or service performs as it was
designed to.
T F 33. A cost of quality system is based on the trade-off between incurring costs to meet product
(or service) specifications and the costs of failing to meet those specifications.
T F 34. In a cost of quality system, internal and external failure costs are called conformance
costs.
Answer: False Difficulty: Simple Learning Objective: 7
AACSB: Analytic
T F 35. Prevention costs are costs incurred to detect individual units of product that do not
conform to its specifications.
T F 37. Lost sales from poor-quality products (or services) represent an example of an internal
failure cost.
T F 38. In general, an increase in a specific conformance cost will decrease total nonconformance
costs.
T F 39. Costs of quality are often expressed in relative terms (i.e., percentages) to facilitate
comparisons between different time periods.
T F 40. According to Ittner's "Exploratory Evidence on the Behavior of Quality Costs," virtually
all the companies in the survey included quality-related down time in their cost of quality
reports.
41. Activity analysis is an important approach to operations control and the successful
implementation of an activity-based costing (ABC) system. Which of the procedures is not part of
activity analysis?
A) Chart, from start to finish, the activities used to complete the product or service.
B) Classify all activities as either value-added or nonvalue-added activities.
C) Identify the process objectives as defined by what the customer desires from the process
D) Compute the predetermined rate per activity by dividing the total cost pool by the total cost
drivers.
42. Which of the following activities is most likely to be classified as value-added for a
manufacturing company?
A) storing
B) ordering
C) inspecting
D) assembling
43. Which of the following activities is most likely to be classified as value-added for a merchandise
company?
A) purchasing
B) waiting
C) receiving
D) setting up
45. Which of the following items would be classified as a volume-level cost in an activity-based cost
management (ABM) system?
A) indirect materials
B) production supervisor's salary
C) depreciation on factory building
D) research and development
46. Which of the following items would be classified as a batch-level cost in an activity-based cost
management (ABM) system?
A) indirect labor
47. Which of the following items would be classified as a product-level cost in an activity-based cost
management (ABM) system?
A) change order to meet new a new customer's specification
B) movement of materials for products in production
C) long-term lease payments for factory equipment
D) insurance and property taxes on faculty building
48. Which of the following items would not be used as the cost driver for a volume-level cost in an
activity-based cost management (ABM) system?
A) direct labor hours
B) machine hours
C) units produced
D) square footage
49. In an activity-based cost management (ABM) system, facility-level costs are those that are
incurred to:
A) sustain the company's marketing program.
B) maintain the plant's production capacity.
C) support the research and development process.
D) caused by a change in the engineering plans for a product.
52. The unused resource capacity is the difference between the resources supplied and the resources
A) purchased.
B) wasted.
C) used.
D) on hand.
53. The amount of resources used in an activity-based costing (ABC) system for a specific activity is
computed by multiplying the:
A) cost driver rate and the actual cost driver volume.
B) cost driver rate and the planned cost driver volume.
C) overhead rate and the actual cost driver volume.
D) overhead rate and the planned cost driver volume.
54. The amount of production possible under normal working conditions, including planned
downtime and scheduled vacations, is called
A) actual capacity.
B) normal capacity.
C) practical capacity.
D) theoretical capacity.
55. Which of the following statements is (are) true regarding the cost of unused capacity?
(A) Theoretical capacity is the long-run expected volume based on reasonably attainable working
A) Only A is true
B) Only B is true.
C) Both A and B are true.
D) Neither A nor B is true.
56. Which of the following statement is (are) true regarding the cost of unused capacity?
(A) Unused capacity costs incurred for the benefit of a company's customers (e.g., meet seasonal
demands) should be assigned to the customers that require (use) the excess capacity.
(B) In general, managerial decisions affecting capacity-level costs and activities also affect
volume-level, batch-level, and product-level cost and activities.
A) Only A is true
B) Only B is true.
C) Both A and B are true.
D) Neither A nor B is true.
57. A company has high winter demand and low summer demand for its services. The cost of the
unused summer capacity should be allocated
A) to an account called Idle Capacity.
B) evenly to all customers.
C) only to the winter customers.
D) only to the summer customers.
58. Which of the following statements regarding quality costs is(are) false?
(A) In a cost of quality system, internal and external failure costs are called conformance costs.
(B) Prevention costs are costs incurred to detect individual units of product that do not conform
to its specifications.
A) Only A is false.
B) Only B is false.
C) Both A and B are false.
D) Neither A nor B is false.
59. The degree to which a good or service meets customer expectations is called:
A) conformance to specifications.
B) customer quality demands.
C) a conformance cost.
D) a compliance cost.
(A) The optimal level for a company's quality control program occurs when its conformance
costs equal its nonconformance costs.
(B) There is an inverse relationship between the costs spent on nonconformance costs and the
level of quality achieved.
A) Only A is false.
B) Only B is false.
C) Both A and B are false.
D) Neither A nor B is false.
65. Which of the following items is included in almost all quality control systems?
A) Quality-related waiting time
B) Quality planning and analysis
C) Excess or obsolete inventory
D) Quality-related overtime
66. Beta Company is preparing its annual profit plan. As part of its analysis of the profitability of its
customers, management estimates that the $12,000 for sales support should be assigned to the
individual customers from the information given as follows:
Customer A Customer B
Units purchased 100,000 200,000
Purchase orders (annual) 5 20
What is the amount of the sales support costs that should be allocated to Customer A assuming
Beta uses activity-based costing (ABC)?
A) $2,400
B) $4,000
C) $8,000
D) $9,600
E) some other answer _______________
67. Yellow Industries decides to price delivery service according to the results of a recent activity-
based costing (ABC) study. The study indicates Yellow should charge $8 per order, 2% of the
order's value for general delivery costs, $1.25 per item, and $30 for delivery.
A year later, Yellow collected the following information for two of its best customers:
What are the total delivery costs charged to Customer D during the year?
A) $5,344
B) $5,364
C) $6,900
D) $6,964
E) some other answer _______________
Gundy Press reports the following information about resources. At the beginning of the year,
Gundy estimated it would spend $42,000 for setups and $21,000 for clerical.
Resources supplied
Setups $45,000
Clerical 20,000
68. Compute unused resource capacity for setups for Gundy Press.
A) $1,250
B) $3,000
C) $1,750
D) $5,000
E) some other answer _______________
69. Compute unused resource capacity for clerical for Gundy Press.
A) $5,000
B) $1,000
C) $6,000
D) $1,260
E) some other answer _______________
BC Enterprises' quality control report for August 2008 contains the following items.
70. What would be the total of the prevention costs on the August 2008 quality control report for BC
Enterprises?
A) $ 5,000
B) $ 7,000
C) $11,000
D) $12,000
E) some other answer _______________
71. What would be the total of the appraisal costs on the August 2008 quality control report for BC
Enterprises?
72. What would be the total of the internal failure costs on the August 2008 quality control report for
BC Enterprises?
A) $ 8,000
B) $13,000
C) $14,000
D) $16,000
E) some other answer _______________
Response: $8,000
AACSB: Analytic
73. What would be the total of the external failure costs on the August 2008 quality control report for
BC Enterprises?
A) $ 4,000
B) $ 6,000
C) $ 7,000
D) $14,000
E) some other answer _______________
Response: $6,000
AACSB: Analytic
74. What would be the total of the conformance costs on the August 2008 quality control report for
BC Enterprises?
A) $22,000
B) $20,000
C) $15,000
D) $13,000
E) some other answer _______________
75. What would be the total of the nonconformance costs on the August 2008 quality control report
for BC Enterprises?
A) $22,000
B) $21,000
C) $14,000
D) $13,000
E) some other answer _______________
QC Enterprises quality control report for August 2008 contains the following items.
76. What would be the total of the conformance costs on the August 2008 quality control report for
QC Enterprises?
A) $200,000
B) $170,000
C) $150,000
D) $ 90,000
E) some other answer _______________
77. What would be the total of the nonconformance costs on the August 2008 quality control report
for QC Enterprises?
A) $120,000
B) $150,000
78. What would be the total of the prevention costs on the August 2008 quality control report for QC
Enterprises?
A) $180,000
B) $120,000
C) $ 90,000
D) $ 70,000
E) some other answer _______________
79. What would be the total of the appraisal costs on the August 2008 quality control report for QC
Enterprises?
A) $ 30,000
B) $ 70,000
C) $ 80,000
D) $ 90,000
E) some other answer _______________
Response: $80,000
AACSB: Analytic
80. What would be the total of the internal failure costs on the August 2008 quality control report for
QC Enterprises?
A) $ 60,000
B) $ 90,000
C) $100,000
D) $120,000
E) some other answer _______________
82. Which of the following statements about activity-based costing (ABC) is not true? (CIA adapted)
A) In ABC, cost drivers are what cause costs to be linked to products.
B) ABC is useful for assigning marketing and distribution costs.
C) ABC differs from traditional costing systems in that products are not cross-subsidized.
D) ABC is more likely to result in major differences from traditional costing systems if the firm
manufactures only one product rather than multiple products.
83. In an activity-based costing (ABC) system, cost reduction is accomplished by identifying and
eliminating (CPA adapted)
84. Black Company's cost management and product costing procedures follow activity-based costing
(ABC) principles. Activities have been identified and classified as being either value-added or
nonvalue-added for each product. Which of the following activities, used in Black's production
process, is nonvalue-added? (CPA adapted)
A) Drill press activity
B) Heat treatment activity
C) Design engineering activity
D) Raw materials storage activity
Essay Questions
85. Marvin's Kitchen Supply delivers restaurant supplies throughout the city. Marvin's adds 4% to the
order cost to cover the delivery cost. The delivery fee is meant to just cover the cost of delivery.
A consultant has analyzed the delivery service using activity-based costing methods and
identified four activities. Data on these activities are:
Cost
Activity Cost Driver Cost Driver Volume
Process order Number of orders $ 25,000 4,000 orders
Load truck Number of items 50,000 80,000 items
Delivery of merchandise Number of orders 30,000 4,000 orders
Process invoice Number of invoices 24,000 6,000 invoices
Total overhead $129,000
Two of Marvin's customers are City Diner and Le Chien Chaud. Below are data on orders and
deliveries to these two customers:
Required:
(a) What would be the delivery charge for each customer under the current policy of 4% of order
value?
(b) What would the activity-based costing system estimate as the cost of delivering to each
customer?
(c) How could Marvin use the information in the new cost to manage costs?
Answer:
(a) Delivery cost based on order value:
Cost of delivery:
(C) Marvin can use this information to change the way he prices delivery service. He can also
use the information to work with customers to change the way the order is processed to reduce
the costs of order and delivery. With better information about costs he can improve his profits and
those of his customers.
AACSB: Analytic
86.Rock Solid Bank and Trust (RSB&T) only offers checking accounts. Customers can write checks and
use a network of automated teller machines. RSB&T earns revenue by investing the money
deposited (subject to reserve requirements). Currently RSB&T averages 6% return annually on its
investments. In order to compete with larger banks, RSB&T pays depositors 1% on all deposits.
A recent study classified the operating costs of the bank into four activities. Data on these
activities are:
Customer A Customer B
ATM uses 300 50
Required:
(a) Compute the operating profits of the RSB&T.
(b) Compute the profit of Customer A and Customer B assuming that customer costs are based
only on deposits.
(c) Compute the profit of Customer A and Customer B assuming that customer costs are
computed using the information in the activity-based costing analysis.
Answer:
a. Revenues $450,000,000 x 6% $27,000,000
Costs:
Interest on deposits $450,000,000 x 1% 4,500,000
Operating costs (Given) 20,000,000
Total costs 24,500,000
Operating profit $ 2,500,00
b.
Customer A Customer B
Deposit $ 450 $10,000
Revenue $27.00a $600.00
Interest on deposits 4.50b 100.00
Operating costs 20.00c 444.44
Customer profit $ 2.50 $55.56
Customer A Customer B
Units of Cost Units of Cost Driver
Activity Driver
Revenue $ 27.00 $600.00
Interest on deposit 4.50 100.00
Operating costs:
Use ATM 300 uses $ 60.00a 50 uses $10.00
Visit branch 5 visits 40.00b 20 visits 160.00
Process transaction 60 transactions 6.00c 1,200 transactions 120.00
General bank overhead $450 deposit 8.01d $10,000 deposit 178.00
Total cost 118.51 568.00
Resources supplied
Materials $192,000
Energy 36,480
Setups 50,400
Purchasing 44,000
Customer service 35,200
Long-term labor 53,000
Administrative 54,000
Answer:
Resources Used Resources Supplied Unused Resource Capacity
Materials $180,000 ($12 15,000) $192,000 given) $12,000
Energy $ 32,400 ($48 675) $ 36,480 (given) $ 4,080
Setups $ 45,000 ($300 150) $ 50,400 (given) $ 5,400
Purchasing $ 38,400 ($240 160) $ 44,000 (given) $ 5,600
Customer service $ 28,000 ($160 175) $ 35,200 (given) $ 7,200
Long-term labor $ 51,200 ($80 640) $ 53,000 (given) $ 1,800
Administrative $ 50,400 ($60 840) $ 54,000 (given) $ 3,600
AACSB: Analytic
88. The following represents the financial information of Trovatore Corporation, a manufacturer of
electronic components, for two months:
March April
Sales $539,000 $495,000
Costs
Required
Classify these items into prevention, appraisal, internal failure, or external failure costs.
Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales
for March and April.
Answer:
(A) Prevention: Preventive maintenance, materials inspection, process inspection, quality
training.
Appraisal: Field testing, testing equipment.
Internal failure: Scrap, rework.
External failure: Customer complaints, warranty repairs.
b. March April
Prevention
$80,900/$539,000 15.0%
$58,360/$495,000 11.8%
Appraisal
$32,800/$539,000 6.1%
$38,800/$495,000 7.8%
Internal failure
$37,700/$539,000 7.0%
$40,860/$495,000 8.3%
External failure
$14,200/$539,000 2.6%
$16,400/$495,000 3.3%
AACSB: Analytic
89. Leidenheimer Corporation manufactures small airplane propellers. Sales for Year 2 totaled
$850,000. Information regarding resources for the month follows:
In addition, Leidenheimer spent $25,000 on 50 engineering changes with a cost driver rate of
$500 and $30,000 on eight outside contracts with a cost driver rate of $3,750.
Required
(a) Prepare a traditional income statement.
(b) Prepare an activity-based income statement.
Answer:
(a.)
Sales $850,000
Parts management 35,000
Energy 50,000
Quality inspections 50,000
Long-term labor 35,000
Short-term labor 24,000
Setups 100,000
Materials 150,000
Depreciation 100,000
Marketing 75,000
Customer service 20,000
Administrative 70,000
Engineering changes 25,000
Outside contracts 30,000
Total costs 764,000
Operating profit $ 86,000
(b.)
Sales $850,000
Unused
Resources Resource Resources
Used Capacity Supplied
Sales
Costs
Unit
Parts management $ 30,000 $ 5,000 $ 35,000
Energy 50,000 0 50,000
Short-term labor 20,000 4,000 24,000
Materials 150,000 0 150,000
Outside contracts 30,000 0 30,000
280,000 9,000 289,000
Batch
Quality inspections 45,000 5,000 50,000
Setups 70,000 30,000 100,000
115,000 35,000 150,000