Direction: Read The Mini-Case and Answer The Following Case Questions
Direction: Read The Mini-Case and Answer The Following Case Questions
Direction: Read The Mini-Case and Answer The Following Case Questions
Direction: Read the mini-case and answer the following case questions.
1. What role did personality play in this case? Which of the Big Five
personality traits most clearly influenced Marian and Dave? What mental
and emotional ability played a role in this situation?
Personality really plays a big role in all the instances of our lives most
especially in our workplace. Thus, in this case, it can be seen how such
experience did affect Marian, not just for her but the working environment as
well. There are really instances wherein our attitude do really influence our
work in a negative way. That is why, we really need to have control over
ourselves and to different situations. Despite being so much good in our field,
if we are not into good terms with the people we work with, it will really affect
our performance. That is why, we need to handle well our personalities most
especially when we are in our workplace because this would really have an
impact with our performance.
Amongst the five personality traits, the ones that clearly influenced Marian
and Dave are neuroticism and conscientiousness. For Marian, she has the
trait of conscientiousness considering that she has the idea of having the
strong desire to complete a task-related goal or an accomplishment striving
one. She was determined to improve their performance despite being
distracted by their situation. As to Dave, he has the trait of neuroticism
wherein he does not have full confidence as to the ability of Marian, also he
has this bad feeling about her and he was then not emotionally stable
Thus, despite their situation, Dave was still able to manage it. Despite the
fact that Marian’s anger grew, she was still emotionally secure and was able
to hold the meeting and communicate with the employees using analytical
abilities.
Marian’s attitude in the workplace, as she first set her foot inside the office
knowing that Dave has resentments to her, was supposed to be direct
towards Dave instead of generally confronting all the Loan heads and
employers when the loan volume was decreasing. This action may have
resolved the issue sooner and had no negative consequences on other
workers or the company's stability. If Marian was able to be trustworthy and
build her credibility to the sight of Dave, he could have been consistent in
terms of being respectful and committed. Dave’s actions could have been
corrected and made him aware of his limitations because it seemed that Dave
had been engrossed in his own feelings and had forgotten that Marian had no
intention of hurting his feelings from the start. Thus, discussing with Dave first
about the issue could have improved the situation and helped establish a
constructive relationship between him and the rest of the team.
3. How should Marian proceed now that the situation has become very
difficult?