Returned assessment

CHCPRP001 - Final Assessment B

1. Refer to Case study 1 below to answer the following question: What should be in Jacob’s report to help to
evaluate the ways in which individual and organisational performance may be improved through
collaboration?

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’

Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: Please add more information, such as provision of cost-effective services, increased
flexible service provision for people with support needs etc. Not Yet Satisfactory
Edited response:
 Develop clear eligibility criteria for assistance and support services and transparent
decision-making processes.
 Set standards of services, enforce them, and monitor compliance.

 Monitor service provision.

 Keep updated records of users, providers, and services provided.

 Ensure coordination across different government agencies and service providers, possibly
through introducing case management, referral systems, and electronic record-keeping.
2. Refer to Case study 1 below to answer the following question: Provide two benefits of networking and
collaboration for people with support needs that Jacob might identify.

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’
 
Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 
Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: Please reference this response. Not Yet Satsifactory

Edited Response:
1. Collaborative practice improves the quality of service for people with support needs
because services can be established by joint efforts from the organization.
2. Needs of the people with support needs can be well-identified and defined because there are
members who can contribute with bigger and helpful ideas

3. Refer to Case study 1 below to answer the following question: Provide two benefits of networking and
collaboration for NewSky Services that Jacob might identify.

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’
 
Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 
Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: You need to consider efficiency, currency and promotion for this response. Not Yet
Satisfactory
Edited Response:
 Maintaining the currency of the information that you use and provide is vital when working
collaboratively. Providing services as a team depends on current information. For example,
individual service plans and other documentation must be kept current at all times to ensure
correct and efficient service provision. Incorrect or out-of-date information can result in
delays, duplication of services or cause harm. Keeping current information regarding
regulations and legislation is critical, and ensures the provision of best practice services.

4. Refer to Case study 1 below to answer the following question: Provide two benefits of networking and
collaboration for individual workers that Jacob might identify.

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’
 
Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 
Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: Please give benefits for individual workers. Your responses need to be structured for
example. The opportunity to innovate, solve problems and create solutions beyond the resources and
capabilities of individual workers and the organisation. Not Yet Satisfactory

Edited Response:

 Employee Skill-Building: When working together and given equal opportunity to share,

employees can learn from each other as they pool talents and strengths, thus expanding their
skill sets and allowing self-analysis of their own knowledge. And since collaboration often
requires input from various teams, you also bolster cross-departmental relationships. In
addition, new employees can learn faster when placed on collaborative teams. 
 Increased Employee Satisfaction: Workplace collaboration helps create an environment
where employees feel valued for their unique skills as well as their input. Having happy
employees not only positively impacts company culture, but can also lead to increased
retention. 

5. Refer to Case study 1 below to answer the following question: How will this report help Jacob and
Margot to identify and prioritise organisational and individual needs?

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’
 
Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 
Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: Who will this report meet the needs of? Please add to this response. Not Yet
Satisfactory
This report is beneficial to the organization,its members and the people who need the service.
This report can help them conceptualize and materialize the goals and plans set after considering the
benefits each key person can acquire.

6. Refer to Case study 1 below to answer the following question: Name three possible gaps in networks and
collaborative practices that Jacob may identify. For each gap, suggest an action to fill the gap.

Case study 1
 
Jacob has recently been employed at NewSky Services, a not-for-profit provider of disability support services in
the local community. The service is overstretched in terms of funding, staff and resources, and there is a waiting
list of people wanting assistance. Jacob is meeting with Margot, his manager, to discuss a new way to improve the
organisation’s performance. Margot: ‘Thanks for meeting me, Jacob,’
 
Margot smiles. They both take out notepads, pens and laptops to take notes.
 
Jacob: ‘No problem. How can I help?’
 
Margot: ‘That’s the question. I know you previously worked in a larger organisation and I was hoping to draw on
that experience. I’d like to put you in charge of evaluating our collaborative practices and networks. I’m sure that
there are a lot of opportunities that we’re not making the most of in our current practices.’
 
Jacob: ‘Great! In my induction package I noticed that we don’t work very closely with other organisations at the
moment. I’m sure that there are a lot of opportunities that we can generate with other services. What focus did you
have in mind?’
 
Margot: ‘That’s exactly what I’ve been thinking. I think that we’re under-participating in industry networks.
There’s a lot to be gained by collaborating with other individuals and groups, both for the organisation as a whole,
for us as workers and for the people that we provide services to. First, I’d like you to evaluate our current
collaborations and networking actions, and put together a report for me. I think we need a clear understanding of
where we’re at and what needs to be improved. How does that sound?’
 
Jacob: ‘Perfect. I’ll also put together a list of suggestions regarding how collaboration can improve our services.
I’ll get started right away’.

Assessor Comments: For this response, you need to consider, goals, efficiency and funding. Not Yet
Satisfactory

Edited Response:
 The organization needs to regularly monitor, assess and review how well your networking
and collaborative activities are working, in terms of supporting people’s needs. To identify
gaps, they need to use your service’s regular reviewing procedures (such as scheduled
reviews of individual people’s service outcomes) and reflect on each person’s services and
related collaborations.They can also consider the following:
  Are we up to date with all the relevant networks and collaborations that could benefit the
person?
Suggested Action : Always brainstorm with the members to acknowledge and consider their
ideas
 Have we invited feedback and suggestions and implemented them, where appropriate?
Suggested Action : See to it to always ask feedback both from the members of the
organization and from the people who need the services
 Can we improve my communication skills or engage in other professional development
activities?
Suggested Activity: Engage the members to trainings and seminars that will help develop
their communication and other professional skills
7. Refer to Case study 2 below to answer the following question: What are three types of organisational
networks that Jacob could identify for increased collaboration?
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please identify organisations, for example, other disability support providers. Not Yet
Satisfactory

Edited Response :
 Community day services help disabled adults who can’t find work to take part in their
community and improve their personal skills by providing access to regular meaningful
social contact and stimulating activities. 
 Community Residential Support Services assist disabled people to live in a supported
community environment. 
 Child Development Services provide early intervention for preschool children who have
disabilities or are not achieving developmental milestones
8. Refer to Case study 2 below to answer the following question: List two types of individual networks that
Jacob could use to increase collaboration.
 
Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please identify the networks, such as his colleagues. Not Yet Satisfactory

Edited Response :
Types of individual networks include Jacob’s colleagues and his subordinates.

9. Refer to Case study 2 below to answer the following question: Provide one example of a virtual network
and describe how using the virtual network could increase NewSky Service’s collaborative activities.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.
Assessor Comments: Please state which social media platform you would use. Not Yet Satisfactory

Edited Response:

Facebook App would be the social media platform they can use since it is widely
used,hence,many people can be reached using the app.

10. Refer to Case study 2 below to answer the following question: Would both formal and informal
networks be useful for NewSky services? Give one example of each and how each may provide
collaborative opportunities.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please give examples of formal and informal networks you are referring to in this
response. For example formal would be industry groups and informal could be personal contacts in
departments for funding bodies. Don't forget to reference your response. Not Yet Satisfactory

Edited Response:
 Both formal and informal networks can contribute to the organization.
Formal network such as colleagues and other professionals can help collaborate because they have
the skills and knowledge when it comes to structures and organizations. Informal network such as
acquaintances can also contribute to the collaborative process since they too have ideas even though
they do not belong to the same group as ours.

11. Refer to Case study 2 below to answer the following question: Why should Jacob undertake an
information gathering and reviewing process about relevant services, organisations and key people?
 
Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please reference where this information was sourced. Not Yet Satisfactory

Edited Response:

 Providing services to people is a collaborative effort. People receiving support may need a
wide range of services to meet their individual needs. To help people effectively, gather all
the relevant information about the services available in your location, both through your
own organisation and through other organisations. Workplace policies and procedures will
have detailed information about the services available through your workplace. When you
understand the parameters of what is available, you can begin to investigate other services
and how to access them. ( ASPIRE TRAINING & CONSULTING )

12. Refer to Case study 2 below to answer the following question: Provide one way that Jacob could begin
initiating relationships with other inter- and intra-sectoral professionals and organisations.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please list how this would be done and who with. More information required. Not Yet
Satisfactory

Edited Response :

 Jacob should start working primarily with the members of the organization he belongs to.
He may start by asking their ideas. After working and gathering ideas from the members,he
can now work with the people or with other organizations who share the same goals and
visions.

13. Refer to Case study 2 below to answer the following question: Describe how understanding how the
industry is structured, including how public and private organisations work together, may help Jacob to
identify collaborative opportunities.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please reference this response, and add more information, such as determining other
funding opportunities, provide a specific function or service, identifying other potential partners etc. Not
Yet Satisfactory

Edited Response:
 Understanding how the industry is structured can determine opportunities financially,can
provide a more specific scope of services and can also help in finding potential partners that
 could be of great help to the organization.

14. Refer to Case study 2 below to answer the following question: Provide two benefits of a shared service
approach to service delivery, rather than duplicating services for NewSky.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please consider what this will give your clients access to and what it would provide for
the organisation to assist clients within the community services sector. Not Yet Satisfactory

Edited Response:

 This can give clients access to first hand services from the organization. The
organization on the other hand,can receive information particularly the needs of the
people needing service to make way for better services.

15. Refer to Case study 2 below to answer the following question: Before undertaking a collaborative
partnership with another organisation, why would Jacob have to define and document the type and level of
collaboration?
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Please add to this response, you need to consider roles and responsibilities, parameters,
and the signing of contact or other legal documentation. Not Yet Satisfactory

Edited Response:

 Legal and well documented collaboration allows Jacob and his organization to set the rules including the
responsibilities and roles of each member as well as their limits and workload. Signing of contract and
other legal documentations can protect the organization and its members from any unwanted
circumstances.

16. Refer to Case study 2 below to answer the following question: How does understanding the values,
limitations and dynamics of networks and collaborative partnerships affect Jacob’s role as a collaborator?
Name one value, one limitation and one common dynamic of networks and collaborative partnerships.
 

Case study 2
Jacob and Margot are meeting again to discuss Jacob’s report on the current state of NewSky Services’
collaborative and networking practices, and his preliminary suggestions for action.
 
Margot: ‘Firstly, thanks for all your hard work on this report, Jacob! I’ve taken it to our overseeing committee,
who are very impressed with your suggestions.’
 
Jacob: ‘Great. I think we have a lot of room to expand our services and become more efficient through increased
networking and participation. Where would you like me to go from here?’
 
Margot: ‘Based on your excellent work here, I’d like to put you in charge of our networking and collaborative
practices as a project manager. What do you think we should do?’
 
Jacob: ‘Thanks very much! I’ll do my best. Taking this as a cohesive project is a good start, I think. I’d like to
start by researching established networks and investigating potential collaborators.’
 
Margot: ‘I agree. Can you identify a number of established networks that could help us increase our services?
There may also be collaborators locally that we could partner with.’
 
Jacob: ‘Absolutely. I’m excited to see where a commitment to networking and collaboration can take us.

Assessor Comments: Values for example would include for example. Working together to provide flexible
services Limitations are such things as, insufficient resources, equal access etc. Please add more information
to why this is important in Jacob's role, consider his knowledge of these will make him an effective
collaborator. Not Yet Satisfactory

Edited Response:

 Understanding the values, limitations and dynamics of networks and collaborative partnerships allow
Jacob to further study the organizational structure,its needs,strengths and weaknesses.
Values for example include working together to provide flexible services to people.Limitations include
not enough funding and financially stability.