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Inauthentic - Sourcing

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Inauthentic - Sorcing

Dear Amazon,

As requested here is the additional information about the steps we have taken to regarding
inauthentic complaints.

Plan of Action:

We are implementing and strengthening the following policies in order to minimize


inauthentic type of complaints:

 Introduced strict internal procedures for product purchasing that verify authenticity
through distributor invoices, dealership agreements and chain of custody of the
inventory.
 We will not list in the future any items that do not come from the manufacturer and
for which we do not have actual invoices.
 We will do a background check of all companies that we intend to buy stock from.
 When a new version of a product comes to market we will immediately update our
listing so it corresponds to the newer model, thereby eliminating chances for
consumer to assuming that its inauthentic, if they get a different version then the
description or image on the listing.
 We will, moving forward, make sure all of our emails and orders are accurately
checked, and ensure that all of our customers are 100% satisfied.
With this plan I’m confident we will guarantee future product authenticity and run tight
controls on our inventory sources. Please may I have my selling privileges reinstated?

Kind regards,

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