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Plan of Action

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PLAN OF ACTION FOR ASIN :- B0CVSGXLNX,

B0CVN6B2FQ, B0CVPPS4SX, B0CVM9V66C,


B0CVG4P49Y, B0CVPVS4TY, B0CVHW29FW,
B0CVPN4DPT, B0CVJCMZXD, B0CVN8PBKM
RECEIVED INTELLECTUAL PROPERTY
VIOLATION

Dear Amazon Seller Performance Team,


I understand that Amazon takes complaints about violations of intellectual property rights of
brands or rights owners very seriously and I would like to share with you my plan of Action in
which I explain what I have done to resolve the issue and what will I do to prevent similar
complaints in the future.

Root Cause of the policy Violation:

- I received a trademark infringement complaint from the rights United States Marine
Corps Trademark Licensing Office for the ASINs B0CVSGXLNX, B0CVN6B2FQ,
B0CVPPS4SX, B0CVM9V66C, B0CVG4P49Y, B0CVPVS4TY, B0CVHW29FW,
B0CVPN4DPT, B0CVJCMZXD, B0CVN8PBKM.
- As I was a new seller on Amazon & Due to my inexperience in trademark law, I had not
checked if the words/description listed on the product pages were trademarked.
- I have been using this trademark for a few months and had never received an intellectual
property complaint to date so I wasn’t aware that these home made products would
infringe any trademarks.

What I have done to address this problem:

- All 10 ASINs containing the reported Intellectual Property violation have been
immediately deleted. I will not relist them any of the products.
- I have carefully reviewed my entire Amazon policies and guidelines, especially the ones
regarding trademarks and intellectual property.
- It is my responsibility to source and sell only authorized product and I understand that
customers trust that they are buying authentic products when they shop on Amazon.

What I will do to prevent similar complaints in the future:


- I have carefully read and understood Amazon’s Intellectual Property Policy
here (https://sellercentral.amazon.in/gp/help/external/201361070).
- I will continue to monitor my product performance list to identify problems and act
before they lead to a complaint.
- I will carry out thorough quality control to ensure all items are 100% compliant with
Amazon Policies and guidelines relating to Intellectual Property.
- Before listing any new products for sale on Amazon, I will verify that the products or
listings don’t violate anyone’s intellectual property, Trademark, Copyright or a patent.
- I will check the USPTO website to do the trademark search.
- Also, I will be contacting my suppliers to ask them if I can offer their merchandise on
Amazon.
- I will continue sourcing all my inventory directly from the manufactures.
- I will regularly read and re-read the Amazon guidelines and policies to make sure that I
am not in violation of any of the rules. Also, I will monitor all changes of the policies or
any applicable laws, which could affect me or my account and react proactively.
- All offending ASINs have also been deleted from my Excel upload files so they cannot
be accidentally re-uploaded in the future when making amendments to my other products.
- Employees to receive comprehensive training on Amazon’s Intellectual Property Policy
to ensure no further breaches.

I believe the steps taken will answer the trademark owners’ complaints and the plan of action
shows that I am committed to preventing future intellectual property complaints. For any further
questions or information please don’t hesitate to contact me.

Sincerely,
Patch Central

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