Sr. Business Analyst S Hussain: Professional Summary
Sr. Business Analyst S Hussain: Professional Summary
Sr. Business Analyst S Hussain: Professional Summary
Business Analyst
S Hussain
[email protected] (309) 204-0445
Professional Summary:
Over 8+ years’ experience as Business Analyst in directing cross-functional teams of technical experts to
analyze systems & processes and implement infrastructure improvements. Familiar with Prototyping, RUP,
SDLC methodologies.
Expert in implementation insurance Technology solutions like Guidewire includes Personal P&C and
Commercial Automobile Product knowledge with in-depth knowledge in the Underwriting, policy
administration, policy center, claim center, billing center, data warehouse, rating, reinsurance and claims
process.
Insurance business knowledge with project experience in various LOB's such as Personal (Auto, Dwelling,
Homeowner) and Commercial (Commercial Auto, Workers Compensation, Commercial Property, General
Liability, Business Owners Policy (BOP), Commercial Package Policy (CPP).
Excellent knowledge of various policy administration & industry standard tools such as Guidewire Policy
Center, Guidewire Claim Center, Guidewire Billing Center.
Expertise in understanding Policy Administration System using Guidewire Policy Center especially in
Commercial Lines (Businessowners, Worker's Compensation, Business Auto).
Executive responsible for BOP, CMP-Middle Market, Commercial Auto, Workers Comp, Farm, Umbrella
(Personal & Commercial), Personal Auto, Homeowners, and Dwelling Fire products
Experience in working with five underwriting business units and the National Services Department
(Centralized Ops) to determine business needs and system requirements for various commercial insurance
products.
Experienced with ACORD Standards, Implementing, and Mapping, Documenting various XML integration
projects, across diverse property and casualty insurances lines of business.
Experience in Analyzing and redesign of existing procedures (EDI, SOP, onboarding, etc.) to reduce process
inefficiencies.
Experience on Guidewire's UI testing in Policy Center and Billing Center Screens for Personal lines business
Defined the page layouts, reports templates and dashboard layouts for reservation monitoring and for
gathering usage statistics.
Strong Knowledge in developing a file of ACORD Forms used as the standards in all Property and Casualty
markets, for both Personal and Commercial Lines of Business.
Experience in designing processes & sub-processes & confirming it against the functional requirements by
following the Agile SDLC methodology.
Extensive knowledge of Policy Admin system and related operations like New Business, Endorsements,
Billing and Claims in property and casualty - Personal Lines.
Strong Knowledge in SQL query skills (Oracle and TSQL) in analyzing and validating SSIS ETL database data
warehouse processes.
Strong Knowledge in SDLC, Business analysis, GAP analysis and Quality Assurance of application software in
Agile framework.
Working knowledge in the Enterprise Data Warehousing (EDW) and ETL (Extract, Transform and Load) of
data into a data warehouse/date mart and Business Intelligence (BI) tools like Business Objects Modules
(Reporter, Supervisor, Designer, and Web Intelligence) and QlikView.
Experienced in creating Data Flow Diagrams, Use Cases, Use Case Diagrams, Activity diagrams, Entity
Relationship Diagrams, Data Mapping, Data Integration.
Experience in Functionality Testing, User Acceptance Testing, Database Testing, Regression testing and Risk
Based Testing.
Professional Experience:
Pekin Insurance - Pekin, IL
Sr. Business Analyst Jan 2020-Present
The project involved creating a web-based policy-issuing application for Commercial line of business (General
liability, Property and Casualty, Boiler and Machinery, Inland Marine) and the migration from the existing Dos into
the Web environment. I worked on test the claims on Personal lines of Home and Auto. I was working with
Guidewire Policy Center module, Guidewire Claim Center module and associated with Guidewire Billing Center
module as well.
Responsibilities:
Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and
reinsurance.
Worked in Guidewire Claim Center is the project which was undertaken to upgrade the current Claim System
to track its claim for both their owned Policy holders and third-party applications.
Documented Business requirements in Business Requirements document (BRD) for Property & Casualty -
Personal and Commercial insurance lines: Workers’ compensation, Homeowners, General Liability.
Assisted the creation of Agile story backlogs for various Personal lines and commercial lines projects in
Guidewire.
Prepared requirements document for Commercial Auto, Inland Marine, Crime, Worker’s Compensation,
Umbrella, Business Owners Policy (BOP), Commercial Output Policy (COP), and Commercial Property Package
(CPP).
Prepared and updated functional requirement specification document for Guidewire Claim Center
configuration on the out of box functionality.
Performed migration from the in-house legacy-based underwriting, policy center, claims center and billing
center applications to Guidewire.
Established a RUP (Rational Unified Process) centric business analysis methodology.
Work closely with production underwriters to review commercial property insurance renewal and new
business opportunities to ensure proper risk identification, analysis and assessment and the development
and growth of a profitable portfolio of business.
Acted as a liaison between client and internal Developers to design software applications for Commercial
Line Insurance such as Workers Compensation, Commercial Property, General Liability and Commercial Auto.
Extensively worked on Workers Comps Proof of Coverage (POC)/Bureau reporting, FTP/XML/JSON file
validation, Policy Rating, Product Model, Data Model, Data Analysis, Data Conversion, PCF, XML's,
Messaging, ID Cards, Endorsement, Declarations, Notices, Exclusions and supporting documents for
Commercial & Personal Auto, GL, BOP and WC LOB's.
Performed Integration testing, System testing, Regression testing and Performance testing of Billing Center,
Policy Center and Payment Manager in Guidewire application based on the business requirements using
LISA.
Review reinsurance contract and amendment language for accuracy and appropriateness
Involved in Designing business requirement & systematic approach based on project scope and SDLC.
Involved in automated policy management processes and streamlined core functions of the policy lifecycle
including product definition, underwriting, quoting, binding, endorsements and renewals.
Translated business requirements into functional requirements and prepared an extensive project plan to
reduce inter-company transactions in equity derivatives and foreign exchange trades.
Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by
coordinating with the project manager and technical lead.
Verify & Validate the data-mapping by verifying various accounts details in various banking mainframe
regions using test scripts in Quality Centre & filling defect logs if any.
Conducted User Interviews and Work Shops to gather accurate Business Requirements.
Prepared High Level Logical Data Models and BRD's (Business Requirement Documents) supporting
documents containing the essential business elements, detailed definitions, and descriptions of the
relationships between the actors to analyze and document business data requirements.
Facilitated JAD sessions with end users, development and QA teams. Performed requirements modeling and
develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case
realizations using RUP tools in Agile.
Worked on Developing UML Use Case models using Rational Rose, workflow and Screen Shots for the
application.
Assisted QA team in executing Test plans and wrote Test Cases.
Worked on Developing RUP analysis model using object-oriented design concepts that include entity classes,
use Case diagrams and Sequence diagrams using rational Rose to enable developers and stakeholders for a
clear comprehension of the business process.
Germania Insurance - Dallas, TX
Business Analyst Jan 2014-Jul 2015
Germania is a multi-line insurance company, providing property, liability, life, and auto insurance coverage with
agents throughout Texas. This project's objective was to build an interactive property and casualty loss estimation
system which allows users to sign in over the web-based portal and create an estimate which is indicative of the
true cost required to establish a property back to its original state from a casualty loss.
Responsibilities:
Responsible for interacting with Business and end users to gather analyze and flesh out business
requirements and take those requirements to create Use Cases.
Developed the BRD (Business Requirement Document) and wrote insurance policies.
Actively participated with analyst team that gathered Requirements for Reports Generation from Guidewire
Policy/Billing center for analysis by the General Accounting Team.
Used Guide Wire to upgrade the current Claim system to track the claim of the policy holders and third-party
applications.
Worked on Designing the High-Level Functional Requirement Document and experienced in business tools
like Business Objects.
Involved in a project, which dealt with the Production Stabilization and Defect Tracking of the newly
migrated Guidewire Billing Center.
Involved in Designing and developing project document templates based on SDLC methodology.
Involved in the analysis of the existing data mapping phase according to functionality and data conversion
procedure.
The Data Warehouse was created around the Accord Messaging Standard with extensions where necessary
(Workers Compensation, Commercial and Personal Lines Auto).
Implement and maintain Property Insurance (e.g., bug fix, data integration, version release) rating systems of
assigned customers.
Reviewed the data model and reporting requirements for Cognos Reports with the Data warehouse/ETL and
Reporting team.
Created and participated in JAD sessions to analyse and prioritize competing business needs.
Requirement analysis with business analysts and attending Agile/Scrum model meetings to review the
requirements and scope.
Participated in the migration and implementation of both new and modified workflow designs and business
rules into QA and production environments.
Involved in the system flow diagrams for the application including the activity diagrams, data flow diagrams
and use case diagrams using Rational Rose and MS Visio.
Analysed and optimized the process. Prepared Business Requirement Document and then converted
business requirements into Functional Requirements Specification and Technical Specification using Rational
RequisitePro.
Involved in Developing an Analysis Model that includes entity classes, use case diagram, sequence diagrams,
object collaboration diagram that provide the development team a view of the requirements for
Construction phase activity using Rational Rose and MS Visio.
Erie Insurance Group - Erie, PA
Business Analyst Jan 2013-Dec 2013
Erie Insurance Group is an American multi-line insurance company, offering auto, home, commercial and life
insurance through a network of independent insurance agents. This project aims at assisting the Executive Team
to analyze/track the performance of various product lines based on Key Performance Metrics. The product lines
include life, health, annuity, dental, long-term disability, etc. for both individual and groups. Claim-Processing
module was re-engineered for the faster claim process. The Second application was of Reinsurance of the
insured applicant/ community by Area/ Location/ Agent/ Community to narrow down the risk associated with it.
Responsibilities:
Worked on Visio process flowcharts for the enhanced Customer Complaint Handling System. Prioritize
documentation schedule for multiple projects.
Involved and Reviewed complex integration diagrams (Sequence, Component & Activity) to visualize
Business Process and their interaction with interfacing systems.
Conducted Joint Application Development (JAD) sessions with IT teams to identify changes and participated
in Stakeholder Meetings to communicate the same.
Involved in designing, coding, testing and implementing integration programs that will integrate Guidewire
software.
Worked with business to gather and analyze requirements, create user stories, coordinate with multiple
teams to capture dependency details.
Involved in configuration on Guidewire Claim Center including working on UI and Business, Data model.
Worked along with Lead the migration initiatives (From Legacy to Guidewire products) right from inception
phase till production deployment with hands on development.
Involved in the project following Agile Scrum SDLC methodology.
Provided assistance to the team to created daily, weekly and monthly reporting packages using Business
Objects XI and Crystal Reports.
Involved in Collecting the business requirements to set rules for proper data transfer from Data Source to
Data Target in Data Mapping
Worked with the PMO to Create, Baseline and manage other projects within the Smart Grid Initiative
Prepare data models and perform data analysis. Document metadata, including domains, definitions, and
business rules.
Responsible for making data model, Use Case Diagrams and Class Diagrams using UML.
Created Use Cases, Workflows, and Screen Shots for the Application
Involved in Project Status metrics for weekly evaluation of Project Status and impact of the Change Request
on the Timeline.
Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL
queries to filter data.
Used MS Visio for Process modeling and Business Process flow diagrams.