8

7
6
5
4
3
2
1

Submitted by:
(School/Center)
Name of Trainee
Participate in workplace
communication

C
C
C
C
C
C
C
C
Obtain and convey workplace
information

/
/
/
/
/
/
/
/
Participate in workplace
meetings and discussions

/
/
/
/
/
/
/
/
Complete relevant work

/
/
/
/
/
/
/
/
related documents

C
C
C
C
C
C
C
C

Work in a team environment

/
/
/
/
/
/
/
/

Describe team role and scope

Identify own role and

/
/
/
/
/
/
/
/

responsibility within team

Legend:
/
/
/
/
/
/
/
/

Work as team member

Competent
Practice career
PROGRESS CHART

Accomplished
C
C
C
C
C
C
C
C

professionalism

/
C

Integrate personal objectives

Not Yet CompetenNYC
/
/
/
/
/
/
/
/

with organizational goals

/
/
/
/
/
/
/
/

Set and meet work priorities

BASIC COMPETENCIES

Maintain professional growth

/
/
/
/
/
/
/
/
BREAD AND PASTRY PRODUCTION NC II

and development

Practice occupational
C
C
C
C
C
C
C
C

health and safety

procedures
/
/
/
/
/
/
/
/

Identify hazards and risks

/
/
/
/
/
/
/
/

Evaluate hazards and risks

/
/
/
/
/
/
/
/

Control hazards and risks

/
/
/
/
/
/
/
/

Maintain OHS awareness

 PERFORM WORKPLACE
AND SAFETY PRACTICES

C
C
C
C
C
C
C
C
Follow workplace
procedures for health,

/
/
/
/
/
/
/
/
safety and security
practices
Deal with emergency
situations

/
/
/
/
/
/
/
/
Maintain safe personal
presentation standards

/
/
/
/
/
/
/
/
PROVIDE EFFECTIVE
CUSTOMER SERVICE

C
C
C
C
C
C
C
C
Greet customer

/
/
/
/
/
/
/
/
Identify customer needs

/
/
/
/
/
/
/
/
Deliver service to customer

/
/
/
/
/
/
/
/
Handle queries through
telephone, fax machine,

/
/
/
/
/
/
/
/

internet and email

Handle complaints,
evaluation and

/
/
/
/
/
/
/
/

recommendations

OBSERVE WORKPLACE
HYGIENE

C
C
C
C
C
C
C
C

PROCEDURES

Follow hygiene
/ procedures
/
/
/
/
/
/
/

Identify and prevent

hygiene risks
/
/
/
/
/
/
/
/

DEVELOP AND UPDATE

INDUSTRY
C
C
C
C
C
C
C
C

KNOWLEDGE
COMMON COMPETENCIES

Seek information on
the industry
/
/
/
/
/
/
/
/

Update industry
knowledge
/
/
/
/
/
/
/
/

PERFORM COMPUTER
OPERATIONS
C
C
C
C
C
C
C
C

Plan and prepare for

task to be
/
/
/
/
/
/
/
/

undertaken

Input data into

computer
/
/
/
/
/
/
/
/

Access information
using computer
/
/
/
/
/
/
/
/

Produce/output data
using computer
/
/
/
/
/
/
/
/

system

Maintain computer
equipment and
/
/
/
/
/
/
/
/

systems
 PREPARE AND PRODUCE
BAKERY PRODUCTS

C
C
C
C
Prepare bak-ery products

/
/
/
/
Decorate and present bakery
products

/
/
/
/
Store bakery products

/
/
/
/
PREPARE AND PRODUCE
PASTRY PRODUCTS

C
C
C
C
Prepare pastry products

/
/
/
/
Decorate and present pastry
products

/
/
/
/
Store pastry products

/
/
/
/
PREPARE AND PRESENT
GATEAUX, TORTES AND

C
C
C
C
CAKES

Prepare sponge and cakes

/
/
/
/
Prepare and use fillings

/
/
/
/

Decorate cakes

Present cakes
/
/
/
/

Store cakes
/
/
/
/

PREPARE AND DISPLAY

PETITS FOURS
C
C
C
C
CORE COMPETENCIES

Prepare iced petits fours

/
/
/
/

Prepare fresh petits fours

/
/
/
/

Prepare marzipan petits fours

/
/
/
/

Prepre caramelized petits

fours
/
/
/
/

Display petits fours

/
/
/
/

Store petits fours

/
/
/
/

PRESENT DESSERTS
C
C
C
C

Prepare and serve plated

desserts
/
/
/
/

Plan, prepare and present

dessert buffet selection or
/
/
/
/

plating

Store and package desserts

/
/
/
/