Management Science L9

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SCHOOL OF TEACHER EDUCATION

Instructional Module in Management Science

Preliminaries
I. Lesson Number 9
II. Lesson Title Finding data for quantitative data analysis and using it
III. Brief Introduction Similarly, in research, once data is collected, the next step is to get
of the Lesson insights from it. For example, if a clothing brand is trying to identify
the latest trends among young women, the brand will first reach out
to young women and ask them questions relevant to the research
objective. After collecting this information, the brand will analyze that
data to identify patterns — for example, it may discover that most
young women would like to see more variety of jeans.
Data analysis is how researchers go from a mass of data to
meaningful insights. There are many different data analysis
methods, depending on the type of research. Here are a few
methods you can use to analyze quantitative and qualitative data.
IV. Lesson Objectives a. Create a data analysis plan
b. Develop a tool/techniques in data analysis
c. Describe the result

Lesson Proper
I. Getting Started

II. Discussion
Quantitative Data: Definition
Quantitative data is defined as the value of data in the form of counts or numbers where each
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data-set has an unique numerical value associated with it. This data is any quantifiable
information that can be used for mathematical calculations and statistical analysis, such that
real-life decisions can be made based on these mathematical derivations. Quantitative data is
used to answer questions such as “How many?”, “How often?”, “How much?”. This data can be
verified and can also be conveniently evaluated using mathematical techniques.
For example, there are quantities corresponding to various parameters, for instance, “How
much did that laptop cost?” is a question which will collect quantitative data. There are values
associated with most measuring parameters such as pounds or kilograms for weight, dollars for
cost etc.
Quantitative data makes measuring various parameters controllable due to the ease of
mathematical derivations they come with. Quantitative data is usually collected for statistical
analysis using surveys, polls or questionnaires sent across to a specific section of a population.
The retrieved results can be established across a population.
Types of Quantitative Data with Examples
The most common types of quantitative data are as below:
Counter: Count equated with entities. For example, the number of people who download a
particular application from the App Store.
Measurement of physical objects: Calculating measurement of any physical thing. For example,
the HR executive carefully measures the size of each cubicle assigned to the newly joined
employees.
Sensory calculation: Mechanism to naturally “sense” the measured parameters to create a
constant source of information. For example, a digital camera converts electromagnetic
information to a string of numerical data.
Projection of data: Future projection of data can be done using algorithms and other
mathematical analysis tools. For example, a marketer will predict an increase in the sales after
launching a new product with thorough analysis.
Quantification of qualitative entities: Identify numbers to qualitative information. For example,
asking respondents of an online survey to share the likelihood of recommendation on a scale of
0-10.  
Quantitative Data: Collection Methods
As quantitative data is in the form of numbers, mathematical and statistical analysis of these
numbers can lead to establishing some conclusive results.
There are two main Quantitative Data Collection Methods:
Surveys: Traditionally, surveys were conducted using paper-based methods and have gradually
evolved into online mediums. Closed-ended questions form a major part of these surveys as
they are more effective in collecting quantitative data. The survey makes include answer options
which they think are the most appropriate for a particular question. Surveys are integral in
collecting feedback from an audience which is larger than the conventional size. A critical factor
about surveys is that the responses collected should be such that they can be generalized to
the entire population without significant discrepancies. On the basis of the time involved in
completing surveys, they are classified into the following –
Longitudinal Studies: A type of observational research in which the market researcher conducts
surveys from a specific time period to another, i.e., over a considerable course of time, is
called longitudinal survey. This survey is often implemented for trend analysis or studies where
the primary objective is to collect and analyze a pattern in data.
Cross-sectional Studies: A type of observational research in which the market research
conducts surveys at a particular time period across the target sample is known as cross-
sectional survey. This survey type implements a questionnaire to understand a specific subject
from the sample at a definite time period.
To administer a survey to collect quantitative data, the below principles are to be followed.
Fundamental Levels of Measurement – Nominal, Ordinal, Interval and Ratio Scales: There are
four measurement scales which are fundamental to creating a multiple-choice question in a
survey in collecting quantitative data. They are, nominal, ordinal, interval and ratio measurement
scales without the fundamentals of which, no multiple choice questions can be created.
Use of Different Question Types: To collect quantitative data, close-ended questions have to be
used in a survey. They can be a mix of multiple question types including multiple-choice
questions like semantic differential scale questions, rating scale questions etc. that can help
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collect data that can be analyzed and made sense of.


Survey Distribution and Survey Data Collection: In the above, we have seen the process of
building a survey along with the survey design to collect quantitative data. Survey distribution to
collect data is the other important aspect of the survey process. There are different ways
of survey distribution. Some of the most commonly used methods are:

Email: Sending a survey via email is the most commonly used and most effective methods of
survey distribution.  You can use the QuestionPro email management feature to send out and
collect survey responses.
Buy respondents: Another effective way to distribute a survey and collect quantitative data is to
use a sample. Since the respondents are knowledgeable and also are open to participating in
research studies, the responses are much higher.
Embed survey in a website: Embedding a survey in a website increases a high number of
responses as the respondent is already in close proximity to the brand when the survey pops
up.
Social distribution: Using social media to distribute the survey aids in collecting higher number of
responses from the people that are aware of the brand.
QR code: QuestionPro QR codes store the URL for the survey. You can print/publish this
code in magazines, on signs, business cards, or on just about any object/medium.
SMS survey: A quick and time effective way of conducting a survey to collect a high number of
responses is the SMS survey.
QuestionPro app: The QuestionPro App allows to quickly circulate surveys and the responses
can be collected both online and offline.
API integration: You can use the API integration of the QuestionPro platform for potential
respondents to take your survey.
 
One-on-one Interviews: This quantitative data collection method was also traditionally
conducted face-to-face but has shifted to telephonic and online platforms. Interviews offer a
marketer the opportunity to gather extensive data from the participants. Quantitative interviews
are immensely structured and play a key role in collecting information. There are three major
sections of these online interviews:
Face-to-Face Interviews: An interviewer can prepare a list of important interview questions in
addition to the already asked survey questions. This way, interviewees provide exhaustive
details about the topic under discussion. An interviewer can manage to bond with the
interviewee on a personal level which will help him/her to collect more details about the topic
due to which the responses also improve. Interviewers can also ask for an explanation from the
interviewees about unclear answers.

Online/Telephonic Interviews: Telephone-based interviews are no more a novelty but these


quantitative interviews have also moved to online mediums such as Skype or Zoom. Irrespective
of the distance between the interviewer and the interviewee and their corresponding time zones,
communication becomes one-click away with online interviews. In case of telephone interviews,
the interview is merely a phone call away.

Computer Assisted Personal Interview: This is a one-on-one interview technique where the


interviewer enters all the collected data directly into a laptop or any other similar device. The
processing time is reduced and also the interviewers don’t have to carry physical questionnaires
and merely enter the answers in the laptop.
Quantitative Data: Analysis Methods
Data collection forms a major part of the research process. This data however has to be
analyzed to make sense of. There are multiple methods of analyzing quantitative data collected
in surveys. They are:
Cross-tabulation: Cross-tabulation is the most widely used quantitative data analysis methods. It
is a preferred method since it uses a basic tabular form to draw inferences between different
data-sets in the research study. It contains data that is mutually exclusive or have some
connection with each other.
Trend analysis: Trend analysis is a statistical analysis method that provides the ability to look at
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quantitative data that has been collected over a long period of time. This data analysis method
helps collect feedback about data changes over time and if aims to understand the change in
variables considering one variable remains unchanged.
MaxDiff analysis: The MaxDiff analysis is a quantitative data analysis method that is used to
gauge customer preferences for a purchase and what parameters rank higher than the others in
this process. In a simplistic form, this method is also called the “best-worst” method. This
method is very similar to conjoint analysis but is much easier to implement and can be
interchangeably used.  
Conjoint analysis: Like in the above method, conjoint analysis is a similar quantitative data
analysis method that analyzes parameters behind a purchasing decision. This method
possesses the ability to collect and analyze advanced metrics which provide an in-depth insight
into purchasing decisions as well as the parameters that rank the most important.
TURF analysis: TURF analysis or Total Unduplicated Reach and Frequency Analysis, is a
quantitative data analysis methodology that assesses the total market reach of a product or
service or a mix of both. This method is used by organizations to understand the frequency and
the avenues at which their messaging reaches customers and prospective customers which
helps them tweak their go-to-market strategies.
Gap analysis: Gap analysis uses a side-by-side matrix to depict quantitative data that helps
measure the difference between expected performance and actual performance. This data
analysis helps measure gaps in performance and the things that are required to be done to
bridge this gap.
SWOT analysis: SWOT analysis, is a quantitative data analysis methods that assigns numerical
values to indicate strength, weaknesses, opportunities and threats of an organization or product
or service which in turn provides a holistic picture about competition. This method helps to
create effective business strategies.
Text analysis: Text analysis is an advanced statistical method where intelligent tools make
sense of and quantify or fashion qualitative and open-ended data into easily understandable
data. This method is used when the raw survey data is unstructured but has to be brought into a
structure that makes sense.
Steps to conduct Quantitative Data Analysis
For Quantitative Data, raw information has to presented in a meaningful manner using data
analysis methods. Quantitative data should be analyzed in order to find evidential data that
would help in the research process.
Relate measurement scales with variables: Associate measurement scales such as Nominal,
Ordinal, Interval and Ratio with the variables. This step is important to arrange the data in
proper order. Data can be entered into an excel sheet to organize it in a specific format.
Connect descriptive statistics with data: Link descriptive statistics to encapsulate available data.
It can be difficult to establish a pattern in the raw data. Some widely used descriptive statistics
are:

Mean- An average of values for a specific variable


Median- A midpoint of the value scale for a variable
Mode- For a variable, the most common value
Frequency- Number of times a particular value is observed in the scale
Minimum and Maximum Values- Lowest and highest values for a scale
Percentages- Format to express scores and set of values for variables
Decide a measurement scale: It is important to decide the measurement scale to conclude
descriptive statistics for the variable. For instance, a nominal variable score will never have a
mean or median and so the descriptive statistics will correspondingly vary. Descriptive statistics
suffice in situations where the results are not to be generalized to the population.
Select appropriate tables to represent data and analyze collected data: After deciding on a
suitable measurement scale, researchers can use a tabular format to represent data. This data
can be analyzed using various techniques such as Cross-tabulation or TURF.  
Quantitative Data Examples
Listed below are some examples of quantitative data that can help understand exactly what this
pertains:
I updated my phone 6 times in a quarter.
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My teenager grew by 3 inches last year.


83 people downloaded the latest mobile application.
My aunt lost 18 pounds last year.
150 respondents were of the opinion that the new product feature will not be successful.
There will be 30% increase in revenue with the inclusion of a new product.
500 people attended the seminar.
54% people prefer shopping online instead of going to the mall.
She has 10 holidays in this year.
Product X costs $1000.
As you can see in the above 10 examples, there is a numerical value assigned to each
parameter and this is known as, quantitative data.
Advantages of Quantitative Data
Some of advantages of quantitative data, are:
Conduct in-depth research: Since quantitative data can be statistically analyzed, it is highly likely
that the research will be detailed.
Minimum bias: There are instances in research, where personal bias is involved which leads to
incorrect results. Due to the numerical nature of quantitative data, the personal bias is reduced
to a great extent.
Accurate results: As the results obtained are objective in nature, they are extremely accurate.
Disadvantages of Quantitative Data
Some of disadvantages of quantitative data, are:
Restricted information: Because quantitative data is not descriptive, it becomes difficult for
researchers to make decisions based solely on the collected information.
Depends on question types: Bias in results is dependent on the question types included to
collect quantitative data. The researcher’s knowledge of questions and the objective of research
are exceedingly important while collecting quantitative data
III. Application(Performance Task -40%)
ACTIVITY 9. Supply appropriate data, information or match in each row.
Quantitative Data Qualitative Data
Associated with numbers
Implemented when data can be segregated into
well-defined groups
Collected data can be statistically
analyzed
Examples: Scents, Appearance, Beauty, Colors,
Flavors, etc.
IV. Assessment(Written Works-30%)
Read each statement carefully. Answer the following.
1. Where do we get raw data from?
2. Quantitative data can be measured.
A. True
B. False
3. Qualitative data can be measured.
A. True
B. False 
4. Which of the following is is qualitative data?
A. Number of CD's owned
B. Length of a table
C. Colour of car
D. Time taken to travel to college
5. What type of chart is this?
V. Reflection(Performance Task -40%)
You learnt about quantitative data. Discuss the way on accumulating data and information
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relative to quantitative approach. Write your response in paragraphs and use specific
situations as examples. You will be graded using the criteria below.
Criteria: Content (10 pts.)                                         Organization of Ideas (3 pts.)

Relevance to the topic (5 pts.)                    Brevity (2 pts.)

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VI. References
Calderon, Jose and Gonzales, Expectacion (2015), Methods of Research and Thesis
Writing, National Bookstore, Mandaluyong City, Philippines
Trinidad, Jose Eos and ADMU (2028), Researching: Philippine Realities - A Guide to
Qualitative, Quantitative, and Humanities Research, Ateneo de Manila University Press,
Quezon City, Philippines
Paler-Calmorin, Laurentina and Calmorin, Mechor (2010), Research Methods and Thesis
Writing, Rex Bookstore, Inc., Manila. Philippines

Prepared by:

JEWELSON M. SANTOS, LPT,EdD,DHum


Professor

Reviewed by: Approved by:

JOHN MARC R. MENDOZA, MAEd, MLIS JESS JAY M. SAJISE, DBA


Program Head, School of Teacher Education Vice President of Academic Affairs External

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