Federal Express Corporation vs. Antonino, 868 SCRA 450, June 27, 2018
Federal Express Corporation vs. Antonino, 868 SCRA 450, June 27, 2018
Federal Express Corporation vs. Antonino, 868 SCRA 450, June 27, 2018
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* THIRD DIVISION.
451
452
453
LEONEN, J.:
The duty of common carriers to observe extraordinary
diligence in shipping goods does not terminate until
delivery to the consignee or to the specific person
authorized to receive the shipped goods. Failure to deliver
to the person authorized to receive the goods is tantamount
to loss of the goods, thereby engendering the common
carrier’s liability for loss. Ambiguities in contracts of
carriage, which are contracts of adhesion, must be
interpreted against the common carrier that prepared
these contracts.
This resolves a Petition for Review on Certiorari1 under
Rule 45 of the 1997 Rules of Civil Procedure praying that
the assailed Court of Appeals’ August 31, 2011 Decision2
and
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454
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455
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9 Id., at p. 203.
10 Id., at p. 256.
11 Id., at p. 203.
12 Id., at pp. 74-81.
13 Id., at p. 58.
14 Id.
15 Id., at p. 282.
456
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457
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25 Id., at p. 209.
26 Id., at pp. 56-70.
27 Id., at p. 69.
28 Id., at p. 60.
29 Id., at p. 61.
30 Id., at pp. 61-62.
458
Following the Court of Appeals’ denial32 of its Motion for
Reconsideration, FedEx filed the present Petition.
For resolution of this Court is the sole issue of whether or not
petitioner Federal Express Corporation may be held liable for
damages on account of its failure to deliver the checks shipped by
respondents Luwalhati R. Antonino and Eliza Bettina Ricasa
Antonino to the consignee Veronica Sison.
I
Petitioner disclaims liability because of respondents’
failure to comply with a condition precedent, that is, the
filing of a written notice of a claim for nondelivery or
misdelivery within 45 days from acceptance of the
shipment.33 The Regional Trial Court found the condition
precedent to have been substantially complied with and
attributed respondents’ noncompliance to FedEx for giving
them a runaround.34 This Court affirms this finding.
A provision in a contract of carriage requiring the filing
of a formal claim within a specified period is a valid
stipulation. Jurisprudence maintains that compliance with
this provision is a legitimate condition precedent to an
action for damages arising from loss of the shipment:
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31 Id., at p. 69.
32 Id., at p. 73.
33 Id., at pp. 289-290.
34 Id., at pp. 207-208.
459
Petitioner’s Air Waybill stipulates the following on filing
of claims:
For their claim to prosper, respondents must, thus,
surpass two (2) hurdles: first, the filing of their formal
claim within 45
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460
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37 Id., at p. 74.
38 Philippine Airlines, Inc. v. Court of Appeals, 325 Phil. 303; 255
SCRA 48 (1996) [Per J. Regalado, Second Division].
39 Id., at p. 310; p. 69.
40 Id., at p. 328; p. 69.
41 Id.
42 Civil Code, Art. 1186.
461
Here, the Court of Appeals detailed the efforts made by
respondent Luwalhati and consignee Sison. It also noted
petitioner’s ambiguous and evasive responses, nonchalant
handling of respondents’ concerns, and how these bogged
down respondents’ actions and impaired their compliance
with the required 45-day period:
“. . .
COURT: All right. She was informed that it was lost. What steps
did you take to find out or to recover back this package?
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462
ATTY. ALENTAJAN:
Q What did you do to Fedex?
...
WITNESS: First, I asked the secretary here to call Fedex Manila
and they said, the record show that it was sent to New York,
Your Honor.
...
ATTY. ALENTAJAN:
Q After calling Fedex, what did Fedex do?
A None, sir. They washed their hands because according to them
it is New York because they have sent it. Their records show
that New York received it, Sir.
Q New York Fedex?
A Yes, Sir.
Q Now what else did you do after that?
A And then I asked my friend Mrs. Veronica Sison to trace it,
Sir.
...
Q What did she report to you?
A She reported to me that first, she checked with the Fedex and
the first answer was they were going to trace it. The second
answer was that, it was delivered to the lady, her neighbor
and the neighbor completely denied it and as they show a
signature that is not my signature, so the next time she
called again, another person answered. She called to say
that the neighbor did not receive and the person on the other
line I think she got his name, said that, it is because it is
December and we usually do that just leave it and then they
cut the line and so I asked my friend to issue a sworn
statement in the form of affidavit and have it notarized in
the Philippine Embassy or Consulate, Sir. That is what she
did.
Q On your part here in the Philippines after doing that, after
instructing Veronica Sison, what else did you do because of
this violation?
463
A I think the next step was to issue a demand letter because any
way I do not want to go to Court, it is so hard, Sir.”
Petitioner has been unable to persuasively refute
Luwalhati’s recollection of the efforts that she and Sison
exerted, and of the responses it gave them. It instead
insists that the 45-day period stated in its Air Waybill is
sacrosanct. This Court is unable to bring itself to
sustaining petitioner’s appeal to a convenient reprieve. It is
one with the Regional Trial Court and the Court of Appeals
in stressing that respondents’ inability to expediently file a
formal claim can only be attributed to petitioner hampering
its fulfillment. Thus, respondents must be deemed to have
substantially complied with the requisite 45-day period for
filing a formal claim.
II
The Civil Code mandates common carriers to observe
extraordinary diligence in caring for the goods they are
transporting:
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464
“Extraordinary diligence is that extreme measure of care
and caution which persons of unusual prudence and
circumspection use for securing and preserving their own
property or rights.”45 Consistent with the mandate of
extraordinary diligence, the Civil Code stipulates that in
case of loss or damage to goods, common carriers are
presumed to be negligent or at fault,46 except in the
following instances:
(1) Flood, storm, earthquake, lightning, or other natural
disaster or calamity;
(2) Act of the public enemy in war, whether international
or civil;
(3) Act or omission of the shipper or owner of the goods;
(4) The character of the goods or defects in the packing
or in the containers;
(5) Order or act or competent public authority.47
In all other cases, common carriers must prove that they
exercised extraordinary diligence in the performance of
their duties, if they are to be absolved of liability.48
The responsibility of common carriers to exercise
extraordinary diligence lasts from the time the goods are
unconditionally placed in their possession until they are
delivered “to the consignee, or to the person who has a
right to receive
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465
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466
The prohibition has a singular object: money. What
follows the phrase “transportation of money” is a phrase
enclosed in parentheses, and commencing with the words
“including but not limited to.” The additional phrase,
enclosed as it is in parentheses, is not the object of the
prohibition, but merely a postscript to the word “money.”
Moreover, its introductory
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53 Rollo, p. 284.
54 Id., at p. 282.
467
words “including but not limited to” signify that the items
that follow are illustrative examples; they are not qualifiers
that are integral to or inseverable from “money.” Despite
the utterance of the enclosed phrase, the singular
prohibition remains: money.
Money is “what is generally acceptable in exchange for
goods.”55 It can take many forms, most commonly as coins
and banknotes. Despite its myriad forms, its key element is
its general acceptability.56 Laws usually define what can be
considered as a generally acceptable medium of exchange.57
In the Philippines, Republic Act No. 7653, otherwise known
as The New Central Bank Act, defines “legal tender” as
follows:
It is settled in jurisprudence that checks, being only
negotiable instruments, are only substitutes for money and
are not legal tender; more so when the check has a named
payee and is not payable to bearer. In Philippine Airlines,
Inc. v. Court of Appeals,59 this Court ruled that the
payment of a check to the sheriff did not satisfy the
judgment debt as checks are not
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468
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60 374 Phil. 844; 316 SCRA 488 (1999) [Per J. Quisumbing, Second
Division].
61 383 Phil. 538; 326 SCRA 641 (2000) [Per J. Ynares-Santiago, First
Division].
62 Id., at p. 553; p. 655.
63 Rollo, p. 282.
64 Id., at p. 203.
65 Philippine National Bank v. Rodriguez, 588 Phil. 196, 210; 566
SCRA 513, 530 (2008) [Per J. Reyes, Third Division].
469
What this Court’s protracted discussion reveals is that
petitioner’s Air Waybill lends itself to a great deal of
confusion.
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470
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471
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