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    Lakme West Bengal (India) Beauty Adviser - 1 Year (2018 - 2019)

    Uploaded by

    Majid Ali
    The document provides a resume for Giris Neha, who is seeking a challenging job with career growth opportunities. Her experience includes one year working as a beauty advisor in India, where she advised customers on skin and hair care and sold beauty products. She also spent two years in Qatar as a customer service representative and sales associate, where her responsibilities included handling phone calls, building customer relationships, and resolving complaints. She holds a DCA diploma in computer applications and lists skills in customer service, communication, and problem solving.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Lakme West Bengal (India) Beauty Adviser - 1 Year (2018 - 2019)

    Uploaded by

    Majid Ali
    46 views2 pages
    The document provides a resume for Giris Neha, who is seeking a challenging job with career growth opportunities. Her experience includes one year working as a beauty advisor in India, where she advised customers on skin and hair care and sold beauty products. She also spent two years in Qatar as a customer service representative and sales associate, where her responsibilities included handling phone calls, building customer relationships, and resolving complaints. She holds a DCA diploma in computer applications and lists skills in customer service, communication, and problem solving.

    Original Description:

    DECATHLON

    Original Title

    DEcathlon concept

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    The document provides a resume for Giris Neha, who is seeking a challenging job with career growth opportunities. Her experience includes one year working as a beauty advisor in India, where she advised customers on skin and hair care and sold beauty products. She also spent two years in Qatar as a customer service representative and sales associate, where her responsibilities included handling phone calls, building customer relationships, and resolving complaints. She holds a DCA diploma in computer applications and lists skills in customer service, communication, and problem solving.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    46 views2 pages

    Lakme West Bengal (India) Beauty Adviser - 1 Year (2018 - 2019)

    Uploaded by

    Majid Ali
    The document provides a resume for Giris Neha, who is seeking a challenging job with career growth opportunities. Her experience includes one year working as a beauty advisor in India, where she advised customers on skin and hair care and sold beauty products. She also spent two years in Qatar as a customer service representative and sales associate, where her responsibilities included handling phone calls, building customer relationships, and resolving complaints. She holds a DCA diploma in computer applications and lists skills in customer service, communication, and problem solving.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Doha -Qatar

    +97466054340
    [email protected]

    I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals
    and
    job objectives within a contemporary and economical business setting.

    Lakme West Bengal (India)


    Beauty adviser – 1 year (2018 - 2019)

    Job Responsibilities :
    ➢ Greets customers and helps them feel welcome
    ➢ Demonstrates the proper use of various beauty, hair, and skin care products
    ➢ Sells beauty, hair, and skin care products (including cosmetics, serums, and lotions) when
    appropriate
    ➢ Identifies client needs and goals, and assists them in finding and selecting appropriate products
    ➢ Advises clients on proper skin and hair care
    ➢ Manages stock and presentation of products
    ➢ Handling door-to-door sales and meeting quotas and objectives.
    ➢ Handling administrative and clerical duties, such as ordering stock and maintaining customer
    relationships through follow-up calls and mails.
    ➢ Responding to customer questions and complaints.

    Apparel Group of Company (Doha – Qatar)


    Customer Service Representative (2 Years 2019 - 2021)
    Sales Associate
    Hostess
    Job Responsibilities :
    ➢ Manage large amounts of incoming phone calls
    ➢ Generate sales leads
    ➢ Identify and assess customers’ needs to achieve satisfaction
    ➢ Build sustainable relationships and trust with customer accounts through open and interactive
    communication
    ➢ Meet personal/customer service team sales targets and call handling quotas
    ➢ Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
    follow up to ensure resolution
    ➢ Keep records of customer interactions, process customer accounts and file documents
    ➢ Follow communication procedures, guidelines and policies
    ➢ Responding promptly to customer inquiries.
    ➢ Communicating with customers through various channels.
    ➢ Acknowledging and resolving customer complaints.
    ➢ Knowing our products inside and out so that you can answer questions.
    ➢ Processing orders, forms, applications, and requests.
    ➢ Keeping records of customer interactions, transactions, comments, and complaints.
    ➢ Communicating and coordinating with colleagues as necessary.
    ➢ Ensure customer satisfaction and provide professional customer support.
    ➢ Serves customers by providing product and service information and resolving product and service
    problems.
    ➢ Attracts potential customers by answering product and service questions and suggesting information
    about other products and services.
    ➢ Resolves product or service problems by clarifying the customer’s complaint, determining the cause
    of the problem, selecting and explaining the best solution to solve the problem, expediting correction
    or adjustment, and following up to ensure resolution.

    +12
    2nd division
    DCA Diploma in Computer Application 2018 -2017

    ➢ Work Ethic.
    ➢ Interpersonal Skills.
    ➢ Communication Skills.
    ➢ Problems solving
    ➢ Customer Service Skills.
    ➢ Interpersonal Skills.
    ➢ Attention to Detail & Business Awareness

    ➢ Hindi
    ➢ English
    ➢ Nepali
    ➢ Arabic

    ➢ Photoshop
    ➢ Listening music
    ➢ Participating in social activities

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