Corbin - & Strauss - 2014 - Basics of Qualitative Research - Techniques and Procedures For Developing Grounded Theory
Corbin - & Strauss - 2014 - Basics of Qualitative Research - Techniques and Procedures For Developing Grounded Theory
Corbin - & Strauss - 2014 - Basics of Qualitative Research - Techniques and Procedures For Developing Grounded Theory
Acknowledgments xii
Prefare to the Second Edition xiii
SECTION I
Introduction 1
SECTION II
Straussian Grounded Theory 23
SECTION Ill
Glaserian Grounded Theory 77
SECTION IV
Dimensional Analysis 109
SECTIONV
Constructivist Grounded Theory 151
SECTIONVI
Situational Analysis 221
SECTION VII
What's Next? 287
Index 321
About the Authors 334
ACKNOWLEDGMENTS
There have been m.any developments in grounded theory research methods (yes,
plural!) since the first edition of this text appc:ircd in 2009. We have wimcssed a
flurry of changes, and much has changed, been reformulated, and been published
since then. Grounded theory is now the most frequently used qualitative method
transnationally, and in fact, most researchers typically cite the type of grounded the-
ory they arc using. That is, grounded theory itself has developed subspccialtics-
submethods, perspectives, and strategics-that within each submethod give the
results a particular stance and nuances that increase the versatility and utility ofthe
o riginal grounded theory approach to qualitative analysis.
the book grew beyond th.at as, in the months following, discussions continued
and new questions arose demanding answers. Some of these later discussions and
new introductory and closing chapters were added to provide some context for
the event. Some contributors also included research exemplars of the new types
of grounded theory that h.ave emerged.
Acknowledgments
We th•nk the lntcm•tional Institute of Qualitative Methodology, University of
Alberta, for their support of the original 2007 symposium, and Mitch AUcn, Left
Coast Press, for his support in bringing the first edition to reality. We thank Hon-
nah Shakespeare, Senior Commissioning Editor al Routledge, for her support of
both editions, and arc grateful for the research assistance of Eileen Eng ond Laney
Wrutncy, University of Utah. We also thank Sage Publications, Routledge Pub-
lications, •nd Oxford Academic for their permission 10 reproduced previously
published articles. These include:
Bow=, B., & Nolet, K. (2014). Developing the Green Hou.c Nuning C:ut: Tcarn: Vari-
ations on development and implementation. 77,, Cmntol,ws~ S4 (Suppl. I), SS3-S64.
http,://doi.org/10.1093/gcront/gnt109
Fookct, J. R. (2015). Sit,.,tin.11 i.,,ow/,d.11<. In A. E. Clarke, C. Fric,c, & R. W:uhbum
(Eds.), Situotio,..t a,..Jysis in pro<ti«: Moppin.11 Jl'OU1tdtd t/i,ory (pp. 195-233). London:
Routledge.
Vann-Ward, T,Monc,J., & Clwmaz, K. (2017). Prc,crving,df:Thcorizingthesocialand
psychologjcol proc= ofliving with Parlcimon Disczc. Qw,/il4Jivc H,,,/th R.,s,ard,, 27(1),
964-982. Copyrigj,102017 (Sage publications). http,://doi.JmrLI0.I 1n1104973231n
07494. Reprinted with pcrmi>Sion.
xvi Preface to the Second Edition
Wuest,)., Ford-Gilboc, M., Mcnitt-Cr.ay, M., & V=, C. (2013). Building on "gr.ab,"
attending to "fit," and being prepared to "modify": How grounded theory "work>" to
b'Uide he.Jth interventions of abwcd women. In C. T. Beck (Ed.), Ro11tltdJI' in1,mational
J..,idbook ofq11"1i141iv, ,..,.;,.X ttscorcl, (pp. 62-76). New York: Roudcdgc.
References
Morse, J. M ., Stem. P. N., Corbin, ].. Bowers, B. J.. Cham=, K.• & Clarke, A. E.
(2009). l:>n,,/opinx x,ou11d,d t/i,ory: 111t s«ond ll''"'•ticr1. W.Jnut Creek. CA: Left Coa,t
PrcwRoudcdb"·
Stem, P. N., & Porr, C.J. (2011). Essn,tiols ofatmSiblcJ11u11ndcd t/1<ory. London: Roudcdgc.
SECTION I
Introduction
1
THE MATURATION OF GROUNDED
THEORY
Janice M. Morse, Barbara J. Bowers, Adele E. darke,
Kathy Charmaz, Juliet Corbin, and Caroline Jane Porr
Coding data: word by word, line by line, clump by clump, with codes that
concept11ally capture what is happening in the data-what the action is and
where it is happening.
6 Janice M. Morse et al.
Mttnoint"- the generation and recording of the codes and researcher's ideas
about them; writing about the research project and processes, done con-
currently with research design; and the gathering, coding, and analysis of
data.
·n,eoretiail sa111pli11K"- seeking further data according to the analytic 11uds of the
study, rather than the use of random selection or recruitment according to
the researcher's convenience. Pursuing theoretical sampling also involves
abductive reasoning.
Co,istm,t ,ompariso11: comparing data pieces with other relevant data pieces,
comparing new data with already constructed categories, comparing cat-
egories with other categories and new categories with those in the ext.1nt
research and theoretical literatures.
Exploration of 11tgativt <asts: the analysis of inst.1nces or participants that do not
fit the emerging pattern or theory currently "covering" or encompassing
the bulk ofthe data. Determining w/1y and how they do not fit adds analytic
depth and insight.
Saturatio11: the continuing collection and analysis of data (with continued use
of theoretical sampling) until no new characteristics of the constructed ana-
lytic categories emerge and a good range of differing examples of concepts
and phenomena is fully evident.
Developtntnt of ,odes into aitego~s, stages a11d, ultimately, into an in~rated theortti-
ail explanation linki11g these <at<gorits and pl1ases, is the goal. The verification
of categories and the development and linking of concepts through theo-
rizing arc requisite for the development ofa fully developed grou11dtd theory.
How do you know when you have finished a grounded theory research pro-
ject? The completed grounded theory must be coherent and must have "theo-
retical purpose and relevance" (Glaser & Strauss, 1967, p 48). Glaser and Strauss
(1967, p. 238; also Glaser, 1978) suggest that the completed theory must "fit,"so
that it is not "divorced from subst.1ntive areas so that one does not know how to
apply them." The theory generated must be relevant to the problem, must work
when made modifiable, and must be applied 10 adapt to changes.
2008, 2014b, p. 1080}. The Discov,ry book was the lint manifesto for qualit:11ive
inquiry in a series that hos Jed to the renaissance of qualitative inquiry we sec
today. Jn 1960, Srrauss was recruited by University of California, San Francisco
(UCSF) Dean of Nursing Helen Nahm to train nursing faculty and students in
research methods, offer courses on social aspects of health and illness, and help
organize doctoral programs. Srrauss was soon joined by other sociologists, includ-
ing Virginia Olesen, Fred Davis, Barney Closer, Leonard Schatzman, and Egon
Bitmer. They obtained several NIH grants to examine the socialization of nurs-
ing students and created a research unit at the School of Nursing, UCSF. The
Doctoral Program in Sociology was established in 1%8, including students from
both nursing and sociology (Schwartz, 2009). The unit, organized as the Depart-
ment of Social and Bchavioral Sciences in 1972, was distinguished by intense
faculty mentorship of students, Strauss's leadership of team research (including
co-authorship), and intense productivity. From this small program, an exception-
ally innovative approach to qualitative inquiry was developed into a method that
became highly applicable across social science disciplines and across professional
rraining and is now used globally.
! l !
2. Me1hods texts 3. Ar1Jcles and handbook$ 4. Art<:~ end boolc
authored by olhet" that edd'"4 epecfflc chapters that aummarlz•,
researchers explk:aU~ topics within gtounded clarify and/o, slmplily
grounded theo<y methods theory methods g,ouoded theory methods
TABLE 1.1 A List of Grounded Theory Methods Texts (Column A) and Substantive
Research Monographs (Column B) Published by the Different Gbscr and
St111= Rc,car<:h Group>, 1964-Prcocnt'
(Omtin11<d)
10 Janice M. Morse et al.
Qualitative Researdt. This text became one of the most influential and highly cited
books in qualitative research and remains in print today. The book directly chal-
lenged the then dominant "theory-methods package" {Star, 1989) of positivism
and quantitative survey research in the U.S. Jntcreslingly, the Discovery book was
Glaser and Strauss's final methods publication together.
Jn tandem with their substantive research, Glaser and Strauss, and also
Leonard Schatzman, continued their interests in methodological development.
Jn the collaborative and interactive research unit al UCSF, "the discovery of
grounded theory" was applied as various research programs addressed different
topics. Substantive research publications that used grounded theory began to
emerge.
New methods texts were also written from within the research unit at UCSF,
revising, expanding, and modifying the 1967 Distovery text. Schatzman and
Strauss offered Field Rtstarc/,: Stratt11ies for a Natural SodolOJIY in 1973; Glaser
published T/rtoretical Sensitivity in 1978; and Strauss published Qualitative Analy-
sis for Social Scientists in 1987. Both through these methods texts and through
an array of research publications, the sociology program Strauss established at
USCF has an unprecedented influence on social science communities. Col-
league Virginia Olesen later commented, "J like 10 refer 10 this program as 'The
mouse that roared.' This has always been a tiny program-never more than six
or seven faculty. But my gosh, the contributions" {Virginia Olesen, cited in
Schwanz, 2009).
Using symbolic interactionist theory and grounded theory method, research
that emanated from this cenlcr provided the foundations of social scientific studies
12 fanlce M. Morse et al.
of health and illness. Over the years, at UCSF, these areas developed from the
early studies of dying to examining nursing work to studies of hospitals, patient
work, studies of women and health, aging and health, chronic illness, and health
policy. Emphasis was on publication: doctoral students were encouraged to pub-
lish their dissertations as books or journal articles. Strauss, in particular, formed
rcscorch teams that included his students and former students as co-authors. (Sec,
for example, the ground-breaking book by Strauss, Fagerhaugh, Suczek, & Wie-
ner (1984/1997), The Seda/ Org011izalion of Medical Worl<.) These iterations of
methods and substantive texts :ire detailed in Table 1. 1.
The methods-focused collaboration between Barney Glaser and Anselm
Strauss ended after the Discovery text. T\\O modes of doing grounded theory
rcscorch gradually emerged, referred to as "Glaserian grounded theory" and
"Straussian grounded theory" (Stem, 1994), something that was not surprising.
Glaser and Strauss had both acquired sociology degrees but from very different
academic institutions representing diverse approaches to social science research.
It was the synergy of the two minds focused on understanding the dying process
in California hospitals that resulted in the grounded theory method. As Glaser
learned, under Straus' mentorship, how written text, documents, and memoirs
could serve as data and the basis for theory generation (as opposed to relying on
abstract theoretical systems), Strauss learned from Glaser the line-by-line com-
parison technique that enabled Strauss to refine the process necessary for data
abstraction and emergence of concepts. However, over time Strauss, steeped in
academia, contributed to the evolution of grounded theory about which Glaser,
who had left academia, perceived as a departure from, and an erosion of, the
original method. The basic differences between Glaser and Strauss were described
by Stem (1994), herself a Glaserian researcher.
Glaser and Strauss :ire two brilliant men and both do important work, but
they go about it in different ways. The crux of the dichotomy is, I think,
that Strauss, as he examines the data, stops at each word to ask, "What if?"
Glaser keeps his attention focused on the data and asks, "What do we have
here?" ... Glaser focuses his attention on the data to allow the data to tell
their own story.
(pp. 220-221)
Glaser left UCSF in the late 1970s, setting up the Grounded Theory Institute in
nearby Marin. He has continued to offer grounded theory workshops and present
internationally. Strauss remained on the UCSF faculty until retiring in 1987, then
serving as professor emeritus until his death in 1996. In 1989, his fomier student
Adele E. Clarke was hired into the UCSF Doctoral Program in Sociology in the
School of Nursing.
Both Glaser and Strauss continued their mentorship ofstudents and collab-
orations with their former students. Significantly, their differing perspectives
The Maturauon of Grounded Theory 13
on grounded theory were then also incorporated into their students' method-
ological approaches as they learned and used grounded theory. As these for-
mer students became researchers in their own right, they adopted, developed,
and adapted some (or all) of the perspectives and strategics of Glaser, Strauss,
and/or Schatzman. For example, an important early nursing research text
was written by students from Glaser and Strauss's seminars. Edited by Chcn-
itz and Swanson (1986), it contained specific details about coding, mcmo-
ing, developing categories, and abstracting data that these former students of
the "first generation" grounded theorists perceived were poorly described in
other texts.
Over time, further changes in grounded theory have occurred. Several students
of Glaser and/or Strauss have emerged as leading methodologists in grounded
theory, with their own expertise, interests, cadres of students, and colleagues.
These researchers were referred to as the "Second Generation of Grounded The-
orists" in the first edition of this book (Morse et al., 2009). They arc developing
new and innovative grounded theory methods and expanding the repertoire of
grounded theory.
Thus, in this text, we follow the development of Juliet Corbin's continued
collaboration with Anselm Strauss, clarifying Straussian grounded theory (1990-
2015); Barbara J. Bowers' collaboration with Leonard Scha12rnan's dimensional
analysis (1987-2009); Kathy Charrnaz's further integration of pragmatism and
constructivism with grounded theory (2000-present); and Adele E. Clarke's
development of situational analysis (200>-present), more recently in collabora-
tion with Carrie Friese and Rachel Washburn (2007-present). Glaser has contin-
ued to publish texts explicating grounded theory, while at the same time, Phyllis
Noeragcr Stem (later in collaboration with Caroline Jane Porr) further developed
Glaserian grounded theory (I 994-201 I).
Figure 1.2 offers a broad overview of these initial developments in grounded
theory and provides an interesting landscape of works that Glaser and Strauss
provoked.
Cllao«&S1roul0
The Olacov.ry of Grounded
Thoo,y (1987)
I I
I
I Ctari<♦
I I Charmaz
I
I I
Sltu.atJonal Anatyals
Cont11'Vct"'11t OT
Clatl<e (20t)S·)
Clal'ke, Fries,o & Wa&hbum - Cham>az tz()06-2014)
B,yanr &Chatmaz (2007. 20171
(2015. 2017)
TABLE 1.2 Examples ofTexts Explicating Grounded Theory u a Method by Authors Who
Were Not Mcmbcn of the lnitw Grounded Theory Rc,carch Collabontion
at UCSF, Genenl and Discipline Specific
Ti1k
methods, much less dcmonsl'l':llc the researcher's competence in its use. Research
emanating from the briefest instructions is inevitibly lacking in description, depth,
and 1heorctic3.I development. Study samples arc frequently inadequate, and the
research typically offers little beyond an isolated and rather obvious description
of everyday events, a few themes, or a typology. Integrated conceptual grounded
theorizing is generally wholly absent.
Perhaps the first example ofthis literature was a detailed book review ofClascr
and Strauss's Dislov,ry of Grotmdd Thtory, published by Struttcl (1968) in a nursing
journal, NursinJI Rtstart/1. The author's intention in the review was to bring the
interesting and innovative new sl'l':ltcgies of the grounded theory method to the
attention of nurse researchers. But sadly. the article was used as a resource per sc for
the conduct of grounded theory research. Moreover, 1hc article is cited in Cooglc
Scholar as though it was a direct resource for conducting the research, with Claser
and Strauss actually listed as co-authors of the article along with Struttcl!
Because the interpretation of data is a key research process in grounded theory
work, inadequacy in this skill is not superficially evident without deep knowl-
edge ofbo1h the methodological expertise and the receptivity of insight into the
process of inquiry. Both qualititivc craft 011d theoretical thinking must be present.
These require time, thoughtful inquiry, a deep understanding of the data, and
1hc patience to carefully conceptualize and theorize those data to produce and
document an integrated conceptual grounded theory. As with most if not all
research methods today (e.g., Lynch, 2012), there arc many problematic examples
ofgrounded theory research in print. r,1/e discuss some of the related issues in the
concluding chapter of this volume.)
!T:lnsnatiorully over recent yem. These include C hamuz's (2000, 2006, 2014a)
deep eng:igement with pragmatist constructivism, Cotbin's (Corbin & S!T:luss,
2008, 2015) explications ofStraussian grounded theory, and Clarke's (2003, 2005;
C larice et al. 2015, 2018) incorporation of discourse materials (narrative, visual,
and historical) as data sources in addition to interviews and documents, along
with new theoretical perspectives and situational mapping s!T:ltegies. This volume
also offers clarifications ofSchatzman's dimensional analysis by Bowers and con-
tinuations of the work of Stem with Glaserian grounded theory by Porr.
Notes
1. Videos 6-om the UK, avaibbleon YouTubc:
Clasn-: "The literarurc review in gJ<>undcd theory."
www.yourubc.com/watch?v=7Sl kJOk3yHk&list=PLNCas4ucmlWPODcKroQJ
POL_FIQjv.zFmp&indcx=2&t=Os
''.Jargonizing-: Using the gJOUndcd theory vocabulary."
www.yourubc.com/watch?v=r6RpQclvS1k&lin=PLNCas4ucrnlWPDDcKroQJ
POL_FIQjv.zFmp&index=2
'"Higl, impact dependent vari.bb."
www.yourubc.com/watch?v=WwR9K17kulO&li>t= PLNCas4ucmlWPDDcKroQJ
POL_ FIQjv.zFmp&index=3
"Impact variable,: Grounded theory is a ,rudy of a conccp~"
www.yourubc.com/watch?v= OcpxaLQDnLk&list=PLNCas4ucmlWPDDcKr6QJ
POL_FIQjv.zFmp&index=4
C/u,m,az: "Description ofgJ<>Unded theory." www.yourubc.com/watch?v=&-PHU
S2qEE
"A discw,ion with Kathy Chamuz on gJ<>unded theory" (interviewed by Graham
G ibbs).
www.yourubc.com/watch?v=D5AHmHQS6WQ
''The power and potential ofgJ<>unded theory" (keynote for the British Sociological
A>sociation, 2013). www.yourubc.com/watch?v=zY1h3387txo
2. Videos avail.able on YouTubc:
Clark,: Video of talk tided "Qualitative Rc,carch and Postrnodemism: The Exam-
ple, of Grounded Theory and Situational Analy,is," given in EnJl)i:lh by Adele E. Cbrke
at the Berlin Qualitative Wooohops in 2011. There is a long introduction in German by
Prof. Dr. Reiner Keller (Univcr,ity of Aug,bu'l!), who arranged for the German traru-
lation of Situalionol Anoly,is: C,01,n,kd Th,ory Afur ,1,, Postmodtm Tum (Cbrke, 2012).
www.bcrliner-methodcntrdfcn.de/ archiv/vidco/closinglccturc_201 1/ index.html
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Schwarcz, A. (2009). The mouse that roan:d: Doctoral program in sociology celebrates
40 ycan. S<k,u-, ofC.rin11, 21(2). 22-25.
Star, S. L. (1989). R(Jlio11s of t/1< mi,uJ: Brai11 m,arrh and 1hr quest for samtifa «rtainJy. Stan-
ford, CA: Stanford University Press.
Star, S. L. (2007). Living g,ounded theory: Cognitive and emotional fonru of pragmatism.
In A. Bryant & K. Charmaz (Eds.), Ha,u/book ofJl'O'lndrd t/i,ory (pp. 75-94). London:
Sage. haps://doi.oq;/10.4135/978184860794l.n3
Stem, P. N . (1994). Erodingg,ounded theory. In). M . Morse (Ed.). Criti<al issues in'{l1alita-
tiv, r<S<arrh mr1l,ads (pp. 212-223). Thou=d Oaks, CA: Sage.
Stem, P. N., & Porr, C.J. (2011). Essmtialsofacca.sibl,JlrOurul,dt~ory. Walnut Cn:ek, CA;
Left Coast Press.
Strauss, A. L. (1987). Qualitatiwar,olysisfar s«ial samtists. Cambridge: Cambridge Univer-
sity Press. https://doi.oq;/10.1017/CB09780511557842
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1«/111i'{l1es. Newbury Park, CA: Sage.
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Thou=d Oaks, CA: S.b"'·
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1«/111iq11es. Thou=d Oalt.s, CA: Sage.
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CA: Sociology Pr....
22 Janice M. Morse et al.
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https://doi.org/10.4135/9781526402196
SECTION II
Straussian Grounded
Theory
2
STRAUSS'S GROUNDED THEORY
Juliet Corbin
I was asked to write about Anselm Strauss's version of grounded theory in this
chapter. What qualifies me to attempt this task? I worked with Dr. Strauss for
15 years, first as a postdoctoral student and then as a co-researcher. We met twice
a week at coffee shops in and around San Francisco or at the University of Cali-
fornia, San Francisco. In our working sessions we compared notes, shared memos,
discussed the progress ofour research projects, and analyzcd data. We talked about
methodology. In the later years of Dr. Strauss's life I often sat in his doctora.1
seminars. Together we held research sessions for students no longer attending
university classes but who were still working on their dissertations. Over the years
l leamed a lot about how his mind worked. I also grew as a researcher.
I have fond memories of those times and cherish the opportunity 1 was given.
As such, I take the task of writing his chapter seriously. Although I find it is dif-
ficult to enter the mind of another person, I will try to represent Dr. Strauss',
approach to analysis. However, before going into the details of his approach it is
important to examine Anselm's worldview and philosophical beliefs. These not
only formed the foundation for how he lived his life but also how he thought
about and did research .
Background Years
Anselm Strauss's worldview had its foundation in his early college years. He com-
pleted his undergraduate studies at the University of Virginia {1935-1939). There
he was introduced to the pragmatist philosophers such as John Dewey (1929,
1934, 1938), William Jan1es {1968), and C. S. Peirce {1877). Although all were
important in shaping Strauss's worldview, the philosopher that I believe had the
greatest influence upon him was John Dewey. The following arc just some of
26 JuUet Corbin
1. The role of interaction within self and with others in the development ofthe
self.
2. Persons act on the basis ofthe meanings that they give to events and problems.
3. A broad view of time that brings past and future together into present action/
interaction.
Herbert Blumer (1969) also had a great influence on Strauss's thinking. Blumer
took Mead's idea of interaction further by emphasizing its symbolic nature. That
is, concepts serve as the basis for interaction among and between persons. At the
same time it can be said that the shared meaning of concepts is derived through
and from interaction. For example, a chair is a symbol or concept that describes
what persons sit on. When someone speaks of a chair, other persons have some
conception ofwhat the object is. At the same time, the very fact th•t persons have
come to call what one sits on • "ch•ir" has to come about through interaction.
Having symbols or concepts is important bec•use these give persons common
Strauss's Grounded Theo,y 27
ways of thinking 3nd 13llcing 3bout issues and problems 3nd m3king use of objects.
Although Blwner 3rticulated the need for greater development and refinement of
concepts, he never developed 3 methodology for doing so. This 13Sk was left to
other researchers to accomplish.
By the time Strauss completed his cduC3tion, one might say th3t he carried
within him two major philosophic traditions, pragmatism and intcractionism. He
had developed a reformist mcnt31ity and wanted to spend his life doing research-
not the type of research th3t was based on preconceived theories or completed in
3 laboratory, but research based on dat3 gathered in the field and aimed at devel-
oping theory. It is interesting to note that it was not until almost the end of his
life t.h3t Strauss fully articulated his worldvicw, published in the book Co11ti11ual
Ptnnutatio,is of Allio11 (1993).
I. Rtstar(h using this method involves going out into the field and obtaining
data by means of observations, interviews, videos, and other similar means.
2. Data arc broken down, examined closely, and given conceptual names based
on participants' implied meanin~.
3. Concepts serve as the major foundation or structure of the theory grounding
it.
4. Strauss did not advocate beginning the research with prcidcntified concepts
or a theoretical framework. Rather concepts a11d t/1tory are developed over the
course of the research.
5. Analyzing data for concepts is called a,di11g.
6. Coding is an i11terprttive pr«~s. It involves an interaction between the
researcher and the data; therefore the concepts derived arc a combination of
participants' data and researchers' ability to discern the meaning implied in
those data.
7. Coding for concepts requires thinking abstracdy. It is not just taking a phrase
or section of "raw" data and using the phrase as a label to describe some-
thing. Rather, coding requires that a rescarchcr carefully scrutinize, check,
and recheck data for meaning. Sometimes participants provide the researcher
with a useful concept. These arc called "in vivo concepts." For example, if
a person who was is injured in an accident st.ites that he or she is making a
"comeback," the word "comeback" can be a useful concept for describing
the hard work involved in regaining some degree of functional ability.
28 Juliet Corbin
8. When an:tlyzing data or coding, the researcher makes use of two basic ana-
lytic strategics. These arc making comparisotis and asking q11tstions of tl~ data.
9. Making compariso,is involves taking two or more sections of data and compar-
ing them for similarities and differences at a conccptu:tl level. That is, it is
not so much that the specifics of data have to be the same, but if one thinks
about the data at an abstract level, the idea contained within them is similar.
What the researcher is actu:tlly comparing arc two things at a property and
dimcnsion:tl level. Take for example a flower. An object is classified as a
flower because of its properties such as size, shape, the presence of pct:tls and
a ccnter, and odor. If coming across another object that might be called a
flower, a person can compare the two flowers according to the same proper-
ties such as size, shape, and so on. If the next object being examined has dif-
ferent properties in terms of color, size, and shape and lacks pet:tls or a ccnter,
it is given a different conceptual nan1c, perhaps a tree.
10. As indicated, making comparisons is also applied to data to differentiate them
but also to develop data given the same conccptu:tl name in order to develop
its properties and dimensions. For example, two flowers of the same and dif-
ferent species can be compared to sec how they differ in tcm,s of their prop-
erties such as shape, color, odor, and type of stem. The different dimensional
ranges of properties enable further classification of flowers and show their
variation.
11. AskitlJI q1ttstions is another way of trying to elicit meaning implied in data.
All kinds of questions can be asked. One of the most common is "What is
going on here?" To open up data, especially in the early phases of analysis,
the more questions a researcher asks, the more likely he or she is to generate
different mc."lnings. These arc then either verified against data or discarded if
the mc."lnings don't apply.
12. AskitlJI q11estions not only helps keep the mind open to :tltcmativc interpreta-
tions but also enables rcsc."lrchers to think about where to go next to gather
data in order to verify interpretations and further develop properties and
dimensions of concepts. Going back to the field to gather more data based
on the results of analysis is a process referred to as "thcorctic:tl sampling."
13. There arc times when the meaning of data is not evident even after making
careful comparisons and asking a lot of questions. Perhaps the researcher
is being blocked by profcssion:tl and personal biases or is having difficulty
identifying properties and dimensions of a concept. Sometimes a researcher
discovers upon further analysis that what he or she thought "what is going
on" doesn't seem to fit when compared to further data. Strauss borrowing
from Wicker (1985} has provided researchers with several heuristic devices
to get us to get us out of our "conceptu:tl ruts" and to think about data dif-
ferently. Among these devices arc thinking about the various meaning of a
word, turning a situation upside down, and making fur-out comparisons (sec
Chapter 4, Corbin and Strauss, 4th ed. (20151).
Sttauss's Grounded Theory 29
14. Not all ,on«pts derived through onolysis ore of the same level. There ore lower-
level concepts. These often tum out to be the properties 3lld dimensions of a
,attfl.O,Y, thot is a concept that at 311 abstract level brings out o similar idea or
theme within a group. In gi-oundcd theory research, categories represent the
major themes derived from data. Depending upon the size of the research
project there may be as few as five or six themes or as m311y as 10 or even
more. Each category will have its own properties and dimensions, giving it
specificity 3lld differentiating it from other themes or categories
15. Then there is the tort cattfl.Ory. It is the highest-level, most abstract concept.
It describes what the research taken as a whole is all about. For example,
using the term "protective governing" to describe the action ond interaction
taken by a woman in a high-risk pregn311cy to ochieve her goal of hoving a
healthy baby (see Chapter 10 of Corbin & Str.luss, 2015, pp. 191-194 and
also Corbin, 1987). A researcher may have many categories but only one
core category. Once a researcher has the core category, he or she C3ll go
about integrating all the categories and their various properties and dimen-
sions around it to form theory.
16. Strauss believed that theory was meant to be explanatory 3lld give direction
for practice or change. This means locatinJl. ,,,,uq,ts in context. He breaks con-
text down into tonditio,is, action !process, and ,o,istq11ttllt'S, which for brevity's
sake he referred to as the "paradigi-n."
17 . Conditi"',s refcrto the cxpl311ations that persons give fortheir own or another's
actions or interactions. They answer to why, when, and where and often pre-
sent as "I did such and such becouse . . ."; "This or that hoppened because . . .";
or "I was here or there when this happened." Locating explains behavior
using the explanotions porticipants give. The researcher refers to them ana-
lytically as conditions, but porticipants usually don't. The range of condi-
tions derived from dato con be broken down into personal, so<ial, ttonomic,
historical, and other. While context is derived from participants' explanations,
a researcher might have to do further rcseorch {S"/f'/, on historical factors) to
understand the brooder implications of what participants arc saying. Condi-
tions ore subject to change over time.
18. Attionslintnadions refer to the things that persons say and do in response
to evenrs or problems. They arc goo! directed and answer to the "how" or
"what" that was done in response to a problem or a happening. Action/inter-
action may be strattfl.il or routine. Action/interaction thot ch3llgcs over time
in response to changing conditions is referred to as "process." l'rocess denotes
the continual adjustments in action and interaction necessary to alter. allevi-
ate, manage, or climinote conditions thot might stond in the way of achiev-
ing a desired goal or solving a problem. Process docs not necessarily have to
be described as progi-css or steps or stoges. It can refer to sequences or small
adjusnnenrs in action/interaction. Action/interaction takes into considera-
tion persons' reflections and evaluations of the results of previous action/
30 Juliet Corbin
Doing Analysis
Before doing analysis a researcher must have some data. Data c:in take many
fom1S, but the most common arc interviews, observations, and videos. Stepping
back a moment, before collecting data a researcher must first have a general focus
or question. The question may be revised as the research goes along, but there
has to be some initial statement in order to write a proposal. Also, for a proposal a
researcher may have put together a preliminary interview or observational guide.
However, Strauss generally advised doing open-ended interviews bcc:iuse they
produced denser and richer data. Bear in mind that in a grounded theory study,
bec:iusc of theoretical sampling a researcher may have to leave that original guide
behind to let the data lead the data gathering.
Analysis should begin after the first data collection. The reason for this is that
concepts from the initial analysis guide data collection during the next inter-
view and/or observation and so on. Having concepts when going into the next
interview or observation docs not always mean using the concepts to pose direct
questions to participants. Rather, when conducting open-ended interviews the
researcher keeps the concepts in the mind when collecting data and only brin~
them out if examples of the concept arc not brought out in an interview. (For a
more in-depth discussion of how to conduct unstructured interviews sec Cor-
bin & Morse, 2003). For example, usually an interview or observation is focused
on a certain topic, say on chronically ill pregnant women, putting the pregnancy
at high risk. As a woman tells her story, usually there arc similarities as well as dif-
ferences in the topics or situations that arise among the women. Having concepts
32 JuUet Corbin
in mind m:ikes the researcher more se11sitive to these similarities and diffetetl{tS when
they arc discussed or observed. Also, a researcher can ask questions at the end of
an interview or observation about concepts that were brought out. To the novice
researcher, doing grounded theory analysis may seem to be a very complicated
process. Reading about it is more complicated than actually doing it. How did
Strauss teach analysis? Before beginning analysis, students were advised to read a
document in its entirety to get a general sense of the topic and how the interview
or observation proceeded. However, they were advised to resist the urge to write
anything in the margins because reading is not doing analysis. Once the docu-
ment is read, it is time to begin the analysis.
In the beginning, analysis is unstructured aimed at breaking down data, gen-
erating possibilities, testing out those possibilities against data, and delineating
concepts to stand for that data. Lots of questions arc raised, and lots of compari-
sons arc nude. To facilitate analysis the researcher looks for natural breaks in the
flow of the data. It might be a word, a sentence. or a paragraph. Then it is time
to ask a series of questions about the data, such as "What seems to be going on
here?" "What is this section of data all about?" "What is the main idea being
expressed?" The analyst tries out different interpretations and checks them out
against the data. Once a researcher has some notion of the meaning implied in
the data, that meaning is denoted as a "potential" concept. Potentia~ yes, because
as a researcher progresses further into the data he or she might discover that his
or her initial interpretations were wrong. One of the great things about doing a
grounded theory is that it is possible to discard initial interpretations and arrive at
interpretations that arc a more likely fit with data.
Usually when persons arc describing an event or problem they locate it for us,
they tell us what the problem or happening was, what they did or did not do, why
it happened. who was involved. and what they said, felt, or did about it. In other
words they contextualize the situation for us. Therefore, once we have an idea of
the main concept being expressed in a section of data, a researcher can analyzc
the data around it for related concepts. These concepts become the properties
and dimensions of the concept and arc added to every time another example of
the concept is encountered in data. This is why grounded theory is sometimes
referred to as the constant comparative method because data arc constantly being
compared. Ifdata arc found to be conceptually similar, they arc categorized under
the same concept. Data that arc determined to be conceptually different data arc
placed under a different concept.
Sometimes when analyzing data Strauss and I did what is called /i11e-lry-li11e
a11alysis, where we focused on a sentence or even a word. We did this when we
wanted to get a better understanding of what might be going on in this particular
situation and when we might be having difficulty identifying the possible mean-
ing contained in data. In doing line-by-line analysis, we not only asked a lot of
questions of the data but we also turned to "theoretical games." These included
thinking through all the possible meanings of a word and then discarding those
Sttauss's Grounded Theory 33
tlut seemed far-fetched, or turning the situation upside down and asking "Wlut
if?" It also included drawing upon conceptually similar but situationally differ-
ent circumstances. For example, if a researcher was studying persons who lost
a spouse through death, he or she might think about persons who lost a spouse
through divorce, looking at these rwo situations of loss for similarities and differ-
ences. Thinking in this way sometimes brings out properties of loss that arc pre-
sent in the dab but that were not obvious to the researcher until the comparison
was made. To jump ahead, making these types of comparisons can also provide
direction for theoretical sampling.
Let me be clear: a researcher docs not luvc to do line-by-line analysis on each
line of every document (Corbin & Strauss, 2015). Doing line-by- line analysis on
every document would take forever and no one would do it. However, line-by-
line analysis docs luvc an important place in the analytic process. It is a good way
to begin analysis because it enables the analyst to "open up" the data. The analyst
sbrts by asking questions and opens up the mind to possibilities w ithin the dab.
The idea is to let the dab guide the analysis and rruly make the analysis grounded.
Line-by-line analysis is also helpful when a researcher is "blocked" and luving a
hard time getting past standard ways of thinking about dab. Asking a lot of ques-
tions about small pieces of data can often point in new directions.
Sometimes when we analy.zed dab, Srrauss and I worked with a paragraph
taking it as a whole. This is another way of approaching analysis, especially after
doing some line-by- line analysis. It involves taking a paragraph and looking for
the general theme and giving it a conceptual nan1e. Then code around the new
concept by asking questions and making comparisons. There arc times when
doing analysis that a researcher comes upon data tlut contradicts previous cod-
ing. When this happens, the analyst has to go back to the original code and do
a comparative line-by-line analysis of the new with the old to find the source of
the conrradiction. Doing analysis is a process. It requires that a researcher go back
and forth berwccn documents and amend errors and look for conrradictions. The
beauty ofgrounded theory is that it allows for amending initial analysis because of
the focus on checking and rechecking analysis and even revising analysis through-
out the analytic process. It is possible to nuke errors, but mistakes in analysis have
a way of making themselves known because the analysis doesn't fit when applied
to the next sets of dab.
A researcher draws upon the tools in his or her analytic tool box as the analytic
situation demands. However, there arc no shortcuts that can be taken when doing
qualitative analysis. One either takes the time to do it correctly or ends up with
at best a thin and poorly developed description that contributes little to the body
of professional knowledge.
A mistake often made by beginning analysts is to come to the end of their data
analysis with pages and pages worth of concepts and not know what to do with
these. I know because I did the very same thing with my first grounded theory
study when writing my dissertation. One day I showed up at Dr. Strauss's office
34 Juliet Corbin
with two huge and heavy binders with page after page of memos, each one about
a different concept. He just looked at me and said, "Oh dear, I guess you missed
the class on categories."
It seems that concepts have to be grouped around the major themes, or what
we call categories. So Dr. Smuss told me to sit down and put my binders aside
and said: "What arc the major ideas that have come out of your study?'' This was
my study of pregnant women with chronic illness (Corbin, 1987). I said, "Well
there is the notion of 'risk.' It seems important because it comes up in every
interview though women may perceive the level of risk to differ at different rimes
during a prcgnancy.""Aha," he said. "Risk is probably one of your categories. Do
other concepts seem to relate to it?" "Oh yes," I said. "There arc different levels
of risks and risk management strategies," among others. He said,
The main ideas that you have expressed arc concepts but they arc broader
and seem important and arc probably your categories. Now go home, read
your memos, and look to sec if there arc other main ideas and how all the
other concepts you have come up with relate to these main ideas.
With that I had some sense of direction, and after several more weeks of work
I was able to pull out my categories and begin to build these in terms of the dif-
ferent properties and dimensions that I had already delineated as concepts.
Later, when I finished my dissertation and was working as a researcher with
Dr. Strauss, 1 found out we didn't wait until the end of our research to iden-
tify preliminary categories. After analyzing five or six interviews and observa-
tions, we began to notice that some concepts were more important than others
because they came up in each interview. At first, the designation of certain
concepts as categories was tentative. However, as we went through more data
and found that these concepts existed in some form in almost every interview,
we began to feel more comfortable designating them as categories and we
began to organize our lower-level concepts around them. For example, in my
pregnancy study, once I had some idea that "perception ofrisk"was a category,
I linked to that category concepts such as "level of risk," "change in percep-
tion of risk level," and "conditions that brought about a woman's perception
of risk level."
Each time Anselm Str.luss and I met to analyze data, one of us took notes and
wrote memos. We brought the memos to our next meeting where we shared
and discussed them, often writing more memos off the original memos. Writing
memos is an essential part of doing grounded thoory. There is no other way of
keeping track of one's thoughts during analysis. Just a list of codes tells you noth-
ing. Now with computer programs malting it so easy to write memos, there is
no excuse for a researcher to not do so. Diagrams arc also essential, because it is
through diagrams that a researcher begins to sort out categories, sec their connec-
tions, notice breaks in logic, and identify poorly developed categories.
Slr.!uss's Grounded Theory 35
Analysis is not complete until the analyst has linkod the categories with all their
properties and dimensions around a "core c:itcgory." A central category explains
the main action/interaction of the study. Going back to my pregnancy study, by
the time I finished identifying and building my categories, I was still uncertain
about how to identify the core category and how to link all those categories
around it. In the meantime, Strauss had travcled, become ill, and was hospital-
ized. Fortunately, I had other committee members I could turn to for support,
one of whom was Phyllis Nocragcr Stem. Although Phyllis had taken a teaching
position in another state, I was able to talk with her by phone. Her question was
"What is it your women arc telling you that they want out of their prcgi,ancy?"
I answered that "each of the women in my study stated that they wanted a hcalthy
baby." I also noted that everything that they s,ud and did was protective in nature
and related to this end goal. She suggested that based on what I told her, my core
concept should be something like "protective governing." That tern, secmod to
say it all and could serve as a starting point for building all my categories around it.
I ended up calling the dissertation "Protective Governing: Strategics for Manag-
ing an at- Risk Pregnancy" Corbin, 1987).
Once a researcher has a core category, the end is near, but the process ofanaly-
sis is not quite finished until all categories arc saturated and there is some degree
of validation of the theory. This may mean going back and filling in underde-
veloped categories, reviewing relationships between categories, and if possible,
bringing the theory back to participants and colleagues for review. It is important
to remember that a theory is an abstraction derived from many cases and not a
representation of one or two cases, therefore a participant may agree that the
theory fits them in a general sense but that not every little detail applies to them.
It is impossible to conclude a discussion about analysis without talking about
theoretical sampling. A researcher uses theoretical sampling to develop a promis-
ing category further in terms of its properties and dimensions. He or she docs
so by exploring a category under different sets of conditions. For example, a
researcher notes that a certain sequence of action/interaction/emotion occurs
when one set of conditions exists. In the pregnancy study, when women per-
ceived the level of risk to be low, they acted in a certain manner. I then theoreti-
cally sampled to sec what would happen to action/interaction when they perceive
the risk level to be higher. This allows a researcher not only to bring variation
into the research but also to identify process.
An Analytic Example
In the next section I'll utilize aspects of the analysis I did on interviews with Viet-
nam veterans as part of both the third and fourth editions of Basils of Qualitative
Analylis (1998, 2015). I had no specific research qucstion(s) when I began the
analysis. I just had a general topic and was going to let the data lead me. I picked
up the first interview, read through it, and then broke it down into sections
36 Juliet Corbin
according to topic and the flow of conversation. Once I had defined my unit of
3113Jysis, I beg.In to scrutinize the data. I could sec the words, but I wanted to
get beneath the surface in order to find out what those words were telling me.
I began by asking a lot of questions. I compared one piece of data against another.
I tried out various interpretations and discarded those that were not supported
by data. I came up with concepts that I felt captured my interpretations. Once
I had some concepts, I further scrutinized each section of data for properties and
dimensions--0r said another way. for descriptors or qualifiers of those concepts.
For example, Participant #1 bcg:in the interview by explaining something
about himself before going to war. He went on to say • little about why he
decided to volunteer for military service as an army nurse. A concept I came up
to describe those words was the "prcwar self." I coined that concept because I felt
the participant was trying to explain who he was before going off to war. Some
ofthe properties I found in the data pertaining to that "prewar self" were "youth,
idealism, • sense ofpatriotism, innocence about war, training as• nurse, and hav-
ing a family that supported the war effort and his joining the military."
The significance of the concept "prcwar self" was not evident to me at this
early stage of analysis. However, I did write • memo about the concept and
included in it the properties I had identified from this particular interview. Writ-
ing the memo increased my sensitivity to the notion that all of the participants in
the study will have a prcwar self, although how they describe it may be different,
and that I should kocp my cars open to mention of this in subsequent interviews.
Of course, I knew I could discard the concept if it should prove irrelevant as
the analysis progressed. If other participants also brought it up, it would verify
its importance as a concept, and I could examine their data to determine if they
described themselves as being before the war in the same or a different way, add-
ing to my list of properties and dimensions. If the notion of a prewar self did not
reappear, I would then discard it or put it aside.
A =jor point about grounded theory analysis is that all concepts arc tentative
and might be discarded later if they don't prove useful. Sometimes a researcher
just knows intuitively that something is important but should never become
"married"to a concept and continue to impose it on data if it is not supported by
further data. Although I thought it might be important to know something about
how a person thought of himself or herself before going to war, it was not until
I got deeper into the analysis that I discovered that the concept "prewar self' was
part ofa higher-level concept or category I termed the "changing self."This con-
cept was derived from data after noting that the manner in which the men in my
study described themselves before going to Vietnam was considerably different
from how they spoke of themselves while in Vietnam, and even more different
was the way they talked about themselves after leaving Vietnam.
I derived many concepts while coding the first interview. Only a few struck
me as being especially noteworthy. This man described his "war experience"
(another concept} in Vietnam as being "not so b:id." In fact, he described it as a
Strauss's Grounded Theory 37
to interview. I didn't know anyone else who h3d been a comb313nt in the Viet-
nam War well enough to 3pproach him or her for an interview. My next meth-
odologiC31 problem W:IS to figure out where I could I find a group of Vietnam
War combatants to interview. I rumcd to the Internet, where so many people
go these days go for help, and put out a request for p3rticipants. Oh my, wluit a
dis,wery that was! After several days, I received a reply to my request. I mC3n just
011e response, whereas I had expected to be overloaded with willing participants.
Moreover, combabnts cm't easily leave the wor behind just because they leave
the battlefield and return home. They "bring the wa:r home" with them in the
forn1 of "memories" and "nightmares" that this panicipant conceptualized as "the
ghost within."
After analyzing interview #2, 1 knew that I had to learn more about the "wa:r
experience" per sc and about "survival." I realized something occurred during
combat that made the difference between how "combabnts" and "noncombat-
ants" experienced the wa:r.
At this point, the research project began to take on a life of its own outside of
the book on methodology that I was writing. I had been touched by the stories
that I heard, and as a researcher I was emotionally invested in retelling that story.
At the same time, I realized that I couldn't become too emotionally invested or
I would not be able to complete the book. I also realized that this research would
require a lot more investigative work because there were still so many unanswered
questions. I was a little frightened because I still wasn't sure where I was going
with this research. 1 would have 10 continue to trust in myself and in the research
process.
I turned to the interview with Pmicipant #3, the only other veteran who
responded to my request for participants. I wanted to explore with him the con-
cept of "anger" in greater depth. I wondered if he had a different explanation
for why anger seemed so much a part of each of these interviews. I asked him:
"Could he explain why, after all these years, so many vets have not let go of the
anger and 'healed."'
Pmicipant #3 told me that the anger begins in boot camp, where the drill
instructors demean you and wear you down. The purpose of their bctics, from
his perspective, was to generate anger, and thereby tum raw recruits into a team
that sticks together and that sees the outsider as an enemy. Then, once a soldier
gets to wa:r, the anger increases because a soldier realizes that he or she is simply
being shot at because they a:rc there: "You don't even know the people who a:rc
shooting at you." If you a:re lucky enough to survive the experience and return
home, you then discover that those who remained at home were going on with
their lives as usual. They went to college, got married, and had good jobs. The
vets thought that family, friends, and non-vets just couldn't relate to what a com-
batant has been through, nor could they undersbnd the nightmares and the dif-
ficulties of readjustment to civilian life.
With the analysis of three interviews behind me, I still had many more ques-
tions about the research than I had answers. I didn't know much about the actual
experience of combat. Furthermore, I needed to put the wor experience into
a larger historical and political context to better understand it. I realized that
I would have to know more about the "rules of engagement" and the policies
that brought the U.S. and Vietnam into wa:r. I also needed to know more about
the "enemy," the North Vietnamese and the Viet Cong, and why they "fought"
so "fiercely." I needed to exa:rnine "combat situations" and analyze them so that
40 Juliet Corbin
I could understand more about the pr«ess of "surviving" and why, although
58,000 men died (a large number), many more survived to return home.
Because I had no more participants, I wondered how I was going to acquire
that data. I turned to the Internet once more, this time going to Amazon.com.
Here I made an interesting discovery. Although the Viemarn veterans in the chat
room I connected with had difficulty talking about the war, apparently there were
many other veterans who were willing to put their stories in print. I had found a
fountain of data in the form of memoirs. I ordered as many books as I could from
Amazon, some written by combatants, others written by nurses, helicopter, and
fighter pilots, and some written by prisoners of war and journalists. I even found
a couple of books written by Viet Cong soldiers, because in qualit1tive research
it is important to get those multiple perspectives. I also ordered several historical
books about the war and about Vietnam to find data about co11textua/ q11estions,
like the events that led up to this war; further, I read about the profiles of the men
in Washington who directed the war from afar and set the rules of engagement.
Their perspective was important, too.
I soon found myself overloaded with dat1. I learned more about war than I
ever wanted to know. I had trouble sleeping. I became srresscd every time I looked
at the materials. I decided that I needed to distance myself from these war materi-
als for a while so that I could return and do a proper analysis.
When I did return to the study, I analyzcd the memoirs in the same way as
I did the interviews. I built on the concepts and questions derived from each
previous analysis continuing on with theoretical sampling. In the memoirs, I dis-
covered that surviving in war is situational and proportional to the risks associ-
ated with those situations. I learned that the greatest death rates occurred in men
inexperienced with war and that survival is enhanced when one becomes "a
seasoned soldier." However, with time and exposure to conflict, even seasoned
soldiers tend to "wear down," which in turn increases thcir chances of being
killed or wounded. I discovered that the men fighting the war saw it as a war that
seemed to go nowhere. There was no attempt to gain or hold territory. Rather,
success was based on body counts. The soldiers would fight the enemy and take
over a piece of territory, only to walk away after the battle, leaving the enemy free
to retake that territory. When pushed, the enemy would rerreat above the 17th
parallel (the dividing line between North and South Vietnam) or go into Cam-
bodia or Laos, also supposedly out-of-bounds according to the rules of engage-
ment. There was a high mortality and morbidity rate on both sides, although the
main concern for U.S. soldiers was for their own lost comrades. Then, especially
relevant for the soldiers, was the lack of support for the war at home, which was
demoralizing.
Most soldiers served their country with honor. But a few soldiers commit-
ted what might be called "atrocities," and often it was the "arrocities" and not
the good things that soldiers did-like working in the orphanages or with the
poor-<hat made the news. Some "arrocities" occurred because soldiers were
Strauss's Grounded Theory 41
worn down by the stress of being in a war zone and not knowing who among the
civilian population was enemy and who w:is friend. As a consequence, combat-
ants sometimes fired at anyone who acted SU$piciously. This is understandable, as
the enemy often hid within the civilian populations, or persons were farmers by
day and Viet Cong by night. I am not excusing soldiers' bad bchavior. It turns
out that some soldiers were just bad people who happened to be in the military.
Others were young men who were easily influenced and lacking in the kind of
leadership that sets moral standards. Sometimes soldiers were just plain angry
about seeing comrades die before their eyes. They wanted to avenge their broth-
ers' deaths by going after the enemy and they unfortunately hurt civilians who got
in the way. But anger also had a positive side, in that it could also keep soldiers
alive and fighting on even when they were fatigued and disillU$ioned with war.
The problem was not being able to let go of that anger once a soldier returned
home and back to civilian life.
These findings led me to another question and more theoretical sampling. If
the risk of wearing down was so high, I wondered why some men were able to
survive without injury and at the same time maintain their moral integrity? Why
is it that, despite the terrible things that occur in any war, there arc heroes and
men and women who did very good deeds for civilian populations? I returned to
these data to look at specific situations of risks and analyzed them. I looked at the
personal and social psychological conditions that enable soldiers to survive and
overcome the physical, psychological, and moral risks associated with war. later,
I examined these data to determine why some individuals were able to heal after
the war whereas others suffered from posttraumatic stress disorder. What I discov-
ered was that to survive physically and psychologically, combatants had to be able
to put aside their prewar civilian selves, adjust to the "realities of war," and then,
when they returned home, readjU$1 once again by constantly shifting their images
of"sclf'' and the "meanings of war." I ternted the ability to make these transitions
"surviving: reconciling multiple realities," and it became the core concept of my
study (Corbin & Strauss, 1998, 2015). The study was more complicated than this,
but this gives you some idea of how I proceeded with the study and why I went
in the directions that I did.
I want to emphasize that although in methodology texts we talk about pro-
cedures, these analytic techniques arc just broad guidelines that arc used in very
dynamic and flexible ways to stimulate the mind and move the analysi.s along.
Whenever a writer tries to put into words what he or she docs when doing
analytic work, it becomes rigidificd and open to unintended U$es. Ytt the actual
research process is fluid, dynamic, and evolving. Notice that I had no idea where
I was going at the beginning of the study. I let my interpretations, in the form
of concepts and the questions I asked about those concepts, guide each step of
the research process. Throughout the analysis, I felt like a detective following up
on one lead after another until I could piece together a whole story. I marvcled
at the inforntation that a researcher can obtain from data if he or she asks the
42 JuUet Corbin
right questions and takes the rime to write memos. In memos, it's not just the
researcher and not just the data that arc talking but a combination of researcher
and the dat:1 interacting together 10 come up with an explanation of what is
going on. Memos arc a reflection, the records of that interaction. There is no
possibility of omitting the writing of memos as a way ofshoncutting the research
process. Not having those memos 10 refer back 10 shows up in the quality of the
product that is produced. The density and variation are missing from the final
product because there is no way that a researcher can remember all the details of
the analysis.
The usual way of explaining when to terminate the research is 10 say "no
new categories are emerging," or saturarion has occurred.,, However, there arc
0
practical matters that influence the decision 10 continue with a research project
or 10 terminate it. Although inexperience, rime, and a lack of grant money often
influence decisions, a researcher should keep in mind t.hal the research should not
be terminated until every category is fully developed in terms of its properties and
dimensions. There can't be some categories that arc fully developed while others
remain sparse. Funhcnnore, linkages between categories should be clearly spelled
out. When it comes to writing, the final theory should be placod into the larger
framework of other pertinent theories and the relevant literature.
Concluding Remarks
Strauss's approach to quolit1rivc research analysis encourages researchers to enter
an investigation with an open mind, ready to hear what panicipants arc saying,
and advocates Jetting the questions that emerge from analysis guide the next steps
in data collection and analysis. It is a method that rejects a dogmatic and rigid
approach to doing research and embraces taking the role of the other, giving
voice to panicipants, all the while noting how the researcher himself or herself is
responding and shaping the research. It is a highly conceptual and creative activity.
The researcher formulates new questions as the research evolves, chooses
among a variety of data sources and analytic strategics, and may even change the
course of the research midway if the analysis indicates that it should. As in other
qualitative research, the self is the instrument of the research. It requires that
a researcher trust his or her instincts about where to go, what kinds of data 10
collect, when 10 let go, and when to move on. Strauss's method is truly an inter-
action between the researcher and the panicipant in the sense that it is the par-
ticipant's words or actions as captured in interviews and observations that guides
the research.
Although grounded theorists today come from different perspectives and have
their own approaches 10 analyzing datl, I think ccnain threads run through all
our methods, for example, doing comparative analysis and asking questions of
the data, theoretical sampling, and writing memos. Concepts remain the foun-
dation of research, along with the development of concepts in terms of their
Sttauss's Crounded Theory 4 3
properties and dimensions. Other common threads arc saturation and theoretical
sampling, two concepts often misunderstood and misused by novices to quali-
tative research. For me, the imponancc of method is not whose approach one
chooses but the "quality" of the research findings produced by any approach.
Each of the methods presented in this book has the potential to produce quality
findings. In fact, looking at the list of evaluative criteria provided by C har maz
(2006) 1 find that any of the criteria could be applied to the method described in
this chapter. Findings have a way of speaking for themselves. They either do or
don't resonate with participants and colleagues, offer new insights into bchavior,
add to a body of knowledge base, and/or make you stand up and listen. 1 don't
sec the purpose of all the disagreements and arguments about method. One
could argue the pros and cons of each all day. In the end, it doesn't matter. People
will choose the method that most speaks to them and they will use it in ways that
make sense to them.
One last thought: I'm sure that if Anselm Strauss were alive today, he would
say that his goal was to teach students how to think. He wanted to provide
researchers with a methodology that wou.ld enable them to capture some of the
complexity and variation in this world. He wanted to give researchers the tools to
produce findings that could be used to make the world a better place. He would
be pleased to sec the different methodological branches of grounded theory that
have emerged from the second- and third-generation grounded theorists based
upon the original work done by him and Barney Glaser (Glaser & Strauss, 1967).
Although each of the contemporary and descendant methodologies is some-
what different, all have the capacity, if carried out properly, to do just what was
intended: to develop useful theory that is grounded in data.
References
Blumer, H. (1969). Symbolic inJ,radionism. Englewood Cliffs, NJ: Prentice Hall.
Clumuz, K. (2006). Corulnit1ir1J1 Jlf"llndtd tlwry. Thousand Oalcs, CA: S.b"'·
Corbin, J. (1987). Womt:n's pcrceplion.s and management of a pregnancy complicated by
chronic illness. H,al1l1 C,rr:far Woma11"Jm11J1ional, 8(5 & 6), 317-337.
Corbin,].. & Morse, J. (2003). The unstrucrurcd interactive interview: Issues of rcciproe-
ity and risks when dc:aling with scn.silive 1opics. Qu,,lilaliu, Inquiry, 9(3), 335--354.
Corbin, J., & Strauss, A. (Eds.). (1998, 2015). Basics of qualilativc m,a,c/1 (3rd & 4th eds.).
Thousand Oaks: Sall".
Dcwcy,J. (1929). Human natur, ir, ,ondrld. New Yolk: Henry Holt.
Dcwcy,J. (1934). Arl as <xpmm«. New York: Minton Blach.
Dewey,]. (1938). f.oiliLll1< lhtory ofinquiry. New Yolk: Henry Holt.
Glaser, B., & Strauss, A. (1967). 11u:dis<""")' ofJl'oundtd 1h,ory. Chicago: Aldine de Gruyu:r.
Hughes, E. C (1971). '/1u: SO<iolOJli<al cy,: StltMd pap,r,. Chicigo: Aldine de Gruyter.
James, W. (1968). '/7., philosophy of WilliamJama 0- McDermott, Ed.). New York: M odem
Libra,y.
Mead, G. H. (1956). ln A. Strauss (Ed.), On s«ialpsyd1o/OJIY: S,l,,1,d papm. Chicago: Uni-
vcnity ofChicago Press. (Original work published in 1938).
44 Juliet Corbin
Introduction
This investigation was intended to identify and delineate the nurse advocate role
using grounded theory (GT) methodology. Here the researcher will describe
the participants, provide the story line, and discuss the research paradigm. The
higher-level concepts (major categories) will be presented including their sub-
categories (concepts) and relationships to each other and the context. Grounded
theory methods, participant demographics, and the emergence of the major phe-
nomenon, categories, and concepts from the dati that lead to the Sessler Branden
Advocacy Theory (SBAT) arc explicated as well.
The Sessler Branden Advocacy Matrix diagram (SBAM) will be depicted,
explained, and related to the core phenomenon of advocacy. The Advocacy
Matrix and its story line clarify the dynamic and complex process of advocacy
that emerged from the datl. It is to be used to assist the nurse to advocate using
this advocacy process that includes components that fonn a series of actions,
strategics, and outcomes.
Study Participants
The participants were 13 nurse leader/advocates from multiple regions of the
U.S. including the Northeast, Midwest, Southwest, and Northwest. There were
12 fcnule participants and one male participant. Race and age were not discerned
because the interviewer met these nurses via a telephone call and this information
46 Pennie Sessler Branden
was not elicited. All of the nurses interviewed were actively engaged in work
and volunteer activities at the times of their interviews. The specific examples
of advocacy that were recorded and analyzcd were chosen by the participants.
The participants represented nurses from academia, administration, organizations,
policy work, research, and clinical practice. Many of them crossed over areas
of specialization. For example, 3 nurse educator may be an administrator and
be involved in professional organizations. The sample represented a wide range
of experiences, publications, and connections to or membership in professional
organizations.
The demographic infomiation, reported for this research in Table 3.1, was
gleaned from CVs and the participant interviews. However, some participants
did not report all of their activities on their CVs but instead gave summaries or
highlights of their activities.
Education:
Diploma 4 4
AON 1 I
BSN/UA 12/1 13
MSN/MA/MPH 10/1/2 13
PhD/EdD/DNP 6/3/1 10
Other degrees before nursing 2 2
# Other degr=/certifications 12 8
Employment
ClinicaJ pncticc in yC2n 182 13 14
AadcnU in years 264 11 24
Policy in yc-.rs• 85 5 17
Adminutntivc/O~ involvement• 145 8 11.2
Mentor: Ycs/No 12/1 13
Men tee: Ycs/No 12/1 13
Publications
Articles (pcer-.rcvicwed) 716 13 SS
Textbooks/book., (includes chapter authorship)" 232 II 21
Speaker/presenter' 2,638 13 202.9
Ori!anization membership 145 13 11.2
Committee work for profC$$ion: Ycs/No 12/1 13
Other volunteer worlc: Ycs/No 10/3 13
Consulting: Ycs/No 8/S 13
Grants awarded 169 8 21
Honors/awards 304 13 23.4
• Indi.c:ncs lncompletc numbers ttp0rtcd ptr some puticipanrs.
Exemplar 47
These findings as described in the table arc important because they suggest
that the participant nurse leaders/advocates arc committed to dissemination
of nursing information to the profession and community at large. Therefore
the participants have a podium for advocacy, and these data support that they
use it to advance nursing and healthcare. This recognition also gives the par-
ticipants more visibility with the potential to facilitate further and ongoing
advocacy.
TO ADVOCATE
Pf/OCESS
Strateglze
ldentlfY
Dedslon to Advocate
Conditional Context
i I
Internal Olaracterlstlcs Environmental Olaracteristlcs
As one becomes familior with the SBAT, the reoder needs to undersl3nd thot •
limitotion of this Advoc,cy Motrix diagram on paper may make it appear to be a
purely linear process, when in fact, upon closer inspection, it is a dynamic process
containing intrinsic feedback loops. It visually reflects the inductive nature of the
process from the "ground up."
Referring to the SBAT, the process of advocacy by the nurse begins with iden-
tifying or recognizing internal choracteristics of the nurse ond the environmental
choractcristics around the nurse thus forming the conditions. These C3ll be found
31 the base of the diogr,m. The internal characteristics that emerged from these
data include malting one's opportunities; willingness to take a stond; being a risk-
taker; experience and/or upbringing; desire to make a difference; desire to do
what is right; knowledge of health, business, ond culture; identifying one's pas-
sion; being• good comrnunicotor, both verbally ond in writing; having persever-
ance; looking at the big picture and having a willingness to look outward (outside
ofoneself); and having the desire to be an advocate. The external or environmen-
tal characteristics that emerged and which con affect the nurse's course of action
include opportunity, mentor relationship(s}, incentive, and having role models.
As these characteristics come together in multiple combinations, they crc:ite the
context within which there exists the potential for successful odvoc,cy. They arc
referTed to as the tonditibns needed for the advococy process making up the tondi-
tio11al context. This conditional context may change with a different combination
ofconditions, thus changing the subconcepts that might be chosen from each e:tl-
cgory and then acted upon. According to Corbin and Strauss (2008), the context
doesn't determine the experience or set the course of action, but it docs
identify the set of conditions in which the problems and/or situations arise
and to which persons respond through some form of action/interaction
and emotion (process), and in so doing it brings about the consequences
that in tum might go back to impact upon conditions.
(p. 88)
A conditional context must be identified before the nurse can decide to odvOC3tc,
and it needs to be present at each level as the nurse 1r.1vcrscs the Advoc,cy Matrix.
This context will shape and reshape the nurse's interactions as one moves within
the SBAM stages and across its levels. After ascertaining the conditionol context,
the nurse decides to proceed with 3JI advoc,cy act. These, the earliest steps, are
represented by the three boxes at the bottom of the SBAM and form the founda-
tion of the advoc,cy action.
After deciding to odvocatc, the nurse initiates the main action "to advoc,te,"
which occupies the triangle in the center of the SBAM, by engaging in its neces-
sary components of process and goals, which collectively arc rcfcrTed to as stages.
The Process, comprising the interactions to identify and to strategize, can be seen
near the base of the large central triangle. The Coals, as they emerge from the
50 Pennie Sessler Branden
data, arc to fucilit.ttc, to empower, and to promote, and arc grouped in a smaller
triangle within the apex of the large triangle. Advocacy has been defined by
this researcher as a dynamic process through which the nurse engages in a set of
actions with stated goals. The Process leads to the Coals. Advocacy is the ultimate
product of the nurse engaging in these interactional stages.
While all categories arc contingent on the conditional context, once the nurse
pinpoints the context of the advocacy action, the process to identify and strate-
gize in order to advocate must be followed. Within the advocacy concept, to
ide111ify and strattgi:u include various actions and concepts that emerged from the
data as listed next. The interaction to idtntify includes interactions/actions when
the nurse can
t. Recognize a need
2. Analyzc the system first/gather infom12tion
3. Understand the issues, systems, community.
As the nurse identifies any or all of these things the next step would be to strak-
gizt. To achieve this, the nurse can:
t. Partner/build coalitions
2. Examine the context
3. Determine means and relationships to accomplish the ultimate goal(s) by
planning, organizing, negotiating, and/or persuading.
In order for the nurse to identify and strategize, one or more concepts from
each of these categories can be used, in any combination as the situation allows,
moving forward toward the goals. Jfthe nurse progresses to the strategize step and
finds that there is not enough information with which to put together a strategic
plan to achieve one or more of the goals, then the nurse may need to return to
the identify step to reassess and reevaluote before returning to the strategizc step,
as indicated by the arrows in the SBAM diagram. This dynamic process between
the interactions to identify and stratcgizc fonns the initial component of the main
action of advocating.
As the nurse moves from Process to Coals, the goals themselves will be specific
to the conditional context of the issue and must be kept in mind by the advocate.
Each goal may not be realized with each advocacy action and may need to be
reassessed and rccvaluated in an ongoing basis throughout the actions and inter-
actions in the Advocacy Matrix. As represented by the Venn diagram, one, two,
or all three goals n12y be realized in a given act of advocacy. These Coals have
subconccpts that were discovered through the data analysis and arc listed here.
Facilitate:
1. Relationship/coalition builder
2. Communicator
Exemplar Sl
3. Liaison
4. Establish mcntor/mcntcc rel3tionship(s).
Empower:
Promote:
I. Engage in issues
2. Work for social justice
3. Disseminate information
4. Effect change.
As the nur.;c attempts to advocate, the 3Ctions and interactions, as seen in the
respective areas in the Advocacy Matrix, remain the same no matter what matrix
level the advocate is on. One must remember that all actions of the advocate arc
dependent on the context in which the advocacy occurs. As stated earlier, this con-
text is any combination of the conditions (internal and environmental characteris-
tics) that arc necessary for there to be the potential for successful advocacy to occur.
If conditions for advocacy do not exist, the nurse must create them and know
how to use them. For example, if the nurse docs not have knowledge of a system
that could affect the outcome of the advocacy action, the next step would be to
learn about the system by reading, speaking with other players within the system,
or comparing it to other systems. Once the nurse has acquired this knowledge
about the system, it can be used to better understand how to approach the issue
strategically by activities such as organizing, planning, and building relationships.
Another example is the identify stage of the Advocacy process, in which the
nurse will recognize a need, gather the necessary information, 3nd know the
community in which work is needed for the advocacy to be effective and suc-
cessful. However, if the nurse is not able to effectively make the case for the
advocacy action to the community, the possibility of a successful advocacy action
is decreased. As can be seen through these small examples, the nurse needs to
be aware of the Advocacy stages and how best to maximize the efforts of these
actions. These steps may be sequential, simultaneous, or free-flowing between
the two but continue to be dynamic with each issue, opportunity, and advocacy
case. Depending upon the issue, all of the concepts under "identify" and "stratc-
gizc" may not be needed every time the nurse is advocating for an issue, patient,
or policy. These arc guides to assist the nurse in working through the stages of
Advocacy within each level of the matrix.
52 Pennie Sessler Branden
The levels of the SBAT in which the advocacy action occurs comprise
individuals, groups, organizations, communities, and national, international,
and global arenas, as represented in the SBAM in Figure 3.1 as the concentric
arcs above the large triangle. Acts of advocacy may be effected upon individu-
als, groups, or multiple groups, as indicated by the arrows pointing from the
advocacy triangle into every arc level, and may subsequently be directed to
successively larger groups or even smaller groups, as represented by the arrows
radially traversing the arc's components in outward and inward directions,
respectively. The data suggest that as one goes further out into the levels of the
SBAM, the advocacy may become more difficult and/or complicated reflect-
ing more layers of understanding that arc needed for the larger, more complex
systems and the larger number of people with whom to build relationships.
Conversely, earlier successes in the matrix may accelerate the Advocacy pro-
cess because the nurse has more relationships built and information learned on
which to base the next advocacy action. This is why building relationships and
knowledge, combined with planning, are integral to a nurse's success across
the Advocacy Marrix.
Success on one level of the Advocacy Matrix prepares the nurse for success
on the next level. However, if the nurse moves across levels and does not achieve
success in a higher, subsequent level(s), there may be a need to return to the pre-
vious level of success with reassessment of what was successful and what could
be changed. The data suggest that this may lead to future success in those higher,
more complex Advocacy Matrix levels. Success, as evidenced by goals achieved,
can increase motivation to be more involved in advocacy. In this dynamic process
the actions and interactions will overlap and move in a fluid manner as the con-
ditional context requires.
As the nurse advocate traverses each Advocacy Matrix level, negative and/or
positive influences may change the nurse's direction of traversing the levels and
stages of the SBAT. As the construct emerged from the data, negative influences
were generally perceived as barriers by the participants. They may prevent the
nurse advocate from getting to the next stage and/or level, whereas positive influ-
ences were perceived by the participants as helpful to the advocacy process and
having the capacity to f.icilitate the nurse advocate's movement forward within
the Advocacy Matrix. We will call these negative and positive influences i11tcrven-
ing "'nditio,is. The nurse needs to constantly reassess, reevaluate, strategizc, iden-
tify, and establish support, relationships, and coalitions in order to move outward
or through more complex levels on the Advocacy Matrix. With the influence of
intervening conditions, which can happen between any two stages or levels ofthe
SBAM, the nurse may need to remain in a matrix level or drop back a level to
achieve the advocacy step, as indicated by arrows that point forward and backward
or outward and inward on each Advocacy Matrix level. The level of negativity a
nurse encounters may be decreased through interactions with or interventions by
Exemplar 53
peers/team support, mentors, and others. The ncg.,tive versus positive influences
that emerged from these data arc:
Movement across the SBAM levels requires engagement in the process and
working toward the goals in order to achieve the advocacy action. The advocacy
process in the matrix is the same at all levels of the Advocacy Matrix but may
change due to the complexity of a system, larger numbers of people involved,
previous relationships, knowledge acquired, or intervening conditions. The
innermost levels of the matrix support the multiple outer levels as one works
toward them. One must remember that patient advOC3cy, which may lead to
policy advocacy, will ultimately return to and benefit the patient. Success in advo-
cacy is seen as moving through levels with the end point being transference of
advocacy on each level to the patient or group identified on the SBAM levels.
These data suggest that the "timelinc" for the nurse to become an advocate is
not measured in units of time but rather by the experiences across one's career. As
evidenced by the data analysis, the advocacy action, encompassing the five stated
categories and the nurse's success across the SBAM, is an evolutionary process that
occurs throughout the nurse's professional life.
(3) What were the consequences to the person's response to the condition? (Cor-
bin & Strauss, 2008, p. 89). Therefore, this assists the researcher to look for cues
in the dat:1 that will answer these questions, be able to code the dat:1 as concepts,
and place them in the identified classificitions.
Open, focused, and axial coding, which is the act ofrelating concepts and cit-
egories to each other, were used to determine codes or concepts and to ultimately
sort them into categories. This sorting was a dynan1ic process that occurred
throughout the analysis ofeach interview transcript and the constant comparisons
that were applied to these data. In the early part of the investig:ition, codes that
were used were expanded and then contracted as guided by the data. A total of
10 citegories and 89 codes emerged and cin be seen in Table 3.2. The researcher
managed the data manually in order to g:iin a deeper understanding of the process
Coda
NB. Jtlliclud wordsl•xprcsslons ar• ca«-gories. Each <><,gory Is fullow,d by ,,,. cod,(s) llut it con-
tains.. Expressions shown in quotltion rrwks rtprese-nt the words chosen by the interviewee-.
ofgrounded theory analysis. Although the p3r3digm was a useful tool in this stage
of the research, it became apparent to the investigator that infonnation that was
emerging from the data was much richer, deeper, and more dynamic than the
linear paradigm model could depict. This Jed the «:searcher to utilize the condi-
tional matrix as it applied to advoc:1cy.
56 Pennie sessler Branden
Coda
NB: ltallciud words/txpr...tons att cattgorit<. Each mogory Is followtd by tht codt(s) that It con-
tlins. Express.ions shown in quotation marks represent lhe words ch~n by the interviewee.
Exemplar 57
Advocacy Matrix (SBAM). Through ongoing analysis of the data, rethinking the
carcgorical connections of the concepts, diagnmming the data multiple times, and
discussing all of this with Or. Corbin, it became clear that the concepts and catego-
ries as seen in Table 3.3 needed to be expanded. For ex.ample, in Table 3.3, the code
of identifier was under the category "stratcgizc." Alier recxamining the data, this
code needed to become a categorical assessment component as seen in Table 3.4.
Upon closer analysis, "identify" and "stratcgizc" were two =nent components of
the advocacy process. Therefore. they were placed in Table 3.4 under Categories as
the two 3SSCSSlllent components of the advocacy process with their respective codes.
Q,d,s
PROCESS
IJmtify recognizing a need; initially analyzing the
sy,<em; understanding the issues, :systems,
community
partnering; W1dcrscanding the context; and
working out means and rclatiomhips to
accomplish the ultimate goal(s) including
to plan. organize. negotiate, persuade
GOALS/OUTCOMES
F'1<ilililte be a rclatioruhip/coalition builder;
communicating; being a liaison;
CKablishing mcntor/mcntcc rclatioruhip:s
Empotva raporu:ibility: to l'akc for one"s own actions
as well as transferring responsibility to
individual or group; giving voice to;
educating; and being an active member in
professional nursing organization(s)
Prrnrwte engage in h.suC$; work for social jwticc;
disseminate infomu.tion; effect change
CONDmONS
Int<m11/ diortldnistia nuking one's opportunities; willingness
to take a .stand; being a ri.sk-takcr;
experience and/or upbringjng; desire to
make a difference; dell.re to do what is
right; knowledge of health, bwincss and
culture; identifying one's passion; being
a good communicator, both verbally and
written; ~ving pcncvcrancc; looking at
the big picrurc and a willingness to look
outwanl (outside of oncscU); and having
the desire to be :an 2dvocatc
(Omrinut<f)
58 Pennie Sessler Branden
The SBAT allows for the dynamic nature of advocacy to be shown as it rcbtes
to the advocacy process, including the 3SSCSSment and goal components, and con-
ditions as they emerged from the data. The Advocacy Matrix is not a procedure
but rather a representation of the categories that have emerged from the data
regarding the advocacy action by the nurse.
If one envisions the matrix structure built upon the conditions, the condi-
tional context and the decision to advocate boxes form the fau,idatio11al co11ditilms
for the central- most portion of the diagram, represented by a large triangle. This
brge triangle representing the advocacy process comprises the two sections that
make up the asstssmt11I compontnls of identification and strategy in the lower box
within the triangle, and three ~•/ compontnts including facilitation. empower-
ment, and promotion arc represented by the Venn diagram arc in the upper por-
tion of the triangle. The 3SSessment leads to the goals and all of those constitute
the advocacy llltio11 process. These five components, in various combinations, make
up the advocacy action and can be considered an infrastructure upon which all
advocacy actions arc built and/or arc supported.
These component categories within the triangle arc surrounded by the upper
semi-circular arcs representing levels of cvcr-incr=ing magnitude and complex-
ity including the individual, group, organization, community, national, and inter-
national and global arenas. These arc the forums in which the nurse can advocate.
The dynamic process of advocacy is represented by arrows that go bidirection-
ally between these levels. The advocate can traverse the levels of the Advocacy
Matrix in a sequential or non-sequential manner. However, as evidenced by what
emerged from the data, successful advocacy in one level docs support the further
success of the advocate in other levels of the matrix.
Theoretical sampling allowed for saturation of categories, and the develop-
ment of concepts in the expression of their properties, variations, relationships,
and dimensions. This brought about the emergence of theoretical categories.
Theoretical Categories
Higher-level concepts or categories arc derived from the concepts emerging from
the data and arc the theoretical categories that constitute the theoretical model.
They possess properties or characteristics giving specificity to an action, event,
or object and that define and describe the concepts (Corbin & Strauss, 2008).
Dimensions are what explain the variation within properties (Corbin & Strauss).
I will now explain the theoretical categories and then move on to the relation-
ships found within and between these categories. PIC3Sc note that the participants
were de-identified before the data were analyzcd. Each participant was given an
ID number that was used to identify statements recorded in the interviews and
the subsequent transcripts.
These data support that the core phenomenon to advocate is a dynamic pro-
cess, thus made up of actions and interactions by the advocate, and interactions
60 Pennie sessler Branden
between the advOCltc, the proposed goals, and the actual outcomes, as well as the
venue/community that the advocacy act occurs in. These data suggest that there
arc five major theoretical categories that nuke up this dynamic process of advo-
cacy by the nurse. These categories arc to identify, stratcgizc, fucilibtc, empower,
and promote, and arc referred to herein as stages.
Identify and stratcgize form the early process in advOC1cy. A process is an ongo-
ing action/interaction that responds to situations or problems so that the advOCltc
C3ll reach a goal. The purpose of the process is to achieve a goal or outcome. The
process and context arc interrelated because if the context condition(s) changc(s},
the process of action/interaction will need to be altered or adjusted to achieve
the goal. This dynamic process is integral to the advOClcy action because there
will frequently be intervening conditions, causing the context to change that will
force the process to shift in how it will be applied.
Identify
To idtnlify is defined as being able to ascertain, recognize, or discover an issue,
object, event, or person. Nurses identify issues, problems, and ways to communi-
cate in everything that they do, including advOC1cy. The subconccpts of recogniz-
ing a need, initially analyzing the system, and unders131lding the issues, systems,
and community arc used to identify an issue that needs to be advocated for. The
Advocacy process, as suggested by the data, begins with the stage to identify.
RttOJlnize a nttd. This is the point at which the nurse must ascertain the spe-
cific need that has been observed in the context. One participant describes this
quite aptly:
You come across a problem and you could let the problem go and not even
pay attention to it or you can think about what is this problem and start
analyzing the problem and coming up with solutions and collaborating
with people to sec how you could p05Sibly make change.
The participant spealcs to the nurse's recognition of a need or a problem and the
choice to address it or ignore it. This is critical to the process of advocating and
one that is supported by the dab in this research.
Initially analyzit1J! tire sysltm. Once the nurse has identified the need for the
advocacy action, analyzing the system within which the nurse needs to advOClte
is crucial to moving forward with the process. Many of the participants pointed
to this step as a method of beginning to learn the overall process of advocacy.
Another participant described its importance like this:
cqu'1ily exciting. 11,at's rc'1ily the analytical and sort of the, kind of policy-
option side of the business, and I think advocacy is a doorway for that that
some nurses can take and wanna take.
Undmtat1ding dzt issues, systtms, mmmunity. Third, an important aspect in the iden-
tify sugc for the nurse to advOC3tc is to understand the issuc(s), systcm(s), and
community. This undemanding not only gives the nurse the sensitivity toward
the issue but also the people, system, and community that arc affected by the
issue. A participant spoke to understanding the issue as it applied to the people/
community by saying: "You still want to do an analysis of the situation. You want
to think about who are the players, who can make the decisions. What arc their
values? How do I influence those values? That kind of thing."
Another participant put issue identification into a specific context:
And then of course there is the abortion issue. Some nurses view it as a
women's health issue and that nurses' views have no place in providing
health to women. Others foci that this is not a women's health issue. It's
a personal belief issue, but that has not been argued as much in the nurs-
ing literature. There's been some ~y rights issues that have been back and
forth. I think some of the issues have been around-the issues 1--thc times
I recall it's been around issues that society as a whole struggles with.
Strategize
The second stage of the advocacy process is to stratcgizc. To stratcgizc means to
make a plan. In order to do this one would consider the associated subconccpts
62 Pennie Sessler Branden
of pannering, examining the context, and working out means and relationships
to accomplish the ultinutc goal(s) to str:ltcgize for an issue that the advocate is
working on.
Part11erinR. Partnering with other nurses, people, professionals, and groups ena-
bles the nurse to form relationships that can lead to coalition building. To partner
is to :issociatc or affiliate with, to connect, to unite, or to team up. Nursing has
always valued the team approach to issues and problems within nursing but has
been less willing to work outside of the profession with others to get to the same
goals. Many panicipants emphasized the imponancc of intcrprofcssional partner-
ing to increase the effectiveness of nursing efforts. Another participant spoke to
working on forming relationships and partnering in a deliberate or inadvcnent
nunncr by telling a story of a nurse advocate. She stated:
And so, she (colleague) needs basically to say, "I can make things work
together." And so, one of the things that she's done is to align herself
with other people who have expertise and arc well-known on that topic.
And I think I've done the same thing, although not deliberately, in the
(nurse's spccialty). I know thc--many of folks who arc out there in
front-certainly not everybody, but out there in front related to (issue
in specialty).
So now when I think of the nurse as advocate, I feel in (system) arena, I feel
very strongly that it needs to entail partnering. Partnering with communi-
ties and not being the ones who go up and speak for-have any, have any
basc--havc any illusion of feeling that they're spe•king for others. Even
speaking for other nurses so that-o the other thing about being a nurse
advocate is that we don't speak for ourselves.
To put it more succinctly and poignantly, another panicipant said: "I mean that's
part of the method of being an advocate because you can't-you have to do
things collectively if you're going to make change." And later, "You can't do it on
your own. Can't change the world by yourself."
Undmt,mdinR tht context. To understand the context is to understand the con-
ditions surrounding a situation or issue and is signific•nt in the •dvocacy process.
Another participant related this to a context of patient illness and the nurse's
response to that situation:
to be with them. So it's providing, you know, a different kind of care, it's
just care-based on what they want, and/or (the specific context).
the nurse's role is initially at the bedside to inform and take action, to
inform the patient and take appropriate action as necessary but to go fur-
ther and all the way 10 potentially effecting policy changes basod on what
the situation is.
Facilitate
As the nurse interacts within the Advocacy Matrix, the advocacy act should be
simplified as the nurse fu.cilitates. The nurse as a fucilitator can speak for people
initially to ensure it is for the benefit of the patient, group, or community. This
can be done by being a relationship/coalition builder, communicating, being a
liaison, and establishing mcntor/mcntcc relationships.
& a rtla!ioml,iplcoalition builder. Nurses have always built relationships with
their peers and colleagues within the work setting. The data from this research
show that nurses do not build other relationships, outside of nursing, on a regular
basis. Participants frequently statod that to build relationships is essential to suc-
cessfully advocating for a case or cause. Once these relationships arc established
they arc a stepping stone to building coalitions around an issue. As a participant,
who had ongoing successes in advocacy work related to their work and research,
put it "But I think it's been more the fu.ct that I happened to know somebody. So,
I think I've been lucky from that standpoint, is that I've either known somebody;
and I think that's what it was. And my associations."
Further, another participant speaks to the importance of building these rela-
tionships: "but a lot of it just has to do with relationships that you have with
64 Pennie Sessler Branden
people that develop over yC31'S. And you have different relationships depending
on where you arc in your career. .,
Many participants described the key step of utilizing relationships in order 10
build coalitions within and outside of one's institution. The data support that this
is a step many nurses arc very uncomfortable with and/or do not have the skills,
education, or wherewithal to undertake. This participant pointed out the advan-
tages of building coalitions:
Historically, nurses have seen that there have been advocates within the profes-
sion who have accomplished many things. They too recognized 1hc importance
of building relationships outside the profession. One participant discussed this
context while describing what Lillian Wald did 10 move her agenda forward:
I mean she (Lillian Wald) invited the Metropolitan Life Insurance president
10 dinner and told him she could reducc--help him save money-by open-
ing TB clinics and having nurses go. I mean, a lot of this stuff was through
connections, and that's how the good ol' boys worlc, and I think nurses
need to get a little bit smarter. I think nurses arc getting smarter with that,
but I think most nurses aren't there (yet).
as nurses frequently do. Because then society sees nursing as only caring
about their own and not society in general. If we can't communicate all of
this, we can't advocate.
I think it has to do also with seeing- well it has to do with value. I think
it has to do with having a mission, a passion, being somewhat outspoken
about those things, because I think you have to be, particularly if you're
going against the tide. And articulate about those issues. I guess that son of
sums it up for me.
&i11g a liaison. To be a liaison, the nurse must make a connection or a link between
the people or communities that the advocacy act is occurring in. This liaison
association will bridge some gaps because the nurse advocate will strengthen the
link with advocacy across the groups and levels within the matrix. As another
participant stltcd:
but someone needs to help with the connections. It doesn't happen auto-
matically. If one learns the skills ofdeveloping and implementing workplace
(issues) one can use those skills in the larger community and government
arena. But it is hard and one person cannot do it alone. Pait of the skills is
learning how to organize others for a common purpose.
Establishing mentorlmtnt,e rtlatibns/1ips. Every participant spoke to the key role that
having a mentor played in moving them forward in their careers and assisting
them to sec what they were unable to sec in a situation, research investigation,
or workplace issue. The mentors were fondly referred to by the participants as
evidenced by the frequent mentions of their positive feedback from and regard
for their mentors. All of the participants, who spoke to the fact that they have had
more than one mentor, were shaped by these mentor/mentce relationships that
continue to this day for many of them. Each of them found someone who they
could confide in and know from whom they would get an honest assessment of
a given situation. Once the nurse has had a positive mentor relationship, these
relationships become reciprocal ones where each person offers similar support to
66 Pennie Sessler Branden
the mentor. One participant spoke of three mentors who she has had through the
course of her career. She stated:
I'm not sure that they'd even call it that (advocacy), but we do have this
term patient advocacy, and I think that helping people with a mentor who
kind of walks with you is important to gain the confidence and those skills.
One participant spoke of a mentor who was a significant force in her life. This
mentor saw strengths in the nurse that the nurse did not and encouraged this
nurse to try new and exciting things that might be of interest. The participant
stated:
And I don't think she would ever want that woni used knowing (person's
name). But she did--and she was not an advocate herself. Not in the way
she encouraged me to be, and she encouraged me and believed in me....
we had a conversation about how our styles were different. So she would
be in my mind a great mentor because it wasn't this imposed, intrusive rela-
tionship that we now sometimes sec as mcntoring in my opinion. But yes,
she was and has been one of the most influential nurses in my life.
Empower
The temt to empower has developed positive and negative connotations over the
years. Ncg;itively, being empowered has been seen as being aggressive in an action
and has been linked to various movements (e.g.• the Women's Movement} where
there have been other negative associations. However, the positive aspect of to
empower is seen as giving somebody confidence and authority over a situation
(Encarta Dictionary). In this invcstig.ition, the category to "empower'' had sub-
concepts emerge from the data which include taking responsibility for one's own
actions as well as transferring responsibility to an individual or group, giving voice
to, educating, and being an active member in professional nursing org.inization(s).
One nurse participant referred to empowerment and aptly stated this:
I think it's critically important that you feel empowered in terms of your
practice. And when nurses don't. that makes me feel very frustrated with
the system, but it also makes me sad for the nurse because they're not
experiencing what they should in terms of the difference that they make
for the patient.
1ilkit,g responsibility for one's """' adions as wt/I as lra1isferrir1g responsibility to i11di-
llidual or group. The issue of taking responsibility was highlighted by a number
of the participants as they spoke to the fact that while there arc nurses who
take responsibility, there arc nurses who do not want to take responsibility for
their actions, inactions, or decisions. This to them, the study participants, is an
important aspect that nurse advocates must be able to do. As this participant so
accurately stated: "So, that was a pretty instrumental situation, realizing that you
got a problem.... You gotta own up to it and fix it"
One nurse participant described how this was learned in nursing school. This
quote points to the fact that nursing education can be instrumental in teaching
the nursing student the value of taking responsibility for one's own actions. The
participant stated:
Taking responsibility is aJso important for the person or group that the nurse
advocates for. Therefore, the nurse can tr.1nsfer this responsibility which makes
68 Pennie Sessler Branden
the person or group more self- confident and may lead to their advocating for
themselves. As another participant stated:
CivinJI voia: to. A large part of advocating, as seen in the data, is for the nurse not
to speak for the person or group, but rather to assist the person or group that one
is advocating for, to be able to speak for themselves in a manner that is effective.
A participant stated:
for the population for whom they're advocating. Do those people want
and need advocacy? That's probably one of the things I've learned the most
here. Some people don't want us speaking for them. And I'm sensitive to
that having done (programs about this} . .. . that I see a lot more people
encouraging people to give a voice in their relationships with practitioners
and other people in the healthcare system and if that's an advocate then
that's an interesting twist on it. But-so that would allow people to be able
to advocate for themselves.
But I guess the nurse should ask for what the patients want, in terms of
their own healthcare. The other thing is to be a practice nurse, and I can
really see somo--around the whole arena of advocating, to make sure that
patients know that they can be involvod in their own healthcare: that they
can say "no" to things that providers recommend. That they're a part ofthe
team .. .. So maybe to make sure patients know they have a voice.
They (faculty) may talk about the fact that the nurse is supposed to be
an advocate: they're supposed to be this, this and this, but I don't think
that they really talk about what that means. I don't think that we do-we
do simulations for everything under the sun today, but we don't do those
kinds. So, I think that probably there's a place in nursing education and
Exemplar 69
It is also import:mt that the nurse advocate edue:ttcs other players while in the
advocacy act. This edue:ttion e:tn enhance what the nurse advocate docs, make it
c.,sicr to move forward and lay the groundwork for the nurse advocate in other
situations and venues. Another participant described it this way:
And those skill sets include what arc the kinds of data you're going to need
to sustain this program and to influence policymalccrs to support it? You're
going to need financial data. What kind of financial data? What's the intn-
structure you're going to need to gather that data? How wiU you analyze it?
What arc some of the problems in analyzing the data, that kind of thing?
And then how do you communie:tte that? Through journalists? We've got
to do much better in terms of (education for and of} media and as well as
the policymakers and other key stakeholders, so I think we're on the preci-
pice of doing much better.
&it1J1 an a,tivt memberit1 professional niming O'Jlanization(s). Over and over, the study
participants emphasized the signifie:tnce of every nurse being active, in one w:iy
or another, with one or more professional nursing organizations. One nurse par-
ticipant told about the importance ofjoining professional nursing organizations,
and why she did it:
Well I'm a joiner. It's another characteristic. You gotta get yourself out
there. I'm a joiner. I join organizations in which I think I can make a differ-
ence. I learned a long time ago you e:tn't change anything from the outside.
You have to be on the inside, and so I joined organizations.
A participant spoke to getting involved and how it was the key to being a profes-
sional and an advocate:
Again, I have to go back to the association and finding out. I mean most
associations like (professional organization). I'm involved in that, and we
have a policy (section ofthe association). Getting involved in those kinds of
things. Making sure you're on a LISTSERV, so you know what the issues
arc. Staying current with those. I think it's rcally important. So I think that's
how to get involved (in advocacy).
A third participant spoke to how a professional organization can do work for the
larger professional group and the greater good when the individual nurse may
not be able to do that as efficiently or effectively. This nurse participant stated:
70 Pennie Sessler Branden
"That's why I think it's impol'l3nt, you know, every nurse should be 3 member
of the American Nurses' Association because you can't be everywhere." And later
p3rticipant st3ted, "Even if the nurse can't do 3dvocacy work, it is imperative for
every nurse to support the (nursing) organizations who arc actively advocating for
them and the profession."
Promote
The fifth category th3t is specified in the SBAT is to promote. When a nurse
promotes an issue that has been 3dvocated for, the nurse will support, advance,
3nd/or encourage that issue. There arc a number of actions/interactions that
can be used to achieve this that emerged from the data as subconccpts. These
include engaging in issues, working for social justice, disseminating information,
and effecting change. The nurse may use all or any combination of these in order
to promote whatever is in need of other support and sponsorship.
Engage in issues. Being engaged in issues by the nurse advocate and by those
affected by the advocacy issue is an expect3tion and is vital to being able to advo-
cate for one issue or multiple issues across the levels of the Advocacy Matrix that
have greater societal impact. One participant st3ted:
So when I think about advocacy, I think that it's certainly important that
we advocate for the individual patient, but I think it's just as, if not more,
important that we think about the broader societal/political factors that
really call nurses to advocate on that level for a much more substantial and
expansive change to occur within the broader society.
A third participant states that "A major aspect in (type) engagement is advocacy
for issues and concerns that one cares about. " The dat3 support that all of the
advocates who were interviewed spoke of having a passion for or a vision of
something that could make a situation better. This is what drives them every day
as they advocate. Many of the study participants spoke to the point that nurses
generally want to help with ccl'l3in issues. However, how to engage in these issues
is not always clear. It was posited earlier that if a nurse is able to work for some-
thing that is apparent to her/him, such as social justice, the nurse may be more
willing to learn how to advocate for that.
Exemplar 71
Wurk for social justice. Social justice or the equal distribution of benefits to
all within a community is something every nurse can understand. The nurse
wants each patient to have access to the best possible healthcare available and
to be able to offer the best treatments. This form of social justice was referred
to by a number of the participants. Additionally, the participants had a num-
ber of things to say about the nurse role in looking at the broader societal
picture of social justice. The researcher also sees how this can be applied to
the stages and levels across the Advocacy Matrix. One participant explained
ii like this:
The nurse advocate is someone who-I think advocicy comes from Latin
right?- giving voice to. So, I think of a nurse advocate as someone who
can evoke responses to people as well as provoke systems in regards to
responding to injustice and imbalance 311d perhaps maybe fairness and
equity issues. And so a part of advocacy is helping people give voice to
what they're thinking, feeling and wanting in a situation especially in situa-
lion.s where there is perhaps maybe an imbalance of power.
This is something that most nurses arc able 10 understand and may want to be a
part 10 improve the systems within a group or community. Another nurse pre-
sented it in a slightly different manner while being especially concerned with
social justice regarding healthcare access and availability for all people in our
society:
And they (mentors) were just really inRucntial in my life in terms of really
understanding that there was a social responsibility to advocate for those
who society doesn't really pay attention to in particular but also for all of
society in terms of how to create health.
The other is this Raise the Voice campaign, and here arc nurses that have
great models of care that nobody knows about, so that's a whol()--that
whole program working to learn with each other, to make their work vis-
ible, looking at what do they need to strengthen them, that kind of thing.
E.ff,ct changt. For a nurse advOC3te to effect change, promoting the issue is very
import:lnt as is pcrscver:incc and moving forward for an issue that one had identi-
fied as imponant. A participant stated:
Intervening Conditions
lntnvming conditiow: arc those conditions that can change the course of the advo-
cacy act. They can influence the nurse in a positive way or can erect a roadblock
that the nurse will need to navigate in order to be successful in the advocacy act.
Because all intervening conditions change the context in which the nurse advo-
cate is working, the nurse advOC3te must rc3SSCSS and rcevaluate what has been
successful and what may need to change in the str:itcgy to achieve the previously
set goals.
The participants recognized that these intervening conditions can happen at any
time within the advocacy act. The participants were specifically asked to identify
barriers they thought were reasons for unsuccessful or not attempted advocacy.
Additionally, with constant comparison it became clear to the researcher that they
referred to positive intervening conditions as well. One participant discussed the
lack and presence ofsystem support as an intervening condition:
If I foci like I'm kind of-that there arc barriers at every tum in terms of
my ability to impact a patient's database experience and rcally get them
what they need; at some point, I'm going to stop trying. So if that's, indeed,
the prior experience of the advOC3te, I think that kind of skcptical kind
of-that, perhaps, sense of not having the ability or the power within the
system. That can be an issue.
On the other hand, for nurses who--thcrc arc some nurses who con-
tinue on a consistent basis to advOC3te for their patients. It doesn't mean
you're always successful. Anyone who has experience in terms of pr:icticc,
knows that, that you're not always going to be effective in term-and it's
not always about you; it's about t.hc system and understanding, having that
perspective is probably the most valuable part of the experience so that you
don't internalize it in a way that prevents you on other occasions, advocat-
ing for your patients.
Exemplar 73
I think also that some nurses arc not educated enough. and that is still a
problem. We don't have a level playing field, and so if they don't have the
adequate education so that they know how to, let's 'i:.r/, write a resolution--
that's in a more formal senso-or they haven't had the education that will
help stimulate their being able to approach some kind of a challenge in
a strategic way rather than just arguing, I think education has a lot to do
with it. And, ag:,in, I mean, I'm a big advocate for-my friends will tell
you-verbal skills.
As can be seen, intervening conditions can be both negative and positive. The
nurse advocate must understand that these intervening conditions, although alter-
ing the initial advocacy course, can be navigated and at times strengthen a nurse's
skills and/or resolve to effectively advocate for the desired goals. One participant
stated:
This nurse had a goal to go to the protest march in Washington, DC. The inter-
vening condition of a non-supportive nursing program diroctor entered into the
context necessitating the nursing students' original plan to shift a little by "not
telling anyone (in the program)" and as they negotiated the situation they were
successful in getting to the march, their goal. Another outcome that occurred
serendipitously was that of setting "my resolve" to do advocacy as guided by
doing what is right.
Ultimately, what is important is that the nurse forges ahead to achieve the set
goals by reassessing and rccvaluating the situation. This may cause the nurse to
navig:,tc the situation somewhat differently than originally planned, but this will
also contribute to a successful outcome. It may be necessary to retreat to a previ-
ously successful level to discern what works and what doesn't work and/or to
learn skills that had not been previously learned before forging ahead.
74 Pennie Sessler Branden
Categorical Relationships
One of the main steps in grounded theory is to describe the rc'3tionships that
exist between categories. The categories, as specified c:irlier and as seen in
Table 3.4, emerged from the data. The relationships that became apparent arc
presented here. Each of the categories is interrelated with the over.ill advocacy
phenomenon. That is, a succ=ful advocacy act/event depends on the successful
navigation of c:ich category individu.ally and as a whole. The core concept was
to advocate. This core concept was the anchor that held its subsidiary categories,
made up of actions and interactions, in place in the SBAT.
Therefore, the concept to adVO<ale is the core phenomenon of the Advocacy
Theory around which all categories arc built and which works as part of the
dynamic process discussed earlier. To idmtify and to stra~ze created the pro-
cess beginning the advocacy action. In order to identify, the nurse must have
established the context within which the advocacy act will take place. Once the
nurse recognizes the need, analyzcs the system before moving forward, and has
an understanding of the community, systems, and issues, the next stage to stratc.-
gizc can begin. To strategize, the nurse wiU partner w ith those people or groups
affected by the advOC1cy act, necessitating that the nurse understand the system if
that has not been achieved in the previous stage. Further, as a plan is constructed
by the nurse, relationships and actions/means need to be made to achieve the
desired goals. Goals or outcomes arc ascertained during these two process steps.
AU five of these interactions arc referred to as stages of the advocacy act.
Once the process is underway, the nurse will be able to advocate, which is
the core action in the SBAT, to move toward the previously detcmlincd goals.
The outcomes as seen in the matrix arc to fucilitatc, empower, and promote and
were discussed at length c:irlicr. As the nurse works toward the goals, it must be
remembered that the core phenomenon to advocate is a product of the interac-
tions. Further, the nurse advocate must appreciate that all of these five categories
arc interrelated in how they work inside the Advocacy Matrix. These categorical
relationships strengthen the infrastructure of the SBAM, thereby supporting the
advocatc's movement across the matrix.
1lu1 will add 10 the current knowledge of the nurse as advocate topic. This Advo-
cacy Theory and its story line explicate the nurse advOC31e role in a step-by-step
manner so that the nurse is able 10 follow it and apply it in any circumstance.
Althoug)I the panicipants of this research investigation were known leaders and
advocates in the nursing profession, their experiences arc directly rclatablc to any
nurse experience through the SBAT.
This theory suggests tlut a combination of internal and environmental charac-
teristics of and around the nurse set forth the context in which an advocacy event
will take place. Upon discovery of the context and the nurse's decision to advo-
cate, the nurse will engage in the advocacy process 10 identify and to strategizc,
which leads to the goals, all ofwhich brings the nurse to the central phenomenon
to advocate. Once the nurse is in the main lria.nglc in the Advocacy Matrix, the
categories to identify and strategize will work together in a dynamic manner to
bring the nurse to the outcomes or goals that were identified early in the process.
These goals will fall under the three categories to fucilitale, empower, and pro-
mote. This dynamic process will continue to move between these five categories
resulting in the main action to advocate as the nurse advocate traverses the SBAM
levels, appreciating that the knowledge learned along the way will support further
success in the advocacy process. The procedure is the same no matter what con-
text or Advocacy Matrix level the nurse advocate is in.
As the nurse progresses across the Advocacy Matrix, the journey is not neces-
sarily direct or linear; rather, the dynamic nature of it allows the nurse 10 retreat
or advance throug)I the matrix as needed. Upon retreat or advance through the
matrix, the nurse advocate will reassess and reevaluate at each level and step of
advOC3cy. Whal determines the direction of the advocacy is the success of an
advocacy act or the need 10 acquire more information or knowledge 10 move
forward. Knowledge, acquisition or maintenance, was a concept that was sub-
sumed under each of the categories as a basic imperative within each interaction.
This dynamic and active role that the nurse advocate takes is progressive but not
a unidirectional movement through the AdvOC3cy M atrix.
The Sessler Branden Advocacy Theory posits llut the nurse advOC31e role
can be acquired by any nurse willing 10 be engaged in the process. This suggests
that the role can be taught and modclcd. It follows 1ha1 there can be educational
courses fashionod to teach these skills. To advOC3te, as described in the SBAT,
is an attainable skill; once the nurse experiences success with ii, the nurse can
continue to move within the matrix and its levels with relative certainty and case.
Summary
In this discussion, all characteristics, categories and subconccpts of the Sessler
Branden Advocacy Theory for use by the nurse advOC3tc luvc been explicated
and supportod by the paniciponts' words from their individual interviews, 1hco-
re1ical sampling and sensitivity, and in-depth analyses using the iterative process of
76 Pennie sessler Branden
constant comparison. Explanations have been given for the development of cat-
egories and subconcepts, properties and dimensions and their placement within
the p31:1digm, and later the conditional matrix as classified by Corbin and Strauss
(2008). The relationships between the categories have been explained as they
relate to the SBAT, a mid-range nursing grounded theory. Finally, a story line has
been presented and a matrix diagram of this dynamic process in the SBAT has
been shown.
References
Corbin,)., & SD"auss, A. (2008). Basics ofqualitatiw r,s,arcl, (3rd ed.). Los Angele.: S.b"'·
Sandclowski, M. (2004). Using qualitative research. Qu,,IitaJiw Health Rts,arc/1, 14(10),
1366--138S. http,://doi.org/10.1 tn/1049732304269672
SECTION Ill
Glaserian Grounded
Theory
4
GLASERIAN GROUNDED THEORY
Phyllis No,ra,.er Sttm, au txpttt in tlassit (Clastrian) grou11dtd tliM,y, died May 4,
2014. 11,e s«tmd edition of this chapter is i11tmdtd to h0110< her voitt and wrili11g style.'
Caroline: What is the backstory, Phyllis, as to how Glaser and Strauss met?
Phyllis: Anselm Strauss, a well-known sociologist, was recruited in I 960 by
Helen Nahm, dean of the School ofNursing at the University of Cali-
fornia, San Francisco, in order to strengthen the research component
of the Doctoral Nursing Program. Strauss looked forw.ud to working
with nurses whom he reasoned would be unencumbered by a quantitl-
tive research background like most sociologists. Barney Glaser, a native
of California, was a new PhD in sociology, fresh out ofColumbia Uni-
versity. Upon returning to California, Glaser met Strauss ata gathering.
The two men fell to discussing a research grant awarded to Strauss to
explain the everyday realities of temtinal care in California hospitals.
Both Glaser and Strauss had unsatisfactory experiences with relatives
dying in hospitals; therefore, it seemed fated that the two should work
on the r=rch together. Indeed, Strauss recruited Glaser to the project
and Glaser, steeped in the q113ntit11ive research tradition, aspired to
develop with Strauss sociological theory based on real-life sitll3tions.
Caroline: I am curious, Phyllis, what were these two men like? And how did
they work together?
Phyllis: Each was different in terms of personality, academic tradition, and
research training; they developed a mentor-protcgce relationship,
with Strauss taking on the role of established older scholar. Both were
bothered by the tendency among social science researchers to test
prcexisting and often irrelevant theories about social situations rather
80 Caroline Jane Porr et al.
than gcncrntc theoretical knowledge from the very actors and cir-
cumstances within the social setting itself.
Strnuss recruited a number of prominent sociologists to teach in the
Doctoral Nursing Program, and they all looked up to Strnuss as the
learned mentor who could do no wrong-<hat is, until he imported
this youngster, Glaser, to work with him on an important research
project. Resentment may be too soft a word to describe the reac-
tion of the sociology group; in fact, one by one, many of them left
for venues where they could enjoy the respect they thought they
deserved. Time, fame, and a happy marriage have softened Glaser,
but at the time (during the '60s and '70s) he employed a number of
defensive strntcgies that colleagues and sometimes students found dif-
ficult to deal with. Those students through the ycan who were able
to realize Glascr's brilliance remained loyal followers.
Caro/i11e: How was grounded theory "discovered"?
Phyllis: Several books came out of the dying research project, beginning
with Awartt= of Dyi11g (Glaser & Stl':luss, 1965). Their Awareness
theory became popular and caused scholars in sociology to ask the
authors about the methods they had used to develop their substantive
theory because the concepts were spot on and well understood by
medical and nursing personnel. These queries caused the authors to
take stock and to ask themselves. "What arc we doing exactly?" (Or.
Barney G. Glaser, personal communication, April 6, 2007). They
concluded that their theory was applicable because they hadn't used
logical deduction. That is, they hadn't tried to reason from an extant
theory how healthcare providers, patients, and fumily members man-
age the dying process. Instead, the two researchers came up with their
theory through inductive reasoning. Their inferences were built on
data obtained from interviews, observations, and documents from the
actual social setting, from the hospital. In short, Glaser and Smuss
realized that, together, they had discovered a systematic process for
gcnernting theory that was grounded in everyday real-life data.
Caro/i11e: After the discovery of grounded theory, Glaser and Smuss took dif-
ferent pathways methodologically and their differences arc made
explicit in some of Glascr's publications. Would you share your views
as to why Glaser would be so upset with Strauss's explanation of the
how-tos of grounded theory?
Phyllis: Glaser invented the term grounded theory, and I might add, is
responsible for its lexicon of esoteric terms. In fuct, he wrote most
of the Discovtry book. Glaser contributed the constant comparntivc
method of analysis (constant comparison) that enables the researcher
to create concepts while remaining fuithful to the data. Imagine, if
you will, that the grounded theorist is liken unto a detective work-
ing on a case-looking for clues (data), fact-checking (constant
Claser1an Grounded Theory 81
In this chapter, we will explore the "architecture" ofa Clascrian grounded theory
study, including the principles and procedures, by analyzing the fire study con-
ducted in the 1990s by Stern and her graduate student, June Kerry (Stern &
Kerry, 1996). Although home fires were not uncommon, little was known about
appropriate interventions in the lives of victims following fire disasters. Stem set
out 10 conduct a grounded theory study to determine how victims process losing
their homes to fire (Stem & Kerry, 1996). As we arc not moving through the
study sequentially but rather analyzing key tenets, the reader must also carefully
read the study; only excerpts from Rtstnuturi11g LJfe After Hom, Loss by Fir,: arc
provided within this chapter.
within the workplace, observations became the data source. Stem remarks how
Strnuss relied on his observations at the scene and then recorded those observa-
tions into a tape recorder as he departed. When Stem {1982a; 1982b) explored
stepfather families to determine processes involved in stepfather family integra-
tion success, the whole family unit was the data source, and when that was not
possible, individual "intensive" interviews were conducted (given the sensitive
and confidential nature of the phenomenon) with stepf.athers and with stepchil-
dren. Stem reported that she interviewed 62 participants, totaling 85 hours. She
obtained data about 132 persons living in stepfather families, enabling conceptu-
alization and theoretical understanding of the strategics employed by stepfathers
and stepchildren to establish "affectional ties" (p. 78). We can aU agree with the
truism "AU or everything is data." And Glaser (2007) insists that any kind of data
can be collected in a grounded theory study.
We found that the victims' difficulty in recovering from home fires was
exacerbated because, generally, no comfoning social ritual supponed them
in working through their difficulty. A typic31 comment leading to this
conclusion was, "It's like people want to do something, but they don't
know what to do." Once developed, the analysis was presented to selected
fire victims in the United States and Canada who had been panicularly
informative (11 • 20) for checks on accuracy and fit with their perceptions
of the problem of restructuring their lives after a home fire and how they
processed it. Then we conm1trated 011 the importa/lCe of rit11a/-tha1 is, on pre-
scribed symbolic bchavior of the recovery process in home fires.
(Sttrn & Kerry, 1996, p. 12}
But we arc not out of the woods yet. What about the propensity to dwell on the
accuracy of the description of the data that occupies the minds, time, and cffons
of some researchers? Silverman and Marvasti (2008) criticize researchers who
do not meticulously record the rescarchcr- panicipant dialogue, but like Stern
and her mentors, they prefer to talcc handwritten notes, filtering on the spot the
useful data that arc relevant to the research aims. The aim is conceptualization.
That is, the grounded theorist should be focused on abstr.acting up from the
data to reach theoretical interpretation and explanation as opposed to pursuing
lengthy descriptions of people, place, events, and time. During the stepfather
study, Stern thought that audiotape recording (which was new) might be off-
putting to her participants, so she wrote field notes instead. Stern got pretty
good at writing while maintaining eye contact. Then she typed up the inter-
view as soon as possible. Were these data inaccurate? Possibly, but as she typed
up the notes, she could hear their voices, sec their nonvcrbal movements, see
84 Caroline Jane Porr et al.
how their living room or their kitchen was arranged. If she imagined distress,
she felt distressed for days.
Stem and her colleague (2001) shared how she learned firsthand how to trust
her memory and allow the 'cream to rise to the top' and prevent worrisome
accuracy:
Tape recorders were available to us, but they were bulky pieces of equip-
ment; therefore most of us relied on field notes written during an inter-
view or observation, and formalized as typed data soon after-ward. Srr:iuss
once said that the only reason to use a tape recorder was to record ideas
if they came quicker than we could type. Glaser assured us that we would
remember what was important, that cream flows to the top, and "The mind
is a good filter." Typing up interviews immediately after collecting them
allowed us to analyze data as we recorded it.
(p. 24}
Admittedly, srudcnts and new researchers will want to rely on audiotaping and
transcribing interviews, but expert researchers like Stem acquire skills to listen, take
notes, and conceptualize data during the acrual interview. The precise words of the
participant arc often less important than what the participant is essentially imply-
ing. Participants in the fire srudy explained how after the fire they "went through
a period of being disoriented and disorganized; some even hallucinated.... The
strongest memory that victims had was of disorientation because of the loss of the
place where griefwork is usually donc----their home" (Stem & Kerry, 1996, p. 13).
Stem labeled this stage "wandering aimlessly," and "in spite of their helplessness,
victinu were forced to take on the task of restoration and restructuring" (p. 13).
The extensive psychological pain and suffering were caprured in the study findings
but it was the reference to restoration and restructuring that spoke to the process-
ing of the problem, and "restrucruring life" emerged as the basic social process
enacted by victims of home fires to resolve the recurring problem. Stem verified
her analysis with "selected fire victims in the U.S. and Canada for accuracy and fit"
(p. 12). Notice how this core variable is reflected in the data:
Victims, while working through the grief of loss, needed to find a place
to sleep, something to sleep on, and clothes to wear. Shopping became
an arduous task. Uninsured victims suffered terrible financial problems--
sometimes never recouping the losses. When a victim was insured, endless
lists of home contents needed to be compilcd----oftcn from memory. Fur-
thermore, victims needed to continue to fulfill obligations of employment.
(Stem & Kerry, 1996, p. 13)
fires, Stern interpreted, is dealing with the loss of "possessions of worth," 3S cap-
tured here:
victims fuce, social ritual guides support. In many instances, this ritual dictates
support that is short tenn and only loosely related to the actual needs of victims"
(p. 11). Stem generated three dimensions: (1) connected support, (2) uncon-
nected support, and (3) disconnected support (p. 13), which she explicates as
follows:
(emergence!) that arc the goals of grounded theorists. Strauss (1995) W3S di.s-
turbcd that most of the authors of Denzin and Lincoln's (1994) Hot1dbook of
Quolitotive Reseorch did not talk about theory. Strauss (1995) had commented
that there has been a "long tradition of describing how data (materials) arc dis-
covered, noted, and elicited but arc little interested in analytic scrutiny of how
these arc interpreted" (p. 9).
Note
1. Dr. Janice M. Mone wrote a tribute 10 Phyllis in the Q,1ali1atiw: Heall/1 Rtscarc/1 journal
that highlights Phyllis', many contributions 10 the advancement of quali12tivc inquiry,
in panicubr grounded theory. Especially poiw>ant arc qu012tions capturing her witty
reflections on aging. Sec Monc,J. M. (2014). Remembering Phyllis Nocrager Stem,
1925-2014. Qualitativt Healt/1 ~,ard~ 24(10), 1356-1359.
References
Denzin, N. K., & Lincoln, Y. S. (Eds.). (1994). Handbook of q"4litaJiw mcard,. Thousand
Ow, CA: Sage Publications.
Cla,cr, B. C. (1972/1976). F.xpnu """'' laymm: A study of the pauy a11d the sulxonJl11/tor.
Mill Valley, CA: Sociology Pre,..
Cla,cr, B. C. (1978). '11i,orrti<al S<tuitivity. Mill Valley, CA: Sociology PrC:1$
Cla,cr, B. C. (2005). 7k XfOtmdcd theory pmp,ttiw llf: 1'hcorrtital todinl(. Mill Valley, CA:
Sociology Pr=.
Cla,cr, B. C. (2009).J•1RD11izinl(: Usin.f th<l(<o11ndcd t/i,ory _,,bulary. Mill Valley, CA: Soci-
ology Pre,,_
Cla,cr, B. C., & Holton, J. A. (2007). TheJl'•••ufcd theory scmi,iar rtadcr. Mill V.Jley, CA:
Sociology Pr=.
Cla,cr, B. C., & Str.1ws, A. L. (1965). A""""""-' of dyinl(. Chicago, IL: Aldinc de Cruytcr.
Cbscr, B. C., & S1r.1u.ss, A. L. (1967). The dis,owry o/Jlr011nd,d 1/.,ory. Chicago: Aldine de
Cruytcr.
Glaserlan Grounded Theory 89
Silvennan, D., & Marva>ti, A. (2008). DoinJl q,,oli'4JM r=atdi: A wrrprrhmsi,,, J(Uid,.
Thowand Oak>, CA: 5.gc.
Stem, P. N . (1980). Grounded theory methodology: Its uses and processes. /mall': ThL
Jo,,n14/ ofNuni,IJI. Stholanhip, 12, 2(}-23.
Stem, P. N. (1982.a). Confticting funily culture: An impediment to inteb.,..tion in stepfa-
ther funilics. Jo,,n,,,J ofP,ydw,oaa/ Nursinfl, 20, 27-33.
Stem, P. N. (1982b). Affiliating in stepfather families: Tcachablc strategics lead-
ing to stepfalher-child mcndship. Watnn Jo11n"'1 of N11mn11 Ra<atd,, 4(1), 7S-89.
Retrieved from https://joumals-sab>epub-com.qe2a-proxy.mun.ca/doi/pdf/10.1177 /
019394598200400107.
Stem, P. N., & Kerry,). (1996). Rcsttucturing life 2fter home lo» by ftrc.Jo,,n14/ ofNumnJl
S,/,o/anhip, 28(1), 11- 16.
Stem, P.N. & Covan, E.K. (2001). Early grounded theory: Its processes and products
(pp. 17-34). In R.S. Schreiber & PN. Stem (Eds.). Using grounded theory in nuning.
Springer Publishing.
Stem, P. N., & Porr, C. J. (201 I). Esm,tials of a««sibl, pou,ul,d th,ory. Thousand Oak>,
CA: Sage Publications, Inc.
5
EXEMPLAR
Building on "Grab," Attending to "Fit,"
and Being Prepared to "Modify": How
Grounded Theory "Works" to Guide a
Health Intervention for Abused Women
Grounded theories have unique potential for influencing clinical practice. The
theory has grab (Glaser, 1978); it resonates for those who have experienced the
situation that the theory explains, or know or practice with those who have.
Because grounded theories can explain, interpret, and predict human bchavior
in specific social contexts, they work and have practical utility (Glaser, 1978).
A fundamental premise of grounded theory research is that people actively shape
the worlds they live in through the process of symbolic interaction and that their
viewpoints arc vital to generating useful knowledge of process, interaction and
social change (Glaser, 1992; Strauss, 1987). "Nursing is a practice discipline
whose essence lies in processes" (Stem & Pyles, 1986, p. 1). For clinicians, the
theoretical rendering of what is most problematic in the study situation and how
it is processed by participants offers insights into how and when a clinician might
intervene. Thus grounded theory lends itself to conceptual utilization, that is, a
rethinking ofsituational phenomena that may or may not lead to change in action
(Estabrooks, 2001). Indeed, the effects of grounded theories on nursing practice
appear to have been minor (Hall & May, 2001; Morse, Penrod, & Hupccy, 2000).
Poor uptake is not a problem specific to research evidence with qualitative ori-
gin (Estabrooks, 2001). However, translation of grounded theories by rescarchcrs
is essential to facilitate their utilization in concrete applications such as clinical
protocols, decision trees, or practice guidelines (Estabrooks, 2001; Sandclowski,
2004). Little has been written about how such purposeful translation takes place.
Yet, as Thome (2011) reminds us, nurses need to understand phenomena "in
a way that will be applicable to the diversity of context and complexity within
the actual real-time setting" (p. 449). Thome calls upon rescarchers to mobilize
research toward "meaningful social and pragmatic action" (p. 450). Importantly,
with grounded theory, the work of knowledge translation not only makes the
Exemplar 91
theory more accessible 10 practitioners; it also has potential 10 add breadth and
depth 10 the original theory through the constant comparative process with mul-
tiple sources of new data. In this chapter, we discuss the processes, challenges,
and advantages of 1ransla1ing our theory Strengthening Capacity to Limit Intru-
sion (SCLI) (Ford-Gilboc, Wuest, & Merritt- Gray, 2005; Wuest, Ford-Gilboc,
Merritt-Gray, & Berman, 2003) into a primary healthcare intervention, the
Intervention for Health Enhancement After Leaving (iHEAL) (Ford-Gilboc,
Merritt-Gray, Varcoe, & W uest, 2011), and conducting initial feasibility studies
using the iHEAL with women who have left their abusive partners in the past
three Y=·
Backg round
Grounded theory is distinctive among qualitative research methods in that its goal
is the development ofsubstantive theory, that is, theory that accounts for a human
bchavior within a particular social context (Glaser, 1978; Glaser & Strauss, 1967).1
Through constant comparative analysis of data from interviews, observations, doc-
uments, and/or images, researchers conceptually construct what is most problem-
atic and the social-psychological process by which the problem is addressed. The
analytic outcome goes beyond descriptive themes or the recounting of individual
narratives lo the articulation of a theoretical scheme in which key concepts arc
identified and defined and the relationships among !hem delineated. While some
grounded theories arc reported in terms of a core category, more commonly they
arc written as basic social psychological processes (BSP), that is, a core category
with at least two sequential stages. Vita.I to their usefulness is the naming of fuclors
or conditions that influence variation in !he core category or BSP, not just by their
presence or absence but also by their degree or intensity (WUC$1, 2012). Condi-
tions that influence variation arc diverse and may include individual attributes such
as age or fum.ily history; relational factors such as conflict, support, services, and
resource$; and/or structural influences such as poverty or discrimination. T hus
a grounded theory is a substantive theory that accounts for !he heterogeneity in
how a basic social process unfolds for individual people in different contexts and
suggests possibilities for action that previously may have been invisible (Glaser,
1978; Swanson, 2001). Substantive theory helps us transcend our finite grasp of
!he specific through its potential transferability 10 other situations (Glaser, 1978).
"Analytic generalization and theoretical transferability arc the bascs for utility in
grounded theory research" (Sandelowski, 2004, p. 1371).
to improve women's health and quality oflifo after leaving an abusive partner (1)
by reducing intrusion and (2) by enhancing women's capacity (knowledge, skills,
and resources) to limit intrusion (Ford-Cilboc et al., 2011).
This principle draws on what Estabrooks (2001) called the persuasive power
of research evidence, which is akin to Clascr's (1978) grab. Stories of others'
experiences are important "in evoking, persuading, and provoking; in promoting
empathetic, feeling or visceral understandings of the people and events; in mov-
ing listeners and readers to act" (Sandclowski, 2004, p. 1373). Grounded theories,
because they frequently focus on aspects of human experience that have received
little attention, can help to mitigate feelings of isolation and alienation.
The theory, however, is more than individual stories; it captures a pattern of
survivors' personal and social bchaviors in terms of antecedents, consequences,
and influencing factors. The theory then has potential to resonate with wom-
en's disparate experiences in different contexts and to permit diverse women to
name their experiences and sec new possibilities for limiting intrusion, leading
to better health. The SCLJ theory presents what women do, with and without
help from others, highlighting how contextual f:ictors limit or enable women's
growth. Although this theoretical scaffold directs clinicians to draw upon and
augment women's expert knowledge and skills in supporting them to strengthen
their capacity to limit intrusion, a limitation of the SCLI theory is that it docs
not explicitly explain how clinicians might do this. In short, it is not a theoretical
construction of how to practice. However, the theory's concepts and the relation-
ships among them can shape the underlying philosophical assumptions and prac-
tice principles for an intervention. Further, the process ofStrengthening Capacity
to Limit Intrusion provides direction for the intervention's structure. Just as the
original grounded theory was generated, so the iHEAL was constructed in a
Exemplar 95
series of reflective, str:itegic, iter:itive choices about which aspects of the theory
should be highlighted in the context of our agenda to improve women's health.
The building on "grab," attending to "fit" discussion that follows is a reconstruc-
tion of key challenges and processes in moving from theory to intervention, from
our initial attempts to create a rough outline of goals, components, and poten-
tial outcomes of the intervention (Ford-Gilboc, Wuest, V:ircoc, & Mcrritt-Cr:iy,
2006) to a more complete rendering some four years later (Ford-Gilboc et al.,
2011). As with most retrospective accounts, our discussion reflects a more organ-
ized, conscious, and polished process of intervention development than was actu-
ally the case. It docs not fully capture our false starts, dead ends, and stumbling
steps in developing the iHEAL.
Principles of Practice
We also developed intervention principles for the iHEAL, that is, key guidelines
to ensure that the intervention built on the practice implications of the theory.
For each previous publication and prescnt:ltion of the theory, we had carefully
scrutinized and reflected on the theory, considering particularly how practicing
from this theoretical base might differ from "usual" nursing practice. Collec-
tively, we reflected and discussed and argued about meaning for practice over
time as we did this scholarly work together and used it to inform our policy work
related to the grounded theory and the Women's Health Effects Study. Develop-
ing the iHEAL, however, pushed our thinking to another level as we considered
how we might articulate interventionist approaches based on the SCLI theory.
Although we had worked together successfully for more than 10 years, and shared
many common values, this exercise made visible differing viewpoints. NOt:lbly,
individual commitments to the Development:11 Model of Hea1th and Nursing
(Allen & Warner, 2002) and relational inquiry (Doane &Varcoe, 2005) required
intense and lengthy discussion regarding how these nursing approaches might
fit with the SCLI theory. As well, because the intervention was being devel-
oped for delivery by nurses and domestic violence advocates, current best prac-
tices in domestic violence advocacy also were considered. Gradually we realized
that rather than choosing an existing practice model or philosophy to guide the
iHEAL, we needed a set of general practice principles that would fit with our
shared assumptions and the theory of SCLI and would guide practice by both
nurses and advocates.
Some principles were identified readily. Principles such as the intervention
being women centered, that is "women will direct the pace, what is given pri-
ority and who is involved," and strengths based, that is "women's strengths and
capacities will be recognized, drawn upon, and further developed" (Ford-Cilboe
et al., 2011, p. 203) reflected not only our own philosophies of nursing prac-
tice but also best practices in the domestic violence intervention sector. Other
support for the latter principle stemmed from the SCLI theory demonstrating
that survivors habitua11y had their deficits reinforced by ex-partners, other family
members, and helping building on "grab," attending to "fit" agencies, yet were
consistently demonstrating creative resourcefulness and successful management
of complex day-to-day challenges. WHES study findin~ reinforced this finding,
showing that after leaving, women's scores on st:lndard measures of resilience,
mastery, and fumily functioning were comparable to those of other women of
the same age.
Some principles of the iHEAL arc a direct bridge from philosophical assump-
tions to a practice approach such as the principle of advocacy, St:lting "the
interventionists will work to reduce intrusion from community services and to
advocate for improved system responses to women who arc situated in varied
contexts of social inequity" (Ford-Cilboc et al., 2011, p. 203). The principle
98 Judith Wuest et al.
of advocacy translates our stated assumption that intimate partner violence "is
sanctioned and enabled by broader social, cultural. and political structures that
systematically oppress women, the poor, and those from non-traditional cultural
backgrounds" (p. 200). However, funher suppon for this principle was derived
through constant comparative analysis with our theoretical findings of intrusion
experienced by women who seek help, including having to measure up to criteria
to access services by repeatedly recounting stories of abuse, submit to ongoing
surveillance as a condition of receiving help, or settle for services that do not
match their needs (Wuest et al., 2003), and our WHES findings that services
accessed commonly meet women's needs poorly.
Other principles came primarily from scrutiny of the theory and constant
comparison to develop a more generalized principle. For example, another prac-
tice principle is: "Women will be supported to assess, judge, and take calculated
risks necessary for moving forward" (Ford-Cilboe et al. , 2011, p. 203). Risk-
taking is inherent in the act ofleaving an abusive partner in that abuse and harass-
ment intensify after leaving (Canadian Centre for Justice Statistics, 1993; Wuest &
Merritt- Gray, 1999). Indeed, 83% of women in the WHES reported ongoing
harassment an average of 21 months after leaving (Wuest et al .• 2007). Women
who left their partners took the risk of experiencing more violence because they
wanted a better future for themselves and their children. Thus leaving is an act of
positioning for the future, that is "promoting health through proactive. strategic
efforts to develop the skills, assets, and strengths needed to realize their family's
dreams in the long term" (Ford-Cilboc et al., 2005, p. 483). However, within
our data, we found countless examples of women taking diverse risks to position
for the future; for example, leaving a stable low- payingjob in order to go back
to school to gain needed credentials for a career that promised more financial
security and fulfillment, buying a house using non-conventional or under-the-
table financing in order to build equity for children, or involving children in
family decision- making about safety strategics, money, and relationships. In usual
practice, clinicians may encourage women to maintain stability through the status
quo and discourage taking calculated risks that might lead to further intrusion.
However, the SCLI theory suggests the imponance ofinterventionists reinforcing
the legitimacy of survivors continuing to take calculated ri.sks in order to build
capacity and helping women to contain the potential costs of doing so.
Our initial assumptions and principles offered direction for the subsequent
development of the iHEAL, a six-month community-based primary healthcare
intervention to be delivered in 12-14 one-to-one meetings, with the majority of
client contact with the nurse (Ford-Cilboe et al., 201 t) but were, in turn, refined
and expanded in response to our further work. We decided that the theoretical
processes of strengthening capacity (rebuilding security, providing, renewing self,
and regenerating family) would structure the content of the intervention, which
we named as components. However, as we began our translation work to develop
the components, the need for theory modification became apparent.
Exemplar 99
The person who applies the theory must be enabled to understind and ana-
lyzc ongoing situational realities, to produce and predict changes in them,
and to predict and control consequences.... As changes occur, his (sit)
theory must allow him [sic) to be flexible in revising his (sic) tactics ofappli-
cation and in revising the theory itself if necessary.
{p. 245)
Although the original theory had been developed with a sample of women
with dependent children who had been separated from abusive partners as long
as 20 years, 40% of the WHES sample did not have dependent children (Wuest
et al., 2008) and had been separated between three months and three years from
their abusive partners. Although women who were mothers were more likely
to experience some types of intrusions such as harassment and disabling chronic
pain, mothering generally did not account for differences in resources or health
patterns found in the WHES. We intend the iHEAL for all women in the early
years after leaving abusive partners, believing that early intervention has the
potential to prevent or ameliorate many health problems identified in the WHES
sample. Thus data from the WHES helped us to modify the grounded theory for
wider applicability.
The original theory has four health promotion subprocesscs: providing,
rebuilding security, renewing self, and regenerating family (Ford-Cilboe et al.,
2005). Providing addressed meeting basic needs including those usually identified
such as food, money, housing, and childcare, and also ones not usually named
such as medication, energy, leisure, and relief from symptoms. However, the
WHES findings related to women's health problems and health service use greatly
expanded our conceptual understanding ofintrusion related to physical and men-
tal health problems. We learned that women on average reported three current
diagnoses by a health professional and 12 current health problems or symptoms,
100 Judith Wuest et al.
with more than 60% reporting fatigue, difficulty sleeping, back pain, headaches,
and difficulty concentrating. Rates of high disability chronic pain (35%) (Wuest
et al., 2008) and prchypcrtcnsion (42%) (Scott-Storey et al., 2009) were twice as
high as those for Canadian women in general in a similar age group. As well, 73%
of women had symptoms consistent with clinical depression and 48"/4 reported
symptoms consistent with posttraumatic stress disorder (Wuest et al., 2010). Visits
in the past month to a physician doctor were more than five times higher than
Canadion women in general, and visits to emergency departments were 20 times
higher (V:u-coc et al., 2011). Despite such high levels of service use, women in
the WHES appeared to have little relief from their health symptoms. These data
enhanced our theoretical understanding of symptom management in the context
ofinrrusion from health problems and increased its primacy in the theory. It also
led to our explicitly identifying the principle, "Women's physical, mental, emo-
tional, and spirirual health will be prioritized" (Ford-Gilboc et al., 2011, p. 203),
building on "grab," attending to "fit."
Consequently, we divided the process of providing into two components:
managing symptoms and managing basics. Managing symptoms focuses on
supporting women to build confidence in preventing and monaging intrusive
symptoms through self-management and support from health professionals (Ford-
Gilboc et al., 2011). Managing basics focuses on "assisting women to build the
economic, moterial, ond personal energy resources needed to estoblish and s=
tain herself separate from the abuser over time" (p. 207). Using similar processes
of comparative analysis with WHES data, we also divided rebuilding security
into two components: safeguarding and cautious connecting (Ford-Gilboc et al.,
2011). We retained the two processes, renewing self and regenerating family, as
individual components. Thus the theoretical model used to guide the interven-
tion included six components or ways ofstrengthening copacity to limit intrusion
(sec Figure 5.1).
INTRUSION
Stttngthenlng
C.padty
and transport3tion was easily grasped, aspects such as recreation and energy were
more unusual. The conceptual understanding that women face the challenge of
managing basics while feeling undeserving and often with their energy levels "on
empty" is new.
Funher, the theoretical construction, not the conceptual indicators from the
women's stories, h:i.s the broadest applicability clinic:tlly. For example, all women
struggled with managing basics related to intrusion from negative changes to daily
life after leaving, such as those related to financial losses. However, a concep-
tual indicator of how a woman managed her current difficulty in paying hockey
registration fees for her teenage son may have little meaning for many women,
including those who have no sons of hockey age, or those whose economic
circumstances have always precluded children taking part in such activities. How-
ever, the broader concepts of determining what is basic currently and the process
of managing without are recognizable for all. This is not to say that specific
examples of women's experiences (conceptual indicators) arc inappropriate for
illustrating ways of managing particular situations. However, the experience used
must be matched to the needs and context of the woman, requiring the interven-
tionist to have a range ofdiverse examples from which to draw. T hose who devel-
oped the theory will have in their minds a range of indicators of the concepts
from the original data. Altcmatively, interventionists attempting to practice from
this new theoretical lens will take time to amass a collection of diverse indicators
102 Judith Wuest et al.
that capture the variation in inrrusion and the six components (health promotion
processes). Hall and May (2001) asserted that because substantive theory is more
specific and complex than practice theory, "more mental agility, and a ccruin
amount of experience and knowledge of the substantive area" may be required
for its application (p. 214).
As well, grounded theories often include multiple subproccsscs and strate-
gics that may be too layered or complex to be readily useful for an interven-
tionist, especially one who has a novice understanding of the theory. Thus, a
rccxamination of each of the theoretical processes was necessary to asccruin
which elements were core to the process and gem1ane to directing practice to
improve health outcomes. We drew on our presentations and publications in our
deliberations, particularly the papers focusing on intrusion (Wuest et al., 2003)
and the theory overview (Ford-Cilboe et al., 2005). The process of regenerat-
ing family had been published as a separate paper detailing the varied strategics
used by families (Wuest, Merritt-Cray, & Ford-Cilboe, 2004). Interestingly, we
had the most difficulty in developing the core elements of the regenerating fam-
ily component, partially because it required modification to apply to women
without children but also because once the detail of variation in process or
concept has been explicated, it is difficult to set it aside. This latter issue had
similarly challenged Wuest and Merritt-Cray in their work developing measures
of carcgiving concepts from a grounded theory of women's caring, where they
learned, for example, that the concept of dependency in the care recipient as
reason to take on caregiving had broad application, but the conceptual indicators
of dependency such as cognitive difficulties or inability to speak English did not
(Wuest et al., 2006). The caveat, then, was to use the more abstract concepts, not
the conceptual indicators, so that the interventionist would be free to identify a
wide range of indicators for each concept, based on personal experience as well
as our original work. Over time, as the interventionist delivers the iHEAL, the
repertoire of exemplars grows and provides further data for the ongoing refine-
ment of the SCLI theory. In regenerating family, we ultimately focused on three
core elements that we believed could be most helpful to women: (1) the story
line, or how women construct how they have come to be in their current situa-
tions; (2) using routines, new roles, and rules in working with others to increase
predictability in daily life; and (3) purposefully naming and using new standards
for relationships with others.
For each component, the next step was to determine how these core elements
could be best translated as a clear guide to practice while staying true to the origi-
nal conceptualization. We developed a standard template for developing practice
modules for each component that included (t) defining the component; (2) nam-
ing expected outcomes; (3) identifying the theoretical and empirical grounding
by linking it to the theory of strengthening capacity to limit intrusion but also to
existing related research; (4) developing standard required and optional tools to
facilitate exploring intrusion, or sharing options; (5) writing an illustrative script
Exemplar t 03
Final Thoughts
The process of translating the SCLI theory to the iHEAL intervention and
conducting two feasibility studies focusing on implcmcnt:ttion is complex and
demanding. Although our feasibility studies arc ongoing, preliminary qU.11it:ttivc
and quantitative finding,; are promising. In particular, the grab of the SCLI theory,
particularly the concept of intrusion, for both the interventionists and the women
taking part is convincing evidence that grounded theories arc an important start-
ing point for clinical interventions that arc useful. The complexity of ensuring
conceptual correspondence among the original theory, the iHEAL as written,
and the iHEAL as implemented requires detailed knowlodgc of theory and of the
practice field. We have come to undcrst:tnd that intervention development, like
grounded theory itself, is an ongoing process open to constant modification. The
process of developing and implementing an intervention based on a grounded
theory docs not result in a fixed intervention. Rather, continuing constant com-
parison, refinement of fit, and emergent fit lead to modification not only of the
intervention but also the theory itself, which in tum has implications for the
intervention. Feedback from interventionists and from women combined with
outcomes and chart review all contribute to identify aspects of the intervention
and theory that need to be rethought or further refined and confinn the usefulness
of others. As we move forward, we arc challenged to understand how and why
this theory-based intervention works or docs not work for women with particular
health, abuse, or demographic charnctcristics in order to sharpen its therapeutic
focus for diverse groups of women. Thus our worlc, it appears, has barely begun!
Acknowledgments
The research that supported the work described in this chapter was funded by
the Canadian Institutes of Health Research (CIHR) New Emerging Team gr.,nt
106054 (PI: M. Ford-Cilboe) and Partnership for Health System Improvement
Cr:mt #101529, co-funded by the New Brunswick Health Research Foundation
(PI: J. Wuest). We also thank the many women who have supported our program
of research focusing on women's health after leaving an abusive partner by taking
part in our research studies.
Notes
I. Fora full discwsion of wounded theory as a research mechod, sec Wuest (2012).
2. For a full description of the Intervention for Health Enhancement Alier Leaving
(iHEAL), sec Ford-Cilboc et al. (2011).
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Exemplar 107
Dimensional Analysis
6
DIMENSIONAL ANALYSIS
Barbara J. Bowers and Leonard Schatzman
At the initial writing of this chapter (2006). dimensional analysis {DA) was
continuing to be passed on by a few fonner students ofSchatzman to new gener-
ations of researchers, primarily through an oral tradition. At that rime. published
research reports using dimensional analysis were mostly authored by Schatzman's
former students, communicated largely from teacher to student and colleague to
colleague. Since then. dimensional analysis has expanded both to new generations
of researchers mentored by Schatzman's fonner students and beyond this direct
lineage to researchers learning the method through written reports and published
materials describing the methodology.
112 Barbara J. Bowers and Leonard SChatzman
Strauss-Schatzman Collaboration
As with all intellectual traditions, personal biography and social circumstances
played an important role in the development of dimensional analysis. Specifically,
Schatzman's long association with Anselm Strauss is clearly reflected in the devel-
opment of dimensional analysis. Schatzman began his association with Strauss
when he became Strauss's first graduate student at Indiana University in 1946.
from Anselm Strauss, Schatzman learned about research and developed both a
passion for Chicago School Sociology and a strong sociological worldview. As he
watched Strauss collect data and write monographs, he began to wonder what
actually happened between the selection of a research question and the final mon-
ograph. What was involved in the analysis? How did the researcher actually "do"
analysis? How did researchers actually learn to conduct research? How did per-
spectives and conceptual commitments held by researchers influence their analy-
sis? How did a sociological perspective, or the particular sociological worldview
of Chicago School Sociology, inform the analysis? Indeed, how docs someone
come to do analysis in a way that is similar to colleagues in the same discipline yet
different from those in other disciplines? What difference did it make whether the
researcher was a psychologist, sociologist, educator, or nurse? At this point in his
career, analysis was a profoundly mysterious process.
As Schatzman recalled, during his early graduate years he asked Strauss for a
description or definition ofanalysis, an explanation of what analysis was, and how
analysis was done. Strauss responded to Schatzman as many mentors conducting
Dlmen{lonalAnalysls 113
research in the social sciences did then and still do today. He said, "Watch me.
Worlc with me. Read monographs extensively and you will sec." Like most stu-
dents, Schatzman followed that advice and eventually did "sec" and was able to
conduct sophisticated analysis on his own. By the end of his graduate program,
he saw and understood ,u a sodologut, with a sociological eye (Hughes, 1984).
Although he was largely satisfied with this new ability, he did not then realize that
Chicago School Sociology was the perspective that guided his understanding and
framed his analyses (i.e., that he was "theory driven" although not explicitly so,
not yet identifying the theoretical fi:uncworlc his work was embedded in). And
despite being able to conduct research, to do analysis (through the lens of Chi-
cago School sociology), he was still unable to explicate the steps he was using as
he engaged in analysis. The process of analysis continued to be mysterious despite
his ongoing engagement in it. This continuing mystery remained a significant
force in the development of dimensional analysis, driving SchatW1an to explore
and eventually describe how grounded theory analysis is actually done, while at
the same time arguing for a shift to a more constructivist approach and a more
robust integration of perspective and context in the data collection and analysis
process. Schatzman spoke about this as a shift from focus on the basic social pro-
cess to one that asks "what all is going on."
From this early time, Schatzman continued his interest in the nature ofanalysis
done for research purposes but also in general everyday use. Following comple-
tion of his doctoral worlc in sociology, Schatzman spent three years working with
Anselm Strauss and Rue Bucher, another former student of Strauss, on a study
of psychiatry, psychiarric professions, treatment philosophies, and psychiarric
institutions (Strauss, Schatzman, Bucher, Ehrlich, & Sabshin, 1964). In retro-
spect, Schatzman was intrigued that the psychiatric study, including the analysis,
had gone so smoothly, without any explicit plan for analysis and without in fact
understanding what analysis actually was. What the researchers shared, implicitly
of course, was a sociological perspective of the world (specifically one aligned
with Chicago School Sociology) and an accessible (received) set of sociological
concepts to use in their analysis. So although their analysis continued quite nicely,
quite intuitively, without ever having to figure out what analysis was, Schatzman
continued to puzzle over the nature of analysis.
In 1960, Strauss was invited by Helen Nahm, dean of nursing at the University
ofCalifornia, San Francisco (UCSF), to join the faculty for the purpose of devel-
oping research skills among the &culty, to support f.iculty to conduct research and
publish. Strauss negotiated an agreement that allowed him to bring a small cadre
of colleagues with him. This eventually led to the development of a doctora.l
education progran1 in sociology embedded within a doctoral program in nurs-
ing at UCSF. Not surprisingly, many ofStrauss's (and Schatzman's) students were
initially and continued to be nurse researchers and academics. This has created a
generation ofnurse researchers who spent their formative years at UCSF, working
closely with sociologists and conducting grounded theory studies.
114 Barbara J. Bowers and Leonard SChatzman
Schat2man recalls the "bright and cager nursing students" coming to UCSF
to learn to do research who would invariably ask the question that Schatzman
had asked when he began hls work at Indiana, and about which he continued
to wonder: how docs one actually "do" analysis? The students were asking him
questions such as "What exactly happens in analysis?" "What is analysis and how
is it done?" "How can I learn to do analysis?" and "How do I know when I ant
doing analysis? Or doing it correctly?" Schatzman found himself giving the same
response that he had been given by his mentor Strauss, which that so many stu-
dents learning qualitative analysis still hear today: "Work with me for a while and
you will see." He found this answer unsatisfying, but it had worked for him and
he reasoned that it would likely work for his stude.n ts as well. But the mystery of
analysis remained and continued to occupy him.
Although Strauss and Schatzman continued to work together, their research
panncrship lasted primarily into the mid-1960s, when Strauss began to work
much more closely with Barney Glaser. After that, the collaboration between
Strauss and Schatzman was primarily in relation to students for whom they served
jointly on dissertation committees, although they also continued to read and dis--
cuss each other's work and remained friends.
Strauss's work with Glaser on ·11,, Discovery of Grounded 11ttory in 1967 (Gla-
ser & Strauss, 1967) and his 1987 publication Qualitative Analysis for Soci41 Samtists
reflected Strauss's going devotion to developing the grounded theory method,
leading them in somewhat different directions, intellectually. During this time,
Schatzman was becoming increasingly interested in understanding analysis in
general, in developing a general theory of analysis, and by extension, to under-
stand how research analysis was done and whether/how it differed from analysis
in general. At the same time, around the late 1970s and early 1980s, Strauss
was being pressured from many comers to explain what he did, in particular to
explain how he did analysis. While many students and experienced researchers
found his work theoretically rich and compelling, clearly reflecting the social
world or phenomenon that was the object of study, they were unclear about how
to actually conduct grounded theory analysis, or for that matter, any qualita-
tive analysis. His initial response to these queries was in the form of Qualitative
Analysisfor Solial Samtists (1987). Widespread feedback that this 1987 treatise had
not sufficiently addressed the mystery of analysis led to the 1990 book with Juliet
Corbin. Ironically, this latter text has been and continues to be criticized for its
overemphasis on operations, techniques, or procedures and its overdetcnninacy,
particularly in reaction to discussions of axial coding. Schatzman, on the other
hand, was increasingly focused on understanding analysis in general, in develop-
ing a "general theory of analysis."
Strauss and Schatzman had many conversations about the direction that
grounded theory was taking. Schatzman was mostly interested in the possibil-
ity that grounded theory might lead to an understanding of analysis in general
and could also provide a theory of analysis that could be used to understand the
DlmenslonalAnalysls 115
distinctions among types of qualitative research. He and Str.luss had many con-
versations about grounded theory during this time. Stnuss acknowledged Schatz-
man's influence on the development of his thinking about analysis, in particular
about dimensionalizing, that Strauss describes in Qualitalivt Analysis for Sc<ial Sci-
mtisls, as an important aspect of open coding, and about the early ve1$ions of the
conditional matrix. The relevant point here is that Schatzman's ideas about analy-
sis were largely generated out of these discussions with Strauss in the late 1%0s
to mid-1970s. After that there was little interaction between them about analysis.
required in analysis and failed to acknowledge the wider range of analytic pro-
cesses that, in addition to comparison, were involved in analysis. So while appre-
ciating the power of constant comparison, Schatzman began searching for an
understanding of analysis that was broader than grounded theory acknowledged
and could accommodate both the wider range of analytic processes and greater
complexity of analytic operations required to conduct analysis of any sort.
Scha12man first began to realize why comparative analysis as a focus for oper-
ations was not adequate to describe, and in particular to teach, analysis as he
worked with students who were trying to do qualititive analysis using grounded
theory. As he listened to students describe what they were doing, he was hearing
clear and repeated descriptions of many other analytic processes that were integral
to their analysis.
In 1973, Schatzman wrote his field research text, which included a chapter
devoted to analysis. The text was intended to be a collaboration with Strnuss.
However, as Schatzman completed the first draft, it became clear to both Strnuss
and Schatzman that this work reflected a clear departure from grounded theory.
Continuing to puzzle over the nature of analysis, Schatzman hoped that explor-
ing analysis in the field research text might assist him to develop a position or
perspective on analysis that would be suitable to any qualitative research prob-
lem. Initially believing he had failed in this effort, Strnuss urged him to publish
the book (Schatzman & Strnuss, 1973). Still without a theory of analysis, he
continued until 1975 to advise individual doctoral students who were using the
grounded theory method. Returning later to this text, Schatzman saw clearly the
beginnings of dimensional analysis.
In 1975, the dean of the School of Nursing asked Schatzman to teach a course
on qualititive research for a dozen or so students in the master's program who
needed research credits. He was told that the students were clinically focused and
not really interested in research and that on graduation, they would be seeking
clinical positions. Faced with the task of teaching qualitative research, including
describing analysis to students who did not have a clear understanding of analysis
in general and were not particularly interested in research, he asked them to dis-
cuss what considerations they would use to decide from among several job offers,
which one they would select, and how they would make the selection.
The students indicated a number of considerations in lay terms bearing prin-
cipally on a professional perspective. Schatzman interpreted these as expressing
clinical spccialty, philosophical compatibility, and role autonomy.
As Schatzman encouraged students to identify the criteria they would use to
consider and ultimately select their first nursing p06ition, he noticed how they
were selecting some dimensions while ignoring others. He observed the nurs-
ing students as they conjured dimensions, seeing some as highly valued whereas
others were seen as of little relevance. For exaniple, they identified model of care
as very important; type of care or the particular unit as much less important.
The students described patient population as somewhat important, but size and
Dimensional Analysis 117
3ppc3rancc of the building as not import3nt 31 311. Schawnan then asked for
3dditional considerations 3nd when none was forthcoming, he volunteered such
considerations as salary, workload, and work shift. The students responded with
exclamations of 41 Naturally." 410bviously." or "Sure."
As Sch3tzman considered how the students were conjuring dimensions, he
offered 3 few th3t might have been relevant to other similar analytic process such
3S selecting 3n apartment or selecting a part-time position before gradu3tion.
These dimensions were summarily dismissed by students as irrelevant. For exam-
ple, working with a friend might have been one of the most import3nt considera-
tions for a part-time position during graduate school. Geographic location might
be one of the mon import3nt dimensions of selecting an 3partment, especially
for students with limited time and transport3tion alternatives, but might be only
somewhat relevant for tatting 3 first nursing position.
Students were obviously attributing greater value to some dimensions than to
others. So although they were clearly engaged in comparative 3nalysis of nursing
positions, comparison alone could not account for the positions they might con-
sider or accept. Their comparisons proceeded on the basis of prior assumptions
3nd understandings 3bout the n3turc and variable importance of these considera-
tions. The possibility of comparison and the n3ture of the comparison relied on
their ability to c3ll out and evaluate dimensions. Dimensions not known or not
identified were obviously not included in their comparative analysis. Sch3tzman
concluded th3t 3lthough the ability to c3ll out or design3tc and 3ttributc value to
dimensions is implicit in comparative 3nalysis, these other analytic processes were
also necessary for comparative 3nalysis but had not 3ctually been identified as part
of or necessary for comp3rativc 3nalysis in descriptions of grounded theory or
other qualitative research. The failure to explicitly recognize these other cogni-
tive processes made teaching or learning qualitative research, including grounded
thoory, much more difficult th3n it needed to be. In 3ddition, the &ilure to
acknowledge these other analytic processes was at least a partial explanation for
the mysterious nature of analysis.
It was then that Schatzman "discovered" dimensional analysis. He concluded
that he had tapped an important aspect of n3tural analysis 3nd that considera-
tions arc, in fact, dimensions of experience-in this case nurses' experiences--
that constitute the wherewithal to construct, analyzc, and define situations (sec
Schatzm3n, 1991).
Enjoying 3 rcput3tion 3S 3 master tc3chcr and storyteller, and someone alw:iys
3cccssiblc to students, many students visited Schatzman to gain insight into what
Strauss (3nd other faculty) was telling them to do and how to proceed with
their analysis. As Schatzman helped students learn to conduct a grounded the-
ory analysis, it became increasingly clear that many other analytic processes were
involved in analysis. As Schatzman interacted with these students, many of whom
he advised jointly with Strauss, he became increasingly diss3tisfied with the
"procedures" or operations of grounded theory and the limitations of constant
118 Barbara J. Bowers and Leonard Schatzman
to the question from that new perspective. For at l=t some, this led to a new
conclusion about the job they would select. Schatzman recognized that initially
they had answered his question from the perspective of a professional in an aca-
demic setting (and considering a patticular audience), and their responses were
crafted from that perspective. However, when they adopted another perspective,
one that was just as real, the response or conclusion was quite different. What was
important both for understanding analysis and the development of research oper-
ations or methods was the realization that "humans arc doomed to be selective,"
to take a perspective on problems, to sec from a standpoint. In fact, inforn1ants in
a research project can only tell their story from a perspective, granted at different
times or when considering different conditions, possibly from different perspec-
tives, but never without a perspective. The relevance for research analysis is that
researchers can only conduct an analysis from a perspective and that perspective is
always operating. Analysis cannot be done without a perspective.
Perspective, and how (or even whether) it operates in analysis, has still rcccived
little attention in discussions of qualitative research, including grounded theory
studies, although somejournals/ intellectual traditions continue to include author
biographies to provide some context for published work, believing this provides
at least some insight into perspective. And certainly Clarke and Chamuz's work
on situational analysis recognizes and incorporates analytic strategics bearing on
perspective. However, in much of the current qualitative research, awareness of
the power of perspective docs not extend to questions about how disciplines and
individual perspectives (unproblematically) operate to select and limit the dimen-
sions included in any analysis, to determine which dimensions were deemed to be
of some value or "of interest" to the researcher. This is often seen in descriptions
of analysis that suggest "key" concepts or codes "emerge" from the data, with
rarely ever any discussion on what nukes something "key."
Schatzman saw the influence of perspective most clearly in the differences
between analyses of nursing students and students in sociology. Students in soci-
ology came to analysis with sociological concepts; nursing students can1e with
concerns about clinical questions. Their lenses (perspectives) were different. The
dimensions conjured by nursing students differed from those of their sociological-
minded colleagues. This difference was often understood by sociology faculty as
being less sophisticated analysis rather than as analysis generated from a different
perspective. Failing to tease out how perspective was directing the gaze of student
researchers made it difficult for students to understand how to improve their
analysis or even why it might be seen as lacking.
The recognition that perspective is always operating also raised questions
about the notion of emergence in qualitative research. Recognizing that what
"emerges" from data is dependent on both the perspective of the informant and
the perspective of the researcher, the notion of emergence as unproblematic dis-
covery in much qualitative research, continuing today, is an insufficient, even
misleading explanation of analysis as it f.iils to account for the range of analytic
122 Barbara J. Bowers and Leonard Schatzman
Recognition/Recall
Recognition/recall involves the use of prior/received theory, often unwittingly.
to conceptualize data while mistakenly attributing that conceptualization to anal-
ysis of the object of interest. The designation of dimensions in data is guided
or determined by prior assumptions of the analyst. Recognition/recall extends
analytic "discovery" beyond a general understanding of dimensional relevance.
It also guides the selection and organization of dimensions and subdimensions.
Thus emergence can be better understood as an interaction between what the
analyst brings to the analysis and the data available to work with. Anthropologists
will find culture in their data; psychologists will find internal cognitive and emo-
tional categories; more ideologically informed analysts will find inequality and
oppression. Researchers learn theories, conceptual frameworks, and core discipli-
nary concepts and acquire the vocabularies that these concepts arc embedded in.
These concepts suggest to students and other members of the discipline what they
should be observing in the field, distinguishing between significant dimensions
and concepts and those that arc unimportant, directing their cndcavors and their
discoveries. Once novices take on the perspective of the discipline (as Schatzman
described in his own experience of becoming a sociologist), they arc able to bring
this perspective to their analysis, no longer needing a definition of analysis. They
have the concepts they need to find what is relevant in their data. This is often
mistaken for emergence, seen as not beholden to any theoretical perspective, as
pure discovery. In the instance described here, discovery is more an organizational
or labeling problem than a conceptual one.
In Schattman's view, scientific research and analysis arc taught in academic
institutions by experts in the various disciplines, both quantitative and qualitative,
using analytic tools that arc grounded in a perspective, using their professions'
vocabularies. In other words, the processes for analyzing substance arc hidden in
the vocabulary and knowledge of each science, discipline, or perspective.
Analysis, Schatzman suggested, is different. Analysis occurs when a problem-
atic situation is encountered, when recognition and recall arc not sufficient to
understand what is going on. Analysis, at least theory-generating work, allows
for competing explanations or dcfinition.s and must always be carried out and
identified as from a perspective or from multiple perspectives. An important ques-
tion for researchers wanting to learn the experiences of research informants is
whether the perspective operating to select and organize dimensions is that ofthe
Dimensional Analy$1s 123
infom1ants or that of the researcher (or the researcher's discipline). In daily life,
recognition/recall is an appropriate and efficient way to understand the world
and the things around us. In research, recognition/recall can block analysis, stop-
ping the conjuring of dimensions or the seeking of new dimensions and proper-
ties. This view resonates with Schattman's caution about beginning comparative
analysis too early. Recognition/recall essentially precludes transparency in the
conjuring, valuing, and selecting of dimensions to include in the analysis as well
as the determination of importance.
Leaming to Do Analysis
One of the most intriguing aspects of Schattman's work is his proposal that
the operations involved in research analysis and the analysis we all engage in
every day to solve mundane problems, to figure things out, and to explain and
evaluate the things in our daily lives arc essentially the same. Schatzman believed
that the failure to understand this, to perpetuate a belief that research analysis
is fundamentally different than natural analysis, leads students to believe, inac-
curately, that they arc analytic novices. This belief is a major source of difficulty
for students learning to become researchers, particularly when engaged in quali-
tative research. Descriptions of analysis in qualitative research texts, including
grounded theory, fail to rcbtc the analytic strategics used by researchers to those
used naturally.
According to Schatzman, research analysis was and is discussed by most teach-
ers of qualitative research as requiring an order of thinking, a quality of thinking
that is quite different from the thinking we engage in during more mundane
activities. Although there arc few descriptions of how to do analysis, there seems
to be a general belief that analysis is something that novices need to be taught.
T hat is, students do not come to rese3rch progrants with a sophisticated knowl-
edge of how to do analysis.
In reviewing texts on qualitative research, Schattman observed that many
of these texts, especially those written within a discipline, offered the novice
researcher concepts that were core to that discipline, as sufficient components
or structures for analysis; that is, providing theory or perspective relevant to the
discipline was offered as the tool to conduct analysis. This meant that the con-
cepts of the discipline would be brought to the data, not derived from data, but
presented as analysis.
This observation becan1e important for Schatzman's ideas about analysis, as
it suggested that the researcher's prior perspective leads to "recognition" of the
dimensions relevant to that perspective, and that the process is experienced as
"discovery." That is, researchers use what Schatzman calls recognition/recall
rather than any formal analysis grounded in the data, to derive theory from data
or to "discover" what is in the data. So, when looking at how theorizing is
actually done, he realized that sociologists generally theorized by bringing the
124 Barbara J. Bowers and Leonard Schatzman
Natural Analysis
Schatzman's long-standing question about the nature of analysis led to his close
observation of how we all analyze every day, solving mundtne problems and fig-
uring things out. Schatzman observed that all analysis, not just research analysis,
requires a property of thinking that he refers to as "dimensionality." He sug-
gests that humans dimcnsionalize experience and construct and define situations
dimensionally, which is necessary to understand complexity. Dimensionalizing
allows us to sec things in their complexity, to discrinunatc among them, and to
compare one thing to another. Any description of something involves an identi-
fication of its dimensions and propcnies.
Schatzman sees analysis as basic to all human understanding and interaction.
Analysis is "natural," learned early in life, and practiccd "constantly in experience."
Dimensional Analysis 125
t. lay capacity for analysis is different from and inferior to scientific analysis.
Rather, Schatzman sees research analysis as itself a natural development, a
subtype of ordinary human reasoning, suggesting that scientific research is a
modified fomi of lay analysis, not different in kind.
126 Barbara). Bowers and Leonard Schatzman
Making visible the link between analysis involved in research and that involved
in common interpretative acts, Schatzman believed, could have the effect of
demystifying research analysis, making analysis of any kind more transparent and
more amenable to instruction than "watch me and you will pick it up."This view
essentially render.. analysis not only transparent but also recognizable as a com-
mon human skill, and therefore comfortably familiar to students "learning to do
analysis."
Dimensional analysis, then, is a fundamental component of natural, everyday
analysis as well as research analysis. It is concerned with how someone comes
to "define the situ3rion" (be it researcher or infornunt), with making explicit
the analytic processes involved in the interpreting, discovering, or construct-
ing processes. It keeps the question of per..pective in the forefront and seeks to
make transparent the things that arc often, in qualitative research, not considered
explicitly or at all by the analysts engaged in analysis or by the audiences.
Dimensional analysis shares with grounded theory a commitment to gen-
er:iring theory directly from data. It recognizes and deliberately integrates the
perspectives of the researcher as well as those of the inforn1ants or subjects of
research. Dimensional analysis seeks to make tr:insparent the analytic processes
used by researchers as they conduct their analysis. The methodology directs the
researcher to remain open to what inforn1ants have to say, seeking to identify both
the per..pcctivc through which an account is offered and a rich bank of dimen-
sions prior to beginning analysis (comparison), preventing early conceptual clo-
sure. As a research method, dimensional analysis interferes with the tendency for
qualitative researcher.. to bbcl concepts early in analysis, or engage in recognition
recall, thereby blocking the development of rich and grounded thoory. Although
dimensional analysis shares much with the other grounded theory methods, and
is gener:illy considered a variant of grounded theory, it differs in its assumptions
about the centrality and timing of comparative analysis and differs from some
of the grounded theory methods in not supporting the search for a single, basic
social process, rather seeking to learn "what all is involved," thus recognizing the
complexity of social life. Finally, dimensional analysis explicitly recognizes and
embraces the sophisticated analytic skills that are used by all of us in our daily
lives, adapting these skills to the research enterprise.
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7
EXEMPLAR
Developing the Green House Nursing Care
Team: Variations on Development and
Imp lementation
Purpose of Study
A core component of the Green House nursing home model is an altered supervi-
sory relationship between the nurse and direct care workers. Some have exp=ed
concern that the Green House nursing model might weaken professional nursing
oversight, threatening the quality of clinical care. This qualitative research study
explores the role of the nurse as implemented in the Green House model, focus-
ing on how variations in the nursing team influence clinical care practices.
Results
Implementation of the nursing role within the Green House model varied both
within and across sites. Four nursing model types were identified: Traditional,
Visitor, Parallel and Integrated. Care processes, CNA/Shahbazskill development,
and worker stress varied with each nursing model.
Implications
Government policies have been enacted to support culture change. However,
there is currently little guidance for regulators, providers, or consumers regarding
Exemplar 131
Background
Culture Change
By 1997, a movement to transforn1 nursing homes to more home-like environ-
ments for residents and to improve quality of work life for direct care stalf was
taking shape (Koren, 2010) Since that time, several "culture change" initiatives
have emerged, all sharing a vision of improved quality of life for residents along
with greater autonomy and work life quality for stalf. There arc generally agreed
on basic principles guiding the nursing home culture change movement (Koren,
2010), including "de-medicalizing" the look, feel, and care delivery in nursing
homes through environmental redesign, staff empowerment, relationship build-
ing, and resident-directed care (White-Chu, Graves, Godfrey, Bonner, & Sloane,
2009).
Staff Empowerment
Culture change innovators often implement modified CNA roles such as empow-
ered workers, universal worker roles, o r "self-managed work teams" designed to
promote both resident quality of life and improved quality of work life. CNA
cmpowcrn1cnt initiatives and self-managed work teams have been linked to mod-
est positive outcomes for CNAs and residents (Bowers & Nolet, 2011; Yeatts &
Crcady, 2007).
Direct care worker empowerment initiatives have sometimes created challenges
for nurses. For example, nurses often struggled to adjust medication administra-
tion and treatments as CNAs allowed residents to wake at different times. They
began to vocalize concerns about resident care quality and being left out of culture
change efforts (Bcllot, 2012; Scalzi, Evans, Barstow, & Hostvedt, 2006). Indeed,
there is often little guidance to homes about how to successfully integrate nurses
132 Barbara J. Bowers and Kimberly Nolet
Possibly the most comprehensive nursing home culture change is the Green
House model, an evolution of the Eden Alternative (Rabig, Thomas, Kane, Cut-
ler, & McAlilly, 2006). The model provides a home-like environment, including
the physical environment that resembles a family home (usually 8-12 people),
with significantly transformed care staff roles (Table 7. I) (The Green House Pro-
ject, 2013). Most Green House homes arc in clusters of two or three, sited on a
campus with a larger, traditional nursing home. Direct care staff, referred to as
"Shahbazim" (singulor: "Shahbaz"}, work in sclf-nunaged teams and are respon-
sible for direct resident care, cleaning, laundry, meal preparation, staff scheduling,
and activities, simulating how families might organize work (Rabig et al., 2006;
Sharkey, Hudak, Horn, James & Howes, 2011). There arc two Shahbazim for
each house on the first and second shifts, and one on third shift. Green House
nurses generally cover two or three homes during first and second shifts, often
covering additional homes on third shift. The description of the nurse's role in
Green House homes (Table 7.1) is sirnil.arto that of more traditional homes, add-
ing emphasis on coaching and pcrson-centered care while omitting management
ofnon-dircct care activities (e.g., scheduling and conflict management).
A significant Green House innovation is the Guide role. The Guide, rather
than the nurse, supervises all non-clinical Shahbazim work and provides general
oversight of the homes. Clinical care oversight remains the responsibility of the
nurse. How these supervisory responsibilities are shared between Guide and nurse
is less well defined as the distinction between clinical and non-clinical may not be
interpreted consistently. One Guide generally oversees all Green House homes at
a site. Where there are only one or two Green House homes, Guides often have
an additional role (e.g., administrator, social worker). Extensive training is pro-
vided for new Green House homes including general principles, architecture, and
roles of the Guide and Shahbazim (Table 7.2). The details of how the other areas
should be implemented (including the nurses' role) have had less formal guidance.
a Commonl). the "'Lcpq homc''U the more tnclitional nun.ing home on the same site a$ the Green Howe homa. The Lepcy -and Green Howe homes share a nursing
home license, The Lcpcy provides shaa:d urviccs to the Green Howe homes, wch » dietary and then.pi a. Green Howe homes commonly ..ordet'' wpplics and (ood
from the Lcpcy home
134 Barbara J. Bowers and KJmberly Nolet
TABLE 7.2 Education and Support Provided to Adopters by the National Green Howe
Organization
Pluu<
higher family satisfaction, less late loss of activities of daily living (ADL), and
higher levels ofincontinence in Green Home homes than in comparison nurs-
ing homes (Kane, Lum, Cutler, Dcgcnholtz, & Yu, 2007; Lum, Kane, Cutler &
Yu, 2008). A study of work processes found that Shahbazim spent more time on
direct resident care and engaging with residents, despite the expanded respon-
sibilities of their universal role (Sharkey et al., 2011). Zimmcm1an and Cohen
(2010) examined evidence regarding Green House elements, finding support
for many elements, but suggesting that more evidence is needed regarding ele-
ments such as building design and use of outdoor spaces. The Green House
elements of a new physical plant and empowered workers arc strategics consist-
ent with the characteristics of high pcrfomuncc work systems, although ques-
tions rcnuin about their applicability to long-term care culture change (Bishop,
2014).
Methodology
In this study, dimensional analysis, a "second-generation" grounded theory, was
used (Bowers & Schatzman, 2009). Dimensional analysis follows the grounded
theory framework, is embedded in the social-psychological tradition of sym-
bolic interaction (Blumer, 1969), and is suited to the analysis of complex social
processes in which actors may hold varying perspectives. The strength of this
methodology is in defining a phenomenon from the perspective of the respond-
ent, promoting an understanding of the phenomenon as it is experienced and
understood by the respondent(s) and eliciting the social processes involved in
creating and sustaining the phenomenon under study.
Recruiting
Following institutional review board approval, the national Green House office
provided the research team with a list of all 14 skilled nursing care Green House
sites operating for at least six months. The research team sent an email, followed
by a phone call, to invite the Green House Guides (supervisors of the homes) at
each of the 14 sites 10 participate in the study. Eleven of the 14 Guides agreed to
participate.
pro= used currently and over time, to implement the model. This participant-
guided exploration was followed by researcher-generated questions related to
specific issues (e.g., reporting relationships between the Shahbazim and nurses)
identified prior to the interview. The researchers, experienced interviewers,
and qualitative researchers conducted the telephone interviews. Interviews were
recorded and transcribed.
of information for theoretic.ii sampling options. Site visits took place over six
months, each lasting two to three days.
Saturation
In grounded theory, saturation is achieved when there arc no additional concep-
tual discoveries within the core categories or in the link between core c.itcgories
and salient conditions. In this study, saturation of core categories was achieved
when no new care team implementation strategics and no new conditions influ-
encing implementation were identified in ongoing interviews.
Rigor
Analysis sessions were conducted in a team setting with researchers who had
varying levels of familiarity with the Crccn House model and with long-temt
care. Particularly important during early analysis, the addition of outsiders facili-
tates the elimination of interpretations that c.innot be supported by data. Second,
as analysis evolved, analytic matrices of concepts and conditions were shown to
subsequent participants. These 13tcr participants were asked to comment on the
emerging matrix, noting where it might confirm or diverge from their experi-
ence. Divergent examples were followed up by rccxamining the data, rccontact-
ing prior participants, and/or altering the developing matrix.
Setting
Data were collected at eight Crccn House sites, most with multiple Crccn
House homes on site, totaling 20 Crccn House individual homes. All were
skilled facilities. Each home had 10-12 ciders. Administrative staff, including
the Cuidc, had offices in other buildings on the same site. Site descriptions arc
listed in Table 7.3.
138 Barbara J. Bowers and Kimberly Nolet
TABLE 7.3 Phase II: Number of Homes on Each Site, Interviews and Observations
Site A g South 4 10 1 1 20
Site B ~ South 3 9 1 1 40
SiteC ,2:4 East s s 1 18
SitcD g Midw<>t t 4 12 1 2S
Site E g Midw<>t 2 10 t 3S
Site F ,2:4 Wc,1. 6 6 t 20
SitcC _2:4 South 8 IS t 1 28
Site H g Midw~ s 2 20
Toal 22 8 37 68 8• 3 200
a The nwnber of homes on .., .h site is notpr- In this uble to prottct the ldtntity of the homes.
b 'J'hrtt additional guides were interviewtd in Phase I. This '2.ble only rdfects sites tlu.t were pan of
Phase II,
Sample
Participants included Shahbazjm and Green House nunes across shifts and from
multiple homes, as well as Guides, as.<istant directors of nursing, directors of nurs-
ing (DoNs), and administrators (Table 7.3). At some sites social workers, thera-
pists and dieticians were also interviewed, depending on their involvement in the
Green House in relation to the nursing role. These other interviews provided
both specific areas to probe during Shahba2im and nurse interviews and a source
of confirmation for Shahba2im and nurse interview data.
Findings
This study revealed significant differences across Green House sites in how nurses
and Shahbaum understood their roles, the boundaries between nurse and Shah-
baz work, responsibility for initiating contacts with family members, responsi-
bility for making refcmls to professionals, the range of decision authority over
residents' daily lives, and oversight of Shahbaz activities. Based on these differ-
ences, a typology of four nursing care implementation models was developed:
Traditional, Parallel, Integrated, and Visitor. Significantly, differing nursing care
models were found not only across sites but also across homes at a single site and
Exemplar 139
even within the S3ntC homes across individual nurses and Shahbazim. Therefore,
the typology provides a heuristic to better undcrsbnd variations in implementation
strategics and their consequences rather than a comprehensive description of indi-
vidual sites or a description of how the various models arc distributed across Green
House homes. Interviews with staff who had long tenures in the Green House
homes suggested that the model had generally changed over time. For example,
although the Visitor model might have been dominant initially at one site, it was
now uncommon. Table 7.4 outlines the characteristics of the four models.
The Traditional model was found where nurses had not been well oriented to the
Green House model and in sites that implemented the model prior to develop-
ment of the extensive nurse education program. Nurse oversight ofShahbn work
encompassed both delegated nursing tasks (ambulation, symptom monitoring,
and vital sig,is) and non-nursing activities (cleaning rooms and stocking linen
shelves), as wcll as resolving conflicts among Shahba:zim. Overlap in responsibili-
ties occurred in delegated tasks as nurses continued to monitor these activities
closely. Nurses tended to give direction to Shahbnim, check up at the end of
each shift to make sure the work had been completed, referee conflicts between
Shahba:zim, and comment on the quality of the housekeeping.
I don't think it's right that a nurse asks me at the end of the shift whether
I have gotten my vitals. I have been doing this for I 5 years. I have gotten
vitals every day. Why wouldn't I get vitals? Why docs she have to ask me
that?
Rtsidmt a,re procmts: The care processes, decision authority, lines of commu-
nication, and accountability were much like those generally operating in nursing
homes. Shahbazim reported to nurses and nurses took responsibility for respond-
ing. Green Houso-rebted improvements in quality oflifc were described anecdo-
tally by staff, mainly in terms of physical environment, residents' ability to make
choices about daily activities, and the belief that families were more comfortable
and visited more often.
The role of the Guide in the Traditional model was to support a shift in bal-
ance between medical and social aspects of residents' lives. Guides felt unsure of
their role or reported bcking the necessary skills. At these sites, Shahbazim were
left to determine how cider care and home operations would be managed and
how the nurses and Shahbazim would relate to each other, including resolving
conflicts, filling gaps in staffing, and dividing the bbor. Under these conditions,
the approach ofthe nurse working at the time largely determined how the model
would be implemented on that shift. As nurses were often not familiar with the
Green House model, approached their work as they would in a traditional nurs-
ing home, creating a Traditional model in the Green House. These homes had
the widest variation in model implementation, often varying across shifts as the
nurses changed.
142 Barbara 1- Bowers and Klmberly Nolet
Visitor Model
He !uzd aftOllur,d hip so /r,: sl101dd'w bmr 111rn,d or r,posirwn,d b«aw, he's i11 /1is
rooni tJnd M uw: likt, "I don'l Wd1J/ to," and nobody {SJushhdzim) 1w:s tllki"R ta" ofit.
Ar r/ral rinu:, I (nun,) ta/led 1h, C11id, lo come down arul taL., car, of ir.
The Visitor model was found at only one site. This model has the clearest bound-
aries between Shahbaz and nurse work. In this model, Shahbazim arc responsible
for resident quality of life whereas nurses arc responsible for responding to "medi-
cal/clinical nccds." Thcrc is little interaction between them. Shahbazim described
themselves as "empowered" to determine whether a resident condition required
nursing intervention or referral to other professional. Shahbazim viewed them-
selves as "in charge" of the home, using nurses as consultants when they chose to.
Shahbazim saw nurses as having no authority over Shahbazim work.
Shahbaz: Basically, I just sec her (nurse) pass pills and if somebody wants, pain
mcds, or some thing, then we'll call her.
Nurse: They {Shahbazim) made a referral to the speech therapist. No one
told me anything. I was the last one to know.
Nurses were discouraged from. and were not comfortable with, directing Shah-
bazim in these homes. The Guide did not bring nurses and Shahbazim together
to discuss either resident care or interpersonal issues. Nurses who observed care
quality problems with Shahbazim, either said nothing, corrected the problem
themselves or biked to the Guide, rarely approaching Shahbazim directly.
Nurse: I kind of stepped on people's feet because I went directly to the Shahbaz
on certain occasions and was met with a bit ofresistance. I was told, "If
you arc having problems with so and so, please go through the Guide."
Niming stojf repfluements: New nurses were selected primarily for their clinical
ability and experience. Team collaboration and quality of past relationships with
CNAs was not considered central when hiring new Green House nurses. Nurses
who were "able to make decisions on their own" we.re seen as desirable.
Worl< life q11ality: Shahbazim and nurses had very different perceptions of how
well the model was working. Shahbazim were quite positive, particularly about
their independence. However, some were dissatisfied with the expansiveness of
their work (e.g., shopping, scheduling). In sharp contrast, the nurses described
work life quality as poor, as feeling like visitors rather than integral to resident
care. They felt marginalized and unappreciated, providing many examples ofresi-
dent care decisions that had been made without their input, leaving them gener-
ally uninformed, feeling unwelcome in the homes, and as "often the bst ones to
know" what was going on.
Exemplar 143
In this model, nurses and Shahbazim worked in par:illcl, each having clear tasks,
with minimal overlap in their work. However, both groups were invested in
resident care issues and communicated frequently about what and how residents
were doing. In this model, nurses had very little, or no, involvement in the daily
opcr:ition of the homes or how the Shahbaz worked. Nurses did not check up
on Shahbazim to be sure they were doing their work (weights and vitals) and
did not intervene in conflicts between Shahbazim. They provided direction to
Shahbazim only when it involved a resident safety issue. Nurses indicated that all
other issues were addressed either among the Shahbazim or between them and
their Guide.
Nt,rst: We do our nursing duties and don't pay a whole of attention to what the
Shahbazim arc doing care-wise. I mean, we do, in a sense that ifl sec that
there is a safety issue or I'm concerned about pressure relief or things like
that, but for the most pan their Guide is responsible for discipline.
positive. However, some Shahb:izim were disappointod that nurses did not share
any of the work.
Shahbaz: They're just like "we give the mods." Sometimes they're right in front
of a light and the resident just needs like water. I mean, something
really basic.
Nursi1111 staff replai:ttnmts-. When selecting nurses for work in the Green House,
nurses who were familiar with the Green House philosophy and approach and
who were known to "get along" with CNAs were preferred. A calm dcmcanor
was seen as helpful to managing relationships with the Shahbazim and fitting the
tenor of the house.
Worll /if, quality: Nurses practicing within the Parallel nursing model were
generally extremely positive about the work and felt quality of life for the resi-
dents was superior to that in the more tr:lditional settings where they had workod.
They panicularly appreciated no longer having to monitor direct care workers,
spending more time doing "nursing" work and having more direct resident con-
tact. Some nurses working w ithin this model described the workload as greater
than in a traditional nursing home, if they covered more than one home or cov-
ered both the Green House {or two) and units in the nursing home at the site,
and were frequently paged to another home to assess a resident or answer ques-
tions from families or physicians. This was panicularly the case when nurses were
responsible for multiple homes and described difficulty completing their work as
they were frequently called to another home.
Shahb:izim working in the Parallel model were also generally positive about
their work life. They described themselves as empowered to make decisions about
their work, identified many new skills they had developed, felt the work was more
rewarding than previous CNA work had been, and could "not imagine going
back." There was a high level of excitement about the work and the ability to
provide high-quality care and a more satisfying life for residents. They felt positive
about being responsible for completing their daily work without oversight from
the nurses. Like Shahb:izim working in the other nursing models, they sometimes
felt challenged to complete all their work with their added responsibilities.
Rtside,1t a1r, pr0<,ss,s: Shahbazim saw themselves as responsible for identifying
changes in residents' conditions and notifying the nurse. They were comfonablc
communicating directly with nurses about residents' conditions and saw it as an
imponant pan of their role. Although there was minimal nurse-to-Shahbaz or
Shahbaz-to-nurse shift change reponing, researchers observed many instances of
Shahbazim a.n d nurses communicating about residents during the shift.
The Integrated model represents the highest level of collaboration between nurses
and Shahbazim and is characterized by a high level ofongoing interaction and con-
siderable shared responsibility. For example, the nurses were generally quite willing
to do "Shahbaz" work. Nurses were seen assisting with feeding and toileting. If a
resident asked for assistance and the Shahbaz was not present, they often responded
to the resident's request. Sometimes nurses and Shahbazim engaged in resident
care together. For example, nurses and Shahbazim were observed walking ciders
together and then later discussing what they had noticed, what assessments might
be needed, referrals made, and care plan alterations needed. This was the only
model where nurses were observed actively teaching Shahbazim. As in the other
models, Shahbazim viewed nurses as responsible for most clinical decision-making.
This model differed from the others in that both nurses and Shahbazim initi-
ated contacts with family members. Similar to the other models, nurses always
initiated contacts to discuss serious clinical events.
NursirlJI stojf rtp/(l(emer,ts: Shahbazim and nurses expressed a strong preference
for nurses with Green House experience, insisting that only Green House-trained
staff could fill even temporary positions, and were not accepting of nurses who
took a hierarchical approach to working with Shahbazim. While the DoN was
always concerned about nurses' clinical skills, sites that were careful about select-
ing nurses who supponed the philosophy and were known to be respectful and
good "teachers" of CNAs had more consistent opponunities to use an Integrated
model than when nurses were not selected this way.
Worll life quality: Work life quality and job satisfaction were high for both
nurses and Shahbazim. Nurses liked the greater resident contact and felt the
shared work led to higher-quality care. For example, one nurse described how
she answers lights, takes residents to the toilet, gets them food and drink, and
walks with them. In the process, she has been able to conduct much better assess-
ments, identify subtle (earlier) changes in condition. and teach Shahbazim thin~
that make them better observers and care panners.
Although nurses working in the Integrated model were satisfied, many believed
that the model resulted in a significantly increased workload. The workload
increased because nurses (willingly) shared in some of the Shahbaz work, either
instead of Shahbazim (in the spirit of partnership) or along with them (to teach
or to gather clinical information about the resident). At the same time, nurses in
the Integrated model felt more comfortable with less nurse suffing on the night
shift. as they highly trusted Shahbazim to quickly summon a nurse when needed.
They also described rarely being called to a home for "trivial" issues.
146 Barbara J. Bowers and KJmberly Nolet
Residtt1t t:4re proussts: The Integrated model fucilitatcd the timely identification
of ch311ges in resident condition, resulted in the greatest collabor:ition between
Shahbazim and nurses, and provided important embedded learning opportunities
for Shahbazim. Shahbazim saw it as their role to participate actively in identifying
resident clinical needs and were more likely than in the other models to offer their
opinions. For CX3mple, in one home with • predomin3Jltly lntcgr:itcd model,
a Shahbaz was observing 3 resident as the nurse was helping the resident take a
medication. The Shahbaz observed that the resident seemed to be "leaning to the
right" while taking the medication, and that this was unusual for this resident. She
continued to observe the resident as the nurse escorted the resident back to her
room, and then went to share her observations with the nurse. This led to very
early identification and treatment ofan infection.
Several, but not all, of the nurses in this model engaged in some teaching of
the Shahbazim as they worked together. Although the nurses did not sec them-
selves as responsible for educating the Shahbazim, they often explained what they
were doing and why, described new treatments, and demonstr:ited techniques for
lifting, moving, and tr:insporting.
Shahbaz: When I worked up at (Legacy home), I never did the glucose scans
and she kind of expects that here, you know, like at 4:00 two of
them might need a glucose scan and she's over at the other house.
lnttn1iewer: Do you foci comfortable doing that?
Shahbaz: It's no big deal.
lnltn1iewer: So how did you learn to do those?
Shahbaz: The nurse showed me.
Some of the Shahbazim talked about how they were taking on increasing
responsibility for learning about clinical conditions and becoming better collabo-
r:itors with the nurses, describing their skiU levels as increasing over time.
Shahbaz: We know when she's (cider) starting to act a little restless, and she's
on the light all the time, we quickly check her blood sugar or her
oxygen, because we know that's 3 sign of ... maybe blood sugar or
an oxygen issue.
lntmieiver: How did you learn that might be • sign of that?
Shahbaz: The nurse, actually. We work very, very closely with the nurses ....
so if someone just isn't acting normally, I'll say, "Hey (nurse), this
person over here has been crying a lot lately, or they're very restless"
and the nurse will come over and say, "Well. hey, this is usually the
case when this happens." Especially when you work so closely with
the nurses, you learn.
A nurse working in this model described how taking a resident to the toilet
with one of the Shahbazim allows her to observe the clinical skills of the Shahbaz
Exemplar 147
3nd to tc.,.ch the Sh3hbaz about more effective strategics. It 31so gives the nurse 30
opportunity to tc.,.ch the Shahbazim about new trc.1tments 3nd clinical problems
with a specific eye to clarifying wh3t the nurse should be informed about.
Discussion
This study describes licensed nurse oversight Green House homes in a way that
has not been previously understood. The Green House program offices provided
general guidance to early Green House adopters, lc3ding to variation in how the
nurse's role was implemented and evolved in c.,.ch organiZ3tion. E:ich nursing
model identified in this study has differing implications for dimensions of work
life 3nd care quality. The Integrated and Parallel nursing models in this study arc
promising in tcm1s of quality of work life, communication, collaboration, and
care processes, but balancing workloads remains a challenge to nurses. The Inte-
grated model was the only model where the staff were able to provide frequent
examples of nurses teaching Shahbazim, thereby increasing the skill capacity of
Shahbazim and increasing the likelihood of improved resident outcomes. For
example, nurses taught Shahbazim to test glucose levels, described by both as
30 example of collaborative problem solving, while appropriately man3ging the
division oflabor between them. The Visitor model identified in this study raised
concerns about resident safety 3nd care quality but was described as a "past pra~
ticc," and changes toward appropriate oversight were found in interviews and
observation.
The Green House model promotes staff familiarity with ciders and presents an
opportunity for a high level of collaboration in providing social and clinical care.
This could potentially lc.,.d to earlier identification of change in condition and
possibly reductions in preventable hospitaliZ3tions. If these associations were con-
fim1cd, the financial gains may outweigh any additional costs of implementation.
However, given the variations observed in this "single model" of culture change
and variations reported across other culture change homes (Elliot, Cohen, Reed,
Nolet, & Zimmem1an, 2014}, caution is needed in linking resident 3nd staff out-
comes to any model without carefully exploring internal variations (e.g., lines of
3Uthority and flow of communication). Resc.,.rchcrs arc cautioned to attend to
such variations when making cross-model comparisons.
Replication of nursing home culture change initiatives continues to be a
challenge to providers. Even where innovations have documented impressive
improvements, innovators have had difficulty describing what they actually did
and how it might be replicated somewhere else. The level of guidance available to
culture change adopters is evolving. For example, the Green House program has
implemented a "Role of the Nurse" education program and is developing more
guidance for directors of nursing. This study suggests that improved implementa-
tion guidance about the role of nurses may lc.,.d to greater consistency in out-
comes. However, it remains unclear how much stringent guidance is feasible or
148 Barbara J. Bowers and KJmberly Nolet
dcsir:ible. Future rCSC31'ch may 3SSist with understanding the fe:isibility of fidelity
to rigorous culture change guidelines.
The findings of this study are useful for states developing pay-for-performance
incentive systems. Clearly, it cannot be assumed that "the same" culture change
progr:im will always result in the same outcomes. Greater attention to spe-
cific replication guidance and implementation fidelity are vital in determining
whether a particular culture change progran1 is elfective and an appropriate pay-
for-performancc investment.
Limitations
Participation in the study was voluntary and the sample size was small, limit-
ing the generalizability of findings. Although it is possible an organization may
have encouraged "positive" stalf to participate in interviews, the data docs not
reflect such a practice occurring. As the focus of the study was on implementa-
tion proccsscs, and there w:is no elfort to identify the frequency of perspectives
held by either Shahbazim or nurses, the relevance of findings for any particular
shift, home, or site cannot be determined. Observational data did not confim1 all
self- reported practices, although findings arc supported via observation or asking
other stalf about examples and comparing their "stories." These findings, how-
ever, should be treated as preliminary. More extensive and formal observations
arc necessary to confirm study conclusions. Finally, the Green House model con-
tinues to evolve as educational and support progr:ims arc updated and expanded.
Continuing relevance of the models cannot be anticipated as the context contin-
ues to evolve.
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ahe.10.66
SECTIONV
Constructivist Grounded
Theory
8
THE GENESIS, GROUNDS, AND
GROWTH OF CONSTRUCTIVIST
GROUNDED THEORY
Kathy Charmaz
Over the past decade, the roots of constructivist grounded theory have deepened
and its reach has grown. Constructivist grounded theory began through critique
and revisions of earlier versions of the method (Glaser, 1978, 1998; Glaser &
Strauss, 1967; Strauss & Corbin, 1990, 1994, 1998). This revision adopts and
develops the useful methodological strategics of earlier versions but places the
method on contrasting ontological and epistemological grounds (Charn1az, 2000,
2007, 2014a; Mills, Bonner, & Francis, 2006a. 2006b). Adopting constructivist
grounded theory leads to recxamining what data are and what they can mean,
changing researcher-participant relationships, repositioning our studies, and
asking critical questions about the research process, products, and ourselves as
researchers. As interest in qualitative research expands throughout academic dis-
ciplines and professional fields, many researchers resonate with the philosophical
underpinnings and practical guidelines of constructivist grounded theory.
Since the publication of the first edition of this book in 2006, increasingly
diverse researchers have adopted constructivist grounded theory.' Beyond its
beginnings in sociology and infomution systems (e.g., Bryant, 2002; Charmaz,
2000, 2002, 2006), constructivist grounded theory continues to be developed in
the social sciences (Charmaz, 2011, 2015, 2017a; Charmaz & Belgrave, 2019),
information systems (Bryant, 2014, 2017), nursing (Butler, Copnell, & Hall,
2019; Higginbottom & Lauridsen, 2014; Willian,s & Keady, 2012), education
(Dunne, 2011; Keane, 2015; Nelson, 2017; Thornberg, 2012; Thornberg &
Dunne, 2019; Thornberg, Halldin, Bolmsjo, & Petersson , 2013; Thornberg,
Perhamus, & Channaz, 2014), Indigenous research (Bainbridge, Whiteside, &
Mccalman, 2013; Schreiber & Thomm-Bonde, 2015), applied linguistics (Had-
ley, 2017), psychology (Arczynski & Morrow, 2017; Chamuz & Henwood,
2017; Priya, 2010; Tweed & Channaz, 2012; Viswambharan & Priya, 2016),
154 Kathy Charmaz
participatory action research (Duckies, Moses, & Moses, 2019; Hense & McFer-
ran, 2016), business (Carmichael & Cunningham, 2017), and tourism research
(Matteucci & Cnoth, 2017).
In addition to its strong presence in sociology, nursing, psychology, edu-
cation, business, and gender studies, constructivist grounded theory extends
across such diverse areas as international policies and politics (Richards & Far-
rokhnia, 2016; Saleh, 2016), urban planning and architecture (Allen & Davey,
2018; Leick, 2015), environmental studies (Benhou, 2013; Fleming, Dowd,
Gaillard, Park, & Howden, 2015; Hargreaves, 2011), software development
(Sedano, 2017; Sedano, Ralph, & Pcraire, 2017), criminal justice (Carot, 2009;
Lopez-Aguado, 2012), social work (Bryson, 2016; Perez, 2017), race and
ethnicity (Hordge-Freeman, 2013, 2015; Philbin & Ayon, 2016), kinesiol-
ogy (Wilson, 2009), construction management (Rahmani & Lcifcls, 2018),
engineering education (Khiat, 2010; Simmons & Manin, 2017), and travel
and tourism (Everett, 2012; Yang, Khoo-Lattimore, & Arcodia, 2018; Zhang,
Tucker, Morrison, & Wu, 2017). Researchers have often used constructiv-
ist grounded theory with situational analysis (Clarke, 2005; Clarke, Friese, &
Washburn, 2015, 2018). More researchers arc combining constructivist
grounded theory with Juliet Corbin and Anselm Strauss's (2008, 2015) later
approach, and a few complement it with dimensional analysis (Bowers, this
volume; Schatzman, 1991 ).
Constructivist grounded theory has become recognized for advancing
grounded theory,' and it is recognized as a major method of conducting qualita-
tive analysis. This method has increased the transparency of grounded theory
strategics. Hence constructivist grounded theory has clarified differences between
how grounded theorists use these strategics compared with other qualitative
researchers who construct thematic syntheses rather than integrated conceptual
analyses that arc theorized.
This chapter begins with a brief recap of the origins of constructiv-
ist grounded theory and the points of convergence and divergence between
versions of grounded theory. To show how these points of divergence have
contributed to the continuing evolution of constructivist grounded theory,
I highlight methodological developments occurring over the past decade.
This approach expands my earlier argument that Clascr's (1978, 1998, 2013)
notion of preconceptions in grounded theory not only assumes an uncritical
researcher but also overlooks addressing researchers' preconceptions rooted in
their respective worldvicws and social positions. Therefore, I advocate strong
reflexivity (Harding, 1991) to excavate our preconceptions, encourage devel-
oping methodological self-consciousness, and expand our knowledge of our
place in the research and of the research process. I then move on to show
how constructivist grounded theory works in practice. Throughout the chap-
ter I bring in examples and contributions from researchers who have adopted
constructivist grounded theory.
Genesis of Constructivist Grounded Theory 1 SS
From the beginning I aimed to preserve the flexible strategics that Glaser and
Strauss (1967; Glaser, 1978) originally delineated while also considering earlier
criticisms of the method and recent developments in qualitative inquiry. I wanted
to wrest key gtounded theory strategics from the positivist elements in both Gla-
scr's and Strauss and Corbin's versions of the method, a concern Bryant (2002,
2003, 2009) shared.
Bryant and I each insisted we could use grounded theory strategics without
embracing mid-20th-ccntury assumptions of an objective external reality, a pas-
sive, neutral observer, and a narrow empiricism (Bryant, 2002; Charn,az, 2000).
If, instead, we start with the assumption that social reality is multiple, proccssual,
and constructed, then we must take a broader view and can treat neither data nor
research procedures as unproblematic. We needed to treat research acts per sc not
as given but as constructed. Similarly, our theories about social life arc constructed
rather than discovered. These constructions occur under specific conditions--
of which we may not be entirely aware and may not be of our choosing.
As you will sec, a fundamental part ofconstructivist gtounded theory concerns
increasing our awareness of the conditions of our rcsca.rch, including what we
bring to it and do with it.
Researchers who say they used grounded theory often engage in the first
six actions although may not follow the remainder. Claims of conducting
theorctic31 s3mpling arc increasingly more common, although to wh3t extent
the work is theoretic31 or merely iterative may be deb3table. My position
is and has been flexible: use grounded theory str3tcgies to fit your research
objectives, but just be clear on which srrategies you arc using and to what
extent you use them.
Perhaps the most telling points of convergence and divcrgencc--tum on
whether and to what extent grounded theorists draw on the positivist or pragma-
tist epistemological foundations of the method.• In brief, positivism emphasizes
mid-20th-cenrury conceptions of"tht scientific method." It 3SSUmes an unbiased
observer can discover abstract generalizations about an external world to explain
empirical "facts" separate from this observer. In contrast, pragmatism 3SSUmcs the
observer views a fluid reality through values shaped by language and multiple
perspectives emerging from people's actions to solve problems in their worlds
(Charrnaz, 2006; Mead, 1934). Although both positivists and pragmatists sec
158 Kathy Charmaz
truth as conditional 3nd subject to revision, they h3vc different st:lrting points,
modes of thought, 3nd emphases in research practice (sec Figure 8.1).
When we look 31 the epistemological underpinnings of objcctivist 3Jld
constructivist grounded theory, the fit between pragmatism 3Jld constructivist
grounded theory is striking.
What arc the points of divergence? Juxtaposing Glascr's objcctivist grounded
theory with my constructivist version clarifies the points of divergence (sec
Figure 8.2).
Positivist f>rw11atist
Clase- Cluim=:
Obj«tivist Crowulcd "/1i,ory (A,,stfll(fivist Cro11ndcd 1n<ory
FIGURE 8.2 Divergences Bctwocn B3mcy Clascr's Objcctivist Groundocl Theory and
K:lthy Channaz's Constructivist Grounded Theory
Genesis of Constructivist Grounded Theory 159
C/as,r Chamuzz
Obj«rivist Crou,ukd 'f1i,ory ConstNttivist Crrmnd,d TIIMry
Treat5 rcRcxivity as optional or a Emplwiz.cs rcftcxivity throughout the
hindrance to emergent analysis. re=rch process.
Sees grounded theory as an inductive Sec, grounded theory as an inductivc-
method. abductivc method.
Oppo,a adding application procedure,; CTcates mcthodologic;al Mr.ttcgies to answer
cmphas:i:zcs emergence. emergent questions.
Punucs 1)21'Simonious theoretical Ainu to offer al»tract undentanding, that
generalizations that are al»tract of arc attuned to difference and variation.
time, place, and individuals. Locates theories (and research process)
Quest for gcncralmtion erases difference. in the historical, social, cultural,
Ainu for sul»tantive and fonnal and situational conditions of their
explanatory middle-range theories. production.
T real> grounded theory as a general Contencb that the method i1SC1f rcftects the
method independent of epi.tcmolol!Y historic.al, social, sitw.tional, cultural, and
and the conditions of its cons.ttuction. ideological conditions of the early 1%0s
in the U.S.
Defends small sample size. Considers rc,can;h objective, and
credibility of the analy;is as affecting
sample type and size.
(1967) nude their original statement, they aimed to wrench sociologists away
from relying on preestablished theories. To develop fresh "nliddle-range"' theo-
ries, they implored researchers to exanline their data without using either extant
theories or research findings, a position Glaser still advocates. Glaser and Strauss's
position assumed that these resources would permeate researchers' thinking and
curtail their possibilities for creating new theories.• Strauss saw such assertions as
rhetorical statements challenging disciplinary practices. Today, nuny grounded
theorists, like Rodrigo Ramalho, Peter Adams, Peter Huggard, and Karen Hoare
(2015), reject Glascr's position. They sec the usefulness of familiarity with the
theories and research beyond completing a requirement for conducting doctoral
research or applying for funding.
Constructivist grounded theorists oppose Glaser's view of preconceptions.
Instead, we endorse Karen Henwood and Nick Pidgeon's (2003) stance of
theoretical agnosticism. Subsequently, we bring doubt and a critical eye to our
appraisals of earlier theories and research literatures. Robert Thornberg (2012)
and Ciar.in Dunne (2011) separately and together (Thornberg & Dunne, 2019)
make strong arguments for reviewing the literature with a critical, analytical cye.7
Glaser's (2013) recent statement reaffim1s his insistence on delaying the literature
review to avoid preconceiving the analysis. Unfortunotely, grounded theorists
who take this tock often publish their papers with scant ottention to the literature
at all, much less using it for comp3l'3tive and onalytic purposes.
Preconceptions ore significant and olfect researchers' analyses. However, Gla-
scr's notion of preconceptions is simultaneously too restrictive and far too limited
(Charrnaz, 2014•, 2014b, 2016). Beyond its impracticality in today's educational
and funding arenas and ossumption of an uncritical, impressionable researcher,
Glaser leaves out two fundamental oreas: (1) subjecting the method itself to rigor-
ous analysis of its mid-century North American assumptions (Charrna:t, 2014b)
ond (2) addressing those preconceptions embedded in the researcher's own posi-
tionality' and in the situation of the research (Clorke, 2005; Clarke et al., 2015,
2018), which I address here. These concerns outweigh a single focus on potential
contamination from prior literatures.
Standpoints shape our worldviews and beliefs Mannheim (1936). Consistent
with Adele E. Clarke et al. (2018) as well as standpoint feminist theorists (Hara-
w.rt, 1991; Harding, 1991), I orguc that addressing positionality is crucial. To do
so, we not only must excavate the preconceptions inherent in our worldvicws but
must exanlinc our taken-for-granted privileges embedded in our various posi-
tions. Wealth, status, race, gender, age, and professional and other affiliations can
shape our views of our research participants, their worlds, and our rcprcscntotions
of them.
If researchers do not d issect the implications of their own positions and privi-
leges, how can they claim to be without preconceptions? Antony Bryant (2017)
raises a dissenting question. He asks, how can researchers explicate their precon-
ceptions when they ore, after all, preconceptions? We do, however, have some
Genesis of ConsllllcUvlst Grounded Theory 16 1
It was with genuine surprise that I began to sec the similarity between some
of what I've found in this study and my own personal experiences as an
undergraduate. I have realized the provenance of my interest in social class,
the student experience, peer relationships and social integntion.
(p. 422)
through?" "How do I know that you won't tell my doctor [or other relevant
authority figure such as mother, supervisor, social worker, probation officer] what
I say?" "Arc you going to rnakc a lot of money off of writing a book on us?" Such
questions can be sparked by participants' perceptions of the researcher's age, race,
social class, and embodiment.
Nagging questions may, however, remain unstated yet pcm1catc participants'
responses. Carla Rice (2009) began her study of overweight and disabled women's
body histories when she was overweight. After she lost weight, her relationships
with her overweight and disabled research participants changed. Rice states:
construct and collect data? How arc our data embedded in larger social structures
than those immediately apparent?
Increasingly, constructivist grounded theorists make links between their data
about individuals, organiz.itions, and social worlds and the social values and stroc-
tures in which these data arc situated. Hence, constructivist grounded theorists
contribute to assessing how data from small qualitative studies reflect larger dis-
courses and trends. For example, ncolibcralism with its assumptions of individual
responsibility, self-sufficiency, competition, efficiency, valuing of profit, and nar-
row accountability pervades public consciousness, political measures, and health,
educational, and social programs in many countries (Charn1az & Belgrave, 2019).
Sinikka Elliott's (2014) observations of high school sex education classes in low-
income schools reveal how middle-class educators imparted ncoliberal values
about personal responsibility to impoverished students who lacked the resources
to act on these values. She writes:
Constructivist grounded theory has long been known for emphasizing co-
construction ofdata. What docs that mean? Data arc not simply out there in some
external world waiting to be discerned and collected. Constructivist grounded
theorists recognize that we play a part in what stands as data and actively shape
interpretations of them. Co-constroction reflects our relationships with our
research participants.
Robert Ca rot (2009) suggests the kind of respectful involvement with research
participants that co-construction of data ordinarily assumes. In his study of young
men at an alternative school, he learned that they lived by "the code of the
street" (Anderson, 1999). To ensure their safety, this code demanded they respond
aggressively to insults. Yet Carot found that under certain conditions, these young
men abstained from violent retaliation after an adversary had inflicted profound
loss on them. What kind of relationships did Carot forge to learn about situations
he did not witness? He states:
• Connection
• Reflection
• Disclosure
• Intimacy
• Emergence
{Charmaz, 2016, p. 46)
Intensive inrervicws give participants a time a.nd place to reflect, reconstruct their
stories, a.nd realize that their lives matter. Inrerviewing can also prompt us to sec
beyond our privileges, a.nd challenge our assumptions (Channaz & Belgrave, 2019).
Arc intensive interviews strntcgic performances as critics contend? Usually
not. Instead, well-conducted interviews arc em~•t i11teractions a.nd thus may pro-
ceed in unanticipated directions--for both the participant a.nd the researcher.
Interviews may spark epiphanies imparting new underst:1ndings of past experi-
ences and relationships (Conlon, Camey, Timoncn, & Scharf, 2015). Interviews
give us a W3Y to !cam about our participants' lives and to hear their stories from
their perspective. Arc these stories inaccurntc? Perhaps oc=ionally. But from a
grounded theory perspective, what matters a11alytiu,J/y is the theoretical plausibil-
ity of a given story.
Reemphaslzlng Process
Although grounded theory has always been a method for the study of processes
or actions, many grounded theory studies have neither emphasized nor meed the
processes underlying a presented theoretical C3tcgory. Constructivist grounded
Genesis of Const,ucUvlst Grounded Theory 167
theory has fostered renewed interest in studying proccsscs (e.g., Byrne, Orange, &
Ward-Griffin, 2011; Vann-Ward et al., 2017). You wiU sec, in the companion
aniclc on preserving self by people with Parkinson disease, that we present a five-
stage theory of their actions as they dealt with their situations. The research par-
ticipants engaged in (a) making sense of symptoms, (b) defining turning points,
(c) experiencing identity dilemmas, (d) roconnccting to the self, and (c) envision-
ing futures (Vann-Ward et al., 2017). Studying their actions generated a substan-
tive theory of preserving self and recommendations for health professionals.
In another roccnt anicle, Jingru Zhang et al. (2017) offer a proccssual analysis
of Chinese backpackers' identity construction. They primarily relied on data from
panicipant observation and 20 in-depth interviews, which they complemented
with 314 additional respon.ses from qualitative surveys. Their analysis reveals that
identity construction among the backpackers is a fluid, continuous process. They
introduce Xiaobcl, a 22-ycar-old woman as an exemplar of the shifts and changes
they discovered in identity construction. Xiaobcl began with a romanticized view
of backpackers:
At that time, I thought they were awesome! They arc free-spirited and
interesting. They enjoy their life and seek what they like. That is a life
I seek too .. . . I guess I didn't really understand what backpacking was at
first, but I bought a backpack and even a tent... . For me, when I took a
backpack and made it pan of my daily life, I became a backpacker.
In the end, I find that most backpackers arc very boring.... They arc not
the backpackers I'd imagined before, and I don't want to be a member of
them . . .. The reason they backpack is not to enjoy beauty, but to show
off how unique they arc.... How can they seek a sense of status in this
way? For me, the definition of a sense of status has been re-shaped now. . ..
Because I know it is easy to do (backpacking] .... The uniqueness of back-
packers has dissolved. I'd like to adopt other forms of travelling. . .. I was
a backpacker during my deferral year (she deferred her studies for a year],
but after that, I am not any more.
(p. 118)
20143; Chiarello, 2015; Elliott, 2014). Wh3t is a code? In keeping with Anselm
Strnuss's (1959) view of n3ming 3S creating containers to define experience,
codes simuluncously label and cont3in dat3 (sec also Mih3S, 2018). Yet codes
do more. As Susan Leigh Star (2007) points out, codes arc "transitional objects"
(p. 84). Codes simultaneously allow us to know more and to conceptualize
our data in a new w.ry. Hence, constructivist grounded theorists often ukc "in
vivo" codes (terms the participants themselves use) apart to analyzc them in
detail.
I view coding 3S a heuristic device to involve us in scrutinizing data, taking
them ap3rt, analyzing and labcling them (Chamuz, 2014a). During their initial
foray into coding, I have urged researchers to conduct line-by-line coding with
gerunds to preserve actions, when possible. But some of my most useful codes arc
not gerunds, such 3S "voice and self merge" (Chamiaz, 2011), and ''suffering 353
moral st3tus" (Charmaz, 1999).
How do constructivist grounded theorists proceed with coding? Kapriskic
Seide (Belgrave & Seide, 2019) studied life in Haiti during the cholera epidemic
after the 2010 eatthquakc. After conducting interviews in Haitian Creole, she
confronted problems in transl3ting the interviews and coding the data in English.
Haiti3n Creole has no direct equivalent to gerunds. Seide determined the infini-
tive came closest to foster studying actions to proceed with coding in English and
soon discovered her participants' contradictory actions about food contamination.
Although seafood was a major source of contamination, some research partici-
pants ate it as its price plummeted. Seide began with concrete descriptive codes
such 3S "avoiding consumption of seafood" and "eating/consuming seafood."
Seide engaged in line-by-line coding, finding it a useful strategy for understand-
ing the data and developing the analysis:
Coding the interviews line by line using the words of the participants was
a tedious tears-inducing labor, yet indispensable for three major reasons: 1)
it prevented me from intellectualizing the lived experienced of the partici-
pants during the epidemic, 2) it helped me construct very detailed con-
cepts, and 3) it facilitated the ftow of the translation process.
By becoming aware of how tcmporality altered her coding, Seide was able to
make analytic sense of discrepant codes within the same interview. Her focused
codes such as "living in foar,""crcating distance from illncss,"and "seeking solace"
portray her particip3nts' experiences and give her directions for studying processes
and nuking connections between them.
For an example ofwhat initial coding looks like, sec Tcxtbox 1. This was taken
from an interview with a nurse for a study ofstaff who work in a custodiaJ institu-
tion for brain-injured people in the United Kingdom.'
Genesis of Constructivist Grounded Theory 169
Observe th3t many of the codes are quite mundane, yet they preserve a sense of
action and indicate the panicipant's meaning in a specific fragment of data. Cod-
ing with gerunds encourages us to explore and compare meanings and actions in
memo writing.
Memo-writing is a form of analysis in which, in narrative form, you explore
your ideas, hunches, and questions about your data, codes, and comparisons.
Memos give you the opponunity to stop and think about your data more deeply
(Charmaz, 2014a; Thornberg & C harmaz, 2014). Codes prompt such thinking
and memo writing preserves it. Which codes appear to best account for the
data? How do they account for the data? Where do they take you? Which com-
parisons can you make? Wh3t's left out? Memo-writing sparks funher questions
and leads to constructing well-developed categories and specifying relationships
between them.
Explaining all~ ncompassing loss not only asks the listener to envision
losses, but also to envision who a patient was before experiencing brain
impairment. Thus, staff would gain a different image of the patient than that
of the person they encounter in their daily work. Explaining links the past
with the present and accounts for the present. (In contrast to Participant D's
accounting for the present by looking at the past, Participant 8 considers
impairment but concentrates on the present, not the magnitude of loss, nor
the suffering it may cause.) Participant D adopts the role of the teacher who
elucidates for the interviewer why patients act as they do. To what extent
can or does she make her views known and heard? How does she deal with
co-workers who fail to grasp these meanings of loss?
By explaining all~ncompassing loss, Participant D presents herself as
empathetic, insightful, and different- separate?- from co-workers. How
does her empathy alter relationships with patients? How and when do her
insights affect her work with patients?
What, if any, are the implications of setting oneself apart from co-workers
in this setting?
From A. Tweed and K. Channaz, Grounded theory methods for mental health prac-
Ulloners. In D. Harperand A. Thompson (Eds.), Qualltal!ve research methods In men·
ta/ health and psychotherapy, pp. 140-141. Chichester, West Sussex, UK. C> 2012
John WIiey « Sons, Ltd.
taken-for-granted assumptions, and showing how, why, and with what conse-
quences participants use them, such terms can stand as theoretical categories. Few
researchers did that in the past.
ln.ste•d, grounded theorists often cbimed to produce theoretical categories by
creating neologisms and adding "izing" to words. Neither strategy makes compel-
ling theoretical categories, as Sally Thorne and Phillip Darbyshire {2005) affirm.
Categories that not only speak to everyday life but also hold abstract meaning
work well. When grounded theorists treat them 3Il3lytiC311y, these categories bot/r
cover or subsume and conceptualize many descriptive codes. Examples include
"losing a valued self" (Channaz, 2011), "double-victimizing" {Thornberg et al.
2013), and "genetic suffering" {Halpin, 2018, p. 364).
Recent grounded theory works emphasize using theoretical sampling (Bryant.
2017; Channaz, 2014a; Corbin & Strauss, 2015; Morse & Cbrk, 2019; Nelson,
2017). Theoretical sampling enables the researcher to saturate the properties of the
c:itcgory. As James Nelson (2017) points out, theoretical sampling and saturation
foster adding conceptual depth to the c:itegory and, by extension, to the entire
analysis. Although the primary use of theoretical sampling is for developing theo-
retical categories, it is also 3 useful approach (1) to cstlblish variation in the studied
category or process, (2) to reveal differences among people and procc:sscs, (3) to link
concepts in the emerging theory, and (4) to show theoretical patterns {Morse &
Cbrk, 2019). ' 0
Constructivist grounded theorists (Bryant, 2017; Charn,az, 2014a; Kennedy &
T hornberg, 2018) have clarified how rcscarchers use abductivc logic in theoreti-
cal sampling. As Bryant (2017) declares, abduction is no longer an alien concept.
Abduction involves considering all conceivable theoretical ideas broadly, including
those the rcscarcher may create, to account for 3 puzzling or intriguing finding.
Whether rCSC3rchers invoke a preexisting theory or construct a new one, they return
to the field and put their ideas to test. Subsoquendy, they adopt the most plausible
theoretical interpretation to account for the finding (Bryant. 2017; Charmaz, 2006,
2014a; Kennedy & Thornberg, 2018; Peirce, 1958; Reichert, 2007, 2019).
When tackling how to convey theoretical sampling, I asked Jennifer Lois (sec
Channaz, 21043, pp. 193-197) to write an account of how she used theoretical
sampling in her study of how homeschooling mothers managed having little time.
Lois provides a telling account of using abductive logic in theoretical sampling.
When she beg.in her research, she believed she was doing a study of domestic
bbor. But as she g:,thered data, she found a puzzling finding that remained unan-
chored and did not fit her analysis of domestic labor. A homcschooling mother
of 12 children had told her, "what better thing than to give it [her time] to your
children?" {Lois in Charmaz, 2014a, p. 195). Lois realized this mother's statement
was significant but could not understand why she was willing to sacrifice all of her
time to her children. Lois proceeded to conduct follow-up interviews to explore
this time sacrifice. Her first participant told her, "There wiU be time for me later''
(Lois, 2010, p. 434). Previously Lois had viewed such statements as platitudes but
now understood the necessity of analyzing them.
174 Kathy Charmaz
I'm going to be a little old lady someday, all alone with (my) memories. So
I think about that. I don't yearn for that day. I know it's coming. I rry to
appreciate what we have now, because ... it doesn't hst very long at all, in
the great scheme of things.
{Lois, 2010, p. 427)
Lois further developed her codes on sequencing and savoring md created a sophis-
ticated theoretical analysis forming the argument of her article. She posited the exist-
ence of a subchss ofemotions, "temporal emotions," that can only be felt by crossing
the timeframes of the past, present, and fururc. Thus Lois claimed these temporal
emotions carmot be felt without bridging the present to the past or future. Nost:il-
gia, regret, disillusionment, ambition, hope, optimism, and dread all tic the present
to the past or future. She • n raised the level of analysis by concluding that how
we use temporal emotions significantly alfccts our constructing of a continuous self
over time. Through using theoretical sampling, Lois filled out the properties of her
theoretical category, showed how it subsumes md links earlier codes and categories,
and positions it within larger theoretical perspectives." Using abductive rcasoning in
theoretical sampling makes grounded theory more than solely 3ll inductive method.
neither critiquing what is happening nor locating the data in its structural concli-
tions. The combination of strong reflexivity and developing methodological self-
consciousness with situating the data in the structural and situational conditions
of its production places constructivist grounded theory, along with situational
analysis, at the forefront of qualitative methods for conducting critical qualitative
inquiry. The constructivist version is useful because it fosters analytic precision,
locates researchers' generalizations, and specifics variation and di1ference in the
studied phenomenon. Critical inquiry can talce the researcher through levels of
analysis from individuals 10 the collective and from the local 10 the global and
subsequently contribute 10 social justice research (e.g., Charn1az, Thornberg, &
Keane, 2018; Levy, 2016).
Social justice stuclies "attend 10 inequities and equality, barriers and access,
poverty and privilege, individual rights and the collective good, and their impli-
cations for suffering" (Charmaz, 2011 , p. 359). Some researchers aim their studies
toward social justice from the beginning. But for others (e.g., Wasserman & Clair,
2010, 2011), social justice implications arise as they become acquainted with their
participants and analyze their data.
What docs critical inquiry involve? Critical inquiry means excavating hidden
mcanin~ and actions, identifying contraclictions, examining purposes, policies,
and pmctices, and evaluating the means and ends flowing from them. It addresses
fundan1ental questions that clitferentiate individuals and collectivities: (1) Who
bm,jits? (2) How? (3) When? (4) Under which conditions? (5) Who suffers? (6)
Why? Grounded theorists have the tools to answer such questions through empir-
ical study. Taking a critical stance leads us to looking at the structures of our par-
ticipants lives, including how hierarchies and rcsourccs--------0r their absenc~hapc
their worlds (Charmaz, 2005, 2017b). Differential control of inforniation, access
10 power along with material resources all influence intemctions and outcomes.
The philosophical roots of constructivist grounded theory in the pragmatist
tt:ldition give the method a strong foundation for conducting dynamic criti-
cal and social justice stuclies. Constructivist grounded theory builds on pragma-
tist emphases on multiple perspectives, problem-solving, language and meaning,
action and process, tempof:llity, and advancing democracy. O ne dictum for
researchers is Pay allentio11 to la1111uaJ1e. Critical researchers can learn much by
tf:lcing how language and action intertwine. Like Adele E. Clarke (2005; Clarke
et al., 2015, 2018), I also advocate identifying and analy:zing silences. The itera-
tive, comparative stf:ltegics of constructivist grounded theory can aid researchers
in analyzing silences as well as deciphering tacit meanin~ and heretofore taken-
for-grantcd actions. Situational analysis provides more tools for mapping those
silences, revealing their alignments with other aspects of the studied situation, and
can make hidden processes and structural arrangements visible. Invisible aspects of
social structure and process provide grist for critical inquiry.
Taking a critical approach means situating the research in its social contexts.
That can necessitate looking beyond the boundaries of current academic knowl-
edge and/or beyond the borders of one's profession or discipline. A critical
176 Kathy Channaz
approach also leads researchers ro explore the structure of participants' (or organi-
2ations') siruations rather than only addressing what is immediately happening
in the data. It can mean placing the data in historical context. Leslie Dubbin,
Monica McLemore, and Janet K. Shim (2017) realized that the research litera-
rure contained few insights about the experiences of African American men's
understandings and experiences of coronary heart disease (CHO), despite the
disproportionate incidence of CHO in this population. The authors proceeded
to explore African American men's experiences of living with CHO through
using critical symbolic interactionism and constructivist g,-ounded theory in an
interview srudy. They began with open-ended questions and followed up with
new questions and probes to learn about the participants' meanings and siruations.
Dubbin et al. asked about how the men's environments influenced living with
CHO and their relative access to resources within these environments as well as
their understandings of CHO and experiences of stress, medical care. and the
effects of CHO on family, work, and social life (p. 500).
Dubbin et al. construct a nuanced analysis by studying their participants'
meanings and viewing them as agcntic actors while continually examining "the
social shaping of local experiences and actions, and the influence of power rela-
tions on everyday life" (p. 501). Thus these researchers view their participants'
interview accounts as socially constructed but also excavate how power relations
have shaped their statements and lives. The participants' stories were embedded
in the racism they experienced in the past. Dubbin et al. call for revealing "the
links between those local experiences, understandings, actions, and behaviors to
the extra-local pressures that heavily influence them" (p. 499).
A researcher's conceptual analysis may show the contradictions and obstacles
that impede social justice. Patrick Lopez-Aguado (2013) studied the work ofgang
interventionists and the daily contradictions they fuced. As former gang members
themselves, police distrusted the interventionists. Yet the police expected these
workers to give them information about the homeboys on the street, while the
interventionists themselves needed community support to maintain funding for
their work. However, should an interventionist be seen giving police informa-
tion, the homeboys would not only distrust him but also might physically attack
him. In short, the interventionists negotiated a precarious position balancing their
relationships with police and the community with those shared with street youth.
To construct his analysis, Lopez-Aguado used constructivist grounded theory and
moved back and forth between data and analysis. He focused his observations to
develop his key categories while still in the field. Lopez-Aguado (2013) writes:
Allen and Davey argue that constructivist grounded theory method enables
revealing more useful analyses about the broader causes of plan implementltion
fuilure than other methods. They also contend that the constructivist grounded
theory research approach provided a platfornt to critique the neoliberal project and
its enabling and restricting fuctors as the participants constructed them (p. 229).
Conclusion
In the first edition of this book, I delineated the epistemological foundations of
constructivist grounded theory and described how they diverged from earlier
versions of grounded theory. In this second edition, I briefly out.lined points of
convergence and listed major divergences. This chapter has turned to addressing
how the tenets of constructivist grounded theory shape research practice.
Constructivist grounded theory is a method that continues to move, to
evolve. Over the past decade, constructivist grounded theorists have advanced the
method and, by extension, the conduct of qualititive inquiry. By acting on piv-
otal emphases of the method, researchers show how it takes them to unforeseen
issues, new perspectives, and nuanced analyses.
Developing methodological consciousness can be a humbling experience as
we recognize how our tiken-for-granted perspectives and positions not only
shape our thinking but. moreover, may align us with power interests we disavow.
Ytt by opening ourselves to scrutiny and making constant reflexivity as much
a pan of our method as constant comparison, things can happen. Like Doro-
thee H<llscher (H<llscher & Boz.alek, 2012) and Catherine Vanner (2015), we
can acknowledge the advantages of our positionality and learn new ways of
acting---and researching-that at least reduce hegemonic dominance, if not
establish egalitarian relationships. Like Kaprisk.ie Seide (Belgrave & Seide, 2019),
we can remain open to what our research panicipants experience as we witness
and hear about their situations. Although we cannot replicate their experience,
we can aim to become close to it and try to understand how it looks and feels
from their position. And that can move us to share our analyses with audiences
beyond the academy.
As we engage in research practice, constructivist grounded theory also helps us
to recognize ambiguous data and unanswered questions. This method encourages
us to push our analyses funher as these ambiguities and unanswered questions
arise. As we do, unforeseen theoretical ideas and directions become apparent.
Paying close attention to language helps. Through treating coding as an active,
emergent strategy, constructivist grounded theorists excavate tacit meanings and
actions and make connections between them. Similarly, issues concerning social
Genesis of ConstructMst Grounded Theory 179
Acknowledgments
Vann-Ward for contributing our exemplar paper for which she was the lead author
and researcher. I appreciate having had conversations about grounded theory
over the years with Linda Liska Belgrave, Antony Bryant, Cesar Cisneros-Puebla,
Adele E. Clarke, Sharlene Hesse-Biber, Janice M . Morse, Virginia Olesen, David
Silverman, and Terrie Vann-Ward.
Notes
1. The studie> 1 cite here as using consttuctivist 1!JOW1ded theory and methodological
articles discussing the n1cthod arc illwtraOvc. The number of significant publications
f.ir exceeds what [ can cite in this eh.apter.
2. For example, editors Debmont and Atkinson (2010) hold a skcptical view of numer-
OU$ authon' claims to contribute to groW1dcd theory mdluxfs. Their doubt$ iurfacc
when an author "claims to be advancing the discussion ofGrounded Theory, but fails
to add=s the woric of Charmaz (2006) or Clarlce (2005), or any of the papers on the
topics published in Qua/it41;.., Rr~ard, in the recent past" (p. 140).
3. Glaser and his followers proclaim his version is the "cwsic' statement of the method
and declare that Strau,. contributed little to it> original ,tatcment in 1967. They pre-
sent Gb:scr's changes as evolutions of the method and propose pror:agoni3it:S of other
vcnions have rcmodclcd it :according to the canons of conventional qualitative data
analysis (Glaser & Holton, 2004).
4. For more detailed di,cussion of the epistemological contr.ut between po,itivism and
prag,nati,m, sec my chapter in the first edition of thi, book.
5. Middlc.. range theories refer to theories concerning empirical problems. Robert K.
Merton (1957) coined the tcnn to tum sociologiSb away fiom the grand macroscopic
theoric, of the 1950. to dealing with actual problems. From the interprerive pooition,
Herbert Blumer (1969) attacked the unanchorcd grand theorizing ofthe time. Sec, for
example, his 1954 ,,..y "What", Wrong with Social Thcory?"in his 1969 collection.
180 Kathy Channaz
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9
EXEMPLAR
Preserving Self: Theorizing the Socia l
and Psychological Processes of Living
With Parkinson Disease1
Introduction
Parkinson disease res=ch has primarily focused on drugs, gcnomics, or proce-
dures (T. Li, Ho, & C. Li, 2008). Although the cause(s) remain speculative, much
is known about the pathophysiology (Wichmann, Delong, Guridi, & Obeso,
2011). Additionally. various disciplines have examined the psychosocial experi-
ence of people with Parkinson disease using self-repon or standardized measures
(Abudi, Bar-Tai, & Fish, 1997; Schrag, 2006). In comparison, little is known
about the how people face challenges in living with this progressive degenerative
disease (but sec Pinder, I 988; Nijhof. I 995).
People with Parkinson disease experience a wide range of troubling changes
involving neurological, cognitive. and psychiatric difficulties. The disease is
strongly associated with three major public health problems: falls. depression,
and dementia. The disease subtly and deceptively changes how people function,
interact, and subsequently view themselves. Yet they actively strive to maintain
established roles and identity. The public and healthcare providers' limited knowl-
edge of Parlcinson disease and often stigmatizing attitudes (rickle-Dcgnen &
Doyle Lyons, 2004; Pan, Stutzbach, Reichwein, Lee, & Dahodwala, 2014; Pesco-
colido & Manin, 2015) influences both affected individuals' daily lives and profes-
sional trcannent perspectives.
Health professionals know little about how day-to-day management of Par-
kinson disease occurs, how people handle the devastating changes, and how it
affects the self-concept. The experience of living with Parkinson disease cannot
be understood without adequate knowledge. Appreciating how people face life
challenges provides favorable situations for healthcare providers to learn, offer
guidance, and increase their effectiveness in working with them.
Exemplar 189
Thus this chapter focuses on profound changes that occur over time and,
despite these changes, how people with Parkinson disease re!3in their identity.
The research provided debiled insight into their life experiences as parkinson-
ism progressed. Therefore we aim to identify, examine, explore, and theorize
challenging situations and processes people with Parkinson disease experience as
they endeavor to preserve their prediagnostic selves. We address these questions:
What challenges do people with Parkinson disease fuce in daily life? How do they
maintain self-identity? The knowledge generated from these questions enabled
us to develop a substantive theory, Prtserving selffor people wit/1 Parllinso11 disease.
Preserving self is an emerging concept at a descriptive level of development
Qohnson, 1991; Charmaz, 1994; Doka, 1996; Howard, Balne3vcs, Bottorff, &
Rodney, 2011; lrurita & Williams, 2001; King & Jensen, 1994; Logan & Jenny,
1997; Morse, 1997, 2012, p. 127; Ryvickcr, 2009). In this article, we treat Preserv-
ing self theoretically because it is a way of being that susl:lins self-identity through
everyday activities, attitudes, and interactions. Prtstrvi11g self represents the strug-
gles, transitions, and strategics of people who feel they arc losing the normalcy
of familiar roles and interpersonal relationships. 11 is a social process involving
making new meanings (in this case, for people with P3rkinson disease) and taking
action based on these mC3nings to maintain the fonner self. Common attributes
of this concept 3re striving, assening, protecting, and engaging. Failing 10 Preserve
self may lead to diminishing roles, relationships, self-worth, and ultimately, the
loss of one's prior scl(
Strategics to preserve self may be identified through examining people's behav-
iors and emotions during trying times, such as managing chronic illness. Here,
the concept of !'reserving selfserved as an inductive frame for building interpretive
understanding of actions and attitudes reflecting the process of mainbining self-
identity by people with Parkinson disease. Preserving self consists of the follow-
ing five stages that we discuss next: (1) making sense of symptoms, (2) defining
turning points, (3) experiencing identity dilemmas, (4) reconnecting the self, and
(5) envisioning a future.
Literature Review
but gradually reduced muscular function leads to balance impainnenl, gait dis-
turbances, and subsequent falls. Increasing involuntary resting tremors disrupt
deliberate movement and sleep patterns and elicit strong emotions (Chaudhuri,
Odin, Antonini, & Martinez-Martin, 2011}.
Establishing a diagnosis is frequently difficult: people commonly attrib-
ute symptoms to aging, subsequently delaying healthcare for several years until
symptoms can no longer be conrrolled or concealed. Treatments provide limited
symptom alleviation and do nots.low disease progression. Dopamine-replacement
medications (for example, levodopa/carbidopa} improve mobility and function-
ing only for a short time. Disabling side effects appear and medications eventually
become ineffective (Olanow, Stern, & Sethi, 2009). Further, no confirmatory
laboratory tests or procedures exist Qoutsa, Cardberg, Roytta, & Kaasincn, 2014).
Autopsy remains the definitive diagnostic standard (Hughes, Daniel, Kilford, &
Lees, 1992).
Parkinson disease affects 1 of250 people older than age 40, 1 of 100 people
older than age 65, and 1 of 10 people older than age 80 (Eidclberg & Pourfar,
2007). Survival time after diagnosis has been estimated at 8 to 10 years (Elbaz
et al., 2003). Regardless of the lifespan reports, remaining life is spent in varied
and increasing stages of disability.
Methods
Study Design
Constructivist grounded theory shares tile tlleoretical framework of symbolic inter-
actionism, builds on tile pragmatic perspective, and develops tile constructionist point
of view tllrough interpretative understandings of individuals' subjective experience
(Charrnaz, 1990, 2014). Subsequently, this interactive method adopts a problem-
solving approach. By focusing "on process, patterns, and meaning" of experiences
within contexts of daily lives, roles, and relationships (rwcod & Charmaz, 2012,
p. 134), researchers can view problems from participants'pcrspcctive.
The Setting
This community-based study spanned three Midwestern states. The region con-
tains a diverse mix of cultural, racial, and socioeconomic groups ranging from
192 Teme Vann-Ward et al.
the wealthiest in the U.S. to the poorest. Environmental hazards resulted from
epic winter snow and cold (Erbentraut, 2014) and spring floods (Rathbun &
Gottfried, 2014). Usual distances and access to food, medication, and healthcare
posed even greater concern for people during these taxing times.
Recruitment Strategies
Recruitment goals focused on involving people over age 40 with self-reported
Parkinson disease, who might typically be hard to find because of age, mobility
problems, or social isolation. Study flyers were distributed to support groups,
libraries, grocery stores, and professional colleagues. Recruitment inform.a tion
was posted on the Fox Foundation's Trial Finder website (2013) and presentations
were conducted at two support groups. Most participants were identified through
snowball and theoretical san1pling,
Data Collection
Data collection took place from September 2013 through December 2014. Mul-
tiple sources of data included interviews, observations, documents, photographs,
and videos. These data opened opportunities for cng,gemcnt and understanding
the meaning of the participant's world (Blaikic, 2000). Interpretive sufficiency
signaled the completion of data collection.
Qualitative Data
The first author, Terrie Vann-Ward. conducted 62 in-depth interviews; all inter-
views ranged in length from one to over four hours and consisted of 25 initial
face-to-face and 34 follow-up interviews (including one dyadic and 22 phone
interviews, as well as 12 home visits).
Interview pacing followed leads given in each in panicipant's verbal and non-
verbal responses (Chamiaz. 2014, 2015). Several guided questions encouraged
reflection and spontaneous sharing. When people tllked about what they had
been through, strong emotion.s were revealed. Most people cried, some softly,
while others sobbed wrenchingly. Being attentive meant acknowledging feelings.
It also meant pausing the conversation, giving people space to regain composure
(Corbin & Morse, 2003).
Observations
Conducting in-home interviews allowed seeing how panicipants moved about,
completed ADLs, and interacted with f.arnily members. Vann-Ward also attended
two support groups and a dance class. Participants' shared personal photos during
the interviews. Other visual data included personal memorabilia, self-portraits,
researcher photographs, and videos ofparticipants and their environments. Docu-
ments included participant emails, notes, celebrity autobiographies, and popular
movies. These data provided essential understanding about living with Parkinson
disease and the course of illness over lime (Dahlke, Hall, & Phinney, 2015).
Ethics
The institutional review board at the University of Utah approved the study and
consenting procedures. Participant consent was obtained prior to interviews and
for release and publication of photos and videos.
The Partidpants
The S:tnlple comprised 25 (15 M/10 F) volunteers with self-reported Parkinson
disease. Their ages ranged from 40 to 95 years, with most people (19) being in
their sixties and seventies. A variety of backgrounds, occupations, and economic
situations was represented. The sample was predominately Caucasian. Three peo-
ple lived alone and one person resided in an assisted living home. The remaining
21 participants lived with spouses and family. Four of the 25 participants lived
194 Teme Vann-Ward et al.
with children under age 18. Another four participants shared homes with adult
children over age 18. Each spouse of three married couples participated (n - 6).
Family members wishing to participate completed the consent fomt.
The disease duration ranged from three months to over 30 years. Disease stag-
ing: stage I (n - 0), stage II (n - 0), stage Ill (n - 14), stage IV (n - 8), and stage
V (n - 3). People had a range of sclf-c:,re abilities: participants in stage Ill com-
pleted ADL activities at an independence level of 60% to 80%, while people in
stage V ranged between independence levels of20% to 30%. L-dopa (also known
as levodopa/carbidopa) was used by 22 of the 25 participants.
Analysis
Audiotapes were transcribed verbatim. Transcripts were read with reference
10 corresponding pictures and videos. During the first phase of analysis, the
researcher sorted data into broad categories and then explored them by compar-
ing incidents to incidents. The second phase of analytic abstraction consisted
of focused coding (Cham1az, 2014) with the groups of initial codes compared,
refined, and synthesized with increasingly abstract labels.
The technique of constant comparison infom1ed the entire analysis by
expanding possibilities for seeing the similarities and dilferenccs between various
data. Theoretical questions arose that suggested missing data needed for build-
ing concepts. Thus theoretical sampling directed reexamining data from a new
perspective or finding additional participants for understanding and refining the
emerging concepts (Charmaz, 2014). Theoretical sampling also guided ongoing
data collection to represent maximal variety of experiences, including negative
cases (Charmaz. 2014; Morse & Richards, 2002). The ability to sec participants'
challenges and strategics gained conceptual clarity through theoretical sampling.
Results
Making sense
of symptoms ~ Fnmg
out
Turning points
Unt,:llls1g
,e,11i11de,s
./
Oilenmasof
identity
._________.~
Sifting &
sof1ing
Reoonnecting
Pel 1ci11g risks the self
&rewards
.~
Envisioning a
future
their pre-illness self. The actions and emotional states of the people with Parkin-
son disease can be "seen" through the theory logic, which explicates intensely
personal experiences.
The theory of PrtstrvinJI st!f comprises five interdependent stages: (1) making
sense of symptoms, (2) defining turning points, (3) experiencing identity dilem-
mas, (4) reconnecting the self, and (5) envisioning a future. Between each stage
arc transitions that serve a theoretical role of integrating the stages (311d thcir parts)
into a unified process. Figure 9.1 illusrratcs the stages and transitions; the follow-
ing paragraphs descriptively explain Pmmri1111 self.
Notitirrg something is diJfe~nt. Symptomatic changes were often subtle and dif-
ficult for people to notice. Other conditions often complicated these difficulties
and confounded the person's ability to decipher new changes. However, a single
symptom with increasing intensity or the presence of multiple symptoms brought
an awareness of declining health. Family members or friends sometimes noticed
developing changes, bringing their concerns to the person's attention.
Co1,jinning that something is dijftrtnL Participants increasingly questioned and
monitored symptoms as they became more serious. A jolting awareness was
described when one or more symptoms signalcd a "wake-up call," indicating a
startling confirmation ofsomething being very different. One man had been feel-
ing increasingly fatigued for "a lime" but paid little attention 10 the symptoms.
He correlated the intrusive fatigue 10 aging and a cross-country driving trip. Pri-
orities changed one morning. "While playing tennis, a friend told me I looked
like I had Parkinson's. He said my face had no expression, my walk was stiff, and
it looked like I might fall over." The increasing fatigue became "a little bit" more
understandable. The disease became a reality. He wanted to find a solution, went
to his internist promptly, who scheduled an urgent neurology appointment.
1"ttrprtting the symptoms. Participants studied the symptomatic nuances and
recognized developing patterns. Their concerns persisted, frequently for several
years, before they considered their situations serious and needing closer attention .
T hese patterns, however, were typically viewed as normal responses to aging or
increasing computer use. Retrospectively, participants recognized symptoms they
believed were probably pre-Parkinson changes. One such symptom was scrawled
handwriting, which was sufficiently concerning for one man that he finally
sought medical advice: "I said to the doctor, 'You know, I'm having a hard time
writing chccks.'That tipped him off that I might have Parkinson's."
TakillJI adio,1. Participants wondered what caused these physical and emotional
symptoms. Tremors and muscular stiffness were blamed on specific activities such as
excessive exertion or carrying heavy items. They kepi trying "this and that" with a
variety of home remedies and treatments, all without lasting benefit. Muscular dis-
comforts and anxiety were temporarily relieved with exercise. Self-medication prac-
tices involved searching home cupboards for pain relievers or muscle relaxants to
treat aches and stiffness. Those who worked blamed a "bad situation" and felt exas-
per.ited while trying to sort through emotional changes and physical discomforts.
I was getting anxious at work; it was ridiculous. My writing was just hor-
rible. My hips started bothering me. I was having issues with sleep. I got
upset about everything. I had all of these medical problems. I didn't know
why these thin~ were happening. Nothing seemed to help.
or leg spasms, tremors, and/or pain. For example, one nun purchased a walking
cane when his right leg beg.in to tremor. He had not considered seeing the doc-
tor. Instead, he thought a home accident {involving a television falling on his
head) caused his right leg tremors. Because he had emergency treatment at the
time, he believed that he should "learn to adjust."
Of the 25 participants, 10 {40%) had emergency room visits. Experiencing a
health crisis was a13rn1ing. A sudden onset of tremors or chest tightness brought
concerns about the possibility of seizures or a heart attack. Several participants
wondered if they "would malce it'' through. One older man (late stage) was admit-
ted to the intensive care unit and later diagnosed with congestive heart fulure.
The remaining nine individuals were evaluated, given referrals to neurology or
psychiatry, and sent home.
Participants felt frustrated at the length of time spent seeking but not receiv-
ing help. They wondered if their medical doctors could have done something
earlier or better. Some people suggested their doctors were exasperated and were
described as stalling or even avoiding conversations about a definitive diagnosis.
Doctors were recalled as saying, " It could be Parkinson's, but I'm not qualified,"
or "You might want to think about seeing a neurologist."
60 usually worried about ways to keep working while rctirees looked at continu-
ing an active lifestyle. One man was retired for nearly 15 yean when finding out
the diagnosis. He spoke about his life plans: "We haven't closed up shop. We're
going to keep doing what we've been doing."
emb3mssed to ask my sister. I don't know ifit's like some dementi3 or....
I' m really worried.
encour:iged by meeting people with the same illness. Others described 311Xicty.
One woman ominously predicted how her mood might be affected by attend-
ing: "I've been avoiding those groups because I'm a&.iid I'm going to hear things
I don't want 10 hear. I feel like I'm going 10 sec people that arc in a worse stale,
and I don't want 10 be depressed."
Co11sidmnx mtdid11,. Participants consistently described surprise at the imme-
diacy of treatment decisions required at the first appoinrment. Mostly, people
accepted the doctor's recommendations, attributing their passivity to feelings of
shock and being overwhelmed. Participants who began taking L-dopa expressed
amazement at how much better they felt.
Participants did not always fill recommended medication prescriptions. Some
people postponed using medication; several hoped 10 participate in clin.ical trials
requiring de novo status. Other participants expressed reluctance to take dopa-
mine replacement medication due 10 evenrualities of the writhing involuntary
movements of dyskinesia (a pem1anent and disabling side effect). Still, other peo-
ple believed that taking L-<lopa would be a sign of personal failure. One middle-
aged woman (mid-stage) waited years before considering L-<lopa, even with her
inability 10 rise from a chair.
DisclosinJl. Participants quickly realized the limited knowledge of other people
regarding Parkinson disease. Sharing personal infomution with work colleagues
posed difficulties, especially for people who planned on continuing employment.
Keeping secrets and keeping private was a tactic used to reduce potentially hurt-
ful siruations. One man told his human resources manager (with the intention of
protecting his "rights") and requested 1r:1nsfcr 10 a "desk job." He believed work-
ing alone would limit staring colleagues and reduce intrusive questions.
Occasionally participants received little support after telling their families.
Some family members avoided hearing about the illness or the person's experi-
ence. Family responses were described: "He (husband) really doesn't want 10 have
much to do with it." uHc has never asked me what it's like." "She said, "I don't
want 10 know and I'll never ask." Several participants were told, "Never mention
that again." Worries over family reactions prompted many people not to speak
about their situation. One woman (mid-stage) described her decision in not tell-
ing her father (both were older adults). "My dad doesn't know that I have Parkin-
son's disease. I just as soon keep it that way. I think that he would get upset. So,
I hope he passes away before I have lo say...."
The shaking is always there. It wants to get out but you hold it in as much
as you can. It starts with the arms, goes into the legs, and then the feet.
I'll be driving along and start shaking and say to myself, "Well, this isn't
202 Terrie Vann-Ward et al.
supposed to bc."This isn't fun when you're driving. You take your mcds,
sit there, and then go.
His confidence w:is boosted by having containers of L-dopa medica-
tion within reach on the passenger scat. For each person, choosing risky
situations supported some aspect of former identities, but also pointed to
wenvhe/minJI new limitations. People tried avoiding risks, but since circum-
stances had changed, determining what defined a risk w:is difficult.
-n.e v,1/nerable self. Emotional pain and continuing physical changes g;,ve con-
cerning reason that future circumstances might worsen, thereby perpetuating a
sense of helplessness. Participants tried, but sometimes the "best strategy" con-
tributes to difficulties. Feelings of disconnection may lead to isolation. As a tem-
porary solution, isolation could be helpful but may lead to paralyzing anxiety and
eroding self-worth.
FtelinJI detatl,ed and diSlonnetkd. Participants described feeling disconnected
from their lives. Facing confrontation with changing circumstances was delayed
by increasing activity involvement. They tried but failed to maintain their fomter
busy activities: babysitting grandchildren, travcling, community activism, cultural
events, movies, and exercise. Feelings like "the same old self" were reported after
successfully completing even one familiar routine.
Erodin11 self-worth. Outlooks on life were described with phrases such as "No
future," "Every day is overwhelming." or "Going through this on my own"
Depression w:is not a commonly used word Only one participant reported
depressive feelings while another person reported feelings of "chronic gloomi-
ness," but not depression.
Para/yzin11 anxiety. Intense fears and constant worrying about unknown
impending doom were common. Anxiety becomes paralyzing when ii domi-
nates feelings, thoughts, and actions. For some participants, incapacitating wor-
ries developed when former skills were challenged or decisions were required.
Instances of anxiety producing decisions include morning clothes sclcaion, din-
ner meal planning, or driving alone through snow for necessities.
Suddenly being unable to move (freezing of gait) caused enormous anxiety.
During one of Terrie Vann-Ward's home visits, a woman stood up to obtain
something. She could not tum after rising, her face becoming a sheet of fear.
Swaying from side to side did not help; her lower body just would not move.
When Vann-Ward extended her arm, the woman held onto it with both hands
and was able to walk into the next room. They talked about what happened to
cause the movement inability:
She went on to describe not knowing what to do when being stuck. Feeling
afr:lid prevented her from planning her next actions. "What happens if I fall?
What do I do if I have to go to the bathroom?" The term "freezing of gait" was
not used or understood by most participants. Each individual had personal defini-
tions, explanations, and actions for being "stuck" and becoming unstuck.
Faling hurdles. Fomterly mundane tasks became obstacles complicating the
integration of a past and present self, leaving a person without well-rehearsed
defcnsc strategics. Enomtous energy and effort were required to remain self-
reliant, yet dependencies occurred with frightening frequency.
Plrysic4/ depmdmrits. Parkinson disease gradually diminishes ADL capabilities.
Personal hygiene, feeding one's self, or remaining diaper-free were important,
however, how participants treated these concerns changed with increasing dis-
ability and altered personal views. This middle-aged man (mid-s1agc) described
the efforts of getting dressed: "I do everything myself. It 1akes a lot of time and
I fall all the time when putting on my pants. Why can't I remember that I can't
sland up anymorc and put one leg in at a time?"
Regardless of the disease stage, every participant worked diligently at doing
all they could, risking d iscomfort or injury. Even when they could no longer
feed themselves or walk, participants struggled to continue caring for themselves.
One man (stage V). while relying on daily nursing care, described his determined
attempt to independently shower. "It was tough, but I did it. I didn't finish the
shower because I was afraid of falling. I held onto the walls until someone came
to help. It is an insult to my manhood needing someone to clean me."
The fears and realities of physical dependence compounded with conflict-
ing images of past and present identities brought strong emotional responses.
This man (mid-s1agc) exclaimed, "I don't want to give up. I work, exercise.
I don't want to be taken care oC' Although admitting to using folding canes with
seats, relying on or needing assisrivc devices was denied, even while a cane rested
within reach. One person adamantly refused to consider using a mobility aid:
"I would rather crawl on the ground. That is not me.. . . I don't want anyone to
sec me like that because that is not who I am."
Falls concerned participants, before they routinely occurred. Participants with one
or two past fall incidents (HY stage II to early stage 111) were quick to s:iy, "It was just
a stumble" or "I wasn't watching where I was going." They made promises lo them-
selves and f.unily members to stand up straight, use the handrail, and be more careful.
People who reported fulling "over 100 times" or having had numerous breaks and
fractures (HY stages Ill to V) recognized their susceptibility, but they acknowledged
fulling as to be expected with illness and aging. Naturally, no one wants want to fall
down and get hurt, but attention to safety concerns diminished as fulls increased. This
participant (stage V) spoke about nursing aides interfering with his mobility:
What really bothers me is that damn buzzer on the scat cushion. Every time
I move, they (nursing aides) run here and tell me to stop and sit still. This
204 Tente Vann-Ward et al.
I think he fades more than he used to. Sometimes it just pisses you off.
That apathy!
I mean he just puts his little butt down in the chair and watches sports
until the end of the creation. Stop it! I work hard to combat that. We try to
be active. Usually I bully him into going out •nd doing something, which
snaps him out of it. We're signed up for a zillion things.
or with an especially soft voice. For cxantple, "I've had a cold" or "It's loud in
here" helped discretely explain innocent symptoms.
Fi11dinJ1. dim:tio11. Participants developed new understandings of Parkinson dis-
ease by paying attention to symptoms and evaluating their responses to situations,
activities, and medic:itions. One man explained, "Parkinson's is not just in one
place. It's everywhere." Fi11dinJ1. dir,ctio11 relied on observations and actions of the
walthfu/ stlf. Exercise became a daily routine. Dietary intake w.is monitored to
avoid interference with medication absorption. Some participants hired a food
delivery service to avoid driving due to unpredictable muscle freezing episodes.
LeaminJI. prac/i(4./iti,s. Participants realized the import:incc of people in their
lives and the value of trying to maintain prior relationship approaches. This usu-
ally involved degrees of silent compliance in order to achieve personal goals.
Household chores were taken over for which they had little previous experience,
such as cooking, cleaning, or managing the finances. One married couple (both
with Parkinson disease) had recently moved closer to their only child and soon
after became full-time babysitters for their two-year-old grandchild. A cherished
experience became difficult. The wife had mid-stage disabilities while the hus-
band was in the most advanced stages. The toddler and grandfather were outside
while the grandmother was grocery shopping. The child ran into the street, the
grandfather could not speak loud, walk fast, or run. He took action by inten-
tionally faUing on top of the toddler. They were both bruised, but otherwise
unharmed. Leaming practicalities did not always involve planning for untoward
events.
In particular, L-dopa was an important means to hide symptoms, gain a
sense of control, and feel "normal." Participants gained firsthand practical
knowledge of how to use the L-dopa by "experimenting" with self-adjusted
doses to improve functioning before activities or interactions. Dosing infor-
mation did not come from the doctor, nor was self-administration discussed:
instead, participants learned through trial and error. Because L-dopa has a
short half-life, the timing of medication wearing off was not predictable. Peo-
ple dC$cribed being away from home when suddenly (without extra L-dopa)
they were unable to move. This became problematic in situations such as bicy-
cling alone for 50 miles, standing in a busy parking lot, or reaching for money
10 pay the grocery clerk. Embarrassment and humiliation were common. Par-
ticipants addrC$Sed such safety issues by vowing to bring along extra medica-
tion and a cell phone. The very presence of a filled medication bottle seemed
to offer comfort. Medication containers were placed in every household room,
the car, and coat pockets. One middle-aged woman (late stage) spoke of her
reliance on L-dopa:
the disease 311d themselves. This nun (mid-stage) spoke of his frustrations of
being a gr:mdparcnt: "When my granddaughter insists on watching cartoons on
television 311d I'm going slowly nud. At least I have a dcfcnsc for that. But that's
not really Parkinson's, that's every grandparent (chuckling)."
Disease symptoms were acknowledged 311d preconceptions gradually set aside.
Several participants explained, "I always thought Parldnson's was just about hav-
ing a shake, but it's not," and "It's not just your body, Parldnson's effects your mind
311d your relationships. It's everywhere." Strategics became refined: "I found solu-
tions for most of the devils that harass me; anxiety and claustrophobia."
People devoted efforts in maximizing their abilities. Some participants "knew"
they should exercise or practice voice techniques more often. One older woman
(advanced stages) developed a ritual of taking lettuce leaves with medication to
aid in preventing vision loss. This man explained his approach to life, "If I do
things I can do, that's all I need to worry about. If I get worse, I get worse; if I get
better, I get better. But 1 will do what I C311 do in the mC311time." They exam-
ined and adjusted former interests while developing new interests. Some people
became avid bicyclists; others developed skills in wood sculpting or painting,
while others became community volunteers.
Priorities became reorganized, "coming down with a disease" placed valued
roles and relationships "where they should be." One late-stage woman, with hand
contracturcs, devoted time daily for exercising her index fingers to ensure capa-
bilities for sending emails to distant fumily members. One woffi311 acknowledged
the diminished dexterity of her hands and put away a lifelong hobby ofcrocheting
without remorse. She felt sitting with her husband every night was more reward-
ing. Some relationships were relinquished, significant ones nurtured, while new
relationships were formed providing companionship, offering accept311ce, result-
ing in feelings of closeness. One man (late stage) spoke about feeling close with
his grandchildren, "I feel happy when 1 sec my grandchildren or their pictures,
I look at them and say, 'Cod! They're so beautiful!' Having fumily, that's what
counts in life." Many people attended Parkinson disease dance groups and consist-
ently described renewed energy and motivation. One participant explained the
importance of the dance group: "The highlight of my life now is this dance for
Parkinson•s."
Becoming reformulated is a process and not a milestone of achievement.
Coming to terms with the disease or the illness docs not imply that people accept
their illness; instead, becoming a rtformular,d sdf represents increasing connected-
ness to newly fom1ing identities 311d relationships.
I guess I still think I'm in the early stages. Probably because I sec this as
something that's going to last a long time, 20 to 30 years of this stuff: So,
I better be in the early stages now. I'm trapped enough without getting to
that stage. But, I am hopeful that I'm still in the early stages ofit. It would
be nice ifthis was as bad as it gets. But it probably gets worse (deep sighing).
You start out with a little bit of symptoms, then you've got more symp-
toms, then they compound on each other. You feel like you're just going to
keep rolling downhill on a slippery slope; and you can't control it. It's kind
of like that (crying loudly, tears arc falling down checks].
Apathy.... It's something that I don't feel, it's not caring. Apathtia is from
Greek origins. It means without passion, without emotion, without feel-
ing. One of the major results of (the illness) is the inability to get up very
much energy and interest in your work. You kind of dismiss your whole
life before the disease. I have enthusiasm, but most ofit is uken up with . . .
my grandchildren.
Every pa"icipant described having feelings (often intense), but their bodily
expressions were not congruent with their emotions. This was frustrating and
often brought feelings of being trapped within their body, followed by sadness
regarding losses of their relational abilities.
Discussion
How participants responded to daily life challenges was clear; routines and evolving
strategics functioned to preserve fivorcd prcdiagnosis identities, roles, and relation-
ships. People faced their challenges based on past roles and identities while functioning
based in the present moment. This stance affected their relationships, daily activities,
decisions, and ultimately the course of their illness. Over time, strategics emerged
by trial and error (regardless of age or disability), based on the immodiate and ever-
changing nature of problems. Responding successfully meant participants endured
hardships and developed creative methods for sustaining continuity and nomulcy.
This theory of PrmrvinJI selfdescribes how people with Paoonson disease cndcavorod
to maintain their identities through everyday activities, attitudes, and interactions.
212 Terrie Vann-Ward et al.
Generalizability
This research w:is conducted with a unique participant sample; their illness experi-
ences, and hazardous and diverse settings, required researcher skills. Nevertheless,
the theory is gener:tliz.able to those with Parlcinson disease, may be gcner:tliz.ablc
to those who have with a variety of chronic conditions and who have memory
changes, depression, or live in the community with mobility problems.
Devtlop relatio11ships. People seek familiarity and closeness with family mem-
bers, friends, and their health providers. Nurse practitioners could provide conti-
nuity and linkage between specialty and general medical providers.
Ttadi exptcttd a11d rmexp«ltd fttli11gs and bthnviors. Sustaining trusted relation-
ships become the basis for asking questions, communicating concerns, and pro-
viding "bad news," especially surrounding risk-taking behaviors.
Irrvolvetnent with st11so,y ilrlCJ(rating activities. Loss of self essentially means not
being a whole person. Parkinson disease effects every sensory organ and experi-
ence, alters understanding of a person's position in the world due to mobility
and movement symptoms, and fundamentally reshapes relationships. Integrating
emotions, cognitions, and the body through activities such as dance or bicycling
provided benefit to many participants (Alberts, Linder, Penko, Lowe, & Phillips,
2011; Heiberger et al., 2011; Lewis, Annen, Davenport, Hall, & Lovan, 2014;
Snijders, Toni, Ruzicka, & Bloem, 2011). Even though people in the later stages
participated in dance, this may not always be practical. Integrating activities in the
course of daily activities include preparing vegetables for dinner, folding clothes,
humming, or singing.
Conclusion
The lives of people with Parkinson disease portray their desire to assume respon-
sibilities, satisfy oblig.itions, and share fulfilling relationships as they had done in
the past. Meaningful explanations of their situations were sought, relying on fum-
ily, friends, and healthcare providers as they struggled through day-to-day living,
Substantiating these statements is this fuct: over 95% of people with Parkinson
disease remain living at home. Without thoughtful explanations or guidance,
people arc left on their own to devise ways of making sense of dilemmas while
creating new fomlS of identities, relationships, and futures. The clinically derived
theory of Prrmving se!ftills this g.ip in the literature and clinical practice for sup-
porting and encouraging processes of preserving self.
Experiencing Parkinson disease changes how people experience the past, pre-
sent, and future and how they view thentSclves within these timeframes. The past
provides taken-for-granted markers and measures of the person's present actions.
These serve to preserve the familiar self, as known in this past. Thus those with
advanced disease devote concerted efforts to activities and practices used in the
past that they believe will maximize their health and minimize disabilities. When
this strategy f:iils, people then realize that they are no longer the self they were in
the past. Discontinuities between past and present self lead to reevaluating daily
activities and focusing on what they considered "most essential." Ytt. they based
their imagined selves for the future on the present self and subsequently underes-
timated the effects of progressive impairment.
Last, through analyzing the processes constituting preserving self, we theorize
a descriptive construct and thus show how it offers abstract understandings of
Exemplar 215
Acknowledgments
Reprinted from Vann-Wan!. T., Morse, J. M., & Channaz, K. (2017). Preserv-
ing self: Theorizing the social and psychological processes of living with Par-
kinson disease. Qualitative Health Restart/,, 27(7). 964-982. Copyright O 2017
(Sage Public:itions). https://doi.org/ l 0.1177/1049732317707494. Reprinted
with permission.
Notes
1. Parlwuon's disease is an cponymic term. These terms have served as a reward for an
individwl's contribution rcg;irdingacondition (Fargcn &. Hoh, 2014). Style guidelines,
such as those from the Council of Science Edito"' (2014a, 2014b, 2014c) or the Ameri-
can Medical Association (Gws, 2007), recommend eliminating the use of possessive
cponyms. Parkinson disease is the correct form. Even with these guidelines, practices
arc incoru:U-t.cnt. Parkinson"s is often used alone, wually when a pllmll or possessive
form grammatically fits a xntcncc.
2. Parkinson disease is one of 5oevcr.d progressive ncurodcgc.ncntivc parkinsonian disor-
den. Thesc disordcn may be difficult to dutingui:lh from non-progressive forms of
parkinsonism (such as drug-induced). Diagnostic accuracy is low for all forms of par-
kinsonism because people without obvious drug- induced or vascular ea~ may cvcn-
ru.ally be determined to have other atypical forms of neurodegmerative parlw,sonism
as the disease progresses. Examples of more seriow fomu ofatypical neurodegcncrativc
parkinsonism indudc multiple systcn'l atrophy, progrcs.sivc supranudcar palsy. or corti-
cobual dcgcncr2tion. Di:ignoois can only be confim,ed with autopsy (Dickson, 2012;
Wenning, Krismer, &. Pocwe, 2011).
3. At the time of data coUection (2013-2014), larynx tnJUpbntation was a novel and
extraordinarily complex procedure. Tv.o larynx trarup4nts have been documented: the
Clevebnd Clinic in 1998 and UC Davis Medical Center in 2010 (UC Davis Health
System, 2014).
4. Mayan, Mo..c, and Elde,.haw (2006) expanded the concept ofself-reformulation 6-om
interviews with people who had faced death but recovered. They con,idercd self-
reformulation :as 2 desired outcome fiom suffering and 2 goal of rdubilit:ation.
References
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https://doi.org/10.1002/mds.23695
SECTION VI
Situational Analysis
10
FROM GROUNDED THEORY TO
SITUATIONAL ANALYSIS
What 's New? Why? How?
Adele E. Clarke
I. Situational maps specify all the elnnents found in the sit11atio11, human and
non human.
2. Relatio11al maps then analyze relations among all the tlen1mts specified in the situ-
ational map.
Grounded Theory to Situational Analysts 225
3. Soda/ ~rldslarmas maps diagram all the colltctivt actors (social worlds, organi-
zations, instirutions) and their arenas of commitment and action in the
situ3.tion.
4. Positio11al ,naps detail positions taktt1 a11d 1,ot takm in all t/1t major dtbatts in the
discourses found in the situation.
All four maps offer fresh and distinctive analytic pathways into empirical social
science data that attend to its complexities. Like many other recent innovations
in qualitative inquiry, siruational analysis is a hybrid approach. Together, its old
and new theoretical and methodological groundings generate siruational analysis
as a disti11Ctively relational and ecological approach to tmpirically 1111dmta1ulinK social life.•
The data for a siruational analysis research project can be produced through in-
depth interviews and/or ethnographic observations, as is usual in grounded the-
ory. However, siruational analysis also strongly urges focusing on or also including
txt,mt distount materials found in the situation under srudy as data-narrative,
visual, and/or historical materials. These may include all kinds of documents,
websites, imagery, material cultural objects, technological apparatuses, scientific
or other specialized literarurcs, social media, and so forth. In SA, 1vhatev,r disami11t
mattrials txist in the sit11ation of it"111iry art vinvtd as totistituti11t of that situation--int,gral
parts ofit-and therefore worthy of analysis.
Like constructivist grounded theory,' siruational analysis also brings critical
social justice approaches to qualitative inquiry and has deep feminist, antiracist,
decolonizing, and democratizing roots and commitments. In particular, sirua-
tional analysis offers distinctive concepts and maps to help analytically grapple
with power in both its more solid and fluid forms. These critical tools include the
concepts of implicated actors and actants, relational power analytics, and bound-
ary objects. Siruational analysis also encourages collaborative research strategics
that can support more inclusive participatory, decolonizing, and (post)colonial
projects. The final section ofthis chapter details thcsesiruational analysis concepts.
Like social theory, research methods travel, and even as a relatively new method,
siruational analysis has been quite widely taken up internationally and transdis-
ciplinarily. There is a second edition of the primary text, Situational Analysis:
Grounded Theory Afttr tht ltit,rpretivt 'fi1111 (Clarke et al., 2018), with a companion
website rich in resources about the method.• There is also a reader of published
siruational analysis research, Situational Analysis in Practiu: MappinK Rtsearch With
Crotmded '11ieory (Clarke et al., 2015) with a second edition due out in 2021, and
a German translation (Clarke, 2012a), along with German, French, Portuguese
and English language siruational analysis publications. 7 We have also given work-
shops on siruational analysis in many venues. All have broadened the uptake of
siruational analysis.
Significantly, siruational analysis has now been used in a very wide array of
disciplines and spccialtics. These include aging srudics, communications, design,
226 Adele e. Clarke
disaster studies, drug and addiction studies, education, ethnic studies, family ther-
apy, food studies, health and medicine studies, Indigenous and postcolonial stud-
ies, library and information sciences, nursing, occupational science, organi2.1tions
and management, psychology, public health, qualitative methodology and critical
inquiry, science and technology studies, sexuality studies, social work. sociology,
trauma studies, and women's and gender studies. Lists of published situational
analysis research exemplars can be found both on line on the companion website
and in the second edition of Situational Analysis.•
One of the best articles about "how to do" situational analysis research is
included in this volumc-oociologist Jennifer Foskct's {2015) "Situating Knowl-
edge" (see also Foskct, 2004, 2010; Fosket, Kawan, & Lafia, 2000). In fact, read-
ers unfamiliar with situational analysis may well grasp it more fully by reading
Foskct's chapter first as it opens situational analysis up beautifully. Reading an
exemplar from your own discipline or spccialty is also an excellent way to under-
stand situational analysis as an approach and the kinds of analytic work it can help
you do.
Drawing deeply but not only on Anselm Strauss, situational analysis both extends
and goes beyond Str:1wsian grounded theory. What is situational analysis about?
Why create a new approach? How arc Strauss's contributions both preserved and
reconfigured for the new millennium? What new possibilities docs situational
analysis bring to the grounded theory "auction housc"--on offer to all?"
Thus from the outset, grounded theory was aimed at what today might be called
"dcconstructing" and complicaring the age-old stmcture vmus process binary in
social theory, presciently seeing them instead as i11txtricably interwoven in ways
that today would be viewed as poststructural (e.g., Hildenbrand, 2007; Striibing,
2017, 2019).
In his later work, done while I was his student, Strauss sought to incorporate
and integrate analyses of stnutural process in new ways, pushing grounded theory
in directions that were more structurally and contextually sensitive. He worked
assiduously on fr:iming and articulating ways to do grounded theory research that
included specifying the structural condition-eeking to literally make them vis-
ible in doing grounded theory analysis. Strauss's provisional solution, brgely pur-
sued with Juliet Corbin, was the conditio11a/ matrix, a strategy for supplementing
grounded theory's usual prowsua/ emphasis with serious attention to more struc-
tural contextual "ronditio,is." 12 Strauss's pragmatist interactionist sociology was
based most of all in understanding action as a situattd activity. Thus, for Strauss, the
conditional matrix was a situating dtvicc-a heuristic means ofmablinggroundtd theory
rtstarthm to t11visio11 the ronttxts and conditions u11dtr which tht adion is o«urritlJI.
The several versions of the conditional matrices Strauss and Corbin produced
provide systematic paths for grounded theorists to follow to facilitate specifying
the salient structural conditions that obtain for the phenomenon under studyu
(see Figure 10.t (Strauss & Corbin, 1990, p. 163)). Here the concentric circles
represent the more structural conditions wit/ri11 which the focus of analysis dwells.
Structural conditions are portrayed as co11ttxt, arrayed around the central action
focus from local to global (from near the center/ core to faraway places on the
periphery). Action is in the center of the diagra~he grounded theory social
process.
Specifically, the conditional matrix frames a number of concerns that are to be
considered by the analyst, generally organized into "levels": international (eco-
nomic, cultural, religious, scientific, and environmental issues); national (political,
governmental, cultural, economic, gender, age, ethnicity, race, particular national
issues, etc.); and, depending on where the research is undertaken, community,
organizational, institutional, or local group and individuaV(inter)actional setting.
At t/u, corefar Strauss is action (sec also Clarke, 2008a, 2010a; Strauss, 1993). In bter
versions of the conditional matrix (e.g., Strauss & Corbin, 1998, p. 184), these
Grounded Theory to Situational Analysis 229
conditions spiral around the central focus of analysis, implying that such condi-
tions may be closer in or more peripheral, adding a sense of fluidity and improv-
ing the diagram." But both the micro/macro range of conceptualiZ3tion and the
assumption of the matrix as a separate "context" arc preserved. 15
Giving considerable credit where it is clearly due, the conditional matrices
certainly opened Straussian grounded theory up to analyzing social structuring
in ways that arc highly important, and to this day they remain rare and important
in qualitative inquiry. As Carey (2002, p. 202) noted, Str.tuss's was "a sociology
of structuration before Anthony Giddens invented the wor:d." All in all, however,
especially given the primacy of the nation st:1te, the conditional matrix remains a
very modernist vision.
Peter Hall's (1997, p. 401, emphasis added) critique on this point, which I share,
is that "the imagery of the conditional matrix as a set of concentric circles, while
230 Adele E. Clarice
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Crounded Theory to Situational Analysis 231
I therefore began to think more seriously and conceptually about "the situa-
tion," as the Situ31ional Matrix revw. The fundamental assumption ofsitu31ional
analysis is that everything in the situation bot/, co-cotutit14/es and tiff,cts most every-
thing else in the situation in some way{s}. Everything actually in the situation or
understood 10 be part of it "conditions the possibilities" {yes, FouC3ult} of inter-
preting that situation and taking action b3sed on those interpretations (Blumer,
1969}.
I gradually can1e to rely deeply here on pragmatist philosophers' discussions of
situatcdncss and situations. 11 for example, John Dewey (1938, pp. 66-68; empha-
ses in original and added} brilliantly framed the concept of the situation and its
ultim3tc import:
Dewey is arguing th3t in practice, in life, things havt, meani11g only in relationship to
the siluation(s) i11 which they are found or O<:lUr. We make sense of the world through
understandi11g situations. Understanding situations is therefore the project of situ-
ational analysis as a method.
But Dewey (1938, p. 68; emphases added) also framed the situation as itself hav-
ing a gestalt that makes the whole greater than the sum of its parts--"something
that was not there before": "It is to be remarked that a situatio11 is a ruholt in virtue
of its immediat,ly pervasiw quality. . .. that which binds all constituents into a whole
but ii is also unique; it constitutes in e3ch situation an individual situation, indivis-
ible and ,mduplicable." The situation becomes an entity sui generis--a distinctive
phenomenon unique unto itself-including tht relationality of th, tlem,nts in their
particular kmporal and spatial ,co/OK'f which transfomu them. No wonder we return
10 Dewey today.
In contemporary social theory, Deleuzian scholar Brian Massumi (2002,
p. 211) builds further on this important "gestalt" of situ3tions, naming that which
makes a situation greater than the sum of its parts its "exccss"-which then
"btlo11gs to their joint situation. More precisely, it enters their situation." The agency
of tlte situation its,lf 1/11,s btco111,s palpabl, if not visibl,. Massumi (2002, pp. 209-210;
emphasis in origin3l} further theorizes, "There are other ways of approaching
Grounded Theory to Situational Analysis 233
the situation than bare-braining it. ... (W)hat is at stake is no longer factuality
and ilS profitability but rather relation and iis gtnitivity. The question is: what new
thoughis docs (the situation) ... make it possible to think?" Situational analysis
itself builds on this "genitivity of the situation" through analysis (sec also Clarke &
Friese, in prep.).
This ccntering on the situation and ilS overall gestalt in situational analysis is
precisely why situational analysis is so strong at handling emergent phenomena
and new facclS of older phenomena. In making the situational map, the researcher
empirically builds up a portr.lit of the situation in all ilS uniqueness. Then the
complexities of relations withi11 it arc analyzed with relational maps, and ilS col-
lective actors and their commimtcnts through social worlds/arenas maps. Last,
positions taken and not taken in major debates arc detailed. A "thick analysis"
(Foskct, 2015, p. 196) of the unique situation is thereby built up, allowing emerg-
ing phenomena to come to the analytic forefront.
My methodological attention to the situation was also channclcd through
several other inspirational texts. For cxantple, in his classic methods text The
Rmarth Act, Nonnan Denzin ((1970], 1989, 2009) deemed "situating interpret:1-
tion" requisite for qualititivc inquiry. I taught his short section for years, craving
more. Haraway's (1991 b) classic feminist theory paper on "Situated Knowledges"
was another key theoretical inspiration." There were others too, but in key ways,
Dewey said it all.
In sum, the methodological heart ofsituational analysis lies in empirically expli-
cating the situation of interest. 77,r silllation as a whole is to be described and ana-
lyzcd through mapping. Morrionc (1985, pp. 161- 162; emphasis added) noted,
"Situations have a career-like quality and arc linked in various ways ... to other
situations." Hall (1997, p. 400; emphasis added) wrote, "Anselm Strauss (1993) has
contributed more than any other interactionist to the conceptualization of social
organization and our understanding of rtlatioris amo11g situations." While situational
analysis opens up and extends this aspect of Strauss's methodological cng:igcmcnt,
without the Straussian conditional matrices, situational analysis would not exist.
It has neither beginning nor end, but always 3 middle (milieu) from which
it grows and which it overspills.... ·11,e rlrizome pertains to a map that must
bt prod,u,d, constnuted, a rnap t/rat is always deta,/,al,I,, amnectablt, rtvmiblt,
rnodijiablt, and has rnultiplt nitry,vays and txits and its <>Wn lints offlig/rt. It is
tracin11s that must be put or, t/re map, not t/re opposite.
Crounded Theory to Situational Analysis 237
Rcvisioning is requisite. Key here arc spatiality, rclationality, and alliances in rela-
tions. Rhizomatics arc generative, fluid, tcntativc--widc open, emergent and
responsive rclationalities. So too arc situational maps, as we shall sec.
Delcuzc and Guattari's (1987) concept of assemblage brings together hetero-
geneous entities in dynamic, fluid relations. An assemblage can expand, contract,
and so forth, and is an inherently unstable phenomenon. It is precisely the /oose-
ntss of the connections among heterogeneous entities, and the in.stahilily of those
connections, that make the concept of assemblage an inspirational metaphor for
theorizing the situation in SA. Dclcuzc and Guattari (1987, p. 23) themselves
recognized the challenges that grasping assemblages poses: "It's not easy to sec
th.ings in the middle, rather than looking down on them from above or up at
them from below, or from left to right or right to left: try it, you'll sec that eve-
rything changes." Ytt doing research requires us to do just that-to attempt to
"sec th.ings in the middle" at one historical moment, while acknowledging that
things arc always changing, that our analyses arc--m,d ca11 only ln----partial and
temporally bounded.
Dclcuzc and Guattari :lid and abet the shift from foregrounding process and
tcmporality so central to grounded theory to instead emphasizing the more
structural relationalities revealed by the analytic mapping strategics of situational
analysis.
a11d materialist view of the nonhuman tacitly informed some of our research
(Cl:irke & Star, 2003, 2008).
Let me further clarify and situate the term "nonhuman." Over the past sev-
eral decades, the importance of thing$-materialitics-has been retheorized in
a number of ways through poststrucrural lenses. Foucault's (1973) ·11,e Order
of rhi1111s raised fresh ways of conceptualizing how "things" and their clas-
sifications organize our grasp of the world. Actor-network theory (ANT),
developed especially by Bruno Latour, Michel Callon, John Law, and Made-
leine Akrich in science and technology studies, furthered this move, initiating
explicit and theoretical and methodological starus for the non human and using
that term.29
In ANT, "nonhuman actants" :ire not only present in siruations but also have
agency in those situations. Woolg:ir (1991) caprured this vividly in research on
"how computers configure their users," foaruring the agency of nonhuman pro-
grams in making us do things differently. Moreover, with laptops or cell phones
in place, we :ire continuous with our technologics--we :ire "cyborgs" (cybernetic
org,misms) (H:iraway, (1985), 1991a).
This reconceptualization of the nonhuman as not only important but also
agentic is deeply provocative and productive. Adequate a,1alysts of sihlalions bei11J1
researched ,nust i11dude the nonhuman expliatly and in C1»1siderable detail. Significantly,
this takes up the challenge of posthumanism-the idea that only humans "really"
maner or "maner most," and asserts that the social includes agentic nonhuman
actants. "By acknowledging nonhumans as components and determinants of the
arrangements that encompass people, this line of research probll!ltUltizts the social and
d1allen11es traditional rendtri1111s of it as relatio11s betwttn people" (Schatzki, Cetina, &
von Savigny, 2001, p. 11, emphasis added). A key argument in science and tech-
nology srudies has been that the nonhunun and the human :ire co-constirutivc---
lOJlelher co,1stituti1111 t/1e rvorld and e01h other.
Significant here, suth protesses of aH01istnu:tion and co-co1istitutio11 can be studied
thro1111h usi1111 the sit11ation as the locus of analysis, and txpliatly i111:/udin11 all a,uilytically
perti,w11 11onhuma,1 (inc"1dinJI ltthnical) elements alon11 with the human 011 silltalional
maps. Siruational analysis thus offers a distinctively materialist constructionism.
Nonhunun actants structurally condition the interactions within the situation
through their specific material properties and requirements.'° Their agency is
everywhere.
In sum, the theoretical tap roots of siruational analysis lie in pragmatist phi-
losophy, Chicago School ecologies and interactionism. Its newer theoretical
roots include Foucauldian discourse srudies going beyond "the knowing sub-
ject," Dcleuzc and Cuanari's rhizomes and assemblages, and taking the nonhu-
man explicitly into account. These come together in the methodological shift to
focusing on the siruation as the unit of analysis in siruational analysis nupping, to
which I now tum.
Grounded Theory to Situational Analysis 239
1. Situational maps lay out the major tltmt11ls human, nonhuman, discursive, and
other, empirically found in the research situation ofinquiry.
2. Rtlationa/ maps, made using situational maps, map and analyzc relations
among the different elements in the situation.
3. S«ial UN>rldslam1as maps lay out the colltaivt aao,s and tht artna{s) of commit-
ment and discourse within which they arc cng;,ged in ongoing ncgotiations-
meso-lcvcl interpretations of the situation.
4. Positional maps lay out the major positions taktn, and not taktt~ in the data vis-
a-vis particular axes of difference, concern, and coniroversy around issues in
the situation ofinquiry
All four kinds of nups provoke analytic work, offering fresh ways into social sci-
ence data especially well suited to contemporary studies from solely interview-
based to multi-sited research projects. (For guidance in doing situational analysis
research, see Clarke et al., 2018, esp. chapters 4-9. For templates for nuking each
of the four kinds of maps, sec the SAGE companion website at https:/ /study.
sagcpub.com/clarkc2c/student-rcsources/tcmplates.)
Situational Maps
The initial maps done in SA--situational maps--lay out the major human, non-
human, discursive, historical, symbolic, cultural, political, and other elements in
the research situation of concern and provoke analysis of relations among them.
These maps capture the messy complexities of the situation in their dense rela-
tions and permutations. They intentionally work a~ainst the usual simplifications
so characteristic of scientific work (Star, 1983) in particularly poststructural and
interpretive ways. Sec Figure I 0.3.
The messy situational map also works as an excellent "holding device," a place
to "put"-ca.sily write down-all the possible elements (deleting any that do
not empirically pan out), and to add new elements as they emerge through fresh
data gathering. Once an clement is empirically confirmed through data, if it is
seemingly important analytically, the researcher can follow through with further
theoretical sampling (sec Charmaz, 2014, chapter 8).
Situational maps arc also excellent rtstard1 dts~n tools. Even a very prtlin,inary
situational map helps in planning a situational analysis research project. especially
240 Adele E. Clarice
Nonhurnan
AclantA
Oisoourse on
'tJ"
ldea,Concept
1
lnfras1ructural
Elementt1
because researchers typically have to discuss many facets of the design in disserta-
tion proposals and research gnnts l011g btfort any research has been done! Having
some idea of the important elements to be researched in the situation under study
enables writing stronger and clearer proposals.
In Figure 10.4, you can sec the basic categories more clearly. These catego-
ries derive in part from my own work and from Str:mss's (1993, p. 252) "general
orders" within his negotiated or proccssual ordering framework: spatial, temporal,
technological, work, sentimental, moral, aesthetic, and so on, In terms of laying
out the n13jor elements in situations, these categories arc fairly generic-common
across research situations.
It is important to note that there is no absolult nttd lo include all of thrst a,t,gorits
in any givm analysis. What appears in yoursitu3tional map is based on yo11rsituation
Grounded Theory to Situational Analysis 241
of inquiry-yo11r projfd. Both messy and ordered situational maps arc done and
redone across the career of the research project along with analytic memos.
Non-Human
ActantA
o~n\Zalion
t3
Key Event
112
Discourse on
•N·
Location
Infrastructural
Element t1
ln<llvidua1
R
btt1v,m two (or more) d,mn,ts. This m3pping is done systematically, one clement at a
time. Such rel3tion31 an:tlyses arc the major work done with the situation3J map.
It par:tllels the word by word, line by line coding procedures in grounded theory,
similarly relying on being highly systematic in carefully an:tlyzing the empirical
data to generate a rich 3nalysis.
Relational maps portray the major and minor relationships or "rcl3tion31ities"
in the situ3tion. In memoing the maps, you focus on the most interesting rela-
tions and then theoretically sample them-gathering more dat.1 about them. Ulti-
mately this helps the an:tlyst decide which storics--which rclation~o pursue as
the heart of the project. We cannot tell every story.
Both the situational and relational maps arc usu:tlly working maps for the
rescarchcr(s). Thus, neither usually appears as the focus of a chapter or publica-
tion. Exceptions to this arc often presented to demonstrate an unusually wide
Grounded Theory to Situational Analysis 243
..
'
' ,
:..::_
''
',,
, ....... _
' '•
'
/
Positional Maps
Situational analysis pioneered in integrating discourse analysis with grounded
theory, thereby extending grounded theory (Clarke, 2003, 2005) . .,. Positional
Grounded Theory to Situational Analysis 245
maps arc integral t ~ t the very core of-making situational analysis a fully post-
structural approach to qualitative inquiry. In a situational analysis project, posi-
tional maps arc the analytic tools applied distinctively to the discursive materials in
the situation, g.ithcred through fieldwork, participant observation, interviewing,
and the collection of documents, websites, and any and all other such discourse data
fo,md in the situatio11 ofinq11iry.
Positional maps analyzc the discourses in the situation of inquiry broadly con-
ceived They do very different kinds of analytic work than the situational and
social worlds/arenas maps. 77., tore goal of positio11a/ maps is to lay 0111 the major
positions takm on ismes in distoursrs fou11d in the sit11ation--topics of focus, concern,
and often but not always contcstation and controversy. Positional maps focus on
issues, positions on issues, absences of positions where they might be expected
(sites of discursive silence), and differences in discourses central to the situation
under study.
Perhaps the most important and radical aspect of positional maps in situational
analysis is that positions are 1101 to"tlattd or associated with pmo11s orgroups or i,utitu-
tio,u. Instead , we seek to move with Foucault (1973, p. xiv) beyond "the knowing
subject" here. Positio,u on positional maps art positio,u 14km in discourses. Individuals
and groups of all sorts may and commonly do hold multiple and oftm to11tradit1ory
positions on the same issue. Positional maps seek to represent this heterogeneity
of positions in aU its richness, not to link the positio,u to particular aaors and thereby
simplify them. This is a distinctively poststructural move, intentionally designed
to reveal complexities.
Figure 10.7 offers an abstract positional map that portrays positions on a par-
ticular issue in the larger situation of concern. There arc two main axes, 1 and 2,
and an infinite number of positions along them is possible. Six different positions
arc shown on this map: A, B, C, D, E, and F. Positional maps also reveal possible
positions for which you have not found any data. If, after searching further data,
this remains true, you have identified a site of silence. One of the powerful things
positional maps do is to "help silences speak"--to allow you to name them and
explore reasons for the silence. Typically, a number of different positional maps
will be done for a situational analysis project, each focusing on the positions
found in relation to different axes of inquiry.
Positional maps center on complexities, differences, and controversies which
arc themselves heterogeneous. Thus positional maps offer improved means of
representing debates and positionality interpretively (sec Clarke et al., 2018:
chapter 7). Because of this, many situational analysis publications ccntcr on posi-
tional maps (e.g., Fisher, 2014; Friese, 2010, 2013; Cagnon, Jacob, & Holmes,
2015; Sala2ar-Torres & Ohman, 2015; Washburn, 2015).
In sum, each kind of map in situational analysis docs distinctive kinds of work
in delineating and analyzing the situation under study and its different forms of
complexity and relationality (Clarke & Keller, 2014). Situational and relational
maps detail the elemmts and their dttue relations in the situation. Social worlds/are-
nas maps ccntcr on the re/afio1,a/ flologirs of colltllive, organizational, and institutional
246 Adele E. Clari<e
+++
Position
A Position
I'
A Position
X C
I
s
I Position
B
Position
D Position
C
AXIS2 +++
++ = more so
- - lessso
tnlilies, rarely pursued. Positional maps offer in-depth analystS ofdebates and co11t,sttd
issues in 1l1t situation--including positions 1101 taken or silenced.
Together, the four situational analysis maps centcr on elucidating the key ele-
ments, relations, discourses, structures, and conditions of possibility that char-
acterize the situation of inquiry. Thus situational an.alysis can deeply situate
research projects individually, collectively, organizationally, institutionally, tem-
porally, geographically, materially, discursively, culturally, symbolically, visually,
and historically.
Together, the maps and memos about them constitute tht overall situational
a11alysis research analysis---a rtlational tcolOfly of the situatio11. They provide what
Park (1952) called "the big picture" or "the big news," or what Star (1995b)
called an "ecology of knowledge" of the situation under study." The maps
portray the assemblage of elements and the ecology of relations among them,
Grounded Theory to Situational Analysis 247
major collective actors 3Ild fundamental issues 3Ild debates in the broad situa-
tion studied.
TogC!hcr these maps answer the questions: Where 3Ild when in the world is this
project going on? What and who arc involved in this situation? What is going on
in this situation? What is at stake in the situation for the <lilfcrent entities involved?
What "con<litions of possibility" for change arc offered in this situation? What
con<litions render which ch311ges essentially impossible? What and who are ren-
dered invisible or marginalized {implicated actors)? By whom {who has what kinds
of power in the situation)? Why and how do these con<litions matttrr To whom?
Situational analysis studies can st3Ild on their own, independently, as the
method is fully grounded and empirically 3Iltbitious. Alternatively, in a larger
study such as a dissert:1tion or book project, the rcscarcher(s) might want to com-
bine situational 3Ilalysis with constructivist grounded theory (Chmnaz, 2014)
with which it is wholly compatible (sec e.g., Friese [2013) foran example). Com-
bining the study of action, situations, and discourses is very analytically potent.
In addition, researchers may use the maps to design situattd int,rvtntio,is based on
their research--policy-rclatcd actions to implement changes in education, clini-
cal nursing or medicine, and so on. While not discussed here, situational analysis
is also used in the analysis of narrative, visual and historical materials {sec Clarke
et al., 2018, chapters 10-13).
As a long-term feminist and social justice advocate, a major goal I had in creating
situational analysis was to "build in" innovative tritilal tools useful for the explicit
analysis of power relations."' The focus of this section, these tools include analyz..
ing collective actors' pqwer rtfatio,is, bo1mda,y obj«ts, impliC4ted adors and ackmts, and
dttnocratizi11~ rtprtstnlation by attending to the margins. Mapping :also enhances
possibilities for a,l/aboratio11, potentially making research more participatory and
democratic (Clarke, 20193).
Ultimately, social worlds/arenas maps also situate the research more broadly.
As Colapietro (2011, p. 32) asserts,
Reflections
Acknowledgments
Figures 10.1 and 10.4 to 10. 7 originally appeared in the following publiC1tions:
Figure 10.1: Strauss and Corbin's 1990 Conditional Matrix. From Strauss, A.
L., & Corbin, J. (I 990). The BasifS of Qualitative Analysis: Crout1ded Theory
Proctdurts and ·rt,hniquts. Thousand Oaks, CA: Sage.
Figures 10.4 to 10.7: Claske, From Adele E. Claske, Carrie Friese & Rachel
S. Washburn. Situatiot1al A,,alysis: Grounded Theory After tilt Inttrpretive 1i1m,
second edition. Copyright 2018 by Sage Publications, Inc. Reprinted with
permission of the publisher.
Notes
I. On the renawancc in qualitative inqui,y, sec, e.g., Atkinson, Coffey, and Delamont
(2003), Bryant & Channaz (2007b, 2019), Bryant (2009, 2017), Channaz (2000,
2006, 2014), ctul<c (2019b), Cbrl<e, Frie<c & Washburn (2015, pp. 22-50), Den-
zin & Lincoln (1994, 2000, 2005, 2011, 2018), and Lather (1991, 2007). On Anselm
Stnw.s, sec B-=ngcr (1998b), Clarlcc and Star (1998), and Lessor (2000), all avaibblc
at http://dnc2.uaf.edu/public/ansclmstnwwcssay,.hcrnl (acce<scd February 1, 2018);
sec also Bryant (2009), Chamiaz (2008), Chamiaz and Clarke (2020), Corbin (1991,
1997), Hildenbrand (2004), ~e< (1991), Striibing (2007, 2017, 2019), and Wiener
(2007). On Glaser, sec Martin and Gynnild (2011).
2. On "the interpretive tum" ,cc Rabinow and Sulliwn (1987), Clarlce, Frie<c, and
Washburn (2018, pp. 8-12, 62~3), and Clarlcc (2019b). Sec also Clarlce (2009).
3. When lint developing her methodoloi,,y in the 1990s, Channaz (2000, 2014,
pp. 13-14) dutinguished between c01istnutivut and c01istnutionist approodl<S, asserting
that those calling thcrmclvcs colUttUctioni.sts did not necessarily or thoughtfully and
rcAcxivcly view their own work as corutructcd interpretations.. while constructiv-
ists did so. Today she sccs many social consttuctionuts taking a considerably more
rcftcxivc stance toward their worlc. Thw the in-practice differences have narrowed.
With Channaz, I view most everything as construc:tcd and interpreted. an assumption
integral to my version of intcractionum (sec also Blumer 1969). On comtruction-
i=, Hobtcin and Gubrium (2007) offer chapters on constructioni,m across the di,ci-
plines. Channaz (1995, 2000, 2006, 2007,2008, 2009, 2014) focuses on constructivist
grounded theory. Sec aJ.o Velody and Williams (1998) and Weinberg (2015).
4. While I ,ketch these new theoretical and methodological foundatioru in ,hi, chapter,
we develop them much more fully in Cbrkc et al. (2018: chapters 1-3).
5. The critical capacities and analytic, ofconstructivut grounded theory have been ambi-
tiowly elaborated by Chamw: (2011, 2012, 2016, 2017a, 2017b; Channaz Thorn-
berg & Keane 2018). On situational analy,i, as a critical approach, sec also Cbrl<c
(2019a) and Clarke et al. (2015, pp. 77--81, 180-184). Sec :ilio Cbrkc & Chamuz
(2020).
6. The Situalianal Analysis companion web,itc is at https://midy.sag,:pub.com/clarkc2c
(acccs:scd January 29, 2018). Resources avaibblc ontine include FAQ, about SA,
templates for doing all four kinds of situational analy,is nups, exemplars from many
fields, tips for teaching and learning situational analy,is method, video and multimedia
resource,, and the downloadable bibliography from the text.
7. Situational analy,i, work. in German include Clarlcc (2011, 2012a; Clarke & Keller
2011). In French and Portugue<e, sec Henckcs (2007), and Clarke (2010. (2008b)).
Cbrkc's situational analy,i, publications arc listed at the end of this volume.
254 Adele E. Clarice
8 . For c.xcmpla.r, from thc>e fields, sec Appendices B and C of Clarke et :,J. (2018,
pp. 374-383) Sit11•tio111JI An.Jy,is: Croundtd 'n1tory Afi,r th, /111npmivt Tum. They arc
also aV2ibblc at https://study.:1o2gcpub.com/clan:c2c/studcnt-rcsowccs/cxemplars-of-
,iruatiorul-an:,Jy,is-projccis (accessed January 29, 2018); for links to select articles, sec
hnps://study.,agcpub.com/clarke2c/student-rcoourccs/,ogc-jown:,J-articles (accessed
January 29, 2018).
9. Both Dewey (1939) and Blumer (1969) vividly asserted the non-fungibility of theory
and method. Feminist interactionist Leigh Stir (1989) further developed the concept
of"theory/methods pack2gc" as co-constitutive (sec Clarke et :,J. [2018, pp. 23-2SD.
Using a 0 p:ackagc., well involvCJ the r<:$CU'Chcr in learning the theory and the practices
.nd how to articulate them with your own substantive won< (sec Clarke, 1991, 2005,
pp. 2-5;Star, 1989, 1991a, 1991b, 1999,2007;Star&Strams, 1998;Strams&Corbin,
I 997). Such a pacJc.gc may eventually become what Star (2007) ailed the grounded
theory way of "knowing and doing IOJl<llttr." On Star, sec also Clarke (2020b).
10. On the importance ofundcntanding cpi.tcmology and onto~'Y,SCC Carter and Litdc
(2007).
11. Fi.her and Strauss (1978, pp 458-459) ailed intenctioni.m an "auction house," not.
ing that people came and went. buying particular items at will. The grounded theory
tradition operates similarly-for better and wonc. The questions addn:sscd in this
chaptcr:arc answered more elaborately in Clarke et :,J. (2018: chaptcn 1-3) and Clarke
(2019a); sec also Clarke (2005, pp. xvii-81).
12. On the conditiorul matrices, sec Strauss (1987, 1991, 1993, 1995; Straws & Corbin,
1990, 1998; Corbin & Strauss, 1990). Straws would likely have been f.uniliar with
Ocwcy's (1938, p. 60) concept of"the matrix of inquiry," and I suspect it was a key
J'C$0W'C<:' in his development ofthe conditional matticcs.
13. SmuM and Corbin pursued wrious versions of the conditional matrices across a dec-
ade, attempting to refine this tool of grounded theory. Sec Straws and Corbin (1990,
p. 163, 1998, p. 184), Corbin (1991, p. 37), Straws and Corbin (1991, p. 457). In
NtRO(iali""', Strauss (1978b, pp. 98-99) had earlier distingui.hed between a broader
stmdural context and a narrower. more immediate tl(JlOlialio,J context. Later. So-aus.s
and Corbin (1990, p . 100) di.tinguished among caus:,I, int<:rvening. and contextu:,J
conditions.
14. In Corbin's (Straws & Corbin, 1998, p. 184) lint revised edition of "/7r, Basia, pub-
lished soon alter Strauss died in 1996. the individu:,J repbced action as the central
analytic in the matrix, but this was changed back to action in subsequent cditioN
(Corbin & Strauss, 2008, 2015). Strauss (1991, pp. 455-464) also published a paper
he and Corbin had presented at meetings of the American Sociologic:,J Association
in 1990, including a research-based project matrix that showed important further
empiric:,) development of the matrix concept (Strauss, 1991, p. 457).
I 5. Hi.torically in the socw sciences, research was conceptualized as ccntcrcd on the
micro (interpcnonal), mcso (social/organization:,J/institutiorul), and/or maao (broad
historical patterns such as the development of :agriculrurc. transportation, industriali-
zation, globalization) levels. Qualitative =eh was thought to hold sw-zy largely, if
not only, over the micro level (though abo punucd at the mc:so lcvcf), while quantita-
tive iurvcy research targeted both micro and mcso levels. Some quantitative research
addressed macro levels, as did armchair theorizing, only margirully based in empiric:,)
research. By and large, poslStructur:,I theorico reject thi. tripartite fiamcwork. seeing
thi. construct not only as outdat<:d but :,lso as f.iiling to grasp a fundamental assump-
tion ofpoststructur.al thinking--that phenomena arc coco1ufitulivt--prod11ctd tlmn~I• tl~
r,/olio,u of tnlilia al •II ltvtls of O'Jl.aniz•tio,ral <0mplt:xity (e.g., Jasanoff, 2004). That is,
social relations till""°" .U levels. miling social phenomena non- fungibly ":,)) of the
abovc."Thercforc, an:,Jytic focus (both quantitative and qualitative) should be on com-
plexities, relationalities, and ecologies. Thi. strat<:gy iisclf situates the study ofrelations
as explicitly located in space and time-as explicitly silu•kd. Sec Clarke et :,J. (2018,
pp. 62-63).
Grounded Theory to Situational Analysis 255
16. Nor doc. Charmu (2014) di>cw:s them. Corbin and Smu,s (2014) di,cu,s the condi-
tional matrices in ch2p1<r 8 on contexL M ost w<>undcd theory rc=rch papers I have
read r.irdy utiw::.c conditional matrices in the 2nalysi.s, nor arc diagrams commonly
0
wed to integrate a conccptu21 framework. In.stead, generating simple 0 thcmcs is typi-
cally deemed an:alytically ,ufficicnt, though it rarely is and :an:al)'SC$ remain thin and
,h;allow.
17. This wuc is :also at the hC211: of Leigh S12r', (S12r & Cric.cmcr 1989; S12r 1991a, 2010)
2lgWYICnts 2gain>< Bruno utour's (1986) concept of"immut2blc mobiles," which ,he
countered with her own concept of "boundary objccu." She too a,gues for knowledge
as :alway, deeply situated, finnly :and «oloti,olly ,mb<dd,d. While mobile, travel. they arc
adopted and adapted for use in new situations 211d arc thereby transformed. Sec :also
Bowker, T immcm,ans, Clarke, and Balka (2015, pp. 171-259) and Clarke (2020b).
18. Sec Clarke et 31. (2018, pp. 15-18, 47-49, and 68-71).
19. The earliest >Ociological framing wa, William I. Thoma, and Dorothy Swayne Thom-
as', ((1923] 1978, (1928) 1970) funous theorem of"thc definition of the situation."
It wa, foundational for both symbolic interactionism (c.i;,, lllumcr, 1969), and for
corutructionism more bro:adly (Wcinb<rg, 2015). The theorem echoed prag,n:,mt
philosopher George Herbert Mead', (1927/1964, p. 315) :uscnion that situations arr
OTJIOtuZOliMIS of pmp,ttill(S that stratify noturr. Sec :also Cc&:i (2016).
20. In both his rcscarch 211d theoretical writings, Strau,s (c.i;,, 1987, 1991, 1993) 2"Crted
the "goodn= offit" bccwccn pragmatism (e.g., Mead and Dewey), ,ymbolic intcr.ic-
tionism (c.i;,, lllumcr, [1969] 1993), and later ,oci;al con,tructionism (c.i;,, Ilc"l,,cr &
Luckmann, 1966). Toward the end of his career, Straw, publi>hcd extensively on
intcractionist theory and theorists. Sec http://dnc2.ucsf.edu/public/211selmstrau,s/
cv.html (accc,scdJanuasy 23, 2018). On intcractionism, sec c.i;,, Reynolds and Her-
man (2003).
21. On areal nups,scc e.g., Fine (1995) and Kurtz (1984). For Chicago School examples,
sec e.g., Parle (1952), Blumer (1958), and Hughe, (1971 , c,p. pp. 267, 270).
22. The rcscarchcr's capacity to use soci:al worlds/areno.s an:aly,is to open up a situation
c,scntially depends upon doing such b""talt...witchini;, Here a (wually quite complex)
,oci;al world can itself be an:alyzcd as an arena. Alternatively, ascno.s themselves can be
conceived as more like world> and analyzcd .., arenas in a larger complex domain of
multiple and oficn competing arenas. Sec :also S12r (1995a).
23. For cxamplc, sec Bucher (1988) on reform-oriented segments .., ,oci;al movements
inside the medical profcs.sion. The concept of a ..univcnc of discourse.. comes origi ...
nally from Mead ((1938) 1972; sec also Ccfa,2016).
24. Sec Shibur:ani (1955, 1986), Straw, (1959/1997), and Becker (1960, (1967)/1970).
25. On key concepts in social worlds/arcno.s theory, sec Clarke et 31. (2018a, pp. 71- 77).
Straus, and collcaguc, (1964) developed the basic ideas of soci:al worlds/asenas the-
ory and negotiated onlCT theory in an early collaborative research project. Straw,
later developed thcsc ideas more theoretically (Smuss, 1978a, 1978b, 1982a, 1982b,
1991, 1993). For wori<s discussing or using the social worlds/arenas 6-:uncwork, sec
Da=ngcr (1998a, 1998b), Buchcr (191!8), C...per (1998a, 1998b), Clarke (1991,
1998, 2020., 2020b; Clarke & Montini, 1993), Carroty (1997), Star (1989), Wiencr
(1981, 1991, 2000), and reviews in Clarke and S12r (2003, 2008). llcckcr (1982) and
Shibut2ni (1955, 1986, pp. 109-116) also wrote on social world>, though not linked
to grounded theory.
26. Recent worlc on Foucault and pragnutism clarifies why Foucault and interactionism
C2l1 be so comfortably braided together in SA. Several addition:al concepts ofFouc:ault's
arc central to siru•tional an31y,is anolyticoJly: the~. disciplining. fields of practice(,),
conditions ofpossibility, and the dispo,itif. Sec Clarke et al. (2018, pp. 77-85).
27. Many of us using g1oundcd theory took the nonhuman into account in our substan-
tive rcscarch fordccadc. (Clarke, 199S; Star, 1989; Clarke & Star, 2003, 2008). But we
did so willJOfll the methodological reflexivity rcquUltc to nuke this innovation explicit
and clearly pomaucrural, accomplished by ANT (sec note 29). Recent developments
256 Adele E. Clari<e
such as the .. new•• materialism. 0 thc ontological rum.•• and variow cbborations of
ponhumanilm postdate my development ofsitu2tion.al an21~ and its indwion ofthe
nonhuman (Clarke., 2003, 2005).
28. Onpng,nati,m, intcnctionmn, and "thini;s."scc e.g .• Mead ((1927] 1964); McCarthy
(1984, pp. 108---109). Parle and Burgc,s ((1921) 1970). and Cef:u (2016).
29. On actor-network theory (AN1), sec e.g.. Latour (1987, 2005) and Law and H:mard
(1999). For intcnctioni>t critique, of actor-nctworlt theory, scc Clarke et al. (2018,
pp. 363-364, 371n21). Especwly on nonhunun "l,'Cncy, sec Casper (1994), Latour
(2005), and uw and H:ward (1999).
30. Caspcr's (1998b, sec abo 1994) concept of"worlt objects" was generated through her
research on feta! surgery. Sec e.g.. Clarke (1995) on the salience of nonhumans in
scientific ==eh in n:productivc physiology, and Hanway ((1985) 1991a, 2007), on
the vexed boundary between human and nonhuman.
3 1. On social worlds/arenas theory in SA. sec Clarke et al. (2018: chaptcr 3). For initial
worlt sec Clarke (1991). For Stnw.'s final statcmcnt on his theory, sec Stnuss (1993,
pp. 209--260). More gcncr.illy, sec notco 23--26.
32. A. a doctoral >tudent. 1 a,ked Stnu.s whether one could usc grounded theory to analyzc
historical documents (one gcnrc of discourse material). He wd yes, and I then uscd it in
several discourse analysis proj«ts (e.g.. Clarke, 1995; Clarke & Montini, 1993), includ-
ing my disscrt2tion (Clarke. 1998), which intcgratcd analyses ofscientific litcraturco and
primary azcluval materials as disco= with intcrvicw and obscrn.tional data.
33. Both Star (1995b) and 1 (Clarke, 1998) were deeply inftucnccd by Rosenberg's (1979)
C2llic:rat1,,umcnts in an article on «ologiesofknowlcdgc.
34. The fturry ofnew work on critical qualitative inquiry includes e.g., Dcmin, Lincoln,
and Tuhiw.u Smith (2008), Cannella, Pc!Tcz, and Pasquc (2015), Denzin and Cuaroino
(2016), and a Special Issue on Critical Qualitative Inquiry, guc,t edited by Mirka
Koro-.Ljungbcrg & C:ailc Cannella of the /,,t,nu,/io,u,/ R.tvinv of Qu,,/i/4/ivt Inquiry
10(4):327-498. On critical grounded theory, sec note 6 . On critical SA, sec Clarke
(2019a) and Clarke et al. (2015, pp. 77~1. 180-184).
35. On bou,idory ohj,as, sec Star (1988, 2010; Star & Cricocmer 1989; Bowker & Star
1999), Bowker et al. (2015, pp. 171- 259), and Clarke and Star (2003, 2008).
36. For further cxemplan of boundary objects, sec e.g.• Fricoc's (2009, 2010, 2013) work
on cloning of cndangcn:d specico, Washburn's (2015; Clarke et al .• 2018: ch2ptcr 12)
worlt on biomonitoring outcomes, and Fwicr's (2014) = h on PTSD.
37. I developed the concept of impli<4l(d Odon earlier in my career as part of my own
development of social world,/an:nas theory (Clarke 1991; Clarke & Montini, 1993),
and latcr cbbontcd it as part ofsituational analysis (Clarke, 2005, pp. 46-48; Clarke
et al., 2015, pp. 93-95, 2018, pp. 76-77).
38. Special thanks to Laura Mamo for important early discussions on this point.
39. Sipcandy, punuing minor discourses involves extending critical Foucauldian di.-
course analysis, and following in Foucault', /41,r footsteps when he began to punuc
analysco ofrc>istancc as well as of power (Clarke et al., 2018, pp. 225-227).
40. For a Mexican environn,cntal exemplar, sec Clarke et al. (2018: chaptcr 8), focused on
Alonso Yanez' project, and Alonso Yanez et al. (2016).
41. For other ~hen• rcAcct:ions on using situational ana1)'3,U collaboratively. 5CC
Clarke et al. (2015, pp. 234-240, 285-291, 314-321).
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11
EXEMPLAR
Situating Knowledge
In her now classic piece, "Situated KnowlodgC$: The Science QuC$tion in Femi-
nism and the Privilege of Panial Perspective," Donna Haraway (1991) reclaims the
metaphor of vision to aniculate a kind of objectivity which accounts for the his-
torical contingency of all knowlodge claims yet simultaneously maintains a com-
mirmcnt to some degree of "truth" to those claims. For Har.tway. the seeming
conrradiction in simultaneously occupying both of these positions can be usefully
navigated through this metaphor. Vision, she arguC$, while often rcprC$cntod oth-
erwise, is nccC$S3rily partial as it is embodied within a specifically situatod subject.
Haraway (1991, 1999) insists on recognizing the materiality, the cmbodicd-
nC$S of all pcrspcctiVC$. There is no longer a view from nowhere but always a
view from somewhere specific, marked, intcrC$tod, and inherently partial. This
partial, situated objectivity-vision is politically advantageous because it insists that
all positions arc located within realms of political mancuvcring and social change
and reveals how they arc so. It also allows particular embodied actors to be held
accountable for what it is that they sec and do with their vision.
Following on thC$C and other aniculations of "situatod knowlodgc," schol-
ars, C$pccially feminist scholars, have conducted "situatod" analyses of social
phenomena. ThC$C have been pursued through foregrounding the pcrspectivC$,
expcricnCC$, and voiCC$ of people located at the margins, as well as through de-
stabilizations of the assumod "objectivity" of dominant knowlodge producers via
foregrounding their knowlodgc as equally cultured, markod, and situattd as any
other. The theoretical implications of situated knowlcdgC$ and postmodcmism
more broadly become more problematic, however, in trying to understand the
multiplicity of positions, the cultural, economic, historical, and social elements
that each and all situate a particular knowledge or set of knowledges. This is
methodologically problematic simply due to the sheer number of possibilities, the
268 Jennifer Ruth Fosket
messiness of data collected at multiple and not necessarily congruent sites, and the
deanh of traditional methodologies that can help malce sense ofit.
Recently, Adele E. Clarke (2003, 2005) theorized an "updated" grounded
theory that attends to the problematics and projects of posnnodemity thus pro-
viding methodological means to make sense of just these kinds of complexities
and differences. Clarke aniculates new approaches to analysis within a grounded
theory framework that she calls situational analyses. Situational analyses utilize
various types of maps to provide access points into one's data, to act as tools
for drawing linkages between variously conceptualized sites and to propel the
researcher into w hat I have called "thick analysis" (Fosket, 2002). In this paper,
I discuss the usefulness of Clarke's methodological innovation for empirically
studying situated knowledges gleaned through my own experiences of using it to
study a large-scale, multi-sited clinical trial.
social worlds analysis that evolved into situated analyses as I delved further into
the process. I next describe these methods.
Situated Analyses
A centr.11 focus of grounded theory has long been on uncovering the basic social
process-the kinds of action-at the heart of the phenomena being studied. In
contrast, Clarke (2003, 2005) argues that we need to move beyond a sole focus
on action to a more broad and full focus on the entire situation in all of its many
complex parts. The theoretical roots of this lie in social worlds/arenas theories
first aniculated by Anselm Strauss (1978a, 1978b, 1991) and Howard Becker
(1982) and elaborated by Adele E. Clarke (1991, 1998; Clarke & Montini, 1993).
In his theoretical work that formed the basis for his methodological innovation
of grounded theory, Anselm Strauss (1978b) understood social order as negoti-
ated and thus fluctuating, unpredictable, emergent, and always contingent. From
this emphasis on group action and organizational dynamics, Strauss (1978a) and
Becker (1982) proposed social worlds/arenas theory where social worlds consti-
tute the shared realities within which people act, interact, and make meanings
of their situations in w:i.ys that give rise to shared realities. Within social worlds
and the substantive arenas of shared concerns and commitments in which those
worlds intersect, knowledge is constructed in an ongoing fashion vis-a-vis the
everyday practices of whatever the world is focused around.
Adele E. Clarke (1991, 1993) asserts that social worlds/arenas theory offers a
useful w:i.y to understand the historical construction of particular phenomena by
examining the social worlds that participated in creating it. Within this frame,
distinctive constructions of knowledge can be viewed as emerging within par-
ticular social worlds which share specific goals and have stakes in constructing
knowledge in particular ways. In social worlds/arenas theory, theoretical possibili-
ties open up to view knowledge as collectively constructed in everyday practices.
Here, social worlds (rather than individual positions) arc understood as resources
for knowledge production. As articulated by Clarke, social worlds/arenas theory
understands the negotiated nature of knowledge construction as conflictual and
shaped by power. This theory provides a dynamic and interactive len.s through
which to view multiple constructions of knowledge because it acknowledges the
constant contentions going on among •nd within social worlds over how a par-
ticular phenomenon will be constructed and the w:i.ys in which these interactions
are, ultimately, mutually constitutive.
With her conceptualization of situational analyses, Clarke moved these the-
ories further (2003, 2005). Here social worlds/arenas theory expands to include
as consequential elements everything within a given situation. That is, it is not
just the social worlds and their human and nonhuman elements that situate
and shape knowledge and practices, but histories, discourses, symbols, institu-
tions, material things, and anything else conceived of as present in the situation.
270 fennlfer Ruth Fosket
------ -- ....- -
,, ,, ,, ,, ,,
;
;
,, -- ....
,,. ,,.
;
'' ''
Health
I
I
....... I
I \ ' \
\ \
I I
··· ···· ····· \ \
I \
I I
I I
I
I
Breast Cancer Arena
I I
I
I
\
\
\
I
\
I
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I
/
/
.... ....
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FIGURE 11.1 Locating the srAR Tri:il
Both the treatment and prevention spheres arc part of the larger breast cancer
arena which includes myriad other elements, worlds, and arenas that I do not
depict here. The breast cancer arena itself is located at the intersections of the
women's health and cancer arenas. These two arenas each represent much larger
arenas in and of themselves, and here they overlap around the breast cancer arena.
(They also overlap around arenas that have emerged for other types of cancer
impacting women, not represented here.) The women's health and cancer arenas
arc themselves located in the much larger domain of U.S. healthcare.
3lld critical activists and p3SSionate advOC3tes :1re central. Addition31ly, the deeper
I delved into the rese:1rch, the more obvious 3lld import3llt the historical and
political situatedness of STAR became. By requiring the rCSC:1rcher to map out all
of the "analytically pertinent human and nonhum3ll, material and symbolic/dis-
cursive elements of a particular situation as framed by t.hose in it and by the analyst"
(Clarke, 2005, p. 87), situational maps draw out complexities and reveal which
anticipated 3lld unanticipated elements of the situation matter.
Figure 11 .2 represents my situational map, highlighting the most salient ele-
__
ments. The categories used here :1re not absolute but reflect what ended up being
most meaningful to me and central to my analysis as I made sense of my data.' An
,_,
... ·-
s.cw Men-atata/A.cttn:lml
Brcut c:mcc:r acl.iviml (0.)Pal 71 2
, ~
-
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Oo.;,uom mcdic:mc Women'• a.c.Jth a.•a..ada Blood
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oeJ:j . IOOII•
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(~ _. ~ TAR OwriHe· ~ dcil,ip.4w. wl)'lil. Pt-.
bted o9i6 ■-.~w.wr',STAK
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b r i : l k ~ (IDOM)', ~ .
ripl lo IDldtct nloa.if'- - prOYCIIICaOD
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.......,......,
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'°'
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lf'lllll IBCleC)' roc:rwllllod. -S
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f'C:toOWCft(oc,q,My~
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ow. lopt.-Cy•mbr..
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blood =-iplcs, and endless others. What is interesting and important about high-
lighting this is that it demonstrates the sheer numbers of people involved, to vary-
ing extents, in the coUaborativc interactions required to conduct such scientific
research. The work of so many visible and invisible individuals plays its part in
shaping just how and why STAR emerges in the ways it docs. While some indi-
viduals arc important elements in and of themselves, they arc also important in
terms of the collective organizations in which they arc situated. There arc myriad
collectivities and institutions that represent key elements in STAR including the
professional organizations to which researchers belong which publish journals and
hold conferences where knowledge about STAR is traded; those innumerable col-
lectivities to which individuals important in STAR belong and which shape their
ways of being in STAR; and the various institutions and organizations that play
key roles in STAR. In addition, other healthcare organizations and institutions also
play key roles in the situation of STAR. They arc important to STAR as sources
of potential participants, and STAR recruitment efforts target healthcare provid-
ers located in a variety of organizations and institutions. They arc also important
as groups with whom local sites and the National Surgical Adjuvant Breast and
Bowel Project (NSABP) need to cooperate for data coUcction purposes: pathology
reports, mammograms, physical results, and so forth.
Fin2lly, various media constitute an additional important clement in the situ-
ation of the STAR trial. Media fundamentally problcmatizc the ways in which
knowledge is accessed, disseminated, and constructed. Popular media have been
important players in STAR from the outset when national media began to run
"news stories" of STAR that double as recruitment opportunities for the NSABP,
complete with a 1-800 number to caU "for more information" at the end of the
news rtory. In these moves, news items arc transformed into marketing strategics,
"infomcrcials" for biomedicine and for the pharmaceutical companies whose
drugs arc on trial. Since then, coverage has continued and media outlets arc
considered and used as crucial sites for STAR recruitment. They arc also used
as tools for activirts' critiques. Media arc also important as sites of direct to con-
sumer advertising of tamoxifcn, which shapes the trial in important ways already
discussed.
Scientific literature media have also been important sites wherein claims and
countcrclaims about STAR and chcmoprcvcntion take place. During the early
1990s, the scientific literature was a source of not insignificant critique of tamox-
ifcn as chcmoprcvcntion. The controversies over the early design and conduct of
the Breast Cancer Prevention Trial were discussed in letters to the editor of the
L.a,utt (e.g., Cosl3, 1993), news articles in Sdi:rue (e.g., Marshall, 1993, 1995), and
other media sources. There was much concern expressed in these articles regard-
ing giving toxic drugs to healthy women to prevent a disease that strikes with
relative infrequency, and whether the evaluation of the "risk" of drugs should be
different for prevention than for actual c:mccr therapy (e.g., Love, 1995; Pitot,
I 995; Bush & Hclzlsoucr, 1993).
278 Jennifer Ruth Fosket
the oblong represent social worlds that I conceptualize as crucial to the STAR
arena, but that arc not "official" participants. Additionally, some of the circles
overlap with each other and others do not. The overlapping circles represent
social worlds that arc interconnected in some official capacity-fiscally, organiza-
tionally, and/or in terms of personnel.
Discussion
The elements, social worlds, and arenas represented by these maps and described
in the previous sections illuminate my efforts at situating the knowledge con-
structed in clinic:al trial research rcg:,rding women's bodies, risks, and the appro-
priateness of biomedical intervention. The maps enabled me to organize and
make sense of the data I had collected and the preliminary thoughts I was having
about a vast number of things that, unrelated in many ways, all shared common
linkages to the production of knowledge at the site of the STAR trial. Once
visually available to me in the fom1 of a map, I could begin to systematic:ally flesh
out each clement, understand its relationship to STAR and to other elements,
know what needed to be elucidated about them, and decide on next steps in my
research process. In these very concrete ways, the methodological maps aided my
process of undertaking a situational analysis of a clinical trial. In this discussion
section, I further explore ways in which situational maps can help materialize
some of the sometimes elusive goals of feminist and postmodcm theory in the
concrete practices of empirical research.
All mapping strategics are at base relational. This is a radical aspect of the
approaches offered here compared 10 "normal" social science and positivist
approaches that arc at base atomistic, based on supposedly isolable "vari-
ables" and intentionally dccontcxtualizing (for lack of a better term).
learning from the 3ctivists I engage with and know much more 3bout the arena of
breast cancer than I could ever possibly know if I were not so involved.
However, I am also aware that my positioning poses some dilemmas. I am
clearly not a neutral observer. My very first foray into the world of chemopre-
vention was 10 write a letter to the editor criticizing the emergence of chemo-
prevention for breast cancer as 3n extreme eX3mple of individualizing prevention
3nd shifting prevention policy away from locating fundamental causes of breast
cancer. I have not strayed too far from this position since. Although my mind has
been changed and certainly cxp3nded in numerous areas, I began this research an
interested participant in the field 3nd these interests arc surely evident throughout
my research.
In addition 10 this larger dilemma, my positioning within my field of study
also posed practical dilemmas. Many people who I interviewed formally or infor-
mally at conferences and meetings knew of my connection with Breast Cancer
Action. While this connection opened many doors (indeed, a couple of people
explicitly stated they were only 3grccing 10 be interviewed by me bttause of my
connection to BCA), it also closed others or made for suspicion and skcpticism.
I had people refuse to participate in my research because my connection with
breast cancer activism was seen to situate me as irremediably biased on the issues
I was studying.
Howard Becker (1967} describes circumstances in which as social scientists
we find ourselves critiqued for aligning with the interests of some of those who
we study 3.nd thus producing biased knowledge cl3ims 3boul particular social
phenomena. I find this analysis most useful for understanding my own position
within my field of inquiry. He argues that the circumstances in which such accu-
sations of partiality emerge, and those situations in which they do not emerge,
arc revealing for what they tell us about credibility. The social scientist is apt to
find her or his knowledge claims delcgirimatcd when the knowledge produced
represents, or appears to represent, the perspectives of marginalized gi-oups or
individuals, the less powerful elements in the situation. In contrast, representing
the perspective of dominant groups rarely incites such critique of partiality or
intcrestcdncss.
There is an assumption that those at the top have privileged access to infomu-
rion and thus any knowledge derived from such superordinates will automatically
be more credible than those produced by subordinates. Moreover, Becker argues
that these assumptions arc imbued with morality such that we foci beholden to
Exemplar 283
Conclusion
Utilizing situational analysis, my research highlights concrete ways in which the
situation shapes the production of knowledge-or, in other words, illuminates
situated knowledge in action. The knowledge that can be, and is being, produced
by STAR is contingent upon the everyday work practices of those producing
that knowledge. And those everyday practices arc constrained and enabled by the
various situational elements shaping the work--5haping various interpretations of
what is politically and ethically feasible, what is economically practical, scientifi-
cally doable (Fujimura, 1987) and so on. Utilizing situated analyses, my project
makes vivid the "situated" part of situated knowledge, highlighting various ways
in which situatedncss shapes knowledge production in the everyday practices of
conducting STAR.
Notes
1. Also. this situational map d0<'5 not exhaustively list :all of the elements in the sitw.tion.
but rather lists thoec di:at ended up mc»t central to my analysis--previous vcnions of
the map contained clcmcn~ that ultimatdy did not remain pertinent.
2. Part of the work involved in thil technique is to dnw lines between each clement and
the other elements and identify what the rcl.atioruhips =-<he nature of the line.
I undertook this procc>s to fruitful ends, but the result2nt m= of lines 2nd words defic.
vuual reproduction here. It abo provoked memos about the rcl.atiomhips.
References
Becker, H. S. (1967 (1970]). Whose ,idc :arc we on? Reprinted. In H. S. Becker (Ed.),
SociolOKkal work: Method ar,d substa11« (pp. ln-.134). New BruNwick., NJ: Traruaction
Publishen.
284 Jenn~er Ruth Fosket
Marshall, E. (1993). Search for a lciUcr: Focus shilu fiom fat to hormones. s,;,,,,., 259,
618-621. https://doi.org/10.1126/scicncc.8430308
Marshall, E. (1995). Tamoxifcn's trials and tribulations. Scin1«, 270(5238). https://doi.
org/10.1126/scicncc.270.5238.910
Pitot, H. C. (1995). The tamoxifen controvcny: CliniC31 chemoprcvention agent and
experimental carcinogen. Pr«ttdit1J1S of t/i, S«idy far &pcrinrntlol Bio/OK)' anJ Mtdi,i,.,,
208, 139--140. https://doi.org/10.3181 /00379727-206-43846A
Straws, A. L. (1978a). Asocial woiidspcnpcetivc. Studies in Symboli<l1t1trodion, 1, 119--128.
Straws, A. L. (1978b). N'11""41ions: Von,ti,:,, amJccts,prom.s,s a,,d social ord,r. San Francisco:
Josscy Bas,.
Straws, A. L. (1991). Crratinvoaol~al at"""'"''
Col/tttiv< imaJl<S and symbout ,rpr<Snlla.
lion. New Brunswick, NJ: Transaction Publisher>.
SECTION VII
What's Next?
12
THE CHALLENGES TO AND
FUTURE(S) OF GROUNDED
THEORY
Janice M. Morse, Barbara J. Bowers, Adele E. darke,
Kathy Charmaz, Juliet Corbin, and Caroline Jane Porr
But at the same time, less desirable changes have also come about, perhaps
from misunderstandings of grounded theory per se. It is concerning to us that
these products have found their way to conferences, publication on the Internet,
and even into refereed journals. Rather like the party game played with everyone
sitting in a circle, a message is whispered from one person to another, and has
become unrccogniZ3ble upon reaching the end of the chain. Publication on the
Internet, in predatory journals, the lack of knowledgeable mentors and research-
ers simply not taking time to conceptualize in their rush to get "it" out, have
all resulted in research touted as grounded theory (or worse, as "approaching"
grounded theory), that is diluting the reputation of "good" grounded theory.
In this chapter we consider these problems as "thrcats"to grounded theory and
attempt to delineate the most unacceptable trends that arc now producing inad-
equate grounded theory research in each tradition. Some of these threats arc due
to what we sec as myths about grounded theory :ind we delineate those myths.
We then discuss the char:icteristics of "good" grounded theory in each of the five
traditions and ways to strengthen :ind ensure rigorous grounded theory research.
In closing, we envision what we sec as the futur<>-<>r more aptly futurcs-<>f the
evolution of grounded theory methods.
While such issues may be influencing all traditions of grounded theory, some
3ffect certain strands of grounded theory more than others, and we discuss spe-
cific myths next.
The important first thing is that you understand why these arc all actually
myths. We therefore start with a discussion of the following eight (sometimes
overlapping) myths about grounded theory research:
The overall concerning question is: why docs so much research go so "wrong"
in the process of doing grounded theory?
Sadly, the n:l1vc researcher may not even be aware of these limitations. Addi-
tionally, the problem of inexperience is being compounded, as the first group
of mentor-free students graduate, accept teaching positions, and then teach new
cohorts of students to do grounded theory "as they did."
Do you have a solution?
Challenges and Future(s) :Z93
casual observations (may prove) more critical or fruitful than the planned,
systematic ones, of carefully prepared "designs" and expectations mutilated
by unforeseeable events; and of initial hypotheses that subsequently proved
too foolish for later disclosure. Surely, even the most skilled an experienced
researcher would tell how "disorderly" some research opcr:itions can be,
indeed, how often certain operations arc little more than r:indom motions
in search of meaning.
(pp. 144-145)
294 Janice M. Mone et al.
More recently, John Llw (2004) has similarly written about the messiness inherent
in social science research and argues against "hygienically" clC311ing up the messes
of actual social life. Social inquiry produces social realities and social worlds-as
wcll as describing and also enacting them. We must be aware of the relationship
between methods and the knowledge we produce and not cr:isc the tr3ces of our
efforts by "tidying up."
=ily misguided into checking all of the items, whether they arc appropriate or
not, even those contrary to the interpretive aims of grounded theory.
Grounded theorists do not seek consistency in or rcplie:ttion of their data.
They work interpretively; even participants themselves may not be aware of (or
recognize) the implie:ttions of their shared work or recognize themselves in the
completed abstracted theory. The researcher may have uncovered meanings or
a rationale for behaviors of which participants themselves were not previously
aware, although in retrospect, they may recognize. Hence it is problematic to use
a second researcher to "confimt" a coding system or to implement strategics of
"inter- rater reliability." This keeps the research descriptively shallow and obvi-
ous, even invalidating the inquiry as legitimate grounded theory research (Morse,
I 997}. It works against generating the interpretive abstractions at the core of
grounded thoory. Despite the authors' intent, such checklists arc not guides that
ensure solid inquiry; nor arc they rigorous indicators of quality. ·n,,y should not
be used.
Remember, grounded theory, like most other qualitative research methods,
is a co,uq,tual approDll, to inttrprtti11g human bel,avior that entails a theoretical way of
t/1i11ki11j/ about a problem or an i>sut.
the categories, concepts and theory. There is a continuing debate in the literature
about "how many subjects" arc sufficient (e.g., Guest, Bunce, & Johnson, 2006).
Ye,. not surprisingly, qualitative researchers have not been able to rationalize a
particubr number.
The type of sampling used varies widely. It depends upon the pacing of the
project, including moving from convenience to theoretical sampling (Morse &
Cbrk, 2019), the quality of the interviews and the participants' eloquence, the
type of interview (unstructured, guided interview, or semi-structured interview
and/or documentation), the nature of the phenomenon studied (tightly bounded
or complex), and of course, the skill and theoretical knowledge of the researcher.
All these elements contribute to determining "how many participants" arc suf-
ficient. As these factors arc individualized for each researcher and research ques-
tion, any standardization of the "proper" number of participants would be rather
a silly exercise. Even the recommendation of data "saturation" cannot be antici-
pated at the proposal planning phase of research.
However, the costs of an inadequate sample arc extreme. With an inadequate
sample, the abductivc identification of the major concepts and developing the
theory is protracted. Without confinning/vcrifying data and the incorporation
ofncgativc cases into the theoretical scheme, the theory may be obtuse and inad-
equate. Consequently, the researcher lacks certtinty. The research lacks the theo-
retical density, scope, and richness essential for translation and application.
Importantly, some principles regarding sample size arc evident: a larger sam-
ple is required if the researcher is using semi-structured interviews rather than
unstructured, narrative interviews. With semi-structured interviews, a smaller
amount of data is being collected from each participant (and these data arc limited
by the parameters of the questions). Probing in semi-structured interviews docs
not compensate for the freedom and potential breadth that an unstructured inter-
view offers when seeking participants' perspectives, descriptions, and experiences.
In the published literature, we have noted a pattern: small samples arc often
characteristic of research presenting analytic themes, rather than the recom-
mended construction of concepts, categories, and integrated theorizing of those
concepts and categories. For example, Charmaz (2014, p. 107) writes: '"Twelve
interviews may generate themes but may not command respect." Without the
development of theory, this research is docs not provide new insights, docs not
provide results that arc transferable to other settings, nor infonnation that may be
clinically applied. In other words, such research is neither significant nor useful
and should not be published. It clearly is not grounded theory research.
second researcher examining the same data or findings may not reach the same
analytic conclusions. But a lack of replication should not cause apparent con-
cern. The interpretive nature of grounded theory and researchers' varied agendas
mold the nature of the theory produced. Is this considered "bias"? Not if the
research question is logically argued, linked 10 the extant literature, and the find-
ings and interpretive results of the study arc robust, theoretically strong, and well
articulated.
To clarify, in grounded theory research, the traditional quantitative require-
ments of rigor simply do not hold. Qualitative researchers may not have empirical
referents for the subjective phenomena they arc studying. The narurc of evidence
required by phenomena or required for the abstract concepts and phenomena
may not align with preconceived plans. Quantitative methods for ascertaining
reliability and validity not only do not hold, but risk invalidating the interpretive
nature of qualitative inquiry per sc (Morse, 1999).
In grounded theory research, data may or may not be used in an organized
manner; referents may be used concurrently, or insights may be recogniuxl after
the fact (sec Schatzman & Strauss, 1973, p. 144). Such inquiry is not linear, to
be completed in planned steps as expediently as possible. Rather the researcher
pursues only those operations "that facilitate (his) inquiry" (p. 144). Grounded
theory resC:lrCh is primarily a cognitive activity and a way of thinking about and
interpreting data conceprually.
But some grounded theorists, especially those steeped in more interpretive
traditions, also recognize that the researcher is present emotionally and reflexively
as well (e.g., Star, 2007; Charmaz, 2014). Both constructivist grounded theory
(e.g., Charmaz, 2014) and situational analysis (e.g., Clarke, Friese & Washburn,
2018) assert that researcher reflexivity is integral to grounded research processes.
such t.tblcs do not substitute for the synthesis and description of categories in the
completed project. There the rcsc:irchcr assumes responsibility for explicating
the categories and synthesizing these data, using panicipant quotations to fully
illustrate description.
While the threats discussed c:irlicr arc primarily pcnincnt to Glascrian, Straus-
sian, and Channazian/constructivist grounded theory, other problems may also
directly affect the other approaches to doing grounded theory.
In addition to our "myths" about grounded theory rcsc:irch projects discussed
earlier, constructivist grounded theorist Antony Bryant (2017, 2019) recently
published a parallel set of problcmatics. He calls them the GTM (grounded the-
ory method) Mantra: "a collection of phrases and fomis of words used ... or
perhaps we can say intoned, by many GTM researchers" (Bryant, 2020).
The GTM Mantra consists of a series of potentially misleading and conten-
tious statements that offer easy targets for criticism. As we did earlier, Bryant
elaborates on each of these in his aniclc. However, instead of reiterating his com-
ments here, we insert our own in brackets (in italics).
• All is data. [ Yes, do pmrne data beyond intnviews, and bring a aitital eye to bear 011
all potential data as to '1tdibility and rt leva,l(t.)
• GTM is an inductive method. [ Yes, BIJI" even more so ii is abdudivt in develop·
i,,g conceptual grou11ded tl,eorttit:4l analyses.]
• The theory will emerge from the data. (Aaually, the researcher needs to develop
co11(tp/S a,1d jig1<re out liow they relate to 011e another in order to malt a grounded
tl,eory of X.)
• Start research with no preconceptions. (No scholar ,an be i11telltdually or theo-
retically 11an,, by the time you i11itiate a serious reseauh project.]
• Don't read the literature. (Initial reading ofliterature relevant to your overall project
allows you to frame a Ji!OOd r,search question; pursui,,g 11ervly relevant literatures later
i11 /Jre research trajectory allows you to disti11guish and refine your findings. )
• Use GTM where there is no existing research. (Yes, a11d CTM ,an also oper1
important new doon in research areas already explored.)
Thus we arc very much in accord with Bryant's critical assessment of what he calls
the GTM Mantra.
Bryant (2020) also sees commonalities shared across the variants in the "fam-
ily" of grounded theories. Here he emphasizes the importance of "open cod-
ing" (wherein previously prepared codes arc eschewed) and men1oi11g, theoretical
sampli1ig (to gather more data precisely pertinent to the developing theory) (sec
also Morse & Clark, 2019), and the value of theorttical sat11ratio11 as legitimating a
stopping point for exploring that category. He finds the opmness to sermdipity of
grounded theory research as among its most radical and unique properties, poten-
tially leading to unforeseen insights.
Next we tum to the particular problems confronting each of the five approaches
to grounded theory research and possible "solutions."
Challenges and Future(s) 301
I have found that, in the years since Glaser and Strauss' 1967 publication,
·11re Discovery of Grounded ·11,eory, researchers have placed more and more
emphasis on the accuracy of collected data rather than concentrating on the
developing theory. These researchers arc in grave danger of developing a
rich description of the social scene rather than a theorctie:tl one.
a,. 90)
Researchers should watch that ongoing conceptualization fits all incoming data,
being careful to never force a fit with preconceived ideas but always allowing
the data to dictate (Glaser & Strauss, 1967).
• Rrlevana is another criterion of rigor during Glascrian grounded theory
research. Do participants verify that the core variable and process exist and
arc relevant to their everyday reality? And docs the substantive theory worl,?
Docs the new theory adequately offer interpretation or explanation? Fill3lly,
researchers should demonstrate that along the way, they were open and
304 Janice M. Mo~ et al.
• Metl,odolOJliral amsismu:y. The researcher carefully and completely uses 311 the
strategics and procedures specified as part of that method and explains any
deviations clearly. The credibility of any method is reflected in its proper IISC.
• Clarity of purpose: The researcher should be clear from the outset that if they
arc doing Straussian grounded theory, their goal is development of a substan-
tive theory. While good descriptive research docs have a place in nursing and
elsewhere, it should not be called grounded theory research unless it offers
conceptual development and theorizing of a phenomenon.
• Stlfawmmess: Because the researcher is an interpreter in qu3li13tive inquiry,
it is very important to be aware of one's biases and assumptions. Keeping a
journal or memoing about reflexive process issues is crucial in noting, nam-
ing, and clarifying such influences.
• Training in qua/itativt inquiry: What the researcher brings to the research in
terms of qualifications, experience, and perspectives is central in qualitative
inquiry. Training in qualitative research is requisite; it is simply not true that
"anybody can do it" Educational foundations in methods, data-gathering,
and analysis can be transformative.
• A 'Jteli11g far tl,e topic": In some ways or other, the focus of study should
"matter" to the researcher. They should have a developed sensitivity about
the area of focus, be willing to "step into the shoes" of participants, and be
excited about doing rich descriptions and analyses.
• A willing11ess to work IUJrd: Doing strong qualitative research involves a lot
of hard work, often challenging recruitment of participants, long hours of
Challengesand Future(s) 305
All the foregoing constitute conditions that foster higher quality in the research
and construction of a Stnus:sian grounded theory.
What questions should be asked to assess Slr3ussian grounded theory research?
The following arc suggested:
1. How was the original sample selected? How did later sampling proceed?
2. What major categories emerged?
3. What were some of the events, activities, or actions indicating those
categories?
4. On the basis of what categories did theoretical sampling proceed?
5. What were some of the statements of relationship made during the analysis
and on what grounds were they validated?
6. Wtte negative cases (that did not "fit" the analysis) presented? How were
these accounted for?
7. How and why was the core category selected? On what grounds?
8. Are the concepts systematically related? The key word is that theory
t'explains," it docs not just "describe."
9. Is variation built into the theory?
10. Arc the conditions and consequences ofthe key processes noted and clarified?
11. Has process been taken into adequate account?
12. Do the theoretical findings seem significant? To what extent?
13. Do the findings become part of the "conversation" about that phenomenon?
Are they widely taken up?
What criteria should then be used to assess Straussian grounded theory
research? The following criteria obtain:
2. Applicability of findings: Docs the analysis offer new insights and alternative
paths? Can it be used to develop policy, change practices, and/or add to the
knowledge base?
3. Concepts: Docs the analysis offer original concepts that generate fresh
understandings of a phenomenon? Arc the concepts developed in tcm,s of
specifying properties and dimensions showing density and variation?
4. Contcxruali.zation of concepts: Arc sufficient background and description
offered within which the concepts and theorizing nuke deep sense?
5. Logic: Is there a logic.11 flow of ideas in the write-up? Docs it make sense?
Arc mcthodologic.11 decisions described and justified?
6. Depth: Is there sufficient depth ofconceptual development with richness and
variation?
7. Variation: Is sufficient variation demonstrated? Arc there examples of things
that do not fit the analysis? Anselm Strauss emphasized that life is very com-
plicated and research should seek to capture as much complexity as possible
by building in variation
8. Creativity: Arc the findin~ presented in creative and innovative ways? Docs
the research add something new to the knowledge base or at least update it
vis-:i-vis different conditions?
9. Sensitivity: Docs the researcher demonstrate sensitivity to the participants
and to the data? Did the data drive the analysis or vice versa?
10. Evidence ofmcmoing: One of the key principles ofStraussian grounded the-
ory is mcmoing often, deeply, and with care. Memos should allow tracking
of the developing analysis as well as of methodological decisions made along
the trajectory of the research. Memos should grow in depth and abstraction
as the project progresses. There should be evidence of this in final report.
Doing good Straussian grounded theory is clearly not "an easy way out," nor
should it be. Attending to these criteria will enable researchers to accomplish
their goals.
The distinctions between dimensional analysis and the other grounded theory
methods arc more related to emphasis rather than to subsl:lllce. For example,
dimensional analysis is more explicitly insistent than the other grounded theory
methods that all analysis, research and natural (everyday understanding and prob-
lem solving), is grounded in a perspective. Dimensional analysis, as a process, also
emphasizes the dangers of what Schatzman labeled "rccognition/rccall," the com-
mon but unfortunate habit of imposing preconceived {although often implicit
and unspecified) labels and structures on emerging data thereby misinterpreting
their "findings" as grounded in the data or "discovered" when in fuct they were
(unwittingly) imposed.
It is a focus on the integration of perspective and the generation of dimen-
sions and dimensional matrices that distinguish dimensional analysis from the
other grounded theory approaches. While not often pursued in studies using
dimensional analysis, and not a focus of concern for Schatzman, the centrality
of perspective suggests an important opportunity to explore the consequences
of differing perspectives in terms of power imbalances and their consequences.
That the researcher makes these assumptions should be evident in the style of
writing and how thin~ are written up. There should be an inherent analytic
Challenges and Future(s) 309
Like the assumptions noted earlier, these objectives should be clear in the ways
in which the constructivist project is written up, evidence presented, theorizing
offered, and so forth.
Last, there arc some distinctive implications for data analysis in doing con-
structivist grounded theory research. These include:
to write up a project, you may or may not feel ready to do so, even if you arc
analytically ready. And the flow of events may not be yours to designate! That is,
deadlines arc a fact oflifo---for students, faculty, and most others doing research.
Questions to ask oneself to assess whether a situational analysis research project
is basically complete and fully analy:red include the following:
• Have I pursued each of the four kinds of maps thoroughly (situational, rela-
tional, social worlds/arenas, and positional maps)?
• Have I revised them all based on new data gathered?
• Have I really wrinen adequate memos on each of the maps? Memos can and
should include both analytic insights and reflections on the research process,
including what else may need to be done.
• As I have more or less finalized each of the four types of maps, have very few
if any new ideas emerged? Have I followed through on those that needed it?
• Have I really gathered adequate data to support making and interpreting
each nup?
• Can I easily write a three- to five-paragraph summary of each of my maps?
(Or, do I fully grasp my data, maps and analysis?); and
• Is there anything that I still feel I should really do that I haven't done?
More specific questions about the scope of the four major situational analysis
maps and memos include these:
constructed by other actors with greater power in that situation for their (the
other actors') own purposes. Implicated actors may be human or nonhu-
man, physically present but silenced, or solely discursively present. Regard-
less, they arc not allowed self-representation. This concept provides SA with
a critical tool for grasping subtle and blatant uses of power and their conse-
quences (Clarke et al., 2018, pp. 76-77)
8. Have all the seemingly most important aspects of the overall SA project been
articulated in the memos?
Before writing your project up, it is also important to reflect again o n the
research process itself. Good questions to ponder here include these:
Reflecting on your research process in this way can help demonstrate just
how much you have learned and accomplished to date. Remember that no
one project can accomplish everything. A wonderfully thoughtful and reflexive
article by Jenny Fosket (2021, this volume), an early user of situational analysis,
focuses on wrapping things up to be ready to write it up. She walks the reader
through both the analytic and emotional processes she went through as she tried
to pull it all together into her excellent dissertation research (sec also Foskct,
2004, 201 0).
Happily, the very act of making the four kinds of maps and memos usually
enables researchers to sec the tremendous utility of keeping on with the analy-
sis, keeping it open, and keeping going on the project. Anxiety creates a great
temptation to cut analysis short and tidy things up into project maps. Don't be
seduced into premature analytic closure. And if you have been seduced and have
done project or other "final" maps prematurely, do not hesitate to go back and
do more versions of any of the situational analysis maps. Then revise or redo your
"final" project map(s) accordingly. Because the tacking back and forth between
data collection, data mapping and analysis, and writing is a central feature of both
grounded theory and situational analysis, revision is normal-part and parcel of
the method. Careful revisions make for stronger publications and better grounded
theory research overall.
312 Janice M. Morse et al.
The criteria we offer next were first developed by Gl3Scr and Strauss (1967)
and then expanded through Glaserian (e.g., Glaser, 1978, 1992, 1998) and then
Straussian (e.g., Strauss, 1987; Strauss & Corbin, 1990, 1994, 1998) grounded
theory since that time. We incorporate criteria for evaluating the completed
projects whenever possible. (Specific criteria for the evaluation of Schatzman's
dimensional analysis and Clarke's situational analysis arc noted earlier.)
that have emanated from this reseatch, provides an overview of what is known,
which concepts arc used, and helps you locate the knowledge gaps. The review
includes all previous grounded theory research, and both qualitative and quantita-
tive reseatch on the topic.
Significantly, your review extends beyond the previous 10 years; it should
cover the entire course of knowledge developed in this area. Your aim in doing
this review is to help you feel confident about what was known about the topic
(in its broadest sense) and the population and community that you will involve
when conducting the study and begin data collection. You may use this knowl-
edge not only as a guide but also as a reflective lens while you maintain your
inductive stance. You goal is to feel competent, feel expert about your topic, and
have an in-depth knowledge of relevant concepts and theories.
One aspect of research that makes many new researchers very nervous is the
process of interviewing. Make certain that you arc competent in using your
recorders and cameras. Develop a coding system for labeling data and partici-
pants. Develop a secure system for the organization and stor:ige of data and
consent documents. Some recommend preparing a kit to take with you into
the "field" containing all the things you will need. Pr:ictice doing interviews
with your friends and relatives from start to finish, including explaining what
the study is about and what will happen in the interview, obtaining consent,
and responding to their mock questions. And of course, pr:ictice closing the
interview, thanking your participants, and exiting. Decide in advance whether
or not you will share research results with your participants if they so desire
and let them know if so. Only when you feel ready arc you really ready to
start.
No matter which type of grounded theory approach you :trc using, there is
agreement that the results must not be superficial. They must provide a deep under-
standing of the topic, and the grounded theory perspective must be maintained
throughout. The data collected (usually via a guided or unstructured interview, and
ideally ob6crvations and/or collection of related documents) :trc analyzcd inuncdi-
atcly. Analysis and memoingand pursued concurrently. Multiple data sources may be
used: interviews of various types (stories, conversations, semi~cturcd or guided
interviews (individual, dy:idic, or group]); observations (structured or unstructured),
video recordings; and documents such as letters, reports, and records. Today obser-
vational methods arc less common in grounded theory research than they used to
be. This is an unfortunate trend, and we hope that observational strategics cam their
way back into grounded theory rcsc:trch. Ethnographic grounded theory is well
established if not frequently pursued (e.g., Charmaz & Mitchell, 2001).
Such diversity of research data and materials, often called "triangulation"
(Denzin, 2017), provides different perspectives and different "slices of data." This
enables the researcher to reflexively confirm hunches, build concepts, and inves-
tigate conceptual linkages as they :tre identified more easily and richly. Thus later
interviews :tre often quite different from the first interviews, and later observa-
tions :tre more focused and theoretically sensitive.
The researcher's conceptual abilities must be astutely interpretivo-that is,
imagination, insight, and creativity based on the empirical grounding, the "theo-
retical sensitivity and sensitivity to the subtleties of the action/interaction" (Cor-
bin & Strauss, 1990, p. 426). The analysis is facilitated by coding and the use of
memos (Belgrave & Seide, 2019). The use ofa computer program for qualitative
research is the researcher's choice, as long as you realize that the computer docs
not do the analysis for you; it merely puts these data in a fom1at that facilitates
your thinking and analyzing about these data and memoing your analysis.
How many "subjects" :tre necessary or sufficient is the tricky question. You
must interview panicipants and begin analyzing those interviews as soon as pos-
sible. Concurrent data collection, analysis, and analytic mcmoing enable you to
both modify the direction of inquiry and to confirm/verify your analysis as you
proceed. Selecting participants from a variety of backgrounds provides a variety
of perspectives and integrating analysis of negative cases that don't fit the major
patterns enriches the findings. Categories and concepts must be dense, well-
devcloped, and linked logically 10 one another. An "unimaginative analysis" or
superficial understanding may result when the researcher either docs not "draw
on the fuller resources of data or fails 10 push data collection far enough" (Cor-
bin & Strauss, 1990, p. 426).
In grounded theory research, sampling ceases when the researcher reaches
saturation. As previously mentioned, this is one of the most misunderstood con-
cepts in qualitative inquiry. Saturation is NOT the simple replication of interview
material; saturation is reached when the researcher has in-depth understanding of
the research topic, is very familiar with the context, and can predict responses or
316 Janke M. Morse et al.
how participants will respond. Once the rcscarchcr can speak in generalities about
the interviews, ("These people usually do this or that') and can anticipate their
response or reactions in certain siruations, saturation has probably been reached,
and the theory may be constructed.
At this time, the researcher must become rcimmcrscd in the literature. But
the type of literature now sought has changed from that cx;imincd at the begin-
ning of the project. At this time the researcher is looking for other concepts or
theories, and the results of others' projects, to compare with the findings from the
present project. These findings from the library are used comparatively ("Arc
these concepts the same or dilfcrcnt from the ones in my project?"). In this way,
the literature assists the researcher in support of the emerging findings by show-
ing what is new and innovative, and what is already known and supported by the
prior work of others. If concepts have been previously identified, this must be
noted, and those concept labels at least noted if not used, and any dilfcrcnces
clarified. Once the new analysis is developed to the level of theory development,
the theory is solid, confirn1cd, logical, and makes sense when presented to those
in the setting. The researcher has investigated negative cases and integrated them
into the theory. It meets Glaser and Sttauss's (1967) criteria of"fit."
Actually, in grounded theory a researcher docs have the freedom to apply vari-
ous strategics to the phenomena they arc studying, as long as tire rtstartkr attai,is
agrou11dtd theory pmpeaive. And of course, new variants ofgrounded theory wiU
continue to arise under the broad rubric of grounded theories. But these variants
should be and must be developed with a full and rich understanding of how and
why the "new" perspcaivc or strategics vary from the original, and how they
differ. Such innovations must be the purview of experts. Research is not a free
for all. Just doing anything qualitative or grounded theory-ish docs not suffice!
We also lament the present use of qualitative inquiry as a supplement to the
quantitative component in mixed-method design, deemed the "little qu.al." This
belittles qualitative contributions. Limitations on the acceptability of grounded
theory methods, for instance excluding them from consideration in the Journal of
Mixed Methods, is also intellectually inappropriate. We hope this is only a passing
rad and that editorial criteria will be revised to include QUAL-qual and QUAN-
quan as legitimate mixed-methods designs. For instance, a qualitative core pro-
ject, such as a grounded theory research project combined with a qualitative or
a quantitative supplementary project in a mixed-methods design, would make a
fine contribution to mixed-methods research.
Last Words
I¼ all hav, a stak-, in thtj,llun: ofl(Tound,d 11~,y.
Ust iro1mdtd ll~ory in II~ tmys t/,aJ ivorkfar Y"" bul mokt wl,aJ you do and hoiv
yt111 do it ,xp/itit.
·1;.,,, your worl: at1d t/1< m,1l,odfan,,.,d and ,n:at, many 11roundtd tl1<oria.
(/,rfnvin• .,,;tl, Katlay C/u,mw:, 2019)
3 18 Janice M. Morse et al.
Note
1 This >Cction is b:iscd on Corbin and Straws (2008, Chapter 14).
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INDEX
Pag,, numbers in itali< indiate a figure and page nwnbcn in bold indiate a table on the
corToponding pag,,. Pa1,,c numbers followed by "n" indicate a note.
35, JOO, 113, 118,306; ,ituational 126; compa.rcd with ,ocia) world,!
analy,i> 231-233; Strau»ian grounded arena> analy>C$ 235; core category
theory 31-35; teaching 35, 116-117, 91; core variable 301, 303; grounded
125, 253n6; theory of 114--116; theory methods 126; heterogeneity 91;
wiimaginative 315; wi,11Ucturcd32 identification 5, 118-119; infonnants
analytic abduction 6 119; re,11Ucturing life 84; ,hilt from
2nalytic ab5traction 194; su ,Jlso :ab1ttaction focus 113; ,ituatfonal analy,i> 224, 269;
analytic example, Stra=i2n grounded tnn.sbting the object 248; victim, of
theory 35--42 home fires 84
analytic needs 6 Basia of Qualilaliw Ra,anh (Straws and
analytic paraly,i, VO Corbin} 3-10, 27,155,252, 254nl4
analyzing the ,ysicn, 60 BCA su Brea.t Cancer Action (BCA)
anger 39; patient 170; positive 41; re,idual Becker, H. 234, 269, 282
37; >totements 206 bchavion: ba.ic ,ocial procc» (BSP) 299;
ANT s« actor-network theory (AN1) emotiomand 189; employee 81; human
anxiety 196,200,207,212,311 303; leadership 69; ob>crvations of86;
appliability offindinS,' 306 personal and ,ocial 94; phenomenon
arena: action 247; boundary object 299; r.itionale 295; real-life 301;
248; brca>t cancer 271-272, 272; rak-toking 214; ri,ky 96
chcmoprcvcntion 271, 272; collective Bcnolicl,J. Q. 15
:actors 239; community 61, 65; concern Bcrgman-Evans,B. 132
235; !i,'Ovcmmcnt 65; maps, situational bwcd grounded theory 297-298
analy,i> 234--235, 243-244, 244; bwcs: assumption, and 304; personal 28;
mutual concern 248; social 278; profc»ional 28; r=her 283
STAR trial 272, V5, 278-279; biomedicalization 274--275
sy,tcm 62; X 244 Bittner, E. 7
as>cmbbgc,: elements and the ecology of Blumer, H. 26-27, 179n5, 234, 237,
rcbtioru 246; in,pir.itional metophor 254n9
237; rhizome and 224, 236-238, 252; boundary objects: concept 235, 255n 17;
,ituational analy,i> 236-237 contcstuion pu excellence 235; critical
a1.SCS:Smcnts: components S7-S9; excellent tools 225; situational analy,i> 248
grounded theory 314--316; genetic 271; Bowen, D.J. 13, 18
health 93; immediate 174; liter.iturc Breast Cancer Action (BCA) 281-282
review, and 313; mk 274--275; ,tarting Breast Cancer Prevention Trial m
>clf-a,$d$tllent 312 Bryant, A. 16, 155, 160, 173, 223, 300
Atkiruon, P. 179n2 BSP s,, b>sic ,ocial procc» (BSP)
atrociti.,. 40 Bucher, R. 113
auction howc 227, 254n 11
audience: analyru 126, 178; bewildered Callon, M . 238
87; knowlcd1,oe 54; logic 125; Cambodia40
preliminary 312; primary I 20; Canada 83, 84
research en and I 26; ,trategizc 56 categorical rcbtionships 74
awareness contexts 4 category(ic,): analy,i> 35; codes 54-55,
Awam= ofDyinx (Cb>cr and Straws} 8, 57-58; conditional context 50; core
8, 80,301 S, 29-31, 35, 91, 174; dimeruions 29;
linking31; propcnic, 29
Bainbridge, R. 162 Cauca,ian 193
Banal and Derivative Actor Network Certified Nurnng A..i>tont (CNA)
Theory (BADANl) 290 130-131, 141
barriers 52, 54, 58, 72, 175 challenge> 289-317; exceUent grounded
ba.ic ,ocia] proceu (BSP} 5, 118-119, 248, theory 312-316; myths 291~300;
269,299,301,303; actio~entcred prc>cnt threats 290-291; wong
224; bchaviors 299; compantive analy,i> coru11Ucti vi,1 grounded theory
Index 323
308--309; strong dimensional analy>is concept, 27, 306; abstnct 29, 102, 298;
r=rch 307; strong dimensional advocacy 50; aiteb'Ories 82-83, 85, 92,
grounded theory 306-307; strong 118, 157, 303; changing self36; coding
Cwerian grounded theory 301-304; 27; importance 34; initialanaly>is 31;
strong siruational analy>is 309-311; level 29; locating 29; lower-level 34;
strong Stnussian g:ounded theory potential 32; prcwarself36; saturation
304-306 30; SBAT 47; ofsclf191; sensitizing
changing self 36, 38 162; surviving: reconciling muhip)c
Chamuz, K. 16-18, 18n1, 43, 159, realities 41; themes 34; in vivo Zl
179n2, 190-191,253n3,297 conccpnnlization: al»tnction 302-303;
chemoprcvention 268,271, 274-279, 282 advance 303; assumptions 308; contnry
Chcnitz, W C. 13 100; grounded theory 92; micro/nucro
Chicago ecologjcs, situational analy>is range of229; nonhuman 238; original
234-235 102; philosophical assumptions 96;
Chicago interactionist sociol<>i,,y 227 processes 292-293; r = h aims 83;
Chicago School Socioloi.,y 112-113, 115, situation 227; situational analy>cs 269;
233-234,238,301,306 social organization 233; lhcorctical
cbrity of purpo.sc 304 undcrst:1nding of stntcgjcs 82;
Cbrl<e, A. E. 12-13, 17, 18n2, 155, theorizing and 292; theory generation
160,175, 179n2, 225, 248,268--270, and 88
280-281 conditional context 47, 49-50, 52, 59
clinical supportteam 134 conditional matrix/matrices 56-58,
CNA ,,, Certified Nuning Assist:1nt 56-59, 228, 254nl3; advocacy SS;
(CNA) Qualitotiv< A,14iysis far S«ial Samtists
coding27-28: constructivist grounded 115; siruational analy>i,227-231, 229
theory 167-172; dab S; system 56 conditions 29, 58
coding practices: a.xial coding 54, 114; confinning lhat something is different 196
focused coding I 94; initial coding conjuring 118
169-170; line-by-line coding 12, consequences 30; abusive male parmcr 94;
32-33, 137, 168-170;theoretical blat:1nt uses of power 311; classifications
coding 303; in vivo codes 168; of dab 53; comprehcn.uve description
word-by-word coding 5, 242 139; conditions and 56, 235; of
cognitive cfron 5 differing imp)cmcntation $tratcgics
Cohen, L W 134 137; participant, 173; pcnpcctivc for
Colapietro, V. 248 selection 120; potential risk 212
Coleman, M . T. 132 constant compan,tivc nlcthod Me grounded
collaboration through mappiJ1g, situational theory
analy>is 250-251 const:lnt comparison 6, 95-96
collective actors 225, 235, 247-248 consaucrionism: nutcrialist 238: social
combat:1nt:137-39, 41 255n20; symbolic interactionism
communication skills 53, 64-65; s« olso 255n19
skills constructionist approaches 253n3
compar.itive analysis 47; beginning too constructivism 13, 18,233,309
early 123; centnlity 126; const:lnt 47, constructivist approaches 253n3
91,93, 98,104, 117-118, 157,303; constructivist grounded lhcory 153-179,
dimen.uons 117; direction 120; doing 224, 233, 298; coding 167-172;
42; nuning pooitions 117; operations convergence I 56-159; criteria
116; power of 115, 118; processes 100, 308-309; critical inquiry 174-178;
118; timing of 126; s,, oiso analy>is critics ofintC1Vicwing 166; data
componcn~ 16, 45; UWSl-mcnt 57-59; 164-174; divergence 156-159;
goal 49, 59; intervention 99- 100; explaining all<ncompassing loss
nonhumans 238; practice 100-104; 171-172; memo-writing 167-172;
process 49 method 155-156; methodological
324 Index
Rcs<arm 8-10, 27, 155,252, 254n14; reasoning 174; an:alytic need, 6; cbinu
conditional matrix 56; conditional of conducting 157; comp2I'UOn groups
nutrix model 74; context 49; cduc,tion 85; conceptu:al clarity 194; constant
25-26; leadership oftC2m rc,carch 7, comparison 95; comtructivist grounded
12; worldview 25 theory 172-174; convenience 297;
Stnussi.m grounded theory 12-15, 14, defined 28, 30; major cate1,,orie, 179;
18,25--43,224,227,229,233; analy,u primary use 173; rccxamining data 194;
31-35; analytic example 35-42; rcscorchcr31, 35, 173; saturation 6,
backi;round 25--27; criteria 304--306; 43, 59; secondary data 93; ,cn,itivity
methodolo1,,y 27-31; problems and 75; theon,tical coding 303; theoretical
criteria 304--306; saong 304--306 interpretation 85; su also .sampling
Stnus,-&hatzman colW>oration 112-1 15 thcorctial saturation 300
Strengthening Capacity to Limit lncrwion theorciical ,cmitivity 30, 74, 95--96, 315
(SCLI) 91-94, 99--100, 101 11i,orrtical Sensitivity: Advon<.s i11 Iii,
,trcngt),$, Parkinwn di= 213 MttluxlolOKY of C rou,ul,d '/1u:ory (Cla,cr)
saong rcffexivity 154, 161, 175 11,301
structural process 228 theon,tical sorting 4, 54, 195, 206-207
Strutzcl, E. 17 theory comtruetion 3-4, 86, 95, 157,302
study dcsign, Parlcinson disease 191 theory/method, package, 226, 254n9
study puticipants 45-47, 46 theory of analy,u 114--116
substantive theory 74-75 thick an:aly,u 233, 268; stt oho analy,u
Suclcbby, R. 303 thin~ done while in role, SS
suffering as moral ,tarus 168 Thoma,, W. I. 26
Sullivan, W. M. 224 Thornberg. R. 160
,upporting proccssco 213--214 Thome, S. 173
surviving:: reconciling multiple rcalitiC5 41 thtt2ts s« challenges
Swanson,). M. 13 time-&.mes 174
,ymbolic interactionum 11, 176, 191, time management 174
224, 255n19-20, 306,313; s«also time sacrifice 174
intcractionism tnditional nursing model, Green House
,ymptom,, interpn,ting 196 140-141
training in qualiti:tivc inquiry 304
teaching: analy,u 35, 116-117, 125, tnJUition 200-201
253n6; expected and unexpected tnJUlating the object. BSP 248
feelin~ and bchaviors 214 triangulation 31 S
temporal ccoloi,,y 232 trust in cmc1l:,.rcncc 86; s« also emergence
temporal emotion work 174
texts: comparing 303; of i;roundcd theory United States 39-40, 73, 83--84, 192, 274
8- 11, 8- 13, 14-15 universes of discour3C 235
thcon,tic:al catci,,orics 59-73; empower University of C:alifomia, San Franruco
67-70; 6cilitatc6'.Hl7; identify ~ 1 ; (UCSF) 7, 11-12
intervening condition:,. 72-73; promote
70-72; ,tntegjz<: 61--63 validation 31
theoretical concerns. Parkinson Vanner, C. 164, 178
di>c=l91 Vann-W:ud, T. 193,202
thcon,tic:al hmcworlcs 27, 113, 191 variation 30<,
thcon,tic:al g;,.rncs 32 Venn diagram SO
thcon:tic:al literatures, grounded theory victims of home fires, BSP 84
295- 296 VietCong(armedconununutpolitical
thcon,tic:al process 100-104; Stt oho n,volutionary organization) 39-41
proccs.scs Viernam 36- 39
thcon:tic:al sampling 6, 28, 30, 41, Vietnam War 37- 38, 73
172- 174; abductive logic 173; abductive vigilance 204
Index 333
Barbara). Bowers is the Associate Dean for Research, the Helen Denne Schulte
Professor, the Charlotte Jane and Ralph A. Rodefer Chair, and the Director,
Center for Excellence in Long-Tem1 Care at the School of Nursing and directs
the qualititive and mixed methods research core at the Institute for Clinical and
Transbtional Research at the University of Wisconsin-Madison. She obtlincd a
BS in nursing from the University of Michigan, Ann Arbor, a MS from Wayne
Stite University, Detroit, and a PhD in sociology from the University of Califor-
nia, San Francisco (UCSF), where she studied with Leonard Schatzman, Anselm
Strauss, and Barney Glaser.
Her association with Lenny Schatzman began during her tenure as a predoc-
toral student at UCSF. She was the first of Schatznun's students to use dimen-
sional analysis as the research method for her dissertation. Spending many hours
in Schatzman's officc----as his thoughts about dimensional analysis evolved, stiy-
ing in clooc contact with Schatzman over the subsequent years-has given her a
close-up view of the methodology, its application, and how it differs from other
grounded theory approaches. Dimensional analysis has been used by many of
Schatzman's students, their students, and increasingly by others, familiar with
studies using the methodology, who sec dimensional analysis as a useful approach.
Wide dissemination and robust debates have yet to eventuate as the methodology
is still largely passed on orally. Lenny Schatzman died in 2008, before he was able
to complete his book on dimensional analysis.
Resources
Bowers, B. J. (I 91!7). lntcri;cncr2tiorul nregiving: Adult cucgivcrs and their aging par-
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Bowen, B.J. (1988). Family perceptions ofcare in nuning homes. Th, C<ronJol,wst, 28(3),
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Bowers, B.J. (1989). Grounded theory: From concepruali.zation to research process. In B.
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Bowers, B. J. (2009). Hearing the consumer voice in manab'Cd long-tcnn care pro-
gnms in Wisconsin. Disability and Hralth, 2(1), c12. http,://doi.o,wl0.1016/j.dhjo.
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Bowers, B. J., & Becker, M. (1992). Nur>e aides in nuning homes: The relationship
between organization and quality. n,, Cnontol,wst, 32(3}, 360--366.
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supcrvuion. Admi11istration in S«wl Wod,. 23(1), 29-49.
Bower>, B.J., Esmond, S. L., &Jacobson, N. (2000). The rdation>hip between staffing and
quality in long-term care facilities: Exploring the views ofnur>e aidcs.)01,ma/ ofNursinK
Cart Quality, 14(4), 5>-64.
Bowers, B.J., Esmond, S. L, &Jacobson, N. (2003). Turnover reinterpreted: CNAs talk
about why they lcave.Jo,mu,/ of Crronto/Oj/ica/ Nursi11J1, 29(3), 36-43.
Bowen, B.J., Esmond, S. L, Norton, S., & Holloway, E. (2006). The consumer/provider
relationship as care quality mediator. In S. Kunkel & V. Wcllin (Eds.) , Consu111<r voiot
and moi<t in /01,K•tmn cart (Chapter 10). New York: Springer.
Bowen, B. J., Fibich, B., &Jacobson, N . (2001}. Care as service, care as relating. care as
comfort: Undentanding nuning hon1e residents' perceptions of quality. 71,, Cnontolo-
}/ist, 41(4), 539-545.
Bowers, B.J., Lauring, C., &Jacobson, N. (2001). How nur,c, manage time and worlc in
long-term care facilities.Jo,,rru,/ ofAdwmtrd NursinK, 33(4}, 484-491.
Bowen, B.J., & Nolet, K. (201 l}. Empowering direct care workcn: Lessons learned from
the GREEN HOUSE® model. &,iior Ho11si11K and Cartjounu,/, 10'.>-I 14.
Bowcn, B.J., Nolet, K., &Jacobson, N. (2016}. Sustaining culrurc change: Experiences in
the Green House model. Hra/1/1 Strvi«s Resurrh, S1(1, Part II), 398-417. http,://doi.
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Bowen, B.J., Roberts, T. Nolet, K., & Ryther, B. (2016). Inside the Green House 'black
box': Opportunities for hi!lh-quality clinical decision making. Hraltl1 Strvi«s Resrarc/1,
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carcgiving: Caregiver views. Q,,alitatiw Hra/1/1 R<S<arc/1, 13(9), 1252- 1271.
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SC21'Ch for specwiz.cd care 2nd cooperative childcare partnenhips. /,fonts & Yocu11r 01i/.
dm,, 19(3}, 20'.>-212.
Cilmorc-Bykovskyi, A. L, & Bowen, B.J. (2013}. Undcntanding nuncs' decisions to treat
pain in nuning home residents with dementi2. ~arch in Oro,~olo}/ical NursinK, 6(2},
127- 138. https://doi.o,wl0..3928/19404921 -20130110-02
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336 About the Authors
Hamilton, R., & Bowen, B. J. (In press). Conveti,-cnce of :ag,,, g,,netic risk, and trcalment
decisions in young women (18-39y/o) at risk for hereditary breast and ovarian cancer.
Cmttks in M~dici,K.
J{jng. B., & Bowers, B. J. (2011 ). How nurses decide to ambuhtc hospi121i2ed oldcradults:
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ijnuntu.2013.02.007
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(2013). The con,cquencc, of poor communication during hospital- to-okilled nuning
facility lranSitions: A qualitative ,tudy. )011n14/ of th, Amnican C,riarrics Soci,ry, 61(!),
1095-1102. httpS://doi.org/10.1111/ji;s.12328
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and implementation in health c:uc.Joumal ofSd,ofurly Inquiry for N11ninJ1 />n,ni«, 14(2),
183-187.
Lutz, B., & Bowers, B. J. (2005). The inRucnce of disability on evctyday life. Qualira1iw
Hralth Rrsrarch, 15(8), 1037-1054.
Lutz, B., Bowers, B.).. Esmond, S. L., & Jacob.on, N . (2003). Improving primary care
for persons with disabilities: The nature of expertise. Disohi/ity & Sarirty, 18{4),
443--455.
Norton, S., & Bowers, 8. J. (2001). Worlcing toward consensus: Providers' strategics to
shift patients from cU12tive to palliative treatment choices. Rr~ard, in Nursit1Jl & H~alll,.
24(4), 258-269.
Oycsanya. T., & Bowers, B.J. (2017a). 'Tm trying to be the safety net": Family protection
of patients with modcrate-to-ocverc TBI during the hospital 312y. Q,,alitativ, Hralt/1
Resram,, 27(12), 180+-1815. hnpo://doi.org/10.1 ln/1049732317697098
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experience offamily caregivers of patients with traumatic brain injury.joumal ofFamily
N,,ninJI, 23(2), 273-298.http>://doi.org/10.11n/1074840717697673
Pandhi, N ., Bowers,B.J., & Chen, F. (2007). A comfortable relationship: A patient derived
dimension of ongoing care. Family M,ditin,, 39(4), 266--273.
Roberts, T., & Bowers, B. J. (2015). How nursing home re>idents develop relation.hips
with peers & staff: A 1,..-ounded theory ,tudy. 1nlml41io11al Jouma/ of NwsinJI Studirs,
52(1), 57~7. hnp,://doi.org/10. 1016/j.ijnuntu.2014.07.008
Tiucz.ck, A., Mischler, E., Bowers, B.).. Petenon, N., Morris, M., Farrell, P., ... Carey, P.
(1991). P1ychological impact of&lsc-positive results when screening for cystic fibl'OOS.
Prdialri< H,/mono/OJIY, 7, 29-37.
Wobbcr, R., Bowen, B. J., & McKenzie-Green, B. (2010). Staff response> to age related
health changes in people with intellccrwl disability in gi-oup home>. Dis,,bility &
S«uty, 25.
Pennie Sessler Branden, PhD, CNM, CNE, RN, received a d iploma from
Albany Medical Center, School of Nursing, a BSN from George Mason Univer-
sity, an MSN and Midwifery certificate from Columbia University, and a PhD
from Villanova University. She has taught in nursing programs for more than
About the Authors 337
Resources
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vider's clullcnb-c.Jouma/ of N111s,-Midwiftry, 43(6), 471--482.
Branden, P. S. (2012). 77ic 11urs, as adeo<at,: A pound,d t/1<ory pmp,di.,,. ProQucst
LLC.
Brmdcn, P. S., & Shans-Hopko, N . C . (2017). Crowing clinical and academic nursing
leaders: Building the pipeline. NursinR Administration Q,u,ttmy, 41(3), 258-265.
Professor Channaz received the 2006 George Herbert Mead Award for life-
time achievement from the Society for the Study of Symbolic Interaction, the
2017 Leo G. Reeder award for a distinguished career from the Medical Sociol-
O'Cf Section of the American Sociological Association, and the 2018 Lifetime
Achievement Award from the International Congress of Qualitative Inquiry.
Throughout her career, she traversed the globe to give professional development
workshops and classes on grounded theory methods, intensive interviewing, sym-
bolic interactionism, and writing for publication.
Professor Kathy Charmaz passed away in July 2020.
Resources
Belgrave, L L, & Charmaz, K. (2014). Studying illncs,, death, and dying through con-
,auctivut grounded theory. In L. v.,, Bru=I & N. Ca,pentier (Eds.), "11,,: social ,on-
slnldion of drat/,: l111rrdoop/inary pmprttwrs (pp. 34-51). London: Palgravc M2cmilbn.
Belgrave, L L, & Charmaz, K. (2016). Grounded theory: Contemporary development,
in mediru sociology. In W. C . Cockerl,2111, R . Dinb•w.U, & S. Qwh (Eds.), Wil,y-
Blad.,w/1 cntydoprdia ofh,a/th, illnrss, h<luwiorand socirly. New Yocic Wiley.
Brymt, A., & Charmu, K. (20072). Grounded theory in hutoriC21 pcr,;pcctive: An epu-
temologjc21 2ccount. In A. Brymt & K. Churna:z (Eds.), Handbook off<TOUtultd t/,,:ory
(pp. 31-57). London: S.ge.
Brymt, A., & Clwm:iz, K. (&b.). (2007b). Ha,uJ/xx,k off<TOUntkd t/i,ory. London: Sage.
Brymt, A., & Charmaz, K. (2007c). lniroduction. In A. Bry2nt & K. Clwn122: (Eds.),
Handblx,k ofJr!Oundrd //t,ory (pp. 1-28). London: S.ge.
Brymt, A., & Channaz, K. (2011). Grounded theory. In P. Vcr,,ot & M. Williams (Eds.),
Handblx,k ofni,thodologi,o/ i,r,,.w,tions i11 t/,,: social samas (pp. 205-227). Lo, Angele, 211d
London: Sage.
Brymt, A., & Channaz, K. (2012). Grounded theory 211d p,ychologjC21 =<h. In H.
Cooper (Ed.), APA ha,,Jblx,k ofT<S<orcl, 1nrt/1ods i11 psyd,ol"l(Y (Vol 2, pp. 39-56). Wasl>-
ington, DC: APA Boob.
Brymt, A., & Churnaz, K. (&b.). (Jn press). -n,, SACE ha,uJ/xx,k of"'""" drvrlopmmts i11
!{!Ollndtd t/,,:ory. London: S.ge.
c.tkiru, K. (1970). Time: Penpcctivcs, muking 211d styles of usage. Social />r,,1,/mis, 17,
487-501.
C:illcins, K. (1972). Shouldering 2 burden. Omt110, 3, 16-32. Reprinted in 1976. R. A.
K.ali,h (Ed.), C.ring rrlations/,ips (pp. 73-&). Fumingd2ie, NY: Baywood.
Clwn,az, K. (1975). The coroner', ,tratcgjcs for 211nouncing death. U1"a11 Ufe, 4(3), 296-
316. Reprinted in 1977. L. H. Lofland (Ed.), To,wn/ a soaol"l(Y of dtat/, (pp. 296-316).
Beverly Hills, CA: S.gc.
Clwn,az, K. (1980). The ,ocw comauccion of ,elf-pity in the chronically ill. In N. K.
Denzin (Ed.), Studi,s in symbolic inltrodion (Vol 3, pp. 123-145). Greenwich, CT: JAI
p...,,._
Clwn,az, K. (1983a). The grounded theory method: An explanation 211d interpreta-
tion. In R. M . Emer,;on (Ed.), C,r,tm,po,ary jitld rntarrh (pp. 109-126). Booton: Little
Brown.
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Clw11122, K., Thornberg, R ., & Keane, E. (2018). Evolving grounded theory and social
justice inquiry. Jn N. K. Denzin & Y. E. Lincoln (Eds.), Ho,ulb,,ok ofqualitotiv, r,s,ard,
(5th ed., pp. 411-443). Thowand Oalu, CA: Sage.
Cbrl<e, A. E., & Charmn, K. (Ed,.). (2014). SAGE btndunorl:s in s«iol r,s,:arrh m,t/,ods
4-w,/umt s,t: Crou,ultd t/1<ory and situational analysis. London: Sage.
Cbrl<e, A. E.• & Chumaz, K. (Fonhconung). Fhg,hip article: Grounded theory and ,iru-
ational analy,u. In P. Atkinson, S. Ddamont. M. Hardy, & M. Williams (Ed,.). Th,
SACE n,,ytlop,di4 of,-arch n,,t/1ods. London: Sage.
Mor,c,J.• Stem, P. Corbin,J., Bower,, B.• Chamuz, K., & Clarice, A. E. (2009). D<vtlop-
inJl J!Mlnd,d ln,ory: 1k s«otul JlNl<TOli<m Walnut Creek, CA: Left Coa,c Pr.ss.
Thornberg, R ., & Channaz, K. (2012). Grounded theory. In S. Lapan, M. Quan:aroli, &
F. Riemer (Eds.), Q,ia/iwi., r,s,:arr/,: An inJroduaion f4 nu:tlwds atul d,sifl',s (pp. 41-<>7).
San Francisco: Jos,cy-Bas:s.
Thornberg, R ., & Channaz, K. (2013). Grounded theory. Jn U. Flick (Ed.). Handb,,ok of
qualitati., a,,a/ysis (pp. 153-169). London: Sab"'·
Thornberg, R .• Pertwnw, L., & Cham,az, K. (2014). Consaucting grounded theoty. In
0. N. Saracho (Ed.). 1-landb<>ok of res,arch m,tl,ods in tarly du/dl,ood td11lotion (pp. 405--
439). Charlotte, NC: Information Age Publishing Inc.
Twood, A., & Charmn, K. (2012). Grounded theory for mental health practitioners. In
D. Harper & A. Thompson (Ed,.). Q,ialiwtiw rrstarrh mtthods in mmtal l1<alt/1 and pry-
,/.,th,rapy: A Jlllidtfor studmu a,ul prottiliot,m (pp. 131-146). Chichc,tcr, Ww. Su""x,
UK: John Wiley & Som.
Vann-Waid. T. Morse, j.. & Charmaz, K. (2017). P=crving self: Theorizing the social
and psychological proccs,c, of living with Parlcimon <liscasc. Q,ialitaJiw H,alt/1 R.,s,arrl,,
27(7). 964-982.
Wcrcr., F.J., Ch•rmaz. K., McMullcn, LJ.,Jo,sclson, R., Anderson, R., & McSpaddcn, E.
(2011). Fiv< '"'>" ofdoi11Jl q11ali1a1iv, a,ialysis: P11tt1ot1u:t10l0J1Ual p,ydwlOJlY, J1t0U11dtd /kc,y,
di.stoune mwlysis, na"ali~ reset1rd1, and fon,;i;vt ;nquiry. New York: Guilford.
2006 Ch3J'lcs Horton Cooley Award of the Society for the Study of Symbolic
Interaction (Gemun translation 2012). The second edition (Sage. 2018) adds
two new co-authors, Carrie Friese (London School of Economics) and Rachel
Washburn (Loyola Marymount U niversity, Los Angeles).
Professor Clarke's research centers on studies ofscience, technology, and medi-
cine, especially medical technologies for women such as the pap smC3J', contra-
ceptive development, and RU486. Her major work on the reproductive sciences
in biology, medicine, and agriculture, Discipli11in11 Rtproductio11: American LJft Sd-
tntists and th, "Problem of &x" (University of California Press, 1998), won the
Eileen Baskcr Memorial Prize of the Society for Medical Anthropology. and
the Ludwig Fleck Award of the Society for Social Studies of Science. Her latest
book is a feminist environmentalist intervention for reproductive and eco-justicc,
Makin// Ki11 Not Pop111"tion (Prickly P3J'adigm Press, 2018), co-edited with Donna
Haraway.
Adele E. Clarke won the 2012 J. D. Bernal Prize for Out:st:mding Conrribu-
tions from the Society for Social Studies of Science and the 2015 Leo G. Reeder
Award for Distinguished Service to the Field by the Medical Sociology Section
of the American Sociological Association.
Resources
Clurmaz, K., & Cbrlce, A. E. {2020). Anselm Strauss: C:ame changer. In P. Atlciruon, S.
Delamont. M. Hardy, & M. Williams {Eds.), SACE r<Searcl, 111<1l1odsfoundatiorlS. Lon-
don: Sage.
Cbrlce, A. E. (1990). A social worlds rc,earch adventwc: The asc ofn,productive science.
In S. Cozzens & T. Cieryn (Eds.), 'f11toria ofs<iro« i11 s«kty (w. lS-42). Bloomington:
Indiana Univenity Press.
Cbrlce, A. E. (1991). Social worlds theory as o~izarional d,cory. In D. Maines (Ed.),
S«ial Ol]lanizaJion ond so<ial ptrK<SS: Essays in honor •f Anselm Stra,&SS (pp. 119--158). Haw-
thorn, NY: Aldine de Cruyt<:r.
Cbrlce, A. E. (2003). Situational analyses: Grounded theory nnpping after the postmodem
rum. Symbolic lntrraaion, 26(4), 55~576.
Cbrlce, A. E. {2005). Sit11atio,1al analysis: Crcnmd,d thtory afi,r tht postmodtm 111m. Thousand
Ow, CA: Sage.
Cbrlce, A. E. {2006). Feminisms, grounded theory and situational analysis. In S. H..,.,_
Biber (Ed.), TI,, /,a1u/book offrnoi11ist rrs,art/,: Th,ory and pmxis (w. 345-370). Thousand
Ow, CA: Sage.
Cbrlce, A. E. {2007). Grounded theory: Conflicts, debates and siruational analysis. In W.
Outhwaite & S. P. Turner {Eds.), Handbook ofs«ia/ s<i= (pp. 838-4!85). Thousand
Ow, CA: Sage.
Cbrlce, A. E. {2008). Sex/gender and race/ethnicity in the leg::,cy of Anselm Strauss. In
special section: Celebrating Anselm Strauss and forty years of grounded theory. In N.
K. Denzin (Ed.), Studits in symbolit in1trat1ior, (Vol. 32, pp. 159--174).
Cbrlce, A. E. {2008, 2015). Anselm L. Straws. In C. Ritzer (Ed.), n,, Bl«L,.,,/1 m,ytlop,dia
ofs«iolOJa (1st & 2nd eds.). M.Jden, MA: Blackwell.
3 44 Aboutthe Authors
Clarke, A. E. (2009a) On .(<lli11,11 lost and found and lost agoin with Patti Lather. Spe-
cial issue on knowledb'C that mattcn. Froruim: A Jcn1mal of w..,.,,,,,
Sl11di,s, 30(1),
212- 222.
Clarke, A. E. (2009b). From !!JQunded theory to situational analym: What's new? Why?
How? In J. Mone, P. Stem, J. Corbin, B. Bowers, K. Chamuz, & A. Clarke (Ech.),
D<vtlopin,11 J(f011ndtd t/i,ory: 1k sttorid Jlffl<(otion (1st ed., pp. 194-23S). Walnut Crcclc,
Ck Len Coast Pr=.
Clarke, A. E. (2010). Arudm Sonuss en Heritage: Scxe/Cenrc et Race/Ethnicite. In D.
Chabaud-Rychttt, V. Dcscoururc., A.-M . Dcvrcux, & E. Varilw (Eds.), Q11<1tio11s ,k
Cmn: aux Scimt<S S«io/,s "Norm61,s" (pp. 245-259). Pari.: La Dccouvertc. (Engli,h
venion 2008.)
Clarke, A. E. (2011). Von dcr Ctounded-Theory-Methodologie zur Situatioruanalysc. In
Ciintcr Mey & Katja Mruc.k (Eds.). Crormdtd th,ory rrod,r (pp. 207-232). Wi,.baden:
VS Vert.g fur Sozialwis>eruchafu:n (2. ubcrazb. u. crweitcrtc Au8agc).
Clarke, A. E. (2012a). Situotio11StU10lyst. Cror1nikd 1kory nam dm1 Postmodm, Tum. Hng.
und mit ciner Einlcitung von Reiner Keller. Wiesbaden: VS...Vcrlag fur Sozialwisscn-
s-chafien. Ccm1an Translation.
Clarke, A. E. (2012b). Feminisms, l!JOundcd theory and situational analysis. In S. Hesse-
Biber (Ed.), 7k l10ndmk offm,inist rrs,ardi: n,,ory and praxis (2nd ed., pp. 388--412).
Thou,and Oaks, CA: Sage.
Clarke, A. E. (2019a). Situational analysis: A critical interactionist method of quali12tive
inquiry. In M. H.Jacobscn (Ed.), Criti,,,/ and cultural i11tcrottiotusm. London: Roudcdgc.
Clarke, A. E. (2019b). Situating GT and situational analysis in the history of interpretive
qualit2tivc inquiry. In A. Bryant & K. Chamuz (Eds.), Sa,11< handbook ofJ1fOu1idtd throry.
London: Sage.
Clarke, A. E. (2021). fn>m grounded theory to situational analym: What's new? Why?
How? In J. Mone, P. Stem, J. Corbin, B. Bowers, K. Chamw, & A. Clarke (Eds.),
D<vtlopin,11 po11ndtd t/i,ory: 1k sttond J1<11<r<11ior1 rrvisittd (2nd ed.). London: RoudOOb"'·
Clarke, A. E. (2021). "Fifty ycan of Smussian negotiated order rcsc:arch." In Dirk vom
Lehn, Natalia Ruiz-Juno, & Will Gibson (Eds.) Handbook of inttronio,usn,. London:
Roudcdgc.
Clarke, A. E. (In prep.). Alicrword for Italian onrubtion of excerpt,. In A. E. Clarke,
C . Fric,c, & R . Washburn (Eds.), Situational onolysis in pronitt: Moppin,11 r<S<•rm wit/,
JlfOUnd<d t/i,ory. Calimera, Italy: Kurumuny Edizionc, with Special inaoduction by
Giuseppina CcJSOSimo.
Clarke, A. E. (In prep.). Htlpin11 siln1t<S sp,ak: ·17,, ,.,, ofpositio,10I n10ps in sit11otionol onolysis.
Clarke, A. E. (In prep.). Situ<11io1uJ onolysis as o rriti,ol, portitipotory ond dttcloninn11 opp,_,,
to quaUl4li~ inquiry. Presented at the lntcm-arional CongrC3.S of Qualitative Inquiry,
Urban>IChampaign II.., May 20, 2016. To be ,ubmitted to Quolitotiw foquiry.
Clarke, A. E., & Charmaz, K. (Eds.). (2014). Crom,d,d t/i,ory ond situotional onolysis. Sage
Benchmarks in Social Re,c:an:h Series, 4 vols. London: Sage.
Clarke, A. E., & Charmaz, K. (2020). Grounded theory & situational analysis. In P. Atlc.in-
son, S. Debmont, M. Hardy, & M. Williams (Eds.), SACE T<S<Ortl, 111,1/,odsfoundotions.
London: Sage.
Clarke, A. E., & Friese, C. (2007). Situational analy,i~ Going beyond traditional gtounded
theory. In K. Charmaz & A. Bryant (Eds.), •17,, handbook ofJlfO•md,d t/i,ory (pp. 694-
743). London: Sage.
Clarke, A. E., & Friese, C. (In prep.). On the concept of the situation in situational
analysis.
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Clarlcc, A. E., Fric>e, C., & W.uhbum, R. (2013). Siruational analysis. In B. Kaldis (Ed.),
Encytlop,dia ofplulasophy and th, socio/,,;,,,,,._ Thousand Ow, CA: S.b"'·
Clarlcc, A. E., Fric,c, C., & Washburn, R. (Eds.). (2015). Sit1UJti01111/ analysis in prani,,:
Mappin11 m,af{/1 with x,oundcd th,ory. London: Roudcdge [initially Left Coast Press].
Clarlcc, A. E., Friese, C., & Washburn, R. (2018). Sit11ational analysis: Cro11ndcd theory eftcr
IIIC i11tuprttiw: tum (2nd ed.). Thousand Ow, CA: S.1,>c, with Sage Companion Wcb-
,itc@ http,;//,rudy..sab'Cpub.com/clarkc2c.
Clarlcc, A. E., Fric,c, C., & W.uhbum, R . (Eds.). (2019). Italian tra1,s/ati011 of excrrptsfrom
SituoJional a,ialyJi.s in prattia: Moppitt,X rtM1.2tth wilh p0141uJ~d lh~oty. Calim~ra. lt:a.J.y:
Kurumuny Edizionc, with Special introduction by Ciwq,pina Ccrrosimo.
Clarlcc, A. E., im Ccsbroch mit Kclkr, R. (2011). Fur mich ut die Darstellung dcr Kom-
plexitat dcr entschcidcnde Punk<: Zur Bcgrundung dcr Siruatioruanalyse. In Ciintcr
Mey & Katja Mruck (Eds.), Crtnmdcd tJicory rtadcr (pp. 109-133). Wiesbaden: VS Ver-
bg fiir Sozialwisscmchaftcn (2. ubcrub. u. crwciterte Aufub>c).
Clarlcc, A. E., in conversation with Kcllor, R . (2014). Engaging complcxitic,: Worlcing
again5' ,implifiation as an agenda for qualitative rcscan:h today. funur, far Qualilaliw:
lw,a,d,/Fonun Q,,a/i146vt &zialfonmun11, 1S(2): on line journal.
Clarlcc, A. E., & Montini, T. (1993). The many faces ofRU486: Talcsofsiruatcd knowlcdi,""
and technological contcstations. Sama, Tttlrnolo;zy and Human Valua, 18(1), 42-78.
Clarlcc, A. E., & Star, S. L (2003). Symbolic interactionist ,rudics of ,cience, tcchnol"b'Y
and medicine. In L. Reynolds & N. Herman (Eds.), Handbook ofsyn,boli, intcrani01Sism
(pp. S3~574). Walnut Creek, CA: Alta Mira Press.
Clarlcc, A. E., & Star, S. L (2007). Social worlcls/arenas as a theory-methods package. In
E.J. Hackett, 0. Amsterdamska, M. Lynch, &J. Wajernan (Eds.), n,, J,a,,dbook ofsam«
and tcdtno/OJ!Y st11dies (3rd ed., pp. 113--137). Cambridge, MA: MIT Pn=
Keller, R., & Cbrlce, A. E. (2019). Siruaring the >OCiology of knowledge approach to
discounc (SKAD) in intc,prctivc inquiry. In A.-K. Homidge, R . Keller, & W. J.
Schunemann (Eds.). Auw/1 in seas ofdisun,nc: A prani,;,lJ111ide to the sotiolOJ!Y ofl,u,-1,dR<
oppro«li lo distourse. London: Routlcxlgc.
Juliet Corbin collaborated with Anselm Strauss for 16 years. She received a BSN
from Arizona State University, Tempe, a MSN from San Jose State University,
and a DNSc from University of California, San Francisco (UCSF) and she served
as a postdoctor:tl research fellow in the Department of Social and Behavioral Sci-
ences, UCSF. She holds a position as Senior Scientist at the International Institute
ofQualitative Methodology, University of Alberta, Canada. She retired from for-
mal teaching in 1999 but continues to work with students on an individual basis,
offering workshops and selected presentations on grounded theory methods.
Juliet Corbin was also a family nurse practitioner and held a position as lec-
turer at San Jose University. She has presented keynote addresses and workshops
on grounded theory methods internationally. She has received numerous awards
for her research, including the Nurse Scholar of the Year Award from Thomas
Jefferson University and from Sigma Theta Tau, and the Book of the Year Award
from the Amtrica11 Journal ofNursi11g.
346 About the Authors
Resources
Corbin, J. (1982). J>rottdiw R"""'""R' Stra1,w,s for nw1w}li11x a prr,.,Ullll)' <0tnbi11td wit/1 a
cl1ro1Jic itltias. Doctonl dissertation, uc.5F, San Francisco.
Corbin, J. (1986). Coding, writing memos, and diag,:imming. In C . Chenitz &
J. Swanson (Eds.), Quali1a1iv, ,rs,ar,h ;,, 11ur,inx (pp. 102- 120). Menlo Park, CA:
Addison-Wc.lcy.
Corbin,). (1986). Qualitative analy,is for grounded theory. In C. Chcnitz &). Swanson
(Eds.), Qualitatiw r,s,arrh i11 nuni,,t (pp. 91-101). Menlo Park, CA: Addison-We.Icy.
Corbin, J. (1987). Women's perceptions :u,d management of a pregnancy complicated by
chronic illness. Hta/1/1 Carr for Wo,n,n J,,i,,,.,,1ional, 8, 317- 337.
Corbin, J. (I 990). Balancing resource dcm:u,d against supply: Maintaining qualiry of
life in the elderly chronically ill. In C. Chcnitz,J. Takano-Stone, & S. A. Salisbury
(Eds.), 171t clini,al pradiu ofx,ronJolO;llk•I 11unir1x (pp. 547- 555). Philadelphia: J.B.
Saunders.
Corbin, J. (1991). Anscbn StTaus,: An intellectual bi~hy. In D. Maines (Ed.), S«ia/
OT]lOnizations and soda/ pro«ss (pp. 17-42). Hawthorn, NY: Aldinc de Gnryter.
Corbin, J. (1992). The carcgjving tTajectory: An interactive proccssual &.mcwodc. R,v,,,
J,,,~n,atio,ra/r D'adiqn Om,munautairt (International Review of CommW1ity Develop-
ment), 28168, 39-49.
Corbin, J. (1994). Rcspon.sc to the article operationalizing the Corbin and StTauss tTajcc-
tory model. Scholarly lnqHiry far Nurnr1x Pradict, 7(4), 265-268.
Corbin,). (1996). Rehabilitation: A biog,:iphical medical process. In T. Schott, B. Badura,
H.-J. Schwogcr, P. Woll; & P. Wolter> (Eds.), Ntue W<;E< in dtr R,lwbilitatio,1 (pp. 174-
181). Wcinheim, Germany:Juvcnta V ~
Corbin, J. (1998). The Corbin and StTauss chronic illness tTajectory model: An update.
Sdu,larly Inquiry far N11rn11x Pradi«: An lntmuitio,wljounwl, 12(1), 3>-41.
Corbin, J. (1999a). Kritistl1t Analyst von &Jl<bnisstn dtr P/9/eforsdmnx. Wtrl.wrrr0;11far Sl11di-
n1britf (Modul). Jena, Germany: FH Jena Fachbcrcich Sozialwcscn.
Corbin,J. (1999b). Rcspon.sc to ":u,aly,is and evaluation of the tTajectory theory of chronic
illness management." Sdrclarly /1,quiryfor Nur,i11x Pradi«, 13(2), 105-109.
Corbin, J.. & Hildenbrand, B. (2000). Qualitative Forschung. In B. Rennen-Allhoff &
D. Schaeffer (Eds.), Handb11th ~ , s d u , f t (pp. 159-186). Wcinhein,, Germany:
Juventa.
Corbin, J.. & Morse, J. M . (2003). The unsaucturcd intc.ractive interview: lssucs of reci-
procity and ri,k.s. Qualitativ, J,,quiry, 9(3), 335-354.
Corbin,J., & StTaw,, A. L. (1984). Collaboration: Couple, worlting together to manage
chronic illness. lnoax,, 6(4), 109-115.
Corbin, J., & StTauss, A. L. (1985a). Manawng chronic illness at home: Three lines of
wodc. Qualitati,,,: SociolO;IIY, 8(3), 224-247.
Corbin,)., & StTauss, A. L. (1985b). Issue, concerning regimen management in the home.
Ax,inx a11d S«i,ty, 5, 249-265.
Corbin,)., & Strauss, A. L. (1987). Accompanin,ents ofchronic illness changes in body, self,
biog,:iphy and biog,:iphical time. Rcs,ard, ;,, tl1t SociolO;IIY of Htaltl, Carr, 6, 249-281.
Corbin,J., & StTauss, A. L. (1988a). Ted and Alice. Nursinx "Iima, 84(14), 32-33.
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al /u,n1t. San Fr.incisco, CA: Jo""Y Bass. Germ:u, translation, R. Piper GmbH & Co.
1993.
Corbin,J., & StTauss, A. L. (1988c). Working together. N11ninx 1ima, 84(13), 48-49.
About the Authors 347
Corbin,).. & Srnws, A. L. (1990a). Grounded theory r<OCarch: Procedures, cannons, :and
e..Juative criteri>. Qualitatiw So<iology, 13(1), 3-21. Reprinted in Z,,itsdirift filr Sozi.
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Corbin,)., & Srnuss, A. L. (1990b). Making arraDb>Cmencs: The key 10 home arc. In). F.
Gubrium & A. S:ankar (Eds.), 7k ho111, car, ,xpm,11<,, ,t/lllCJ(rapl,y and pc/icy (pp. 59-73).
Newbury Park, CA:~"'-
Corbin, J., & Stnws, A. L. (19912). A nuning model for chronic illnc,s m:anab'C-
ment b.ucd upon the tnjcctory fnmc work. Scholarly lnljuiry for NursinJl Pra,tkt, 4(3),
155-174.
Corbin,J., & Srnws, A. L. (1991b). Comcbock: Overcoming clis2bility. In G. Albn:tch &
J. Levy (Eds.), Advo,.., in ni,di,a/ soao/0/()' (Vol. 2, pp. 137- 159). Greenwich, CT: JAI
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upon the trajectory fuuncworlc. In P. Woog (Ed.), '111< dwni, ii/nm trajmoryfram,wo,I,:
-n,, Corvin and S/,ouss m,r,inJl mod,/ (pp. 9-28). New Yo,1c Springer.
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71-83.
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348 About the Authors
Janke M. Morse is a Distinguished Professor and the Ida May "Dotty" Barnes, RN,
and D. Keith Barnes, MD, Presidential Endowed Chair in the College of Nursing,
University of Utah. She was fom1erly a professor, founding director, and scientific
director of the International Institute forQualitltive Methodology (IIQM), University
of Alberta, and professor of nursing and bchavioral science at the Pennsylvania Stltc
University. She holds PhDs in both nursing and anthropology and uses andu-opologi-
cal research methods to explore the illness experience. suffering, and comforting.
Janice M. Morse is an authority in qualitative research methods. In 1991,
Morse and Joy Johnson published ·nit I/111,ss Exp,rimce: Dim,nsions of Sufftri11g,
a collection of six grounded theories, and the last chapter in that book ("The
Illness Constellation Model") became one of the first meta-analyses in qualita-
tive inquiry. Since then, Morse has used grounded theory with a number of
topics, including breastfeeding, and various studies exploring the illness experi-
ence. She has served as founding editor of the Qualitativt Htalth Research journal,
the International Joun1al of Qualitativt Mtthods, and the Global Qualitativt Nursing
Research journal. She has published more than 420 articles and 23 books and
is a follow of the American Academy for Nursing, American Anthropological
Association, the Society for Applied Anthropology, and the Canadian Academy
About the Authors 349
for Health Sciences. Her contributions to nursing and health research have been
acknowledged: she is the 5th Episteme Laureate (the biannual research award,
Sigma Theta Tau International); she received Lifetime Achievement Awards in
Qualitative Inquiry from the International Congress of Qualitative Inquiry and
the IIQM; and she has been awarded honorary doctorates from the University
of Newcastle, Australia, and Athabasca University and the University of Laval,
Canada.
Resources
Corbin, J., & Morse, J. M. (2003). The unmuctured intcroctive interview: Iuucs of reci-
procity and risb. Q,ialita1i"" Inquiry, 9(3), 335-354.
Martz, C ., & Morse, J. M . (2016). The changing mture of KUilt in &mily can:givinl!'
Through care tnnsition.s or parents at the end of life. Qu,,litotiw H,.!1/1 Rtstom,.
http,://doi.org/10.11n /104932316649352
Morsc.J. M . (1991). Ncb,otiating com.mittncnt and involvcn\Cnt in the patient-nurse rcla-
tioruhip.Jo1m14/ of Advan«d Nunint, 16, 455-468.
Morse, J. M. (2000). Raponding to the cue> of suffering. Htalth Out far Won,m /ntmu,.
tionol, 21, 1-9.
Morse,). M. (2001a). Situating grounded theory. In R. S. Schreiber & P. Nocroger Stem
(Eds.), Usintpou11d,d t/r,o,y i,inuni11x (pp. 1-15). New Yoric: Springer.
Morse, J. M . (2001b) Tow.ud a praxis theory of suffering. Ad_,, in Nuni,ljl Scitti«,
24(1), 47-59. ~talian: Veno una teoria della pr:wi della >0ffercnz.a (rnduzione di Luca
Mori). Salut« S«i,til, 1, a cw-a di Enzo Ciorgo e Willem Tou,ijn, FrancoAngeli, 2003,
ps.169-185; Commentary: Mori, l. l'OS$Crfvzione della >0fferenza nel bvoro di Janice
Morse, pp. 186-189).
Morse,). M . (2002). Interviewing the ill. In J. Cubrium &J. Hobtcin (Ed>.), Handbook of
i,11,rvinv m,orc/1 (pp. 317- 330). Thou>and Oab, CA: Sage.
Morse, J. M. (2007). Sampling in grounded theory re,carch. In T. Bryant & K. Charmaz
(Eds.), Ham/book of!l""•ndtd t/r,o,y (pp. 229-244). London: Sage.
Morse,). M. (2009). T..,.Jcs, tcn.sion.s and resolutions. In). M. Morse, P. N. Stem,). Cor-
bin, B. Bowers, K. Charmaz, & A. Clarke, A. {Ed>.), Dn,,/opinx J11011ndtd tli,o,y: Tiu:
s«ondJ1;n1<roJion (pp. 13- 21). Walnut Creek, CA: Left Coast Pr....
Morse,). M. (2012). The implications of interview type and strucrure in mixed method
designs. In J. Cubrium, J. Holstein, & K. Marvasti (Eds.), S.JJ:t handbook of intmAnv
r,s,om, (2nd ed.). Thousand Cab, CA: Sage.
Morse,). M. (2018). Theoretical Coalc,ccnce: A method to develop qualitative concepts
and theory. The example of enduring. Numnt R,s,orrh, 67(2), 1n-187. https://doi.
org/ I 0.1097/NNR.0000000000000263. goo.gl/ed12rnF.
Morse,). M., & Carter, 8.J. (1995). Stntcgje, of enduring and the ,ufferingofl=: Mode.
ofcomfort used by a resilient survivor. Holisti, Nursint Pratti«, 9(3), 33-58. Reprinted
in Danish: Ed by Nete Crcu Klinisk SY19Pleje, bd 1,11, og 111, 2000.
Morse,). M., & Carter, B. J. (1996). The essence of enduring and the expression of suf-
fering: The rcfom,ubtion of self. Stholarly Inquiryfar N,,nint Pratti,,, 10(1), 4~0.
Morse, J. M ., & Cbrk, L. (2019). The nuanc.,. of theoretical sampling for grounded
theory. In T. Bryant & K. Charmaz (Eds.), SACE /,ant/book of ,11rrrr11 dtvt/opmttllS iu
Jl10llndtd t/r,ory (Chapter 7, 2nd ed., pp. 145-166). London: Sage.
350 About the Authors
Kimberly Nolet is a research program manager with the Center for Aging
Research and Education at the University of Wisconsin-Madison School of
Nursing. She has a master's degree in education with an emphasis on adult edu-
cation. Her work focuses on research and interventions aimed at improving care
for older adults across long-term care settings and improving work life quality for
the nursing workforce. Of particular interest is understanding how interventions
arc implemented by healthcare organizations to improve both care and staff satis-
faction with work life. Recently developed interventions include an onlinc nurse
residency program for long-tern, c.irc nurses, an onlinc nurse leadership course, a
geriatric simulation toolkit for nurse educators, a decision support tool for family
caregivers, and a guide to implementing organizational change in long-tern, care.
Resources
Bowers, B.J., & Nolet, K. (201 I). Empoweringdin,,:t arc workers: Lessons learned fiom
THE GREEN HOUSE® model. &nior Housin11 & Carrjoun14/, 19(1), 109--120.
Bowers, B.)., & Nolet, K. (2014). Developing the Green Howe nursing care tC2Jll: V:ari-
ations on development and implementation. ·17,, Cmmtolop,ist, 54(Suppl. I), S53-S64.
doi: 10.1093/gcront/gnt109
Robcn,, T., Nolet, K. , & Bowers, B. (2019). Exploring variation in Certified Nursing
Assistant assignments &om the perspective of nursing home residents: A comparison
of adopters and non-adopters of consistent assignment. Jour,14/ of Applitd Cm11wlOJ[)',
38(11), 1583-1594.
Bowers, B.J., Nolet, K., &J2eoh<on, N. (2016). Swt>ining culture change: Experiences in
the Green House Model. H,alt/1 Sm,i«s R,s,atd,, 51(Suppl. 1), 398-417.
About the Authors 351
Bowers, B., Roberts, T., Nolet, K., & Ryther, B. (2016). Inside the Crccn House "Bbck
Box": Opportunitio for high-quality clinical decision making. Hra/11, S,rvi«s Resram,,
51(S1), 378-397.
Resources
Porr, C. (2012, October). Crou11drd t/i,o,y, ,thnOJ(Taphy a,ul pl,mcmmolOI('( or, res,a,d, tools
for social worl: prodi«. Proceeding, of Scientific Conference Cclcbr2ti11g International
Social Wale Day: 'Social Wale For People's Happiness,' Hanoi, Vietnam.
Porr, C., Drummond,]., & Olson, K. (2012). E,tal,lishing therapeutic rcbtionships with
vulnerable and potentially stigmatized clients. Qr,alitatiw: Hra/th Rma,d,, 22(3), 384-
396. hnps://doi.org/10.1177/1049732311421182
Porr, C., Caudinc, A., Woo, K., Smith-Young.)., & Crccn, C. (2019). How community
nu=, manage ethical conflicts: A grounded theory >tUdy. C/o/Jol Qualitati11< NumnJI
R.esrarrh, 6, 1- 9. hnps://doi.org/10. 1ITT/2333393619894958
Porr, C., Craffigna, C .• Mayan. M., Wall, S .• & Vieira, E. (2011). The evocative power of
projective techniques for the elicitation of meaning. lnkmational Joumal of Quatitaliw
Methods, 10(1), 30--41.
Porr, C., Olson, K., & Hcg;,dorcn, K. (2010). Tiredncos, fotiguc and exhaustion in the
context ofa majordcpn::s,ivc disorder. Qualitativr Health RLsea,d,, 20(10), 1315-1326.
https://doi.org/10.1 lTT/104973231037084 I
Stem, P, & Porr, C. (201 la). Essnuials <(-,,jhkflTOUtukd t/.,cry. Thousand Oaks. CA: Sage.
Stem, P., & Porr, C. (201 lb). Stem and Porr (2011) response to rcviewcn. -n., CftnJnd,d
"/1.,o,y R,.,inv, 10(3), 87- 91.
Strickbnd, J. T., Wells, C. F., & Porr, C . (201 S). Safcguasding the children: The can-
cer journey of young mothers. OntolOI('( N11rsi"I( Forum, 42(5), S34-S41 . hnps://doi.
org/10.1 188/1 S.ONF.S3'h541.
352 About the Authors
Resources
Bucher, R., & Schatzman, L (I 962). The logic of the >tote mental ho.pital. Soda/ P,ol,/mu,
9(4), 337- 349.
Folta, ). R., & Schatzm311, L. (1%S). Education in re,ca,,:h for nu=,.)011ffl41 ofNunini
Edu,olior~ 4(4), 2'>-3S. hnpo://doi.org/10.3928/0148-4834-196S1101-08.
Folta, J. R., & Schatzman, L. (1%8). T=ds in public urban psychiatry in the United
Stotc5, ,ocial problem>. S«ia/ Problmu, 16(1), 60-72. hnp,://doi.org/10.2307n99526
Goldberg, A., Offer, D., & Schatzman, L. (1%1). The role of the wiiform in a psy-
chiatric h<»pital. Compr,J,,..,;.,, Psytliiolry, 2, 35-43. hnp://dx.doi.org/10.1016/
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Schatzman, L, & Bucher, R . (1964). Negotiating a division oflabor among profC>Sion-
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Englewood Cliffi, NJ: Prentice-Hall-Prentice-Hall Methods ofSocial Science Serie,.
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tion and communicative ><yb. /-lunurr, OrJia,rizolion, 14(2), 2S-31. http5://doi.
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Strauss, A. L , Schatzman, L., Bucker, R ., Ehrlich, D., & Sabshin, M. (1981). Psytl,ialric
id,o/oflics ond inslilulio,u. New Yodt: Rou~cdgc, Taylor & Francis Croup.
Phyllis Noerager Stem, of Indianapolis, p3SScd away May 4, 2014. She w:is born
in San Carlos, California, to Phillip and Crace (Zocllin) Nocragcr on September 2,
About the Authors 353
1925. After high school she earned hernursing diploma from Mount Zion Hospitll
as part of the federally funded Cadet Nurse Corps, to alleviate the severe short1ge
of nurses after WWII. Upon graduation she worked in several health fucilitics in
California and Arizoru. She continued her education, c:iming an and from the
College of San Mateo, a BSN degree from San Francisco State University, and, then
MN and DSN dcgrccs from the University of California, San Francisco (UCSF).
Phyllis Nocrager Stem held fuculty positions at California State University at
Hayward. UCSF and Northwestern State University and was a professor and director
ofDalhousie University School of Nursing in Halifix. Canada. She joined the fac-
ulty of the Indiana University School of Nursing as a professor and department chair
offumily health nursing and was named a professor emerita upon her retirement.
Phyllis Noerager Stem is best known for her resc:irch and campaigning on
behalf of women's hc:ilth, interrutionally. With colleagues in Canada, in 1984
she founded the International Council on Women's Health Issues and served as
Council General until 2002. She served as editor-in-chief of the refereed journal
Health Cattf,,r Womni /ntm,ational from 1983 to 2001 and as such was able to assist
the publishing careers of several first-time authors. Phyllis Nocrager Stem is con-
sidered an expert in classical (Glaserian) grounded theory and has generated several
theories on fumily crisis situations and the impact of culture on healthcare. She was
member of an expert panel on cultural competence, served on the editorial boards
of Q11a/itative Health Research and bmts in Mmtal Health, and was a reviewer for a
number of nursing journals. She continued to mentor a number ofinternational
students who chose grounded theory as their doctoral rcsc:irch method.
Phyllis Noerager Stem received a Lifetime Achievement Award for Contribu-
tions to Women's Health lnterrutionally, an Honorary Doctorate of Laws from
Dalhousie University, and Distinguished Alumna and a Living Legend of the UCSF.
including in healthcare and the criminal justice contexts. She has published
over 150 articles and book chapters and several books, including a widely used
text on relational nursing practice.
Resources
Ford-Cilboc, M., Mcnitt-Cray, M ., V=oc, C., & Wue>t, J. (2011). A theory-based pri-
mary health care intervention for women who have left abusive partners. Ad11anas ;,,
N"nin., &im<,, 34, 198-214. hnp,://doi.org/l0.1097/ANS.0b013c3182228cdc
Ford-Gilboc. M., Wu.,.._ J., & Mcnitt-Gray, M. (2005). Sacn1,>thcning capacity to limit
intrwion: Theorizing funily health promotion in the aftcnnath of woman abuse. Q,141-
itatiw H,alth Ra,arm, 1.5(4), 4TT-501.
Macintosh, J., Cronkhite, M., Wueu.J., & Merritt Gray, M. (2010). Worlcpbce bullying
in health arc affects meaning of work. Qualitatiw H,alth Rcs,atd,, 20, 1128-1141.
Mcrritt-Gr.y, M., & Wuest,]. (1995). Counter>ctingabwc and brcakingfu:c: The proccs, of
leaving revealed througl, women's voices. Hrolth Carefor Wor11n1 ltlkmllt.,,.,/, 16, 399-412.
O'Donnell. S., Maclntosh,J., & Wuot,J. (2010). A theoretical undcntmding ofsicknos
absence among women who have experienced workplace bullying. Q,14/j14/jv, H,altl,
Ra,a,r/,, 20, 439-452.
Wuot, J. (1995). J;cminist g,oundcd theory: An cxplontion of congiuency and tensions
between two traditions in knowledge discovery. Qualita6w H,altl,Rocanh, .5(1), 125-137.
Wuest, J. (1997a). Fraying connections of caring women: An exemplar of including dif-
ference in the development of explanatory fr.uncworks. Ca,14dim, Joumal of Nunin11
Ra,o,r/1, 29, 99-116.
Wuest,]. (1997b). Illwninating environmental inftucnccs on women's caring.Jouma/ ef
Advan«d Nursir111, 26, 4~58.
Wuest,J. (1998). Scttinii boundaries: A >lralCl,'Y for precarious ordering ofwomen's carinii
demands. Rr:s,arm in Nur,i1111 and J-1,allh, 21, 39--49.
Wuest, J. (2000a). Ncgotiatinii with hdpinii systems: An example of g,oundcd theory
evolving througl, cmcf1!cnt fit. Q,14/itativc H,alth Ra.arm, 10, 51 - 70.
About the Authors 3.S.S