IMT LisaBenton Ankit Patawari
IMT LisaBenton Ankit Patawari
IMT LisaBenton Ankit Patawari
Question 1
Lisa felt disappointed during her first few weeks due to following reasons:
Instance 1 Linton: On the first day Linton mentioned that she does not like MBA’s as they act
like they know a lot more than they do. She did not feel welcomed on the very first day.
Instance 2 Scoville: He gave Benton menial jobs because of his poor planning, and he was
rude, and he acted like condescending big brother when he took Benton out to lunch on the
first day.
Question 2
1. Benton should come out of the learner-mode and take initiative and make her
opinions known which would make Linton see her analytical skills and organizational
abilities thus give more opportunities to Benton.
2. As Linton boss Jack Vernon adores Benton, she should ask Vernon’s help in conflict
resolving between Benton and her boss (Linton).
3. She should ask for separate responsibilities which are suited to her abilities that of
analytical skills and organization capabilities.
Question 4
1. Linton should mention how Benton is an asset to the company, so she does not feel
discouraged when Linton points out the improvements. 2. Linton should listen to Benton’s
point of view rather and give her a chance to explain herself. 3. Rather than telling the
problem, Linton should advise her how she can work on her shortcomings.
Question 5
Question 6
1. Lisa can use soft skills with Scoville such as persuasion that is emotionally opening up
as we have seen that Scoville is open to feedback, when Benton took Scoville to drinks
they discussed serious matters such as Scoville frustrations with the organization.
2. Benton can use impression management technique with Linton, as Linton believes
that Benton does not take any initiative and she is not assertive, Benton can appear
likeable and trustworthy by taking initiative in project and speaking up in meeting
giving her point of view.
1. As Linton’s boss Vernon adores Benton and he’s also an MBA from Harvard Benton
can use hard tactic of Coalition formation to get more responsibility on the project
and from there she can show her talents to Lindon.
2. Benton can use Assertiveness with Scoville as Scoville is a colleague and not her boss,
she can assertively say no to menial jobs that Scoville wants her to do. Assertive
feedback to Scoville about his abhorrent style of management. This could have
minimized her negative experiences
Question 7
Question 8
According to my opinion Lisa should not leave her job at Houseworld because:
1. The foremost reason for Benton to join Houseworld was that she would receive
classical marketing training in a structured environment from an industry leader.
2. Rather than running from problems should think of conflict resolution methods as this
would help her grow for bigger challenges. She can take help of Linton’s boss Vernon
and she should learn to work with Scoville making her better at working with teams.
3. As Benton already gets along with her peers and the management has increased the
number of Harvard and Management recruits, she has a better opportunity to
advance in her career at Houseworld