IMT LisaBenton Ankit Patawari

Name Ankti Patawari
Question 1
Lisa felt disappointed during her first few weeks due to following reasons:
Instance 1 Linton: On the first day Linton mentioned that she does not like MBA’s as they act
like they know a lot more than they do. She did not feel welcomed on the very first day.
Instance 2 Scoville: He gave Benton menial jobs because of his poor planning, and he was
rude, and he acted like condescending big brother when he took Benton out to lunch on the
first day.
Question 2
Write your answer for Part A here.
Trait Level: High/Low Example supporting the answer
He was competent and smarter than most

Openness to High people at Homecare. Also, he moved from
Experience operations field to marketing field showing his
creativity, preference for variety and intellect
He was not organised as he had a problem with

Conscientiousness Low personal style and managing task as he gave
last minute task to Benton (copying incident
where he changed last minute planning)
He does not work well with people and
Extraversion Low considers himself smarter than most people in
the company, he also mentions himself as no
nonsense guy, and he has no room for office
politics.
He is low on agreeableness as he doesn’t get
Agreeableness Low along with most of his colleagues, he rarely has
lunch with them
He is high on Neuroticism as he started
Neuroticism High shouting on Lisa on a small copying incident
thus insulting and humiliating his colleague
Write your answer for Part B here.

On the OCEAN analysis Lisa can improve her relationship with Scoville by:
1. As both Lisa and Scoville are both high on openness, they both are creative in their
own ways and both are ambitions, they can work together on a single project and
take different responsibilities in the project, which would help them complement
each other.
2. As both are opposite on extraversion, Lisa can handle the parts which involves
teamwork and people while Scoville can handle the internal parts of the projects such
as analysis. Thus, they can complement each other without competing
Question 3
It is the hidden area/facade
Lisa can reduce the hidden area by:
1. Benton should come out of the learner-mode and take initiative and make her
opinions known which would make Linton see her analytical skills and organizational
abilities thus give more opportunities to Benton.
2. As Linton boss Jack Vernon adores Benton, she should ask Vernon’s help in conflict
resolving between Benton and her boss (Linton).
3. She should ask for separate responsibilities which are suited to her abilities that of
analytical skills and organization capabilities.
Question 4
Write your answer here.
1. Linton should mention how Benton is an asset to the company, so she does not feel
discouraged when Linton points out the improvements. 2. Linton should listen to Benton’s
point of view rather and give her a chance to explain herself. 3. Rather than telling the
problem, Linton should advise her how she can work on her shortcomings.
Question 5
Lisa could have felt motivated to work at Houseworld by following engagements:

1. Linton should appreciate Benton on small victories thus motivating her to work
harder, like Vernon appreciated her work, but she never got any applause from
Linton.
2. Benton should have been in a role which compliments her skills and strengths in the
organization.
3. Linton should have encouraged Benton to speak her mind without any fear of
criticism or judgment. Example Linton should have encouraged Benton to speak while
she was giving her performance review.
4. Linton should have provided a road map or her objectives to Benton, while motivating
her that she is an integral part of the organization in the first week
Question 6
1. Lisa can use soft skills with Scoville such as persuasion that is emotionally opening up
as we have seen that Scoville is open to feedback, when Benton took Scoville to drinks
they discussed serious matters such as Scoville frustrations with the organization.
2. Benton can use impression management technique with Linton, as Linton believes
that Benton does not take any initiative and she is not assertive, Benton can appear
likeable and trustworthy by taking initiative in project and speaking up in meeting
giving her point of view.
1. As Linton’s boss Vernon adores Benton and he’s also an MBA from Harvard Benton
can use hard tactic of Coalition formation to get more responsibility on the project
and from there she can show her talents to Lindon.
2. Benton can use Assertiveness with Scoville as Scoville is a colleague and not her boss,
she can assertively say no to menial jobs that Scoville wants her to do. Assertive
feedback to Scoville about his abhorrent style of management. This could have
minimized her negative experiences
Question 7
Yes, there has been a breach of ethics from Lisa’s co-workers.

1. When Scoville and Benton had an argument, Scoville went to Linton, and she yelled
at her.
2. Linton was responsible for the growth of her subordinates, but she is always
preoccupied with herself thus neglecting her team members as it can been shown
that Linton was supposed to take Benton for lunch on the first day and she took her
to lunch after three months on her first performance evaluation.
Question 8
According to my opinion Lisa should not leave her job at Houseworld because:
1. The foremost reason for Benton to join Houseworld was that she would receive
classical marketing training in a structured environment from an industry leader.
2. Rather than running from problems should think of conflict resolution methods as this
would help her grow for bigger challenges. She can take help of Linton’s boss Vernon
and she should learn to work with Scoville making her better at working with teams.
3. As Benton already gets along with her peers and the management has increased the
number of Harvard and Management recruits, she has a better opportunity to
advance in her career at Houseworld

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IMT LisaBenton Ankit Patawari

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Name Ankti Patawari

Write your answer for Part A here.

Trait Level: High/Low Example supporting the answer

He was competent and smarter than most

He was not organised as he had a problem with

Write your answer for Part B here.

Write your answer for Part A here.

It is the hidden area/facade

Write your answer for Part B here.

Lisa can reduce the hidden area by:

Write your answer here.

Write your answer here.

Lisa could have felt motivated to work at Houseworld by following engagements:

Write your answer for Part A here.

Write your answer for Part B here.

Write your answer here.

Yes, there has been a breach of ethics from Lisa’s co-workers.

Write your answer here.

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