Stress 1
Stress 1
Stress 1
Stress
Definitions and Pathways to Disease
It makes little sense to write about stress management (SM) unless there
is clarity about the phenomenon that is to be managed. For this reason,
a broad but by no means exhaustive review of the term stress and its
importance for health is provided first. In this chapter, the meaning of the
terms stress and management is explored, and research is described that
reveals how they can be connected.
“Stress” has become so ubiquitous and so much a part of everyday
language that, at first glance, there appears to be no need for a definition.
Selye (1976), a pioneer of stress research, points out that “stress is a
scientific concept which has suffered from the mixed blessing of being too
well known and too little understood.” Consistent with Selye’s view, it is
argued here that when concepts from basic science become popularized,
there is potential for oversimplification or alteration of the term that may
ultimately belie its origins and add to confusion.
When seeking definitions, the general populace does not read
scientific journals. People are much more likely to refer to other “gold
standards” of definition like Webster’s Dictionary. Ideally, definitions
contained therein are in full accord with scientists’ definitions but just
1
01-Linden.qxd 9/11/2004 11:57 AM Page 2
2 STRESS MANAGEMENT
appear in a simpler or broader language. What, then, can one learn from
consulting a dictionary?
Webster’s dictionary (Webster’s Illustrated Encyclopedic Dictionary,
1990) gives six definitions, ranging from a generic definition to more specific
ones depending on areas of application. The first, most generic, one is:
“Importance, significance, or emphasis placed on something.” The second,
third, and fourth deal with stress as a feature of spoken language and sound:
“The degree of force with which a sound or syllable is spoken”; “The relative
emphasis given a syllable or word in verse in accordance with a metric
pattern”; and finally, “an accent” in music. The next definition relates stress
to physics: “An applied force or system of forces that tend to strain or
deform a body, measured by the force acting per unit area.” Finally, a
definition is given that is more psychological in nature: “A mentally or emo-
tionally disruptive or disquieting influence, or alternatively, a state of tension
or distress caused by such an influence.” One can easily see differences in
these many definitions such that only the definitions used for physics and
psychology contain elements of an action and a result, a challenge and a
response. The novelty of the term stress also provided a considerable
challenge for translation into other languages; for example, there are no
equivalent terms in French or German, and in the end it was largely decided
to use the word stress in the same way across many different languages.
Given that Selye (1976, p. 51) saw stress as the result of a process, he further
felt a need to label the beginning of the process in a manner distinct from the
outcome and coined the term stressor to refer to a causative agent, a trigger
for this process.
A two-step sequence of “stress” is also reflected in definitions found
in psychological textbooks. Girdano, Everly, and Dusek (1993, p. 7) state,
“Stress is the body reacting. It is psychophysiological (mind-body) arousal
that can fatigue body systems to the point of malfunction and disease.”
Hence, popular and scientific definitions see “stress” as a process in which
external and internal stimuli, forces, or systems interact, where triggers
activate a response system that may lead to exhaustion and vulnerability
(Wheaton, 1996).
My definition of stress, as applied to stress management, is this:
Before delving further into the history and basic research on the stress
concept, it should be clarified that, consistent with my definition of stress,
the emphasis is going to be on chronic stress and its health consequences
rather than on a singular, traumatic kind of stress exposure. Exposure to a
traumatic event, like witnessing or being subjected to violence, is a profound
event with potentially grave and long-lasting psychological sequelae; in
their most severe form, these sequelae qualify for posttraumatic stress dis-
order, which can be quite debilitating. Little is known about the long-term
physical health consequences of traumatic stress (with the exception of
early life exposure to trauma, discussed below) and the treatment tech-
niques embraced by stress management (Ong, Linden, & Young, 2004)
are not treatments of choice for posttraumatic stress disorder (Taylor,
Lerner, Sherman, Sage, & McDowell, 2003).
Also of importance is the recent introduction of the term “acute stress
disorder” (American Psychiatric Association [APA], 1994), which was meant
to describe initial reaction to trauma that in turn predicts posttraumatic
stress disorder. There is considerable debate whether science and clinical
practice are well served by having two disorders that are so closely inter-
linked, and that are really distinct only in the time period required for their
manifestation (2 days to 4 weeks relative to at least 1 month post trauma;
Harvey & Bryant, 2002). Notwithstanding this debate, neither acute stress
disorder nor posttraumatic stress disorder will receive much attention here.
4 STRESS MANAGEMENT
6 STRESS MANAGEMENT
The decision to start with a chapter on the history of stress should not be
taken to mean that an exhaustive review and discussion will follow; the
intent here is to focus on those features of previous theorizing that have most
01-Linden.qxd 9/11/2004 11:57 AM Page 7
8 STRESS MANAGEMENT
can be seen that after initial sympathetic activation, the body’s natural
inhibitory systems “kick in” in the form of counterregulatory, de-arousing,
parasympathetic activation. However, not all challenges are of time-
limited nature and/or allow quick, decisive responding, and the body con-
tinues to resist, becoming by necessity exhausted at some point (step 3).
This physiological exhaustion is considered to carry disease potential
because the body is now weak and unable to resist. Interestingly, the term
exhaustion found in Selye’s work has been carried forward into other
researchers’ work and, for example, a Dutch research group has coined the
term vital exhaustion, which they have shown as critically preceding
myocardial infarction (Van Diest & Appels, 2002). Vital exhaustion
describes a psychophysiological state of mental numbing that is related to
perceived low self-efficacy (i.e., an awareness of one’s own low level of
effectiveness), inability to cope, and a subjective sense of low energy and
fatigue, thus vividly describing a blend of biological and emotional features
that aptly represents Selye’s notion of exhaustion.
Selye’s original work posited a whole-body response such that exter-
nal challenges were held to lead to the same cascade of physiological
responses. The typically occurring physiological changes in response to
a challenge are well established and described in numerous textbooks.
Figure 1.1 describes the paths and the sequence of activities in Selye’s
activation-exhaustion model (1976).
This coarse model of Selye’s activation/exhaustion model leads to a
series of questions that need answering if the full process is to be under-
stood: (a) Which stimuli (or stimulus properties) activate the process?
(b) What is the physiological chain of actions that mark an activation
process? (c) Who, under what circumstances, adapts and who, under
what circumstances, becomes exhausted? Satisfactory answers to these
core questions ought to provide the stress management researcher with the
critical knowledge needed to develop a sound rationale for interventions.
Exhaustion
Stimulus Activation or
Adaptation
9. Ultimately these activities and their results are fed back to the hypothal-
amus, which serves as the “master controller” of this whole process.
01-Linden.qxd 9/11/2004 11:57 AM Page 10
10 STRESS MANAGEMENT
STIMULUS RESPONSE
Psychological stress
Stressor Stress
Physiological stress
ENVIRONMENT PERSON
12 STRESS MANAGEMENT
While useful for driving and organizing further research, Selye’s and Levi’s
models are now considered simplistic by more cognitively oriented researchers.
Before continuing to discuss more expansive models, it may be of use to orga-
nize existing models into categories. For the purpose of this book, the catego-
rization structure proposed by Feuerstein, Labbe, and Kuczmierczyk (1986,
p. 122) was adopted here; it differentiates the following four types of models:
(1) response-based models, (2) stimulus-based models, (3) interactional mod-
els, and (4) information processing models.
Selye’s model is considered a response-based model because it pre-
sumes that all stimuli trigger the same cascade of physiological responses
and that the nature of the response (activation and resolution vs. activa-
tion and exhaustion) ultimately dictates the health outcome. Levi’s model
is more of an interaction model because it opens up the possibility that the
response to a stimulus is not universal but affected by the type of stressor
and the context, which, if understood, allows a prediction of the magni-
tude and likelihood of a subsequent stress response. The problem with
simple response- and stimulus-based models is that they do not account for
the great variation that people actually show under equally demanding
conditions. Interactional and information processing models allow for the
existence of feedback systems and presume a more cyclical nature of stress
processes. In one such model (Cox & McKay, 1978), a critical element in
determining the magnitude of a potential stress response is the cognitive
appraisal of a demand situation in that stress is presumed to result when
the perceived capability to cope does not meet the perceived demand. This
“imbalance” is by definition “stress.” Perceived ability to cope is in part
determined by actual capability, and perceived demand is in part deter-
mined by actual demand. Discrepancies between actual and perceived
demand and actual and perceived coping capability are further moderated
by prior learning and personality differences. Cox and McKay further
posit that individuals judge the adaptivity of their coping attempts and that
information is fed back to the individual, who may then reevaluate the
stressfulness of the situation, or the levels of (perceived and actual) demand
and capability.
Information-processing models are fairly similar in that they focus
on attention, appraisal, and memory processes. Hamilton (1980) sees per-
ceived stress levels as the aggregated result of a stressor recognition and
evaluation process that integrates the importance and meaning of the stres-
sor, the amount of attention that the system allocates to it, and memories
about past effective and noneffective coping experiences. According
to Hamilton, stressors themselves can have three challenging qualities:
01-Linden.qxd 9/11/2004 11:57 AM Page 13
14 STRESS MANAGEMENT
LOAD
16 STRESS MANAGEMENT
LOAD
Person A
Person B
Event
LOAD
Individual Differences in
Stress Responding and Their Origins
18 STRESS MANAGEMENT
provocation). It is normal and typical that under the exact same stimulus
condition one can see an average increase of 10 beats in heart rate and
maybe an average of 10-mmHg (millimeters of mercury) increase of sys-
tolic and diastolic blood pressure (SBP and DBP, respectively) in a healthy
sample. Yet one not-infrequently observed extreme in response variabil-
ity can be an actual drop in heart rate and blood pressure (of −5 points)
under acute stress (relative to resting baseline). At the other extreme, heart
rate increases of +50 beats/minute, SBP increases of +40 mmHg and DBP
increases of +30 mmHg are also often observed in the most responsive
research participants, who, incidentally, may not show any signs of car-
diovascular disease at the time. Understanding the reasons for this remark-
able variability in subjective and in cardiovascular stress responsivity may
hold important clues for changing reactivity, and it may provide informa-
tion for what to build into the rationales for stress management.
For this reason, the current section is devoted to a description of the wide
range of variables that are known to mediate and moderate stress reactivity.
The reader should note that (similar to the above section on stress-disease
pathways) this section can serve only as an illustration and not an exhaustive
review of all prior research on stress reactivity. For more detail, the reader can
consult Lovallo’s (1997) book, or a special issue of Psychosomatic Medicine
where the status quo of the cardiovascular reactivity concept was placed
under a magnifying glass (Kamarck & Lovallo, 2003; Linden, Gerin, &
Davidson, 2003; Schwarz et al., 2003; Treiber et al., 2003). In the following
pages, known classes (or types) of moderating and mediating factors are
described, and many examples are given of how they interact to buffer against
stress consequences or how they may act to worsen stress responses.
Genetic Predispositions
Early Learning
20 STRESS MANAGEMENT
Personality
Miller and his collaborators (Miller, Cohen, Rabin, Skoner, & Doyle,
1999) assessed major dimensions of personality and tonic cardiovascular,
neuroendocrine, and immunological parameters in 276 healthy adults.
While neuroticism was generally unrelated to any physiological function,
low extraversion was associated with higher blood pressure, epinephrine
and norepinephrine, and natural killer cell activity. Low agreeableness
(which is conceptually similar to hostility) was positively related to higher
systolic and diastolic blood pressure and epinephrine. The magnitude of
personality and physiology intercorrelation was small, accounting for no
more than 7% of the variance. Interestingly, health practices that are pre-
sumed to represent one possible path for stress leading to disease did not
mediate the association between physiology and personality.
Miller et al.’s findings map well onto results of Denollet and his
collaborators (Denollet, Sys, & Brutsaert, 1995; Denollet et al., 1996),
who have shown that a novel personality construct (coined “Type D,” and
consisting of social introversion and emotional inhibition) is highly pre-
dictive of cardiac death in cardiac patient populations. When the Type D
construct was used to predict acute reactivity in the laboratory, the over-
all Type D construct did not predict cardiovascular reactivity per se
(Habra, Linden, Andersen, & Weinberg, 2003). However, the two sub-
factors of Type D were independently predictive of differential cardiac and
endocrine reactivity in a harassing laboratory paradigm; this was particularly
true in men (Habra et al., 2003).
While most of the attention in the personality-disease literature has
been given to indices of affective distress (i.e., anxiety, depression, anger/
hostility), there is also a growing literature referred to as the “positive psy-
chology” movement that attempts to identify psychological traits that buffer
and protect from stress consequences (Lutgendorf, Vitaliano, Tripp-Reimer,
Harvey, & Lubaroff, 1999). Some of that attention has been directed at the
construct of sense of coherence (Antonovsky, 1979) and cannot be written
off as simply being the opposite of negative affect.
Sense of coherence (SOC) is akin to possessing a meaning, a sense of
purpose, a positive spiritual strength. In a sample of older adults who were
about to relocate, SOC played a significant mediational role in buffering
against the stress of relocation that was indexed by natural killer (NK)
cell activity (Lutgendorf et al., 1999). This study compared healthy older
adults about to move with a matched control group that was not moving,
and found that poorest NK activity was seen in “movers” with a low sense
of coherence. Fournier, de Ridder, and Bensing (1999) have studied the
role of optimism in coping with multiple sclerosis; these researchers found
01-Linden.qxd 9/11/2004 11:57 AM Page 22
22 STRESS MANAGEMENT
24 STRESS MANAGEMENT
review (Vitaliano et al., 2003) where it is shown that the presumed chronic
stress of caregiving alone is not a sufficient predictor for disease. Chronic
stress, however, accentuates and sets the stage for many risk aggregations.
Caregivers of chronically ill patients, for example, are more likely to have
poor health habits that contribute to metabolic syndrome. One can also
expand or redraw this model by thinking of disease itself can as a “chronic
stress platform” that accentuates more disease (Vitaliano et al., 2003).
Given the typically advanced age of many caregivers, they themselves may
be ill, and caregiver samples can be subdivided into those with and with-
out history of heart disease or cancer. Caregivers who themselves were ill
had worse health habits than had those without heart disease, for example,
and they also reported fewer uplifting life events (Vitaliano et al., 2003).
Suggestive evidence for one discrete pathway linking acute and chronic
stress effects in caregivers comes from von Kaenel, Dimsdale, Patterson,
and Grant’s work (2003) on blood coagulation. Caregivers with high addi-
tional life stressors (assessed via structured interviews) showed poorer
hemostatic function than did caregivers with the same level of caregiving
demand and other medical risk factors but without the acute stressor
exposure.
Social
Vulnerability
Resources
Personal
Acute Distress
Resources
Metabolic Coronary
Syndrome Disease
Poor Health
Chronic Stress
Habits
Figure 1.6 A Mediational Model for the Role of the Metabolic Syndrome
01-Linden.qxd 9/11/2004 11:57 AM Page 26
26 STRESS MANAGEMENT
Elevated risk (1.94:1) was similarly apparent for lower sleep efficiency. In the
same vein, Akerstedt et al. (2004), in a sample of 5,720 healthy employed
men and women, have shown that disturbed sleep was a stronger predictor
of fatigue than workload or lack of exercise.
28 STRESS MANAGEMENT
with higher-fat diets, less frequent exercise, increased smoking, and greater
number of relapses from being an ex-smoker.
Support for the needed demonstration of pathways can also be derived
from controlled investigations of cardiac dysfunction under mental stress
showing reduced supply of blood to the heart (Jiang et al., 1996; Krantz
et al., 1999; Rozanski et al., 1988), reduced ability of blood to clot
(Grignani et al., 1992), dysfunction in blood vessel walls (Ghiadoni et al.,
2000), and reduced blood flow at sites with atherosclerotic plaque deposits
(Yeung et al., 1991). Recent evidence on the linkage between inflamma-
tory processes, stress, and cardiovascular disease has been diligently
reviewed by Black and Garbutt (2002) and suggests a complex but empir-
ically well-documented pathway from stress to cardiovascular disease via
causation and/or aggravation of inflammatory processes. These authors
argue that the inflammatory process is contained within the acute stress
response, and—up to a point—stress responding is described as adaptive
within the definitions of the fight-or-flight response. Hence, any psycho-
logical intervention that may reduce inflammation brought on by chronic
stress also has considerable potential for preventing cardiovascular disease.
An additional pathway for linking cardiovascular health outcomes
to psychological factors has been described in a series of programmatic stud-
ies that link specific cardiovascular changes to loneliness (Cacioppo et al.,
2002). Cacioppo and his collaborators showed greater age-related blood
pressure changes and poorer sleep in lonely than nonlonely older adults.
Evidence also links stress to immune dysfunction. Cohen et al. (1998)
inoculated 300 volunteers with the common cold virus and monitored
them for symptoms of illness. Participants who reported exposure to stres-
sors lasting more than 1 month developed colds at a two to three times
greater rate than those with low stress. Similarly, it has been demonstrated
that stress negatively affects duration and intensity of illnesses such as her-
pes, hepatitis B, meningitis C, and human immunodeficiency virus (Cohen,
Miller, & Rabin, 2001; Herbert & Cohen, 1993; Kemeny, Cohen, Zegans,
& Conant, 1989). Social stress appears to play a distinctive vulnerability
role in outbreaks of latent herpes viruses (Padgett, Sheridan, Berntson,
Candelora, & Glaser, 1998). Owen and Steptoe (2003) tested the rela-
tionship of acute mental stress, immune and cardiovascular function in
211 middle-aged adults. Independent of other risk factors, high heart rate
reactivity was associated with plasma interleukin 6 and tumor necrosis
alpha whereas heart rate variability (an index of the heart’s ability to
adjust to varying needs) was not associated with immune function. Given
01-Linden.qxd 9/11/2004 11:57 AM Page 29
that differences on absolute levels of heart rate had different effects than
variations in heart rate variability, Owen and Steptoe concluded that indi-
vidual differences in sympathetically driven cardiac stress responses are
associated with compromised immune function, hence giving support to
the rationale that stress management should target sympathetic arousal
reduction.
While research on cardiovascular adjustments to acute, contrived
stressors suggests that initial hyperreactivity is a useful predictor of long-
term hypertension development (Treiber et al., 2003), the lab reactivity
paradigm is not as useful for the study of acute stress and immune func-
tion. Segerstrom and Miller (2004) culled data from 300 studies and
concluded that exposure to brief, contrived stressors was typically associ-
ated with adaptive up-regulation of immune function, in particular for
natural killer cell activity. Only chronic stressors were associated with sup-
pression of both cellular and humoral measures of the immune system.
These findings suggest that time-limited stressor exposure may actually
serve to strengthen immune function and entail a vaccination-type effect.
Interestingly, it is not necessary to document quantifiable, salient envi-
ronmental stress triggers to show a link with disease vulnerability; mere
perception of high stress was associated with lowered antibody production
after vaccination (Burns, Drayson, Ring, & Carroll, 2002).
Despite limited evidence for the reliability of stress self-report due to
contextual factors and individual differences (for more detail see section titled
“‘Take-Home Messages’ That Are Pertinent to Stress Management,” below),
self-reported, perceived stress is consistently related to certain stimulus
environments and has been shown to associate with other risk factors.
Perceived stress (a) is higher in some occupations than others (low decision
control, high demand), which themselves carry differential risks for disease
(Williams et al., 1997); (b) is higher in low socioeconomic strata; (c) is asso-
ciated with greater consumption of tobacco, higher relapse in previous smok-
ers, worse diets, reduced physical activity, and poorer sleep (Cartwright et al.,
2003; Ng & Jeffrey, 2003); and (d) contributes to physical inactivity and
poorer diet thus worsening lipid profiles and contributing to the metabolic
syndrome.
Research on cancer progression has shown mixed evidence for the role
of stress but does elucidate a role for indirect linkages: Stressed cancer
patients showed decreases in healthy behaviors and increases in unhealthy
behaviors (like smoking), which in turn may affect cancer progression
(Lacks & Morin, 1992). Another interesting development in immune
01-Linden.qxd 9/11/2004 11:57 AM Page 30
30 STRESS MANAGEMENT
research has been the discovery that not only does the brain regulate
immune function, but the immune system itself triggers brain activity by
alerting the brain to infection or injury by releasing a protein called pro-
inflammatory cytokine (Maier & Watkins, 1998). This protein triggers a
cascade of responses, including fever and listlessness, that in turn are held
to serve an adaptive function by reducing energy output.
Earlier in this book there was mention of Selye’s belief in the universality
of a fight-or-flight response to challenge. This belief had to give way to the
recognition that there are other possible types of responses. A particularly
intriguing suggestion of a different response type is that of energy-preserving
response (Maier & Watkins, 1998) that appeared to explain Kemeny and
Gruenewald’s (2000) results; these researchers have shown a cognitive equiv-
alent to a proinflammatory cytokine activation in that HIV-positive men with
rather optimistic outlooks developed AIDS symptoms less quickly than did
those with negative though realistic aspirations.
While by no means exhaustive or comprehensive, the above discus-
sion makes a strong case for the shared pathways of stress, genetics, and
behavioral risk factors for physiological dysregulation and diseases of the
cardiovascular, immune, and endocrine systems. One can readily see how
stress reduction would affect other behavioral and biological risk factors
and disease outcomes; these relationships can be made apparent by a
more visual display. In Table 1.1, evidence is summarized about which
risk factors predict which disease. Note that this table was selected for its
illustrative value, not because it reflects the latest evidence. At the time of
writing this book, the evidence has actually grown stronger.
Each x in the table signifies that, according to the Center for Disease
Control (USDHHS, 1986), scientific evidence for a consistent link of risk
to a specific disease outcome exists; it is striking how few cells in this table
remain empty. What this table cannot show is how risk factors themselves
are linked to one another and then cause synergistic effects on health. A
great deal of information regarding clustering of risk factors was described
above, and a particularly good demonstration of such clustering was
provided above in Figure 1.6, which in turn is backed by statistical, meta-
analytic review data (Vitaliano et al., 2003).
To summarize, a great deal of evidence links quantifiable stress (both
self-report and physiological indices) to disease markers (Bunker et al.,
2003). Although the term disease marker was consciously chosen to reflect
imperfect evidence of causality, the available knowledge makes a strong
case for a likely causal role of physiological exhaustion and lack of recov-
ery in disease development.
01-Linden.qxd 9/11/2004 11:57 AM Page 31
Tobacco x x x x
Alcohol x
Cholesterol x x x x
Hypertension x x x
Diet x x x x
Obesity x x x x
Inactivity x x x
Stress x x x
Drug Use x x
Occupation x x x
SOURCE: Adapted from the U.S. Department of Health and Human Services, 1986.
32 STRESS MANAGEMENT
34 STRESS MANAGEMENT
were not even the primary target of intervention and measurement, and
that broad, multisystem measurement is needed to uncover the full benefit
of stress reduction efforts.
If stress management is taught to initially healthy individuals, then it is
logically necessary to follow them for many, many years if researchers do
not want to miss out on seeing initially nonexistent, then slowly accruing
but potentially powerful benefits. Failing to see large immediate physio-
logical benefits of stress management training applied to healthy individu-
als does not imply failure because healthy individuals will begin training at
healthy levels of physiological function; detecting change is therefore diffi-
cult due to floor effects.
Not only do researchers need to consider long-term, parallel, interact-
ing, and counterproductive effects in multiple regulatory systems, they
should also differentiate potential health benefits in physiological resting
functions from those reflected in differential acute reactivity to a challenge.
This is a standard approach in studying immune system functionality and
stress-health linkage (Glaser, Rabin, Chesney, Cohen, & Natelson, 1999)
and provides unique opportunities to study outcomes. Lastly, documented
immediate stress reduction does not necessarily lead to long-term benefits,
and the researcher has a mandate to demonstrate lasting effects.
Given that the experience of stress has objective and subjective com-
ponents, and that pertinent physiological systems are interconnected and
interdependent, researchers can and should consider a wide range of
potential measurement targets. For example, Miller and Cohen (2001)
conducted a meta-analysis of the effects of psychological treatments on
immune function (for results, see Chapter 3) and reported that the various
studies had evaluated no fewer than 15 different markers of immune health!
Similarly, adaptive cardiac functions can be subdivided into resting mea-
sures as well as reactivity indices and may be represented in more than a
dozen endpoints, including systolic and diastolic blood pressure, pulse
pressure, pulse-transit time, blood volume pulse, peripheral resistance,
baroreceptor activity, time- and frequency-modulated aspects of heart rate
variability, and so forth. In addition, subjective distress reports can be
obtained from research participants, and dozens of standardized scales are
available to achieve this; they may include simple one-item rating scales, a
variety of standardized stress coping tools, self-report of negative affect, and
peer or clinician ratings. Although the section on stress measurement was
critical of self-report, this was not meant to discourage all self-report, given
existing evidence of its predictive validity when studied within the same
person. Finally, there are many behavioral expressions and consequences
01-Linden.qxd 9/11/2004 11:57 AM Page 35
of high stress loads that can be tapped, ranging from acute changes in
facial expressions of affect to return-to-work statistics or hospital emer-
gency visits. Researchers in stress management are urged to broadly assess
as many pertinent outcomes as possible. While this expectation greatly
complicates the life of the researcher and drives up the cost of research, it
also enhances the opportunity to show extensive, generalized benefits of
“hard” outcomes that can convince consumers and policymakers of the
value of psychological intervention (Linden & Wen, 1990).
01-Linden.qxd 9/11/2004 11:57 AM Page 36