Trắc nghiệm HRM E
Trắc nghiệm HRM E
Trắc nghiệm HRM E
A. personnel needs
B. organizational culture
C. supply of inside candidates
D. supply of outside candidates
6. Which of the following refers to studying variations in a firm's past employment
levels to predict future needs?
A. ratio analysis
B. trend analysis
C. job analysis
D. graphical analysis
7. The process of making forecasts based on the relationship between some causal
factor like sales volume and the number of employees required is called .
A. ratio analysis
B. trend analysis
C. graphical analysis
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D. computer analysis
8. Newton Building Supplies hopes to generate an extra $4 million in sales next year.
A salesperson traditionally generates $800,000 in sales each year. Using ratio analysis,
how many new salespeople should Newton hire?
A. 2
B. 5
C. 10
D. 12
9. A shows graphically how two variables are related.
A. trend analysis
B. ratio analysis
C. scatter plot
D. correlation analysis
Explanation: A scatter plot graphically illustrates the relationship between two
variables such
as sales and your firm's staffing levels.
10. contain data on employees' performance records, educational backgrounds,
and promotion recommendations.
A. Computerized forecasting tools
B. Replacement charts
C. Qualifications inventories (kiểm kê trình độ)
D. HR scorecards (bản đồ chiến lược nhân sự)
11. What is the primary goal of the recruitment and selection process?
A. filling top executive positions
B. forecasting future personnel needs
C. hiring the best candidates for positions
D. increasing the retention of key employees
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12. Theresa, an HR manager, works for a firm that is planning to expand overseas.
Theresa is in the process of workforce planning and has already forecasted the firm's
labor demand. What should Theresa do next?
A. create a job competencies matrix of all positions
B. establish training and development plans
C. identify labor supply-demand gaps
D. determine recruitment methods
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D. graphology
10. All of the following are guidelines for conducting an effective interview EXCEPT
.
A. asking the candidate questions that require yes or no answers
B. showing courtesy and friendliness towards the candidate
C. scheduling a private room for the interview
D. taking brief notes during the interview
11. Which of the following is the most likely outcome of using the same questions
with all candidates being interviewed?
A. revealing weaknesses
B. managing time
C. expressing interest
D. reducing bias
12. Which question below is an example of a background question?
A. "Can you provide an example of a time when you developed a highly
effective ad campaign?"
B. "What experience and training have you had with drafting designs for
commercial buildings?"
C. "What is the procedure you would follow when examining a patient
complaining of chest pain?"
D. "What steps would you follow to conduct a brainstorming session with a
group of employees on safety?"
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A. orientation
B. training
C. development
D. appraisal
7. Lucas, an HR manager, has been assigned the task of creating a training and
development program for his firm's employees. According to the ADDIE training
process model, what is the first step that Lucas should take?
A. assess the program's successes or failures
B. design the program content
C. conduct a needs analysis
D. train the targeted group of employees
8. Anna, an HR manager, wants to determine the training needs of a new employee in
the shipping department. Which of the following would most likely help Anna?
A. needs analysis
B. task analysis
C. performance analysis
D. training analysis
9. In the ADDIE training process model, which of the following occurs immediately
after a needs analysis has been conducted?
A. assessing the program's successes or failures
B. presenting the program to a test audience
C. designing the overall training program
D. training a targeted employee group
10) Which of the following would most likely occur during the implementation stage
of a training program?
A. presenting the program to a small test audience
B. designing the program content for different learners
C. conducting a needs analysis of newly hired workers
D. providing on-the-job training to the targeted group of employees
11. A performance analysis is primarily used to assess the training needs of .
A. new employees
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B. prospective employees
C. current employees
D. former employees
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C. EEO representative
D. employee's peers
6. Which of the following is LEAST likely to be used by firms as an alternative source
of performance appraisal information?
A. Peers
B. Rating committees
C. The employee
D. Outside experts
7. Setting work standards, assessing an employee's performance against those
standards, and providing employee feedback are the three steps of the .
A. orientation process
B. development analysis
C. ratio analysis method
D. performance appraisal cycle
8. In order to be the most effective, the performance management process should
occur .
A. Occasionally
B. continuously
C. Periodically
D. annually
9. Which performance appraisal technique lists traits and a range of performance for
each?
A. alternation ranking
B. graphic rating scale
C. paired comparison
D. constant sum rating scale
10. Which performance appraisal method involves distinguishing between the worst
and best employees based on a trait or traits?
A. alternation ranking
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C. standard hour
D. variable pay
5. What is the main benefit of paying salespeople a combination of salary and
commission?
A. limiting the firm's risk of overly high commissions
B. aligning employee goals and company strategy
C. providing simple salary administration
D. clearly linking pay with performance
6. According to research, most firms use to motivate the short- term
performance of managers.
A. work-life benefits
B. annual bonuses
C. variable pay
D. training
7. Which of the following involves setting a production standard for a specific work
group and then paying incentives to the group members if they exceed the standard?
A. team incentive plan
B. group profit-sharing plan
C. employee stock ownership plan
D. organization-wide incentive plan
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change machinery. However, during the shutdown, Elizabeth was able to maintain her
standard of living because of the firm's .
A. supplemental unemployment benefits
B. workers' compensation insurance
C. supplemental health benefits
D. disability insurance
12. Which of the following benefits is required by federal or state law?
A. disability insurance
B. workers' compensation
C. paid time off
D. pensions