BST 12 Q BSS

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

BSS CENTRAL PUBLIC SCHOOL

CHAKDAH, Purulia

BST 12
Class 12 - Business Studies
Time Allowed: 45 minutes
Maximum Marks: 20

1. What out of the following has been called the essence of management? [1]

a) Communication b) Supervision

c) Leadership d) Coordination
2. Which of the following is not a function of management? [1]

a) Planning b) Controlling

c) Staffing d) Coordination
3. Deciding in advance what is to be done and who is to do it highlighted one of the functions of management. [1]
Identify.

a) Organizing b) Directing

c) Controlling d) Planning
4. Which of the following features of a profession is fully satisfied by Management? [1]

a) Well defined body of knowledge b) Ethical code of conduct

c) Restricted entry d) Service motive


5. Name the country in which management is accepted as a profession. [1]

a) America b) Japan

c) India d) America and Japan


6. Mr. Kunal is working as the Finance Manager of XYZ Ltd. At what level of management is he working? State [3]
any two functions being performed by him?
7. Company X is facing a lot of problems these days. It manufactures white goods like washing machines, [4]
microwave ovens, refrigerators and air conditioners. The company’s margins are under pressure and the profits
and market share are declining. The production department blames marketing for not meeting sales targets and
marketing blames production department for producing goods, which are not of good quality meeting customers’
expectations. The finance department blames both production and marketing for declining return on investment
and bad marketing.
a. What quality of management do you think the company is lacking? Explain briefly.
b. What steps should the company management take to bring the company back on track?
8. In the factory set-up/system, Taylor concentrated on improving the performance of the managerial figure with [1]
whom the workers are in face-to-face contact on a daily basis. He is the pivot around whom revolves the entire
production planning, implementation and control.

Infact, Taylor identified a list of qualities of that person such as intelligence, education, tact, grit, judgement,

1/2
special knowledge, manual dexterity, and energy, honesty and good health. Taylor found that no single person
could fit them all. This prompted him to suggest a technique of scientific management which is an extension of
the principle of division of work and specialisation to the shop floor. This concept was extended to the lowest
level of the shop floor. Identify the technique of scientific management discussed in the above paragraph.

a) Differential Piece Wage System b) Standardisation and Simplification of Work

c) Functional Foremanship d) Method Study


9. What light does the idea of Gang Plank show about the nature of principles of management? [1]

a) Flexible b) Contingent

c) Behavioral d) General guidelines


10. Ankit was continuously shifted from one job to another in the organisation without giving him adequate time to [1]
settle down in any department. Identify the principle of management overlooked here.

a) Stability of personnel b) Discipline

c) Order d) Esprit De Corps


11. Saksham is a sales manager in an electrical appliances manufacturing company. He is given the responsibility of [1]
meeting a sales target of 1,000 appliances in a month. To achieve the target, Saksham needs 15 salesmen but he
has only 9 salesmen working under him and he is not given the authority to employ 6 more salesmen. Saksham
is able to sell only 700 appliances. Which is the principle of management violated?
12. Renuka and Pawan are typists in a company having same educational qualifications. renuka is getting ₹3,000 per [4]
month and Pawan ₹4,000 per month as salary for the same working hours. Which principle of management is
violated in this case? Name and explain the principle.

2/2

You might also like