CITY OF MANILA

COMMAND, CONTROL and COMMUNICATION

SCENARIO:

A worst case flood affected the City of Manila with the following impacts:

• Manila City Hall’s ground floor is flooded

• Six (6) bridges are partially flooded (foot of the bridge):
MacArthur, Delpan, Jones, Nagtahan, Mabini and Sevilla
• Affected population: 1.5M
o Population inside evacuation: 1.25 M individuals/250,000
families
o Population outside evacuation: 250,000 individuals/
50,000 families
o Fatalities: 5 individuals
o Injured: 10 individuals
• Affected residential structures
o Partially damaged: 50,000
o Complete Damaged: 150,000
• Power outage lasts for 3-5 days
• Communication lines and water lines are out

OBJECTIVE:

• To implement the Incident Management System, Multi-Agency

Coordinating System and Protocols in the City of Manila.

• To implement the NDRRM, MMDRRM Plan and the Manila DRRM Plan.

• To ensure the availability of all back-up communication systems and

equipment during operations.

LEAD / SUPPORT OFFICE:

• Lead Agency

MDRRMO will organize, orchestrate, direct and evaluate all disaster sectorial
activities in order to efficiently & effective use available resources
• Support Agencies

Support Agencies Roles and Task

BFP – Manila Fire District ➢ shall conduct fire suppression to
affected areas.

➢ May conduct/assist in search and rescue

activities if capable.

Philippine Coast Guard * Provide manpower and equipment augmentation in

pre-emptive evacuation activities;

* Provide manpower and equipment augmentation in

search and rescue activities.

Manila Police District

(MPD) ➢ Conduct Security and Safety Operations
➢ Conduct Traffic Management Assistance
➢ Assist Emergency Medical Response
➢ Assist Search and Rescue Response
City Engineer’s Office ➢ Conduct Rapid Damage Assessment and
Needs Analysis
➢ Conduct clearing operations and restore
vital access roads and bridges.
➢ Assist in establishment of temporary
shelters and its facilities, if needed.
➢ Provide petroleum, oil and lubricants
during rescue operations.
Department of Public ➢ Conduct proper disposal of dead animals
Services in coordination with the Veterinary
Inspection Board (VIB).
➢ Provide transportation needs during
operations
➢ Assist in maintenance of cleanliness in
evacuation camps.
➢ Provide manpower and equipment
augmentation during clearing operations

Department of City Schools ➢ Provide space for evacuation.

➢ Provide facilities for evacuees
➢ Monitor temporary shelters and the
urgent needs if needed
Manila Department of ➢ Provide Camp Management and Relief
Social Welfare (MDSW) Operational Plans and guidelines
➢ Conduct continuous identification of
disaster workforce of volunteers from
flood prone areas
➢ 24/7 monitoring of any emergencies or
pre disasters affected area
➢ Conduct Relief Operation
➢ Monitor evacuation centers and their
urgent needs
Manila Traffic and Parking ➢ Provide traffic and emergency re-routing
Bureau (MTPB) Plans
➢ Conduct Security and Traffic assistance
➢ Conduct Communication assistance and
networking
➢ Conduct Transportation assistance and
networking
➢ Assist for road clearing operation

Manila Health Department ➢ Provide Mass Casualty Incident (MCI)

(MHD) and Pandemic Response System
➢ Provide medical, water sanitation
hygiene (WASH), and Mental Health and
Psychosocial Service (MHPSS) in
evacuation camps
➢ Provide list of health centers and
assigned work force
➢ Provide Medical Assistance and support
to any high density population gathering
program within the City of Manila
➢ Provide medical support to search and
rescue activities/ teams
➢ Alert all local hospitals in the provision
of medical care and ambulance
transportation
Government Hospitals ➢ To reduce chances of morbidity to
under City of Manila victims.
➢ To provide assistance to Medical Sector.
➢ To activate MCI and Hospital Incident
Command System (HICS) Plans
➢ To facilitate the reception and treatment
of the large number of patients that can
be handled routinely;
➢ To activate the surgery personnel for
optimal performance during response
operations
➢ To arrange accommodation for these
patients by discharging suitable
inpatients
➢ To respond to any emergency calls
within the City of Manila or neighboring
cities
➢ Upgrading of health services and
acquisition of hospital equipment and
instruments
➢ Perform other related activities

Barangay Bureau ➢ To coordinate with Manila City

Barangays for all necessary information
during response operations
MMDRRMC ➢ To provide augmentation for all
response operation needs.
NDRRMC ➢ To provide augmentation for all
response operation needs.
World Vision, Save the ➢ Provide augmentation for response
Children, Mercy operation needs.
Singapore?, Tzu Chi
Foundation and other
International Organization,
Caritas Manila

BDRRMC * Provide first response to affected residents of

the community;
* Provide initial Rapid Damage and Needs
Assessment (RDANA)
* Assist evacuees to evacuation centres
* Assist in camp management

Joint Task Force - NCR * Provide manpower and equipment

augmentation during search and rescue
activities
 Philippine Navy * Provide manpower and equipment
augmentation during search and rescue
activities

Manila Youth Bureau/ * Provide manpower augmentation to repacking

Manila Community hubs and relief distribution.
Emergency Response Team
(CERT)
epartment of Interior and * Assist in information dissemination and report
Local Government - Manila generation at Barangay level.
•

FLOWCHART OF INITIAL COORDINATION

NDRRMC

MMDRRMC

EOC
PAGASA / MDRRMC /
ERAP
NOAH MDRRMO
COMMAND
CE
PIO

SPOTTERS/RDANA TEAM
(ENG, MDSW, MHD, DRRMO)

BFP MFD PNP MPD ENG MHD MDSW DPS

BFP PNP ELECTRICAL SANITATION MDSW DPS

FIRE / RESCUE CSF INFRA MHD EMS SW VOL STREET
VOL POLICE VOL CLEARING EMS VOL CLEARING
RESERVIST MANILA WATER
MAYNILAD
MERALCO

MBB DILG MANILA Dep Ed MANILA MTPB MANILA CERT

SCHOOL MTPB
EVACUATION TRAFFIC
CENTER TOWING
BDRRMC

Standard Operating Procedures

 1. If there is an observed large amount of rainfall that will affect Manila,
with the aid of Nationwide Operational Assessment of Hazards
(NOAH), within 24 hours, the EOC will be activated.
2. The Lead Department/Office of each sector shall immediately deploy a
representative at the EOC.
3. The EOC shall coordinate with the following agencies/ groups:
• Manila Barangay Bureau (MBB) to coordinate with
BDRRMCs and gather initial reports/RDANA. If there is a
need for pre-emptive evacuation, MBB will coordinate with
DILG-Manila to draft memorandum order for BDRRMCs to
conduct evacuation.
✦ Initial/RDANA reports may be gathered using the form
below:
• Response groups to prepare and assist in pre-emptive
evacuation.
• MDSW to coordinate with DepEd regarding the number of
possible evacuees to be accommodated in specific evacuation
centres. MDSW shall also coordinate necessary needs and
facilities in the evacuation centers.
• Engineering Office shall ensure basic facilities within the
evacuation centres are functioning.
• MHD shall ensure sanitation of water sources in the evacuation
centers.
3. Establish communication link with all concerned agencies.
4. Deploy RDANA teams to validate initial reports from BDRRMC.
Each team shall be composed of representatives from the Engineeing
Office, MDSW, MHD, DRRMO and other concerned office. Teams
may use the following form:

RAPID DAMAGE ASSESSMENT AND NEEDS ANALYSIS

INITIAL REPORT – PHASE I

I. PROFILE OF THE DISASTER

Type of Disaster:__________________________________
Date and Time of Occurrence:_____________________________________
Site Location/Address:___________________________________________
GPS Coordinates:___________________________________________
Time of RDANA Team Arrival:______________________________________
Time of RDANA Team Departure:___________________________________
Local authorities/persons interviewed:_______________________________
______________________________________________________________
______________________________________________________________
Summary of Disaster/Incident:
II. INITIAL EFFECTS

Total Population :____ men____ women____ children____ elderly____

PWDs____
Affected :____ men____ women____ children____ elderly____
PWDs____
Displaced :____ men____ women____ children____ elderly____
PWDs____
Dead :____ men____ women____ children____ elderly____
PWDs____
Missing :____ men____ women____ children____ elderly____
PWDs____
Injured :____ men____ women____ children____ elderly____
PWDs____

III. STATUS OF LIFELINES AND CRITICAL FACILITIES

Roads and Bridges

Electricity

Communication
Network

Hospitals

Schools

Airports

Sea Ports

Water Supply
System

Market

Residential
Houses
 Others

III. INITIAL NEEDS ASSESSMENT

Status Priority Needs

Health

Food

WASH

Shelter

Protection

Others

IV. INITIAL RESPONSE ACTIONS

Response groups involved:________________________________________

Assets deployed:___________________________________________
Number of families served:________________________________________
Extent of local assistance :________________________________________

References:

NDRRMC Report Development Workshop – Forms I and II

ASEAN-ERAT Daily Assessment Form for ARF DIREX
ASEAN RDANA Manual Quick Reference Guide December 2008
Initial Needs Assessment Checklist (INAC) – Version 06/05/10

FLOWCHART OF OPERATIONS

Incident
All
Commander
Departments
 Public Information Officer Tri-Media

Safety Officer Barangays

Liaison Officer
Planning Logistics Finance
Section Chief Section Chief /Administration
Section Chief

Operations
Section Chief

Response Sector
including M-CERT
and barangays

Standard Operating Procedure:

1. The officer on duty at the MDRRM EOC will act as Incident Commander (IC)
until such time that the Responsible Official will assign the IC.
o In the absence of a responsible official, the chain of command will be
followed for the designation of the IC:
▪ DRRMO Deputy
▪ DRRM Officer
2. Upon receipt of the initial assessment on the ground, the Action Plan will be
activated. Response Sectors will be immediately deployed based on needs.
3. Continuous monitoring of the ongoing response operations.
4. Continuous monitoring of flood levels, through BDRRMCs, using markers
along main roads and inside the communities.
5. The Public Information Officer (PIO), upon the approval of the IC, will
regularly inform barangays and department heads about any advisory from
PAGASA and the monitoring of NOAH.
6. The PIO is also responsible to disseminate official reports, with the approval
of the IC, to the media and other concerned agencies.
7.
8. Regularly submit consolidated report to the MDRRMC and MMDRRMC for
proper action.

Deactivation
• Deactivation of the operations shall be announced and declared by the
MDRRMC or his duly-authorized representative when the state of emergency
has been lifted.
 • A comprehensive report shall be prepared by all Sectors after the event for
consolidation and subsequent transmittal of MDRRMC to MMDRRMC.

SAFETY AND SECURITY

SCENARIO:
• An intense flooding caused the following:
o mass evacuation of residents to identified evacuation centers;
o closing of business establishments;
o power outage;
o heavy traffic in major thoroughfares.

OBJECTIVE:
Provide security services to the following:
o MDRRM Emergency Operations Center
o Traffic Direction and Control
o Manila Social Welfare and Development Packing Hubs and
transportation of relief to and from packing hubs and/or pick-up
points to evacuation camps.
o Evacuation Centers
o Partner supermarkets/ department stores
o Security of commercial establishments/vital installations
o Fire suppression activities
o Water Search and Rescue operations
o Assist in identification of dead human bodies

LEAD AGENCY:

• Manila Police District

SUPPORT AGENCIES:

Support Agencies Roles and Task

MBB ➢ Provide manpower augmentation
to areas needing security
Manila Traffic and Parking Bureau ➢ Provide manpower augmentation
(MTPB) to traffic direction and control
City General Services Offices ➢ Provide food and other resources
to safety and security personnel
and support members on duty
Joint Task Force - NCR ➢ Provide augmentation to security
needs
 City Security Force ➢ Provide augmentation to security
needs
NCRPO ➢ Provide augmentation to security
needs
Barangay Tanod * Provide augmentation to security in
communities. (Pre-emptive and forced
evacuation)

FLOWCHART OF INITIAL COORDINATION: FLOWCHART OF INITIAL

COORDINATION:

INCIDENT
COMMANDER

City Security
Force
Safety and
Security Sector
(MPD) MTPB

MBB

AFP Reservist

Standard Operating Procedure:

o The Officer on Duty will coordinate with the Safety and Security
Sector to know status of preparedness;

o MPD will immediately coordinate with its support agencies to know

status of preparedness.

FLOWCHART OF OPERATIONS:
 INCIDENT MDRRM EOC
COMMANDER
Roving Security

Safety and Packing Hubs/

Security Sector Evacuation Camps

Transportation of
evacuees and relief

Emergency Field Hospital

Search and Rescue

Traffic Direction and

Control
Standard Operating Procedure:

1. Teams shall be deployed to the following areas for safety and security
Fire suppression
needs;

LOCATION/ AREA # of Safety and Logistics Needed # of Safety and

NEEDING Security Sector Security Sector
SECURITY Manpower with 12 Manpower for 24
hours shift hours

MDRRMO EOC 2 • 1 Motorcycle 4

• 1 radio
• gasoline

2 Evacuation Camps 4 • 1 radio 16

with Packing Hubs/ • gasoline
Relief Distribution
Center
* Delpan
* Baseco

7 Partner 4 • 1 radio
Supermarkets/ • gasoline
Department Store
100 Evacuation 4 • 1 radio 800
Centers • gasoline
* Enumerate
evacuation centres
 4 Fire Incidents 2 • 1 radio with 16
spare battery
6 Search and 2 • 1 amphibian 24
Rescue • 1 boat
* Baseco • 1 radio with
* Pureza to spare battery
Nagtahan • gasoline
* UST to
Blumentritt
* Punta, Sta Ana
* Beata, Pandacan
* Sta. Mesa

7 Checkpoints for 8 • 1 Patrol Car 112

Traffic and Control • 2 radio with
spare batteries
• gasoline

__ Transportation 2 • 1 amphibian 54
of evacuees, relief • 1 radio with
and medical spare battery
supplies • gasoline
0.

2. Location of areas for deployment

ROAD No. of Checkpoints Address

Road 10 Zaragosa cor. Rd. 10,

Road 10 Tondo 2 checkpoints
Capulong cor. Rd. 10, Tondo Mla
Bonifacio Drive 2 checkpoints Anda Circle, katigbak drive
3 checkpoints Padre Burgos St., to P. Faura, Vito
Taft Ave
Cruz Sts.

C. Monitoring and Reporting

• All Safety and Security Sector members on the ground shall

report any status/updates to the MPD Chief. The report shall
then be forwarded to the IC and to NCRPO.
 EVACUATION, RELIEF AND REHABILITATION SECTOR

SCENARIO:

• 1.5 M individuals or 300,000 families estimated to be displaced

because of the flooding event;
• Outside evacuation centre: 250,500 individuals/ 50,000 families
• Inside evacuation center: 1.250 M individuals/ 250,000 families
• # of evacuation camps

OBJECTIVE:
• To provide temporary shelter and facilities needed in
evacuation centers;
• To ensure safety of the affected families thru delivery of
essential relief and rehabilitation services

LEAD / SUPPORT OFFICE:

• Lead Agency: Manila Department of Social Welfare and
Development

• Support Agencies

Support Agencies Roles and Task

Department of Public Services ➢ Provide augmentation to
transportation needs during
operations
➢ Maintain Cleanliness of the
evacuation camps
➢ Provide Water Supply

City Engineering Office ➢ Establishment of Temporary

Shelter and Facilities
➢ Provide Electrical Supply
➢ Provide Transportation for
evacuees, relief and other needs
Manila Health ➢ Provision of Medical Care and
Mental Health/ Stress Debriefing
➢ Sanitation Inspection at the
Evacuation Area
City Security Force ➢ Provide Security for the
Evacuees
Manila Police District ➢ Provide Security for the
Evacuees
Accredited NGO’s/ CSO (USAID, ICTSI, ➢ Provide additional Manpower
AUSAID, World Vision, Save the (Camp Management, Packing of
Children, Tzu-chi, Caritas Manila) relief goods)
➢ Provide Additional Food Relief

City and Barangay Health Worker ➢ Provide additional Manpower

(Camp Management, Dietary &
Nutrition and Sanitation)
City Council ➢ Provision of Additional Relief
Goods
BDRRMC * Assist in camp management

FLOWCHART OF INITIAL COORDINATION:

MDRRMC EOC

Transportation (Engineer’s
Office, DPS)

Evacuation, Relief
and Rehabilitation
Sector (MDSW)
 MPD

Engineer’s Office for temporary

shelter and facilities

Standard Operating Procedure:

• The Officer on Duty will coordinate with the Evacuation, Relief and
Rehabilitation to prepare identified evacuation centers;

• MDSWD will immediately coordinate with its support agencies to assist

in preparation of identified evacuation centers.

• Coordinate with BDRRMC to safely transport evacuees to evacuation

centres during pre-emptive evacuation.

FLOWCHART OF OPERATIONS:

NDRRMC

MMDRRMC

MANILA
DRRMO/EOC

Evacuation, Relief and

Rehabilitation Sector (MDSW)
 CAMP MANAGEMENT

MANAGEMENT
Evacuation OF RELIEF

Transportation Manpower
(Eng’g,, DPS) Support
Manpower
Support
Warehousing

Establishment of Distribution and Safety and

Documentation Security
Evacuation Camp
(ENGG) Management
Committee

Repacking
Registration
Purchasing
and Delivery Case
Management

Kitchen
Operation

Relief (food and

non-food)
Distribution
Maintenance
Service

Logistics
Reporting and
Feedback

Standard Operating Procedures:

A. Evacuation
• The Evacuation, Relief and Rehabilitation Sector will request
transportation service from the CEO and DPS to transport
evacuees to the following evacuation camps:
•
Evacuation Center Capacity Barangays Assigned

1. Baseco Evacuation 250 families/ 1,250 Brgy. 649

Center individuals

2. Delpan Evacuation 250 families/ 1,250 * Brgy. 20

Center individuals * Barangays in Binondo
Area
3. Tomas Earnshaw Brgy. 899
Elementary School

4. P.Gomez Elementary
School
•

• Preparation of Facilities
o Ensure provision of electricity and source of clean and
potable water with the assistance of CEO and DPS.

B. Management of Relief
• All volunteers from CSOs, NGOs shall register, have proper
orientation and be issued with identification card from the
MDSW, before deployment to packing and distribution centers;
• MDSW staff assigned at packing and distribution centers should
receive and document all food and non-food items delivered and
distributed;
• MDSW will request procurement and delivery of additional food
and non-food items.
• Request transportation of relief goods from warehouse to
evacuation centers.
• Immediate provision of basic subsistence of the populace
including distribution of clothes, hygiene kits, sleeping
kits/family kits and others.
o First meal to be given to evacuees are hot meals
(soup or lugaw)
o A daily food package for a family of five to six
members should include the following: 3 kilos of
rice, 3 tins sardines, 3 tins meat loaf (consider
changing to corned beef or any halal canned goods),
6 pcs. noodles, 6 pcs. 3 in 1 coffee;
o Non-food items shall be distributed if there are
donations from other agencies/ groups/ NGOs:
 •Comfort Packs – T. shirt, underwear, bath
soap, toothbrush and toothpaste
• Family Kits- bedding, mosquito nets, clothing,
and kitchen wares (glass, cup & saucer,
spoon, fork, plates, ladle, frying pan, kettle,
casserole, etc.
• If needed, the EOC, shall activate existing Memorandum of
Agreement (MOA) with partner suppliers/manufacturers for the
delivery of goods directly to the warehouse.
• Relief shall also be given to affected population outside the
evacuation centres.
✦ Donations

7.1. CSWDO shall receive donations for inventory, safe

keeping and distribution. The CSWDO shall inform
the PIO about the said donation.

7.2. CSWDO shall give report to LDRRMC for the

liquidation of Donations

C. Camp Management
• All volunteers from CSOs, NGOs should register, have proper
orientation and be issued with identification card from the
MDSW, before deployment to evacuation camps;
• CSWDO staff assigned in camp sites to report immediately
at the sites before or during onset of disaster (Ideally,
staffing at camp site should be 1 worker and 4 volunteers
in every 100 families)
• The BDRRMC shall assign a Coordinator and Barangay
Tanods in every camp site identified.
• Relay reports to EOC as to the registered families and
individuals in the camp site and other needs of the camp
populace
• Set up the Disaster Welfare Inquiry Desk and NGO Desk.
The Camp Managers shall assign volunteers to man the
desks.
• Organize Committees from the camp populace such as
but not limited to:

• Committee on cleanliness and sanitation (WMO and

Clean & Green)

• Committee on survey and masterlisting (tasked in

Registration and Disaster Assistance Family Access
Card fill-up)

• Committee on relief (tasked to undertake food

distribution and preparation of relief distribution
sheets for ready use)
• Committee on community kitchens / mass feeding
and food preparation (CSWDO-CHO for Nutrition)
 • Committee on drills and exercises (BDRRMC and
LDRRMC)
• Committee on sports and recreation
• Committee on Security, Peace and Order (PNP,
Bantay Bayan, Barangay Tanod)
• Committee on Documentation
* Shall receive and document relief distributed in
camp site.

Policies on Camp Care Managements

1. Evacuation center regulations and protocols shall be
enforced by CEO/DSWD:

a. Each room/ tents shall be occupied by at least 25-

30 individuals (5-6 families).

b. A separate room shall be designated for Muslim

women and girls.

c. A conjugal room must be placed for married couple.

d. A breastfeeding room shall be designated for

lactating women.

e. A separate room shall be designated for individuals

with special health needs such as infectious
diseases, severe injury, etc. School clinic and/or
assigned classroom may accommodate minor health
cases such as low-grade fever, scratches, small
wounds, etc.

f. A room may be designated as Activity Center such

as learning room and recreation.

g. Observation of “no loitering hours” for evacuees

inside the evacuation camp (10:00pm to 4:00am).

h. Occupants of the rooms are expected to respect and

maintain the cleanliness of their rooms. Any damage
or loss from the rooms shall be charged to the
occupants.

i. Deadly weapons and firearms are not allowed inside

the evacuation areas.

j. Any form of gambling, drinking of liquors, and loud

speakers are strictly prohibited inside the camp.

k. Bringing of pets/animals is not allowed inside the

camp; City Veterinary Office (CVO) shall take charge
 of pets/animals welfare. A defined system and
procedure for managing pets shall be put in place.

l. A separate comfort rooms/portalets shall be

designated for male and females.

m.A separate space for laundry and cooking will be

provided on the site.

n. Must have a police woman/ bantay bayan on

evacuation site.

D. Monitoring and Reporting

• The Evacuation, Relief and Rehabilitation Sector shall monitor
all activities of evacuation, relief and camp management.
• Updates and requests shall be regularly submitted to the Manila
DRRMO/EOC for proper action.

Water Search and Rescue Sector

Scenario:
• 6 areas need search and rescue activities

Objectives:
• To conduct search and rescue operations and provide first aid
treatment to victims;

Lead Agency : Manila Civil Defense Force (MCDF)

Support Agencies :

• BFP Manila • Provide manpower and equipment

augmentations after all fire incidents
have been suppressed.
• CEO • Provide heavy equipment needed for
search and rescue activity.
• MPD • Provide security to search and rescue
activities
• Assist SOCO and/or NBI in
identification of human remains
• PNP-SOCO and/or NBI • Identification of human remains.
 • MCERT • Provide manpower augmentation
during SRR activities.
• Filipino-Chinese and • Provide manpower and equipment
Japanese Fire Brigade augmentations after all fire incidents
have been suppressed.
• MTPB – First Responder • Assist in providing first aid and
Unit (FRU) medical treatment to extricated
victims
• Manila Health • Responsible in management human
Department remains.
• JTF-NCR • Provide augmentation to SRR
activities
• Public Schools DRRM • Assist in providing first aid to
Coordinators extricated victims
• Veterinary • Responsible for proper disposal of
animal remains.
• Civil Defense Action • Provide augmentations to SRR and
Group (CDAG) medical treatment to victims
• MMDA • Provide manpower, equipment and
tools augmentations during S & R
activities.
Philippine Coast Guard • Provide manpower, equipment and
tools augmentations during S & R
activities.

Initial Coordination Flowchart

VARIOUS SUPPORT/
MANILA DRRMO EOC MEMBER AGENCIES,
VOLUNTEERS

SRR MEMBERS

Standard Operating Procedure:

 • The Manila DRRMO EOC will coordinate with its various support
agencies, volunteers, CSOs and Search and Rescue Team Members
for immediate mobilization.
• Prepare necessary equipment for SRR operations.

Flowchart of Operations:

INCIDENT COMMANDER

MCDF - SEARCH AND TRIAGING BY

RESCUE TEAM MHD (for victims
outside of the
collapsed structure)

SEARCH AND RESCUE

OPERATIONS

EXTRICATED VICTIMS
RETRIEVED HUMAN
REMAINS

PROVIDE FIRST AID

TREATMENT MANAGEMENT OF THE
DEAD

TRIAGE (should
come first?

Transportation to nearest
medical facility

ACCOUNTING OF
LOGISTICS AND
RESPONDERS
 Standard Operating Procedures:
• SRR teams shall be deployed to assist the MED during clearing operations
• The Incident Commander takes charge of the situation at the Incident Command
Post
• Rescue Team reports to the IC and the Safety Officer for instructions and dispatch.
o Each Rescue Team will be composed of the following with 8-hours
shift:

Member Function
1 SRR LEADER • Communicate with the Command Post (CP) or
Emergency Operations Centre (EOC).
• Receive work instructions.
• Assign tasks to the rescuers.
• Decide which tools should be used to perform
specific tasks.
• Monitor work rotations.
• Update the CP on status, progress and completed
tasks to the IC and Manila DRRMO EOC.
• Safety officer for the team.
• Maintain a log of all events, actions and
expenditures.

5 RESCUE • Carry out work instructions from the Team Leader.

SPECIALIST • Use the tools, equipment and accessories correctly
and safely.
• Update the SRR Leader on task progress.
• Request from the Team Leader the resources
necessary to complete the task.

1 Medical Team • Each ambulance should have 4 personnel: (1

with 6 ambulance driver, 1 team leader, 2 treatment officer)

1 LOGISTICS The Logistic Position is a rotating position within the SRR.

This rescuer is responsible for the tools, equipment and
accessories, and other resources; SAR members will take
turns assuming this responsibility.

o Each member of the SRR team will have the following personal
and protective equipment:
▪ Canteen or 1Liter bottle container (for hydration
purposes)
▪ Ear protection
▪ Flashlight, head-mounted or hand-held, w/ replacement
batteries
▪ Heavy-duty work gloves
 ▪ Life Vest
▪ Knee pads (pair) (optional)
▪ Elbow pads (pair) (optional)
▪ Raincoat (for weather disturbances)
▪ Safety boots with steel safety toe
▪ Safety goggles
▪ Safety helmet with chin strap (industrial or rescue type)
▪ Safety Whistle
▪ Work clothes (full sets)
▪ Apron (optional)
▪ Self-Contained Underwater Breathing Apparatus
▪ Rescue Bag/ PPE Set
▪ Flare gun (optional)
▪ Light Stick

• The following is the standard tools, equipment and accessories (TEAs)

for Search, Rescue and Retrieval Sector

***Reference: CSSR Course- NDRRMC NSET-PEER Program

PARTICULAR: QUANTITY/PCS.

Backboard straps 8
Backboard, long 2
Bolt-cutter, 14-inch 2
Bolt-cutter, 30-inch 2
Bucket 4
Carpenter’s square, 30-cm minimum length 8
Cervical collar (adult/infant) 2
Chain saw replacement chain 4
Chainsaws, gas, 18-inch (45-cm) minimum 3
Chipping hammer bits, flat, 30-45 cm long, 2.5-5 cm 4
wide
Chipping hammer bits, pointed 30-45 cm long 4
Chipping hammer, gasoline, 10 amps 4
Chisel, diamond-point, 1 cm (3/8-inch) point 4
Chisel, flat, 1.25 to 2.5 cm (1/2 to1 inch) wide 4
Circular saw blade replacements, for cutting wood 4
(carbide tip)
Circular saw, 15 amps, 26 cm (10-1/4 inch) blade 3
Come-along, rescue type, 3,400-lb. (1,400-kg) capacity 4
Crowbar, 24-inch (60 cm) 4
Drill bits (electric) for metal/wood, minimum 1.25-cm 8
diameter, 15 cm long
Drill, electric, reversible w/ 1/2-inch chuck 2
Extension cord, 30 metres long, 15 amp 4
Fire extinguisher, 20 lbs. dry chemical, Type BC 2
Fuel containers, suitable for mixing gasoline and oil 4
Gasoline 190 litres
Generator, portable, 2,500 watts 4
Hacksaw replacement blades 20
Hacksaw, 25-30 cm (10-12 inch) blade 5
Hammer drill, gasoline or 220 V or battery, 10.5 amps, 4
18 lbs.
Hammers (standard carpenter’s) 8
Hydraulic jack, 12-ton 4
Keyhole saw, 15-cm minimum blade 4
Latex gloves 30 pairs
Levels, 60-cm (24-inch) 8
Lighting equipment 4
Medical First Responder box, complete 1
Megaphone 2
Nails, 12 cm long 10 kg.
Nails, 6 cm long 10 kg.
Oil, two-cycle motor 4 litres
Oxygen delivery equipment 1
Pencils, carpenter’s 20
Pry bar, 6-ft. (1.85 m) 16
Radios, portable, for point-to-point communications 10
Reciprocating saw replacement blades, for cutting metal 10

Reciprocating saw replacement blades, for cutting wood 10

Reciprocating saw, 220 V or gas type or battery 4

operated, 4 amps.
Rotary hammer drill bits, 5-cm diameter, 40-cm 8
minimum
Rotary rescue saw replacement blades, for cutting 8
concrete
Rotary rescue saw replacement blades, for cutting metal 8

Rotary rescue saw replacement blades, for cutting wood 2

Rotary rescue saw, 30-cm (12-inch) blade 5

Safety vest 2
Saw, 60-cm blade 5
Scene tape roll 150 m.
Shovels, rounded or spade 4
Sledgehammer, 4.5–6 kg. (10-12 lbs.) 8
Spray paint cans, international fluorescent orange 4
Tape measure, metric, 10-metre minimum 8
Tarps, 4 x 4 metres (minimum) 4
Tarps, 6 x 6 metres (minimum) 10
Thermos (drinking water), min. 10-litre capacity 4
Tin snips 4
Pliers in tool kit 2
Optional Items
Air chisel bits, diamond point (min. 30 cm long) 4
Air Chisel bits, flat point 4
Air gun, 90 psi 4
Compressed air bottles 4
Fan for confined spaces, electric 2
Safety cones 10
Air gun, 90 psi 4
Tool Kit Quantity
Crescent wrench, 30-cm. (12-inch) 2
Screwdriver set, slot and Philips head (various sizes) 4
Wood Supplies- Good lumber: ( for shoring purposes)

10 cm x 10 cm x 3 m. 34
5 cm x 10 cm x 3 m. 40
 5 cm x 10 cm x 5 m. 15
10 cm x 10 cm x 5 m. 14
1.2 m x 2.4 m x 1.25-1.9 cms (1/2-3/4 in.) plywood 10
sheets

• Upon arrival on the scene, the Team Leader will carry out a procedure
to ensure safety and protection to the fullest extent possible for the
rescuers, bystanders and victims.
• Rescuers will amplify instructions (hailing technique) to check on
capacitated victims that can be immediately directed for Triage
purposes
• Team leader per area of coverage assumes command of the Water
Search and Rescue (WASAR) Operations.
• Conduct search and location of victims.
• Perform stabilization of structures around the victim to be extricated.
• Gain access to the victim.
• Extricate victim out of flooded area.
• Initiate 1st aid treatment to the injured victims prior to or during
transport to the Treatment area of the Medical Team.
• Dead persons will be turned over to the Medical Team for proper
management.
• Found and missing persons will be reported to the IC for information
consolidation and documentation purposes.
• When all injured, dead persons and reported missing are all accounted
for and accordingly reported, the Search and Rescue team will report
to the ICP for check out.
• Volunteer/Manpower/Equipment Augmentation
o All augmentations for the SRR activities will first check-in with
the IC for their respective areas of deployment.
o Augmentation teams will follow the protocols of the MCDF.

MEDICAL, NUTRITION, WASH, MENTAL HEALTH and PSYCHOSOCIAL

SERVICES SECTOR

Scenario:
o Fatalities: 5 individuals
o Injuries: 10 individuals
 o Evacuation Camps: 13

Objectives:
• To Minimize Morbidity and Mortality Cases of affected in the City of Manila
• Assist in Medical, Nutrition, WASH and MHPSS needs in evacuation centers.

Lead Agency : Health Department

Support Agencies :

• BFP Manila EMS • Provide manpower and equipment

augmentations after all fire incidents
have been suppressed.
AUSAID, USAID, • Provide manpower and medical
UNICEF, WHO, PRC equipment augmentations
• PNP-MPD • Provide security to Evacuation
Centers
• Assist SOCO and/or NBI in
identification of human remains
• PNP-SOCO and/or NBI • Identification of human remains.

• MCERT • Provide manpower augmentation

during medical treatment activities.
• Filipino-Chinese and • Provide manpower and equipment
Filipino-Japanese Fire augmentations after all fire incidents
Brigade have been suppressed.

• MTPB – First Responder • Assist in providing first aid and

Unit (FRU) medical treatment to all victims

• JTF-NCR • Provide manpower augmentation

• Public Schools DRRM • Assist in providing first aid to all
Coordinators victims
• MENRO/ESC • Responsible for proper disposal of
animal remains.
• Civil Defense Action • Provide augmentations to medical
Group (CDAG) treatment to all victims
• MMDA • Provide manpower and medical
equipment augmentations during
medical activities.
• Local Hospitals • Facilitate the reception and treatment
Private/Government of the large number of patients that
can be handled routinely
Flowchart of Initial Coordination

MDRRM EOC MMDRRMC MAIN/

SUB-OPCEN

MHD Support Agencies

DOH – NCR

Standard Operating Procedure

• The MHD will coordinate with its various support agencies, volunteers,
CSOs and Medical Team Members for immediate mobilization.
• Prepare necessary equipment for Emergency Medical Services to
accompany SRR Teams.

Flowchart of Operations:

IC

RDANA
MHD

EMS for SRR

EVACUATION
CENTERS

MANAGEMENT OF
THE DEAD

Standard Operating Procedures:

• Rapid Health Assessment Team/RDANA
o The MHD of each district will immediately deploy Rapid Health
Assessment Team/RDANA to areas affected. RDANA results will be
submitted to the IC for appropriate action.
• EMS for SRR
o Deploy one (1) EMS team that will accompany each SRR team.
 ▪ The EMS team shall ensure that they have at least one (1)
doctor on site that will serve as medical control.
▪ If there is no doctor on site, the EMS shall coordinate with the
medical control (emergency doctor on duty) at the hospital for
further instructions or management.
o They will be in charge of the triage, first aid, and transportation of
victims to the nearest and/or accessible medical facility.
• Evacuation Centers
o Deploy team/s* to the identified evacuation camps
▪ Each team will be composed of the following:
• 1 Doctor
• 2 Nurses
• 1 Driver
* Number and composition of teams will depend on the number of
evacuees and nature of cases to be attended.
• Management of the Dead:
o Only a doctor can pronounce a person dead and issue proper
documentation.
o If the body is unidentified, this will be endorsed to the PNP/SOCO
and/or NBI.
o The MHD will be responsible in management of dead human
remains until the DILG manages the disposal.
• Monitoring and Reporting:
o All teams deployed to various areas should monitor and report all
needs and actions taken to the MHD.
o All public and private hospitals will update the MHD of all victims
seen and treated under their care.
• Volunteer/Manpower/Equipment Augmentation
o All augmentations for the Medical Sector activities will first
check-in with the IC for their respective areas of deployment.
o Augmentation teams will follow the protocols of the MHD.

TRANSPORTATION SECTOR

SCENARIO:

• The following may need transportation to specific destinations:

o Relief/medical goods from other agencies;
o Relief/medical goods to evacuation centres;
o Rescue personnel and equipment from other agencies;
o Evacuees to identified evacuation centres;
o Heavy equipment for clearing operations.
 OBJECTIVE:
• To provide transportation needs of the different response sectors
during disaster operations.

LEAD / SUPPORT OFFICE:

Lead Agency: City Engineer’s Office - Provide transportation, petroleum, oil

and lubricants during rescue operations.

• Support Agencies

Support Agencies Roles and Task

Department of Public Services ➢ Provide augmentation to
transportation needs during
operations
Manila Department of Social Welfare ➢ Documentation of evacuees
(MDSW) transported to evacuation centres.

BDRRMC ➢ Provide information on number of

evacuees to be transported from
pick-up points to evacuation centres.

Manila Police District (MPD) ➢ Assist in transporting stranded

commuters to specific location
➢ Provide security during
transportation of food and non-food
items, heavy equipment, medical
supplies and evacuees to
destination.
Manila Traffic and Parking Bureau ➢ Provide alternate routes for supplies,
(MTPB) heavy equipment and other needs

Philippine Coast Guard ➢ Assist in transporting supplies, heavy

equipment, etc. through Pasig River
access.
TODA ➢ Provide augmentation to
transportation needs
Public Transport Organization ➢ Provide augmentation to
transportation needs
Metropolitan Manila Development ➢ Provide augmentation to
Authority (MMDA) transportation needs
FLOWCHART OF INITIAL COORDINATION

MDRRM EOC MMDRRMC MAIN/

SUB-OPCEN

Dept. of Public
Service
Transportation (Engr
Dept.)

Manila Police
District

Phil. Coast Guard

TODA/ Public
Transport
Organization

Standard Operating Procedure

• The Engineering Department will coordinate with its various support
agencies, volunteers, CSOs and other Team Members for immediate
mobilization.
• Coordinate with BDRRMC on number of persons to be transported to
evacuation centers during pre-emptive evacuation.
• Prepare available transportation units and necessary equipment for SRR
Teams.
• Report to EOC status of preparedness.

Flowchart of Operation

IC

Evacuees

Relief Goods/ Medicine

Transportation (Engr
Dept.) Heavy Equipment for SRR
 Water Supply (Evacuation camps, Fire
Incidents, Emergency Field Hospital)

MTPB – Trafic Re-routing

MPD – For Security

Standard Operating Procedures

▪ Coordinate with Engineering Dept. to MTPB for traffic re-routing.
▪ Upon the advice of the IC, the transportation sector will provide services to the
following:
• SRR Operations
o Heavy equipment to SRR teams with a rigger and an operator.
o Request security assistance for each heavy equipment deployed.
• Evacuees
o In coordination with the MDSW, the transportation sector shall
deploy trucks to transport evacuees to identified evacuation
centers.
o Request security assistance from safety and security sector for each
truck deployed.
• Transportation of Relief/ Medicines
o Transportation needs will be provided in coordination with MDSW
for relief and MHD for medicines.
o Request security assistance from safety and security sector for each
truck deployed.
• Water Supply to the following:
o Fire suppression activities.
▪ The water tanker assigned to each fire suppression
activity shall ensure continuous water supply.
o Evacuation Centers
▪ One (1) water tanker will be provided to each evacuation
center.
• The MHD should ensure that the water provided is
potable.
▪ Provide water for flushing, if needed.
▪ Each transportation unit deployed will have a team of one (1) driver, one (1) rider
with one (1) unit of handheld radio with twelve (12) hours duty.
FIRE SECTOR

Scenario: Fire incident was monitored during intense rainfalls.

Objective: To suppress fire to save lives and properties.

Lead: Bureau of Fire Protection - Manila Fire District

Members/ Support:

• Filipino-Chinese Fire • Provide manpower augmentation for

Brigade fire suppression.
• Company Fire Brigade • Provide manpower augmentation for
fire suppression.
 • BFP NCR • Provide manpower augmentation for
fire suppression.
• Manila-Community • Provide manpower augmentation for
Emergency Response fire suppression.
Team

Flowchart of Operations:

IC

BFP - MFD BFP - NCR

MCERT Filipino-Chinese Fire Company Fire

Brigade Brigade

FIRE Water rationing

in Evacuation
Center

Standard Operating Procedures:

FIRE SUPPRESSION:
1. The Incident Commander alerts manila fire district of fire incident
monitored.
2. Each team deployed for fire suppression shall have a seven (7) man
team.
3. MFD will alert support groups when necessary if fire incident is in large
scale.

WATER RATIONING:

1. The MFD shall conduct water rationing to identified evacuation centres.

 2. Each team deployed for water rationing shall have a seven (7) man
team. One (1) water tanker shall supply to two (2) evacuation centers.
Two (2) pumpers shall supply to one (1) evacuation center.
3. In case that there is a fire incident along the way to the evacuation
center, the team will prioritize fire suppression.

REPORTING AND MONITORING:

1. All actions taken, updates and needs on the ground the the Fire Sector
shall be regularly reported to the EOC.

ENGINEERING, RECOVERY and REHABILITATION SECTOR

Scenario:
* Electric lines are flooded which may cause electrocution to passersby.
* Toppled lamp posts and tree branches block the roads.
* The following roads are flooded and are not passable to any vehicle:
• Espana Blvd (from G. Tolentino St. to Blumentritt)
• P. Noval St.
• V. Mapa, Sta. Mesa
• Sanchez, St.
• Punta, Sta. Ana
• P. Burgos (in front of Manila City Hall)
• Villegas
• R. Papa
• Ayala Blvd.
• Roxas Blvd.
• Taft Ave.

Lead Agency: Manila Engineering Department (MED)

Supporting Agency:
 Support Agencies Roles and Task
Department of Public Services ➢ Provide augmentation to
engineering needs during
operations
➢ Manages garbage collection

City Veterinary Office * Manages disposal of dead animal

remains

Manila Department of Social ➢ Coordination of installation of

Welfare (MDSW) utilities in evacuation centres
BDRRMC ➢ Provide information on areas
that need to be cleared
Manila Traffic and Parking ➢ Provide traffic management
Bureau (MTPB) assistance to clearing operations
Philippine Coast Guard ➢ Assist in transporting supplies,
heavy equipment, etc. through
Pasig River access.
Metropolitan Manila ➢ Provide augmentation to
Development Authority (MMDA) engineering needs

Department of Public Works and * Provide manpower and equipment

Highways - National Capital augmentation during engineering
Region (DPWH-NCR) operations

Objectives
1. Ensure that roads will be passable to evacuation vehicle.
2. Ensuring the evacuation site has sufficient power and
water supply.
3. Temporary provision of utilities.
4. Assistance on physical evacuation when required/ needed.

Operational Flowchart
STANDARD OPERATING PROCEDURES:

Rapid Damage and Needs Assessment

1. Upon activation of the EOC, the MED shall immediately cut-off the electricity
of lamp posts within the City of Manila.
2. Deploy teams to verify reported data of BDRRMC. Deploy team to conduct
RDANA in major roads, public infrastructure, facilities and utilities.
3. Within 2 hours, RDANA reports should include the following information:
I. Flood levels and its corresponding road
II. Damaged infrastructures (drainage, bridge, etc)
III. Toppled posts and cell sites
IV.Blocked roads
V. Status of utilities in camp sites

Clearing Operations
1. Priority roads to be cleared are the main thoroughfares that will
be utilised during emergency operations.
2. The MED shall coordinate with the SRR team to assist during
clearing operations to ensure that there are no pinned victims by
toppled posts or broken tree branches.
3. Clearing operation teams will be deployed upon the instruction
of the IC. Each team should be composed of the following
manpower and equipment:

MANPOWER

Mason 2

Carpenter 1
 MANPOWER

Labor 4

Electrician 1

EQUIPMENT Backhoe/Excavator with 1 1

operator
Payloader with operator 1 1
Jackhammer 1
Crane with operator 1 1

Mini Dump Truck with driver 1 1

Chain Saw 1
Concrete Cutter 1

Welding Machine 1

Genset 5 KVA 1

Communication Handheld Radio (from 1

RDANA team)
Minor Tools * Hammer
* Crowbar
* Hand Saw
* Bar
* Piko (Pickaxe)
* Wheel Barrow
* Flat and pointed shovel
PPE

Search and 6 personnel with vehicle and 7

Rescue Team driver
Medical 4 personnel with ambulance 5
Personnel and driver

2. Each team should give status reports to the EOC every six (6) hours
or if the situation warrants immediate reporting.

Quick Rehabilitation
1. MED takes the lead in rehabilitation activities of the city.
2. The electrical and maintenance unit of the Engineering Department
are to secure faulty wirings and posts while waiting for the units of
Meralco.
3. The Engineering Office together with the Bureau of Fire protection,
and Office of the Building Administrator shall also inspect roads,
drainage system, road dikes and other City owned structures and
start repairs as soon as possible using better construction
materials.
RESOURCE INVENTORY