Resume

Suman Muthukaruppan
Army Colony,Nerul,Navi Mumbai | +919136183493 | [email protected]

PROFILE
Experienced professional with 4+ years of experience in Hospitality,Healthcare, Project Management and Consulting
space, across diverse fields of industry and focused on various aspects of Organisation Development.

EDUCATION

University of Mumbai, Mumbai

Bachelor of Engineering, Major in Biomedical Engineering (2015)
Final Year Project – Blood pressure measurement using electronic machine
Part of various initiatives and competitions about biosciences.

Tata Institute of Social Science (TISS) Mumbai

Master of Arts, Major in Organisation Development, Change & Leadership, (2020)
Research Project – The study focused on how shared leadership helps in bringing effectiveness and leadership as a
practice in self managed teams
Aspirants and Alumni Committee – responsible for managing all aspects of aspirants and alum network
Part of core team for execution of transcendence - a platform for exploring emerging patterns of OD, change and
leadership.

EXPERIENCE

Indian Political Action Committee(IPAC) Hyderabad

Corporate Function – Senior Associate (Feb’21- Present)

● Designed and implemented messaging, voter contact and grass root strategies for clients
● Constructed campaign metrics for measuring goals, progress for voter outreach and volunteer activity.
● Created and implemented talent acquisition strategies for mid -career and graduate hiring.
● Solved complex unstructured problems with tangible impact on governance and politics by working on
multiple campaigns.
● Created reports, presentations and policy documents based on primary and secondary research.

Impetus 360 Consulting, Mumbai

, Management Trainee (Apr 20’ -July’ 20)

● Tracked statement of work for sales team on weekly and monthly basis.
● Developed training modules.
● Developed capability of sales team on lines of organisation development .
● Identified Opportunities for new sales and market insighting.
● Promoted social skills through events like toastmaster.
Department of Posts, GPO Mumbai
Consultant (Dec’19-Jan’20)

● Streamlined customer service mechanism for promoting exports through postal channels.
● Studied various customer interfaces and implemented a change management program for employees to improve
customer experience

Siemens Limited Mumbai

Corporate Office – Organisation development Intern (May’20- Feb’21)

● Reviewed 12 HR policies and made suggestions with compensation and benefits to improve HR effectiveness.

Ashok Leyland, Head Office Chennai

Organisation development intern (Apr’19-May’19)

● Identified gray areas in HR policies and made recommendations to improve HR effectiveness.

● Handled the promotions procedure of senior level employees through assessment center tools.

Owens Corning Mumbai

People & Culture– Change Management Intern (Jan’19-Feb’19)

● Prepared a detailed synopsis on the concept of high performance organization culture and self -managed work
teams.
● Worked on trust index of GPTW and workplace diversity Used Facilitation techniques to design the
implementation plan.

Credable Mumbai

Human Resources Department – HR intern (April’19-June’19))

● HRMS Implementation; designed process guides, tested system processes, handled pre- launch and post launch
activities

Regenerative Medical Services Mumbai

Key accounts manager (Mar’17-Aug17’)

● Identified needs of the key customers via research and helped them through email, phone and in person
meetings
● .Developed a trusting relationship between major key clients and hospitals.
● Analyzed key account metrics with involvement in research, measuring and tracking.
● Handled promotional activities.

Mahindra Group Mumbai

Senior Sales Executive (June’ 15-Dec ‘16)

● Worked on seeking out new sales opportunities through calling, networking and social media
 ● Prepared report on goals, sales and future prospects
● Prepared and delivered presentations on products/servicesParticipated in events and conferences on behalf of the
company
● Negotiated deals; handled complaints or objections

ACHIEVEMENTS

● Winner in Athletics 100 mts,& Cricket Tournaments

● Winner, State level project exhibition, Mumbai
● Awarded for exceeding sales targets multiple times.
●Awarded for top quality performer in Sales.
● Core Team Member Capability Building Team - Responsible for producing world-class research and innovations in
the fields of OD

VOLUNTEERING WORK

Accesslife foundation, Mumbai,

Organisation Development Consultant (Oct’19-Nov’19)
● Created co-ordinators and other staff training module
● Designed a mechanism to track donations and inventory management.

Aftercare, Mumbai

Organisation Development Consultant ( Oct’18-Nov’18)

●Designed and implemented a project on Human behavior change and communication for residents.