NetCare-USER Guideline v2
NetCare-USER Guideline v2
NetCare-USER Guideline v2
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1 NETCARE Applying for Independent Network Operation Certification
2. MENU > My Workspace > Network Operation > New Task > IOC Apply
MENU > Network Change > Qualification Management > IOC Apply > My Application
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a. BU
b. Product Line
c. Product Category
d. User HR Type
e. No Redline Violation
f. Approver : will be your supervisor (after approver approve, submit to CS Manager)
“Approver” will be your supervisor. If you cannot find your supervisor name, it means that your
supervisor does not have OWS Account. Please contact respective office admin to create OWS
Account for your supervisor by referring to the attachment below. “Certificate Operator” should
under CS Manager.
g. If you did not fulfill the requirements of “competency level / leased level”, it will have a
warning window to remind you to fill Referrer and remarks.
h. If you did not fulfill the requirements of “History Operate Times”, it will have a warning
window to remind you to fill in the remarks to state that you have not involved in more
than 20 times of operations experience in past 2 years.
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i. Ensure you have a valid date for these 3 conditions: “Commitment Exp Date”,
“Certification Exp Date”, and “PPCC Exp Date”, else you will not be able to submit the
request.
(1) HQ will refresh the O&M sign-off, Cyber Security for Service Work & PPCC exam
status daily. If you found that your details for the above three conditions is stated as
“Invalid Date” even you have already passed the exams and signed the letter, please
contact office admin to manually adjust it.
(2) The valid end date of Independent Network Operation Certification will follow the
latest Commitment / Certification/ PPCC Exp Date, please make sure you have signed
the letter / completed the exams before it was expired.
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1.2 NETCARE How to check your application status of Independent
Network Operation Certification?
1. Access to NETCARECLOUD: (https://netcare.huawei.com/p/netcare/index.html#/home)
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4. Select Certification Status: “InProgress”, input the employee ID under “Certification Owner” to
track the application progress and status:
If there is no input/blank in the “Certificate Operator” cell, this refers to the application is
pending on CS / AMS manager's approval. Likewise, if there is no input/blank in the “Approve
Operator” cell, this refers to the application is pending on supervisor's approval.
Remarks:
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2 NETCARE Applying for Customer Account Authorization
2. MENU > My Workspace > New Task > click Tab “Account Registration” > Fill in template >
Click button “Apply Authorization” > choose option: Offline (file customer auth template)
/Online Approval (system template)
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Option Offline Approval:
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Option Email Approval (Online Approval directly send email to customer pic):
AUTH-20191113-000276
For this application User fse applicant will get email notification from AUTH CENTER: about
Authorization Application For Network Login Account
[email protected] <[email protected]>
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From: [email protected] <[email protected]>
Sent: Wednesday, November 13, 2019 11:22 AM
To: rachmat_hidayat1 <[email protected]>
Cc: [email protected]; [email protected]; [email protected];
[email protected]
Subject: Please approve the Huawei authorization application AUTH-20191113-
000276,Telkomsel Network Access Approval, thank you!
Note: Please reply "Agree" or "Disagree", "Ok" or "No" in the reply email. please don’t delete the
application ID and don’t enter account and password when replying, thanks!
The following authorized persons need to apply for the network accounts of the following products to provide the service support.
Please help to provide the following accounts.
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Authorized Equipment
Provision,
name:
Sets:
Account Authorization
Operator
Type:
Whether customer
network data processing is YES
involved:
Data collection
Whether to be collected
YES
customer network data:
configuration data, performance data, alarm data, log data, traffic data, capacity data, experience data, coverage
data, engineering parameter data, topology data, site physical location information, site infrastructure information,
Data to be collected:
site telecom equipment hardware information, personal data, and other customer network data required for
authorization purposes.
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Collection party: Huawei Engineer
Data transfer
Whether customer
network data will be
transferred out of the YES
customer's network(in
the local country):
Whether customer
network data will be
YES
transferred out of the local
country:
The authorized person accesses the customer network through the interface provided by the customer, collect the
Data use: data that is authorized by the customer, and uses Huawei group data analysis and processing tools and capabilities
to perform operations such as invoking, calculating, and analyzing the data.
Data Destruction
Based on above authorization purposes, the customer authorizes Huawei to access the customer network and/or process the network data
(including the said personal data) within the validity period of this authorization letter by the way described above
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用户指导书 问题/需求提交
NetCareCloud User Guides With your voice, we build better NetCareCloud
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