candidate EXPERIENCE HIGHLIGHTS

name
Career Break - Volunteering in South America | 07- 2019 to 12-2021

Gander and White Shipping | San Francisco, CA

ACCOUNT MANAGER | 07/2017 – 06/2018
Coordinated all stages, from receiving to final delivery, of +10 import,
Project Manager | Compliance & Risk export, and domestic shipping operations for high-value works of art and
Assessment Analyst furniture, successfully avoiding damages and fostering relationships with
+7 private high-end clients, interior designers, and galleries.
Identified and timely solved potential issues, supported all the operation
(xxx) xxx-xxxx
teams with all necessary process improvements, and established strong
[email protected] cross-functional communication via regular meetings to discuss
business procedures.
in/user Documented and submitted all logistics operations data, ensuring
projects complied with the schedule and maintaining a smooth supply
San Francisco, CA chain system.
Updated and maintained accurate customer records for monthly billing.
PROFILE HIGHLIGHTS:
Improved the furniture inspection system by having all inspections
Highly organized and adept project manager with +15 years photographed and uploaded to a system, generating a database, and
of experience in the finance, insurance, and logistics enabling clients to quickly view their furniture.
industries, I am proud of my ability to foster and maintain Boosted processes efficacy by substituting telephone by email as the
relationships with cross-departmental teams and clients, main communication tool, resulting in an 80% increase in quickly
besides my effective project management skills and tools to identifying and solving problems and relationships with clients.
facilitate projects, remove impediments, and monitor
landmarks. As my professional record demonstrates, my
keen analytical and communication skills enable me to Multiple families | San Francisco - CA
quickly identify and propose solutions for ensuring smooth PERSONAL ASSISTANT | 02/2013 – 05/2017
processes development. I am currently looking for a new Supported clients directly in their routines, including running errands,
role that will further utilize my skills and experience and administrating activities, and managing their schedules by implementing
make me go a step further to a result-driven company. iterative solutions and processes to ensure the quality and flow of their
daily activities.
EDUCATION
Banco Safra | Brazil
ASSOCIATE OF ARTS IN BANKING AND FINANCE LIFE INSURANCE ANALYST | 06/2008 – 05/2012
Laney College, Oakland, CA | 2017 Processed life insurance transactions, adjusting and maintaining
the product as well as negotiating its price with small businesses
ASSOCIATE OF ARTS IN MANAGEMENT AND SUPERVISION
Laney College, Oakland, CA | 2017 resulting in a 90% retention of accounts.
Supported the product team in the review of insurance
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION information, the introduction of new insurance products in
Universidade Carlos Drummond, Brazil | 2006 compliance requirements, and implemented a new system for
internal use.
CERTIFICATIONS Coordinated the life insurance sector and acted as the primary
client contact for issue identification and resolution, as well as
Salesforce Administration (audit student) | 2021 directly responded to the bank director.
Improving Your Business Through a Culture of Health |
ADMINISTRATIVE ASSISTANT | 08/2007 – 02/2008
2021
Generated reports, records maintenance, and data audits following risk
management and compliance procedures, communicating clearly and
CORE STRENGTHS concisely, and collaborating with managers to update forms.
Handled, documented, and analyzed data and information responsibly
Excellent prioritization, multitasking, and time for +30 proposals per day in the private retirement pension industry,
management skills providing critical information to over 150 branch managers, auditors,
Analytical mind & problem-solver
examiners, and actuaries.
Attention to detail with a customer-first mentality
Strong written and verbal communication skills
English, Portuguese, and Spanish fluency Gelre Human Resources | Brazil
Experience with management software systems (EOS, BACK OFFICE DATA ENTRY | 12/2004 – 04/2007
WIX, I4Pro) Processed job offers’ and applicants' data as well as updated the
MS Office Suite and Google Office Suite applications company’s database in a timely and organized manner, ensuring its
efficient workflow.
Provided administrative support, including calendar and inbox
management, by managing and scheduling interviews of +5 clients a day.
Julia Esmerio - [email protected] - IP: 172.56.209.83