Data Entry Specialst

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AISSA CORDERO

CUSTOMER CARE/ DATA ENTRY SPECIALIST

470-273-0562 | LILBURN, GA | [email protected] |

Objective Detail-oriented and highly organized Customer Service Data Entry Specialist with
seven years of experience in providing exceptional customer support and
managing data entry tasks efficiently. Adept at handling high volumes of data
with accuracy and integrity, and skilled in utilizing various software tools to
improve operational efficiency.

Skills & abilities Data Entry: High-speed typing, accuracy, and attention to detail.
Customer Service: Excellent communication, problem-solving, and
interpersonal skills.
 Software Proficiency: [List specific software you are familiar with, e.g.,
Microsoft Office Suite, CRM systems, data management tools
 Analytical Skills: Ability to analyze data and identify trends or
discrepancies.
 Time Management: Efficient multitasking and prioritization to meet
deadlines
Experience PROSEWARE, INC.
Customer service | September 2018 – August 2022
  Respond to Inquiries: Answer customer questions via phone, email,
chat, or in-person, providing accurate and timely information.
  Resolve Issues: Handle complaints, resolve problems, and address
concerns to ensure customer satisfaction.
 Provide Guidance: Assist customers with product or service-related
questions, troubleshooting, and decision-making.

ADANTUM CORPORATION
Data Entry specialist | December 2019 – September 2023
  Update Records: Enter and update customer information, transaction
details, and other relevant data in the company’s CRM or database
systems.
 Verify Accuracy: Ensure the accuracy and completeness of data
entered, identifying and correcting any discrepancies.
Education GWINNETT TECHNICAL COLLEGE
Lawrenceville, GA | BS in Computer Science
Earned a 3.8 GPA and completed relevant coursework in web development,
database management, and software engineering.

Communication Excellent communication skills enable me to collaborate with clients,


stakeholders, and cross-functional teams to deliver high-quality results.
Leadership Mentor junior developers, coordinate project tasks, and implement best practices
to ensure timely delivery of high-quality web applications.

References Martin Knowlton 470-674-4074

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