MBP85CONNECT IFU US EN Version10 150819
MBP85CONNECT IFU US EN Version10 150819
MBP85CONNECT IFU US EN Version10 150819
Model: MBP85CONNECT
The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi® Video Baby Monitor
Camera!
Thank you for purchasing your new Motorola Wi-Fi® Video Baby Monitor
Camera. Now you can view and hear your baby sleep in the room or you can
monitor your older children in their playroom. You can install the Camera only
from your iPhone®/iPad® or Android™ devices and view the Camera video
from your PC or Notebook, as well as from your iPhone®/iPad® or Android™
devices.
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
Email: [email protected]
On the Web: www.motorolahome.com
This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on pages 5 - 6 before you install the unit.
Inside the Box
• 1 x Wi-Fi® Camera Unit
• 1 x Power Adapter
• 1 x Quick Start Guide
In multi-camera packs, you will find one or more additional Camera Units with
power adapter units.
Overview of your Camera
2 8
4
5
9
6 10
7 11
4 Table of contents
1. Safety Instructions
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WARNING:
Strangulation Hazard: Children have
STRANGLED in cords. Keep this cord
out of the reach of children (more than
3ft (1m) away). Never use extension
cords with AC Adapters. Only use the
AC Adapters provided.
Safety Instructions 5
Wi-Fi® CAMERA UNIT SET UP & USE:
• Choose a location for the Wi-Fi® Camera Unit that will provide the best
view of your baby in the crib.
• Place the Wi-Fi® Camera Unit on a flat surface, such as a chest of
drawers, desk, shelf or wall-mount it using the keyhole slot in the
Camera base.
• NEVER place the Wi-Fi® Camera Unit or cords within the crib.
6 Safety Instructions
WARNING
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This Wi-Fi® Camera Unit is compliant with all relevant electromagnetic field
standards and is, when handled as described in the User's Guide, safe to use.
Therefore, always read the instructions in this User's Guide carefully before
using the device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi® Camera Unit is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
• Do not cover the Wi-Fi® Camera Unit with a towel or blanket.
• Test the Wi-Fi® Camera Unit and all its functions so that you are familiar with
it prior to use.
• Do not use the Wi-Fi® Camera Unit near water.
• Do not place the Wi-Fi® Camera Unit near a heat source.
• Do not touch the plug contacts with sharp or metal objects.
Safety Instructions 7
2. System Requirements
Web Portal
• Windows® 7
• Mac OS® 10.7
• Chrome™ 24
• Internet Explorer® 9
• Safari® 6
• Java™ 7
• Firefox® 18.0
• Adobe® Flash® Player 15.0
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
8 System Requirements
3. Getting started - Connecting Devices
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How does it work?
Hubble
Service
When a user tries to access the Camera, our secure server authenticates the
user’s identity and permits access to the Camera.
3.1 Setup
Connect the Camera to the Power Adapter, then plug into an electrical outlet
and make sure the ON/OFF Switch is in the ON position. The Camera must be
within range of the Wi-Fi® router with which you want to connect. Make sure the
password of the router is available for entering during the in-app setup process.
A1
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• Tap on the top right corner of the screen to add camera. (Picture A2)
Android™
A2
• The following setup instructions will appear on the screen. (Picture A3)
A3
• Plug in and switch on the camera, and wait for a couple of minutes for it to
warm up.
• Tap Continue when the Camera LED starts to blink.
A4
• Press and hold the PAIR button on the bottom of the Camera Unit for 3
seconds. You will then hear a beep tone, followed by a voice prompt
indicating that the Camera is ready for pairing.
• Tap Continue.
• The App will automatically search for and connect to your Camera as shown
in the pictures below. (Pictures A5, A6)
• The blue/red colour LED on the Camera Unit will flash.
A5 A6
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(Pictures A7, A8)
Android™
A7 A8
• It will take a few minutes for the Camera to connect to the Wi-Fi® network
before showing the connection status. (Pictures A9, A10)
• If connection fails, please tap Retry and repeat the steps starting from 3.2.4.
A9 A10
• Tap View Camera to view the video captured by the Camera Unit. The status
indicator LED on the Camera Unit will flash in red/blue.
i1
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• Tap on the top right corner of the screen to add camera. (Picture i2)
iOS®
i2
• The following Bluetooth setup instructions will appear on the screen. (Picture
i3)
i3
i4 i5
• Press the HOME key to return to the home screen, then tap on "Hubble for
Motorola Monitors" App to resume setup.
• The following setup instructions will appear on the screen. (Picture i6)
Note that if Bluetooth is on, you will be brought to this step directly.
i6
• Wait for a couple of minutes for the Camera Unit to warm up and tap
Continue when the Camera LED indicator starts to blink.
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iOS®
i7 i8
• Name the location of your Camera Unit and tap Continue. (Pictures i9, i10)
i9 i10
i11 i12
• Select your Wi-Fi® network and tap Continue. (Picture i13)
• Enter your Wi-Fi® password and tap Next. (Picture i14)
i13 i14
• It will take a few minutes for the Camera Unit to connect to the Wi-Fi®
network before showing the connection status. (Pictures i15, i16)
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iOS®
i15 i16
• Tap View Live Camera to view the video captured by the Camera Unit. The
LED indicator on the Camera Unit will light up in blue.
20 Camera Functions:
Lullaby Tap to access the Melody menu and select one of
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the 5 pre-set melodies you wish to play on your
Camera Unit.
Pan and Tilt Tap to pan right and left, tilt up and down.
Zoom Slide the scroll bar on the right hand side of the
screen to zoom in or zoom out.
You can also use the pinch-in and pinch-out
gestures to zoom out or zoom in a picture.
To use pinch-to-zoom gesture, your device must
support multi-touch technology.
Camera Functions: 21
Camera Setting You can change the Camera settings by tapping
on the Settings icon.
• Tap Details to review Camera Name, Cloud
Subscription, Change Image, Timezone,
Camera Model, Firmware Version and Delete
All Events.
• Tap Notifications to set the sensitivity of Sound
Detection, Motion Detection and to set Alerts
for High temperature (Up to 33 oC or 91 oF) /
Low temperature (down to 10o C or 50 oF).
• Tap Settings to set Ceiling mount, Brightness
and Volume.
22 Camera Functions:
5. Working with PC/Notebook
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• Go to https://app.hubbleconnected.com/#login
Enter your User Name and Password, and then click Login if you have already
created an account.
• Click on the Camera list paired in your account via Android™ device or
iPhone®/iPad®, and the Camera view will appear on screen. You can easily
stay connected with your favorite people, places and pets with live video
streaming.
• On the website, you can change the Settings by following the menu
instructions.
ENGLISH
Noise interference
To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi® Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth® systems or microwave
ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit
at least 5ft away from these types of products, or turn them off if they appear to
be causing interference.
Lost connection
Check your Wi-Fi® settings. If necessary reconnect your Wi-Fi®. Ensure the
Wi-Fi ® Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi®
system.
If you forget your password
If you do not remember your password, tap Forgot password and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Troubleshooting
Category Problem Solution
Description / Error
Account I am unable to login Please check your user name and
even after registration. password.
Account I receive an error Please ensure that you have
message saying: "Email registered with us. Tap Create
ID is not registered". Account to create an account.
Account What do I do if I forget Click on the "Forgot Password" link on
my password? https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An email will be sent
to your registered email address.
Help 25
Account I am unable to receive a 1. The e-mail might have been sent
new password although to your Junk Mail Folder. Please
I have used the "Forgot check your Junk Mail Folder.
password" option. 2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
Connectivity I get a message: We 1. Please try again in a few minutes.
Issues are having problems This could be because of any
accessing your issue with your internet
Camera. This could be connection.
due to the lack of an 2. If the problem remains, please
internet connection. restart your Camera to check if
Please wait and try this fixes the problem.
again later. 3. Please restart your Wireless
Router.
Viewing When I am in "remote When you are accessing your Camera
Camera mode", the video stops via a network different from your
after 5 minutes. How home network (over the internet) your
do I view for longer? video times out after 5 minutes.
You can click on the Camera again
from the Android™/iOS application
to start streaming again.
If you are accessing from your web-
browser, then you can press on the
Reload button to start viewing your
Camera video stream again.
Features The sound alert setting You can Adjust Sound Sensitivity to
threshold is not right. trigger notifications under Camera
Setting menu.
26 Help
Setting Up While I am adding a If you are trying to add a Camera
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new Camera to my which has previously been added into
account, I am not able your account or another account, you
to find any Cameras to will first have to reset the Camera. This
add. can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.
General What are the We recommend using Google
supported browsers for Chrome 24 or above. However the
accessing from my PC/ following browsers are also supported:
Mac? Internet Explorer 9.0 or above (for PC),
Safari 6.0 or above (for Mac) or Firefox
18.0 or above (both PC or Mac).
General What is the A flashing LED indicates the following
significance of LED status:
flashing? Slow flashing: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in Setup mode. To
reset to Setup mode, press and hold the
PAIR button on the bottom of the
Camera untill you hear a beep.
Slow flashing: 2. The Camera is either
connecting to the router or has lost the
link to the router. Please ensure that the
Camera is in the Wi-Fi® signal range.
LED is stable: The Camera is
connected to the Wi-Fi® network.
Connectivity I am not able to access Please check if the Camera is within
Issues my Camera. Wi-Fi® range. If the LED on your Camera
is flashing slowly, please try to move the
Camera closer to the router for better
Wi-Fi® connectivity and try again.
Help 27
Setting Up During setup on Please reset the Camera to setup
devices for Android™ mode and try again. Press and hold
and iOS, I am not able the PAIR button on the bottom of the
to find my Camera Camera untill you hear a beep. Wait
during the last step and for a minute for the Camera to restart.
the setup fails. When the Camera LED is flashing, this
indicates that it is in setup mode. Now
restart the setup from your smartphone
again.
Connectivity Even though I am Please check your wireless router
Issues accessing my Camera settings. For example, for Buffalo
from the same Wi-Fi® brand routers there is an option called
network, I still find my Wireless Isolation. Please disable this
Camera is shown as option.
remote. I can only
access it for 5 minutes
at a time.
Connectivity I found interference Video streaming performance is
issues caused by my other related to internet bandwidth,
webcam devices. especially if you have 2 or more video
streaming devices that are working
through the same router.
Camera When I try to view the Please upgrade your firmware. This
Camera, I get a prompt takes around 5 minutes. We push
for Camera firmware upgrades from time to time to
upgrade. What should I improve Camera features.
do?
28 Help
General Which platforms are Minimum requirement:
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supported for Windows® 7*
accessing my Camera? *Java browser plug-in needed
Mac OS® version 10.7
Chrome™ version 24
Internet Explorer® version 9
Safari® version 6
Java™ version 7
Firefox® version 18.0
Adobe® Flash® Player 15.0
Android™ 4.2
iPhone® /iPad® iOS version 7.0
General I do not hear any sound You can tap on the speaker icon in the
when I am accessing a video stream screen to hear audio. By
remote Camera. default the audio is not ON when you
are accessing a remote Camera.
General What is the meaning of When you are accessing your Camera
"Local Camera" and from the same wireless network (Home)
"Remote Camera"? in which it is configured,
it is a Local Camera. When you are
accessing your Camera away from your
home it is a Remote Camera. You may
be using 3G, 4G or 4G LTE or a Wi-Fi®
connection outside of your home.
Help 29
General How do I download the Android™:
App for Android™ and - Open the Google Play Store on
iOS devices? your Android™ device.
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App StoreSM
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
Setting up When the video is cut You will need to turn off the Auto Lock
off, the application function of your device to ensure
attempts to reconnect continuous video/audio streaming.
and this results in lost
sound and choppy
video.
Features How many users can If you are accessing in Local Mode,
access the Camera at two users are supported, after two
one time? users all streaming will go through the
remote server. This allows for
unlimited user access to a single
Camera at one time.
30 Help
8. General Information
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If your product is not working properly....
1. Read this User's Guide.
2. Visit our website: www.motorolahome.com
3. Contact Customer Service at:
US and Canada 1-888-331-3383
Email: [email protected]
General Information 31
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
32 General Information
Products Covered Length of Coverage
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Consumer Products One (1) year from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer Accessories Ninety (90) days from the date of the
accessories original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories The balance of the original warranty or
that are Repaired or Replaced for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centers, are excluded from coverage.
General Information 33
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
Email: [email protected]
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
34 General Information
FCC and IC regulations
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FCC Part l5
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to
the intended usage of the product. This product has been tested and found to
comply with the FCC criteria.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3(B)/NMB-3(B)
General Information 35
WARNING
Changes or modifications, to this equipment not expressively approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The term "IC: " before the certification/registration number only signifies that
the Industry Canada technical specifications were met. This product meets the
applicable Industry Canada technical specifications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
36 General Information
9. Technical Specifications
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Camera Unit
Wi-Fi® 802.11 b/g/n
Image sensor Color CMOS 1M Pixels
Lens f = 2.3 mm, F = 2.4
IR LED 8 pcs
Power Adapter Ten Pao International Ltd.
S009GU0500150
Input: 100-240VAV, 50/60Hz, 300mA
Output: 5V DC, 1500mA
Technical Specifications 37
Manufactured, distributed or sold by Binatone Electronics International LTD.,
official licensee for this product. MOTOROLA and the Stylized M logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
and are used under license. Apple logo and Safari are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is a
trademark of the Wi-Fi Alliance. Internet Explorer and Windows are trademarks of
the Microsoft group of companies. Firefox is a registered trademark of the Mozilla
Foundation. Adobe and Flash are either registered trademarks or trademarks of
Adobe Systems Incorporated. Java is a registered trademark of Oracle and/or its
affiliates. All other trademarks are the property of their respective owners. © 2015
Motorola Mobility LLC. All rights reserved.