COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd..

ALL RIGHTS
RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou EZVIZ Software Co., Ltd.
(hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated,
or distributed, partially or wholly, by any means, without the prior
written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does
not make any warranties, guarantees or representations, express or
implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product.
Pictures, charts, images and all other information hereinafter are for
description and explanation only. The information contained in the
Manual is subject to change, without notice, due to firmware updates
or other reasons. Please find the latest version in the ™ website
(http://www.ezviz.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the
properties of EZVIZ in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF
THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION,
IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED
THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY
OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION
OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION
OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF
NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF
OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY
THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG
OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT
TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT
IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS
VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE
APPLICABLE LAW, THE LATTER PREVAILS.
Operations
Step 1 Power-on
Connect the camera to power outlet with the power adapter, as
shown below.

Power Outlet

Power Adapter
Step 2 Camera Setup
1. Create a user account
-- Connect your mobile phone to Wi-Fi.
-- Download and install the EZVIZ app by searching “EZVIZ” in
App Store or Google PlayTM.
-- Launch the app and register an EZVIZ user account following
the start-up wizard.
2. Add a camera to EZVIZ
-- Log in the EZVIZ app.
-- From the EZVIZ app Home screen, tap “+” on the upper-right
hand corner to go to the scan QR code interface.

1
--Scan the QR code on the body of the camera.

--Follow the EZVIZ app wizard to finish Wi-Fi configuration.

You can also select wired connection.
--connect the camera to a router with a network cable.
--add the camera to EZVIZ app by scanning its QR code.

N3

Network Cable

• Hold the RESET button for 5 seconds when adding cameras or Wi-Fi
connection failed.
• Please make sure your phone is connected to the 2.4GHz Wi-Fi from the
router for Wi-Fi configuration.

2
Step 3 Camera Installation
You can install the camera on the wall or ceiling.
• Make sure the wall is strong enough to withstand three times the
weight of the camera.
• Recommended installation height: 3m (10 ft).

1 Install the Camera

--Place drill template onto the surface you have chosen to mount
the camera.
--(For the cement wall/ceiling only) Drill screw holes according to
the template, and insert three anchors.
--Use three metal screws to fix the camera base according to the
template.

Mounting Template

Anchor Metal Screws

2 Adjust the Surveillance Angle

--Loosen the adjusting screw.
--Adjust the surveillance angle as your desired place.
--Tighten the adjusting screw when you have your camera in the
position you want.

Make sure the microSD card slot is facing downward.

3
 Adjusting Screw

0°-90°

0°-360°

3 Install the waterproof kit (Optional)

If the camera is installed outdoors or in the humid environment, please use

the waterproof kit.

--Insert the gasket to the network port of the camera.

Network Port Gasket

--Pass the A side of the network cable through the nut, the gasket
and the endcap.

A Nut Gasket Endcap B

--Tighten up the nut and the endcap.

4
 A Nut Endcap B

--Insert the A side into the network port of the camera and tighten
up the nut.

Network Port A

--Connect the B side with the LAN port of the router.

B
Router

Appendix
Box Contents

Internet Camera x1 Power Adapter x1 Regulatory Information x1

Mounting Template Screw Kit Waterproof Quick Start Guide

x1 x1 Kit x1 x1
5
Basics
MIC
MicroSD Card Slot

RESET Button

Speaker

Network Port
Power Port
Spotlight

IR Light
LED Indicator

Name Description
LED Indicator • Solid Red: Camera is starting up.
• Slow-Flashing Red: Wi-Fi connection has failed.
• Fast-Flashing Red: Camera exception (e.g. microSD
card error).
• Solid Blue: Video is being viewed or played back in
EZVIZ App.
• Fast-Flashing Blue: Camera is ready for the Wi-Fi
connection.
• Slow-Flashing Blue: Camera is running properly.
MicroSD Card It should be purchased seperately. After inserting the
microSD card, initialize it in the EZVIZ app, and then
video files can be stored in the SD card.
RESET Button Hold the RESET button for 5 seconds when the
camera is running. The camera restarts, and resets all
parameters to default.
6
Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prompts
when adding the camera by EZVIZ app.
A: 1. Make sure the network that the camera is connceted to is
normal and the DHCP of router is enabled.
2. Hold the RESET button for 5 seconds if you manually changed
the network parameters.
Q: How to use the microSD card for local storage?
A: 1. Make sure there is a microSD card inserted and the camera is
added to your EZVIZ account. Log in the EZVIZ app and enter the
“Device Details” interface, if the “Initialize Storage Card” button
appears, you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled
by default.
Q: Why does the spotlight stays turn on when the environment is
bright enough?
A: The device may trigger a protection mechanism, which will be
automatically lifted after one hour, and if you need to close it
manually, tap Black/White Night Vision or Smart Night vision in
the app.

EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and the nominal limits of transmitted power
(radiated and/or conducted) applicable to this radio device are the
following:
Band Wi-Fi 2.4 GHz
Frequency From 2.412 GHz to 2.472 GHz
Power transmission (EIRP) 60 mW

For detailed information, please visit www.ezviz.com/eu.

7
I N F O R M A T I O N F O R P R I VA T E
HOUSEHOLDS
1. Separate collection of waste equipment: Electrical and electronic
equipment that has become waste is referred to as waste equipment.
Owners of waste equipment must dispose of it separately from
unsorted municipal waste. In particular, waste equipment does not
belong in household waste, but in special collection and return systems.
2. Batteries and rechargeable batteries as well as lamps: Owners
of waste equipment shall, as a rule, separate waste batteries and
rechargeable batteries that are not enclosed in the waste equipment,
which can be removed from the waste equipment without being
destroyed, from the waste equipment before handing them in at a
collection point. This does not apply if waste equipment is prepared for
reuse with the participation of a public waste management authority.
3. Options for returning waste equipment: Owners of waste equipment
from private households can return it free of charge to the collection
points of the public waste management authorities or to the take-back
points set up by manufacturers or distributors within the meaning
of the Electrical and Electronics Equipment Law. Stores with a sales
area of at least 400 m² for electrical and electronic equipment and
those grocery stores with a total sales area of at least 800 m² that
offer electrical and electronic equipment several times a year or on a
permanent basis and make it available in the market are required to
take it back. This also applies in the case of distribution using means
of distance communication, if the storage and shipping areas for
electrical and electronic equipment are at least 400 m² or the total
storage and shipping areas are at least 800 m². Distributors shall, in
principle, ensure take-back by providing suitable return facilities at a
8
reasonable distance from the respective end user. The possibility of
returning waste equipment free of charge exists for distributors who
are obliged to take it back, among other things, if a new similar device
that essentially fulfills the same functions is delivered to an end user.
4. Privacy Notice: Waste equipment often contains sensitive personal
data. This applies in particular to devices of information and
telecommunications technology such as computers and smartphones.
In your own interest, please note that each end user is responsible for
deleting the data on the waste equipment to be disposed of.
5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a
crossed-out wheelie bin regularly depicted on electrical and electronic
equipment indicates that the respective device is to be collected
separately from unsorted municipal waste at the end of its service life.