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    Andy Elliott Training Guideline

    Uploaded by

    Carlos Parra Raven
    This document outlines the topics covered in an auto sales training program, including phone skills, objection handling strategies, closing techniques, the sales process from start to finish, supplemental skills like mindset and prospecting, techniques for negotiating deals, and how to use a dealer's management systems. The training focuses on developing phone mastery, handling objections, and perfecting the sales process from meeting customers to delivering vehicles and obtaining referrals. It also includes how to develop a personal brand through content creation and social media.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Andy Elliott Training Guideline

    Uploaded by

    Carlos Parra Raven
    3K views3 pages
    This document outlines the topics covered in an auto sales training program, including phone skills, objection handling strategies, closing techniques, the sales process from start to finish, supplemental skills like mindset and prospecting, techniques for negotiating deals, and how to use a dealer's management systems. The training focuses on developing phone mastery, handling objections, and perfecting the sales process from meeting customers to delivering vehicles and obtaining referrals. It also includes how to develop a personal brand through content creation and social media.

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    © © All Rights Reserved

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    This document outlines the topics covered in an auto sales training program, including phone skills, objection handling strategies, closing techniques, the sales process from start to finish, supplemental skills like mindset and prospecting, techniques for negotiating deals, and how to use a dealer's management systems. The training focuses on developing phone mastery, handling objections, and perfecting the sales process from meeting customers to delivering vehicles and obtaining referrals. It also includes how to develop a personal brand through content creation and social media.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3K views3 pages

    Andy Elliott Training Guideline

    Uploaded by

    Carlos Parra Raven
    This document outlines the topics covered in an auto sales training program, including phone skills, objection handling strategies, closing techniques, the sales process from start to finish, supplemental skills like mindset and prospecting, techniques for negotiating deals, and how to use a dealer's management systems. The training focuses on developing phone mastery, handling objections, and perfecting the sales process from meeting customers to delivering vehicles and obtaining referrals. It also includes how to develop a personal brand through content creation and social media.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    1. Phone Skills.

    Internet, BDC, & Phone Training


    - Phone Mastery
    - How to be Unstoppable on the Phone
    - How to Handle Every Phone Objection

    2. Objection Handling Strategies


    - Lot
    - Pencil
    - Phone

    3. Master The Close


    - The Mindset of a Master Closer
    - Preparing For The Close
    - The Foundation Of Closing
    - Mastering Price & Trade Closes
    - Mastering Subprime Closes
    - Mastering Payment Closes

    4. The Road to the Sale


    - The Mindset of a Successful Salesperson
    - What You Must Learn First
    - Meet and Greet & Fact Find and Qualify
    - Vehicle Selection & Walk Around
    - Test Drives, Trials Closes & Trade Devaluation
    - Presenting the Pencil
    - Vehicle Delivery & Referrals
    - The Perfect Phone Process
    5. The Perfect Sales Process
    - Mindset of A Top Earner
    - Planning Your Day
    - Leveraging Social Media
    - Prospecting and Follow Up
    - Common Phone Objections
    - Meet & Greet / Fact Find & Qualify
    - Vehicle Presentation & Test Drive
    - Presenting The Pencil
    - Creating A Customer For Life
    6. Supplemental Training
    - Mindset & Motivation
    - Objection Handling Strategies
    - Closing
    - Sales Basics
    - Prospecting
    - Phone Skills
    - Sales Process

    7. A-Z Closing and Negotiating


    - Course 1
    - Course 2
    - Course 3
    - Course 4

    8. Personal Branding & Marketing


    - Why Branding Is Important
    - Creating A Brand
    - Understanding Content Creation
    - Posting On Facebook
    - Creating Ads
    l (System Onboarding - Location Manager
    9. System Onboarding - Location Manager
    - Management Tools
    - Reports
    - Features

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