OCK GROUP OF COMPANIES

EMPLOYEE APPRAISAL FORM

Company:

Name of Appraisee:

Designation: Job Grade:

Department: Service Start Date:

Appraisal Period From: To: Purpose of Review: Confirmation

Annual Review
Name of Appraiser:

&&

OCK Group seeks corporate value of sustainable profitability, customer focus, passion for
performance, ensure effective communication and pursuing continuous improvement on innovative
quality in the areas of CUSTOMERS, EMPLOYEES, ORGANIZATION, MANAGEMENT and RESULTS
ACHIEVED.
&&

The purpose of this evaluation is to communicate clearly to the individual evaluated how well he/she is meeting
expectations for a person at his/her level. *You are required to support your rating with comments in the spaces
provided for each category. For statements that do not apply to the person being evaluated, please mark, 'Not
Applicable' (NA). Comments should be specific (including examples) and explanatory. If your evaluation and
recommendations cannot be adequately covered in the space provided, you should prepare an attachment to this
appraisal form. This form should be reviewed by the next level of authority, after discussion with the person being
evaluated.

Performance for each category is graded into the following:

Outstanding 5 points Performance is exceptional and far exceeds expectations. Consistently demonstrates
excellent standards.

Very Good 4 points Performance is consistent and exceeds expectations.

Good 3 points Performance is consistent. Clearly meets job requirements.

Fair 2 points Performance is satisfactory. Meets minimum requirements of the job.

Needs Improvement 1 points Performance is inconsistent. Meets requirements of the job occasionally.

Unsatisfactory 0 points Performance does not meet minimum requirements of the job.

Page 1 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
PART I - CUSTOMERS
Outstanding Very Good Good Fair Needs Improvement Unsatisfactory

1. Places high priority on achieving customer

satisfaction (internal and/or external
customers)
Customer
Focus

2. Aims to develop good relations with

internal and external customers

PART II - EMPLOYEES
Staff Training

3. Demonstrates an interest in the career

and Welfare

development within the department

Interpersonal / Facilitation

4. Strives to develop good relations with other

departments
of Teamwork

5. Able and willing to work effectively with

others in team

6. Displays effective interpersonal skills

Communication

7. Communicates and presents information

effectively
Skills

Comments

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Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
 Outstanding Very Good Good Fair Needs Improvement Unsatisfactory
Job Knowledge /

8. Possesses knowledge of work procedures

Technical Skills

and requirements of job

9. Displays a high level of technical

competence / skill in area of specialization

10. Displays commitment to work

11. Plans and organizes work effectively

12. Is proactive and displays initiative or

Work Attitude

willingness to learn

13. Has a sense of urgency in acting on work

matters

14. Has good attendance

15. Is punctual

16. Ensures that work performed is accurate

of Work
Quality

and of high quality

Quantity

17. Ensures that able to handle a reasonable

of Work

volume of work

18. Ensures careful work habits that comply

Safety

with safety requirements

Comments

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Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
 Outstanding Very Good Good Fair Needs Improvement Unsatisfactory
Improvement

19. Seeks to continually improve processes

Process

and work methods

20. Demonstrates ability to work with limited

Dependability /

supervision
Responsibility

21. Is adaptable and willing to accept new

responsibilities

22. Is trustworthy, responsible and reliable

PART III - ORGANIZATION

Consciousness

23. Actively promotes & uses practices that

save company resources and minimize
Cost

wastage
Consciousness

24. Demonstrates integrity and good work

ethics in the company's best interest
Integrity

Comments

Page 4 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
PART IV - MANAGEMENT (to be completed for staff with supervisory duties only)
Outstanding Very Good Good Fair Needs Improvement Unsatisfactory Not Applicable
Decision
Making

25. Exhibits sound judgement when

making decisions
Problem
Solving

26. Helps resolve staff problems on

work-related matters

27. Handles problem situations

effectively

228. Sets realistic goals and is

Orientation

responsible for meeting them

Goal

29. Is a positive role model for

Leadership / Motivation

subordinates

30. Motivates staff to perform better in

of Staff

all areas

31. Delegates responsibilities to

subordinates effectively

32. Ensures staff receive timely

feedback

Comments

Page 5 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
PART V - RESULTS ACHIEVED

Target Result/Achievement
No Target Setting Target Description
5 4 3 2 1 0

33.

34.

35.

Evaluation
Formula

Total Score x 100

Total Score by Section
Number of Questions Answered x 5

Section Description Score

Part I: Customers

Part II: Employees

Part III: Organization

Part IV: Management

Part V: Result Achieved

Total Score %

Page 6 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
Grading

90% - 100% Outstanding

Performance is exceptional and far exceeds expectations. Consistently
demonstrates excellent standards.

76% - 89% Very Good

Performance is consistent and exceeds expectations.

60% - 75% Good

Performance is consistent. Clearly meets job requirements.

45% - 59% Fair

Performance is satisfactory. Meets minimum requirements of the job.

31% - 44% Needs Improvement

Performance is inconsistent. Meets requirements of the job occasionally.

0% - 30% Unsatisfactory
Performance does not meet minimum requirements of the job.

Page 7 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
Growth and Development

(i) List the appraisee's strengths

(ii) List the areas for improvement

(iii) What specific plan of action, including training, will be taken to help the appraisee in their
current job or for possible advancement in the company?

Achievement

(i) Describe the appraisee's areas of additional responsibilities and/or other work-related
achievements (if any)

Page 8 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
Review with Staff

My immediate supervisor and I have discussed my performance review.

( ) I agree with the appraisal

( ) I disagree with the appraisal

Comments:

Signature of Employee Date

Recommendations

( ) Termination ( ) Consider for merit increment of %

( ) Extension of probation ( ) Transfer to other types of works

( ) Suitable for confirmation ( ) Ready for promotion

(w.e.f. )
( ) Normal Increment of % ( ) Has potential for promotion, but not ready now
( ) No salary increment ( ) Others

Signature of Appraiser Date

(Head of Department / Manager)

Signature of Date
(Chief Officer/Director)

Other Remarks:

Page 9 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017
APPROVALS & COMMENTS (IF ANY)

Present Salary: Proposed Increment (%):

Proposed New Salary: Effective Date:

HUMAN RESOURCE DEPARTMENT'S USE ONLY

This evaluation will not become a part of the employee's file until the reviewing by Group HR Director and
Group MD/CEO/COO has signed.

Signature of Group HR Director Date

Comments:

Signature of Group MD/CEO/COO Date

Comments:

Page 10 of 10 CONFIDENTIAL
Doc.Ref: OCK/HRM/AF Rev. No.5 Issue Date: 21.08.2017