OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

www.lg.com
MFL71728013
Rev.00_051923 Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING ............................................................................................................3
CAUTION .............................................................................................................9
CARING FOR THE ENVIRONMENT ..................................................................11

INSTALLATION
Before Installation ...........................................................................................12
Levelling the Appliance ...................................................................................12
Turning on the Power......................................................................................13
Moving the Appliance for Relocation ............................................................13

OPERATION
Before Use ........................................................................................................15
Product Features..............................................................................................18
Control Panel ....................................................................................................20
Water Dispenser...............................................................................................22
Icemaker ...........................................................................................................24
Door in Door .....................................................................................................25
Fridge Drawer...................................................................................................26
Door Basket ......................................................................................................27
Shelf ...................................................................................................................27

SMART FUNCTIONS
LG ThinQ Application .......................................................................................28
Smart Diagnosis ...............................................................................................29

MAINTENANCE
Cleaning ............................................................................................................31
Deodorizer ........................................................................................................32

TROUBLESHOOTING
Before Calling for Service................................................................................33
 SAFETY INSTRUCTIONS 3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

WARNING

WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
4 SAFETY INSTRUCTIONS

responsible for their safety. Children should be supervised to ensure

that they do not play with the appliance.
• This appliance is intended to be used in household and similar
applications such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
•

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant

(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance from the power supply by pulling on the
power cable. Always grip the power plug firmly and pull straight out
from the outlet socket.
• Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction.
 SAFETY INSTRUCTIONS 5

• Do not store explosive substances such as aerosol cans with a

flammable propellant in this appliance.
• Do not tilt the appliance to pull or push it when transporting.

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• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble or repair the appliance.

Risk of Fire and Flammable Materials

• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
6 SAFETY INSTRUCTIONS

• The amount of refrigerant in your particular appliance is shown on

the identification plate inside the appliance.

Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.
• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
 SAFETY INSTRUCTIONS 7

• Dispose of all packaging materials (such as plastic bags and

styrofoam) away from children. The packaging materials can cause
suffocation.
• Do not plug the appliance into a multi socket adapter which does not

ENGLISH
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi-socket outlet which is not properly grounded
(portable). It must comply with the technical specifications of the
appliance and may only be used for the appliance.

Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the
appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
8 SAFETY INSTRUCTIONS

• Do not put animals, such as pets into the appliance.

• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• This appliance incorporates an earth connection for functional
purposes.
• Connect to potable water supply only.
- If connected to a water supply, connect to a potable water supply
only.
• Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with
potable water only.

Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
 SAFETY INSTRUCTIONS 9

CAUTION

CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage

ENGLISH
to the product or property when using this product, follow basic
precautions, including the following:

Installation
• After unpacking, check the appliance for any damage that may have
occurred during transit.
• Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit
is fully efficient.
• This appliance does not require changes in installation or use based
on altitude.

Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing. Contents
may expand when frozen, break the container and cause injury.
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
10 SAFETY INSTRUCTIONS

• Prevent animals from nibbling on the power cable or water hose.

• Never eat frozen foods immediately after they have been taken out in
the freezer compartment. There is a risk of freezing or the formation
of frost blisters. FIRST AID: Immediately hold it under cold running
water. Do not pull it away.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.

Maintenance
• This appliance is equipped with maintenance-free LED interior light.
Do not remove cover or LED lamp in any attempt to repair or change
it. Contact an LG Electronics customer information centre.
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• If ice forms in the freezer compartment, please contact LG Electronics
customer service. Do not use sharp-edged objects to remove any
frost or ice build-up. Do not use sprays, electric heating devices such
as fan heaters, hair dryers, steam cleaners or other heat sources for
defrosting. Plastic parts could deform.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
 SAFETY INSTRUCTIONS 11

CARING FOR THE ENVIRONMENT

Disposal of Your Old Appliance (For Jordan)

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• All electrical and electronic products should be disposed of
separately from the municipal waste stream via
designated collection facilities appointed by the
government or the local authorities.
• The correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health.
• For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service or the shop where you purchased the product.
12 INSTALLATION

INSTALLATION
Before Installation Ambient Temperature
• The appliance is designed to operate within a
Dimensions and Clearances limited range of ambient temperatures,
depending on the climate zone.
Too small of a distance from adjacent items may
result in the degradation of freezing capability and • The internal temperatures could be affected by
increased electricity costs. Allow over 50 mm of the location of the appliance, the ambient
clearance between the back of the appliance and temperature, the frequency of door opening and
the wall when installing the appliance. so on.

A • The climate class can be found on the rating

D
label.

GF E Ambient Temperature
Climate Class
Range ºC
B
SN (Extended +10 - +32
Temperate)

N (Temperate) +16 - +32

H
ST (Subtropical) +16 - +38 / +18 - +38**
C

T (Tropical) +10 - +43* / +16 - +43 /

+18 - +43**
- Type (mm)
* Australia, India, Kenya
- a b c d e ** Argentina

A 780 780 780 700 700

NOTE
B 1800 1800 1720 1680 1680 • The appliances rated from SN to T are intended
to be used at an ambient temperature between
C 730 700 730 730 700
10 ºC and 43 ºC.
D 27 27 27 27 27

E 673 673 673 673 673

F 703 - 703 703 - Levelling the Appliance

G 1420 1420 1420 1340 1340
Adjusting the Levelling Leg
H 1390 1340 1390 1250 1210 If the appliance seems unsteady, or the doors do
not close easily, adjust the appliance’s tilt using the
instructions below.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.
 INSTALLATION 13

1 Turn the levelling leg clockwise to raise that

side of the appliance or counterclockwise to WARNING
lower it. • Do not connect the earth wire to gas pipe, water
pipe, water tap, telephone earth wire, and
lightining rod.

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NOTE
• When you install the appliance in a humid or wet
location, you must install the earth wire. You are
obligated by law to install a circuit breaker in
addition to the earth wire. Make sure your
appliance is properly installed and earthed by a
qualified technician.
2 Open the doors and check to make sure that
• Consult with your retailer or a qualified
they close easily.
technician before installing an earth wire. You
may be charged for the installation.
NOTE
• Leveling the doors may not be possible when the
floor is not leveled, or is of weak or poor
construction. Connecting the Appliance
• The refrigerator is heavy and should be installed
To turn on the appliance, connect the power plug
on a rigid and solid surface.
into the outlet socket. Do not double up with other
• Some timber flooring may cause levelling appliances on the same outlet.
difficulties if it flexes excessively.

NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
Turning on the Power food into the appliance. If you add food before
the appliance has cooled completely, your food
Earthing Instructions may spoil.

This information is applicable to some countries • To turn off the appliance, disconnect the power
only where an earth connection is required. plug from the outlet socket.
It is recommended to install an earth wire to
prevent electric shock.

Moving the Appliance for

Relocation
Moving the Appliance

1 Remove all food from inside the appliance.

• Connect the earth wire a to the screw b on the

back of the appliance and the wall outlet c.
14 INSTALLATION

2 Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.

3 Tape parts such as shelves and the door handle

to prevent from falling off while moving the
appliance.

4 Move the appliance with more than two people

carefully. When transporting the appliance
over a long distance, keep the appliance
upright.

5 After installing the appliance, connect the

power plug into a mains outlet socket and
switch it on.
 OPERATION 15

OPERATION
Before Use
NOTE

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Notes for Operation • If a problem is detected, the appliance may not
operate and an error code is displayed even
• Before placing food in the appliance, clean the when any button is pressed.
inside and outside of the appliance with warm
• If an error code is indicated on the display, do
water and a mild washing-up liquid to remove
not turn off the power. Immediately contact the
manufacturing residues.
LG Electronics customer information centre and
• Users should keep in mind that frost can form if report the error code. If you turn off the power,
the door is not closed completely or if the the repair technician from the our information
humidity is high during the summer. centre may have difficulty finding the problem.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door for long periods can cause a Suggestion for Energy Saving
significant increase of the temperature in the
• For the most efficient use of energy, keep all
compartments of the appliance.
inner parts (e.g. door bins, drawers and shelves)
• If the refrigerating appliance is left empty for on their original location.
long periods, switch off, defrost, clean, dry, and
• Ensure there is sufficient space between stored
leave the door open to prevent mould
developing within the appliance. foods. This allows cold air to be circulated evenly
and lowers electricity bills.
• Note that a temperature rise after defrosting has
a permissible range in the appliance • Store hot food only after it has cooled in order to
prevent dew or frost.
specifications. If you wish to minimise the impact
on the food storage due to a temperature rise, • When storing food in the freezer compartment,
seal or wrap the stored food in several layers. set the freezer temperature lower than the
temperature indicated on the food.
• Do not set the temperature of the appliance
Door Open Alarm lower than needed.
• Do not put food near the temperature sensor of
This feature is only available on some models.
the fridge compartment. Keep a distance of at
The alarm sounds 3 times in 30 second intervals if least 3 cm from the sensor.
the door is left open or not completely closed for 1
minute.

Storing Foods Effectively

NOTE
• Contact the LG Electronics customer information • Food may freeze or spoil if stored at the wrong
centre if the alarm sound continues even after temperature. Set the refrigerator to the correct
closing all doors. temperature for the food being stored.
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
Failure Detection instructions) before storing food in the
appliance.
The appliance can automatically detect problems
during the operation.
16 OPERATION

• Do not store food for a long period of time if it - Mark the storage date, permissible storage
spoils easily at a low temperature. duration, and the food name on the packaging
• Do not place unfrozen food in direct contact with to prevent it from exceeding the storage time
limit.
food that is already frozen. Do not store
excessive amounts of fresh food. • In the event of a blackout, call the electricity
company and ask how long it is going to last.
- Refer to the maximum freezing capacity of
your appliance on the rating label inside the - You should avoid door openings while the
fridge compartment. power is off.
- If you want to freeze food over several days, - When the power supply gets back to normal,
only store up to about 2/3 of the maximum check the condition of the food.
freezing capacity.
- If the power outage lasts longer, especially
• Freeze food in portion-sized quantities for faster during the summer months, please follow
freezing, easier thawing and processing. these guidelines:
• Place the refrigerated food or frozen food in - Do not place additional food into the
each fridge or freezer compartment appliance during the power outage.
immediately after purchasing. - If the power outage is announced and is
• Store raw meat and fish in suitable containers in expected to last for more than 10 hours,
the refrigerator, so that it is not in contact with or prepare some ice and put it in a container on
drip onto other food. the top shelf of the fridge.
- Due to the temperature increase in the
• Refrigerated foods and other food items can be
appliance during a power outage or other
stored on top of the vegetable drawer.
malfunction, the shelf life of the food will be
• Avoid refreezing any food which has been reduced and its quality will decrease. If
completely thawed. Freezing any food which has necessary, process thawed food and freeze it
been completely thawed again will lower its taste again in the cooked state.
and nutrition.
- Only take out the amount of food that you
need. Consume thawed food quickly. It can Maximum Freezing Capacity
only be refrozen after being cooked.
• Cool hot food before storing. If too much hot • For maximum freezing capacity, set the freezer
food is placed inside, the internal temperature of temperature to the coldest temperature setting.
the appliance can increase and negatively affect • Express Freeze function will allow the freezer to
other foods stored in the appliance. reach its maximum freezing capacity. This
• Do not overfill the appliance. Cold air can not generally takes up to 24 hours and automatically
circulate properly if the appliance is overfilled. switches off.

• If you set an excessively low temperature for • Express Freeze must be switched on for 2 hours
food, it may become frozen. Do not set a before fresh products are placed in the freezer
temperature lower than the required compartment.
temperature for the food to be stored correctly. • To freeze food items quickly, store the food in
• If there are chill compartments in the appliance, the center of lower compartment. Food items
do not store vegetables and fruits with higher will freeze most quickly in the zone.
moisture content in the chill compartments as • To get better air circulation, insert all inner parts
they may freeze due to the lower temperature. like baskets, drawers, and shelves.
• Always follow the food manufacturer's
instructions on the permissible storage duration
of frozen food. Do not exceed the recommended
storage time of food.
 OPERATION 17

NOTE
• The max freezing capacity of your appliance is
stated on the rating label inside the fridge
compartment.

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Freezing the Maximum Amount
of Food
If large quantities of food are to be stored, the
icemaker should be taken out of the appliance and
the food should be stacked directly on the freezer
shelves in the freezer compartment.

NOTE
• Insert the icemaker in the right position.

Two Star Compartment

• Two star (a) basket or drawer can be used to
store ice and food from -12 °C to -18 °C for short
periods.
• Two star frozen food compartments are suitable
for storing pre-frozen food, storing or making
icecream and making ice cubes.
• Two star compartments are not suitable for the
freezing of fresh food.
18 OPERATION

Product Features
The appearance or components of the appliance may differ from model to model.

Interior (Two Star a)

*1 This feature is only available on some models.

a LED Lamp*1
The LED lamps inside the appliance light up when you open the door.
b Freezer Shelf
This is where frozen foods such as meat, fish, and icecream can be stored.

c Moving Icemaker*1
This is where ice is manually produced and stored.
• You can slide the icemaker along the shelf from side to side to any desired position.
d Freezer Temperature Controller
This controller regulates the air flow to the freezer compartment by setting it to a suitable balance.

e Deodorizer*1
Deodorizes the fresh food compartment without harming the food.

f Fresh Room Drawer / Pull Out Tray*1

 OPERATION 19

This is where food items are stored at a colder temperature than the regular fridge area.

g Fridge Temperature Control Panel*1

This is where you can set the fridge temperature.

h Door Cooling*1

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This is where cold air comes out to keep the fridge door basket cool.
i Fridge Shelf
This is where refrigerated foods and other items are stored.
• Store the foods with higher moisture content at the front of the shelf.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• The actual number of shelves may differ from model to model.

j Air Filter*1
Reduces odours inside the fridge compartment.
k Fresh Vegetable Drawer
This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity
controller.
l Freezer Door Basket
This is where small packaged frozen food or frequently used foods can be stored.

NOTE
• The number of freezer door baskets with two star section may vary depending on model purchased.

m Ice Tray*1
This is where ice is manually produced.
n Movable Egg Tray
This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the ice bin or
place it on the shelf on top of the fridge or the vegetables drawer.
o Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.

NOTE
• The number of fridge door baskets may vary depending on model purchased.

p Water Tank*1
This is where water is stored to supply the dispenser.

q Fridge Door Air Duct*1

The cold air which comes from door cooling compartment is directly delivered to the fridge door basket.

r Door in Door Compartment*1

This is where foods which are taken out frequently such as beverages and snacks are stored.
20 OPERATION

Control Panel
The actual control panel may differ from model to model.

Control Panel and Functions

*1 This control panel is only available on some models.

Control Panel 1: On the Freezer Door*1

a Fridge
Press this button repeatedly to select a desired temperature between 0 °C and 6 °C.
• The initial fridge temperature is 3 °C.

NOTE
• The actual inner temperature varies depending on the food status, as the indicated setting temperature
is a target temperature, not actual temperature within the appliance.

b Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
• This function is enabled and disabled in turn each time you press the button.
• This function automatically terminates after a specific period has passed.
c Hygiene Fresh
This function reduces odours inside the fridge.
• Each time you press the Hygiene Fresh button, the Hygiene Fresh function mode will change to Auto
~ Power ~ Off ~ Auto alternatively.
d Wi-Fi
This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the LG ThinQ application.
e Lock
This locks the buttons on the control panel.
• To lock the control panel buttons, press and hold the Lock button for 3 seconds until the k icon
appears and the function is activated.
• To disable the function, press and hold the Lock button for 3 seconds until the l icon appears and
the function is deactivated.
 OPERATION 21

NOTE
• For optimal food preservation, increasing or decreasing 1 ℃ from the default temperature is
recommended.

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• The control panel will turn off automatically for energy saving.
• If any finger or skin comes into contact with the control panel while cleaning it, the button function may
operate.

Control Panel 2: Inside the Fridge*1

a Fridge
Press this button repeatedly to select a desired temperature between Cold and Coldest.
• The initial fridge temperature is Normal.

NOTE
• For optimal food preservation, increasing or decreasing one level from the default temperature is
recommended.

Setting the Freezer freezing is finished (level 7), set the controller to
the recommended level.
Temperature Level (1-7)
The temperature can be adjusted from level 1 to
level 7. Level 3 is recommended.
• You can lower the temperature by turning the
controller to the right and raise the temperature 3

by turning the controller to the left.

• Setting the controller at level 6-7 will maintain a
low temperature in the freezer. When the quick

NOTE
• For optimal food preservation, increasing or
decreasing one level from the default
temperature is recommended.
22 OPERATION

Setting the Freezer

NOTE
Temperature Level (1-8)
• Wait until 2 or 3 hours have passed after
connecting the appliance to the outlet before The temperature can be adjusted from level 1 to
storing food in the appliance. level 8. Level 5 is recommended.
• The internal temperatures could be affected by • You can lower the temperature by turning the
the location of the appliance, the ambient controller to the right and raise the temperature
temperature, the frequency of door opening and by turning the controller to the left.
so on. • Setting the controller at 6-8 level will maintain a
low temperature in the freezer.

Setting the Freezer

Temperature Level (1-8)
The temperature can be adjusted from level 1 to
level 8. Level 6 is recommended.
• You can lower the temperature by turning the
controller to the right and raise the temperature
by turning the controller to the left.
• Setting the controller at 6-8 level will maintain a NOTE
low temperature in the freezer. • For optimal food preservation, increasing or
decreasing one level from the default
temperature is recommended.
• Wait until 2 or 3 hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
• The internal temperatures could be affected by
7 6 5 the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.

NOTE
• For optimal food preservation, increasing or Water Dispenser
decreasing one level from the default
temperature is recommended. This feature is only available on some models.

• Wait until 2 or 3 hours have passed after Using the Dispenser

connecting the appliance to the outlet before
storing food in the appliance. You can dispense water by pressing the lever.
• The internal temperatures could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
 OPERATION 23

• Press the paddle a of the water dispenser to get Cleaning the Dispenser Outlet
cold water.
Wipe the dispenser outlet frequently with a clean
cloth as it may get dirty easily.

ENGLISH
CAUTION NOTE
• Keep children away from the dispenser to • Lint from a cloth may adhere to the outlet.
prevent children playing with or damaging the
controls.
• Do not use a thin crystal cup or chinaware when
dispensing water or ice. Filling the Water Tank
The water tank holds the water which is to be
dispensed.
NOTE
• If the cup rim is small, water may splash out of 1 Open the cap on the top of the water tank.
the glass or miss it completely.

Cleaning the Dispenser Tray

Wipe the entire area with a damp cloth. The
dispenser tray may become wet easily due to 2 Fill the water tank with potable water and close
spilled water.
the cap.

WARNING
• Fill with potable water only. Do not fill the water
tank with beverages or hot water.
• Children should not be allowed near the water
tank.
24 OPERATION

4 Remove the water valve a in the water tank by

CAUTION turning it clockwise.
• Do not apply excessive force or impact when
removing or assembling the water dispenser
tank.

NOTE
• The water tank should be washed before filling it
with potable water.
• If water does not come out, fill the water tank
with potable water.

5 Clean the water tank and the water valve in

running water. Wipe the inside and outside of
the water tank and the fridge door with a clean
Cleaning the Water Tank cloth.

1 Remove the water tank cover.

6 Mount the water tank in the reverse order of
the removal process.

NOTE
• Clean water tanks if they have not been used for
48 hours.

2 Empty the water tank.

Icemaker
3 Hold the water tank with both hands and pull it
This feature is only available on some models.
up.
Using the Moving Icemaker
This is where ice is manually produced and stored.

1 Pull out the ice tray from the Icemaker.

2 Fill the ice tray with water up to the marked

water line.
 OPERATION 25

3 Hold and push the ice tray back to its original

Fill the ice tray with water up to the marked water
line.
position.

ENGLISH
Hold the lever of the ice tray and turn it
clockwise to release the ice cubes.

WARNING
• Fill with potable water only.

5 Hold the handle of the ice bin and pull out it.
CAUTION
• Be careful not to twist the ice tray with force as it
can be broken.
WARNING • If you open and close the freezer door
• Fill with potable water only. frequently, it may take longer for water to be
frozen.

CAUTION NOTE
• Be careful not to spill water when pushing the ice
tray. • If the ice tray is overfilled, the ice cubes may stick
together and be difficult to remove.
• Be careful not to twist the ice tray with force as it
can be broken. • Ice can be removed more easily by pouring
water on the ice tray.
• If you open and close the freezer door
frequently, it may take longer for water to be
frozen.

Door in Door
NOTE This feature is only available on some models.
• You can remove the ice maker to create more
space inside the freezer compartment if you do Using the Door in Door
not use it.
Press the button at the top of the fridge door until
• If the ice tray is overfilled, the ice cubes may stick
the Door in Door opens.
together and be difficult to remove.
There is plenty of storage space inside the Door in
• Ice can be removed more easily by pouring Door and its surrounding baskets, allowing you to
water on the ice tray. store food in an organized manner.

Using the Ice Tray

This is where ice is manually produced.
26 OPERATION

Removing and Refitting the Fridge Drawer

Door in Door Case
Using the Fresh Vegetable
1 Hold the case inside the Door in Door with both Drawer
hands and remove it by lifting it upward.
Vegetable compartment can adjust the humidity by
moving the knob.

a For storing fruit.

2 Mount the Door in Door in the reverse order of
b For storing vegetables.
the removal process.

Using the Door in Door Basket Removing and Refitting the

Fresh Vegetable Drawer
Store food that is frequently taken out and used.

1 Open the Door in Door.

1 Remove the contents of the drawer. Hold the
handle of the vegetable drawer and gently pull
it out outward until the drawer stops
completely.
2 Pull out the Door in Door basket.

2 Lift the vegetable drawer up and remove it by

pulling it out.

3 Mount the Door in Door basket in the reverse

order of the removal process. 3 Mount the vegetable drawer in the reverse
order of the removal process.
 OPERATION 27

CAUTION
• Remove all food from inside the appliance,
otherwise injuries can be caused by the weight
of stored foods.

ENGLISH
Door Basket
Removing/Refitting the Door
Basket

1 Hold both edges of the basket and remove it by

lifting it upward.

2 Refit the door basket in the reverse order of the

removal process.

Shelf
Removing/Refitting the Shelf

1 Hold the both side of the shelf. Lift the shelf up

and remove it by pulling it out.

2 Refit the shelf by sliding it inward until the shelf

snaps into the frame.
28 SMART FUNCTIONS

SMART FUNCTIONS
LG ThinQ Application Installing LG ThinQ Application
This feature is only available on models with Wi-Fi.
and Connecting an LG
The LG ThinQ application allows you to Appliance
communicate with the appliance using a
smartphone. Models with QR Code
Scan the QR code attached to the product using the
LG ThinQ Application Features camera or a QR code reader application on your
smartphone.
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
• Allows you to set various options on the
appliance and in the application.

NOTE
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for Models without QR Code
appliance improvement purposes without notice
to users. 1 Search for and install the LG ThinQ application
• Functions may vary by model. from the Google Play Store or Apple App Store
on a smartphone.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account
to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.
Follow the instructions in the application to
complete the process.

NOTE
• To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit.
 SMART FUNCTIONS 29

• The appliance supports 2.4 GHz Wi-Fi networks Open Source Software Notice
only. To check your network frequency, contact
your Internet service provider or refer to your Information
wireless router manual. To obtain the source code that is contained in this
• LG ThinQ is not responsible for any network product, under GPL, LGPL, MPL, and other open

ENGLISH
connection problems or any faults, source licenses that have the obligation to disclose
malfunctions, or errors caused by network source code, and to access all referred license
connection. terms, copyright notices and other relevant
documents, please visit https://
• The surrounding wireless environment can
opensource.lge.com.
make the wireless network service run slowly.
LG Electronics will also provide open source code to
• If the distance between the appliance and the you on CD-ROM for a charge covering the cost of
wireless router is too far, the signal strength performing such distribution (such as the cost of
becomes weak. It may take a long time to media, shipping, and handling) upon email request
connect or installation may fail. to [email protected].
• If the appliance is having trouble connecting to This offer is valid to anyone in receipt of this
the Wi-Fi network, it may be too far from the information for a period of three years after our
router. Purchase a Wi-Fi repeater (range last shipment of this product.
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
Smart Diagnosis
• The Wi-Fi connection may not connect or may be
interrupted because of the home network This feature is only available on some models.
environment. Use this feature to help you diagnose and solve
• The appliance cannot be connected due to problems with your appliance.
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute NOTE
before trying again.
• For reasons not attributable to LGE’s negligence,
• If the firewall on your wireless router is enabled, the service may not operate due to external
disable the firewall or add an exception to it. factors such as, but not limited to, Wi-Fi
• The wireless network name (SSID) should be a unavailability, Wi-Fi disconnection, local app
combination of English letters and numbers. (Do store policy, or app unavailability.
not use special characters.) • The feature may be subject to change without
• Smartphone user interface (UI) may vary prior notice and may have a different form
depending on the mobile operating system (OS) depending on where you are located.
and the manufacturer.
• If the security protocol of the router is set to Using LG ThinQ to Diagnose
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is Issues
recommended) and connect the product again.
If you experience a problem with your Wi-Fi
• To disable the Wi-Fi function, press and hold the equipped appliance, it can transmit
Wi-Fi button for 3 seconds. The Wi-Fi indicator troubleshooting data to a smartphone using the
will be turned off. LG ThinQ application.
• To reconnect the appliance or add another user, • Launch the LG ThinQ application and select the
press and hold the Wi-Fi button for 3 seconds to Smart Diagnosis feature in the menu. Follow
temporarily turn it off. Run the LG ThinQ the instructions provided in the LG ThinQ
application and follow the instructions in the application.
application to connect the appliance.
30 SMART FUNCTIONS

Using Audible Diagnosis to 3 If the buzzer sounds 4 times, open the freezer
Diagnose Issues door and hold the phone near the speaker
hole.
*1 This control panel is only available on some
models.

Follow the instructions below to use the audible

diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
4 After the data transfer is complete, the
Control Panel 1: On the Freezer Door*1 diagnosis will be displayed in the application.

1 Press the Lock button to activate the lock

NOTE
function.
• For best results, do not move the phone while
• If the display has been locked for over 5
the tones are being transmitted.
minutes, you must deactivate the lock and
then reactivate it.

2 Press and hold the Fridge button for 3 seconds

or longer.

3 Open both fridge and freezer door, and then

hold the phone on the upper right speaker
hole.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

Control Panel 2: Inside the Fridge*1

1 Open the fridge door.

2 Press and hold the Fridge button for 3 seconds

or longer.
 MAINTENANCE 31

MAINTENANCE
Cleaning Cleaning the Interior

ENGLISH
• Before removing a shelf or drawer from inside
General Cleaning Tips the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in the appliance. Otherwise, injury may occur due
to the weight of stored foods.
the freezer can raise the temperature of the food
and reduce its storage life. • Detach the shelves and drawers and clean them
with water and a mild detergent, and then dry
• Regularly clean any surfaces that can come in
them sufficiently, before replacing them.
contact with food.
• Regularly wipe the door gaskets with a wet soft
• When cleaning the inside or outside of the
towel.
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use • Door basket spills and stains should be cleaned
cleaning agents containing flammable as they can compromise storage ability of the
substances. This may cause discolouration or basket and could even be damaged.
damage to the appliance. • Never clean the shelves or containers in the
- Flammable substances: alcohol (ethanol, dishwasher. The parts may become deformed
methanol, isopropyl alcohol, isobutyl alcohol, due to the heat.
etc.), thinner, bleach, benzene, flammable
• The automatic defrosting system in the
liquid, abrasive, etc.
appliance ensures that the compartment
• After cleaning, check if the power cable is remains free of ice buildup under normal
damaged. operating conditions. Users do not need to
defrost it manually.

Cleaning the Exterior

Cleaning the Condenser Cover
• When cleaning the outside air vents of the
appliance by means of vacuuming, then the This feature is only available on some models.
power cord should be unplugged from the outlet Use a vacuum cleaner with a brush to clean the
to avoid any static discharge that can damage condenser cover and vents. Do not remove the
the electronics or cause an electric shock. panel covering the condenser coil area.
Regular cleaning of the rear and side ventilation
We recommend that this be done every 12 months
covers is recommended to maintain reliable and
to maintain operating efficiency.
economical operation of the unit.
• Keep the air vents on the exterior of the
appliance clean. Blocked air vents can cause fire
or appliance damage.
• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.
32 MAINTENANCE

Deodorizer
This feature is only available on some models.

Using the Deodorizer

The deodorizer reduces unpleasant odors in the
fresh food compartment without harming you or
the food.

Reusing the Deodorizer

1 Remove the deodorizer from the ceiling of the

refrigerator compartment.

CAUTION
• Do not use a sharp tool as it could damage the
deodorizer.

2 Remove moisture and odors from the

deodorizer with the heat of a hair dryer or
leave it in a sunny spot and let the UV in
sunlight do it for you.
 TROUBLESHOOTING 33

TROUBLESHOOTING
Before Calling for Service

ENGLISH
Cooling
Symptoms Possible Cause & Solution
There is no Is there a power interruption?
refrigeration or
• Check the power of other appliances.
freezing.
Appliance is unplugged.
• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.

There is poor Is the fridge or freezer temperature set to its warmest setting?
refrigeration or
• Set the fridge or freezer temperature to a colder setting.
freezing.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Did you put in too much food?

• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the
appliance.

The appliance contains Is the fridge or freezer temperature set to 'Warm'?

a bad smell.
• Set the fridge or freezer temperature to a colder setting.
34 TROUBLESHOOTING

Symptoms Possible Cause & Solution

The appliance contains Did you put in food with a strong smell?
a bad smell.
• Store foods with strong smells in a sealed containers.

Vegetables or fruit may have spoiled in the drawer?

• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.

Condensation & Frost

Symptoms Possible Cause & Solution

There is condensation Did you store hot food without cooling it first?
inside the appliance or
• Cool the hot food first before putting it inside the fridge or freezer.
on the bottom of the
vegetable drawer Did you leave the appliance door open?
cover. • Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.

Parts & Features

Symptoms Possible Cause & Solution

The inside lamp in the Lamp failure

appliance does not
• Close the door and re-open. If the lamp does not turn on, please contact
turn on.
the LG Electronics customer information centre. Do not attempt removal
of the lamp.

Noises
Symptoms Possible Cause & Solution
The appliance is noisy Is the appliance installed on a weak floor or improperly levelled?
and generates
• Install the appliance on a solid and flat area.
abnormal sounds.
 TROUBLESHOOTING 35

Symptoms Possible Cause & Solution

The appliance is noisy Does the rear of the appliance touch the wall?
and generates
• Adjust the installation position to allow enough clearance around the
abnormal sounds.
appliance.

ENGLISH
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Wi-Fi
Symptoms Possible Cause & Solution

Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.
and smartphone are • Find the Wi-Fi network connected to your smartphone and remove it, then
not connected to the
register your appliance on LG ThinQ.
Wi-Fi network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.