OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

www.lg.com
MFL71798829
Rev.01_011123 Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING ............................................................................................................3
CAUTION .............................................................................................................9

INSTALLATION
Before Installation ...........................................................................................11
Removing the Fridge and Freezer Door........................................................12
Levelling and Door Alignment........................................................................13
Turning on the Power......................................................................................15
Moving the Appliance for Relocation ............................................................15

OPERATION
Before Use ........................................................................................................16
Product Features..............................................................................................18
Control Panel ....................................................................................................21
InstaView...........................................................................................................23
Door in Door .....................................................................................................23
Drawer...............................................................................................................23
Shelf ...................................................................................................................24
Icemaker ...........................................................................................................25
Door Basket ......................................................................................................26

SMART FUNCTIONS
LG ThinQ Application .......................................................................................27
Smart Diagnosis ...............................................................................................28

MAINTENANCE
Cleaning ............................................................................................................30
Deodorizer ........................................................................................................31

TROUBLESHOOTING
Before Calling for Service................................................................................32
 SAFETY INSTRUCTIONS 3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

WARNING

WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
4 SAFETY INSTRUCTIONS

responsible for their safety. Children should be supervised to ensure

that they do not play with the appliance.
• This appliance is intended to be used in household and similar
applications such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This refrigerating appliance is not intended to be used as a built-in
appliance.
•

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant

(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
 SAFETY INSTRUCTIONS 5

• Keep ventilation openings, in the appliance enclosure or in the built-

in structure, clear of obstruction.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.

ENGLISH
• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.

Risk of Fire and Flammable Materials

• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
6 SAFETY INSTRUCTIONS

amount of refrigerant used. The room must be 1 m² in size for every

8 g of R600a refrigerant inside the appliance.
• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.

Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not connect a plug adapter or other accessories to the power
plug.
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
 SAFETY INSTRUCTIONS 7

• This appliance is equipped with a power cord having an equipment-

grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.

ENGLISH
• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power cord rating or higher and use the multi socket outlet only for
the appliance.

Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
8 SAFETY INSTRUCTIONS

• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the
appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• This appliance incorporates an earth connection for functional
purposes.

Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
 SAFETY INSTRUCTIONS 9

CAUTION

CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage

ENGLISH
to the product or property when using this product, follow basic
precautions, including the following:

Installation
• After unpacking, check the appliance for any damage that may have
occurred during transit.
• Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit
is fully efficient.
• This appliance does not require changes in installation or use based
on altitude.

Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
• Prevent animals from nibbling on the power cable or water hose.
10 SAFETY INSTRUCTIONS

• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.

Maintenance
• This appliance is equipped with maintenance-free LED interior light.
Do not remove cover or LED lamp in any attempt to repair or change
it. Contact an LG Electronics customer information centre.
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• To remove frost from the appliance, contact an LG Electronics
customer information centre.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
 INSTALLATION 11

INSTALLATION
Before Installation Ambient Temperature

ENGLISH
• The appliance is designed to operate within a
Dimensions and Clearances limited range of ambient temperatures,
depending on the climate zone.
Too small of a distance from adjacent items may
result in the degradation of freezing capability and • The internal temperatures could be affected by
increased electricity costs. Allow over 50 mm of the location of the appliance, the ambient
clearance between the back of the appliance and temperature, the frequency of door opening and
the wall when installing the appliance. so on.
A • The climate class can be found on the rating
label.

D E FG
Climate Class Ambient Temperature
B Range ºC

SN (Extended +10 - +32

Temperate)
H
N (Temperate) +16 - +32
C

ST (Subtropical) +16 - +38 / +18 - +38**

- Size (mm) T (Tropical) +10 - +43* / +16 - +43 /

+18 - +43**
A 913
* Australia, India, Kenya
B 1790 ** Argentina
C 735
NOTE
D 620
• The appliances rated from SN to T are intended
E 691 to be used at an ambient temperature between
10 ºC and 43 ºC.
F 735

G 1180

H 1635 Accessories
*1 This feature is only available on some models.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.

a Spanner A*1
b Spanner B*1
12 INSTALLATION

Removing the Fridge and 3 Rotate the hinge lever e counterclockwise. Lift
the top hinge d free of the hinge lever latch c.
Freezer Door
If your entrance door is too narrow for the
appliance to pass through, remove the appliance
doors and pass the appliance laterally.

WARNING
• Disconnect the power cord, house fuse or circuit
breaker before installing, removing the doors, or
cleaning the appliance. Failure to follow these
instructions may result in death, fire or electric
shock.
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward. It is
recommended that two or more people carry
Removing the Freezer Door out the door removal and refitting.

1 Remove the screw from the hinge cover at the

top of the appliance. Lift the hook, located at
the bottom of the front side of the cover, with 4 Lift the freezer door until it is free of the
a flat-head screwdriver. bottom hinge assembly.

2 Disconnect all wire harnesses a. Unscrew the

ground wire b.

CAUTION
• Place the door on a non-scratching surface with
the inner side facing up.
 INSTALLATION 13

Removing the Fridge Door

CAUTION
1 Disconnect all wire harnesses a. • Place the door on a non-scratching surface with
the inner side facing up.

ENGLISH
Refitting the Fridge and Freezer
Door
Refit the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
NOTE
• The number of wire harnesses may vary CAUTION
depending on the model. • Install the fridge door first.

2 Rotate the hinge lever b clockwise. Lift the top

hinge c free of the hinge lever latch d . Levelling and Door
Alignment
Before Beginning
When the appliance doors appear to be uneven,
follow the instructions below to align the doors.

NOTE
• The spanner may differ depending on the model.
CAUTION You will be provided with either spanner type A
• When lifting the hinge free of the hinge lever or B.
latch, be careful that the door does not fall - Spanner Type A
forward. It is recommended that two or more
people carry out the door removal and refitting.

3 Lift the fridge door until it is free of the bottom

hinge assembly.
- Spanner Type B
14 INSTALLATION

Levelling the Appliance Door Alignment for Freezer and

The appliance has two front levelling legs. Adjust Fridge Door
the legs to alter the tilt from front to back or side to
If the door of the appliance is not level, adjust the
side. If the appliance seems unsteady, or the doors
difference in the height of appliance door.
do not close easily, adjust the appliance’s tilt using
the instructions below.
Use the spanner a to adjust the height by turning
the levelling leg to the left to raise it or to the right
to lower it.

1 Open the door and use the spanner a to

loosen the keeper nut by turning it to the left.

NOTE
• Leveling the doors may not be possible when the
floor is not leveled, or is of weak or poor
construction.
2 Use the spanner b to adjust the height by
• The refrigerator is heavy and should be installed turning the adjustment hinge pin to the left or
on a rigid and solid surface. to the right.
• Some timber flooring may cause levelling
difficulties if it flexes excessively.

CAUTION
• Do not adjust the height of the appliance door
more than 3 mm.

3 Use the spanner a to fasten the keeper nut by

turning it to the right.
 INSTALLATION 15

Turning on the Power

Connecting the Appliance
To turn on the appliance, connect the power plug

ENGLISH
into the outlet socket. Do not double up with other
appliances on the same outlet.

NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
• To turn off the appliance, disconnect the power
plug from the outlet socket.

Moving the Appliance for

Relocation
Moving the Appliance
1 Remove all food from inside the appliance.

2 Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.

3 Tape parts such as shelves and the door handle

to prevent from falling off while moving the
appliance.

4 Move the appliance with more than two people

carefully. When transporting the appliance
over a long distance, keep the appliance
upright.

5 After installing the appliance, connect the

power plug into a mains outlet socket and
switch it on.
16 OPERATION

OPERATION
Before Use • If an error code is indicated on the display, do
not turn off the power. Immediately contact the
LG Electronics customer information centre and
Notes for Operation report the error code. If you turn off the power,
• Users should keep in mind that frost can form if the repair technician from the our information
the door is not closed completely or if the centre may have difficulty finding the problem.
humidity is high during the summer.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely. Suggestion for Energy Saving
• Opening the door for long periods can cause a • For the most efficient use of energy, keep all
significant increase of the temperature in the inner parts (e.g. door bins, drawers and shelves)
compartments of the appliance. on their original location.
• If the refrigerating appliance is left empty for • Ensure there is sufficient space between stored
long periods, switch off, defrost, clean, dry, and foods. This allows cold air to be circulated evenly
leave the door open to prevent mould and lowers electricity bills.
developing within the appliance.
• Store hot food only after it has cooled in order to
• Note that a temperature rise after defrosting has prevent dew or frost.
a permissible range in the appliance
• When storing food in the freezer compartment,
specifications. If you wish to minimise the impact
set the freezer temperature lower than the
on the food storage due to a temperature rise,
temperature indicated on the food.
seal or wrap the stored food in several layers.
• Do not set the temperature of the appliance
lower than needed.

Door Open Alarm • Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
The alarm sounds 3 times in 30 second intervals if least 3 cm from the sensor.
the door is left open or not completely closed for 1
minute.

Storing Foods Effectively

NOTE
• Food may freeze or spoil if stored at the wrong
• Contact the LG Electronics customer information
temperature. Set the refrigerator to the correct
centre if the alarm sound continues even after
temperature for the food being stored.
closing all doors.
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
Failure Detection instructions) before storing food in the
appliance.
The appliance can automatically detect problems
• Do not store food for a long period of time if it
during the operation.
spoils easily at a low temperature.
• Do not place unfrozen food in direct contact with
NOTE food that is already frozen. It could be necessary
• If a problem is detected, the appliance may not to reduce the quantity to be frozen if freezing
operate and an error code is displayed even every day is anticipated.
when any button is pressed.
 OPERATION 17

• Place the refrigerated food or frozen food in starting from the top shelf. Food items will freeze
each fridge or freezer compartment most quickly in the zone.
immediately after purchasing. • To get better air circulation, insert all inner parts
• Store raw meat and fish in suitable containers in like baskets, drawers, and shelves.
the refrigerator, so that it is not in contact with or

ENGLISH
drip onto other food.
NOTE
• Refrigerated foods and other food items can be
• The max freezing capacity of your appliance is
stored on top of the vegetable drawer.
stated on the rating label inside the fridge
• Avoid refreezing any food which has been compartment.
completely thawed. Freezing any food which has
been completely thawed again will lower its taste
and nutrition.
• Do not overfill the appliance. Cold air can not Freezing the Maximum Amount
circulate properly if the appliance is overfilled.
of Food
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature of If large quantities of food are to be stored, all the
the appliance can increase and negatively affect freezer drawers should be taken out of the
other foods stored in the appliance. appliance and the food should be stacked directly
on the freezer shelves in the freezer compartment.
• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
CAUTION
• To remove the drawers, first remove the food
• If there are chill compartments in the appliance, from drawers and then pull out the drawers
do not store vegetables and fruits with higher carefully. Not doing so could cause injury or
moisture content in the chill compartments as damage to the drawers.
they may freeze due to the lower temperature.
• In the event of a blackout, call the electricity
company and ask how long it is going to last. NOTE
- You should avoid door openings while the • The shape of each drawer may be different,
power is off. insert in the right position.
- When the power supply gets back to normal,
check the condition of the food.

Two Star Compartment

Maximum Freezing Capacity • Two star (a) basket or drawer can be used to
• For maximum freezing capacity, set the freezer store ice and food from -12 °C to -18 °C for short
temperature to the coldest temperature setting. periods.

• Express Freeze function will allow the freezer to • Two star frozen food compartments are suitable
reach its maximum freezing capacity. This for storing pre-frozen food, storing or making
generally takes up to 24 hours and automatically icecream and making ice cubes.
switches off. • Two star compartments are not suitable for the
• Express Freeze must be switched on for 7 hours freezing of fresh food.
before fresh products are placed in the freezer
compartment.
• To freeze food items quickly, store the food on
the left side of the top shelf. If you need to store
more food, store it on the shelves in order
18 OPERATION

Product Features
The appearance or components of the appliance may differ from model to model.

Exterior
*1 This feature is only available on some models.

a Door in Door*1
This is a convenient storage area for frequently-used items that require easy access.

b Door in Door Lever*1

Opens Door-in-Door.

c InstaView Door in Door*1

The InstaView Door-in-Door compartment allows for easy access to commonly used food items.
 OPERATION 19

Interior (Two star a)

*1 This feature is only available on some models.

Door in Door Model:

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InstaView Door in Door Model:

a LED Lamp
The LED lamps inside the appliance light up when you open the door.
20 OPERATION

b Temperature Sensor*1
This sensor senses the temperature of the fridge compartment.
• Maintain the distance between the sensor and food to accurately sense the temperature.
c Freezer Shelf
Stores frozen food such as meat, fish, and ice cream.

d Icemaker*1
This is where ice is manually produced and stored.
e Freezer Door Basket
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long
period of time.

NOTE
• The number of freezer door baskets with two star section may vary depending on model purchased.

f Freezer Drawer*1
Stores frozen food for longer storage.

NOTE
• The number of freezer drawers with two star section may vary depending on model purchased.

g Fridge Shelf
Stores refrigerated foods and fresh foods.
• Stores the foods with higher moisture content at the front of the shelf.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• The actual number of shelves will differ from model to model.

h Bottle Rack*1
Stores containers and tall bottles using the bottle rack.

CAUTION
• Do not store short bottles or containers. The items may fall and cause an injury or appliance damage.

i Snack Drawer*1
Stores commonly used food items such as beverages and snacks.

j Door in Door Compartment*1

A convenient storage area for frequently-used items that require easy access.
k Fridge Door Basket
Stores small packages of refrigerated foods, drinks and sauce containers.
l Fridge Drawer
Stores fruits and vegetables to keep fresh for as long as possible.
 OPERATION 21

m Egg Box*1
Stores eggs.
• Do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetable drawer.
n Bottom Drawer Cover

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This is the bottom drawer cover.

CAUTION
• Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or
appliance damage.

o Air Filter*1
Reduces odours inside the fridge compartment.

Control Panel
The actual control panel may differ from model to model.

Control Panel and Functions

*1 This feature is only available on some models.

a Fridge
Press this button repeatedly to select a desired temperature between 1 °C and 7 °C.
• The default fridge temperature is 3 °C.
22 OPERATION

NOTE
• The actual inner temperature varies depending on the food status, as the indicated setting temperature
is a target temperature, not actual temperature within the appliance.

b Freezer
Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
• The default freezer temperature is -18 °C.

c Wi-Fi*1
This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the LG ThinQ application.
d Express Cool
This function can quickly cool a large amount of foods such as vegetable, fruit and so on.
• This function is enabled and disabled in turn each time you press the button.
• This function automatically terminates after a specific period has passed.
e Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
• Press the Express Freeze button to activate the function for 24 hours. The function automatically
shuts off after 24 hours.
• This function is enabled and disabled in turn each time you press the button.
• This function automatically terminates after a specific period has passed.
f Lock
The lock function disables every other button on the display.
• To lock the control panel buttons, press and hold the Lock button for 3 seconds until indicator light
turns on and the function is activated.
• To disable the function, press and hold the Lock button for 3 seconds until the indicator light turns
off and the function is deactivated.

NOTE
• The displayed temperature is the target temperature, and not the actual temperature inside the
appliance.
• The actual temperature inside the appliance depends on the following factors: room temperature, the
amount of food and how often the doors are opened, where the appliance is. Set the temperatures by
considering these factors.
• The control panel automatically turns off for energy saving.
• When the appliance is in the energy saving mode, the display remains off until a door is opened or a
button is pressed. Once on, the display remains on for 20 seconds.
• If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.
• This appliance incorporates an earth connection for functional purposes only.
 OPERATION 23

InstaView • The InstaView Door in Door function may

activate if a loud noise occurs near the
This feature is only available on some models. refrigerator.
• Clean the glass door with a dry cloth. To remove
Using the InstaView Door in stubborn stains, slightly moisten a clean cloth

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Door with lukewarm water or a glass cleaner. Do not
spray glass cleaner directly at the glass door.
The InstaView Door in Door lets you see if you’re
running low on frequently used items like
beverages and snacks, without opening the fridge
door.
Door in Door
This feature is only available on some models.

Using the Door in Door

Pull the lever at the bottom of the door upwards
until the door in door opens.
There is plenty of storage space inside the door in
door and its surrounding baskets, allowing you to
store food in an organized manner.

1 Knock twice on the glass to turn the LED light

inside the Door in Door on or off.

2 The LED light turns off automatically after ten

seconds.

CAUTION CAUTION
• Do not open the door of the appliance with the
door in door open, or do not open the door in • Do not open the door of the appliance with the
door while the door of the appliance is open. The door in door open, or do not open the door in
door in door may be struck by the edge of the door while the door of the appliance is open. The
appliance and damaged. door in door may be struck by the edge of the
appliance and damaged.

NOTE
• The InstaView Door in Door function is disabled
for 2 seconds after closing the left or right
Drawer
freezer door, and momentarily disabled whilst
the ice dispenser is in use.
CAUTION
• Knock near the center of the glass. Knocking • Always empty the drawers before removing
near the edges of the glass may not activate the them, and use both hands when removing and
InstaView Door in Door function. refitting them.
• Knock hard enough so that the knocking sound
is audible.
24 OPERATION

• Make sure that the fridge doors are fully open

before removing and refitting the drawers. CAUTION
• Always empty the drawers before removing
them, and use both hands when removing and
Using the Vegetable Drawer refitting them.
This feature is only available on some models. • Make sure that the fridge doors are fully open
The humidity in the vegetable crisper drawer can before removing and assembling the drawers.
be controlled by sliding the lever in either direction.
• If moved to the left side, the air guide will be
open and allow air to circulate through the
drawer for reduced humidity. Shelf
• If moved to the right side, the air guide will be
closed and will maintain any humidity that is
currently in the crisper drawer. CAUTION
• Glass shelves are heavy. Use special care when
removing them.
• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.

Removing/Refitting the Shelf

Removing/Refitting Drawers 1 Tilt up the front of the shelf and then lift the
shelf straight up.
1 Remove the contents of the drawer. Hold the
handle of the vegetable drawers and gently 2 Pull the shelf out.
pull them out.

2 Lift the vegetable drawer up and remove it by

pulling it out.

3 Mount them in the reverse order of the

removal process.

CAUTION
3 Refit the drawer in the reverse order of the • Glass shelves are heavy. Use special care when
removal process. removing them.
• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
 OPERATION 25

exposed to sudden temperature changes or Icemaker Type A*1

impact.
• Make sure that shelves are level from one side to 1 Hold the handle of ice tray and pull it out.
the other. Failure to do so may result in the shelf
falling or food spilling.

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Icemaker
Before Using the Icemaker 2 Fill the ice tray with potable water up to the
water line.

WARNING
• Fill with potable water only into icemaker or
dispenser water tank.

3 Place the ice tray back to its position carefully.

NOTE
• The icemaker produces ice normally once
approximately 48 hours have passed after the
appliance is initially installed.
• If half-frozen ice is put into the ice storage bin, it
will cause the exiting ice cubes to lump together.
It takes about 4 hours at - 20 °C for ice
production. 4 Rotate the icemaker handle clockwisely.
• If the freezer door is frequently opened, warm
air enters the freezer compartment. It may take
a longer time to freeze ice.
• Be careful not to twist the ice maker with force
since it can break.
• Do not freeze the ice in the ice storage bin. This
could break it and cause appliance damage or 5 Lift and remover the ice storage bin slightly.
injury.

Using the Icemaker

*1 This feature is only available on some models.
26 OPERATION

Icemaker Type B*1

1 Fill the ice tray with potable waterand place it in

the freezer compartment.

2 After the water is frozen, hold theice tray at its

ends and twist gently.

NOTE
• You can remove the icemaker or ice storage bin
to create more space inside the freezer if you do
not use it.

Door Basket
Removing/Refitting the Door
Basket
1 Hold both edges of the basket and remove it by
lifting it upward.

2 Refit the door baskets in the reverse order of

the removal process.
 SMART FUNCTIONS 27

SMART FUNCTIONS
LG ThinQ Application Installing LG ThinQ Application
and Connecting an LG

ENGLISH
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to Appliance
communicate with the appliance using a
smartphone. Models with QR Code
Scan the QR code attached to the product using the
LG ThinQ Application Features camera or a QR code reader application on your
smartphone.
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
• Allows you to set various options on the
appliance and in the application.

NOTE
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without notice
to users.
Models without QR Code
• Functions may vary by model. 1 Search for and install the LG ThinQ application
from the Google Play Store or Apple App Store
on a smartphone.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account
to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.
Follow the instructions in the application to
complete the process.

NOTE
• To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit.
28 SMART FUNCTIONS

application and follow the instructions in the

NOTE application to connect the appliance.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual. Open Source Software Notice
• LG ThinQ is not responsible for any network Information
connection problems or any faults,
malfunctions, or errors caused by network To obtain the source code that is contained in this
connection. product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
• The surrounding wireless environment can
source code, and to access all referred license
make the wireless network service run slowly.
terms, copyright notices and other relevant
• If the distance between the appliance and the documents, please visit https://
wireless router is too far, the signal strength opensource.lge.com.
becomes weak. It may take a long time to LG Electronics will also provide open source code to
connect or installation may fail. you on CD-ROM for a charge covering the cost of
• If the appliance is having trouble connecting to performing such distribution (such as the cost of
the Wi-Fi network, it may be too far from the media, shipping, and handling) upon email request
router. Purchase a Wi-Fi repeater (range to [email protected].
extender) to improve the Wi-Fi signal strength. This offer is valid to anyone in receipt of this
• The network connection may not work properly information for a period of three years after our
depending on the Internet service provider. last shipment of this product.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network
environment. Smart Diagnosis
• The appliance cannot be connected due to
Use this feature to help you diagnose and solve
problems with the wireless signal transmission.
problems with your appliance.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
NOTE
disable the firewall or add an exception to it. • For reasons not attributable to LGE’s negligence,
the service may not operate due to external
• The wireless network name (SSID) should be a
factors such as, but not limited to, Wi-Fi
combination of English letters and numbers. (Do
unavailability, Wi-Fi disconnection, local app
not use special characters.)
store policy, or app unavailability.
• Smartphone user interface (UI) may vary
• The feature may be subject to change without
depending on the mobile operating system (OS)
prior notice and may have a different form
and the manufacturer.
depending on where you are located.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is Using LG ThinQ to Diagnose
recommended) and connect the product again.
Issues
• To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. The Wi-Fi indicator If you experience a problem with your Wi-Fi
will be turned off. equipped appliance, it can transmit
troubleshooting data to a smartphone using the
• To reconnect the appliance or add another user,
LG ThinQ application.
press and hold the Wi-Fi button for 3 seconds to
temporarily turn it off. Run the LG ThinQ • Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
 SMART FUNCTIONS 29

the instructions provided in the LG ThinQ

application.

Using Audible Diagnosis to

ENGLISH
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.

1 Open the fridge door.

2 Press the Lock button to activate the lock

function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.

3 Hold the phone on the upper right speaker

hole.

4 Press and hold the Freezer button for three

seconds or longer while holding your phone to
the speaker until the data transfer is complete.

5 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE
• For best results, do not move the phone while
the tones are being transmitted.
30 MAINTENANCE

MAINTENANCE
Cleaning Cleaning the Interior
• When removing a shelf or drawer from inside
General Cleaning Tips the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in the appliance. Otherwise, injury may occur due
to the weight of stored foods.
the freezer can raise the temperature of the food
and reduce its storage life. • Detach the shelves and drawers and clean them
with water, and then dry them sufficiently,
• Regularly clean any surfaces that can come in
before replacing them.
contact with food.
• Regularly wipe the door gaskets with a wet soft
• When cleaning the inside or outside of the
towel.
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use • Door basket spills and stains should be cleaned
cleaning agents containing flammable as they can compromise storage ability of the
substances. This may cause discolouration or basket and could even be damaged.
damage to the appliance. • Never clean the shelves or containers in the
- Flammable substances: alcohol (ethanol, dishwasher. The parts may become deformed
methanol, isopropyl alcohol, isobutyl alcohol, due to the heat.
etc.), thinner, bleach, benzene, flammable
• The automatic defrosting system in the
liquid, abrasive, etc.
appliance ensures that the compartment
• After cleaning, check if the power cable is remains free of ice buildup under normal
damaged. operating conditions. Users do not need to
defrost it manually.

Cleaning the Exterior

Cleaning the Condenser Cover
• When cleaning the outside air vents of the
appliance by means of vacuuming, then the Use a vacuum cleaner with a brush to clean the
power cord should be unplugged from the outlet condenser cover and vents. Do not remove the
to avoid any static discharge that can damage panel covering the condenser coil area.
the electronics or cause an electric shock. We recommend that this be done every 12 months
Regular cleaning of the rear and side ventilation to maintain operating efficiency.
covers is recommended to maintain reliable and
economical operation of the unit.
• Keep the air vents on the exterior of the
appliance clean. Blocked air vents can cause fire
or appliance damage.
• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.
 MAINTENANCE 31

Deodorizer performance. Even if it falls off, it is not

harmful. Wipe it off with a towel or cloth.

Reusing the Deodorizer

You can re-use the deodorizer by removing odors

ENGLISH
from the deodorizer.

1 Pull out the upper fridge drawer.

CAUTION
• Do not wash the deodorizer with water.

2 Unscrew the screw at the deodorizer.

3 Press on the hooks at the deodorizer and then

take it out.

4 Dry the deodorizer by using a hair dryer or by

leaving it in the sunlight.
• A natural palm wood powder is used for the
deodorizer to increase deodorizing
32 TROUBLESHOOTING

TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms Possible Cause & Solution
There is no Is there a power interruption?
refrigeration or
• Check the power of other appliances.
freezing.
Appliance is unplugged.
• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.

There is poor Is the fridge or freezer temperature set to its warmest setting?
refrigeration or
• Set the fridge or freezer temperature to a colder setting.
freezing.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Did you put in too much food?

• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the
appliance.

The appliance contains Is the fridge or freezer temperature set to 'Warm'?

a bad smell.
• Set the fridge or freezer temperature to a colder setting.
 TROUBLESHOOTING 33

Symptoms Possible Cause & Solution

The appliance contains Did you put in food with a strong smell?
a bad smell.
• Store foods with strong smells in sealed containers.

ENGLISH
Vegetables or fruit may have spoiled in the drawer.
• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.

Condensation & Frost

Symptoms Possible Cause & Solution

There is condensation Did you store hot food without cooling it first?
inside the appliance or
• Cool the hot food first before putting it inside the fridge or freezer.
on the bottom of the
vegetable drawer Did you leave the appliance door open?
cover. • Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the Doors may not be closed properly.
freezer compartment.
• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Is the air entry or exit of the freezer compartment blocked?

• Make sure that air entry or exit is not blocked so that the air can circulate
inside.

Is the freezer compartment overfilled?

• Maintain an appropriate space between items.

Frost or condensation Did you open and close the appliance door frequently or is the appliance
has formed inside or door improperly closed?
outside the appliance. • Frosts or condensation can form if the outside air penetrates inside the
appliance.
34 TROUBLESHOOTING

Symptoms Possible Cause & Solution

Frost or condensation Is the installation environment humid?

has formed inside or
• Condensation can appear on the exterior of the appliance if the installation
outside the appliance.
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.

The side or front of the There are anti condensation pipes fitted to these areas of the appliance
appliance is warm. to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.

There is water inside or Is there water leakage around the appliance?

outside of the
• Check if the water has leaked from a sink or another place.
appliance.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped
container.

Parts & Features

Symptoms Possible Cause & Solution

The appliance door is Is the appliance leaning forward?

not closed tightly. • Adjust the front feet to raise the front side slightly.

Were the shelves properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close the door gently.

It is difficult to open Did you open the door right after you closed it?
the appliance door.
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.

The inside lamp in the Lamp failure

appliance does not
• Close the door and re-open. If the lamp does not turn on, please contact
turn on. the LG Electronics customer information centre. Do not attempt removal
of the lamp.
 TROUBLESHOOTING 35

Noises
Symptoms Possible Cause & Solution
The appliance is noisy Is the appliance installed on a weak floor or improperly levelled?

ENGLISH
and generates
• Install the appliance on a solid and flat area.
abnormal sounds.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the
appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Clicking noises The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
• Normal Operation

Rattling noises Rattling noises may come from the flow of appliance, the water line on
the back of the unit (for plumbed models only), or items stored around
the appliance.
• Normal Operation

Appliance is not resting evenly on the floor.

• Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.

Appliance with a compressor was moved while operating.

• Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.

Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer
compartments.
• Normal Operation

Air is being forced over the condenser by the condenser fan.

• Normal Operation

Gurgling noises Appliance flowing through the cooling system.

• Normal Operation

Popping noises Contraction and expansion of the inside walls due to changes in
temperature.
• Normal Operation
36 TROUBLESHOOTING

Symptoms Possible Cause & Solution

Vibrating If the side or back of the appliance is touching a cabinet or wall, some of
the normal vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back do not make any
contact with any wall or cabinet.

Wi-Fi
Symptoms Possible Cause & Solution
Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.
and smartphone are
• Find the Wi-Fi network connected to your smartphone and remove it, then
not connected to the register your appliance on LG ThinQ.
Wi-Fi network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Memo
Memo
Memo