OWNER'S MANUAL

DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

TD-H90V*D

www.lg.com
MFL71424369
Rev.00_082720 Copyright © 2020 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING ............................................................................................................3

INSTALLATION
Parts and Specifications ....................................................................................9
Installation Place Requirements ....................................................................10
Leveling the Appliance ....................................................................................11
Stacking Instructions .......................................................................................13

OPERATION
Operation Overview.........................................................................................15
Preparing the Clothes......................................................................................16
Control Panel ....................................................................................................18
Programme Table ............................................................................................20
Option Programmes and Extra Functions ....................................................24

SMART FUNCTIONS
LG ThinQ Application .......................................................................................27
Smart Diagnosis ...............................................................................................29

MAINTENANCE
Cleaning after Every Dry .................................................................................31
Cleaning the Appliance Periodically ..............................................................33
Care in Cold Climates.......................................................................................36

TROUBLESHOOTING
Before Calling for Service................................................................................37
 SAFETY INSTRUCTIONS 3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risks. Read the part with this symbol carefully
and follow the instructions in order to avoid risks.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the appliance.

WARNING

WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
4 SAFETY INSTRUCTIONS

• Children should be supervised to ensure that they do not play with

the appliance.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.
• The lint filter must be cleaned frequently.
• Lint must not to be allowed to accumulate around the appliance.
• Do not spray dry cleaning detergent directly onto the appliance or
use the appliance to dry clothes left with dry cleaning detergent.
• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.
• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.
• Remove clothes from the product immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that has been dried in the appliance unattended
 SAFETY INSTRUCTIONS 5

could result in fire. Clothes not removed from the appliance after
drying could result in fire. Remove clothes immediately after drying,
and then hang or lay the clothes flat to cool.
• This appliance is intended to be used in household only.

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Maximum Capacity
• The maximum capacity in some cycles for clothes to be dried is 9 kg
(Dry).
• The recommended maximum capacity for each drying programme
may differ. To get good dry results, please refer to Programme Table
in OPERATION chapter for further details.

Installation
• Make sure the appliance is properly installed, grounded, and
adjusted by qualified service personnel according to the installation
instructions.
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Tighten the drain hose to avoid separation.
• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
• Do not plug multiple socket outlets, an extension power cable or
adapter with this appliance.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
6 SAFETY INSTRUCTIONS

• This appliance must not be installed behind a lockable door, a sliding

door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.
• This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed
and grounded in accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• Do not modify the power plug provided with the appliance. If it does
not fit the outlet, have a proper outlet installed by a qualified
electrician.

Operation
• Do not attempt to separate any panels or disassemble the appliance.
Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not put animals, such as pets into the appliance.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
 SAFETY INSTRUCTIONS 7

• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as wax, oil, paint, gasoline, degreasers, drycleaning solvents,
kerosene, vegetable oil, cooking oil, etc.). Improper use can cause fire

ENGLISH
or explosion.
• In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
• Do not push down on the door, when the appliance door is open.
• Do not touch the door during a high temperature programme.
• Do not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.

Maintenance
• Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
• Do not spray water inside or outside the appliance to clean it.

Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
8 SAFETY INSTRUCTIONS

• Dispose of all packaging materials (such as plastic bags and

styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
 INSTALLATION 9

INSTALLATION
Parts and Specifications

ENGLISH
NOTE
• Appearance and specifications may vary without notice to improve the quality of the appliance.

Front View

a Water Container
b Control panel
c Door
d Drain Tube

Available Accessories
Please contact LG Electronics Customer Information Centre or visit the LG Website at http://www.lg.com
for purchase.

a Condensing Drain Hose and Hose Holder

b Dry Rack
c Stacking Kit

NOTE
• The included accessories vary depending on the model you purchased.
10 INSTALLATION

Specifications
Asterisk(s) means model variant and can be varied (0-9) or (A-Z).

Model TD-H90V*D

Power supply 220 - 240 V~, 50 Hz

Dimension (Width X Depth X Height) 600 mm X 690 mm X 850 mm

Product weight 56 kg

Allowable temperature 5 - 35 ℃

Installation Place • Install the appliance in a location where service

engineers are easily accessible in the event of a
Requirements breakdown.

Before installing the appliance, check the following • Do not install the appliance next to high-
information to make sure that the appliance temperature appliances such as refrigerator,
should be installed in a correct place. oven or stove, and etc. It can cause poor drying
performance and delay programme duration. It
Installation Location also adversely affect the proper functioning of
the compressor.
• Do not install the appliance where there is a risk
WARNING of frost or dust. The appliance may not be able to
• Do not install the appliance around a heat operate properly or may be damaged by
source. The rear side of the appliance must be freezing of condensed water in the pump and
well ventilated. Failure to follow these drain hose.
instructions may result in problems. • With the appliance installed, adjust all four feet
• The appliance is not designed for maritime use using a spanner to ensure the appliance is
or for use in mobile installation such as caravans, stable, and a clearance of approximately 20 mm
aircraft and etc. is left between the top of the appliance and the
underside of any work-top.
• Do not install the appliance as a built-in
appliance. It is not suitable for built-in purpose.

NOTE
• For better drying performance, keep the rear of
the appliance away from the wall.

• Make sure that the location where the appliance

5 cm 1 cm 1 cm
will be installed meets a minimum clearance
conditions.
• Install the appliance on a flat hard floor.
Allowable slope under the appliance is 1 degree.
Ventilation
• Never try to correct any unevenness in the floor • Alcove or under counter
with pieces of wood, cardboard or similar - Ensure airflow of 3.17 m3/mm through the
materials under the appliance. appliance.
 INSTALLATION 11

• Cupboard
Leveling the Appliance
- Cupboard door must have 2 (louvered)
opening, each have a minimum area of 387 Checking Leveling
cm2, located 8 cm from bottom and top of the
door. Leveling the appliance prevents unnecessary noise

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and vibration. Check whether the appliance is
perfectly level after installation.
NOTE
• If the appliance rocks when pushing the top
• Make sure that air circulation around the plate of the appliance diagonally, adjust the feet
appliance is not impeded by carpets, rugs, and again.
etc.

NOTE
• Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Ambient Temperature Re-enforcement or bracing of the timber floor
• Do not install the appliance in rooms where may need to be considered to stop or reduce
freezing temperatures may occur. Frozen hoses excessive noise and vibration.
may burst under pressure. The reliability of the • Do not install the appliance on any elevated
electronic control unit may be impaired at surface, stand or plinth as it can become
temperatures below freezing point. unstable and fall causing serious injury and
damage.
NOTE
• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours Adjusting and Leveling the
before putting it into operation.
Appliance
• The appliance performs best at a room
temperature of 23 ℃. When the appliance is not perfectly level, turn the
adjustable feet until the appliance no longer
wobbles.
• Turn the adjustable feet clockwise to raise or
turn the adjustable feet counterclockwise to
Electrical Connection lower from front-to-back, side-to-side and
• Do not use an extension cord or double adapter. corner-to-corner.

• Do not overload the outlet with more than one

appliance.
• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
• The appliance must be positioned a place close
to outlet socket so that the plug is easily
accessible. Reversing the door
• Outlet socket must be within 1.5 meters of either You can reverse the door for your convenience.
side of the location of the appliance.

NOTE WARNING
• Do not reverse the door while the appliance is
• Always unplug the appliance after use. stacked on a washing machine.
12 INSTALLATION

• There are 6 screws on the front and 2 screws

WARNING on the side.
• Before removing the hinge screws, have an
assistant support the weight of the door. The
door could fall on the floor due to the weight of
the door.
• For safety reasons, two or more people need to
work together to reverse the door.

NOTE
• The appearance of the screws varies and the
screws must be inserted differently depending
on the position. Make sure the screw is properly
selected before tightening. 3 Remove the 3 screws from the door latch
assembly d which is fixed between the door
and the hinge assembly, and then remove the
1 Open the door and remove 2 screws on the screw which is fixed on the door hook.
door hinge a. After removing the screws, put
the door down carefully from the cabinet b
with the front side facing down to the floor.

4 Swap the position of the hinge assembly c and

the door latch assembly d and then tighten
WARNING the screws in reverse order.
• Remove the lower screw first. The door may fall • Tighten the screw in their proper position
on to the floor due to its weight and the door can referring from steps 2 to 4.
be damaged.

2 Remove 8 screws on the hinge assembly c

from the door.
 INSTALLATION 13

5 Remove the door catch e from the appliance qualified service personnel to ensure it has been
frame by removing 2 screws and then installed correctly.
assemble them on the opposite side. The qualified personnel will ensure you have the
correct stacking kit for your model of LG front load
washing machine and will ensure it is firmly fixed.

ENGLISH
For these reasons, expert fitting is essential.

NOTE
• Some models are not sold with all of the
available accessories, you may need to purchase
the LG stacking kit first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
Website at http://www.lg.com for purchase.

6 Remove the 2 decorative screws from the

Stacking Kit
appliance frame and then assemble them on
opposite side. In order to stack the appliance, an LG stacking kit is
required.

a Dryer
7 Install the door with the screws removed in b LG Front Load Washing Machine
step 1 and then check the door closes properly.
The appliance may only be stacked on top of an LG
front load washing machine. Do not attempt to
stack the appliance on any other washing machine,
as it could result in damage, injury or property
damage.

Shape and Washing Machine Top plate

assembly size
direction
550 mm 600 mm

Stacking Instructions
The appliance can be placed on top of an LG front
load washing machine and securely fixed with a
stacking kit. This installation must be conducted by
14 INSTALLATION

Installation Procedure 5 Use the 4 screws in the accessory box (16 mm)
to assemble the washing machine rear cover
and stacking kit.
WARNING
• For safety reasons, installation procedure should
be performed by two or more qualified service
6 The procedure for the opposite side will be the
same.
personnel.
• The weight of the appliance and the height of the
installation makes the installation procedure too
risky for one person. Installing the Optional Drain
• Incorrect installation can cause serious Hose
accidents. Normally, condensed water is pumped up to the
• Do not operate if the appliance is not properly water container where water is collected until
stacked. manually emptied. Water can also be drained out
directly to a mains drain, especially when the
appliance is stacked on top of a washing machine.
1 Place the appliance on the top of an LG front With the connecting elbow or T piece of the mains
load washing machine. drain hose, simply change the water path and re-
route to the drainage facility as below:

2 Remove the 2 screws from the bottom of the 1 Separate the anti-backflow lid a and the water
rear cover on each side. container hose b from the connecting elbow
or T piece.

a
3 Align the LG stacking kit holes and the rear
cover holes in a line.
• In case of the top plate size is 600 mm
2 Attach the anti-backflow lid a to the head of
the connecting elbow or T piece and then
connect the optional drain hose c to the
opposite side of the connecting elbow or T
piece.

• In case of the top plate size is 550 mm

a
c

4 Fasten the 2 screws that were removed earlier

CAUTION
• If the optional drain hose is installed in a way
from the appliance to the stacking kit.
that leaves it bent or pinched, drainage may not
function properly.
 OPERATION 15

OPERATION
Operation Overview • All strings and attached belts of clothes
should be well tied and fixed before being

ENGLISH
put into the drum.
Using the Appliance
Before the first cycle, set the appliance to dry for 5
minutes to warm up the drum. Open the door
3 Press the Power button to turn the appliance
on.
between loads the first few times you use the
appliance to allow any odours from the interior of • Depending on the models, the Power button
the appliance to disperse. may light up to indicate that the appliance is
ready for dry.
Children must be supervised so that they do not
climb inside the drum.

1 Ensure the lint filter and water container are

clean.

4 Choose a drying programme by turning the

programme selector knob.
• If you press the Start/Pause button without
• Open the door and ensure the lint filter is choosing a programme, the appliance will
clean. When the filter is full with lint, drying proceed with the Cotton programme.
times will be longer than usual. Please refer to the programme table for the
• Pull out the water container and empty the detailed information.
condensed water. When the water container
is full, the appliance may stop during the
cycle.

NOTE
• In some instance, LED window may display E
icon to inform you that the water container is 5 Press the Start/Pause button to start the
full. If this occurs, empty the water container. drying programme.

2 Place the clothes into the drum after sorting

and close the door.
• Push the clothes deep into the drum so that
the clothes keeps away from the door seal.
When the clothes get stuck between the
door and seal, they may get damaged while
drying. NOTE
• The clothes should be sorted by fabric types • The appliance washes lint, which builds up onto
and dryness level. the surface of the condenser, automatically
using water that is condensed from the clothes
during operation.
16 OPERATION

Preparing the Clothes

NOTE
• The frequency of cleaning condenser may vary
depending on the size and the initial moisture NOTE
amount of the clothes. • Do not overload the appliance for the best
drying performance and most efficient energy
usage.

6 After the drying programme has finished, open

the door and unload the clothes. Checking the clothes before
loading
CAUTION
• Be careful! The drum inside may still be hot.
CAUTION
• Check that the clothes are not stuck between
appliance and door, otherwise the clothes may
7 Press the Power button to turn the appliance
get damaged while drying.
off.

• Observe the maximum load capacity on the

8 Clean the lint filter and empty the water programme table for the relevant drying
container. programme to get optimum drying results.
Overloading gives a poor drying result and
causes unnecessary creasing.
• Do not load soaking wet clothes into the
appliance. It will cause an increasing of drying
time and energy consumption. Make sure that
the clothes are spun thoroughly before loading.
• A mixed fabric load can cause the drying time to
be extended and the time remaining in the
9 To help reduce odours from forming, the display to pause during active drying. The
dryer’s door can be left open or slightly ajar for remaining time will then continue when it is the
a short period of time if possible to help actual time that remains.
ventilate the drum after use.
• Make sure to empty all pockets. Items such as
nails, hair clips, matches, pens, coins and keys
WARNING can damage both your appliance and clothes.
• For safety reasons, do not allow children or • Remove loose belts and close zippers, hooks and
animals to enter the appliance. It may cause strings to make sure that these items do not
damage or injury. snag other clothes.

NOTE Sorting the Clothes

• The final part of a tumble dry cycle occurs
without heat (cool down cycle) to ensure that the Clothes have their own fabric care labels, so drying
clothes are left at a temperature that ensures according to the fabric care label is recommended.
the clothes will not be damaged. Sort the clothes into size and type of fabric and
• A high atmospheric temperature and a small then prepare the clothes according to the symbols
room may both increase drying time as well as on the fabric care labels.
energy consumption.
 OPERATION 17

Woollens
Symbol Description
• Dry woollens on the Wool programme. Be sure
to follow fabric care label symbols first. Wool Gentle / Delicate
may not be completely dried from the cycle, so
do not repeat drying. Pull woollens to their

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Do not Tumble Dry
original shape and dry them flat.

Woven and Loopknit Materials Do not Dry

• Some woven and loopknit materials may shrink,
depending on quality. High Heating

Non-Iron and Synthetics

Medium Heating
• Do not overload the appliance. Take out non-
Iron items as soon as the appliance stops to
reduce creases. Low Heating

Baby Clothes and Night Gowns No Heating / Air

• Always check fabric care labels.
Line Dry / Hang to dry
Rubber and Plastics
• Do not dry any items made from or containing Drip Dry
rubber or plastics such as:
- Aprons, Bibs and Chair Covers Dry Flat
- Curtains and Table Clothes
- Bathmats In the Shade

Fiberglass
• Do not dry fiberglass items in the appliance.
Glass particles left in the appliance may be
subsequently picked up by your clothes in later
cycles.

Checking the Fabric Care Label

The symbols on the fabric care label tell you about
the fabric content of your clothes and how it should
be dried.

Symbol Description

Dry

Tumble Dry

Permanent Press / Crease

Resistant
18 OPERATION

Control Panel
Control Panel Features

Description

a Power On/Off button

• Press the Power button to turn power on and off.
• Press the Power button to cancel the Delay End function.

b Programme Selector
• Programmes are available according to the clothing type.
• The lamp will light up to indicate the selected programme.

c Start/Pause Button
• This Start/Pause button is used to start or pause a dry cycle.
• When in Pause, the power is turned off automatically after 14 minutes for safety reasons.

d Extra Options and Functions / Additional Programme Buttons

• Use these buttons to select the desired options for the selected programme. Not all
options are available in each programme.

Remote Start
• With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
• In order to use the Remote Start function, refer to SMART FUNCTIONS.
Wi-Fi
• Press and hold Delay End button for 3 seconds to initiate the connection of the appliance
to the LG ThinQ application.

e Time and Status Display

• The display shows the settings, estimated remaining time, options, and status messages.
When the appliance is turned on, the default settings in the display will illuminate.
 OPERATION 19

Time and Status Display

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Description

a Drying progress indicator

• @ lights up when the appliance is in drying progress.

• - lights up when the appliance is in iron drying progress.
• + lights up when the appliance is in cupboard drying progress.
• = lights up when the appliance is in cooling progress.
b Time Remaining Display
• When a drying programme is selected, drying time for the selected programme is
displayed. This time will change when you set the extra options for the programme.
• Error messages will appear when the appliance diagnose problems.

c q lights up when the Beeper function is turned off.

d K lights up when the lint filter should be cleaned or is inserted.
• Cleaning notice: When you press the Power button, the icon will become displayed.
• Missing notice: When the lint filter is not inserted, the icon will become displayed and the
appliance will not operate.

e E lights up when the water collection tank needs to be emptied or is full.

• Emptying notice: When you press the Power button, this icon will become displayed.
• Full water notice: The icon will become displayed and a chime will sound while the
appliance is in operation.

f f lights up when the appliance is connected to Wi-Fi network at home.

g I lights up while the condenser is being washed.
20 OPERATION

Programme Table
Sensor Drying Programme Guide

Programme Cotton Max. Load Capacity 9 kg

Dry Level Extra

• Clothing Type • Towels, dressing gowns and bed linen
• Detail • For thick and quilted fabrics

Cupboard
• Bath towels, tea towels, underwear and cotton socks
• For fabrics that do not need to be ironed

Iron
• Bed linen, table linen, towels, T-shirts, polo shirts and work clothes
• For fabrics that need to be ironed

Note for test • Standard Cotton programme : Cotton + Cupboard + Energy Option (Default)
institutes (This is the most efficient programme in terms of the test condition proposed
by IEC 61121)
• It is suitable to dry normal wet cotton laundry and it is the most efficient
programme in terms of energy consumption for drying wet cotton laundry.
• The test results depend on room temperature, type and amount of load,water
hardness, fluctuations in the main electricity supply and chosenadditional
options.

Programme Mixed Fabric Max. Load Capacity 4 kg

Dry Level Extra

• Clothing Type • Bed linen, table linen, tracksuits, anoraks and blankets
• Detail • For thick and quilted fabrics that do not need to be ironed

Cupboard
• Shirts and blouses
• For fabrics that do not need to be ironed

Iron
• Trousers, dressers, skirts and blouses
• For fabrics that need to be ironed
 OPERATION 21

Programme Easy Care Max. Load Capacity 3.5 kg

Dry Level Cupboard

• Clothing Type • Shirts, T-shirts, trousers, under-wear and socks

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• Detail • For polyamide, acrylic, and polyester that do not need to be ironed

Iron
• Shirts, T-shirts, under-wear, anoraks and socks
• For polyamide, acrylic, polyester that do need to be ironed

Programme Duvet Max. Load Capacity 2.5 kg

Clothing Type Beddings, bed sheets

Detail For bulky items

• Large bed sheets or quilt covers may not dry evenly due to uneven airflow
should they become rolled up. They may require removal and reloading mid
cycle to ensure proper drying.

Programme Towels Max. Load Capacity 4.5 kg

Clothing Type Towels, Pillowcases

Detail For cotton fabrics which do not need to be ironed.

Programme Speed 30 Max. Load Capacity 1 kg

Clothing Type Light and small clothes less than 3 items

Detail For small amount of polyamide, acrylic and polyester items

Programme Allergy Care Max. Load Capacity 4.5 kg

Clothing Type Cotton, underwear, bed sheets and baby clothes

Detail Helps to remove allergens such as house mites

Programme Delicates Max. Load Capacity 1.5 kg

Clothing Type Silk, fine fabrics and lingerie

Detail For fabrics that are heat-sensitive, such as synthetic fabrics

Programme Wool Max. Load Capacity 1 kg

Clothing Type Wool

Detail For wool fabrics that are suitable for tumble drying
22 OPERATION

Programme Sportswear Max. Load Capacity 2 kg

Clothing Type Soccer kit and training wear

Detail For polyester material

Timed Drying programme Guide

Programme Rack Dry Max. Load Capacity –

Clothing Type Silk, wool, delicate lingerie

Detail Refreshes clothes without tumble drying

Programme Cool Air Max. Load Capacity –

Clothing Type All fabrics that need refreshing

Detail Tumbles without heat

Programme Warm Air Max. Load Capacity –

Clothing Type Bath towels, bath robes, dishcloths and acrylic quilted fabrics

Detail Small Items & damp clothing, Everyday items suitable for heat drying

CAUTION
• If the load is less than 1 kg, please use the Warm Air programme in Timed Drying programmes. Wool
items should be dried using the Wool programme and heat-sensitive fabrics including silk, underwear
and lingerie should be dried using the Delicates programme. Please comply with the recommended
clothing load when you select your desired programme. Otherwise, your clothes may be damaged.

NOTE
• If the appliance is installed as built under, it may cause performance degradation.
• If the clothes are not spun at a high speed during washing, energy consumption and drying times will
increase. Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become
rolled up. They may require removal and reloading mid cycle to ensure proper drying.
 OPERATION 23

Selectable Drying Options

Programme EcoHybrid

Programme Dry Level Off Energy Time

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Cotton Extra # #
Cupboard # #
Iron # #
Mixed Fabric Extra # #
Cupboard # #
Iron # #
Easy Care Cupboard # #
Iron # #
Duvet – #
Towels – #
Speed 30 – #
Allergy Care – #
Delicates – #
Wool – #
Sportswear – #
Rack Dry – #
Cool Air – #
Warm Air – # #
24 OPERATION

Option Programmes and Dry Level

Extra Functions It allows you to select a dryness level for the drying
programme.
Delay End 1 Turn the appliance on.
It allows you to delay the finishing time of the
drying cycle from 3 hours to 19 hours.
2 Select a programme.
1 Turn the appliance on.
3 Select a dryness level by pressing the Dry Level
2 Select a programme. button repeatedly.

3 Press the Delay End button.

Beep On/Off
It allows you to turn the chime sound on and off.
4 Set time delay hour(s) by pressing the More
Press and hold the Less Time and Drum Care
Time, Less Time button.
buttons for 3 seconds at the same time.
• The LED lights up when the option is turned on.
5 Press the Start/Pause button.

EcoHybrid
Anti Crease
It allows you to offer the option of saving energy or
It allows you to reduce creases that are formed time.
when the clothes are not unloaded promptly at the
• Energy: Energy saving option.
end of drying cycle.
When the option is turned on, a lamp indicated that • Time: Time saving option.
the anti crease option is set, lights up and the
appliance repeatedly runs for 10 seconds and
pauses for 5 minutes. The option is turned off
automatically after 2 hours at the end of drying
Drum Light
cycle. While the appliance is running, it is possible to see
To turn off the option, press the Anti Crease inside the drum when you turn the function on.
button before you start a drying cycle. To turn the function on or off, press and hold the
Dry Level button for 3 seconds.
NOTE • Light on: Door is opened.
• When the option is set, a rectangle with a dashed • Light off: Door is closed.
line appears on the display.
• When the option is set, only the Power button NOTE
works after the drying cycle is end.
• The light is turned off automatically after 4
• When a drying cycle is running, pause the cycle minutes.
first to set the option.
• Depending on the doors finish, you may not be
• Always turn off the appliance before unloading able to see inside the drum.
the clothes.
 OPERATION 25

More Time / Less Time To use the programme, you need a dryer rack that
is placed inside the appliance. Before drying,
It allows you to increase or decrease drying time discard packing materials of the dryer rack.
when you use manual drying programmes such as
Rack Dry, Cool Air and Warm Air.
NOTE

ENGLISH
• Press the More Time button to increase the
• Some models are not sold with all of the
selected programme time by 5 minutes.
available accessories, you may need to purchase
• Press the Less Time button to decrease the the dryer rack first if it was not provided with
selected programme time by 5 minutes. your model. Please contact LG Electronics
Customer Information Centre or visit the LG
Website at http://www.lg.com for purchase.

Child Lock
It allows you to control the locking and unlocking of
1 Open the door.
control panel. It prevents children from changing
cycles or operating the appliance. 2 Insert the hook of dryer rack to the drum
centre.
Locking the Control Panel
1 Press and hold the Anti Crease and Delay End
button simultaneously for 3 seconds.

2 A chime will sound, and CL will appear on the

display.
• When the function is activated, all buttons
are locked except for the Power button.

NOTE 3 Place the dryer rack on the structure above the

• Turning off the power or completing all cycles lint filter and press it to complete assembly.
will not reset the child lock function. You must
deactivate child lock before you can access any
other functions.

Unlocking the Control Panel

Press and hold the Anti Crease and Delay End
button simultaneously for 3 seconds.
• A chime will sound and the remaining time for
the current programme will reappear on the 4 Place wet items on top of the rack. Allow space
display. around items for air to circulate.

Rack Dry
This programme is designed for use with clothes
that must be dried flat, without tumbling, including
sweaters and delicate fabrics.
26 OPERATION

• The dryer rack does not move, but the drum

will rotate.

5 Close the door.

6 Turn power on and select Rack Dry.

7 Press the Start/Pause button.

NOTE
• Check the lint filter and remove any lint
accumulated from items dried on the rack.
• The More Time / Less Time keys can be used to
finely adjust the drying time.
 SMART FUNCTIONS 27

SMART FUNCTIONS
LG ThinQ Application
NOTE

ENGLISH
The LG ThinQ application allows you to • If you change your wireless router, Internet
communicate with the appliance using a service provider, or password, delete the
smartphone. registered appliance from the LG ThinQ
application and register it again.
LG ThinQ Application Features
• The application is subject to change for
Communicate with the appliance from a appliance improvement purposes without notice
smartphone using the convenient smart features. to users.
• Functions may vary by model.
Smart Pairing
This function automatically selects the best cycle
and settings for the dryer based on usage
information about the most recently completed
wash cycle. Before Using LG ThinQ
Application
NOTE
• To use this function, both washer and dryer must
1 Check the distance between the appliance and
the wireless router (Wi-Fi network).
be connected to LG ThinQ application.
• If the distance between the appliance and
• If you enable this function in the LG ThinQ the wireless router is too far, the signal
application and turn on the dryer after using the strength becomes weak. It may take a long
washer, a recommended dryer cycle is time to register or installation may fail.
automatically set.

2 Turn off the Mobile data or Cellular Data on

your smartphone.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smartphone. The notifications 3 Connect your smartphone to the wireless
are triggered even if the LG ThinQ application is router.
off.

Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.

Settings
Allows you to set various options on the appliance
and in the application.
28 SMART FUNCTIONS

smartphone. Follow instructions to download and

NOTE install the application.
• To verify the Wi-Fi connection, check that f icon
on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks Using the Appliance Remotely
only. To check your network frequency, contact
your Internet service provider or refer to your Remote Start
wireless router manual. Use a smartphone to control your appliance
remotely. You can also monitor your cycle
• LG ThinQ is not responsible for any network
operation so you know how much time is left in the
connection problems or any faults,
cycle.
malfunctions, or errors caused by network
connection. Using this function
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
1 Press the Power button.
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength. 2 Load the clothes into the drum.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment. 3 Press and hold the Anti Crease button for 3
seconds to enable the remote control function.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can 4 Start a cycle from the LG ThinQ application on
make the wireless network service run slowly. your smartphone.

• The appliance cannot be registered due to

problems with the wireless signal transmission. NOTE
Unplug the appliance and wait about a minute • Once this function is enabled, you can only start
before trying again. a cycle from the LG ThinQ smartphone
• If the firewall on your wireless router is enabled, application. If the cycle is not started, the
disable the firewall or add an exception to it. appliance will wait to start the cycle until it is
turned off remotely from the application or this
• The wireless network name (SSID) should be a function is disabled.
combination of English letters and numbers. (Do
not use special characters.) • If the door has been opened, you can not start a
cycle remotely.
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer. Disable this function manually
• If the security protocol of the router is set to When the function is activated, press and hold the
WEP, you may fail to set up the network. Please Anti Crease button for 3 seconds.
change it to other security protocols (WPA2 is
recommended) and register the product again.
Download Cycle
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully registered
Installing the LG ThinQ can download a variety of specialty cycles specific
Application to the appliance.
Once cycle download is completed in the appliance,
Search for the LG ThinQ application from the
the appliance keeps the downloaded cycle until a
Google Play Store or Apple App Store on a
new cycle is downloaded.
 SMART FUNCTIONS 29

Smart Diagnosis
NOTE
• Only one downloaded cycle can be stored on the This feature is only available on models with the c
appliance at a time. or d logo.
Use this feature to help you diagnose and solve

ENGLISH
problems with your appliance.

Wireless LAN Module NOTE

Specifications • For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
Model LCW-004 unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
Frequency 2412 to 2472 MHz
Range • The feature may be subject to change without
prior notice and may have a different form
Output Power IEEE 802.11b: 17.82 dBm depending on where you are located.
(Max.)
IEEE 802.11g: 17.72 dBm

IEEE 802.11n: 16.61 dBm

Using LG ThinQ to Diagnose
Issues
Wireless function S/W version: V 1.0
For consideration of the user, this device should be If you experience a problem with your Wi-Fi
installed and operated with a minimum distance of equipped appliance, it can transmit
20 cm between the device and the body. troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
Open Source Software Notice the instructions provided in the LG ThinQ
Information application.

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained in
this product, please visit http:// Using Audible Diagnosis to
opensource.lge.com. Diagnose Issues
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices Follow the instructions below to use the audible
are available for download. diagnosis method.
LG Electronics will also provide open source code to • Launch the LG ThinQ application and select the
you on CD-ROM for a charge covering the cost of Smart Diagnosis feature in the menu. Follow
performing such distribution (such as the cost of the instructions for audible diagnosis provided
media, shipping, and handling) upon email request in the LG ThinQ application.
to [email protected]. This offer is valid for a
period of three years after our last shipment of this 1 Press the Power button to turn on the
product. This offer is valid to anyone in receipt of appliance.
this information. • Do not press any other buttons or turn the
programme selector knob.
30 SMART FUNCTIONS

2 Place the mouthpiece of your smartphone

close to the c or d logo.

x. x.
Ma Ma
mm mm
10 10

3 Press and hold the More Time button for 3

seconds or longer while holding the
smartphone mouthpiece to the logo until the
data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
 MAINTENANCE 31

MAINTENANCE

WARNING

ENGLISH
• Remove the power plug when you clean the appliance. Not removing the plug may result in electric
shock.

Cleaning after Every Dry Clean the inner filter

Cleaning the Lint Filter 1 Pull out the inner filter from the outer filter and
then open the inner filter.
• Open the filter by unfolding it in the
CAUTION direction of the arrow.
• Clean the lint filter in the proper way referring to
the following instructions. Failure to do so, the
lint that is accumulated on the heat exchanger
may not be cleaned properly.

NOTE
• Unload the all of the laundries from the
2 Clean a large cluster of lint first, then clean the
residual lint using vacuum cleaner or washing
appliance before pull out the lint filter.
under running water.
• After cleaning the lint filter insert them in a
place. If the lint filter is not in the appliance, you
can not operate the appliance.

• Dry the filter completely if the filter is moist.

Failure to do so, odour may occur in the
appliance.
a Inner Filter
• Always clean the inner filter before and after 3 After drying the inner filter completely, close
use. the filter by pushing down its center.
b Outer Filter • Ensure the left and right side of the inner
filter is closed properly.
• Clean the outer filter after drying 10 times or
when the lint is accumulated into the outer
filter. 4 Insert the inner filter into the outer filter.
32 MAINTENANCE

Clean the outer filter 6 Close the outer filter while pushing the side a
of the filter.
1 Remove the dust or lint around the filter inlet.

CAUTION
• When the lint drops into the filter inlet, it may
cause degradation of drying performance and NOTE
increase in drying time. • Ensure the side of the filter is closed properly.
Failure to do so, any lint accumulated on the
filter may get into the appliance and may cause
degradation of the drying performance.
2 Pull out the outer filter.

3 Remove the inner filter.

4 Open the outer filter by unfolding in the

direction of the arrow grasping the top edge of
the outer filter.

7 Close them, and reinsert the both lint filters.

5 Clean the residual lint using vacuum cleaner or

washing under running water.

CAUTION
• Do not load or remove any clothes when the lint
filter is not in a place. The clothes can drop into
the filter inlet and it may cause the appliance to
malfunction.

• Dry the filter completely if the filter is moist.

Failure to do so, odour may occur in the
appliance. Emptying the Water Container
Condensed water is collected in the water
container.
 MAINTENANCE 33

Empty the water container after every use. Not 4 Press the Start/Pause button.
doing so will affect the drying performance.

NOTE Cleaning the Appliance

Periodically

ENGLISH
• If the water container is full, the E icon glows
and a chime will sound while the appliance is
operating. If this should occur, the water
container needs to be emptied within the next Wiping the Moisture Sensor
hour. This device senses the moisture level of the clothes
• When the condensed water is drained out during operation, which means it must be cleaned
directly through the optional drain hose, there is regularly to remove any build-up of lime scale on
no need to empty the water container. the surface of the sensor.
Wipe the sensors inside the drum.

1 Pull out the water container.

CAUTION
• Do not wipe the moisture sensor with abrasive
2 Empty the water container into the sink.
materials. Always clean the sensor with a dry
rough acrylic sponge.

Cleaning the Cool Air Inlet Grill

Vacuum the cool air inlet grill 3 - 4 times a year to
make sure there is no build up of lint or dirt that
may cause improper air flow.

CAUTION
• Do not drink the condensed water or reuse it. It
could be lead to health problems for people and
animals.

3 Refit it back into the appliance.

• Push in the water container fully into the NOTE
appliance until it is in place.
• Warm air is expelled through the ventilation grill.
34 MAINTENANCE

NOTE NOTE
• Adequate room ventilation should be provided • Use the water container if the optional drain
to avoid the back flow of gases into the room hose is installed or the appliance is stacked on
from units burning other fuels, such as open the washing machine.
fires.

3 Reassemble the plug onto the drain tube and

reclip the drain tube into its holder.
Draining the Remaining
Condensed Water
After drying clothes, a small quantity of condensed
water may stagnate in the base of the appliance
and cause odours. Drain the remaining water
regularly to reduce any unpleasant odours from
the appliance.

NOTE
• It's better to drain the remaining water when CAUTION
you are going to be away for a long time, • When the tube is open, it will cause a water leak.
because the remaining water will stagnate and Make sure that the plug assemble correctly.
cause odours.
• Draining the remaining water before the
deodorizing, which works better.
• The remaining water can cause a freezing of the Using Drum Clean Feature
main drain hose(s) and affect the drying
performance in cold weather. Draining the With time and use, the appliance may form
remaining water can prevent the appliance from unpleasant odours that leave your clothes smelling
unexpected freezing. after drying. Using this cleaning function
periodically helps to reduce the unpleasant odours
from the appliance.
1 Run the Cool Air programme while 3 minutes
then turn off the appliance.
CAUTION
• Remove all of the clothes from the appliance.
2 Unclip the drain tube under the appliance and
drain the remaining water.
1 Pull out the water container, empty the
condensed water from it and refit the water
container back into the appliance.

2 Turn on the appliance.

3 Press the Drum Care button.

4 Press the Start/Pause button.

 MAINTENANCE 35

• This function operates for about 3 hours. • Do not pour the water quickly as it will spill
out.
• Pouring more that 1.5 litres of water into the
compartment will cause water to leak back
out.

ENGLISH
5 Empty the water container after the function
has finished.

NOTE 3 Turn on the appliance.

• When the optional drain hose is installed, there
is no need to empty the water container. 4 Press and hold the Condenser Care button for
3 seconds.

6 Open the dryer's door to provide the appliance

with enough air circulation for exhausting any
remaining odours.

WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
5 Press the Start/Pause button to start the
cleaning of the condenser.
• The cleaning of the condenser proceeds for
1 hour.

Using Condenser Clean Feature

6 Empty the water container after the cleaning is
The appliance washes lint, which builds up onto the finished.
surface of the condenser, automatically using
water that is condensed from the clothes during
NOTE
operation. However, you can clean the condenser
manually if you want to clean it more often. • When the optional drain hose is installed, there
is no need to empty the water container.

CAUTION
• Remove all of the clothes from the appliance.
7 Open the dryer's door to provide the appliance
with enough air circulation for more thorough
1 Pull out the water container and empty the drying of the tub after the cleaning has ended.
water container.
WARNING
2 Pour 1 litre of clean water slowly into the • For safety reasons, do not allow children or
animals to enter the appliance. It may cause
entrance of the water container compartment.
Then refit the empty water container into the damage or injury.
compartment.
36 MAINTENANCE

Care in Cold Climates location and ambient temperatures of the

appliance.
If the ambient temperature is too low, the
condensed water inside the appliance may be
frozen and affect the appliance operation. When 3 Dry the clothes as usual.
the condensed water freezes thawing your
appliance is necessary by referring to the following Thawing out the appliance manually
instructions.
1 Open the dryer's door and pull out both inner
NOTE and outer filter.

• OE message or E icon appears on the display

when the condensed water inside the appliance 2 Pour 1 litre of hot water at 60 ℃ into the lint
is frozen. filter compartment and then reinsert the both
lint filters.

Thawing out the Accessories

CAUTION
In case of optional drain hose • Pouring more that 1.5 litres of water into the
compartment will cause water to leak back out.
• Wrapping the optional drain hose with a towel
soaked in hot water at 60 ℃. • Pouring hot water over 60 ℃ will cause
malfunctions to the appliance or burn.
In case of water container
• Immerse the water container in hot water at 60
℃.

Thawing out the Appliance

Running thawing mode
1 Turn on the appliance and press the Less Time
button for 3 seconds.
3 Turn on the appliance and operate the Cotton
programme about 30 seconds. Then wait
NOTE about 30 minutes.
• Only Less Time button on the control panel is
pressed to activate the thawing mode.
• Only Power and Start/Pause buttons work
4 Operate the Cotton programme again. Check
if the OE message will appear or E will light up
when the thawing mode is activated.
within 10 minutes after operating the
• It does not allow you to change the thawing time appliance.
manually. • When the OE message or E icon appears go
• To deactivate the thawing mode, turn off the to step 2 and repeat procedure.
appliance.
• Nothing appears on the display when the
thawing is done.

2 Press the Start/Pause button to start the

5 Dry the clothes as usual.
thawing mode.
• Actual thawing time varies depending on the
installation environment such as installation
 TROUBLESHOOTING 37

TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables

ENGLISH
carefully below in order to save your time and money that may cost for calling to LG Electronics service
centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.

Error Messages
Symptoms Possible Cause & Solution

dE The door has been opened while the appliance is in operation or the
DOOR ERROR appliance is being operated without the door being closed properly.
• Close the door completely.
• If dE is not released, call for service.

dE4 Door switch detection is not working properly.

DOOR ERROR • Unplug the power plug and call for service.

tE1 / tEz Temperature Sensor has malfunctioned.

TEMPERATURE ERROR • Unplug the power plug and call for service.

FI The temperature inside the drum has risen suddenly.

TEMPERATURE ERROR • Unplug the power plug and call for service.

LE1 The motor has stopped suddenly.

MOTOR LOCKED ERROR • Check if the amount of clothes exceeds the maximum load capacity.
• Unplug the power plug and call for service.

LEz / AE The compressor has stopped suddenly.

COMPRESSOR ERROR • Unplug the power plug and call for service.

OE The drain pump motor has malfunctioned.

DRAIN PUMP ERROR • Unplug the power plug and call for service.

The surrounding temperature for installation is below zero.

• The recommended surrounding temperature for installation is 5 - 35 ℃.
38 TROUBLESHOOTING

Operation
Symptoms Possible Cause & Solution
Appliance will not turn Power cord is not properly plugged in.
on.
• Make sure that the power plug is securely plugged into a grounded outlet
matching the appliance's rating plate.

House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.

Appliance does not House fuse is blown, circuit breaker has tripped, or power outage has
heat. occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.

Water leaks. The water container hose or the optional drain hose is not connected
correctly.
• Connect the water container hose or the optional drain hose correctly.

The door is closed while clothes or foreign substance is caught in the

door.
• Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics
Customer Information Centre.

Appliance runs and This is how the anti crease option works.
pauses by itself after
• Make sure that the anti crease option has been set. The option is designed
the drying cycle
to prevent creases that are formed when the clothes are not unloaded
finishes. promptly after the drying cycle. When the option is set, the appliance runs
for 10 seconds and pauses for 5 minutes. The option is works for up to 2
hours.
 TROUBLESHOOTING 39

Performance
Symptoms Possible Cause & Solution
Clothes take too long Load is not properly sorted.

ENGLISH
to dry.
• Separate heavy items from lightweight items. Larger and heavier items
take longer to dry. Light items in a load with heavy items can fool the
sensor because the light items dry faster.

Large load of heavy fabrics.

• Heavy fabrics take longer to dry because they tend to retain more
moisture. To help reduce and maintain more consistent drying times for
large and heavy fabrics, separate these items into smaller loads of a
consistent size.

Appliance controls are not set properly.

• Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.

Lint filter needs to be cleaned.

• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may
be necessary to pause the cycle and clean the filter during the cycle.

House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.

Appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance
and efficiency.

Appliance is underloaded.
• If you are drying a very small load, add a few extra items to ensure proper
tumbling action. If the load is very small and you are using Sensor Dry
programmes, the electronic control cannot properly sense the dryness of
the load and may shut off too soon. Use Timed Drying programmes or add
some extra wet clothes to the load.

Drying time is not Heat settings, load size, or dampness of clothing is not consistent.
consistent. • The drying time for a load will vary depending on the type of heat used
(electric), the size of the load, the type of fabrics, the wetness of the
clothes, and lint filter. Even an unbalanced load in the appliance can cause
poor spinning, resulting in wetter clothes which will take longer to dry.
40 TROUBLESHOOTING

Symptoms Possible Cause & Solution

Greasy or dirty spots Fabric softener is used incorrectly.

are left on clothes.
• When washing clothes that are to be dried in the appliance, use the correct
amount of fabric softener as recommended by the manufacturer of the
fabric softener.

Clean and dirty clothes are being dried together.

• Use the appliance to dry only clean items. Soil from dirty clothes can
transfer to the clean clothes in the same or later loads.

Clothes were not properly cleaned or rinsed before being placed in the
appliance.
• Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or
rinsed according to the instructions for your washing machine and
detergent. Some difficult soils may require pre-treating prior to washing.

Clothes are wrinkled. Clothes have dried too long (overdried).

• Over drying a load of clothes can lead to wrinkled clothes. Try a shorter
drying time.

Clothes have been left in the appliance for too long after cycle ends.
• Use the Anti Crease option.
Clothes are shrinking. Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in the appliance. Use a low or no
heat setting.

Lint is left on clothes. Lint filter has not been cleaned properly.
• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the lint filter during the cycle.

Clothes have not been sorted properly.

• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
be dried separately from clothes that are lint trappers (i.e., a pair of black
linen pants).

Appliance is overloaded.
• Divide extra large loads into smaller loads for drying.

Tissue, paper, etc., has been left in pockets.

• Check pockets thoroughly before drying clothes.
 TROUBLESHOOTING 41

Symptoms Possible Cause & Solution

Excess static in clothes Clothes have dried for too long (overdried).
after drying.
• Overdrying a load of clothes can cause a buildup of static electricity. Adjust
settings and use a shorter drying time, or use Sensor Dry programmes.

ENGLISH
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use shorter Timed Drying time settings.

Clothes have damp Very large load or very small load. Single large item such as a blanket or
spots after a Sensor comforter.
Dry programme.
• If items are too tightly packed or too sparse the sensor may have trouble
reading the dryness level of the load. Use a Timed Drying programme for
very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap
themselves into a tight ball of fabric. The outside layers will dry and
register on the sensors, while the inner core remains damp. When drying
a single bulky item, it may help to pause the cycle once or twice and
rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp
spots on a large item after a Sensor Dry programme has completed, empty
the lint filter, then set a Timed Drying programme to finish drying the
item(s).
42 TROUBLESHOOTING

Odours
Symptoms Possible Cause & Solution
The appliance has an Are you using the appliance for the first time?
odour.
• The smell is caused by rubber material that is attached to the appliance
inside. This kind of smell is a rubber's own smell and disappears
automatically after using the appliance several times.

Do you smell an odour during use?

• When washing the clothes, use the detergent in accordance with the
manufacturers recommendations. If you use the detergent excessively not
according to the recommendations, undissolved detergent may
accumulate on the clothes and cause an odour.
• You can smell odours from the clothes if the clothes were left in the
appliance after drying or in the washing machine after washing. Unload
the clothes promptly at the end of the drying or washing cycle.
• Ensure you can smell same odour in the washing machine. If so, clean the
tub of the washing machine referring to the washing machine user
manual.
• Always take care of both lint filters clean. If any residues were left in the lint
filter after drying, it may cause odours. And also dry the lint filter
completely after cleaning.
• Deodorization and cleaning the condenser should be done periodically by
referring to the MAINTENANCE section.
 TROUBLESHOOTING 43

Wi-Fi
Symptoms Possible Cause & Solution
Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.

ENGLISH
and smartphone is not
• Find the Wi-Fi network connected to your smartphone and remove it, then
connected to the Wi-Fi register your appliance on LG ThinQ.
network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.