User Manual

UTC-200 Series

7”/10.1”/21.5”/31.5”
Opened-Frame Touch Computer
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.

Acknowledgements
Award is a trademark of Award Software International, Inc.
AMD is a trademark of Advanced Micro Devices.
Corning Gorilla is a trademark of Corning Inc.
Intel, Atom, Celeron, and Core are trademarks of Intel Corp.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Microsoft Windows is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semiconductor Co., Ltd.
All other product names or trademarks are properties of their respective owners.

For more information about this or other Advantech products, please visit our website at
http://www.advantech.com
For technical support and service, please visit our support website at
http://support.advantech.com

This manual is for UTC-200 Series

Part No. xxx Edition 1

Printed in Taiwan March 2019
Declaration of Conformity
FCC Class A

Note! This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection against harmful inter-
ference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harm-
ful interference, in such cases users will be required to correct the inter-
ference at their own expense.

Warning! Any modifications to this device that are not approved by the relevant
standards authority may void the authority granted to the user by the
FCC to operate this equipment.

Packing List
Before installing the UTC system, check that the following materials have been
included in the shipment:
 UTC-200 Series Opened Frame Touch Computer
 Accessories
– Adaptor
– Extended Brackets
– SATA cable (UTC-220/232 Only)
– Packet of screws
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately.

iii
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages

Warnings

Warning! Batteries are at risk of exploding if incorrectly installed. Replace only

with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.

Warning! Input voltage rated 12V/7A (UTC-207/210/220)

Input voltage rated 100 ~ 240 VAC 50/60 Hz for UTC-232
 Use a 3V/195mA lithium battery
 Packing: The unit should be carried with both hands and handled
 with care.
Maintenance: Use only approved products or a dry applicator to
clean and maintain
 CompactFlash: Turnthe
offsurfaces.
the system power before inserting or
removing the CompactFlash storage card.


Contact information
Manufacturer
Advantech Co., Ltd.
No.1, Alley 20, Lane 26, Rueiguang Road Neihu District, Taipei, Taiwan 114, R.O.C.
TEL: (02) 2792-7818

EU Distributor
Advantech Europe GmbH Kolberger Straß e 7 D-40599 Düsseldorf, Germany
Tel: 49-211-97477350
Fax: 49-211-97477300

iv
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all AC outlets before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings of the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the voltage is correct before connecting the equipment to a power
outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If unused for a long time, disconnect the equipment from the power source to
avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following occurs, have the equipment checked by authorized ser-
vice personnel:
 The power cord or plug is damaged.
 Liquid has penetrated the equipment.
 The equipment has been exposed to moisture.
 The equipment is malfunctioning or does not operate according to the user
manual.
 The equipment has been dropped and damaged.
 The equipment shows obvious signs of breakage.
15. Do not store the equipment in an environment where the temperature fluctuates
below -20 °C (-4 °F) or above 60 °C (140 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. Batteries are at risk of exploding if incorrectly installed. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used bat-
teries according to the manufacturer’s instructions.
17. Use only the recommended mounting apparatus to avoid damage due to falling.
18. The sound pressure level at the operator position does not exceed 70 dB (A) in
accordance with the IEC 704-1:1982.
DISCLAIMER: These instructions are provided according to IEC 704-1 standards.
Advantech disclaims all responsibility for the accuracy of any statements contained
herein.

v
Warning! Because of the risk of electric shock, do not remove the equipment

cover during operation or when connected to a power outlet.

Caution! To avoid short circuits and otherwise damaging the device, do not allow
fluids to come in contact with the device. If fluids are accidentally spilled
on the equipment, remove the affected unit from service as soon as pos-
sible and contact service personnel to verify that personal safety is not
compromised. If the computer clock is unable to maintain accurate time
or the BIOS configuration resets to default, check the battery.

Caution! Do not replace the battery yourself. Contact a qualified technician or

your retailer. The computer is equipped with a battery-powered real-time
clock circuit. There is a danger of explosion if the battery is incorrectly
replaced. Replace only with same or equivalent type recommended by
the manufacturer. Discard used batteries according to the manufac-
turer’s instructions.

vi
Content
Chapter 1 .............................................................8
1.1 Introduction ................................................................................................................................ 2
1.2 Specification ............................................................................................................................... 3
1.2.1 UTC-207 ............................................................................................................. 3
1.2.2 UTC-210 ............................................................................................................. 3
1.2.3 UTC-220 ............................................................................................................. 4
1.2.4 UTC-232 ............................................................................................................. 4
1.3 Dimensions ................................................................................................................................ 5
1.3.1 UTC-207 ............................................................................................................. 5
1.3.2 UTC-210 ............................................................................................................. 5
1.3.3 UTC-220 ............................................................................................................. 6
1.3.4 UTC-232 ............................................................................................................. 6

Chapter 2 .............................................................7
2.1 Feature Overview....................................................................................................................... 8
2.1.1 UTC-207 ............................................................................................................. 8
2.1.2 UTC-210 ............................................................................................................. 9
2.1.3 UTC-220 ........................................................................................................... 11
2.1.4 UTC-232 ........................................................................................................... 12
2.2 UTC-200 M/B Onboard Connectors ........................................................................................ 14
2.2.1 PCM-8523 Apollolake M/B (For UTC-207G/210G) .......................................... 14
2.2.2 MIO-5350 Apollolake M/B (For UTC-220G/232G) ............................................ 15
2.2.3 MIO-5272 Skylake M/B (For UTC-220F/232F) ................................................. 16
2.3 Setup Procedure ...................................................................................................................... 17
2.3.1 System Power On ............................................................................................. 17
2.3.2 BIOS Setup ....................................................................................................... 17
2.3.3 System Software Installation ............................................................................. 17
2.3.4 Driver Installation ............................................................................................... 17

Chapter 3 ...........................................................18
3.1 Introduction .............................................................................................................................. 34
3.2 Installing a 2.5” SATA HDD/SSD(For UTC-220/232) .............................................................. 34
3.3 Installing a M.2 SSD (For UTC-207/210) ................................................................................. 35
3.4 Installing a Memory Module for UTC-220/232 ......................................................................... 35
3.5 Installing a Memory Module for UTC-207/210 ......................................................................... 36
3.6 Installing a WiFi Mini PCIe/M.2 Card (Optional) ...................................................................... 36

Chapter 4 ...........................................................57
4.1 Introduction .............................................................................................................................. 58
4.2 Rear Mount .............................................................................................................................. 58

vii
 Chapter 1
General Information

8
1.1 Introduction
UTC-200 series comes with a full range of screen sizes from 7” to 31.5”. With its opened-frame,
fanless and low power design, it’s suitable to be embedded into any type of equipment as a HMI
such as self-ordering, showroom interactive signage, self-service kiosks, and public service
terminals, as well as to support diverse digital retail, hospitality, healthcare, education,
entertainment, and information processing applications. Featuring a protective enclosure,
advanced touchscreen technology, wireless capabilities, and rich I/O, the high-performance UTC
series can also be integrated with a wide range of optional peripherals and accessories
according to specific application requirement

2
1.2 Specification
1.2.1 UTC-207

1.2.2 UTC-210

3
1.2.3 UTC-220

1.2.4 UTC-232

4
1.3 Dimensions
1.3.1 UTC-207

1.3.2 UTC-210

5
1.3.3 UTC-220

1.3.4 UTC-232

6
Chapter 2
Quick Start Tour
2.1 Feature Overview

2.1.1 UTC-207
Front View

Extended Bracket

7” LCD Panel with PCap Touch

Rear View

M.2 2230 for WiFi Module

Speaker Main Board (Optional)
(Optional)

M.2 2242 for SSD

(Optional)
DDR3 SO-DIMM

30
 Coastline I/O Locations

DC-In
Power
USB 3.0 Switch
LAN COM

2.1.2 UTC-210
Front View

Extended Bracket

10” LCD Panel with PCap Touch

31
 Rear View
M.2 2230 for WiFi Module
(Optional)
Speaker

Main
Board

M.2 2242 for SSD

DDR3 SO-DIMM (Optional)

Coastline I/O Locations

DC-In COM
USB 3.0 LAN Power
Switch

30
 2.1.3 UTC-220
Front View

Unremovable Extended Bracket

21.5” LCD Panel

with PCap Touch

Rear View

2.5” Storage (Optional)

Main Board

LED Driving
Board

31
 Main Board Coastline I/O Locations

HDMI VGA PWR Input

PWR
USB LAN &
HDD LED

2.1.4 UTC-232
Front View

Unremovable Extended Bracket

32” LCD Panel
with PCap Touch

30
 Rear View

Main Board

Touch Control
Board

2.5” Storage
(Optional)
Power Board
with Metal Cover

Main Board Coastline I/O Locations

HDMI VGA PWR Input

PWR
USB LAN &
HDD LED

31
2.2 UTC-200 M/B Onboard Connectors

2.2.1 PCM-8523 Apollolake M/B (For UTC-207G/210G)

LVDS USB Inverter SATA SATA

Power Power

USB
USB

POE
Power
(12V)

LAN 2 LAN 1 COM 2 COM 1 Power

DC-In (POE) Switch
USB 3.0
(12-24V)

30
2.2.2 MIO-5350 Apollolake M/B (For UTC-220G/232G)

SATA Power
SATA x2
USB Inverter
Power
Power
Switch

USB 2.0
DC Jack

USB 3.0 HDMI/DP VGA GbE1 & GbE2

PWR & HDD LED
LVDS

GPIO COM1/COM2/RS-422/RS-485

HD Audio

Mini-PCIe

M.2 2242

31
2.2.3 MIO-5272 Skylake M/B (For UTC-220F/232F)

SATA Inverter
Power Power
Power
SATA x2 LVDS Switch

USB 2.0 DC Jack

GbE1 & GbE2

USB 3.0 HDMI VGA
PWR & HDD LED
SMBus

COM1 & 2
GPIO RS-232/422/485

HD Audio

Mini PCIe

2x USB 2.0
Mini PCIe

30
2.3 Setup Procedure

2.3.1 System Power On

For the UTC-207/210/220 model, connect the system to a power adaptor with 12V/7A input voltage. For
the UTC-232 models, connect the system to an AC power cable.
Hold power cords by the plugs ends only. Refer to Section 2.1 for the location of the DC/AC
power input and power switch.
Connect the power cord to activate the system.

2.3.2 BIOS Setup

For most UTC series, the system setup and configuration will be completed by the dealer or
system integrator prior to delivery. However, users may still need to access the BIOS setup
program to adjust the system configuration, such as the date/ time or hard drive type. The setup
program is stored in read-only memory (ROM) and can be accessed following system reset or
by pressing the “Del” key after powering on the computer. The settings selected in the setup
program are recorded in CMOS RAM memory, which is backed up by a battery to ensure the
settings are retained after the system is powered off. When booting up, the system compares
the settings stored in CMOS RAM with the POST self test results. If a discrepancy is found, an
error mes- sage is displayed on screen and users are prompted to run the setup program.

2.3.3 System Software Installation

Recent releases of operating systems from major vendors include setup programs that load
automatically and guide users through hard disk preparation and operating system installation.
Some distributors and system integrators may have already installed software prior to
shipping the product.

Note! Before software or driver installation, the system must be equipped with additional
storage that users must purchase separately.

2.3.4 Driver Installation

After installing the system software, users can set up the Ethernet, XGA, audio, and
touchscreen functions.

Note! The relevant drivers and utilities are subject to change without notice.

Download the latest drivers for UTC series products from the Advantech website at
http://support.advantech.com or contact our application
engineers for further assistance

31
 Chapter 3
Configuration Upgrade

30
3.1 Introduction
Advantech’s UTC series systems are PC-based computers housed in an aluminum enclosure. To perform
system maintenance or hardware upgrades, such as installing an HDD, DRAM, or CompactFlash (A/B models
only), simply remove the unit’s rear cover.

Warning! Do not remove the rear cover until you have verified that power is not flowing within the
device. The system power should be switched off and the power cord unplugged before opening the
device enclosure.

3.2 Installing a 2.5” SATA HDD/SSD(For UTC-220/232)

UTC systems feature a 2.5” SATA HDD bay reserved for customizable storage. To install a 2.5”
SATA HDD, follow the steps below.
Insert the SATA HDD into the metal bracket and fasten in place with screws.
Use a power cable to connect the SATA HDD to the power supply unit.
Use a SATA data cable to connect the SATA HDD to the motherboard.
Replace the rear cover and tighten the screws.

UTC-220

UTC-232

34
3.3 Installing a M.2 SSD (For UTC-207/210)
Insert the SSD into the M.2 slot located on the upside of the motherboard and fasten the screw.

3.4 Installing a Memory Module for UTC-220/232

Remove the 4 screws from the DRAM memory module heatsink.
Turn the memory module over and remove the 2 screws on the underside.
Install the DRAM module into the SODIMM socket.

35
3.5 Installing a Memory Module for UTC-207/210
Install the DRAM module into the SODIMM socket.

3.6 Installing a WiFi Mini PCIe/M.2 Card (Optional)

For UTC-220/232, remove the 4 screws holding the heatsink in place.
Insert the WLAN card into the mini PCIe slot located on the underside of the motherboard.
Connect a coaxial cable to ANT1 and ANT2 ports on the WLAN card.
For UTC-207/210, insert the WLAN card into the M.2 slot located on the upside of the motherboard.
Install the antenna on SMA connector on chassis exterior.

Note! If the motherboard is removed from the chassis and the cables detached and reattached, Pin 1
of the header can be located by aligning the red

side of the ribbon cable to the edge indicated by a small triangle marking
on the PCB.

MIO board for UTC-220/232 PCM board for UTC-207/210

36
3.7 Installing a Back Cover for UTC-207/210 (Optional)
For UTC-207/210, could install the optional back cover.
Remove the washer from the DC-in connector and put the cover on the rear side. Fasten the
screws at the rear side of the cover.

UTC-207 UTC-210
 Chapter 4
Mounting Guide

57
4.1 Introduction
With UTC-200 opened-frame design, it’s suitable to be embedded into any type of equipment
and chassis with different mounting type.

4.2 Rear Mount

Step 1. Make the cutout and add stand off from the rear side of the fixture

Step 2 Place the UTC-2xx from the rear side of the fixture and fasten the screws
59
www.advantech.com
Please verify specifications before quoting. This guide is intended for reference
purposes only.
All product specifications are subject to change without notice.
No part of this publication may be reproduced in any form or by any means,
such as electronically, by photocopying, recording, or otherwise, without prior
written permission from the publisher.
All brand and product names are trademarks or registered trademarks of their
respective companies.
© Advantech Co., Ltd. 2017