Dwnload Full Essentials of Business Communication 10th Edition Guffey Test Bank PDF
Dwnload Full Essentials of Business Communication 10th Edition Guffey Test Bank PDF
Dwnload Full Essentials of Business Communication 10th Edition Guffey Test Bank PDF
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-guffey-test-bank/
1. Communication is defined as "the transmission of information and meaning from one individual or group to another."
The crucial element of this definition is
a. transmission.
b. information.
c. meaning.
d. individual.
ANSWER: c
RATIONALE: Communication is successful only if meaning is exchanged, making "meaning" the crucial
element. You can send information; but if it means nothing to the receiver, true
communication has not occurred.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 36
LEARNING OBJECTIVES: ESBC.GULO.16.02.01 - 02.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.16.01.02 - DISC.ESBC.GULO.16.01.02
TOPICS: Understanding the Communication Process
KEYWORDS: Bloom's: Knowledge
4. A communication channel
a. is anything that interrupts the transmission of a message.
b. should be selected before idea formation.
c. includes only digital means for transmitting messages.
d. is the medium over which the message travels.
ANSWER: d
RATIONALE: The medium over which the message travels is the channel.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 37
LEARNING OBJECTIVES: ESBC.GULO.16.02.01 - 02.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.16.06.04 - DISC.ESBC.GULO.16.06.04
TOPICS: Understanding the Communication Process
KEYWORDS: Bloom's: Knowledge
6. The process of translating a message from its symbol form into meaning is called
a. feedback.
b. decoding.
c. encoding.
d. noise.
ANSWER: b
RATIONALE: The fourth step of the communication process involves decoding or translating the message
from its symbol form into meaning.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 38
LEARNING OBJECTIVES: ESBC.GULO.16.02.01 - 02.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.16.06.04 - DISC.ESBC.GULO.16.06.04
TOPICS: Understanding the Communication Process
KEYWORDS: Bloom's: Knowledge
7. Communication noise
a. occurs only with the sender in the communication process.
b. includes only environmentally produced sounds that prevent the message from being transmitted.
c. is anything that interrupts the transmission of a message.
d. describes the medium over which the message travels.
ANSWER: c
RATIONALE: Anything that interrupts the transmission of a message is called noise. Channel noise may
range from a weak Internet signal to sloppy formatting and typos in written messages. It can
even include the annoyance a receiver feels when the sender chooses an improper channel.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 38
LEARNING OBJECTIVES: ESBC.GULO.16.02.01 - 02.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.16.06.04 - DISC.ESBC.GULO.16.06.04
TOPICS: Understanding the Communication Process
KEYWORDS: Bloom's: Knowledge
8. Feedback
a. includes only those verbal responses from the receiver.
b. is not an important part of the communication process.
c. is the process of converting an idea that will convey meaning.
d. includes both the verbal and nonverbal responses from the receiver.
ANSWER: d
RATIONALE: The verbal and nonverbal responses of the receiver create feedback, a vital part of the
communication process. Feedback helps the sender know that the message was received and
understood.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 38
LEARNING OBJECTIVES: ESBC.GULO.16.02.01 - 02.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.16.01.03 - DISC.ESBC.GULO.16.01.03
TOPICS: Understanding the Communication Process
KEYWORDS: Bloom's: Knowledge
PENNSYLVANIA.
William E. Mikell, Member of State Commission to Revise
the Criminal Code.
The work of the commissioners who framed the Code of 1860 shows
an utter lack of any consistent theory not only of grading the crimes
as felonies and misdemeanors, but also in grading the punishment
fixed for the various crimes. It may not be easy to do this in all cases.
Persons may intelligently differ as to whether perjury should be more
seriously punished than assault and battery, and whether larceny or
bigamy be deserving of the greater penalty. But it is difficult to see
why embezzlement by a consignee or factor should be punished with
five years’ imprisonment and embezzlement by a person
transporting the goods to the factor should be punished by one
year’s imprisonment. * * *
Under the Act of 1860, having in possession tools for the
counterfeiting of copper coin is punished by six years’ imprisonment,
while by the next section the punishment for actually making
counterfeit copper coin is only three years, though it cannot be made
without the tools to make it. * * *
The distinction just mentioned is, however, no stranger than that
made by the code between a councilman on the one hand and a
judge on the other, in the provisions against bribery. Section 48 of
the Act of 1860 provides that if any judge * * * shall accept a bribe,
he shall be fined not more than $1000 and be imprisoned for not
more than five years. But by Section 8 of the Act of 1874, a
councilman who accepts a bribe may be fined $10,000, ten times as
much as a judge, and be imprisoned the same number of years—
five years. The statute also provides that the councilman shall be
incapable of holding any place of profit or trust in this
Commonwealth thereafter. But the convicted judge is placed under
no such disability.
In the case of almost every crime denounced by the code fine and
imprisonment are associated. In most cases the penalty provided is
fine and imprisonment, in some it is fine or imprisonment. In a few
cases imprisonment alone without a fine is prescribed, and in a few
others it is a fine alone without imprisonment. We seek in vain for
any principle on which the fine is omitted, where it is omitted; or for a
principle on which it is inflicted in addition to imprisonment in some
cases, and as an alternative to imprisonment in others. Thus the
penalty for exhibiting indecent pictures on a wall in a public place is a
fine of $300, but no imprisonment, while by the same act the drawing
of such pictures on the same wall carries a fine of $500 and one
year’s imprisonment. Manslaughter carries a fine of $1000 as well as
imprisonment for twelve years, but train robbery and murder in the
second degree involve no fine, but fifteen and twenty years in prison
respectively. It cannot be the length of the imprisonment that does
away with the fine in this latter case, for the crime of aiding in
kidnapping may be punished with twenty-five years in prison, but
also has a fine of $5000.
More striking still, perhaps, is the lack of any relation between the
amount of the fine and the length of the imprisonment provided in the
code. In the case of some crimes the fine is small and the
imprisonment short, as in blasphemy, which is punished by a fine of
$100 and three months in prison, extortion and embracery punished
with $500 and one year. In a few the fine is large and the
imprisonment long, as in accepting bribes by councilmen, $10,000
and five years, and malicious injury to railroads, $10,000 and ten
years. But in others the fine is small while the imprisonment is long
and in others the fine large and the imprisonment short.
Incomplete Crimes.
CLINICAL WORK.