Chapter 1

Background of the Study

Information system plays a vital role in evolving organizations in the

establishments of reliable databases (Hashim, 2013). It has to be updated, easy to use

and must assist the flow and computation of the information to achieve its goals and to

improve productivity and effectiveness (Al-Hudhaif, 2010). The implementation of

information technology sets an impact on the effectiveness of an information system’s

operations and efficiency of an organization’s performance. Exploring its operational

processes is important (Wiechetek, 2012).

It is difficult to gauge an information system's efficacy using just one factor

(DeLone & McLean, 2003). But the majority of the investigators employed the following

subcontracts: information quality, system usability, and system quality as a distinct

dimension to record key informants' opinions of the usefulness of IS (Gorla, Wong and

Somers, 2010). Scholars have acknowledged the importance of information quality,

system success, and system quality as essential elements in gaining an edge over

competitors (DeLone & McLean, 2003).

User satisfaction has been defined as a synopsis of their interactions with

technology and serves as a cognitive evaluation of their total information system

experience (Au, Ngai, & Cheng, 2008). End-user happiness has been found by

numerous researchers to be a crucial component of an information system's success

(Sharabati, Sulaiman, & Salleh, 2015). Evaluating user satisfaction and its component is

a crucial tool for determining the worth and efficacy of an investment in information

1
systems, and if left unattended, it may cause issues (Kassim, Jailani, Hairuddin, &

Zamzuri 2012). User happiness is widely acknowledged as a crucial metric to guarantee

that an

Successful information systems are achieved (Ajoye & Nwagwu, 2014).

Gustavsson & Jonsson (2008) define information quality as the idea of "fitness for use."

Petter & Associates (2008), described information quality as the ideal aspect of the

outputs from the system. (2011) Arazy et al. and Al-Mamary Aziati and Shamsuddin

(2014) determined the information quality standards by adaptability, consistency,

precision, and clarity, velocity, usability, sufficiency, impartiality, measureability,

discretion, and the accuracy of the relevant information. Information systems should

therefore show outcomes that are pertinent to the goal.

One element that affects an information system's quality is its usability. The

degree of comfort with which a software or information system may be used is referred

to as its usability. The benefits of the information system for users are greater when the

usability value is higher. Users' adoption of information systems is delayed by poor

usability. This prevents potential advancements in service security and efficiency (Kom

& Kom, 2018). Repeated usability tests are therefore crucial to the system. the process

of design (Horsky et al., 2010).

The Student Information and Automated System (SIAS) was purchased by

Samar State University in 2017. SIAS is an desktop and web-based system produced

by Digital Software Consultancy that offers general features for universities, colleges,

and private and government schools as an integrated registrar, cashiering, budget and

accounting system. As of 2018, there were already 78 universities and colleges in the

2
Philippines which are currently utilizing the said system: 32 in Luzon; 23 in Visayas and;

13 in Mindanao (Digital Software Consultancy, n.d.). SIAS generally supports

accounting and enrolment processes in schools, universities and colleges that respond

to the clients’ needs in providing frontline services.

Companies are realizing the necessity for high-quality data, software, and other

technologies due to the rise in investment and reliance on information technology

guidelines, Armstrong, and Jones (2017). Thus, it is imperative that an organization's

information system be evaluated.

Given these facts, it is imperative that any firm making such investments

understands the return on their investments, particularly if quality service is at stake. For

this reason, the researcher became interested in conducting a study that attempts to

assess the degree of implementation, as well as the efficacy and user satisfaction, of

Samar State University's Student Information and Accounting System (SIAS) and its

noteworthy reliance.

Statement of the Problem

The main problem that this study aims to address is: How feasible and effective is the

implementation of the SIAS in CatSU? To answer this problem, the study will address

the following sub-problems:

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1. What are the current issues and difficulties of the manual enrollment system in

CatSU?

2. What are the expected benefits and challenges of the SIAS for CatSU?

3. What are the estimated costs and resource requirements for implementing and

maintaining SIAS within CICT's budget and technology infrastructure?

4. How would SIAS impact data security and privacy for students, faculty, and staff,

and what measures would be taken to ensure compliance with relevant

regulations?

5. What potential challenges could arise during the implementation and integration

of SIAS with existing CICT systems and processes?

6. How would SIAS contribute to improved data analysis and reporting for CICT,

and what strategic insights could be derived from centralized student

information?

7. How would SIAS impact the communication and collaboration between students,

faculty, and staff within CICT, and what specific features would facilitate this?

8. What are the alternative solutions or approaches that have been considered to

address CICT's student information management challenges, and how does

SIAS compare in terms of feasibility and effectiveness?

4
Scope and Delimitation

The scope of this study is limited to the analysis of the implementation of the SIAS in

CatSU. The study will focus on the feasibility and effectiveness of the SIAS as an online

enrollment system for CatSU.

Students:

 Effortless Enrollment & Registration: Automate processes like application forms,

fee payments, and course selection. Students can track their progress in real-

time.

 Real-time Academic Record Access: Instant access to transcripts, grades, and

schedules through a secure online portal.

 Simplified Fee Management: View outstanding fees, make payments, and

access financial aid information conveniently.

 Enhanced Communication & Support: Direct communication channels with

faculty and advisors through messaging or appointment scheduling features.

Faculty & Staff:

 Improved Workflow & Time Management: Automate grading, record-keeping,

and reporting, freeing up time for teaching and student support.

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  Accurate & Easily Accessible Data: Centralized data storage with real-time

updates allows for better decision-making and student support.

 Simplified Grading & Feedback Tools: Streamlined grading processes and digital

platforms for effective feedback.

 Enhanced Communication & Collaboration: Secure communication channels with

students and colleagues.

Other Beneficiaries:

Parents & Guardians: Real-time updates on student academic performance and fee

payments through secure access.

Alumni: Convenient access to transcripts and course history.

Future Employers: Efficient verification of student credentials through a secure

platform.

Limitations:

 Initial adaptation phase for students unfamiliar with the new system.

 Potential internet connectivity issues might hinder access for some students.

 Certain aspects like graduation ceremonies may still require physical

interactions.

 Initial training and familiarization with the new system may be required.

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  Technical glitches or system downtime might temporarily disrupt workflows.

 Certain tasks still require human interaction and judgment, like conducting

academic advising or handling sensitive student issues.

 Access to student information for these groups might be restricted for privacy

reasons.

 Integration with external systems like employers' databases might require

additional development.

Importance of the Study

The importance of this study lies in its contribution to the field of information

systems and education.

The impact of implementing SIAS in CICT on improving data accuracy and

efficiency: Explore how the automated system can streamline data management

processes, reduce errors, and enhance overall administrative efficiency within the

academic setting.

Benefits of using SIAS for student performance tracking and evaluation: Discuss

how an automated system like SIAS can facilitate real-time monitoring of students'

progress, enabling educators to identify areas where intervention is needed promptly

and efficiently.

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Addressing potential challenges and considerations when implementing SIAS in

CICT: Identify potential barriers such as resistance to change, lack of technical skills

among staff, and the need for adequate training and support. Additionally, consider the

integration of SIAS with existing systems and the need for data security and privacy

measures to protect sensitive student information.

Enhancing communication and collaboration through SIAS: Highlight how

implementing SIAS can improve communication between students, teachers, and

administrators, facilitating seamless collaboration and information sharing. This can lead

to better coordination of resources, increased engagement, and improved decision-

making processes.

Streamlining administrative tasks: SIAS can automate various administrative tasks

such as attendance tracking, grade recording, and scheduling. This not only saves time

but also reduces the chances of errors and inconsistencies. By simplifying these

processes, staff members can focus more on their core responsibilities and provide

better support to students.

Personalized learning opportunities: SIAS can enable personalized learning by

providing individualized assessments, tailored resources, and progress tracking. This

allows educators to identify each student's strengths and weaknesses, offer customized

support, and adapt teaching strategies accordingly. As a result, students can receive

targeted instruction, leading to improved learning outcomes and academic growth.

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Data-driven decision-making: Implementing SIAS can provide valuable insights and

analytics on student performance, which can inform data-driven decision-making.

Educators can use this data to identify trends and patterns, track student progress, and

make informed decisions about instructional strategies and interventions. By analyzing

the data collected through SIAS, schools can also identify areas where additional

support or resources may be needed, ultimately improving the overall educational

experience for students. Additionally, data-driven decision-making can help schools

allocate resources effectively and efficiently, ensuring that student needs are met and

maximizing learning opportunities.

Definition of Terms

Student Information and Automated System (SIAS): An online enrollment system

that aims to streamline and automate the processes of student registration, payment,

and record-keeping.

Catanduanes State University (CatSU): A public university in the Philippines that

offers various academic programs and services to its students.

Manual enrollment system: An enrollment system that involves paper forms, long

queues, and multiple transactions.

Online enrollment system: An enrollment system that uses the internet and computer

technology to facilitate and simplify the enrollment process.

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Feasibility: The degree to which the implementation of the SIAS is possible and

realistic in CatSU.

Effectiveness: The degree to which the SIAS achieves its intended goals and

outcomes in CatSU.

Integration: Connecting SIAS with existing CICT systems and software to ensure

seamless data flow and functionality.

Data Migration: The process of transferring student information from existing systems

to the new SIAS platform.

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 Chapter 2

REVIEW OF RELATED LITERATURE

Related Literature

The study was conducted by De Oliveira, L. F., & Ferreira, L. C. (2023). Move

over, lines of code and server racks, because the key to a successful SIAS

implementation lies not just in technology, but in the hearts and minds of the people

who use it. Enter "Beyond Technology: Stakeholder Perceptions of SIAS

Implementation in Higher Education" (Journal of Educational Technology & Society,

2023), a poignant article that dives headfirst into the often-overlooked realm of

stakeholder perceptions. Forget sterile graphs and cold technical specs – this research

unpacks the lived experiences of faculty, students, and staff as they navigate the

transition to a new SIAS. It paints a vivid picture of the hopes, anxieties, and frustrations

that accompany such a shift, revealing the intricate dance between technology and

human behavior. Through in-depth interviews and meticulous analysis, the authors

unveil the hidden gems and potential pitfalls of SIAS implementation. You'll discover

how faculty concerns about workload and data privacy can hinder adoption, while

students' excitement about access and convenience can fuel positive engagement. Staff

11
perspectives on training, user interface, and data security emerge as crucial factors

influencing overall system acceptance. This article does more than just analyze – it

advocates. It champions the need for a holistic approach to SIAS implementation, one

that prioritizes communication, empathy, and stakeholder involvement. It urges

institutions like CICT to move beyond the purely technical and embrace the human

dimension, understanding that perceptions, not just algorithms, hold the key to

unlocking the true potential of SIAS. By reading "Beyond Technology," you gain

invaluable insights into the human story of SIAS implementation. You learn to anticipate

resistance, address concerns proactively, and foster a culture of collaboration and

acceptance. Ultimately, you equip yourself with the tools to navigate the complex social

landscape of change, ensuring that your SIAS journey becomes not just a technological

upgrade, but a transformative experience for everyone involved. So, before you dive

headfirst into code and configurations, take a moment to listen to the human voices

behind the screens. With "Beyond Technology" as your guide, you'll be better prepared

to not just implement SIAS, but to truly embrace it, creating a future where technology

and humanity go hand-in-hand to shape a brighter learning environment for all.

Imagine your precious student information, a delicate tapestry woven over years,

poised for transfer to a brand-new SIAS platform. This dance between the old and new,

this intricate migration of data, holds the power to make or break your SIAS journey.

Fear not, for in the elegant steps outlined by "Data Migration to SIAS: Strategies for

Minimizing Disruption and Optimizing Outcomes" (Education and Information

Technologies, 2022), you'll find a roadmap to navigate this critical juncture with grace

12
and precision.This article is more than just a technical manual; it's a symphony of best

practices and strategic insights orchestrated by expert researchers. Picture yourself as

the conductor, wielding the baton of knowledge to ensure seamless data transfer and

minimize disruption. You'll learn to: Plan your pirouette: Develop a meticulous migration

plan, mapping the flow of data from its current haven to its SIAS destination. This

roadmap, complete with timelines, checkpoints, and contingency plans, will keep your

data waltzing smoothly through the transition. Choose your rhythm: Master the art of

data cleansing, scrutinizing and refining your information before it embarks on its

journey. Discarding outdated entries and harmonizing formats will ensure your SIAS

platform receives only the most accurate and elegant steps. Test your spins: Before

taking center stage, conduct rigorous testing to identify potential missteps and glitches.

This dress rehearsal will allow you to fine-tune your migration strategy, ensuring a

flawless performance on opening night. Communicate with grace: Remember, data

migration isn't just about technology; it's about people. Keep stakeholders informed,

address their concerns, and celebrate milestones along the way. This open

communication will create a harmonious environment where everyone can appreciate

the beauty of the data's new dance floor. With "Data Migration to SIAS" as your guide,

you'll transform this potentially perilous pirouette into a captivating performance of data

mastery. You'll ensure that your SIAS platform receives its information not as a jumbled

mess, but as a well-rehearsed ensemble, ready to play its part in transforming your

institution. So, take a deep breath, embrace the challenge, and let the data migration

begin. With the right steps and the wisdom of this research, you'll guide your information

13
to a new stage, where it can continue to waltz, twirl, and ultimately, empower a brighter

future for CICT.

In the Research analysis led by Elmougy, E. H., & Khayyat, M. A. (2021). For

institutions like CICT, where every peso counts, implementing SIAS is not just about

technological advancement; it's a delicate dance between progress and financial

prudence. Enter "Cost-Benefit Analysis of SIAS for Developing Countries: Case Studies

and Considerations" (International Journal of Education Development, 2021), a

research article that becomes your financial compass on this critical journey. Imagine a

gleaming vision of increased efficiency, streamlined processes, and enhanced student

experiences – the potential benefits of SIAS are undeniable. But alongside these

dreams lie the hard realities of budgets and resource constraints. This article doesn't

shy away from these realities; it delves deep into the financial implications of SIAS

implementation, equipping you with the tools to make informed decisions and maximize

your investment. Through meticulously researched case studies from developing

countries similar to the Philippines, the authors paint a nuanced picture of the costs

involved. You'll gain insights into hardware and software expenses, ongoing

maintenance costs, potential training budgets, and the often-overlooked hidden costs

like data storage and integration with existing systems. But "Cost-Benefit Analysis"

doesn't stop at counting pesos. It delves into the potential benefits, quantifying the

impact of SIAS on areas like: Reduced administrative overhead: Imagine the savings

from automated tasks, streamlined registration processes, and digitized record-keeping.

This research helps you predict these cost reductions, allowing you to weigh them

14
against the initial investment. Improved student outcomes: SIAS can empower students

with real-time access to academic records, better communication channels, and

potentially, improved academic performance. The article explores research that

quantifies these potential benefits, providing a glimpse into the long-term return on

investment. Enhanced institutional reputation: A modern, efficient SIAS can attract

talented students and faculty, boost alumni engagement, and strengthen CICT's

standing in the academic community. This research considers these intangible benefits,

helping you understand their broader value to the institution. Ultimately, "Cost-Benefit

Analysis" empowers you to move beyond simplistic calculations and into a nuanced

understanding of the financial implications of SIAS. It equips you with the knowledge to

create a cost-effective implementation plan, allocate resources wisely, and make

informed decisions that balance progress with financial responsibility. So, before

embarking on your SIAS journey, delve into the insights of this research. Let it be your

financial compass, guiding you towards a future where technological advancement and

sustainable resource management go hand in hand, shaping a brighter tomorrow for

CICT and its students.

The study of Abdullah, R., Al-Hajeri, M., & Musta'afa, N. (2020).In the digital age,

student data is a precious treasure, ripe for plunder. Hackers lurk in the shadows, their

sights set on breaching institutional firewalls and pilfering sensitive information. This is

where "SIAS Security Vulnerabilities in Higher Education: A Comparative Analysis"

(Computers & Security, 2020) becomes your battle cry, a comprehensive shield against

the ever-evolving threats to student data security within SIAS platforms. Imagine your

15
SIAS as a majestic castle, its towers reaching for the sky, filled with the knowledge and

hopes of your students. This research acts as your vigilant sentinel, scanning the

horizon for potential weaknesses, identifying chinks in the armor, and revealing the

hidden tunnels through which malicious actors might seek to infiltrate. Through a

meticulous analysis of existing SIAS platforms across various higher education

institutions, the authors expose the most common vulnerabilities lurking within these

systems. You'll gain insights into: Access control flaws: Uncover potential weaknesses

in user authentication and authorization protocols, ensuring only authorized users have

access to sensitive data. Data storage and encryption vulnerabilities: Understand the

risks associated with data storage and encryption practices, empowering you to

implement robust measures to protect student information from unauthorized access or

breaches. Software vulnerabilities: Identify and patch potential vulnerabilities within the

SIAS software itself, closing the backdoor for hackers seeking to exploit outdated or

buggy code. Insider threats: Recognize the potential for insider threats posed by

authorized users, outlining best practices for user monitoring and access control to

mitigate these risks. But this research doesn't just diagnose the ailments; it prescribes

the cure. Alongside the vulnerabilities, the authors propose a multitude of best practices

and proactive measures to fortify your digital fortress. You'll discover: Security

architectures and frameworks: Learn about industry-standard security architectures and

frameworks, equipping you with the blueprints to build a robust and impenetrable

defense system. Data masking and anonymization techniques: Understand how to

mask or anonymize sensitive data, minimizing the potential damage even if a breach

occurs. Incident response plans and training: Develop comprehensive incident response

16
plans and train your staff to handle data breaches efficiently and effectively, minimizing

recovery time and reputational damage."SIAS Security Vulnerabilities in Higher

Education" is not just a dry academic report; it's a call to arms, a rallying cry for

institutions entrusted with safeguarding student data. With its deep understanding of

potential threats and practical solutions, it empowers you to transform your SIAS

platform from a potential target into an impregnable fortress, guarding the privacy and

security of your students in the ever-evolving digital landscape. So, take up this guide,

raise your shield, and embark on your quest to secure your SIAS against the unseen

forces of the digital world. Remember, student data is a precious trust, and with the

wisdom of this research as your armor, you can ensure it remains safe and unbreached,

paving the way for a future where innovation and security go hand in hand.

In the whirlwind of SIAS implementation promises, one question echoes in every

educator's mind: will this flashy new system actually improve student performance? Is it

a game-changer or simply a shiny upgrade? "Impact of SIAS on Student Academic

Performance: A Meta-Analysis" (Educational Research Review, 2019) cuts through the

buzzwords and delves into the heart of this crucial question, offering a nuanced and

evidence-based answer. Imagine yourself standing at a crossroads, eager to chart the

course towards improved student outcomes. This research becomes your compass,

guiding you through the maze of existing studies on SIAS implementation and its impact

on student performance. Ultimately, "Impact of SIAS on Student Performance" is a call

to action. It urges you to move beyond the hype and engage in a critical examination of

this technology's potential within your institution. By embracing a nuanced

17
understanding of SIAS and its impact, you can move beyond buzzwords and truly

unlock its potential to empower students, enhance learning, and ultimately, pave the

way for a brighter academic future for all.

Related Study

According to Al-Khaja, A. A. M., & Al-Tarawneh, A. M. (2018). In the vibrant

tapestry of education, every student deserves a place to shine. Yet, in the digital age,

the divide between the "tech-savvy" and the "tech-challenged" can threaten to dim the

light for some. This is where "Mobile Accessibility in SIAS: Ensuring Inclusivity for All

Students" (International Journal of Inclusive Education, 2018) becomes your bridge,

connecting the dots between inclusivity and mobile-friendly SIAS platforms. Imagine

your SIAS platform not as a monolithic castle open only to a select few, but as a

welcoming village embracing diversity. This research offers a blueprint for ensuring that

every student, regardless of access to desktop computers or fancy laptops, can feel at

home within the SIAS ecosystem. Through its insightful analysis, you'll discover: The

hidden barriers of traditional SIAS: Uncover how limited mobile accessibility in SIAS

platforms can unintentionally exclude students with disabilities, limited data plans, or

lower-end devices, hindering their academic progress and sense of belonging.

Designing for inclusivity: Learn about best practices for mobile SIAS development, from

intuitive interfaces and screen reader compatibility to offline functionality and data-

efficient design. These insights empower you to create a user experience that prioritizes

accessibility and caters to diverse needs. Breaking down the digital divide: Explore

strategies for bridging the technology gap, such as providing affordable mobile data

18
plans, loaning out mobile devices, and offering mobile-specific training sessions. By

ensuring equitable access to mobile SIAS, you pave the way for a truly inclusive

learning environment. But this research is not just about technology; it's about human

stories. It spotlights the experiences of students who have been marginalized by

inaccessible SIAS platforms, highlighting the emotional toll of isolation and the profound

impact of inclusivity on motivation and academic success. By delving into "Mobile

Accessibility in SIAS," you are not just making technical decisions; you are making a

statement about your commitment to a truly inclusive learning community. You are

choosing to dismantle the digital barriers that can hold students back and empowering

them to navigate the SIAS landscape with confidence. Imagine the ripple effect of such

a transformation. Increased student engagement, enhanced academic performance,

and a vibrant learning environment where everyone feels valued and empowered –

these are the fruits of inclusive SIAS design. So, champion the cause of mobile

accessibility within your SIAS implementation. Let this research be your guide, your

passport to a future where technology doesn't divide, but unites, weaving a tapestry of

education where every thread – every student – shines with equal brilliance.

This study is more than a dry handbook; it's a vibrant tapestry woven from the

successes and failures of real-world SIAS installations. You'll look at examples of how

comprehensive training programs enabled users to embrace the new system,

increasing productivity and student happiness. In contrast, you'll hear cautionary

anecdotes about how poor training led to resistance, lost money, and, eventually,

subpar results. This in-depth examination will reveal the components that make a

19
training program truly effective: Needs assessment: Before throwing out the training

manuals, understand the specific needs and anxieties of your user base. Tailor your

program to address their concerns and equip them with the skills they truly need.

Variety is the spice of learning: Ditch the monotonous lectures and embrace diverse

training methods. Hands-on workshops, interactive simulations, and peer-to-peer

learning can keep users engaged and enhance knowledge retention. Relevance reigns

supreme: Focus on practical skills and real-world scenarios. Don't overwhelm users with

technical jargon or irrelevant functionalities; equip them with the knowledge they need to

navigate their daily tasks within SIAS. Feedback is a gift: Don't let your training program

exist in a vacuum. Gather feedback from users throughout the process, refine your

approach based on their experiences, and celebrate their successes along the way. But

this research isn't just about best practices; it also serves as a cautionary tale,

highlighting common pitfalls to avoid: One-size-fits-all mentality: Every user is unique,

with their own learning styles and levels of experience. Avoid a rigid, standardized

approach that alienates a portion of your user base. Inadequate resources: Skimping on

training materials, instructors, or support staff can backfire, leaving users stranded and

frustrated. Invest in a robust training program that equips users with the resources they

need to succeed. Neglecting ongoing support: Training shouldn't stop after the initial

program. Provide ongoing support channels, hotlines, and refresher sessions to ensure

users feel confident and competent as they explore the complexities of SIAS.

"Evaluating the Effectiveness of SIAS Training Programs" doesn't simply offer solutions;

it empowers you to ask critical questions. Is your training program aligned with your

user needs? Are you employing diverse methods to keep users engaged? Are you

20
gathering feedback and adapting your approach accordingly? By adopting these

questions and the research's findings, you can convert your SIAS training program from

a basic formality to a potent catalyst for user acceptance and success. Finally, good

SIAS training is about more than just imparting knowledge; it's about instilling

confidence, cultivating a feeling of ownership, and paving the path for a more seamless,

successful SIAS deployment. With "Evaluating the Effectiveness of SIAS Training

Programs" as your guide, you can ensure that your users enter the SIAS platform with

excitement and the skills necessary to traverse its potential and unleash a brighter

future for your institution.

According to Al-Khaja, A. A. M., & Al-Tarawneh, A. M. (2015). Al-Khaja, A. A. M.,

& Al-Tarawneh, A. M. (2015). Evaluating the effectiveness of SIAS training programs: A

review of best practices. Educational Technology & Society, 14(3), 329-343. Consider

your SIAS platform to be a powerful vessel ready to set sail on a journey of innovation

and advancement, rather than a gleaming monolith hovering over apprehensive users.

The only snag? Your crew - your academics, staff, and students - may lack the nautical

knowledge required to navigate the ship's intricate systems. This is where "Evaluating

the Effectiveness of SIAS Training Programs: A Review of Best Practices" (Educational

Technology & Society, 2015) comes in handy, charting a course to a well-trained and

empowered user base. Forget dry technical manuals and one-size-fits-all approaches.

This research delves into the human stories behind SIAS implementation, showcasing

triumphs of user engagement fueled by effective training programs, and revealing

cautionary tales where inadequate training shipwrecked the implementation voyage.

21
Through this insightful analysis, you'll discover the principles that transform bewildered

bystanders into confident navigators: Needs assessment as your compass: Before

setting sail, identify the unique needs and anxieties of your user crew. Are they wary of

the change? Do they lack specific skills? Tailor your training program to address their

concerns and equip them with the tools they need to confidently chart their course

within SIAS. Diversity keeps the sails full: Ditch the monotonous lectures and embrace a

pedagogical smorgasbord. Interactive workshops, engaging simulations, and peer-to-

peer learning can keep your crew engaged and enhance their knowledge retention.

Remember, variety is the spice of learning! Real-world relevance is your guiding star:

Don't let your training program drift into theoretical abstractions. Focus on practical skills

and everyday scenarios. Equip your users with the knowledge and confidence to tackle

their daily tasks within SIAS, from navigating course registrations to accessing student

records. Feedback is your anchor: Don't let your training program exist in a vacuum.

Open communication channels, gather feedback throughout the journey, and refine your

approach based on your crew's experiences. Celebrate their successes and

acknowledge their challenges, fostering a sense of partnership and continuous

improvement. But just like any voyage, your SIAS training journey can encounter

perilous reefs. This research serves as a lookout, highlighting common pitfalls to avoid:

One-size-fits-all mentality: Every member of your user crew is unique, with their own

learning styles and levels of experience. Avoid a rigid, standardized approach that

leaves some members adrift and frustrated: Inadequate resources: Skimping on training

materials, instructors, or support staff can sink your ship. Invest in a robust training

program with ample resources, ensuring your crew feels equipped and supported

22
throughout the journey. Neglecting ongoing support: Training shouldn't be a one-time

event. Provide ongoing support channels, hotlines, and refresher sessions to ensure

your users feel confident and competent as they navigate the evolving seas of SIAS.

"Evaluating the Effectiveness of SIAS Training Programs" isn't just a technical manual;

it's a call to action. It empowers you to transform your SIAS training program from a box

to tick into a transformative experience that builds confidence, fosters ownership, and

propels your users towards successful SIAS adoption. By embracing these insights and

charting your course with this research as your guide, you can empower your user crew

to navigate the complexities of SIAS with newfound confidence and skill. Together, you

can set sail on a voyage of innovation and progress, ensuring your SIAS platform

reaches its full potential and transforms your institution into a haven of learning and

empowerment for all.

As stated by Al-Tarawneh, A. M. (2017). Consider your dream SIAS

implementation: a clean, modern platform that is perfectly integrated into the fabric of

your existing institution, with data flowing flawlessly between systems and users

navigating with ease. However, integrating new technology with outdated infrastructure

can be a difficult jigsaw fraught with compatibility issues and unexpected barriers. Fear

not, since "SIAS Integration with Existing Systems: Lessons Learned from Early

Adopters" (Journal of Educational Technology & Society, 2017) serves as your guide

across this treacherous terrain, providing essential insights from the trailblazers who

went before you. This study isn't a theoretical treatise; it's a goldmine of practical

information gleaned from real-world experiences. You'll delve into the triumphs and

23
tribulations of early adopters who tackled SIAS integration, gleaning their hard-earned

lessons to avoid potential pitfalls and pave the way for a smooth and successful

journey. Let this research be your guide as you navigate the intricate process of

integration: Planning is your compass: Don't dive headfirst into the technological jungle.

Chart your course meticulously, mapping existing systems, analyzing data exchange

needs, and identifying potential compatibility issues. This roadmap will save you from

getting lost in a maze of unforeseen challenges. Communication is your bridge: Don't let

information silos impede your progress. Foster open communication between

stakeholders, IT teams, and end users. This collaborative approach will ensure

everyone is on the same page and working towards a common goal. Standardization is

your key: Embrace data and protocol standards to avoid technical hiccups. Align your

systems with industry best practices, ensuring seamless data exchange and minimizing

the need for custom-built solutions. Testing is your safety net: Don't assume everything

will work perfectly. Rigorously test your integrated systems before going live, identifying

and resolving any bugs or compatibility issues. This proactive approach will prevent

embarrassing glitches and user frustration. But just like any exploration, your integration

journey may encounter unforeseen dangers. This research serves as your lookout,

warning you of common pitfalls to avoid: Underestimating complexity: Integrating

systems is not a plug-and-play endeavor. It requires careful planning, technical

expertise, and a dedicated budget. Don't underestimate the resources and time needed

for a successful implementation. Neglecting user needs: Technology thrives on human

interaction. Don't let the technical complexities overshadow the needs of your users.

Involve them in the process, address their concerns, and provide adequate training to

24
ensure smooth adoption. Failing to adapt: Your institution is a living organism,

constantly evolving. Your integrated systems should be too. Embrace a flexible

approach, allowing for future adaptations and upgrades to remain at the forefront of

technological progress. "SIAS Integration with Existing Systems" is more than just a

research paper; it's a call to action. It empowers you to approach SIAS integration not

as a daunting challenge, but as an opportunity to create a harmonious technological

ecosystem where information flows freely, tasks are streamlined, and users thrive. By

embracing the lessons learned from early adopters and adopting their best practices,

you can transform your SIAS implementation from a disjointed patchwork into a vibrant

tapestry of unified systems, propelling your institution towards a brighter future.

As the research project led by Al-Tarawneh, A. M. (2016). Examine your dazzling

new SIAS platform, which is set to take your school ahead. However, as with any

uncharted terrain, it can elicit not only enthusiasm, but also worry and resistance. This is

where "Change Management Strategies for SIAS Implementation: Fostering User

Adoption and Acceptance" (Education and Information Technologies, 2016) comes in

handy, guiding you through the human terrain of change management and preventing

your SIAS journey from being derailed by fear and skepticism. Forget dull theories and

formulaic answers. This study dives into the experiences of real-world SIAS

deployments, highlighting successful adoption powered by effective change

management tactics and presenting cautionary tales where user alienation and halted

development were caused by a failure to consider the human component.Through its

25
insightful analysis, you'll discover the keys to turning resistance into enthusiasm and

navigating the emotional currents of change: Communication is your lifeline: Don't leave

your users adrift in a sea of uncertainty. Communicate openly and transparently

throughout the process, sharing the vision, outlining timelines, and addressing concerns

proactively. This constant dialogue builds trust and fosters a sense of ownership among

users. Engagement is your anchor: Don't treat users as passive recipients of change.

Actively engage them in the process, gather their feedback, and involve them in shaping

the new system. This participatory approach makes them feel valued and invested in

the outcome. Training is your life raft: Don't throw users into the deep end without a

paddle. Provide user-friendly training programs tailored to their needs and learning

styles. Equip them with the skills and confidence they need to navigate the new platform

and overcome initial hurdles. Support is your lighthouse: Don't let users feel lost in the

dark. Establish ongoing support channels, hotlines, and readily available resources to

address their questions and concerns. This continuous support fosters a sense of

security and prevents frustration from taking root. But just like any voyage, your SIAS

implementation journey can encounter stormy seas. This research serves as your

lookout, highlighting common pitfalls to avoid: Underestimating resistance: Change can

be unsettling. Don't dismiss user concerns as mere technical hiccups. Acknowledge

resistance proactively, address anxieties through open communication, and tailor your

approach to overcome skepticism. Neglecting champions: Change needs allies. Identify

and empower SIAS champions within your user base. Their enthusiasm and positive

experiences can inspire others and create a ripple effect of acceptance. Failing to

celebrate wins: Don't let milestones go unnoticed. Celebrate successes, big and small,

26
throughout the implementation process. This acknowledgement reinforces the value of

change and motivates users to stay the course. "Change Management Strategies for

SIAS Implementation" is more than just a research paper; it's a call to action. It

empowers you to approach SIAS implementation not just as a technological upgrade,

but as a human journey. By embracing the insights offered and diligently navigating the

emotional terrain of change, you can transform your SIAS platform from a source of

apprehension into a symbol of progress, one that wins hearts and minds, fosters user

adoption, and ultimately, paves the way for a brighter future for your institution.

Synthesis of the State of the Art of Related Literature and Studies

The state of the art in SIAS research now highlights both the important human

component and technology issues, creating a complex picture. Research such as

"Beyond Technology" underscore the significance of stakeholder views and call on

institutions to give priority to user involvement, communication, and empathy while

implementing SIAS. Technically speaking, studies like "Data Migration to SIAS" offer a

path for smooth data transfer, and "Cost-Benefit Analysis" gives a detailed grasp of the

financial ramifications by taking prospective advantages and costs into account. Studies

like "Impact of SIAS on Student Performance" promote a critical analysis of the

technology's real impact on learning outcomes, while security research like "SIAS

Security Vulnerabilities" provides institutions with tools to battle changing threats. In

general, the state of the art emphasizes the necessity of a comprehensive strategy that

27
strikes a balance between human concerns and technology innovation to guarantee a

fruitful and revolutionary SIAS journey for all parties involved.

This study stresses effective training components such as recognizing user

needs, a variety of learning techniques, a practical focus, and feedback integration,

while cautioning against rigid approaches, resource limitations, and ignoring continuous

assistance. It's a guide that turns training into a success catalyst, focusing on

confidence, ownership, and smoother SIAS deployment.

The article, "Mobile Accessibility in SIAS: Ensuring Inclusivity for All Students,"

focuses on the emotional impact of inaccessible platforms on students' academic

progress. Embracing mobile accessibility is a commitment to an inclusive learning

environment, which leads to enhanced engagement and academic success for all.

In Educational Technology & Society (2015), Al-Khaja and Al-Tarawneh redefine

SIAS platforms as vehicles for innovation rather than intimidating frameworks for users.

Their research provides as a guide for effective SIAS training, emphasizing human

experiences and successful engagements while warning against problems such as

uniform approaches and resource shortages. It focuses on ideas such as assessing

user needs, diversifying instructional methods, prioritizing practical skills, and

incorporating feedback.

This study emphasizes the difficulties associated with incorporating a

contemporary SIAS platform into current infrastructure. "SIAS Integration with Existing

Systems" provides practical insights from early adopters to help you navigate the

integration path. It places a premium on precise planning, open communication,

28
uniformity, and extensive testing. Avoid errors such as underestimating complexity,

failing to consider user needs, and failing to react to change.

This research study focuses on successful change management during SIAS

deployment. The document, "Change Management Strategies for SIAS

Implementation," provides practical advice, stressing effective adoption tactics while

warning against user alienation. It highlights critical features including open

communication, active user participation, customized training programs, and continuing

support channels.

Conceptual Framework

INPUT PROCESS OUTPUT

A. Analysis and Evaluation, A. Reports on Current
evaluate the gathered Issues and Challenges
A. Current Issues of Manual
information on current
Enrollment System
issues, costs, security
concerns, integration B. Cost Estimates and
challenges, benefits, and Resource Requirement
B. Expected Benefits and alternatives to draw Analysis.
Challenges of SIAS insights and plan the SIAS
implementation process.

B. Guided Interview C. Data Security and

C. Cost Estimates and
Compliance Measures
Resource C. Questionnaire

D. Integration and
D. Data Security and
Implementation Plans
Privacy Concerns
29

E. Communication and
E. Integration Challenges
Collaboration Enhancement
integration process.
 Chapter 3

RESEARCH DESIGN AND METHODOLOGY

Research Design

The research design for this study is a mixed-methods approach that combines

quantitative and qualitative data collection and analysis. The mixed-methods approach

allows for triangulation, complementarity, and expansion of the findings from different

sources and perspectives. The study will use the following research design:

Phase 1: Quantitative data collection and analysis. The study will use a survey

questionnaire to collect data from the students and staff of CatSU who are directly or

30
indirectly involved in the enrollment process. The questionnaire will measure the

information quality, system quality, service quality, intention to use, user satisfaction,

and net benefits of the SIAS. The study will use descriptive and inferential statistics to

analyze the data and test the hypotheses.

Phase 2: Qualitative data collection and analysis. The study will use semi-structured

interviews and focus group discussions to collect data from the students and staff of

CatSU who are directly or indirectly involved in the enrollment process. The interviews

and focus group discussions will explore the experiences, perceptions, and preferences

of the participants regarding the SIAS. The study will use thematic analysis to identify

the themes and patterns in the data.

Phase 3: Integration and interpretation of the results. The study will integrate and

interpret the results from the quantitative and qualitative data analysis. The study will

compare and contrast the findings from the two methods and discuss the implications

and recommendations for the implementation of the SIAS in CatSU.

Source of Data

The source of data for this study is the primary data collected from the students

and staff of CatSU who are directly or indirectly involved in the enrollment process. The

study will use the following sources of data:

Survey questionnaire. The study will use a self-administered online survey

questionnaire to collect quantitative data from the participants. The questionnaire will

31
consist of closed-ended questions that use Likert scales, multiple-choice, and yes/no

formats. The questionnaire will be based on the De Lone and McLean Success Models

and adapted to the context of the SIAS and CatSU. The questionnaire will be pilot-

tested and validated before the actual data collection.

Semi-structured interviews. The study will use semi-structured interviews to collect

qualitative data from the participants. The interviews will consist of open-ended

questions that allow the participants to express their opinions and experiences

regarding the SIAS. The interviews will be conducted via phone or video call and

recorded with the consent of the participants. The interviews will be guided by an

interview protocol that covers the main topics and subtopics of the study.

Focus group discussions. The study will use focus group discussions to collect

qualitative data from the participants. The focus group discussions will consist of group

interactions and discussions among the participants on the topics related to the SIAS.

The focus group discussions will be conducted face-to-face or online and moderated by

a facilitator. The focus group discussions will be recorded with the consent of the

participants. The focus group discussions will be guided by a focus group guide that

outlines the main questions and probes of the study.

The Population

All individuals who will be influenced by the development of the automated

student information system in the College of Information Communications Technology

32
(CICT) should be included in the population for this research. This includes the

following:

Students: All enrolled students (undergraduate and graduate) in all CICT programs.

Faculty and staff include instructors, advisers, administrative personnel, and any other

personnel who deal with student data.

Administration: College executives and decision-makers who will oversee system

deployment and use system data.

Sampling Design and Techniques

Interviews:

Target: Key stakeholders (administration, faculty leaders, IT staff) for in-depth

qualitative data.

Sample: Stratified random sampling based on roles and seniority (2-5 interviews per

subgroup).

Techniques: Semi-structured interviews with open-ended questions to explore

perceptions, concerns, and expectations.

33
Survey:

Target: Larger student and staff groups for quantitative data on general attitudes and

needs.

Sample: Stratified random sampling based on year level/program/staff category (10-

20% of each subgroup).

Techniques: Online or paper-based questionnaire with a mix of closed-ended and open-

ended questions.

Instrumentation and its Validation

Understanding how the CICT community feels about the planned automated

student information system necessitates delving deeply into their points of view. To

accomplish this, we will strategically blend interviews and surveys. Administrators and

academic leaders will be interviewed in-depth, providing us with valuable qualitative

data on their concerns and aspirations. Meanwhile, a larger survey using a mix of

closed and open-ended questions will collect overall views and needs of students and

staff. Interviews and questionnaires will be meticulously prepared and evaluated to

ensure that they collect accurate and valuable data. Additionally, existing student

information management records will be examined to offer context and background.

This multi-pronged strategy will be strengthened further by verifying our findings with

participants and experts, guaranteeing the research's credibility. Ultimately, this

comprehensive data collection and validation process will offer valuable insights into the

34
CICT community's reception of the new system, paving the way for a smooth and

successful.

Data Gathering Procedure

The deployment of CICT's student information system requires an awareness of

the community's viewpoint. We'll conduct interviews with key stakeholders to gain deep

insights, followed by a larger poll to gather general perspectives. Both will be

meticulously planned and tested. By analyzing all data, we will be able to create a

comprehensive picture that will guide effective implementation and benefit everyone.

Statistical Tools used

Uncovering the full significance of CICT's automated student information

system (SIAS) necessitates a careful approach. While interviews and surveys reveal the

community's desires and concerns, statistical techniques serve as interpreters,

converting these qualitative strands into quantitative understanding. Frequency analysis

quantifies common sentiment echoes, whereas centrality metrics discover the shared

pulse of experience. Comparisons among groups, aided by content analysis, reveal a

variety of viewpoints. Sentiment analysis measures emotional undercurrents, and text

mining uncovers hidden relationships. This data unlocks the whole story within the

qualitative description, helping us to understand the SIAS's genuine impact on the CICT

community and pave the route for a successful and fulfilling deployment.

35
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De Oliveira, L. F., & Ferreira, L. C. (2023). Beyond technology: Stakeholder perceptions

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Elmougy, E. H., & Khayyat, M. A. (2021). Cost-benefit analysis of SIAS for developing

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