Republic of the Philippines

Don Honorio Ventura State University - Candaba Campus

Candaba, Pampanga
College of the Business Studies

INSTRUMENTS/QUESTIONNAIRE
Problem no 1: What is the attitude of employees toward their work in terms of:
a. Cognitive attitude
b. Affective attitude
TABLE 1: The Attitude of Employees toward their work in terms of Cognitive Attitude

5-STRONGLY AGREE; 4-AGREE; 3-SOMEWHAT AGREE; 2-DISAGREE; 1-STRONGLY DISAGREE

Indicators 5 4 3 2 1
1. I think I know my work.
2. I think that I have the knowledge to perform my work.
3. I think that I have enough experience to carry out my tasks.

4. I think that I am familiar with all the details of my work.

5. I think that I have the skills to carry out my work.
6. I think I can carry out my work without the help of others.

TABLE 2: The Attitude of Employees toward their work in terms of Affective Attitude
Indicators 5 4 3 2 1
1. I feel happy with my work.
2. I love the work I am doing.
3. My work gives me satisfaction.
4. I feel good because my work matches my skills.
5. My work is important to me.
6. My work gives me a sense of meaning.
Questionnaire on Employees’ Attitude towards Work (Independent Variable): Adopted from the
study of Abun et al., (2021, November 3). Effect of attitude toward work, work environment on the
employees’ work self-efficacy.International Journal of Research in Business and Social Science 10 (7),
129-141.

A. Task Performance 5 4 3 2 1
1. I manage to plan my work so that it was done on time.
2. My planning was optimal.
3. I kept in mind the results that I have to achieve in my work.

4. I was able to separate main issues from side issues at work.

5. I knew how to set the right priorities.
6. I was able to perform my work well with minimal time and
effort.
B. Contextual Performance 5 4 3 2 1
1. I took on extra responsibilities.
2. I started a new task myself when my old ones were finished.
3. I took on a challenging work task, when available.
4. I worked at keeping my job knowledge up-to-date.
5. I worked at keeping my job skills up-to-date.
6. I came up with creative solutions to new problems.
7. I kept looking for new challenges in my job.
8. I did more more than was expected of me.
9. I actively participated in work meetings.
10. I actively look for ways to improve my performance at work.
 Republic of the Philippines
Don Honorio Ventura State University - Candaba Campus
Candaba, Pampanga
College of the Business Studies

11.I grasped opportunities when they presented themselves.

12.I knew how to solve difficult situations and setbacks quickly.
C. COUNTERPRODUCTIVE WORK BEHAVIOR 5 4 3 2 1
1. I complained about unimportant matters at work.
2. I made problems greater than they were at work.
3. I focused on the negative aspects of a work situation, instead
of on the positive aspects.
4. I spoke with colleagues about the negative aspects of my
work.
5. I spoke with people from outside the organization about the
negative aspects of my work.
6. I did less than was expected of me.
7. I managed to get off from a work task easily.
8. I sometimes did nothing, while I should have been working.
Questionnaire on Workplace Performance (Dependent Variable): Adopted from the study of Abun
et al., (2021, October 24). Employees’ self-efficacy and work performance of employees as mediated
by work environment. International Journal of Research in Business and Social Science Vol.10, No(7)
ISSN:2147-4478, (01-25).
 Republic of the Philippines
Don Honorio Ventura State University - Candaba Campus
Candaba, Pampanga
College of the Business Studies

5-STRONGLY AGREE 4-AGREE 3-NOT SURE 2-DISAGREE 1-STRONGLY DISAGREE

PHYSICAL WORK ENVIRONMENT 5 4 3 2 1

1. Our offices and workspace are well designed
2. We have requisite equipment to perform duties
3. The level of cleanliness here is good
4. The layout of the offices and workspace here are good
5. The furniture here is unsuitable and not comfortable
6. There is a lack of ventilation here
7. There are not enough light here
8. There are insufficient safety measures in case of emergencies
9. There is a lack of personal protective equipment for work
10. The temperature at my workplace is too high and there are no air conditions
11. The working hours here is too long
12. My workload is too much
13. What I do here is in line with what I was employed to do (role congruity)
14. There is always overcrowding at my workplace
15. I get the support of my supervisors all the time
16. Coaching or on the job training is available to us to enhance our performance
on the job
PSYCHOLOGICAL WORK ENVIRONMENT 5 4 3 2 1
17. The Level of salary here is good
18. My performance matches with my pay
19. I feel comfortable, safe, and healthy here
20. There is excessive noise here
21. We are expected to focus on tasks without criticizing out employers or
supervisors
SOCIAL WORK ENVIRONMENT 5 4 3 2 1
22. My co-workers have good relationship with me and they are friendly
23. My supervisors have good relationship with me and they are friendly
24. There is effective communication in this establishment
25. Over here employees are involved in decision making
26. My work is such that I am able to balance work and family
27. We have very rigid chains of command
28. I have the autonomy to perform my duties
29. We have very good team culture in the Assembly
30. I always get feedback on my performance
31. We are free to apply new skills and ideas that we have
ADMINISTRATIVE WORK ENVIRONMENT 5 4 3 2 1
32. There is opportunity for promotion
33. I like the employee performance appraisal system here
34. All people working here including myself have all the skills required to
perform our responsibilities
35. We are given enough authority to perform our duties
36. I am comfortable with the recruitment agreement my employers have with
me
 Republic of the Philippines
Don Honorio Ventura State University - Candaba Campus
Candaba, Pampanga
College of the Business Studies

37. There are career development opportunities in the Municipal Assembly

38. Employees are involved in goal setting
39. Work processes are documented and rigid such that you can’t vary them
when there is the need to do so
40. We have a hand in how much is paid to us as incentives
Questionnaire on Work Environment (Independent Variable): Adopted from the study of Ofanija
(2021, April 29). Work environment on productivity questionnaire.

1-HIGHLY DISSATISFY 2-DISSATISFY 3-NEUTRAL 4-SATISFY 5-HIGHLY SATISFY

JOB SATISFACTION 1 2 3 4 5
1. You are satisfied with your work
2. You are satisfied regarding your associate works
3. Work makes the best use of my abilities
4. Having physical working conditions that are safe, not injurious to health,
not stressful
5. Having a job that provides a steady employment
6. There are not enough light here
7. There are insufficient safety measures in case of emergencies
WORK EXPERIENCE 1 2 3 4 5
8. I feel that workplace training opportunities encourage me to work better
9. I am valued as a hardworking individual within my organization
10. I need assistance in performing jobs
11. I’m happy about the promotion criteria of the employees
JOB PERFORMANCE 1 2 3 4 5
12. I have the tools and resources I need to do my job
13. My supervisor actively listen to my issues and suggestions
14. Working hours that allow me enough time with family and time to
pursue other strong interests
15. In my job, I am satisfied with how often I take part in problem solving
16. You are enthusiastic about your job
Questionnaire on Employee Performance (Dependent Variable): Adopted from the study of
Weerasinghe (n.d.). Liktionnaire measure employee performance of the crest fashions pvt (Warana).

DETERMINATION OF EMPLOYEE JOB SATISFACTION

Please circle one number, the extent to which you agree with the following statements about your job
satisfaction:
 Republic of the Philippines
Don Honorio Ventura State University - Candaba Campus
Candaba, Pampanga
College of the Business Studies

1 = STRONGLY DISAGREE 2 = DISAGREE 3 = NEITHER AGREE NOR DISAGREE

4 = AGREE 5 = STRONGLY AGREE

A. RECOGNITION 1 2 3 4 5
1 I feel appreciated when I achieve or complete a task
2 My supervisor always thanks me for a job well done
3 Right amount of recognition is given for work accomplishment
B. NATURE OF WORK 1 2 3 4 5
1 My work is thrilling, and I have a lot of variety in tasks that I do
2 I am empowered enough to do my job
3 My job is challenging and exciting
4 I feel a sense of pride in doing my job
5 I sometimes feel my job is meaningless
C. PROMOTION AND GROWTH 1 2 3 4 5
1 If I do well in my job, I stand a fair chance of being promoted
2 I am satisfied with my chances for promotion in this organization
3 There is little or no chance of promotion in my organization
4 My job allows me to grow & develop, I feel I have grown as a person
5 My job allows me to improve my experience, skills and performance
D. PAY AND ALLOWANCES 1 2 3 4 5
1 I am satisfied with my pay
2 They pay I receive is appropriate for the work I do
3 I feel satisfied with the annual increment provided by my organization
4 I am satisfied with the bonuses/allowances and incentives available to me
5 I am satisfied with the end of contract benefits I receive
E. RELATIONSHIP WITH SUPERVISOR AND CO-WORKERS 1 2 3 4 5
1 I feel satisfied at work because my supervisor is pleasant & cares about
employee’s feelings
2 My supervisor stands up for the employees & is great role model
3 My supervisor is very competent in doing his/her job
4 There is too much bickering and fighting among peers at work
5 I like working with my co-workers because they are helpful & friendly
F. JOB SECURITY 1 2 3 4 5
1 I believe safe working at my workplace
2 I believe my job is secure
3 My workplace is in an area where I feel comfortable
Questionnaire on Employee Job Satisfaction (Independent Variable): Adopted from the study of
Banda, P. (2019, May). A framework of factors affecting employee job satisfaction in Non-
governmental organization in Zamba.

Organization identification (Bao and Zhong, 2019):

1. I feel strong this with my current organization.
2. I experience a strong sense of belonging to this organization.
3. I feel proud to work for this organization.
4. I am sufficiently acknowledged in my current organization.
5. I am glad to be a member of this organization.
Employee Engagement (Fletcher et al., 2018):
1. I speak highly of this organization to my friends.
2. This organization is known as a good employer.
3. I proud to tell others that I am part of this organization.
4. I always do more than is actually required.
5. I try t help others in this organization whenever I can.
6. I try to keep abreast of current development in my area.
 Republic of the Philippines
Don Honorio Ventura State University - Candaba Campus
Candaba, Pampanga
College of the Business Studies

7. I volunteer for things that contribute to the organization’s objectives.

8. I frequently make suggestions to improve the work of my team/department.
Employee Commitment (Frye et al., 2020):
1. I really feel as if this company’s problems are my own.
2. I feel a strong sense of “belonging” to my company.
3. I feel “emotionally” attached to this organization.
4. I would feel guilty if I left my organization now.
5. This company has a great deal of personal meaning to me.
6. I owe a great deal to my organization.
7. I am proud to work for this organization.
Job Contentment (Frye et al., 2020):
1. I feel fairly well satisfied with my present job.
2. I find real enjoyment in work.
3. I get a feeling of accomplishment from my job.
4. I feel that I am happy with my work.
5. I am satisfied with my job for the time being.
Questionnaire on Employee Retention (Dependent Variable): Adopted from the study of
Chatzondes, D., and Chatzoglou, P. (2022, May 2). Factors affecting employee retention: Proposing an
original conceptual framework. International Journal of Economic and Business Administration,
Volume X, Issue 1, (pp. 49-67).