The document is a technical service bulletin regarding air spring fault finding on Bentley vehicles. It provides instructions for technicians to check for air leaks in the air springs by measuring ride height differences overnight and inspecting for leaks at connection points using leak detector spray. If air leaks are found at the air springs, the technician should raise a ticket to await guidance on potentially replacing faulty springs. Mandatory reporting is required for all air spring issues.
The document is a technical service bulletin regarding air spring fault finding on Bentley vehicles. It provides instructions for technicians to check for air leaks in the air springs by measuring ride height differences overnight and inspecting for leaks at connection points using leak detector spray. If air leaks are found at the air springs, the technician should raise a ticket to await guidance on potentially replacing faulty springs. Mandatory reporting is required for all air spring issues.
The document is a technical service bulletin regarding air spring fault finding on Bentley vehicles. It provides instructions for technicians to check for air leaks in the air springs by measuring ride height differences overnight and inspecting for leaks at connection points using leak detector spray. If air leaks are found at the air springs, the technician should raise a ticket to await guidance on potentially replacing faulty springs. Mandatory reporting is required for all air spring issues.
The document is a technical service bulletin regarding air spring fault finding on Bentley vehicles. It provides instructions for technicians to check for air leaks in the air springs by measuring ride height differences overnight and inspecting for leaks at connection points using leak detector spray. If air leaks are found at the air springs, the technician should raise a ticket to await guidance on potentially replacing faulty springs. Mandatory reporting is required for all air spring issues.
Hongkong-Macau (5HK),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),United States E05 Bentley USA and rest Market area America (6E05) Brand Bentley Transaction 2030217/6 No. Level EH Status Released for publishing Release date Jan 18, 2019
New customer code
Object of complaint Complaint type Position chassis -> damping\suspension regulation -> automatic level control system functionality -> no function chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight left rear chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight right rear chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight left front chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight right front chassis -> damping\suspension regulation -> automatic damper adjustment functionality -> no function chassis -> wheel suspension, suspension, damping leaks chassis -> level control system, pitch and roll compensation functionality
New workshop code
Object of complaint Complaint type Position chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight left front chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight left rear chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight right front chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight right rear chassis -> wheel suspension, suspension, damping -> shock absorber leaks -> not watertight > no instruction < chassis -> level control system, pitch and roll compensation -> level\damping control module functionality -> no function
Vehicle data Continental Series and Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 39* 2012 E * * * 39* 2013 E * * * 39* 2014 E * * * 39* 2015 E * * * 39* 2016 E * * * 39* 2017 E * * * 39** 2018 E * * * 3W* 2004 E * * * 3W* 2005 E * * * 3W* 2006 E * * * 3W* 2007 E * * * 3W* 2008 E * * * 3W* 2009 E * * * 3W* 2010 E * * * 3W* 2011 E * * * 3W* 2012 E * * * 3W* 2013 E * * * 4W2* 2014 E * * * 4W2* 2015 E * * * 4W2* 2016 E * * * 4W2* 2017 E * * * 4W2* 2018 E * * *
Mulsanne Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3Y212A 2018 E Mulsanne 377/V8 8AG CZMB RRV NHJ 3Y213A 2018 E Mulsanne Speed 395/V8 8AG CZMA RRV NHJ 3Y612A 2018 E Mulsanne Lang 377/V8 8AG CZMB RRV NHJ
New Continental GT Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S31AB 2018 E Cont GT(MSB) BY634 447/W128AG DDB SVZ - 3S31BB 2018 E Cont GT(MSB) BY634 467/W128AG DDB TPT - 3S31BB 2018 E Cont GT(MSB) BY634 467/W128AG DDB SVZ -
Bentayga Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V14A9 2018 E SUV BY636 447/W128AG DDBB RGQ QUS 4V14A9 2018 E SUV BY636 447/W128AG DDBB QTZ QUS 4V14A9 2018 E SUV BY636 447/W128AG DDBB SHT QUS 4V14B9 2018 E SUV Diesel BY636 310/V8 8AG CZAA SKQ QUS 4V14B9 2018 E SUV Diesel BY636 310/V8 8AG CZAA RWF QUS 4V14B9 2018 E SUV Diesel BY636 310/V8 8AG CZAA SWY QUS 4V14B9 2018 E DCDB RWF QUS 4V14C9 2018 E SUV Diesel BY636 320/V8 8AG CZAC RWF QUS 4V14C9 2018 E SUV Diesel BY636 320/V8 8AG CZAC SKQ QUS 4V14C9 2018 E SUV Diesel BY636 320/V8 8AG CZAC SWY QUS 4V14D9 2018 E SUV KoVOMo BY636 404/V8 8AG DCUA RWH QUT
Documents Document name master.xml Technical Service Bulletin Transaction No.: 2030217/6 Air Spring Fault Finding Release date: Jan 18, 2019
Condition The front and/or rear suspension appears to have dropped
Technical Background The Bentley vehicles listed below are fitted with air springs as part of the suspension system. Should air leak from the air springs this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoir. This includes potential air leak points on the air spring and also the locations of an air leak that can be repaired without the need to replace an air spring. Please follow and complete the check list within the Measure section of this TPI to help in diagnosing the issue (the check list does not need to be sent as an attachment should a DISS technical query be raised). Should a leak be found from an air spring please raise a DISS technical query and include as much information as possible including photograph/s of the leak/s location. Once the DISS ticket has been submitted please await clarification from your TSC before commencing with replacing any of the suspected faulty air springs.
Mandatory reporting is applicable for all air spring related issues.
Production Solution Not applicable
Service Position the vehicle on a flat and level surface and allow it to cool down. • Important: Set the vehicle suspension into “Jack” mode. Adhere strips of masking tape (1) from the centre of each wheel to the highest part of the wheel arch as shown, making sure they are applied taut. Using a tape measure (2), also measure and take note of the ride heights (A-A) at all four corners of the vehicle. See Figure 1.
Figure 1 Leave the vehicle overnight and again measure the ride heights (A-A) at all four corners of the vehicle. Compare these values with those taken previously. If there is NO difference in ride heights, and the strips of masking tape are still ‘taut’ then no air leak is present. Please explain to the customer the long term storage or changing climate conditions would cause a drop in ride height which is normal. As soon as the vehicle is started, the compressor will level the vehicle automatically. No further action is required. If there IS a difference in ride heights, and the strips of masking tape (1) have ‘sagged’ (shown in Figure 2), then refer to the following leak finding procedures below. Figure 2
It should be noted that if these checks involve a claim through warranty then photographic evidence of the vehicle sagging and air leak should be included. Always select “Jack mode” before raising the vehicle and exhausting the air from the suspension system. Refer to Elsapro. Repair Group 43. Section 1 - Front suspension air spring fault finding
Before any other checks are made to the front air springs check to confirm the pipes are fully inserted and firmly connected within the brass fitting. Air leakage may not be audible. A possible symptom of air leakage is excessive operation of the air pump located above the rear diffuser. If no air leakage is apparent at the pipe unions and there is excessive operation of the air pump compressor, there may be a damaged air supply pipe to an air spring. With the air suspension fully charged, use leak detector spray or a mild soap solution to check the connections for leaks as shown in the accompanying table. Place an X in the appropriate column next to each check. Front air spring check points - Continental series (pre 2018) and Flying Spur
Check Yes No Comments
Brass fitting to air spring (1)
Brass intermediate connection (2) Air feed pipe connection (3) Top of air spring (4) Air spring gaiter condition (5) Air canister and canister to air spring (6 & 7) Bottom of the air spring (8) Top of the air spring (9). Within engine compartment, pull dust seal back to inspect! If this air supply pipe is leaking, refer to the Elsapro, “Air Supply Pipe - To Repair” - Repair Group 43. Front air spring check points – Mulsanne
Check Yes No Comments
Air connection to air spring (1)
Upper air spring (2) Top of air spring (3) Air spring gaiter condition (4) Bottom of the air spring (5)
Front air spring check points – Bentayga
Check Yes No Comments
Air connection to air spring (1) Top of air spring (2 & 3) Upper areas of air spring gaiter (4 & 6) Air spring upper gaiter condition (5) Lower areas of air spring gaiter (7 & 9) Air spring upper gaiter condition (8)
Front air spring check points – New Continental GT
Check Yes No Comments
Air connection to air spring (1)
Sealing area of top nut (2) Top crimp area (3) Top of air spring (4) Air spring gaiter condition (5) Lower areas of air spring gaiter (6) Switching valves, solenoids and welds (7&8) Section 2 - Rear suspension air spring fault finding
Before any other checks are made to the rear air springs check to confirm the pipes are fully inserted and firmly connected within the brass fitting. Air leakage may not be audible. A possible symptom of air leakage is excessive operation of the air pump located above the rear diffuser. If no air leakage is apparent at the pipe unions and there is excessive operation of the air pump compressor, there may be a damaged air supply pipe to an air spring. With the air suspension fully charged, use leak detector spray or a mild soap solution to check the connections for leaks as shown in the accompanying table. Place an X in the appropriate column next to each check. Rear air spring check points - Continental series (pre 2018) and Flying Spur
Check Yes No Comments
Brass fitting to air spring (1)
Top of air spring (2 & 3) Air spring bellows (4) Air feed pipe connection (5) Air spring gaiter condition (6) Air canister and canister to air spring (7, 8 & 9) Electrical cable route for air escaping (10) Rear air spring check points - Mulsanne
Check Yes No Comments
Air feed pipe connection (1)
Top of air spring (2 & 3) Upper air spring bellows (4 & 5) Lower air spring bellows (6 & 7) Air spring gaiter condition (8 & 9)
Rear air spring check points - Bentayga
Check Yes No Comments
Air feed pipe connection (1)
Top of air spring (2) Air spring gaiter condition (3 & 4) Lower areas of air spring (5 & 6) Rear air spring check points – New Continental GT
Check Yes No Comments
Air feed pipe connection (1)
Top of air spring (2) Air spring gaiter condition (3 & 4) Lower area of air spring (5)
Section 3 - Air supply unit check points
Check for any air leaks on or around the air supply (compressor) unit. Place an X in the appropriate column next to each check. Air supply check points - Continental series (pre 2018) and Flying Spur
Check Yes No Comments
Air pipe connections (1 to 6)
Air supply check points – Mulsanne
Check Yes No Comments
Air pipe connections (1 to 6)
Air supply check points – Bentayga
Check Yes No Comments
Air pipe connections (arrows)
Air supply check points – New Continental GT
Check Yes No Comments
Air pipe connections (2 & 3)
Section 4 - Air reservoir unit check points Check for any air leaks on or around the air reservoir. Place an X in the appropriate column next to each check. Air supply check points - Continental series (pre 2018) and Flying Spur
Location: Boot floor Air supply check points – Bentayga
Check Yes No Comments
Air pipe connections on the twin tanks (arrows).
Location: Rear footwells
Air supply check points – New Continental GT
Check Yes No Comments
Air pipe connection (2)
Location: Underside of boot floor Section 5 - Air pipe repairs
In the event of an air leak from the air pipe/brass fittings on the supply unit the brass fittings and internal olive can be replaced individually.
To repair an air pipe, refer to Elsapro, “Air Supply Pipe - To Repair” - Repair Group 43. Using a “Vehicle Tester”, recharge the air system. Refer to Elsapro, “To discharge and charge” - Repair Groups 40 and 42.
Warranty It should be noted that if checks involve a claim through warranty then photographic evidence of the vehicle sagging and air leak should be included with the DISS technical query where possible. Pictures should include the following: • Tape (1) applied before and after, showing the tape sagging. See Figure 4. • All ride height measurements (A-A) before and after. See Figure 4. • Soap solution bubbling at the point of air leak (where possible).
