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    1COR013

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    To log into CargoWise, users must first obtain login credentials from their System Administrator. They then open the CargoWise Cloud Client app and enter their username and password. This will open the CargoWise application window where users select their company, branch, and department and click "OK" to log in. Once logged in, the CargoWise home page opens allowing users to access menus and information.

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    © All Rights Reserved
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    1COR013

    Uploaded by

    pshiwani29
    88 views2 pages
    To log into CargoWise, users must first obtain login credentials from their System Administrator. They then open the CargoWise Cloud Client app and enter their username and password. This will open the CargoWise application window where users select their company, branch, and department and click "OK" to log in. Once logged in, the CargoWise home page opens allowing users to access menus and information.

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    To log into CargoWise, users must first obtain login credentials from their System Administrator. They then open the CargoWise Cloud Client app and enter their username and password. This will open the CargoWise application window where users select their company, branch, and department and click "OK" to log in. Once logged in, the CargoWise home page opens allowing users to access menus and information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    88 views2 pages

    1COR013

    Uploaded by

    pshiwani29
    To log into CargoWise, users must first obtain login credentials from their System Administrator. They then open the CargoWise Cloud Client app and enter their username and password. This will open the CargoWise application window where users select their company, branch, and department and click "OK" to log in. Once logged in, the CargoWise home page opens allowing users to access menus and information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    How do I log into CargoWise?

    Before you start


    Your System Administrator will need to provide you with access to the CargoWise Cloud Client
    app, together with your username and password, so that you can access CargoWise.

    Quick steps
    Log into CargoWise
    1. Open the CargoWiseCloud Client app. and enter the credentials provided by your System
    Administrator.

    2. In the CargoWiseCloud Client app window, right-click on the CargoWise database icon and
    select Run. Or, double-click on the icon to open the application.

    Tip: to save the CargoWise database icon to your desktop, providing quick access, right-click
    and select Create Desktop Shortcut.

    3. In the CargoWise application window, within the Login section, enter:


    a. Username
    b. Password

    4. Click on the Login button.

    Password Reset: if this is the first time you are logging in, you’ll be prompted to reset your
    password. Enter your Old Password, then enter the New Password twice to reset it and
    continue.

    Note: when you change the password for your Production (live) system, it will change the
    password for the CargoWise Cloud Client Application.

    5. In the Company, Branch and Department section, review/enter:


    a. Company
    b. Branch
    c. Department
    6. Click on the OK button.

    1COR013 | 1
    © 2023 WiseTech Global 7 February 2023
    Login Company, Branch and Department access restricted: Staff security rights control
    access to a Company, Branch and or Department. Please see your system controller if you
    cannot login.

    7. The CargoWise home page will open, allowing you to browse the Information Portal and Main
    menus.

    Log into another Company


    1. Within CargoWise, click on the Jump menu.
    2. Click on the Options menu and select Change Company, Branch and Department.

    Tip: you can also enter CTRL + Shift + B.

    3. In the Company, Branch and Department section, change the login details as required.
    4. Click on the OK button

    After login; the Company, Branch, and Department you accessed will be remembered for
    next time.

    Can I login to multiple CargoWise sessions?


    You can log into multiple instances of CargoWise using the same machine. However, if you
    attempt to login from another machine while there is an existing session open on the current
    desktop, you'll receive a system prompt advising that you can force the other login user to
    be logged off by clicking on the Yes button. On the other machine, a system prompt will
    display giving 60 seconds to save the work before the application automatically exits.

    Want to learn more?


    • 1COR016 – How do I navigate in CargoWise?
    • 1COR338 – How do I use the Options and Help menus in CargoWise?

    Support: press the F1 key from anywhere within CargoWise to raise an eRequest.

    1COR013 | 2
    © 2023 WiseTech Global 7 February 2023

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