CAME Issue-1 Rev 4 - May-2023

Document No.
: -----------
CONTINUING AIRWORTHINESS MANAGEMENT

EXPOSITION (CAME)
Issue: 1, Issue Date: 28-Dec-2021

Revision: 4, Revision Date: 25-May-2023
All rights reserved

Biman CAMO- Cover page
By Biman Bangladesh Airlines Ltd.
CONTINUING AIRWORTHINESS Issue: 1
Biman MANAGEMENT EXPOSITION Date: 28-Dec-2021
BANGLADESH AIRLINES PART 5, CHAP 5.8 Rev: 0
LIST of AMP Date: 28-Dec-2021
Document No.: -----------
CONTINUING AIRWORTHINESS MANAGEMENT

EXPOSITION (CAME)
Issue: 1, Issue Date: 28-Dec-2021

Revision: 4 Revision Date: 25-May-2023
Biman Engineering &Material Management
Copy No.:
Document Holder:
CONTROLLED COPY
Biman CAMO
qtGt q'q{ Headquarters
frfu e&cr"Fr q{RB, <t(qlcq't Civil Aviation Authority, Bangladesh
1 .0000. i t3 .3 8.012.22-225 Dated: 29-05-2023
Managing Director
Biman Bangladesh Airlines
Biman Engineering Complex
Hazrat Shahjalal International Airport
Dhaka.
x,,' Chief Engineer, Quality Assurance
SUBJECT: OF NT
AIRTTJORTHINES S EXPOSITION )oF
PABT-h4qAMO OF tsIMAN BANGLADESH AIRLINES LTD
Your Ref: 3 0.34.0000.03 7.65. 1 85. 23.1 12, Dated: l0 }lday 2023
lli'q:t,
Amendmerrl orc (rrrnjinuing Airworthiness Management Exposition(CAME) of Biman Bangladesh

.4 irlines l,td. is hereby ,jplrr,ri'eJas [ssue-i, Rev-04 with air ef ctive
fi'om date: 25'05-2023'
',. 'y'ou are requesteci io take llecessary action and circulate to all CAME holders including CAAB'
for renewal of
3. This is also be informed here that findings related to CAME noted during the audit
i. "-\ {.1 & ,{OC .:' re ret'3' ':onsirlered closed'
u\ su*, of 't'K 2i,,-,;', ., (

,+. 'l'aka Tw.;nty F'ive thousand including Tax & VAT) only tleposited in the
-:irrance Dcpra;t;,ei,'; ui CrUri an t7-05-2023 as
a fee for approval of Revision of above mentioned
contiiluing Airr,rorthiness Management Exposition(cAME) is acknowledge'
'ilranking yo'.i
Truly Yours,
@
(ABDUL KADIR)
DePutY Director (Aw Std)
Airworthiness & Engineering Division
Civil Aviation Authori8" Bangladesh
E-mail : kadir7 11 9@Jahoo'com
es
Rea,.i F ile
BANGLADESH AIRLINES PART - INTRO Rev: 1
MANUAL INTRODUCTION Date: 10-May-2022
MANUAL
INTRODUCTION
Page : INTRO - i
Biman CAMO
PART (INTRO): MANUAL INTRODUCTION - Index
This Part contains the following:

(0) Index
(i) Foreword
(ii) Table of contents
(iii) List of effective pages
(iv) Record of revisions
(v) Distribution list
(vi) Abbreviations used
(vii) Compliance Check List
Page : INTRO - ii
Biman CAMO
(i)
FOREWORD
This Continuing Airworthiness Management Exposition (CAME) is approved under CAAB Part-M
subpart G and defines the policy, organisation and procedures of “Biman Bangladesh Airlines”,
which is committed to functioning as a Continuing Airworthiness Management Organization
(CAMO).
All policies and procedures in this CAME are proposed/recommended by the undersigned and all
employees of “Biman Bangladesh Airlines” are obligated to carry out all continuing airworthiness
tasks in accordance with policies and procedures contained in this CAME.
The contents of documentation used directly in the conduct or support of aircraft operations are
written in English language. The contents are clear, legible, and easily understandable and made
readily identifiable, available and accessible to all personnel of “Biman Bangladesh Airlines”. The
contents of documentation are presented in a logical and consistent format that permits ease of
use by all users. Human Factor principles are considered while preparing/amending the manuals,
procedures and instructions. This manual is a living document and is reviewed and revised at
periodic intervals to take into account changes in regulations and feedback from the
organization and the industry.
It is understood that the CAAB continues approval for “Biman Bangladesh Airlines” as a CAMO
whilst the CAAB is satisfied that the procedures are being followed.
Signed: . . . . . . . . . . . . . . . . . . . . .
Date: . 25-05-2023.
Shafiul Azim
Accountable Manger &
Managing Director and Chief Executive Officer
Biman Bangladesh Airlines Limited.
Biman CAMO Page: INTRO- iii

BANGLADESH AIRLINES PART -INTRO Rev:
Rev: 20
MANUAL INTRODUCTION Date: 28-Aug-2022
Date: 28-Dec-2021
(ii) TABLE OF CONTENTS

CHAPTER TITLE Page No.
Part Intro Introduction INTRO – (i)
(0) Part INTRO - Index INTRO – (ii)
(i) Foreword INTRO – (iii)
(ii) Table of contents INTRO – (iv)
(iii) List of effective pages INTRO – (xii)
(iv) Summary/Records of changes INTRO – (xxxi)
(v) CAME Distribution INTRO – (xxxiii)
(vi) Acronyms INTRO – (xxxiv)
(vii) Compliance Check List INTRO – (xxxvii)
(viii) Approval by the Quality Manager and the Camo Manager INTRO – (xliv)
Part 0 General Organisation 0-1
0.0 GENERAL ORGANISATION INDEX 0-2
0.1 Corporate Commitment by the Accountable Manager 0.1-1
0.2 General Information 0.2-1
a) Brief description of Biman Bangladesh Airlines CAMO 0.2-1
b) Relationship with other organizations 0.2-1
c) Aircraft managed – fleet composition 0.2-2
d) Types of Operations 0.2-2
e) Scope of Biman CAMO 0.2-3
f) Continuation of Validity 0.2-3
0.3 Management Personnel 0.3-1
A.1 Accountable Manager 0.3-1
A.2 Director Engineering & Material Management 0.3-1
B. Nominated Post Holders 0.3-2
(1) CAMO Manager 0.3-2
(2) Deputy to CAMO Manager 0.3-3
(3) Quality Manager 0.3-4
(4) Deputy to Quality Manager 0.3-4
C. Continuing airworthiness coordination 0.3-5
D. Duties and responsibilities 0.3-8
1. Engineering Services Department 0.3-8
2. Engineering Planning Department 0.3-23
3. Quality Assurance division 0.3-32
4. Principal Engineer - Maintenance Control Center 0.3-35
5. Process for delegation of duties 0.3-35
E. Manpower resources and training policy 0.3-36
1. Manpower resources 0.3-36
2. Man-hour planning 0.3-37
3. Training 0.3-38
(1) Training policy 0.3-38
Biman CAMO Page: INTRO -iv

Rev: 0
1
Date: 28-Dec-2021
(2) Assessment of need for recurrent/continuation training 0.3-38

(3) Training Records and follow-up 0.3-38
4. Qualification of post holder and other executives 0.3-39
5. Authorization/Approval 0.3-40
6. Establishment and control of personnel competence 0.3-40
0.4 Management Organisation Chart 0.4-1
0.4.1 Biman CAMO organization chart 0.4-1
0.5 Notification procedure to CAAB regarding changes to activities 0.5-1
/ approval / location / personnel
0.5.1 General 0.5-1
0.5.2 Notification Procedure 0.5-1
0.6 Exposition Amendment Procedure 0.6-1
0.6.1 General 0.6-1
0.6.2 Procedure for Direct Approval 0.6-1
0.6.3 Indirect Approval 0.6-2
0.6.4 Annual review 0.6-4
0.7 Facilities 0.7-1
(1) Location of facilities: 0.7-1
(2) Work area/offices 0.7-1
(3) Storage for maintenance records 0.7-1
(4) Technical library 0.7-1
(5) Computer Network & Systems 0.7-1
(6) Communication System 0.7-1
(7) Layout of premises: 0.7-2
Part 1 Continuing Airworthiness Management Procedures 1-1
1.0 Index 1-2
1.1 Aircraft technical log utilization and MEL application 1-3
1.1A. Aircraft Technical Log Utilization 1.1-1
1.1 B. MEL application 1.1-9
1.2 Aircraft Maintenance Programmes– development, amendment 1.2-1
and approval
(1) General 1.2-1
(2) Content of the AMP 1.2-1
(3) Source documents 1.2-4
(4) Responsibilities 1.2-4
(5) AMP Amendments/Review 1.2-4
(6) Procedure for Permitted variations to maintenance periods 1.2-6
(7) Approval by the CAAB 1.2-7
1.3 Time and Continuing Airworthiness Records, Responsibilities, 1.3-1
Retention, Access
1.3.0 Policy and responsibility 1.3-1
1.3.1 Hours and cycles recording 1.3-2
Biman CAMO Page: INTRO -v

Rev: 0
1
MANUAL INTRODUCTION Date: 28-Dec-2021
Date: 10-May-2022
1.3.2 Aircraft Records 1.3-2

1.3.3 Retrieval system of Aircraft Technical Records 1.3-4
1.3.4 Transfer of continuing airworthiness records 1.3-5
1.3.5 Disposal of Aircraft Technical Records 1.3-5
1.3.6 Access to Continuing Airworthiness Records in the Event of an 1.3-6
Accident/Incident
1.3.7 Archiving 1.3-6
1.4 Accomplishment and Control of Airworthiness Directives 1.4-1
1.4.1 AD Policy 1.4-1
1.4.2 Airworthiness directive information 1.4-1
1.4.3 AD Collection/receiving procedure 1.4-1
1.4.4 Airworthiness directive decision 1.4-2
1.4.5 Airworthiness Directive Accomplishment Procedure 1.4-5
1.4.6 Airworthiness Directive Compliance Procedure on an Aircraft 1.4-6
by Outside Party
1.4.7 Airworthiness Directive Compliance Procedure on Aircraft 1.4-6
Components
1.4.8 Airworthiness Directives compliance document keeping 1.4-7
procedure
1.4.9 Airworthiness Directive Control 1.4-8
1.4.10 AD accomplishment status 1.4-9
1.4..11 Airworthiness Directive Status 1.4.10
1.5 Analysis of the Effectiveness of the Aircraft Maintenance 1.5-1
Program.
1.15.1 General 1.5-1
1.15.2 Tools 1.5-1
1.15.3 Analysis 1.5-1
1.6 Non-Mandatory Modification Embodiment Policy 1.6-1
1.6.1 General 1.6-1
1.6.2 Assessment 1.6-1
1.6.3 Decision and implementation: 1.6-1
1.7 Major Repair and Modification Standards 1.7-1
1.7.1 Major repair 1.7-1
1.7.1.1 Approval procedure for repair 1.7-1
1.7.2 Major modification: 1.7-2
1.7.2.1 Approval procedure of modification 1.7-2
1.7.3 Application for repair/modification approval 1.7-2
1.7.4 Incorporation and recording 1.7-3
1.8 Defect Reports 1.8-1
1.8.0 Aircraft defects 1.8-1
1.8.1 Analysis 1.8-1
1.8.2 Liaison with manufacturers and regulatory authorities 1.8-2
1.8.3 Deferred defect policy 1.8-2
Biman CAMO Page: INTRO -vi

Rev: 10
Date: 10-May-2022
1.8.4 Non Deferrable Defects 1.8-3

1.8.5 Repetitive Defects 1.8-3
1.8.6 Mandatory Occurrence Reporting 1.8-4
1.8.7 Liaison Meeting 1.8-4
1.9 Engineering Activity 1.9-1
1.9.1 Policy 1.9-1
1.9.2 Repairs 1.9-1
1.9.3 Modification 1.9-1
1.9.4 Fabrication of items 1.9-2
1.10 Reliability Programmes 1.10-1
1.10.1 Extent and scope of the reliability program 1.10-1
1.10.2 Specific organizational structure, duties and responsibilities 1.10-1
1.10.3 Establishment of reliability data 1.10-1
1.10.4 Details of data collection procedure 1.10-2
1.10.5 Details analysis of collected data 1.10-3
1.10.6 Corrective action system (AMP amendment) 1.10-14
1.10.7 Reliability meetings 1.10-14
1.10.8 Organization Responsibilities and Program control 1.10-17
1.10.9 Specimen pages of Reliability report 1.10-18
1.11 Pre-Flight Inspections 1.11-1
1.11.1 General 1.11-1
1.11.2 Certification Privileges (Scope) 1.11-2
1.11.3 Preparation of Aircraft for Flight 1.11-2
1.11.4 Sub-Contracted Ground Handling Functions: 1.11-2
1.11.5 Security of Cargo and Baggage Loading: 1.11-3
1.11.6 Control of Aircraft Refuelling Quantity/Quality 1.11-3
1.11.7 Control of Snow, Ice, Dust and Sand Contamination to an 1.11-3
Approved Standard:
1.12 Aircraft Weighing 1.12-1
1.13 Check Flight Procedures 1.13-1
a) General 1.13-1
b) Procedures and standards 1.13-1
1.14 Planning procedures 1.14-1
1.14.1 Continuing Airworthiness Task - 1.14-1
Accomplishment of Line Maintenance Checks as per approved
1.14.2 1.14-1
AMP
Procedure to prepare Schedule check package.
1.14.3 1.14-2
Material &Tools Demand procedure for Schedule check
1.14.4 package 1.14-3
AMP Database update procedure

1.14.5 1.14-3
1.14.6 Schedule Check Package Closing procedure. 1.14-4
Biman CAMO Page: INTRO -vii

BANGLADESH AIRLINES PART -INTRO Rev:10
Rev:
MANUAL INTRODUCTION Date:10-May-2022
Date: 28-Dec-2021
Procedures for accomplishment of Deferred Task and Non 1.14-4

1.14.7
Routine Card (NRC)
Procedure for correction of incomplete or Erroneous Task 1.14-5
1.14.8
Card/Data Sheet
Procedures for Identifying and accomplishment of Critical
1.14.9 1.14-5
Tasks
Procedures for collecting and maintaining DI, PFI, After Landing
1.14.10 1.14-6
Check (ALC), Weekly Inspection sheets
1.14.11 HT Component History Card and Database updating procedure 1.14-6
1.14.12 Incorporation of Ads, SBs, MO/IO/RO etc. 1.14-8
Repetitive IO/MO/RO Inspection History card updating
1.14.13 1.14-9
procedure
1.14.14 Materials & Tools Demand forecast Procedure 1.14-10
1.14.15 Procedure for Pre-Dock Meeting 1.14-11
Procedure for keeping Back-up of MS Excel & MS Access
1.14.16 1.14-12
database
1.14.17 Data Transfer Procedures to update component document. 1.14-12
1.14.18 Aircraft Data Collection and Updating procedure. 1.14-13
Procedures for maintaining the Aircraft book, Engine Log book,
1.14.19 APU Log book, Propeller Log book and Modification Record 1.14-13
Books
1.14.20 Procedures for Generating and Control of Work Order number 1.14-14
1.14.21 Procedure for Insertion, Update of Loadable Software 1.14-14
1.14.22 Document Archiving Procedure 1.14-15
1.14.23 Documents Preservation and Disposal procedures 1.14-16
Aircraft Maintenance Record transfer procedure while
1.14.24 1.14-17
Ownership change
1.14.25 Schedule checks Forecasting and Tracking Procedure 1.14-18
1.14.26 Shift Changeover/Handover Procedure 1.14-20
1.14.27 Aircraft Scheduling Procedure 1.14-21
1.14.28 Aircraft Technical Handling procedure at Line Station 1.14-23
Technical Data & Document distribution procedure for Out
1.14.29 1.14-25
Station Handling Agent
Out Station Line Maintenance Technical Handling Agreement
1.14.30 1.14-25
(THA) Procedure
Out Station Technical Handling Procedure by Contracted
1.14.31 1.14-26
Agencies.
Procedure for Line Maintenance support of Foreign Aircraft
1.14.32 1.14-26
under THA
1.14.33 Technical Assistant Agreement (TAA) Procedure 1.14-27
1.14.34 Maintenance Out sourcing 1.14-27
Approval Procedure for new Technical Handling
1.14.35 1.14-34
Agent Agreement
Procedure for Renewal/Extension of Technical
1.14.36 1.14-35
Handling Agent Agreement
Biman CAMO Page: INTRO -viii

Rev: 0
2
MANUAL INTRODUCTION Date:
Date: 28-Dec-2021
28-Aug-2022
Agreement Procedure to Local/Foreign 1.14-35

1.14.37
Airlines/Operators
Procedure for Support/Services for foreign /
1.14.38 1.14-35
domestic Operator/Airlines
1.15 Airworthiness Data Control 1.15-1
(1) Control of information 1.15-1
(2) Technical information amendment procedures 1.15-2
(3) Company Technical Procedures / Instructions 1.15-2
(4) Maintenance documentation 1.15-3
1.16 Trainings 1.16-1
1.16.1 Training policy 1.16-1
1.16.2 Training Records 1.16-1
1.16.3 Training Requirements 1.16-1
1.16.4 Training Requirements for System Engineers 1.16-2
1.16.5 Training Requirements for Reliability/AMP Officers/Staff 1.16-3
1.16.6 Training Requirements for Library Officers/Staff 1.16-4
1.16.7 Training Requirements for Planning Engineers 1.16-4
1.16.8 Training Requirements for Planning Officers/Staff 1.16-5
1.16.9 Training Requirements for Quality Engineers 1.16-5
1.16.10 Training Requirements for Quality Assurance Officers/Staff 1.16-6
1.17 Authorizations 1.17-1
1.17.1 Application and issuance of Authorisation Certificate 1.17-1
1.17.2 Authorizations issued to Biman CAMO personnel 1.17-1
1.17.2.1 Authorization on Pre-Flight Inspection 1.17-1
1.17.2.2 Engineering Services Authorizations 1.17-2
1.17.2.3 Engineering Planning Authorizations 1.17-4
1.17.2.4 Quality Assurance Authorizations 1.17-6
1.17.3 Authorisation Certificate Format & Distribution Procedure 1.17-9
1.17.4 Control of Authorisation Certificate Procedure 1.17-10
1.17.5 Procedure for Renewal of Authorisation Certificate 1.17-10
1.17.6 Procedure for Revalidation of Authorisation Certificate 1.17-10
1.17.7 Authorization Records 1.17-11
1.17.8 Appendices for Authorizations 1.17-12
1.18 Qualifications 1.18-1
1.19 Control of personnel competence 1.19-1
1.19.1 Establish competence 1.19-1
1.19.2 Continuing Competence 1.19-1
1.19.3 assigning responsibilities 1.19-1
1.19.4 Assessment Board 1.19-1
1.19.5 How is competence assessed 1.19-2
1.19.6 Assessment Record/Check Forms 1.19-3
1.19.7 Conclusion 1.19-4
Biman CAMO Page: INTRO -ix

Rev: 30
Date: 05-Dec-2022
1.19.8 Competence Record 1.19-4

1.20 Operations Engineering Procedures 1.20-1
1.20.1 Extended Range Twin Engine Operations (ETOPS) 1.20-1
1.20.2 Low Visibility Operations (LVO) 1.20-22
1.20.3 Minimum Navigation Performance Service (MNPS) and/or 1.20-33
North Atlantic Track High Level Airspace (NAT HLA)
1.20.4 Airworthiness Requirements and Maintenance Procedures for 1.20-39
Performance based Navigation (PBN)
1.20.5 Condition Monitoring System-Procedure and Handling, 1.20.5-1
Borescope Inspection
1.20.5 Engine Trend Monitoring using CFM Portal Remote 1.20.5-2
Diagnostics(CFM56-7B series engines)
1.20.5 Borescope Inspection-GE90-115B and GEnc-1B engines,Engine 1.20.5-3
Trend Monitoring using GE Portal Remote Diagnostics-GE90-
115B & GEnx-1B, Chip detectors and Filters-GE90-115B &
GEnx-1B series engine
1.20.5 Borescope Inspection-PW150 series engines, Engine Trend 1.20.5-4
Monitoring using WebECTM Portal Remote Diagnostics PW150
series engines
1.20.5 Chip detectors and Filters PW150 series engines 1.20.5-5
Part 2 Quality System 2-1
2.0 Index 2-2
2.1 Continuing Airworthiness Quality Policy, Plan and Audits 2.1-1
Procedure
2.1.1 Continuing airworthiness quality policy 2.1-1
2.1.2 Quality plan 2.1-1
2.1.3 Quality audit procedure 2.1-2
2.1.4 Quality audit remedial action procedure 2.1-4
2.2 Monitoring of Continuing Airworthiness Management Activities 2.2-1
2.3 Monitoring of the Effectiveness of the Aircraft Maintenance 2.3-1
Biman CAMO Page: INTRO -x

Rev: 30
Date: 28-Dec-2021
Programme(S)
2.4 Monitoring that all Maintenance is Carried Out by an 2.4-1
Appropriate Maintenance Organisation
2.5 Monitoring that all Contracted Maintenance is Carried Out In 2.5-1
Accordance With the Contract, including Sub-Contractors Used
by the Maintenance Contractor
2.6 Quality Audit Personnel 2.6-1
2.6.1 Purpose 2.6-1
2.6.2 Qualification 2.6-1
2.6.3 Training and recurrent training 2.6-1
2.6.4 Experience 2.6-1
2.6.5 Quality Auditor Competence Assessment 2.6-1
2.6.6 Authorizations 2.6-2
2.6.7 Independence of Quality Audit Personnel 2.6-2
2.6.8 Records of Quality Audit Personnel 2.6-2
Part 3 Contracted Maintenance 3-1
3.0 Index 3-2
3.1 Maintenance Contractor Selection Procedure 3.1-1
3.1.1 General 3.1-1
3.1.2 Maintenance contractor selection process 3.1-1
3.1.3 Contract review 3.1-1

3.1.4 Approval of the maintenance contract by CAAB 3.1-2
3.1.5 Procedure for Line maintenance agreement / Technical 3.1-2
Handling Agreement (LMA/THA)
3.1.6 Procedures for selection of MRO/agency for Aircraft HMV, 3.1-2
Engine, APU/LG or other services
3.1.7 Content of Agreement 3.1-2
3.1.8 Maintenance Data and Equipment, Tools and Materials 3.1-3
3.1.9 Company procedure Training to AMO/MRO 3.1-3
3.1.10 Performance of maintenance by contracted organization 3.1-3
3.2 Quality Audit of Aircraft 3.2-1
3.2.1 General 3.2-1
3.2.2 Procedure for Quality Audit of Aircraft 3.2-1
Part 4 Airworthiness Review Procedures 4-1
4.1 RESERVED 4.1-8
Part 4B Permit to Fly Procedures 4B-1
4B.1 RESERVED 4B-2
4B.2 RESERVED 4B-2
4B.3 RESERVED 4B-2
4B.4 RESERVED 4B-2
4B.5 RESERVED 4B-2
Part 5 Appendices 5-1
5.0 Index 5-2
Biman CAMO Page: INTRO -xi

Rev: 40
Date: 28-Dec-2021
5.1 Sample Documents/Forms 5.1-1

5.1.0 List of Sample Documents/Forms 5.1-1
5.2 List of Airworthiness Review Staff 5.2-1
5.3 List of Approved Maintenance Organisations Contracted 5.3-1
5.4 List of Sub-Contractors 5.4-1
5.5 Copy of contracts for Sub-Contracted Work 5.5-1
5.6 Copy of contracts with Approved Maintenance Organisations 5.6-1
5.7 List of Procedure Manuals 5.7-1
5.8 List of AMP’S 5.8-1
5.9 List of Airworthiness Data/Records 5.9-1
Biman CAMO Page: INTRO -xii

CONTINUING AI RWORTHINESS lssue: 1
M
WW
Biman
BANGLADESH AIRLINES
MANAGEMENT EXPOSITION
PART-INTRO
Date: 28-Dec-202L
Rev:4
LIST OF EFEECTIVE PAGES Date: 25-May-2O23
(iir) LIST OF EFFECTM PAGES

SUBJECT PAGE ISSUE ISSUE DATE REVISlON REVISION DATE
Part (lntro) Cover Page L 28-Dec-2021 4 25-May-2023

Part (lntro) Control page L 28-Dec-2O2L 4 25-May-2023
Part (lntro) Manual lntroduction INTRO -i 7 28-Dec-2027 I 1.0-May-2022
Part (lntro) (0) lndex rNTRO - ii t 28-Dec-2421 1 lO-May-2022

Part (lntro)(i) Foreword TNTRO - iii 1 28-Dec-2021, 4 25-May-2023
Part (lntro) (ii) Table of contents INTRO - iv t 28-Dec-2021 2 28-Au9-2022
Part (lntro) (ii) Table of contents INTRO - v 7 28-Dec-202t 7 1.O-May-2022
Part (lntro) (ii) Table of contents INTRO - vi 7 28-Dec-2021 7 tO-May-2022

Part (lntro)(ii) Table of contents INTRO-vii 1. 28-Dec-2021, 1 1.0-May-2022
Part (lntro)(ii) Table of contents INTRO - viii 7 28-Dec-2027 L 70-May-2022
Part (lntro) (ii) Table of contents INTRO - ix 1 28-Dec-202L 2 28-Aug-2022
Part (lntro) (ii) Table of contents INTRO - x 7 28-Dec-2027 3 05-Dec-2022
Part (lntro) (ii) Table of contents INTRO - xi 1 28-Dec-2027 3 O5-Dec-2022
Part (rntro) (ii) Table of contents INTRO - xii 1 28-Dec-2021, 4 25-May-2023
Part (rntro) (iii) List of effective pages INTRO - xiii 1 28-Dec-2021 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO * xiv L 28-Dec-2021, 4 25-May-2O23
Part (lntro) (iii) List of effective pages INTRO - xv 1. 28-Dec-202! 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xvi 1. 28-Dec-2021, 4 25-Mav-2023
Part (lntro) (iii) List of effective pages INTRO - xvii 7 28-Dec-2027 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xviii t 28-Dec-2021, 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xix 1. 28-Dec-202L 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xx t 28-Dec-2021 4 25-May-2O23
Part (lntro) (iii) List of effective pages INTRO - xxi 7 28-Dec-202L 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xxii 1. 28-Dec-2021, 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xxiii 1. 28-Dec-2021, 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xxiv 1 28-Dec-2021, 4 25-May-2O23
Part (lntro) (iii) List of effective pages INTRO - xxv 1. 28-Dec-2021 4 25-May-2O2?
Part (lntro) (iii) List of effective pages INTRO - xxvi 1. 28-Dec-2021. 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xxvii 1 28-Dec-2021, 4 25-May-2O23
Part (lntro) (iii) List of effective pages INTRO - xxviii t 28-Dec-202L 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO - xxix 1. 28-Dec-2021, 4 25-May-2023
Part (lntro) (iii) List of effective pages INTRO -xxx 1 28-Dec-2021, 4 25-May-2023
Biman CAMO Page: lntro- xiii

CONTIN UING AIRWORTH I N ESS lssue: 1
,ffi Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
w BANGI/.DESHA'RL'IVES PART.INTRO
LIST OF EFEECTIVE PAGES
Rev:4
Date: 25-May-2023
\-
SUBJECT PAGE ISSUE ISSUE DATE REVISION. REVISION DATE
Part (lntro) (iii) List of effective pages INTRO- xxxi 1 28-Dec-2O21 4 25-May-2023
Part (lntro) (iv) Summary/ Records of INTRO - xxxii 1 28-Dec-2021, 4 25-MaV-2023
changes
Part (lntro) (iv) Summary/ Records of INTRO - xxxiii 7 28-Dec-2021. 4 25-May-2023
changes
Part (lntro) (v) CAME Distribution INTRO - xxxiv L 28-Dec-2021. 7 lO-May-2022
Part (lntro) (vi) Acronyms INTRO - xxxv 1. 28-Dec-2021 7 lO-May-2022
Part (lntro) (vi) Acronyms INTRO - xxxvi ! 28-Dec-2027 7 lO-May-2022
Part (lntro) (vi) Acronyms INTRO - 7 28-Dec-2027 1. 10-May-2022
xxxvii
Part (lntro) (vii) Compliance Check list INTRO - 1 28-Dec-2021 7 1,0-May-2022
xxxviii
Part (lntro) (vii) Compliance Check list INTRO - xxxix 1. 28-Dec-2021 T lo-May-2022
Part (lntro) (vii) Compliance Check list INTRO - xl 1. 28-Dec-2021 t tO-May-2022
Part (lntro) (vii) Compliance Check list INTRO - xli t 28-Dec-2021 7 tO-May-2022
Part (lntro) (vii) Compliance Check Iist INTRO - xlii 7 28-Dec-2027 L lo-May-2022
Part (lntro) (vii) Compliance Check list INTRO - xliii 7 28-Dec-2027 1 tO-May-2022
Part (lntro) (vii) Compliance Check list INTRO - xliv 7 28-Dec-2O27 L 70-May-2022
(_ Part (lntro) (viii) About'the cAME & INTRO - xlv t 28-Dec-202L 4 25-May-2023
Appioval
Part 0 General Organization 0-1 7 28-Dec-2021. 0 28-Dec-2021
Part 0 General Organization - o-2 7 28-Dec-2027 0 28-Dec-2027

lndex
PART O, CHAP 0.1 Corporate commitment o.7-7 7 28-Dec-2027 4 25-May-2023
by the accountable
manager
PART O, CHAP 0.2 General lnformation 0.2-7 1. 28-Dec-2021. 0 28-Dec-2021.
PART O, CHAP 0.2 General lnformation 0.2-2 1 28-Dec-2021- 0 28-Dec-2021.
PART O, CHAP 0.2 General lnformation 0.2-3 7 28-Dec-2021. 0 28-Dec-202L
PART O, CHAP 0,3 Management Personnel 0.3-1 7 28-Dec-2027 4 25-May-2023

PART O, CHAP 0.3 Management Personnel 0.3-2 1. 28-Dec-2021 0 28-Dec-202L
PART O, CHAP 0.3 Management Personnel 0.3-3 7 28-Dec-2021 2 28-Aug-2022

PART O, CHAP 0.3 Management Personnel 0.3-4 t 28-Dec-2027 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-5 7 28-Dec-2027 0 28-Dec-2027
PART O, CHAP 0.3 Management Personnel 0.3-6 7 28-Dec-202L 0 28-Dec-2021

PART O, CHAP 0.3 Management Personnel 0.3-7 7 28-Dec-2021, 0 28-Dec-2O21,
flt
Biman CAMO '/ Page: Intro- xiv
CONTINUING AIRWORTH IN ESS !ssue: 1
Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
I
W BANGLADESH AIRLINES PART.INTRO
MANUAL INTRODUCTION
Rev:4
Date: 25-May-2023
SUBJECT PAGE ISSUE ISSUE DATE REVISION REVISION DATE
PART O, CHAP 0.3 Management Personnel 0.3-9 1. 28-Dec-2021, 0 28-Dec-2021.
PART O, CHAP 0.3 Management Personnel 0.3-10 7 28-Dec-2021 0 28-Dec-2O21.
PART O, CHAP 0.3 Management Personnel 0.3-11 1 28-Dec-2021 0 28-Dec-2021.
PART O, CHAP 0,3 Management Personnel 0.3-12 7 28-Dec-2027 0 28-Dec-2021.
PART O, CHAP 0.3 Management Personnel 0.3-13 t 28-Dec-2021 0 28-Dec-2O27
PART O, CHAP 0.3 Management Personnel 0.3-14 1. 28-Dec-2021. 0 28-Dec-2021.
PART O, CHAP 0.3 Management Personnel 0.3-15 7 28-Dec-2021 0 28-Dec-2O27
PART O, CHAP 0.3 Management Personnel 0.3-15 7 28-Dec-2021. 0 28-Dec-2021.
PART O, CHAP 0.3 Management Personnel 0,3-77 t 28-Dec-2021 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-18 1 28-Dec-2021 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-21 t 28-Dec-202L 0 28-Dec-2021
PART O, CHAP 0.3 Management Personnel 0.3-22 1 28-Dec-2027 0 28-Dec-2O2L
PART O, CHAP 0.3 Management Personnel 0,3-23 t 28-Dec-2021 0 28-Dec-2O21
PART O, CHAP 0,3 Management Personnel a3-24 1 28-Dec-2021 0 28-Dec-2021

(*" PART O, CHAP 0.3 Management Personnel 0.3-25 1. 28-Dec-2021. 0 28-Dec-2O2L
PART O, CHAP 0.3 Management Personnel 0.3-26 7 28-Dec-2027 0 28-Dec-2O27
PART O, CHAP 0.3 Management Personnel 0.3-27 1. 28-Dec-2027 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-28 7 28-Dec-202! 0 28-Dec-2021,
PART O, CHAP 0,3 Management Personnel 0.3-29 1 28-Dec-2027 0 28-Dec-2027

PART O, CHAP 0.3 Management Personnel 0.3-30 1 28-Dec-2021, 0 28-Dec-2O21,
PART O, CHAP 0.3 Management Personnel 0.3-31 1. 28-Dec-2021 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-32 1 28-Dec-2027 0 28-Dec-202L
PART O, CHAP 0.3 Management Personnel 0,3-33 7 28-Dec-2021. 0 28-Dec-202L

PART O, CHAP 0.3 Management Personnel 0.3-34 1 28-Dec-2021 4 25-May-2023
PART O, CHAP 0.3 Management Personnel 0.3-36 7 28-Dec-2027 4 25-May-2023
PART O, CHAP 0.3 Management Personnel 0.3-37 t 28-Dec-2O27 4 25-May-2023
PART O, CHAP 0.3 Management Personnel 0,3-38 1 28-Dec-2027 0 28-Dec-2021,
PART O, CHAP 0.3 Management Personnel 0.3-39 1 28-Dec-2021 0 28-Dec-2O21.
PART O, CHAP 0.3 Management Personnel 0.3-40 1. 28-Dec-2021 0 28-Dec-2021.
PART O, CHAP 0.4 Management o.4-1. t 28-Dec-2021 0 28-Dec-2021.

l o nisation Chart
Biman CAMO Page: Intro- xv

CONTI NUING AIRWORTH ! N ESS lssue: 1
,et Biman MANAGEMENT EXPOSITION Date: 28-Dec-202L
{
W BANGLADESH AIRLINES PART-INTRO
MANUAL INTRODUCTION
Rev:4
Date: 25-May-2023
SUBJECT PAGE ISSUE ISSUE DATE REVISION REV]SION DATE
PART O, CHAP 0.5 Notification Procedure to 0.5-1 1. 28-Dec-2021 0 28-Dec-2021

CAAB Regarding Changes
to Activities /Approval /
Location / Personnel
PART O, CHAP 0.6 Exposition Amendment 0.5-1 1 28-Dec-2027 4 25-Mav-2O23
Procedure
PART O, CHAP 0.6 Exposition Amendment o.6-2 t 28-Dec-2021, 0 28-Dec-202t
Procedure
PART O, CHAP 0.6 Exposition Amendment 0.6-3 1 28-Dec-2021- 0 28-Dec-2021
Procedure
PART O, CHAP 0.7 Facilities 0,7-7 7 28-Dec-2021. 2 28-Aug-2022
PART O, CHAP 0,7 Facilities 0.7-2 1. 28-Dec-2021, 0 28-Dec-2021,
Part 1 Contin uing Airworthiness 1-7 t 28-Dec-202! 0 28-Dec-2O27

Management Procedures
Chapter 1.0 lndex L-2 1 28-Dec-2027 0 28-Dec-2021-
PART ]., CHAP 1.1 Aircraft Technical Log L,T-L 1 28-Dec-2027 0 28-Dec-202L
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log L.7-2 t 28-Dec-2021- 0 28-Dec-2o21
utilization and MEL
t Application
PART 1, CHAP 1.1 Aircraft Tbchnical Log 1.1-3 7 28-Dec-2021 0 28-Dec-2021,
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log 7.7-4 1. 28-Dec-2021 0 28-Dec-2021
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log 1.1-5 t 28-Dec-202! 0 28-Dec-2027
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log 1.1-6 7 28-Dec-2027 0 28-Dec-2021"
utilization and MEL
Application
PART 1, CHAP 1..1 Aircraft Technical Log 1.1-7 t 28-Dec-2021, 0 28-Dec-2O27
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log L.1-8 1. 28-Dec-2021, 0 28-Dec-202t
utilization and MEL
Application
PART 1, CHAP 1.1 Aircraft Technical Log 7.7-9 1. 28-Dec-2021. 0 28-Dec-2021
utilization and MEL
Application
PART ]., CHAP 1.1 Aircraft Technical Log L.1-10 t 28-Dec-2021 0 28-Dec-2021
.I
utilization and MEL
Biman CAMO Page: !ntro- xvi

CONTINUI NG AIRWORTH IN ESS lssue: 1

A'RI.'AJES PART.INTRO Rev:4
LIST OF EFEECTIVE PAGES Date: 25-May-2023
Application
PART 1, CHAP 1.2 Aircraft Maintenance L.2-t 1 28-Dec-2021. 1. 1,0-May-2022
Program- Development,
Amendment and
Approval
PART 1, CHAP 1,2 Aircraft Maintenance * L,2-2 t 28-Dec-2021 t tA-May-2022
Program - Development,
Amendment and
Approval
PART 1, CHAP 1.2 Aircraft Maintenance 1.2-3 7 28-Dec-2027 t 1,0-May-2022
Amendment and
Approval
PART 1, CHAP 1.2 Aircraft Maintenance 7,2-4 1. 28-Dec-2027 2 28-Aug-2022
Amendment and
Approval
PART 1, CHAP 1.2 Aircraft Maintenance 7.2-s t 28-Dec-2027 2 28-Aug-2022
Amendment and
Approval
PART 1, CHAP 1,2 Aircraft Maintenance 1.2-6 1 28-Dec-2027 7 t}-May-2022
Prograni - Development,
Amendment and
Approval
PART 1, CHAP 1,2 Aircraft Maintenance t.2-7 1 28-Dec-2o21. 3 05 Dec-2022
Amendment and
Approval
PART 1, CHAP 1.3 Time & Continuing 1.3-1 t 28-Dec-2021 3 05 Dec-2022
Airworthiness Records,
Respo nsibilities,
Retention, Access
PART 1, CHAP 1,3 Time & Continuing 1.3-2 t 28-Dec-202L 2 28-Aug-2022
Respo nsibilities,
Retention, Access
PART 1, CHAP 1.3 Time & Continuing 1.3-3 7 28-Dec-2021 4 25-May-2023
Respo nsibilities,
Retention, Access
PART 1, CHAP 1.3 Time & Continuing 1,,3-4 1. 28-Dec-2021. 0 28-Dec-2021.
Respo nsibilities,
Retention, Access
Biman CAMO Page: lntro- xvii

CONTINUING AIRWORTH I N ESS lssue: 1
^eL Biman Date: 28-Dec-202L
w
BAI\,GLADESH AIRLINES PART.INTRO Rev:4
I
j MANUAL INTRODUCTION Date: 25-M ay-2023
PART 1, CHAP 1.3 Time & Continuing 1.3-5 '1. 28-Dec-2021, 0 28-Dec-2O21.
Respo nsibilities,
Retention, Access
PART 1, CHAP 1.3 Time & Continuing 1.3-6 t 28-Dec-2021. 0 28-Dec-2021.
Respons ibilities,
Retention, Access
PART 1, CHAP 1,4 Accomplishment and 7.4-7 1. 28-Dec-202L 0 28-Dec-202L
Control of Airworthiness
Directives
PART 1, CHAP 1.4 Accomplishment and L.4-2 t 28-Dec-2021 0 28-Dec-2021,
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-3 t 28-Dec-2021, 0 28-Dec-2O21.
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-4 7 28-Dec-2027 0 28-Dec-2021-
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-5 7 28-Dec-2027 0 28-Dec-2021
( Control of Airworthiness
Directives
PART 1, CHAP 1,4 Accomplishment and 1..4-6 t 28-Dec-2O2L 0 28-Dec-2021.
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-7 t 28-Dec-2021 0 28-Dec-2021.
Control of Airworthi ness
Directives
PART ]", CHAP 1.4 Accomplishment and L.4-8 7 28-Dec-202\ 0 28-Dec-2021
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-9 1 28-Dec-2021 2 28-Aug-2022
Directives
PART 1, CHAP 1.4 Accomplishment and 1.4-10 7 28-Dec-2021 2 28-Aug-2022
Directives
PART 1, CHAP 1.4 Accomplishment and t.4-17 7 28-Dec-2027 2 28-Aug-2022
Directives
PART 1, CHAP 1.5 ANALYSIS OF THE 1.5-1 7 28-Dec-202\ 0 28-Dec-2021,
EFFECTIVENESS OF THE
AIRCRAFT MAINTENANCE
PROGRAM
i
\
Biman CAMO Page: Intro- xviii

I
CONTINUING AIRWORTHINESS lssue: 1
qeM
Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
BANGLADESH AIRLINES PART.INTRO Rev:4
I
LIST OF EFEECTIVE PAGES Date: 25-May-2023
PART 1, CHAP 1.5 Non-Mandatory Mod. 1,.6-l 7 28-Dec-2027 2 28-Aug-2O22

Embodiment Policy
PART ]-, CHAP 1.7 Major Repair and L.7-T 1 28-Dec-2021, L 7O-May-2022
Modification Standa rds
PART 1, CHAP 1.7 Major Repair and 1,.7-2 L 28-Dec-2021, L 1,0-May-2022
Mod ification Standa rds
PART 1, CHAP 1.7 Major Repair and 7.7-3 1. 28-Dec-2021 t tO-May-2022
Modification Standa rds
PART 1, CHAP 1.8 Defect Reports 1.8-1 1 28-Dec-2021, 0 28-Dec-2021
PART 1, CHAP 1.8 Defect Reports 7.8-2 1 28-Dec-202l 0 28-Dec-2021
PART 1, CHAP 1.8 Defect Reports 1.8-3 1 28-Dec-2021 0 28-Dec-2O21
PART 1, CHAP 1.8 Defect Reports 1.8-4 7 28-Dec-2021, 0 28-Dec-2021,
PART 1, CHAP 1.8 Defect Reports 1.8-5 7 28-Dec-2027 0 28-Dec-2027
PART ]., CHAP 1.9 Engineering Activity 1.9-1 7 28-Dec-2021 7 1.0-May-2022
PART 1, CHAP 1,9 Engineering Activity L,9-2 t 28-Dec-2027 1. 7O-May-2022
PART 1, CHAP 1..10 Reliability program mes 1.10-1 1 28-Dec-2021, L 1.0-May-2022
PART ]., CHAP 1.10 Reliability programmes t.10-2 1 28-Dec-2021, 1 l0-May-2022
PART 1, CHAP 1.10 Relia bility program mes 1.10-3 1. 28-Dec-2021, 1. 1.0-May-2022
PART 1, CHAP 1.10 Relia bility program mes 7.10-4 7 28-Dec-2021, 1 TO-May-2022
(_ PART 1, CHAP 1.10 Reliability program mes 1.10-5 7 28-Dec-2027 T TO-May-2022
PART 1, CHAP 1.10 Relia bility programmes 1.10-6 1 28-Dec-2021, 1 1,0-May-2022
PART ]., CHAP 1.10 Relia bility program mes L.to-7 1. 28-Dec-2021 1 1.0-May-2022
PART 1, CHAP 1.10 Reliability programmes 1,10-8 t 28-Dec-2021 1 t}-May-2022
PART 1, CHAP 1.10 Relia bility program mes 1.10-9 1 28-Dec-2021. 1 lo-May-2022
PART 1, CHAP 1.10 Relia bility programmes 1.10-10 7 28-Dec-2027 1 7O-May-2022
PART ]., CHAP 1.10 Relia bility program mes 1.10-11 1 28-Dec-2021, 1 tO-May-2022
PART ]., CHAP 1.10 Reliability program mes t.!0-12 7 28-Dec-2027 1. 10-May-2022
PART 1, CHAP 1.10 Reliability program mes 1.10-13 t 28-Dec-2027 1. IO-May-2022
PART 1, CHAP 1.10 Relia bility programmes 7.10-74 7 28-Dec-2021 7 7O-May-2022
PART 1, CHAP 1,10 Relia bility programmes 1.10-15 1 28-Dec-2027 7 7O-May-2022
PART 1, CHAP 1.10 Reliability program mes 1.10-15 1. 28-Dec-2021 1 t}-May-2022
PART 1, CHAP 1.10 Reliability program mes 7.10-17 T 28-Dec-2027 L 10-May-2022
PART 1, CHAP 1.10 Relia bility program mes 1,10-18 7 28-Dec-2027 7 7O-May-2022
PART 1, CHAP 1.10 Relia bility programmes 1.10-19 1. 28-Dec-2021, t IO-May-2022
PART 1, CHAP 1.10 Reliability programmes 7.10-20 1. 28-Dec-2021. 1 70-May-2022
PART 1, CHAP 1.10 Reliability program mes t.t0-27 1 28-Dec-2027 1 1.o-May-2022
Biman CAMO Page: Intro- xix

)
CONTI NU ING AIRWORTH I N ESS lssue: 1
"ffi. Biman MANAGEMENT EXPOSITION Date: 28-Dec-202L
W BANGLADESH A'RI.'IVES PART.INTRO
MANUAT INTRODUCTION
Rev:4
Date: 25-May-2023
SUBJECT PAGE ISSUE ISSUE DATE REVIS!ON REVISION DATE
PART 1, CHAP 1.10 Reliability program mes 7.70-22 1. 28-Dec-2021, 1 lo-May-2022

PART 1, CHAP 1.11 Pre-flight inspections L.t1-1 1 28-Dec-2021, 0 28-Dec-2O21.
PART 1, CHAP 1.11 Pre-flight inspections 1..11.-2 t 28-Dec-2021. 0 28-Dec-2O21
PART 1, CHAP 1.11 Pre-flight inspections 1.17-3 1. 28-Dec-2O21 0 28-Dec-2O21.
PART 1, CHAP 1.11 Pre-flight inspections 1.1.7-4 7 28-Dec-702! 0 28-Dec-2021
PART ]., CHAP 1.12 Aircraft weighing 1.72-7 t 28-Dec-2021, 0 28-Dec-202L
PART 1, CHAP 1.13 Check flight procedures 7,73-L 1 28-Dec-2021, 0 28-Dec-2421
PART 1, CHAP 1.14 Planning procedures 7.74-l 1 28-Dec-2027 L tl-May-2022

PART 1, CHAP 1,14 Planning procedures r.1,4-2 7 28-Dec-2021, 1. ll-May-2022
PART 1, CHAP 1.14 Planning procedures 1,.1.4-3 L 28-Dec-2021, L 1,0-May-2O22
PART 1, CHAP 1.14 Planning procedures t.t4-4 t 28-Dec-2027 L 1,0-May-2022
PART 1, CHAP 1.14 Planning procedures 1..74-5 t 28-Dec-2021 L to-May-2022

PART 1, CHAP 1.14 Planning procedures t.t4-6 t 28-Dec-2021. L l0-May-2022
PART 1, CHAP 1.14 Planning procedures t.t4-7 t 28-Dec-2021 1 1,0-May-2022
PART 1, CHAP 1.14 Planning procedures t.t4-8 7 28-Dec-2021 t lo-May-2022

PART 1, CHAP 1,14 Planning procedures 7.1.4-9 t 28-Dec-202I 1 1.0-May-2022
PART ]", CHAP 1.14 Planning procedures t.t4-70 1. 28-Dec-2021. 1. 1.0-May-2022
PART 1, CHAP 1,14 Planning procedures 7.14-17 1. 28-Dec-2O27 I LO-May-2022
PART 1, CHAP 1,14 Planning procedures 1.74-72 1. 28-Dec-2021 1 1.0-May-2022
PART 1, CHAP 1.14 Planning procedures L.74-13 7 28-Dec-2027 1 70-May-2022

PART 1, CHAP 1.14 Planning procedures 1.14-14 t 28-Dec-2021 L tO-May-2022
PART 1., CHAP 1.14 Planning procedures 1.74-15 I 28-Dec-2921. 1 ll-May-2022
PART 1, CHAP 1.14 Planning procedures L.74-16 1 28-Dec-2021 4 25-May-2023
PART 1, CHAP 1.14 Planning procedures L.t4-L7 7 28-Dec-2027 2 28-Aug-2022
PART 1, CHAP 1.14 Planning procedures t.t4-r8 7 28-Dec-2O21 1. 1.0-May-2022
PART 1, CHAP 1.14 Planning procedures 1.74-L9 7 28-Dec-2021- 7 70-May-2022

PART 1, CHAP 1.14 Planning procedures 1.74-20 t 28-Dec-2021. t 70-May-2022
PART 1, CHAP 1.14 Planning procedures L.74-2t 1 28-Dec-2021, 1 lO-May-2022
PART 1, CHAP 1.14 Planning procedures L.t4-22 7 28-Dec-2021, \ 1,0-May-2022
PART 1, CHAP 1.14 Planning procedures t.t4-23 7 28-Dec-2021 1 70-May-2022

PART 1, CHAP 1.14 Planning procedures 7.74-24 1. 28-Dec-202L 1 1.0-May-2O22
PART 1, CHAP 1.14 Planning procedures t.t4-25 1. 28-Dec-2O27 2 28-Aug-2O22
PART 1, CHAP 1,14 Planning procedures t.14-26 T 28-Dec-2027 2 28-Aug-2022
Biman CAMO Page: lntro- xx

)
CONTIN UI NG AI RWORTHINESS lssue: 1
.&" Biman
w MANAGEMENT EXPOSITION Date: 28-Dec-202L
BA,VGTADESH AIRLINES PART-INTRO Rev:4
{ MANUAL INTRODUCTION Date: 25-May-2023
PART 1, CHAP 1.14 Planning procedures t.t4-27 t 28-Dec-2027 2 28-Aus-2022
PART 1, CHAP 1.1.4 Planning procedures 7.74-28 7 28-Dec-2021. 2 28-Aug-2022
PART 1, CHAP 1.14 Planning procedures t.t4-29 1. 28-Dec-2021 2 28-Aug-2022
PART 1, CHAP 1.14 Planning procedures 7.14-30 7 28-Dec-2021" 2 28-Aug-2O22
PART 1, CHAP 1.14 Planning procedures " 1.14-31 1. 28-Dec-2027 2 28-Aug-2O22
PART ]., CHAP 1.14 Planning procedures 7.14-32 L 28-Dec-2021 2 28-Aug-2022
PART 1, CHAP 1.14 Planning procedures 7.74-33 7 28-Dec-2021. 4 25-May-2023

PART 1, CHAP 1.14 Planning procedures t.t4-34 7 28-Dec-2027 2 28-Aug-2O22
PART 1, CHAP 1.14 Planning procedures 7.74-35 7 28-Dec-2027 2 28-Aug-2O22
PART 1, CHAP 1.14 Planning procedures 7.74-36 1 28-Dec-2021- 2 28-Aug-2022

PART 1, CHAP 1.15 Airworthiness data 1.15-1 7 28-Dec-2027 4 25-May-2023
control
PART 1, CHAP 1.15 Airworthiness data L.75-2 7 28-Dec-2027 4 25-May-2023
control
PART 1, CHAP 1.15 Airworthiness data L.15-3 1 28-Dec-2021 4 25-May-2023
control
PART 1, CHAP 1.15 Airworthiness data 1.75-4 7 28-Dec-2027 0 28-Dec-2021
control
L PART 1, CHAP 1.16
PART 1, CHAP 1.16

Trainings
Trainings
L.76-L
L.t6-2
1"
7
28-Dec-2021.
28-Dec-2021.
2
2
28-Aue-2O22
28-Aug-2022
PART ]., CHAP 1.16 Trainings L.16-3 1. 28-Dec-2027 2 28-Aug-2O22
PART 1, CHAP 1.16 Trainings t.t6-4 7 28-Dec-2021 2 28-Aug-2O22
PART 1, CHAP 1.16 Trainings 1.16-5 7 28-Dec-2027 2 28-Aug-2022

PART ]., CHAP 1.16 Trainings 1..16-6 1. 28-Dec-202L 2 28-Aug-2022
PART ]., CHAP 1.17 Authorizations L,77-1. 1 28-Dec-2O21. 3 O5 Dec-2022
PART 1, CHAP 1.17 Authorizations L.77-2 1 28-Dec-2027 2 28-Aug-2022

PART 1, CHAP 1.17 Authorizations L.17-3 t 28-Dec-2027 2 28-Aug-2022
PART 1, CHAP 1.17 Authorizations 1..17-4 1 28-Dec-2027 2 28-Aug-2022
PART 1, CHAP 1.17 Authorizations 7.77-5 1 28-Dec-2021 2 28-Aug-2022
PART 1, CHAP 1,17 Authorizations 1.,17-6 7 28-Dec-2021 2 28-Aug-2022
PART ]., CHAP 1.17 Authorizations t.r7-7 t 28-Dec-2021 2 28-Aug-2022
PART 1, CHAP 1.17 Authorizations r.t7-8 t 28-Dec-2421 2 28-Aug-2022
PART 1, CHAP 1.17 Authorizations L.77-9 1. 28-Dec-2027 2 28-Aug-2022
PART 1, CHAP 1.17 Authorizations 7.77-70 7 28-Dec-2027 0 28-Dec-202L
PART 1, CHAP 1.17 Authorizations t.t7-t7 1 28-Dec-2021, 2 28-Aug-2022
\
Biman CAMO Page: lntro- xxi
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CONTINUING AIRWORTH IN ESS lssue: 1
ffi" Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
PART.INTRO Rev:4
W BANGLADESH ArRtn'IES Date: 25-M ay-2023
MANUAL INTRODUCTION
PART 1, CHAP 1.17 Authorizations 1.L7-72 7 28-Dec-2021, 0 28-Dec-2021.
PART 1, CHAP 1.1-7 Authorizations 1.77-73 7 28-Dec-2021 0 28-Dec-2021
PART 1, CHAP 1.17 Authorizations I.77-74 1. 28-Dec-2021. 0 28-Dec-2O21
PART 1, CHAP 1.17 Authorizations 7.17-t5 7 28-Dec-2O21 0 28-Dec-2021.
PART 1, CHAP 1.17 Authorizations t.t7-76 7 28-Dec-2027 0 28-Dec-2021.
PART ]., CHAP 1.17 Authorizations 7.17-77 7 28-Dec-2021 0 28-Dec-2021
PART ]-, CHAP 1.17 Authorizations 1.17-r8 t 28-Dec-202L 0 28-Dec-2O21,
PART 1, CHAP 1.17 Authorizations 7.77-t9 7 28-Dec-2021 0 28-Dec-2o21.
PART 1, CHAP 1.17 Authorizations 1.77-20 7 28-Dec-2021. 0 28-Dec-2O21.
PART 1, CHAP 1.18 Qualifications 1.18-L t 28-Dec-2027 0 28-Dec-2021,
PART 1, CHAP 1.18 Qualifications t.78-2 1 28-Dec-2021 0 28-Dec-2O21
PART 1, CHAP 1.18 Qualifications 1,18-3 7 28-Dec-2021. 0 28-Dec-2021,
PART ]., CHAP 1.19 Control of personnel L,!9-L T 28-Dec-202L 0 28-Dec-2021.

competence
PART 1, CHAP 1.19 Control of personnel L.19-2 7 28-Dec-2027 0 28-Dec-2021
competence
I
PART 1, CHAP 1,19 Confiol of personnel 1.19-3 t 28-Dec-2021 0 28-Dec-2021.
competence
\*_ t
PART ]., CHAP 1.19 Control of personnel 1.19-4 28-Dec-2021, 0 28-Dec-2O21.
competence
PART 1, CHAP 1.20 Operations Engineering 1.20-1 t 28-Dec-2021 t t}-May-2022
Procedures
PART 1, CHAP 1,20 Operations Engineeri ng 7.20-2 t 28-Dec-2027 2 28-Aue-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering L.20-3 1 28-Dec-2021, L tl-May-2O22
Procedures
PART 1, CHAP 1.20 Operations Engineering L.20-4 1 28-Dec-2021 L 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering L,20-5 1 28-Dec-2021. 7 t9-May-2022
Procedures
PART ]., CHAP 1.20 Operations Engineering L.20-6 1 28-Dec-2021 1. ll-May-2022
Procedures
PART ]., CHAP 1.20 Operations Engineering L.20-7 7 28-Dec-2027 1. 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering L.20-8 7 28-Dec-202! 7 70-May-2022
Procedures
PART ]., CHAP 1.20 Operations Engineering 1..20-9 7 28-Dec-2021 1. tO-May-2022
Procedures
Biman CAMO Page: lntro- xxii

CONTINUING AI RWORTHIN ESS lssue: 1
dM. Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
W BANGLADESH A'RL'A/ES PART.INTRO
MANUAL INTRODUCTION
Rev:4
Date: 25-Mav-2023
SUBJECT PAGE lSSUE ISSUE DATE REVISlON REVISION DATE
PART 1, CHAP 1.20 Operations Engi neering 7.20-10 t 28-Dec-2021. t 1.O-May-2022

Procedures
PART 1, CHAP 1.20 Operations Engineering 7.20-7L 7 28-Dec-202! 1. ll-May-2022
Procedures
PART 1, CHAP 1,20 Operations Engineering 1.20-12 7 28-Dec-2021, 1 t0-May-2022
Procedures
PART ],, CHAP 1.20 Operations Engineering 1.20-13 7 28-Dec-2027 7 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 7.20-t4 1_ 28-Dec-2021 1 I}-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-15 7 28-Dec-2027 L to-May-2022
" Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-16 t 28-Dec-2027 1 70-May-2022
Procedures
PART ]., CHAP 1.20 Operations Engineering 7.20-77 1. 28-Dec-2021 1. 10-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineeri ng \.20-78 7 28-Dec-2021 1 lo-May-2022
Procedures
L PART 1, CHAP 1.20
PART ]., CHAP 1.20

Operations Engineeri ng
Procedures
Operations Engineering
1.20-79
7.20-20
7
1.
28-Dec-2027
28-Dec-2021,
2
2
28-Aug-2022
28-Aug-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 7,20-27 t 28-Dec-2027 t 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-22 t 28-Dec-2021 1. 1.0-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-23 7 28-Dec-2021. 1. 1.0-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engi neering 1.20-24 7 28-Dec-2021, 1 lo-May-2O22
Procedures
PART 1, CHAP 1.20 Operations Engineering L.20-25 t 28-Dec-2027 t lO-May-2022
Procedures
,],
PART 1, CHAP 1.20 Operations Engineering 7.20-26 1. 28-Dec-2021 tl-May-2022
Procedures
PART 1, CHAP 1,20 Operations Engineeri ng r.20-27 t 28-Dec-2021 t 7O-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 7.20-28 7 28-Dec-202! t 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering r.20-29 1 28-Dec-2021, t 1.0-May-2022
\,ll
Biman CAMO Page: lntro- xxiii
lt
CONTINUING AI RWORTHIN ESS lssue: 1
e
w Biman MANAGEMENT EXPOSITION Date: 28-Dec-2OZL
BAIVGTADESH AIRLINES PART-INTRO Rev:4
Procedures
PART 1, CHAP 1,20 Operations Engineering 1.20-30 t 28-Dec-2027 L tO-May-2022

P roced u res
PART 1, CHAP 1.20 Operations Engi neering t.20-37 1 28-Dec-2021- 1. 7O-May-2022
P roced u res
PART 1, CHAP 1.20 Operations Engineering 7.20-32 1. 28-Dec-2021 L lO-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-33 T 28-Dec-2021 L L0-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-34 t 28-Dec-2O2L 1 70-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 1.20-35 t 28-Dec-2021 L 10-May-2022
P roced u res
PART ]., CHAP 1.20 Operations Engi neering 7.20-36 1. 28-Dec-2021 L 7A-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineeri ng 1.20-37 7 28-Dec-2021 L 7O-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engi neeri ng 1.20-38 t 28-Dec-2021 L 1.0-May-2022
L PART 1, CHAP 1,20

Procedures
Operationi Engi neeri ng
Procedures
7.20-39 1. 28-Dec-2021 L tO-May-2022
PART 1, CHAP 1.20 Operations Engi neeri ng t.20-40 L 28-Dec-2027 L 70-May-2022

P roced u res
PART ]., CHAP 1.20 Operations Engi neering 7.20-41 1. 28-Dec-202\ L 1,0-May-2022
Procedures
PART 1, CHAP 1.20 Operations Engineering 7.20-42 1. 28-Dec-2021 1 1.0-May-2O22
Procedures
PART ]., CHAP 1.20 Engine Health 1.20.5-t 7 28-Dec-2027 3 05-Dec-2022
Monitoring Condition
PART ]., CHAP 1,20 Engine Health 1.20.5-2 7 28-Dec-2021 3 05-Dec-2022
PART 1, CHAP 1.20 Engine Health 1.20.5-3 1. 28-Dec-2021 3 05-Dec-2022
PART 1, CHAP 1.20 Engine Health 1.20.5-4 1. 28-Dec-2021 3 O5-Dec-2022
PART 1, CHAP 1.20 Engine Health 1.20.5-5 7 28-Dec-2021 3 05-Dec-2022
PART 2 Quality system 2-t 1. 28-Dec-2027 0 28-Dec-2O21
PART 2 Quality m ndex 2-2 1 28-Dec-2027 0 28-Dec-2421
Biman CAMO Page: lntro- xxiv

^e Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O21

W BANGLADESHA'RL'IVES PART-INTRO
MANUAL INTRODUCTION
Rev:4
Date: 25-MaV-2O23
SUBJECT PAGE ISSUE ISSUE DATE REVISION REV]SION DATE
PART 2, CHAP 2.1 Continuing airworthiness 2.1-1 1 28-Dec-2027 0 78-Dec-2O21.

quality policy, plan and
audit procedures
PART 2, CHAP 2.1 Conti nuing airworthiness 2.1-2 7 28-Dec-2027 0 28-Dec-2021
audit procedures
PART 2, CHAP 2.1 Continuing airworthiness 2.7-3 7 28-Dec-202L 0 28-Dec-2O21
audit procedures
PART 2, CHAP 2.1 Continuing airworthiness 2.1.-4 L 28-Dec-2021. 0 28-Dec-2021.
audit procedures
PART 2, CHAP 2.1 Continuing airworthiness 2.7-5 1. 28-Dec-202I 0 28-Dec-202L
audit procedures
PART 2, CHAP 2.1 Conti nuing a irworthiness 2.1.-6 t 28-Dec-2021. 0 28-Dec-2027
audit procedures
PART 2, CHAP 2,2 Monitoring of continuing 2.2-1 1. 28-Dec-2021. 0 28-Dec-2021
airworthiness
t
management activities
PART 2, CHAP 2.3 Monitoring of the 2.3-1 t 28-Dec-2027 0 28-Dec-202L
effectiv€ness ofthe
aircraft maintenance
programme(s)
PART 2, CHAP 2.4 Monitoring that all
2.4-t 1 28-Dec-2021 0 28-Dec-2021,
maintenance is carried
out by an appropriate
maintenance organisation
2.4-2 1. 28-Dec-2027 0 28-Dec-202t
maintenance is carried
out by an appropriate
maintenance organisation
contracted maintenance
2.5-1. t 28-Dec-2021. 0 28-Dec-202'J-
is carried out in
accordance with the
contract, including sub-
contractors used by the
maintena nce contractor
2.5-2 1 28-Dec-2021, 0 28-Dec-2O21
contracted maintenance
is carried out in
accordance with the
contract, including sub-
contractors d the
Biman CAMO Page: lntro- xxv

CONTINU ING AIRWORTH I N ESS Issue: 1
dffi Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O21
w
ffi^ffi
BANGLADESHA/Rt,t'rES PART.INTRO
LIST OF EFEECTIVE PAGES
Rev:4
Date: 25-May-2o23
\
SUBJECT . :: PAGE lSSUE ISSUE DATE REVISlON REV]SION DATE
maintenance contractor
PART 2, CHAP 2.6 Quality audit personnel 2.6-t 7 28-Dec-2021. 0 28-Dec-202T
PART 2, CHAP 2.6 Quality audit personnel 2.6-2 7 28-Dec-2021, 0 28-Dec-2021.
PART 3 Contracted maintenance 3-1 7 28-Dec-2021 0 28-Dec-2021,
PART 3 Contracted maintenance s 3-2 1. 28-Dec-2027 0 28-Dec-2021.

index
PART 3, CHAP 3.1 Maintenance contractor 3.1-1 1 28-Dec-2021. t L0-May-2022
selection procedure
PART 3, CHAP 3.1 Maintenance contractor 3.1.-2 1 28-Dec-202L 1. 1.0-May-2022
selection procedure
PART 3, CHAP 3.1 Maintenance contractor 3.1-3 1 28-Dec-202t 1. 1,0-May-2022
selection procedure
PART 3, CHAP 3.2 Quality audit of aircraft 3.2-L 7 28-Dec-2021 0 28-Dec-202L
PART 4 Airworthiness review 4-1. 1 28-Dec-2021. 0 28-Dec-202L

procedure
PART 4 Airworthiness review 4-2 1. 28-Dec-2021. 0 28-Dec-202l
procedure - index
PART 48 Permit to fly procedure 48-L 7 28-Dec-2021 0 28-Dec-2021
L
PART 4B Permit to fly procedure 4B-2 1 28-Dec-2027 0 28-Dec-202t
PART 5 Appendices 5-1 t 28-Dec-2O21. 0 28-Dec-ZO2I
PART 5 Appendicds - index 5-2 1. 28-Dec-202L 4 25-May-2O23

PART 5, CHAPT 5.1 List of SAM PLE 5.1-1 7 28-Dec-2027 2 28-Aug-2022
DOCUMENTS/FORMS
PART 5, CHAPT 5.1 List of SAM PLE 5.1,-2 1 28-Dec-2021. 2 28-Aug-2022
DOCUMENTS/FORMS
PART 5, CHAPT 5.1 Aircraft Maintenance Log s.1-3 7 28-Dec-2021- 2 28-Aug-2022
PART 5, CHAPT 5.1 Aircraft Maintenance Log 5.1.-4 t 28-Dec-2021, 2 28-Aug-2022
PART 5, CHAPT 5.1 Aircraft Maintenance Log 5.1-5 1 28-Dec-202l 2 28-Aug-2022
PART 5, CHAPT 5.1 Aircraft Maintenance Log 5.1-6 7 28-Dec-202! 2 28-Aug-2022
PART 5, CHAPT 5.1 Cabin Maintenance Log 5.t-7 t 28-Dec-2021. 2 28-Aug-2022

PART 5, CHAPT 5.1 Cabin Maintenance Log 5.1-8 7 28-Dec-202I 2 28-Aue-2022
PART 5, CHAPT 5.1 Cabin Maintenance Log s.1-9 1. 28-Dec-202t 2 28-Aug-2022
PART 5, CHAPT 5.1 Cabin Maintenance Log 5,1-10 1. 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Aircraft Log Book 5.1-11 t 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Aircraft Log Book 5.1.-12 1 28-Dec-2021, 2 28-Aug-2022
PART 5, CHAPT 5.1 Engine Look Book 5,1-13 7 28-Dec-2027 2 28-Aug-2022
PART 5, CHAPT 5.1 Engine Look Book s.1.-1.4 1. 28-Dec-2021 2 28-Aug-2022
Biman CAMO Page: lntro- xxvi

)
CONTINUING AI RWORTH INESS lssue: 1
@ Biman MANAGEMENT EXPOSITION Date: 28-Dec-202L
w BANGLADESH A'RL'AJES PART.INTRO

MANUAT INTRODUCTION
Rev:4
Date: 25-May-202?
PART 5, CHAPT 5.1 Engine Look Book 5,1-15 1. 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 APU Log Book 5.1-16 1. 28-Dec-202I 2 28-Aug-2O22
PART 5, CHAPT 5.1. Propeller Log Book 5.L-17 t 28-Dec-2021 2 28-Aug-2O22
PART 5, CHAPT 5.1 Special Task Record Sheet 5,1-18 1 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Special Task Record Sheet' 5.1-19 7 28-Dec-202! 2 28-Aug-2022
PART 5, CHAPT 5.1 NON COMPLIANCE 5.1-20 1 28-Dec-2027 2 28-Aug-2O22

REPORT
PART 5, CHAPT 5.1 NON COMPLIANCE 5.1.-2t 1. 28-Dec-2027 2 28-Aug-2022
REPORT
PART 5, CHAPT 5.1 DMI List s.7-22 t 28-Dec-2027 2 28-Aug-2O22
PART 5, CHAPT 5.1 Quality Assurance Audit 5.1-23 1 28-Dec-2027 2 28-Aug-2022

Report
PART 5, CHAPT 5.1 Yearly Audit Plan Form 5.1,-24 t 28-Dec-2021- 2 28-Aug-2022
PART 5, CHAPT 5.1 Alert Exceedence Form 5.1-25 1. 28-Dec-2021. 2 28-Aug-2022
PART 5, CHAPT 5.1 Alert Exceedence Form 5,1,-26 7 28-Dec-2027 2 28-Aug-2022
PART 5, CHAPT 5,1 Flight Debrief Form 5.7-27 1. 28-Dec-2021. 2 28-Aug-2022
PART 5, CHAPT 5.1 Task card 5.1-28 t 28-Dec-2027 2 28-Aug-2022
L PART 5, CHAPT 5.1
PART 5, CHAPT 5.1

Content of Agreement
Content of Agreement
5.7-29
5.1-30
t
T
28-Dec-2021
28-Dec-202L
2
2
28-Aug-2022
28-Aug-2022
PART 5, CHAPT 5.1 ETOPS Monitoring Log 5.1-31 7 28-Dec-2027 2 28-Aug-2O22
PART 5, CHAPT 5.1 Modification Order 5.1-32 t 28-Dec-2021, 2 28-Aug-2O22

Form
PART 5, CHAPT 5.1 Modification Order 5.1-33 t 28-Dec-2021 2 28-Aug-2O22
Form
PART 5, CHAPT 5.1 Modification Order 5.1-34 1. 28-Dec-202L 2 28-Aug-2022
Form
PART 5, CHAPT 5.1 Modification Order 5.1-35 7 28-Dec-2021, 2 28-Aug-2022
Form
PART 5, CHAPT 5.1 Modification Order 5,1-36 1 28-Dec-2021. 2 28-Aue-2022
Form
PART 5, CHAPT 5.1 lnspection Order Forms 5.1-37 7 28-Dec-202L 2 28-Aug-2022
PART 5, CHAPT 5.1 lnspection Order Forms 5.1-38 1 28-Dec-2021, 2 28-Aug-2O22
PART 5, CHAPT 5.1 lnspection Order Forms s,1-39 1. 28-Dec-2027 2 28-Aug-2022
PART 5, CHAPT 5.1 lnspection Order Forms 5.1-40 1 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Inspection Order Forms 5.1.-41. 7 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Repair Order Forms 5.1,-42 7 28-Dec-2021 2 28-Aug-2022
Biman CAMO Page: lntro- xxvii

CONTI NUI NG AIRWORTH IN ESS Issue: 1
& Biman
w BANGLADESH AIRLINES
PART.INTRO
MANUAT INTRODUCTION
Date: 28-Dec-202L
Rev:4
Date: 25-May-2023
PART 5, CHAPT 5.1 Repair Order Forms s.t-43 7 28-Dec-202L 2 28-Aug-2022
PART 5, CHAPT 5.1 Repair Order Forms 5.1-44 t 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1. Repair Order Forms 5.1-45 t 28-Dec-202I 2 28-Aug-2022
PART 5, CHAPT 5.1 Repair Order Form5 s.1-45 1 28-Dec-202t 2 28-Aug-2022

PART 5, CHAPT 5.1. Engineering Services 5.7-47 7 28-Dec-202L 2 28-Aug-2022
Request Form
PART 5, CHAPT 5.1- Airworthiness Directives 5.1-48 t 28-Dec-202L 2 28-Aug-2022
Applicability Status
PART 5, CHAPT 5.1. Airworthiness Directives 5.1-49 T 28-Dec-2021. 2 28-Aug-2022
PART 5, CHAPT 5.1 AMP Amendment 5.1-50 7 28-Dec-202! 2 28-Aug-2022
Application
PART 5, CHAPT 5.1 TechnicalLiterature 5.1-51 1. 28-Dec-2027 2 28-Aug-2022
Evaluation Form
PART 5, CHAPT 5.1 TechnicalLiterature 5,1-52 7 28-Dec-2021 2 28-Aug-2022
Evaluation Form
PART 5, CHAPT 5.1 Technical Notice 5.1-53 1 28-Dec-2021, 2 28-Aug-2022
(
PART 5, CHAPT 5.1 Aircraft Damage 5.1-54 1 28-Dec-2021, 2 28-Aug-2022
feporting
PART 5, CHAPT 5.1 Aircraft Damage 5.1-55 7 28-Dec-202L 2 28-Aug-2022
reporting
PART 5, CHAPT 5.1 APU Health Monitoring 5.1-56 t 28-Dec-202L 2 28-Aug-2O22
Form
PART 5, CHAPT 5.1. APU Health Monitoring 5.1-57 t 28-Dec-2021 2 28-Aug-2022
Form
PART 5, CHAPT 5.]- APU Health Monitoring 5.1-58 t 28-Dec-2O27 2 28-Aug-2022
Form
PART 5, CHAPT 5.1 AMP Amendment 5.1-59 t 28-Dec-2027 2 28-Aug-2O22
Proposal Form
PART 5, CHAPT 5.1 Aircraft Dent and Buckle 5.1-60 1 28-Dec-2021. 2 28-Aug-2022
Chart
PART 5, CHAPT 5.1 AD accomplishment 5.1-61 7 28-Dec-2021 2 28-Aug-2O22
status Format
PART 5, CHAPT 5.1 Man-hour Planning 5.7-62 1. 28-Dec-2O2t 2 28-Aug-2022
Format/Sample
PART 5, CHAPT 5.1 Engineering Advice 5.1-63 1 28-Dec-202L 2 28-Aug-2022
Form/Sampie
Biman CAMO i) Page: lntro- xxviii

/
CONTIN UI NG AIRWORTH IN ESS lssue: 1
"e" Biman MANAGEMENT EXPOSITION Date: 28-Dec-2O2L
i
W BA,VGIADESH AIRLINES PART-INTRO
MANUAL INTRODUCTION
Rev:4
Date: 25-May-2O2?
PART 5, CHAPT 5.1 DMISTATUS 5.7-64 1 28-Dec-2O21, 2 28-Aug-2O22
PART 5, CHAPT 5.1 AMP Review Check list 5.1-65 7 28-Dec-2O21 2 28-Aug-2022
PART 5, CHAPT 5.1 AMP Review Check list 5.1-66 t 28-Dec-2021. 2 28-Aug-2022
PART 5, CHAPT 5.1 AMP Review Check list s.7-67 1. 28-Dec-2027 2 28-Aug-2022
PART 5, CHAPT 5.1 Competence 5,1-58 7 28-Dec-2027 2 28-Aug-2022

Assessment Form ES
Engineers
PART 5, CHAPT 5.1 Competence 5.1-69 1. 28-Dec-2021. 2 28-Aug-2022
Assessment Form ES
Engineers
PART 5, CHAPT 5.1 Competence 5.7-70 7 28-Dec-2021 2 28-Aug-2022
Assessment Form ES
Engineers
PART 5, CHAPT 5.1 Competence 5,1.-77 1. 28-Dec-2027 2 28-Aug-2022
Assessment Form ES
Engineers
Assessment Form ES
\*. Elgineers
PART 5, CHAPT 5.1 Competence s.t-73 t 28-Dec-202I 2 28-Aug-2022
Assessment Form ES
Engineers
PART 5, CHAPT 5.1 Competence 5.7-74 7 28-Dec-2021. 2 28-Aug-2022
Assessment Form ES
Officers and Other Staff

PART 5, CHAPT 5.1 Competence 5.1-75 1. 28-Dec-2OZt 2 28-Aug-2022
Assessment Form ES
Officers and 0ther Staff

PART 5, CHAPT 5.1 Competence 5.1-76 t 28-Dec-2021, 2 28-Aug-2022
Assessment Form ES

PART 5, CHAPT 5.1 Competence 5.1.-77 1. 28-Dec-2021 2 28-Aug-2022
Assessment Form ES

PART 5, CHAPT 5.1 Competence 5.7-78 t 28-Dec-2027 2 28-Aug-2022
Assessment Form ES

PART 5, CHAPT 5.1 Competence 5.1,-79 1. 28-Dec-2027 2 28-Aug-2422
Assessment QA
Biman CAMO Page: lntro- xxix

CONTINUING AI RWORTHINESS lssue: 1
d#&.
w Biman MANAGEMENT EXPOSlTION Date: 28-Dec-202L
BANG-IDESHA'RL'A/ES PART.INTRO Rev:4
l
MANUAL INTRODUCTION Date: 25-M ay-2023
Engineers

Assessment Form q4
Engineers
PART 5, CHAPT 5.1 Competence 5.1-81 1 28-Dec-2021. 2 28-Aug-2O22
Assessment Form QA
Engineers
PART 5, CHAPT 5.1 Competence 5.1.-82 7 28-Dec-2021 2 28-Aug-2022
Assessment Form QA
Engineers
PART 5, CHAPT 5.1 Competence 5,1-83 7 28-Dec-2021- 2 28-Aug-2022
Assessment Form QA
Engineers
PART 5, CHAPT 5.1 Competence 5,1-84 L 28-Dec-2027 2 28-Aug-2022
Assessment Form QA
Engineers
PART 5, CHAPT 5.1 Competence 5.1-85 7 28-Dec-2O27 2 28-Aug-2022
Assessment Form QA
i Engineers
PART 5, CHAPT 5.1- Corfipetence 5.1-85 7 28-Dec-2021, 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1 Competence 5.1-87 1. 28-Dec-2021 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1 Competence 5.1-88 1. 28-Dec-2021, 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1 Competence 5.1-89 I 28-Dec-2021 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1" Competence 5.1-90 1. 28-Dec-2021 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1 Competence 5,1-91 7 28-Dec-2027 2 28-Aug-2022
Assessment Form
Planning Engineers
PART 5, CHAPT 5.1 Sample of Check 5,7-92 1 28-Dec-2021 2 28-Aue-2022
Package Summary Sheet
Biman CAMO $ Page: lntro- xxx

r
w Biman MANAGEMENT EXPOSITION Date: 28-Dec-202L

BANGLADESH A'RL'A'ES PART-!NTRO Rev:4
MANUAL INTRODUCTION Date: 25-M ay-2O23
PART 5, CHAPT 5.1 Sample of a Schedule 5.1-93 28-Dec-2021 2 28-Aug-2022

Check Package
PART 5, CHAPT 5.1 Competency 5.1-94 28-Dec-2O21 2 28-Aug-2022
Assessment Form - PFI
PART 5, CHAPT 5.1 Competency 5.1-95 28-Dec-2021 2 28-Aug-2022

PART 5, CHAPT 5.1 Competency s.1-96 28-Dec-2027 2 28-Aug-2022

PART 5, CHAPT 5.1 Competency 5.1.-97 28-Dec-2021 2 28-Aue-2022

PART 5, CHAPT 5.1 Competency s.1-98 28-Dec-2021 2 28-Aug-2022

PART 5, CHAPT 5.1 Audit Checklist Format 5.1-99 28-Dec-2021 2 28-Aug-2022
PART 5, CHAPT 5.1 Mandatory Occurrence 5.1-100 28-Dec-2021 2 28-Aug-2022

Reporting Form (CAAB)
in CA-31
PART 5, CHAPT 5.1 Mandatory Occurrence 5.1-101 28-Dec-2027 2 28-Aug-2022
t in CA-31
PART 5, CHAP 5.2 List of Airworthiness 5.2-7 1. 28-Dec-2027 0 28-Dec-202L
Review Staff (ARS)
PART 5, CHAP 5,3 List of Approved 5.3-1 1 28-Dec-2021, 0 28-Dec-2021.
Maintenance
Organisations
Contracted tors
PART 5, CHAP 5.4 List of Sub-Contrac 5.4-7 7 28-Dec-2021, 0 28-Dec-2021
PART 5, CHAP 5.5 Copy of Contracts for 5.5-1 '1. 28-Dec-2021 0 28-Dec-2021.
Sub-Contracted Work
PART 5, CHAP 5.5 Copy of Contracts with 5.6-1 7 28-Dec-2021 0 28-Dec-2021,
Approved Maintenance
Organisations
PART 5, CHAP 5.7 List of Procedure 5.7-7 1 28-Dec-2021, 0 28-Dec-2021.
Manuals
PART 5, CHAP 5,8 List of AMP'S 5.8-L t 28-Dec-202t 0 28-Dec-2021
PART 5, CHAP 5.9 List of records 5.9-1 7 28-Dec-2027 4 25-Mav-2023

PART 5, CHAP 5.9 List of records 3.9-2 1. 28-Dec-2021. 4 25-May-2023
PART 5, CHAP 5.9 List of records 5.9-3 t 28-Dec-2021, 4 25-May-2O23
Biman CAMO ) Page: lntro- xxxi

/
BANGLADESH AIRLINES PART-INTRO Rev: 4
(iv) SUMMARY/RECORDS OF CHNAGES

CAAB BRIEF DESCRIPTION OF AMENDMENT INCLUDED IN DATE OF INCLUDED
Ref. ISSUE REV. REVISION BY
NO. NO.
(0) Chapter 1.2.(6) : ) Procedure for permitted variations
to aircraft Maintenance Program (AMP)/ schedule 1 1 10-May- Md Mostafa
task frequencies 2022 Kamal
(1) Chapter 1.6 : Non-Mandatory modification
embodiment policy
(2) Chapter 1.7.1 : Major Repair
(3) Chapter 1.9.1 & 1.9.2: Policy & repair
(4) Chapter 1.10.4 Details of data collection procedure.
(5) Chapter 1.10.9 : Specimen pages of reliability report
(6) Chapter 1.14.6: Schedule Check Package Closing
procedure.
(7) Chapter 1.20.4: Airworthiness requirements & Maint.
Procedure for performance based navigation(PBN)
(1) Part-Intro, Page - iii, Foreword (i)
(2) Part-0, Chapter 0.1 Page 0.1, Corporate 1 2 28-Aug- Md Mustofa
commitment by the accountable manager 2022 Kamal
(3) Part-0, , Chapter -0.3,Page 0.3.1, Management
personnel
(4) Part-0, Chapter-0.3, Page -0.3-3, Manpower
resources
(5) Part- 0, Chapter 0.7, Page 0.7-1, Facilities
(6) Part- 1, Chapter 1.2, Page 1.2-4 , AMP
Amendment/review
(7) Part -1, Chapter -1.2, Page 1.2-5, AMP
Revision/Revision Forms
(8) Part -1, Chapter 1.3.Page 1.3-1, Time and
continuing airworthiness records, Responsibilities,
Access
(9) Part -1, Chapter 1.3.Page 1.3-3, All maintenance
records for issuing certificate of release to service,
Records of all incorporated service Bulletins
(10) Part -1, Chapter 1.4, Page 1.4-9, The CAMO
Manager establishes a close up loop system
(11) Part -1, Chapter 1.4, Page 1.4-10, Accomplishment
& control of airworthiness directives
(12) Part -1, Chapter 1.4, Page- 1.4-11, Sample of AD
(13) Part-1, Chapter 1.6,Page-1.6-1, Non Mandatory
Modification embodiment policy
(14) Part-1, Chapter 1.14, Page 1.14-25, 26,
27,28,29,30,31,32,33,34,35,36 Planning
Procedures
(15) Part-1, Chapter 1.15 page 1.15-2
(16) Part-1 , Chapter -1.16,Page 1.16-1,2,3,4,5,6 –
Training
(17) Part-1 , Chapter -1.17,Page 1.17-
1,2,3,4,5,6,7,8,9 - Authorization
Biman CAMO Page: INTRO- xxxii

BANGLADESH AIRLINES PART-INTRO Rev: 4
(18) Part-1 Chapter 1.20 Page 1.20.-2, 22,24

(19) Part-5 chapter 5.1
(20) 1.20.1.10 & 11
(1) Part-Intro-(v) page –INTRO- xxxiii
1 3 05 Dec’22 Md Mustofa
(2) Part –Intro (viii) page –INTRO -xliv
Kamal
(3) Part 0, Chapter 0.6, page 0.6-1
Exposition Amendment procedure
(4) Part- 1, Chapter 1.2, Page 1.2-7 , AMP
Amendment/review
(5) Part -1, Chapter 1.3.0 Page 1.3-1
Policy and responsibility:,
(6) Part -1, Chapter 1.17.Page 1.17-1
Authorisations
(7) Part-1, Chapter 1.20.5 page 1.20.5-1-5
Conditioning Monitoring System
(1) Part-Intro-Manual Introduction-Forward, page- 1 4 25 May 23 Md Mustofa

iii Kamal
(2) Part – Intro, Table of Contents, Page- xii
(3) LEP, Part- Intro-Manual Introduction, Pages -
xii-xxx
(4) Part-Intro, Manual Introduction, Record of
changes, Pages- xxxi, xxxii, xliv
(5) Part-0, Chap 0.1, Corporate commitment by the
accountable manager, page- 0.1-1
(7) Management Personnel, Part 0, Chapter 0.3,
Management Personnel, Page- 0.3-1
(8) Part-0, Chap 0.3, Manpower Resources,
Training & Authorization, pages- 0.3-34, 0.3-
36,0.3-37
(9) Part 0, Chapter 0.6, Exposition amendment
Procedure, Page- 0.6-1
(10) Part 1, Chapter 1.3, Airworthiness records
retention, access, page 1.3-3
(11) Part 1, Chap 1.14 Planning Procedures pages-
1.14-16, 1.14-33
(12) Part 1, Chapter 1.15, Airworthiness data
Control, Page1.15- 1,1.15-2,1.15-3
(13) Part 5, Chapter 5.9 , List of Airworthiness Data/
Records, List of QA Records, Pages – 5.9-1,
5.9-2,5.9-3
Biman CAMO Page: INTRO- xxxiii

(v) CAME DISTRIBUTION
HARD COPY
HOLDER COPY TYPE
NUMBER
MD & CEO, Biman Electronic Copy -
Director Engineering & MM, Biman Electronic Copy -

Hard copy
Chief Engineer (ES), Biman 1
(Master copy)
Chief Engineer (QA), Biman Hard copy 2
Deputy Chief Engineer (QA), Biman Electronic Copy -
Dy. Chief Engineer (ES), Biman Electronic Copy -
Dy. Chief Engineer (Planning), Biman Electronic Copy -

Maintenance Manager, Biman CAAB Part 145 Electronic Copy -
Civil Aviation Authority of Bangladesh Hard copy 3
Technical Library Server Electronic Copy -
Note:
(1) Each hardcopy holder of this CAME except CAAB is personally responsible for insertion
of all revisions. Hardcopy is kept in the office of the respective manual holder.
(2) A CAME revision acknowledgement is signed by Hard Copy Holders except CAAB and is
preserved as confirmation that they have received the document. This CAME and
subsequent revisions become effective within seven (7) days after the approval
date. Hard copy is distributed to the respective person before the effective date.
(3) Recipients of Electronic Copy mentioned in the Distribution List, including all Biman
CAMO users, gets access to updated CAME through Biman Library Server at the link \\fil-
bal-01\library.
(4) All electronic copy is distributed to the respective persons via e-mail or web-link
or DVD and is kept at the Biman Library server before the effective date
Biman CAMO Page : INTRO-xxxiv

BANGLADESH AIRLINES PART -INTRO Rev: 1
(vi) ACRONYMS
ACRONYM DESCRIPTION
AD Airworthiness Directive
AELD Airworthiness and Licensing Division
AHM Aircraft Health Monitoring/Management
ALI Airworthiness Limitation Item
ALC After Landing Check
AM Accountable Manager
AMC Acceptable Means of Compliance
AME Aircraft Maintenance Engineer
AMI Aircraft Modifiable Information
AML Aircraft Maintenance Log
AMO Aircraft Maintenance Organization
AMP Aircraft Maintenance Program
ANO Air Navigation Order
AOC Air Operator Certificate
AOG Aircraft On Ground
ARC Authorized Released Certificate
ARS Airworthiness Review Staff
ATA Air Transport Association
ATC Air Traffic Control
ATL Aircraft Technical Log
BATC Bangladesh Airlines Training Centre
C of A Certificate of Airworthiness
C of R Certificate of Registration
CAA Civil Aviation Authority
CAAB Civil Aviation Authority of Bangladesh
CAME Continuing Airworthiness Management Exposition
CAMO Continuing Airworthiness Management Organization
CAR Civil Aviation Rule
CDCCL Critical Design Configuration Control Limitations
CDL Configuration Deviation Lists
CE Chief Engineer
CEO Chief Executive Officer
CFR Code of Federal Regulations
CM CAMO Manager
CML Cabin Maintenance Log
CMM Component Maintenance Manual
CMR Certification Maintenance Requirements
CPCP Corrosion Protection and Control Programs
CRS Certificate of Release to Service
DCE Deputy Chief Engineer
DE&MM Director Engineering & Material Management
DGM Deputy General Manager
Biman CAMO Page: INTRO -xxxv

ACRONYM DESCRIPTION
DMI Deferred Maintenance Item
E&MM Engineering & Material Management
EASA European Aviation Safety Agency
ECM Engine Condition Monitoring
EHM Engine Health Monitoring
EML ETOPS Monitoring Log
EO Engineer Officer / Engineering Order
ETOPS Extended Range Twin Engine Operations
EWIS Electrical Wiring Interconnect System
FAA Federal Aviation Administration
FAR Federal Aviation Regulations
FC Flight Cycle
FH Flight Hour
FTS Fuel Tank Safety
HF Human Factor / High Frequency
HT Hard Time, Hydrostatic Test
IATA International Air transport Association
ICAO International Civil Aviation Organization
IFE In-Flight Entertainment
IO Inspection Order
IOSA IATA Operational Safety Audit
JTO Junior Technical Officer
LLP Life Limited Parts
LOPA Layout of Passenger Accommodation
MCC Maintenance Control Center
LVO Low Visibility Operations
MEL Minimum Equipment List
MMEL Muster Minimum Equipment Lists
MNPS Minimum Navigation Performance Service
MO Modification Order
MOD Modification
MOE Maintenance Organization Exposition
MP Maintenance Planning
MPD Maintenance Planning Document
MRB Maintenance Review Board
MRO Maintenance, Repair & Overhaul
NAA National Aviation Authority
NDT Non-Destructive Testing
NOC No Objection Certificate
OEM Original Equipment Manufacturer
OJT On Job Training
PE Principal Engineer
PIREP Pilot Reported
PSE Principal System Engineer / Principal Structural Elements
Biman CAMO Page: INTRO -xxxvi

ACRONYM DESCRIPTION
QA Quality Assurance
QM Quality Manager
RCB Reliability Control Board
RCP Reliability Control Program
RO Repair Order
RSE Responsible System Engineer/Engineering
RVSM Reduced Vertical Separation Minimum
R&MP Reliability and Maintenance Program
SB Service Bulletins
SIL Service Information Letter
SL Service Letters
SMS Safety Management System
SSI Structural Significant Item
STC Supplemental Type Certificate
TC Type Certificate
TSN Time Since New
TSO Time Since Overhaul, Technical Standard Order
Biman CAMO Page: INTRO -xxxvii

(vii) COMPLIANCE CHECK LIST
TECHNICAL ACCEPTABLE
REQUIRE- MEANS OF CAME
TASK/CONTENT
MENTS COMPLIANCE REFERENCE
M.A.---------- AMC M.A.------
201(a) (1) to 201(e, h, h(1), Responsibilities 0.1, 0.3 (A.1)
(4) h(2) Owner
201(b)(1) and Responsibilities 0.1
(b) Leasing of Aircraft
201(c) Responsibilities 0.3 B (1) (viii)
Performed Maintenance
201(d) Responsibilities 0.3 D.4 ,
Pre-flight Inspection
201(e) to (j) Responsibilities 0.3 B (1) (viii)
Management of continuing airworthiness,
maintenance by appropriate maintenance
organisation
201(j) Responsibilities 0.2 f (2)
Granting access to CAAB
202 202(a) (b) Occurrence reporting 1.8.6
301(1) 301 -1- Continuing airworthiness task- 1.11
Pre-flight inspections
301(2) 301 -2- Continuing airworthiness task- 1.11 (b),
Defect rectification of defects to an officially 1.8.a, c
recognised standard (MEL, CDL) 3.1.3
Accomplishment of all maintenance in accordance
with the approved AMP
301(4) 301 -4- Continuing airworthiness task- 1.5, 2.3
Analysis of the effectiveness of the approved AMP
Accomplishment and control of airworthiness
directives
301(6) − Continuing airworthiness task- 1.7
Accomplishment of modifications and repairs

Non-mandatory modifications and/or inspections
301(8) − Continuing airworthiness task- 1.13
Maintenance check flights
302(a) 302 Aircraft maintenance programme 1.2
302(b) − Aircraft maintenance programme - Amendment and 1.2. c(4)
approval by the Competent Authority
302(c), i, ii 302 (c.1) bis Aircraft maintenance programme - Indirect N/A
(c.7) Approval
302(d), i, ii 302(d) Aircraft maintenance programme - Content of the 1.2 b
AMP
302(e) − Aircraft maintenance programme - Details of the 1.2c
Biman CAMO Page: INTRO -xxxviii

TASK/CONTENT
M.A.---------- AMC M.A.------
AMP
302(f) − Aircraft maintenance programme - Reliability 1.10
programme
302(g) − Aircraft maintenance programme - Periodic reviews 1.2 c (3)
303 − Airworthiness directives 1.4
304 304 Data for modifications and repairs 1.7
305(a) bis (d) 305(d) Aircraft continuing airworthiness - 1.1.a, 1.3
Record system CRS, logbooks, log cards, content
305(e) − Aircraft continuing airworthiness - 1.3.2 (4) (6)
Record system Information relevant to any (11)
component installed
305(f) − Aircraft continuing airworthiness - 1.3.0
Record system Responsibility
305(g) − Aircraft continuing airworthiness - 1.3.2 (11)
Record system Entries
305(h.1) bis 305(h) Aircraft continuing airworthiness - 1.3.2 (11)
(h.5) Record system Retention periods
305(h.6) 305(h.6) Aircraft continuing airworthiness - Record 1.3
system
306(a) 306(a) Owner’s/Operator’s technical log system Content 1.1.a
306(b) 306(b) Owner’s/Operator’s technical log system - 1.1.a
Acceptance and approval by the Competent
Authority
306(c) − Owner’s/Operator’s technical log system - 1.1.a
Retention periods
307(a) 307(a) Transfer of aircraft continuing 1.3.4
bis (c) airworthiness records
401 (a) Maintenance data 0.3 B (xv)
401 (b) AMC 401 (b) Maintenance data 1.15 (1) (e)
401 (c) AMC 401 (c) Maintenance data 0.3 B (xvi)
402 (a) AMC 402 (a) Performance of maintenance 3.1.6 (b)
402 (b) AMC 402 (b) Performance of maintenance 3.1.6 (c)
402 (c) Performance of maintenance 3.1.8 (2)
402 (d) AMC 402 (d) Performance of maintenance 3.1.8 (3)
402 (e) AMC 402 (e) Performance of maintenance 3.1.8 (4)
402 (f) Performance of maintenance 3.1.8 (5)
403 (a) Aircraft defects 1.8.0 (a)
403 (b) AMC 403 (b) Aircraft defects 1.8.0 (b)
403 (c) Aircraft defects 1.8.0 (c)
403 (d) AMC 403 (d) Aircraft defects 1.8.0 (d)
501 (a, b, c, d) 501 (a, b, c, d) Installation
502 (a, b, c, d) 502 (b, c) Component maintenance
503 (a, b, c) Service life limited components
Biman CAMO Page: INTRO -xxxix

TASK/CONTENT
M.A.---------- AMC M.A.------
504 (a, b, c, d, e) 504 (a, b, c, d, e) Control of unserviceable components
601 to 619 MAINTENANCE ORGANISATION Not
applicable
701 − Scope complied on
approval
702 − Application complied on
approval
703 − Extent of approval complied on
approval
703(c) − Extent of approval Scope 0.2.c
704(a)1 − Continuing airworthiness management - Exposition 0.1
Corporate commitment signed by the AM
704(a)2 − Continuing airworthiness management - Exposition 0.2.c
CAMO’s scope of work
704(a)3 − Continuing airworthiness management - Exposition 0.4.2, 0.43
Title(s) and name(s) of person(s) referred to in
M.A.706(a), (c), (d) and (i)
704(a)4 − Continuing airworthiness management - Exposition 0.4.2
Organisation chart
704(a)5 − Continuing airworthiness management Exposition - 5.2
List of M.A.707 airworthiness review staff
704(a)6 − Continuing airworthiness management exposition - 0.7
Description and location of the facilities
704(a)7 − Continuing airworthiness management Exposition - 0.2 (4), 0.6.2
Procedures specifying how the CAMO ensures (a), 2.2, 3.2.2
compliance with this Part a (vii)
704(a)8 − Continuing airworthiness management Exposition - 0.6
CAME amendment procedures
704(a)9 − Continuing airworthiness management Exposition - 0.2.1, 5.3
List of approved and generic/ baseline maintenance
programmes
704(b) − Continuing airworthiness management - Exposition 0.6
Approval by the Competent Authority
705 705 Facilities 0.7
706(a) to (d) 706 Personnel requirements - 0.3
AM, Quality Manager, CAMO Manager (CM)
706(e) 706(e.1) Personnel requirements - Acceptance of the AM by 0.3
706(e.2) the competent authority
706(f),(g) 706 Personnel requirements - Manpower resources 0.3 c
706(h) 706 Personnel requirements 0.3 F (4)
Training/ qualification recording
− 706(1) bis Personnel requirements QUALITY MANAGER, 0.3.b
706(4) CM
706(i) 706(i) Personnel requirements –for Extension of ARC -
Biman CAMO Page: INTRO -xl

TASK/CONTENT
M.A.---------- AMC M.A.------
706(j) − Personnel requirements AM, NPH/CM, QM, Ext. 0.3
staff
707(a.1) 707(a) Airworthiness review staff Above 2.730 kg MTOM -
707(a.2) 707(a.2) Airworthiness review staff 2.730 kg MTOM and -
below
707(b) 707(b) Airworthiness review staff Acceptance by the -
competent authority
707(c) 707(c) Airworthiness review staff Demonstration of -
appropriate recent continuing airworthiness
management experience
707(d) - Airworthiness review staff Identification by listing -
each person in the CAME together with their
airworthiness review authorisation reference
707(e) 707(e) Airworthiness review staff Records -
708(a) − Continuing airworthiness management Refer to
All continuing airworthiness management is carried M.A.301-
out acc. to the prescriptions of M.A Subpart C. M.A.307
708(b.1) − Continuing airworthiness management - 1.2, 1.10
Development and control of aircraft
maintenance programme and reliability programme
708(b.2) − Continuing airworthiness management - Approval 1.2 c(4)
of the AMP by the Competent
Authority
708(b.3) − Continuing airworthiness management - 1.7 (5)
Management of approval of modification and
repairs
708(b.4) − Continuing airworthiness management - Ensure that 0.3.b 1 (j)
all maintenance is carried out in accordance with the
approved AMP.
708(b.5) − Continuing airworthiness management - Ensure that 0.3.b 1 (h) ,
all applicable AD’s are applied. 0.3.b 2 (k)
708(b.6) − Continuing airworthiness management - Ensure that 0.3.b 2 (p),

all defects are corrected by an 0.3.c 2 (f)
appropriately approved MO.
708(b.7) − 0.3.B (1) (i),

Continuing airworthiness management - Ensure that
0.3.B (2) (p)
the aircraft is taken to an
appropriately approved maintenance organisation

whenever necessary.
708(b.8) − Continuing airworthiness management - 0.3.C
Biman CAMO Page: INTRO -xli

TASK/CONTENT
M.A.---------- AMC M.A.------
Coordination of maintenance
708(b.9) − Continuing airworthiness management - 1.3.0 (5)
Management and archiving of records
708(b.10) − Continuing airworthiness management - Mass and 0.3.B (2) (s),
balance statement 0.3.C (2) (i)
708(c) 708(c) Continuing airworthiness management - 2.5, 3.1
Maintenance contract
709(a) − Documentation - 1.4.2, 1.8 (4),
Current maintenance data 1.9 (4)
709(b) 709 Documentation - N/A
Generic/Baseline Maintenance Programme
710(a) 710(a) Airworthiness review - 4.2
Documented review of the aircraft records
710(b) 710(b) and (c) Airworthiness review - 4.3
Physical survey of the aircraft
710(c) 710(b) and (c) Airworthiness review - 4.3
Physical survey of the aircraft
710(d) 710 (d) Airworthiness review - 4.6.5
Anticipation of the airworthiness review
710(e) 710(e) Airworthiness review - 4.6
airworthiness review certificate
710(f) − Airworthiness review - 4.6.2 (c)
A copy of any airworthiness review certificate
issued or extended for an aircraft is sent to the
Member State of Registry
710(g) − Airworthiness review - 4.1.0
Airworthiness review tasks shall not be
subcontracted
710(h) − Airworthiness review - 4.5.(2)
Inconclusive outcome of the airworthiness review
711(a) (b) − Privileges of the organisation 0.2.(c)
712(a) 712(a) Quality system - Part 2, 2.1
Establishment of a quality system
712(b.1) 712(b.1) Quality system - Part 2, 2.2
Monitoring of M.A. Subpart G activities
Monitoring that all contracted maintenance is
carried out in acc. with the contract
Monitoring the continued compliance of M.A.
Subpart G
− 712(b.4) Quality system - Part 2, 2.1
Independent audit
Annual check to ensure that all aspects of M.A.
Biman CAMO Page: INTRO -xlii

TASK/CONTENT
M.A.---------- AMC M.A.------
Subpart G are fulfilled
− 712(b.6) Quality system - -
Additional locations of the organisation
Audit report
− 712(b.8) Quality system Part 2, 2.1
Audit personnel
Quality plan
712(c) − Quality system - Part 2, 2.1
Records
712(d) − Quality system - -
Combination of the quality system of the CAMO in
case of approval with another part
712(e) − Quality system - -
Commercial air transport
712(f) 712(f) Quality system - -
Replacing the quality system by an organisational
review
713 713 Changes to the approved continuing airworthiness 0.5
organisation
714(a) − Record-keeping 1.3
Record of all details of work carried out
714(b) − Record-keeping - 4.7
If the CAMO has the privilege of M.A.711(b), it
shall retain a copy of each ARC and
recommendation issued, together with all supporting
documents
714(c) − Record-keeping - 1.3
Retention periods
714(d) − Record-keeping - 1.3
Storage
714(e) − Record-keeping - 1.3
Computer hardware used to ensure backup
714(f) − Record-keeping - 1.3
Transfer of CAM
714(g) − Record-keeping - 1.3
Termination of continuing airworthiness
management of the CAMO
− 714(1) bis (6) Record-keeping - 1.3
(1) CRS, (2) responsibilities,
(3) Acceptable form of continuing
airworthiness records, (4) Paper systems, (5)
Computer systems, (6) Microfilming or optical
storage
715 − Continued validity of approval 0.2 (e)
Biman CAMO Page: INTRO -xliii

TASK/CONTENT
M.A.---------- AMC M.A.------
716(a) − Findings - Level1 2.1.c.(vi)
716(b) − Findings - Level 2 2.1.c.(vi)
716(c) − Findings - Corrective action 2.1.d
901 901 Aircraft airworthiness review - 4.2 , 4.3.1
Periodically review of aircraft and its continuing
airworthiness records
901(a) 901(a) Aircraft airworthiness review - 4.6
Issue of airworthiness review certificate
901(b) − Aircraft airworthiness review - 4.6.3 (a)
Aircraft in controlled environment
− 901(b)1 and Aircraft airworthiness review - 4.6.3 (b)
(b)2 Aircraft outside a controlled environment
901(c)1 − Aircraft airworthiness review - 4.6.3 (a)
Issue of an ARC for aircraft within controlled
environment
901(c)2 901(c)2 Aircraft airworthiness review - 4.6.3 (a)
Validity of the ARC for aircraft within controlled
environment
901(d) 901(d) Aircraft airworthiness review - 4.5
Recommendation to Competent Authority for the
issue of ARC
901(e) 901(e) Aircraft airworthiness review - 4.6
AR and issue of ARC by competent authority when
circumstances exist which show
potential safety threat.
901(f) − Aircraft airworthiness review - 4.1.0
Extension of ARC
901(g) − Aircraft airworthiness review - ELA 1 N/A
901(h) − Aircraft airworthiness review - 4.6.1
Potential safety threat
901(i) − Aircraft airworthiness review - Review by the 4.6.1
authority
901(j) − Aircraft airworthiness review - 4.6.1 (c)
Provision of documents
901(k) − Aircraft airworthiness review - 4.6.1 (d)
Airworthiness of aircraft
902 − Validity of the airworthiness review certificate 4.8
904 904 Airworthiness review of imported aircraft 4.6.6
905(a) − Findings - Level 1 -
905(b) − Findings - Level 2 -
905(c) − Findings - Corrective action plan -
Biman CAMO Page: INTRO -xliv

(viii) (a) About this CAME

Continuing Airworthiness Management Exposition (CAME) is organized as per CAAB ANO Part M
Appendix V to AMC M.A.704. It has Part 0, 1, 2 3, 4, 4B and 5. Each part is divided into chapters,
sections and paragraphs. This CAME is prepared in such a way that it contains legible, accurate
and updated information. This CAME is prepared and presented in such a way that it is
appropriate for use of conduction or support of maintenance activities. All policies and
procedures in this CAME are proposed/ recommended by the Accountable Manager and Camo
manager, checked by Quality Manager and approved by CAAB. All employees of “Biman
Bangladesh Airlines” are obligated to follow all policies and procedures contained in this CAME.
All continuing airworthiness tasks, including maintenance, are carried out in accordance with
policies and procedures contained in this CAME and forms contained in Part 5 are used to
perform related tasks. This CAME is used as the only source of approved directives for
functioning of ‘Biman CAMO’. This CAME is amended as necessary and is reviewed at least once
in a year.
(b) Approval by the Quality Manager and the Camo Manager
This Continuing Airworthiness Management Exposition (CAME) is prepared under direct

supervision of the Quality Manager and the Camo Manager. This CAME will be used as the only
source of approved directives for functioning of ‘Biman CAMO’. We are liable for controlling of
this CAME and we are also responsible for revision, distribution, retention and approval of the
Manual. We will retain the Master copy of CAME in a safe and secured place. We ensure that
Master copy is not used for daily operations and pdf of the manual are used for daily operation.
The WORD copy of the manual is retained at Principal System Engineer (R&MP) for future use.
The contents of this CAME are correct to the best of our knowledge and thereafter are approved
by undersigned.
Date : 06-06-2023 Date : 06-06-2023

A.B.M Mustagisur Rahman Md. Ali Naser
CAMO Manager Quality Manager
And And
Chief Engineer Chief Engineer
Engineering Services Quality Assurance Division
Biman CAMO Page; INTRO-xlv

BANGLADESH AIRLINES PART 0 Rev: 0
GENERAL ORGANISATION Date: 28-Dec-2021
GENERAL ORGANISATION
Biman CAMO Page 0 -1

GENERAL ORGANIZATION Date: 28-Dec-2021
PART 0: GENERAL ORGANISATION - INDEX
0.0 Index
0.1 Corporate Commitment by the Accountable Manager
0.2 General Information
0.3 Management Personnel, Manpower resources, Training & Authorization
0.4 Management Organisation Chart
Notification Procedure to the Competent Authority Regarding Changes to the

0.5
Organization's Activities / Approval / Location / Personnel
0.6 Exposition Amendment Procedure
0.7 Facilities
Biman CAMO Page 0-2

MANAGEMENT EXPOSITION Date: 28-Dec-2021
Biman PART 05, CHAP 0.1
BANGLADESH AIRLINES Rev: 4
CORPORATE COMMITMENT BY THE
Date: 25-May-2023
ACCOUNTABLE MANAGER
0.1 CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER

{M.A.704 (a) 1; 704 (c), 201 }
This Continuing Airworthiness Management Exposition (CAME) defines the

organization, policy and procedures upon which Biman Bangladesh Airlines Ltd. is
committed to function as an approved CAAB Part-M Subpart-G Continuing
Airworthiness Management Organization (CAMO).
Being the Accountable manager, I ensure that all airworthiness functions are financed
and are carried out to the standard set out by CAAB ANO (AW) Part-M Subpart-G.
These procedures are agreed by the undersigned and is complied with, as applicable;
in order to ensure that all the continuing airworthiness activities including maintenance
for aircraft managed (owned or dry-leased) by Biman Bangladesh Airlines is carried out
on time to an approved standard.
It is accepted that these procedures do not override the necessity of complying with
any new or amended regulation published by Civil Aviation Authority of Bangladesh
from time to time where these new or amended regulations are in conflict with these
procedures.
CAAB, as the competent authority, approves this organisation whilst CAAB is satisfied
that the procedures are being followed. It is understood that CAAB reserves the right to
suspend, vary or revoke the Part-M Subpart-G continuing airworthiness management
approval of the organisation, as applicable, if CAAB has evidence that the procedures
are not followed and the standards not upheld.
In the case of commercial air transport, suspension or revocation of the approval of the
Part-M Subpart-G continuing airworthiness management approval would invalidate the
AOC.
Signed: . . . . . . . . . . . . . . . . . . . . .
Date: 25-05-2023
Shafiul Azim
Managing Director & CEO and
Accountable Manger
Biman Bangladesh Airlines Limited
Biman CAMO Page 0.1 -1

GENERAL INFORMATION Date: 28-Dec-2021
0.2 GENERAL INFORMATION

{M.A.703 (c), 704 (a) 2, 6 }
a) Brief description of Biman Bangladesh Airlines CAMO
(1) Biman Bangladesh Airlines Continuing Airworthiness Management Organization (CAMO)

referred as “Biman CAMO”, is under the Directorate of Engineering & Material Management
of Biman Bangladesh Airlines Limited. The Airlines Headquarter is based in Dhaka,
Bangladesh. Currently Biman Bangladesh Airlines Ltd operates wide-body and narrow-body
aircrafts and holds an Air Operator Certificate (AOC) to operate domestic and international
flights. Managing Director and CEO is the Accountable Manager of Biman CAMO.
(2) Biman CAMO is headed by the Chief Engineer (Engineering Services) as CAMO Manager and
consists of two Departments. These departments are managed by senior executives
(reference: 0.4 Organisation Chart). Quality Assurance division, headed by Quality Manager,
has the responsibility to perform internal and external audits. Quality Manager has direct
access to the Accountable Manager.
(3) Address of Accountable Manager
Managing Director & CEO

Biman Bangladesh Airlines
Balaka Bhaban
Kurmitola, Dhaka-1229, Bangladesh
Tel: +88-02-8901700/+88-01777715501
Fax: +88-02-8901392
E-mail: [email protected]
Address of Biman CAMO Manager

Chief Engineer, Engineering services
Biman Hangar Complex
Hazrat Shahjalal International Airport
Kurmitola, Dhaka-1229, Bangladesh
Tel: +88-02-8901333/+88-01777715536
Fax: +88-02-8901639
E-mail: [email protected]
b) Relationship with other Organisations
All continued airworthiness management tasks are performed by Biman CAMO. CAMO manager
ensures maintenance of Biman aircraft by CAAB approved Biman 145 organization. Both Biman
Biman CAMO Page 0.2-1

CAMO and Biman 145 organizations are under the jurisdiction of same Accountable Manager.
The maintenance activities which are not performed by Biman 145 organization are contracted
(out-sourced) to outside organisation having CAAB approval as case to case basis. Refer chapter
3.1 for details.
c) Aircraft Managed – Fleet Composition [PART M.A 704 (a) (9)]

‘Biman CAMO’ ensures continuing Airworthiness of following aircraft:-
SL. AIRCRAFT AIRCRAFT INSTALLED

NO. MODEL/ SERIES REGIST-RATION ENGINE
01 777-300ER S2-AFO GE90
02 777-300ER S2-AFP GE90
03 777-300ER S2-AHM GE90
04 777-300ER S2-AHN GE90
05 787-8 S2-AJS GEnx
06 787-8 S2-AJT GEnx
07 787-8 S2-AJV GEnx
08 787-8 S2-AJU GEnx
09 787-9 S2-AJX GEnx
10 787-9 S2-AJY GEnx
11 737-800 S2-AFL CFM56
12 737-800 S2-AFM CFM56
13 737-800 S2-AHO CFM56
14 737-800 S2-AHV CFM56
15 737-800 S2-AEQ CFM56
16 737-800 S2-AEW CFM56
17 DHC8-400 S2-AGR PW150
18 DHC8-400 S2-AJW PW150
19 DHC8-400 S2-AKD PW150
20 DHC8-400 S2-AKE PW150
21 DHC8-400 S2-AKF PW150
d) Types of Operations
Biman Bangladesh Airlines Ltd. conducts Domestic and International Scheduled, non-schedule,
charter, Commercial Air Transport Operation under Category-A of ANO (AT) A.2 as defined in the
CAAB approved Operations Specifications.

e) Scope of Biman CAMO

Biman CAMO is approved to exercise following Scope for aircraft listed in 0.2 (c)
Aircraft Continued Airworthiness Permits to fly Organisation(s) working
type/series Airworthiness review authorized under quality system
/group Management authorized
DHC8-400 YES NO NO NO
737-800 YES NO NO NO
787-8 YES NO NO NO
787-9 YES NO NO NO
777-300ER YES NO NO NO
f) Continuation of Validity [M.A. 715]

CAAB Part M approval is issued for a specified period. It shall remain valid subject to:
(1) Biman CAMO remains in compliance with CAAB Part M, in accordance with the
provisions related to the handling of findings as specified in this CAME and;
(2) CAAB has the access to Biman CAMO to determine continued compliance with CAAB
Part M, and;
(3) The approval not being surrendered or revoked by CAAB. Upon surrender or revocation,
the approval certificate is returned to the CAAB.

Rev: 42
MANAGEMENT PERSONENEL Date: 25
Date: –May-2023
28-Dec-2021
28-Aug-2022
0.3 MANAGEMENT PERSONNEL

{M.A.706, AMC 706 (a, e, f, k)}
Following table lists the management personnel for ‘Biman CAMO’ –
RESPONSIBLE MANAGERS BIMAN DESIGNATION NAME

Accountable Manager Managing Director & Chief
Shafiul Azim
Executive Officer
Nominated Post Holder - CAMO
Chief Engineer
Manager A.B.M Mustagisur Rahman
Engineering Production
(Form 4 holder)
Deputy Chief Engineer
Deputy to CAMO Manager Md. Kamruzzaman
Engineering Services
Quality Manager Chief Engineer
Md. Ali Naser
(Form 4 holder) Quality Assurance
Deputy to Quality Manager Deputy Chief Engineer
Md. G.S.A. Ansary
Quality Assurance
A.1 Accountable Manager

Managing Director & CEO of Biman Bangladesh Airlines Ltd. is the Accountable Manager
of “Biman CAMO”.
Accountable Manager is responsible for -

1. Ensuring that continuing airworthiness maintained by Biman CAMO meets the
standards required by the CAAB ANO (AW) Part-M regulations.
2. Establishing and promoting the safety and quality policy which is specified in this
CAME. Ensures the planning and allocation of resources necessary to manage safety
and security risks to maintenance operations.
1. Nominating CAMO Manager, Quality Manager, and other management staff in
“Biman CAMO”.
2. Ensuring that the necessary finance, manpower resources and facilities are available
to enable “Biman CAMO” to perform all continuing airworthiness functions to which
it is committed.
3. Ensuring that all the corrective actions are taken against audit findings.
4. Ensuring the competence of all personnel including management personnel are
assessed.
5. Ensuring that all CAAB fees/charges related to airworthiness services are paid.
A.2 Director Engineering & Material Management:
Director, Engineering & Material Management, reports to Accountable Manager. He is
empowered by Accountable Manager with specific financial authority for purchasing
and overhauling expenses of aircraft parts, components, tools, APU, Engines, Landing
Gears and other airworthiness related services.
Biman CAMO Page: 0.3 -1

MANAGEMENT PERSONENEL Date: 28-Dec-2021
B. Nominated Post Holders:
(1) CAMO Manager
Chief Engineer, Engineering Production is the CAMO Manager (CAAB FORM 4 Holder)
of Biman CAMO. CAMO Manager reports to the Accountable Manager for the overall
compliance of Part M requirements. He is responsible for the following functions:
(i) Ensures that continuing airworthiness of an aircraft is maintained and no flight

takes place unless:
- the aircraft is maintained in an airworthy condition, and;

- any operational and emergency equipment fitted is correctly installed and
serviceable or clearly identified as unserviceable, and;
- the airworthiness certificate remains valid, and;
- the maintenance of the aircraft is performed in accordance with the approved
maintenance programme
(ii) Ensures that all continuing airworthiness management is carried out according
to the requirements of Part M.A Subpart C.
(iii) Ensures development and control of maintenance programme for the aircraft
managed including applicable reliability programme,
(iv) Ensures approval of modification and repairs before accomplishment,
(v) Ensures that all maintenance is carried out in accordance with the approved
maintenance programme and released in accordance with Part M Subpart H,
(vi) Ensures that all applicable airworthiness directives and operational directives
with a continuing airworthiness impact, are applied,
(vii) Ensures that all defects discovered during scheduled maintenance or reported
are corrected by an appropriately approved maintenance organisation,
(viii) Ensures that the aircraft is taken to an appropriately approved maintenance
organisation whenever necessary, and any person or organisation performing
maintenance is responsible for the tasks performed,
(ix) coordinate scheduled maintenance, the replacement of service life limited parts,
and component inspection to ensure the work is carried out properly,
(x) Ensures that all continuing airworthiness records and operator's technical log are
managed and archived,
(xi) Ensures that the mass and balance statement reflect the current status of the
aircraft,

BANGLADESH AIRLINES PART 0, CHAP 0.3 Rev:
Rev:20
MANAGEMENT PERSONENEL Date:
Date:28-Aug-2022
28-Dec-2021
(xii) Ensures that all components/Engine/APU/Landing Gear installed in Biman

aircraft are in an airworthy/satisfactory condition and has been appropriately
released to service on a Form 1 or equivalent. Also ensures that all raw material
or consumable material is only used when certified by manufacturer,
(xiii) Ensures that maintenance/overhaul of components/Engine/APU/Landing Gears
is performed by maintenance organizations appropriately approved in
accordance with Part-145,
(xiv) Ensures that PFI is carried out by the pilot or another qualified person but need
not be carried out by an approved maintenance organisation or by Part-66
certifying staff,
(xv) Ensures that the person or organisation maintaining an aircraft shall have access
to and use only applicable current maintenance data in the performance of
maintenance including modifications and repairs.
(xvi) Ensures that current Maintenance data (AMM, IPC, SRM, FIM etc.) is collected
and preserved for all types of aircraft and is provided to MRO.
(xvii) Ensures that the safety management system is implemented and maintained
throughout the organization. He has the authority to make decisions regarding
risk tolerability with respect to aircraft airworthiness. For details on SMS policy,
objective, trainings and Safety Risk Management, please refer Biman SMS
manual, document 1009.
(xviii) Is responsible and accountable for ensuring
(a) The management of safety risks and security threats in maintenance
operations;
(b) Maintenance operations are conducted in accordance with conditions and
restrictions of the Air Operator Certificate (AOC), and in compliance with
applicable regulations and standards of Biman.
(2) Deputy to CAMO Manager
Deputy Chief Engineer, Engineering Services, is the Deputy to the CAMO manager of
Biman CAMO. He is directly under the administrative and functional jurisdiction of
CAMO Manager. In absence of CAMO Manager, Deputy to the CAMO Manager
performs duties of CAMO Manager. The deputy to CAMO Manger has the same
qualification as the CAMO Manger.

(3) Quality Manager
Chief Engineer, Quality Assurance is the Quality Manager (CAAB FORM 4 Holder) of
Biman CAMO. He is directly under administrative and functional jurisdiction of
Accountable Manager (MD & CEO). He is responsible for the following functions:
(i) Monitoring the compliance of continued airworthiness management and give
feedback to the Accountable manager.
(ii) Monitoring that all CAAB Part M, Subpart G activities are being performed in
accordance with the approved procedures.
(iii) Monitoring that all contracted maintenance is carried out in accordance with the
contract including sub-contracted activities.
(iv) Monitoring the continued compliance with the requirements of CAAB Part M,
Subpart G.
(v) Organize the Quality meeting with competent Authority for necessary corrective
Action to eliminate non compliances and ensure to meet the intended purposes.
(vi) Manpower Resources and training policy
(vii) Monitoring and amending of the CAME and the submission of proposed
amendments to CAAB. Also monitoring the associated procedure manuals.
(viii) Monitoring of the effectiveness of the maintenance programme(s).
(ix) Assuring that all maintenance is performed in compliance to the quality
standards as defined.
(x) Ensures the preparation and implementation of Continuing airworthiness quality
policy, plan and audits procedures
(xi) Monitoring that all maintenance is carried out by an appropriate maintenance
organization
(xii) Performing a quality surveillance and Audit on the continuing airworthiness
system and remedial action.
(xiii) Notifying CAAB in case of any changes to the organization’s activities / approval /
location / personnel affecting the scope of approval issued by CAAB.
(xiv) Correspondence with the competent authority in relation to any airworthiness
occurrence reporting and any other airworthiness issue.
(xv) Issue, renewal, revoke and suspend authorizations for CAMO activities.
(4) Deputy to Quality Manager:
Deputy Chief Engineer, Quality Assurance is the Deputy to the Quality Manager of
Biman CAMO. He is directly under the administrative and functional jurisdiction of
Chief Engineer (Quality Assurance). In case of absence of Quality Manager, he will
perform duties of Quality Manager. The deputy to Quality Manger has the same
qualification as of the Quality Manger.

C. Continuing airworthiness coordination:
List of Biman CAMO functions and the Managers with related continuing airworthiness
responsibilities
SL CAMO tasks in brief Responsible persons Remarks

01 Accomplishment of pre-flight
inspections
(1) Prepare Procedures (1) PSE (R & MP)

(2) Implementation (2) PE (MP), PE (MCC)
02 Retain and update Maintenance PSE (R & MP)
data and Aircraft Maintenance
Manuals
03 Develop aircraft maintenance PSE (R & MP)

program
04 Prepare modification, Related PSE

Inspection and repairs orders,
including non-mandatory
modifications and inspections,
05 Accomplishment of PE (MP)
modification, Inspection and
repairs.
06 The accomplishment of all PE (MP)

maintenance, in accordance
with approved aircraft
maintenance programme
07 (1) ADs are evaluated and Related PSE,

directives are issued
against applicable ADs
PE (MP)
(2) Accomplishments of ADs
08 Rectification of any defect and PE (MCC)

damage
09 Ensure that the aircraft is taken

to an appropriately approved
PE (C & CS)
maintenance organization
whenever necessary
10 Coordinate maintenance
PE (MCC), PE (MP)
activities
11 Manage and archive all
continuing airworthiness Manager (Records)
records
12 Mass and balance statement

reflects the current status of the DCE (ES)
aircraft
13 Develop applicable reliability PSE (R & MP)

program
14 Analysis of the effectiveness of Related PSE

the approved maintenance
PSE (R&MP)
programme
15 Accomplishment of operational PSE (R& MP), AMC
directives with a continuing M.A.301 -5-
airworthiness (ETOPS, RVSM, Related PSEs,
MNPS, LVO, CMR, RNAV, ALI,
FTS/CDCCL, EWIS, AWOPS etc.) PE (MP)
16 Accomplishment of measures Related PSEs,

mandated by the competent
PE (MP)
authority in immediate reaction
to a safety problem
17 Accomplishment of applicable Related PSEs,

continued airworthiness
PE (MP)
requirement established by
CAAB

18 Perform Maintenance check

flights when necessary
(1) Prepare Procedures (1) PSE (R & MP)
(2) Implementation (2) PE (MP)

MANPOWER RESOURCES, TRAINING &
Date: 28-Dec-2021
AUTHORISATION
D) Duties and responsibilities
1. Engineering Services Department
(a) Deputy Chief Engineer – Engineering Services
Dy. Chief Engineer, Engineering Services is responsible for managing and directing
following activities of BIMAN CAMO functions. He is directly under the administrative
and functional control of CAMO Manager.
(1) Monitors preparation of Maintenance Program for each type of aircraft and their
amendments.
(2) Monitors timely updatement, retention and distribution of maintenance data.
(3) Monitors preparation of modification orders and repair schemes where no
approved procedure is available and coordinate for required approval.
(4) Monitors that all ADs applicable to Biman fleet are evaluated and necessary
instructions/Engineering Orders are issued.
(5) Preside over meetings for decision on non-mandatory modification and related
technical literature evaluations.
(6) Monitors that reliability functions are performed and reports are published in
time.
(7) Monitors that condition monitoring (EHM and AHM) is performed.
(8) Establish contract with MRO for accomplishment of repair/overhaul of Engine,
APU and Landing Gear of aircraft in Biman fleet.
(9) Monitors that mass and balance change data are recorded and timely notified to
Weight & Balance section of Flight operations directorate.
(10) Arrange required training of all personnel of the department.
(11) Monitors Biman safety policy during airworthiness activities.
(b) Principal System Engineer - Airframe
He is functionally and administratively responsible to Dy. Chief Engineer, Engineering

Services and arranges for the following and associated tasks:
(1) Evaluates applicable ADs related to Airframe systems and issues accomplishment
instructions.
(2) Evaluation of SBs, MOM, FTD, SL and other technical literature related to
Airframe systems and provide required advice accordingly.
(3) Preparation and amendments of Modification Orders, Inspection Orders and
Repair orders and preserves hard copies of these orders as approved
maintenance data.

Date: 28-Dec-2021
AUTHORISATION
(4) Provide required Engineering Advice according to Aircraft Health Monitoring

(AHM).
(5) Analyze performance of Airframe systems including relevant components, flight

delays, reliability report, repetitive defects and provide Engineering Advice to
resolve the issue as and when required.
(6) Propose new tasks, deletion of tasks and adjustment of task frequency for
inclusion in aircraft maintenance program in the light of service experience
beyond the MPD recommendations, related to Airframe systems.
(7) Landing Gear removal/shop visit planning and Shop Visit management.
(8) Workscope Preparation for Landing Gear shop visits catering operational needs,
build goal and airworthiness requirement.
(9) Communicate with manufacturers for AOG, MPD task clarification, defect
rectification etc.
(10) Takes personnel & equipment safety measures in his section. Accomplishes any
measures mandated by CAAB in immediate reaction to an Engineering &
Maintenance Operation safety problem which is related to his section.
(c) System Engineers - Airframe
He is functionally and administratively responsible to Principal Engineer (Airframe).

His duties and responsibilities are:
(1) Analyze performance of aircraft systems, components, flight delays and
maintenance performance including repetitive defects and provide Engineering
advices to resolve the issue as and when required.
(2) Develop and review the maintenance schedule and revise them as and when
needed.
(3) Evaluate Service Bulletins, Airworthiness Directives and any other technical
Literature and completes evaluation forms.
(4) Study contents of aircraft and component manuals and revision services to
ensure accuracy.
(5) Prepare Engineering Orders, Modification Orders, Inspection Orders,
Engineering Advice and Technical Notices.
(6) Make temporary amendments of aircraft manuals and Maintenance Schedules
when required.
(7) Provide answers to technical queries, in areas beyond the scope of
Maintenance Manuals, especially schedule checks.
(8) Evaluation of alternative parts.
(9) Communicates with manufacturers and vendors.

Date: 28-Dec-2021
AUTHORISATION
(10) During overhaul carryout works coping of Landing gears of Aircraft in Biman
Fleet.
(11) Reviews maintenance data that no used life limited part(s) is installed on
aircraft, landing gear or other components unless the part meets the
applicable airworthiness standard; and (i) the technical history of the part is
available to demonstrate the time in service, authorized for that part in the
type certificate governing the installation, has not been exceeded (ii) the
technical history is incorporated into the technical record for that product on
which the part is installed.
(12) Checks compliance requirement of contract and renewal / extension etc.
during contract review.
(13) Checking of invoice related to Biman aircraft landing gears for ensuring
accurate costing against actual work and validate the invoice with words
“Checked and found Correct”.
(14) Maintain all records, information’s etc. in a good manner and in an up-to-date
condition.
(15) Perform such other duties as may be lawfully assigned to him from time to
time by the respective Principal Engineer (Airframe) and/ or Dy. Chief Engineer
of Engineering Services.
(d) Principal System Engineer - e-Enabling and Softwares:
He is functionally and administratively responsible to Dy. Chief Engineer, Engineering

(1) Collects aircraft LSAP (Loadable Software Airplane Part) from Boeing in case of
modification/updatement or new release, certifies these LSAPs with Biman
certificate (if required), keeps LSAPs in Biman server storage and sends to
Planning for installation in Biman aircraft.
(2) Creates Biman AMI (Airline Modifiable Information) LSAPs using GBST (Ground
based Software Tools), certifies with Biman certificate, keeps in storage at
Biman server and sends to Planning for installation in Biman aircraft.
(3) Keeps SLAP configuration of 737-800, 777-300ER and 787-8/9 fleet.
(e) System Engineer e-Enabling & Software
He is functionally and administratively responsible to Principal Engineer (e-Enabling

& Software). His duties and responsibilities are:

Date: 28-Dec-2021
AUTHORISATION

maintenance performance including repetitive defects and provide Engineering
Advices to resolve the issue as and when required.
(2) Develop and optimize the Maintenance Schedule and revise them as and when
needed.
(3) Evaluate Service Bulletins, interpret Airworthiness Directives and any other
technical Literature and completes evaluation forms.
ensure accuracy.
(5) Prepares Engineering Orders, Modification Orders, Inspection Orders, and
Technical Notices.
(6) Propose temporary amendments of aircraft manuals and Maintenance
Schedules when required.
(7) Creation of the airplane identity certificate and generates the 46 OAS Airplane
Keys AMI
(8) Creation of other AMIs namely CISS AMI, GATE-Link AMI, Airline Certificate
AMI, CRL AMI.
(9) Configure and approve/authorize the software parts for courtesy load.
(10) Receives the e-Binder Manifest, and to confirm that all LSAPs are received as
per that manifest.
(11) Attend the courtesy load performed by Boeing and identify any LSAP remained
un-loaded. Modify and resubmit AMI if any AMI fails to Load.
(12) After receiving e-Binder and e-Binder Manifest, Checking of MFT for availability
of all LSAPs and compare with Manifest and Delivered configuration report. .
(13) Creation of Alternate Parts Signature List (APSL) and arrange to Load to the
Airplane at Dhaka.
Maintenance Manuals, especially during schedule checks.
(17) Checking of invoice related to Biman aircraft E-enabling system for ensuring
(18) Maintain all records, data, information’s etc. in a good manner and in an up-to-
date condition
(f) Principal System Engineer – Electric and Instrument
He is functionally and administratively reports to Dy. Chief Engineer, Engineering


Date: 28-Dec-2021
AUTHORISATION
(1) Evaluates applicable ADs related to Electric and Instrument group and issues
accomplishment instructions.
(2) Evaluation of SBs, MOM, FTD, SL and other technical literatures related to
aircraft electrical & Instrument systems and components and provide
required advice accordingly.
(3) Preparation and amendments of Modification Orders, Inspection Orders, and
maintenance data.
(4) Issue instructions for accomplishment of operational directives, e.g.
MNPS/NAT-HLA, RNP/RNAV/PBN, EWIS, RVSM etc., measures mandated by
the competent authority, and any other continued airworthiness requirement
established by CAAB related to Electric and Instrument systems.
maintenance performance, including repetitive defects, and provide
Engineering Advices to resolve the issue as and when required.
(6) Reviews AHM, AML, AMP task accomplishment records and Reliability
Reports, related to Electric and Instrument systems, to ensure that the aircraft
maintenance programme tasks are effective and their periodicity is adequate,
and provide proposals for escalation or deletion of a maintenance task if
found not adequate.
(7) Propose new tasks for inclusion in aircraft maintenance programme in the
light of service experience beyond the MPD recommendations, related to
Electric and Instrument systems.
rectification etc.
(g) System Engineer –Electrical and Instrument
He is functionally and administratively responsible to Principal Engineer (Electric/

Instrument). His duties and responsibilities are

maintenance performance including repetitive defects and provide
(2) Develop and optimize the Maintenance Schedule and revise them as and
when needed.

Date: 28-Dec-2021
AUTHORISATION
ensure accuracy.
(5) Prepare Engineering Orders, Modification Orders, Inspection Orders, and
Technical Notices.
(6) Make temporary amendments of aircraft manuals and Maintenance
(10) Check the invoices related to Airplane Health Management (AHM) program to
ensure accurate costing as per contract and validate the invoices with words
"Checked and found Correct”
(11) Maintain all records, information’s etc. in a good manner and in an up-to-date
condition.
(12) Checks invoices related to Biman aircraft E/I system for ensuring accurate
costing against actual work and validate the invoice with words “Checked and
found Correct”.
(h) Principal System Engineer – Structures

(1) Evaluation of applicable ADs related to Structures system and issues

aircraft Structures system and components and provide required advice
accordingly.
(3) Preparation and amendment of Modification Orders, Inspection Orders, and
maintenance data.
(4) Issuance of instructions for accomplishment of any continued airworthiness
requirement established by CAAB, related to Structures system.
(5) Analyze performance of aircraft Structures system, components, flight delays
and maintenance performance, including repetitive defects, and provide

Date: 28-Dec-2021
AUTHORISATION
Reports, related to Structures system, to ensure that the aircraft maintenance
programme tasks are effective and their periodicity is adequate, and provide
proposals for escalation or deletion of a maintenance task if found not
adequate.
Structures system.
(8) Reviews & analyse the structural conditions of all aircraft with particular
attention to age related defects and corrosion and advice accordingly.
(9) Providing necessary instructions for repair based on damage assessment.
rectification etc.
(i) System Engineer – Structures
(1) He is functionally and administratively responsible to Principal System

Engineer (Structure). His duties and responsibilities are:
(2) Reviews & analyse the structural conditions of all aircraft with particular
reference to age related defects and corrosion and provide Engineering
(3) Analyze performance of aircraft structure / aircraft structural parts, flight
delays and maintenance performance including repetitive defects.
(4) Develop and optimize the Maintenance Program and revise them as and
when needed.
(5) Evaluate Service Bulletins and interpret Airworthiness Directives and any
other technical correspondence and give justified decisions.
ensure accuracy.
(7) Prepare Engineering Orders, Modification Orders, Inspection Orders, Repair
Scheme and Technical Notices.
(8) Issue Engineering Advice or Maintenance Memo to resolve Technical Issues
covered by his area
(9) Make necessary measure for amendments of aircraft manuals when required.
Maintenance Manuals, especially during A & C phase check and any other
maintenance.
(11) Analyze typical and critical structural problems found during major structural
checks to increase awareness by experiencing such problems to forecast the
tendencies of aircraft structural deterioration.
(13) Establish technical liaison with manufacturers and vendors.

Date: 28-Dec-2021
AUTHORISATION
(14) Represent Biman in appropriate industry meeting as and when required by

the competent Authority.
(15) Maintain all Structural records, information etc. in a good manner and in a
upto date conditions.
(16) Checking of invoice related to Biman aircraft structural works for ensuring
(17) Perform such other duties as may be lawfully assigned to him from time to time
by the respective Principal system Engineer (Structure) and / or Dy. Chief
Engineer of Engineering Services.
(j) Principal System Engineer – Propulsion

(1) Evaluates applicable ADs related to Propulsion systems and issues

aircraft Propulsion systems and components and provide required advice
accordingly.
maintenance data.
(4) Engine Health Monitoring (EHM) of Biman Fleet and provide required
Engineering Advices.
(5) Analyze performance of Propulsion systems including relevant components,
flight delays, reliability report, and repetitive defects and provide Engineering
(6) Propose new tasks, deletion of tasks and adjustment of task frequency for
inclusion in aircraft maintenance program in the light of service experience
beyond the MPD recommendations, related to Propulsion systems.
(7) Engine and APU removal/shop visit planning and Shop Visit management to
conduct timely maintenance/overhaul of Engine and APU.
(8) Workscope Preparation for Engine and APU shop visits catering operational
needs, build goal and airworthiness requirement.
rectification etc.

Date: 28-Dec-2021
AUTHORISATION
(k) System Engineer – Propulsion
He is functionally and administratively responsible to Principal Engineer (Propulsion).

His duties and responsibilities are

maintenance performance including repetitive defects.
(2) Develop and review the maintenance schedule and revise them as and when
needed.
(3) Evaluate Service Bulletins and interpret Airworthiness Directives and any
other technical correspondence and completes evaluation forms.
ensure accuracy.
(5) Prepares Modification Orders, Inspection Orders, Engineering advice and
Technical Notices.
Maintenance Manuals, especially schedule checks.
(10)Perform Engine Condition Trend Monitoring and inform his superior
highlighting weak areas.
(11) Carry out works coping of engine/APU during shop visit provided holding
authority as appropriate.
(12) Reviews maintenance data that no used life limited part(s) is installed on
aircraft, engine or other components unless the part meets the applicable
airworthiness standard; and i) the technical history of the part is available to
demonstrate the time in service, authorized for that part in the type
certificate governing the installation, has not been exceeded ii) the
technical history is incorporated into the technical record for that product
on which the part is installed.
(13) Checking of invoice related to Biman aircraft Engines or APU’s for ensuring
(15) Maintain all records, data, information etc. in a good manner and in an up-
to-date position.

Date: 28-Dec-2021
AUTHORISATION
(l) Principal System Engineer – Radio and Radar

(1) Evaluates applicable ADs related to Radio and Radar group and issues
aircraft Radio and Radar systems and components and provide required
advice accordingly.
maintenance data.
(4) Issue instructions for accomplishment of operational directives, e.g. LVO, EFB,
ADS-B/C, CPDLC, PBCS etc., measures mandated by the competent authority,
and any other continued airworthiness requirement established by CAAB
related to Radio and Radar systems.
maintenance performance, including repetitive defects, and provide
Reports, related to Radio and Radar systems, to ensure that the aircraft
maintenance programme tasks are effective and their periodicity is adequate,
and provide proposals for escalation or deletion of a maintenance task if
found not adequate.
Radio and Radar systems.
rectification etc.
(m) System Engineer – Radio and Radar
He is functionally and administratively responsible to Principal Engineer (Radio/

Radar). His duties and responsibilities are:

Date: 28-Dec-2021
AUTHORISATION

maintenance performance including repetitive defects and provide
(2) Develop and optimize the Maintenance Schedule and revise them as and
when needed.
ensure accuracy.
(5) Prepare Engineering Orders, Modification Orders, Inspection Orders, and
Technical Notices.
(11) Maintain all records, data, information etc. in a good manner and in an up-to-
date condition.
(12) Checking of invoice related to Biman aircraft R & R system for ensuring
(n) Principal System Engineer – Reliability & Maintenance Program

(1) Downloading and maintaining list of the ADs applicable to Biman Fleet, from
websites of counties of origin of Biman fleet, and distribute ADs to the
concern system group for evaluation.
(2) Preparation, amendments and distribution of Aircraft Maintenance Program
(AMP).
(3) Collects and preserves current Maintenance data (AMM, IPC, SRM, FIM etc.)
for all types of aircraft and provides to Biman 145 and other contracted MRO.
(4) Reviews of aircraft systems and component performance to ensure that the
aircraft maintenance programme tasks are effective and their periodicity is
adequate.

Date: 28-Dec-2021
AUTHORISATION
(5) Preparation and publication of Statistical/Reliability reports for fleet &

component
rectification etc.
(o) System Engineer –Reliability

System Engineer –Maintenance Program
Functionally and administratively responsible to Principal Engineer (Reliability &

Maint. Program). Duties and responsibilities are:
(1) Analyze performance of aircraft systems, components, technical delays and

maintenance performance including repetitive defects.
(2) Analyze following and prepare statistical reports: -
 Aircraft technical log (AML, CML) and other maintenance records.
 Technical literature (AD, AOL, AOT, SB, SL, OIT, SIL etc)
 Repeated defect reports
 Major defects
 Delay reports
 Component removal records and shop reports
 Other Operators Information
(3) Reviews aircraft system, engine and component performance to find out the
root cause and use these findings in order to highlight trends or incidents
which may affect the safety or operation of aircraft and propose amendments
to Aircraft Maintenance program.
(4) Prepare ATA Chapter wise Alert Exceedance and notify Alert Exceedance to
concerned Systems Group.
(5) Preparation and co-ordination of System Reliability and Reliability Control
Board Meeting and publication of minutes.
(6) Responsible for publication of Fleet and Component Reliability Report.
(7) Develop amendment, updatement, revision and publication of Aircraft
Maintenance Program (AMP) for assigned aircraft type.
(9) Maintain all records, data, information’s etc. in a good manner and in an up-
to-date condition
(p) Jr. Technical Publication Officer
Functionally and administratively responsible to Principal System Engineer

Reliability and Maintenance Program for the following and other associated tasks:
(1) Keeps and maintenances of Reliability publications. These are Aircraft
Maintenance Program (AMP), ADs etc. related papers and records,
amendment of CAME.

Date: 28-Dec-2021
AUTHORISATION
(2) Maintains all records, data, information’s etc. in a good manner and in an up-
to-date condition.
(3) Checking of invoice related to publications for ensuring accurate costing
against actual work and validate the invoice with words “Checked and found
Correct”.
(4) Performs such other duties as may be lawfully assigned to him from time to
time by Principal Engineer Reliability & Maintenance Program and / or by Dy.
Chief Engineer of Engineering Services
(5) Checks invoices related to airworthiness matter of Biman aircraft for ensuring
(6) Collects PIREPs, MREPs. etc. and enter data into database system daily.
(q) Data Analysis Officer

Data Analyst
Sr. Data Entry Assistant
They are functionally and administratively responsible to Principal System Engineer

Reliability & Maintenance Program. The group is responsible to perform the
following and associated tasks:
(1) Data Analysis Officer prepares Fleet Reliability Report from collected PIREPs,
MREPs, worksheets etc.
(2) Prepares ATA Chapter wise Alert Exceedance and notify Alert Exceedance to
concerned Systems Group.
(3) Checks that all related data for AML and ISDP are entered into databases.
(4) Takes preparation and makes co-ordination of System Reliability and Reliability
Control Board Meeting.
(5) Checks invoices related to reliability for ensuring accurate costing and validate
the invoice with words “Checked and found Correct.
(6) Data Analyst prepares periodic statistical reports and compile them as
necessary with the help of System Engineers.
(7) They collect PIREPs, MREPs. etc. and enter data into database system daily.
(8) They maintain all reliability section records, information etc. in an up-to-date
position.
(9) They perform such other duties as may be lawfully assigned to them from time
to time by Principal Engineer Reliability & Maintenance Program and / or Dy.
Chief Engineer of Engineering Services.

Date: 28-Dec-2021
AUTHORISATION
(r) Dy. Manager-Library
In-Charge, Technical Library Functionally and administratively responsible to

Principal Engineer (Reliability & Maintenance Program) for the following tasks:
(1) Makes Manual subscription, correspondences with Manufacturers and vendors
for revision/ updatement of Manuals, etc.
(2) Procurement and receiving of different Technical Literatures of printed/Hard
copies and soft copies from different sources for the Engineering & Material
Management Directorate.
(3) Correspondences with Manufacturers and Vendors at the request of the
Engineering Department for such Technical Literatures as may be required
to support the maintenance and overhaul activities of aircraft.
(4) Maintains custody, control & issue and keeps in good condition of all Technical
Literatures.
(5) Checks invoice(s) related to Manuals for ensuring accurate costing against actual
work and validate the invoice with words “Checked and found Correct”.
(s) Assistant Manager -Library
(1) Daily Incoming mail checks and downloads new revision from website in PDF format
and distributed them to the concerned section through e-mail, updates server and/or
CDs/DVDs format.
(2) Receives amendment of the technical publications including Maintenance and
Overhaul Manuals, etc. from contracted maintenance organizations and maintain
controlling of the amendments and updatement of manuals both in the Technical and
issue to working areas.
(3) Controls and distributes of technical publications received and record actions taken,
on such distribution.
(4) Cross checking in every three months of Boeing & Others aircraft Cycles as per Master
schedule.
(5) Cross-checks Vendor Manuals in every two months interval.
(6) Checks invoice related to manuals for ensuring accurate costing against actual work
and validate the invoice with words “Checked and found Correct”.
(7) When In-Charge, Technical library is on leave/absent, then all the works related to
the function of that position is look after by the Assistant Manager.
(t) Jr. library officer
(1) Daily Incoming mail checks and downloads new revision from website in PDF format
and distributed them to the concerned section through e-mail, updates server and/or
CDs/DVDs format.

Date: 28-Dec-2021
AUTHORISATION
(2) Receives amendment of the technical publications including Maintenance and

Overhaul Manuals, etc. from contracted maintenance organizations and maintain
controlling of the amendments and updatement of manuals both in the Technical and
issue to working areas.
(3) Controls and distributes of technical publications received and record actions taken,
on such distribution.
(4) Cross checking in every three months of Boeing & Others aircraft Cycles as per Master
schedule.
(5) Cross-checks Vendor Manuals in every one-month interval.
(6) Checks invoice related to manuals for ensuring accurate costing against actual work
and validate the invoice with words “Checked and found Correct”.
(7) When Library officer is on leave/absent, all the works related to the function of
that position looked-after by the Jr. Library officer.

Date: 28-Dec-2021
AUTHORISATION
2. Engineering Planning Department

(a) Deputy Chief Engineer – Engineering Planning
He reports to CAMO Manager and performs following tasks -
(1) Monitor execution of Maintenance Program for each type of aircraft and their
amendments.
(2) Monitor implementation all applicable ADs to Biman fleet within the
specified timeline.
(3) Monitor incorporation of all applicable Engineering Orders (M.O, I.O, and
R.O) on aircraft, engine and components within the specified time limit.
(4) Monitor updatement and retention of technical records, logbooks,
modification records and other inspection records in accordance with CAAB
requirements.
(5) Monitor Reliability Functions are performed and furnish relevant data to
Engineering Services to support Reliability Report Publication.
(6) Monitor regular evaluation of man-hour requirements on checks / packages at
base and outstations and plan for Improvement of economy.
(7) Monitor monthly forecasting and quarterly scheduling of aircraft inspection
in co-ordination with Maintenance and Technical Store & Purchase.
(8) Participate in contractual agreement and negotiate with outside agencies for
major checks/ line maintenance agreement, overhaul and repair of aircraft
and components of Biman.
(9) Arrange required training of all personnel of the Engineering Planning
department.
(b) Principal Engineer - Maintenance Planning
He is directly under the administrative and functional control of Deputy Chief

Engineer, Engineering Planning. His duties and responsibilities are:
(1) Arrange to Execution of Maintenance Program for each type of aircraft and their
amendments.
(2) Arrange to implement all applicable ADs to Biman fleet within the specified
timeline.
(3) Arrange to incorporation of all applicable Engineering Orders (M.O, I.O, and
R.O) on aircraft, engine and components within the specified time limit.
(4) Make arrangement of aircraft heavy maintenance.
(5) Arrange collection of the data for setting of work standards for forecasts and
performance measurement of maintenance activity.
(6) Arrange to plan and work packages for schedule maintenance of each model of
aircraft.
(7) Arrange to prepare planning control of component changes.
(8) Arrange to prepare daily and shift workload plans.

Date: 28-Dec-2021
AUTHORISATION
(c) Principal Engineer – Contract & Customer Services

(1) Arrange to make Line Maintenance Agreement (LMA) /Technical Handling

arrangement for Biman aircraft at different line stations with the third
parties.
(2) Arrange Tendering process for selection of MRO to perform HMV of aircraft
or re-delivery check of leased aircraft per signed agreement or any other
maintenance services for Biman aircraft which are beyond Biman
capabilities.
(d) Manager Engg. Plng. (Record & Invoice)

(1) Arrange updatement and retention of all maintenance/technical records,
logbooks, modification records and other inspection records in accordance
with CAAB and lessor requirements for applicable cases.
(2) Arrange updatement and retention of Engine, APU and Landing Gear LLP
status
(3) Arrange to keep accurate and accessible maintenance records of aircraft of
Biman fleet.
(4) Arrange to secure custody of maintenance documentation, technical record
and storage as per CAAB & lessor requirement for applicable cases.
(5) Arrange to update retention and circulate Biman operated aircraft fleet
utilization data.
(e) Planning Engineer (Maintenance Planning)
Planning Engineers are directly under the administrative and functional control of
Principal Engineer, Engineering Planning. His duties and responsibilities are as
under:
(1) Prepare AMP Task Card database (MS Excel Database) according to approved
AMP Task for each aircraft of the fleet.
(2) Keep the database updated when the AMP is revised or after accomplishment
of any task.

Date: 28-Dec-2021
AUTHORISATION
(3) Prepare TOP Sheet database (MS Access Database) according to approved AMP
task in conjunction with Boeing Task Card data and keep the database updated
when AMP revised.
(4) Prepare TRAX database as per approved AMP task and maintain updated when
the task accomplished.
(5) Prepare PFI, DI, ALC, 60 Hrs elapsed Inspection sheet, Bi-Weekly, Weekly
Inspection sheet and TLW card according to approved AMP and revise the
inspection sheets or applicable document when necessary
(6) Prepare Check-package of all schedule checks from the AMP Task Card (MS
Excel) Database for applicable type of aircraft in Biman fleet.
(7) Prepare material & tools demand list for schedule phase checks, place demand
for materials & Tools and ensure availability of demanded materials/tools in
stock to satisfy compliance requirement.
(8) Planning and scheduling the aircraft for accomplishment of schedule/
unscheduled checks, Hard Time component changes and other out of phase task
Cards.
(9) Liaise with Maintenance in all matters pertaining to maintenance certification,
worksheets, job cards etc.
(10) Forecast all the rotable and repairable components needed for major checks
early November of each year for next year
(11) Monitor the timely accomplishment of M.O, I.O etc. fleet wise.
(12) Co-ordinate and arrange to held the post-dock meeting and attend other inter
departmental meetings.
(13) Checks applicability status of AD/SB/SIL received from Engineering Services.
(14) Co-ordinate Modification section to prepare material/tools demand list of the
EO (MO/IO/RO) or any other technical directive like Technical Notice
(TN)/Engineering Advice/Memo etc. and planning for accomplishment into
respective aircraft.
(15) Accomplishment of AD or EO to be forecasted early November of each year
for next year
(16) Any other duties assigned by PE(MP) or DCE(EP).

Date: 28-Dec-2021
AUTHORISATION
(f) Maintenance Planning staffs:
Deputy Manager Engg. Plng./

Asstt. Mgr. Engg. Plng./
Jr. Planning Officer/
Planning Supervisor/
Planning Assistance
Deputy Manager & his subordinates forms an operating group with degrees of
overall accountability proportional to their respective grading and report to the
Principal Engineer, Maintenance Planning. They are responsible to achieve the
following objectives:
(1) Establish efficient keeping of accurate maintenance records of aircraft owned or
operated by Biman.
(2) Received & Collect utilization and consumption data from record section for
inclusion in AMP data base systems in computers for updatement Hard time
Components & Short interval AMP Task.
(3) Establish and maintain log sheet, cardex or other systems for efficient keeping
of accurate maintenance records of aircraft owned or operated by Biman. These
records will include utilisation details, checks status. component (including
engine and propeller) fitment and service life.
(4) Maintain a continuously updated & chronologically schedule of maintenance
routines and unit changes falling due.
(5) Maintain a continuously updated Hard time component status according to
AMP.
(6) Review Hard time (HT) component status at every three months interval and
inform planning engineer for hard time components falling due within next six
months accordingly.
(7) Prepare demand forecast of hard time component for next year at early
November of each year.
(8) Maintain Out of phase task (Short interval, repeat task of AD & HT) and hand
over to line control with work order as and when require.
(9) Prepare Check Package according to AMP status and hand over Planning
Engineer for finalization.
(10) Print Task card according to the final check package and display the task card
in dock planning with work order.

Date: 28-Dec-2021
AUTHORISATION
(11) Collect completed worksheets, job cards and other maintenance

documentation after certification.
(12) To extract from para # 11, and to record all details of maintenance carried
out, component changes and outstanding defects in control card systems.
(13) Maintain secured custody of these documents and accompanying applicable
serviceable labels in properly indexed and accessible storage for the legally
prescribed periods.
(14) Liaise with Maintenance in all matters pertaining to maintenance certification,
worksheets, job cards etc.
(15) Co-ordinate with store officer component control to monitor rotable and
repairable component serviceable stock levels.
(16) Perform any other jobs as may be assigned by superior from time to time.
(g) Modification & Inventory staffs
Deputy Manager Planning (Modification & Inventory)

Asstt. Manager (Modification & Inventory)
Jr. Planning Officer (Modification & Inventory)
Sr. Planning Asstt. (Modification & Inventory)
Planning Asstt. (Modification & Inventory)
The Deputy Manager and his subordinates form an operating group with degrees of
Principal Engineer, Planning Services. They are responsible to achieve the following
objectives:
(1) Preparation of cost estimates and production summaries for proposed aircraft
and component modifications for consideration by the modification review
committee.
(2) Represent the Engineering Planning department. on the modification review
committee.
(3) Preparing labour requirement forecasts and incorporation programs and
schedules for approved modification.
(4) Maintain records of fleet modification status and incorporation history to
comply with CAAB and company requirements.
(5) Co-ordinate with the Tech. Store and Purchase department, as required,
regarding material support for approved modification.

Date: 28-Dec-2021
AUTHORISATION
(6) Liaise with appropriate groups and issuing work instructions for contractor of
vendor-incorporated modifications to aircraft and components.
(7) Ensuring proper compliance with requirements of such work and maintaining
appropriate records.
(8) Undertake any other duties allocated by superior officer from time to time.
(9) During C of A renewal of an aircraft, Dy. Manager (Mod) prepares the Certificate
of Inspection and provide to QA with required information as per ANO (AW) A.2
(h) Aircraft Scheduling staffs:

Asstt. Mgr. Engg. Plng. /
Jr. Officer Planning
Sr. Planning Asstt.
Planning Asstt.
Deputy Manager & his subordinates will form an operating group with degrees of
Principal Engineer, Maintenance Planning. They are responsible to achieve the
(1) Prepare, publish and regularly update schedules of aircraft allocation and
planned maintenance checks. These schedules will reflect operating
(commercial) schedules and aircraft maintenance requirements.
N.B. Continuous advice of aircraft checks status and maintenance due is
produced by the Records and Component Section.
(2) Prepare, publish and regularly update major check schedules for Biman’s
aircraft. These schedules will show planned down-time for aircraft maintenance
both within Biman and for work to be undertaken by external contractors.
(3) Update these schedules in conjunction with the other section of Maintenance
Planning to meet daily requirements due to serviceability and delay constraints.
(4) Carry out schedule and operating pattern reviews to determine fleet capacities
for additional services and charters. On the basis of these reviews, advise his
superiors to ensure that operational commitments are not accepted by the
Directorate to the prejudice of maintenance requirements.

Date: 28-Dec-2021
AUTHORISATION
(5) Maintain a register of actual aircraft movements and operations. By analysis of

this data to initiate technical delay reports and technical regularity statistics for
publication.
(6) Undertake other duties allocated by superior officers.
(i) A/C Technical Record staffs:

Asstt Mgr Engg. Plng.
Deputy Manager & his subordinates will form an operating group with degrees of
Manager Engg. Plng. (Aircraft Record & Invoicing). They are responsible for
achieving the following objectives:
(1) Establish efficient keeping of accurate and accessible maintenance records of
aircraft owned or operated by Biman.
(2) Receive aircraft trip documentation and extract utilization and consumption
data for inclusion in log books and other location/systems in computers.
Maintain secured custody of these documents in properly indexed and
accessible storage for the legally prescribed periods.
(3) Prepare & preserve soft copy after completion of each check package.
(4) Maintain a Register for record to preserve in Engg. Planning archive.
(5) Update and prepare a list of all work documents and records preserved in
Engg. Planning archive.
(6) Update the Aircraft, Engine and APU Log books.
(7) Maintain LLP status of Engine, APU & Landing Gears.
(8) Update aircraft hours and cycles fleet wise after each arrival at home base.
(9) Hold and replenish stocks from Commercial stores of AML CML and others
forms using in Aircraft.
(10) Prepare Monthly status of removed Components 9Hard Time & on
condition).
(11) Prepare document for C Of A renewal.
(12) Be co-operative with Maintenance Planning and QA in continuing audit of all
documentation, systems and records relating to aircraft maintenance and
Airworthiness requirements.
(13) Undertake any other duties allocated by superior officers.

Date: 28-Dec-2021
AUTHORISATION
(j) Engineering Invoicing staffs

Asstt Mgr Engg. Plng. (Engineering Invoicing):
Deputy Manager and his subordinates form an operating group with degrees of
Manager Engg. Plng. (Aircraft Record & Invoicing). They are responsible to achieve
the following objectives:
(1) Ensure settlement of invoices beyond agreement from line stations in respect of
technical Handling of BG flights.
(2) Ensure settlement of invoices in respect of Major Maintenance of aircraft
perform in others MRO (C & HMV-check).
(3) Ensure preparation of billing in respect of services provided to other Airlines
Engineering.
(4) Ensure preparation of billing in respect of VVIP inspections carried out by
Engineering.
(5) Checking invoices in respect of engine / landing gear / APU overhauling and any
other invoices received from other department of Engineering & MM.
(6) Ensure Co-ordinate with Principal Engineer, Cabin Appearance & Foreign
Aircraft Handling and Manager, Customer Services to ensure services to foreign
operators as per agreement and subsequent billing.
(7) Prepare annual budget of Engineering Planning Department including heavy
maintenance of aircraft, specialized services, modification and tools & test
equipment loan etc.
(8) Carry out process for insurance claims, when necessary, in liaison with Dy. Chief
Engineer, Maintenance and Asstt. Manager Account (Insurance).
(9) Undertake any other assignment allocated by the superiors.
(k) Contract & Customer Service staffs;

Asstt Mgr Engg. Plng. (Contract & Customer Service):
Deputy Manager and his subordinates form an operating group with degrees of

Date: 28-Dec-2021
AUTHORISATION
Principal Engineer-Contract & Customer Service. They are responsible to achieve the
(1) Assist to make Line Maintenance Agreement (LMA) /Technical Handling

arrangement for BG aircraft at different line stations with third parties
(2) Assist to make Line Maintenance Agreement (LMA) / Technical Handling
arrangement for Customer aircraft at DAC, CGP, ZYL & other stations within
Biman capabilities.
(3) Assist for tendering process for selection of MRO for performing HMV or any
other maintenance services for Biman aircraft which are beyond Biman
capabilities.
(4) Management of Line Station by sending technical documents i.e., PFC, Technical
manuals, CAME/MOE, Technical notices etc.
(5) Assist to make Technical Assistance Agreement (TAA) with different local &
international Airlines/Operators to provide shop services from Biman
Engineering within its capabilities.
(6) Assist to make Maintenance Support Agreement (MSA) with different local &
international Airlines/Operators to provide Maintenance services from Biman
Engineering within its capabilities.
(7) Assist for management of Engineering part of Ground Handling Agreement
(GHA) with Customer Airlines for station DAC, CGP & ZYL.
(8) Assist for Management of Engineering part of Lease Agreement for Biman fleet
& Hajj Operations.
(9) Assist for management of Third parties work requested by Local & Foreign
airlines
(10) Assist for following up CAAB Approval for Technical Handling Agents for Line
Maintenance of Biman aircraft at out stations.
(11) Undertake any other duties allocated by PE (C & CS) or his superior officer
time to time.

Date: 28-Dec-2021
AUTHORISATION
3. Quality Assurance division:
(a) Deputy Chief Engineer (Quality Assurance)
Dy. Chief Engineer Quality Assurance is reports to Chief Engineer Quality Assurance
and responsible for the following:
(1) Monitors requirements of QA Authorisation for Biman CAMO Engineers and

Authorisation issuance procedures.
(2) Monitors verification of manuals such as AMP, MEL, CAME etc. and their
amendments before submission to CAAB for approval.
(3) Monitors and preserves Training, Competency and Authorization records.
(4) Monitors submission of mandatory occurrence reporting to CAAB in CA-31 forms.
(5) Monitors application process for obtaining waiver/concession etc. from CAAB.
(b) Principal Engineer (Aerospace-QA)
Principal Engineer (Aerospace-QA) is reports to Dy. Chief Engineer Quality Assurance

(1) Verifies requirements of QA Authorisation for Biman CAMO Engineers and

completes Authorisation issuance procedures.
(2) Verifies of manuals such as AMP, MEL, CAME etc. and their amendments before
submission to CAAB for approval.
(3) Preserves Training, Competency and Authorization records.
(4) Prepares submission of mandatory occurrence reporting to CAAB in CA-31 forms.
(5) Prepares application for obtaining waiver/concession etc. from CAAB.
(c) Principal Engineer (Avionics-QA)
Principal Engineer (Aerospace-QA) is reports to Dy. Chief Engineer Quality Assurance

(1) Verifies requirements of QA Authorisation for Biman CAMO Engineers and

completes Authorisation issuance procedures.
(2) Verifies of manuals such as AMP, MEL, CAME etc. and their amendments before
submission to CAAB for approval.

Date: 28-Dec-2021
AUTHORISATION
(3) Preserves Training, Competency and Authorization records.

(4) Prepares submission of mandatory occurrence reporting to CAAB in CA-31 forms.
(5) Prepares application for obtaining waiver/concession etc. from CAAB.
(d) Principal Engineer (Quality Audit)
Principal Engineer (Quality Audit) is administratively and functionally under the direct
control of Chief Engineer (QA). He is one of the Auditors of Quality Assurance
Department. Principal Engineer (Quality Audit) is responsible for the following and
related tasks:
(1) Supervise the functions of audit cell of the Quality Assurance Department.
(2) Develop a manpower planning and training of all staff in the Quality Audit
Sections.
(3) Develop and monitor the implementation of an independent quality audit
program through establishing annual audit plan in coordination with Chief
Engineer QA in compliance with CAAB or any other international standards &
recommended practices.
(4) Review the Audit plan every six months for accomplishment and report to Chief
Engineer (QA).
(5) Report and provide feedback to Quality Manager during implementation of any
action in connection with audit findings of CAMO discipline.
(6) Supervise preparation of all types of audit checklists and its effective use during
audit in compliance with CAAB, QA and other related regulatory authority
requirements with the help of Auditors.
(7) Prepare, review and amendments of audit related forms if necessary.
(8) Preserve the record of all findings, closure actions (actions required to close a
finding) and recommendations.
(9) Assess suppliers of components and materials for satisfactory product quality in
relation to the need of the organization and regulatory requirements.
(10) Assessing sub-contractors (as required) for extension of the quality system and
maintaining the expertise necessary to be able to do so, to the satisfaction of the
CAAB and / or any other relevant Airworthiness Authority.
(11) Coordinate and liaison with contracted foreign AMO and MRO to get CAAB
approval renewed.

Rev:
MANPOWER RESOURCES, TRAINING & Date: 25-May-2023
Date: 28-Dec-2021
AUTHORIZATION
(12) Make an Audit plan to perform audit of aircrafts & its components
communicating with CAAB as per regulatory requirements.
(e) Engineer Officer (Audit)
(1) Carrying out quality internal audit throughout the Engineering & MM directorate as
well as Outsider AMO/MRO those who certify Biman aircraft / Service and Overhaul of
Biman aircraft components like Engines, LG, APU etc. when assigned by PE (Audit).
(2) Coordinate PE (audit) to face external audit like IOSA, CSQ, CAAB and other regulatory
authority.
(3) Prepare or revise/update (if required) the audit checklist as per regulatory
requirement and Biman policy/procedure for various discipline before audit.
(4) Follow up the post audit activities of the audit area as per corrective action taken
(CAT) as a preventive measure.
(5) Carryout QA Random Audit during on-going maintenance checks of aircraft to ensure
maintenance personnel are performing the check in accordance with approved
procedures and maintenance data using proper tools & equipment’s including
adequate safety precautions.
(6) Carryout QA Surveillance audit at various audit areas in engineering & MM.
(7) Maintain internal and external audit records of his area both in hard & soft copy and
update regularly.
(f) Engineer Officer (Aerospace/Avionics)
Will report directly to respective PE and is responsible for the following functions:
(1) Process, scrutinize and recommend License applications (Basic and Type) and QA
Authorization applications. Also remain in contact with Flight Operation, CAAB and any
other department / section in connection with investigation of incidents, occurrences etc.
(2) Prepare CA-31 forms for forwarding to CAAB, Prepare Concession/Dispensation
application for forwarding to CAAB.
(3) verify proposed/amendment of AMP for different Aircraft prepared by Engineering
Services before sending to CAAB for approval.
(4) Attend VVIP inspection to ensure proper completion of the check with special attention
to the rectification of repeated defects & pilot reported defects.
(5) Verify recording of defects on aircraft required to be investigated and attached with
Processing of renewal of Certificate of Airworthiness (C of A) of aircraft.
(6) Prepare Quality Notice & Participate in the Production Planning pre-doc meeting as well
as Verify inclusion of capability enhancement in the component Maintenance workshops.
(7) Participate in the competence assessment of certifying and support staff in Line, Base and
component maintenance workshop as a member in added with review and proposed
amendment (if required) of MOE/CAME.
(8) Monitor compliance of AD/SB of aircraft at the time of each maintenance checks and
Verify availability of applicable component modification status and Airworthiness
directives relevant to the work being performed.
(9) Perform such other duties as may be lawfully assigned to him from time to time by the
PE.

Date: 28-Dec-2021
AUTHORISATION
4. Principal Engineer – Maintenance Control Center
Principal Engineer, Maintenance Control Centre (MCC) is responsible for following tasks
and reports to CAMO Manager.
(1) Coordinates with Maintenance organizations, Engineering Planning, Engineering
Services, Airport Services, Biman Flight Operations and Biman Stores and MM for -
(a) Monitoring timely rectification of defects
(b) Monitoring aircraft on-time departures
(2) Arranges to perform PFI at line stations within Bangladesh and monitors that PFI
performed outside the country is properly accomplished and signed.
(3) Monitors that MEL is applied as per procedures.
(4) Monitors aircraft defects, arranges rectification of defect, airworthiness status
and declares aircraft serviceability status.
(5) Analysis of repetitive defects and periodically reviews the rectification of
repetitive defects.
(6) Arranges to provide history of a particular defect and attempted rectification
where this has repeated in the past.
(7) Arranges to provide advice/Data/manuals that may assist in rectification against a
particular pilot report and other defects.
(8) Monitors day to day compliance of continuing airworthiness of Biman fleet.
(9) Monitors and reviews of Deferred Maintenance Item (DMI).
(10) Coordinates and monitors rescue operation if the aircraft is AOG at outstation
and any such request is sought by the line stations.
5. Process for delegation of duties :
When any Manager or Principal Engineer, mentioned in chapter 0.3 C, remains absent or
is unable to carry out his work duties, he delegates his responsibility to another
appropriate manager of same level by a written notice or by email or inform over
telecommunication, to ensure that managerial continuity is maintained.

Rev:
MANPOWER RESOURCES, TRAINING & Date: 28-Dec-2021
25-May-2023
Date:
AUTHORIZATION
E. Manpower resources and training policy

1. Manpower Resources
Biman CAMO’s policy is to concentrate its manpower strength on the
continuing airworthiness management functions. Therefore, all maintenance
functions are contracted to CAAB Approved Part-145 maintenance
organization. Biman CAMO has two departments, each headed by Deputy
Chief Engineers, Engineers and other Officers/staff. Quality division is headed
by Quality Manager. These positions are filled by Engineers/staff suitably
qualified in specific disciplines and provide technical and administrative
support for the airworthiness control of the Biman fleet. The function and
number of employees dedicated to the Biman CAMO is:
Summary of the Technical Manpower for CAAB PART M Approval
Number of % of Time
Department /Section Designation
Employees share
1. Engg. Services & Planning CE 1 75%

Division
(1) Maintenance Control PE + EO 14 50 %
Center
2. Engineering Services DCE 1 100%
Department
(1) Reliability & Maintenance PSE, SE and 7 100%
Program Data entry
(2) e-Enabling & Software PSE and SE 3 100%
(3) Airframe System Group PSE and SE 2 100%
(4) Structures System Group PSE, SE, Drafts 2 100%
(5) E&I System Group PSE and SE 3 100%
(6) Propulsion System Group PSE and SE 3 100%
(7) Radio & Radar System PSE and SE 2 100%
Group
(8) Technical Library Librarian 2 75%
3. Engineering Planning DCE 1 70%
Department
(1) Maintenance Planning & PE + EO + Sche. 14 100%
Scheduling + Others
(2) Contract & Customer PE + Others 3 70%
Services
(3) Records & Invoice Manager + 6 70%

BANGLADESH AIRLINES Rev:
Rev: 04
Date:
Date: 28-Dec-2021
25-May-2023
AUTHORIZATION
Number of % of Time
Department /Section Designation
Employees share
Others
4. Quality Assurance Division CE 1 40%
(1) QA Department DCE 0 0%
(2) Quality Audit PE + EO 5 50%
(3) Aerospace -QA PE 1 50%
(4) Avionics -QA PE 1 50%
2. Man-hour planning
Biman CAMO has a man-hour plan for all continuing airworthiness functions showing
that Biman CAMO has sufficient staff to plan, perform, supervise, inspect and quality
monitoring of all functions in accordance with the approval. Biman also have a
procedure to reassess work intended to be carried out when actual staff availability is
less than the planned staffing level for any particular period.
Man-hour planning is done annually for each department and the format for man-hour
planning, as shown in Chapter 5.1 SL # 30, is followed. Man-hour of each department is
accepted by the CAMO manager and kept in a hard copy folder in his office.

Date: 28-Dec-2021
AUTHORIZATION
3. Training
(1) Training policy
(i) It is the policy of Biman to provide appropriate training for its staff, as deemed
necessary to meet its operational requirements. CAMO Manager, Quality
Manager and Deputy Chief Engineer(s) are responsible to ensure that sufficient
number of staffs are suitably trained and qualified to satisfy its operational
requirements and to can perform the responsibilities associated with the CAAB
Part-M continuing airworthiness management functions. Details of trainings
provided to individual CAMO personnel are described in CAME chapter 1.16.
(ii) Mostly Engineers are directly involved with continuing airworthiness

management functions and quality monitoring. To ensure accountability for the
assigned jobs they are issued with Authorisations. Moreover, the Pre-Flight
Inspection Authorisation is issued to appropriately qualified personnel. Besides
them some other staffs are there to assist the function of continuing
airworthiness management. Details of authorization issued to individual CAMO
personnel are described in CAME chapter 1.17.
(2) Assessment of need for recurrent/continuation training:
Training requirement is analysed for personnel, at all levels, in the organisation.

The CAMO Manager and Deputy Chief Engineer will review training needs at
intervals not exceeding two years or at more frequent intervals if, and when,
significant changes occur to the organisation, procedures and aircraft types
operated. Training programme includes aircraft type, specialised training,
continuation training for Engineers/personnel involved in Continuing Airworthiness
Management and Quality. Adequate initial and continuation training is provided
and recorded to ensure continued competence of the staff.
(3) Training Records and follow-up
(a) Deputy Chief Engineer retains the training records of individual working under
them. The training records contain the following information:
- Name & Identification No. of the staff
- Training dates/duration
- Name/Contents of training Courses
- Name of the training providers

Date: 28-Dec-2021
AUTHORISATION
(b) Quality Manager in his office maintains the Training and Authorisation records of
all the Authorised Personnel working in Biman CAMO organization.
(c) Licence & Training Co-ordination Cell of Quality Assurance monitors the expiry of
continuation trainings of all CAMO personnel and arranges training accordingly.
4. Qualifications of post holder and other executives
(1) CAMO Manager
The qualifications for the position of CAMO Manager (Chief Engineer, Engineering
Services & Planning) are as follows:
a) Be a Bachelor of Science in Engineering in Mechanical or Electrical & Electronic or

Aeronautical (Aerospace / Avionics) or Electronic and (Tele) Communication
Engineering from recognized Institute or University.
b) Have at least total ten years of experience in Engineering Services and/or
Engineering Planning.
c) Comprehensive knowledge on the Human Factor principal, Safety Management
System (SMS), ANO (AW) Part-M and Civil Aviation Rules, 1984.
d) Completion of familiarization course on at least 1 (one) type of aircraft available in
the AOC Operation Specification.
(2) Quality Manager
(a) Be a Bachelor of Science in Engineering in Mechanical or Electrical & Electronic or

Aeronautical (Aerospace/Avionics) or Electronic and (Tele) Communication
Engineering from recognized Institute or University. OR
Hold/ have held basic AME (B1/B2) License;
(b) Have at least 2 (Two) years working experience in supervisory position in a
CAMO/Maintenance organization and 3 (three) years working experience as
an authorized quality assurance auditor; OR
06 (six) years working experience as an authorized quality assurance auditor
and;
(c) Have successfully completed ANO (AW) Part-66 Module-10 course; and
(d) Have successfully completed Quality course;
(e) Comprehensive knowledge on the Human Factor principal and Safety
Management System.

Date: 28-Dec-2021
AUTHORISATION
(3) Qualification of other executives

Qualifications of DCEs, PEs, PSEs, Engineers, Managers and other CAMO personnel are
described in CAME chapter 1.18
5. Authorization/Approval
Depending on activities related to Continuing Airworthiness, Engineering Planning,
Engineering Services and Quality Assurance personnel is issued with following types of
Authorisation Certificates.
1. Engineering Services Engineers

2. Engineering Planning Engineers
3. Quality Assurance Engineers
4. Quality Assurance Auditors
5. Pre-Flight Inspections
Incumbents are to fulfill requirements related to qualifications, training, practical

experience requirements, and examination etc. relevant to privileges (scope) of the
Authorisation Certificate. Detail procedures are described in
Details of authorizations are described in CAME chapter 1.17
6. Establishment and control of personnel competence

Biman CAMO has established and controls the competence of personnel involved in the
continuing airworthiness management and quality audits. This is done in accordance with
the procedure described in CAME chapter 1.19 and is performed to a standard agreed by
the Competent Authority. In addition to the necessary expertise related to the job
function, competence includes an understanding of the application of human factors and
human performance issues appropriate to that person's function in the organisation
Details of competence and Formats are described in CAME chapter 1.19

MANAGEMENT ORGANISATION CHART Date: 28-Dec-2021
0.4 MANAGEMENT ORGANISATION CHART

{M.A.706, AMC 706 (a,e,f,k)}
0.4.1 Biman CAMO organization chart
MD & CEO Director, Engineering &

(Accountable Manager) Material management
Chief Engineer Chief Engineer

Quality Assurance Engineering Services & Planning
(Form 4 Holder, Quality Manager) (Form 4 Holder, CAMO Manager)
Dy. Chief Engineer Dy. Chief Engineer Dy. Chief Engineer

Quality Assurance Engineering Services Engineering Planning
Principal Engineer Principal System Engineer

Principal Engineer
(Aerospace-QA) (Airframe)
(Maintenance Planning)
1 X System Engineer
4 X Engineer Officer
5 X Schedule Officer
Principal Engineer Principal System Engineer 4 X other staff
(Avionics-QA) (e-Enabling & Software)
3 X System Engineer Principal Engineer

(Contract and Customer
Principal Engineer
Principal System Engineer Services)
(Quality Audit)
(Propulsion)
6 X Auditor 2 X Officer/Staff
2 X System Engineer
Principal System Engineer

Manager
(Structure)
(Record and Invoice)
1 X System Engineer
5 X Officer/Staff
(Electrical & Instrument)
Principal Engineer
2 X System Engineer (MCC)
(Radio & Radar) 13 X Engineer Officer
1 X System Engineer
(Rel. & Maint. Program)
4 X System Engineer
4 X Rel. Officer/staff
3 X Lib. Officer/Staff

BANGLADESH AIRLINES NOTIFICATION PROCEDURE TO CAAB Rev: 0
REGARDING CHANGES TO ACTIVITIES / Date: 28-Dec-2021
APPROVAL / LOCATION / PERSONNEL
0.5 NOTIFICATION PROCEDURE TO CAAB REGARDING CHANGES TO ACTIVITIES / APPROVAL /

LOCATION / PERSONNEL
[M.A.202, AMC 202 (a,b);M.A. 713. AMC 713]
0.5.1 General
(a) When significant changes are made within the Biman CAMO, CAAB has to be informed
prior to incorporating proposed changes so that approval can be obtained. These changes
include, but are not limited to:
(i). The name of the organization.
(ii). The location of the organization.
(iii). Additional locations of the organization.
(iv). The Accountable Manager.
(v). The CAMO Manager.
(vi). The Quality Manager.
(vii). Continuing airworthiness management procedures that could affect the approval.
(viii). Scope of work / aircraft managed.
(ix). Staff that could affect the approval.
(b) If the AM is changed, the Quality Manager has to ensure that the new AM signs the
corporate commitment (Part 0.1) at the earliest opportunity.
(c) In the case of proposed changes in personnel not known to the management beforehand,
these changes is notified at the earliest opportunity. Notifications to CAAB are issued by
the Quality Manager.
0.5.2 Notification procedure
(a) All the changes stipulated in 0.5.1 (a) are proposed as an amendment in the CAME and is
sent to CAAB by Quality Manager for approval.
(b) In addition, CAAB Form-2 is raised for changes stipulated in 0.5.1 (a) (i), (ii), (iii), (iv) & (viii)
along with amendment of CAME.
(c) Once the approval has been granted, the amendment of CAME is sent to all relevant
personnel by Quality Manager as stated in the distribution for updatement of their copies.
Biman Engineering Page 0.5-1

Rev: 40
EXPOSITION AMENDMENT PROCEDURE Date: 25-May-2023
Date: 28-Dec-2021
0.6 EXPOSITION AMENDMENT PROCEDURE

[M.A.704 (a) 8 (b) (c) ; AMC 704(5)(6)]
0.6.1 General
(a) CAMO Manager is responsible for amendments & revisions of the CAME. Quality
Manager is responsible for submission of CAME revisions to CAAB for approval.
Documents are received and revisions are prepared by Principal System Engineer
(R&MP).
(b) CAME may be amended for changes in maintenance or airworthiness requirements,
regulation, procedures, changes in organization, activities & scope, inadequacies
identified through internal or external audit and to ensure conformity with applicable
requirements. Quality manger ensures that the new or amended procedures will not
conflict with the regulation.
(c) The CAME is reviewed at intervals not exceeding 12 months or more frequently when
significant changes occur which affect the content of the CAME, by December each
year.
(d) There are two types of approvals – direct and indirect. Direct approval is approved by
CAAB. Indirect approval is approved by Quality Manager.
0.6.2 Procedure for Direct Approval
1) All process owners notify Principal System Engineer (R&MP) of any error found in this
CAME.
2) Any suggestion for amendment/improvement of procedures and processes is forwarded
through respective DCE to Principal System Engineer (R&MP) in prescribed form. DCE
gets the concurrence of the CAMO Manager before sending amendment proposals to
Principal System Engineer (R&MP).
3) The proposed amendments are then checked, corrected and drafted in the CAME format
and is sent to Quality Manager for quality review and is further sent to CAAB for approval
by the Quality Manager, 60 (sixty) days prior to date of intended implementation.
4) When any of the existing procedure is changed, the affected page(s) of the section is
revised under the same number but with new revision number and revision date. In case
of any addition of section/chapter, a new section/ chapter with an issue number, revision
‘0’ and issue date is incorporated.
(a) Biman CAMO follows following amendment procedure:
(i). The Quality Manager checks whether the amendment is in compliance with
Part-M.
(ii). In case of amendments or changes of contents the related pages are replaced.
(iii). Changed text passages are marked with a vertical line on the left side of the
page.
(iv). In the header the revision number and revision date are changed.
Biman CAMO Page : 0.6 -1

EXPOSITION AMENDMENT PROCEDURE Date: 28-Dec-2021
(v). In the list of effective pages, the revision and date of the appropriate pages are
changed.
(vi). After the approval, the revision is added to the CAME by replacing the old pages
and one copy of OLD pages are preserved with a ‘SUPERSEEDED’ stamp in the
office of PSE (R&MP).
(vii). The approved revision pages are distributed to the recipients according to the
distribution list.
(viii). Each revision is entered and noted on the revision list by the holder of the
CAME, showing the date of revision and the signature.
(ix). ALL the staffs are informed of the changes by his manager.
0.6.3 Indirect Approval

(a) Minor amendments (changes which have no impact on the approval held) are
approved through an indirect approval procedure. Minor amendments are:
(i) Editorial changes/typo error.
(ii) Changes in the List of contracted maintenance organizations list and any other lists
as specified in chapter 5.
(b) After approval by indirect procedure, the Quality Manager forwards one copy of
revised pages to CAAB for notification. For the numbering of revisions, digits for direct
amendments and alphabets for indirect amendments are used in ascending order.
(c) Changes by indirect approval on any page within a Chapter of specific Part are
included / absorbed in next direct revision approval obtained from CAAB. A new List of
Effective Pages (complete chapter) is issued with each amendment.
(d) Procedures for indirect approval are described as under -
1. Any person who finds any Editorial/typo error in the CAME, he notifies the
Principal System Engineer (R&MP) through letter or mail.
2. If DCE (ES/PLNG/QA) wants to make any change in the List of maintenance
contracts or in any other list in Part-5, they notify Principal System Engineer
(R&MP) through letter or mail.
3. Principal System Engineer (R&MP) makes draft of the changes and gets consent of
the CAMO Manager.
4. Then same is approved by Quality Manager and Principal System Engineer (R&MP)
sends approved copy to all holders and a hard copy to CAAB for insertion in the
CAAB’s copy.

EXPOSITION AMENDMENT PROCEDURE Date: 28-Dec-2021
0.6.4 Annual review

(1) CAME is reviewed once in a year by the committee consisting of
(a) DCE (QA) - Convener,

(b) DCE (ES) – Member
(c) DCE (PLNG) – Member
(d) Principal System Engineer (R&MP) - Member Secretary
(2) When any Manager/PE/PSE finds any discrepancy /error in the CAME, they notify to
Principal System Engineer (R&MP)
(3) Principal System Engineer (R&MP)) sends a review notice to all department heads for
annual review of CAME.
(4) Every manager/PE/PSE reviews their related chapters of CAME once in the year and
makes a proposal of the change if required in the CAME. He gets consent of CAMO
manager and sends the draft to Principal System Engineer (R&MP).
(5) Principal System Engineer (R&MP) calls upon the review meeting inviting members of
above committee. All revision proposals are discussed in this meeting. A minute of the
review is prepared and signed, even if the review is ended with the decision that no
amendment is required.
(6) After review and agreement by the committee, CAME revisions are prepared; consent
of CAMO Manager is obtained and sent to CAAB by CE (QA) for approval.
(7) After obtaining CAAB's approval, the amended copies are distributed by Principal
System Engineer (R&MP) to all concerned CAME holders.
(8) During insertion of amended pages, the old pages are destroyed and Principal System
Engineer (R&MP) preserves one set of old pages with 'SUPERSEDED' stamping.
(9) In case of complete revision, obsolete copies are taken back from holders and are
destroyed. Principal System Engineer (R&MP) preserves one obsolete copy with
"SUPERSEDED" stamping.

Rev: 20
FACILITIES Date: 28-Aug-2022
Date:28-Dec-2021
0.7 FACILITIES
(1) Location of facilities
Biman has a Hangar complex and a Stores Building to accommodate all types of
maintenance, storage of maintenance records and office space for CAMO functions. These
are located inside the HSIA airport aerodrome.
(2) Work area/offices
The second floor of Biman Hangar Complex is used as the working place for Biman CAMO.
This work area mostly includes CAMO Manager Office, Engineering services offices,
Engineering Planning Offices, Quality Assurance offices and rooms for maintenance
data/manuals. Maintenance records are kept in Engineering Planning Office area as well as
in Stores building. Engineering services offices are used as technical reference area.
(3) Storage for maintenance records:
Engineering planning additional/backup Store has been accommodated on the third floor
of Engineering Hangar Annex building, for storing Old and Backup maintenance records.
(4) Technical library
Technical library and room for document consultation is established in Room # 242 of
Hangar complex first floor.
(5) Computer Network, Internet & Systems
Biman CAMO uses Boeing provided internet-based system (myboeingfleet.com) for all
kinds of communication including AOG situation. Maintenance data for 737-800 and 777-
300ER aircraft are available online on Boeing website. Biman CAMO uses ToolBox, a
Boeing online and off-line LAN-based Maintenance data for 787-8/9 aircraft. Also, Biman
CAMO uses Boeing softwares, online network/tools to bring LSAP from Boeing using
Biman e-Enabling network. Biman CAMO has sufficient number of terminals, Internet
connections and dedicated network to enable easy access and perform all these tacks. [
AMC M.A.401(c) (2)]
(6) Communications System
Biman CAMO uses various communication systems to ensure the exchange of
maintenance and operational information throughout all areas of the organization, and
includes senior managers, maintenance managers, operational managers and front-line
personnel. The communication system also includes external organizations, OEMs,
Authorities and contracted organizations that conduct outsourced operational functions.
This communications system facilitates the reporting of operational deficiencies, hazards
or concerns by operational and maintenance personnel. Biman communication system
includes email, Telephone, e-nothi, letters, memos, Engineering orders, Notices, Office
orders/circulars etc.

FACILITIES Date:28-Dec-2021
(7) Layout of Premises:

Biman PART 1
CONTINUING AIRWORTHINESS
Date: 28-Dec-2021
MANAGEMENT PROCEDURES
Biman CAMO Page 1-1

Biman PART 1
Date: 28-Dec-2021
PART 1: CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES
1.0 Index
SUB-PART TITLE PAGE

1.0 Continuing Airworthiness Management Procedures - Index
1.1 Aircraft Technical Log Utilization and MEL Application
1.2 Aircraft Maintenance Program –Development, Amendment
and approval
1.3 Time and Continuing Airworthiness Records, Responsibilities,
Retention and Access
1.4 Accomplishment and Control of Airworthiness Directives
1.5 Analysis of the Effectiveness of the AMP
1.6 Non-Mandatory Modification Embodiment Policy
1.7 Major Change (Modification & Repair) Standards
1.8 Defect Reports
1.9 Engineering Activity
1.10 Reliability Program
1.11 Pre-Flight Inspection
1.12 Aircraft Weighing
1.13 Check Flight Procedure
1.14 Planning Procedure
1.15 Airworthiness Data Control
1.16 Trainings
1.17 Authorizations
1.18 Qualifications
1.19 Control of personnel competence
1.20 OPERATIONS ENGINEERING PROCEDURES
Biman CAMO Page 1-2

AIRCRAFT TECHNICAL LOG UTILIZATION
Date: 28-Dec-2021
AND MEL APPLICATION
1.1 AIRCRAFT TECHNICAL LOG UTILIZATION AND MEL APPLICATION

[M.A.301 -2 & M.A.306]
1.1.A Aircraft Technical Log Utilization
1.1.A.1 General :
The Technical Log is a part of the aircraft continuing airworthiness record system and used for
maintaining a continuous detailed record of each flight to ensure continued flight safety. It is
used to ensure that the intended flight is not adversely affected by any outstanding deferred
defects and that no required maintenance action shown in the maintenance statement is
overdue or is come due during the flight.
1.1.A.2 Instruction for Use:

Biman maintains a unified pattern of Aircraft Technical Log (ATL) System for all types of
aircraft in Biman fleet. The technical Log System is divided into the:
(a). Aircraft Maintenance Log (AML)

(b). Cabin Maintenance Log (CML)
(c). Deferred Maintenance Log (DML)
(d). Notice to Crew (NTC)
1.1.A.2.1 This document includes the particulars of Aircraft, defects and malfunction occurred during
the aircraft operation and snap shot of last maintenance carried out on an aircraft. In addition,
it contains relevant information that the operating and maintenance crews need to know. It is
also used for releasing a flight and acceptance by flight crew. All entries made in the aircraft
continuing airworthiness records is to be clear and accurate. The ATL is retained for 36 months
after the date of the last entry.
1.1.A.2.2 The technical Log System includes the following information:

(a). Information about each flight,
(b). Registered name and address of Biman.
(c). Aircraft type and registration mark, the date and place of take-off and landing, the times
at which the aircraft took off and landed and the running total of flying hours,
(d). The number of landings where landings affect the life of an aircraft or aircraft
component; flight cycles or flight pressure cycles where such cycles affect the life of
an aircraft or aircraft component and the time spent in particular engine power
ranges where use of such engine power affects the life of the engine or engine
module;
(e). Details of any failure, defect or malfunction to the aircraft affecting airworthiness or
safe operation of the aircraft including emergency systems,

Date: 28-Dec-2021
AND MEL APPLICATION
(f). Details of any failure, defect or malfunctions in the cabin or galleys that affect the safe
operation of the aircraft or the safety of its occupants that are known to the
commander.
(g). Provision for the commander to date and sign such entries including, where
appropriate, the nil defect state for continuity of the record.
(h). Provision for a CRS following rectification of a defect or any deferred defect or
maintenance check carried out.
(i). The quantity of fuel and oil uplifted and the quantity of fuel available in each tank, or
combination of tanks, at the beginning and end of each flight;
(j). Provision to show, in the same units of quantity, both the amount of fuel planned to be
uplifted and the amount of fuel actually uplifted;
(k). Provision for the time when ground de-icing and/or anti-icing was started and the type
of fluid applied, including mixture ratio fluid/water and any other information
required by the operator's procedures in order to allow the assessment on whether
inspections for and/or elimination of de-icing/anti-icing fluid residues that could
endanger flight safety are required.
(l). The pre-flight inspection signatures.
(m). Observation and remarks as a result of aircraft operation including the aircraft, engines,
components and systems technical status.
(n). All recorded defects and malfunctions.
(o). Corrective actions in response to recorded defects and signed Certificate of Release to
Service (CRS).
(p). Recording/mapping of damage to the aircraft. Any damage noted in the Damage Charts
must always refer to the Structural Repair Manual or other approved data.
(q). List of deferred maintenance
(r). A cross-reference for each deferred defect, the original date of occurrence of the defect
deferred, brief details of the defect and details of the eventual rectification carried
out and its CRS or a clear cross-reference back to the document that contains details
of the eventual rectification.
(s). Any technical limitations imposed by terms of MEL or other approved sources.
(t). MEL limitation is identified to the crew by maintenance personnel through a DMI sheet
which is a part of AML.
(u). Record of base maintenance activities and current certificate of release to Service (CRS)
from base maintenance
(v). The current maintenance statement giving the aircraft maintenance status after
performing “A” Check and higher will also include the next due of “A” Check and
higher respectively in Aircraft Log Book.
1.1.A.2.3 Detailed instructions for the use of the Aircraft Maintenance Log (AML) are outlined below:

Date: 28-Dec-2021
AND MEL APPLICATION
(a) Aircraft Maintenance Log (AML) is designed as per the requirements of ANO (AW) M.A.306
Operators Technical Log Systems.
(b) It is used for recording defects and malfunctions during the aircraft operation and for
recording details of all maintenance carried out on an aircraft between schedule base
maintenance visit. In addition, it is used for recording flight safety and maintenance
information the operating crew need to know.
(c) While incorporating a new AML Booklet, ensure to fill AML Replenishment Form with due
information in two copies. Original copy (white) is remained in the AML Booklet and
duplicate copy (yellow) is sent back to Engineering Planning Technical Records
immediately.
(d) There is only one complaint/defect on each Entry i.e A/B. If anybody makes multiple
complaint in one entry then person responsible for making corrective action make separate
entry for each complaint and then taking corrective action putting crossreference to the
original entry.
(e) Write clearly on the form using block capital letters. Entries is in simple English and brief
containing all relevant information.
(f) All entries in AML is made in ink or with indelible pencil. No overwriting is accepted. In case
of crossing a word or a line a signature is made.
(g) If a defect or rectification continues to the next item or page, write “continued to AML
Entry no. xxxxxx.”
(h) If the defect cannot be rectified and need to defer, it is transferred to the Deferred
Maintenance Item Sheet (DMI) from AML page. Cross reference to AML Sequence & DMI
Sequence is vice versa for both. Moreover, Deferred Maintenance Item shall also be
recorded to Deferred Maintenance Item List (DL) giving cross reference to DMI Number
and MEL/CDL or other i.e. SRM/AMM/LBMPM reference.
(i) Distribution of AML Page: WHITE: (Original) Remains in Log, GREEN: Technical Record
Section, BLUE: Line Station, PINK: Engineering Services.
(j) Filling instructions (Numbering corresponds to the number of blocks as in the AML page):
Item wise filling instructions is given below (same filling instructions is printed on the
backside of the AML cover page):
Boxes numbered from 1 to 21 in AML are filled as per following instructions
1. Aircraft Type: Distinct type of aircraft e.g. DHC-8/738/773/787

Aircraft Regn.: Registration Mark, e.g.: S2-AFO
Date: Flight date/Defect Entry date.
This field is to be completed by Operating Captain or Authorized Personnel.
2. ETOPS FLT: Box to be ticked by Captain/Commander if flight is operated under ETOPS
operation.
ENG IFSD: Box to be ticked by Captain/Commander if any inflight engine shutdown
encountered during flight.
GO AROUND: Box to be ticked by Captain/Commander if any go around encountered during
flight.
3. Nil DEFECT: Box to be ticked by Captain/Commander if no defects encountered during
flight.

Date: 28-Dec-2021
AND MEL APPLICATION
4. Captain: Name of the Operating Captain/Commander. Signature: Aircraft commander to

sign here at the end of the flight.
5. Flight Data: This section is to be filled by the Operating Crew.
Flight No. BG: Carrier Call Sign. e.g. BG 001.
Block On: UTC time when aircraft comes to rest on the designated parking position or until all
engines are stopped (whichever comes first).
Block Off: UTC time when aircraft first moves from its parking place for taking off.
Block Time: Elapse time between Block On and Block Off.
Dep. STA: It is a three-letter station code from where the aircraft departed e.g. DAC, LHR, CCU.
Arr. STA: It is a three letter station code where the aircraft has arrived e.g. SIN, DXB.
Landing: UTC time when aircraft wheels touch ground. Take-Off: UTC time when aircraft
wheels leave the ground surface.
Air Time: Elapsed time between Take-off and Landing.
Total Air Time (Brought Fwd): Grand total Air time of the previous Log page. Air Time (This
Sector): Air time for this sector.
Grand Total Air Time: Brought Fwd total Air time + Air time of this sector.
Total Landing (Brought Fwd): Grand total Landings of the previous Log page.
No. of Landing (this sector): Total number of landings in this sector.
Grand Total Landings: Total landing (Brought Fwd) + Number of Landings in this sector.
6. Defect: This section is to be filled out by the Operating Crew / Authorized Personnel for
entering Aircraft Defects / Incidents / Accidents / Observations. It can also be used by an
Authorized Person for maintenance findings and other entries like, DI, Weekly Check, A Check, C
Check etc. Following blocks are to be filled as per requirement:
From D.M.I. No.: Information required during rectification of a DMI. Deferred Maintenance Item
Sheet’s slip number e.g. D 00001 A/B/C.
PIREP: Box to be ticked if defect is discovered and reported by Cockpit Crew.
MREP: Box to be ticked if defect is discovered and reported by Maintenance Crew.
ESS: Box to be ticked if defect is on ETOPS Significant System.
LSS: Box to be ticked if defect is on Low Visibility operation (LVO) significant system.
Name: Name of the Captain / Authorized Person. Auth. No.: License/Authorization
Number of the person who made the entry.
Signature: Signature of the person who entered the defect.
Date: The date at which the defect is entered. UTC: Time of entry of the defect in UTC.
STA: Defect reporting station.
7. Rectification: Rectification details are to be filled by the Authorized Person. The followings
are to be filled as per requirement:
To D.M.I No: Deferred Maintenance Item Serial number at which the defect will be recorded for
onward rectification if deferred.
e.g. D 00002 A/B/C.
MEL/CDL/Other Ref: Reference authorizing deferment. e.g., 21-25-01-01-02 Cat-“C” or
NEF/SRM/AMM/MOE/LBMPM reference.
Ind. Insp: Box to be ticked if Independent Inspection is required.
Part No. OFF: Part number of the part removed. Sl. No. OFF: Serial number of the part
removed.
Part No. ON: Part number of the part installed. Sl. No. ON: Serial number of the part
installed.

Date: 28-Dec-2021
AND MEL APPLICATION
ATA: 6 Digit code i.e. 72-00-00. Position: Position of the component installed/removed.
GR No.: Goods Receipt number.
Manual: e.g. AMM/WDM/SRM etc. Revision: R Latest revision number i.e. R-91. Date: Date of
Latest revision (dd/mm/yy).
CERTIFICATE OF RELEASE TO SERVICE made by an Authorized Person iaw CAAB Part-145 with
Name, Signature, Authority No., CAAB Approval Ref: (e.g CAAB.145.003 or as appropriate), Date
(DD/MM/YY), STA (Place of Action) and Time (UTC).
8. Arrival fuel: Fuel on-board after the Flight to be recorded by Operating Crew. Tick the
appropriate box either in KG or LB.
9. DE-ICING/ANTI-ICING: Box to be ticked if de-icing/anti-icing is required, then enter Fluid
type, Mixture ratio, Start time, Finish time and Holdover time of ground De-icing or Anti-icing
operation with Signature of Appropriate Person/Operating Captain.
These columns are to be filled by Authorized Person to record the quantity of Hydraulic,
10. Hyd. Oil (Qts/%): Engine, Generator, and APU (Auxiliary Power Unit) Oil & APU Hour & Cycle after each flight
leg. For item 12 Gen. Oil use #1 & #2 for left engine and #3 & #4 for right engine for B777 &
11. Eng. Oil (Qts/%): B787 aircraft only. BUG- for Back Up Generator
12. Gen. Oil (Qts/%): Consumption Rate: Engine and APU oil consumption rate to be calculated and filled out as
per ‘Note’ when Oil is serviced in Engine and/or APU. If oil consumption rate exceeds the
13. APU Oil (Qts/%): AMM limit, shall be informed the same to Maintenance Control Centre (MCC) immediately
14. APU Hour & Cycle before signing PFI for the flight.
15. FUEL TANK DATA: To be recorded by Authorized Person. Tick the appropriate box either in
KG or LB.
Used for APU: To be recorded when fuel consumed for APU Operation during Maintenance.
Used for EGR: To be recorded when fuel consumed for Engine Ground Run during Maintenance.
Required Dep Fuel: Required Fuel for flight departure to be recorded.
Estimated Fuel Uplift: Fuel Uplift (Required Dep Fuel - Total Before Refueling) to be recorded.
Before Refueling & Departure: Before Refueling & Departure Fuel Data in each tank (Left,
Center, Right) to be recorded.
Total: Before Refueling & Departure Total Fuel Data to be recorded.
Bowser Uplift in Ltr: Fuel uplift in Litre supplied by Fuel Bowser.
Specific Gravity: Specific Gravity supplied by Fueling Agency to be recorded.
Bowser Uplift: Bowser uplift in Litre X Specific Gravity = Bowser uplift in KG.
Bowser uplift in Litre X Specific Gravity X 2.205= Bowser uplift in LB.
Fuel Slip No.: To be recorded the Fuel Slip No. (provided by the fuel agency) by the authorized
person.
16. Fuel Replenishment Done: Put tick mark in appropriate boxes. Column for RE-INSP
17. Oil Replenishment:
Done on Engine Oil Tank cap is to be ticked after engine
18. Hyd. Replenishment Done:
19. RE-INSP Done on Engine Oil Tank cap: oil servicing to eliminate the error of oil tank cap.
missing.
20. Released for ETOPS FLIGHT: This column is to be ticked in the appropriate boxes while such
21. Released for RVSM FLIGHT: operation is required and the aircraft is fit for such operation.
22. CERTIFICATION for Pre-Flight Inspection: This Certification is to be made by an Authorized

Person after PFI. He must quote the Flight No. & STATION with his Name, Signature, Authority
Number, Date (DD/MM/YY),) and Time (UTC).
23. CAPTAIN’S ACCEPTANCE: This block is to be filled up by the Operating Captain with Name,
Signature, ATPL No., Date after Pre-Flight Inspection of the Flight is signed off.

Date: 28-Dec-2021
AND MEL APPLICATION
1.1.A.2.4 Detailed instructions for the use of the Cabin Maintenance Log (CML) are outlined below:
1. Write clearly on the Cabin Maintenance Log (CML) using block capital letters
2. Cabin Maintenance Log (CML) shall only be used for defects associated with items listed
below may be cleared in this log:
 Carpets
 Curtains
 Cabin Trim (small pieces/sections only)
 Meal Table
 Accessories Like Coffee Maker, Refrigerator, Oven and Chiller Panel Lock etc.
 IFE display/screen
 Storage Bins (Cabin & Galley)
 Passenger Entertainment System
 Cleanliness of Cabin, Galleys & Toilets
3. CML shall NOT be used for reporting airworthiness items. Defect pertaining to all other
areas (not listed in 1.1.A.2.4.1), is transferred to Aircraft Maintenance Log (AML) for
necessary rectification action. In any case, if such defects are entered in Cabin Maintenance
Log (CML) same to be transferred to Aircraft Maintenance Log (AML).
4. Cabin and Galley defects malfunctions that affect the safe operation of the aircraft or the
safety of its occupants are to be cleared in Aircraft Maintenance Log (AML). In any case, if
such defects are entered in Cabin Maintenance Log (CML) same to be transferred to
Aircraft Maintenance Log (AML).
5. All entries in CML are made in ink or with indelible pencil. No overwriting is accepted. In
case of crossing a word or a sentence a signature is made.
6. If a defect or rectification continues to the next page/sequence, write “continued to CML
Seq no. C XXXXXX .”
7. If the defect cannot be rectified and need to defer, it is transferred to the Deferred
Maintenance item sheet (DMI) from CML page and cross reference is made to CML page.
Deferred Maintenance item shall also be recorded to Deferred Maintenance Item List (DL)
giving cross reference to DMI no. and NEF/AMM/LBMPM reference if any.
8. CML folder is kept with one running CML booklet.
9. Make sure one full pad (a complete set of new CML booklet) is always kept as extra in the
aircraft library.
10. Used Cabin Maintenance Log (CML) booklet is to be removed from the CML folder and
handed over to Technical Record Section, Engineering Planning.
11. Distribution of AML Page: WHITE: (Original) Remains in Log, GREEN: Technical Record
Section, BLUE: Line Station, PINK: Engineering Services.
12. Whenever there’s need for any maintenance support, kindly contact:
Maintenance Control Center (MCC) 24/7 Coverage
Telephone: +880-2-890 1259 (Direct)
PABX: +880-2-8901500-9 Ext: 6426, 6427, 6483.
Mobile: +88 01777715650
email: [email protected]
SITA: DACNEBG

Date: 28-Dec-2021
AND MEL APPLICATION
Filling instructions CML
Filling instructions (Numbering corresponds to the number of block as in the CML page): Item wise
filling instructions is given below (same filling instructions is printed on the backside of the CML
cover page):
1. Aircraft Type: Distinct type of aircraft e.g. DHC-8 / B737-800 / B773 / B787-8/9.
This field is to be completed by Operating Cabin Crew or Authorized Person.

2. Aircraft Regn.: Aircraft Registration Mark, e.g.: S2-AFO.
This field is to be completed by Operating Cabin Crew or Authorized Person.

3. Page No. C: Serial No. of Aircraft Cabin Log Page (six digit controlled number), e.g. C 000001 (Is
Pre-Printed).
4. Defect: This section is to be filled by the Operating Cabin Crew/ Authorized Person for entering
Aircraft Defects / Incidents / Accidents / Observations. It can also be used by an Authorized
Person for maintenance findings.
The following blocks are to be filled as per requirement:
From D.M.I. No.: Information required during rectification of a DMI. Deferred Maintenance Item
Sheet’s slip number.
e.g. D 00001 A/B/C.`
Name: Name of the Crew/Authorized Person who made the entry. Auth. No.: Authorisation
Number of the person who made the entry.
Signature: Signature of the person who entered the defect.
Date: The date at which the defect is entered. UTC: Time of entry of the defect in UTC. STA:
Defect reporting station.
5. Rectification: Rectification details to be filled by the Authorized Person. The following blocks are
to be filled as per requirement:
To D.M.I No: Deferred Maintenance Item Sheet’s slip number at which the defect is recorded for
onward rectification if deferred. e.g. D 00002 A/B/C.
NEF/Other Ref: Reference authorizing deferment. e.g. NEF 25-04-05 Cat-“D”
Note h, i & j Followed: Tick the box by authorized personnel to ensure that defect is entered in
the appropriate log book.

Date: 28-Dec-2021
AND MEL APPLICATION
Part No. OFF: Part number of the part removed. Sl. No. OFF: Serial number of the part
removed.
Part No. ON: Part number of the part installed. Sl. No. ON: Serial number of the part
installed.
ATA: 6 Digit code i.e. 25-00-00. Position: Position of the component installed/removed. GR
No.: Goods Receipt number.
Manual: e.g. AMM/WDM/SRM etc. Revision: R Latest revision number e.g. R-91. Date: Date of
Latest revision (dd/mm/yy) e.g. 05/01/21.
CERTIFICATE OF RELEASE TO SERVICE: Certification made by an Authorized Person iaw CAAB

Part-145 with Name, Signature, Authority No., CAAB Approval Ref: (e.g CAAB.145.003 or as
appropriate), Date (dd/mm/yy), STA (Place of Action) and Time (UTC).
1.1.A.3 Aircraft Technical Log Approval

ATL and any amendment to it is submitted to the CAAB for approval. Deputy Chief Engineer
(Planning) is responsible for the amendment of Technical Log and subsequent approval by
CAAB.
(Refer AML and CML Format in Chapter 5.1 SL# 1 and 2

Date: 28-Dec-2021
AND MEL APPLICATION
1.1.B MEL Application
1.1.B.1 General:
(a). Although the MEL is a document that is normally not controlled by the continuing airworthiness
management system, but as the MEL is a tool that the personnel involved in maintenance have
to be familiar with in order to ensure proper and efficient communication with the crew in case
of a defect rectification to be deferred. Biman has aircraft wise customized MEL/CDL which is
duly approved by CAAB. This MEL/CDL provides the basis for establishing which defects to be
deferred with associated limits.
(b). MEL contains those item/ equipment/ system when remain unserviceable does not reduce
airworthiness standard or safety of the aircraft operation or it’s occupant. The MEL does not
contain obviously required items such as wings, flaps, rudder, etc.
(c). The MEL is applied to avoid delays and passenger inconvenience without compromising safety
of aircraft. Various governing factors and procedures are defined in the preamble of MEL.
Existence of any item/equipment/system in the MEL in no way absolves the Commander or the
authorized person from ensuring that the aircraft is safe for the proposed flight.
(d). The MEL must not deviate from the Aircraft Flight Manual Limitations, Emergency Procedures
or Airworthiness Directives and CAAB regulations.
(e). All deferred defects are to be recorded in the tech log for information for pilot/flight crew,
whenever possible, prior to their arrival at the aircraft. Deferred defects should be transferred
on to worksheets at the next appropriate maintenance check, and any deferred defect which is
not rectified during the maintenance check, should be re-entered on to a new deferred defect
record sheet. The original date of the defect should be retained. The necessary components or
parts needed for the rectification of defects should be made available or ordered on a priority
basis, and fitted at the earliest opportunity.
(f). Release of any aircraft under MEL is done after complying with MEL procedures and specifically
stating in the Maintenance log page quoting the MEL reference number and recording in
deferred defect report section (DMI) of the Maintenance log.
1.1.B.2 MEL Categories:

The application of MEL relief is based on categorized MEL concept. Each MEL item is classified as
category A / B / C or D. The validity of each category is specified in the preamble of MEL.
1.1.B.3 MEL Application by Maintenance Staff:

Date: 28-Dec-2021
AND MEL APPLICATION
(a). Authorised Person/Certifying Staff will use Aircraft Maintenance Log (AML) for entry of
details of defect, MEL reference, MEL Categories, date and put his signature with
Authority/Licence number. Thereafter for quick reference of all deferred/MEL items,
appropriately Authorized Engineering Personnel will record this deferment in the Deferred
Maintenance Item (DMI) sheet.
(b). The Certifying Staff responsible for signing CRS on AML shall ensure that –
(i). The Operating captain of the aircraft is fully informed of all aspects of unserviceability in
order that he may make changes to operating techniques as necessary.
(ii). ALL details of unserviceability quoting the relevant MEL reference number are entered
in the AML and DMI Sheet.
(iii). The affected or associated indicators, controls or switches, circuit breakers, as
applicable in the cockpit are placarded and isolated as per the MEL to ensure safety.
(iv). Inoperative equipment placards, however, are not affixed conspicuously in the
passenger cabin area.
1.1.B.4 Acceptance By Crew:

Upon release of aircraft under the provision of MEL, the Commander of the flight is to decide
to accept the provision of MEL, based on operational restrictions / limitations for the flight. In
the case of non-acceptance, the commander is to document in the technical/Maintenance log
clearly stating non- acceptance with signature.
1.1.B.5 Management of MEL Time Limits:

All MEL releases are monitored for timely rectification of defect and revoking of MEL by MCC.
The MEL releases for complete fleet are to be reviewed on a daily basis and appropriate
corrective action is to be initiated to rectify within the time limit.
1.1.B.6 MEL Time Limitation Overrun:

In the event of a situation where in the defect could not be rectified within the permitted time
frame, due valid reason, MCC is to request for extension to Quality Department. Moreover
MCC has to find out a reason of national interest to apply for such extension. After evaluation,
based on the merit of the case and for the sake of national interest, Quality Manager is to
request CAAB after carrying out required risk assessment through CPD-39 for granting
necessary approval prior to grant of any extension.

Biman MANAGEMENT EXPOSITION
PART 1, CHAP 1.2
Date: 28-Dec-2021
AIRCRAFT MAINTENANCE PROGRAM –
DEVELOPMENT, AMENDMENT and APPROVAL
Date: 10-May-2022
1.2 AIRCRAFT MAINTENANCE PROGRAM – development, amendment and approval

[M.A.302, AMC 302 (a, d, f)]
(1) General
Maintenance of each aircraft is organized in accordance with an approved aircraft

maintenance Program. The term "Aircraft Maintenance Program" includes scheduled
maintenance tasks along with associated procedures and standard maintenance practices.
The purpose of this aircraft maintenance program is to provide maintenance planning
instructions necessary for safe operation of the aircraft. Each aircraft is maintained as per
only one approved aircraft maintenance program at any given time. Changing from one
approved maintenance program to other, requires a transfer check or inspection in order
to implement the change(s).
(2) Content of the AMP
A. The following are the basic contents, but not limited to, of AMP:
1. The type/model and registration number of the aircraft engines.
2. The name and address of the owner, operator and continuing airworthiness
management organization.
3. The reference, the date of issue and issue number of the approved maintenance
program.
4. A statement signed by the CAMO Manager that the specified aircraft is maintained
to the programme and that the programme is reviewed and updated as required.
5. Contents/list of effective pages and their revision status of the document.
6. Check periods and/or calendar time limits.
7. Procedures for the escalation of established check periods, where applicable and
acceptable to the CAAB.
8. Provision to record the date and reference of approved amendments incorporated
in the maintenance program.
9. Details of pre-flight inspection tasks.
10. The tasks and periods at which each part of the aircraft and its equipment should
be inspected including the type and degree of inspection required.
11. The periods at which components should be checked, cleaned, lubricated,
replenished, adjusted and tested.
12. If applicable details of ageing aircraft system requirements together with any
specified sampling programmes.

PART 1, CHAP 1.2
Date: 28-Dec-2021
Date: 10-May-2022
13. If applicable details of specific structural maintenance programmes were issued by

the type certificate holder
14. If applicable, details of Critical Design Configuration Control Limitations together
with appropriate procedures.
15. If applicable a statement of the limit of validity in terms of total flight
cycles/calendar date/flight hours for the structural programme
16. The periods at which overhauls and/or replacements are made by new or
overhauled components.
17. A cross-reference to other documents approved by the competent authority which
contain the details of maintenance tasks related to mandatory life limitations,
Certification Maintenance Requirements (CMR’s) and ADs.
18. Details of, or cross-reference to, any required reliability programme or statistical
methods of continuous Surveillance.
19. A statement that practices and procedures to satisfy the programme should be to
the standards specified in the TC holder’s Maintenance Instructions. In the case of
approved practices and procedures that differ, the statement should refer to them.
20. Each maintenance task quoted is defined in a definition section of the programme.
B. The structure and format of AMP

(a) AMP contains following sections
(i) CAMO manager’s statement
(ii) Reason for Revision
(iii) Highlights of revision
(iv) LEP
(v) Distribution List
(vi) Detailed descriptions/introductions
(vii) Task symbols coding
(viii) PRE - FLIGHT INSPECTION (PFI) task list
(ix) Other weekly/60 hours tasks list
(x) Systems tasks section
(xi) Zonal tasks section
(xii) Structural tasks section
(xiii) List of Airworthiness Limitations (AWL), Certification Maintenance Requirements
(CMR) and LLP
(xiv) Etc.

PART 1, CHAP 1.2
Date: 28-Dec-2021
Date: 10-May-2022
(b) Tasks details standard page looks like below (Sample)
C. For a newly type-certificated aircraft where no previously approved maintenance programme

exists, Biman CAMO appraises the manufacturer’s recommendations (and the MRB report),
together with other airworthiness information, in order to produce a realistic programme.
D. For existing aircraft types Biman makes comparisons with maintenance programmes
previously approved and proposes a revision so that new aircraft(s) is maintained by existing
AMP. Evaluation is made of the aircraft/fleet utilization, landing rate, equipment fit and, in
particular, the experience of Biman when assessing an existing programme.
E. If CDCCL have been identified for the aircraft type by the TC/STC holder, maintenance
instructions are included in AMP. CDCCL’s are characterized by features in an aircraft
installation or component that should be retained during modification, change, repair, or
scheduled maintenance for the operational life of the aircraft or applicable component or
part.
F. Reliability Programmes
As the Biman aircraft maintenance programmes are based upon MSG-3 logic, Biman has
developed A reliability programme. Details of reliability program e.g. objects, Information
sources, obtaining accurate reliability data, Display of information, Engineering judgement,

PART 1, CHAP 1.2
Date: 28-Dec-2021
Rev:
AIRCRAFT MAINTENANCE PROGRAM – Date: 28-Aug-2022
Date: 10-May-2022
reliability of Contracted maintenance, Analysis and Interpretation, Corrective Actions, etc. are
described in CAME chapter 1.10.
(3) Source documents
Source documents for preparing maintenance program are

(i) Maintenance Review Board (MRB) document
(ii) Maintenance Planning Document (MPD)
(iii) Repetitive maintenance tasks derived from Airworthiness Directives (AD)
(iv) National requirements and instructions issued by CAAB
(v) Repetitive maintenance tasks derived from modifications and repairs
(vi) Maintenance manual of the aircraft
(vii) Biman Service experience (Outcomes of Reliability Control Program)
(viii) Maintenance data containing information on scheduling for components
(4) Responsibilities
It is the responsibility of CAMO manager to ensure that one AMP, against each type of
aircraft in Biman fleet, is developed and approved by CAAB. PSE (Rel. & MP) prepares the
AMP and forward to Quality Manger for quality check and obtaining approval from CAAB.
(5) AMP Amendments/Review
Amendments (revisions) to the approved maintenance programme is published to reflect changes

in the TC/STC holder’s recommendations, modifications, service experience, or as required by the
competent authority. AMP is revised whenever any revision of source documents is
published. All revisions are distributed to all AMP holders as per distribution list mentioned
in each AMP and acknowledgement of distribution is preserved.
AMP is reviewed annually. Each review ensure that the programme continues to be valid
in light of the operating experience and instructions from the CAAB and taking into
account new and/or modified maintenance instructions published by the type certificate
and supplementary type certificate holders and any other organization that publishes such
data in accordance with Part-21.
Annual review is organized and amendment is prepared by PSE (Rel. & MP) under
supervision of DCE (ES). If no such necessity arises, the aircraft maintenance program is
reviewed annually and review documents are preserved.

PART 1, CHAP 1.2
Date: 28-Dec-2021
Rev: 12
Date: 10-May-2022
Date: 28-Aug-2022
i. Following steps are followed for AMP revision:

(a) In-Charge Technical Library receives all revisions of MRB and MPD and forwards the same
to PSE (R&MP).
(b) Upon receipt of MRB and MPD revisions, PSE (R&MP) evaluates, by going through each
revised/new item and checking whether it is applicable to Biman fleet or not. Thereafter,
for Periodic review he calls upon a meeting with PSE/SE of all system groups and gets their
consent and keeps signature against each task by the respective system group.
(c) After evaluation, R&MP section prepares AMP revision, and sends to Quality Assurance for
quality review. After quality review it is send to CAAB for approval.
(d) For any MRB temporary revision (TR), MPD revision and any urgent matter/items/task that
need to be included/deleted/revised in AMP, Rel. & MP section evaluates the document as
per paragraph (b). If any change in AMP is required, he revises the AMP and sends to QA
for TR approval (see Form # EMM/ES/2006).
(e) For addition of any task or amendment of existing tasks, generated from any documents
like FTD, SIL/SL, CMM, Maintenance Tip (MT) (Except MRB & MPD), a proposal of such
amendment in AMP is to be submitted to PSE (R&MP) in a prescribed form (see Form #
EMM/ES/2014).
(f) These proposals are raised on RCB meeting. Upon getting recommendation from RCB,
same is submitted to QA for TR approval or to CAAB for approval.
(g) All TRs is included in annual revision for permanent approval.
ii. Annual review of maintenance programme contents

(a) All Aircraft Maintenance Program (AMP) is reviewed once in a year by the committee
consists of
i. Dy. Chief Engineer (ES),
ii. PSE (Airframe, E/I, Structure, Propulsion, Radio Radar),
iii. PSE (Rel. & MP) as the Member Secretary.
iv. PE (MCC)
v. PE (MP)
(b) The committee reviews, by going through each task and check whether it is required to
remain in AMP or not, interval correct or not etc. Revision of source documents is

PART 1, CHAP 1.2
Date: 28-Dec-2021
Date: 10-May-2022
also reviewed. AMP review checklist (Form number EMM/ES/2061, SL# 33, Chapter 5.1)
is completed by PSE (Rel. & MP) and accepted by DCE (ES).
(c) After review, if any change is required of the AMP, PSE (R&MP) prepares AMP revision,
and sends to Chief Engineer (Quality Assurance) for quality review. After quality review it
is sent to CAAB by CE (Quality Assurance) for approval.
(6) Procedure for permitted variations to aircraft Maintenance Program (AMP)/ schedule task
frequencies
(a) Applicability and approval process: -

(i) Where the Type Certificate (TC) / Supplementary Type Certificate (STC) holder has
prescribed any variations/ tolerance in the Maintenance Review Board (MRB) report/
Maintenance Planning Document (MPD)/ concerned chapter of the Maintenance Manual
etc. Biman shall follow that variations/ tolerance.
Approval Process:
To obtain approval of any extension period, as mentioned in paragraph 1.2 (6) (a)(i), Dy.
Chief Engineer (PLNG) applies to Quality Manager, with valid reason for extension
along with the followings documents:
 Copy of MPD/MRB/concerned chapter of the Maintenance Manual etc.
 Justification of the need for such variation along with copy of the risk assessment.
 Proposed extension in the appropriate figure (FH, FC or days etc)
 Current inspection status of aircraft
 List of identified defects (last 06 months) which is related by the proposed
variation
 List of aircraft deferred defects which are affected by the variation
If Quality Manager agrees with mentioned reason for extension and submitted
documents, he may approve the extension period.
(ii) Where the TC/ STC holder has not prescribed any variation/tolerance that may be applied to
AMP task frequencies, Biman shall apply to CAAB to vary AMP task frequencies with
recommendation from TC/STC holder.
(iii) Where any national crisis/ disaster arises when that Biman cannot accomplish required
maintenance even with scope of subparagraph (i) & (ii), then Biman shall approach to CAAB
with a request for a further variation or extension of previously granted variation accorded
vide subparagraph (i) & (ii). Such cases shall have to be justified and the time scale is to be
supported by the TC/STC holder.
Approval Process:
To obtain approval of any extension period as per para 1.2 (6) (a) (ii) & (iii) Dy. Chief Engineer
(PLNG) applies to Quality Manager for obtaining CAAB approval with following documents/
information:

PART 1, CHAP 1.2
Date: 28-Dec-2021
Rev: 13
Date: 10-May-2022
Date: 05-Dec-2022
(i) Aircraft identification by registration marks

(ii) Justification of the need for such variation along with copy of the risk assessment.
(i) Proposed extension in the appropriate figure (FH, FC or days etc)
(ii) Current inspection status of aircraft
(iii) List of identified defects (last 01 year) which is related by the proposed variation
(iv) List of aircraft deferred defects which are affected by the variation
(v) Supporting document (NTO) from TC/STC holder as applicable and
(vi) Payment of applicable fees.
(b) Permitted variations do not apply to:
(i) Life Limitations for which an ultimate scrap or retirement life has been prescribed
(ii) Airworthiness Directives (ADs) unless indicated otherwise in the AD or separately by AD
issuing Authority
(iii) Maintenance Program tasks which have been classified as mandatory by the TC holder
(iv) Certification Maintenance requirements (CMRs)
(v) Airworthiness Limitations Items (ALIs)
(vi) ETOPS/EDTO relates tasks
(7) Approval by the CAAB
The CAMO manager is responsible for submission of AMP to the Quality Manager who in-
turn submits AMP to CAAB for approval. The AMP and any subsequent amendments of
AMP are approved by CAAB. Minor changes such as (i) changes which have no impact on the
approval held, (ii) typo corrections, (iii) de-escalation of AMP tasks interval are approved by
Quality Manager as per indirect approval procedure as described in section 0.6.3 in this manual.
Changes in AMP (new and revised) are effective after 15 days from the date of latest approval.
(8) Human Factors Principles for Development of AMP
Biman CAMO observes human factors principles for the design and application of the Maintenance
Program. Attention is applied to the Human Factors for the maintenance Items that typically
includes, but is not limited to:
 Layout of the Maintenance instructions like MO, IO, EO, Engg. Advice, Technical notice, task
cards.
 Simple language used.
 Clear and concise instructions that is as brief as possible.
 Standardization of all Task Cards, to include the appropriate warnings.
 All notes, warnings and cautions are apparent by the suggested use of boxing, bolding,
italicizing and underlining text.
 Clear instructions for the engineer/mechanic/inspector as to where to sign, certify, initial date
the task.
 Where possible, the use of colour to display Maintenance Items and Task Cards.
 Where a Maintenance Item has important graphic details, the graphics are included.
 Full amplification of some tasks rather than referral to a separate document that may distract
the mechanic.
 Referral to the applicable Approved Data

Biman PART 1, CHAP 1.3 Rev: 3
BANGLADESH AIRLINES TIME AND CONTINUING AIRWORTHINESS Rev: 005-Dec-2022
Date:
RECORDS, RESPONSIBILITIES, RETENTION, Date: 28-Dec-2021
ACCESS
1.3 TIME AND CONTINUING AIRWORTHINESS RECORDS, RESPONSIBILITIES,

RETENTION, ACCESS
[M.A.305, 306(c), 307, 501(a), (c), (d), 714; AMC 305]
1.3.0 Policy and responsibility:
1. Continuing Airworthiness Records are required to maintain for complete operational and
maintenance history of aircraft, engines and aircraft components and to provide essential
data for the purpose of airworthiness.
2. CAMO Manager is responsible to control and retain the continuing airworthiness records in
accordance with requirements of the authority and present records to the competent
authority as when required. He is also responsible for ensuring that continuing airworthiness
records are kept current and stored in a manner that ensures protection from damage, theft
and alteration. Camo Manager also ensures that operational records are subjected to
standardized processes for:
(i) Identification: Records are identified as record type, date, aircraft registration.
(ii) Retention and storage: Must be stored at cool & dry place and protected by fire and
dust and water.
(iii) Accessibility and retrieval: There must a proper access and retrieval procedure.
(iv) Legibility: Writing/Text of records must be well-written and printed so that can be
read easily
(v) Protection, integrity and security: protected by fire and dust and water, no
unauthorized access, no unauthorized alternation could happen.
(vi) Maintenance:
(vii) Archiving, transfer, disposal and/or deletion.
3. All Departmental heads is responsible for keeping the respective Airworthiness records. The
recording of hours and cycles and completion of all the documents related to Maintenance
are the responsibilities of Biman Certifying Staff and contracted maintenance organizations.
Assigned Planning official for a particular aircraft will check and ensure completeness of the
applicable documents during receive.
4. All maintenance work performed on the aircraft, engine, propeller, LG, APU or component is
documented accurately, so that the continued airworthiness is ensured and history of
maintenance activity is traceable during the life time of the aircraft, engine, propeller, APU
and Landing Gears (LG).
5. On completion of any maintenance on Biman operated dry leased or owned aircraft, the
CRS and all associated continuing airworthiness records are updated, controlled and
managed by Technical Records section of Engineering Planning.
6. The current method for keeping records by Biman is by paper hard copy form, supported by
electronic copy for applicable cases. All the continuing airworthiness records are updated as

Biman PART 1, CHAP 1.3 TIME AND
Rev:
CONTINUING AIRWORTHINESS RECORDS, Date: 28-Aug-2022
Date:28-Dec-2021
RESPONSIBILITIES, RETENTION, ACCESS
soon as practicable but not later than 30 days after the day of maintenance action/Task/event.
7. All the completed work sheets / Job cards / Engineering Orders are retained in an organized
way.
8. Archiving of Records in safe storage/ retrieval is the responsibility of Technical Records.
9. Biman uses electronic system for the management of records of AD Database and AMP
monitoring. Respective managers ensure to keep backup files for their records associated with
maintenance operations.
1.3.1 Hours and Cycles Recording
1. Recording of flight hours and cycles is essential for planning of maintenance tasks i.e.
scheduled inspections and life limited component replacements.
2. Aircraft hours is based on Time in Air and calculated from take-off to touch down. A complete
take-off and full stop landing sequence is considered as one Aircraft Flight/Landing cycle.
3. Aircraft flight cycles; take-off and landing times are recorded in the aircraft Flight log and
Aircraft Maintenance log by flight crew for each sector of every flight. Each sector
represents one cycle including training flights where one cycle is counted for each touch and
go.
4. Aircraft Flight log and Aircraft Maintenance log Entries are transferred manually to
different log books at main base in Dhaka on daily basis (working day) by authorized official
of Mod/Technical Record section of Engineering Planning. The current status is tracked by
using various log books.
5. Engine and APU log books are updated for hours and cycles after each trip and completion of
‘A’ or ‘C’ check and Engine/APU change.
1.3.2 Aircraft Records
1. The aircraft Continuing Airworthiness Records consist of (but is not limited to):
a) Types of Airworthiness and Technical Records
i. Log Books - The following Basic Log Books are maintained by Biman.
 Aircraft Log Book

Rev:
CONTINUING AIRWORTHINESS RECORDS, Date: 28-Aug-2022
Date:28-Dec-2021
 Engine Log Book

 Propeller Log Book
 APU Log Book
 Modification Record Books
ii. Related Records - In addition to the Log Books mentioned above, Biman maintains several
related maintenance records which are documented separately as well as used for
collection of data for updatement of the Log Books and also when the details of
maintenance performed are so voluminous as to render it inconvenient to enter them in
the log book which is documented for identification purposes and certified in the manner
required for the relevant entry in the Log Book. Some of these are:
 Aircraft Maintenance Log (AML)
 Cabin Maintenance Log (CML)
 Certificate of Release to Service (CRS).
 All maintenance records for issuing Certificate of Release to Service (CRS)
 Special Task Record Sheet (STRS)
 Routine Job Card (RJC)
 Non-Routine Work Card (NRC)
 Time Limited Work (TLW) Card
 List of deferred maintenance.
 Status of compliance with Approved Maintenance Programme.
 Status of Airworthiness Directives (ADs).
 Status of Engineering Orders (Modification, inspection and repairs orders).
 Status of Life Limited components.
 Associated last FAA/EASA/CAAB Form 1 or any equivalent Authorized Release
Certificates.
 Weight and Balance Records/Schedule.
 The aircraft and aircraft Life Limited Parts (LLP) total time and flight cycles and/or
since last overhaul / since new, as appropriate.
 Engine, APU & Landing Gear shop visit reports.
 Engine, APU& Landing Gear modules data and associated shop visit maintenance
records (as applicable).
 Records of all incorporated Service Bulletins (SBs)
2. All entries made in the aircraft continuing airworthiness records are clear and accurate. When it is
necessary to correct any entry, the correction is made in a manner that clearly shows the original

CONTINUING AIRWORTHINESS RECORDS,
Date:28-Dec-2021
entry.
3. On completion of any maintenance, the details are entered in the applicable aircraft continuing
airworthiness records.
4. Current status of the airframe, engine, propeller, APU and components as well as all LLPs are
tracked by using an MS excel database in addition to paper form. The records in the MS excel
database shall contain information such as component life limitation, total number of
hours/cycles/days (as applicable) accumulated/ remaining before the retirement of the
component is reached.
5. The certificate of release to service (CRS) is issued upon completing the maintenance, but before
the first flight after the maintenance.
7. Authorized official of Mod/Technical Record section is responsible for making entry in the
relevant log book (aircraft / engine/propeller / APU) of the aircraft, the details of the work
carried out. Only entries relevant to the log book is made in the respective log books.
8. Particulars of the work carried out in the work package entered in the aircraft, engine, APU log
books, and entries in the engine/APU log books tasks (overhaul/repair) performed during shop
visit which are related to respective Engine/APU.
9. Each log book entry is verified and certified by the Authorized Person(s) of Technical Records.
10. Continuing Airworthiness Records pertaining to each aircraft are kept under the control of the
assigned official of Technical Record section. Access to the documents is permissible to the
authorized personnel only.
11. Manager (Record & Invoice) is responsible to retain all the records mentioned above. Records are
retained in Engineering Planning Department.
12. Records and documents related to Airworthiness of aircraft, engine, propeller, LG, APU and its
systems are preserved safely for the periods as required by CAAB.
1.3.3 Retrieval system of Aircraft Maintenance Records:
1. All the airworthiness records and documents related to aircraft, engines, propeller, APU, LG and
its systems are preserved safely under the control of Technical Record Section of Engineering
Planning for the periods as required by CAAB and other competent authorities. Manager (Record
& Invoice) is responsible to preserve and control all the Biman operated aircraft’s Maintenance
Records.

Date:28-Dec-2021
2. Access to documents is restricted and permissible to the authorized personnel only. Access is
limited to:
• Technical Records personnel.
• CAMO Manager, Quality Assurance personnel (during audits)
• CAAB and other competent authority officials
• Accountable Manager.
3. All the Airworthiness records are stored in a safe and protected area from damage, theft and
alteration.
4. Records preserved as hard copies in paper are of robust material, which can withstand normal
handling and filing.
5. Keeping the continuing airworthiness records in a form acceptable to the competent authority
means in paper form supported by electronic copy for applicable cases (MS Excel DB). All
records are remaining legible throughout the retention period.
6. Retrieval system –Manager (Record & Invoice) is responsible to control the archive. When
needed for an archived document, a written request to be submitted to Manager (Record & Inv)
and the copy of requested archived document to be given to the applicant keeping proper
record.
1.3.4 Transfer of Continuing Airworthiness Records
1. When an aircraft is withdrawn from service in the event of sale or other disposal of an aircraft
(Re-delivery, lease out etc.), the maintenance records are transferred to the new owner/lessor
or the new operator of the aircraft (as applicable).
2. All original Hard copy records retained by Biman are handed over to the new owner/lessor or
new operator of the aircraft (as applicable) and scanned copy records is retained for a period of
not less than two years from the date of aircraft is permanently withdrawn from service.
3. CAMO Manager shall ensure when an aircraft is permanently transferred to another operator
that the PART M.A 305 continuing airworthiness records and, PART M.A 306 Aircraft
Maintenance logs are also transferred. The handover of these documents is documented and
signed by both parties.
4. When Biman terminates its operation as a continuing airworthiness management organisation,

all retained records are transferred to the owner/lessor of the aircraft.
5. Manager (Record & Invoice) is responsible to update all records and prepare a list of
maintenance records of aircraft which to be transferred to the new operator temporarily or
permanently as applicable.
1.3.5 Disposal of Aircraft Technical Records

Date:28-Dec-2021
1. When an aircraft is permanently withdrawn from service due lease termination/ sale; all
technical records like Log Books, all checks and maintenance documents etc of said aircraft is
destroyed after one year.
2. When an aircraft is destroyed or permanently withdrawn from service/use and its Certificate of
Registration is cancelled; all technical records like Log Books, all checks and maintenance
documents etc. of said aircraft is destroyed after two years.
3. Where the certificate of compliance is issued in respect of a minor inspection such as a weekly,
Bi-weekly, ALC, daily, pre-flight (PFI), transit or overnight, it is retained for at least six months.
After this retention period, same is destroyed by Paper Crusher Machine.
1.3.6 Access to Continuing Airworthiness Records in the Event of an Accident/Incident:

In the event of an accident or serious incident, the continuing airworthiness records for the
aircraft is secured and quarantined in a safe storage by the Accountable /CAMO Manager and
will hold the records in a secured manner until requested by investigating authority from CAAB /
Biman.
1.3.7 Archiving
1. The ‘archive’ refers to those records that have been appraised as having continuing value,
but are no longer required for current use and so have been selected for permanent
preservation as per regulatory requirement.
2. Inside the Engineering Planning room # 202, there is a separate room, declared as Archive
for retaining of all Aircraft Maintenance Records for permanent preservation.
3. Due to shortage of space in archive, current 6 to l2 month’s records of Aircraft are stored in
the record section. After this period records are transferred to the archive for preservation.

ACCOMPLISHMENT AND CONTROL OF
Date: 28-Dec-2021
AIRWORTHINESS DIRECTIVES
1.4 ACCOMPLISHMENT AND CONTROL OF AIRWORTHINESS DIRECTIVES

[M.A.303]
1.4.1 AD policy
Following directives are considered mandatory and is carried out within the
requirements of that directive, unless otherwise specified by the CAAB:
a) Applicable airworthiness directives issued by Airworthiness Authority of
country of manufacture/design of aircraft/engine;
b) ADs issued by CAAB if any;
No aircraft / aircraft component are operated beyond the specified time limit in any AD
unless deviation is granted by CAAB. Compliance status of all ADs in respect of airframe,
engine and components are maintained for all aircraft by Principal Engineer (MP). CAMO
manager is responsible for accomplishment of all applicable AD in Biman aircraft.
1.4.2 Airworthiness Directive information

The airworthiness directives published by the authority of the state of the type
certificate holder of the aircraft/engine are downloaded from following internet
addresses -
FAA : http://drs.faa.gov , used for Boeing aircraft
EASA : http://ad.easa.europa.eu , used for Dash-8 aircraft
TCCA :: https://wwwapps.tc.gc.ca , used for Dash-8 aircraft
CAAB : http://caab.gov.bd
CAMO Manager ensures that all applicable ADs, including ADs on components, are
evaluated and requirements are accomplished. PSE (Rel. & MP) makes arrangement to
receive ADs from authorities and to make entry in the register (ref. 1.4.4.1(3)). He also
checks AD bi-weekly, published in FAA and EASA websites.
1.4.3 AD Collection/receiving procedure
1) Principal System Engineer (Rel. & MP.) subscribes for ADs to websites of FAA and EASA
for regular downloading of AD. He also downloads ADs as per email notification.
2) When received, CE (QA) forwards any Airworthiness Directives received from CAAB or
other regulatory authorities to the Dy. Chief Engineer (ES). Upon receipt of Airworthiness
Directives from Quality Assurance Division, Dy. Chief Engineer (ES) will forward the same
to PSE (Rel. & MP).
3) Principal System Engineer (Rel. & MP.) downloads ADs based on following criteria.
(a) Biman Aircraft/fleet/type

Date: 28-Dec-2021
(b) Biman Engine, APU

(c) Component
4) After categorization as per para 1.4.3 (3), Principal System Engineer (Rel. & MP.) registers
ADs (columns as per 1.4.4.1.(3)) into fleet wise AD Folder Index. For monitoring and
keeping records of evaluation of ADs for all aircraft in Biman fleet, Engineering Services is
maintaining a Database. PSE (Rel. & MP.) also makes entry into the AD database for AD
number, subject, date of issue, effective date, issuing authority, ATA chapter etc.
5) Principal System Engineer (Rel. & MP.) checks entry in the AD database and in the AD
Folder Index and sends ADs to concerned Principal System Engineer of related System
Group for AD evaluation, and keeps received signature in the AD distribution register.
6) Principal System Engineer (Rel. & MP) also downloads and registers all AD-Biweeklies
from FAA and EASA. He checks the AD database & AD distribution register to verify all the
individual AD mentioned in biweekly index is distributed to the concern system group.
Principal System Engineer (Rel. & MP) checks and signs into the AD Biweekly.
7) After categorize ADs as per 1.4.3.A(3), a monthly ADs list is prepared by Rel. & MP group,
Engineering services mentioning Applicable & Not applicable status and send to
Engineering Planning in the next month.
1.4.4 Airworthiness Directive Decision
CAMO Manager ensures evaluation of all Airworthiness Directives, for all types of
aircraft in Biman fleet, including AD on Engine and other components. A detailed
documentation of all ADs relevant for the managed aircraft is administrated containing
the information why the concerned AD is applicable or not. If the AD is applicable an
Engineering Order (MO, IO, RO, Engineering advice etc.) is prepared by System
Engineers to implement requirements of AD. The Engineering Order, together with
maintenance data, is sent to maintenance organisation for accomplishment.
1.4.4.1 AD Evaluation Procedure
1) After receiving an AD from PSE (Rel. & MP), concerned Principal System Engineer
designates a System Engineer (SE) to evaluate the AD and raise ‘Airworthiness
Directives Applicability Evaluation Form’ (Form # EMM/ES/2005), within next 15
(fifteen) working days. The emergency AD is taken care of immediately within the
given time in AD.

Date: 28-Dec-2021
2) System Engineer completes ‘AD applicability Evaluation Form’. AD applicability

Evaluation Form is prepared by System Engineer, checked by the Principal System
Engineer and approved by Dy. Chief Engineer (ES).
3) The ‘AD Applicability Evaluation Form’, consists of two sections (Section-A &
Section-B). Section-A is to be completed by Engineering Services and section-B is
completed by Engineering Planning. The ‘AD Applicability Evaluation Form’ is raised
in duplicate. One copy is sent to Dy. Chief Engineer (Engineering Planning), and
another copy is kept in the AD folder as office copy with necessary
acknowledgement from the recipients.
AD register is completed by SE Engineer who evaluates the AD.
AD register may contain following columns:
SL AD Number System Subject ATA Evaluated Signature

Number Group by & Date
4) System Engineer(s) also completes ‘AD Evaluation Form’ page in the AD Database.
In this page, information related to Applicability, Action required, Link document,
CAAB/QA letter references, work orders etc. are provided.
If required (mainly for Emergency ADs), Deputy Chief Engineer (Engineering Services) notifies
Deputy Chief Engineer (Engineering Planning) in advance about the AD requirements, prior to
the issuance of Applicability Form and EO, in order to make availability of Kits, Spares, facility,
tools etc. to meet the compliance in time.
1.4.4.2 Accomplishment Instruction
1) After completion of evaluation process, as stated in ‘AD Applicability Evaluation Form’,

designated SE will issue an Engineering Order (EO) or amend the relevant existing EO’s
if required. All EO’s are raised to comply with the AD requirement(s) and EO addresses
all the relevant mandatory requirements. Dy. Chief Engineer (Engineering Services)
will forward the Engineering Order to Dy. Chief Engineer (Engineering Planning) for
scheduling and accomplishment.

Date: 28-Dec-2021
Engineering order forms reference in Chapter 5.1
SL # Form Names Form numbers

17. Modification Order EMM/ES/2001
18. Inspection Order EMM/ES/2002
19. Repair Order EMM/ES/2003
20. Engineering Services Request Form EMM/ES/2004
21. Airworthiness Directives Applicability Status EMM/ES/2005
2) Where amendment of approved Maintenance Program is required by an AD, the

requirement is raised in “AMP Amendment Proposal Form” (Section-7) by respective
PSE and the completed form is sent to the PSE (Reliability & Maintenance Programme)
for inclusion in AMP.
3) In case of induction of any aircraft in the existing fleet (purchased and/ or leased),
System group issues revision of ‘AD Applicability Evaluation Form’ for open &
repetitive ADs for that aircraft and relevant EOs may need to be issued/revised as
required.
After receiving compliance notification from Engineering Planning, respective System Engineer
will update compliance status of AD into AD Database by using “EDIT ACCOMPLISHMENT
DETAILS” page and also update respective folder. PSE notifies the accomplishment of the AD
to manufacturer, and other departments of Biman as required.
1.4.4.3 AD Database - Protection against Data Corruption:
In order to avoid data corruption, back up of AD database is performed bi-weekly by the

Principal System Engineer, Reliability & Maintenance Program. A Backup Register is
maintained for ensuring this data backup. Register contains the name of the person who
took the backup and the date backup is performed. In case of database corruption, data is
restored from the last backup and then it is compared with the Register where data is
kept written. Presently, Main Database is located in Biman Data Server. Two softcopy
backups are kept in two different PCs of Reliability & Maintenance Program Section.

Date: 28-Dec-2021
1.4.5 Airworthiness Directive Accomplishment Procedure:
(1) Dy. Chief Engineer (Engineering Planning) receives ‘AD Applicability Form’, for
Aircraft and Component ADs, from Engineering Services and forwards it to PE
(Maintenance Planning) for necessary arrangement to accomplish the AD on
applicable aircraft.
(2) PE (MP) assigns one Planning Engineer and Deputy Manager (Modification) to
evaluate the EO requirements and to make arrangement of required tools; kits etc.
and finalize the schedule.
(3) Dy. Manager (Modification) opens a new AD Record Folder where all supporting
documents like communication/conversation docs, AD Applicability Status, EO ,
amended/revised AD Applicability Status etc. are kept.
(4) Planning Assistant/ Planning Officer of Modification section keeps record of the
particulars into the AD Register and AD record folder for all “Applicable” AD. Deputy
Chief Engineer (EP) signs in the particular column of the “AD Applicability Status
Form” stating the reason in remarks column for an AD status show “Not Applicable”.
(5) According to AD accomplishment Instruction in the Engineering Order (MO/IO/RO)
and considering average aircraft utilization, Dy. Manager (Modification) sets a target
time (date or work package) within the AD compliance period and arrange to do
following tasks:
(i) Raises required material demand list to Stores and MM for procurement of
items or mod kit.
(ii) Monitors and Co-ordinates with Technical Store and Purchase section until the
mod kit or demanded materials are available in stock.
(iii) Schedules the task for incorporation of EO by consulting with Assistant
Manager (Scheduling) and maintenance organization after ensuring
availability of Materials/Mod Kits in stock.
(iv) After incorporation of EO, Dy. Manager (Modification) ensures that recording
in the Modification Record Book of each aircraft; AD Register and the AD
Record Folder (except repetitive inspection) are done and confirm the
updated record by the “Approved Signatories”.
(v) Notifies to Engineering Services about accomplishment in respect of each
Aircraft and full fleet (as applicable).
(vi) Preserves all documents in confined location of the Modification Section to
comply with CAAB and Company requirements.

Date: 28-Dec-2021
(vii) PE (MP) confirms the AD accomplishment records of all applicable aircraft and
signs in respective column of the AD Applicability Status.
(6) In case of repetitive inspection, Dy. Manager (Mod) sends the Engineering Order
(MO/IO/RO) to record section after completion the initial inspection to monitor and
record repetitive Inspection.
(7) Deputy Manager (Record) issues necessary work order/instructions for
accomplishment of Repetitive Inspection and maintains Inspection history cards (Ref
1.4.8. 2(b)) for each of the affected aircraft as per the interval mentioned in the EO
and preserves all documents in the Record Section.
(8) Concern Planning Engineer monitors the AD included in the AMP which is
accomplished through AMP task Card (AD related task or EO). Planning Assistant
(Record) also keeps the accomplishment record in the Inspection History Card and
preserves all documents in Record Section.
1.4.6 AD Compliance Procedure by AMO other than Biman-145:
Dy. Manager (Mod) assesses the requirement and scope of work as per following process if
any AD requires embodiment to accomplish by other than Biman-145:
(a) When the Engineering Order could not be embodied by Biman-145 due to lack of
experts, Dy. Chief Engineer (Engineering Planning) arranges to hire expert from other
AMO after obtaining approval from Biman management.
(b) When the Engineering Order could not be embodied by Biman-145 due to lack of
required facilities, Dy. Chief Engineer (Engineering Planning) makes an agreement with
other AMO after obtaining approval from Biman management.
1.4.7 AD Compliance Procedure on Aircraft Components:
(a) When modification or inspection of a component is required by AD, Dy. Manager

(Modification) sends necessary EO documents to Biman-145 to carry out the EO. After
accomplishment of EO, Biman-145 sends the component to Technical Store (Biman-
145) and accomplishment Record to Dy. Manager (Modification).
(b) If modification or inspection of a component is not possible to accomplish by Biman-
145, the component is sent to other approved agency for accomplishment of EO. After
accomplishment of EO, Biman-145 receives and sends the component to Technical
Store (Biman-145) and accomplishment Record to Dy. Manager (Modification).
(c) Dy. Manager (Modification) ensures stock status of the modified components and
makes plan to install the component into aircraft as required. He also updates
compliance information in the Modification logbook, preserves all documents and
notifies to Engineering Services.

Date: 28-Dec-2021
1.4.8 AD compliance document keeping procedure:
(1) Dy. Manager (Modification & Inventory) keeps accomplished, open and repetitive AD
(Initial accomplishment only) records in the ‘AD File Folder’ and in the ‘AD Register’.
After receiving ‘AD Applicability Form’ Planning Officer/Assistant (Modification) records
the AD particulars in the AD register.
SL AD No. SB No. Subject Dead Line Compliance Remarks
(2) Dy. Manager (Record) preserves and maintains the record in the history Card of AD, SB
and EO compliance related all document in respect of repetitive inspection.
(a) Repetitive Inspection Status sample -

Date: 28-Dec-2021
(b) History Card Sample
1.4.9 Airworthiness Directive Control
The CAMO Manager ensures that, a current status list of all ADs accomplished for each
managed aircraft is maintained.
The status list contains, but not limited to, the following:
(1) Aircraft make/model/serial number
(2) Engine make/model/serial number
(3) APU make/model
(4) Component make/model
(5) AD/Directive number
(6) Subject
(7) Date and hours/cycles at compliance
(8) Method of compliance (Such as SB number, MO/IO/RO, NRC number)
(9) One time action
(10) Recurring action (yes/no)
(11) Next compliance due date (date/hours/cycles), if recurrent action is requested
(12) Accomplishment information

Rev: 02
ACCOMPLISHMENT AND CONTROL OF Date: 28-Dec-2021
Date: 28-Aug-2022
Airworthiness Directives are accomplished in the period as specified in the AD.

Application for any deviation from specified days/hours/cycles is submitted to issuing
authority for approval/permission stating the reason for request with supporting data.
The compliance requirements of an AD can be altered, only if the same is approved by
issuing authority. The method of compliance and when such compliance was achieved
is recorded in the aircraft airworthiness records (Modification Log Book). For ADs with
repetitive inspection requirements, each and every inspection is recorded in the
aircraft airworthiness records after completion. An aircraft is not flown if an applicable
AD is not complied with.
1.4.10 The CAMO manager establishes a close loop system that continuously allows verifying
that for each new or revised airworthiness directive and for each aircraft maintained in the
following way -
1. Receive AD applicability status & make a Record File/Folder.

2. Entry in AD Register & Excel sheet that includes status such as OPEN, CLOSED, NEXT
DUE.
3. Receive E.Os and keep in respective AD Record file/folder.
4. Scan E.O and send to planning engineer for review & finalization of
tools/kit/materials if required.
5. Collect Execution Record Sheet of E.Os (dirty fingerprint) from 145 organization and
keep in AD record File/Folder.
6. Make Entry in respective Modification Record Book of aircraft/Engine/Propeller and
initiated by approved signatory.
7. Update AD register, AD Record File/folder and AD status record sheet of respective
aircraft.
8. Notify accomplishment status of E.O to respective System Engineer of ES.
9. Send a copy of E.O to Record & Component Section to perform repetitive inspection
for repetitive E.Os after initial inspection.
10. Close the AD applicability status by DCE Engineering Planning after compliance of
particular AD on all applicable aircraft.
11. Preserve the AD Record folder to produce for any audit/company requirement.

Rev: 02
Date:
Date: 28-Dec-2021
28-Aug-2022
1.4.11 Airworthiness Directives Status
The ‘Airworthiness Directives Status’ describes status of ADs whether accomplished,

open or not applicable for each aircraft registration. It contains the date of
accomplishment, and where the AD is controlled by flight hours or flight cycles, include
the aircraft total flight hours or cycles, as appropriate. For repetitive ADs, only the last
accomplishment date/hour/cycles are recorded in the ‘Airworthiness Directives Status’.
Principal Engineer (MP) arranges to prepare quarterly ‘Airworthiness Directives Status’

for each aircraft in the fleet and is prepared by Planning Officer/ Jr. Planning Officer.
Deputy Manager (Modification & Inventory) verifies for correctness and signs on the
Form. Principal Engineer (MP) certifies the status. Deputy Manager (Modification &
Inventory) preserves the quarterly ‘Airworthiness Directives Status’ for recording
purpose.
Sample of Airworthiness Directive Status Format is appended in Appendix – 1.

Rev: 20
ACCOMPLISHMENT AND CONTROL OF Date:
Date:28-Aug-2022
28-Dec-2021

ANALYSIS OF THE EFFECTIVENESS OF THE
Date: 28-Dec-2021
AIRCRAFT MAINTENANCE PROGRAM
1.5 ANALYSIS OF THE EFFECTIVENESS OF THE AIRCRAFT MAINTENANCE PROGRAM
[M.A. 301 (4) ; AMC 031 -4 , 302 (f)]
1.5.1 General
The CAMO manager ensures that the analysis and monitoring of the effectiveness of the
aircraft maintenance program is performed and discussed in Annual AMP review
meetings with regards to spares, established defects, malfunction and damage and to
amend the maintenance program accordingly to ensure that the program still reflect the
current type certificate holder's recommendation and other maintenance needs of the
aircraft.
1.5.2 Tools:
In the meeting following tools are used to do the analysis of maintenance program:
a) Pilot Reports (PIREPs)

b) Maintenance findings/Maintenance Reports (MREPs)
c) Air turn-backs,
d) spare consumption,
e) Technical incidents & Delays analysis
f) Repetitive technical occurrence and defects.
g) Changes to the manufacturer's maintenance guidance material, Service Bulletins
Service Letters etc. and how these affect the Aircraft Maintenance Program.
1.5.3 Analysis
PSE (R&MP) collects all the above items related to AMP which need to be discussed in the
Annual AMP review meeting. He sends these items to respective system group. Each group
evaluates and gets the proposals ready to be discussed in the meeting. Representatives from all
System Groups of ES, MCC and Engineering Planning attend the meeting. During detailed
discussion on each item, effectiveness is analyzed. The decision is included in next AMP revision.
If any immediate action is required, PSE (R&MP) sends the action item to respective department
as per meeting decision. The respective department heads take necessary action.
Following types of action(s) may be proposed in the meeting –
- Changes in the interval
- Changes in task description
- Changes in procedures
- Inclusion of new task(s) in AMP
- Deletion of existing task(s) etc.

Rev:
NON-MANDATORY MODIFICATION Date: 28-Aug-2022
Date: 28-Dec-2022
EMBODIMENT POLICY
1.6 NON-MANDATORY MODIFICATION EMBODIMENT POLICY

[M.A. 301 (7) AMC M.A.301 – 7]
1.6.1 General
The information or Bulletins such as Service Bulletins, service letters, multi-operators’ messages,
Fleet Team Digest (FTD) and other recommendations/information that is produced for the
aircraft and its components by an approved design organisation, the manufacturer or the
competent authority, are considered as non-mandatory document. If any modification is
proposed based on these documents, this modification is called a non-mandatory modification.
1.6.2 Assessment
CAMO manager is responsible for assessment of the non-mandatory recommendations
/information. After collecting/receiving above mentioned documents, Principal system
Engineer/System Engineer of related system group of Engineering Services department fill-up
the Technical Literature Evaluation form (EMM/ES/2008, SL # 23 in Chapter 5.1).
Assessment is done based on the following criteria -

- Applicability and reasons behind issuing of these information.
- Justification, effect and impact of its technical contents on Biman aircraft, systems or
components.
- Evaluating the engineering and maintenance requirements involved and its
implementation with the existing resources & capabilities of Biman.
- Associated costs involvement.
After assessing the information, CAMO manager takes decision of implementing [or not] a
non-mandatory modification.
1.6.3 Decision and implementation:
Non-mandatory modification could be minor or major. In the case of major modification,

CAAB approval is obtained. Modification orders are prepared and issued by Engineering
Services as per Form EMM/ES/2001, SL # 17 in Chapter 5.1. Modification to aircraft is
performed by Maintenance organization. After modification, records are kept as per CAME
1.3.2 and DCE (ES) is notified of the incorporation of the modification by DCE (PLNG). CAMO
manager ensures revision of continuing airworthiness instructions in the AMP if the AMP is
affected by any Modification and it is implemented by PSE (R&MP). DCE (ES) notifies Flight
Operations about any accomplished non-mandatory Modification.

MAJOR REPAIR AND MODIFICATION
Date: 10-May-2022
STANDARDS
1.7 MAJOR REPAIR AND MODIFICATION STANDARDS
[M.A. 304 & AMC M.A.304]
1.7.1 MAJOR REPAIR:

A Major Repair means a design change, which is intended to restore an aeronautical product to
an airworthy condition:
Where the damage being repaired might appreciably affect the weight, balance, structural
strength, performance, power plant operation, flight characteristics, or other qualities affecting
airworthiness or environmental characteristics;
Any damage to Biman aircraft is assessed against published approved repair data.
When repair data is available in published document like SRM etc. repair will be carried out as
per published approved repair data and no repair order will be issued.
If the damage is beyond the limits or outside the scope of published approved repair data, any
one or more of the following actions to be taken:
Case I: Repair by replacement of damaged parts.
Case II: Repair per approved data supplied by TC holder like FAA 8100-9, Dehavilland Repair
Drawing (RD) or equivalent repair data.
Case III: Repair per CAAB approved data.
For Case I & II, System Group of Engineering Services prepare repair orders based on approved
data.
For repair Case III only, shall require substantiation or recommendation from the Type
Certificate (TC) holder/DOA and repair order will be issued upon approval of repair data from
CAAB.
1.7.1.1 Approval procedure for repair data (For repair Case III only)
When there is no approved repair data available from TC holder, Biman obtains repair
instructions from TC holder/ DOA and submits this repair data for CAAB approval through QA
department.

Date: 10-May-2022
STANDARDS
1.7.2 MAJOR MODIFICATION:
A major modification means a type design change not listed in the aircraft, engine propeller
specifications:
(i) That might appreciably affect the mass and balance limits, Structural strength,
performance, power plant operation. Flight characteristics other qualities
affecting airworthiness or environmental characteristics: or
(ii) That is embodied in the product according to nonstandard practices.
Modification order prepared based, as per Forms # EMM/ES/2001, SL# 17 in chapter

5.1, on published approved data is processed to obtain approval from CAAB.
Any Major Modification that is not based on published approved data shall require
substantiation or recommendation from the Type Certificate (TC) holder and
subsequent approval by CAAB.
1.7.2.1 Approval procedure of modification:
System Groups of Engineering Services prepares modification order, as per Form no.
EMM/ES/2001, SL # 17 in Chapter 5.1, based on approved data or substantiation or
recommendation from the Type Certificate (TC) holder/DOA. This modification order is
submitted to CAAB for approval through Quality Assurance Department.
1.7.3 Application for repair/modification approval
Application for approval of a Modification is made on the form CA-186 and application
for approval of Repair is submitted on Biman company letter head. An application for
approval of Modification/repair is accompanied by two sets of all drawings and other
applicable descriptive data, including approved data, as mentioned below:
(a). A master document list detailing the individual drawings and specifications, which
define the design change.
(b). Drawing’s instructions necessary for the installation of the design change in the
product.
(c). Compliance program.
(d). Engineering program which contains the analysis, calculations and the test results
used to make the determination that the modified product complies with the approval
basis.
(e). A record of change in the mass and moment arm when the design change is installed
in the aeronautical product.

Date: 10-May-2022
STANDARDS
(f). A record of change in the electrical load when the design change is installed in an
aircraft.
(g). A supplement to the following documents/manuals as may be appropriate in each
case:
(1) Flight Manual.
(2) Aircraft Maintenance Manual.
(3) Component Maintenance Manual.
(4) Structural Repair Manual.
(5) Instructions for Continuing Airworthiness.
1.7.4 Incorporation and recording

(a) Incorporation
Upon receipt of Modification/ Repair Order from Engineering Service, PE(MP) sends the
MO/RO on aircraft system or structure to Dy. Manager (Modification & Inventory) for
accomplishment. Dy. Manager (Modification & Inventory) evaluates the MO/IO for
incorporation and arranges to accomplish as per following procedure:
(1) Raises demand list for the purchasing required Components/Mod kits and Tools.
(2) Ensures availability of required components/Mod Kits in Stock.
(3) Schedules the Aircraft to incorporate the MO/IO with nearest Phase check or as out of
phase depending on Man-hour required for the MO/IO considering Aircraft availability.
(4) Issues Work Order and provides SPECIAL TASK RECORD SHEET ( Form No: EMM/EP/3986
ISSUE:1, REV: 1 DATE: 01-06-2020, Chapter 5.1 SL# 7) to AMO (Biman-145 or contracted) for
accomplishment.
(b) Recording
After accomplishment of repair or modification, Manager (Records) preserves Special Task
Record Sheet and updates modification/repair records and sends accomplishment records
to PSE (System group). PSE (System Groups) informs the manufacturer and Flight
operation of the repair or modification and arranges to include in AMP for inspections if
required.

DEFECT REPORTS Date: 28-Dec-2021
1.8 DEFECT REPORTS

[M.A.202 ; AMC 202, 712 1]
1.8.0 Aircraft defects
(a) Before further flight, contracted 145 maintenance organization rectifies any aircraft defect
that hazards seriously the flight safety.
(b) Only the authorised certifying staff, of Contracted maintenance organization decides, using
approved maintenance data, whether an aircraft defect hazards seriously the flight safety
and therefore decides when and which rectification action is taken before further flight and
which defect rectification can be deferred. However, this does not apply when:
1. the approved minimum equipment list as approved by CAAB is used by the pilot; or,
2. aircraft defects those are acceptable by CAAB.
(c) Any aircraft defect that would not hazard seriously the flight safety is rectified as soon as
practicable, after the date the aircraft defect was first identified and within any limits
specified in the maintenance data.
(d) Any defect not rectified before flight is recorded in the AML.
1.8.1 Analysis
Biman CAMO reviews and analyses all defects provided by the contracted Part 145
maintenance organization on Biman's aircraft. Defects are recorded in AML, CML and
NRC. CAMO manager ensures collection and analysis of each defect and ensures that
necessary action(s) are taken in time for continuing airworthiness compliance.
AML and CML pages are examined daily to provide information concerning defects
occurring, Pilot's reports, maintenance actions and defects of a repetitive nature.
Maintenance programs (work-packs) are also reviewed for significant findings.
All defects reported in AML are collected by PSE (Rel. & MP). The meeting agenda is
prepared and circulated in advance by PSE (R&MP) on data collected from aircraft. Defects
are discussed in bi-weekly reliability meeting and their effect upon airworthiness and safe
operation of the aircraft are discussed. The PSE (R&MP) prepares minutes and writes the
assessment and outcome/necessary action of the meeting. He sends the minutes, as
applicable, to
(1) PE (MCC) to take action as per FIM/AMM
(2) PSE (System group) for non-mandatory modification
(3) PSE (Rel. & MP) for amendment of AMP

1.8.2 Liaison with Manufacturers and Regulatory Authorities
The CAMO manager ensures that the TC/STC holders and CAAB receives adequate reports
of significant defects for aircraft type, so that they may issue appropriate service
instructions and recommendations to all owners/operators if applicable. Liaison with the
TC/STC holders is required to obtain a solution to a particular problem.
Both CAAB and the manufacturer are informed of all matters that fall within the reporting
criteria within 72 hours after reporting of significant defect. Reportable defects are
notified to the Chairman, CAAB in writing by submitting Form CA-31 and the TC/STC
holders are notified by the fastest means (through email, telephone or any other
method). CAMO manager, Quality Manager and all PSE/SE are delegated the authority
and are assigned the for liaison with regulatory authorities, original equipment
manufacturers (OEMs) and other external entities relevant to maintenance operations.
1.8.3 Deferred Defect Policy
(a) Biman ensures that the minimum number of open deferred defects exist at any time
during operation of aircraft. All open deferred defects are monitored by MCC (PE and
Engineers) in consultation with Maintenance Organization to ensure earliest
rectification. Defects are deferred as per guidelines in the Minimum Equipment List. A
list of deferred defects (EMM/EP/3983 , Sl # 9, Chapter 5.1 ) for each aircraft is
maintained by maintenance organization and checked & monitored by PE/EO (MCC)
daily.
(b) Defects such as cracks and structural defects that are not addressed in the MEL may
be deferred as per SRM or consent/NTO taken from TC/STC holder that the defect is
not of a safety concern. Such defects are intimated to CAAB. When a deferred defect
is raised, PE (MCC) consults with Maintenance Organization for arranging the earliest
possible rectification action.
(c) MCC Engineers manage the DMI (Deferred Maintenance Item) defects of Biman Fleet on
24/7 basis. After arrival and before departure of every flight MCC collects Real Time DMI
data. MCC also collect DMI data from Flight Debrief (Flight Debrief Form EMM/LB/4145, SL
#13 , Chapter 5.1) is sent to MCC from line stations after each departure at earliest. After
taking all the Real Time DMI Data MCC Engineer checks for:
(1) The MEL Application reference is correct, if any
(2) Appropriate Procedures have been followed as per deferral condition
(3) Item demanded (if required) is correct
(d) MCC Engineers then acknowledge and update the DMI list for day to day monitoring. On
every morning MCC Engineer circulates the new/updated DMI STATUS (Form
EMM/LB/MCC/4146 SL# 32 , Chapter 5.1) to all concerned via e-mail. MCC also handovers a

hard copy of DMI Status at every morning to Line maintenance for timely rectification of
DMI defects. The hard copy of DMI Status is preserved in the office of MCC for 3 months.
(e) Deferred defects are transferred on to worksheets at the next appropriate

maintenance check, and any deferred defect which is not rectified during the
maintenance check, should be re-entered on to a new deferred defect record sheet.
The original date of the defect should be retained.
1.8.4 Non-Deferrable Defects
Situations may arise where a defect occurs, either at a location where there is no
contracted maintenance and where no MEL alleviation is possible. In such circumstances,
the following procedure is adopted:
a) Captains are to contact the PE-MCC office in the first instance
b) On establishing contact, details of the defect, any associated system failures and
any operational implications are sent to MCC, in order that a full evaluation is
carried out.
c) PE-MCC is to source out an AMO and informs the Contracted Maintenance
Organisation of the situation and discusses any proposed corrective action. Any
maintenance organisation contracted to conduct rectification must have the
appropriate ratings in their Schedule of Approval and any defect rectified is duly
certified by that organisation.
d) Where no suitably CAAB approved AMO is available, certifying staff from the
relevant Contracted Maintenance Organisation or another qualified CAAB
approved AMO is positioned, together with the necessary spares, tooling and
technical publications needed to rectify and certify the defect.
Should the rectification action have required fall outside the Contracted Maintenance
Organization’s responsibilities or capability, the CAMO manager is to be advised and
agreement sought prior to any further action being taken.
1.8.5 Repetitive Defects
(i) Repetitive Defects means a defect in an aircraft (including its components and Systems)
which recurs, in spite of rectification attempt, on the same aircraft. The Technical Log
is monitored by SEs and PSEs (of Engineering services) to identify these defects.
When a repetitive defect is identified by reliability group of Engineering Service
Department, the same is forwarded to Chief Engineer Quality Assurance & Principal
Engineer (MCC) and concerned System Group of Engineering Service Department.

(ii) Repetitive Defect Rectification: MCC monitors the repetitive defects as part of day-to-day
activities and take corrective action accordingly. During taking corrective action previous
maintenance/rectification action is also taken into consideration.
(iii) For rectification of Repetitive Defect, PE/EO (MCC) may seek assistance from respective
system Group of engineering services if deemed necessary.
(iv) After getting request from MCC respective system Group of Engineering Services evaluates
the defect, may communicates with manufacturer or OEM and provides rectification guide-
line/Engineering Advice if deemed necessary. Accordingly MCC Engineers following the
Engineering Advice to rectify the defects.
1.8.6 Mandatory Occurrence Reporting (MOR)
(a) All incidents and occurrences, that fall within the reporting criteria defined in ANO (AW) Part M;
M.A 202, are reported to the Chairman, CAAB and Type Certificate (TC) / Supplement Type
Certificate (STC) holders. To meet this requirements followings steps to be followed:
i. For any incidents and occurrences including bird strike, PE (MCC) informs immediately to CE
(ES), CE (QA) & CE (EP) over telephone or text messaging. He also sends the Internal
Occurrence Report (IOR) (Form No: EMM / QA/ 1057) to CE (QA) & DCE (QA) copy to DCE (ES)
& PE (Aero, QA).
ii. DCE (ES) forwards the Internal Occurrence Report (IOR) (Form No: EMM / QA/ 1057) to
respective system group through mail/telephone regarding the occurrence(s) for notifying
to TC/STC holder by the fastest means (through email, telephone or other expedient
method (if applicable).
iii. Upon receiving the IOR & getting information (whether TC/STC holder is informed) from DCE
(ES), PE (Aero, QA) prepares CA-31 form that fall within the reporting criteria as mentioned in
ANO (AW) Part M; M.A 202 and same to be submitted to the Chairman, CAAB within 72 hours
by Quality Manager and copy to DCE (ES), Chief of Safety, CE (ES), CE (QA), CE (EP).
iv. DCE (ES) forwards the CA-31 to PSE (Rel & MP) for reliability purpose.
v. All occurrences, which have maintenance implications, are analyzed by the PE (MCC) in
consultation with the contracted AMO.
vi. Any MORs raised by the contracted AMO on Biman's aircraft is also notified to the CAMO
Manager through PE (MCC). Both Biman CAMO and the AMO hold copies of all MORs.
(b) Investigation Procedure and Follow up System
i. Biman CAMO ensures each reportable defect is Investigated to determine its cause, and that
all necessary action is taken to prevent a recurrence. A committee is formed to investigate
each reported Technical Incident /Reportable defect constituting Members from MCC, &
Engineering Services.
ii. If investigation is not concluded at time of reporting, Quality Manager ensures that Principal
Engineer Aerospace/Principal Engineer Avionics monitors the progress and submits the final
report on completion of investigation.

iii. Methodical progress of investigation for rectification is carried out in accordance with
guidance provided in Maintenance Manual, Structural Repair Manual, Troubleshooting
Manual, Component Maintenance Manual, Wiring Diagram Manual, OEM rectification
instruction etc. when defects are reported in AML are rectified by the certifying staff with
authority number and date in the AML Maintenance rectification column.
iv. Defective aircraft, components and equipment which are the subject of report is made
available for investigation by the CAAB. Any such components or equipment removed from
an aircraft is not dispatched from Bangladesh, nor have any work commenced on them if it
would impede any investigation without the prior approval from CAAB.
v. Attention is drawn to the fact that the presence of a defect in an Engine or a propeller or
any other major Component or equipment of the Aircraft would constitute a defect in the
Aircraft.
vi. A structural failure is a potential cause of an accident and consequently the Authority
desires that particular attention is given to the immediate submission of a detailed report of
any such defect. The defective parts are important evidence from which the cause of failure
may be determined and they must therefore be held by Biman CAMO for inspection by the
CAAB. They shall not be sent out of Bangladesh without the written permission of the
CAAB.
1.8.7 Liaison Meeting
Liaison Meetings are held between Biman's CAMO, the contracted maintenance
organization, the Quality Manager and any other relevant parties to discuss defect and
MOR issues. The frequency of these meetings is not being held less than every six months
or more frequently.
This meeting is arranged by DCE (ES). Minutes of all Liaison meetings are recorded. All
actions required in response to the meeting are duly allocated with respect to
responsibility. The minutes are made available on request by the CAAB.

ENGINEERING ACTIVITY Date: 10-May-2022
1.9 ENGINEERING ACTIVITY

(AMC M.A. 304 & AMC M. A. 401)
1.9.1 Policy : Biman does not do any kind of design change activity by its own. If any design
change requires, Biman CAMO takes assistance from manufacturers/DOA on case-to-case
basis. Engineering Orders (MO, RO etc.) dealing with minor repairs/modifications are
prepared by Biman CAMO based on approved data.
1.9.2 Repairs
(a) Repair of damage on the aircraft is performed in accordance with the Aircraft
Maintenance Manual (AMM)/ Structural Repair Manual (SRM). For such event no repair
order is issued by Engineering Services. A Dent and Buckle chart is prepared and is
updated after each repair and kept in Aircraft Maintenance Log folder of each aircraft.
When damage exceeds the manual limits or no repair guidelines are available in the
Manual, Structure Group of Engineering Services Department communicates with TC
holder/DOA for applicable repair procedure/instruction. For the case of where TC
holder/DOA does not provide approved data (Like Boeing Repair and Deviation Record
(RDR) or equivalent), Biman takes CAAB approval of repair instructions obtained from TC
holder/DOA.
System Group of Engineering Services prepares repair orders for minor repairs based on
approved data when the repair data is not available in SRM.
1.9.3 Modification
To meet the National, Operational or Operators requirements, Biman CAMO
(Engineering Services) issues modification orders after approval from CAAB in following
cases which are minor & in general nature.
(1) Placards and markings

Engineering services prepares drawings to the same dimension using existing
placards as reference to fabricate placards & markings. In case of new placard or
markings, dimension is matched with the physical location & purpose. Modification
order is prepared for fabrication of such placard / marking using prepared drawing &
approved material and to install on aircraft as per manual and send to CAAB through
Biman QA for necessary approval.
(2) VVIP configuration
As per National requirements, a customized modification order is prepared to install

National & VVIP flag for VVIP configuration for each model of aircraft and send to
CAAB through Biman QA for necessary approval.

ENGINEERING ACTIVITY Date: 10-May-2022
VVIP inspection sheet for each type of aircraft is prepared by (PSE R & MP), checked
by DCE, ES, accepted by Chief Engineer (QA) and approved CAAB.
(3) Stretcher installation

As per requirements, a customized modification order is prepared for Stretcher
installation/ removal for each model of aircraft to carry sick passenger and send to
CAAB through Biman QA for necessary approval.
(4) Installation of Therapeutic oxygen

As per requirements, a customized modification order is prepared for installation/
removal of therapeutic Oxygen Bottle for each model of aircraft for sick passenger
and send to CAAB through Biman QA for necessary approval.
1.9.4 Fabrication of items
(1) Carpet
Engineering services prepares Modification order for fabrication of Carpet from the
raw material same as existing carpet in the same dimension taking the existing ones
as reference in the similarity basis and to install as per manual. Modification order is
sent to CAAB through Biman QA for necessary approval.
(2) Seat dress cover
Engineering services prepares Modification order for fabrication of Seat dress covers
from the raw material Fabric same as existing dress covers in the same dimension
taking the existing ones as reference in the similarity basis and to install as per
manual. Modification order is sent to CAAB through Biman QA for necessary
approval.
(3) Other furnishing items
Engineering services prepares Modification order for fabrication of other furnishing

items of general nature using aviation standard material to the dimension matched
with the physical location & purpose and to install as per standard procedure.
Modification order is sent to CAAB through Biman QA for necessary approval.

RELIABILITY PROGRAMMES Date: 10-May-2022
1.10 RELIABILITY PROGRAMS

[M.A.302, 708(b) 1; AMC 302 (d) (f), 201 (h) 1 (6), Appendix I to AMC 302]
1.10.1 Extent and scope of the reliability programme
(1) The Reliability Programme is a process which is established by continuous recording,

analysis and monitoring data pertaining to operation of Airplane Systems, Sub-Systems and
Components.
(2) To ensure that the aircraft maintenance programme tasks are effective and their periodicity
is adequate.
(3) To provide an appropriate means of monitoring the effectiveness of the maintenance
programme
(4) The fleet and component reliability program are performed by Biman. Biman maintains
large aircraft whose AMP is based upon Maintenance Steering Group-3 (MSG-3) logic.
(5) To ensure data collection, analysis and publication of Reliability reports.
1.10.2 Specific organizational structure, duties and responsibilities
(1) Organization structures for Reliability program is mentioned in CAME 0.4.1

(2) Duties and responsibilities of personnel involved in performing reliability program is
mentioned in CAME 0.3 D (1).
(3) Principal System Engineer (Rel. & MP) arranges biweekly system reliability meeting.
Reliability Control Board Meeting (RCB) is held at two months interval in chairmanship of
CAMO manager. Reliability report is published monthly that contains data and information
for all types of aircraft in Biman fleet.
1.10.3 Establishment of reliability data
Occurrence Data and defect reports are collected from following sources:
(i). Pilots Reports
(ii). Technical Logs
(iii). Maintenance Worksheets
(iv). Workshop Reports
(v). Reports on Functional Checks
(vi). Reports on Special Inspections
(vii). Stores Issues/Reports
(viii). Air Safety Reports
(ix). Reports on Technical Delays and Incidents

1.10.4 Details of data collection procedure is as follows:
(a) Quality of Data:

The quality of Data entered in the reliability system is an important ingredient to the
effectiveness of data retrieval and analysis. Therefore, it is important to identify each source
of information and to ensure that accurate data are timely collected. Information given is
detailed enough for easier interpretation and future analysis (for instance a PIREPs/MREPs
stating only "Pack fault" should be avoided: details on the environment should be indicated
such as: in climb, with pack 1 operative).
(b) Data types:

Reliability data is gathered in many formats from several different areas within Biman
Bangladesh Airlines and used for analysis and interpretation. The data include:
(1) Pilot Reports (PIREPs)/Maintenance Reports (MREPs) and resulting maintenance
actions – to generate the aircraft wise file (soft).
Pilot Reports (PIREPs) are reports of occurrences and malfunctions entered in the
Aircraft Maintenance Log Book by the Flight Crew. PIREPs are among the most
significant sources of information, since they are a direct indication of aircraft
reliability as experienced by the crew.
(2) Maintenance Reports (MREPs) are entered in the Aircraft Maintenance Log (AML) by
Maintenance personnel.
The information provided in the PIREPs and MREPs includes the following data:
 Date, Aircraft Identification, Flight No., Station, ATA (4 digit), PIREP/MREP defect
description
 Action/Rectification (with the name and License No. of who performed it).
(3) Aircraft Delays- This is provided on a monthly basis from the Engineering Planning
Department.
(4) Engine and Component schedule/Unscheduled Removals
These are compiled on a daily basis from information on the Aircraft Technical Logs,
Discrepancy Logs, Component Change Sheets and Reports from the Engineering
Planning Department.
(5) Deferred Defects
This information is collected daily and supplied by the Technical Records/ Planning
Staff on a monthly basis.
(6) – AMP Task card finding - This is provided by the Engineering Planning Department
after every check.
(7) Structures Discrepancy Reports

This information is supplied by the base maintenance manager to Engineering

Planning during aircraft maintenance checks if any and also report to AML for defects
found during scheduled and unscheduled maintenance.
(8) Fleet Utilization and Operations Statistics. This is provided on a monthly basis from
the Engineering Planning Department.
(9) Engine In-flight Shut-Downs (IFSD) : This is provided on a monthly basis from the
Propulsion system group/ CAA 31 form.
(10) Aircraft Incidents (other than IFSD/ CAA 31): This is provided on a monthly basis
from the Quality Assurance through CAA 31 form.
(11) Shop Findings, confirmed failures: Copies of strip reports are forwarded to the
Technical Records & Planning Departments and concern system Engineer by the
Stores Receiving Inspectors as they become available if any.
(12) Aircraft utilization- This is provided on a monthly basis from Engineering Planning
for the following:
 Date, Aircraft Identification, Flight No., Aircraft Block-to-block times, Aircraft
times & Cycles
 Flight nature (revenue, ferry, training, test flight)
(13) Component Removals history: This is provided on a monthly basis from Engineering
Planning for the following
 Date, Aircraft Type, Component Location, P/N out, S/N Out, P/N in, S/N in,
Airframe Hours/Cycles at removal, Reason for removal Code (Scheduled, Un-
scheduled, Robbery, others), Reason for removal Description
1.10.5 Details analysis of collected data
A. Data Analysis and Interpretation
(1) Data Analysis

The reliability program performs regular analysis and interpretation of information
generated by the program. The procedures for data analysis should be such as to enable
the performance of the items controlled by the program to be measured. It should also
facilitate recognition, diagnosis and recording of significant problems.
(2) The objective of data analysis is to:
 Recognize the need for corrective action.
 Establish the appropriate corrective action.
 Determine the effectiveness of such corrective action.
(3) The analyses performed are:

 Processing and comparing the data with established performance standards and
identifying discrepancies.
 Trend analysis.
 Evaluation of recurring defects.
(4) The range and depth of the analysis and interpretation is related to the particular
Aircraft Maintenance Programme and the facilities available. The following is taken into
account:
 Flight defects and reductions in operational reliability;
 Defects occurring on-line and at the main base;
 Deterioration observed during routine maintenance;
 Workshop and Overhaul facility findings;
 The effectiveness of maintenance procedures;
 Staff training;
 Service bulletins, technical instructions, etc.
B. Notification system
(1) Alert Notification

In the event of a system or component exceeded the alert level, an Alert
Notification is prepared by Reliability Group of Engineering Services Department.
Alert Notification is sent to the PSE of related System Group of Engineering Services
Department where one System Engineer is assigned to follow-up this Alert
Notification. This assignment will remain active until the Alert Notification is
closed.
(2) The Alert Notification must contain the following information:
a sequence number, date of the Alert Notification, Aircraft concerned, ATA
Chapter, Rate for the month, Alert Level, Number of complaint, Alert Source (May
be a Graphical Presentation), Statistical pre-analysis, Reason for Alert Exceedence,
Proposed Action, Substantiating Data for proposed action, Acceptance by System
Engineer (Rel. & Maint. Program)
(3) When corrective action has been developed, the responsible section will complete
the Alert Notification Form. Return a copy of the same to the Reliability Group of
Engineering Services and a copy is retained. A file of each Alert notification is
maintained by the Reliability Group. The file shall contain a chronological
description of the investigation and corrective actions taken. The Reliability Group
is in charge of this follow-up. Non-closed Alert Notification items is compiled by the
Reliability Group and presented to the RCB. The RCB will review this item during

Board Meeting to be held at appropriate time fixed by the RCB.
C. Statistical Performance Standards
(1) Numerical standards are used to asses, by measurement, whether aircraft and their
systems are operating within acceptable levels of performance or archiving their inherent
levels of safety, reliability, passenger service and economics. These numerical standards
are:
(a) Systems Alert Rate: Alert rates are calculated and revised annually.
(b) Component Alert rates: Alert rates are re-calculated and revised annually.
(c) Mean Time Before Unscheduled Removal (MBTUR)
(d) Shop Visits Rates for Engines.
(e) Dispatch Reliability Standards.
These standards are periodically reviewed and adjusted upwards or downwards based
on experience.
(2) Establishing Standard

Biman Reliability & MP establishes following two types of standards for reliability
analysis.
 Pilot reports per 100 aircraft departure; and Pilot reports per 1000 aircraft hours;
The Pilots’ report calculated as rate each system per 1000 aircraft hours of operation
or as a number of per 100 departures. Biman Bangladesh Airlines Ltd. has established
an Alert Level based on experience of initial operation and it can be continuously up-
dated by means of called rolling average every 12 months.
Pilot Reported defects per 1000 FH (Rate) =
Dispatch Reliability (Technical) =
(3) Alert Rate Settings
In order to provide an indication of when the performance of particular

systems/components measured by this programme have reached a unacceptable level, an
ALERT level is defined for each system/component.

Approaching or exceeding this ALERT level means that there has been an apparent
deterioration in the normal reliability level of the system/component being and is
investigated. Any change in the alert level computation (e.g. value of  etc.) requires the
RCB approval.
(i) The ALERT level is calculated based on the actual performance experience during a
representative period of safe operations where the performance level has been
acceptable.
Alert Level : The ‘corrected’ Mean of the Quarterly Failure rates plus 1-3 Standard
Deviation of this mean, based on the past seven calendar quarters of confirmed failure
rates per 1,000 hours to provide an Alert Level for use as a quarterly period of
comparison.
(ii) This period will normally be over one year. Where a new rate is being established and
there are no one year statistics available, then a rate in use by another operator whose
operation could be termed as comparable can be used to initiate a rate if available.
(iii) If no suitable rate exists then the following can be used to generate a rate:
a. First six months - No Alert Rate – the history in each month to be examined as if
all ALERT rates have been exceeded.
b. Second six months – if performance of the first six months is
acceptable, a temporary rate to be established based on the 6-
month figures.
NOTE: This applies to PIREPS only. Component or Engine rates must have 12 months
for initial rate.
c. If performance has not been satisfactory, then the procedure used for the
first six months be continued i.e. treat each system as if it had exceeded an
ALET rate.
d. The determination of whether system performance is satisfactory is made by
the Reliability Control Board on the recommendation of the DCE ES following
a review of the available history.
When 12 three-monthly rates are available –ALERT Rate to be calculated for
the system.
(4) Calculation of Alert Rate
PIREPS
 The three-monthly running average PIREP rate per 1000 hours for each

system or sub-system is averaged over the operating period and is

known as the MEAN.
 The standard deviation of the MEAN is then calculated.
 Calculate the ‘MEAN of the MEANS’. The ALERT rate is the MEAN plus
three standard deviations of the MEAN plus the standard deviation of
the ‘MEAN of the MEANS’.
(5) Following Formulae are used
A twelve-month history is used to calculate the Alert Level with the following
Mathematical Model.
Alert Level =
Where, X is the Mean
σ-Standard Deviation
κ-coefficient (1, 2 or 3), usually 1    3
σ = √ * ∑(Xi – X)2/n] , n, is number of data points
The probability to have a spurious alert depends on value k. k is usually set at 2, but
for system with highly dispersed failure rate, k can be set at 3 in order to reduce the
number of spurious alert.
Alert Level value is recalculated yearly using the formula given in previous paragraph.
However a more restrictive Alert Level value can be fixed if necessary (e.g. when
performance of the monitored parameters has improved to a level so that abnormal
variations do not trigger any alert).
An increase of the Alert Level may be investigated and reviewed by the RCB.
(6) For Components
Component Removal Rates are calculated per 1000 hours or cycles and normalized to
account for the number of units per airplane
Removal Rate
Revision of Alert Rates

a. Following the publication of the December Report for each year, ALL ALERT Rates is
recalculated using the last year information.

b. The recalculated rates is compared to the rate then in use and a determination to
change a rate or not is made.
i) Where the new rate is lower than the old rate, then normally the new rate
is automatically introduced except where the new rate would be exceeded
by less than four PIREP in a system in any three months.
ii) Where the new rate exceeds the old rate, then the old rate will continue
to be used.
iii) In all situations where these guidelines are not being followed, then that
course of action is justified and accepted by the RCB. This justification
must show that:
(1) The higher rate does not affect the safe operation of
the Aircraft or the dispatch reliability of the Aircraft.
(2) Any revised rates should be introduced not later than in the June
report
(3) The recalculated/adjusted Alert rates is approved by the
Reliability Control Board.

(D) Alert Level Monitoring
i. Reliability Performance Monitoring is based on reliability parameters trend follow-up with

comparison to ALERT LEVELS. The purpose of such a system is to allow the monitoring of
aircraft operation, to identify bad performance and to take appropriate action in order to
recover acceptable performance.
Alert Levels are defined by Statistical Laws. Goals for each Reliability parameter are derived
from the general Airlines strategy and set-up by the Reliability Control Board (RCB). When the
rate of a monitored parameter exceeds the alert level, an investigation is carried out to
determine the cause and corrective actions may also be proposed to reach Goal Levels.
Qualitative Assessment of the performance of an aircraft / component is used when no
sufficient data are available. This is the case of introduction of a new aircraft/component is
used when no sufficient data are available. This is the case of introduction of a new
aircraft/component in fleet.
ii. Monitoring parameters used
a) Pilot Reports (PIREP) – This is the number of complaints of known or suspected

malfunctions or defects or unsatisfactory conditions entered by the flight crew into the
aircraft technical log and requires maintenance action.
b) PIREP Rate – The performance figure expressed as a number per 1000 Flt. Hours are
calculated by dividing the number of Pilot Reports by the total aircraft flying hours
accumulated during the same period.
Note: For the purposes of counting PIREPs to develop a rate, an aircraft technical log entry
previously deferred, will not be counted.
c) In flight shut down – the interruption of engine operation for any reason other than
training or normal operating procedures at any time while an aircraft is airborne i.e.
wheels off to wheels on.
d) In-flight shutdown expressed as a number per 1000 Flt hours is calculated by dividing
the number of occurrences by the total engine or component hours/CYC (Aircraft
hours/CYC multiplied by the number of engines or components fitted to the aircraft),
accumulated during the same period.
e) The Flight Crew Reports of Engine Shut Downs includes details of the indications and
symptoms prior to shut down. IFSD rate provides overall measure of propulsion system
reliability. The information to be provided includes the following data:

 Date, Aircraft Identification, Engine Identification (Sl. No.), Flight No., ATA (4 digit),
Flight Phase
 IFSD Description including indications and Symptom before shut downs
 Action/Rectification
(E) Evaluation of Alert Rate Exceeders
The result of that evaluation may determine that:
 There is an error in the accounting system and the apparent deterioration is not
real. Necessary adjustment in the method of collection, allocation or display of
the relevant data is identified.
 The deterioration is real but is such that the new level is acceptable for various
stated reasons, which do not conflict with the objectives of the programme.
 The deterioration is real, is not acceptable and the necessary corrective
maintenance tasks or design changes is identified.
(F) Corrective Actions
After evaluation, concern system group of Engineering Services send proposal for corrective
actions. This is discussed in the RCB meeting. Once agreed by the RCB, following action(s)
may be taken to minimise the Alert.
- Change in Maintenance Program
- Inspection order
- Modification order.
- Engineering Advice.
- Training/ Maintenance / Procedures,
- Spare Provisioning, Storage Conditions,
- Implementation of Modification on the aircraft.
To determine the effectiveness of corrective action programs, the Reliability Group is
responsible for the follow-up of their completion.
(G) Reliability Reporting

a. Dispatch Reliability Calculation:
i. Dispatch Reliability is the percentage of scheduled revenue flights, departed on time

(delays less than 15 minutes) without experiencing a ground interruption.
ii. Fleet Dispatch Reliability Rate – The percentage of flights not subject to a mechanical
delay of over 15 minutes i.e. 100% less the Delay Rate.
iii. Operational Interruptions

Aircraft Operational Interruption (Delays > 15 MTS, Cancellations, Diversion, Ground

Turn-backs, In-flight Turn-backs, Aborted take-offs, Return to Ramp etc.) resulting from
mechanical defects are reported daily by the flight operations or Line maintenance.
Each report gives the cause of delay and clearly identifies the system or component in
which the defect occurred.
The information to be provided includes the following data:

 Date, Aircraft Identification, Flight No., Station, ATA (4 digit), Operational
Interruption Type (Delay, Cancellation, In-flight Turn-back, Return to ramp), Delay
duration, Operational Interruption Description, Action/Rectification
iv. Delay (Technical)

Technical delays – when an item malfunction and/or The necessary corrective action,
causes the final departure to be delayed by more than a specified time after the
programmed departure time in any of the following instances, but not limited to :
 An originating flight departs later than the scheduled departure time.
 A through service or turn-around flight remaining on the ground longer
than the allowable ground time.
Delay Rate – The number of technical delays of longer than 15 minutes
expressed as a percentage of scheduled departures.
Delay (Mechanical) A scheduled flight or segment not departing as scheduled
caused by the malfunction of an item on the aircraft; the necessary corrective
action including late release from scheduled maintenance.
Cancellation (Technical) This is the non-occurrence of a scheduled revenue
flight. The cancellation of multiple flight segments is counted as a single
cancellation.
NOTE: A cancellation supersedes a delay (i.e. a flight cancelled after having been
delayed, is considered to be cancellation only – not a delay and a cancellation).
v) Deferred Defect Rate
In order to provide a measure of the extent of Deferred Defects being carried by the
fleet, a count of the deferred defects on each aircraft is made. The rate is calculated as
the average number of deferred defects per operating aircraft in the fleet at the time.
vi) Structural Discrepancy Report
To monitor structural reliability occurrences where accidental damage, cracks,
deformation or corrosion has occurred to the aircraft structure and is beyond the
maximum allowable limits to operate without repair, whether found on planned or
unplanned maintenance, is listed. Where no such damage exists a NIL entry is made.

vii) Technical /Non-Technical Incidents

An occurrence other than an accident associated with the operation of an aircraft which
affects or could affect the safety of operation.
The Technical/Non-Technical Incidents monitoring System is important in order to
identify problems affecting Airworthiness and potentially affecting safety of operations.
The information to be provided includes the following data:
o Date, Aircraft Identification, Flight No., Station, ATA (4 digit), Flight Phase,
Technical/Non-Technical Incidents Description, Action/Rectification
viii) Aircraft utilization
The information provided regarding Aircraft Utilization includes before the following
data:
 Date, Aircraft Identification, Flight No., Aircraft Block-to-block times, Aircraft
times & Cycles, Flight nature (revenue, ferry, training, test flight)
Note: Engineering Planning will ensure that these data are updated regularly for each
Biman airplane and electronic copies are sent monthly/On demand to each
relevant department/section through email.
ix) Component Removals

The information regarding component removals includes the following data:
 Date, Aircraft Type, Component Location, P/N out, S/N Out, P/N in, S/N in, Airframe
Hours/Cycles at removal, Reason for removal Code (Scheduled, Un-scheduled, Robbery,
others), Reason for removal Description
b. Fleet Reliability Report - Display of information.
The Reliability Report is a periodic report which is published monthly or at any other intervals
set by the RCB. This is prepared by the Reliability Group and approved by the Dy. Chief Engineer,
Engineering Services.
Soft Copy of report is forwarded to all users no later than fourteen (14) days from publication.
(1) Issued (electronically) on a monthly basis, to all permanent reliability meeting attendees
and other recipients who have requested inclusion on the distribution list.
(2) The report gives information on the technical operating status of the fleet.
(3) The Fleet Reliability Report (FRR) includes details of four sections. Aircraft/Fleet Section,
Component removal Section, Engine Section, ETOPs section.
(a) Aircraft/Fleet Section
- Uses layout pages SL# 33 to 39
This Section includes one (1) chapter per aircraft type with the following data:

- General Information:
Number of Aircraft in fleet, Number of aircraft in service, Total Flying Hours,
Revenue Flight Hours, Total Block Hours, Average Daily fleet utilization (Service
utilization), Total number of Take-Offs, Number of Revenue Take-offs, Number of
operating days, A/C utilization (monthly), Dispatch Reliability, Delay Rate per 100
rev. T/O, duration, Average Flight duration
Graphical and Table Format - Last 12 months average
- Daily Utilization, Operational Reliability (RATE), Graphic Format - 12-month
history, Alert Lines, Operational Interruption Rate per ATA, Technical, Non-
Technical Incident
- Technical Delay status
o Aircraft Identification, Occurrence Date, Flight Number, Duration of
Delay, Defects, corrective action, Effect on operation (delay with
duration, cancellation, diversion)
o PIREPs : One (1) graph for selected ATA and one (1) graph for the total
12 months history Alert Level
(b) Engine Section
For each Engine type
Uses Format # 40-43
 A 12 month history graph showing the 12-month moving average In-Flight Shut-
Down rate and a 12-month history graph showing the 12-month moving
average un-scheduled Engine removal rate alert line
 Details of Un-scheduled Removals
 Details of IFSD incidents
(c) Component Removal
Uses Format # 44
The Component Removal Report is a periodic report of significant components
which is published monthly or at any other intervals set by the RCB is prepared by
the Reliability Group and approved by the Dy. Chief Engineer, Engineering Services.
Component removal includes:
 Nomenclature, Part Number, Unit Installed, Serial Number out, A/C Regn.,
Reason for removal, Removal date, Installation date, Removal hour, Installation
hour, Removal cycle, Installation cycle, MTBUR
MTBUR = NUMBER OF FLIGHT HOURS X UNITS INSTALLED PER AIRCRAFT

NUMBER OF UNSCHEDULED REMOVALS DURING THAT PERIOD

1.10.6 Corrective action system (AMP amendment)
Reliability Program provides the following changes of Maintenance Program:

- Changing task content of maintenance programs
- Escalating/reducing task intervals
- Transferring an item from one maintenance process to another
Analysis is performed by Concern system group of Engineering Services Department. During
analysis of each item both safety and economic point should be considered. The objective of
the study is to show that the change proposed to the Maintenance program will not lead to
an unacceptable deterioration in the levels of Airworthiness and operational capability. In
general, the goal is to develop an optimum program in which the inherent reliability of the
aircraft and its equipment is exploited to a maximum thus providing minimization of
maintenance costs.
Changes for the Maintenance Program are made without RCP procedures are as followings:
- Mandatory changes required by Airworthiness Authorities.
- Changes which have zero or minor impact such as introduction of document
reference numbers, manpower requirements, skill codes, new terminology etc.
- Issuance of a new scheduled maintenance recommendation by the manufacturer
- revision of MRB report
- revision of MPD
1.10.7 Reliability meetings
Two types of Reliability meetings are regularly held. Reliability Control Board (RCB) meetings
are conducted every two months. System Reliability meetings are held bi-weekly. RCB
meetings are scheduled in consultation with CAAB PAI and CAAB PAI is formally invited to
attend.
(a) Reliability Control Board (RCB) is comprised of following members from different
departments including an observer from Regulatory Authority. Reliability Control Board
(RCB):
Chief Engineer (Engineering Services) - Chairman
Chief Engineer (Engineering Production) - Member
Chief Engineer- (Quality Assurance) - Member
Chief of Technical or his representative - Member
Dy Chief Engineer- Engineering Services - Member
Dy Chief Engineer-(LM) or his representative - Member
Dy Chief Engineer-(BM) or his representative - Member

Dy Chief Engineer-Engg. Planning or his representative - Member

Dy Chief Engineer-Component Maintenance or his representative - Member
Dy Gen. Manager (Stores & MM) or his representative - Member
Principal Engineer- Maintenance Control Centre - Member
Principal System Engineer - Member
Principal System Engineer (Rel. & Maintenance Program) -Member
Secretary
CAAB representative - Observer
Note: RCB will hold meeting at every two months. Representatives from each department
is a Manager/Principal Engineer position. Relevant Systems Groups of Engineering
Services/ Engineer Officers / Officers of respective departments may be required to
attend the meeting. In that case they is considered as participants. In absence of
Chief Engineer (ES), Chief Engineer (EP) will coordinate the RCB.
(b ) Scope of RCB
The RCB Board's scope and responsibilities of the members are to maximize operating
reliability at minimum operating costs using the best available resources without
sacrificing safety.
Responsibilities of RCB
 Preparation of policies and procedures of RCB
 Establishment of fleet performance standards
 Review and launch any corrective action that has been recommended on all systems
and /or components that exceeded alert levels
 Review the activities of bi-weekly system reliability meeting in regard to systems
defects, component reliability, maintenance program adjustment, spare
provisioning etc. and provide decision.
 Establish policy for effectiveness of Maintenance Programs related to maintenance
cost.
 Establish RCB Meeting frequency and activities
 Consider changes in alert rates and make recommendation as appropriate.
 Consider recommendations that the requirements for maintenance checks or
specific tasks be lessened based on results of the information from the programme.
 Consider and approve proposals for changes to the maintenance specification if any.

(c ) Bi-Weekly System Reliability Meeting
Bi-Weekly System Reliability Meeting is held as pre-RCB meeting and unsolved items are
referred/ sent to RCB. Reliability and Maintenance Program Group of Engineering
Services will arrange bi-weekly meeting for discussion on last fifteen (15) days’ defects,
rectification including repeated defects, delay analysis with root causes of delays for
maintaining dispatch reliability up to the standard and other occurrences in related to
maintenance program. PSE - Reliability and Maintenance Program will coordinate the bi-
weekly system reliability meeting.
Participants:
 PSE Reliability and Maintenance Program – Coordinator
 PSE of all system groups of Engineering Services - Member
or representatives (except Warranty)
 Principal Engineer, Maintenance Control Centre (MCC) – Member
or representatives
 Principal Engineer, Aerospace/Avionics (QA) or representatives – Member
 System Engineer (Reliability) – Member Secretary
 Other related sections/department representative as considered essential by the
PSE (Reliability & Maintenance Program)
Discussions of bi-weekly meeting:
 For last 15 days of the meeting date being held, each and every defect and its
rectification is analysed and the plan of action for chronic/critical items is
determined.
 Monitoring for the effective Reliability program.
 To discuss and identify spares and tools crisis if any
 To identify and rectification of Repeated defect(s) of any system/component
 Delay analysis and find out the root causes of delays for maintaining dispatch
reliability up to the standard
 To find out items/defects/matters to be discussed in the upcoming RCB
 Determine Alert level of each ATA for next month/quarter.
 Monitor significant information/defects on crew de-briefing for corrective action by
concerned department
 Any agenda as instructed by the RCB

1.10.8 Organization Responsibilities and Program control
a. Engineering Services
The Dy. Chief Engineer is responsible for monitoring that:-
(i) The requirements of this programme are carried out.
(ii) Systems alerts notifications are provided to all system groups and return to PSE
(R&MP) in time.
(iii) Propulsion group provides Engine, APU report to PSE (R&MP) in time.
(iv) Ensure Bi-weekly meeting is hold in time.
(v) Fleet reliability report is published in time.
b. Engineering Planning
DCE (PLNG) monitors that PE (MP) provides following items to PSE (R&MP).
(i) Hour, cycles, component removal data, utilization data, for each aircraft, Engine,
APU and LG
(ii) Typo, effectivity, description etc. errors in maintenance programme to PSE
(R&MP) for correctness of AMP.
(iii) The check findings against individual Task (if any) .

1.10.9
Specimen pages of Reliability report – 1

Specimen pages of Reliability report - 2

Specimen pages of Reliability reports – 3

Specimen pages of Reliability reports – 4

Specimen pages of Reliability reports - 5

PRE-FLIGHT INSPECTIONS Date: 28-Dec-2021
1.11 PRE-FLIGHT INSPECTIONS

[M.A.301(1)]
1.11.1 General
(a). "Pre-flight inspection" means the inspection carried out before flight to ensure that the aircraft
is fit for the intended flight. This inspection is carried out by the pilot or another qualified
person. This inspection i n v o l v e s inspection of aircraft and its documents. There is no
maintenance task requires to perform and no defect rectification in this inspection. The
inspection checklist includes the items listed in AMC M.A.301 -1- CONTINUING AIRWORTHINESS
TASKS.
(b). The inspection carried out are part of the flight preparation for the flight crew and are included
in the FCOM. The Flight Crew are trained to carry out these tasks during their type training.
Additionally, the flight Crew and the maintenance personnel are trained appropriately by Biman
Engineering (MCC) to covers technical side and technique of performing pre-flight inspection.
The responsibility of this training is under the Production Department (MCC) but such Training
Programme need to be approved by the Quality Manager. The training record is kept in QA
department before issuing authorisation for PFI.
(c). Pre-Flight Inspection at out Station is part of contracted maintenance.
(d). The pre-flight check list typically contains the following items but not limited to:
(i). A walk-around inspection of the aircraft and all required emergency equipment for
condition including in particular, any obvious signs of wear, damage or leakage.
(ii). Inspection of the aircraft Journey log to ensure that the intended flight is not adversely
affected by any deferred maintenance items.
(iii). Inspection of the aircraft that correct fluids; gases etc. that are uplifted prior to flight
have the correct specification, free from contamination and are correctly recorded.
(iv). Procedures to determine that all doors and access panels are securely fastened prior to
flight.
(v). Control of refuelling, cargo and baggage.
(vi). Control surface and landing gear lock pins, pitot/statics, restraint devices and
engine/aperture blanks have been removed,
(vii). Control that all the aircraft external surfaces and engines are free from ice/snow.
(viii). Assessment to confirm that, as the result of meteorological conditions and de-icing/anti-
icing fluids having been previously applied on it, there are no fluid residues that could
endanger flight safety.
(ix). Control of oil and hydraulic fluid uplift by crew and tyre inflation, if considered as part of
the pre-flight inspection by crew and possible maintenance action.
(x). All outstanding tasks and any defect performed/rectified or deferred as per approved

procedure/MEL/CDL with authority signature and date.

(xi). Checking and verification of correctness and validity of all on-board documents in the
document folder like CRS, Certificates of Airworthiness etc.
1.11.2 Certification Privileges (Scope)

Tasks for which appropriately trained PFI Holder are authorised are as follows:
a) Must use the latest Pre-Flight Inspection Sheet as a reference for performing PFI.
b) Inform Biman Engineering MCC (Maintenance Control Centre) at Dhaka Base (Telex:
DACNEBG, Phone: +88028901259, E-Mail: [email protected]) if any incoming defect is
there entered in Aircraft Technical Log or any defect is observed during inspection.
c) Carry out necessary Release to service upon consultation with MCC if a defect can be
deferred in accordance with the MEL which does not require a “maintenance procedure”
or the procedure is clearly identified in the MEL as one that may be performed by the PFI
authorised staff.
d) Ensure that Fuel and oil Quantity uplifted and departure quantity is recorded on the
Technical Log.
e) Before flight the Holder must fill in the appropriate column of Technical Log.
1.11.3 Preparation of Aircraft for Flight:

Approved maintenance programmes may contain Pre-Flight Inspection. The Captain Acceptance
Statement in the Technical Log, which is signed before all flights, confirms that the captain has
accepted the inspection (if required), or carried out the prescribed check him/herself, and
performed such additional checks as he/she deem to be necessary prior to the particular
departure.
With reference to the above, the accomplishment of a pre-flight inspection comprises several
elements:
(a). Walk Around Inspections of the Aircraft (perform PFI),
(b). Survey of Aircraft Status and Aircraft Technical Log (ATL),
(c). Verification of uplifted fluids and gases,
(d). Security of doors, and removal of locks and blanks,
1.11.4 Sub-Contracted Ground Handling Functions:

Due to the size and nature of operation, Biman currently have contracted numerous grounds
handling organization at different line stations. Refer CAME 5.3 and CAME 5.4 for the list of
contractor and scope of work at each station.

1.11.5 Security of Cargo and Baggage Loading:

(a). Cargo and baggage will only be carried on board the aircraft in those areas specifically
designed to do so and in accordance with the limitations quoted in the Airplane Flight
Manual and Weight & Centre of Gravity Schedule.
(b). Further guidance to crews on this subject is contained in the FCOM.
NOTE: Handling of Dangerous Goods
- All personnel required to handle or prepare dangerous goods for transport by aircraft operated
by Biman must receive training in the handling of dangerous goods.
- Ground Handling and /or Maintenance Providers are to ensure that there are appropriate
procedures in place for persons performing maintenance and supplying goods and equipment for
maintenance on aircraft operated by Biman. The procedures are to conform to the requirements
of the IATA Dangerous Goods Act and its associated regulations.
Verification of correct loading is declared in Load sheet. The Captain’s Signature and Licence
number on the load sheet confirms that the Captain has accepted the loading and handling of
cargo and baggage.
1.11.6 Control of Aircraft Refueling Quantity/Quality:
This includes responsibility for the right quantity of fuel being carried on board for the intended
flight and the specification and quality of the fuel taken on board. The refueling and defueling of
each aircraft type is carried out in accordance with the procedures as detailed in the respective
aircraft Refueling Manual. Additionally, the Flight Crew shall verify (from cockpit gauges) that
the required quantity has been supplied.
1.11.7 Control of Snow, Ice, Dust and Sand Contamination to an Approved Standard:
(a). It is the responsibility of the Flight Crew to ensure that Ice, Snow, Sand and Dust etc. have
been removed from air-foils and control surfaces and from engine intakes.
(b). This is initially achieved during the walk-round inspection and is later re-verified if climatic
conditions dictate.
(c). An entry is made in the appropriate segment of the AML page confirming the performance of
anti/de-icing with the start/finish times and mixture used.
(i). Where Ice/snow removal is the responsibility of a contracted maintenance organisation
this information should be entered by the ground personnel and is confirmed by the Flight
Crew in the "Captain's Acceptance" statement.
Alternatively, the Flight Crew member responsible shall make the respective entry.
(ii). Where the task of Anti/De-Icing is contracted to a specialist organisation, that
Organisations Anti/De-icing report should be provided for the attention of the flight crew.

(d). In the event of sand and/or dust contamination, the contaminant is removed in a manner
approved by the aircraft / engine manufacturer, to ensure minimum contamination of
orifices, bearings etc.
(e). Verification is made through checklist completion and, the ground liaison crew is also
responsible for ascertaining that Ice, Snow, Sand and Dust etc. have been removed from
air-foils and control surfaces and from engine intakes.
Additionally, Flight Crew "Full and Free" control checks, from the flight deck also verify that any
control surfaces are free from obstruction.
(f). Further guidance on this subject is contained in the Flight Crew Operating Manual (FCOM)
and de-icing manual.

AIRCRAFT WEIGHING Date: 28-Dec-2021
1.12 AIRCRAFT WEIGHING

[Appendix V to AMC 704, 1.12]
1. The weighing of aircraft is done at the intervals as mentioned in the Aircraft Maintenance
Program (AMP). Weighing is also done after major maintenance works where the change in
Weight is significant. Principal Engineer (MCC) is responsible for conduction and monitoring of
weighing process.
2. A copy of all previous weighing record is preserved in a folder in Engineering Services.
Whenever any modification is done respective PSE provides the weight and moment change
data to Weight & Balance section of Flight Operations. If Flight operations need to perform
weighing of aircraft based on change data and requirement, they notify Dy. Chief Engineer
(Engineering Planning).
3. Respective PSE also enters the weight change records in a spreadsheet of the folder. He
calculates total change after the previous weighing record. If the weight change is significant or
more than ±2 % of the Empty Weight in previous record, then PSE sends a Weighing request to
Dy. Chief Engineer (Engineering Planning) through DCE (ES).
4. Aircraft manufacturer’s published weighing procedures are followed.
5. Tools and equipment are arranged by AMO upon request from Engineering Planning.
Preparation for Aircraft weighing is performed by an AMO and one authorized Aerospace/B1
Engineer/Mechanic supervises the weighing task.
6. Biman Flight Operations prepares Weighing Check List and Weighing Procedure Sheets for each
aircraft type and records weighing data during weighing. Weight schedules are prepared by
Operations Engineer and are approved by Chief of Technical, Biman.
7. Index is calculated by Operations Engineer and intimated to all concerned at base and at
outstations specifying the changes to be made for the Trim Sheet.
8. Principal Engineer (MCC) or his designated representative is responsible for supervising of
weighing process when being performed by AMO. Weighing of Biman Aircraft is performed by
Flight Operations or Contracted person
9. Biman Part-145 or other Approved Maintenance Organization if contracted assists in
performance of weighing.
10. On completion of weighing and recording, the aircraft Weight & Balance report is prepared and
certified by Biman Flight Operations and sent to DCE (PLNG). DCE (PLNG) hands over Weight &
Balance report to Quality Manager for approval by Chairman CAAB. After approval, the
approved report is inserted in the aircraft log book by DCE (PLNG).
11. After approval, DCE (planning) sends copy of all records to Dy Chief Engineer (Engineering
Services).

CHECK FLIGHT PROCEDURES Date: 28-Dec-2021
1.13 CHECK FLIGHT PROCEDURES

[M.A.301(8.)]
a) General
(i). A check flight may be performed after special maintenance and/or repair work on aircraft.
Only suitable qualified Biman pilots or Biman accepted pilots carry out the flight for Biman
aircraft.
(ii). A check flight may be considered necessary after the following events have taken place:
a) Any time after maintenance has been performed where the manufacturer of the
aircraft or engine requires a check flight.
b) Any time maintenance has been performed which could change the flight
characteristics of the aircraft, if required.
c) Any time after replacement of a primary flight control if required.
d) After major repair or modification on the airframe which alters the flight
characteristics.
e) After change of both engines.
f) During an Airworthiness Inspection when required by the airworthiness review staff.
b) Procedures
(i). Check flight is not carried out at any specific intervals. After performance of maintenance
as mentioned paragraph 1.13 a) (ii), evaluation is made based on aircraft manuals and
findings. If required, a check flight is proposed by PE (MCC) to CAMO Manager. When
CAMO Manager accepts the proposal, the Check Flight is performed.
(ii). All check flights are performed by the minimum flight crew, but inspectors and mechanics,
who are directly involved in the preceding work, may be on board. A check flight is
performed in accordance with the applicable AFM. The applicable procedures/check items
are carried out following maintenance, modification or rectification actions affecting the
aircraft performance, handling etc. or where required by the manufacturer.
(iii). Prior to any check flight a CRS, stating the work accomplished has to be issued by the
approved Maintenance Organisation in the AML. After successful performance of the
maintenance check flight the final CRS is issued.

PLANNING PROCEDURES Date: 10-May-2022
1.14 Planning procedures

Engineering Planning department provides optimum activities to keep continuing
airworthiness of Biman fleet by accomplishment of all tasks specified in Aircraft Maintenance
Program (AMP) and incorporation of modification, inspection & repairs orders and
implementation of other non- mandatory technical information directives/Engineering orders.
[AMC 301-303, 708 (b) (4)]

1.14.1 Continuing Airworthiness Task - [MA. 301 (3)]
(a) Planning Engineers of Maintenance Planning monitors all the Tasks of an AMP that are
maintained in following 03 separate MS Excel Work Sheet for easy monitoring and kept in one
common folder in Biman server according to Aircraft Registration number.
i. AMP Main Database
ii. Hard Time Database
iii. Short Interval (Interval less than “A-Check”) Database.
(b) The database contains Last Done (LD), Next Due (ND) and Remaining data column of DAY, FH
& FC basis in addition to AMP data where the Task Card numbers are assigned as per Task
Card data prepared by the Aircraft manufacturer.
(c) Concern Planning Engineer identifies the AWL, CMR, CDCCL, CPCP/EWIS, ETOPS and Critical
Task Cards in the database as per the AMP which are mentioned as bold face on the top of the
Task Cards.
(d) Planning Engineer also prepares a TOP Sheet database for each type of Aircraft in MS Access
database according to approved AMP data.
(e) When an AMP is revised, concern Planning Engineer reviews the Tasks that are added, deleted
or revised in the AMP and accordingly updates each AMP Database (MS Excel Work Sheet) and
TOP Sheet Database (MS Access Database).
(f) All the AMP tasks are planned to accomplish in schedule maintenance phase checks like “A-
Phase”, “C-Phase” and “Heavy Maintenance Check” which are performed in Base
Maintenance of contracted AMO within time interval specified in the AMP.
(g) If any Task is not possible to accomplish in the schedule Phase check due non-availability of
Component/Tools/Materials, that task card is accomplished in Base/Line Maintenance of
contracted AMO as Out of Phase Task when such Component/Tools/Materials are available in
stock.
(h) The Database and Records are updated within 07 days or 30 Days after completion of A-Phase
and C-Phase or Higher Checks respectively.
(Refer 5.1 SL# 14 for Sample of Task card)
1.14.2 Accomplishment of Line Maintenance Checks as per approved AMP
a) Following Inspections/Checks of approved AMP are accomplished in Contracted AMO Line

Maintenance:
i. Pre Flight Inspection (PFI)
ii. After Landing Check (ALC)
iii. Daily Inspection (DI)
iv. 60 Hours Elapsed Check
v. Weekly Inspection (WI) Sheet
vi. Out of Phase Task and Short Interval Task etc.

b) If any correction needed in the current PFI, DI, ALC, 60 Hours Elapse Inspection or Weekly
Inspection sheets according to the revised AMP, concern Planning Engineer (MP) prepares the
inspection sheets and PE (MP) arranges to get approval from QA.
c) PE (MP) distributes the approved inspection sheets to Line Maintenance of contracted AMO
and informs MCC for monitoring the accomplishment action. PE (MP) also distributes the
approved copy to In-Charge (Technical Library) for preservation in the Library Server and to
the PE (Contract & Customer Service) for distribution in the contracted stations as required.
1.14.3 Procedure to prepare Schedule check package

1. The Schedule Check package is contained with following category Task Cards:
1. Schedule/Routine Task Card,
2. AD Related Task, AWL, CMR, EWIS/CPCP, CDCCL or ETOPS related Task,
3. Critical Task Card,
4. Hard Time Task Card,
5. Short Interval Task Card,
6. Repetitive Inspection Order,
7. AD/SB/MO/IO
8. Deferred Task etc.
2. Concern Planning Engineer (MP) prepares the Check Package draft clearance sheet by sorting
Task cards from AMP main Task Card data base (MS Excel Work sheet) on the basis of Next Due
(DAY, FH and FC) column data.
3. The draft Clearance Sheet of next ‘A’ or ‘C’ Phase check is prepared within 50 days before
schedule A-Phase check or 06 Months before C-check and sent to concern Planning Assistant
(MP) to include HT Task Card, Short Interval Task Card and repetitive inspection Job Card
(AD/SB, MO/IO/RO etc.) in the Package if required.
4. Planning Assistant (MP) prepares the Check Package Work Summary Sheet as per Task Card
category like schedule Task, CMR Task, AWL Task, AD Related Task, Critical Task, Hard Time/LLP
Task, CPCP, ETOPS Task, Engineering Service Task, Engineering Order, Technical Log (AML/CML)
entries etc. and issues a Work Order (W/O) number for the package. He places the final
package to Planning Engineer (MP) for obtaining approval from Principal Engineer
(Maintenance Planning) before 15 days and 35 days of planned date of A-check and C-check
respectively.
5. Another Planning Engineer (MP) checks the prepared check package for any discrepancy in the
package and Work Summary sheet.
6. (Refer 5.1 SL# 38 and SL#39 for Sample of schedule Check Package and Summary Sheet)
7.
8. Concern Planning Assistant prepares Task Card Hard Copy bundle from the TOP Sheet database
as per approved Check Package Task Card.
9. He puts Aircraft Registration & W/O number in each Task Card before make print and assigns
Task card serial number as per approved Work Package. He also prepares the Task Card control
sheet and trade wise NRC control sheet which are handed over with the Package hard copy to
Production Planning Engineer / Base Maintenance personnel of contracted AMO before 24
hours of commencing the check package.
10. One copy of approved check package is sent to QA section.

1.14.4 Material & Tools demand procedure for Schedule check package
a) Separate Parts, Consumable/Materials and Tools database are maintained in MS Excel Work
Sheets for each type of Aircraft and updated copy kept in Biman Server .
b) Concern Planning Engineer (MP) prepares Material and Tools demand list by using MS Access
Database which is sorted from the MS Excel Work Sheet Parts/ Material /Tools list against
each Task Card comparing with prepared draft clearance sheet Task Card for the Check
Package.
c) The Package demand list includes:
i. Required Parts/Components list.

ii. Required Consumables and Materials list.
iii. Required Tools list.
d) The prepared demand list is sent to concern Planning Assistant (MP) to include component /
consumable items required for short interval Task, HT Tasks and other AD/SB/MO/IO/RO
related Task.
e) Planning Assistant (MP) places final demand list to Planning Engineer for obtaining approval
from PE (MP).
f) The approved Material/Tools demand list forecasted by Planning Assistant/ Asstt. Manager
(MP) to concern section of Material Management through e-mail.
1.14.5 AMP Database update procedure

(a) The AMP Excel Work Sheet database of each Aircraft is updated when the AMP is revised or
after completion of schedule maintenance work against any Task Card.
(b) Concern Planning Engineer (MP) updates main AMP Task Card database and Planning
Assistant (MP) updates HT Item and Short Interval database.
(c) Certifying/Support Staff performs the job as per the task card or NRC and signs the Task Card
as well as control sheet after completion of rectification.
(d) After completion of all Task card in schedule phase checks or Out of Phase, concern Planning
Assistant (MP) collects and provide to Planning Engineer (MP) for updating the AMP Main
database.
(e) Concern Planning Assistant (MP) updates the Hard Time Component Database, Short Interval
Database and Repetitive inspection Records.
(f) The AMP task Card database is updated in the LAST DONE (Day, FH & FC) Column of the Excel
Work sheet as per Task Card number accomplishment date with existing FH or FC of the
Package Control Sheet/ Task Card Hard copy in which the Certifying/Support Staff has signed.
(g) Planning Engineer (MP) signs in the accomplished control sheet or Task Card with seal and
stamp UPDATED.

Rev: 1
Date: 10-May-2022
1.14.6 Schedule Check Package Closing procedure.

Schedule Check Packages which are accomplished by a contracted AMO / Biman 145 are
closed according to following procedure:
A. Work order closing procedure by contracted AMO/Biman 145 -

i) On completion of each Task Card, Dock In-charge of Contracted AMO/’C’ certifying staff
of Biman 145 ensures that each Task card is signed by appropriately approved
Authority Holder.
ii) Dock In-charge of Contracted AMO/’C’ certifying staff of Biman 145 prepares a list of the
deferred Task cards and NRC’s mentioning the reason of deferment.
iii) Dock In-charge of Contracted AMO/’C’ certifying staff of Biman 145 arranges to issue
CRS (Certificate of Release to Service) in respect of the check package.
iv) Responsible Manager of AMO/PE (Production Planning) hands over the original
document of Completed work package including deferred Task card, NRC, Package
Summary Sheet and CRS to Biman CAMO within two days.
v) Responsible Manager of AMO / PE (Production Planning) arranges to make a copy of
total package summary including CRS to keep record for preservation. For Biman
aircraft Deputy Manager (records) may keep a single copy for both as CAMO and AMO
record.
B. Closing Procedure by Engineering Planning (Biman CAMO) -

a. After completion of any schedule check package concern CAMO representative receives
the entire schedule Task cards, NRCs, CRS and other documents related to the
package from the Contracted AMO representative/PE (Production Planning).
b. Deputy Manager (Records)/Assistant Manager (Records) updates all records i.e.
components & Inspection history cards, hard time components status and the
component removal/installation database and signs & stamps as ‘Updated’ on control
sheet for package and on the each job card for out of phase.
c. Concern Planning Officer/Assistant Manager (MP) prepares the package summary
report and sends a copy of package summary report and deferred list to Quality
Assurance within 07 days.
d. Concern Asstt. Manager (Record)/Planning Assistant (Record) binds up the total package
and keeps in the Technical Record Archive Room for preservation.
e. Concern Planning Engineer updates the Aircraft Task Card database within 07 days.
PE (MP) sends a list of Task Cards that have any findings/defect observed during
accomplishment including any corrective action taken against the findings to PSE (R &MP).
1.14.7 Procedures for accomplishment of Deferred Task and Non Routine Card (NRC)
a. When the Certifying/ support Staff of contracted AMO finds any defect of an aircraft system
or structure during inspection in schedule phase check, he raises the NRC (Non Routine
Work Card, Form No. 9-17-32) for the following cases:

i. The defect does not meet MEL/CDL or

ii. Rectification of the defect is not possible within routine work time due to lack of
components/ materials/tools or
iii. Other Shop support/assistance required to rectify the defect.
b. If the defect is not rectified, the Certifying/Support Staff defers the Task Card/NRC stating
the reason.
c. The details of Deferred NRC (NRC Number with brief description) are included in the
Certificate of Release to Service (CRS), Item-15 (PPPM 3.7, Appendix-B, CRS Form no:
EMM/EP/3900) to schedule for accomplishment in next check.
d. MCC raises demand of required components/materials for the deferred NRC and Planning
Officer/ Dy. Manager (Record) monitors to make available the required demanded
component/materials in stock within specified time.
e. When the required component/consumables/materials are available in stock, Principal
Engineer (Maintenance Planning) makes plan to accomplish the NRC.
f. Concern Planning Assistant (Record) preserves all closed NRCs in planning record.
1.14.8 Procedures for correction of Incomplete or Erroneous Task Card control/ Data sheet.
a) During collection of completed task Cards from schedule package or out of phase check, if
concern Planning Assistant (MP) finds any discrepancies in the signed Task card, control
sheet or Data sheet regarding incomplete/ blank column or wrongly filled column, he
informs the matter to In-Charge of Base/Line Maintenance of contracted AMO for necessary
correction. He also informs to concern Planning Engineer or PE (MP).
b) In- Charge (Base / Line Maintenance) arranges for necessary correction of the discrepancies
found in the complete Task Card/sheet by informing concern Authority holder who has
signed the Task card/ Worksheet.
c) If any major correction is involved or the worksheet damaged / torn out during correction,
concern Planning Assistant/Asstt. Manager (Record) provides new the Job Card /
Worksheet/ blank sheet having same aircraft data and work order number.
d) Planning Assistant/Asstt. Manage (Record) receives the completed worksheet and preserve in
the package bundle during archiving.
1.14.9 Procedures for Identifying and accomplishment of Critical Tasks
a. Critical Maintenance Task means any task, which is critical to the safety of flight. The Critical
Tasks are identified as per the list given in the AMP. List of other task Cards like Certification
Maintenance Requirement (CMR), Airworthiness Limitation (AWL), Life Limited Parts (LLP),
and Extended Twin Operations (ETOPS) task Card are mentioned in the AMP (Section-F). The
CPCP, EWIS and CDCCL related tasks are also mentioned as note in related task card
description.
b. Task Cards associated with AWL, CMR, LLP, ALI, CDCCL, CPCP, EWIS and ETOPS tasks in the
Approved AMP are identified and hard copy preserved in planning record section after
accomplishment.

c. To easy the identification for Maintenance Engineer, all the task cards like AWL, ETOPS,
CDCCL, CPCP, LLP and Critical task are stamped in BOLD face letter on the top of task card and
CMR task are identified by asterisks mark within a box preceding CMR stamped in Bold faced
letter.
d. During preparing scheduled check package, Task cards on more than one similar systems of
Engine/Power Plant, are scheduled in such a manner that maintenance of ETOPS significant
systems are performed either in different check packages or by separate Maintenance
Personnel in the same check package.
1.14.10 Procedures for collecting and maintaining DI, PFI, After Landing Check (ALC), Weekly
Inspection sheets.
a. Concern Planning Engineer (MP) prepares the Daily Inspection (DI), PFI, After Landing
Check (ALC) and Weekly Inspection sheets according to items in the approved AMP.
b. PE (MP) arranges to obtain approval from QA section and distributes approved sheet to
PE (CS) and Dy. Manager(Record)
c. Deputy Manager (Record) arranges to print/photocopy of the sheets adequately and
distributes hard copy to Line Maintenance of contracted AMO for accomplishment of
the inspection/checks within the stipulated time as mentioned in the AMP.
d. Planning Assistant place the sheet to Shift In-charge with a work order number for
performing the jobs when required. MCC monitors for accomplishment of PFI before
each flight at base and out-station.
e. After completion of the jobs, Planning Assistant collects all sheets from Duty Engineers
room and preserved in Planning Technical Record section.
1.14.11 HT Component History Card and Database updating procedure:
a. The history of all life-limited components recorded in the HT component History card. The
Card is used to monitor for schedule replacement of the component within AMP specified
interval.
b. Planning Assistant (MP) prepares and maintains hard time component database (MS Excel
Work Sheet) as per AMP Task within 60 days of an AMP revised. He also opens Hard Time
component history cards for new components and updates all required information in the
database and history card after accomplishment of the Task Card.
c. He updates the Component history cards within 03 days after receiving of accomplished Task/
worksheets as out of phase and within 07 days & 30 days after completion of task in schedule
‘A’ and ‘C’ check respectively.
d. He also prepares and updates the HT & LL Component status database that is kept in Biman
Server. Back-up copy of the database kept in their own Desktop in which they work.
e. Planning Assistant (MP) prepares the status List of HT & LL Component quarterly, Asstt.
Manager/ Dy. Manager (MP) checks and certified by Principal Engineer (Maintenance
Planning) which is preserved for record purpose and supply to meet regulatory audits.

Sample of Component History Card:
Sample HT and LLP Component Status

1.14.12 Incorporation of ADs, SBs, MO/IO/RO etc.
a. Management of AMP tasks, modifications, ADs, SBs, open defects.
Engineering Planning Department manages to ensure continuing airworthiness of all aircraft in

Biman fleet through accomplishing Airworthiness Directives, Service Bulletins and Engineering
Order (MO/IO/RO, Engineering Advice) issued by Engineering Services and accomplishment of
maintenance tasks contained in the Approved Maintenance Programme within specified time
interval.
If Biman Engineering Planning unable to manage to perform the required schedule
maintenance task within the prescribed time limits due to lack of ability/facility, Maintenance
Planning section applies to Quality Assurance (QA) Department for obtaining the maximum
permitted variation.
Unscheduled maintenance that arises during inspection, are entered in AML and CML as Open
defect and rectified in Line Maintenance. The defects those cannot possible to rectify due to
time limitation or non-availability of resources, are kept in Hold Item List of AML /CML in
consultation with Operating Captain which are monitored by PE (MCC) and rectified by AMO
engineers within the specific period as mentioned in MEL.
b. Planning of Schedule Tasks, Modifications, ADs and SBs.

The AMP tasks are planned to be performed as schedule maintenance phase checks like “A
Phase”, “C Phase” and “Heavy Maintenance Check”. The Check package is contained with
schedule tasks including Routine tasks, AD related tasks, CMR Tasks, Critical Tasks, ETOPS
related Tasks, Hard Time components replacement Tasks, Engineering Orders, repetitive
inspection orders (AD/SB/MO/IO) and other Engineering Service Tasks which are not included
in AMP.
c. Monitoring of Maintenance between two Scheduled checks
The tasks those have intervals between two schedule Phase checks and cannot be aligned with
nearest schedule checks are monitored and managed as out of phase maintenance check.
The Out of phase tasks are performed with following unscheduled maintenance tasks -
a) Rectifications of Aircraft maintenance Log (AML) open defects
b) Rectifications of Cabin maintenance Log (CML) open defects
c) Rectifications of NRC raised during scheduled maintenance
d) Inspection against AD/SB and ALC
e) Other unscheduled Tasks those are planned to be perform separately like NAV data
loading, data downloading etc.
d. Variation procedure
Maintenance planning section maintains all AMP Task in MS Excel database named AMP Task
Card database for each aircraft. The database includes all necessary information contained in
the AMP and is updated each time the AMP is revised and after accomplishment of each Task.
Different columns of this database represent the AMP information like Task no, Task

description (in brief), Maintenance Reference no, Interval, Task category and MH value.
Another column of the database represents LAST DONE (DAY, FH and FC data), NEXT DUE (DAY,
FH and FC data) and REMAINING value (DAY, FH and FC data) which is used to update,
monitoring and verification purpose of the database.
“Last done” column updated with latest value of DAY, FH and FC data of aircraft the task card
signed after accomplishment.
The “Next Due” column represents summed value of “Last done” and Interval Column and
updates automatically with the “Last done” column. This column is used to monitoring and
sorting the task card for Phase Check.
The Remaining column represents the value remaining to carry out the task with respect to
current flight data (DAY, FH & FC). The value shows negative (-) if the task is not accomplished
within Due value for any acceptable reason.
1.14.13 Repetitive IO/MO/RO Inspection History card updating procedure

a. The history of all repetitive AD, SB, IO, RO and MO inspection are recorded on the Inspection
History cards.
b. Dy. Manager (Mod) prepares the list of repetitive inspection based on AD, SB, IO, RO and MO
and hands over the inspection order to concern Planning Assistant (MP) for opening new
repetitive Inspection History cards.
c. Dy. Manager (Mod) arranges to perform the initial inspection and advise Asstt. Manager/ Dy.
Manager (MP) through e-mail to monitor and schedule repetitive inspection as per the
interval mentioned in the Inspection Order.
d. Planning Assistant (MP) schedules the inspection order in the check package for
accomplishment. He also updates the Inspection History cards and informs the compliance
status of the inspection order is to Modification section immediately after accomplishment.
e. The repetitive Inspection history cards are updated within 07 days & 30 days after
completion of ‘A’ and ‘C’ check respectively.

Sample of the Inspection History card
1.14.14 Material & Tools demand and forecast procedure

a. Engineering Planning (Record) prepares necessary demand list of Aircraft Hard Time (Time
Limited) components, Consumable / Materials and Tools or any other component /
materials/tools required for incorporation of MO/IO to comply AD/SB etc. and forecasts
through email.
b. Concern Planning Engineer (MP) prepares initial demand list for the ‘A’- check or ‘C’- check
according to clearance sheet and sends the list to concern Planning Assistant/ Asstt. Manager
(MP) to include the Hard Time components list, MO/IO component list or any out of phase
consumable/materials list which are planned to replace in the check.
c. He sends hard copy of the final demand list to Planning Engineer (MP) for checking to remove
duplicate orders if any.
d. Planning Engineer checks and hands over to Planning Assistant (MP) within 07 days to obtain
approval from PE (MP).
e. Planning Assistant (MP) submits the demand list to PE (MP) for approval before 05 weeks or
27 weeks of ‘A’ check or ‘C’- check respectively planned date.
f. Planning Assistant/ Asstt. Manager (Record) forecasts the approved demand list through mail
to the following addresses with copy to their superiors: Deputy Manager (MP&PC), Deputy

Manager (RSP&S), Deputy Manager (Foreign Purchase), Supply Officer-(Tech Store), In-
charge-Tools Store, In-charge of Life safety, Electric, Instrument & Component overhaul etc.
g. Dy. Manager (Record) monitors the forecast procedure.
h. Hard Time Component demand list forecasting procedure:
i. Hard Time Component demand lists contains all hard time components, which are
required to replace within the next 06 months (January to June and July to December)
of each year based on their life.
ii. Planning Assistant/Asstt. Manager (Record) prepares all Hard Time components list
under the supervision of Deputy Manager (Record).
iii. Deputy Manager Planning (Record) forecasts the demand list in the last week of June &
December of each year. He publishes though mail to the following addresses with
copy to their superiors: Deputy Manager (MP&PC), Deputy Manager (RSP&S), Supply
Officer (Tech Store), Deputy Manager (Foreign Purchase), In-charge of Life safety,
Electric, Instrument & Component overhaul etc. for all hardware parts.
i. Category of Demand list and forecast period:

1. ‘A’- Check or equivalent check demand list forecasts before 30 days prior to the planned
date of the Check.
2. ‘C’-Check or Equivalent check demand list forecasts before six (6) months of each ‘C’-
Check or Equivalent check.
3. HT components demand list forecasts in half-yearly interval (Twice in each year January
to June and July to December).
1.14.15 Procedures for Pre-Dock Meeting
a. Principal Engineer (Maintenance Planning) calls a Pre-dock meeting on different schedule

check package for an Aircraft at least 10 days before commencing of A-check and 30 days
before commencing of C-check to find out any short comes regarding the components,
materials or tools that are required to accomplish package Tasks and are procured in Biman
in-house capability.
b. Concern Planning Engineer acts as the Member Secretary of the meeting. He forecasts the
meeting through e-mail mentioning the Date, Time and Venue on behalf of Principal
Engineer (MP) addressing to the DCE (Base Maint.), PE(MSS), PE (Avionics, QA), PE (MCC),
PE (Avionics, OH), PE (Aero, OH), PE(MP), PE(PS), Manager (Material Management),
Manager (Technical store), Deputy Manager (RSP&S), Deputy Manager (MPPC), In-charge
(NDT shop), In-Charge (Sheet metal shop), In-charge (Tools Store), DMP (Mod), DMP (Skd &
Planning.) and any others person as required.
c. The mail is forecasted at least 72 hours before the Meeting. But in case of emergency,
meeting can be held at any time with a short notice.
d. Concern Planning Engineer (MP) distributes the soft copy of the check package to DCE (Base
Maint.) / PE (BM) at least 03 days prior to the meeting for evaluation and necessary
preparation. He also distributes the hard copy of complete check package in the meeting.

e. Dy Manager (FP,RSP&S and MPPC) of Material Management ensure availability of

components and consumables in stock as per demand list. DCE (Base Maintenance) and PE
(MSS) ensure the availability of required manpower and Tools /Test equipment respectively
as per demand. Planning Engineer (MP) maintains liaison with the all departments for
accomplishment of the Check Package smoothly.
f. PE (MP) / Planning Engineer prepares the minutes of the Pre-Doc Meeting and distributes
through mail to the concern recipients with a copy to their senior as mentioned Para-(ii) and
the Member Secretary preserves a hard copy of the Minutes.
1.14.16 Procedures for keeping back up of MS Excel & MS Access Database.
a. Engineering Planning (Maintenance Planning) keeps following databases in Biman Server to

maintain continuity of airworthiness of all aircraft in its fleet.
i. Each Aircraft AMP database (Main, HT Items & Short Interval) in MS Excel Work
sheet format database maintained in common folder and updated by concern
Planning Engineer/ Planning Assistant (MP) respectively.
ii. Each Type of Aircraft Parts, Consumables and Tools list in MS Excel Work Sheet,
which are prepared and updated by, concern Planning Engineer (MP).
iii. Each Type of Aircraft Top Sheet Database in MS Access Database format- prepared
and updated by Planning Engineer.
iv. Aircraft, Engine and APU consumed Flight Hour (FH) and Flight Cycle data in MS
Excel Work sheet for each Aircraft – prepared and updated by concern Planning
Assistant.
b. From the above database, Concern Planning Engineer/ Planning Assistant (MP) keeps a
backup copy of his related database in his front desktop. He uses the desktop database and
keeps updated copy in the Server.
c. PE (MP) arranges the server in such that each Planning Assistant (MP) can see each-other
folder to use required information but can’t overwrite and PE (MP) & Planning Engineer
(MP) can monitor all Planning Assistant (MP) folder but overwritten prohibited.
1.14.17 Data Transfer Procedures to update component document

a. Planning Assistant (Record) collects Component data from the schedule task card of AMP, NRC
that raised during schedule check, AML/CML page while rectification of defects, any AD/SB
inspection or when other maintenance inspection/check are performed in line maintenance.
b. When any aircraft components replaced during schedule maintenance (LLP) or unscheduled
Maintenance (defect rectification) to make aircraft airworthy, he transfers the components
data into the Planning documents.
c. During transferring data concern Planning Assistant (Record) uses a Stamp mentioning “Data
Transferred” with his Signature, staff no and date into the following Planning documents:
i. Component Register
ii. Hard time list
iii. Component History cards
iv. Aircraft Readiness Log (ARL) etc.

d. Planning Assistant (Record) uses the same Seal/Stamp in the Task Cards/NRC/AML pages or
Inspection sheets while transferring the data into planning documents.
1.14.18 Aircraft Data Collection and updating procedure

a. Concern Planning Assistant (Record) collects the Old flight log book (pink copy) from
aircraft when new Flight Log is opened. Accordingly, he also collects Aircraft Technical Logs
(AML/CML) for record keeping purpose. Engineering Service uses some AML/CML pages for
monitoring Aircraft system defects and sends to planning section for preservation.
b. Planning Assistant (Record) uses the aircraft Flight Hours, Flight Cycles, Engines Hours,
Engine Cycles, APU Hours and APU Cycles to update Aircraft log book, Engine Log Books,
APU Log Books respectively and provides to Planning Assistant (MP) to update softcopy
data base.
c. He also preserves and archives all the Flight Log/ AML/CML hard copy in Record section.
d. Aircraft Log Books are updated within 07 days from the date of operating flight and
Engines, APU and Propellers Log Books are updated on bi-weekly (1st & 15th day of the
month).
1.14.19 Procedures for maintaining the Aircraft Log book, Engine Log book, APU Log book,
Propeller Log book and Modification Record Books
a. Engineering Planning (Record) maintains separate Log Book for each Aircraft, Engine, APU
and Variable Pitch Propeller to keep record required data like Time Since New (TSN), Cycle
Since New (CSN), Time Since Overhaul (TSO) and Cycle Since Overhaul (CSO) etc. as
applicable.
b. Each Aircraft Log Book contains following information in brief:

i. Daily flying hours,
ii. Number of Daily landings,
iii. Detail replacement data of Engine, propeller or APU,
iv. Precise work carried out during major overhaul,
v. Type of schedule phase checks carried out at contracted AMO
vi. The record of all CRS issued at schedule check.
c. The Engine, APU and Variable Pitch Propeller Log Books contain same information as aircraft
logbook.
d. When a new / used or overhauled Engine / Propeller or APU is received with updated document,
following data is transferred from the previous Operators / Manufacturers Log Book to a new
Engine, APU and Propeller Log Book:
i. Removal / installation data of the Engine, APU and Propeller,
ii. Completion status of scheduled periodic Check / Inspection,
iii. Major repair or inspection to the Engine / Propeller or APU etc.
e. Planning Assistant (Record) makes every entry in all Log Books with his signature and Dy.
Manager (Record) checks and signs after review.
f. The Log Book records shall never be overwritten or erased. During correction of wrongly
entered information, the line is cut through once with signature in such that the line content

can be clearly visible and the reason should be clearly stated. Using of Eraser or white fluid for
deleting the Entry is strictly prohibited.
g. Modification Record Books:

i. Modification Record Books are maintained in respect of each aircraft, engine,
propeller and APU for keeping records of modification, repair and inspection which
are performed in respect of ADs, SBs, Air operator Letters (AOL) and operational
requirements.
ii. After incorporation of any modification, repair and inspection, Planning
Assistant/Asstt. Manager (MOD) updates the Modification Record Book with his
signature and Dy. Manger (MOD) checked and signed.
h. Modification Record Books are to be updated within the seven (07) days from the date of
incorporation of any modification, repair and inspection.
1.14.20 Procedures for Generating and Control of Work Order (W/O) number
a. Engineering Planning maintains a Register to issue work order (W/O) number for
accomplishment of different tasks. The Work Order numbers are issued for
accomplishment of following jobs:
i. AMP Schedule Check Package task Card.
ii. AMP low interval Task Card or Out of Phase Task Card.
iii. Any Line Maintenance Tasks like PFI, ALC, DI, 60 Hours Elapse Inspection or Weekly
Inspection sheet etc. This type of W/O is called as “Transit” W/O.
iv. Any un-scheduled jobs like IO/MO/RO/NRCs/Engineering Advice etc.
v. Any other un-scheduled jobs which are not possible to perform within Biman
facilities.
b. Concern Planning Assistant/ Asstt. Manager (MP) or Dy. Manager (MP))/ Planning
Engineer (MP) can issue W/O number.
c. Each work order number consists of a sequence number within the Year and mentioning
the date against any task at which it is entered in the Register.
d. Transit W/O is issued against each aircraft at the beginning of the year and PE (MCC)
monitors accomplishment status of day to day work. Others W/O is monitored by
concern person who issues the number.
e. During issuance, concern person has signed in respective column in the Register under
supervision of Assist Manager (MP)/Dy. Manager (MP).
1.14.21 Procedure for Insertion and Update of Loadable Software
a. Software update and loading procedure in B777, B737 and DHC-8 Aircraft Fleet:
i. Biman Flight Operation provides the NAV Data (NDB) in the floppy Diskette or CD and
other Operational Software (OPC) in the CD or DVDs. Engineering Service provides
OPC related Software in the Floppy Disk/CD/DVD/Zip Drive.

ii. After receiving the Software Data (NDB or OPC), concern Planning Assistant issues W/O
number and hands over the task card with applicable Floppy Disk/CD/DVD/ Pen drive/
Zip Disk to shift In-Charge (LM/BM) for accomplishment within specified date.
iii. In case of new software concern Planning Engineer confirms the Part Number and
prepares necessary Task Card before hand it over to shift In-Charge (LM/BM).
iv. Only authorized Certifying Staff on duty uploads the NDB/OPC in the aircraft and makes
an entry in the AML stating Software Part Number & duration ( if applicable) for
notification to the Operating crew. After completion of Software installation in the
Aircraft, respective Planning Engineering informs to PE (MP).
b. Software update and loading procedure in B787 Aircraft Fleet:
i. Biman Flight Operation receives Navigational Database (NDB) and other Flight
operation related software from Boeing / Manufacturer through Managed File
Transfer (MFT) system.
ii. Flight Operation uploads the NDB and other Operational software (OPC) in Biman
Loadable Software Airplane Parts Library (LSAPL) server and informs Engineering
Planning through email about the Software Part no & Aircraft name with specifying
Time limit to upload the software in aircraft.
iii. Engineering Service also provides Engineering Order to Engineering Planning related
to Software update/ Change. Engineering Planning demands required OPC related
Software purchase Order to PSE (e-Enabling) which is not possible to make available
as FOC or in LSAPL. When the Software is available, PSE (e-Enabling) uploads it in to
LSAPL and informs PE (MP) through email about availability status of the Software.
iv. Within Two (02) days after receiving e-mail from Flight Operation or Engineering
Service, Planning Engineer (MP) prepares Task Card and concern Planning Assistant
hands it over with W/O to Shift In-Charge (Line / Base Maintenance) for
accomplishment.
v. Only authorized Certifying Staff on duty uploads the NDB/OPC in the aircraft and
makes an entry in the AML stating Software Part Number & duration ( if applicable)
for notification to the Operating crew.
vi. After completion of Software installation in the Aircraft, respective Planning
Engineering informs to PE (MP).
1.14.22 Documents Archiving Procedures

a. Biman Engineering Planning maintains a separate Room for archiving Aircraft Maintenance
related all Documents/Records that are issued during accomplishment of
schedule/unscheduled maintenance, are preserved in Engineering Planning Archive.
Following Documents/Records are preserved:
i. Documents/Record that is received from Manufacturer or lesser during delivery of
aircraft.
ii. All Line Maintenance Check/Inspection Sheet like PFI, DI, ALC, 60 Hrs. elapsed
Inspection sheet, RAMP Check and Weekly/Bi-weekly Inspection.

Rev: 41
Date: 10-May-2022
iii. The documents that are required to retain for a specified period of time (six months).
b. Recent 12 month’s period Aircraft records are stored in the Record section. After this period
records are preserved in the Archive Room.
c. A list of Documents/Records is prepared and displayed on the board kept in Archive.
d. A separate Register is maintained to keep the records in Archive for proper record
management.
e. Concern Planning Assistant (Record) receives all the accomplishment documents of
schedule phase checks, out of phase task cards etc. from Planning Assistant (MP). He sorts
the task card as per sequence of Task card serial number and checks any discrepancies like
un-signed or blank card. He keeps the package in a folder and preserves in the shelve of
Archive Room.
f. Assistant Manager (Record) is responsible for proper record keeping and documentation in
the archive.
g. Retrieval system –the records that are kept in the archive may need to show to meet the
regulatory/official requirements within Biman or external agencies. In such cases a written
request is submitted to Principal Engineer (Maintenance Planning) or his authorized
person/Officer. The document may hand over to the applicant through proper record
keeping. Issuing person is responsible to ensure returning the document and keep the
document in place. He may write his comment on the application to close the deal. For
retrieval system, a record of all removals and corresponding returns is entered into the
Records Archive Control Register.
h. The Archive key is controlled by the PE Maintenance Planning.
1.14.23 Documents Preservation and Disposal Procedures
a. PDC, ALC, DI, 60 Hours Elapse Inspection, 08days/Weekly, Bi-weekly Inspection, Ramp
check sheet, Engine change sheets and VVIP inspection sheets are used in different types
of Biman Fleet aircraft which are retained for at least six months.
b. All schedule phase check like “A” & “C” checks and Out of Phase checks worksheets/Job
cards/Task Cards, Certificate of Release to Service (CRS), detail accomplishment /
incorporation status of Airworthiness Directives (AD), Modifications /repairs, Inspection
order (IO) including Dirty Finger Prints (DFP’s) are retained for at least two years after
Aircraft, Engine or Variable Pitch Propeller has been destroyed or permanently
withdrawn from services.
c. All Log Books (Aircraft, Engine, APU, Propeller and Modification), Components
Removal/Installation Register are maintained, preserved and retained for at least two
years after the aircraft has been withdrawn from service or de-registered from the
Bangladesh Registry or destroyed.
d. Original copy of CRS, C of A, C of R and Certificate of Fitness is kept on board in the
Aircraft and duplicate copy of the same is retained in historical record file which are
preserved for a period of at least 02 (two) years from the date of issue.
e. Aircraft maintenance Log (AML), Cabin Maintenance Log (CML) and Flight Logs are
retained for a period not less than two years after the particular aircraft has been

Rev: 21
PLANNING PROCEDURES Date: 28-Aug-2022
Date: 10-May-2022
destroyed or permanently withdrawn from use and its Certificate of Registration is

cancelled.
f. After following the above preservation procedure and retention time, a list of
Records/Documents are prepared under direct supervision of Principal Engineer
(Maintenance Planning) for disposal and approval is taken from concern authority as per
approved procedure laid down in Office Order # 05/1983 and in accordance with the
Regulatory requirements.
g. Back-up of Maintenance records: At least one complete backup copy of all records as
mentioned in Para b, c & d shall be stored in a different location and in an environment
that prevents damage, alteration, loss or theft. To ensure the back-up of maintenance
records, a scan copy of records is kept in different location (other than archive). Backup
of such maintenance records must be made within a month of performing the tasks.
h. Back-up of Access/Excel files/data: Engineering Planning has been allocated a space in
Biman server to keep Back-up of all MS Access & MS Excel files/data used by Engineering
Planning. Planning Engineer and Planning Assistant of Maintenance Planning are
authorized to access in the server for instant use and keep the data/files. They make
copy of the Server data files in their desk top and use for each day work. These data/files
used as back-up data /files. The server data/files are updated on a regular basis. After
completion of any Task / Packages, Planning Assistant and Planning Engineer update
their related data/files accordingly. Planning Engineer and PE (MP) have access in the
Server for monitoring purpose
i. Back-up of other Excel files used by Technical Record & Component and Modification &
Inventory section e.g. HT component status, LLP status and Accessory list Engines/APUs,
AD, SB and Modification status, are being stored in a separate space allocated for
Planning Technical Record & Component section. These Back-up are updated by the
Technical Record & Component section personnel responsible for the Aircraft in a
monthly or as and when required basis.
j. All records are kept is such a place that it is protected from fire, rain, sunlight and
moisture. Integrity is maintained by keeping the stores room lock and key and the key is
preserved by Dy. Manager (Technical Records). Security is maintained such that no one
can enter the room without permission from Dy. Manager (Technical Records) or DCE
(ENGG. PLNG). The store room is cleaned regularly. It is physical checked for security by
DCE (ENGG. PLNG) or Dy. Manager (Technical Records).
1.14.24 Aircraft Maintenance Records Transfer procedure due change of ownership
a. Aircraft ownership may change due to lease contract or buying/selling agreement to/from
others parties.
b. There are two types of contract or agreement: (i) Temporary and (ii) Permanent. When
Biman makes contract under lease agreement with other Operator, it is known as
temporarily contract. In that case, aircraft all records (Copies) are handed over to new
Operator.
c. When aircraft ownership is changed permanently, then aircraft all original records are
transferred to the new Operator.
d. The aircraft all maintenance records including log book relating to that Aircraft, Engine or
Propeller and Modification Book, AML, CML, Flight Logs and all others maintenance records
and history are handed over to the new owner.

e. All documents of the Aircraft, Engine, Propeller, APU and Modification Record Books are
retained for a minimum period of 90 days after the particular aircraft has been permanently
withdrawn from use (e.g. lease termination, sale). In such cases duplicate log book is
maintained in a safe location on the ground (designated place).
f. Dy. Manager (Record) prepares a list of maintenance records of aircraft which is transferred
to the new operator temporarily or permanently as applicable.
1.14.25 Schedule checks Forecasting and Tracking Procedure
a. Forecasting:
i. Maintenance Planning arranges to carry out both schedule & unscheduled maintenance
IAW the Approved Maintenance Program and other Maintenance data to ensure
continued Airworthiness of the aircraft. Proper forecasting of those maintenance
activities makes enable all concerned to organize and prepare for smooth performance
of the maintenance.
ii. Yearly Maintenance Planning of schedule phase checks dues in all fleet Aircraft for next
year is prepared by Assistant Manager (Aircraft scheduling) under supervision of
Principal Engineer (Maintenance Planning).
iii. Generally, all types of Maintenance activities, including AD/SB inspection, repair &
modification, and Aircraft grounded period that needs to keep the aircraft out of
operation are forecasted.
iv. All Maintenance activities are forecasted to all concern including Central Control of
Flight Operation through e-mail.
v. If any amendments required regarding delivering Information, communication is made
immediately over Telephone followed by e-mail.
b. All Schedule Maintenance is forecasted for Short term, Long term and Hajj Operation basis.
i. Short Term Forecasting: Short Term is a monthly forecasting of maintenance and
published in the 2nd week of each month for the next month. This includes all
maintenance that already forecasted in the long term and which are due within the
month.
ii. Long Term Forecasting: Long Term is a yearly forecasting of maintenance and published
in the 1st week of December for the next year.
iii. Hajj Operation Forecasting: Hajj Flights Schedule (Pre and Post) are Forecasted 15 days
ahead of first flight subject to obtain information from Central Control. This forecast
also includes details information in respect of number of flights with flight number,
departure / arrival time & date, spare parts availability / support and communication.
c. Fleet Maintenance Planning of Schedule Phase Check Forecasting:

i. Monthly Maintenance Planning of scheduled maintenance activity forecasting is
prepared and circulated to all related sections by Asst. Manager Planning (Aircraft
Scheduling) within the 2nd week of each month.
ii. Yearly Fleet Maintenance Planning of schedule Check Package forecasting is prepared
and forecasted to all related sections by Asst. Manager Planning (Aircraft Scheduling)
within the 2nd week of December of each year. It reflects the major maintenance (C-
check & heavy maintenance check) for next one year of the fleet as the long term
maintenance.

iii. If any change required to forecasted schedule of Maintenance Planning due to

maintenance/operational reason, the matter is resolved in consultation with PE (MP),
DCE (EP), DCE (BM), DEC (LM), CE (PRODUCTION) or higher Engineering Management
including Central Control as required. Revised program is forecasted immediately to the
Central Control and other related sections/departments by e-mail.
d. Tracking:
Tracking of maintenance activities, including AD/SB inspection, repair & modification, are
ensured through checking and correcting of the work activities if found errors. The person
involved for collecting aircraft utilization data (Date, FH and FC) has updated knowledge
with latest status & utilization of the aircraft hours, cycle and calendar time for the aircraft,
engines and life limited components.
e. Tracking of Routine Line Maintenance Inspection/Check:

i. To ensure compliance of Pre Flight Inspection (PFI), Daily Inspection (DI), After Landing
Check (ALC), Sixty (60) Hours Elapsed Inspection or Weekly Inspection at Base (DAC), a
set of prescribed sheet for the inspection /check is issued with Work Order Number.
ii. Date wise check sheets are maintained which ensures the accomplishment status of the
check against each flight.
iii. At out station only PFI involves. A set of PFI sheet is kept in each aircraft Cockpit Library.
Concern Certifying Staff may use the sheet during inspection at out station and makes
an entry in the AML which ensures the accomplishment status.
f. Forecasting of schedule checks:

 Scheduled Maintenance Check (Base): To ensure compliance, following schedule
Maintenance checks are forecasted according to approved aircraft maintenance program
(AMP) based on aircraft average utilizations.
i. B777-300ER aircraft: Interval of “A” Phase check at every 1000 FH and “C” Phase Check
at every 36 months. Initial Heavy maintenance has to be performed at 12000 FC / 12
Years which comes first.
ii. B737-800 aircraft: “A” Phase Check at every 120 days and “C” Phase Check at every 24
Months for S2-AFL & S2- AFM and 36 months for S2-AHO & S2-AHV.
iii. DHC-8 Q400 aircraft: “A” Check at every 600 FH or 06 MO and “C” check is repeated at
every 6000FH or 60 Months whichever comes earlier.
iv. B787-8 aircraft: “A” Phase check at every 1000 FH and “C” Phase Check at every 12000
FH/ 36 months whichever comes earlier.
The above Scheduled Maintenance Check package is issued with Work Order Number.
 Out of Phase Maintenance Check (Line): Depending on Aircraft utilization during check
package preparation some schedule maintenance tasks may fall between two Scheduled
Maintenance Checks and cannot possible to align with nearest schedule check. These types
of tasks are treated as Out of Phase Maintenance. Out of Phase Maintenance, tasks are
carried out at Line Station with separate Work Order Number.
g. LLP, TLW & Repetitive Task:

i. Maintenance Planning uses MS Excel database to monitor LLP & TLW component
schedule changes as per the life limited part list stated in the approved AMP. The
recording of each component data is maintained on the applicable Component History
Card.
ii. TLW tasks is accomplished in the nearest scheduled Maintenance Check (Base). Those
TLW tasks are not aligned with the nearest Maintenance check, are carried out as Out of
Phase Maintenance.
iii. Repetitive Inspections are monitored as per interval stated in the Inspection Order and
the record of Inspection data (Initial & Subsequent) is maintained on the Inspection
History Card.
iv. Maintenance Planning also ensures that used life limited part(s) is not install on aircraft,
engine, landing gear or other components unless the part is certified as per the
applicable airworthiness standard and the technical history of the part is kept available
to demonstrate the time in service. The aircraft is schedule to installation LLP
component within time specified in the type certificate of that part.
h. Control and monitoring of LLPs is given below:
i. Propulsion Group of Engineering Service controls and monitors the Overhaul/Repair of

Engine & APU and Airframe System Group controls and monitors the Overhaul/Repair of
Landing Gear. They ensure that no Life Limited Parts (LLP) will be installed unless the
LLPs are certified as per the applicable airworthiness standard and requirements.
ii. Concerned System Group of Engineering Services ensures the remaining life of installed
LLP to meet Biman operational requirements. They also ensures that the
Overhaul/Repair shop visit report contains LLP technical history like Traceability up to
Back to Birth (BtB) and LLP Status report for each Engine, APU and Landing gears.
iii. Upon receiving the shop visit report, concerned System Group hands over these records
to Engineering Planning. Then planning maintains the remaining life and ensures that
the life of each LLP shall not exceed the limit per last shop visit unless affected by OEM
limit.
i. Modification/Repair: Generally the Modification and Repair shall be accomplished at the
earliest scheduled Maintenance checks if compliance is not mentioned otherwise.
j. Deferred Item: Based on the reason for defer, the task shall be accomplished at the first
opportunity on receipt of item or availability of time. As such defer items shall be monitored
on a regular basis.
1.14.26 Shift change / handover procedure

This Procedure is used to ensure efficient shift handovers.
a. Manager (Record), Dy. Manager (Aircraft Scheduling), Dy. Manager (C & CS), Dy. Manager
(MOD) ensures transfer of accurate information during shift changeover/ handovers. If
required, Verbal handovers should supplement written handovers.
b. Following Shift changeover procedure maintained in Engineering Planning:

(i) Respective Dy. Manager ensures that incoming Shift personnel are thoroughly briefed
about all essential and non-essential events by the previous shifts, either verbally or by a
properly written handover.
(ii) The outgoing Shift personnel ensure that all work done or pending job is briefed
thoroughly to his shift In-charge and incoming shift colleagues.
(iii) Shift In- Charge ensures that all distributed jobs have successfully completed before
shift changeover takes place. If this is not possible, reason/action to be specified to
incoming shift personnel for onward action.
(iv) Each shift duty personnel must report verbally or in written to respective shift In-charge
regarding any types of incident or events related to aircraft or personal safety happened
with in the vicinity of work place or Hangar premises.
1.14.27 Aircraft Scheduling Procedure

a. Preparation of Daily Aircraft Movement Program:
i. Daily Aircraft Movement program reflects the schedule of both Domestic and
International flights which to be operated on next day To/From Dhaka.
ii. Aircraft is selected to operate flights on the basis of first come first serve considering the
serviceability status received from Duty Engineers & MCC and planned schedule
maintenance.
iii. Aircraft Movement program for Domestic and International Flight is prepared every day
at evening for next day operation. Dy. Manager Planning (Aircraft Scheduling) details
Planning person on duty to prepare the schedule.
iv. Aircraft flight schedule is prepared in consultation with Biman Flight Operation. Dy.
Manager Planning (Aircraft Scheduling) communicates with Central Control of Flight
operation over telephone to obtain information regarding change of fleet timing of the
flight schedule.
v. Aircraft Movement program for next day is finalized after obtaining e-mail from Flight
operation. Then the flight schedule is printed and published through e-mail to the
Padma oil, GSE with copy to Engineering higher management. Also a hard copy is
distributed among the Duty shift In-charge, Cabin section, GSE etc.
vi. Duty officer of aircraft scheduling also sends an e-mail to all operational agencies in
Biman regarding the aircraft movement which to be operated on next day.
vii. If any changes is required in the forecasted flight movement program to meet
operational/maintenance requirements or any other reason, matter brought to the
notice of Chief Engineer Production, shift in charge / PE, MP / DCE,EP and others
Engineering Management who is on duty for their opinion. Upon getting clearance, the
schedule is changed & informed all related operational wings specially flight operation
control & duty Engineer over phone by Assistant Manager Planning of aircraft
scheduling section.
b. Preparation of Daily Delay report on Aircraft Movement :

i. Duty Officer (Scheduling) of morning shift prepares a Technical delay report of
previous day fleet operation on the basis of actual movement of aircraft by analysing
the defect/rectification report (if any) received from Duty shift In-charge (LM) and
distributes to Engineering Management.

ii. Assistant Manager Planning of Aircraft Scheduling supervises the preparation the
delay report.
c. VVIP Flight Operation:

i. Central Control informs the time schedule of VVIP operation. Upon receiving e-mail,
Assistant Manager Planning of Aircraft scheduling section informs to Quality Assurance
for aircraft selection of VVIP operation.
ii. Once the aircraft is selected, it is scheduled in such a way that aircraft must be available
for VVIP inspection as per approved Standard Operating Procedure (SOP). Assistant
Manager Planning informs the VVIP inspection schedule to concern engineering
management by an e-mail maintaining highest level of confidentiality.
iii. Assistant Manager Planning of Aircraft scheduling requests Engineering Maintenance by
a separate e-mail to arrange technical Certification (s) at out-station (s) where VVIP is
embarked/disembarked. He also instructs BG Technical handling agents (if any) to
ensure all sorts of technical support to BG Engineers for smooth operation of VVIP flight.
iv. Principal Engineer, Maintenance Planning is responsible to ensure the above part of
VVIP operation.
d. Hajj Operation:
i. After receiving Hajj schedule through mail from G.M.C.C, a Hajj schedule booklet
containing details schedule of Hajj operation is prepared under direct supervision of
Assistant Manager Planning of Aircraft scheduling.
ii. Assistant Manager Planning of Aircraft scheduling sends this Booklet by mail to all
related wings of Biman and concerned offices in Jeddah for information.
iii. Assistant Manager Planning of Aircraft scheduling updates BG Engineering
team/Technical handling agent (if any) at JED for any changes of the schedule.
iv. After completion of pre and post hajj operation, Assistant Manager Planning of Aircraft
scheduling prepares a report on regularity of the Hajj operation and preserves it.
e. Updating of Line stations:
Up on receiving Flight schedule from Central Control, Assistant Manager Planning of Aircraft
Schedule or any officials on duty forwards it to all Technical handling agents at out stations for
certification of BG aircraft and keep them updated if any change is made to the schedule or in
case of any AOG situation.
f. Aircraft Movement Register:

i. Aircraft scheduling maintains a Register showing actual arrival/departure time aircraft.
ii. It is written every day by the personnel on evening shift duty and updated by the official
on next morning shift duty after receiving the FPR (Flight Performance Report) published
from Operations Control.

iii. Brief information of schedule and un-schedule maintenance, reason for grounded
Aircraft (if any), date of delivery (to Biman) or re-delivery(to lesser or other party) of
aircraft, inaugural/first flight operated in Biman etc. are written in this Register.
iv. Personnel working in morning shift do the above tasks and Register is controlled by
Assistant Manager Planning of Aircraft Scheduling section.
g. Aircraft Technical status and flight movement Monitoring:
i. Personnel working on shift duty keep close monitoring for smooth operation with shift
In-charge/MCC/Operations control for aircraft status on every arrival /departure.
ii. If any aircraft lands or land back with technical defect, matter is informed to Engineering
management with DE&MM.
iii. If any delay is involved as a consequences of this defect, revised schedule of that flight
or time required for rectification is declared by personnel on duty upon consultation
with Duty Shift In-charge or MCC or Dy. Chief Engineer Line Maintenance. This
information is conveyed to Operations Control for re-scheduling the departure time of
that flight. Matter is also informed to PE-MP, DCE-EP, CE-ES and DE&MM before passing
the information to Operations Control.
iv. All above tasks are performed directly under supervision of Assistant Manager Planning
of Aircraft Scheduling.
1.14.28 Aircraft Technical Handling procedure at Line stations

a. Biman operates commercial flights to domestic, regional and foreign stations. Biman
provides full Technical handling in all domestic stations by its own man power and
resources and generally makes agreement with suitable agencies to provide support for
technical handling at regional / foreign stations.
b. Biman uses on board Engineer for technical handling & aircraft certification at out station
when unable to manage suitable agencies.
c. Engineering Planning (Contract & Customer Service) supplies its Aircraft Technical Handling
Procedure Manual to the foreign agency(s) to follow during performing the Technical
Handling & aircraft certification of BG aircrafts at out station.
d. The Procedure Manual for Aircraft Technical Handling at Line Station is a generic version
and is prepared to meet the Regulatory and Specific Biman’s requirements. The purpose of
this manual is to assist and guide the Technical Handling Agents to perform the Transit
Check and Certification of the aircraft effectively and systematically. This manual also
includes the functions that to be performed by Biman Operation Manager or Station
Manager at line stations for necessary co-ordination with the Technical Handling Agents.
e. Types of Supporting agreement:
Biman provides services to other organization under following types of agreement signed
between Biman and the organization.

1. Ground Handling Agreement (GHA) – Services like Interior Cleaning of Aircraft, Technical
handling, Ground to cockpit communication with head set, Connection/dis-connecting tow
bar, Break cooling, Nitrogen and Oxygen charging, Trestle support, Wheel chocks and
safety cones, Firefighting and other protective equipment, Fumigations services, Tow
tractor, Water Servicing, Toilet Servicing etc as specified in Agreement. These services are
under Ground Handling Agreement which is provided by Cabin Appearance & Foreign
Aircraft Handling (FAH) Section of Engineering Directorate.
2. Technical Assistance Agreement (TAA): Biman Engineering is providing technical assistance
to the local operator/airlines under Technical Assistance Agreement (TAA).Maintenance
Support Shop, NDT and Engineering Maintenance section provides these services.
3. Technical Handling and aircraft Certification Agreement (THA): Under Technical Handling
Agreement (THA), Biman Engineering provides Transit certification to Foreign / Local
Operators at any Bangladeshi Airport as specified in Agreement.
4. Additional Service under GHA and THA: These services are additional engineering work
beyond GHA and THA as specified in Agreement.
f. Customer Support/Service policy:
1. Biman may agree in a bilateral contract with any organization for providing engineering
services, maintenance support, tooling facility or physical services.
2. Engineering Planning Department may explore Biman’s Engineering services and
Maintenance facilities and may offer local and foreign organizations to avail these facilities
as required, under agreed terms and conditions.
3. After obtaining required approval from Biman management, Engineering Planning
Department shall make necessary agreement with outside parties those are willing to
purchase support/services from Biman.
4. Technical Handling and Transit Certification Agreement essentially includes those services
(sections) that contained in IATA Standard Ground Handling Agreement AHM 810 and
related to the aircraft servicing, performance of inspection according to Approved
Maintenance Schedule (Transit /Pre-flight check), rectification of flight reported defects if
observed during Transit/Pre-flight check of the aircraft by AME/Certifying Staff or Cockpit
Crew.
5. Biman Engineering Planning (C&C Services) arranges to provide necessary training to the
Customer on Procedural Differences and certification method before starting the work.
g. List of other organizations to whom Biman Provides Services/ Supports:
A list of organizations Presently Biman is providing or agreed to provide support/services,

preserved in the office of DCE (EP) and CAMO Manager.
h. List of Ground Handling Agreement (GHA) Operators:
A list of organizations Presently Biman is providing or agreed to provide technical

assistance/Technical Handling Services as a part of Ground handling agreement, preserved in
the office of DCE (EP) and CAMO Manager

Rev: 21
Date: 28-Aug-2022
1.14.29 Technical Data and Documents distribution procedure for Out station Handling Agents
a. Biman Technical Library controls and distributes aircraft all maintenance data (Manuals) /
literature published by Engineering Service. Dy. Manager (Record) of Planning keeps all
maintenance documents record like line maintenance inspection sheets.
b. In charge Technical Library or PSE (Reliability) informs and distributes latest amended manuals
to Assistant Manager (Contract & Customer Service). Accordingly he distributes the updated
Manuals/literature or maintenance record documents (Inspection sheets) to all out station
by fastest means (by web link or as CD) directly or via Biman Station Manager.
c. Assistant Manager (C & CS) collects the required Maintenance data documents (such as AMM,
AIPC, WDM, SRM, FIM, SSM etc.) and distributes to newly contracted Handling Agents at all
out stations. He arranges to distribute directly or via respective Station Manager to the
handling agent by fastest means of communication (by web link or as CD).
d. Assistant Manager (C & CS) also arranges to send the PDC, DI, Technical Notice, Quality Notice
etc. as applicable to handling agent in the same procedure.
e. Acknowledgement is acquired by e-mail and preserved by the Assistant Manager (C & CS) for
record.
1.14.30 Out Station Line Maintenance Technical Handling Agreement (THA) Procedure
(a) When Biman needs to make an agreement for line station maintenance, C & CS (Contract &
Customer Service) section starts exploring airline/agencies capable to provide transit
certification/Line Maintenance support to Biman aircraft at the required station directly,
through concerned Station/Operation/Country Managers as well through IATP (International
Airlines Technical Pool) web site.
(b) When any airline/agency responses, C & CS section sends the projected flight schedule to the
interested airline/agency and ask required documents/information to check their capability in
respect of the particular type of aircraft.
(c) Then C & CS requests them to send draft agreement in standard IATP Form-55 mentioning the
required SGHA (Standard Ground Handling Agreement) service codes and rates per flight per
transit, additional MH (Man-hours) rates, rates for storage space (if required) etc.
(d) After receiving the draft agreement, C & CS review the draft agreement and placed it to PE
(Planning Services) and DCE (Engineering Planning) for their further
review/advise/consent/suggestions.
(e) Then C & CS starts bargaining if necessary with the interested airline/agency keeping Biman
interest. After that the documents/information along with the draft agreement is sent to Biman
Quality Assurance for their review for checking the airlines/agency’s capability & to start
communication with the selected airline/agency for submitting the AMO application to CAAB for
obtaining CAAB approval in favor of the airline/agency.

Rev: 21
Date: 28-Aug-2022
(f) Simultaneously, C & CS section raise e-nothi/note for obtaining higher Management approval to
enter into the agreement. Subject to management approval the agreement is signed. The signed
agreement is sent to the respective Station/Operation Manager, Country Manager, Quality
Assurance and Finance department.
(g) After signing the agreement, C&CS and quality team pay an official visit to the selected
airline/agency to see and verify the availability of Line Maintenance facilities as per signed
agreement, hold meeting with the counterpart to facilitate desired technical services including
AOG recovery also provide familiarization of the Outstation Line Maintenance Procedure
Manual etc. C&CS and quality team also visit to the selected airline/agency during CAAB
approval renewal process to see & verify the Airline’s continuation of maintenance facilities,
AOG management process etc. to comply the contractual obligation when required.
(h) After signing the agreement and obtaining CAAB approval, C & CS section contacts with the
airline/agency for confirmation of the readiness to start providing Line Maintenance services per
signed agreement.
1.14.31 Out Stations Technical Handling Procedure by Contracted Agencies.
a. The Contracted Agencies (AMO/MRO) provides all technical supports for maintenance of Biman
Aircraft and its Certification at foreign Stations under suitable agreement.
b. The contracted AMO/MRO provides a list of its authorized Maintenance Engineers / Certifying
Staffs with specimen signature & Authority number to the Planning Contract & Customer
Service Section. PE (C & CP) provides the copy of the list to Biman QA and MCC Section. If
any change is made to such list, concern AMO/MRO shall immediately inform to C & CP
Section, Biman.
c. Only the listed person performs all maintenance activities and certifies Biman Aircraft at out
stations. After every departure one copy of signed log page(s) is kept by respective
AMO/MRO for official record and a scan copy of same log page(s) has sent to MCC, Biman.
MCC, Biman monitors and confirm that the certification is done by the listed persons.
1.14.32 Procedure for Line Maintenance support of foreign Aircraft under Technical Handling
Agreement (THA)
a. To provide Line Maintenance support to other airlines’ aircraft at Dhaka (DAC)/ Chittagong
(CGP) /Sylhet (ZYL), Biman usually enters into a Technical Handling Agreement (THA)
following the respective airlines procedures. Some airlines/operator float tender/Request for
Proposal (RFP) and some operator make THA by negotiation. If Biman have the capability to
provide Transit certification for the particular aircraft, Biman participates in the tender/RFP
fulfilling their requirement or starts negotiation with respective airlines, as applicable.
b. C & CS section needs to send the required documents like company approval, list & license of
rated engineers and other asking documents to proof Biman technical capabilities to the
respective airlines.

Rev: 1
2
Date: 28-Aug-2022
c. If the airline finds Biman technical response, then PE (C & CS) sends them a draft agreement
in standard IATP Form-55 mentioning the required SGHA service codes and rates per transit,
additional MH rates, rates for storage space(if required) etc. consulting with PE(Planning
Services) and DCE(Engineering Planning).
d. When the draft agreement is finalized by both parties, C & CS section sends a note sheet for
management approval. After obtaining management approval the agreement is signed by
DCE (Engineering Planning). After signing the agreement, Engineering Planning requests the
respective airlines for arranging Familiarization Training on Procedural Instruction of
Technical Handling, Aircraft Certification and Line Station Procedure Manuals to the Biman
certifying Engineers keeping liaison/consent with Biman Quality Assurance. Engineering
Planning also requests Biman Quality Assurance for submitting application to the CAA of the
airlines complying their requirement for obtaining AMO approval in favour of Biman to
provide Transit Certification for the aircraft at concerned station.
e. Once the AMO approval is obtained, the signed agreement is sent to Biman Maintenance
department, MCC and concerned section of Biman Finance for further action.
1.14.33 Technical Assistance Agreement (TAA) Procedure:
a. Biman Engineering provides technical/engineering assistance, shop facilities, rental of Hangar

space, expert assistance, loaning of tools and equipment etc. under Technical Assistance
Agreement (TAA).
b. Upon receiving a letter from respective operator/airlines addressing to Dy. Chief Engineer
(Engineering Planning) intending to enter into a Technical Assistance Agreement (TAA), C &
CS section requests the operator/airlines to submit some documents/information like copy
of Air Operator Certificate (AOC)/ATOL, Certificate of Registration (C of R), Certificate of
Airworthiness (C of A), Certificate of Incorporation as a limited Company in Bangladesh etc.
c. Then C & CS section prepares draft agreement by discussing with PE ( C & CS), DCE (EP) and
arranges an interdepartmental meeting including officials from Legal, Finance, Inspection &
Quality Assurance, Maintenance etc. to finalize the draft agreement. Then CIP section sends
the draft agreement to the respective operator/airlines for their review and acceptance.
d. When the draft agreement finalized by the both parties, C & CS section sends note sheet for
obtaining Management approval through Legal and Finance to enter into the agreement.
e. Subject to management approval the agreement is signed. The signed copy of the agreement is
sent to concerned section of Finance.
1.14.34 Maintenance outsourcing
A. To comply with the maintenance requirements due to non-availability of equipment and facility
or inability to perform the services by own resources, Biman uses outsource services to keep its
fleet aircraft airworthy. Outsourcing support may be hired from a CAAB Approved Part-145
organizations those are capable to provide service. Biman provides work scope/work order

Rev: 21
Date: 10-May-2022
which are mentioned in the agreement .The work scope/work order agreement is followed
during performing the work. Contract, Invoicing & Customer Support section of Engineering
Planning maintains an updated list of External Service providers as Form no. EMM/EP/3996
which is approved by Chief of Quality Assurance.
B. Criteria/Policy for Selection of Maintenance Service Provider/AMO:

During selection of AMO Biman CAMO ensures that each maintenance organization that
performs maintenance on Biman Aircraft shall have following -
(1) The Approved Maintenance Organization (AMO) is:
(i) Is acceptable to CAAB:
(ii) Has established procedures acceptable to CAAB to ensure maintenance practices are in
compliance with all relevant requirements;
(iii) Maintains the validity of its approval through compliance with the requirements for an
approved maintenance organization acceptable to CAAB.
(2) an approval document that contains, as a minimum, the:
(i) Name and location of the AMO;
(ii) Date of issue and period of validity of the approval;
(iii) Scope of the approval.
(3) If maintenance performed outside Bangladesh by a maintenance organization that does
not hold an approval document issued by the Authority, the Biman CAMO ensures such
maintenance organization has been recognized by the Authority.
(4) a manager who is acceptable to the relevant Authority and has responsibility for the
management and supervision of the maintenance organization.
(5) has appropriate post holders with responsibilities for ensuring the maintenance
organization is in compliance with the requirements for an approved maintenance
organization as accepted by the Authority.
(6) has the necessary personnel to plan, perform, supervise, inspect and release the
maintenance work to be performed
(7) has an independent quality assurance program that has -
(i) Meets following specifications
(a) An internal audit/evaluation program;
(b) An established audit schedule that ensures all applicable regulations, requirements
and technical activities described within the MPM of the AMO are checked on
established intervals, as described in the Maintenance Procedures Manual (MPM)
of the AMO;
(c) A record of audit findings and corrective and/or preventive actions;
(d) Follow-up procedures to ensure necessary corrective/preventive actions (both
immediate and long term) implemented by the Maintenance Organization are
effective;
(e) A record-keeping system to ensure details of evaluation findings, corrective
actions, preventive actions and follow-up are recorded, and that the records are
retained for two complete evaluation cycles.

Rev: 21
Date: 10-May-2022
(ii) Monitors compliance with applicable regulations, requirements and the Maintenance
Procedures Manual (MPM) of the AMO;
(iii) Addresses the specific requirements of Biman CAMO as specified in the maintenance
agreement;
(iv) Is under the sole control of the Quality Manager or the person assigned managerial
responsibility for the program.
(8) has a process for periodic review of the quality assurance program by the Quality Manager
or the person assigned managerial responsibility for the program for the purpose of
ensuring compliance with current requirements of the Maintenance Program and the
Maintenance Procedures Manual (MPM) of the AMO.
(9) has a process to immediately report to Biman CAMO any defects, un-airworthy conditions,
failures or malfunctions.
(10) uses maintenance personnel:
(i) That are appropriately licensed and/or authorized to sign the maintenance release;
(ii) Whose competence has been established in accordance with a procedure and to a level
acceptable to the authority granting approval for the maintenance organization.
(11) has a means for providing a positive identification of maintenance personnel that are
approved to perform and certify maintenance.
(12) has a training program that requires all maintenance personnel to receive initial and
recurrent training that is appropriate to individually assigned tasks and responsibilities,
and provides maintenance personnel with the:
(i) Knowledge of regulations, standards and procedures in accordance with
requirements in the Maintenance Procedures Manual (MPM) of the AMO;
(ii) Knowledge and skills related to human performance, including coordination with, as
applicable, other maintenance personnel and/or flight crew.
(13) has a training program that provides for continuation training on an interval not to
exceed 24 months
(14) has a training and qualification program for auditors used in the QA Program
(15) has a training program that provides for initial and continuation training for receiving
inspectors
(16) If the maintenance organization that has maintenance personnel taxi Biman CAMO’s
aircraft on the movement area of an airport, Biman CAMO ensures such maintenance
personnel are authorized, competent and qualified to conduct aircraft taxi operations
(17) has the basic facilities and work environment, appropriate for the maintenance tasks to
be performed for Biman, to include:
(i) A place of business, with a fixed address;
(ii) Communications equipment/software, such as telephones, facsimile machines,
email and others;
(iii) Any devices used to establish when a particular aircraft requires maintenance. This
may include planning bulletin boards, card files or a computer system;
(iv) A secure, dry storage area to retain aircraft technical records.

Rev: 21
Date: 10-May-2022
(18) has the necessary technical data, equipment, tools and material to perform the work for
which the maintenance organization has been approved, to include:
(i) Equipment and tools necessary to comply with the work specified in the agreement
between the Operator and the maintenance organization;
(ii) Sufficient supplies and spare parts to ensure timely rectification of defects with
regard to the Minimum Equipment List (MEL) provisions as specified in the
agreement between the Operator and the maintenance organization
(19) has facilities suitable for the storage of parts, equipment, tools and material under
conditions that provide security and prevent deterioration of and damage to stored
items. Such processes shall ensure:
(i) Clean work areas, including management offices;
(ii) Parts and material properly identified and stored;
(iii) Oxygen and other high-pressure bottles properly identified and stored;
(iv) Flammable, toxic or volatile materials properly identified and stored;
(v) Equipment identified and protected.
(20) has a shelf-life program for applicable items, which includes a requirement for the shelf-
life limit to be controlled and displayed.
(21) has a receiving inspection program that:
(i) Assures incoming material has the required certification documentation and
traceability;
(ii) Includes a process for verification of incoming part tags to ensure information on the
tag (e.g. part name, part number, serial number, modification and/or any other
applicable reference information) matches the corresponding information on the
part.
(22) has a secure quarantine area for rejected parts and materials awaiting disposition
(23) has a process for segregating aircraft serviceable parts, aircraft non-serviceable parts,
and non-aircraft parts
(24) When the maintenance organization handles, or performs maintenance on, electrostatic
sensitive devices (ESD) for Biman, has an ESD Program. Such ESD program addresses the
following –
(i) Removal and installation on the aircraft;
(ii) Appropriate warning and caution signs, as well as decals, are placed in areas where
ESDs are handled;
(iii) Devices are contained in ESD-approved packaging are sealed and properly labeled;
(iv) Devices not contained in ESD-approved sealed packaging are handled by personnel
using, as applicable, approved earthing (i.e. grounding) straps and/or mats, and:
(a) For maintenance activities that require floor grids where ESDs are handled, the
floor grids are grounded;
(b) Are not stored on shelving covered with carpet, foam, vinyl or any other material
that can store or produce an electrical charge;
(c) Earthing straps and mats are tested to ensure conductivity at regular intervals or
prior to use and such test results are recorded.

Rev: 21
Date: 28-Aug-2022
(25) has a method of storage that assures sensitive parts and equipment, such as, but not
limited to, oxygen system components (oxygen generators and bottles), O-rings and
electrostatic sensitive devices are properly packaged, identified and stored to protect
them from damage and contamination
(26) has a process that assures aircraft components and parts are shipped in suitable
containers that provide protection from damage and, when specified by the OEM, ATA-
300 or equivalent containers shall be used
(27) provides for the use and guidance of relevant maintenance personnel a Maintenance
Procedures Manual (MPM), which may be issued in separate parts, that contains
following information –
(i) A brief description of the organization that includes:
(a) A general description of the scope of work authorized under the organization's
terms of approval;
(b) A general description of the organization's facilities.
(ii) A description of the procedures for implementing changes affecting the approval
of the maintenance organization;
(iii) A description of the organization procedures and quality or inspection system;
(iv) Names and duties of the responsible personnel;
(v) Names and duties of the person or persons whose responsibilities are to ensure
that maintenance is carried out in accordance with the MPM;
(vi) A description of the procedures used to establish the competence of maintenance
personnel;
(vii) A description of the methods used for the completion and retention of the
Operator's maintenance records, including procedures for retaining backup
records;
(viii) A description of the procedure for preparing the maintenance release and the
circumstances under which the release is to be signed;
(ix) The process for authorizing personnel to sign the maintenance release and the
scope of their authorization;
(x) A description of any additional procedures for complying with the Operator's
maintenance procedures and requirements;
(xi) A description of the procedures for complying with the service information
reporting requirements;
(xii) A description of the procedure for receiving, amending and distributing within the
maintenance organization, all necessary airworthiness data from the type
certificate holder or aircraft Type Design Organization;
(xiii) A description, when applicable, of contracted activities
(28) has a process to amend the MPM as necessary to keep the information contained
therein up to date
(29) has a process to furnish copies of all amendments to the MPM promptly to all
organizations or persons to whom the manual has been issued.
(30) produces a completed and signed maintenance release that certifies all maintenance
work performed has been completed satisfactorily and in accordance with the approved

Rev: 21
Date: 10-May-2022
data and procedures described in the MPM of the maintenance organization. Such
maintenance release shall include:
(i) Basic details of the maintenance performed;
(ii) A reference of the approved data used and, if required, the revision status;
(iii) Maintenance tasks that were not accomplished;
(iv) The date maintenance was completed;
(v) When applicable, identity of the approved maintenance organization;
(vi) Identity of the person(s) that sign the release.
(31) has procedures to control and document the calibration and records of all tools,
including personnel-owned tools, and preventing out-of-service and due-for-calibration
tools and equipment from being used. The procedures shall include the following
elements -
(i) Calibration date;
(ii) Identity of individual or vendor that performed calibration or check;
(iii) Calibration due date;
(iv) A calibration certificate for each item calibrated by an outside agency;
(v) Details of adjustments and repairs;
(vi) Repair history of the tool;
(vii) The part number and serial number of the standard used to perform the calibration.
(32) has following minimum level of experience and capability to qualify for the performance
of the Works specified in the tender document:
(a) Valid Certificate of Approval from FAA and/or EASA and/or local regulatory
Authority.
(b) Has a general experience of minimum years in aircraft maintenance as specified in
the agreement;
(c) Proven capability and experience of Aircraft maintenance or service relevant to the
requirement and must provide adequate proof in support to their capability and
experience.
(d) Necessary equipment, tools and spare parts to comply with work specified in the
requirement.
(e) A system to provide training to its staffs by the contractor or Biman.
(f) Requirements as mentioned in current issue of Biman Quality Assurance Audit
Checklist, Form No. QA/AUD/CHK/002/029.
(g) The Service provider must have sufficient ETOPS qualified Maintenance Personnel.
(h) The Service provider must have a Safety Management System and a system to
provide training on SMS (initial and recurrent) to its staffs by the service provider, or
Biman or other organization as long as the content and delivery of such training
satisfies the SMS requirements of Biman.
C. Content of Agreement:
A Maintenance Agreement between Biman and Approved Maintenance Organization should
include (but is not necessarily limited to):

Rev:
PLANNING PROCEDURES Date: 25
Date: May 2023
10-May-2022
(i) An approval provision for the contractor by Biman and where applicable the contractors
and/or the Authority of Biman;
(ii) A list of facilities where the maintenance is to be carried out, including a list of satellite
facilities that the contractor may use;
(iii) A ‘Statement of Work’ (SOW) for the Maintenance Agreement that contains the detailed
technical requirements, including references to maintenance intervals, Manuals,
Airworthiness Directives (ADs), Service Bulletins (SBs) and Biman’s special requirements. A
clear, unambiguous and sufficiently detailed SOW and assignment of responsibilities are
required to ensure that there is no misunderstanding arises between the operator, the
contractor and the Authority of Biman that could result in odd situation for
accomplishment of work properly and the contractor have the following:
a) A requirement for the contractor to produce a suitable quality plan for the project;
b) Sufficient ETOPS qualified personnel to maintain the Flight dispatch procedure and
support additional Maintenance if required as mentioned in the operator maintenance
system manual;
c) Have system or process to use and control of parts and materials;
d) Process for the approval of deviations from maintenance documents;
e) An internal evaluation system;
f) Have access for Biman quality assurance staff for the purpose of evaluating ongoing
quality;
g) Have access for CAAB officials to all AMO/MRO contracted /subcontracted facilities
(Local and/or foreign) related to maintenance of Biman aircraft /Aircraft component(s)
for the purpose of audit, inspection, surveillance and visit.
h) A reporting structure that immediately notifies Biman of any significant defects, un-
airworthy conditions, Failures or Malfunctions.
i) A system of completing, reviewing, retaining maintenance records;
j) A system for calibration of tools and equipment;
k) A system of storage for keeping Biman supplied product;
l) A system of handling unsatisfactory product;
m) A system of handling storage, packaging and delivery;
n) A system of product identification and traceability;
o) A system of training to their staffs by the contractor itself as well as by Biman; (if
required)
p) A system to provide Certification of Release To Service (CRS) of an aircraft or
component;
q) A system for communication between the Biman and the contractor;
r) The Maintenance Agreement may work as Service Level Agreement (SLA) or a
separate SLA that includes clear Key Performance Indicators as agreed between
Biman and the contractor for assessment to achieve ongoing quality levels.
s) A system of periodic review meetings for discussion and evaluation of some or all of
below subjects:
- Contract Review
- Work scope Planning
- Technical Evaluation (ADs/CNs/SBs)
- Commercial and/or Logistics
- Quality
- Reliability

Rev: 21
Date: 10-May-2022
D. Maintenance Agreement Procedure:

For making Maintenance agreement with awarded AMO/MRO, Biman maintains following
Procurement Policy & Delegation of Financial Authority:
(i) Tender Document/Schedule preparation committee mentioned in Biman Procurement
Policy & Delegation of Financial Authority (per Admin Order No. 13/2008) prepares Tender
Document/Schedule having required work scope/information and complying with Biman
Procurement Policy & Delegation of Financial Authority. The tender Document/Schedule is
sent for management approval. The management approved tender Document/Schedule is
sent with Tender Notice to Biman CMIS and Public Relation department for publishing in
Biman web site, at least one Bangla and one English daily newspaper. The tender is opened
by the Tender Opening Committee (TOC) mentioned in Biman Procurement Policy &
Delegation of Financial Authority in the specific date. After opening the tender all the
received offers sent to the Tender Evaluation Committee (TEC) for evaluation.
ii) After evaluating the received offers, the TEC prepares an Evaluation Report with its
recommendation and forward it to the management for approval. After obtaining
management approval, the procuring entity notifies to the successful Tenderer for
finalizing the Maintenance Agreement. Then agreement finalizing committee mentioned
in Biman Procurement Policy & Delegation of Financial Authority finalizes the
maintenance agreement with the successful Tenderer. A committee comprising members
from Engineering planning, Quality Assurance and Engineering Production visits the
Tenderers facilities to conform availability of facilities, requirement and standards. Then
the agreement is forwarded to the management for approval. After obtaining approval
the maintenance agreement is signed by the authorized official and sends it to Biman QA
for obtaining CAAB approval. The signed agreement is also sent to the concern section of
the Finance and other departments as necessary.
iii) All AMO/MRO contracted /subcontracted (Local and/or foreign) for Maintenance of
Biman aircraft / Aircraft component(s), shall provide CAAB access to their facilities for
audit, inspection, surveillance and visit.
1.14.35 Approval Procedure for New Technical Handling Agent Agreement
a. After obtaining required documents for the Technical Handling agreement, PE (C & CS)
forwarded following documents to Principal Engineer (Services & Audit) of Biman QA
through e-mail/ letter for review and processing for approval from CAAB.
i) Copy of company approval (MOE),
ii) list of certifying staffs with signed CA-182 form,
iii) Draft agreement
b. If any other information/document required by QA and/or CAAB, Contract & Customer
Service (C&CS) section contacts with the concern airline/agency to provide such
information/document to Engg. Planning and Biman QA.
c. CIP section also keeps vigilance during the approval processing period to expedite the
matter if necessary.
d. After getting CAAB approval, Biman QA informed DCE (EP)/ PE (C&CS) and send the
approval copy to the concerned airline/agency.

Rev: 21
Date: 10-May-2022
e.CIP section also arranges to obtain Management approval for payment of CAAB fees
required for approval. The file is forwarded through Biman QA for their action.
1.14.36 Procedure for Renewal/Extension of existing Technical Handling Agent Agreement
a. C & CS section monitors the expiry date of the CAAB approval of existing Handling agent
agreements and informs Principal Engineer (Services & Audit) of Biman QA about the
expiry dates of CAAB approval at least one month ahead of the expiry.
b. After getting extension / renewal of the CAAB approval, QA informs C & CS for onward
information to the concerned handling agents.
c. In case of renewal of CAAB approval, Biman QA sends approved renewal copy to the
concerned airline/agency with intimation to C & CS section.
d. CIP section then arranges to get Management approval for payment of CAAB fee in this
regard. The file is forwarded to Biman QA for next course of action.
1.14.37 Agreement Procedure to Local/Foreign Airlines/Operators
a. Biman Engineering provides line & base maintenance support up to A-check to any local
and foreign organizations which depends on Biman maintenance capabilities &
availability of facilities. Biman ensure services per customer request under the
agreement if signed.
b. Upon receiving a letter from respective operator/airlines addressing to Dy. Chief Engineer
(EP) intending to enter into a Maintenance Support Agreement (MSA), C & CS section
requests the operator/airlines to submit required documents/information like copy of
AOC, ATOL, C of R, C of A and Certificate of Incorporation as a limited Company in
Bangladesh etc.
c. Then CIP section prepares draft agreement by discussing with PE(C&CS)/DCE (EP) and
arrange an interdepartmental meeting including officials from Legal, Finance, Biman QA,
maintenance etc. to finalize the draft agreement.
d. The draft agreement is sent to respective operator/airlines for their review and
acceptance.
e. When the draft agreement is finalized by the both parties, CIP section proceeds for
obtaining Management approval through vetting by Legal and Finance to enter into the
agreement.
f. Subject to management approval, the agreement is signed and the agreement signed copy
is sent to concern section of Maintenance and Finance.
1.14.38 Procedure for Support/Services for foreign / domestic Operator/Airlines

A. Operator/Airlines having TAA and GHA Agreement with Biman:
a. When any operators/Airlines having agreement like TAA (Technical Assistance
Agreement), MSA (Maintenance Support Agreement) or GHA (Ground Handling
Agreement) with Biman requested in written for service, Planning (C&CS) section informs
concerned shops/section of Production whether they are capable to provide the services
or not.

Rev: 21
Date: 28-Aug-2022
b. If concerned shops/section of Production is capable, C &CS section issues a work order

and forward the letter to concerned Dy. Chief Engineer (LM /BM/OH) to arrange for
providing services of the operators/airlines and requests concern shop/section to inform
Engineering Planning (C & CS) section about the involvement of man-hours and materials
to complete the job and billing purpose.
c. After obtaining feedback form the concerned shop/section about man-hours and
materials, Planning (C & CS) section prepares the bills as per existing price list which is
send it to the Operator and concerned section of Finance.
B. Operator/Airlines having no agreement with Biman:
a. After receiving a letter for required services from any operators/Airlines having no
agreement with Biman, C & CS section first check with the concerned shops/section
whether they are capable to provide the services or not. If the shop/section is capable,
Planning C & CS section issues a work order number on behalf of DCE (EP) and forward
the letter to concerned DCE (LM/BM/OH) to arrange the services for the
operators/airlines and request to inform CIP section about the involvement of man-hours
and materials to complete the job for billing purpose.
b. Before completion of services, concern section/shop sends a letter to C & CS section with
details of man-hours and materials involves for the service. C & CS section prepares the
bills as per existing price list and send it to the concerned operators/airlines for making
advance payment to the concerned section of Finance keeping hold the delivery of the
items/services until completion of payment.
c. The operators/airlines submits the cash payment receipt to C & CS section and C & CS
section advise the concerned shop/section to provide the service.
d. For providing expertise services to the operators/airlines, C & CS section prepare
estimated bill after receive an estimated man-hours from concerned sections and send it
to the operators/airlines for making advance payment to concerned section of Finance.
e. After completion of advance payment, the operators/airlines submits the cash payment
receipt to C & CS section and CIP section advises the concerned section to release the
expert to perform the job. After completing the job, concern section informs C & CS
section about the involvement of actual man-hours. The CIP section then prepares the
final bill adjusting the estimated bill (if necessary) for final settlement.

BANGLADESH AIRLINES AIRWORTHINESS DATA CONTROL Rev: 4
Date: 25-May-2023
1.15 Airworthiness data control

(1) Control of information
(a) Technical library
Biman CAMO holds and uses applicable current maintenance data for the performance of
continuing airworthiness tasks. A technical Library is established and working under
Principal System Engineer (R&MP). Biman Technical library receives all updated Technical
Publications from Manufacturers, Vendors, customer(s) and distribute the same to the
concern section.
(b) Subscription’s control

Technical Library subscribes using web portals with My Boeing fleet.com, De Heavilland -
Dash8 400) and other component manufacturers to receive aircraft and component
manuals, IPC etc. Subscriptions are controlled by In-charge Technical Library.
(c) Information held / need regarding the scope of work

1. Dy. Manager, Technical Library shall download Maintenance data immediately after
being published at Boeing & De Havilland web portals. Technical Library also receives
document through Courier/Post office and other respective department (example-
Quality Assurance, Flight Ops. etc.).
2. After downloading/receiving, the data/manuals are entered into the Manual/Data
incoming register. Downloaded copies are persevered in PDF format in library
Computer and on DVDs, which are marked as ‘Master copy’ with inerasable ink with
date.
3. Due to a time difference between different geographic zones and due to manuals
received on weekends, a difference of 2-3 days might occur between the data/ manual
effectivity date and the date on which the data/ manuals have been distributed to
users. These are treated as acceptable. However, every effort is made by Biman
Technical Library to make the data/ manuals kept in Biman Library Server and
distributed to users before the effective date.
(d) Issue / amendment control
Issue/amendment of aircraft/component manuals is controlled by Manufacturer /vendors.
Upon receiving the updated manuals, Library In-charge circulates a notice for each type of
Aircraft in Biman fleet to users.
(e) Applicable maintenance data

For the purposes of this Part, applicable maintenance data is:
1. any applicable requirement, procedure, standard or information issued by CAAB;

Date: 25-May-2023
2. any applicable airworthiness directive,

3. applicable instructions for continuing airworthiness, issued by type certificate holders,
supplementary type certificate holders and any other organisation that publishes such
data in accordance with Part 21.
4. any applicable data issued in accordance with 145.A.45(d).
(2) Technical information amendment procedures

(a) Manuals
Aircraft/component Manuals amendment is done by manufacturer and vendors and
uploaded to their websites. All updated Aircraft manuals are downloaded by Dy.
Manager/Assistant Manager (Technical library) as per manufacturer’s Revision Schedule
and updated in the Biman server.
(b) Service Information (AD, ASB, SB, SIL, etc.)

AD is downloaded by PSE (R&MP) and distributed to system groups. Usually System
Engineer and/or Principal System Engineers receive/download Alert Service Bulletin,
Service Bulletin, Service information letter, Multi Operator Messages, Reference Instruction
letter, Modification summary package and other technical literatures from the
manufacturer’s and vendor’s e-mail/web portal. Biman Technical Library may also receive
few technical literatures from manufacturer or vendor, then sends through e-mail and
notify to concern section/department.
(c) Distribution:
1. Manuals are distributed to the following recipients:

i. CAAB (As per regulatory requirement)
ii. On-Board Flight Library
iii. Duty Engineers’ Room
iv. MCC Room
v. Base Maintenance
vi. Station Engineer (CGP & ZYL)
vii. DCE (Planning) for distribution to Contracted Maintenance Organizations.
2. All received/downloaded data/manuals are kept and updated in Biman Library Server
(Data Server), so that all Engineering and MM personal can read by using the Link: \\fil-
bal-01\library. In case of data server goes down, all updated manuals will be distributed
immediately in PDF format through memory drive as per distribution list.
(3) Company Technical Procedures / Instructions

(a) Issue / Amendments control
Technical Procedures /Instructions and their issues/amendments are published and
controlled by different departments (as applicable).

Date: 25-May-2023
(b) Distribution: access to the staff

Biman’s Technical Instructions like MO, IO, RO, Technical notice, Engineering Advice etc.
are distributed to recipients by SE (Engineering Services). Company policy manuals are
published on Biman LAN server. Few hard copy manuals are distributed as per the
distribution list of the manual.
(4) Maintenance documentation
(a) Preparation from approved sources
Following maintenance documents are prepared to maintain continuing airworthiness of
Biman fleet Aircraft:
i) Line maintenance Inspection sheet (PFI) and other schedule check sheet like DI, ALC, 60
Hrs elapsed Inspection, Weekly/ Bi-weekly Inspection sheet are prepared according to
customized AMP for Aircraft type and approved by Quality Assurance. These sheets
are supplied to Line Maintenance of contracted AMO for accomplishment. Prescribed
Work Order sheet is issued only for accomplishment of 60 Hrs elapsed Inspection,
Weekly/ Bi-weekly Inspection sheet and other Out of Phase Task.
Sample is given in Chapter 5.8 SL #
ii) Task Card/Job Card is prepared for each task of an approved AMP in prescribed Form
and submitted to Line Maintenance/ Base Maintenance of contracted AMO with
prescribed Work Order sheet for accomplishment.
Sample is given in Chapter 5.8 SL #.
iii) A NRC (Non Routine Card) is raised by contracted AMO authorized person during
schedule maintenance Check which comprises with schedule/unscheduled
maintenance Work Order sheet.
Sample is given Chapter 5.8 SL #
(b) Work card/worksheet system (AMC 145.A.45 I e )
Dy. Manager (Record) of Maintenance planning maintains a register to provide Work
Order number for each Task. The Register contains date of issue, Aircraft registration
number and Task description in brief. Separate Work Order number is issued by
maintaining sequence with date for each schedule Work Sheet and Transit Work Sheet to
accomplish schedule / unscheduled maintenance work in day-to-day basis.
Schedule Work Sheet comprises with AMP related all Tasks, deferred NRCs, Engineering
Advices and repetitive MO/IO etc.
Planning Assistant monitors day-to day work of Transit Work Order for PFI and DI, which
is issued at the beginning of the Year. Another transit Work Sheet issued for unscheduled
maintenance which comprises with 60 Hrs elapsed Inspection sheet, Weekly/ Bi-weekly
Inspection sheet, Nav Data/ Software upload, Aircraft data download task, Inspection
against AD/SB, SIL and other Out of Phase Task.
(c) Differentiate disassembly, accomplishment, reassemble and testing
i) Disassemble
Any small part or component is separated or take apart from the whole component
or assembly in order to repair or to understand its function, is defined as
Disassemble.

AIRWORTHINESS DATA CONTROL Date: 28-Dec-2021
ii) Reassemble
Different small part or component of an assembly bring back to fit or join together to
make complete assembly for a particular function, is define as reassemble.
iii) Accomplishment
An accomplishment is the state that has been accomplished, completed, carried out
or finished perfectly as directed to perform.
iv) Testing
Testing is a procedure of determining the operational quality, performance, reliability
or measuring ability to intended function of a component, complete assembly or a
system through an examination or experiment.
(d) Lengthy maintenance task – supplementary work card /worksheet
Record section uses separate Supplementary Work Sheet (SWS) Register, which is
maintained to issue Supplementary Work Sheet required against each aircraft during
accomplishment of lengthy maintenance work like major component/assembly change,
Engine change or Engine build up etc. Each SWS is issued by making an entry in the SWS
Register.
(e) Amendment control
(1) Maintenance planning record section maintains separate register to control and issue
Form number in respect of all Forms and Inspection/ Check sheets prepared by
Engineering Planning department. Each Form No. preceded by EMM/EP from 3900 to
3999 with Issue-01, Rev-00 and Date for new issue. The Revision no is changed each time
the Form is revised or amended. Dy. Manager (Record) controls the register.
(f) Transfer / transcribe of airworthiness data
Aircraft airworthiness data for schedule/ unscheduled component change (HT item or
other component changes against rectification of AML defects) is obtained from
approved AMP based task card, rectification of AML Defect and NRC, Inspection against
AD/SB, during Preflight Inspection and other unscheduled Inspection/ checks.
Concern Planning Assistant transfers the data with his Signature, Staff no and Date into
the following Planning documents as applicable:
a) Component removal/ installation Register
b) Hard time Component Status List
c) Component History cards
d) Aircraft Readiness Log (ARL).
e)Computer database
When transferring data particular pages of the Job Cards/NRC/AML or Inspection cards are
stamped as “Data Transferred” for proper authentication.

TRAININGS Date: 28-Aug-2022
1.16 TRAININGS
1.16.1 Training policy
(1) It is the policy of Biman to provide appropriate training for its staff, as deemed necessary to
meet its operational requirements. CAMO Manager, Quality Manager and Deputy Chief
Engineers monitors that sufficient number of staffs are suitably trained and qualified to
satisfy its operational requirements and to satisfy the responsibilities associated with the
CAAB Part-M continuing airworthiness management functions.
(2) Mostly Engineers are directly involved with the primary functions of continuing
airworthiness management functions and quality. To ensure accountability for the assigned
jobs they are issued with Authorisation. Moreover, the Pre Flight Inspection Authorisation is
issued to appropriately qualified personnel. Besides them some other staffs are there to
assist the function of continuing airworthiness management.
(3) Training requirement is analysed for personnel, at all levels, in the organisation. The CAMO
Manager and Deputy Chief Engineers review training needs at intervals not exceeding two
years or at more frequent intervals if, and when, significant changes occur to the
organisation, procedures and aircraft types operated. Training programme includes aircraft
type, specialised training, continuation training for Engineers/personnel involved in
Continuing Airworthiness Management and Quality. Adequate initial and continuation
training is provided and recorded to ensure continued competence of the staff.
1.16.2 Training Records:
Deputy Chief Engineer(s) retains the training records of individual working under them. The
training records contain the following information:
- Name & Identification No. of the staff
- Training dates/duration
- Name/Contents of training Courses
- Name of the training providers
Quality Manager, in his office, maintains the records of Training and Authorisation issued for
Personnel working in Biman CAMO organization.
1.16.3 Training Requirements
All Biman CAMO personnel are provided with Initial Training and Continuation Training, as
applicable to their assigned tasks and responsibilities. [AMC M.A.706(k) ]
A. Initial Training:

(1) After joining in Biman CAMO, each personnel are provided with selected initial trainings
as appropriate to their assigned tasks, duties and responsibilities
(2) Subjects, Duration and Method of training are established depending on the position of
the candidates in the organization. List of initial trainings and recurrent trainings for a
specific group of engineers, auditors, officers and staff are described in the paragraphs
1.16.4 and subsequent paragraphs.
B. Continuation of Training:
(1) Objective of the continuation training is to ensure continued competence and that the
personnel remain current in terms of procedures, human factors, and knowledge of
their functions and any changes to the regulations.
(2) The continuation training programs covers, as a minimum, Modifications on aircraft
systems, Relevant requirements such as CAAB Act, CAR 84 & relevant ANOs,
Company/Organizational procedures, recent safety issues etc.;
(3) Head of the department/Section develops the recurrent/continuation training
syllabus, prepares the training material and conducts the training. For
recurrent/continuation trainings the syllabus are approved by the Quality Manager.
The trainers/instructors for recurrent/continuation trainings are nominated by CAMO
manager and authorized by the Quality Manager.
(4) If the applicant for authorization is an instructor of the same course and has taken at
least one course as an instructor during last 24 months (36 months for SMS), he does
not require attending the continuation training of same course.
1.16.4 Training Requirements for System Engineers
A. Initial trainings on following subjects

(a) Aircraft Maintenance Engineering Course.
(b) Aircraft B1.1/B2 Type Course (Theoretical & practical) OR Structural & Composite Repair
course for Structures SE.
(c) Responsible System Engineering (RSE) Course OR Engineering course for System
Engineers.
(d) Regulations (Airworthiness Legislation or Part-M or Module-10 )
(e) Safety Management Systems course
(f) Human Performance Limitations Course
(g) Fuel Tank Safety Course
(h) Electrical Wiring Interconnect System Course

(i) Company Procedures/task Training

(j) Maintenance Programme Course – for Maintenance Programme System Engineers.
(k) Reliability Course – for Reliability System Engineers
(l) E-Enabling course – for e-Enabling & Software System Engineers
(m) Engine Health Monitoring Course - for Propulsion System Engineers
(n) Practical experience on relevant Engineering service function(s), Maintenance
Programme, Reliability, E-Enabling, AHM and EHM functions as applicable.
(o) Familiarization – 02 Weeks in Line maintenance, 01 Week in Component Maintenance,
06 Weeks in Base maintenance, 02 Week in Engineering planning, and 01 Week in Quality
Assurance. Total twelve (12) weeks after completion of Aircraft Maintenance Engineering
Course.
B. Recurrent or Continuation trainings on following subjects -
SL Course name Interval Duration
1 Regulations (Airworthiness Legislation or Part-M or Module-10) 24 M 10 Hours
2 SMS. 36 M 05 Hours
3 Human Performance Limitations 24 M 05 Hours
4 Company Procedures/task Training 24 M 05 Hours
5 Aircraft B1.1/B2 Type Course (as applicable) 24 M 15 Hours
1.16.5 Training Requirements for Reliability/AMP Officers/Staff
A. Initial trainings :
1. Company Procedures/task Training
2. Reliability Course
3. Maintenance Programme Course
4. SMS course
5. Human Performance Limitations Course
6. IT productivity Tools
7. Part-M
B. Recurrent trainings
1. SMS Recurrent Training
4. Part-M

1.16.6 Training Requirements for Library Officers/Staff
A. Initial trainings
2. SMS course
5. Part-M
B. Recurrent trainings:
1. SMS Recurrent Training,
4. Part-M
1.16.7 Training Requirements for Planning Engineers
1. Aircraft Maintenance Engineering Course.
2. Regulation Course (Airworthiness Legislation or Part-M or Module-10)
3. Human Performance & Limitation Course
4. Engineering Planning Course
5. Safety Management System (SMS) Course.
6. Fuel Tank Safety Course
7. Electrical Wiring Interconnect System Course
8. Aircraft B1.1/B2 Type Course or AF/EN/EL/IN/RR type course.
10. Practical experience on relevant Engineering Planning function(s).
11. Familiarization – 02 Weeks in Line maintenance, 01 Week in Component Maintenance,
06 Weeks in Base maintenance, 02 Week in Engineering Services, 01 Week in Quality
Assurance. Total twelve (12) weeks after completion of Aircraft Maintenance
Engineering Course.
1 Regulations (Airworthiness Legislation or Part-M or Module-10) 24 M 10 Hours

4 Company Procedures/task Training. 24 M 05 Hours

Note: Engineer Officers (EO) or System Engineers (SE) having five years working experience in Biman
E&MM and currently working in Engineering Planning are not required to get trainings
mentioned in para 1.16.7.A (4, 6, 7, 10 and 11).
1.16.8 Training Requirements for Planning Officers/Staff
2. SMS course
5. Engineering Planning Course
6. Part-M
1. SMS Recurrent Training
2. Human Performance Limitations Recurrent Course
3. Procedures/task Recurrent Training
4. Part-M
1.16.9 Training Requirements for Quality Engineers/Auditors

1. Basic B1.1/B2 License OR Aircraft Maintenance Engineering Course
2. Basic Quality course
3. Audit Technique Course – for Auditors
4. Maintenance Programme Course – for Auditors
5. Reliability Course – for Auditors
6. Aircraft B1.1/B2 Type Course (Theoretical & practical).
7. Company Procedure/Task Training
8. Regulation course (Airworthiness Legislation or Part-M or Module-10)
9. Safety Management Systems course
11. Fuel Tank Safety Course
12. Electrical Wiring Interconnect System Course
13. Practical experience on relevant Quality Assurance functions, Maintenance
Programme Course (for Auditors), Reliability Course, Course (for Auditors) and Audit
Technique Course (for Auditors).

14. Familiarization – 02 Weeks in Line maintenance, 02 Week in Component

Maintenance, 04 Weeks in Base maintenance, 02 Week in Engineering Planning, 02
Week Engineering Services. Total twelve (12) weeks after completion of Aircraft
Maintenance Engineering Course.
Note: Engineer Officers (EO) currently working in quality Assurance are not required to get
trainings mentioned in para 1.16.9.A (1, 13 and 14).
B. Recurrent or Continuation trainings on following subjects
1 Regulations (Airworthiness Legislation or Part-M or 24 M 10 Hours
Module-10)
4 Company Procedures/task Training 24 M 05 Hours
5 Audit Technique 24 M 05 Hours
1.16.10 Training Requirements for Quality Assurance Officers/Staff

2. SMS course
5. Part-M
6. Basic Quality course
B. Recurrent trainings on :
1. SMS
2. Human Performance Limitations
4. Part-M
Note : After completion of familiarization, following format is used to submit experience.
Dept./Shop SL# Task Description Sign of Sign of Date

Name Trainee supervisor

Rev: 03
AUTHORIZATION Date:05-Dec-2022
Date: 28-Dec-2021
1.17 Authorisations
Engineers in Biman CAMO are issued following four categories of Authorisations.
Validity of each Authorization is two years.
(i) Pre-Flight Inspection (PFI) Category;

(ii) Engineering Services Category;
(iii) Engineering Planning Category;
(iv) Quality Assurance Category;
1.17.1 Application and issuance of Authorisation Certificate
(a) An applicant for Authorisation in only one category is made after attaining sufficient
experience in the specific category. Concurrent experience in more than one category is
not acceptable.
(b) An application for Authorisation shall be made by submitting completed Form
(EMM/QA/1302) together with the proof of training, qualification, experience and
competency assessment in a prescribed format (Form EMM/ES/2056 for ES) to Chief
Engineer, Quality Assurance upon fulfilling the requirement as stated in the paragraph
1.17.2.
(c) Upon receipt of application for Authorisation, qualification assessment is done by Chief
Engineer (QA) before issuing any Authorisation. Qualification assessment means collecting
copies of all documents that attest to qualification, such as training certificates, degree
certificates, license and/or any Authorisation held. The Quality Manager verifies whether
the candidate meets the qualifications for the Authorisation and grants the Authorisation.
(d) Before any Authorisation is issued, Chief Engineer Quality Assurances ensure that the
applicant understands the scope and limitation of Authorisation. Application along with
copies of all documents that attest to qualification and the issued Authorisation Certificate
are retained in the Quality Assurance Office.
(e) Prior to the entry into force of the applicable requirements of this CAME & Part-M,
Engineer having five years working experience in Biman E&MM and currently working in
Engineering Planning; Engineering Services or Quality Assurance will be issued with
multiple Authorisation but they are not required to get structured experience as
mentioned against different Category of Authorisations in 1.17.2 before issuance of initial
Authorisation. However, they will have to produce a minimum of 09 (nine) months
(Calendar) practical experience covering the entire scope of work.
(f) After the entry into force of the applicable requirements of this CAME section 1.17.2 &
Part-M, will be strictly followed for issuance of Authorisation.
1.17.2 Authorisations issued to Biman CAMO personnel:
1.17.2.1 Authorisation on Pre-Flight Inspection Category -
Category Pre-Flight Inspection (PFI), CLASS-II, Per type of aircraft.

Qualification (a) Holder of Basic License issued by CAAB or
(b) Holder of CPL/ATPL License on the type of aircraft issued/validated

Rev-20
AUTHORIZATION Date:
Date: 28-Dec-2021
28- Aug-2022
by CAAB.
Training (a) Relevant Task Training for PFI Holders; and
(b) Regulation course (Airworthiness Legislation or Part-M or Module-
10); and
(c) Company Procedure/task Training (relevant to Biman Policies and
procedures as laid down in this CAME); and
(d) Safety Management System; and
(e) Human Performance Limitations Course; and
(f) Continuation Training on Regulation, HPL & SMS.
Experience for Have carried out at least 7 (seven) scheduled Pre-Flight Inspections
new (PFI) or equivalent inspections in different date under the
Authorisation supervision of a Biman employed appropriately Authorised PFI Holder.
Experience for (a) Relevant Task Training for PFI Holders;
additional (b) Have carried out at least 7 (seven) scheduled Pre-Flight Inspection
Authorisation (PFI) or equivalent inspections in different date under the
supervision of a Biman employed appropriately PFI Authorisation
Holder.
Scope Issue necessary certification upon fulfilling the following before the
flight:
01. Must use the latest Pre-Flight Inspection Sheet as a reference for
performing PFI.
02. Inform Biman Engineering MCC (Maintenance Control Centre) at
Dhaka Base (Telex: DACNEBG, Phone+88028901259, E-Mail:
[email protected]) if any incoming defect is entered in Aircraft
Technical Log or any defect is observed during inspection.
03. Carry out necessary certification upon consultation with MCC. If a
defect can be deferred in accordance with the MEL which does not
require a “maintenance procedure” or the procedure is clearly
identified in the MEL as one that may be performed by the PFI
authorized staff.
04. Fuel and oil Quantity uplifted and departure quantity is recorded on
the Technical Log.
05. Must fill in the appropriate column of Technic Log.
1.17.2.2 Engineering Services Authorisations :
A.
Category Engineering Services Category (Structure/ Airframe / Propulsion/
Electric/ Instrument/ Radio Radar Systems). CLASS-I
Authorisation Airframe Category (Engineering Services): AFC-X1, Per type of aircraft.
names and ATA chapters – 05, 12, 20, 27, 28, 29, 30, 32, 36, 38, 47
codes Structure Category (Engineering Services): STC-X1, Per type of aircraft.

Rev-2
AUTHORIZATION Date:
Date 28-Dec-2021
: 28- Aug-2022

ATA chapters – 05, 12, 20, 25, 50, 51, 52, 53, 54, 55, 56, 57
Propulsion Category (Engineering Services): ENC-X1, Per type of aircraft.
ATA chapters – 05, 12, 20, 61, 70, 71, 72, 73, 74, 75, 76, 78, 79, 80
Propulsion Category (Engineering Services): ENC-X2, For two types of APU
ATA chapters – 05, 12, 20, 49
Electric Category (Engineering Services): ELC-X1, Per type of aircraft.
ATA chapters – 05, 12, 20, 21, 24, 26, 33, 39
Instruments Category (Engineering Services): INC-X1, Per type of aircraft.
ATA chapters – 05, 12, 20, 22, 31, 34 (Instrument Part), 35, 42,
45, 46(ONS), 77
Radio & Radar Category (Engineering Services): RRC-X1, Per type of
aircraft.
ATA chapters – 05, 12, 20, 23, 34 (Radio/Radar Part), 44, 46 (EFB)
Qualification B. Sc. in Mechanical Engineering / Electrical and Electronic Engineering /
Aeronautical (Aerospace/Avionics) Engineering.
Training (a) Aircraft Maintenance Engineering Course.
(b) B1.1/B2 Type Course in related Aircraft Type Category OR Structural
& Composite Repair course; and
(c) Responsible System Engineering (RSE) Course; or Engineering course
for System Engineers; and
(d) Course on Regulation or Module-10 or Part-M; and
(e) Company Procedure/Task Training; and
(f) Safety Management System; and
(g) Human Performance Limitations Course; and
(h) Fuel Tank Safety; and
(i) Electrical Wiring Interconnect System; and
(j) Continuation Training as in para 1.16.4.B (1, 2, 3, 4) if applicable.
Note: System Engineers (SE) having five years working experience in
Engineering Services are not required to get trainings mentioned
in (h) & (i) above.
Experience
(a) Familiarization – 02 Weeks in Line maintenance, 01 Week in
Component Maintenance, 06 Weeks in Base maintenance, 02 Weeks
in Engineering planning, and 01 Week in Quality Assurance. Total
twelve (12) weeks after completion of Aircraft Maintenance
Engineering Course.
(b) Must have a minimum of 03 (Three) months (Calendar) practical
experience in Engineering Services in the related system of applicable
Type of aircraft, after completion of Aircraft Maintenance Engineering
Course.

Rev-20
AUTHORIZATION Date:
Date :28-Dec-2021
28- Aug-2022

Note:
(1) Concurrent experience in more than one Engineering
Services Category is not acceptable. Experience may be
continuous or discrete.
(2) In case of induction of new aircraft type in Biman Fleet, after
successfully completion of B1.1/B2 type course from
manufacturer this additional 03 (three) months practical
experience in Engineering Service is not required.
(3) Those who are having Class-I Engineering Services
authorization in legacy system (before Part-M approval), are
not required Experience para (a) and (b) above.
Experience for (a) Must have at least one Engineering Services Authorisation in the same
subsequent/ Category.
extension (b) Must have passed B1.1/B2 Type Course for applied Category.
Authorisation (c) Must have a minimum of 06 (six) months (Calendar) practical
experience on Engineering Services in the related system on applicable
Type of aircraft.
Note:
1. Practical experiences is counted after issuance of last Engineering
Services Authorisation.
2. In case of induction of new aircraft type in Biman Fleet, after successfully
completion of B1.1/B2 type course from manufacturer this additional 06
(six) months practical experience in Engineering Service is not required.
Scope Prepare & Issue Maintenance Directions on specific category (mention
the ATA Chapter & specific Aircraft/ Engine/APU arising out of:
1. Issuance of Engineering orders (MO, IO, RO), Engineering Advice,
Technical Notice etc. on specific category arising out of:
(i) Evaluation of Airworthiness Directives, Service Bulletins and
other technical literature.
(ii) Analysis of Reliability statistics for defects and malfunctions
reported by maintenance, flight crews and other sources.
(iii) Monitoring and analysis of shop reports for product
improvement.
(iv) Aircraft/Engine/APU health monitoring.
(v) Evaluation of structural defects/damage, corrosion and fatigue
etc. (only for STC-X1 (Structures) Category)
2. Evaluation of Alternate Parts
3. Evaluate maintenance programme tasks for effectiveness and
periodicity, and provide proposals for escalation, de-escalation,
addition or deletion.
B.
Category Reliability Program , CLASS-II

Rev-20
AUTHORIZATION Date:
Date :28-Dec-2021
28- Aug-2022
Authorization names/ RPC-Y1 : Reliability Program, Does not depend on Aircraft Type.
subject and codes Subject : Reliability Program functions
Qualification Holder of Class-I Engineering Service Authorisation either in Structure,
Airframe, Propulsion, Electric, Instrument or Radio Radar category.
Training (a) Reliability course
(b) Relevant Continuation Trainings as applicable.
Experience (a) Must have minimum of 06 (six) months (calendar) practical experiences on
Reliability Function.
Note: The practical experience for Reliability Authorisation is counted after
the date of obtaining last Engineering Services Authorisation.
Scope Establishment and carry out of Aircraft System and Component Reliability
program of specific aircraft.
C.
Category Maintenance Program, CLASS-II
Authorization name/ MPC-Y1 : Maintenance Program , Per type of aircraft.
subject and codes Subject : Maintenance Program functions
Qualification Holder of Class-I Engineering Services Authorisation either in Structure,
Airframe, Propulsion, Electric, Instrument or Radio Radar.
Training (a) Maintenance Programme Course
(b) Must have passed B1.1/B2 Type Course for applied Category
(c) Relevant Continuation Training as applicable.
Experience (a) Must have minimum of 06 (six) months practical experience on
Maintenance Program functions.
Note: The practical experience for Maintenance Program Authorisation is
counted after the date of obtaining last Engineering Services
Authorisation.
Experience for (d) Must have at least one Engineering Services Authorization in the same
additional Category.
Authorization in (e) Must have passed B1.1/B2 Type Course for applied Category.
same category (f) Must have a minimum of 06 (six) months (Calendar) practical
experience/OJT on maintenance Program functions on applicable Type of
aircraft.
Note: 1. Practical experiences/OJT is counted after issuance of last
Engineering Services Authorization.
2. In case of induction of new aircraft type in Biman Fleet, after successfully
completion of B1.1/B2 type course this additional 06 (six) months practical
experience in Engineering Service is not required.
Scope Prepare and revise Aircraft Maintenance program of specific aircraft
Type.
D.
Category Engine Health Monitoring, CLASS-II
Authorization name/ ENC-Y1 : Engine Health Monitoring , per Type of Aircraft
subject and codes Subject : Engine Health Monitoring Functions
Qualification Holder of Class-I Engineering Service Authorisation in Propulsion systems
Training (a) Engine Health Monitoring Course on applied engine type
(b) Relevant Continuation Training as applicable.
Experience (b) Must have minimum of 06 (six) months practical experiences on relevant
Engine type.
Note: The practical experience for Engine health monitoring Authorisation is
counted after the date of obtaining last Engineering Services

Rev: 20
AUTHORIZATION Date: 28-Aug-2022
Date: 28-Dec-2021
Authorisation.
Experience for (a) Engine Health Monitoring Course on applied engine type
additional
Authorization in
same category (c) Must have minimum of 06 (six) months practical experiences on
relevant Engine type.
Note: The practical experience for additional Engine health monitoring
Authorisation is counted after the date of obtaining last Engineering
Services Authorisation.
Scope (a) Can Perform Engine Health Monitoring
(b) Can Prepare & Issue directions for necessary action upon performing
Health Monitoring of specific Engine.
E.
Category e-Enabling, CLASS-II
Authorization e-Enabling Functions : ENB-Y1 , Does not depend on Aircraft Type
name and codes Subject : All e-Enabling functions.
Qualification Is a holder of Class-I Engineering Service Authorisation in Electric, Instrument or
Radio Radar systems.
Training (a) E-Enabling Tasks Course
Experience Must have minimum of 06 (six) months practical experiences on e-Enabling
Functions.
Note: The practical experience for e-Enabling Functions Authorisation is
counted after the date of obtaining last Engineering Services Authorisation.
Scope
This authorization holder can perform following functions :
Creation of AMI, Certification and sending LSAPs to LSAPL, monitoring validity
of LSAPs using LSAPL, downloading configuration and data from aircraft using
LSAPL, keep software configuration of individual airplane.
1.17.2.3 Engineering Planning Authorisations
Category Aerospace / Avionics Systems of Engineering Planning; CLASS-I

Authorisation AEP-X1: Aerospace Category (Engineering Planning), per type of aircraft.
name(s) and ATA chapters – 05,11,12, 20, 25, 27, 28, 29, 30, 32, 36, 38, 47, 49, 50, 51,
codes 52, 53, 54, 55, 56, 57, 61, 70, 71, 72, 73, 74, 75, 76, 78, 79 & 80
AVP-X1: Avionics Category (Engineering Planning), per type of aircraft.
ATA chapters – 05, 11, 12, 20, 21, 22, 23, 24, 25, 26, 31, 33, 34, 35, 39,
42, 44, 45, 46 & 77.
Qualification
B. Sc. in Mechanical Engineering / Electrical and Electronic Engineering /
/ Aeronautical (Aerospace/Avionics) Engineering
OR

Rev:
BANGLADESH AIRLINES PART 1, CHAP 1.17 Rev:20
Date: 28-Aug-2022
AUTHORIZATION Date: 28-Dec-2021

Holder of B1.1/B2 Type Rated AME having at least five years working
experience as a Type Rated AME in Line/Base maintenance.
Training (a) Aircraft Maintenance Engineering Course;
(b) B1.1/B2 or AF/EN/EL/IN/RR type course;
(c) Engineering Planning Course;
(d) Course on Regulation or Part-M or Module-10;
(e) Company Procedure/task Training;
(f) Safety Management System;
(g) Human Performance Limitations Course;
(h) Fuel Tank Safety;
(i) Electrical Wiring Interconnect System;
(j) Continuation Training as in para 1.16.7.B (1, 2, 3, 4) if applicable.
Note : Engineer Officers (EO) or System Engineers (SE) having five years
working experience in Biman E&MM and currently working in
Engineering Planning are not required to get trainings
mentioned in (c), (h) & (i) above.
Experience (a) Familiarization – 02 Weeks in Line maintenance, 01 Week in
Component Maintenance, 06 Weeks in Base maintenance, 02 Weeks
in Engineering Services, and 01 Week in Quality Assurance. Total
Engineering Course.
(b) Must have a minimum of 03 (three) months (Calendar) practical
experience on Engineering Planning functions after completion of
Aircraft Maintenance Engineering Course.
Note:
(1) Concurrent experience in more than one Engineering Planning
Category is not acceptable. Experience may be continuous or
discrete.
successfully completion of B1.1/B2 type course from manufacturer
this additional 03 (three) months practical experience in Engineering
Planning is not required.
Experience for (a) Must have at least one Engineering Planning Authorisation in the
subsequent/ same Category.
extension (b) Must have passed B1.1/B2 Type Course for applied Category.
Authorisation
(c) Must have a minimum of 06 (six) months (Calendar) practical
in same
experience on Engineering Planning functions.
category
Note:
1. Practical experiences is counted after issuance of last Engineering
Planning Authorisation.
2. In case of induction of new aircraft type in Biman Fleet, after

Rev: 0
2
Date: 28-Aug-2022

this additional 06 (six) months practical experience in Engineering
Planning is not required.
Scope Perform the following function on specific category:
a) Prepare Task Card/Top Sheet /AMP Status based on Latest Aircraft
Maintenance program (AMP).
b) Update aircraft AMP status time to time on New AMP
revisions/TR/after Check performance.
c) Prepare Task Card /work card based on Engineering Order
(I.O/MO/RO/EA)
d) Prepare all schedule check work package per AMP including Re-
delivery checks (Lease A/C)
e) Attend, perform associated tasks & Monitor all Maintenance
Checks including aircraft induction & re-delivery checks including
bridging checks.
f) Submit Demands for consumable parts, Tools & Equipment, Kits,
TCI items, Materials including rotables components, perform
associated tasks and update documents.
g) Monitoring and advice Planning Assistants/JPOs detailed for
respective aircraft.
h) Monitoring maintenance program/day to day designated aircraft
for maintenance.
1.17.2.4 Quality Assurance Authorisation:

A.
Category Aerospace/ Avionics Category of Quality Assurance, CLASS-I
Authorisation AEQ-X1: Aerospace Category (Quality Assurance), Per type of Aircraft.
name(s) and AVQ-X1: Avionics Category (Quality Assurance), Per type of Aircraft.
codes
Qualification B. Sc. in Mechanical Engineering /Electrical and Electronic Engineering /
Aeronautical (Aerospace/Avionics) Engineering
OR
Holder of B1.1/B2 Type Rated AME having five years working experience
as Type Rated AME in Line & Base Maintenance.
OR
Holder of Engineering Services Authorisations having five years working
experience as Authorized Engineer of Engineering Services.
OR
Holder of Engineering Planning Authorisations having five years working
experience as Authorized Engineer of Engineering Planning.
Training (a) Aircraft Maintenance Engineering Course.

Rev: 20
Date: 28-Dec-2021

(b) Relevant Type Course i.e. B1.1/B2 Type Course in related Category;
(c) Basic Quality Course; and
(d) Course on Regulation or Part-M or Module-10; and
(e) Company Procedure/task Training; and
(f) Safety Management System; and
(g) Human Performance Limitations Course; and
(h) Fuel Tank Safety; and
(i) Electrical Wiring Interconnect System; and
(j) Continuation Training as in para 1.16.9.B (1,2,3,4,6) if applicable.
Component Maintenance, 04 Weeks in Base maintenance, 02 Week
in Engineering Planning, 02 Weeks in Engineering Services. Total
Engineering Course.
experience on Quality Assurance functions after completion of
Aircraft Maintenance Engineering Course.
Note:
(0) Concurrent experience in more than one Quality Assurance Category
is not acceptable. Experience may be continuous or discrete.
this additional 03 (three) months practical experience in Quality
Assurance is not required.
Experience for (a) Must have at least one Class -I Inspection Authorisation in the same
additional Category.
Authorisation (b) Must have passed B1.1/B2 Type Course in related Category.
in same (c) Must have 06 (six) months (Calendar) practical experience in Quality
category Assurance.
Note:
1. Practical experience is counted after issuance of last Class -I
Authorisation.
2. In case of induction of new aircraft type in Biman Fleet, after
this additional 06 (six) months practical experience in Quality
Assurance is not required.
Scope Perform the following functions on Aerospace/Avionics category:
1. Process, scrutinize and recommend for License/CAMO Authorisation
applications.
2. Investigation of incidents, occurrences and Prepare of CA-31 form.
3. Processing of renewal of Certificate of Airworthiness (C of A) of
aircraft.


4. Attending VVIP inspection to ensure proper completion of the check.
5. Prepare Concession/Dispensation application.
6. Verify Proposed amendment of Aircraft Maintenance Program
(AMP), QAPM, MEL, MOE.
7. Verify inclusion of capability enhancement in the component
Maintenance workshops.
8. Ensure compliance of AD/SB/ Modification status of aircraft.
9. Implement and maintain safety management system (SMS)
throughout the engineering and material management and
ensure continuous improvement of SMS by encouraging a
positive safety culture.
B.
Category Audit , CLASS-I
Authorisation AUQ-X1: Audit Category (Quality Assurance);
name(s)/subject All Aircraft
and codes Subject: Conduction audit in different areas related to Part-M & AOC of
Biman Bangladesh Airlines Ltd.
Qualification B. Sc. in Mechanical Engineering /Electrical and Electronic Engineering /
Aeronautical (Aerospace/Avionics) Engineering
OR
Holder of B1.1/B2 Type Rated AME having five years working experience
as Type Rated AME in Line & Base Maintenance.
OR
Holder of Engineering Services Authorisations having five years working
experience as Authorized Engineer of Engineering Services.
OR
Holder of Engineering Planning Authorisations having five years working
experience as Authorized Engineer of Engineering Planning.
Training
(a) Aircraft Maintenance Engineering Course; and
(b) B1.1/B2 Type Course in any aircraft type present in Biman fleet; and
(c) Basic Quality Course; and
(d) Audit Technique Course OR Aviation Internal Auditor Course; and
(e) Course on Regulation or Part-M or Module-10; and
(f) Company Procedure/task Training; and
(g) Safety Management System; and
(h) Human Performance Limitations Course; and
(i) Fuel Tank Safety; and
(j) Electrical Wiring Interconnect System; and
(k) Maintenance Programme Course; and
(l) Reliability Course; and

Rev: 20
Date: 28-Dec-2021
Category Audit , CLASS-I

(m) Continuation Training as in para 1.16.9.B (1,2,3,4,6) if applicable.
Component Maintenance, 04 Weeks in Base maintenance, 02
Week in Engineering Planning, 02 Weeks in Engineering Services.
Total twelve (12) weeks after completion of Aircraft Maintenance
Engineering Course.
experience on Quality Assurance Audit functions after completion
of Aircraft Maintenance Engineering Course.
Note: Concurrent experience in more than one Quality Assurance
Category is not acceptable. Experience may be continuous or discrete.
Experience for (a) Must have at least one Class -I Inspection Authorisation in the same
subsequent / Category; and
extension of (b) Relevant Type Course i.e. B1.1/B2 Type Course in aircraft type
Authorisation in present in Biman fleet; and
same category (c) Must have 06 (six) months (Calendar) practical experience in Quality
Assurance.
Note:
1. Practical experience is counted after issuance of last Class -I
Authorisation.
2. Concurrent experience in more than one Quality Assurance Category
is not acceptable.
Scope Perform quality audit of different audit area as listed in quality audit
plan related to Part-M & AOC of Biman Bangladesh Airlines Ltd.
1.17.3 Authorisation Certificate Format & Distribution Procedure
(a) Authorisation Certificate is issued in two Original Copies.
(b) Authorisation Certificate is issued to the Holder and all the following Divisions are
intimated through letter by the Chief of Quality Assurance or his Authorised
Representative:
(i) One Copy of Original Authorisation Certificate to the Authorisation Certificate
Holder.
(ii) Another Copy of Original Authorisation Certificate is retained in the personal file
of the Authorisation Certificate Holder in Quality Assurance Division.
(iii) One copy of the letter by Chief of Quality Assurance or his Authorised
Representative regarding issuance of Authorisation Certificate is forwarded to the
Director Engineering & M.M, Divisional Heads, Assistant Manager (Admin) /
Administrative Officer of Engineering Wing, Manager Co-ordination to MD & CEO
(for kind information of the Managing Director & CEO).
1.17.4 Control of Authorisation Certificate Procedure
(a) The “Authority Number” is designated as assigned number prefixed with code “QA”;
which is issued serially by the Quality Assurance Division.

(b) Record of all Authorisation Certificate Holder is maintained in a register by the Licence &
Training Co-ordination Cell of Quality Assurance Division.
(c) Every individual Authorisation Certificate Holder may be issued with a Stamp (optional)
with Authority Number.
(d) When suspended or cancelled, the original copy of the Authorisation Certificate is
returned to Quality Assurance by the respective Authorisation Certificate Holder. At the
same time the Stamp (if issued) shall also be returned.
1.17.5 Procedure for Renewal of Authorisation Certificate
(a) An application for renewal (Form No. EMM/QA/1302) shall be made by submitting
completed form together with Authorisation Certificate and Proof of Experience in a
prescribed format to Quality Assurance Office at least three weeks prior to expiry of the
Authorisation Certificates. Respective Departmental Head shall forward the application
for such renewal to the Quality Assurance Office.
(b) For renewal of PFI Authorisation the candidate must provide evidence of at least 7
(seven) scheduled Pre-Flight Inspection (PFI) or equivalent inspections at different
date in previous 24 months period.
(c) The holder of the Authorisation Certificate other than PFI Authorisation must show the
proof of experience that he has been engaged for periods not less than 6 (six) months
during 24 months period on work, affording experience directly comparable with that
required for issue / extension of the Authorisation or supervisory duties of a like nature.
(d) An applicant for renewal of an Authorisation Certificate must possess and be familiar
with all current Civil Aviation Rules, Air Navigation Orders related with Part-M, CAME,
Electrical Wiring Interconnect System (EWIS)- as applicable, Fuel Tank Safety (FTS) and
CDCCL- as applicable, SMS, Human Factor issues, applicable Procedures and Technical &
Quality Notices etc.
(e) An applicant for renewal must submit the latest Competency Assessment Form duly
Assessed by the appropriate office.
1.17.6 Procedure for Revalidation of Authorisation Certificate
(a) Authorisation Certificate shall be required to revalidate if:
i. The holder of the Authorisation Certificate has been engaged for periods less than 6
(six) months during 24 months period on work, affording experience directly
comparable with that required for issue / extension of the Authorisation or
supervisory duties of a like nature,
ii. Authorisation Certificate has lapsed for 24 months or more,
(b) Respective Departmental Head shall forward the application for revalidation to Quality
Assurance Office. An application for revalidation shall be made in a plain paper by the
candidate upon submitting completed Form No: EMM/QA/1304 together with old
Authorisation Certificate.
(c) Proof of recent experience that he has been engaged on work under supervision of
another Authorisation Holder in a prescribed format:
i. Have carried out at least 7 (seven) scheduled Pre-Flight Inspections (PFI) or
equivalent inspections in different date for a particular type of aircraft under the
supervision of a Biman employed appropriately Authorised PFI Holder. or

ii. For periods at least 6 (six) months (other than PFI Holder), affording experience
directly comparable with that required for revalidation of the Authorisation or
supervisory duties of a like nature, or
(d) A candidate for revalidation of an Authorisation Certificate must possess and be familiar
with all current Civil Aviation Rules, Air Navigation Orders related with Part-M, CAME,
Electrical Wiring Interconnect System (EWIS)- as applicable, Fuel Tank Safety (FTS) and
CDCCL- as applicable, SMS, Human Factor issues, applicable Procedures and Technical &
Quality Notices etc. During the 24 months preceding the date of application, the
candidate has successfully completed relevant continuation/recurrent training courses in
all the mentioned subjects.
(e) The candidate shall substantiate, by the latest Competency Assessment, his ability to
meet the requirements for revalidation of the Authorisation Certificate provided he has
met the other requirements. The type and extent of the examination will be determined
by the Departmental Head/CAMO Manager and acceptable to Quality Assurance
Manager, and will depend on the nature and period of employment of the holder since
the Authorisation Certificate expired. A candidate for revalidation must submit the latest
Competency Assessment Form duly Assessed by the appropriate office.
(f) Quality Assurance office will scrutinize the application. Upon assessment Quality
Assurance Manager will revalidate the Authorisation for next 24 (twenty four) months
maximum.
1.17.7 Authorisation Records

Records related to Authorisation is retained in the Quality Assurance Office

1.17.8 Appendices for Authorisations

APPENDIX “A”
SAMPLE COPY OF AUTHORISATION CERTIFICATE

APPENDIX - “B”
APPLICATION FORM FOR ISSUANCE/EXTENSION OF AUTHORISATION CERTIFICATE (FRONT)

APPENDIX - “B”
APPLICATION FOR ISSUANCE/EXTENSION OF AUTHORISATION CERTIFICATE (BACK)

APPENDIX - “C”
APPLICATION FOR RENEWAL OF AUTHORISATION CERTIFICATE (FRONT)

APPENDIX - “C”
APPLICATION FOR RENEWAL OF AUTHORISATION CERTIFICATE (BACK)

APPENDIX - “D”
APPLICATION FOR REVALIDATION OF AUTHORISATION CERTIFICATE (BACK)

APPENDIX - “D”

AUTHORISATION Date: xx-xx-2022
1.17.8 Appendices for Authorisations

APPENDIX “A”
SAMPLE COPY OF AUTHORISATION CERTIFICATE

APPENDIX - “B”
APPLICATION FORM FOR ISSUANCE/EXTENSION OF AUTHORISATION CERTIFICATE (FRONT)

APPENDIX - “B”
APPLICATION FOR ISSUANCE/EXTENSION OF AUTHORISATION CERTIFICATE (BACK)

APPENDIX - “C”
APPLICATION FOR RENEWAL OF AUTHORISATION CERTIFICATE (FRONT)

APPENDIX - “C”
APPLICATION FOR RENEWAL OF AUTHORISATION CERTIFICATE (BACK)

APPENDIX - “D”

APPENDIX - “D”

QUALIFICATIONS Date: 28-Dec-2021
1.18 Qualifications
1. Qualification of Deputy Chief Engineer, Engineering Services
The qualifications for the position of Deputy Chief Engineer, Engineering Services are as follows:
a) Three years of experience as Principal System Engineer in Engineering Services.
b) At least 10 (Ten) years working experiences in Engineering services Department.
2. Qualification of Deputy Chief Engineer, Engineering Planning
The qualifications for the position of Deputy Chief Engineer, Engineering Planning are as
follows:
a) Three years of experience as Principal Engineer in Engineering Planning or as Principal

System Engineer in Engineering Services.
b) At least one year of experience in Engineering Planning for Principal System Engineer(s)
c) Have at least 10 (Ten) years of total working experiences in Engineering Planning and/or
Engineering services Department.
3. Qualification of Deputy Chief Engineer, Quality Assurance

The qualifications for the position of Deputy Chief Engineer, Quality Assurance are as follows:
a) Have three years of experience as Principal Engineer in Quality Assurance.
b) Have at least 10 (Ten) years of working experiences in Quality Assurance.
4. Principal System Engineer(s), Engineering Services
The qualifications for the position of Principal System Engineer (s), Engineering Services are as
follows:
(a) Must have 03 (Three) Class-1 approval/authorizations in related System Category.

(b) Have three years of experience as a System Engineer in related System Category.
5. Principal Engineer(s), Engineering Planning
The qualifications for the position of Principal Engineer (s), Engineering Planning are as
follows:
(a) Must have 03 (Three) Class-1 approval/authorizations in Engineering Planning Category.
OR
For the Engineer Officer/System Engineer working in Engineering Planning must have 3rd
License bar crossed with at least one Class-1 approval/authorizations in Engineering
Planning Category
(b) Have three years of experience as Planning Engineer in Engineering Planning department.
OR
For the Engineer Officer/System Engineer working in Engineering Planning have at least
one year of experience in Engineering Planning department.

(c) If no suitable candidate from Planning Engineers is available for a Principal Engineer post,
then existing Principal System Engineer from Engineering Services department may be
transferred to Engineering Planning department to fill the position.
6. Principal Engineer(s), Quality Assurance

The qualifications for the position of Principal Engineer (s), Quality Assurance are as follows:
(a) Must have 03 (Three) Class-1 approvals in related Quality Assurance Category.
(b) Have three years of experience as Quality Assurance Engineer in related Quality Assurance
Category.
7. Entry/Recruitment qualification of all Engineers and other personnel of Biman CAMO
Designation QUALIFICATION
System Engineer, Structure, B. Sc. Engineering in Mechanical/ Aeronautical (Aerospace)

Engineering Services Engineering
System Engineer, Airframe, B. Sc. Engineering in Mechanical/ Aeronautical (Aerospace)

System Engineer, Propulsion, B. Sc. Engineering in Mechanical/ Aeronautical (Aerospace)

System Engineer, Electric, B. Sc. Engineering in Electrical & Electronic/Aeronautical

Engineering Services (Avionics) Engineering
System Engineer, Instrument, B. Sc. Engineering in Electrical and Electronic/ Aeronautical

System Engineer, Radio/Rader, B. Sc. Engineering in Electrical & Electronic/ Aeronautical

System Engineer, Reliability & B. Sc. Engineering in Mechanical/ Electrical & Electronic/
MP, Engineering Services Aeronautical (Aerospace or Avionics) Engineering
System Engineer, Warranty, B. Sc. Engineering in Mechanical/ Electrical & Electronic/

Engineering Services Aeronautical (Aerospace or Avionics) Engineering
System Engineer, e-Enabling, B. Sc. Engineering in Electrical & Electronic/ Aeronautical
Engineering Services (Aerospace or Avionics) Engineering.

Designation QUALIFICATION
Diploma in Drafting (Mechanical) from an Institution,
Drafting & Drawing,
recognized by Technical Education Board with Experience in
Auto CAD 2D/3D and Adobe Illustrator/Adobe Photoshop.
Reliability or Publication Graduate in Science Group; Must have any one of Physics,
Officer/Staff, Engineering Mathematics or Statistics at Graduate level
Services
Library Officer/Staff, 04(four) years Graduation degree in Library Science
Planning Engineer, Aerospace, B. Sc. Engineering in Mechanical/Aeronautical (Aerospace)
Engineering Planning Engineering
Planning Engineer, Avionics, B. Sc. Engineering in Electrical & Electronic/Aeronautical
Engineering Planning (Avionics) Engineering
Manager/ Planning Graduation in Science Discipline
Officer/Staff , Engineering
Planning
B. Sc. Engineering in Mechanical/Electrical & Electronic/
Auditor, Quality Assurance
Aeronautical (Aerospace/ Avionics) Engineering
Quality Engineer, Aerospace, B. Sc. Engineering in Mechanical / Aeronautical (Aerospace)
Quality Assurance Engineering
Quality Engineer, Avionics, B. Sc. Engineering in Electrical & Electronic/ Aeronautical (
Quality Assurance Avionics) Engineering
SMS Engineers, Quality B. Sc. Engineering in Mechanical/Electrical & Electronic/
Assurance Aeronautical (Aerospace/ Avionics) Engineering
License and Training 4 years Bachelor degree in any subject with Computer
Coordination -QA literacy with typing skill in English and Bengali.
Note: Presently serving type rated Engineer Officers and System Engineers may continue
serving as Planning Engineers, Quality Assurance Engineers, Auditors and SMS
Engineers.

CONTROL OF PERSONNEL COMPETENCE Date: 28-Dec-2021
1.19 Control of personnel competence

[Part M.A.706 (k) / AMC M.A.706 (k)]
1.19.1 Establish competence
This procedure determines how individual staff (continuing airworthiness management and
quality audits) members are assessed for competence relevant to their particular job role
within the organisation before unsupervised work commences and how competence is
controlled on a continuous basis.
1.19.2 Continuing Competence:

Competency assessment is done once per year. In addition to this, for Authorisation, this
assessment may be performed prior to the issue or extension or re-issue/renew/revalidate of
an authorisation certificate. It may be necessary to carry out a re-assessment of personnel
Competence if the person has been involved in an incident or where Competence is
suspected.
1.19.3 A way of assigning responsibilities is by first defining a job description or terms of reference
for every role/ position (CAME 0.3 (A, B, C, D) of Part 0- General Organisation) and then
through the issue of company authorizations. Competence is a broad term and the concept
embodies the ability to transfer skills and knowledge to perform roles within an organisation
to an expected standard.
1.19.4 Assessment Board: The roles of the Nominated Post Holder i.e. Quality Manager and the
CAMO Manager are self-assessed and verified by the Accountable Manager who can
determine their performance based on how well the department is running. All management
personnel such as the CAMO Manager and the Quality Manager or a group of managerial
personnel are responsible for the competency assessments of their personnel, i.e. people
performing CAMO functions as well as people performing audits. They may rely on appointed
supervisors/assessors reports within the organisation as deemed appropriate.
(a). To carry out the assessment for individual depending on their jobs responsibilities the
assessment board is formed with different members. CAMO Manager / Dy. CAMO
manager is the Chairman of the board. Quality Manager or his nominated representative
is a member of the board. One expert on respective subject from respective department
is also a member of the board. Board for Competency assessment of prospective
Authorised personnel is formed as per following table.
SL. Category Assessment Board

01. PFI or equivalent 1. CAMO Manager/ Deputy CAMO Manager - Chairman.
Inspection 2. Principal Engineer (MCC)/Appropriately Authorised PFI or
B1.1/B2 Rated Engineer
3. Chief Engineer /Deputy Chief Engineer / Principal Engineer
of Quality Assurance.
02. Engineering 1. CAMO Manager/ Deputy CAMO Manager - Chairman.
Services Category 2. Deputy Chief Engineer (ES)/Authorised System

SL. Category Assessment Board

Engineer/Principal System Engineer nominated by
Departmental Head and accepted by the Chairman.
03. Engineering 1. CAMO Manager/ Deputy CAMO Manager - Chairman.
Planning Category 2. Deputy Chief Engineer (Engineering Planning)/Authorised
Planning Engineer/Principal Engineer nominated by
Departmental Head and accepted by the Chairman.
04. Quality Assurance 1. Quality Manager/ Deputy Quality Manager – Chairman.
Category 2. CAMO Manager/ Deputy CAMO Manager.
3. Sectional Head /Senior/Lead Auditor nominated by Chief
Engineer (QA).
(b). Assessment for individual, for whom Authorization is not required, is done depending
on their jobs responsibilities. The assessment board is formed as per following.
3. Deputy Chief Engineer - Chairman

4. Respective PSE/PE/Manager – member
5. Representative from Quality Assurance - member
1.19.5 How is competence assessed :

The assessment is based on
• Desk-top pre-assessment (ahead of the interview/assessment)
• On-the-job performance assessment
• Interview
(a). Pre-assessment (desk-top)

• How does the individual meet the requirements
• Experience requirements
• Training status (has – needed)
• Review and validation of records
• Credit from previous assessments i.e. when the person has been recruited from
another CAMO, then the organization should accept written confirmation from the
person responsible for running the competency assessment about the person.
• Actions to be taken before commencing the assessment i.e. Where the candidate
has evidence of things they have done in the past, this may be used as evidence,
provided it is sufficiently current and relevant to the subject of competence.
(b). On the Job performance assessment

• Carried out by appropriately qualified personnel, such as managers, team
leaders and supervisors
• Establish whether the individual can work unsupervised

• Testing of skill, performance, knowledge, understanding

• Attitude and behaviour
• My take hours, days or weeks (depends on job role)
(c). Interview of the individual (Here the assessor(s) may ask specific questions about what
the candidate has done, why they are doing something in a particular way or what
would happen if they did not do something. Through questioning the assessor(s) are
trying to find out the appropriate personnel attitudes & behaviours are crucial factors
that go towards maintaining and continuously improving maintenance and continued
airworthiness standards.)
• Decision taking and judgement making
• Professionalism
• Integrity
• Adaptability
• Leadership
• Team working
1.19.6 Assessment Record/Check Forms
(a). The Competency Assessment Form is used to record the training received and the
professional experience gained.
(b). The individual elements under the Assessment Criteria headings will vary to ensure that the
assessment is appropriate to the particular job or task being assessed as per the
Assessment Matrix in 1.19.1.6.
(c). Competency assessment determines that the individual has the skills, capability and
knowledge required to perform the role expected. It is not required to assess against the
complete spectrum of individual tasks.
(d). The assessor(s) records their comments and conclusion on the respective competency
assessment form.
Training At the time of interview, the candidate cannot demonstrate

required adequate knowledge and understanding of the subject. It is therefore
recommended that appropriate support, mentoring or training package
be developed and delivered before reassessment.
Satisfactory The candidate demonstrates sufficient knowledge and understanding of
the subject that allows the candidate to perform required tasks to an
acceptable standard.
Exceeds The candidate demonstrates a high level of experience and
knowledge of the subject, which allows the candidate to perform
required tasks to a very high standard. The candidate should be
considered for additional responsibilities as part of their personal
development

(e). If the candidate fails to meet any of the required standards it is an indication that further
action is required. The whole purpose of this assessment is to identify such possibilities and
rectify them.
(f). The level of action can vary from formal classroom training to ‘on-the-job’
demonstration and explanation. In cases where additional action is required to meet
the standard this is noted in the “comments” column of the form. However, Staff
whose competency level is “Training Required” shall be re-assessed for competency
within three (3) months from last competency assessment and upon completion of the
recommended competency development and training plan.
(g). The “Assessor Remarks/Comments” column is also used to provide back-up/
justification as appropriate for the criteria being assessed. Without basic notes of
justification, the process becomes nothing more than a tick box exercise which is
unacceptable.
1.19.7 Conclusion
The competency assessment process shall be perceived as a technical exercise to be conducted

in a transparent, objective and no blame culture towards the personnel assessed. Therefore, it
is important that the competence assessment procedures are to develop a balanced and
effective competency assessment and training programmes of CAMO personnel.
1.19.8 Competence Record
(a). Recording of Competency assessment is performed on a recurrent basis and kept in a

hard copy system. Records shall include copies of all documents that attest to
qualifications and experience, a competence assessment form.
(b). A completed and signed assessment form will constitute a record of Competency. The
form is signed by the assessors, stating that the named person is deemed to be
competent to carry out the task / job function specified.
(c). It is acceptable for a record of competency to be signed complete with one or more
elements having further action required provided it is referenced in the comments box to
those elements and that an additional record of competence is completed once the
necessary actions have been taken and the candidate has demonstrated their
competency to carry out the task/job function specified.
(d). Completed assessment forms is retained by the respective Dy. Chief Engineer and made
available for QA Audit and Civil Aviation Authority of Bangladesh (CAAB).

OPERATIONS ENGINEERING PROCEDURES Date: 10-May-2022
1.20 Operations Engineering Procedures
1.20.1. Extended Range Twin Engine Operations (ETOPS)

1.20.1.1 INTRODUCTION
Biman’s Boeing 787-8/-9 will operate under ETOPS (Extended range two engine Operations). So
Biman will comply in complete with the ETOPS operational requirements for Continued
Airworthiness and Flight Operations, as detailed in Section 5 and 6 of ANO E.5.
1.20.1.1.1 Purpose
The purpose of this section of CAME is to identify and supplement maintenance program
requirements and organizational responsibilities for ETOPS at Biman Bangladesh Airlines Ltd.,
hereinafter referred to as “Biman” in the following paragraphs. It defines the general maintenance
practices and procedures for ETOPS. The section explains the ETOPS maintenance program in
detail with references to concerned equipment Maintenance Planning Document.
1.20.1.1.2 Regulatory Compliance
This section complies with the requirements of ANO E.5 issued on 13 July 2010 by the Civil
Aviation Authority of Bangladesh (CAAB) and applies to all ETOPS certified and operationally
approved airplanes at Biman. This provides general guidelines for "The utilization of two-engine
airplanes in Extended-range Operations".
1.20.1.1.3 Responsible Individuals
Responsibility for the implementation of the requirements identified in this section lies with the
Director Engineering with the assistance of Chief Engineer, Quality Assurance (QA) and Control for
the monitoring and control of ongoing implementation. Engineering Services, Engineering
Planning & Maintenance Control Center (MCC) is responsible for the day-to-day management and
coordination of ETOPS decisions.
1.20.1.2 ETOPS APPROVED AIRPLANES
1.20.1.2.1 Identification of ETOPS Airplanes
The airplane/engine combination(s) authorized for ETOPS in Biman fleet are listed in Table 1.
TABLE 1: ETOPS AIRPLANES IN BIMAN FLEET
Airframe/ Registration Engine Type Approval Date Approved Time Approved by
mark
Boeing 787-8
(S2-AJS, S2-AJT & S2-AJV) GEnx-1B 18 November, 2019 180 minutes CAAB
Boeing 787-8
(S2-AJU) GEnx-1B 08 November, 2020 180 minutes CAAB
Boeing 787-9
(S2-AJX & S2- AJY) GEnx-1B 26 December, 2019 180 minutes CAAB

Rev: 21
Date: 28-Aug-2022
If there is an intermix of ETOPS and non-ETOPS airplanes of the same airframe and engine
combination, then each ETOPS approved airplane will be marked with the word "ETOPS" in three-
inch high (minimum) black letters at a location four inches above the ground power receptacle to
ensure positive identification to line personnel.
1.20.1.2.2 Type Certificate Data Sheet
The Type Certificate Data Sheet, Airplane Flight Manual (AFM) Section 3.1 contains the type design
approval. Any airplanes added to the ETOPS fleet must comply with the current revision of the
Configuration, Maintenance and Procedures (CMP) document applicable to that airplane/engine
combination.
1.20.1.3 CONFIGURATION CONTROL
The airplane(s) listed in Table 1 have approval for ETOPS operations and comply with the ETOPS
configuration standards identified in the Configuration, Maintenance, and Procedures (CMP)
document (For Boeing 787 Doc No. D021Z002-01). The policies and procedures listed below,
governing modifications and ETOPS parts control, assure that the airplanes will continue to comply
with the applicable ETOPS configuration requirements. Principal System Engineer (Reliability and
Maintenance Program) would be responsible for configuration control with respect to the latest
revision of Configuration, Maintenance, and Procedures (CMP) document.
1.20.1.3.1 Engine and Airframe Modification Procedures
The Airplane Flight Manual for the airplane(s) listed in Table 1 states that those airframe/engine
combinations can be used for ETOPS when configured in accordance with the latest revision of the
CMP document. The following paragraphs define how Airworthiness Directives (AD) and Service
Bulletins (SB) will be incorporated. The titles and numbers of all airworthiness modifications,
additions and changes that were made to qualify aircraft systems for ETOPS/EDTO are provided to
the Authority by PSE (Propulsion). PSE (Propulsion) and DCE (Engg. Plng) take initiative for prompt
implementation of required modifications and inspections that could affect propulsion system
reliability.
1.20.1.3.1.1 Incorporation of ETOPS Service Bulletins

Service Bulletins (SB) and Service Letters (SL) identified in the current revision of the CMP are
required for ETOPS operation and must be incorporated in accordance with the schedule given
either in the CMP or the SB/SL. Respective System Groups of Engineering Services is responsible
for determining these ETOPS requirements and preparing appropriate Engineering Orders.
Engineering Planning is responsible for scheduling the affected airplanes for modification and
incorporation of the respective Engineering Orders and maintains subsequent records. The
records may also include accomplishment of all SB/SL by the overhaul/ repair agencies, as
applicable. The records would be maintained by the Mod Group of Engineering Planning and can
be accessed through Principal Engineer, Planning Services, and Engineering Planning.
Copies of the Service Bulletins (SB) and Service Letters (SL) are forwarded to the respective System
Group by Deputy Chief Engineer; Engineering Services after the same has been downloaded or

collected by mail from the OEM’s by the Technical Library of Engineering Services. The In-charge,
Technical Library is responsible to make adequate copies of the same for distribution and
preservation of a Master Copy in Technical Library.
1.20.1.3.1.2 Incorporation of Airworthiness Directives
In cases where the SB has been made into an Airworthiness Directive (AD) the incorporation dates
in the AD may differ from that in the SB or CMP. In these cases, the earliest time schedule will be
used for incorporation whenever possible. Any deviation will be negotiated with the Regulatory
Authority. Scheduling and tracking of AD incorporation will be the same as for SB/SL
incorporation above.
1.20.1.3.2 ETOPS Parts Control Program
ETOPS airplanes have components which are not used on a non-ETOPS airplane. The ETOPS parts
control program is necessary to ensure that the airplane is maintained in an ETOPS configuration.
The CMP document determines the configuration of ETOPS airplanes and, through the SBs and
SLs, identifies any special required parts. Parts that are not approved or are temporarily approved
until such SB is incorporated are so noted in the Illustrated Parts Data (IPD).
1.20.1.3.2.1 Purpose of Parts Control Program
Biman ETOPS Parts Control Program is implemented to ensure that all ETOPS airplanes in Biman
fleet are kept in the ETOPS configuration as defined by the latest revision of the CMP document.
The program includes parts control at the home base and out stations as well as borrowed and
pooled parts.
1.20.1.3.2.2 Updating of Biman ETOPS Parts List
The Biman Airlines ETOPS Parts List all of the parts that are required for ETOPS. This list will be
updated by the Material Management Section each time the CMP document is revised. Line
maintenance personnel typically use the IPD to verify ETOPS acceptable parts utilizing the ETOPS
notes associated with the part. For the 787 airplane, all parts/components are approved for ETOPS
unless identified with an ETOPS note. Since the IPD is not revised by the manufacturer at the same
time as the CMP, the Biman copy of the IPC may not be correct. To account for this, the
respective System Group of Engineering Services will make pen and ink changes to work copies of
the IPD whenever CMP changes occur.
1.20.1.3.2.3 Parts Borrowing and Pooling
Procedures for borrowing parts are contained in Biman Stores Procedure Manual. All ETOPS parts
will be verified by part number and dash number as acceptable per Biman Airlines ETOPS Parts
List/ IPD prior to installation on an ETOPS airplane by the certified maintenance personnel (for
both line and base stations). If any borrowed parts are not verified per the Biman Airline's ETOPS
Parts List/ IPD, they cannot be used on an ETOPS airplane.
Biman Airlines is authorized to pool parts with certain FAA approved foreign carriers per Biman
Spare Parts Pooling Procedure under the Spare Parts Pooling Participation. The configuration of

these parts is agreed to by pool participants and any changes must be disclosed to member
airlines. Any parts received through pooling agreements must still be confirmed by part and dash
numbers.
Parts borrowed from these approved foreign sources must have a Serviceable Tag from the other
airline attached. Parts borrowed from non-air carriers must have the appropriate documentation
attached certifying compliance with FARs. Parts borrowed or pooled at out-station and/or by any
third party maintenance providers would be tracked and monitored by Biman MCC and Quality
Assurance Department. They both would verify that the ETOPS approved parts are installed.
In case of non -availability of ETOPS parts, the certified maintenance personnel may install a non
ETOPS part in consultation with Biman MCC and prior approval of Biman Quality Assurance. The
aircraft can only be operated as Non-ETOPS and the same to be notified to all flight and
maintenance crews of the deviation and ensure that the part is replaced with the correct ETOPS
part before dispatching on an ETOPS flight. The airplane must be removed from ETOPS eligibility
until the appropriate ETOPS part is installed by an ETOPS approved maintenance personnel. The
airplane current status of ETOPS eligibility should also be notified to all flight and maintenance
departments by the MCC.
Leasing of engines will be covered by individual Engine Technical Services approval of each engine
covered by a lease agreement (which details the individual configuration of the leased engine).
1.20.1.3.2.4 ETOPS Fly-Away Kit
Biman Airlines has assembled a fly-away kit (FAK). The FAK contains spare parts that might be
needed to make repairs when airplanes land at line stations where parts are unavailable or
difficult to obtain. The FAK includes applicable ETOPS and non-ETOPS parts, and such items as tires
and a supply of engine/APU oil. The contents of the FAK will be based on actual usage. Material
Provisioning and Parts Control under Stores & Purchase will monitor parts usage over a six month
period and consider the availability of ETOPS parts at line and remote stations to determine what
parts and what quantities should be carried in the FAK.
1.20.1.4 DISPATCH CONFIGURATION AND MAINTENANCE REQUIREMENTS
1.20.1.4.1 Minimum Equipment List and Dispatch Deviation Guide
The Minimum Equipment List (MEL) used for each type of Biman aircraft has been derived from
the respective Master Minimum Equipment List (MMEL) after customization. Certain items in this
MMEL have different dispatch requirements for ETOPS flights than for non-ETOPS flights. These
differences have been noted in the Biman MEL next to each applicable item. The Biman MEL
document will be used as the dispatch authority for all Biman ETOPS flights. The Dispatch
Deviation Guide (DDG) will be used as supplementary material as necessary.

1.20.1.5 ETOPS PRE-DEPARTURE SERVICE CHECK (PDSC)

1.20.1.5.1 General ETOPS PDSC Requirements/Responsibilities
Prior to departure of an airplane on an ETOPS flight, an inspection requirement called ETOPS Pre
Departure Service Check (PDSC) is required. The Deputy Chief Engineer, Engineering Services has
the responsibility to control the contents of the PDSC. Primary responsibility for PDSC procedures
and conduct lies with the Deputy Chief Engineer (Line Maintenance). The PDSC must be
performed by an ETOPS Qualified Personnel (maintenance) at the Line Maintenance (para
1.20.1.13 for Training Requirements and Records).
1.20.1.5.2 Definition of the ETOPS PDSC
The PDSC elements are shown in Table 2. Any changes to the following PDSC elements must be
approved by the Civil Aviation Authority of Bangladesh (CAAB).
(Note: Sample of PDSC Task Card, reference the task card by number or list the PDSC tasks in a
form similar to Table 2.)
TABLE 2: ETOPS PRE-DEPARTURE SERVICE CHECK
(As per Boeing recommended 787 Pre-Departure Service Check)
ETOPS PRE-DEPARTURE SERVICE CHECK (PDSC)
A/C REGN. FLIGHT HRS. FLIGHT NO. STATION DATE

S2-
NOTE 1) ETOPS Pre-Departure Service Check (PDSC) Check is to be completed within 2-4 hours of
ETOPS departure.
2) All ETOPS tasks (Item 1-20) to be performed by ETOPS qualified personnel.
3) Unless otherwise specified, all GVIs are to be performed from ground level.
4) For all ETOPS flights, the PDSC must be conducted prior to departure by an ETOPS qualified
personnel. On non-ETOPS flights utilizing ETOPS airplanes, the PDSC is not required. However,
the oil consumption calculation will continue for the non-ETOPS flights.
ITEM
TASK DESCRIPTION OF PART-B
NO
Review Aircraft Maintenance Logbook for reported discrepancies and oil consumption for
01
previous flights. Correct the discrepancies as necessary.
02 Verify status level messages and higher are resolved or approved dispatch paperwork is applied.
General Visual Inspection of the fuselage access/service panels, hatches, cabin windows, radome
03
and navigation/communication antennas from ground level, for obvious damage and security.
General Visual Inspection of the nose and main landing gear tires, wheels and brakes for obvious
04
damage and wear.

ITEM
NO
General Visual Inspection of the Static Ports, Total Air Temperature (TAT) probes, Pitot Static
05
probes, Ice Detector probes (if installed) and Angle-of Attack (AOA) sensors for obvious damage.
General Visual Inspection of the left and right wing leading edge and associated devices, trailing
06 edge and associated devices, wing lower surface, wing tip area, and wing to fuselage section for
general condition.
General Visual Inspection of the fuselage and APU in areas of drain masts and drains for fluid
07
leakage.
General Visual Inspection of the all air inlet/exhaust doors and cabin pressure outflow valve to
08
ensure there are no obstructions.
General Visual Inspection of the vertical stabilizer, rudder, horizontal stabilizers and elevators for
09
obvious damage.
General Visual Inspection of the left engine thrust reverser, exhaust area, strut and visible turbine
10
blades for obvious damage and evidence of metal/oil accumulation.
General Visual Inspection of the left engine cowling, inlet cowl, nose dome and visible fan blades
11 for obvious damage; visually inspect access panels and blowout doors for condition and security.
Also visually inspect for open latches and signs of fluid leakage.
Verify the left engine oil quantity and service as necessary (ETOPS Qualification Required).
12
 Record oil Qty. (amount added) in AML.
General Visual Inspection of the right engine thrust reverser, exhaust area, strut and visible
13 turbine blades for obvious damage and evidence of metal/oil accumulation for the right engine.
General Visual Inspection of the right engine cowling, inlet cowl, nose dome and visible fan blades
14 for obvious damage; visually inspect access panels and blowout doors for condition and security.
Also visually inspect for open latches and signs of fluid leakage.
Verify the right engine oil quantity and service as necessary (ETOPS Qualification Required).
15
Verify the APU oil quantity and service as necessary. It is acceptable to use flight deck indications
16 (ETOPS Qualification Required).
Check Variable Frequency Starter Generators (VFSG) oil level and service as needed (Reference
17 SDS AMM DMC-B787-A-24-00-00-05A-110A-A.

ITEM
NO
18 Verify the “Fly Away Kit” for accuracy and serviceability

19 Ensure all ETOPS related Checks are performed.
Check Engine and APU oil consumption rate.
Note1: If Engine Normal oil consumption rate (ENG) is within limit it is acceptable. If consumption
20 exceeds normal rate, inform MCC for acceptance.
Note2: Engine Normal oil consumption rate is less than 0.3 qt (0.28 l) per hour.
Note 3: APU normal oil consumption rate is 0.077 Qts per hr or less.
1.20.1.5.3 Additional ETOPS Requirements

ETOPS airplanes require that the cargo compartment fire suppression capacity be suitable for the
duration of the approved diversion time plus 15 minutes. Biman has approval for 180 minutes
diversion time; therefore, cargo fire suppression capacity is adequate for 180 + 15 minutes.
Damage to cargo compartment panels, liners and door seals could cause a loss of halon
concentration and reduce fire suppression capability. Therefore, Maintenance will make an entry
in the Aircraft Maintenance Log to inspect cargo compartment panels, liners for tears and
punctures on the Daily Check prior to loading cargo.
1.20.1.5.4 ETOPS PDSC Policy
1.20.1.5.4.1 ETOPS and Non-ETOPS Flights
For all ETOPS flights, the PDSC must be conducted prior to departure by an ETOPS Qualified
Personnel (para 1.20.1.13 on Training Requirements). On non-ETOPS flights utilizing ETOPS
airplanes, the PDSC is not required. However, the Oil consumption calculation will continue for
the non-ETOPS flights.
1.20.1.5.4.2 Diversions for Non-Maintenance Reasons
If a diversion occurs due to reasons that are not ETOPS Significant Systems related (e.g. an ill
passenger, weather or medical emergency diversions), there shall not be a requirement of ETOPS
PDSC, in order to continue the flight on an ETOPS route. However, if there are any open log items
that are sensitive to ETOPS, the Maintenance Control Center (MCC) must be notified for
disposition prior to dispatch. If the next leg of the flight to be flown non-ETOPS, a PDSC is not
required, the normal Transit Check and the Oil consumption calculation will have to be performed.
1.20.1.5.4.3 Diversions for Maintenance Reasons
If a diversion occurs due to reasons that are ETOPS Significant Systems related, an ETOPS PDSC,
performed by an ETOPS Qualified Personnel, is required prior to dispatch if the flight is to continue

under ETOPS. The local Maintenance Contractor may start maintenance under the direction of the
Maintenance Control Center (MCC). An ETOPS Qualified Personnel must oversee or perform the
maintenance.
If the next leg of the flight can be flown non-ETOPS, an ETOPS Qualified Personnel is not required
and a PDSC is not required. However, the normal Transit Check and the Oil consumption
calculation will have to be performed and the following conditions are to be met:
1) The airplane complies with the MEL requirements for non-ETOPS operations.
2) Non-routine maintenance performed by the Maintenance Contractor has been directed by
the Maintenance Control Center (MCC).
3) All maintenance and servicing has been accomplished to the satisfaction of Maintenance
Control Center (MCC).
4) Maintenance Control, the flight crew, Operations Control and Dispatch have been notified
and agree to operate the airplane on a non-ETOPS route under non-ETOPS requirements.
5) Maintenance Control has entered the event as a Deferred Maintenance Item (DMI) and
advised the down line station to check that all maintenance performed by the diversion site
Maintenance Contractor conforms to the ETOPS configuration requirements. The down line
station check must be made by an ETOPS Qualified Personnel and must be made prior to any
subsequent ETOPS operation.
1.20.1.6 ETOPS SIGNIFICANT SYSTEMS
A. ETOPS Significant Systems are identified in Table 3 to support monitoring, reporting, and
corrective action requirements contained in this section. All malfunctions or degradations in
any of these systems are subject to the problem investigation, corrective action and follow up
procedures of the ETOPS event oriented reliability program of para 1.20.1.7 and the
verification of maintenance action requirements of para 1.20.1.12. Each ETOPS significant
system is either an ETOPS Group 1 significant system or an ETOPS Group 2 significant system.
B. ETOPS Significant System Criteria (two separate groups) are as follows:
Group 1 Systems: Group 1 Systems include any systems that relate to the number of engines on
the airplane and are important to the safe operation of the airplane on an ETOPS flight.
The following provides additional discriminating definitions of an ETOPS Group 1 Significant
System:

a) Has fail-safe characteristics directly linked to the degree of redundancy provided by the
number of engines on the airplane;
b) Is a system, the failure or malfunction of which could result in an in-flight shutdown
(IFSD), loss of thrust control, or other power loss;
c) Contributes significantly to the safety of an ETOPS diversion by providing additional
redundancy for any system power source lost as a result of an inoperative engine; and
d) Is essential for prolonged operation of an airplane at engine inoperative altitudes.
C. Group 2 Systems: An ETOPS Group 2 significant system is an ETOPS significant system that is not
an ETOPS Group 1 significant system. Group 2 system failures will not cause aircraft flight
performance loss or cabin environment problems but may result in diversions or turn backs.
Group 2 Systems are systems that do not relate to the number of engines on the airplane, but
are important to the safe operation of the airplane on an ETOPS flight.
The following provides additional discriminating definitions of an ETOPS Group 2 Significant
System:
a. A system for which certain failure conditions would reduce the capability of the airplane
or the ability of the crew to cope with an ETOPS diversion (e.g., navigation,
communication and equipment cooling).
b. Time-limited system including such things as cargo fire suppression and oxygen if the
ETOPS division is oxygen system dependent.
c. Systems whose failure would result in excessive crew workload for an ETOPS diversion
(e.g., flight control forces that would be exhausting for a maximum ETOPS diversion, or
system failures that would require continuous fuel balancing to ensure proper CG).
d. A system specifically installed to enhance the safety of long-range operations and an
ETOPS diversion (e.g., SATCOM, GPS).
Table 3: ETOPS SIGNIFICANT SYSTEMS
(As per 787-8/-9 ETOPS Significant Systems Guide)
ATA 787 ETOPS Significant Systems ATA M/M Criteria Criteria

Chapter Subsection Group 1 Group 2
21 Equipment Cooling System -27 X
Air Conditioning Cabin Pressure Control System -31 X
Pack Flow Control System -51 X
Pack Cooling and Pack Temperature Control
System
-52 X
Zone Temperature Control System
-61 X

Power Electronics Cooling System -81 X

22 Autopilot Flight Director System -11 X
Auto Flight Thrust Management Computing System* -31 X
23 High Frequency Communication System (HF) -11 X
Communications SATCOM* -15 X
24 Generator Drive System -11 X
Electrical Power Electrical Power Generation and Start System -21 X
AC Generation and Bus Control -25 X
DC Power -32 X
26 Engine Fire Detection -11 X
Fire Protection APU Fire Detection -15 X
Cargo Compartment Smoke Detection -16 X
Cargo Compartment Fire Extinguishing -23 X
28 Engine Fuel Feed System -22 X
Fuel APU Fuel Feed System -25 X
Fuel Quantity Indicating System* -41 X
29 Ram Air Turbine (RAT) – Hydraulic Function -21 X
Only
Hydraulic
30 Wing Ice Protection System -11 X
Ice and Rain Engine Anti-Ice -21 X
Protection
Cabin Air Compressor Inlet Ice Protection -22 X
Pitot-Static Anti-Ice System -31 X
Angle-of-Attack (AOA) Anti-Ice System -32 X
Total Air Temperature Heat -33 X
Engine Probe Heat -34 X
Window Heat System -41 X
34 Integrated Surveillance System – Weather -42 X
Radar Only
Navigation
Flight Management Function
-61 X

49 Auxiliary Power Unit (APU) -11 X

Airborne Auxiliary APU Mounts -13 X
Power
APU Electrical -14 X
APU AIr Inlet System -15 X
APU Drain System -16 X
APU Engine -21 X
APU and Generator Lubrication System -27 X
APU Engine Fuel System -31 X
APU Ignition System -41 X
APU Control System -61 X
APU Exhaust Gas Temperature Indicating -71 X
System
-94 X
APU Oil Indicating System
71 Power Plant -All X
72 Engine -All X
73 Engine Fuel and Control -All X
74 Ignition -All X
75 Air -All X
76 Engine Controls -All X
77 Engine Indicating -All X
79 Oil -All X
D. PE (MCC) will monitor EML is correctly for an engine shutdown or EDTO-significant system
failure. Certifying staff of Maintenance Organization (including Biman AMO) confirms that an
aircraft is not dispatched for ETOPS/EDTO after an engine shutdown or EDTO-significant
system failure on a previous flight until the cause of such failure has been positively identified
and the necessary corrective action completed. PE (MCC) Confirms that such corrective
action has been effective may and that the aircraft has successfully complete at least one
subsequent flight prior to dispatch on an extended range operation.
1.20.1.7 ETOPS RELIABILITY PROGRAM
Biman Airlines ETOPS Reliability Program is an event oriented, reliability program (i.e., each
applicable event is reported and investigated). Principal System Engineer (Reliability &
Maintenance Program) of Engineering Services Department is responsible for tracking and follows

on resolution of the program. The tracking on resolution of each event should also be monitored
at the Reliability Control Board (RCB) Meeting. The ETOPS Reliability Program is in addition to the
Reliability Program (event or statistically oriented) by the Reliability & Maintenance Program
Group of Engineering Services currently in place for all Biman airplanes. Worldwide fleet
operational data provided by Boeing is to be used to determine overall Reliability of the airplane
and its ETOPS significant systems
1.20.1.7.1 Reporting Requirements
All ETOPS problems as mentioned below (regardless of ETOPS or non-ETOPS operation of ETOPS
airplane), shall be reported to Biman QA by the Maintenance Control Center (MCC)/ Engineering
Services/ Engineering Planning as applicable immediately as soon as possible (over
telephone/fax/email) followed by submission of form by filling up the following:
(a) Airplane Identification (Type and Registration Number);
(b) Engine Identification (Make and Serial Number);
(c) For engines, total time, cycles, and time since last shop visit;
(d) Cause of the problems;
(e) Phase of flight (i.e., Takeoff, Climb, Cruise, Descent, Approach, Landing);
(f) For Systems, time since overhaul or time since last inspection of the discrepant unit.
(g) Corrective action;
Quality Assurance (QA) shall intimate the CAAB immediately as soon as possible (over
telephone/fax/email) followed by submission of CA form 31 within 72 hours if the following
defect/abnormal events occurred. Reporting requirements apply to the entire fleet of
airframe/engine combinations of the types utilized in ETOPS, including events occurring on non-
ETOPS flights. Following information should be reflected in Reliability Report.
(a) In-flight shutdowns (IFSDs) except planned IFSDs performed for flight training;
(b) Diversions or air turn backs;
(c) Un-commanded power or thrust changes or surges;
(d) Inability to control the engine or obtain desired power or thrust;
(e) Problems (Failures, malfunctions, or defects) with ETOPS Significant Systems (ETOPS
Significant System failures), including time –limited system.
(f) Any other event detrimental to ETOPS.
In addition to the above reports, Reliability & Maintenance Programs section will produce a
monthly summary report. Reports will cover each fleet of airframe/engine combinations of the
types utilized in ETOPS operations. Monthly reports will include a monthly count of events in each
reportable 6 event categories listed above. The status of active investigations and corrective
actions taken will be noted.

1.20.1.7.2 ETOPS Reliability Event/Monitoring Log

Each event in paragraph (II) will be logged on the ETOPS Event Oriented Reliability Program Log
Sheet by the Reliability & Maintenance Programs section in order to track any trends in failures,
removals, PIREPS, etc. This log will note the following:
(a) Date of event;
(b) Time of event;
(c) Flight Number;
(d) Phase of flight
(e) Aircraft Tail Number
(f) Engine type, serial number
(g) Total cycles and time since last shop visit
(h) ATA Chapter Number
(i) Brief description of the problem
(j) Brief explanation of corrective action, and
(k) Date corrective action was completed.
Engineering Planning will collect, fill the applicable section of each ETOPS monitoring log and
preserve on regular basis. One copy of each ETOPS monitoring log to be sent to R & MP group on
regular basis for reliability report.
Reliability & Maintenance Programs will review this log periodically in order to note any trends
which may develop or to identify other problems such as repeat discrepancies, chronic faults or
chronic airplanes. This trend would be discussed during the RCB meeting held from "weekly",
"bi-weekly", "monthly", etc. as follow- up to identify the root cause and prevent recurrence of
the same to ensure that the events are well acted upon for resolution.
1.20.1.7.3 Analysis and Corrective Action
An analysis of each event will be conducted by the Maintenance Engineer or MCC for
troubleshooting and to find the reason behind that particular event based on the available
approved manuals like Aircraft Maintenance Manual (AMM), Troubleshooting Manual and/or
Fault Isolation Manual (FIM), Schematics and other approved manuals within the available turn-
around times of the aircraft.
For any kind of historical or repetitive problems, Engineering Services, System Group would be
involved and responsible to determine the cause of the problem. Engineering Services will
determine any corrective action required in consultation with the manufacturer and other
technical documents and issue Maintenance Advice/ Engineering Order (EO) to have the necessary
work performed. In case of EO, this will also identify any parts required for the work and the
Material Control Section will be responsible for having these parts on hand. Engineering Planning
will schedule the work as necessary. Maintenance will carry out the corrective action in

accordance with the EO. Following completion of the work, Reliability & Maintenance Program
section will continue to monitor the item to ensure that corrective action was effective. Further
analysis and corrective action will be employed if required.
1.20.1.7.4 Identification of ETOPS Tasks
Time limits/check intervals for maintenance tasks are reflected in the Scheduled Maintenance and
Inspection Program. Tasks listed in this program determine the content and frequency of
scheduled maintenance tasks. Tasks which have been determined to be necessary for the
continued reliability of ETOPS Significant Systems or components are identified in the task listing
by the word "ETOPS." "ETOPS" also appears on the task cards associated with the ETOPS tasks to
assure awareness by line station personnel. As subsequent extended-range requirements are
prescribed by the manufacturer or regulatory authority, or result from equipment additions or
modifications, they will be similarly identified.
1.20.1.7.5 APU Start Program
The APU In-Flight Start Monitoring Program for Biman Airlines is in accordance with the FAA
Advisory Circular 120-42B, which stipulates that the APU start and run reliability be monitored and
verified in order to ensure adequate reliability for ETOPS. In order to demonstrate the reliability of
the APU in Biman’s aircraft, the following program has been implemented.
APU in-flight starts shall be attempted at random on the following flights:
1. Non-ETOPS flights greater than four hours in length with the APU in ETOPS configuration per
the current CMP document.
2. The return (to home station) portion of ETOPS flights greater than four hours.
The flight crew will do the following after being advised by the Maintenance Control Center (MCC)
with appropriate Job Cards prepared and loaded by Engineering Planning according to the
requirement of APU High Altitude Start program specified in the approved aircraft maintenance
schedule:
1. Attempt to start the APU sometime during the one-hour period prior to top of decent, or at
such time to ensure a greater than two-hour cold soak condition at altitude.
2. Multiple start attempts (typically three) may be performed within the limits stated in the
Airplane Flight Manual and the Airplane Maintenance Manual, chapter 49. Descending to a
lower altitude, but within the track constraints, to achieve a successful in-flight start is
acceptable and can be documented as a successful in-flight start.
The flight crew will make an entry in the Aircraft Flight Log for each flight during which an APU in-
flight start is attempted. The entry will include the following information:
1) Departure and arrival stations;
2) Altitude of each start attempt;
3) Statement that attempt was or was not successful;

4) Outside Air Temperature (OAT);

5) Indicate if APU was shut down after reaching 95%;
6) Indicate if APU failed to start on ground.
The Reliability & Maintenance Program Group will review each in-flight start logbook entry and
complete an APU In-flight Start Report. For failed attempts, a copy of the report will be sent to the
Quality Assurance (QA) while Maintenance would perform necessary troubleshooting and
rectification of the defect under the guidance of MCC (Maintenance Control Center). Quality
Assurance would monitor and ensure that the failed attempt has been properly rectified. Start
failures during actual ETOPS flights will be reported to the regulatory authority by Quality
Assurance.
Based on the In-flight Start Report(s) for a particular model APU during the past 120 days, the
Reliability & Maintenance Program Group will determine the In-flight start rate achieved during
that period against each aircraft serial number. This would then be compared with the base line
rate for each type of APU in the fleet.
For determining a base line In-flight Start rate for a particular type of APU in the fleet for the first
time, this can be determined by putting the APU on 01 start on 50% of the fleet APU per year.
APUs for in-flight start will be selected on random sampling basis. For the 787 airplane delivered
new would come with come with an established in-flight stat rate of 99% and Biman would
consider the rate in similar cases with the approval of the CAAB.
For purpose of ETOPS, each model of APU in the fleet will be maintained and configured in
accordance with the CMP.
1.20.1.8 PROPULSION SYSTEM MONITORING PROGRAM
Reliability & Maintenance Program (R&MP) Group of Engineering Services is responsible for
monitoring all IFSD events and calculating the IFSD rate. The IFSD rate is to be computed on an
overall basis as well as a 12 month rolling average. IFSD rate per 1000 engine hours is to be
calculated for the entire fleet of each airframe/engine combination involved in ETOPS operations.
Reliability & Maintenance Program Group will include the rate data in the Monthly Reliability
Report. Investigations of exceedances and unsatisfactory trends will be carried out by Propulsion
Group.
If the IFSD rate exceeds 0.03/1000 engine hours for 180-minute ETOPS operations, a fact finding
evaluation is to be initiated and a recovery plan is to be developed as follows:
1. IFSD events during the applicable 12 months period will be audited, verifying cause and
validity of corrective action.
2. IFSD events and rates on related engines on other airplane types will be reviewed and
relevant events and rates will be included in the reliability analysis and recovery plan.

3) Engine and airframe manufacturers will be contacted to evaluate the 12 months analysis
and participate in the development of a recovery plan.
4. Within 30 days of the initial regulatory authority notification recovery plan (with supporting
analysis data as necessary) will be reported to the regulatory authority.
5. The recovery plan will be implemented.
Note: Since Biman has a small fleet, one in-flight shutdown can cause the IFSD rate to exceed the
target value of 0.03/1000 engine hours. This is not a justification for revocation of ETOPS
authorization nor for a decrease in approved diversion time. However, investigation of the
cause of the IFSD, rectification of the problem and reporting procedures stated above will
still be carried out for every IFSD regardless of the rate.
1.20.1.9 OIL CONSUMPTION MONITORING PROGRAM
For ETOPS airplanes, engine and APU oil consumption will be monitored on a flight-by-flight basis
to identify exceedance of alert limits or the development of significant upward trends in
consumption. Airplanes exhibiting questionable characteristics will be restricted from ETOPS until
the fault has been corrected.
Data collection will begin from the entry-into-service of the 787 airplanes and continue for all
flights (ETOPS and non-ETOPS). This data collection would be based on the proven experience
from standard procedure for the other airplanes in the fleet. The purpose of this action is to
establish a baseline consumption level for each engine and APU. Further data collection will allow
Engine Health Monitoring to determine deviations from this baseline and investigate possible
problems before a malfunction or degradation occurs.
1.20.1.9.1 Oil Consumption Program Procedures/ Data Collection
Engine and APU oil must be checked and serviced, as necessary, to the FULL level prior to dispatch
on an ETOPS flight. Engine oil must be physically checked using the engine sight gauge, whereas
APU oil quantity may be checked using the EICAS readout or using the sight gauge. Engine and
APU oil consumption must be verified below the manufacturer guidelines prior to an ETOPS flight.
Dispatch oil quantity and consumption rate must support the approved diversion time for the
ETOPS flight. Line Maintenance Engineer will check engine and APU oil within five to 30 minutes of
engine shutdown after each flight segment. The information will be entered into the applicable Oil
Consumption Monitoring forms by Line Maintenance Engineer. There is one form for each aircraft
detailing oil uplift and monitoring for all the engines and APU. The Line Maintenance Engineer at
base or line stations will transfer the data to Maintenance Control Center (MCC) using the best
available method (telephone, fax, telex, etc.).At non-maintenance stations, the flight crew is
responsible for notifying MCC of oil quantity readings and the APU hour meter reading. MCC will
calculate the oil consumption rates for the previous flight leg and determine if the rates are
acceptable. If the rate is not acceptable for any engine or APU, MCC would perform the
troubleshooting per AMM and Troubleshooting Manual. MCC would also communicate the
problem to the Propulsion Group of Engineering Services for a detailed investigation and analysis

to determine the root cause of the problem. Corrective action will be implemented by
Maintenance before the airplane is dispatched for ETOPS. If the oil consumption rates are
acceptable, or when a detected problem has been corrected, the airplane can be released for
ETOPS, providing other restraints have been cleared. MCC will log the oil rates on the Trend
Analysis Charts for each engine & APU and same charts will be forwarded to R & MP and
propulsion group on weekly basis for further analysis and reflect in the Reliability Report. Oil
consumption rates will be monitored over the long term to determine if any problems might be
developing. Analysis and corrective action will be as stated above. After the airplane returns to
base station, a copy of filled Oil Consumption Monitoring Form for each sector of flight (ETOPS or
Non-ETOPS) will be collected by Maintenance and passed to Propulsion Group of Engineering
Services for monitoring the oil consumption rate as a part of the Engine Health Monitoring.
OIL CONSUMPTION MONITORING FORM
Aircraft Type: Arrival Flight No.: Date:
Aircraft Reg.: Sector Performed: Flt Hrs.:
Engine Model: Departure Flight No.: Date:
APU Model: Departure Sector:
OIL REFILL DATA
LH ENGINE: Qts RH ENGINE: Qts APU: Qts
Consumption: Consumption: Consumption:
AMM Limit: AMM Limit: AMM Limit:

Within AMM Limit: Within AMM Limit: Within AMM Limit:

Yes No Yes No Yes No
Informed MCC: Yes No
1.20.1.9.2 Oil Consumption Program Dispatch/ Corrective Action Policies

Oil consumption must be determined for the previous flight, prior to dispatch of the airplane for
ETOPS. Airplanes exhibiting questionable characteristics will be restricted from ETOPS until the
fault has been corrected.
Note: If MCC or Engine Health Monitoring of Engineering Services can positively determine that
apparent exceedance is due to a one-time, identifiable anomaly, or to calculation tolerances
resulting from short flight segments, the airplane can be dispatched into ETOPS service. On
short flight segments, computed consumption may appear to exceed limits due to the
accumulation of indicating system tolerances and the rounding off of fractional amounts of
oil added during servicing. In such instances, computed consumption should be cross
checked against current trends, actual oil added, etc. prior to further troubleshooting.
1.20.1.10 ENGINE CONDITION MONITORING PROGRAM (ECM)
The purpose of the Engine Condition Monitoring (ECM) Program is to continuously monitor engine
performance and to initiate timely corrective action when necessary. This program will ensure
that engine limit margins are maintained so that a prolonged single-engine diversion may be
conducted without exceeding approved engine limits (i.e., rotor speeds, exhaust gas
temperatures, etc.).
1.20.1.10.1 ECM Program Procedures/ Data Collection
The ECM Program utilizes the ECM computer software provided by the engine manufacturer to
provide trend reports on the applicable engine parameters. Monitored parameters (depending on
engine type/ manufacturer) include parameters such as EGT, N1, N2, Fuel Flow, AVM, Oil
Temperature, and Oil Pressure. Engine parameters are collected once per flight, at stable cruise
conditions, after being recorded by the flight crew and collected by Maintenance and passed to
Engineering Services for data entry and generating trend reports for each engine. Since this part of
the ECM Program is based on data trends, a temporary delay of data is realistic and does not
adversely affect the program.There are two methods currently used for collecting the data. One is
automatic through the use of aircraft built-in QAR (Quick Access recorder) or PCMCIA Card system
wherein the data automatically been recorded until the memory card is full. The respective QAR
Tape or PCMCIA Card would be collected and the data would be downloaded for analysis as a part
of the retrieval process. The other method is to collect data on a Engine Condition Data Record
Book which is filled manually by the Operating
Crew for each of the operated flight leg. The method of manual filling can also be used as back-up
for periods whenever the automatic data recording system of that particular aircraft is not

Rev: 21
Date: 28-Aug-2022
functioning and is under troubleshooting and rectification. Once in a week, the engine
manufacturer's ECM Program will be run on the collected data. The program produces an engine
performance historical trend report for each installed engine. The report provides a graphical
trended representation of EGT, N1, N2, Fuel Flow, and AVM as well as a tabular record of oil
temperature and oil pressure. The trended data will be used to ensure that engine limit margins
are maintained so that a prolonged single-engine diversion (accounting for anti-ice, electrical, etc.
loading) may be conducted without exceeding approved engine limits (i.e., rotor speeds, exhaust
gas temperatures). The Engine Health Monitoring of Engineering Services is responsible for
conducting the ECM Program, analyzing the results, and identifying problems to be addressed per
para 1.20.1.11. The coordination on the monitoring of significant adverse trends in reliability
would be analyzed during the review meeting between Flight Operations and Engineering per
paragraph 12; Resolution of Airplane Discrepancies.
1.20.1.10.2 ECM Program - Corrective Actions
Whenever an engine limit margin becomes a concern, the Propulsion Group will investigate the
problem to determine the cause. Appropriate Maintenance Advice will be issued defining
corrective action required. After corrective action has been implemented, verification of the
maintenance will be performed in accordance with para 1.20.1.11 of this section.
1.20.1.11 RESOLUTION OF AIRPLANE DISCREPANCIES
(a) Positive verification that the corrective action taken to resolve problems significant to ETOPS
has been effective is required prior to subsequent ETOPS operation. Positive verification of
effective maintenance is also required for situations identified in MOE for SWAPPING OF
COMPONENTS if required. Verification may be accomplished by Built-in Test Equipment (BITE),
ground checks per the Fault Isolation Manual (FIM) or the Maintenance Manual (MM).
Under certain circumstances, it may be necessary to verify success of the maintenance action
during an actual flight.
(b) Every 2 weeks BIMAN Flight Operations and Engineering management will meet to review
and take appropriate actions on the following:
(1) Review mechanical irregularities, pilot reports
(2) Monitor significant adverse trends in reliability and review programs for their resolution
(3) Problems in ETOPS significant systems, engines and plans for resolution
(4) Planned corrective actions which are not proceeding satisfactorily
(5) Actions to address engine and/or APU reliability problems
(c) The participants for this review meeting would include the following:
From BIMAN Flight Operations:
(1) Chief of Technical
(2) Chief of Safety
(3) General Manager, Central Control

Rev: 21
OPERATIONS ENGINEERING PROCEDURES Date: 28-Aug-2022
Date: 10-May-2022
(4) Operations Engineer Concerned

(5) ETOPS Coordinator – Flight Operations
From BIMAN Engineering:

(1) Chief Engineer (Engineering Services)
(2) Chief Engineer (Quality Assurance)
(3) Deputy Chief Engineer, Engineering Services (Member Secretary)
(4) Deputy Chief Engineer, Maintenance
(5) Deputy Chief Engineer, Engineering Planning
(6) Principal Engineer (Quality Assurance)
(7) Principal System Engineer (Propulsion)
(8) Principal System Engineer, Reliability & Maintenance Programs
(9) ETOPS Coordinator, Engineering –PE, MCC
Note: Deputy Chief Engineer, Engineering Services (Member Secretary) will arrange the meeting
and Principal Engineer MCC and all other participants will collect all the relevant data and
present in the meeting.

1.20.1.12 ACRONYMS
Following acronyms were used in this section:
AMM Airplane Maintenance Manual
AVM Airborne Vibration Monitoring
APU Auxiliary Power Unit
BATC Bangladesh Airlines Training Center
BITE Built-In Test Equipment
DMI Deferred Maintenance Item
ECM Engine Condition Monitoring
EGT Exhaust Gas Temperature
EO Engineering Order
ETOPS Extended range, Two engine Operations
FAK Fly-Away Kit
FIM Fault Isolation Manual
QA Quality Assurance
IFSD In-flight Shutdown
MCC Maintenance Control Center
PDSC Pre-Departure Service Check
QAR Quick Access Recorder
R&MP Reliability and Maintenance Program

1.20.2. Low Visibility Operations (LVO)
1.20.2.1 Introduction
Biman’s Boeing 787-8/-9 aircraft operates under CAT II Low Visibility Operations (LVO). This
procedure is written for maintaining the requirements for LVO CAT II approval obtained from
CAAB. It also defines the general maintenance practices and procedures for LVO CAT II
Operations.
1.20.2.1.1Compliance of Regulatory Requirements
The purpose of this section of CAMO Procedure Manual (CMP) is to identify the requirements
for Continuing Airworthiness Maintenance Procedures and Program (CAMP) and
organizational responsibilities for LVO CAT II at Biman Bangladesh Airlines Ltd., hereinafter
referred to as “Biman” in the following Paragraphs. This section complies with the Continuing
Airworthiness and/or Maintenance requirements as stated in the CAAB Civil Aviation
Directives (CAD- OPS 15/2020, Dated: 24 January 2021), CAAB ANO (OPS) C-1, and the ICAO
Doc 9365 for “Manual of All Weather Operations” and applies to all LVO CAT II certified and
operationally approved airplanes at Biman.
Responsibility for the implementation of the technical requirements identified in this section
lies with the Director Engineering & Material Management.
Chief Engineer, Engineering Services is responsible for coordinating with other Departments
and arranging different meetings, as and when necessary, related with LVO to discuss events,
significant adverse trends in reliability and/ or performance discrepancies related to CAT II
operation and plans for resolution.
Deputy Chief Engineer, Engineering Services is responsible for identifying maintenance
program requirements, updating this procedure, and working on follow-ups. DCE (ES) will
take appropriate measures as he is being informed by Chief Engineer, Quality Assurance about
any applicable technical requirements related to LVO from CAAB and other regulatory
agencies.
Deputy Chief Engineer, Engineering Planning is responsible for continuously reviewing the
records of every LVO CAT II Flight status to ensure the appropriate airworthiness configuration
and status of each aircraft and timely implementation of all related AMP Tasks.
Principal Engineer, Maintenance Control Center (MCC) is responsible for the day-to-day
management and coordination with Flight Operations regarding LVO CAT II status evaluation
and technical decisions.
Principal System Engineer (Reliability & Maintenance Program) is responsible for management
of Reliability Control Program (RCP) and follow on resolution of the RCB issues/
recommendations related to Low Visibility Operations. He will also update and revise s the

Aircraft Maintenance Program (AMP) related to LVO as and when required as a part of the
regular AMP revision procedure.
Principal System Engineer (Radio and Radar) is responsible for overall monitoring of the
performance of LVO (CAT II) Maintenance Program task package and related systems/
components, and advise respective section for corrective action and/ or revision of applicable
AMP task(s).
Respective Principal System Engineers (Radio & Radar, E & I and Airframe) will assess, track,
and monitor performance of pertinent LVO related systems/ components and ensure that any
modification to systems and components pertinent to LVO operations are not adversely
affected when incorporating software changes, SBs, engineering orders, hardware additions,
or modifications.
Principle Engineer (MSS) (CAAB Part-145) will administer maintenance, repair and/ or
calibration of these equipment as per manufacturers’ recommendations in coordination with
respective Overhaul/ Calibration Shop.
Chief Engineer, Quality Assurance will coordinate with regulatory authorities and get the
technical requirements from CAAB and other regulatory agencies. Accordingly, he will inform
Deputy Chief Engineer, Engineering Services for onward action. Chief Engineer, Quality
Assurance is also responsible for monitoring and oversight of LVO CAT II requirements
including training and authorization of required personnel mentioned in this procedure and
advise respective Departmental Head for corrective actions, if there is any discrepancy.
1.20.2.2 LVO Approval

1.20.2.2.1 Type Design Approval
The Type Certificate Data Sheet (TCDS) and Airplane Flight Manual (AFM) Section 3.1 contains
the type design approval. Any airplane(s) to be added to the LVO CAT II approved fleet must
continuously comply with the Type Certificate or Supplemental Type Certificate requirements
and the current revision of the approved Maintenance Program & Procedures applicable to
that airplane(s). Additionally, that airplane(s) must also be installed with the equipment
required for LVO Cat II operation in accordance with CAAB ANO (AW) E.6 and ICAO Doc 9365
“Manual of All Weather Operations”.
1.20.2.2.2 Identification of LVO Cat II certified Airplanes
The airplane combination(s) authorized for LVO CAT II Operations in Biman fleet are listed in
Operations Specifications of AOC Certificate. Biman’s B787-8/9 (GEnx) Fleet, in the following
table, is currently authorized for LVO CAT II Operations. This list will be updated time to time
when any new aircraft(s) get(s) approval or gets cancellation of Authorization from CAAB for
LVO CAT II Operations.
SL Aircraft Registration Authorized for LVO
No. Type Number CAT II Operations

1 B787-8 S2-AJS YES

2 B787-8 S2-AJT YES
3 B787-8 S2-AJU YES
4 B787-8 S2-AJV YES
5 B787-9 S2-AJX YES
6 B787-9 S2-AJY YES
1.20.2.3 Identification and revision of LVO AMP Tasks

In order to be able to check and demonstrate the full capability of the aircraft to perform Cat-
II operations, a Tasks package is included in the existing Approved B787-8/-9 Aircraft
Maintenance Program (AMP) on LVO CAT II Significant and related Systems to be performed in
case an aircraft has not been performed any satisfactory CAT II Landing/approach including
Practice approaches for a period of one month. Tasks listed in this program package
determine the content and frequency of scheduled maintenance tasks.
LVO Cat II Tasks are identified in the AMP listing by the word "LVO". "LVO" also appears on the
task cards associated with the relevant LVO tasks. PSE (R & MP) will arrange to discuss LVO
tasks identification and revision during regular AMP revision meetings. In addition, respective
Principal System Engineers (Radio & Radar, E & I and Airframe) will advise R & MP section for
revision of any applicable AMP task(s). LVO Cat II tasks will be revised and updated as and
when necessary as a part of the regular AMP revision procedure.
As s a general guideline, LVO (CAT II) Maintenance Program task package shall address the
following:
1. Applicable tasks and procedures addressing lower landing minima and low visibility
operations.
2. Applicable MRB and other mandatory requirements e.g., Airworthiness Directives (AD),
mandatory Service Bulletins (SBs) relating to low visibility operations.
3. Verification of the lower landing minima systems and configuration status.
4. Identification of modifications, additions, and changes required for CAT II operation other
than those specified in Aircraft Flight Manual, Type Certificate or Supplemental Type
Certificate (STC) Requirements.
5. Procedures for periodic maintenance of Operational/ Functional checks, systems’ ground
check, and systems flight check, as applicable.
1.20.2.4 LVO Cat II Dispatch and Maintenance Requirements

1.20.2.4.1 Minimum Equipment List (MEL) for LVO CAT II
The Minimum Equipment List (MEL) used for each type of Biman’s B787-8/-9 aircraft has been
derived from the respective Master Minimum Equipment List (MMEL) after appropriate
customization by Biman. The dispatch requirements and conditions for LVO CAT II operations
for B787-8/-9 fleet are identified in the Approved MEL, which is used as the dispatch authority
for all Biman LVO CAT II flights.

1.20.2.4.2 LVO Cat II Dispatch Procedure (Responsibility of CAAB Part-145)

The dispatch status and Dispatch Criteria of each aircraft for CAT II/ CAT I, upon consultation
with Biman MCC, is to be recorded in the Aircraft Maintenance Log book (AML) & Deferred
Maintenance Items (DMI) Sheet/List with reference to the MEL. A prominent LVO dispatch
status placard “CAT-I” or “CAT-II” is to be displayed in the cockpit (Left/ Right Console in the
aircraft instrument panel) by maintenance personnel to indicate the current status of the
aircraft. In addition, the dispatch status of the aircraft in relation to LVO (i.e. CAT II/ CAT I)
with DMI list is to be informed to all concerned including Flight Operations through e-mail
regularly by MCC at the early morning of each day as soon as the upgrading/downgrading of
the LVO status takes place.
1.20.2.4.3 Upgrading/ Downgrading of LVO status (Responsibility of CAAB Part-145)
1.20.2.4.3.1 Downgrading of Aircraft as CAT-I CAPABLE
Any defect rendering the aircraft downgraded as CAT-I CAPABLE to be transferred to the DMI
sheet in addition to the AML provided that the said defect is allowable within the terms of the
Minimum Equipment List (MEL). The AML and the DMI entries must clearly state that the
aircraft is DOWNGRADED AS CAT-I CAPABLE.
Respective Maintenance Personnel needs to check the aircraft systems/ components
serviceability as per TABLE 1 below and applicable MEL requirements to decide the dispatch
status (CAT II/ CAT I) of a particular flight. If serviceable Systems/ Components do not fulfill
the CAT II requirements, MCC shall be consulted before declaring the status of aircraft as
DOWNGRADED AS CAT-I CAPABLE. It is acceptable for the downgrading of the LVO Status of
the system to be classified as a limited task and even the Pre-Flight Inspection (PFI) authority
holder can perform this limited task upon consulting with MCC, Biman. This downgrading will
also involve displaying the current dispatch status as placard “CAT-I” in the Cockpit. As soon as
an aircraft is classified as CAT-I CAPABLE, MCC must notify all concerned including Flight
Operations through E-mail.
TABLE 01: LVO CAT II Significant Systems/Components for B787-8/-9 Fleet-Aircraft (Equipment
failures which usually causes a no CAT II condition)
Autopilot Flight Director System (AFDS)

LRU Installed Failure Description
Must be serviceable (Exception: MCP disengage
Mode Control Panel 1
bar failure doesn’t cause a NO CAT II condition)
All 3 (Three) AFF channel failed and/ or Stall
Auto Flight Function (AFF) 3
protection active during auto-land.
Takeoff/Go-Around (TO/GA)
2 Dual TO/GA switch failures
Switches
A/P Disconnect Switches 2 Dual A/P Disconnect Switch failure
Primary Flight Control System (PFCS)


Primary Flight Control System (PFCS)

Actuator Control Electronics (ACE) 4 Two or more ACE Failures
Two Rudder trim position faults
PFCS has detected a Roll/Yaw Asymmetry
Primary Flight Control (PFC) 3
Two Rudder Surface Position Faults
PFCS not in Normal mode.
Two Aileron PCU failures on the same surface
Aileron Power Control Unit (PCU) 4
LOB and LIB or RIB and ROB
Elevator Power Control Unit (PCU) 4 Three Elevator PCU failures
Two Flaperon PCU failures on the same surface
Flaperon Power Control Unit (PCU) 4
LOB and LIB or RIB and ROB
Flaps/Slats Position Sensors 4+4 All 4 (Four) Flap/ Slat Position Sensors
Rudder Power Control Unit (PCU) 3 Two Rudder PCU failures
Four Spoilers failures
-two inboard spoiler pairs – 5/10, 6/9, 7/8 or
Spoiler Power Control Unit (SPCU) 14
– two outboard spoiler pairs – 1/14, 2/13, 3/12,
4/11
Stabilizer Actuation System 2 Dual Stabilizer PCU failure
Air Data Reference System (ADRS)

Air Data Module (ADM) Pitot/ Static 3+3 More than one ADM Pitot or ADM Static failure
Earth Reference System (ERS)

Failure of both IRUs or any combination of 3
Inertial Reference Unit (IRU)/
IRUs and AHRUs (i.e., 2 of 4 ERS sensor units
Attitude & Heading Reference Unit 2+2
required for CAT II as long as one of them is an
(AHRU)
IRU)
Integrated Navigation Radio Receiver (INR)

Integrated Navigation Radio
2 Single or dual INR failure
Receiver (INR)
Localizer Antenna Switch - Localizer antenna switching failure
INR Tune Inhibit - INR tune inhibit failure
Low Range Radio Altimeter (LRRA)

Radio Altimeter (RA) 2 Single or dual Radio altimeter failure
Hydraulic Systems
Hydraulic System 3 More than one Hydraulic System failure
Hydraulic Interface Function (HYDIF) 3 All 3 (Three) HYDIF failure

Display and Crew Alert Function (DCAF)

DCA/ EICAS 2 Any DCA Function or EICAS failure
PFD/ ND/ MFD 2+2+1 Any PFD/ ND/ MFD failure
More than one GPM failure from each cabinet
General Processor Module (GPM)
4 (At least one Left GPM and one Right GPM is
(L2, L3, R2, R3)
needed for CAT II operation)
1.20.2.4.3.2 Upgrading of aircraft as CAT-II CAPABLE

The defect causing the downgrade must be positively identified and rectified in accordance
with appropriate Maintenance manuals and/ or Manufacturer’s recommendation. After
successful rectification, the AML is to be reflected that the aircraft is CAT II CAPABLE and the
DMI entry is to be closed. Biman MCC shall be consulted before declaring the aircraft as CAT-
II CAPABLE or upgraded as CAT-II. Only appropriately authorized and qualified Maintenance
personnel shall upgrade an aircraft as CAT II CAPABLE, dependent upon the reason for the
previous downgrading. This upgrading will also involve displaying the current dispatch status
as placard “CAT-II” in the Cockpit. As soon as the aircraft becomes CAT II CAPABLE, MCC must
notify all concerned including Flight Operations through E-mail. The detailed procedures
related to the LVO CAT II dispatch procedure and/ or upgrading/ downgrading of LVO CAT II
status are to be incorporated into the respective CAAB Part-145 Manual i.e. MOE.
1.20.2.5 LVO Records
LVO related flight dispatch status (Cat-I/ Cat-II) is marked and any Mis-approach is to be
noted by the Operating Captain in the Observation/Incident Block in the Aircraft Journey
Logbook (AML)/ Aircraft Flight Log. Additionally, any unsuccessful approach event is also to
be declared through a defect entry in the AML by the Captain. MCC is to keep records of
every LVO Flight status and AML & DMI entry related to LVO CAT II is to ensure that the
appropriate airworthiness configuration and status of each aircraft can be determined.
Record Section of Engineering Planning Department is also to keep records of every LVO
Flight status and the frequency of CAT II Landing/approach including Practice approaches in
each month for timely implementation of all AMP Tasks related with LVO CAT II. In addition,
Engineering Planning will also forward the copy of relevant portion of the Journey Logbook
along with other necessary information including unscheduled component removals related
to LVO CAT II systems to PE (MCC) and PSE (R & MP, R & R, E & I and Airframe) of Engineering
Services on weekly basis. Moreover, Engineering Planning is to determine when to perform
the LVO CAT II Task/Check package as per AMP based on the non-accomplishment of any
satisfactory CAT II Landing/approach including Practice approaches for a period of one month
and make arrangement to perform the LVO CAT II Check package.
1.20.2.6 LVO CAT II Significant Aircraft Systems’ Reliability & Performance Monitoring

PE (MCC) will receive performance flight crew reports/crew de-briefing of LVO flight status on
regular basis from flight operations. If reports contain technical discrepancies, he will act
accordingly. If engineering support is required, he will inform respective System Group of
Engineering Services to provide such support. In addition, MCC shall review the AML and DMI
entries for LVO CAT II Significant system/ component related reported defects and arrange
rectification by appropriately authorized and qualified Certifying Staff as per approved
Maintenance Data. Components/ Systems’ functional verification may be accomplished by
appropriate Operational/ Functional Test per AMM, Built-In Test Equipment (BITE) or Ground
Checks as per the Fault Isolation Manual (FIM), etc. Any deferral of related item must be
checked by Maintenance Engineers if such deferral affects the level of operation that will
degrade its CAT II performance and that must be informed to and consulted with Biman MCC
immediately. Subsequently, if an aircraft is subjected to a CAT II related item defect deferral,
MCC shall relay this information to the flight crew/flight Operations Office by the fastest
means prior to dispatch. The affected aircraft, in such case, shall remain out of LVO CAT II
status until successful corrective action has been taken and verified. The current LVO status
placard “CAT-II” or “CAT-I” (as applicable) shall be displayed in the Cockpit.
Any aircraft system with a maintenance deferral that affects CAT II operation shall also be
monitored by the respective System Group (i.e. Radio & Radar, E & I and Airframe) and to be
discussed in the Bi-weekly System Reliability Meeting. Respective System Group of
Engineering Services along with MCC will also monitor the chronic repetitive defects related to
the LVO CAT II significant systems/ Components, as stated in Table 2 below, through AML,
AHM (Airplane Health Monitoring) and other applicable means, advise respective
Department/Section for corrective actions to resolve the defect, and inform/ assist Reliability
& Maintenance Program Section for producing required alerts of the relevant systems. An LVO
Cat II status downgraded aircraft will remain out of LVO CAT II status until successful
corrective action has been verified for chronic and repetitive discrepancies. In this regard,
respective LVO CAT II qualified maintenance personnel is required to make entry into AML/
DMI list stating 06 (six) digit ATA for the defects related to LVO CAT II significant systems as
mentioned in Table 2 below:
TABLE 2: ATA wise LVO CAT II Significant Systems for System Reliability Monitoring
Systems ATA Sub-Section Subsystems/ Components (LRU)

22-11-06
Mode control Panel (MCP)
22-11-07
22-00-00
Autopilot Auto Flight Function (AFF)
22-11-01
Flight Director 22
22-11-00
Systems TO/GA Switches
22-31-00
22-11-00
A/P Disconnect Switches
22-11-08
Primary Flight 27 27-02-17 Actuator Control Electronics (ACE)

Control 27-02-00
Primary Flight Control (PFC) System
System 27-02-12
27-11-00
Aileron PCUs (LOB and LIB or RIB and ROB)
27-11-19
27-11-00
Flaperon PCUs (LOB and LIB or RIB and ROB)
27-11-20
27-31-00
Elevator PCUs
27-31-09
27-21-00
27-21-19 Rudder PCUs
27-21-32
27-61-00
27-61-07 Spoiler PCUs
27-61-08
27-51-00
Flaps Position Sensors
27-58-03
27-81-00
Slats Position Sensors
27-88-03
27-41-00
27-41-07
Stabilizer Actuation System (Stabilizer PCU)
27-41-08
27-41-09
Hydraulic Three Hydraulic Systems and Hydraulic Interface
29 29-11-00
Systems Function (HYDIF)
31-51-00
Indicating and Display and Crew Alert (DCA) Function/ EICAS
31-61-00
Recording 31
System 31-61-00
Display Units (PFD/ ND/ MFD/ HUD)
31-61-50
34-12-01 Air Data Module (ADM) Pitot/Static
34-21-00
Inertial Reference Unit (IRU),
34-21-04
34-21-00
Attitude and Heading Reference Unit (AHRU)
34-21-02
34-31-00
Navigation 34 Integrated Navigation Radio Receiver (INR)
34-31-07
34-31-00
Localizer Antenna Switch
34-31-02
34-33-00
34-33-02 Low Range Radio Altimeter (LRRA)
34-33-03
Integrated
Modular 42 42-21-02 General Processor Module (GPM) (L2, L3, R2, R3)
Avionics

Chief Engineer Engineering Services (or Deputy Chief Engineer, Engineering Services as his
nominated representative) will arrange review meetings (typically once in every quarter of the
year) with the Flight Operations to discuss events, significant adverse trends in reliability and/
or performance discrepancies related to LVO CAT II operation and plans for resolution. Review
of LVO CAT II items with the flight operation may also be required if any Maintenance
Program/ Procedure change include or require pilot operation procedure, etc.
1.20.2.7 LVO CAT II Reliability Control Program (RCP)

LVO CAT II reliability program is developed as a part of the existing RCP to monitor, track and
control the operational status of the aircraft to achieve and maintain successful LVO Cat-II
operations. The Program is an event oriented reliability control program (i.e., each applicable
event is reported and investigated). The reliability program also defines, addresses, and
monitors chronic and repetitive discrepancies related to CAT II operations. The tracking and
resolution of each significant LVO related event should also be addressed at the Reliability
Control Board (RCB) Meeting. Principal System Engineer (Reliability & Maintenance Program)
would be responsible for management of RCP and follow on resolution of the RCB issues/
recommendations related to Low Visibility Operations.
For CAT II Operations, the following information should be included in the Fleet Reliability
Report:
a. Total (Satisfactory) Approaches: The total number of approaches, by aircraft type where
an LVO Category II approach/landing was made satisfactorily whether or not it was an
actual or practice approach.
b. Unsatisfactory Approaches: The total number of unsatisfactory approaches and/ or failure
of LVO CAT II landings, by aerodrome and aircraft registration and reasons for
unsatisfactory performance, if known, listed by appropriate category (e.g., poor system
performance, aircraft equipment problem/failure; ground facility problem, missed
approach due to ATC instruction and, lack of critical area protection, or any other
reasons).
c. Unscheduled Component Removals: The total number of unscheduled removals of
components of the LVO CAT II related systems.
Principal System Engineer (R & MP) will receive the above information/ data required for Fleet
Reliability Report from the Records Section of Engineering Planning Department and from the
copy of Journey Logbook (AML) sent by MCC and/or Engineering Planning. In addition,
respective System Groups (i.e. Radio & Radar, E & I and Airframe) of Engineering Services will
monitor AML and AHM to find out other related information including Unscheduled
Component Removals related to LVO CAT II significant systems and forward the same to PSE
(R & MP) for inclusion/ publication in the Reliability report.
In addition, performance of the LVO CAT II Significant system components of each aircraft is
monitored through periodic system reliability alerts, which detects any undesirable trend
before it becomes hazardous. LVO CAT II System event reporting and alert notification is to be
performed as per TABLE 2 in paragraph 1.20.2.1.6 and related procedures stated in ESPM
5.2.2 and 5.2.6 is to be followed. When setting alert levels for system reliability monitoring,

consideration must be given to the levels or reliability assumed in qualifying the aircraft for
LVO Category II operations.
1.20.2.8 Training and Qualification for LVO CAT II Program
1.20.2.8.1 LVO CAT II Training Program (Initial and Recurrent Training)
The LVO CAT II Training Program for CAMO and Part-145 personnel includes the “B787-8/-9
Maintenance Type (either B1 or B2 or B1/B2) Training” and “Awareness Training on LVO CAT II
Procedures”. The goal of the LVO CAT II Training Program is to ensure that all personnel
involved in LVO Continuing Airworthiness and Maintenance are provided with the necessary
training to describe and emphasize the special nature of LVO Maintenance requirements.
Personnel considered to be included are Biman’s own and contracted (as applicable) CAMO
and Part-145 maintenance personnel including certifying staff, maintenance control center,
mechanics, personnel performing maintenance inspection or quality assurance and
engineering services/planning personnel.
This can take the form of classroom training or task training which includes reading/
discussing a CAT II Briefing Document as well as at least some “hands-on” training for those
Part-145 personnel who are assigned with aircraft maintenance duties. The training
curriculum includes operational concepts, aircraft types and systems affected, procedures to
be used, manual or technical reference availability and use, processes, tools, or test
equipment to be used, quality control/assurance, methods for testing and return to service
(RTS), sign-offs required, and proper minimum equipment list (MEL) application, etc.
Recurrent/ Continuation training shall be accomplished at least once in two years, or when a
person has not been involved in the maintenance of the specified aircraft or systems for an
extended period (e.g., greater than 06 (six) months in last two (02) years). LVO Continuation
Training will be integrated with the elements of the existing Aircraft Maintenance Type
Continuation Training Courses. The training program is administered by respective
Departmental Head in co-ordination with Quality Assurance. The LVO CAT II training records
will be well maintained by the respective departments and like other training records and
these records are available on demand to the auditors.
1.20.2.8.2 LVO CAT II Qualified Personnel
LVO CAT II Qualified Personnel are those who have completed the LVO CAT II Training
Program i.e., B787-8/-9 Maintenance Type Training plus Awareness Training on LVO CAT II
Procedures stated in the above paragraphs. It is to be ensured by the respective Departmental
Head that personnel who undertakes any work on the LVO CAT II significant Systems are
appropriately qualified and authorized. For performing Pre-Flight Inspection, the personnel
must be at least PFI or equivalent Authority Holder and at least completed the Awareness
Training on LVO CAT II Procedures. It is acceptable for the downgrading of the LVO Status to
be classified as a limited task and even the Pre-Flight Inspection (PFI) authority holder can
perform this limited task as prescribed in paragraph 1.20.2.1.4.3.1. The upgrading of an LVO
Status, however, must be performed and certified by a Maintenance Engineer appropriately
authorized and qualified for LVO CAT II Operations. The detailed procedures related to the

qualification and authorization of LVO CAT II Maintenance personnel are to be incorporated

into the respective CAAB Part-145 Manual e.g. i.e. MOE.
1.20.2..9 Maintenance and Calibration of Test Equipment (Responsibility of CAAB Part-145)
Use of Test equipment is based on manufacturers’ instructions for continued airworthiness
recommendations and required accuracy and reliability to return systems and components to
service following maintenance. Principal Engineer, Maintenance Planning is to categorize all
the applicable LVO CAT II Maintenance related Test-Equipment based on the list prepared
from applicable AMM/ AMP tasks. Principle Engineer (MSS) will administer maintenance,
repair and/ or calibration of these equipment as per manufacturers’ recommendations in
coordination with respective Overhaul/ Calibration Shop. The detailed procedures related to
this task are to be incorporated into the respective CAAB Part-145 Manual e.g. i.e. MOE.
1.20.2.10 Configuration Control/ System Modifications

Respective Principal System Engineer of different System groups (i.e. Airframe, Electrical &
Instrument and Radio & Radar) of Engineering Services & Principal Engineer, Maintenance
Planning is to assess, track, and ensure that any modification to systems and components
pertinent to LVO CAT II operations are not adversely affected when incorporating software
changes, SBs, engineering orders, hardware additions, or modifications. Any changes to
system components are to be consistent with the aircraft manufacturer, avionics
manufacturer, industry, or CAAB accepted criteria or processes. Moreover, Engineering Orders
(EOs) that affects or are related to LVO CAT II significant Systems/ Components are identified
in the Remarks section by the word “This MO/ IO/ RO is related to LVO CAT II Significant
Systems” and Modification section of Engineering Planning is to track those EOs separately.
1.20.2.11 Quality Assurance Function in LVO CAT II
Biman Quality Assurance shall get the technical requirements from CAAB and other regulatory
agencies and inform Deputy Chief Engineer, Engineering Services for onward timely action.
Biman Quality Assurance shall monitor through scheduled and unscheduled Oversight &
Surveillance/Audit all aspects of the Low Visibility Operation. Oversight & Surveillance/Audit
shall include confirmation of a positive LVO CAT II culture at all levels of the organization. It
shall provide evidence that the corporate culture and infra-structure to support the Low
Visibility Operation continues to exist and is functioning properly. Additionally, it will ensure
the maintenance program continues to provide safe Low Visibility Operations.

1.20.3. Minimum Navigation Performance Service (MNPS) and/or North Atlantic Track High Level
Airspace (NAT HLA).
Biman’s Boeing 787-8/-9 fleet-aircraft operates in Minimum Navigation Performance Specifications

(MNPS) Airspace i.e. North Atlantic Track High Level Airspace (NAT HLA). This procedure is written for
maintaining the Maintenance and Airworthiness Requirements for MNPS/ NAT HLA approval to be
obtained from CAAB.
1.20.3.1.1 Purpose
The purpose of this section of CAME is to identify the Requirements for Continuing Airworthiness
Maintenance Procedures and Program (CAMP) and organizational responsibilities for MNPS / NAT HLA
Operations at Biman Bangladesh Airlines Ltd., hereinafter referred to as “Biman” in the following
Paragraphs. It defines the general maintenance practices and procedures for MNPS / NAT HLA
Operations.
1.20.3.1.2 Regulatory Compliance
This section complies with the Continuing Airworthiness/ Maintenance Requirements as stated in the
CAAB Civil Aviation Circular (CAC-OPS) 03/2020 Dated: 09 SEP 2020, CAAB ANO (AW) E.6, “ICAO Doc
7030 (NAT Regional Supplementary Procedures) Fifth Edition-2008”, and NAT Doc 007 (North Atlantic
Operations and Airspace Manual) V.2020-2.1 and applies to all MNPS / NAT HLA certified and
operationally approved airplanes at Biman.
Responsibility for the implementation of the technical requirements identified in this section lies with
the Director Engineering & Material Management.
Chief Engineer, Engineering Services is responsible for coordinating with other Departments and
arranging different meetings related with MNPS / NAT HLA Operations to discuss events and / or
performance, discrepancies related to MNPS / NAT HLA operation and plans for resolution.

Deputy Chief Engineer, Engineering Services is responsible for identifying maintenance program
requirements, updating this procedures and applicable Aircraft Maintenance Program (AMP), and
working on follow-up.
Deputy Chief Engineer, Engineering Planning is responsible for timely implementation of all MNPS AMP
Tasks.
Principal Engineer, Maintenance Control Center (MCC) is responsible for the day-to-day management
and co-ordination with Flight Operations Department regarding MNPS / NAT HLA Operations and
Technical decisions.
Principle Engineer (MSS) will administer maintenance, repair and / or calibration of MNPS / NAT HLA
related test equipment as per manufacturers’ recommendation in coordination with the respective
Overhaul / Calibration Shop.
Chief Engineer, Quality Assurance will coordinate with Regulatory Authorities and get the technical
Requirements from CAAB and other Regulatory agencies. Accordingly, he will inform Deputy Chief
Engineer, Engineering Services for onward action, if deemed necessary. Chief Engineer, Quality
Assurance is also responsible for the monitoring and oversight of MNPS / NAT HLA Requirements
mentioned in this procedure.
1.20.3.2 MNPS / NAT HLA APPROVED AIRPLANES
1.20.3.2.1 Type Design Approval

The Type Certificate Data Sheet (TCDS) and Airplane Flight Manual (AFM) Section 3.1 contains the type
design approval. Any airplane(s) to be added to the MNPS / NAT HLA approved fleet must continuously
comply with the Type Certificate or Supplemental Type Certificate (STC) Requirements and the current
revision of the approved Maintenance Procedures applicable to those airplanes. Additionally, those
airplanes must also be installed with the equipment required for MNPS / NAT HLA operation in
accordance with CAAB ANO (AW) E.6 and NAT Doc 007 (North Atlantic Operations and Airspace
Manual).
1.20.3.2.2 Aircraft Systems / Equipment Requirements
Biman’s Boeing 787-8/-9 fleet-aircraft are equipped with and certified in production with the Equipment
/ Systems required for MNPS / NAT HLA operation in accordance with CAAB CAC-OPS 03/2020, Dated:
09 SEP 2020, CAAB ANO (AW) E.6 and NAT Doc 007 (North Atlantic Operations and Airspace Manual). All
Boeing 787-8/-9 airplanes are equipped with the "Earth Reference System" (ERS) that is made up of a
hybrid Inertial / GPS Navigation System, consisting of four primary units. Two of the four units are
Inertial Reference Units (IRUs) with conventional stand-alone inertial navigation performance. The other

two are Attitude & Heading Reference Units (AHRUs) and are nearly identical to the IRUs. The Integrated
Navigation Radio (INR) receivers send Global Positioning System (GPS) data to the IRUs and AHRUs.
There are 03 instances of the Flight Management Function that reside on 03 General Processing
Modules (GPM), which use the navigational signals from the ERS.
1.20.3.2.3 Identification of MNPS / NAT HLA certified Airplanes
The airplane combination(s), authorized for MNPS / NAT HLA Operations in Biman fleet are listed in
Operations Specifications of AOC Certificate. Biman’s Boeing 787-8/-9 (GEnx) Fleet are currently
authorized for MNPS / NAT HLA Operations. This list will be updated time to time when any new
aircraft(s) get(s) approval or gets cancellation of Authorization from CAAB for MNPS / NAT HLA
Operations.
1.20.3.3 IDENTIFICATION OF MNPS / NAT HLA AMP TASKS
Biman’s existing Boeing 787-8/-9 Aircraft Maintenance Program (AMP) includes relevant portion of time
limited tasks for MNPS / NAT HLA Operations in order to be able to check and demonstrate the full
capability of the aircraft to perform the required operations. This maintenance program (AMP) has been
taken into consideration all the aspects of RVSM and MNPS operations and any applicable Maintenance
Review Board (MRB) Requirements or equivalent Requirements (e.g., Airworthiness Directives (AD),
mandatory Service Bulletins (SB)), those may relate to operation of aircraft in North Atlantic Track High
Level Airspace (NAT HLA). Consequently, all the instructions and recommendations as per CAAB Aviation
Circular: CAC-OPS 03/2020, Dated: 09 SEP 2020 and NAT Doc 007, Edition: V.2020 -01 have been duly
reflected in the AMP.
A special set of Tasks is included in the existing Approved AMP on MNPS / NAT HLA related Systems.
Tasks listed in “Section: E” of the AMP determines the content and frequency of scheduled maintenance
tasks.
MNPS / NAT HLA Tasks are identified in the AMP, listing by the word "MNPS / NAT HLA". "MNPS / NAT
HLA" also appears on the task cards associated with the relevant MNPS / NAT HLA tasks. MNPS / NAT
HLA tasks will be revised and updated as and when necessary as part of the regular AMP revision
procedures.
1.20.3.4 MNPS / NAT HLA DISPATCH AND MAINTENANCE REQUIREMENTS
1.20.3.4.1 Minimum Equipment List (MEL) for MNPS / NAT HLA
The Minimum Equipment List (MEL) used for each type of Biman’s B787-8/-9 fleet have been derived
from the respective Master Minimum Equipment List (MMEL) after appropriate customization by Flight

Operations. The dispatch requirements and conditions for MNPS / NAT HLA operations for Biman’s
Boeing 787-8/-9 fleet are identified in the Approved MEL which is used as the dispatch authority for all
Biman’s MNPS / NAT HLA flights.
1.20.3.4.2 MNPS / NAT HLA Dispatch Procedure
After performing the Pre Flight Inspections (PFI) including accomplishment of relevant RVSM / MNPS
tasks and verification of all Status Level Messages (including EICAS messages) are resolved or an
approved dispatch paperwork is applied, a flight intended for MNPS / NAT HLA operations can be
dispatched. The dispatch status of each aircraft for MNPS/ NAT HLA Operation upon consultation with
Biman MCC, is to be recorded in the Aircraft Maintenance Log (AML) book & Deferred Maintenance
Items (DMI) Sheet / List with reference to the MEL. In addition, the status of the aircraft for MNPS / NAT
HLA Operation with DMI list is to be informed to all concerned Department including Flight Operations
through e-mail on regular basis.
1.20.3.5 EVALUATION AND RECORDING OF NAVIGATION SYSTEM PERFORMANCE

Biman is using Boeing provided Airplane Health Monitoring and Management (AHM) which records
Navigational Performance data and monitoring are done in the Flight Controls Electronics (FCE) and
Flight Management Functions (FMF). The FCE monitors that accelerations and velocities reported from
the INS (Integrated Inertial Navigation System) are consistent among the redundant Line Replaceable
Units (LRU). If the FCE detects a discrepancy it will trigger a fault that causes a Maintenance Message
(MM) which is recorded by AHM. The ERS IRUs have extensive BIT (Built-In Test) coverage and most
failures of an IRU affecting navigation performance will set the EICAS status message "IRU L" or "IRU R".
Radial Position Errors (RPE) are measured by FMF, but there are not any alerts or messages associated
with them. Instead RPE is displayed on the FMF CDU Inertial Monitor page. The FMC INERTIAL MONITOR
page provides the IRU navigation performance data automatically at the end of every flight, regardless
of what the FMC position update mode is. Although ERS IRU design and implementation does not
require regular performance monitoring by the crew to meet the regulatory requirements for use as a
sole means of navigation system, Biman’s Boeing 787-8/-9 AMP includes Maintenance Tasks to record
inertial navigation performance at a specific interval to confirm any IRU drift errors exceeding tolerances
as specified in the FIM / AMM and whether the IRU removal and replacement is necessary or not.
An RAIM (Receiver Autonomous Integrity Monitoring) check is to be performed, for flight over the USA /
FAA airspace until Biman incorporates a Software only upgrade modification to the ERS of Boeing 787-
8/-9 fleet- aircraft as per Boeing SB, scheduled to be published, Targeting release date on 15 DEC 2021.
In addition, any aircraft system with a maintenance deferral that affects MNPS / NAT HLA operation is to
be discussed in the Bi-weekly System Reliability Meeting. Engineering Services along with MCC will also
monitor the chronic repetitive defects related to the MNPS / NAT HLA Operations through AML, AHM

(Airplane Health Monitoring), etc., and advise fruitful corrective actions to resolve the defect
accordingly.
1.20.3.6 TRAINING PROGRAM FOR MNPS / NAT HLA OPERATION
The MNPS Training Program for Engineering & Maintenance includes the “Boeing 787-8/-9
Maintenance Type (either B2 or B1/B2) Training” and “Awareness Training on MNPS / NAT HLA
Procedures”. The goal of the MNPS / NAT HLA Training Program is to ensure that all personnel involved
in respective Maintenance are
to be provided with the necessary training to describe and emphasize the special nature of MNPS / NAT
HLA Maintenance Requirements. In addition to the Boeing 787-8/-9 Maintenance Training, Awareness
Training on MNPS / NAT HLA Procedures training is to be provided to all relevant personnel who are
assigned to work on the MNPS/ NAT HLA related systems. Personnel considered to be included are
Biman and contract maintenance personnel including certifying staff, Maintenance Control Center,
Aircraft Mechanic, personnel performing Maintenance, Inspection and Quality Assurance, Engineering
Services and Engineering Planning Personnel. The Training can take the form of classroom training or
task training which includes reading and / or discussion on the MNPS / NAT HLA Briefing Documents as
well as at least some “hands-on” training for those personnel who are directly assigned with aircraft
maintenance duties.
Recurrent / Continuation training shall be accomplished at least once in two (02) years, or when a
person has not been involved in the maintenance of the specified aircraft or systems for an extended
period (e.g., greater than 06 (six) months in last two years). MNPS / NAT HLA Continuation Training will
be integrated with the elements of the existing Aircraft Maintenance Type Continuation Training
Courses. The training program is administered by the Engineering Production Division in co-ordination
with the Quality Assurance Division. The MNPS / NAT HLA training records will be well maintained by the
respective Department-Heads like other training records. And these records are to be available on
demand to the Auditors, when required.
1.20.3.7 TEST EQUIPMENT / CALIBRATION STANDARDS
Use of Test equipment is based on Manufacturers’ instructions for continued airworthiness
recommendations and required accuracy and reliability to return systems and components to service
following maintenance. Principal Engineer, Maintenance Planning is to categorize all the applicable
MNPS / NAT HLA Maintenance related Test- Equipment based on the list prepared from applicable AMM
/ AMP tasks. Principal Engineer (MSS) will administer maintenance, repair and / or calibration of this
equipment as per Manufacturers’ Specifications and Recommendations in co-ordination with respective
Overhaul / Calibration Shop.
1.20.3.8 CONFIGURATION CONTROL / SYSTEM MODIFICATIONS
Respective Principal System Engineer of different System groups of Engineering Services & Principal
Engineer, Maintenance Planning is to assess, track, and ensure that any modification to systems and
component pertinent to MNPS / NAT HLA operations (as per CAAB CAC-OPS 03/2020, Dated: 09 SEP

2020 and / or Biman’s Boeing 787-8/-9 AMP) are not adversely affected when incorporating Software
Changes, SBs, Engineering Orders, Hardware additions, or, Modifications, etc.. Any changes to system
component are to be consistent with the aircraft manufacturer, avionics manufacturer, industry, or
CAAB accepted criteria or processes. Moreover, Engineering Orders (EOs) those affect or, are related to
MNPS / NAT HLA Operations are identified in the Remarks section by the word “This MO/ IO/ RO is
related to MNPS / NAT HLA Operations” and Modification section of Engineering Planning is to track
those EOs separately.
1.20.3.9 QUALITY ASSURANCE FUNCTION IN MNPS / NAT HLA OPERATION
Biman Engineering Quality Assurance shall get the Technical Requirements from CAAB and inform
Deputy Chief Engineer, Engineering Services for onward timely action. Biman Quality Assurance shall
monitor through the scheduled and unscheduled Oversight & Surveillance / Surprise Audit in all aspects
of the MNPS / NAT HLA Operation. Oversight & Surveillance / Surprise Audit shall include conformation
of a positive MNPS / NAT HLA culture at all levels of the organization. It shall provide evidences that the
corporate culture and the infra-structure to support the MNPS / NAT HLA Operation continues to exist
and is functioning well and properly. Additionally, it will ensure that the maintenance program (AMP)
continues to provide the safe MNPS / NAT HLA Operation.

1.20.4 AIRWORTHINESS REQUIREMENTS AND MAINTENANCE PROCEDURES FOR PERFORMANCE

BASED NAVIGATION (PBN)
All of Biman's fleet aircraft is capable to operate with Performance-Based Navigation (PBN). i.e.
RNAV-10 (RNP-10), RNP-4, A-RNP etc. This procedure is written for maintaining the
Maintenance and Airworthiness Requirements for PBN approval to be obtained from CAAB.
1.20.4.2 PURPOSE
The purpose of this section of CAME is to identify the Requirements for Continuing
Airworthiness Maintenance Procedures and Program (CAMP) and organizational
responsibilities for PBN Operations at Biman Bangladesh Airlines Ltd., hereinafter referred to as
“Biman” in the following Paragraphs. It defines the general maintenance practices and
procedures for PBN Operations.
1.20.4.3 REGULATORY COMPLIANCE
This section complies with the Continuing Airworthiness/ Maintenance Requirements as stated
CAAB ANO (AW) E.6, CAAB ANO (AW) E.12 and ICAO Doc 9613 Performance-based Navigation
(PBN) and applies to all PBN certified and operationally approved airplanes at Biman.
1.20.4.4 RESPONSIBLE INDIVIDUALS
Responsibility for the implementation of the technical requirements identified in this section
lies with the Director Engineering & Material Management.
Chief Engineer, Engineering Services is responsible for coordinating with other Departments
and arranging different meetings related with PBN Operations to discuss events and / or
performance, discrepancies related to PBN operation and plans for resolution.
Deputy Chief Engineer, Engineering Services is responsible for identifying maintenance
program requirements, updating this procedures as and when necessary and applicable Aircraft
Maintenance Program (AMP), and working on follow-up.
Deputy Chief Engineer, Engineering Planning is responsible for timely implementation of all
applicable PBN AMP Tasks.
Principal Engineer, Maintenance Control Center (MCC) is responsible for the day-to-day
management and co-ordination with Flight Operations Department regarding PBN Operations
and Technical decisions.
Chief Engineer, Quality Assurance will coordinate with Regulatory Authorities and get the
technical Requirements from CAAB and other Regulatory agencies regarding PBN Operations.
Accordingly, he will inform Deputy Chief Engineer, Engineering Services for onward action, if
deemed necessary. Chief Engineer, Quality Assurance is also responsible for the monitoring and
oversight of PBN Requirements mentioned in this procedure.

1.20.4.5 PBN APPROVAL

1.20.4.5.1 Compliance to Aircraft Systems / Equipment Requirements
The Type Certificate Data Sheet (TCDS) and Airplane Flight Manual (AFM) contains the type
design approval. Any airplane(s) to be added to the PBN approved fleet must continuously
comply with the Type Certificate or Supplemental Type Certificate (STC) Requirements and the
current revision of the approved Maintenance Procedures applicable to those airplanes.
The Airplane Flight Manual (AFM) establishes the long range navigation system (LRNS) and
flight management computing (FMC) necessary to qualify for PBN operations. Airplane
compliance for PBN is documented in the FMCS operational data section of the respective
AFM. All of Biman fleet aircraft are equipped with and certified in production with the
Equipment / Systems required for PBN operation. All airplanes are equipped with the
necessary equipment as per the requirements stated in the respective model RNP capability
document provided by aircraft manufacturers.
1.20.4.5.2 Identification of PBN Approved Airplanes
The airplane combination(s), authorized for PBN Operations in Biman fleet are listed in
Operations Specifications of AOC Certificate. This list will be updated time to time when any
new aircraft(s) get(s) approval or gets cancellation of Authorization from CAAB for PBN
Operations.
1.20.4.6 IDENTIFICATION AND REVISION OF PBN AMP TASKS
All PBN related equipment (Including LRNS) are regularly maintained as per the instructions
provided in the respective model aircraft AMM, FIM etc. Moreover, PBN Tasks are identified in
the AMP listing by the word "PBN". PBN tasks identification and revision will be discussed
during regular AMP revision meetings. In addition, respective Principal System Engineers
(Radio & Radar, E & I) will advise R & MP section for revision of any applicable AMP task(s).
PBN tasks will be revised and updated as and when necessary as part of the regular AMP
revision procedure.
As a general guideline, PBN Maintenance Program task package shall address the following:
1. Applicable tasks and procedures related with navigational equipment and systems.
2. Applicable MRB and other mandatory requirements e.g., Airworthiness Directives (AD),
mandatory Service Bulletins (SB).
3. Identification of modifications, additions, and changes required for PBN operation other
than those specified in Aircraft Flight Manual, Type Certificate or Supplemental Type
Certificate (STC) Requirements.
4. Procedures for periodic maintenance of Operational/ Functional checks, systems ground
check, and systems flight check, as applicable.

1.20.4.7 PBN DISPATCH AND MAINTENANCE REQUIREMENTS

1.20.4.7.1 Minimum Equipment List (MEL) for PBN
The Minimum Equipment List (MEL) used for each type of Biman’s fleet have been derived
from the respective Master Minimum Equipment List (MMEL) after appropriate
customization. The dispatch requirements and conditions for PBN operations for Biman’s
aircrafts are identified in the Approved MEL which is used as the dispatch authority for all
Biman’s PBN flights.
1.20.4.7.2 PBN Dispatch Procedure
After performing the Pre Flight-Inspections (PFI) including accomplishment of relevant PBN
tasks and verification of all Status Level Messages (including EICAS messages) are resolved or
approved dispatch paperwork is applied, a flight intended for PBN operations can be
dispatched. The dispatch status/limitation of each aircraft for PBN Operation upon consultation
with Biman MCC, is to be recorded in the Aircraft Maintenance Log (AML) book & Deferred
Maintenance Items (DMI) Sheet / List with reference to the MEL. In addition, the status of the
aircraft for PBN Operation with DMI list is to be informed to all concerned Department
including Flight Operations through e-mail on regular basis by the respective Maintenance
Engineers or Authority Holders.
1.20.4.8 MONITORING OF NAVIGATION SYSTEM RELIABILITY AND PERFORMANCE
Biman is using Boeing provided Airplane Health Monitoring and Management (AHM) which
records Navigational Performance data. Related Components/ Systems’ functional verification
may be accomplished by appropriate Operational/ Functional Test per AMM, Built-In Test
Equipment (BITE) or Ground Checks as per the Fault Isolation Manual (FIM), etc. In addition,
any aircraft system with a maintenance deferral that affects PBN operation is to be discussed in
the Bi-weekly System Reliability Meeting. Engineering Services along with MCC will also
monitor the chronic repetitive defects related to the PBN Operations through AML, AHM
(Airplane Health Monitoring), etc., and advise fruitful corrective actions to resolve the defect
accordingly. The tracking and resolution of each significant PBN related event should also be
addressed at the Reliability Control Board (RCB) Meeting.
Chief Engineer Engineering Services (or Deputy Chief Engineer, Engineering Services as his
nominated representative) will arrange review meetings (typically once in every quarter of the
year) with the Flight Operations to discuss events, significant adverse trends in reliability and/
or performance discrepancies related to PBN operation and plans for resolution. Review of PBN
items with the flight operation may also be required if any Maintenance Program/ Procedure
change include or require pilot operation procedure.
1.20.4.9 TRAINING PROGRAM FOR PBN OPERATION
The PBN Training Program for Engineering & Maintenance includes the respective Aircraft
Maintenance Type (B1/B2) Training” and “Awareness Training on PBN Procedures”. The goal of
the PBN Training Program is to ensure that all personnel involved in respective Maintenance

are to be provided with the necessary training to describe and emphasize the special nature of
PBN Maintenance Requirements, Practices and Procedures. Personnel considered to be
included are Biman and contract maintenance personnel including Certifying / Support staff,
Non-certifying staff, Maintenance Control Center, Quality Assurance personnel, Engineering
Services and Engineering Planning Personnel. The Training can take the form of classroom
training and/or task training which includes reading and / or discussion on the PBN Briefing
documents as well as at least some “hands-on” training for those personnel who are directly
assigned with aircraft maintenance duties. For performing Pre-Flight Inspection of flight
operating under PBN operation, the personnel must be at least PFI or equivalent Authority
Holder and at least completed the Awareness Training on PBN Procedures.
Recurrent / Continuation training shall be accomplished at least once in two (02) years, or
when a person has not been involved in the maintenance of the specified aircraft or systems
for an extended period (e.g., greater than 06 (six) months in last two years). PBN Continuation
Training will be integrated with the elements of the existing Aircraft Maintenance Type
Continuation Training Courses. The training program is administered by the respective
Departmental Head in co-ordination with the Quality Assurance Division. The PBN training
records will be well maintained by the respective Department-Heads like other training
records. And these records are to be available on demand to the Auditors, when required.
1.20.4.10 CONFIGURATION CONTROL / SYSTEM MODIFICATIONS
Respective Principal System Engineer of different System groups of Engineering Services &
Principal Engineer, Maintenance Planning is to assess, track, and ensure that any modification
to systems and component pertinent to PBN operations are not adversely affected when
incorporating Software Changes, SBs, Engineering Orders, Hardware additions, or
Modifications, etc.. Any changes to system component are to be consistent with the aircraft
manufacturer, avionics manufacturer, industry, or CAAB accepted criteria or processes.
Moreover, Engineering Orders (EOs) those affect or, are related to PBN Operations are
identified in the Remarks section by the word “This MO/ IO/ RO is related to PBN Operations”
and Modification section of Engineering Planning is to track those EOs separately.
1.20.4.11 QUALITY ASSURANCE FUNCTION IN PBN OPERATION
Biman Engineering Quality Assurance shall get the Technical Requirements from CAAB and
inform Deputy Chief Engineer, Engineering Services for onward timely action. Biman Quality
Assurance shall monitor through the scheduled and unscheduled Oversight & Surveillance /
Surprise Audit in all aspects of the PBN Operation. Oversight & Surveillance / Surprise Audit
shall include conformation of a positive PBN culture at all levels of the organization. It shall
provide evidence that the corporate culture and the infra-structure to support the PBN
Operation continues to exist and is functioning well and properly. Additionally, it will ensure
that the maintenance program (AMP) continues to provide the safe PBN Operation.

Biman
BANGLADESH PART 1, CHAP 1.20 Rev: 3
AIRLINES Conditioning monitoring system Date: 05-Dec -2022
1.20.5 Condition Monitoring System

1.20.5.1 Introduction
Condition monitoring system is adopted where fixed life is not given or complete stripped down
and inspection is not carried out on engine. Considering amount of works involved due to
modern design philosophy of aircraft engine only taking into account of economic point of view.
It is not a separate system from complete maintenance programme and also a preventive
process. All data are collected from operational experience and those are analyzed to establish
means and procedure for corrective actions. This condition-monitoring programme is a part of
approved maintenance program.
1.20.5.2 On Condition Maintenance of CFM56-7B, GE90-115B, GEnx-1B and PW 150 Engines
A. Introduction
On Condition is a proactive engine maintenance program based on "actual engine health versus
age" including Life Limited Parts (LLP) management. It is a preventive maintenance process
which requires that the applicable item is inspected or tested, at specified periods; to an
appropriate standard in order to determine whether it can continue in service (The fundamental
purpose of On Condition is to remove an item before its failure in service for limited case).
B. Procedure and handling

CFM56-7B, GE90-115B, GEnx-1B and PW 150 of Biman Fleet are operated and maintained on an
“On Condition” basis i.e. maintenance actions are determined by the engine operating trends
and the condition of the engine hardware. At present, the CFM56-7B, GEnx-1B, GE90-115B and
PW150 engines are monitored using a number of different monitoring methods. The necessary
actions required are determined by the findings of the various monitoring techniques. It is the
responsibility of the Propulsion group within the Engineering Services Department to ensure
that necessary actions are taken to prevent engine failure by utilizing the following monitoring
techniques as applicable:
Web-based Remote Diagnostics through CFM portal (CFM56-7B, GEnx-1B & GE 90-115B)
Web-based Remote Diagnostics through web ECTM system portal (PW 150)
Borescope Inspection (BSI)
Magnetic Chip Detector Inspection
Oil Filter Inspection
In addition to the above, the Propulsion system group also reviews & determines the engine soft
life (Removal plan) of Biman fleet at every 06 months interval based on the review of following
factors:
a) Engine Removal history of Biman fleet.
b) Global fleet data
c) BSI findings
d) EHM data
e) Pilot reports
C. Borescope Inspection [CFM56-7B series engines]
(i) The requirements for scheduled Borescope inspections are covered in Biman Bangladesh
Airlines Aircraft Maintenance Program (AMP). It is the responsibility of propulsion group,
Engineering Services to ensure these requirements satisfy the on condition policy for Biman.
Biman CAMO Page 1.20.5-1

Biman
(ii) After the inspection is completed by part-145 Organization, the Borescope feedback sheets
are passed on to Technical Records Section within the Engineering Planning Department
with the relevant job cards.
(iii) If there is any finding, Maintenance Planning is then forward the Borescope findings sheets
to propulsion group, Engineering Services.
(iv) Propulsion group reviews the Borescope finding sheets looking for trends in the
deterioration by comparison with previous findings from that engine.
(v) Dependent upon the level of deterioration / damage, the Propulsion group gives the
necessary recommendations to Engineering Planning Department for raising job cards or
issue Maintenance Advise.
(vi) On engine removal, findings from the inspection are conveyed to the engine overhaul
agency prior to workscoping.
D. Engine Trend Monitoring using CFM Portal Remote Diagnostics [CFM56-7B series engines]
CFM Portal Remote Diagnostics is a web based tool which trends gas path and mechanical
parameters using data provided by Biman and thermodynamic model developed by CFMI. This
web based service is provided by manufacturer CFMI. Following procedures are followed for
Engine Trend Monitoring using the WEB Portal Remote Diagnostics.
(i) ACMS data required for trend monitoring of CFM56-7B engines are automatically recorded
in PCMCIA card installed in DFDAU of B737 aircraft or ACMS data sent automatically to the
engine manufacturer CFMI, via ACARS as applicable. For processing Engine parameters
during cruise, climb and takeoff phase are sent to CFMI on real time basis.
(ii) Engineering Planning will issue necessary work order to Part-145 organization for
Removal/installation of the PCMCIA card to download ACMS data from DFDAU at interval of
03 (three) days.
(iii) Concerned personnel of Engineer planning collects the PCMCIA card, downloads and share
the data in a shared folder and after formatting returns the PCMCIA card in the designated
box for next installation.
(iv) Propulsion group collects the PCMCIA card data from the shared folder and sends the
relevant downloaded data to CFM, the manufacturer, for processing.
(v) It is the responsibility of propulsion group to generate and analyze necessary trend plots on
CFM portal. Besides in case of any abnormal trend shift CFM sends CNR (customer
notification report) to Biman.
(vi) If any significant deviations are observed, MCC is informed at the earliest opportunity with
recommendations for necessary corrective actions. If the trend is considered significant and
requires immediate action, MCC and part-145 organization are informed immediately.
(vii) A trend report of all CFM56-7B engines shall be printed and analyzed at every 30 days by
propulsion group. Trend report and related information shall be preserved with Propulsion
Group in engine serial number wise file for ready reference. All trend data back-up is
preserved in CFM portal.
(viii) For abnormal Trend Shifts, the relevant plots are sent to CFM, the engine manufacturer, and
/ or the Overhauling agency for analysis.
(ix) It is essential that this process is accomplished on a very regular and timely basis.
E. Chip detectors and Filters [CFM56-7B series engines]
(i) The requirements for scheduled inspections for the engine chip detectors and filters are
covered in Biman Bangladesh Airlines Aircraft Maintenance Program (AMP). Magnetic Chip

Biman
Detector (MCD) and Scavenge Filters are inspected and report to Propulsion group. It is the
responsibility of Engineering Services to ensure that these requirements satisfy the on
condition policy for Biman.
(ii) Following any inspection findings, concerned personnel of Engineering Planning will notify to
propulsion group for keeping record in case of evident engine deterioration signature.
F. Borescope Inspection [GE90-115B and GEnx-1B engines]
to propulsion group , Engineering Services.
G. Engine Trend Monitoring using GE Portal Remote Diagnostics [GE90-115B & GEnx-1B
engines]
GE Portal Remote Diagnostics is a web based tool which trends gas path and mechanical
parameters using data provided by Biman and thermodynamic model developed by GE. This web
based service is provided by manufacturer GE. Following procedures are followed for Engine
Trend Monitoring using the GE Portal Remote Diagnostics.
(i) ACMS data required for trend monitoring of GE90-115B and GEnx-1B engines are
automatically sent to GE, the engine manufacturer, via ACARS. For processing. Engine
parameters during cruise, climb and takeoff phase are sent to GE on real time basis.
(ii) It is the responsibility of propulsion group to generate and analyze necessary trend plots on
GE portal. Besides in case of any abnormal trend shift GE sends CNR (customer notification
report) to Biman.
(iii) If any significant deviations are observed, MCC is informed at the earliest opportunity with
requires immediate action, MCC and Part-145 organization are informed immediately.
(iv) A trend report of all GE90-115B & GEnx engines shall be printed and analyzed at every 30
days by propulsion group. Trend report and related information shall be preserved with
Propulsion Group in engine serial number wise file for ready reference. And all the engine
data sent to GE are preserved in GE system.
(v) For abnormal Trend Shifts, the relevant plots are sent to GE, the engine manufacturer, and
/or the Overhauling agency for analysis.
H. Chip detectors and Filters [GE90-115B & GEnx-1B series engines]


Biman
Propulsion group for keeping record in case of evident engine deterioration signature.
I. Borescope Inspection [PW150 series engines]

to propulsion group , Engineering Services.
J. Engine Trend Monitoring using WebECTM Portal Remote Diagnostics [PW150 series engines]
This web based service is provided by CAMP EHM. Following procedures are followed for Engine
Trend Monitoring using the CAMP EHM Portal Remote Diagnostics.
(i) Engine data required for trend monitoring of PW150 engines are automatically recorded in
EMU of Dash-8 Q400 Aircraft.
(ii) Engineering Planning will issue necessary work order to Part-145 organization for
Downloading of Engine data from EMU is performed at every week or EMU data is
automatically transferred from FAST box to CAMP EHM portal through engine manufacture
PWC server. In the event of a noteworthy change in performance, a Trend Request (Alert) is
issued.
(iii) After downloading, concerned personnel of Engineering Planning notifies to Propulsion
Group of Engineering Services to collect the data.
(iv) Propulsion group collects the raw data from laptop and sends the relevant data to CAMP
EHM, for processing and analysis.
(v) If any significant deviations are observed, MCC is informed at the earliest opportunity with
requires immediate action, MCC and Part 145 Organization are informed immediately.
(vi) A monthly status report is issued for each aircraft summarizing the aircraft’s activity in the
last 30 days which are preserved in separate file according to engine serial no for ready
reference. All trend data back-up is preserved in CAMP portal.
(vii) For abnormal Trend Shifts, the relevant plots are sent to Pratt and Whitney Canada, the
engine manufacturer, and / or the Overhauling agency for analysis.
(viii) It is essential that this process is accomplished on a very regular and timely basis.

Biman
K. Chip detectors and Filters [PW150 series engines]

Propulsion group for keeping record in case of evident engine deterioration signature.

QUALITY SYSTEM Date: 28-Dec-2021
QUALITY
SYSTEM
Biman Engineering CAAB Approved Page 2 -1

QUALITY SYSTEM Date: 28-Dec-2021
2.0 Index
PART 2: QUALITY SYSTEM
2.1 Continuing Airworthiness Quality Policy, Plan and Audits Procedure
2.2 Monitoring of Continuing Airworthiness Management Activities
2.3 Monitoring of the Effectiveness of the Aircraft Maintenance Programme(S)
Monitoring that all Maintenance is Carried Out by An Appropriate Maintenance

2.4
Organisation
Monitoring that all Contracted Maintenance is Carried Out In Accordance With the
2.5
Contract, Including Sub-Contractors Used by the Maintenance Contractor
2.6 Quality Audit Personnel

CONTINUING AIRWORTHINESS QUALITY
Date: 28-Dec-2021
POLICY, PLAN AND AUDIT PROCEDURES
2.1 CONTINUING AIRWORTHINESS QUALITY POLICY, PLAN AND AUDIT PROCEDURES
This Part of Biman CAME defines the continuing airworthiness quality policy, planning and
procedures to meet the requirements of CAAB ANO (AW) Part M Subpart G.
2.1.1 Continuing Airworthiness Quality Policy
The Quality System (Quality Assurance Program) enables monitoring of Biman compliance with
CAAB ANO (AW) Part M, Continuing Airworthiness Management Exposition (CAME) to ensure
airworthy aircraft and safe operation.
The Quality Manager heads the Quality Assurance Department and is responsible for monitoring
the quality system including the feedback system covering continuing airworthiness
management activities. The Quality Manager has direct access to the Accountable Manager who
is properly informed on quality compliance matters. The Quality Manager is responsible for
establishing Audit Plan, Audit Procedures and Audit Remedial Action Procedures.
2.1.2 Quality Plan
The Quality Assurance Plan is developed by the Quality Manager. The Quality Manager
implements an audit plan which during a twelve-month period addresses the whole continuing
airworthiness management activities of Biman and all applicable aspects of CAAB ANO (AW) Part
M.
Principal Engineer Audit prepares the Annual Quality Audit Plan and the Quality Manager
approves it. The annual audit plan is published in September for the next year and copies are
distributed to the Accountable Manager & CAMO Manager. Any changes to the quality audit
plan are notified at least one week before the scheduled date of planned audit. The planning
process is dynamic and allows special inspections or off-schedule audits to be conducted if
tendencies of non-compliance are identified in any areas.
The Quality Audit Plan is in Appendix 1 to Part 5 of this CAME.
The Quality Manager ensures that quality audits are performed in the scheduled period.
Sometimes, due to unavoidable circumstances, it may not be possible to carry out an audit as
per the Quality Audit Plan. In these situations deferment of a planned audit is permissible. The
Quality Manager may defer a planned audit for a maximum period of three months. If the
deferment period is more than three months, the Quality Manager informs Accountable
Manager regarding the deferment and proposes a new date for the audit.
Quality Assurance also manages audits, audit documents, root-cause analysis, non-conformance
and corrective actions.
All audit records are retained in Quality Assurance office for at least 3 years from the date of
audit closure. The following audit record is retained:
 Non-Compliance Report (NCR) EMM/QA/1308 (Appendix 1 of CAME Part 5)
 Checklist EMM/QA/1308 (CAME 2.1.3.2.2)
 Audit Plan QA/AUD/PLAN/008 (Appendix 1 of CAME Part 5)

Date: 28-Dec-2021
2.1.3 Quality Audit Procedure
A Quality Audit is a systematic and independent comparison of the way in which an operation is
being conducted against the way in which the operational procedures say it should be
conducted. The primary purpose of an audit is to observe in an objective fashion, a particular
event/action/document etc. in order to verify whether established operational, continuing
airworthiness procedures and requirements are followed during the accomplishment of that
event/action with a view to ensure that the required standards/objectives are being achieved.
2.1.3.1 Different Types of Audit:

Following types of quality audit is carried out by the independent and qualified auditors to one
of the following types:
2.1.3.1.2 Planned Quality Audit:
Planned Quality Audit is carried out in accordance with the approved Biman Quality audit plan.
Quality Audit Plan has been established to monitor at least the following functions:
o Monitoring that all CAAB ANO (AW) PART M Subpart G activities are performed in
accordance with approved procedures, and
o Monitoring that all contracted maintenance is carried out with approved procedures, and
o Monitoring the continued compliance with the requirements of CAAB ANO (AW) PART M.
2.1.3.1.3 Product Audit:
Product Audits are part of planned quality audit. In this audit sample checks of all the
procedures and requirements associated with a specific product sample to ensure that the
end result meets the requirements for an airworthy product.
2.1.3.1.4 Special Purpose Quality Audit: If any trend is identified in the conduct of monitoring
activities, which suggest a systemic deficiency, the Quality Manager will convene a Special
Purpose Quality Audit. Such audit will employ standard audit techniques and procedures and
is generally unannounced. Special Purpose Audits may be based upon the following situation:
o CAAB concerns;
o Accountable Manager directives;
o Trends identified through Quality trend monitoring activities;
o Industry Identified trends.
2.1.3.1.5 Follow-up Audit: Follow-up Audits generally be announced and are designed to:
o Ensure corrective action commitments are met; and
o Verify that corrective action has eliminated the root cause of the reported finding.
2.1.3.1.6 Self-Audit of Quality Activities: Self-audit of quality activities and procedures is carried out
once in 12 months to ensure that these are effective, up-to-date and in compliance with
company procedures and CAAB requirements. This audit is carried out by qualified auditors
from other department or by external qualified auditors. Corrective action of all self-audit
findings are taken by the Principal Engineer responsible for Audit and monitored by Quality
Manager.

Date: 28-Dec-2021
2.1.3.2 Quality Audit Process

An audit is conducted by the Quality Manager or authorized Quality Auditor as part of the
overall audit program and is the subject of an audit report. Audit process mainly includes the
following activities:
 Initiating audit;
 Preparing audit activities;
 Conducting audit activities;
 Preparing and distributing audit report;
 Completing audit;
 Conducting audit follow-up.
2.1.3.2.1 Principal Engineer responsible for Audit in favour of Quality Manager assigns auditor for a
particular planned audit. The assigned auditor then communicates with the auditee about
audit date and scope of the audit. Before proceeding for an audit, the auditor reviews the
previous audit findings of that area and finalizes the audit checklist.
2.1.3.2.2 Audit checklist must be approved by the CE (QA) and shall be up-to-date in all aspects of
regularity and CAME procedures. Preparation & Amendment to checklist shall only be made
by the respective Auditors. The same shall be checked by PE (Audit) and approved by CE
(QA). Checklist shall have the appropriate revision number. A record of the checklist revision
shall be maintained by PE (Audit).
2.1.3.2.3 The auditor arranges an opening meeting with the auditee before carrying out the audit. The
auditor carries out audit following the checklist and records the findings and observations.
When an auditor raises a finding, it is supported by objective evidence that demonstrates
Non-Compliance against a specific standard or requirement. Prior to raise a finding, the
auditor must determine the level of finding.
2.1.3.2.4 An auditor raises following level of findings through NCR form against specific requirement or
standard:
 Level 1: Any significant non-compliance with Part M requirements and company policies and
procedure as specified in CAME which lowers safety standard and seriously hazards the flight
safety.
 Level 2: Any non-compliance with Part M requirements and company policies and procedure
as specified in CAME which could lower the safety standard and possibly hazards the flight
safety.
 Observation: Least serious finding level which does not affects the flight safety.
2.1.3.2.5 The auditor discusses all the findings and observations during closing meeting. Any
disagreement regarding any findings and observations is resolved in the meeting.

Date: 28-Dec-2021
2.1.3.2.6 The auditor prepares and distributes the Audit Reports and NCRs within 1 week from the
date of the closing meeting. The audit report describes what was checked and the resulting
findings against applicable requirements, procedures and products. Audit report also
contains information such as date and place of audit, Name of Auditee & Auditor's.
2.1.3.2.7 The audit report is distributed to the CAMO Manager. The auditor records an individual audit
finding in an NCR form mentioning the non-compliance identified, the reference of applicable
requirements or procedures or products against which the finding has been resulted from.
The mutually agreed target date of taking corrective action is also mentioned in the NCR
form.
2.1.3.2.8 Quality audit remedial actions are performed in accordance with procedures described in
section 2.1.4 of this CAME.
2.1.4 Quality Audit Remedial Action Procedure
2.1.4.1 Internal Audit Remedial Action Procedure
2.1.4.1.1 Upon receipt of the Non-Compliance Report (NCR), the auditees (post holders, process
owners or their delegates) identify the Root Cause and Corrective Action Plan before
performing any corrective action. Once the root cause proposed by the auditee is accepted
by the Auditor, only then corrective action is/are determined by the auditee taking into
account the root cause of the finding.
2.1.4.1.2 A root cause analysis and subsequent implementation of corrective action are performed by
the Auditee for the level 1 or level 2 finding. The root cause analysis should consider the
following points:
 Could the same Non-compliance (NC) be found in other areas?
 Has the NC occurred before?
 Is the NC due to a lack of training?
 Is the NC due to lack of resources such as manpower, tools, equipment, materials, facilities?
 Are procedures not followed because they are not adequately described?
 Is the NC caused by absence of procedures?
 Is the person assigned to the function not qualified to perform the task?
Examples of root cause analysis may be:
 Insufficient staff training
 Inadequate written procedures for a specific task
 Lack of authorised staff
2.1.4.1.3 The corrective action is/are determined by the auditee taking into account the root cause of
the finding, such that the corrective action carried out in a manner that prevents possible re-
occurrence of the finding. Implemented corrective actions to prevent re-occurrence for the
above assessments may be:

Date: 28-Dec-2021
 Carry out further staff training as applicable and establish a review procedure to prevent
reoccurrence.
 Manuals to be amended to include a corrective procedure.
2.1.4.1.4 The identified root cause and corrective action plan are written in the relevant part of the
NCR form and submitted to the audit department within two weeks of receipt of the finding.
When root cause and corrective action plan for a particular audit finding are accepted by the
responsible auditor, corrective actions are taken by the auditee.
2.1.4.1.5 After taking corrective action the auditee fills up the relevant part of the NCR form and
submits it to the audit department. When the auditor agrees with the corrective action
taken, he will complete the Follow Up part of the NCR (Ref. EMM/QA/1308) and close the
audit where appropriate assuring all the applicable boxes of NCR form are duly filled up with
required data. If necessary, the auditor conducts a follow up audit for verification of
corrective action taken.
2.1.4.1.6 All corrective actions need to be completed on time. In the event that the Auditee does not
respond on time, the reminder letter is sent to the Auditee with a copy to the CAMO
Manager requesting the response within 7 days.
2.1.4.1.7 In the event that no response is submitted within 7 days, then a further reminder is sent to
the CAMO Manager with a copy to the Accountable Manager.
2.1.4.1.8 It is the responsibility of the Principal Engineer Audit to activate the reminder function with
the consent of Quality Manager.
2.1.4.2 Competent Authority Audit Remedial Action Procedure
2.1.4.2.1 Upon receipt of CAAB’s audit findings notification, the CAMO and the QA Manager identify
root-causes and define the corrective actions for their respective area findings. The
Corrective Action Plan (CAP) is submitted to CAAB by the QA Manager.
2.1.4.2.2 Corrective actions is completed within the stipulated target dates mentioned in the CAAB
non-compliance report or CAP submitted by Biman by the process owners.
2.1.4.2.3 On completion of the corrective action, the CAMO Manager submits evidences of corrective
actions taken to the CAAB through QA Manager.
2.1.4.2.4 The Accountable Manager holds meetings at least twice per year with the QA Manager and
CAMO Manager to review the overall performance and receiving at least a half yearly
summary report on findings of non-compliance resulted from internal and external audits.
Annual Audit Plan

Date: 28-Dec-2021
SL. AUDIT SCOPE CAME REFERENCE REGULATION AUDITOR PLANNED

REFERENCE DATE
0.1, 0.2 f (2), 0.3 (A.1), 0.3 B (1)
01. Responsibilities M.A.201 QM/PA
(viii) 0.3 D.4 ,
02. Occurrence reporting 1.8.6 M.A.202 QM/PA
1.1, 1.2, 1.4, 1.5, 1.6, 1.7, 1.11,
03. Continuing airworthiness task M.A.301 QM/PA
1.13 & 2.2
Aircraft maintenance
04. programme & its 1.2, 1.3, 1.5, 1.10 & 2.3 M.A.302 QM/PA
Effectiveness
05. Airworthiness directives 1.4 M.A.303 QM/PA
Data for modifications and
06. 1.7 M.A.304 QM/PA
repairs
Aircraft continuing
07. 0.3 B (x), 1.3 M.A.305 QM/PA
airworthiness record system
Operator’s technical log
08. 1.1 A M.A.306 QM/PA
system
Transfer of aircraft
09. continuing airworthiness 1.3.4 M.A.307 QM/PA
records
10. Extent of approval 0.2 (e) M.A.703 QM/PA
Continuing airworthiness 0.1, 0.2.1, 0.2.e, 0.3, 0.4, 0.6.1
11. M.A.704 QM/PA
management exposition (a), 0.6.3, 0.7, 0.8, 5.5
12. Facilities 0.8 M.A.705 QM/PA
13. Personnel requirements 0.3 M.A.706 QM/PA
0.3.B 1 (v), 0.3.B 1 (vi), 0.3.B 1
Continuing airworthiness
14. (vii), 0.3.B 1 (viii),1.2, 1.3, M.A.708 QM/PA
management
1.7.1, 1.10, 1.12, 3.1
15. Documentation 0.3 D (g) (iii), 1.15 (1) a, 5.5 M.A.709 QM/PA
16. Privileges of the organisation 0.2 (e) M.A.711 QM/PA
0.3. B (3), 2.1, 2.2, 2.3, 2.4, 2.5,
17. Quality system & its record M.A.712 PA*
2.6
Changes to the approved
18. continuing airworthiness 0.5 M.A.713 QM/PA
organisation
19. Record keeping (CAMO) 1.3, 4.7 M.A.714 QM/PA
20. Findings 2.1 (d) M.A.716 QM/PA
Aircraft Audit (one product
21. 3.2 Part M.A.712 (b) QM/PA
Audit per aircraft type)
Part M.A.712 (a)
22. Random/ Surprise Audit 3.2 & 2.1 QM/PA
and (b)
Contracted Maintenance
23. 3.1, 2.4 & 2.5 Part M.A.712 (b) QM/PA
Organisation

BANGLADESH AIRLINES MONITORING OF CONTINUING Rev: 0
AIRWORTHINESS MANAGEMENT Date: 28-Dec-2021
ACTIVITIES
2.2 MONITORING OF CONTINUING AIRWORTHINESS MANAGEMENT ACTIVITIES
1. The quality audit Plan includes an assessment of the Continuing Airworthiness Management
activities against the procedures defined in the CAME and the Continuing Airworthiness
Manager’s ability to discharge his responsibilities with respect to CAAB ANO (AW) PART M.
2. Continuing airworthiness management activities are ensured by the CAMO Manager through the
Heads/Managers of the different departments involved in performing the activities, as follows:
(1) The accomplishment of the pre-flight inspections for each aircraft in Biman fleet is carried
out in accordance with 1.11 of this CAME and is monitored by the by the CAMO Manager
through the PE MCC.
(2) The rectification of any defect and damage affecting safe operation taking into account the
MEL is carried out in accordance with 2.15 of this CAME and is monitored by the CAMO
Manager through the PE MCC.
(3) The accomplishment of all maintenance, in accordance with the approved aircraft
maintenance program is carried out in accordance with 1.2 of this CAME and is monitored
by the CAMO Manager through DCE Engineering Planning.
(4) The analysis of the effectiveness of the approved maintenance program is carried out in
accordance with 1.5 and 1.10 of this CAME and is monitored by the CAMO Manager through
DCE Engineering Planning.
(5) The accomplishment of any applicable airworthiness directive, operational directive,
requirement established by the CAAB or measures mandated by the CAAB/Competent
Authority in immediate reaction to a safety problem is carried out in accordance with 1.4 of
this CAME and is monitored by the CAMO Manager through DCE Engineering Planning.
(6) The accomplishment of modifications and repairs is carried out in accordance with 1.6 and
1.7 of this CAME and is monitored by the CAMO Manager through DCE Engineering
Planning/ DCE Engineering Services.
(7) The embodiment policy for non-mandatory modifications and/or inspections is established
by 1.6 of this CAME and the embodiment of such modifications of airplanes is monitored by
the CAMO Manager through DCE Engineering Planning/ DCE Engineering Services.
(8) Maintenance check flights are Carried out in accordance with 1.13 of CAME and are
monitored by the CAMO Manager through DCE Engineering Planning/ DCE Engineering
Services.
3. The Quality Audit Plan includes an annual assessment of all the unit’s activity mentioned above,
involved in the Continuing Airworthiness Management against the procedures defined in this
CAME. The Audit Plan also, includes the following elements:
(1) Product sampling – Inspection of a representative sample of the Biman fleet;
(2) Defect sampling – the monitoring of defect rectification performance;
(3) Concession sampling – the monitoring of any concession not to Carry out maintenance on
time;
(4) On time maintenance sampling – the monitoring of when (flying hours/calendar time/flight
cycles etc) aeroplanes and their components are brought in for maintenance;
(5) Sampling reports of un-airworthy conditions and maintenance errors.

BANGLADESH AIRLINES MONITORING OF THE EFFECTIVENESS OF Rev: 0
THE AIRCRAFT MAINTENANCE Date: 28-Dec-2021
PROGRAMME(S)
2.3 MONITORING OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAMME(S)

[M.A.301 (4.), AMC 302 (f), Appendix XIII to AMC 712 (f) (3-)]
The Quality Audit Plan established by the Quality Manager includes a review of the effectiveness
of the Maintenance Program. This review critically analyses the findings and actions taken as
outcome of Para. 1.5 of this CAME.

BANGLADESH AIRLINES MONITORING THAT ALL MAINTENANCE Rev: 0
IS CARRIED OUT BY AN APPROPRIATE Date: 28-Dec-2021
MAINTENANCE ORGANISATION
2.4 MONITORING THAT ALL MAINTENANCE IS CARRIED OUT BY AN APPROPRIATE MAINTENANCE

ORGANISATION
1. The Annual Quality Audit Plan includes verification that the contracted CAAB 145
maintenance organization’s approval granted by the CAAB is relevant to the maintenance
being performed on the aircraft operated by Biman. All maintenance are carried out by
CAAB 145 approved organizations. Audit Plan includes verification that the contracted
CAAB145 organizations approval is valid and appropriate to the maintenance performed on
Biman aircraft, engines and components.
2. Any feedback information requiring amendments to the maintenance contracts for aircraft,
engines or components should be reviewed and the contracts amended accordingly. All
contracted maintenance carried out by approved organizations is monitored through
auditing of contracted maintenance organizations. In addition, Biman keeps copies of
approvals of contracted maintenance organizations in the QA Department.
3. Aircraft Base Maintenance
Aircraft Base Maintenance is performed by Biman Bangladesh Airlines Ltd., under CAAB
145.003 approval at Dhaka and if necessary, might be contracted to CAAB 145 Approved
Maintenance Organizations. Quality Audit Plan includes audits of maintenance organizations
contracted for Base Maintenance activities.
4. Aircraft Line Maintenance
Aircraft Line Maintenance is performed by Biman Bangladesh Airlines Ltd., under CAAB
145.003 approval at Dhaka and Line stations.
Biman contracts, in accordance with IATA SGHA, maintenance organizations for defect
rectification. Contracted maintenance organizations need to be approved by CAAB.
For an aircraft requiring unscheduled line maintenance, the contract may be in the form of
individual work orders addressed to the CAAB 145 maintenance organization Audit Schedule
includes audits of maintenance organizations contracted for Line Maintenance activities.
5. Engine Maintenance
Engine maintenance is carried out by CAAB 145 approved maintenance organizations on the
contract basis.
Audit Schedule includes audits of maintenance organizations contracted for engine

maintenance.
6. Components Maintenance & Supply

Biman Contracts components supply to appropriately approved suppliers. Component’s
maintenance is performed by EASA, CAAB 145 and/or FAA approved maintenance
organizations.

BANGLADESH AIRLINES MONITORING THAT ALL MAINTENANCE Rev: 0
IS CARRIED OUT BY AN APPROPRIATE Date: 28-Dec-2021
MAINTENANCE ORGANISATION
For the component contract may be in the form of individual work orders addressed to the
appropriately approved maintenance organization.
Audit Schedule includes audits of major components suppliers and maintenance

organizations contracted for Components Maintenance activities.

PART 2, CHAP 2.5
Biman MONITORING THAT ALL CONTRACTED
BANGLADESH AIRLINES MAINTENANCE IS CARRIED OUT IN Rev: 0
ACCORDANCE WITH THE CONTRACT, Date: 28-Dec-2021
INCLUDING SUB-CONTRACTORS USED BY
THE MAINTENANCE CONTRACTOR
2.5 MONITORING THAT ALL CONTRACTED MAINTENANCE IS CARRIED OUT IN ACCORDANCE WITH
THE CONTRACT, INCLUDING SUB-CONTRACTORS USED BY THE MAINTENANCE CONTRACTOR
The Audit Program will include a review of all maintenance provided to Biman by the contracted
CAAB145 approved maintenance organization, including sub-contractors used by the Maintenance
Contractor. This review will assess all of the contracted maintenance is carried out in accordance with
the Maintenance Contract.
All contracted maintenance is carried out, in accordance with the contract, including sub-contractors
used by the maintenance contractors, is monitored through auditing of contracted maintenance
organizations.
Quality Audit Plan includes review of maintenance provided to Biman by the contracted CAAB 145
approved maintenance organizations, including sub-contractors.
Quality Audit Plan also includes procedure to monitor that all the personnel involve in the contract
(Including contractors and his sub-contractors) are aware with the terms and any amendment of the
contract and relevant information.
Contracted maintenance has to be performed in accordance with requirements defined in the

Maintenance contract. Before awarding contract to other Maintenance Organization, the organization
capability is to be assessed and approved by the Quality Manager.
Aircraft Base Maintenance
To ensure that the base maintenance provided to Biman by the contracted CAAB 145 approved
maintenance organizations, including sub-contractors, is carried out in accordance with the contract.
 An audit is performed to confirm that contracted maintenance organization satisfies the

requirements for maintenance defined in the Contract.
 Monitoring the maintenance inspection, defect rectification, maintenance task performed and CRS
issued by contracted organizations through Quality Audit.
Aircraft Line Maintenance
To ensure that the line maintenance provided to Biman by the contracted CAAB 145 approved
maintenance organizations is carried out in accordance with the contract:
 An audit is to be performed to confirm that contracted maintenance organization satisfied
requirements for maintenance defined in the Contract.
 Monitors maintenance certification documents, defect rectification and CRS issued by contracted
organizations during line maintenance through quality Audit.

PART 2, CHAP 2.5
Biman MONITORING THAT ALL CONTRACTED
BANGLADESH AIRLINES MAINTENANCE IS CARRIED OUT IN Rev: 0
ACCORDANCE WITH THE CONTRACT, Date: 28-Dec-2021
INCLUDING SUB-CONTRACTORS USED BY
THE MAINTENANCE CONTRACTOR
Engine Maintenance
To ensure that the engine maintenance provided to Biman by the contracted CAAB 145 approved
maintenance organizations, including sub-contractors, is Carried out in accordance with the contract:
 An audit is to be performed to confirm that contracted maintenance organization satisfies
requirements for maintenance defined in the contract.
 Monitoring the Engine maintenance document to confirm that the work has been performed as per
the work package and ARC issued by the authorized person through Quality audit.
Components Maintenance and supply
To ensure that the components are supplied in accordance with the Contract and maintained by the
approved maintenance organizations:
 An audit is to be performed of the major components suppliers to confirm that supplier satisfies
requirements defined in the Contract.
 An audit is to be performed to assess the Suppliers that the supplier has an approval and enlisted as
a component supplier in Biman QA.
 Receiving Inspection is performed of all received components to ensured that components are
properly documented including shop report.
 Suspected discrepancies have to be registered and reported to the supplier.
 Components which do not satisfy requirements is quarantined.
 Regular performance meetings is held with the supplier and include quality issues.

QUALITY AUDIT PERSONNEL Date: 28-Dec-2021
2.6 QUALITY AUDIT PERSONNEL
2.6.1 Purpose
The purpose of this sub part is to ensure that the surveillance & audits are carried out by the qualified
and trained auditors. Quality audits serve as a feedback to the management on the status of compliance
with continuing airworthiness requirements and quality standards.
2.6.2 Qualification
6. B.Sc. in Mechanical/Electrical & Electronic Engineering / Aeronautical (Aerospace/ Avionics)
Engineering OR
7. Holder of Type Rated AME
2.6.3 Training and recurrent training
Please refer paragraph 1.16.9 of this CAME
2.6.4 Experience
Please refer paragraph 1.17.2 of this CAME
2.6.5 Quality Auditor Competence Assessment:

2.6.5.1 Assessment is to establish that Quality auditor is able to monitor compliance with CAAM Part-M
identifying non-compliance in an effective and timely manner so that the organization may
remain in compliance with CAAB Part-M.
2.6.5.2 The Quality Manager conducts the competence assessment and it is conducted in the manner,
where the theoretical knowledge as well as practical competency of the candidate is assessed.
Detail Assessment procedure is described in CAME 1.19. Assessment includes, but is not limited
to the followings in respect of each candidate:
- Meets the qualification criteria addressed in para 2.6.2;
- Meets the training criteria addressed in para 2.6.3;
- Has the relevant knowledge & Experience criteria addressed in para 2.6.4 to perform the audit
related to his/her intended authorization.
- Has the relevant audit skill and ability to perform the audit related to his / her authorization.
2.6.5.3 Before induction of this process all the existing Quality Assurance Auditor, will be issued with
the Authorisation Certificate based on the Competency Assessment (Auditor Evaluation) by
Chief Engineer (QA). Experience and OJT in Part-M will be waived during their competency
assessment.
2.6.5.4 The process mentioned above will be followed for all the new Auditors those who will join in
Quality Assurance after getting the approval as a Continuing Airworthiness Management
Organisation.

QUALITY AUDIT PERSONNEL Date: 28-Dec-2021
2.6.6 Authorizations
Detail of Authorisation is described in CAME 1.17.2
2.6.6.2 Before induction of this process all the existing Quality Assurance Auditor, will be issued with
the Authorisation Certificate based on the Competency Assessment (Auditor Evaluation) by
Chief Engineer (QA). Experience and OJT in Part-M will be waived during their competency
assessment.
2.6.6.3 The process mentioned in CAME 1.17 will be followed for all the new Auditors those who will join
in Quality Assurance after Biman will achieve getting the Continuing Airworthiness Management
Organisation (CAMO) approval i.e. Part-M Subpart-G Approval.
2.6.7 Independence of Quality Audit Personnel:
2.6.7.1 To ensure as much objectivity as possible, persons who have no responsibility for the area
concerned and can be relied upon to provide a true independent assessment of the
area/procedures/processes must conduct audits. The independence of the audit is established
through ensuring that audits i.e procedure or products being checked are carried out by
personnel not responsible for the function. Any member of the audit team, who believes there
may be a conflict of interest in the conduct of the audit, shall advise the PE responsible for Audit
and Quality Manager of that fact. Auditors shall not audit their own activities.
2.6.7.2 Quality Assurance shall have a dedicated audit team whose function is to conduct audits, raise
findings, furnish reports and follow up to check that the findings are being rectified. The Audit
team report directly to Quality Manager.
2.6.7.3 Biman CAMO contracted a person to perform audit of Quality System Procedures (Self-Audit);
example an authorised Auditor from another Division/Department in Biman such as from the
CAAB Part-147 Maintenance Training Organisation or Corporate Safety & Quality Division (CSQ),
provided they are familiar with type of operation and/or maintenance conducted by Biman and
have attended Internal Audit Course or equivalent and must have recurrent auditor training in
last 2 years and have performed a minimum of 1 quality audit for the past 12 months. The
contracted Auditor will not be issued with authorisation from Quality Manager.
2.6.8 Records of Quality Audit Personnel
A list of training / briefing on audit techniques, regulations, CAME, continuation training /

competencies and personnel records of each Auditors is kept on file by the Quality Assurance
office for minimum of at least three years after the staffs have ceased employment with the
organization or as soon as the authorization has been withdrawn.

CONTRACTED MAINTENANCE Date: 28-Dec-2021
CONTRACTED MAINTENANCE

CONTRACTED MAINTENANCE Date: 28-Dec-2021
3.0 Index
PART 3: CONTRACTED MAINTENANCE
3.1 Maintenance Contractor Selection Procedure
3.2 Quality Audit of Aircraft

CONTINUING AIRWORTHINESS MANAGEMENT Issue: 1
Biman
EXPOSITION Date: 28-Dec-2021
PART 3, CHAP 3.1
MAINTENANCE CONTRACTOR SELECTION
Date: 10-May-2022
PROCEDURE
3.1 MAINTENANCE CONTRACTOR SELECTION PROCEDURE
[M.A.708 (c), Appendix XI]

3.1.1. General:
CAMO Manager is responsible for the accomplishment of all required maintenance for its fleet as
per approved maintenance programme. Accomplishment of all maintenance for Biman fleet is
done by Biman Approved Maintenance Organization (CAAB ANO (AW) Part-145 AMO). Any
maintenance beyond the scope of Biman AMO approval is outsourced to appropriately approved
organisation as per paragraph 1.14.34. Maintenance outsourced by Biman CAMO includes but
not limited to the following:
1. Line Maintenance:
i. Line maintenance at Dhaka base station and other domestic stations (CGP, ZYL
etc.) is done by Biman AMO.
ii. Maintenance support at foreign stations / Line stations where no contract in place
with an AMO or aircraft in emergency AOG situation, are also be provided by
Biman AMO.
iii. For line maintenance performed other than Biman AMO, detailed Details Procedure
appended in Para 3.1.5.
2. Scheduled maintenance beyond the scope of CAAB-145 approval of Biman AMO, like Aircraft
Heavy Maintenance (HMV), Engine/Propeller / APU/LG repair/restoration/overhaul etc.
Details Procedure appended in Para 3.1. 6.
3. Any other maintenance work like EGR/BSI/NDT and on wing / off wing technical support etc.
at Base or any other station based on requirement.
Biman directly negotiates with Manufacturer or a capable MRO or a FAA/EASA approved
service provider for Modification /inspection/repair /schedule/ unscheduled maintenance,
EGR/BSI/NDT and on wing / off wing technical support for which in-house facilities are not
available.
3.1.2. Maintenance contractor selection process
(a) Verification of approval
Contract may be awarded to organisations that have FAA/ EASA/ NAA and CAAB approval
for carrying out contracted maintenance.
(b) applicable aircraft type and engine
Contractor shall have capability to perform the work on specific type of
aircraft/Engine/APU/LG etc. as mentioned in the tender schedule published by Biman.
(c) Industrial capacity
Contractor shall have the requisite facility (Industrial capacity), man-power and adequate
tools /equipment etc.
3.1.3. Contract review
Existing contracts are reviewed based on requirement.

Biman
PART 3, CHAP 3.1
Date: 10-May-2022
PROCEDURE
3.1.4. Approval of the maintenance contract by CAAB
Copy of signed agreement with contractor (MRO) is forwarded to CAAB for approval.
3.1.5. Procedure for Line maintenance agreement / Technical Handling Agreement (LMA/THA)
i. Biman directly communicates with Base Airlines or one/more available MROs/Maintenance

support providers for a particular station, outside Bangladesh, to support Line/transit
maintenance certification.
ii. If any airline/MRO/agency response, Contract section sends the projected flight schedule to
the interested airline/MRO/agency and ask for required documents/information to check
their capability in respect of the particular type of aircraft.
iii. Then Contract section requests them to send draft agreement from suitable
airline/MRO/agency.
iv. Received documents/information along with the draft agreement is reviewed, and gets
approval from Biman management.
vi. Upon management approval, agreement is signed and forwarded to QA for obtaining CAAB
approval. After CAAB approval, the contracted agency is informed for readiness to support
operation.
3.1.6. Procedures for selection of MRO/agency for Aircraft HMV, Engine, APU/LG or other services.
For making Maintenance agreement with Maintenance Service Provider/MRO Biman follows
below procedures:
(i) Tender Schedule/Document is prepared considering required work scope, task to be

performed, services required and CAAB requirements. Then the tender
Document/Schedule is submitted for management approval.
(ii) After obtaining management approval, the tender Schedule/Document and Tender Notice
are published. Submitted offers are opened and evaluated.
(iii) Assigned committee prepares an Evaluation Report with its recommendation and submit
the same for management approval.
(iv) Upon management approval, agreement is signed and forwarded to QA for obtaining
CAAB approval.
(v) After CAAB approval, the contracted MRO is informed for readiness to provide service.
3.1.7. Content of Agreement

Biman
PART 3, CHAP 3.1
Date: 10-May-2022
PROCEDURE
A Maintenance Agreement between Biman and MRO/Approved Maintenance Organization

contains required terms & conditions as mentioned in the Chapter 5.1, SL # 15.
3.1.8. Maintenance Data and Equipment, Tools and Materials
(a) Biman CAMO Manager is responsible to provide the necessary latest approved Maintenance
/ Modification/ Repair data to each maintenance organization that performs maintenance for
Biman as specified in the maintenance contract.
(b) Customized & latest approved Maintenance data for Biman fleet is provided by electronically
to the MRO/Service provider or MBF / Ifly website access is given to the MRO/service
provider.
(c) The contracted person or organisation maintaining Biman aircraft ensures that all applicable
maintenance data is current and readily available for use when required.
(d) The contracted person or organisation maintaining Biman aircraft ensures that all
maintenance is performed using the approved tools, equipment and material unless
otherwise specified by Part-145.
3.1.9. Company procedure Training to AMO/MRO
Biman shall have a process to provide relevant training on documentation, if required, to each
external MRO/Maintenance Service Provider that performs maintenance functions for Biman.
Note: Biman Quality Manager is responsible for each external MRO/Maintenance Service
Provider receives training on Biman procedures & documentation relevant to the scope of
contracted maintenance.
3.1.10. Performance of maintenance by contracted organization
The contracted person or organisation maintaining Biman aircraft ensures that following:
1. All maintenance is performed by qualified personnel, following the methods, techniques,

standards and instructions specified in maintenance data. Furthermore, an independent
inspection is carried out after any flight safety sensitive maintenance task unless otherwise
specified by Part-145 or agreed by the competent authority.
2. The area in which maintenance is carried out is well organised and clean in respect of dirt
and contamination.
3. After completion of all maintenance a general verification is carried out to ensure the
aircraft or component is clear of all tools, equipment and any other extraneous parts and
material.

QUALITY AUDIT OF AIRCRAFT Date: 28-Dec-2021
3.2 QUALITY AUDIT OF AIRCRAFT
3.2.1 General
Quality audit of aircraft is performed to monitor performance of maintenance tasks on aircraft

so as to ensure compliance with approved Maintenance Programme, quality standards and
CAAB requirements, and is to cover aircraft types in the approval and activities specified in the
scope of work.
Quality audit of an aircraft is different from airworthiness review in which the airworthiness
review covers full documented review of the aircraft records and physical surveys of the aircraft.
Quality audit of aircraft are tools to have a feedback on the quality level of the organization to
the Accountable Manager. Findings of quality audit of aircraft do not affect the airworthiness
review certificate but are submitted to the CAMO Manager for closure.
3.2.2 Procedure for Quality Audit of Aircraft:
Quality audit of aircraft is carried out through a visit to the operational aircraft.
To comply with this requirement, annual audit calendar, will contain as a minimum one product
audit per aircraft type (including airframe & engines) maintained within the hangar or line
environments.
Quality audit of aircraft is performed with the assistance of a person having an appropriate
maintenance license for the aircraft type according to this exposition. Quality audits of aircraft
shall contain:
(a). Inspections to check that approved procedures are complied with.
(b). Inspection to check that maintenance was carried out in accordance with the approved
AMP and maintenance contract.
(c). Inspection to check that maintenance was performed according to standard practices.
(d). During an aircraft audit all aspects of the maintenance and procedures is covered. It will
include inspection, repair, restoration, test and release to service.
(e). Use and understanding of approved data (maintenance manuals, IPC, etc) use of tools and
equipment is reviewed.
(f). Documents and certificates related to the maintained product will also be reviewed.
(g). Inspection to check that requirements of CAAB Part-M are complied with.
All findings of the audit are recorded with a time limit on which the finding has to be closed. The
report is submitted to the CAMO Manager for further management.
In addition to raising audit reports, the auditor may require to notify the defects and that defect
to be raised by the appropriate certifying Staff for necessary rectification.
Service Provider is to be responsible to take response and account for its corrective action and
implement preventive action on all discrepancies picked up during audits and surveillance.
Feedback on the corrective and preventive actions is provided to Quality Manager in a timely
manner.
In addition to the scheduled audits, random product sample audits will also be carried out to
include elements of out-of-hours working. Such audits are recorded on the audit calendar.

AIRWORTHINESS REVIEW PROCEDURE Date: 28-Dec-2021
AIRWORTHINESS REVIEW PROCEDURE

AIRWORTHINESS REVIEW PROCEDURE Date: 28-Dec-2021
PART 4: AIRWORTHINESS REVIEW PROCEDURE
RESERVED
4.1 Airworthiness Review Staff
RESERVED
4.2 Review of Aircraft Records
RESERVED
4.3. Physical Survey
RESERVED
4.4 Additional Procedures for Recommendations to Competent Authorities for the Import of
Aircraft
No procedure. To be written.
4.5 Recommendation to CAAB for the Issuance of Airworthiness Review Certificate
RESERVED
4.6 Issuance of Airworthiness Review Certificate
RESERVED
4.7 Airworthiness Review Records, Responsibilities, Retention and Access
RESERVED
4.8 Validity of the Airworthiness Review Certificate
RESERVED

BANGLADESH AIRLINES PART 4B Rev: 0
PERMIT TO FLY PROCEDURE Date: 28-Dec-2021
PERMIT TO FLY PROCEDURE
Biman CAMO Page 4B -1

BANGLADESH AIRLINES PART 4B Rev: 0
PERMIT TO FLY PROCEDURE Date: 28-Dec-2021
PART 4B: PERMIT TO FLY PROCEDURES
At this moment Biman Engineering & MM is not in a position to avail the opportunity of having “Permit
to Fly” in its current capability and hence the following chapters of Part 4B is kept intentionally blank.
4B.1 Conformity with Approved Flight Conditions.
4B.2 Issue of the permit to Fly Under the CAMO Privilege.
4B.3 Permit to Fly Authorised Signatories.
4B.4 Interface with the Local Authority for the Flight.
4B.5 Permit to Fly Records, Responsibilities, Retention and Access.
Biman CAMO Page 4B -2

Rev:
APPENDICES Date: 28-Dec-2021
Date: 25-May-2023
APPENDICES

APPENDICES Date: 25-May-2023
PART 5: APPENDICES
5.0 Index
5.1 Sample Documents
5.2 List of Airworthiness Review Staff
5.3 List of Approved Maintenance Organizations Contracted
5.4 List of Sub-Contractors
5.5 COPY OF CONTRACTS FOR SUB-CONTRACTED WORK
5.6 COPY OF CONTRACTS WITH APPROVED MAINTENANCE ORGANISATIONS
5.7 List of referred procedure manuals
5.8 List of AMPs
5.9 List of records

SAMPLE DOCUMENTS/FORMS Date: 28-Aug-2022
5.1 SAMPLE DOCUMENTS/FORMS
5.1.0 List of SAMPLE DOCUMENTS/FORMS
SL Form Name Form Number Reference

1. Aircraft Maintenance Log EMM/EP/3991
2. Cabin Maintenance Log 9-17-31
3. Aircraft (Technical) Log Book CA-27
4. Engine Log Book CA-28
5. APU Log Book CA-28
6. Propeller Log Book CA-319
7. Special Task record sheet EMM/EP/3986
8. QA Audit Non-Compliance EMM/QA/1308
Report
9. DMI List EMM/EP/3983
10. Quality Assurance Audit report EMM/QA/1306
11. Quality audit plan EMM/QA/AUD/PLAN/008
12. Alert Exceedence Form EMM/ES/2012
13. Flight Debrief Form EMM/LB/4145
14. Task card Format
15. Content of Agreement Format
16. ETOPS Monitoring Log EMM/EP/3303
17. Modification Order EMM/ES/2001
18. Inspection Order EMM/ES/2002
19. Repair Order EMM/ES/2003
20. Engineering Services Request EMM/ES/2004
Form
21. Airworthiness Directives EMM/ES/2005
22. AMP Amendment Application EMM/ES/2006
23. Technical Literature Evaluation EMM/ES/2008
Form
24. Technical Notice EMM/ES/2009
25. Aircraft Damage reporting EMM/ES/2010
26. APU Health Monitoring Form EMM/ES/2011
27. Amendment Proposal Form for EMM/ES/2014
all aircraft
28. Aircraft Dent and Buckle Chart EMM/ES/2025
29. Airworthiness Directives status EMM/EP/3982
30. Man-Hour Planning Format
31. Engineering Advice Form EMM/ES/2020
32. DMI Status EMM/LB/MCC/4146
33. AMP review check List EMM/ES/2061
34. Competence Assessment ES- EMM/ES/2056
Engineers
35. Competence Assessment ES- EMM/ES/2057
Officer / Staff
36. Competence Assessment QA- EMM/QA/1305

Engineers
37. Competence Assessment EP-
Engineers
38. Sample of Check Package
Summary Sheet
39. Sample of a Schedule Check
Package
40. PFI COMPETENCE ASSESSMENT EMM/LB/4147
FORM
41. Audit Checklist Format EMM/QA/1307
42. Mandatory Occurrence CA-31

1. Aircraft Maintenance Log

Aircraft Maintenance Log (AML) back page (Instruction page):

Aircraft Maintenance Log (AML) Replenishment Form:

Aircraft Maintenance Log (AML) page:

2. Cabin Maintenance Log (Cover page)

Cabin Maintenance Log (CML) back of cover page (Instruction Page):

Cabin Maintenance Log (AML) Replenishment Form:

Cabin Maintenance Log (CML) page:

3. Aircraft Log Book :
Suppied by CAAB Form Number CA-27. Sample dat filled-up


4. Engine Look Book



5. APU Log Book

6. Propeller Log Book

7. Special Task Record Sheet.


8. NON COMPLIANCE REPORT

Non Compliance Report - Page - 2

09 DMI List

10. Quality Assurance Audit Report

11. Yearly Audit Plan Form

12. Alert Exceedence Form


13. Flight Debrief Form

14. Task card

15. Content of Agreement


16. ETOPS Monitoring Log

17. Modification Order Form





18. Inspection Order Forms





19. Repair Order Forms





20. Engineering Services Request Form

21. Airworthiness Directives Applicability Status


22. AMP Amendment Application

23. Technical Literature Evaluation Form


24. Technical Notice

25. Aircraft Damage reporting


26. APU Health Monitoring Form



27. AMP Amendment Proposal Form
AMP Amendment Proposal Form

28. Aircraft Dent and Buckle Chart

29. AD accomplishment status Format
Compiled by : Accepted by :

30. Man-hour Planning Format/Sample

31. Engineering Advice Form/Sample

32. DMI STATUS

33. AMP Review Check List



34. Competence Asseeement Form ES Engineers






35. Competence Asseeement Form ES Officers and Other Staff.





36. Competence Asseeement Form QA Engineers.







37. Competence Asseeement Form Planning Engineers.






38. Sample of Check Package Summary Sheet

39. Sample of a Schedule Check Package

40. Competency Assessment Form – PFI





41. Audit Checklist Format

42. Mandatory Occurrence Reporting Form (CAAB) in CA-31

Page 2 of 2

LIST OF AIRWORTHINESS REVIEW STAFF Date: 28-Dec-2021
5.2 LIST OF AIRWORTHINESS REVIEW STAFF (ARS)
At this moment Biman CAMO has no Airworthiness Review Staff.

Biman
PART 5, CHAP 5.3 Rev: 0
BANGLADESH AIRLINES
LIST OF APPROVED MAINTENANCE
Date: 28-Dec-2021
ORGANISATIONS CONTRACTED
5.3 LIST OF APPROVED MAINTENANCE ORGANISATIONS CONTRACTED
CAMO Manager maintains a list of approved contracted maintenance organisations.

LIST OF SUB-CONTRACTORS Date: 28-Dec-2021
5.4 LIST OF SUB-CONTRACTORS
At this moment Biman CAMO has not sub-contracted any airworthiness task to other CAMO.

BANGLADESH AIRLINES COPY OF CONTRACTS FOR SUB- Rev: 1
CONTRACTED WORK Date: 10-May-2022
5.5 COPY OF CONTRACTS FOR SUB-CONTRACTED WORK
At present Biman CAMO has no sub-contracted work with any other operator/owner for
managing airworthiness of their Aircraft

COPY OF CONTRACTS WITH APPROVED Date: 10-May-2022
MAINTENANCE ORGANISATIONS
5.6 COPY OF CONTRACTS WITH APPROVED MAINTENANCE ORGANISATIONS
CAMO manager preserves copies of contracts with approved contracted maintenance

organisations .

LIST OF PROCEDURE MANUALS Date: 28-Dec-2021
5.7 LIST OF PROCEDURE MANUALS
SL No. Name Issue/Revision No. Date of approval

LIST of AMP Date: 28-Dec-2021
5.8 List OF AMP’S
Following baseline aircraft maintenance programs are prepared and held by Biman CAMO.
SL AIRCRAFT TYPE ENGINE TYPE APPROVED BY

01 DE HAVILLAND DHC-8-400 PW150A
CAAB
(PW150)
02 BOEING 737-800 CFM56-7 CAAB
03 BOEING 787-8/-9 GEnx-1B CAAB
04 BOEING 777-300ER GE90-115B CAAB

LIST OF RECORDS Date: 25-May- 2023
5.9 List of records
Following Airworthiness Data/ records are maintained by different section of Biman CAMO :
A. Engineering Services
Record Type Aircraft/Engine Model Storage Location Responsibility
AD Evaluation B777-300ER (GE90-1158) Hardcopy (Folder): Engineering Services Hall Room Respective Principal
Record B787-8/9 (GEnx-1B) Softcopy: AD Database (Access) System Engineers
B737-800(CFN56-7B)
Dash 8-400 (PW150A)
Technical B777-300ER (GE90-1158) Hardcopy (Folder): Engineering Services Hall Room Respective Principal
Literature B787-8/9 (GEnx-1B) Softcopy: ES Drive Common folder. System Engineers
Evaluation Record B737-800(CFN56-7B)
Dash 8-400 (PW150A)
Reliability Analysis B777-300ER (GE90-1158) Office of PSE(R&MP) Principal
Report B787-8/9 (GEnx-1B) System
B737-800(CFN56-7B) Engineer(R&MP)
Dash 8-400 (PW150A)
Airplane Health B777-300ER (GE90-1158) My Boeing Fleet Web Portal BOEING, AHM Focal
Management B787-8/9 (GEnx-1B) (Principal System
(AHM) B737-800(CFN56-7B) Engineer, E&I)
Dash 8-400 (PW150A)
Engine Health B777-300ER (GE90-1158) Softcopy: (GE90-1158, GEnx-1B) CFM portal Principal
Monitoring (EHM) B787-8/9 (GEnx-1B) GE portal (CFN56-7B), CAMP portal (PW150A) System Engineer
B737-800(CFN56-7B) Hardcopy (File): Engineering Service Hall Room. (Propulsion)
Dash 8-400 (PW150A)
Engineering Order B777-300ER (GE90-1158) Hardcopy (File): Engineering Service Hall Room. Respective Principal
(MO/IO/RO)/ B787-8/9 (GEnx-1B) System Engineers
Engineering B737-800(CFN56-7B)
Advice/Technical Dash 8-400 (PW150A)
Notice

B. Engineering Quality Assurance

B. Engineering Quality Assurance
C. Engineering Planning: Refer to Part1 Chapter 1.3 page 3

CAME Issue-1 Rev 4 - May-2023

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Document No.

CONTINUING AIRWORTHINESS MANAGEMENT

Issue: 1, Issue Date: 28-Dec-2021

All rights reserved

Document No.: -----------

CONTINUING AIRWORTHINESS MANAGEMENT

Issue: 1, Issue Date: 28-Dec-2021

Biman Engineering &Material Management

1 .0000. i t3 .3 8.012.22-225 Dated: 29-05-2023

x,,' Chief Engineer, Quality Assurance

Amendmerrl orc (rrrnjinuing Airworthiness Management Exposition(CAME) of Biman Bangladesh

u\ su*, of 't'K 2i,,-,;', ., (

PART (INTRO): MANUAL INTRODUCTION - Index

This Part contains the following:

Biman CAMO Page: INTRO- iii

(ii) TABLE OF CONTENTS

Biman CAMO Page: INTRO -iv

(2) Assessment of need for recurrent/continuation training 0.3-38

Biman CAMO Page: INTRO -v

1.3.2 Aircraft Records 1.3-2

Biman CAMO Page: INTRO -vi

1.8.4 Non Deferrable Defects 1.8-3

AMP Database update procedure

Biman CAMO Page: INTRO -vii

Procedures for accomplishment of Deferred Task and Non 1.14-4

Biman CAMO Page: INTRO -viii

Agreement Procedure to Local/Foreign 1.14-35

Biman CAMO Page: INTRO -ix

1.19.8 Competence Record 1.19-4

Biman CAMO Page: INTRO -x

3.1.3 Contract review 3.1-1

Biman CAMO Page: INTRO -xi

5.1 Sample Documents/Forms 5.1-1

Biman CAMO Page: INTRO -xii

(iir) LIST OF EFFECTM PAGES

Part (lntro) Cover Page L 28-Dec-2021 4 25-May-2023

Part (lntro) (0) lndex rNTRO - ii t 28-Dec-2421 1 lO-May-2022

Part (lntro) (ii) Table of contents INTRO - vi 7 28-Dec-2021 7 tO-May-2022

Biman CAMO Page: lntro- xiii

Part 0 General Organization - o-2 7 28-Dec-2027 0 28-Dec-2027

PART O, CHAP 0.2 General lnformation 0.2-2 1 28-Dec-2021- 0 28-Dec-2021.

PART O, CHAP 0.2 General lnformation 0.2-3 7 28-Dec-2021. 0 28-Dec-202L

PART O, CHAP 0,3 Management Personnel 0.3-1 7 28-Dec-2027 4 25-May-2023

PART O, CHAP 0.3 Management Personnel 0.3-3 7 28-Dec-2021 2 28-Aug-2022

PART O, CHAP 0.3 Management Personnel 0.3-5 7 28-Dec-2027 0 28-Dec-2027

PART O, CHAP 0.3 Management Personnel 0.3-6 7 28-Dec-202L 0 28-Dec-2021

PART O, CHAP 0.3 Management Personnel 0.3-8 7 28-Dec-2021 0 28-Dec-2021

SUBJECT PAGE ISSUE ISSUE DATE REVISION REVISION DATE

PART O, CHAP 0.3 Management Personnel 0.3-9 1. 28-Dec-2021, 0 28-Dec-2021.

PART O, CHAP 0.3 Management Personnel 0.3-10 7 28-Dec-2021 0 28-Dec-2O21.

PART O, CHAP 0.3 Management Personnel 0.3-11 1 28-Dec-2021 0 28-Dec-2021.

PART O, CHAP 0,3 Management Personnel 0.3-12 7 28-Dec-2027 0 28-Dec-2021.

PART O, CHAP 0.3 Management Personnel 0.3-13 t 28-Dec-2021 0 28-Dec-2O27

PART O, CHAP 0.3 Management Personnel 0.3-14 1. 28-Dec-2021. 0 28-Dec-2021.

PART O, CHAP 0.3 Management Personnel 0.3-15 7 28-Dec-2021 0 28-Dec-2O27

PART O, CHAP 0.3 Management Personnel 0.3-15 7 28-Dec-2021. 0 28-Dec-2021.

PART O, CHAP 0.3 Management Personnel 0,3-77 t 28-Dec-2021 0 28-Dec-2021,

PART O, CHAP 0.3 Management Personnel 0.3-18 1 28-Dec-2021 0 28-Dec-2021,

PART O, CHAP 0.3 Management Personnel 0.3-19 7 28-Dec-2027 0 28-Dec-2027