HAP FORM No.

SEARCH FOR OUTSTANDING PASTE

GOVERNMENT WORKERS 1 ½” x 2”

(Outstanding Public Officials and Employees or (passport size)

Dangal ng Bayan Award)
Photo here

THE NOMINEE
Name(First Name, Middle Initial, Last Name): LEAH MYLEN L. LUCERO Signature:
Position(per Service Record): SOCIAL WELFARE OFFICER IV Gender: FEMALE Age: 44
Status of Appointment (per Service Record): PERMANENT Date of Birth: 13 April 1976
Residence Address: Narra St., Namnama Village, Parian, Place of Birth: Villasis, Pangasinan
City of San Fernando, La Union
Telephone/Cellphone Nos. 09338156330
Name of Agency: DSWD Field Office I Level of Position: 1st Level
Agency Address: Quezon Ave., City of San Fernando, 2nd Level (Executive Managerial)
La Union 2500 2nd Level 3rd Level (Presidential Appointee)
Region: 1 Military Elective
Agency Telephone Nos. (Active Contact Details): (072) 687-8000 Email Add: [email protected]
FORMTEXT (072) 705-2161 FORMTEXT [email protected]
REGIONAL OFFICE HEAD
Name: MARCELO NICOMEDES J. CASTILLO
Position: REGIONAL DIRECTOR
Telephone / Cellphone Nos. (Active Contact Details): (072) 687-8000
Email address: [email protected]
AGENCY HEAD
(see Item VII, A, no. 3 of 2019 Search Guidelines for proper endorsement)

Name: ROLANDO JOSELITO D. BAUTISTA

Position: DSWD SECRETARY
Agency Address: IBP Road, Batasan Pambansa Complex, Constitution Hills, Quezon City
Telephone/Cellphone Nos. (Active Contact Details): (02) 931 8101
Email address: www.dswd.gov.ph
NOMINATOR
Name: NELSON B. NISPEROS Position: MDO I
Agency: DSWD Field Office I Telephone/Cellphone Nos.: 09292741804
Agency Address: Quezon Ave., City of San FORMTEXT (072) 619-2670
Fernando, La Union Email add: [email protected]

Additional Information about the Nominee:

Were you a previous HAP Nominee? Yes No What year: _____ What Award Category: _____
Were you a previous HAP Semi-finalist? Yes No What year: _____ What Award Category: _____
Were you a previous HAP Awardee? Yes No What year: _____ What Award Category: _____
Nomination Write-up:
(Maximum of 10 pages, A4 size bond paper, Arial #12 font, including executive summary)
Name of Nominee: LEAH MYLEN L. LUCERO Agency: DSWD FIELD OFFICE I Division/Unit: Statutory
Position: Social Welfare Officer IV Protective Div./RRCY
Length of Service in the Position: 8 years In Government: 20 years

I. Executive Summary
Ms. Leah Mylen L. Lucero is a duly licensed Social Worker and has completed her college education at Saint Louis University, Baguio City on March 1997 with the Degree
on Bachelor of Science in Social Work. She began her stint at the Department on 02 August 1998 as the Regional Sub-Committee for the Welfare of Children (RSCWC)
Coordinator under MOA status. Her unwavering zeal, passion, excellent performance, and dedication to her work caught the attention of her supervisors and was soon
promoted as Human Resource Management Officer II with a permanent status after a year. Since then, she continued to develop and exemplify her passion for her
profession and rose from the ranks.

After her lateral transfer as Social Welfare Officer II, she was assigned as Community Based Social Worker in Western Pangasinan for a year and as a Focal Person on
Family and Youth. She was promoted as Social Welfare Officer III in 2007 and steered the Retained Community Based Services Unit (RCBS) and Crisis Intervention and
Disaster Management Unit under the Operations Division in July 2008. She also headed the Standards Unit under the Technical Assistance Division (TAD) until she was
again promoted to Social Welfare Officer IV in January 2011. Appended to the position was her designation as the Regional Focal Person in managing the engagement of
Civil Society Organizations (CSOs) in the implementation of the agency's core social protection programs and bossting the public-private partnership in the region.

She is currently designated as the Center Head of the Regional Rehabilitation Center for Youth (RRCY). Her progressive career successes did not form any degree of
complacency but rather inspired her more to flex further. Her thirst for further development and education is unquenchable. Capturing every possible time and
opportunity in between her hectic and immense responsibility of managing the largest residential care facility in the region, notwithdstanding her equally important
responsibility as a mother and a wife, she literally burns her brows to meet the demands and requirements of a post graduate study. After hurdling the seemingly
insurmountable challenges amidst her tears, sweat, and flexed nerves for a span of two (2) years, she completed her Master of Arts in Social Work at the University of
Northern Philippines in Vigan City, Ilocos Sur, last December 2019

II. Exemplary Behavior/Conduct Displayed within the last 3 years (Describe nominee’s adherence to one or more of the following norms: Commitment to Public
Interest, Professionalism, Justness and Sincerity, Political Neutrality, Responsiveness to Public, Nationalism and Patriotism, Commitment to Democracy and Simple Living. Cite circumstances providing
such norms, risks involved and problems encountered.)

1.) Commitment to Public Interest

Her commitment to public interest over her own personal interest is irrefutable. As the former head of the Standards Section (SS), she was responsible for the assessment
and evaluation prior to the registration, licensing, and accreditation of Social Welfare and Development Agencies (SWDAs), Child Development Workers/Centers (CDW/C),
Civil Society Organizations, Pre-Marriage Counselors, Social Workers Managing Court Related Cases, and issuance of public solicitation permits. she had consistently
helped and assist numerous non-government organizations and faith based organizations in their registration/licensing/accreditation to operate more efficiently within
the standard requirements. She stood firm in implementing the regulatory parameters of the Department without fear or favor.

She also initiated the mobilization of five (5) Administrative Staff at the Field Office I who were trained and issued Regional Special Orders (RSO) as CDC/W accreditors that
addressed the limited manpower of the SS which resulted to an increased number of accredited CDC/Ws. The development of the staff in their career was evident
because all of them are now promoted as Technical Staff. Two of whom are now Registered Social Workers and one of them became Section Head. This effort was also
recognized by the Standards Bureau at the Central Office as Good Practice in Region 1. She was instrumental in the establishment and strenghtening of four (4) Area-
Based Standards Network (ABSNet) and the Regional ABSNet Federation as partners in providing assistance in the registration/licensing of SWDAs to ensure that all
private social welfare agencies in the region are legitimate and are able to provide quality services to their respective clientele. She optimizes the conduct of trainings,
seminars, forums and orientation meetings by introducing or including topics and lectures that are beneficial to target beneficiaries such as the conduct of Donors Forum
during the ABSNet General Assembly to connect the members to various resource agencies and stakeholders.

She was able to initiate forging of more than 100 partnerships with various Civil Society Organizations as evidenced by execution of Memorandum of Agreement (MOA)
for the purpose of engaging them in the implementation of Pantawid Pamilyang Pilipino Program (4Ps) as facilitators and Learning Service Providers of the Family
Development Sessions, livelihood programs, and assist in the validation of selected beneficiaries. This initiative put DSWD Field Office I in second place with the most
number of CSOs mobilized. Her invaluable contribution in the effective management of CSO's engagement was recognized during the National CSOs Focal Persons
Evaluation and Planning in Antipolo City.

At the RRCY alone, in barely four (4) months after her designation as Center Head, she was able to conduct a Partnership Forum attended by different Civil Society
Organizations on 03 December 2018 to encourage these groups to share their time and resources to complement the various programs and services of the Center for
better services to the residents. Through this partnership, the Center was able to generate cash and in kind donations amounting to Php 57,218.00 for the 4th quarter of
2018 and PhP 185,174.90 for the 1st semester of 2019. Aside from these, the partners also conducts worship services every Sunday, provide tutorial lessons in playing
musical instruments, sponsored a spacious and convinient venue for the Spiritual Recollection of clients for 2 days, conducted 4-day sessions of group dynamics and play
therapy focusing on Self-Awareness, Significant Others, Self-Concept, and Decision Making; conduct of orientation and demo on construction painting NC I, quarterly
medical and dental missions, boodle fight, Basketbal Clinics, and kwentuhan at kamustahan with the residents, all for free and volunteer services.

Moreover, she initiated the engagement of City/Municipal Links to attend the Case Conferences of Pantawid Pamilya residents who are admitted at the Center to ensure
the holistic provision of services to them and their family in preparation to their eventual reintegration to their respective community. She also facilitated the training of
19 houseparents (who were hired but no prior trainings obtained related to their functions) on Surrogate Parenting of Children in Need of Special Protection in Residential
Care Setting, to ensure that they can deliver their functions more effectively and efficiently. The Nominator was mobilized as the Learning Service Provider considering his
experience, expertise, and training on the subject matter.

2.) Professionalism

She is judicious, thorough, and tactful in all her dealings with clients, partners, colleagues, as well as subordinates. She is cordial and was never reported for any disrespect
or discourteous act. She shows respect and high regards yet assertive and straightforward in sharing her thought and ideas. She personifies the “Vigor and Rigor” mantra.

She has plenty of initiatives in her armory as stressed in her exemplary work performance and in every challenges she encounters, she, almost always, has solutions ready
up her sleeves. Personally, I have never had any information nor witness that she laxed or settled with mediocre results. She was never frayed in her focus and very
resolute in finding ways and means to accomplish her goals.

3.) Justness and Sincerity

As her supervisee, I have a personal witness that she is truly just and sincere in her dealings. She does not listen to hearsays but weighs matters carefully by hearing all
concerned parties their side of the story. She is not easily swayed by undue influence or insinuations. She is frank and straightforward. She discourages sugar coating but
presents facts as they are. She obliges and upholds duly issued memoranda, official orders or instructions without hesitation and to the letter. She initiated the crafting of
internal policies to provide a clear guidance to all workers.
The policy governing residents' proper behavior and good conduct called "Gabay sa Residente" and "Patakaran sa Pagbisita" were consulted not only to the staff but
especially to the residents every now and then whenever there are changes and amendments prior to its approval and implementation. These changes and agreements
are also disseminated to the parents/guardians of residents for uniformity. There are also ten (10) selected residents who were oriented and mobilized during the monthly
preparation of food menu or Menu Planning taking into consideration those with special dietary requirements such as muslim residents, Iglesia ni Cristo, medical
restrictions such as those with allergies and nutrient defficiences with the help and guidance of the Houseparent II.

4.) Political Neutrality

Indeed, our nominee was never a respecter of persons in terms of affiliations, status, religion or whatsoever. She serves without favor and leaning. She always provides
her assistance and services based on need. In fact, she welcomes all religious denominations to offer spiritual services to the clients of the Center as far as they are
responsive to the policies laid out.

When we conducted the sports fest of our clients on May to June 2019, I proposed to her if she would permit us to solicit trophies, medals, and other items to some local
political figures in the area, because such has been a practice in the previous years, but she declined. She said that it is not right to be associated with any political person
especially when election is fast approaching. We sought other means with her assistance through the DSWD FO I Employees Credit Cooperative, the Social Welfare
Employees Association of the Philippines , Inc. (SWEAP) Region I Chapter, and other private but generous individuals whose generous contributions have sufficiently met
the lacking funds for prizes, tokens, and awards.

5.) Responsiveness to the Public

Her initiative to respond to this ethical norm was another milestone in the history of operating the RRCY. She launched the start of so-called “Executive Duty” or skeletal
duty of social workers during weekends and holidays to ensure that all concerns, queries, and/or untoward incidents are responded immediately. The augmentation of the
houseparents to the Security Guards during visiting days was also strenghtened to ensure that visitors are provided prompt and appropriate service.

She also assured all workers on active duty that her contact number is always ready to receive calls whenever necessary. Her cellphone was restless ever since and she
maintains her own logbook of calls and alerts to record incidents and actions taken especially during weekends and holidays.

The use of Satisfaction Survey for Residents and Visitors was also launched in Novemebr 2018 to assess the quality of services provided at the Center and evaluate the
performance of each staff providing such services. The results and in depth analysis of the survey is presented and discussed during meetings and used as basis to improve
the quality and delivery of services.

6.) Nationalism and Patriotism

Actually, our nominee promotes the products and expertise of our beneficiaries whenever possible. During our Stress Debriefing Activity in July 2019, our Area I Vocational
Rehabiltation Center (AVRC I) clients were invited to provide massage services, while three (3) Sustainable Livelihood Program (SLP) beneficiaries also provided service on
Pedicure and Foot Spa. In this way, the beneficiaries were given opportunities to apply their skills and generate additional income.

During the conduct of our skills training on Hairdressing NC-II, two (2) Pantawid Pamilya beneficiaries trained and accredited by TESDA were hired as trainers. The Center
had also communicated with the Regional Project Management Office (RPMO-SLP) for its accrwedited CSOs to provide the food requirements (daily meals) of the
residents instead of purchasing the products from the marketplace. Her objective is to promote the livelihood opportunities for SLP beneficiaries while catering to the
needs of the clients at the same time. The coordination for the CSO supplier is still on process.
Moreover, she did not only proposed to the Medical Team the conduct of Blood Letting activity that started on 22 November 2018 in partnership with the Philippine Red
Cross La Union Chapter for the residents to learn the value of sacrifice and become wary of their capacity to save lives amidst their legal and physical circumstances, but
she herself demonstrated an example by donating a bag of blood to the program. And she has expressly committed to be doing it on a regular basis. This partnership
program with the PNRC La Union was agreed to be conducted by both parties on a quarterly basis. More than sixty (60) liters or equivalent to 60,750 ml/cc of blood
donations were generated by the program since November 2018 up to present. Her Nationalism and patriotism is beyond question.

7.) Commitment to Democracy

She advocates transparency and accountability especially in terms of financial responsibility. She encourages all staff with financial accountabilities to use duly issued
forms and templates in registering all manners of financial transactions. Although she is a little strict on policies yet workers can freely express their thought and opinions
because she is a good listener. She does not dispute nor divert questions or inquiries thrown at her. She even assured members of the Rehabilitation Team that no
decision shall be made or enforced unless it is unanimously agreed upon.

8.) Simple living

The nominee and her husband are both employees of the government and in reference to their duly executed Statement of Assets, Liabilities, and Networth (SALN), her
family's financial status belonged to the average middle income class. Had she desired, she could've convinced her husband to have bought a brand new car, expensive
jewelries, or travel and tour abroad, but she did not. Of course doing so would compel them to engage in unnecessary debt or loan which she abhors. Except for an old
second hand owner type jeep that her husband maintains, she do not have any other private vehicle registered to any member of her family. Indeed, she never wears
flashy jewelries or fancy clothes. She adheres to duly issued official attire or uniform. Even the children are learning quite clearly from their mother in terms of budgeting
and being simple and modest by example. She is modest not only in dressing but in her lifestyle as well. She spends some of her leisure time tending a small backyard
garden, house plants, and some jogging or hiking to keep her fit. During birthdays or anniversary celebrations in the family, no lavish or elaborate preparations are made.
She practices just a simple "salo-salo" with the family and some few close relatives is more than enough. She emphasizes the importance of the occasion being celebrated
not the accessories of celebrating it.

III. Impact of Accomplishments (Indicate problems addressed, savings generated, people/office benefited and transactions facilitated. Indicate whether or not the accomplishments are
part of the nominee’s regular functions/mandated or the product of his/her/their own initiative. If part of nominee’s regular duties or mandated, justify why the accomplishments are considered
exemplary or extraordinary)

2017 Accomplishments as Unit Head of Field Office's Standards Unit:

> She spearheaded the consistent delivery of services of the unit not only in achieving the targeted outcomes of the Field Office but even surpassing it by over 344% in
accomplishment. It has provided monitoring and technical assistance to 70 private and public social welfare and development agencies (SWDAs) out of the 58 it has
targeted in their registration, licensing, and accreditation to operate. As a result, the regulatory services of the Field Office has been optimized benefitting the operation of
these SWDAs with compliance to the required standards which eventually redound to the best welfare and interests of their vulnerable and disadvantaged clients in the
locality;
> She maximized the utilization of volunteer accreditors of both the Local Government Units (18) and Field Office I (11) that resulted to the successful accreditation of 368
Child Development Workers (CDWs) and Child Development Centers (CDCs). This means that more DayCare Centers and Daycare Workers are enabled and compliant to
required national standards in terms of providing early childhood care and education programs in the community;
> She facilitated the accreditation of 59 Civil Society Organizations (CSOs) as eligible partners of the Field Office in providing technical assistance on registration, licensing,
and pre-accreditation of SWDAs, negotiation on the decentralization of Pre-Marriage Counselling accreditation from the local government unit that resulted to the
increased of Pre-Marriage Counsellor applicants from a measly seven (7) to thirty nine (39) applicants by December 2017. This means that more couples are able to
receive valuable guidance and counsels about establishing strong family foundations prior to the conduct of marriage ceremony;
> The Standards Unit under her watch was awarded the Best Operations Office under the 2017 DSWD PRAISE Group Award Category. Consequently, her staff and
colleagues were even more inspired and their zeal and passion for work has increased;

2018 Accomplishments as Standards Unit Head (January-July 2018) and RRCY Center Head (August-December 2018)

> Starting early on in January, she facilitated the conduct of Capability Building on Knowledge Management and Media Tour on documenting good practices and sotires of
change for SWDAs. By February, all these success stories from selected SWDAs through the media tour were collected, printed, and launched as Coffee Table Book entitled
"PAGSANGGIRAN" (an iloko term which means "LEAN ON") during the 67th DSWD Anniversary Celebration of the Field Office on 22 February 2018. The obvious impact of
this initiative is the enhanced advocacy of the Field Office in promoting and showcasing the success stories of its clients, partners, and/or stakeholders to increase public
awareness, encourage participation of other SWDAs, and to spark inspiration and motivation to others;
> She facilitated the implementation of "Proyektong Kwaderno", an outreach project that aims to provide school supplies to poor children of recipient communities.
Further, the said project was adopted by the Area Based Standards Network (ABSNet), a conglomeration of licensed and accredited SWDAs in the region in coordination
with the Standards Unit to extend the project to school children in depressed areas. For ABSNet Pangasinan cluster alone, the project beneficiaries reached a total of 320
elementary school children who received a school package containing 1 school bag, 1 umbrella, couple of pencils and several notebooks. For graduating children in Grade
6, each received an additional graduation portrait. The three other clusters namely; ABSNet Dagupan, ABSNet La Union, and ABSNet Ilocandia are yet to implement their
"Proyektong Kwaderno" by 2018. It was dubbed as the first in ABSNet, first in Region 1 and also first in all DSWD Field Offices entire the Philippines;
> She also pushed for the conduct of ABSNet Convention and Partnership Forum that resulted to strenghtened relationship among members, opportunities for potential
linkages and referrals, learned insights from other member's strategies and approaches in their operations.
> For the 2nd time, the Standards Unit was again awarded as the Best Operations Office during the DSWD PRAISE Regional Search and making one of the staff Mr. Darwin
Chan received a GAWAD HUWARAN for both Regional and National DSWD PRAISE;
> A total of 231 Child Development Centers (CDCs) and 236 Child Development Workers (CDWs) were assessedfor accreditation, while there were total of 178 CDCs and
183 CDWs were issued Certificate of Accreditation. It means that each communities where there are more and more able and trained daycare workers, more of the young
generations are also able to begin early education with assurance that learners are well guided by workers compliant to national standards;
> Received and facilitated 50 new applications of CSOs for accreditation, there were 20 other existing CSOs were assessed while 67 CSO applications were deliberated by
the Field Office Accreditation Committee. Of the total applications assessed and deliberated, 24 passed the standards and were issued with Certificates of Accreditation.
This accomplishment further enhanced the public-private partnership initiative of the Department since more eligible partners are engaging in the implementation of the
Field Office's programs and services;
> As the newly installed Center Head of the Regional Rehabilitation Center for Youth (RRCY) she immediately saw the need for Houseparents to enhance their knowledge
and capacities in handling Children in Conflict with the Law (CICL). She quickly scheduled an inhouse training by maximizing the capability and expertise of the MDO I who
was trained on Surrogate Parenting for Caregivers in Residential Care Setting. 24 Houseparents have attended and successfully completed the 3-day training and workshop
with individual copies of Surrogate Parenting Manual for their ready reference. The training provided an opportunity for the houseparents to consult and refer their
respective issues and concerns encountered in performing their functions. They have become more wary and sensitive to the unique behavior and dynamics of the CICL
they serve;
> The nominee initiated the "Executive on Duty" scheme for case managers to provide immediate response during weekends and holidays. This initiative was beneficial for
both the case managers and clients for having more time to engage in the helping process which may include the parents or guardians who are visiting in the weekend.
Any concern or issue tha may arise during these days are addressed immediately by the Social Worker on duty;

2019 Accomplishments as Center Head of the RRCY

> She also mobilized the houseparents to augment the security guards in monitoring visitors during visiting days to ensure that their needs and concerns are attended
promptly and coordinated to the case manager on duty; The impact of this initiative was manifested in the very satisfactory rating result of the Satisfaction Survey for
Visitors;
> She established a regular monthly meeting with the private security agency (ToughGuard/Bannuar) officers/representatives to discuss issues and concerns affecting the
safety and security of clients, staff, and visitors. As a result, the security personnel deployed have become more alert and wary of the circumstances and conditions
affecting the residents as compared to their previous security guard functions;
> She pushed for the crafting of an internal policy governing the proper communication of clients to their immediate family members and/or relatives through calls and
text messaging. This policy have provided a clearcut guideline on the specific time, duration and purposes of a call/text message. It eliminated the crowding of residents at
the office because of the queuing parameter of the policy. Moreover, it established a closer monitoring of calls and sending of messages to preempt any negative
information or attempt to communicate ill motives;
> She facilitated the preparation of Business Process per unit as basis in the preparation and finalization of the Center's Manual of Operation-2nd Edition. It became a
useful reference during the application of the Center for ISO 9001 accreditation later since each unit have a ready reference for each unit;
> She also launched a livelihood program for low-salaried staff of the Center dubbed as "SaGoat sa Kabuhayan" in coordination with the Bacnotan Senior Citizens
Association, Inc. (BASCAI), one of the active CSOs helping in the implementation of the Center's programs and services. This livelihood program provides one goat to each
beneficiary to tend and keep until it reproduces and generate extra income for the staff and their family/ies. There are total of 5 heads of goats with estimated monetary
value amounting to PhP 20,000.00 granted to five beneficiaries mostly houseparents with monthly salary grade 4-5;
> When the Agency declared the pre-termination of seventeen (17) Centers and Residential Care Facilities (CRCF) funded staff/workers by July 2019, as early as April 2019,
she immediately convened all unit heads of the Center for a thorough review and re-allocation of funds to support the retention of said workers without sacrificing the
primary needs of the clients at least until the end of the year 2019. We submitted a revised Work and Financial Plan (WFP) to the Field Office emphasizing the inclusion of
salaries for the workers that were pre-terminated.
> She also intensified the conduct of case conferences to boost the speedy disposition of cases in coordination with the Local Social Welfare and Development Offices
(LSWDOs), courts (prosecutors and judges), and other stakeholders;
> She also revisited the implementation of the Reward System as an effective tool in effecting behavior modification approach for clients through positive reinforcement
and rewards. She proposed an increase of the cash award for Top 10 best performing clients from PhP 250.00 to 350.00. In addition, she requested that the the top 10
reward earners are provided with free tour to cultural heritage sites and other existing public and private residential care facilities such as Centers for the Elderly,
Tahanang Walang Hagdan, and other similar facilities as additional incentives. The purpose of the tour is to teach reward earners the value of the programs and services
being provided to them by the Center and to gain better perspective in life. Consequently, clients have become more cooperative and reliable in doing their household
chores and encouraged positive behavior among residents.
> She pushed for the conduct of regular monitoring of cash advances and financial assistance funds being handled by the Special Disbursing Officer (SDO) and Case
Managers using the prescribed forms and templates to track the status of expenses and balances. This initiative aimed to addressed the corruption risks identified in the
Center's Integrity Management Program (IMP). As a result, all financial records are well organized, transparency, and accountability are promoted and practiced;
> She also supported the presentation of Procurement Process, Issuance of Supplies, and Provision of Financial Assistance to the CICL residents during Monday Program
for their information and transparency. As a result, clients became more aware of the circumstances affecting their basic needs and other necessities while in care. They
have become wary in preserving and caring for the properties of the Center that were being issued to them because they have understood the costs and nitty gritty work
involved before they become available;
> She also established a regular meeting with Contractors of awarded infrastructure projects of the Center. This initiative aims to address all issues and concerns affecting
the construction works to be executed in relation to the safety of both workers and the CICL clients. There is a Pre-Construction orientation meeting where the contractors
and their workers are oriented on the policies and guidelines of the Center regarding construction work as provided in the "Bahay Panuntunan para sa mga Construction
Worker". It enumerated the "Dos" and "Don'ts" during the Construction Phase. This initiative resulted to a better and smoother working atmosphere for the workers
since they became more aware of the circumstances and possiblities while working and they have anticipated any eventualities that may arise. The meeting also provided
an aopportunity for the contractors to express and discuss issues encountered during construction phase which resulted to speedy resolution and faster completion of
their projects;
> She enhanced the conduct of Quarterly Meeting with Parents by coordinating efforts with the LSWDO to provide vehicles or financial assistance to parents to ensure
their attendance to the said meeting. She also tapped the Public Attorney's Office (PAO) in the region to serve as Learning Service Providers on topics that will help parents
comprehend and understand more fully the laws affacting their children in care. Case Managers were also encouraged to provide updates about the childrens'
rehabilitation statuses and emphasize the significant role of parents in the holistic reformation of their children. Consequently, parents became more assured of the
positive development of their children. Their partnership with their respective case managers in relation to the client's eventual reintegration was strenghtened;
> She supported clients' other religious beliefs to be practiced while in care by considering their food restrictions and worship activities. For the Islam clients, they were
designated a separate room for their "SALLAH". Their food requirements were ensured to not contain any pork meat or other pork products. Likewise, the Iglesia ni
Cristo, Jehovah's Witnesses, and other faiths were provided the treatment and respect;
> She also pushed for the exploration of other opportunities for livelihood trainings such as gulayan, plastic weaving, bonsai pot making, and foot rags making. She
approved that some of the funds derived from the prize winning during the "Gulayan sa Center" contest be used for the purpose. As a result, more clients were able to
learn new crafts and earn additional income while in care;
> She requested Regional Special Orders (RSO) for three (3) staff with expertise and skills in Landscaping, Bonsai Pot Making, Gardening, and Organic Fertilizer Production
so that they could share their talents to the residents in care. Likewise, one staff who passed the Licensure Examination for Teachers (LET) to be issued an RSO as focal
person for the Alternative Learning Systems (ALS) classes for the clients. As a result, there were numbers of residents who have directly benefited not only by means of
knowledge tranfer but more of skills transfer because they were able to learn the said crafts first hand. Meanwhile, since tutorial for the ALS students were intensified, the
Center's passing rate for ALS examination have tremendously increased from few failing examinees to 100% passing;
> She have facilitated partnership with eight (8) CSOs through the signing of Memorandum of Agreement (MOA) for the purpose of engaging them to help in the
implementation of the Center's programs and services through their role as "Bantay, Tulay, and Kaagapay". To date, cash and in-kind donations with monetary value
amounting to PhP 431,064.80 have been generated through this partnerships excluding the volunteer services extended during the conduct of 2019 Spiritual Recollection
for 2 days, short course syllabus for CICLs, play therapy, group dynamics, and other socio-cultural activities;
> She initiated the launching and implementation of Goat Raising project for low salaried employees of the Center entitled "SaGoat sa Kabuhayan". In coordination with
the Bacnotan Senior Citizens Association, Inc. (BASCAI) who donated 5 heads of adult sized female goats, four (4) houseparents and one driver were selected as
beneficiaries of the project. Once the goats have reproduced, they agreed through a signed MOA that they will return one head so that other staff can also avail of the
program. The project aims to produce a continuing cycle of goat raising activity to augment the low income of the employees;
> She also launched and established the publishing of the first official newsletter of RRCY residents called "LAKBAY". The publication aims to engage residents to hone their
skills in news, literary, creative, and editorial writing. In coordination and partnership with Christ the King College (CKC) "Bukal" Publication Staff and advisers, training and
lectures on basic journalism, photography, editing, and lay-outing was conducted which was attended by the pre-selected publication staff of Lakbay. As a result, the first
publication of Lakbay was launched on December 2019. The Center was also awarded WOW Malikhaing Kaisipan Award under Group Category for implementing this
concept;
> She initiated the 1st Sportsfest for Staff, Critical Stress Management and Trainings based on the identified individual development plans of staff. These activities have
provided an opportunity for the staff to unwind and release their tensions derived from pressures of workloads and other stressors. It had also developed stronger bond,
camaraderie and good working relationships among staff;
> She also initiated, planned, and implemented the 1st ever Founding Anniversary of RRCY on 14 March 2020 with the theme "RRCY @40: A Journey to New Beginnings".
The activity showcased the hidden as well as innate talents of staff and residents in culture and the arts. Cultural songs and dances were presented leaving the audience in
complete awe. It highlighted the challenges and successes of the Center for the last forty years. There was also viewing photo exhibits and film showing of pre-recorded
interviews and as well as live testimonials of former residents and staff of the Center purposely to inspire and bring hope to the current clients who were part of the
audience;
> She supported the joint Valentine Celebration of RRCY and Home for Girls last February 2020. The activity aroused excitement and inspire both clients from the two
Centers which was viewed as a therapeutic approached to their healing and recovery. It highlighted the social dances, songs, and talent presentations which stimulated
them to practice together, bond together, and bring out their creative skills into the making;
> She supported the regular conduct of Blood Letting Activity in partnership with the PNRC La Union Chapter not only by encouraging staff and residents who are eligible
to donate blood but she herserlf donated her own blood and committed to participate every now and then. From November 2018 up to present a total of 60,750 ml/cc of
blood was generated through this initiative and were donated tp PNRC La Union for proper use and disposal;
> She also facilitated the launching of various livelihood projects of the Center such as Bonsai pot making, Gulayan sa Center, Plastic Weaving, and Foot rags making. This
activity was conducted during the launching of Lakbay Publication to advocate and advertise the products made by the residents. As a result, Bonsai and Bonsai pots were
sold, foot rags were pre-ordered and helped clients generate extra income;
> She pushed for the conduct of dialogue with RTC Dagupan Branch to facilitate speedy disposition of court cases for CICL clients in RRCY care. As a result, the annual
target of the Center on total clients served was surpassed at 166.66%. There were 34% total clients rehabilitated out of the 30% target and 35% clients with improved
social functioning out of 32% targeted;

IV. Other Information (Major Awards/Citations Received/Membership in the Organization)

The nominee is a multi-awarded staff of the Department. In 2004 and in her capacity as Social Welfare Officer II, she was already awarded as Best Technical Staff for the regional level
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Nominee Nominator PRAISE Committee/Highest HRMO Regional Office Head