Manual Tesa Safes

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Safes

Users Manual

Talleres de Escoriaza, S.A.U Tel: +34 943 669 100 www.tesa.es


Barrio Ventas, 35 Fax: +34 943 633 221
E-20305 Irun – SPAIN
INDEX
1 - INTRODUCTION

2 - SAFES IN THE SYSTEM TESA-HOTEL

3 - TYPES OF SAFES

3.1-ONLY KEYPAD

3.2-MAGNETIC STRIPE CARD + KEYPAD

3.3-PROXIMITY CARD + KEYPAD

3.3-SIZE

3.4-COLOR

4 - TECHNICAL SPECIFICATIONS OF SAFE

OVERALL DIMENSIONS

4.1-PLANE

4.2- SETUP

4.2.1- Reader Module

Magnetic Stripe Card Reader


Connection to portable programmer

4.2.2-Control Module

Memory Capacities
Clock and Calendar

4.2.3-Battery Module

4.2.4-Safe

4.3-CONDITIONS FOR PROPER OPERATION

4.3.1 Conditions of temperature and humidity

4.3.2 Water-Resistance

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4.3.3-Vandal Rresistance

5 – SAFES INSTALLATION AND SETUP

5.1 STATEMENT OF WORK-

5.2-INSTALLATION

5.3-INITIALIZATION AND UPDATING

6 - MODES

6.1 Card + Keypad Mode

6.2 Keypad-Only Mode

6.3 Card-Only Mode

7 - OPERATING INSTRUCTIONS

8 - EMERGENCY OPENING OF SAFE

9 - MAINTENANCE OF SAFES

9.1-PORTABLE PROGRAMMER TEST

9.2 - BATTERY REPLACEMENT

9.3- CLEANING CARD

10 - WARRANTY

11 - CERTIFICATES OF QUALITY

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1- INTRODUCTION
As we know TESA-HOTEL system is a comprehensive system of
access control management for the hotel. A system based on both stand-
alone products on-line and wireless together under one only platform.

In TESA we consider that an access control system in a hotel would be


incomplete if we did not have the benefit of being able to manage and
control safes, the hotel could have in the rooms for use by their
customers.

Thus, in addition to electronic locks and wall readers, TESA-HOTEL system


offers safes for hotel rooms.

Safes are products of the TESA-HOTEL family:

Strong on technology. Keypad based systems or systems combining


keypad plus card room, both magnetic stripe and proximity cards for
added security.

Strong profit. Amortized investment quickly obtaining large long-term


profitability.

And strong quality. You can find compatible safes with different
technologies covering the TESA-HOTEL benefits system and different
configurable by the customer to meet all their needs.

2- SAFE IN THE SYSTEM TESA - HOTEL


Within the system, safes will always be associated with a room. That
is, when on site, in addition to the electronic locks to be installed in
rooms, safes are fitted, they will always be associated with the electronic
lock installed in the room to which they belong.

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Depending on what the safe is card + keypad or only keypad format, in
the first case, when a guest comes to the hotel and he makes the check-in
for his room, you encode the card. With this card, you can open the door
of the room and operate the safe with it. And of course this will be
optional. That is, when the receptionist make the check-in, you have the
option to allow the use or not of the safe (safe rentable or safe included
by default within the services of the room). This possibility is always
achieved by requiring a grant for safe. See USERS MANUAL.

The management of the safes, of course is done through TESA software,


the same we use for managing locks and / or wall readers installed in
hotel rooms or other doors.

The system card + keypad requires the user ID (personal PIN) to use the
safe. In this way it is achieved that only authorized guests can use the safe.

This manual explain different types of safes that the system provides and
the different operating modes.

3- TYPES OF SAFES
There are a range of safes that complement the lock system
installed on site. When we have a safe card + keypad we can program it in
Only Card mode (in this case the safe will operate as if it had
no keypad) or in Only Keypad mode too. Choosing one way or
another operation will be done in the setup of the locking
plan. Default operation mode when safe model is supplied is
Card + Keypad.
All safe models available have an electromechanic
closing mechanism. The closing of the safe is done through
two solid bolts of 17mm in length, anti-drill. The operation of
the safe is as follows: when the user enters his identification
card (which will be card or keypad depending on the mode of operation
in which is programmed safe), and the control unit allows opening or
closing thereof, the reader automatically activates a motor that is driving
the locking bolts. Whether to open the safe to close it.

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3.1- ONLY KEYPAD

It is the simplest operation mode in its safe. Not rentable from the
reception of the hotel and the customer once in his/her room program
his own code to operate the safe. The safes are supplied with the
programming instructions for the customer in a template inside.

3.2- MAGNETIC STRIPE CARD + KEYPAD

Opening the safe is done through a card reader


built-in magnetic stripe safe. This reader has a built in
keypad. This safe offers the ability to configure it to work
on card + keypad, only card or only keypad mode.

When the safe operates in card + keypad mode, it gives to


the reception staff during check-in the possibility of
renting the safe and likewise provide guest security and
privacy. If the locking plan of the system is properly
configured, the staff is allowed to open the safe through a
master code.

3.2- PROXIMITY CARD + KEYPAD

The operation is the same as case magnetic stripe card


+ keypad but using proximity credentials (Mifare or ISO
15693).

3.3- ONLY CARD

To use the safe on the card only mode, the user must insert and
remove the magnetic/proximity stripe card reader in it.

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3.4- COLOR

Safes are only available in standard finish BLACK color.

4- TECHNICAL SPECIFICATIONS OF THE SAFE


We see then the technical features of safe and how each and every
one of the elements that compose it.

4.1- GENERAL DIMENSIONS

Size LAPTOP safe:

External Dimensions: 400 x 195 x 410 (width x


height x depth)
Internal Dimensions: 392 x 182 x 360 (width x
height x depth).

410

195

400

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4.2- ELEMENTS

The safe is made up of the following elements: Reader Module


(Card Reader with keypad and display), Control Unit, Battery Module,
electromechanic closing mechanism and box itself.

4.2.1- Reader Module

As in the electronic lock and the wall reader system, the reader is a
magnetic stripe reader or RFID antenna. When the user inserts his card
into the reader, it reads the information encoded on the card, the control
unit analyzes the information regarding the locking plan information to
the control unit has in its memory, and according to that locking plan will
allow access it or not, the ability to open or close the safe by the guest.

Magnetic Stripe Reader Module

Magnetic stripe card readers are fully standardized. Due to the


multitude of applications that have the magnetic stripe card, they were
standardized, so that the measures, the width of the magnetic stripe of
the card, as far recording etc.. Characteristics are imposed by the
standard.

The system uses the encoding in track 3, so that the tracks 1 and 2 are
free for other uses. This allows us to use cards that users of the facility
being used for other applications which are recording tracks 1 and / or 2.
Track 3 must be free and it CAN NOT BE SHARED with two applications.

The resistance of the recording cards called "coercitivity" and its unit of
measurement is the "Oërsted". There are two types of cards: low
coercitivity cards and high coercitivity cards, which measures samples in
the following table.

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LOW COERCITIVITY: HIGH COERCITIVITY:
COERCITIVITY 300 OËRSTEDS 4000 OËRSTEDS

The reader can read both low coercitivity cards as high. Normally
low coercitivity cards are used, since they are less expensive than high
coercitivity ones.

Portable Programmer Conection

The reader has a connector type "jack" just below


the keypad, as shown in Fig. How to connect the portable
programmer to the safe is exactly as connecting it to the
locks.

Portable programmer Conection

4.2.2- Control Unit

The control unit incorporates a nonvolatile memory chip, a clock


and calendar in real time, and a relay which send a signal to the motor to
allow safe opening and closing. The control unit feeds with the battery
module case.

Memory of control module

Relating to the locking plan, this is transmitted via the portable


programmer. Two types of information are stored in the memory of the
safe: initialization operations and / or updatings with the locking plan of
the memory of the control unit of the safe and operations recorded
relating to the events log, where all operations performed by users are
recorded.

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For information concerning to the locking plan is the system code of the
hotel, the room number to which it is associated, the grant required (as
safes always require a grant) etc.

And in the event log all events that occur are stored, that is, openings and
openings attempts, password changes, etc.

Of course the memory has a limited capacity, measured in number of


events that the safe can store in its memory, the number of time zones,
calendar, etc.. In fact, as the safe is set, no time zones or calendars and
limit the number of users on the number of users affected are used.
However, there are limits and are as shown in the following table:

Number of users Up to 1.500


Number of events Up to 1.000
Number of time Up to 14
zones
Calendar 1 Year
Activation and Expiration dates
DST (Winter - Summer)

Non-volatile memory means that if the safe is run out batteries,


memory is not lost. All that will happen is that the internal clock of the
safe “stop”, and therefore have to set the time updating the safe with the
portable programmer.

Clock and calendar

The control unit of the safe has a clock and calendar, which is put in
time when you initialize or update the safe through the portable
programmer. What actually happens is that when we send data from the
computer to the portable programmer, are sending both the date and
time of the computer from the data is loaded. And then this time will be
transmitted to the safe from the portable programmer. Therefore the
date and time of the safe is the date and time of the computer.

The actual calendar is also transmitted. That’s because the control unit
recognizes all weekdays from Monday to Sunday every week of the year

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or halidays of the hotel. In fact, this holiday calendar does not impact too
much on the operation of the safes, since for hotel guests, there is no
difference between a holiday of another who is not for guests in a hotel
(this only affects, usually, to staff). It is important the correct calendar and
clock of the safe (is for the event log that is stored in it) so that you are
able to know the exact date and time at which each event occurred.

If the safe is without batteries, the clock will stop and you will lose
both the clock and the calendar (not the rest of information). When we
make the change of batteries, the clock will start, but it will take a
completely random time and date may not coincide with the actual date
and time.
Therefore, when we make a change of batteries, we will have to update
them to transmit the correct date and time.

4.2.3- Battery Module

The battery module feeds the reader


module safe. It consists of four AA alkaline
batteries LR6 1.5 V The safe consumption makes
batteries have a capacity to power more than
50,000 openings and closures of it.

The control unit of the safe is able to recognize that the batteries
are running low, warning through the keypad display (indicating "Low
Bat"). If they are completely exhausted, the safe will stay in the status
(open or closed) which came into last operation of battery life. If the safe
is closed we will need to use the portable programmer to open in
emergency the safe (the portable programmer uses its energy to open
the safe) in order to change the batteries and update the memory of the
control module.

4.2.4- Box

The safe implements a strong anti-


vandal in the door design thanks to a laser
cutting avoiding creases and leverage.

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It is designed to secure both the base on which it places as on the rear
wall on which it rests, as we see in the following figure:

4.3- CONDITIONS FOR PROPER OPERATION

Like any product, for a good operation of the safe, it must be


properly installed and in good working conditions.

4.3.1- Humidity and Temperature Conditions

Because alkaline batteries using the safe temperature range for


which the safe work correctly is 0 º C to 65 º C.

And you can get to support up to 85% humidity.

4.3.2- Water Resistance

The reader safe is NOT waterproof, so that if we introduce any liquid


in the reader this may not work and can be damaged

4.3.3- Vandal Resistance

The resistance of the safe is provided by 17mm bolts of the locking


mechanism and design of anti-vandal door opening lever.

5- SETUP AND INITIALIZATION OF SAFES


The steps for the installation and programming of the safes is
similar to that of electronic locks and wall readers.

5.1- MANUFACTURING MODE

Safes, as electronic locks, when delivered are in a manufacturing


mode. We have a manufacturing code keypad while for use during

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delivery and installation, and allows open and close them to be previously
initialization.

The safes are no longer in manufacturing mode when initialized via the
portable programmer with the locking plan in which it was installed.

The status of manufacturing mode, allows us to open and close the safes,
while the installation is not in normal use and has not performed the
start-up of the installation.

5.2- INSTALLATION

The assembly consists only of the location of the safe in the room
which will be associated. As explained above may be fixed to the base on
which it rests and on which the wall rests.

5.3- INITIALIZATION AND UPDATING

As in the lock initialization, the safe is programmed via the portable


programmer. It mean, this device will transmit the data with the locking
plan from the PC to the safe.

Of course to do this we must first program the locking plan in the


management software system. In this locking plan, we will create a safe
associated with all rooms that will have one. Appropiate grants will be
created and assigned or not, depending on each case. See USERS
MANUAL.

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Once programming is complete, we can proceed
to initialize the safes. To which we first transmitted
locking plan to the portable programmer from the
computer.

And once the data is loaded to portable


programmer, we can initialize the safes. See MANUAL
PORTABLE PROGRAMMER

6- OPERATING MODES
As explained above, there are different types of modes of safes.
Thus, depending on the type of safe, we have several possibilities which
we explain below. By having and being able to combine keypad with card
reader (either magnetic stripe or proximity) there are three different
modes: keypad only, card only or card + keypad.

The operating mode is selected in the state tables of software


programming TESA-HOTEL system. If we do not create any table of special
status for safes, the operating mode will be the default one: card +
keypad. See SOFTWARE MANUAL.

We explain the different modes:

6.1- Card + PIN Mode

The safe must be open. If the previous guest has left the safe closed,
we perform an emergency opening thereof, with portable programmer.
SEE USER MANUAL

With the safe open, the guest must insert and remove the card in the
reader of the safe (in the case of magnetic stripe technology. For
proximity technology be sufficient to bring the card to the reader-
antenna). If the customer has permission to use the safe, the safe will be
activated and will wait for the guest to choose his password (flashes the
first digit of the display). To choose your password you must type the key
on the keypad (at least 4 digits and a maximum of 6), and at the end you

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must press the green button (Lock). The LED display indicates the PIN
typed to confirm that no mistakes are made when entering the desired
code. This is the PIN that will now be used to open and / or close the safe.
This way when the guest wants to open or close the safe must enter the
password and press green key. No need to use the room card unless he
wants to change the password again.

When leaving the hotel, the guest must leave the safe open, so the next
guest can use it.

If the guest does not have permission to use the safe, the programming
will reject any attempt by the guest, never being able to close it.

6.2- Only Keypad Mode

In this mode, all hotel guests have allowed the use of the safe
without rent. When the guest arrives to the room the safe should be
open. If it is closed it must perform an emergency opening.

To close the safe the guest must enter a password of his choice, twice
consecutively. Enter a (minimum 4 and max 6 digits) code, and press the
green button.

To open the safe simply enter the password and press the green button.
To close the safe, we will return to repeat the first process.

6.3- Only Card Mode

To use the safe, the guest must have permission granted (which is
encoded at check-in in the reception) and the safe must be open. If the
previous guest has left the closed safe, we perform an emergency
opening.

To open or close the safe, the guest simply insert and extract (or
approach the reader in the case card case with proximity) card reader in
the safe. The keypad will not work, it is as if the safe had no keypad.

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In motorized safes, working on card + keypad only card mode, a special
opening called “Safe Lost PIN Card” Safes If the customer forgets the PIN
he chose to open or close the safe . This card is encoded on the reception
and open the safe in combination with the customer's card. Use this card
in the safe and after that the guest uses his own card. After that the safe
will be open and the guest will be able to program a new personal code.

7- OPERATING INSTRUCTIONS
All safes are delivered with an instruction manual for the hotel
guest. Supplied with in a template inside it. The instructions are as you
can see in the following figure:

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8- SAFE EMERGENCY OPENING
If for whatever reason, it can not make an opening in the safe, we
can perform an emergency opening via the portable programmer, just so
we can make with the electronic locks.

We will connect the portable programmer to the


safe and press "Open" option from the second menu
(“Doors” menu). It will make an emergency opening.
This openning will open the safe even if the batteries of
the safe are run out.

These actions allways be recorded on the events log of the memory of the
safe.

Besides the possibility of opening the safe with the portable


programmer, there are another special card for opening the same if a
guest leaves safe closed when leaving the hotel: The “Safes Master Card”.
You have to encode this card in the reception (with an expiration date
and time because security) and use it into the safe. The safe will be
opened.

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9- SAFES MAINTENANCE
The safes do not require specific maintenance control except for
battery. It is not needed to say that for their preservation and proper
operation of safes they must be protected from certain external elements
such as dirt, water, humidity excess, etc..

9.1- PORTABLE PROGRAMMER TEST

In addition to the above, a TEST with portable programmer can be


done to check the status of the safe. With the portable programmer
connected to the safe the TEST menu can check the status of the
following:

- Firmware version of the safe


- State of clock and calendar
- Card reader magnetic stripe
- State of the keypad (for safes with keypad only)
- State of display

To see the entire process, see the MANUAL PORTABLE PROGRAMMER

If the review of all points has been satisfactory, the safe will be working
properly. If any of the test points has been wrong, it means the suffering
anomaly at that point. In this case you should contact your dealer to
analyze the problem and find the best solution.

9.2- BATTERIES CHANGE

The battery replacement is an operation that does not involve any


kind of difficulty. Simply, we must remove the cover of the battery
module, located on the inside of the door of the safe and make the
change of batteries.

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It may be that the change of the
batteries may provoke in the control unit
of the safe a lost of the actual date and
time for which, we should update the safe
with portable programmer, only to update
the clock and calendar.

9.3- CLEANING CARD

It may be that the magnetic stripe card reader could get dirty with
dust or any other substance, so that the reading of the card them
becomes difficult. To clean the head of the reader need only enter a few
times a 'cleaning card "in the reader.

A cleaning card is simply a card dimensions equal to the magnetic stripe


card, with the difference that instead of having a magnetic strip, has a
band made of special material to clean the head of the reader.

These cards can be purchased from your oficial dealer or in specialty


shops.

10- WARRANTY
The system warranty is one year. Of course, this guarantee covers
any failure, malfunction, etc.., In any component of the system, provided
that the cause has not been caused by negligence in the use thereof.

Any failure or breakdown in any component of readers, involve the


immediate replacement of the failed component. Only if your official
dealer deemed appropriate proceed to the total replacement of the
reader with a new one with the same characteristics.

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11- WARRANTY CERTIFICATES
The Department of Environmental Quality and Workshops in TESA
certify that:

• All components of their safes have been previously approved by our


Product Engineering Department.

• During the different stages of the manufacturing process, including


final assembly, have been made the appropriate unit controls to ensure
the proper functioning of all the safe, according to the quality
requirements of the market.

Under these conditions, periodic tests performed for resistance and life
tests, result compliance with these specifications:

In addition to the above, in particular the safe reference, referring to


certify Talleres de Escoriaza, SA (designer, manufacturer and distributor of
such safe), that:

The Quality Management System of: TSEA has been certified by Lloyd's
Register Quality Assurance to the following Standards of Quality
Management Systems:

ISO9001: 1994
ENISO9001: 1994
BSENISO9001: 1994
UNEENISO9001: 1994
ANSI/ASQCQ91: 1994
approval
CertificateNo: 934749

The Quality Management System is applicable to: Design, manufacture


and assembly of mechanical and electronic locks. Stamped parts for locks
and others.

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And that:

The Environmental Management System of: TSEA has been certified by


Lloyd's Register Quality Assurance to the following Standard
Environmental Management System:

ENISO14001: 1996
approval
CertificateNo: 772303

The Environmental Management System is applicable to: Design and


manufacture of mechanical and electronic locks.

Furthermore, Our safes meet the essential requirements dictated by the


European directive on electromagnetic compatibility: 89/336/EEC of 3
May 1989

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