CS - Solid Waste Management Operation Level III v2

COMPETENCY STANDARDS
SOLID WASTE MANAGEMENT

OPERATION LEVEL III
UTILITIES SECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

East Service Road, South Luzon Expressway, Taguig City, Metro Manila
TABLE OF CONTENTS
UTILITIES SECTOR
SOLID WASTE MANAGEMENT OPERATION

LEVEL III
Page No.
SECTION 1 SOLID WASTE MANAGEMENT

OPERATION LEVEL NC III 1
QUALIFICATIONS
SECTION 2 COMPETENCY STANDARDS 2 - 52
● Basic Competencies 2 - 29
● Common Competencies 30 - 40
● Core Competencies 41 - 52
TRAINEE ENTRY REQUIREMENTS,

TRAINER’S QUALIFICATIONS, LIST OF
SECTION 3 53 – 55
TOOLS, EQUIPMENT AND MATERIALS &
TRAINING FACILITIES
3.1 Trainee Entry Requirements 53
3.2 Trainer’s Qualifications 53
3.3 List of Tools, Equipment and Materials 54
3.4 Training Facilities 55
GLOSSARY OF TERMS 56 – 61
ACKNOWLEDGEMENT 62 - 63
COMPETENCY STANDARDS FOR
SOLID WASTE MANAGEMENT OPERATION LEVEL III
SECTION 1: SOLID WASTE MANAGEMENT OPERATION LEVEL III

QUALIFICATIONS
The Solid Waste Management Operation Level III Qualification consists of

competencies that must be possessed to enable a person to plan and supervise solid
waste management activities, supervise staff in solid waste management operation
and to facilitate human resource capacitation.
The units of competency comprising this qualification include the following:
Code BASIC COMPETENCIES

400311319 Lead workplace communication
400311320 Lead small teams
400311321 Apply critical thinking and problem-solving techniques in the
workplace
400311322 Work in a diverse environment
400311323 Propose methods of applying learning and innovation in the
organization
400311324 Use information systematically
400311325 Evaluate occupational safety and health work practices
400311326 Evaluate environmental work practices
400311327 Facilitate entrepreneurial skills for micro-small-medium
enterprises (MSMEs)
Code COMMON COMPETENCIES

UTL9611201 Develop and update industry knowledge
UTL9611202 Perform workplace security and safety practices
UTL9611203 Maintain environmental health and awareness in the workplace
Code CORE COMPETENCIES

CS-UTL325303 Plan solid waste management activities
CS-UTL325304 Supervise solid waste management activities
CS-UTL325305 Supervise staff in solid waste management operation
A person who has achieved this Qualification is competent to be an:
⮚ Solid Waste Management Site Supervisor

⮚ Solid Waste Management Operations Supervisor
⮚ Project Supervisor
1
SECTION 2: COMPETENCY STANDARDS
This section gives the details of the contents of the basic, common, and core units
of competency required for Solid Waste Management Operation Level III.
BASIC COMPETENCIES
UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION

UNIT CODE : 400311319
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to
lead in the dissemination and discussion of ideas, information
and issues in the workplace.
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables
KNOWLEDGE SKILLS
1. Communicate 1.1. Relevant communication 1.1. Organization 1.1. Organizing
information method is selected based requirements for information
about workplace on workplace procedures written and 1.2. Conveying
processes electronic intended meaning
1.2. Multiple operations communication 1.3. Participating in a
involving several methods variety of
topics/areas are 1.2. Effective verbal workplace
communicated following communication discussions
enterprise requirements methods 1.4. Complying with
1.3. Questioning is applied to 1.3. Business writing organization
gain extra information 1.4. Workplace requirements for
1.4. Relevant sources of etiquette the use of written
information are identified in and electronic
accordance with workplace/ communication
client requirements methods
1.5. Effective business
1.5. Information is selected and writing
organized following 1.6. Effective clarifying
enterprise procedures and probing skills
1.6. Verbal and written reporting 1.7. Effective
is undertaken when questioning
required techniques
1.7. Communication and (clarifying and
negotiation skills are probing)
applied and maintained in
all relevant situations
2. Lead workplace 2.1. Response to workplace 2.1 Organization 2.1 Organizing
discussions issues are sought following requirements for information
enterprise procedures written and 2.2 Conveying
electronic intended meaning
2.2. Response to workplace communication 2.3 Participating in
issues are provided methods variety of
immediately 2.2 Effective verbal workplace
2.3. Constructive contributions communication discussions
are made to workplace methods 2.4 Complying with
discussions on such 2.3 Workplace organization
issues as production, etiquette requirements for
quality and safety the use of written
and electronic
2
KNOWLEDGE SKILLS
2.4. Goals/objectives and action communication
plans undertaken in the methods
workplace are 2.5 Effective clarifying
communicated promptly and probing skills
3. Identify and 3.1. Issues and problems are 3.1. Organization 3.1. Organizing
communicate identified as they arise requirements for information
issues arising in 3.2. Information regarding written and 3.2. Conveying
the workplace problems and issues are electronic intended meaning
organized coherently to communication
methods 3.3. Participating in a
ensure clear and effective variety of
communication 3.2. Effective verbal workplace
3.3. Dialogue is initiated with communication discussions
appropriate personnel methods
3.4. Complying with
3.4. Communication problems 3.3. Workplace organization
and issues are raised as etiquette requirements for
they arise 3.4. Communication the use of written
3.5. Identify barriers in problems and and electronic
communication to be issues communication
addressed appropriately 3.5. Barriers in methods
communication 3.5. Effective clarifying
and probing skills
3.6. Identifying issues
3.7. Negotiation and
communication
skills
CS – Solid Waste Management Operation Level III 3

RANGE OF VARIABLES
VARIABLE RANGE
1. Methods of May include:
communication 1.1. Non-verbal gestures
1.2. Verbal
1.3. Face-to-face
1.4. Two-way radio
1.5. Speaking to groups
1.6. Using telephone
1.7. Written
1.8. Internet
2. Workplace discussions May include:
2.1. Coordination meetings
2.2. Toolbox discussion
2.3. Peer-to-peer discussion
EVIDENCE GUIDE
1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Dealt with a range of communication/information at one
time
1.2. Demonstrated leadership skills in workplace
communication
1.3. Made constructive contributions in workplace issues
1.4. Sought workplace issues effectively
1.5. Responded to workplace issues promptly
1.6. Presented information clearly and effectively written form
1.7. Used appropriate sources of information
1.8. Asked appropriate questions
1.9. Provided accurate information
2. Resource The following resources MUST be provided:
Implications 2.1. Variety of Information
2.2. Communication tools
2.3. Simulated workplace
3. Methods of Competency in this unit must be assessed through
Assessment 3.1. Case problem
3.2. Third-party report
3.3. Portfolio
3.4. Interview
3.5. Demonstration/Role-playing
4. Context for 4.1. Competency may be assessed in the workplace or in
Assessment simulated workplace environment

UNIT OF COMPETENCY : LEAD SMALL TEAMS
UNIT CODE : 400311320
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes to lead
small teams including setting, maintaining and monitoring
team and individual performance standards.

the Range of Variables KNOWLEDGE SKILLS
1. Provide team 1.1. Work requirements are 1.1. Facilitation of 1.1. Communication
leadership identified and presented to Team work skills required for
team members based on 1.2. Company policies leading teams
company policies and and procedures 1.2. Group facilitation
procedures relating to work skills
1.2. Reasons for instructions performance 1.3. Negotiating skills
and requirements are 1.3. Performance 1.4. Setting
communicated to team standards and performance
members based on expectations expectation
company policies and 1.4. Monitoring
procedures individual’s and
1.3. Team members’ queries team’s
and concerns are performance vis a
recognized, discussed vis client’s and
and dealt with based on group’s
company practices expectations
2. Assign 2.1. Responsibilities are 2.1. Work plan and 2.1. Communication
responsibilities allocated having regard to procedures skills
the skills, knowledge and 2.2. Work 2.2. Management
aptitude required to requirements and skills
undertake the assigned targets 2.3. Negotiating skills
task based on company 2.3. Individual and 2.4. Evaluation skills
policies. group 2.5. Identifying team
2.2. Duties are allocated expectations and member’s
having regard to individual assignments strengths and
preference, domestic and 2.4. Ways to improve rooms for
personal considerations, group leadership improvement
whenever possible and membership
3. Set performance 3.1 Performance expectations 3.1 One’s roles and 3.1 Communication
expectations for are established based on responsibilities in skills
team members client needs the team 3.2 Accurate
3.2 Performance expectations 3.2 Feedback giving empathy
are based on individual and receiving 3.3 Congruence
team members 3.3 Performance 3.4 Unconditional
knowledge, skills and expectation positive regard
aptitude 3.5 Handling of
3.3 Performance expectations Feedback
are discussed and
disseminated to individual
team members
4. Supervised team 4.1 Performance is 4.1 Performance 4.1 Communication
performance monitored based on Coaching skills required for
defined performance 4.2 Performance leading teams
criteria and/or assignment management 4.2 Coaching skill
instructions

4.2 Team members are 4.3 Performance
provided with feedback, Issues
positive support and
advice on strategies to
overcome any deficiencies
based on company
practices
4.3 Performance issues
which cannot be rectified
or addressed within the
team are referenced to
appropriate personnel
according to employer
policy
4.4 Team members are kept
informed of any changes
in the priority allocated to
assignments or tasks
which might impact on
client/customer needs and
satisfaction
4.5 Team operations are
monitored to ensure that
employer/client needs and
requirements are met
4.6 Follow-up communication
is provided on all issues
affecting the team
4.7 All relevant documentation
is completed in
accordance with company
procedures

RANGE OF VARIABLES
VARIABLE RANGE
May include:
1. Work requirements
1.1. Client Profile
1.2. Assignment instructions
May include:
2. Team member’s concerns
2.1. Roster/shift details
May include:
3. Monitor performance
3.1. Formal process
3.2. Informal process
May include:
4. Feedback
4.1. Formal process
4.2. Informal process
May include:
5. Performance issues
5.1. Work output
5.2. Work quality
5.3. Team participation
5.4. Compliance with workplace protocols
5.5. Safety
5.6. Customer service
EVIDENCE GUIDE
Competency 1.1. Maintained or improved individuals and/or team
performance given a variety of possible scenario
1.2. Assessed and monitored team and individual performance
against set criteria
1.3. Represented concerns of a team and individual to next level
of management or appropriate specialist and to negotiate on
their behalf
1.4. Allocated duties and responsibilities, having regard to
individual’s knowledge, skills and aptitude and the needs of
the tasks to be performed
1.5. Set and communicated performance expectations for a
range of tasks and duties within the team and provided
feedback to team members
Implications 2.1. Access to relevant workplace or appropriately simulated
environment where assessment can take place
2.2. Materials relevant to the proposed activity or task
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Written Examination
3.2. Oral Questioning
3.3. Portfolio
4. Context for 4.1. Competency may be assessed in actual workplace or at the
Assessment designated TESDA Accredited Assessment Center

UNIT OF COMPETENCY: APPLY CRITICAL THINKING AND PROBLEM SOLVING
TECHNIQUES IN THE WORKPLACE
UNIT CODE : 400311321
solve problems in the workplace including the application of
problem solving techniques and to determine and resolve the
root cause/s of specific problems in the workplace.

ELEMENT Italicized terms are elaborated
in the Range of Variables KNOWLEDGE SKILLS
1. Examine 1.1. Variances are examined 1.1. Competence includes 1.1. Using a range of
specific from normal operating a thorough knowledge analytical
workplace parameters; and product and understanding of techniques (e.g.,
challenges quality. the process, normal planning,
1.2. Extent, cause and nature operating parameters, attention,
of the specific problem and product quality to simultaneous and
are defined through recognize non- successive
observation, investigation standard situations. processing of
and analytical 1.2. Competence to information) in
techniques. include the ability to examining
1.3. Problems are clearly apply and explain, specific
stated and specified. enough for the challenges in the
identification of workplace.
fundamental causes of 1.2. Identifying extent
specific workplace and causes of
challenges. specific
1.3. Relevant equipment challenges in the
and operational workplace.
processes.
1.4. Enterprise goals,
targets and measures.
1.5. Enterprise quality
OHS and
environmental
requirements.
1.6. Enterprise information
systems and data
collation
1.7. Industry codes and
standards.
2. Analyze the 2.1. Possible causes of 2.1 Competence includes 2.1 Using range of
causes of specific problems are a thorough knowledge analytical
specific identified based on and understanding of techniques (e.g.,
workplace experience and the use the process, normal planning,
challenges of problem solving tools / operating parameters, attention,
analytical techniques. and product quality to simultaneous
2.2. Possible cause recognize non- and successive
statements are standard situations. processing of
developed based on 2.2 Competence to include information) in
findings. the ability to apply and examining
2.3. Fundamental causes are explain, sufficient for specific
identified per results of the identification of challenges in the
investigation conducted. fundamental cause, workplace.

determining the 2.2 Identifying extent
corrective action and and causes of
provision of specific
recommendations. challenges in the
2.3 Relevant equipment workplace.
and operational 2.3 Providing clear-
processes. cut findings on
2.4 Enterprise goals, the nature of
targets and measures. each identified
2.5 Enterprise quality OSH workplace
and environmental challenges.
requirement.
2.6 Enterprise information
systems and data
collation.
2.7 Industry codes and
standards.
3. Formulate 3.1. All possible options are 3.1. Competence to 3.1. Using a range of
resolutions to considered for resolution include the ability to analytical
specific of the problem. apply and explain, techniques (e.g.,
workplace 3.2. Strengths and sufficient for the planning,
challenges weaknesses of possible identification of attention,
options are considered. fundamental cause, simultaneous and
3.3. Corrective actions are determining the successive
determined to resolve the corrective action and processing of
problem and possible provision of information) in
future causes. recommendations examining
3.4. Action plans are 3.2. Relevant equipment specific
developed identifying and operational challenges in the
measurable objectives, processes workplace.
resource needs and 3.3. Enterprise goals, 3.2. Identifying extent
timelines in accordance targets and measures and causes of
with safety and operating 3.4. Enterprise quality specific
procedures OSH and challenges in the
environmental workplace.
requirement 3.3. Providing clear-
3.5. Principles of decision cut findings on
making strategies and the nature of
techniques each identified
3.6. Enterprise information workplace
systems and data challenges.
collation 3.4. Devising,
3.7. Industry codes and communicating,
standards implementing and
evaluating
strategies and
techniques in
addressing
specific
workplace
challenges.

4. Implement 4.1. Action plans are 4.1 Competence to 4.1 Using a range
action plans implemented and include the ability to of analytical
and evaluated. apply and explain, techniques
communicate 4.2. Results of plan sufficient for the (e.g., planning,
results implementation and identification of attention,
recommendations are fundamental cause, simultaneous
prepared. determining the and successive
4.3. Recommendations are corrective action and processing of
presented to appropriate provision of information) in
personnel. recommendations examining
4.4. Recommendations are 4.2. Relevant equipment specific
followed-up, if required. and operational challenges in
processes the workplace.
4.3 Enterprise goals, 4.2 Identifying
targets and extent and
measures causes of
4.4 Enterprise quality, specific
OSH and challenges in
environmental the workplace.
requirement 4.3 Providing clear-
4.5 Principles of decision cut findings on
making strategies the nature of
and techniques each identified
4.6 Enterprise workplace
information systems challenges.
and data collation 4.4 Devising,
4.7 Industry codes and communicating,
standards implementing
and evaluating
strategies and
techniques in
addressing
specific
workplace
challenges.

RANGE OF VARIABLES
VARIABLES RANGE
1. Parameters May include:
1.1 Processes
1.2 Procedures
1.3 Systems
2. Analytical techniques May include:
2.1. Brainstorming
2.2. Intuitions/Logic
2.3. Cause and effect diagrams
2.4. Pareto analysis
2.5. SWOT analysis
2.6. Gant chart, Pert CPM and graphs
2.7. Scattergrams
3. Problem May include:
3.1. Routine, non – routine and complex workplace
and quality problems
3.2. Equipment selection, availability and failure
3.3. Teamwork and work allocation problem
3.4. Safety and emergency situations and incidents
3.5. Risk assessment and management
4. Action plans May include:
4.1. Priority requirements
4.2. Measurable objectives
4.3. Resource requirements
4.4. Timelines
4.5. Coordination and feedback requirements
4.6. Safety requirements
4.7. Risk assessment
4.8. Environmental requirements

EVIDENCE GUIDE

Competency 1.1. Examined specific workplace challenges.
1.2. Analyzed the causes of specific workplace challenges.
1.3. Formulated resolutions to specific workplace
challenges.
1.4. Implemented action plans and communicated results
on specific workplace challenges.
2. Resource 2.1. Assessment will require access to an operating plant

Implications over an extended period of time, or a suitable method
of gathering evidence of operating ability over a range
of situations. A bank of scenarios / case studies / what
ifs will be required as well as a bank of questions which
will be used to probe the reason behind the observable
action.
Assessment 3.1. Observation
3.2. Case Formulation
3.3. Life Narrative Inquiry
3.4. Standardized Test
The unit will be assessed in a holistic manner as is practical
and may be integrated with the assessment of other relevant
units of competency. Assessment will occur over a range of
situations, which will include disruptions to normal, smooth
operation. Simulation may be required to allow for timely
assessment of parts of this unit of competency. Simulation
should be based on the actual workplace and will include
walk through of the relevant competency components.
These assessment activities should include a range of

problems, including new, unusual and improbable situations
that may have happened.
4. Context for 4.1. In all workplace, it may be appropriate to assess this
Assessment unit concurrently with relevant teamwork or operation
units.

UNIT OF COMPETENCY : WORK IN A DIVERSE ENVIRONMENT
UNIT CODE : 400311322
UNIT DESCRIPTOR : This unit covers the outcomes required to work effectively in
a workplace characterized by diversity in terms of religions,
beliefs, races, ethnicities and other differences.

1. Develop an 1.1. Individual differences with 1.1. Understanding 1.1. Applying cross-
individual’s clients, customers and cultural diversity in cultural
cultural fellow workers are the workplace communication
awareness and recognized and respected 1.2. Norms of behavior skills (i.e. different
sensitivity in accordance with for interacting and business customs,
enterprise policies and dialogue with specific beliefs,
core values. groups communication
1.2. Differences are (e. g., Muslims and strategies)
responded to in a other non-Christians, 1.2. Showing affective
sensitive and considerate non-Catholics, skills –
manner tribes/ethnic groups, establishing
1.3. Diversity is foreigners) rapport and
accommodated using 1.3. Different methods of empathy,
appropriate verbal and verbal and non- understanding, etc.
non-verbal verbal 1.3. Demonstrating
communication. communication in a openness and
multicultural setting flexibility in
communication
1.4. Recognizing
diverse groups in
the workplace and
community as
defined by
divergent culture,
religion, traditions
and practices
2. Work 2.1 Knowledge, skills and 2.1 Value of diversity in 2.1 Demonstrating
effectively in experiences of others are the economy and cross-cultural
an recognized and society in terms of communication
environment documented in relation to Workforce skills and active
that team objectives. development listening
acknowledges 2.2 Fellow workers are 2.2 Importance of 2.2 Recognizing
and values encouraged to utilize and inclusiveness in a diverse groups in
cultural share their specific diverse environment the workplace and
diversity qualities, skills or 2.3 Shared vision and community as
backgrounds with other understanding of defined by
team members and and commitment to divergent culture,
clients to enhance work team, departmental, religion, traditions
outcomes. and organizational and practices
2.3 Relations with customers goals and 2.3 Demonstrating
and clients are objectives collaboration skills
maintained to show that 2.4 Strategies for 2.4 Exhibiting customer
diversity is valued by the customer service service excellence
business. excellence

3. Identify 3.1 Diversity-related 3.1 Value, and leverage 3.1 Addressing
common conflicts within the of cultural diversity diversity-related
issues in a workplace are effectively 3.2 Inclusivity and conflicts in the
multicultural addressed and resolved. conflict resolution workplace
and diverse 3.2 Discriminatory behaviors 3.3 Workplace 3.2 Eliminating
environment towards customers/ harassment discriminatory
stakeholders are 3.4 Change behavior towards
minimized and addressed management and customers and co-
accordingly. ways to overcome workers
3.3 Change management resistance to change 3.3 Utilizing change
policies are in place within 3.5 Advanced strategies management
the organization. for customer service policies in the
excellence workplace

RANGE OF VARIABLES
VARIABLE RANGE
1. Diversity This refers to diversity in both the workplace and
the community and may include divergence in :
1.1 Religion
1.2 Ethnicity, race or nationality
1.3 Culture
1.4 Gender, age or personality
1.5 Educational background
2. Diversity-related conflicts May include conflicts that result from:
2.1 Discriminatory behaviors
2.2 Differences of cultural practices
2.3 Differences of belief and value systems
2.4 Gender-based violence
2.5 Workplace bullying
2.6 Corporate jealousy
2.7 Language barriers
2.8 Individuals being differently-abled persons
2.9 Ageism (negative attitude and behavior
towards old people)
EVIDENCE GUIDE
Competency 1.1 Adjusted language and behavior as required by
interactions with diversity
1.2 Identified and respected individual differences in
colleagues, clients and customers
1.3 Applied relevant regulations, standards and codes of
practice
2. Resource The following resources should be provided:
Implications 2.1 Access to workplace and resources
2.2 Manuals and policies on Workplace Diversity
Assessment 3.1 Demonstration or simulation with oral questioning
3.2 Group discussions and interactive activities
3.3 Case studies/problems involving workplace diversity
issues
3.4 Third-party report
3.5 Written examination
4. Context for 4.1. Competency may be assessed in actual workplace
Assessment or at the designated TESDA Accredited Assessment
Center

UNIT OF COMPETENCY: PROPOSE METHODS OF APPLYING LEARNING AND
INNOVATION IN THE ORGANIZATION
UNIT CODE : 400311323
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required
to assess general obstacles in the application of learning and
innovation in the organization and to propose practical
methods of such in addressing organizational challenges.
1. Assess work 1.1. Reasons for innovation Refer to books, magazines, 1.1 Demonstrating
procedures, are incorporated to work online research, e.g. collaboration
processes procedures. 1.1 Seven habits of highly and networking
and systems 1.2. Models of innovation effective people. skills.
in terms of are researched. 1.2 Character strengths that 1.2 Applying basic
innovative 1.3. Gaps or barriers to foster innovation and research and
practices innovation in one’s work learning (Christopher evaluation skills
area are analyzed. Peterson and Martin 1.3 Generating
1.4. Staff who can support Seligman, 2004) insights on how
and foster innovation in 1.3 Five minds of the future to improve
the work procedure are concepts (Gardner, organizational
identified. 2007). procedures,
1.4 Adaptation concepts in processes and
neuroscience systems through
(Merzenich, 2013). innovation.
1.5 Transtheoretical model
of behavior change
(Prochaska,
DiClemente, &
Norcross, 1992).
2. Generate 2.1 Ideas for innovative work Refer to books, magazines, 2.1 Assessing
practical procedure to foster online research, e.g. readiness for
action plans innovation using individual 2.1 Seven habits of highly change on
for improving and group techniques are effective people. simple work
work conceptualized 2.2 Character strengths procedures,
procedures, 2.2 Range of ideas with other that foster innovation processes and
processes team members and and learning systems.
colleagues are evaluated (Christopher Peterson 2.2 Generating
and discussed and Martin Seligman, insights on how
2.3 Work procedures and 2004) to improve
processes subject to 2.3 Five minds of the organizational
change are selected future concepts procedures,
based on workplace (Gardner, 2007). processes and
requirements (feasible 2.4 Adaptation concepts in systems through
and innovative). neuroscience innovation.
2.4 Practical action plans are (Merzenich, 2013). 2.3 Facilitating
proposed to facilitate 2.5 Transtheoretical model action plans on
simple changes in the of behavior change how to apply
work procedures, (Prochaska, innovative
processes and systems. DiClemente, & procedures in
2.5 Critical inquiry is applied Norcross, 1992). the organization.
and used to facilitate
discourse on adjustments
in the simple work

procedures, processes
and systems.
3. Evaluate the 3.1 Work structure is Refer to books, magazines, 3.1 Generating
effectiveness analyzed to identify the online research, e.g. insights on how
of the impact of the new work 3.1 Five minds of the future to improve
proposed procedures concepts (Gardner, organizational
action plans 3.2 Co-workers/key 2007). procedures,
personnel is consulted to 3.2 Adaptation concepts in processes and
know who will be neuroscience systems
involved with or affected (Merzenich, 2013). through
by the work procedure 3.3 Transtheoretical model innovation.
3.3 Work instruction of behavior change 3.2 Facilitating
operational plan of the (Prochaska, action plans on
new work procedure is DiClemente, & how to apply
developed and Norcross, 1992). innovative
evaluated. procedures in
3.4 Feedback and the
suggestions are organization.
recorded. 3.3 Communicating
3.5 Operational plan is results of the
updated. evaluation of
3.6 Results and impact on the proposed
the developed work and
instructions are reviewed implemented
3.7 Results of the new work changes in the
procedure are evaluated workplace
3.8 Adjustments are procedures and
recommended based on systems.
results gathered 3.4 Developing
action plans for
continuous
improvement on
the basic
systems,
processes and
procedures in
the
organization.

RANGE OF VARIABLES
VARIABLE RANGE
1. Reasons May include:
1.1. Strengths and weaknesses of the current
systems, processes and procedures.
1.2. Opportunities and threats of the current
systems, processes and procedures.
2. Models of innovation May include:
2.1. Seven habits of highly effective people.
2.2. Five minds of the future concepts (Gardner,
2007).
2.3. Neuroplasticity and adaptation strategies.
3. Workplace May include:
requirements 3.1. Feasible
3.2. Innovative
4. Gaps or barriers May include:
4.1. Machine
4.2. Manpower
4.3. Methods
4.4. Money
5. Critical Inquiry May include:
5.1. Preparation.
5.2. Discussion.
5.3. Clarification of goals.
5.4. Negotiate towards a Win-Win outcome.
5.5. Agreement.
5.6. Implementation of a course of action.
5.7. Effective verbal communication. See our pages:
Verbal Communication and Effective Speaking.
5.8. Listening.
5.9. Reducing misunderstandings is a key part of
effective negotiation.
5.10.Rapport Building.
5.11.Problem Solving.
5.12.Decision Making.
5.13.Assertiveness.
5.14.Dealing with Difficult Situations.

EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:

of Competency
1.1. Established the reasons why innovative systems are
required
1.2. Established the goals of a new innovative system
1.3. Analyzed current organizational systems to identify
gaps and barriers to innovation.
1.4. Assessed work procedures, processes and systems
in terms of innovative practices.
1.5. Generated practical action plans for improving work
procedures, and processes.
1.6. Reviewed the trial innovative work system and
adjusted reflected evaluation feedback, knowledge
management systems and future planning.
1.7. Evaluated the effectiveness of the proposed action
plans.
2. Resource 2.1. The following resources should be provided:
Implications 2.2. Pens, papers and writing implements.
2.3. Cartolina.
2.4. Manila papers.
Assessment
3.1. Psychological and behavioral Interviews.
3.2. Performance Evaluation.
3.3. Life Narrative Inquiry.
3.4. Review of portfolios of evidence and third-party
workplace reports of on-the-job performance.
3.5. Sensitivity analysis.
3.6. Organizational analysis.
3.7. Standardized assessment of character strengths and
virtues applied.
4. Context for 4.1. Competency may be assessed individually in the
Assessment actual workplace or simulation environment in
TESDA accredited institutions.

UNIT OF COMPETENCY: USE INFORMATION SYSTEMATICALLY
UNIT CODE : 400311324
use technical information systems, apply information
technology (IT) systems and edit, format & check information.
1. Use technical 1.1. Information are collated 1.1. Application in 1.1. Collating information
information and organized into a collating 1.2. Operating
suitable form for information appropriate and
reference and use 1.2. Procedures for valid procedures for
1.2. Stored information are inputting, inputting,
classified so that it can maintaining and maintaining and
be quickly identified and archiving archiving information
retrieved when needed information 1.3. Advising and
1.3. Guidance are advised 1.3. Guidance to offering guidance to
and offered to people people who need people who need to
who need to find and use to find and use find and use
information information information
1.4. Organize 1.4. Organizing
information information into a
1.5. classify stored suitable form for
information for reference and use
identification and 1.5. Classifying stored
retrieval information for
1.6. Operate the identification and
technical retrieval
information 1.6. Operating the
system by using technical information
agreed system by using
procedures agreed procedures
2. Apply 2.1. Technical information 2.1. Attributes and 2.1. Identifying attributes
information system is operated using limitations of and limitations of
technology agreed procedures available software available software
(IT) 2.2. Appropriate and valid tools tools
procedures are operated 2.2. Procedures and 2.2. Using procedures
for inputting, maintaining work instructions and work instructions
and archiving for the use of IT for the use of IT
information 2.3. Operational 2.3. Describing
2.3. Required software are requirements for IT operational
utilized to execute the systems requirements for IT
project activities 2.4. Sources and flow systems
2.4. Information and data paths of data 2.4. Identifying sources
obtained are handled, 2.5. Security systems and flow paths of
edited, formatted and and measures that data
checked from a range of can be used 2.5. Determining security
internal and external 2.6. Extract data and systems and
sources format reports measures that can
2.5. Information are 2.7. Methods of be used
extracted, entered, and entering and 2.6. Extracting data and
processed to produce processing format reports
information

the outputs required by 2.8. Worldwide web 2.7. Describing methods
customers (www) enabled of entering and
2.6. Own skills and applications processing
understanding are information
shared to help others 2.8. Using WWW
2.7. Specified security applications
measures are
implemented to protect
the confidentiality and
integrity of project data
held in IT systems
3. Edit, format 3.1 Basic editing techniques 3.1 Basic file-handling 3.1 Using basic file-
and check are used techniques handling techniques
information 3.2 Accuracy of documents 3.2 Techniques in is used for the
are checked checking software
3.3 Editing and formatting documents 3.2 Using different
tools and techniques are 3.3 Techniques in techniques in
used for more complex editing and checking documents
documents formatting 3.3 Applying editing and
3.4 Proofreading techniques 3.4 Proofreading formatting
is used to check that techniques techniques
documents look 3.4 Applying
professional proofreading
techniques

RANGE OF VARIABLES
VARIABLE RANGE
1. Information May include:
1.1. Property
1.2. Organizational
1.3. Technical reference
2. Technical information May include:
2.1. Paper based
2.2. Electronic
3. Software May include:
3.1. Spreadsheets
3.2. Databases
3.3. Word processing
3.4. Presentation
4. Sources May include:
4.1. Other IT systems
4.2. Manually created
4.3. Within own organization
4.4. Outside own organization
4.5. Geographically remote
5. Customers May include:
5.1. Colleagues
5.2. Company and project management
5.3. Clients
6. Security measures May include:
6.1. Access rights to input;
6.2. Passwords;
6.3. Access rights to outputs;
6.4. Data consistency and back-up;
6.5. Recovery plans
EVIDENCE GUIDE

Competency 1.1. Used technical information systems and information
technology
1.2. Applied information technology (IT) systems
1.3. Edited, formatted and checked information
Implications 2.1. Computers
2.2. Software and IT system
3. Methods of Competency in this unit MUST be assessed through:
Assessment 3.1. Direct Observation
3.2. Oral interview and written test
4. Context for 4.1. Competency may be assessed in actual workplace or
Assessment at the designated TESDA Accredited Assessment
Center

UNIT OF COMPETENCY : EVALUATE OCCUPATIONAL SAFETY AND HEALTH
WORK PRACTICES
UNIT CODE : 400311325
interpret Occupational Safety and Health practices, set OSH
work targets, and evaluate effectiveness of Occupational
Safety and Health work instructions

ELEMENT Italicized terms are elaborated in KNOWLEDGE SKILLS
1. Interpret 1.1. OSH work practices 1.1. OSH work practices 1.1. Communication
Occupational issues are identified issues skills
Safety and relevant to work 1.2. OSH work standards 1.2. Interpersonal
Health practices requirements 1.3. General OSH skills
1.2. OSH work standards and principles and 1.3. Critical thinking
procedures are determined legislations skills
based on applicability to 1.4. Company/ workplace 1.4. Observation
nature of work policies/ guidelines skills
1.3. Gaps in work practices are 1.5. Standards and safety
identified related to relevant requirements of work
OSH work standards process and
procedures
2. Set OSH work 2.1. Relevant work information 2.1. OSH work targets 2.1. Communication
targets are gathered necessary to 2.2. OSH Indicators skills
determine OSH work 2.3. OSH work 2.2. Collaboration
targets instructions skills
2.2. OSH Indicators based on 2.4. Safety and health 2.3. Critical thinking
gathered information are requirements of tasks skills
agreed upon to measure 2.5. Workplace guidelines 2.4. Observation
effectiveness of workplace on providing skills
OSH policies and feedback on OSH
procedures and security
2.3. Agreed OSH indicators are concerns
endorsed for approval from 2.6. OSH regulations
appropriate personnel Hazard control
2.4. OSH work instructions procedures
are received in accordance 2.7. OSH trainings
with workplace policies and relevant to work
procedures*
3. Evaluate 3.1. OSH Practices are 3.1. OSH Practices 3.1. Critical thinking
effectiveness of observed based on 3.2. OSH metrics skills
Occupational workplace standards 3.3. OSH Evaluation 3.2. Evaluating
Safety and 3.2. Observed OSH practices Techniques skills
Health work are measured against 3.4. OSH work standards
instructions approved OSH metrics
3.3. Findings regarding
effectiveness are assessed
and gaps identified are
implemented based on
OSH work standards

RANGE OF VARIABLES
VARIABLE RANGE
1. OSH Work May include:
Practices Issues 1.1 Workers’ experience/observance on presence of work
hazards
1.2 Unsafe/unhealthy administrative arrangements
(prolonged work hours, no break-time, constant overtime,
scheduling of tasks)
1.3 Reasons for compliance/non-compliance to use of PPEs
or other OSH procedures/policies/guidelines
2. OSH Indicators May include:
2.1 Increased number of incidents of accidents, injuries
2.2 Increased occurrence of sickness or health
complaints/symptoms
2.3 Common complaints of workers’ related to OSH
2.4 High absenteeism for work-related reasons
3. OSH Work May include:
Instructions 3.1 Preventive and control measures and targets
3.2 Eliminate the hazard (e.g. get rid of the dangerous
machine)
3.3 Isolate the hazard (e.g. keep the machine in a closed
room and operate it remotely; barricade an unsafe area
off)
3.4 Substitute the hazard with a safer alternative (e.g. replace
the machine with a safer one)
3.5 Use administrative controls to reduce the risk (e.g. give
trainings on how to use equipment safely; OSH-related
topics, issue warning signages, rotation/shifting work
schedule)
3.6 Use engineering controls to reduce the risk (e.g. use
safety guards to machine)
3.7 Use personal protective equipment
3.8 Safety, Health and Work Environment Evaluation
3.9 Periodic and/or special medical examinations of workers
4. OSH metrics May include:
4.1 Statistics on incidence of accidents and injuries
4.2 Morbidity (Type and Number of Sickness)
4.3 Mortality (Cause and Number of Deaths)
4.4 Accident Rate

EVIDENCE GUIDE

Competency 1.1. Identify OSH work practices issues relevant to
work requirements
1.2. Identify gaps in work practices related to relevant
OSH work standards
1.3. Agree upon OSH Indicators based on gathered
information to measure effectiveness of workplace
OSH policies and procedures
1.4. Receive OSH work instructions in accordance
with workplace policies and procedures
1.5. Compare Observed OSH practices with against
approved OSH work instructions
1.6. Assess findings regarding effectiveness based on
OSH work standards
2. Resource Implications The following resources should be provided:
2.1 Facilities, materials, tools and equipment
necessary for the activity
3. Methods of Assessment Competency in this unit may be assessed through:
3.1 Observation/Demonstration with oral questioning
3.2 Third party report
3.3 Written exam
4. Context for Assessment 4.1. Competency may be assessed in actual

workplace or at the designated TESDA
Accredited Assessment Center

UNIT OF COMPETENCY : EVALUATE ENVIRONMENTAL WORK PRACTICES
UNIT CODE : 400311326
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude to
interpret environmental Issues, establish targets to evaluate
environmental practices and evaluate effectiveness of
environmental practices

ELEMENTS Italicized terms are elaborated in
1. Interpret 1.1. Environmental work 1.1. Environmental 1.1. Analyzing
environmental practices issues are Issues Environmental
practices, policies identified relevant to work 1.2. Environmental Work Issues and
and procedures requirements Procedures Concerns
1.2. Environmental Standards 1.3. Environmental Laws 1.2. Critical thinking
and Procedures nature of 1.4. Environmental 1.3. Problem
work are determined Hazardous and Solving
based on Applicability to Non-Hazardous 1.4. Observation
nature of work Materials Skills
1.3. Gaps in work practices 1.5. Environmental
related to Environmental required license,
Standards and Procedures registration or
are identified certification
2. Establish targets 2.1. Relevant information are 2.1. Environmental 2.1. Investigative
to evaluate gathered necessary to Indicators Skills
environmental determine environmental 2.2. Relevant 2.2. Critical
practices work targets Environment thinking
2.2. Environmental indicators Personnel or expert 2.3. Problem
based on gathered 2.3. Relevant Solving
information are set to Environmental 2.4. Observation
measure environmental Trainings and Skills
work targets Seminars
2.3. Indicators are verified with
appropriate personnel
3. Evaluate 3.1. Work environmental 3.1. Environmental 3.1. Documentation
effectiveness of practices are recorded Practices and Record
environmental based on workplace 3.2. Environmental Keeping Skills
practices standards Standards and 3.2. Critical thinking
3.2. Recorded work Procedures 3.3. Problem
environmental practices Solving
are compared against 3.4. Observation
planned indicators Skills
3.3. Findings regarding
effectiveness are assessed
and gaps identified are
implemented based on
environment work
standards and procedures
3.4. Results of environmental
assessment are conveyed
to appropriate personnel

RANGE OF VARIABLES
VARIABLE RANGE
1. Environmental Work May include:
Practices Issues 1.1 Water Quality
1.2 National and Local Government Issues
1.3 Safety
1.4 Endangered Species
1.5 Noise
1.6 Air Quality
1.7 Historic
1.8 Waste
1.9 Cultural
2. Environmental May include:
Indicators 2.1 Noise level
2.2 Lighting (Lumens)
2.3 Air Quality - Toxicity
2.4 Thermal Comfort
2.5 Vibration
2.6 Radiation
2.7 Quantity of the Resources
2.8 Volume
2.9 Water Quality
EVIDENCE GUIDE
Competency 1.1. Identified environmental issues relevant to work requirements
1.2. Identified gaps in work practices related to Environmental
Standards and Procedures
1.3. Gathered relevant information necessary to determine
environmental work targets
1.4. Set environmental indicators based on gathered information to
measure environmental work targets
1.5. Recorded work environmental practices are recorded based
on workplace standards
1.6. Conveyed results of environmental assessment to appropriate
personnel
Implications 2.1 Workplace/Assessment location
2.2 Legislation, policies, procedures, protocols and local ordinances
relating to environmental protection
2.3 Case studies/scenarios relating to environmental protection
Assessment 3.1 Written/ Oral Examination
3.2 Interview/Third Party Reports
3.3 Portfolio (citations/awards from GOs and NGOs, certificate of
training – local and abroad)
3.4 Simulations and role-plays

UNIT OF COMPETENCY : FACILITATE ENTREPRENEURIAL SKILLS FOR MICRO-
SMALL-MEDIUM ENTERPRISES (MSMEs)
UNIT CODE : 400311327
UNIT DESCRIPTOR : This unit covers the outcomes required to build, operate and
grow a micro/small-scale enterprise.

ELEMENT Italicized terms are elaborated in the
Range of Variables KNOWLEDGE SKILLS
1. Develop and 1.1 Appropriate business 1.1 Business 1.1 Basic
maintain strategies are determined models and bookkeeping/
micro-small- and set for the enterprise strategies accounting
medium based on current and 1.2 Types and skills
enterprise emerging business categories of 1.2 Communication
(MSMEs) environment. businesses skills
skills in the 1.2 Business operations are 1.3 Business 1.3 Building
organization monitored and controlled operation relations with
following established 1.4 Basic customer and
procedures. Bookkeeping employees
1.3 Quality assurance measures 1.5 Business 1.4 Building
are implemented consistently. internal controls competitive
1.4 Good relations are maintained 1.6 Basic quality advantage of
with staff/workers. control and the enterprise
1.5 Policies and procedures on assurance
occupational safety and health concepts
and environmental concerns 1.7 Government
are constantly observed. and regulatory
processes
2. Establish and 2.1 Good customer relations are 2.1 Public relations 2.1 Building
maintain maintained concepts customer
client- 2.2 New customers and markets 2.2 Basic product relations
base/market are identified, explored and promotion 2.2 Individual
reached out to. strategies marketing skills
2.3 Promotions/Incentives are 2.3 Basic market 2.3 Using basic
offered to loyal customers and feasibility advertising
2.4 Additional products and studies (posters/
services are evaluated and 2.4 Basic business tarpaulins,
tried where feasible. ethics flyers, social
2.5 Promotional/advertising media, etc.)
initiatives are carried out
where necessary and feasible.
3. Apply 3.1 Enterprise is built up and 3.1 Cash flow 3.1 Setting
budgeting sustained through judicious management business
and financial control of cash flows. 3.2 Basic financial priorities and
management 3.2 Profitability of enterprise is management strategies
skills ensured through appropriate 3.3 Basic financial 3.2 Interpreting
internal controls. accounting basic financial
3.3 Unnecessary or lower-priority 3.4 Business statements
expenses and purchases are internal controls 3.3 Preparing
avoided. business plans

RANGE OF VARIABLES
VARIABLE RANGE
1. Business May include:
strategies 1.1. Developing/Maintaining niche market
1.2. Use of organic/healthy ingredients
1.3. Environment-friendly and sustainable practices
1.4. Offering both affordable and high-quality products and
services
1.5. Promotion and marketing strategies (e. g., on-line
marketing)
2. Business May include:
operations 2.1 Purchasing
2.2 Accounting/Administrative work
2.3 Production/Operations
3. Internal controls May include:
3.1 Accounting systems
3.2 Financial statements/reports
3.3 Cash management
4. Promotional/ May include:
Advertising 4.1 Use of tarpaulins, brochures, and/or flyers
initiatives 4.2 Use of social media/Internet
4.3 “Service with a smile”
4.4 Extra attention to regular customers
EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate :

of competency 1.1. Demonstrated basic entrepreneurial skills
1.2. Demonstrated ability to conceptualize and plan a
micro/small enterprise
1.3. Demonstrated ability to manage/operate a micro/small-
scale business
Implications 2.1. Simulated or actual workplace
2.2. Tools, materials and supplies needed to demonstrate the
required tasks
2.3. References and manuals
3. Methods of Competency in this unit may be assessed through :
Assessment 3.1. Written examination
3.2. Demonstration/observation with oral questioning
3.3. Portfolio assessment with interview
3.4. Case problems
4. Context of 4.1. Competency may be assessed in actual workplace or at
Assessment the designated TESDA Accredited Assessment Center

COMMON COMPETENCIES
UNIT OF COMPETENCY : DEVELOP AND UPDATE INDUSTRY KNOWLEDGE

UNIT CODE : UTL9611201
UNIT DESCRIPTOR : This unit covers skills and attitude required to apply best
practices used in the industry and share knowledge
gained through experience with others in the industry.
PERFORMANCE CRITERIA REQUIRED
ELEMENT Italicized terms are elaborated in REQUIRED KNOWLEDGE
SKILLS
1. Seek 1.1 Sources of information 1.1 Sources of information for 1.1 Knowing the
information on the industry are industry updates sources of
on the correctly identified and 1.2 Information to assist information on
industry effective work performance the industry
accessed.
1.3 Verbal and written 1.2 Assessing and
1.2 Information to assist communication Updating
effective work 1.4 Interaction with clients industry
performance is obtained 1.5 Occupational safety and information to
in line with job health standards effect improved
requirements. 1.6 RA 9003 work
1.3 Specific information on 1.7 RA 6969 performance
1.8 Local ordinances 1.3 Applying
sector of work is
1.9 Company policy industry
accessed and updated. 1.10 Safety-and–health information to
1.4 Industry information is consciousness day-to-day work
correctly applied to day- 1.11 Resourcefulness activities
to-day work activities. 1.12 Diligence 1.4 Practicing
1.13 Time-consciousness communication
1.14 Cost–consciousness skills
1.15 Personal integrity in
doing routine management
practices
1.16 Perseverance
1.17 Ability to work with others
harmoniously
2. Update 2.1 Informal and/or formal 2.1 Updated researches in 2.1 Updating
industry research is used to industry sector knowledge on
knowledge update general 2.2 Verbal and written industry through
communication research
knowledge of the
2.3 Interaction with clients 2.2 Sharing updated
industry. 2.4 Sharing with customers and knowledge with
2.2 Updated knowledge is clients the updated industry colleagues and
shared with customers information customers as
and colleagues as 2.5 Company policy appropriate
appropriate and 2.6 Safety- and-health 2.3 Practicing
incorporated into day-to- consciousness communication
2.7 Resourcefulness skills
day working activities.
2.8 Diligence
2.9 Time-consciousness
2.10 Cost –consciousness
2.11 Perseverance
2.12 Ability to work with others
harmoniously

RANGE OF VARIABLES
VARIABLE RANGE
1. Sources of Information sources may include but are not limited to:
Information 1.1. Media
1.2. Reference books
1.3. Libraries
1.4. Industry association
1.5. Industry journals
1.6. Internet
1.7. Seminars
1.8. Forum
1.9. Personal observation and experience
2. Information to 2.1. Different sectors of the industry and the services
assist effective available in each sector
work performance 2.2. Relationship between the customer representatives and
other personnel
2.3. Relationship between the industry and other industries
2.4. Industry working conditions
2.5. Legislation that affects the industry
2.5.1. drugs and liquor
2.5.2. health and safety
2.5.3. hygiene
2.5.4. workers compensation
2.5.5. consumer protection
2.5.6. building regulations
2.6. Industrial relations issues and major organizations
2.7. Career opportunities within the industry
2.8. Work ethic required to work in the industry and industry
expectations of staff quality assurance
EVIDENCE GUIDE

competency
1.1. Knew key sources of information on the industry
1.2. Updated industry knowledge
1.3. Accessed and used industry information
implications
2.1. Sources of information on the industry
2.2. Industry knowledge
3. Methods of Competency may be assessed through:
assessment
3.1. Interview/questions
3.2. Practical demonstration
3.3. Portfolio of industry information related to trainee’s
work
4. Context of 4.1. Competency may be assessed individually in the
assessment workplace or in a simulated workplace setting.

UNIT OF COMPETENCY : PERFORM WORKPLACE SECURITY AND SAFETY
PRACTICES
UNIT DESCRIPTOR : This unit of competency deals with the knowledge, skills
and attitudes in following health, safety and security
practices. It includes dealing with emergency situations
and maintaining safe personal presentation standards.

KNOWLEDGE SKILLS
1. Follow 1.1 Correct health, safety 1.1 Correct health, safety 1.1 Knowing the
workplace and security and security procedures sources of
procedures procedures are followed 1.2 Types of breaches of information on
for health, in line with legislation and health, safety and the industry
safety and enterprise procedures security procedures 1.2 Assessing and
security 1.2 Breaches of health, 1.3 Verbal and written updating
practices safety and security communication industry
procedures are identified 1.4 Interaction with clients information to
and reported in line with 1.5 Personal Safety effect improved
enterprise procedure. Equipment work
1.3 Suspicious behavior or 1.6 Work hazards performance
unusual occurrences 1.7 Codes and Regulations 1.3 Applying
are reported in line with 1.8 Occupational safety and industry
enterprise procedure. health standards information to
1.9 RA 9003 day-to-day work
1.10 RA 6969 activities
1.11 Local ordinances 1.4 Practicing
1.12 Safety-and-health communication
consciousness skills
1.13 Resourcefulness
1.14 Diligence
1.16 Cost -consciousness
1.17 Perseverance
1.18 Ability to work with
others harmoniously
2. Deal with 2.1. Emergency and potential 2.1 Types of emergency 2.1 Practicing intra
emergency emergency situations are situations and and
situations recognized and procedures interpersonal
appropriate actions are 2.2 Verbal and written skills
taken within individual’s communication 2.2 Applying
scope of responsibility. 2.3 Interaction with clients appropriate
2.2. Emergency procedures 2.4 Personal Safety actions to
are followed in line with Equipment emergencies
enterprise procedures. 2.5 Work hazards 2.3 Reporting
2.3. Assistance is sought from 2.6 Occupational safety and emergency
colleagues to resolve or health standards situations
respond to emergency 2.7 RA 9003
situation. 2.8 RA 6969
2.4. Details of emergency 2.9 Local ordinances
situations are reported in 2.10 Safety- and- health
line with enterprise consciousness
procedures. 2.11 Resourcefulness
2.12 Diligence
PERFORMANCE CRITERIA
REQUIRED REQUIRED
KNOWLEDGE SKILLS
2.14 Cost-consciousness
2.15 Perseverance
others harmoniously
3. Maintain 3.1 Safe personal standards 3.1 Types of emergency 3.1 Practicing intra
safe are identified and followed situations and and
personal in line with enterprise procedures interpersonal
presentation requirements. 3.2 Personal safety skills
standards standards 3.2 Following
3.3 Verbal and written appropriate safety
communication personal
3.4 Interaction with standards
clients
3.5 Personal Safety
Equipment
3.6 Work hazards
3.7 Occupational safety and
health standards
3.8 RA 9003
3.9 RA 6969
3.10 Local ordinances
3.11 Safety- and-health
consciousness
3.12 Resourcefulness
3.13 Diligence
3.14 Time -consciousness
3.16 Perseverance
others harmoniously

RANGE OF VARIABLES
VARIABLE RANGE
1 Health, Safety and May include but are not limited to:
Security Procedures 1.1 Use of personal protective clothing and equipment
1.2 Safe posture including sitting, standing, bending
1.3 Manual handling including lifting, transferring
1.4 Safe handling of chemicals, poisons and
dangerous materials
1.5 Ergonomically sound furniture and workstations
1.6 Emergency fire and accident
1.7 Hazard identification and control
1.8 Security of documents, cash, equipment, people
1.9 Key control systems
2 Breaches of Procedure May include but are not limited to:

2.1 Loss of keys
2.2 Strange or suspicious persons
2.3 Broken or malfunctioning equipment
2.4 Loss of property, goods or materials
2.5 Damaged property or fittings
2.6 Lack of suitable signage when required
2.7 Lack of training on health and safety issues
2.8 Unsafe work practices
3 Emergency May include but is not limited to:

3.1 Personal injuries
3.2 Fire
3.3 Electrocution
3.4 Natural calamity i.e. earthquake/flood
3.5 Criminal acts i.e. robbery
3.6 Bomb

EVIDENCE GUIDE
1 Critical aspects of Assessment requires evidence that the candidate:

competency 1.1 Complied with industry practices and procedures
1.2 Used interactive communication with others
1.3 Complied with workplace safety, security and hygiene
practices
1.4 Identified faults and problems and the necessary
corrective action
1.5 Promoted public relation among others
1.6 Complied with quality standards
1.7 Responded to emergency situations in line with
enterprise guidelines
1.8 Complied with proper dress code
2 Resource The following resources should be provided:

implications 2.1 Procedures manual on safety, security, health and
emergency
2.2 Availability of tools, equipment, supplies and materials
3 Methods of Competency may be assessed through:

assessment 3.1 Written examination
3.2 Practical demonstration
3.3 Interview
4 Context of 4.1 Competency may be assessed in the work place or in a

assessment simulated work place setting.

UNIT OF COMPETENCY : MAINTAIN ENVIRONMENTAL HEALTH AND
AWARENESS IN THE WORKPLACE
UNIT DESCRIPTOR : This unit of competency deals with the knowledge, skills
and attitudes in maintaining environmental health and
awareness in the workplace. It includes dealing with
environmental risks and hazards, emergency situations
and maintaining self-personal living standards.
REQUIRED REQUIRED
KNOWLEDGE SKILLS
in the Range of Variables
1. Identify 1.1. Proper procedures are 1.1. Correct waste collection 1.1. Identifying
environmental followed in line with and hauling procedures environmental
risks and company and enterprise to assure environmental risks and
hazards in the procedures health and safety hazards in the
work place 1.2. Breaches of 1.2. Identification of types of work place
environmental safety breaches of health, 1.2. Understanding
and security procedures safety and operational and following
are identified and procedures that the proper
reported in line with endanger environmental procedures
enterprise procedure. health 1.3. Identifying and
1.3. Suspicious workplace 1.3. Types of wastes and reporting
conditions or unusual their characteristics and breaches of
occurrences that are effects on the environmental
potential risks or hazards environment safety and
are reported in line with 1.4. Ways that different security
enterprise procedure. waste affect the procedures
environment 1.4. Reporting
1.5. Reasons for correct/ suspicious
proper use of PPEs. workplace
1.6. Verbal and written conditions or
communication unusual
1.7. Interaction with clients occurrences
1.8. Personal Safety that are
Equipment potential risks of
1.9. Work hazards hazards
1.10. Occupational safety and 1.5. Practicing
health standards communication
1.11. RA 9003 skills
1.12. RA 6969 1.6. Writing report
1.13. Clean Air Act
1.14. Clean Water Act
1.15. Other Laws
1.16. Local ordinances
1.17. Safety-and-health
consciousness
1.18. Resourcefulness
1.19. Diligence
1.20. Time-consciousness
1.21. Cost -consciousness
1.22. Perseverance
1.23. Ability to work with
others harmoniously

REQUIRED REQUIRED
KNOWLEDGE SKILLS
2. Formulate 2.1. Existing and potential 2.1. Correct waste collection 2.1 Formulating
mitigation environmental risks and and hauling procedures mitigation
measures to hazards are identified to assure environmental measures to
eliminate the from trends through health and safety eliminate
environmental inspections and records 2.2. Types of breaches of environmental
risks and according to job health, safety and risks and
hazards in the requirements operational procedures hazards in the
work place 2.2. Assessment and that endanger work place
treatment of risks are environmental health 2.2 Understanding
confirmed according to 2.3. Types of wastes and and following
workplace procedures their characteristics and the proper
2.3. Procedures and effects on the procedures
practices relevant for the environment 2.3 Assessing
application of the 2.4. Ways that different environmental
environmental health waste affects the risks and
and awareness are environment. hazards
developed and 2.5. Reasons for correct/ 2.4 Reporting
documented proper use of PPEs. suspicious
2.4. Information sources and 2.6. Verbal and written workplace
expert advice required to communication conditions or
support environmental 2.7. Interaction with clients unusual
health and awareness 2.8. Personal Safety occurrences
measures are identified, Equipment that are
obtained and maintained 2.9. Work hazards potential risks
according to job 2.10. Occupational safety or hazards
requirements and health standards 2.5 Practicing
2.11. RA 9003 communication
2.12. RA 6969 skills
2.13. Clean Air Act 2.6 Writing reports
2.14. Clean Water Act 2.7 Documentation
2.15. Other Laws skills
2.16. Local ordinances
2.17. Safety-and-health
consciousness
2.18. Resourcefulness
2.19. Diligence
2.20. Time-consciousness
2.21. Cost -consciousness
2.22. Perseverance
2.23. Ability to work with
others harmoniously
3. Implement 3.1. Resources for the 3.1 Correct waste collection 3.1 Implementing
mitigation operation of the and hauling procedures to mitigation
measures to environmental health assure environmental measures to
eliminate the and awareness are health eliminate
environmental identified, seek and and safety environmental
risks and provided, in a timely 3.2 Identify types of breaches risks and
hazards in the and consistent manner of health, safety and hazards in the
work place according to workplace operational procedures work place
procedures that endanger 3.2 Understanding
environmental health and following
the proper
procedures
REQUIRED REQUIRED
KNOWLEDGE SKILLS
3.2. Environmental health 3.3 Types of wastes and their 3.3 Identifying and
and awareness characteristics and effects reporting
measures are on the environment breaches of
communicated to 3.4 Ways that different waste environmental
relevant personnel as affects the environment. safety and
required 3.5 Reasons for security
3.3. Appropriate correct/proper use of procedures
development and PPEs. 3.4 Reporting
training on the 3.6 Verbal and written suspicious
environmental health communication workplace
and awareness are 3.7 Interaction with clients conditions or
provided or arranged for 3.8 Personal Safety unusual
relevant personnel as Equipment occurrences
required 3.9 Work hazards that are
3.4. Known and intended 3.10 Occupational safety potential risks
process changes and and health standards of hazards
enhancements to the 3.11 RA 9003 3.5 Practicing
environmental health 3.12 RA 6969 communication
management plan are 3.13 Clean Air Act skills
communicated to 3.14 Clean Water Act 3.6 Writing reports
relevant personnel 3.15 Other Laws 3.7 Documentation
3.5. All environmental health 3.16 Local ordinances and reporting
and awareness records 3.17 Safety- and -health skills
are confirmed and consciousness
reports are produced, 3.18 Resourcefulness
processed and 3.19 Diligence
maintained 3.20 Time-consciousness
3.22 Perseverance
others harmoniously

RANGE OF VARIABLES
VARIABLE RANGE
May include but are not limited to:
1. Environmental risks
1.1 Physical hazards – impact, illumination, pressure,
and hazards
noise, vibration, temperature, radiation
1.2 Biological hazards- bacteria, viruses, plants,
parasites, mites, molds, fungi, insects
1.3 Chemical hazards – dusts, fibers, mists, fumes,
smoke, gases, vapors
1.4 Ergonomics
1.4.1 Psychological factors – over exertion/
excessive force, awkward/static positions,
fatigue, direct pressure, varying metabolic
cycles
1.4.2 Physiological factors – monotony, personal
relationship, work out cycle
1.5 Presence of un-qualified and/or untrained persons
in the workplace
May include but are not limited to:

2. Proper procedures
2.1 The operational activity flows used in the job.
2.2. Use of personal protective clothing and equipment
2.3 The proper checking of equipment and tools before
use
2.4 Safe posture including sitting, standing, bending
2.5 Manual handling of waste including lifting,
transferring and stowing the waste in proper order
2.6 Emergency fire and accident
2.7 Hazard identification and control
2.8 Proper procedures in handling waste accidents
and/or spillage
May include but is not limited to:

3. Breaches
3.1 Continued use and/or operation of wrong and/or
malfunctioning tools and equipment
3.2 Presence of un-qualified and/or untrained persons
within the work area
3.3 Unsafe containment of waste.
3.4 Improper system of operations in collection and
hauling of waste
3.5 Lack of suitable signage when required
3.6 Lack of training on health and safety issues
3.7 Unsafe work practices

EVIDENCE GUIDE
1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Complied with industry and company practices and
procedures
1.2 Used interactive communication with others
1.3 Complied with workplace safety, security and hygiene
practices
1.4 Identified faults and problems and the necessary
corrective action
1.5 Maintained environmental health in the workplace
Implications 2.1 Procedures manual on safety, security, health and
emergency
2.2 Availability of tools, equipment, supplies and materials
2.3 Availability of PPEs
3. Methods of Competency may be assessed through:

assessment 3.1 Written examination
3.2 Practical demonstration
3.3 Interview
4. Context of 4.1 Competency may be assessed in the work place or in

assessment a simulated work place setting.

CORE COMPETENCIES
UNIT OF COMPETENCY: PLAN SOLID WASTE MANAGEMENT ACTIVITIES

UNIT CODE : CS-UTL325303
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in
planning solid waste management activities. This includes
competencies in performing planning, conducting pre-
operation and coordinating waste management activities.

ELEMENT Italicized fonts are elaborated in
1. Perform 1.1. Flowchart is prepared 1.1 Preparation of 1.1. Preparing
planning based on the solid waste flowchart flowchart
activity management activities * 1.2 Operation procedures 1.2. Scheduling
1.2. Solid waste management 1.3 Timelines activities
activities are scheduled 1.4 Computation of 1.3. Identifying
according to the project operation cost (labor, required
timeline and scope of equipment & material) resources
work 1.5 Overview of Guidelines 1.4. Preparing work
1.3. Required resources are on: instruction
identified based on the 1.5.1 Sanitary Landfill 1.5. Administrative
flowchart activity * Operations skills
1.4. Work instructions are 1.5.2 MRF operations 1.6. Communication
prepared according to the 1.5.3 Co-processing skills
program activity operation 1.7. Documentation
1.5.4 Composting skills
operation 1.8. Estimating cost
1.5.5 Recycling
operation
1.6 R.A. 9003 and its IRR,
as amended
1.7 R.A. 6969
1.8 Guidelines on Waste to
Energy
1.9 DAO 2010-06
1.10 P.D. 1586 and its IRR
1.11 MRF Guidelines
1.12 Waste Analysis and
Characterization
Study (WACS)
1.13 Environmental Law
and IRRs
1.14 Recommended
recyclables sorting
guide of the National
Solid Waste
Management
Commission
2. Conduct pre- 2.1. Instructions from the top 2.1. Company instructions, 2.1. Securing
operation management are secured policies and instructions
activity according to company procedures 2.2. Preparing and
procedures * 2.2. Manual of operations securing
ELEMENT Italicized fonts are elaborated in
2.2. Pre-operation permitting 2.3. Procurement permitting
requirements are procedures - P.D. requirements
prepared and secured * 9184 and its IRR 2.3. Preparing cost
2.3. Operational cost 2.4. R.A. 9003 and its IRR, estimates
estimate is prepared for as amended 2.4. Administrative
specific projects * 2.5. R.A. 6969 skills
2.6. Guidelines on Waste 2.5. Technical skills
to Energy 2.6. Communication
2.7. DAO 2010-06 skills
2.8. P.D. 1586 and its IRR 2.7. Documentation
2.9. MRF Guidelines skills
2.10. Permitting 2.8. Decision
requirements making skills
2.11. Procedural manual 2.9. Estimating skills
2.12. Design engineering
development plan
2.13. Manual of operation
2.14. Cost engineering
procedures
2.15. Monitoring plan
2.16. Environmental Law
and IRRs
3. Coordinate 3.1. Issued policy, procedures, 3.1. Procedural manual 3.1. Disseminating
waste guidelines and standards 3.2. operations manual issued policies
management are disseminated based 3.3. Stakeholders 3.2. Coordinating
activities on operational relationship with
requirements * management plan stakeholders
3.2. Coordination with 3.4. Communication plan 3.3. Coordinating
stakeholders is done 3.5. Corporate social with other
according to plan responsibility (CSR) supervisors
3.3. Coordination with other policies 3.4. Administrative
supervisors is conducted 3.6. Environmental Laws skills
based on workplace and IRRs 3.5. Executing
procedures 3.7. Guidelines on Waste established
3.4. Established waste to Energy collection routes
collection routes are 3.6. Technical skills
executed based on 3.7. Communication
workplace procedures skills
3.8. Documentation
skills
3.9. Troubleshooting
skills
3.10.Decision
making skills

RANGE OF VARIABLES
VARIABLE RANGE
1. Solid waste May include:
management 1.1. sanitary landfill operation
activities 1.2. collection and hauling operation
1.3. composting operation
1.4. recycling operation
1.5. co-processing facility operation
1.5.1. waste to energy facility operation
1.6. MRF operation (LGU & Private sector)
1.7. transfer station operation
1.8. conduct of WACS
1.9. analyzing results of WACS
2. resources May include:
2.1. workforce
2.2. equipment
2.3. budget
2.4. supplies and materials
3. instructions May include:
3.1. Memo / order / circular
3.2. Standard operating procedure
3.3. Project plan
3.4. Instruction manual
3.5. electronic instructions through i.e. emails, messaging
apps, online meeting platforms, etc.
4. Pre-operation Includes but is not limited to:
permitting 4.1. permits and tools
requirements 4.2. design
4.3. site development plan
4.3.1. electrical
4.3.2. mechanical
4.3.3. structural
5. Operational cost May include:
estimates 5.1. workforce
5.2. supplies and materials
5.3. equipment
5.4. logistics
6. Stakeholders May include:
6.1. internal-
6.1.1. sections
6.1.2. divisions
6.2. external
6.2.1. LGUs (Province/City/Municipalities/Barangay)
6.2.2. National

EVIDENCE GUIDE
1. Critical Assessment requires evidence that the candidate:

aspects of 1.1. Performed planning activity
competency 1.1.1. Prepared flowchart based on the solid waste
management activities
1.1.2. Scheduled solid waste management activities
according to the project timeline and scope of work
1.1.3. Identified required resources based on the flowchart
activity
1.2. Conducted pre-operation activity

1.2.1. Secured instructions from the top management
according to company procedures
1.2.2. Prepared and secured pre-operation permitting
requirements
1.2.3. Prepared operational cost estimate for specific
projects
1.3. Coordinated waste management activities

1.3.1. Disseminated issued policy, procedures, guidelines
and standards based on operational requirements
1.3.2. Done coordination with stakeholders according to plan
1.3.3. Conducted coordination with other supervisors based
on workplace procedures
1.3.4. Executed waste collection routes based on workplace
procedures
Implications 2.1. Applicable tools and equipment
2.2. Appropriate materials relevant to the proposed activity
2.3. Actual workplace or simulated assessment area
2.5. Manufacturer’s manual
3. Methods of Competency must be assessed through:
Assessment 3.1. Direct observation / demonstration with oral questioning
3.2. Written test
3.3. Portfolio

UNIT OF COMPETENCY: SUPERVISE SOLID WASTE MANAGEMENT
ACTIVITIES
supervising solid waste management activities. This
includes competencies in operationalizing waste
management activities, ensuring compliance with waste
legislative regulations and proposing improvement on
waste management activities.

ELEMENT Italicized fonts are elaborated in REQUIRED SKILLS
the Range of Variables KNOWLEDGE
1. Operationalize 1.1. Waste management 1.1. Waste 1.1. directing
waste activities are directed to management subordinates
management subordinates based on activities 1.2. Inventory skills
activities required actions to be 1.2. Permitting 1.3. Executing waste
undertaken * requirements management
1.2. Materials to be acquired 1.3. Procedural program and
are requested based on manual/Manual of activities
the operational operation 1.4. Supervision skills
requirements * 1.4. Design 1.5. Administrative
1.3. Waste management engineering skills
program and activities are development plan 1.6. Technical skills
executed based on plan * 1.4.1. Materials 1.7. Communication
1.4. Day to day activity on 1.4.2. Budget skills
waste management 1.5. Cost engineering 1.8. Documentation
operation is supervised procedures skills
according to the work 1.6. Monitoring plan 1.9. Troubleshooting
program * 1.7. Industry rules and skills
1.5. Records are maintained guidelines 1.10. Decision
following workplace 1.8. Recommended making skills
procedure. recyclables
1.6. Queries and complaints sorting guide of
are responded with the National Solid
reference to industry rules Waste
and guidelines. Management
Commission
2. Ensure 2.1. Company procedures for 2.1. Company policies 2.1. Implementing
compliance the collection, transport, and procedures company
with waste transfer, recovery, for the collection, procedures for the
legislative treatment and disposal of transport, transfer, collection,
regulations waste is implemented in recovery, transport,
compliance with all treatment and transfer, recovery,
regulations and legal disposal of waste treatment and
requirements.* 2.2. regulations and disposal of waste
2.2. Company procedures for legal requirements 2.2. Monitoring
the collection, transport, 2.3. Manual of company
transfer, recovery, operations procedures for the
treatment and disposal of 2.4. Environmental collection,
waste is monitored in laws and IRRs transport,
compliance with all transfer, recovery,
regulations and legal treatment and
requirements.* disposal of waste
2.3. Reports and other 2.3. Submitting reports
documents are submitted and other
following regulations and documents
legal requirements 2.4. Administrative
skills
2.5. Technical skills
2.6. Communication
skills
2.7. Documentation
skills
3. Propose 3.1. Records on waste 3.1. Company policies 3.1. Summarizing

improvement management activities are and procedures records
on waste summarized according to 3.2. Manual of 3.2. Preparing
management work requirements operations recommendations
activities 3.2. Recommendations for 3.3. Report for continual
continual improvement is preparation improvement
prepared according to 3.4. Solid waste 3.3. Preparing and
workplace procedure* management plan submitting reports
3.3. Report on improvement is 3.5. New, Unique, 3.4. Administrative
prepared and submitted Difficult, Different skills
following organizational (NUDD) 3.5. Technical skills
requirements.* framework 3.6. Communication
3.4. Recommendation for 3.6. Current available skills
change is prepared in monetization 3.7. Documentation
case of conflicting policy points for skills
recyclable 3.8. Decision making
materials in the skills
vicinity of the site

RANGE OF VARIABLES
VARIABLE RANGE
1. Subordinates May include:
1.1. team leaders
1.2. foreman
1.3. operators
1.4. waste workers
1.5. administrative personnel
2. Regulations and May includes:

legal 2.1. Environmental Compliance Certificate
requirements 2.2. Certificate of non-coverage
2.3. Business permit (LGU requirements)
2.4. LLDA clearance
2.5. Discharge permit (LLDA and EMB)
2.6. Shore land permit (LLDA)
2.7. Permit To Operate (PTO) of EMB DENR
2.8. Hazardous waste generator/treater IDs
3. Reports May include:

3.1. Self-monitoring report
3.2. Compliance monitoring report
3.3. Health and safety report
3.4. Environmental Compliance Audit

EVIDENCE GUIDE
1. Critical Assessment requires evidence that the candidate:
aspects of 1.1. Operationalized waste management activities
competency 1.1.1. Directed waste management activities to
subordinates based on required actions to be
undertaken
1.1.2. Requested materials to be acquired based on the
operational requirements
1.1.3. Executed waste management program and activities
based on plan
1.1.4. Supervised day to day activity on waste management
operation according to the work program
1.2. Oversee waste management activities within an organization
or community
1.2.1. Implemented company procedures for the collection,
transport, transfer, recovery, treatment and disposal of
waste in compliance with all regulations and legal
requirements.
1.2.2. Monitored company procedures for the collection,
transport, transfer, recovery, treatment and disposal of
waste in compliance with all regulations and legal
requirements.
1.3. Propose improvement on waste management activities
1.3.1. Prepared recommendations for continual
improvement according to workplace procedure
1.3.2. Prepared and submitted report on improvement
following organizational requirements

Implications 2.1. Applicable tools and equipment
2.3. Actual workplace or simulated assessment area
3.2. Written test
3.3. Portfolio

UNIT OF COMPETENCY: SUPERVISE STAFF IN SOLID WASTE MANAGEMENT
OPERATION
supervising staff in solid waste management operation. This
includes competencies in supervising work, evaluating
performance of employees and guiding employees.

1. Supervise 1.1. Assigning of work to 1.1. Work plan 1.1. Assigning of
work employees is done 1.2. Organizational/ works
based on work plan * Company policies 1.2. Scheduling of
1.2. Work and activities of 1.3. Employees handbook works
employees are 1.4. CSC/ DOLE 1.3. Giving work
scheduled according to Guidelines instructions
the work plan* 1.5. Operation procedures 1.4. Directing day-
1.3. Work instructions are 1.6. Work instructions today activities
given to employees as 1.7. Workforce schedule 1.5. Approving leave
per work plan * 1.8. Guidelines on: requests
1.4. Day-to-day activities on 1.1.1. Sanitary Landfill 1.6. Supervising
waste management Operations worker’s safety
operations are directed 1.1.2. MRF operations 1.7. Addressing
according to work plan * 1.1.3. Co-processing irregularities
1.5. Leave requests are operation 1.8. Facilitating
approved according to 1.1.4. Composting toolbox meeting
organizational operation 1.9. Administrative
procedures/company 1.1.5. Recycling skills
policies. operation 1.10. Technical skills
1.6. Worker’s safety is 1.9. R.A. 9003 and its 1.11. Communication
coordinated according IRR, as amended skills
to the organizational 1.10. R.A. 6969 1.12. Documentation
safety plan.* 1.11. Guidelines on Waste skills
1.7. Irregularities in the Energy 1.13. Troubleshooting
workplace are 1.12. DAO 2010-06 skills
addressed following 1.13. P.D. 1586 and its 1.14. Decision making
organizational IRR skills
procedures. 1.14. MRF Guidelines
1.15. Environmental Law
1.16. RA 11058 and its
IRR (OSHS)
2. Evaluate 2.1. Employee’s 2.1. Organizational/ 2.1. Monitoring

performance performance are Company policies employee’s
of employees monitored according to 2.2. Employees handbook performance
organizational 2.3. CSC/ DOLE 2.2. Accomplishing
procedures * Guidelines performance
2.2. Performance evaluation 2.4. Performance evaluation form
form is accomplished evaluation 2.3. Reviewing
according to 2.5. Accomplishment of accomplishments
organizational performance 2.4. Providing
procedures.* evaluation form feedbacks
2.3. Accomplishments 2.6. Feedbacking 2.5. Administrative
relative to work skills

assigned are reviewed 2.6. Technical skills
according to 2.7. Communication
organizational skills
procedures 2.8. Documentation
2.4. Feedbacks are skills
provided to employees 2.9. Troubleshooting
for improvement skills
according to 2.10. Decision making
organizational skills
procedures*
3. Guide 3.1. Employees are 3.1. Mentoring 3.1. Matching mentors

employees mentored based on procedures to employees
organizational 3.2. Coaching 3.2. Coaching
procedures* 3.3. Career counseling employees
3.2. Employees are coached 3.4. Organizational 3.3. Counseling
based on organizational procedures employees
procedures* 3.5. Employees handbook 3.4. Orienting newly
3.3. Employees are 3.6. CSC/ DOLE hired or
counseled based on Guidelines transferred
organizational 3.7. Company handbook employees
procedures* 3.8. Workplace conflict 3.5. Reporting
3.4. Newly hired or resolution conflicts
transferred employees 3.6. Administrative
are oriented based on skills
organizational 3.7. Technical skills
procedures* 3.8. Communication
3.5. Conflicts among skills
employees are reported 3.9. Documentation
according to the skills
organizational process. 3.10. Decision making
skills

RANGE OF VARIABLES
VARIABLE RANGE
1. Feedbacks May include:
1.1. Verbal
1.2. Non-verbal
2. Irregularities May include but not limited to:
2.1. Burglary
2.2. Violations
2.3. Pilferage
2.4. Drinking alcohol
2.5. Smoking in prohibited areas
2.6. Gambling

EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:

of competency 1.1. Supervised work
1.1.1. Done assigning of work to employees based on work plan
1.1.2. Scheduled work and activities of employees according to
the work plan
1.1.3. Gave work instructions to employees as per work plan
1.1.4. Directed day-to-day activities on waste management
operations according to work plan
1.1.5. Coordinated worker’s safety according to the
organizational safety plan
1.2. Evaluated performance of employees
1.2.1. Monitored employee’s performance according to
organizational procedures
1.2.2. Accomplished performance evaluation form is
accomplished according to organizational procedures
1.2.3. Provided feedbacks to employees for improvement
according to organizational procedures
1.3. Guided employees
1.3.1. Mentored employees based on organizational procedures
1.3.2. Coached employees based on organizational procedures
1.3.3. Counseled employees based on organizational procedures
(include correcting mistakes)
1.3.4. Oriented newly hired or transferred employees based on
organizational procedures
Implications 2.1. Appropriate supplies and materials
2.2. Applicable tools and equipment
2.4. Workplace or assessment area
2.5. Drawings and specifications relevant to the task
3.2. Written test

SECTION 3. TRAINEE ENTRY REQUIREMENTS, TRAINER’S QUALIFICATIONS,
LIST OF TOOLS, EQUIPMENT AND MATERIALS, & TRAINING
FACILITIES
3.1. TRAINEE ENTRY REQUIREMENTS FOR SOLID WASTE MANAGEMENT

OPERATION LEVEL III
The trainees who wish to enter the course should possess the following
requirements:
● Must have completed basic education or an alternative learning
systems (ALS) certificate of completion with grade 10 equivalent
holder AND with at least 1 year of relevant waste management
experience.
● Must be able to communicate both orally and in writing
● Must be able to perform basic mathematical computations
● Must be able to perform basic computer operations.
OR
● Must have at least 2 years of relevant waste management experience

AND have at least 45 hours of relevant training.
● Must be able to communicate both orally and in writing
● Must be able to perform basic mathematical computations
● Must be able to perform basic computer operations.
This list does not include specific institutional requirements such as

educational attainment, appropriate work experience, and others that may be
required of the trainees by the school or training center delivering the TVET
program.
3.2. TRAINER’S QUALIFICATIONS FOR SOLID WASTE MANAGEMENT

OPERATION LEVEL III
● Must be a holder of Trainer's Methodology Certificate (TMC) Level I

OR must have training of trainer's certificate OR must be a practicing
trainer for two (2) years within the last five (5) years;
● Must have at least 3 years relevant waste management industry

experience within the last five (5) years OR a total of 120 hours
industry immersion within the last five (5) years;

3.3. LIST OF TOOL, EQUIPMENT AND MATERIALS
Recommended list of tools, equipment and materials for the training of a

maximum of 25 trainees for Solid Waste Management Operation Level III are
as follows:
TOOLS EQUIPMENT MATERIALS

QTY. ITEM QTY. ITEM QTY. ITEM
25 Mask (surgical)
1 Safety shoes 1 unit Fire Extinguishers 5 Marking Pens
(steel-toe/sole)
25 Hardhats 1 Laptop 2 White Boards/
Blackboard
25 Cloth Gloves with 1 Projector Screen 3 Whiteboard
rubber linings Markers/Chalk
1 PPE Mask 1 LCD Projector 2 Whiteboard /
Blackboard
Erasers
1 Sound System 1 set Waste
(microphone, classification
amplifier, speaker gallery
system)
1 set Scale model/
cross-section SLF
in 4 categories
Training Materials:
● Republic Act 9003 –
Ecological Solid Waste
Management Act of
2000
● Republic Act 6969 –
Toxic and Hazardous
Waste
● Technical Guidebook on
Solid Wastes Disposal
Design Operation &
Management
● Guidebook for Safe
Closure of Disposal
Sites
● SLF Operations Manual
● Handouts/ Pop sheets
● Other relevant waste
management materials

3.4. TRAINING FACILITIES
The areas indicated here are indicative for a class size of 25 students/trainees.
For a smaller class size, they may be reduced, provided that there should be at least
1.0 sq. m. or more space per trainee.
Size in Area in Sq. Total Area in Sq.

Space Requirement
Meters Meters Meters
Lecture Area 8x5m 40 sq. meter 40 sq. meter
Learning Resource Area 8x5m 40 sq. meter 40 sq. meter
Facilities/Equipment/ 30 sq. meter
Circulation Area
Wash Area and Toilet 30 sq. meter
Total workshop 140+ sq. meter
area
for SLF (own or access to) Category 3 (per DENR (per DENR
(minimum) approved design) approved design)
for MRF (per DENR (per DENR
approved design) approved design)
Subject to conformity of the health and safety protocols
NOTE: Access to and use of tools, equipment, materials and facilities can be provided through cooperative
arrangements or MOA with other partner-companies

GLOSSARY OF TERMS
GENERAL
1) Basic Competencies - are the skills and knowledge that everyone needs for work
2) Common Competencies - are the skills and knowledge needed by all people
working in a particular industry or sector
3) Competency - is the possession and application of knowledge, skills and attitudes

to perform work activities to the standard expected in the workplace
4) Competency Standards (CS) - is the industry-determined specification of

competencies required for effective work performance
5) Context of Assessment - refers to the place where assessment is to be conducted

or carried out
6) Core Competencies - are the specific skills and knowledge needed in a particular
area of work - industry sector/occupation/job role
7) Critical aspects of competency - refers to the evidence that is essential for

successful performance of the unit of competency
8) Elective Competencies - are the additional skills and knowledge required by the
individual or enterprise for work
9) Elements - are the building blocks of a unit of competency. They describe in

outcome terms the functions that a person performs in the workplace
10) Evidence Guide - is a component of the unit of competency that defines or identifies
the evidences required to determine the competence of the individual. It provides
information on critical aspects of competency, resource implications, assessment
method and context of assessment
11) Level - refers to the category of skills and knowledge required to do a job
12) Method of Assessment - refers to the ways of collecting evidence and when
evidence should be collected
13) Performance Criteria - are evaluative statements that specify what is to be

assessed and the required level of performance
14) Qualification - is a cluster of units of competencies that meets job roles and are
significant in the workplace. It is also a certification awarded to a person on
successful completion of a course in recognition of having demonstrated
competencies in an industry sector
15) Range of Variables - describes the circumstances or context in which the work is to
be performed

16) Resource Implications - refers to the resources needed for the successful
performance of the work activity described in the unit of competency. It includes
work environment and conditions, materials, tools and equipment.
17) TMC – Trainer’s Methodology Course
18) TVET – refers to technical vocational education and training
19) Unit of Competency – is a component of the competency standards stating a

specific key function or role in a particular job or occupation; it is the smallest
component of achievement that can be assessed and certified under the Philippine
TVET Qualification Framework (PTQF)
SECTOR SPECIFIC
1) Agricultural waste shall refer to waste generated from planting or harvesting of

crops, trimming or pruning of plants and wastes or run-off materials from farms or
fields;
2) Bulky wastes shall refer to waste materials which cannot be appropriately placed in
separate containers because of either its bulky size, shape or other physical
attributes. These include large worn-out or broken household, commercial, and
industrial items such as furniture, lamps, bookcases, filing cabinets, and other similar
items;
3) Buy-back center shall refer to a recycling center that purchases or otherwise

accepts recyclable materials from the public for the purpose of recycling such
materials;
4) CNC – Certificate of Non-Coverage;
5) Collection shall refer to the act of removing solid waste from the source or from a
communal storage point;
6) Composting shall refer to the controlled decomposition of organic matter by

microorganisms, mainly bacteria and fungi, into a humus-like product;
7) Consumer electronics shall refer to special waste that includes worn-out, broken,
and other discarded items such as radios, stereos, and TV sets;
8) Department shall refer to the Department of Environment and Natural Resources;
9) DILG – Department of Interior and Local Government;
10) Disposal shall refer to the discharge, deposit, dumping, spilling, leaking or placing of
any solid waste into or in a land;
11) Disposal site shall refer to a site where solid waste is finally discharged and
deposited;
12) ECA – Environmental Compliance Audit;

13) ECC – Environmental Compliance Certificate;
14) Ecological solid waste management shall refer to the systematic administration of
activities which provide for segregation at source, segregated transportation,
storage, transfer, processing, treatment, and disposal of solid waste and all other
waste management activities which do not harm the environment;
15) EMB – Environmental Management Bureau;
16) Environmentally acceptable shall refer to the quality of being re-usable,

biodegradable or compostable, recyclable and not toxic or hazardous to the
environment;
17) Generation shall refer to the act or process of producing solid waste;
18) Generator shall refer to a person, natural or juridical, who last uses a material and
makes it available for disposal or recycling;
19) Hazardous waste shall refer to solid waste management or combination of solid
waste which because of its quantity, concentration or physical, chemical or infectious
characteristics may: (1) cause, or significantly contribute to an increase in mortality
or an increase in serious irreversible, or incapacitating reversible, illness; or (2) pose
a substantial present or potential hazard to human health or the environment when
improperly treated, stored, transported, or disposed of, or otherwise managed;
20) Leachate shall refer to the liquid produced when waste undergoes decomposition,
and when water percolates through solid waste undergoing decomposition. It is
contaminated liquid that contains dissolved and suspended materials;
21) LLDA- Laguna Lake Development Authority;
22) Materials recovery facility - includes a solid waste transfer station or sorting
station, drop-off center, a composting facility, and a recycling facility;
23) Municipal waste shall refer to wastes produced from activities within local
government units which include a combination of domestic, commercial, institutional
and industrial wastes and street litters;
24) Opportunity to recycle shall refer to the act of providing a place for collecting
source-separated recyclable material, located either at a disposal site or at another
location more convenient to the population being served, and collection at least once
a month of source-separated recyclable material from collection service customers
and to providing a public education and promotion program that gives notice to each
person of the opportunity to recycle and encourage source separation of recyclable
material;
25) OSHA – Occupational Safety and Health Administration;
26) P.D. 1586 – Environmental Impact Assessment of the Philippines;
27) Person(s) shall refer to any being, natural or judicial, susceptible of rights and
obligations, or of being the subject of legal relations;

28) Post-consumer material shall refer only to those materials or products generated
by a business or consumer which have served their intended end use, and which
have been separated or diverted from solid waste for the purpose of being collected,
processed and used as a raw material in the manufacturing of recycled product,
excluding materials and by-products generated from, and by-products generated
from, and commonly used within an original manufacturing process, such as mill
scrap;
29) R.A. 7160 – Local Government Code;
30) R.A. 8749 – Clean Air Act of 1999;
31) R.A. 9003 – Ecological Solid Waste Management Act of 2000;
32) R.A. 9184 – Procurement Law;
33) R.A. 6969 – Controlled Toxic Substances and Hazardous and Nuclear Waste;
34) R.A. 9275 – Clean Water Act;
35) Receptacles shall refer to individual containers used for the source separation and
the collection of recyclable materials;
36) Recovered material shall refer to material and by products that have been
recovered or diverted from solid waste for the purpose of being collected, processed
and used as a raw material in the manufacture of a recycled product;
37) Recyclable material shall refer to any waste material retrieved from the waste
stream and free from contamination that can still be converted into suitable
beneficial use or for other purposes, including, but not limited to, newspaper, ferrous
scrap metal, non-ferrous scrap metal, used oil, corrugated cardboard, aluminum,
glass, office paper, tin cans and other materials as may be determined by the
Commission;
38) Recycled material shall refer to post-consumer material that has been recycled and
returned to the economy;
39) Recycling shall refer to the treating of used or waste materials through a process of
making them suitable for beneficial use and for other purposes, and includes any
process by which solid waste materials are transformed into new products in such a
manner that the original product may lose their identity, and which may be used as
raw materials for the production of other goods or services: Provided, That the
collection, segregation and re-use of previously used packaging material shall be
deemed recycling under this Act;
40) Re-use shall refer to the process of recovering materials intended for the same or
different purpose without the alteration of physical and chemical characteristics;
41) Resource conversation shall refer to the reduction of the amount of solid waste
that are generated or the reduction of overall resource consumption, and utilization
of recovered resources;

42) Resources recovery shall refer to the collection, extraction or recovery of
recyclable materials from the waste stream for the purpose of recycling, generating
energy or producing a product suitable for beneficial use: Provided, that such
resource recovery facilities exclude incineration;
43) Sanitary landfill shall refer to a waste disposal site designed, constructed, operated
and maintained in a manner that exerts engineering control over significant potential
environment impacts arising from the development and operation of the facility;
44) Schedule of Compliance shall refer to an enforceable sequence of actions or

operations to be accomplished within a stipulated time frame leading to compliance
with a limitation, prohibition or standard set forth in this Act or any rule of regulation
issued pursuant thereto;
45) Secretary landfill shall refer to the Secretary of the Department of Environment and
Natural Resources;
46) Segregation shall refer to a solid waste management practice of separating different
materials found in solid waste in order to promote recycling and re-use of resources
and to reduce the volume of waste for collection and disposal;
47) Segregation at source shall refer to a solid waste management practice of

separating, at the point of origin, different materials found in solid waste in order to
promote recycling and re-use of resources and to reduce the volume of waste for
collection and disposal;
48) Solid waste shall refer to all discarded household, commercial waste, non-
hazardous institutional and industrial waste, street sweepings, construction debris,
agricultural waste, and other non-hazardous/non-toxic solid waste.
Unless specifically noted otherwise, the term “solid waste” as used in this Act shall
not include:
(1) Waste identified or listed as hazardous waste of a solid, liquid, contained
gaseous or semisolid form which may cause or contribute to an increase in
mortality or in serious or incapacitating reversible illness, or acute/chronic effect
on the health of persons and other organisms;
(2) Infectious waste from hospitals such as equipment, instruments, utensils, and
fomites of a disposable nature from patients who are suspected to have or have
been diagnosed as having communicable diseases and must therefore be
isolated as required by public health agencies, laboratory wastes such as
pathological specimens (i.e. all tissues, specimens of blood elements, excreta,
and secretions obtained from patients or laboratory animals) and disposable
fomites that may harbor or transmit pathogenic organisms, and surgical operating
room pathologic materials from outpatient areas and emergency rooms; and
(3) Waste resulting from mining activities, including contaminated soil and debris.
49) Solid waste management shall refer to the discipline associated with the control of
generation, storage, collection, transfer and transport, processing, and disposal of
solid wastes in a manner that is in accord with the best principles of public health,
economics, engineering, conservation, aesthetics, and other environmental
considerations, and that is also responsive to public attitudes;

50) Solid waste management facility shall refer to any resource recovery system or
component thereof; any system, program, or facility for resource conservation; any
facility for the collection, source separation, storage, transportation, transfer,
processing, treatment, or disposal of solid waste;
51) Source reduction shall refer to the reduction of solid waste before it enters the solid
waste stream by methods such as product design, materials substitution, materials
reuse and packaging restrictions;
52) Source separation shall refer to the sorting of solid waste into some or all of its
component parts at the point of generation;
53) Special wastes shall refer to household hazardous wastes such as paints, thinners,
household batteries, lead-acid batteries, spray canisters and the like. These include
wastes from residential and commercial sources that comprise bulky wastes,
consumer electronics, white goods, yard wastes that are collected separately,
batteries, oil, and tires. These wastes are usually handled separately from other
residential and commercial wastes;
54) Storage shall refer to the interim containment of solid wastes after generation and
prior to collection for ultimate recovery or disposal;
55) Transfer stations shall refer to those facilities utilized to receive solid wastes,
temporarily store, separate, convert, or otherwise process the materials in the solid
wastes, or to transfer the solid wastes directly from smaller to larger vehicles for
transport. This term does not include any of the following:
(1) a facility whose principal function is to receive, store, separate, convert or
otherwise process in accordance with national minimum standards, manure;
(2) a facility, whose principal function is to receive, store, convert, or otherwise
process wastes which have already been separated for re-use and are intended
for disposals, and
(3) the operations premises of a duly licensed solid waste handling operator who
receives, stores, transfers, or otherwise processes wastes as an activity
incidental to the conduct of a refuse collection and disposal business.
56) Waste diversion shall refer to activities which reduce or eliminate the amount of
solid waste from waste disposal facilities;
57) White goods shall refer to large worn-out or broken household, commercial, and
industrial appliances such as stoves, refrigerators, dishwashers, and clothes
washers and dryers collected separately. White goods are usually dismantled for the
recovery of specific materials (e.g., copper, aluminum, etc.);
58) Yard waste shall refer to wood, small or chipped branches, leaves, grass clippings,
garden debris, vegetable residue that is recognized as part of a plant or vegetable
and other materials identified by the Commission.

ACKNOWLEDGEMENTS
The Technical Education and Skills Development Authority (TESDA) would like to
extend gratitude and appreciation to the many representatives of business, industry,
academe and government agencies and labor groups who provided their time and
expertise to the review, updating and validation of this Training Regulations.
● THE TECHNICAL EXPERT COMMITTEE
MS. EMELITA C. AGUINALDO MR. RAUL T. JARDIN

Senior Vice President for Operations Vice President - Project Operations
Basic Environmental Systems & Basic Environmental Systems &
Technologies Inc - BEST, Inc Technologies Inc - BEST, Inc
MS. MARIA ELEANOR G. ANG MS. CHRISTINE JOY M. RAZON

Vice President for Operations Corporate Sustainability Manager
Basic Environmental Systems & Basic Environmental Systems &
Technologies Inc - BEST, Inc Technologies Inc - BEST, Inc
MR. JONATHAN F. CO MS. JO ANN B. GAMBA

Project Head New Revenue Streams Acct Officer
Sentinel Upcycling Technologies Geocycle
MS. ANNA DIA A. AGUISANDA MR. SAMUEL O. MANLOSA JR.

Account Officer Vice President, Head of Geocycle
Geocycle Geocycle
ENGR. EZRA D. OSORIO MR. REY MICHAEL C. TAGARAO

Design Engineer Marketing Officer
AMH Philippines, Inc Geocycle
MS. MARICON M. ALVAREZ ENGR. BENEDICT A. REQUEJO

Technical Expert Design Engineer
SAGE Lighthouse Ideas AMH Philippines, Inc
MR. CHRISTIAN VINCENT V. SATUNA MS. RETCHIE S. PAREDES

Project Manager TESD Specialist II
SAGE Lighthouse Ideas Quezon City Lingkod Bayan Skills
Development Center
● THE COMPETENCY STANDARDS VALIDATORS
ENGR. ENRICO P. MEDINA MS. RAQUEL ROSARIO A. REYES

Project Development Officer Sr. Environmental Management Specialist
Environmental Management Bureau - Environmental Management Bureau -
DENR DENR
CAPT. WALTER C. CANQUE, MM ENGR. LANIE B. FRANCISCO

Program Manager Executive Director
LGU-Brgy. Holy Spirit MRCF Green Lens Strategies

MS. CATHERINE C. ORBIEN ENGR. FRANCIS V. CASTANEDA
Executive Director WACS Expert/Safety Officer 3/Data Processor
Solid Waste Management Association Solid Waste Management Association
of the Philippines (SWAPP) of the Philippines (SWAPP)
MR. HAIDER M. SANGKI MS. SHARON M. LARIZA

Chief Financial Officer Quality Manager
PETValue Philippines Corporation PETValue Philippines Corporation
ENGR. JOEL POTIAN MS. MARIA MERELLY B. VICTORIA

Site Head Sustainability/QA Officer/Pollution Control Officer
PETValue Philippines Corporation PETValue Philippines Corporation
MR. ROBERTO B. GUEVARA MR. CRISPIAN LAO

Vice-President Commissioner/Vice Chairperson
Philippine Alliance for Recycling and National Solid Waste Management
Materials Sustainability (PARMS) Commission
● COCA-COLA FAR EAST LIMITED, PHILIPPINES
● NITESD - GREEN TECHNOLOGY CENTER (GTC)
● THE MANAGEMENT AND STAFF OF TESDA SECRETARIAT

● Qualifications and Standards Office (QSO)
● DIR. EL CID H. CASTILLO - TESDA-QSO

● BERNADETTE S. AUDIJE - TESDA-QSO-CSDD
● SAMUEL E. CALADO JR. - TESDA-QSO-CSDD
● BENEDICTO DG. MAAYO - TESDA-QSO-CPSDD
● National Institute for Technical Education and Skills Development

(NITESD)
● DIR. DAVID B. BUNGALLON - TESDA-NITESD

● DIR. EDWARD M. DELA ROSA - TESDA-NITESD-TRDD
● MICHAEL EDIONE N. GAYONA - TESDA-NITESD-GTC
● EDGARDO CALDIT - TESDA-NITESD-GTC
● ROCELLE MARIE D. MENDIOLA - TESDA-NITESD-GTC
● ROMEO A. DE LEON - TESDA-NITESD-GTC

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COMPETENCY STANDARDS

SOLID WASTE MANAGEMENT

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

SOLID WASTE MANAGEMENT OPERATION

SECTION 1 SOLID WASTE MANAGEMENT

SECTION 2 COMPETENCY STANDARDS 2 - 52

TRAINEE ENTRY REQUIREMENTS,

3.1 Trainee Entry Requirements 53

3.2 Trainer’s Qualifications 53

3.3 List of Tools, Equipment and Materials 54

3.4 Training Facilities 55

SECTION 1: SOLID WASTE MANAGEMENT OPERATION LEVEL III

The Solid Waste Management Operation Level III Qualification consists of

Code BASIC COMPETENCIES

Code COMMON COMPETENCIES

Code CORE COMPETENCIES

A person who has achieved this Qualification is competent to be an:

⮚ Solid Waste Management Site Supervisor

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION

CS – Solid Waste Management Operation Level III 3

1. Critical aspects of Assessment requires evidence that the candidate:

CS – Solid Waste Management Operation Level III 4

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 5

CS – Solid Waste Management Operation Level III 6

CS – Solid Waste Management Operation Level III 7

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 8

CS – Solid Waste Management Operation Level III 9

CS – Solid Waste Management Operation Level III 10

CS – Solid Waste Management Operation Level III 11

1. Critical aspects of Assessment requires evidence that the candidate:

2. Resource 2.1. Assessment will require access to an operating plant

These assessment activities should include a range of

CS – Solid Waste Management Operation Level III 12

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 13

CS – Solid Waste Management Operation Level III 14

CS – Solid Waste Management Operation Level III 15

CS – Solid Waste Management Operation Level III 16

CS – Solid Waste Management Operation Level III 17

CS – Solid Waste Management Operation Level III 18

1. Critical aspects Assessment requires evidence that the candidate:

CS – Solid Waste Management Operation Level III 19

CS – Solid Waste Management Operation Level III 20

CS – Solid Waste Management Operation Level III 21

1. Critical aspects of Assessment requires evidence that the candidate:

CS – Solid Waste Management Operation Level III 22

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 23

CS – Solid Waste Management Operation Level III 24

1. Critical aspects of Assessment requires evidence that the candidate:

4. Context for Assessment 4.1. Competency may be assessed in actual

CS – Solid Waste Management Operation Level III 25

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 26

CS – Solid Waste Management Operation Level III 27

PERFORMANCE CRITERIA REQUIRED REQUIRED

CS – Solid Waste Management Operation Level III 28

1. Critical aspects Assessment requires evidence that the candidate :