CSC Q0115 v1.0

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Qualification Pack

CNC Operator Turning


QP Code: CSC/Q0115

Version: 1.0

NSQF Level: 3

Capital Goods Skill Council || 1st Floor, L-29, Outer Circle, Connaught Place
New Delhi – 110001 || email:[email protected]

NSQC Approved || Capital Goods Skill Council 1


Qualification Pack

Contents
CSC/Q0115: CNC Operator Turning ...................................................................................................... 3
Brief Job Description ...................................................................................................................... 3
Applicable National Occupational Standards (NOS) ............................................................................. 3
Compulsory NOS ........................................................................................................................... 3
Qualification Pack (QP) Parameters .............................................................................................. 3
CSC/N0115: Perform turning operations on metal components using Computer Numerically Controlled
(CNC) machines ................................................................................................................................... 5
CSC/N1335: Use basic health and safety practices at the workplace ................................................ 20
CSC/N1336: Work effectively with others ........................................................................................... 29
Assessment Guidelines and Weightage ............................................................................................. 32
Assessment Guidelines ............................................................................................................... 32
Assessment Weightage ............................................................................................................... 33
Acronyms ........................................................................................................................................... 34
Glossary ............................................................................................................................................. 35

NSQC Approved || Capital Goods Skill Council 2


Qualification Pack

CSC/Q0115: CNC Operator Turning

Brief Job Description

It involves removal of metal from the outer diameter of a rotating cylindrical workpiece. It also involves
inspecting the components and continuously monitoring of the machining operations and making minor
adjustments in order to ensure that the work output is to the required quality and accuracy.

Personal Attributes

Basic communication, numerical and computational abilities. Openness to learning, ability to plan and
organise own work and identify and solve problems in the course of working. Understanding the need to
take initiative and manage self and work to improve efficiency and effectiveness.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. CSC/N0115: Perform turning operations on metal components using Computer Numerically


Controlled (CNC) machines

2. CSC/N1335: Use basic health and safety practices at the workplace

3. CSC/N1336: Work effectively with others

Qualification Pack (QP) Parameters

Sector Capital Goods

Machine Tools, Dies, Moulds and Press Tools,


Plastics Manufacturing Machinery, Textile
Sub-Sector Manufacturing Machinery, Process Plant
Machinery, Electrical and Power Machinery, Light
Engineering Goods

Occupation Machining

Country India

NSQF Level 3

Aligned to NCO/ISCO/ISIC Code NCO-2004/NIL

NSQC Approved || Capital Goods Skill Council 3


Qualification Pack

Minimum Educational Qualification &


10th Class
Experience

Minimum Level of Education for Training


in School

Pre-Requisite License or Training NA

Minimum Job Entry Age 18 Years

Last Reviewed On 24/11/2017

Next Review Date 31/03/2022

NSQC Approval Date 19/05/2015

Version 1.0

Reference code on NQR 2015/CCM/GCSC/00117

NQR Version 1.0

NSQC Approved || Capital Goods Skill Council 4


Qualification Pack

CSC/N0115: Perform turning operations on metal components using


Computer Numerically Controlled (CNC) machines

Description

This unit covers the operations of Computer Numerically Controlled (CNC) lathe machines in order to
perform turning operations on metal and plastic components, as per specifications provided. It does not
include machine setting or programming. This involves removal of material from a rotating cylindrical
work-piece.

Scope

This unit/task covers the following:

Work Safely
Prepare for performing turning operations using CNC machine
Carry out turning operations using CNC machine

Elements and Performance Criteria

Work safely
To be competent, the user/individual on the job must be able to:
PC1. comply with health and safety, environmental and other relevant regulations and guidelines
at work
PC2. adhere to procedures and guidelines for personal protective equipment (PPE) and other
relevant safety regulations while performing CNC turning operations (Turning operations:
Turning (OD, ID), facing, grooving (OD and ID), face grooving, thread cutting (OD and ID),
drilling, boring and tapping) (Personal protective equipment: correctly fitting overalls; safety
glasses; long hair is tied back or netted; removing any jewellery or other items that can
become entangled in the machinery; covered shoes; face mask)
PC3. read and understand safety instructions, warning signs on the CNC machines used (CNC
machines used: 2-axis CNC lathe machine)
PC4. work following laid down procedures and instructions
PC5. ensure the work area is clean and safe from hazards (Hazards associated with the use of CNC
machines: automatic machine operations; revolving/moving parts of machinery; airborne and
hot metal particles; sharp cutting tools; lifting and handling work-holding devices; burrs and
sharp edges on the component; use of power operated chucks; moving machinery; hot and
airborne metal and particles and fluid)
PC6. ensure that all tools and equipment are in a safe and usable condition
Prepare for performing turning operations using CNC machine
To be competent, the user/individual on the job must be able to:
PC7. obtain job specification from a valid source (Valid sources: job instruction sheet/job card;
work drawing and instructions; planning documentation; quality control documents;
operation sheets; process specifications; instructions from supervisor)

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PC8. read and establish job requirements from the job specification document accurately (Job
specification documents: detailed component drawings; approved sketches/illustrations;
national, international and organizational standards; process drawing) (Job requirements: raw
materials or components required (type, quality, quantity); dimensions; limits and
tolerances; surface finish requirements; operations required (list, sequence and procedures
where applicable); shape or profiles to be generated; instruments and tools to be used; form
tolerances (flatness, concentricity, etc.); cycle time, production rate)
PC9. report and rectify incorrect and inconsistent information in job specification documents as
per organization procedures
PC10. prepare the work area for the turning operations as per procedure or operational
specification (Turning operations: Turning (OD, ID), facing, grooving (OD and ID), face
grooving, thread cutting (OD and ID), drilling, boring and tapping)
PC11. perform daily maintenance of machine according to a defined checklist, at the beginning of
day's shifts (Basic maintenance activities: replenish coolant; ensure all parts are clean;
perform housekeeping tasks on the machine; remove and dispose of swarf)
PC12. ensure that the components used are free from foreign objects, dirt or other contamination
PC13. conduct a preliminary check of the readiness of the CNC turning machine used (Preliminary
check ensuring readiness: e.g. machine is clean, lubrication is functioning, the coolant level
is correct, sub-systems are working correctly, confirmation received from the machine setter
that the machine is ready for production, received necessary instruction/training on specific
operation of the machine, etc. (CNC machines used: 2-axis CNC lathe machine)
PC14. obtain correct work-pieces/raw materials and consumables as per job requirements
PC15. obtain appropriate cutting tools and hand tools and measuring tools as per the job
requirements (Hand tools: hammer (ball peen, mallet), magnifying glass, allen keys, spanner,
wrenches and deburring tools; (Cutting tools: turning tool (OD and ID), grooving tool (OD and
ID), parting tool, threading tool, form tools, centre drills, twist/insert drills and reamers;)
(Measuring equipments: steel rules, micrometers (external, internal, depth), verniers (digital,
dial; length, depth; protractors), gauges (slip, bore/hole, thread, plug, radius/profile), dial test
indicators (DTI), surface finish equipment (such as comparison plates) and height master)
PC16. ensure that all measuring equipment is calibrated and approved for usage
PC17. set workpieces as per job requirements using appropriate positioning and/or holding devices
and support mechanisms
PC18. seek necessary instruction/training on the operation of the machine where required from
appropriate sources
PC19. check that the operating program is at the correct start point and the tool is at a safe
position clear of the part
PC20. perform basic daily maintenance activities as per the checklist given
Carry out turning operations using CNC machine
To be competent, the user/individual on the job must be able to:
PC21. obtain the component drawings, specifications and/or job instructions required for the
components to be machined
PC22. use and extract information from engineering drawings, dimensioning and labeling data
drawings, (dimensioning and labeling: projections (orthographic [first angle, third angle];
isometric [including exploded], sectional view); reference points, lines, edges and surfaces)

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PC23. use and extract information from reference charts, tables, graphs and standards information
pertaining to: e.g. thread sizes; feeds and speeds; machining symbols and tolerances;
surface finish symbols; etc.
PC24. interpret the visual display and the various messages displayed correctly
PC25. find the correct restart point in the program when the machine has been stopped before
completion of the program
PC26. load and unload component(s) using pre-determined fixtures or work holding devices as per
work instructions (Work-holding devices to position and secure work-pieces: chucks with hard
jaws, chuck with soft jaws, fixtures, drive centres, collet chucks, faceplates,
magnetic/pneumatic devices and other work-holding devices))
PC27. check the correctness of program through a dry run and single block check
PC28. do first part cutting trial by setting tool offsets to get oversize part
PC29. measure the critical parameters of the machined component on the machine (without
removing from the machine), after the trial run (Critical parameters: linear dimensions (such
as lengths, depths), slots (position, width, depth), flatness, surface finish, squareness,
parallelism, hole size/fit, angles, recesses, thread fit, run out and roundness)
PC30. correct the offsets based on the measurements by accessing program edit facility in order to
enter tooling data (Tooling data: offsets compensation, radius compensation)
PC31. measure the component after unloading to check for accuracy in the critical parameters as
per job specifications
PC32. produce machined components that combine different turning operations and have a range
of features (Features of machined components produced: diameters (parallel, stepped,
tapered), faces, undercuts (internal and external), profiles (internal and external), holes
(reamed, tapped, drilled, bored), parting-off and threads (internal, external) (Turning
operations: Turning (OD, ID), facing, grooving (OD and ID), face grooving, thread cutting (OD
and ID), drilling, boring and tapping)
PC33. follow the specified machining sequence and procedure as per job specifications
PC34. interpret in-built machine alarms and respond to the same as per operating
manual/organizational guidelines
PC35. inspect as per the frequency of inspection mentioned in the inspection plan (part of the job
specifications)
PC36. record the measured values as per the organizational procedure
PC37. observe for inconsistency in dimensions due to tool wear and correct the offsets accordingly
PC38. ensure that machine settings are adjusted as and when required, either by self or the setter,
to maintain the required accuracy
PC39. identify when tools need replacing
PC40. replace worn tool with a new tool
PC41. cut a trial part and adjust tool offsets after each tool change
PC42. store finished components as well as raw material as per organizational procedure
PC43. produce components as per standards applicable to the process (Produce components
standards: components to be free from false tool cuts, burrs and sharp edges; general
dimensional tolerance +/- 0.1mm; specific dimensional tolerances within +/- 0.02mm)
surface finish within 1.6m; reamed holes within H8; screw threads 6G/6H; angles/tapers
within +/- 15 sec; flatness and squareness 0.025mm per 25mm)
PC44. report problems and seek appropriate assistance in a timely manner

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Qualification Pack

PC45. deal with finished components as per organizational guidelines


PC46. complete documentation during and post operations as per organizational procedures
PC47. return the machine and all tools and equipment to the correct location on completion of
activities
PC48. leave the work area in a safe and tidy condition on completion of job activities (Safe
conditions: correctly isolated; operating programs closed or removed; cleaning the machine;
ensuring that any spilt cutting fluids are correctly dealt with; disposing of waste)

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. legislation, standards, policies, and procedures followed in the company


KU2. relevant to own employment and performance conditions relevant health and safety
requirements applicable in the work place
KU3. importance of working in clean and safe environment
KU4. own job role and responsibilities and sources for information pertaining to employment
terms, entitlements, job role and responsibilities
KU5. reporting structure, inter-dependent functions, lines and procedures in the work area
KU6. relevant people and their responsibilities within the work area
KU7. escalation matrix and procedures for reporting work and employment related issues
KU8. documentation and related procedures applicable in the context of employment and work
KU9. importance and purpose of documentation in the context of employment and work
KU10. specific safe working practices, CNC turning procedures and environmental regulations that
must be observed (Safe working practices and procedures: ensuring the correct isolation of
the machine before mounting work-holding devices and tooling; fitting and adjusting
machine guards; ensuring that the work-piece is secure and that tooling is free from work-
piece before starting the machine; the personal protective equipment (PPE) to be worn for
the CNC) turning activities; as correctly fitting overalls and safety glasses; ensuring that, if
they have long hair, it is tied back or netted; removing any jewelry or other items that can
become entangled in the machinery)
KU11. hazards associated with carrying out the machining operations on a CNC machine and how
can they be minimized (Hazards associated with the use of CNC machines: automatic
machine operations; revolving/moving parts of machinery; airborne and hot metal particles;
sharp cutting tools; lifting and handling work-holding devices; burrs and sharp edges on
component; use of power operated chucks; moving machinery; hot and airborne metal and
particles and fluid)
KU12. safety mechanism on the machine and how to check if they are functioningproperly (Safety
mechanisms on the CNC machine: emergency stop buttons, emergency brakes)
KU13. personal protective equipment to be used during the machining activities on a CNC machine
and where can it be obtained (Personal protective equipment: correctly fitting overalls;
safety glasses; long hair is tied back or netted; removing any jewelry or other items that can
become entangled in the machinery; covered shoes; face mask)
KU14. types and sources of appropriate job specifications (Valid sources for job specifications: job
instruction sheet/job card; work drawings and instructions; planning documentation; quality
control documents; operation sheets; process specifications; instructions from supervisor)

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KU15. common terminology used in CNC turning


KU16. how to read and interpret first and third angle component drawings
KU17. how to extract information from engineering drawings, dimensioning and labeling data
(Drawings, dimensioning and labeling: projections (orthographic [first angle, third angle],
isometric [including exploded], sectional view); reference points, lines, edges and surfaces)
KU18. symbols and conventions to appropriate ISO standards in relation to work undertaken
KU19. main features and working parts of the CNC machine, and the accessories that can be used
KU20. importance of following specified machining sequences and procedures
KU21. importance of ensuring suitability of work-pieces/materials and consumables for the
specified job and related procedures
KU22. tools and equipment used for machining operations on a CNC machines
KU23. importance and procedures to ensure that tools and equipment are in a safe and usable
condition
KU24. various CNC turning operations that can be performed, and the methods and equipment
used (Turning operations: Turning (OD and ID), facing, grooving (OD and ID), face grooving,
thread cutting (OD and ID), drilling, boring and tapping)
KU25. correct techniques and procedures to carry out specific turning operations on a CNC lathe
KU26. importance of using correct procedures as per raw material form of supply/shapes (Raw
material form of supply/shapes: square/rectangular (eg. bar stock, sheet material, machined
components); circular/cylindrical (eg. bar stock, tubes, turned components, flat discs);
irregular shapes/profile (eg. castings, forgings, odd shaped components)
KU27. error messages on machine and taking appropriate corrective action
KU28. importance of securing the work-piece/raw material correctly using appropriate devices and
mechanisms
KU29. importance of setting the work-holding device in relationship to the machine axis and
reference points
KU30. common problems that can occur in CNC turning operations and their implications
KU31. correct procedures to address problems commonly encountered during CNC turning
operations
KU32. importance of reporting problems immediately and accurately
KU33. meaning and importance of quality in relation to final and intermediate job output
KU34. how to check the quality of machined components against the specified quality standards
(Quality Parametres: components to be free from false tool cuts, burrs and sharp edges;
general dimensional tolerance +/- 0.1mm; specific dimensional tolerances within +/-
0.02mm; surface finish within 1.6m; reamed holes within H8; screw threads 6G/6H;
angles/tapers within +/- 15 sec; flatness and squareness 0.025mm per 25mm)
KU35. range of materials used in relevant CNC turning applications and theirmachinability
characteristics (Range of Materials: ferrous metals: eg. steel, stainless steel, cast iron;
nonferrous metals: eg. aluminium, aluminium alloys, copper and copper alloys; non metals:
eg. plastics)
KU36. problems peculiar to machining of each raw material
KU37. metric systems of measurement
KU38. absolute and incremental systems of tool positioning and offsetting
KU39. machine zero, work piece zero, work offsets, tool offsets

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KU40. tool nose radius compensation- its necessity and effects of not using it
KU41. use of HSS, Tungsten carbide, Ceramic and Diamond indexible tips, and factors which
determine their selection and use (Factors to determine selection and use of tungsten
carbide, ceramic and diamond indexible tips: hardness of the material, the cutting
characteristics of the material, tolerances to be achieved, component surface finish,
component specifications)
KU42. use of various work holding devices chuck, tailstock, steady rest (Work-holding devices to
position and secure work-pieces: chucks with hardjaws, chucks with soft jaws, fixtures, drive
centres, collet chucks, faceplates, magnetic/pneumatic devices and other work-holding
devices)
KU43. 1st and 2nd setup operation, use of hard and soft jaws
KU44. deciding holding length, Jaw pressure setting
KU45. importance of conducting cutting trial, methods of trial dry run, single block checks, cutting
with offset adjustment to get oversize part
KU46. parameters to be checked before operating in auto mode dimensions, surface finishes
KU47. importance of periodic maintenance checks for the machine and what are thecommon
maintenance checks (Basic maintenance activities: replenish coolant; ensure all parts are
clean; perform housekeeping tasks on the machine; remove and dispose swarf)
KU48. production cost, machine hour rate, raw material cost, tool cost, coolant cost, overheads,
cycle time, idle time, cost of machine idling, part rejection cost
KU49. selection of cutting tools, tool materials, chip breaker geometry, selecting cutting
parameters from tool catalogues selecting coolant (Cutting tools: turning tool (OD and ID),
grooving tool (OD and ID), parting tool, threading tool, form tools, centre drills, twist/insert
drills and reamers)
KU50. relationship between surface finish, tool nose radius and feed rate
KU51. factors that affect feed and speed (Factors: type and condition of material, work-holding
method, tooling used, tolerance to be achieved, finish to be achieved)
KU52. impact of depth of cut on chatter, surface finish
KU53. extent of their own authority and to whom they should report if they have problems that
they cannot resolve
KU54. importance of leaving the work area and machine in a safe condition on completion of the
activities (Safe conditions: correctly isolated; operating programs closed or removed;
cleaning the machine; ensuring that any spilt cutting fluids are correctly dealt with;
disposing of waste)

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and interpret information correctly from various job specification documents, health,
and safety instructions, memos, etc. applicable to the job in English and/or local language
GS2. fill up appropriate technical forms, process charts, activity logs as per the organizational
format in English and/or local language

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GS3. undertake numerical operations, and calculations/ formulae (Numerical computations:


addition, subtraction, multiplication, division, fractions and decimals, percentages and
proportions, simple ratios and averages) (Algebraic expressions: represent numerical
quantities using symbols, apply laws of precedence in the use of precedence (BODMAS))
GS4. identify various basic, compound and solid shapes as per dimensions given (Basic shapes:
square, rectangle, triangle, circleCompound shapes: involving squares, rectangles, triangles,
circles, semi-circles, quadrants of a circleSolid shapes: cube, rectangular prism, cylinder)
GS5. use appropriate measuring techniques and units of measurement
GS6. use appropriate units and number systems to express the degree of accuracy (Units and
number systems representing degree of accuracy: decimals places, significant figures,
fractions as a decimal quantity)
GS7. use metric systems of measurement (Angles in a triangle: right-angled, isosceles,
equilateral)
GS8. convey and share technical information clearly using appropriate language
GS9. check and clarify task-related information
GS10. liaise with appropriate authorities using the correct protocol
GS11. communicate with people in a respectful form and manner in line with organizational
protocol
GS12. plan, prioritize and sequence work operations as per job requirements
GS13. organize and analyze information relevant to work
GS14. basic concepts of shop-floor work productivity including waste reduction, efficient material
usage and optimization of time
GS15. exercise restraint while expressing dissent and during conflict situations
GS16. avoid and manage distractions to be disciplined at work
GS17. manage own time for achieving better results
GS18. work in a team in order to achieve better results
GS19. identify and clarify work roles within a team
GS20. communicate and cooperate with others in the team for better results
GS21. seek assistance from fellow team members
GS22. identify problems with work planning, procedures, output and behavior and their implications
GS23. prioritize and plan for problem-solving
GS24. communicate problems appropriately to others
GS25. identify sources of information and support for problem-solving
GS26. seek assistance and support from other sources to solve problems
GS27. identify effective resolution techniques
GS28. select and apply resolution techniques
GS29. seek evidence for problem resolution
GS30. undertake and express new ideas and initiatives to others
GS31. modify the work plan to overcome unforeseen difficulties or developments that occur as
work progresses
GS32. participate in improvement procedures including process, quality and internal/external
customer/supplier relationships

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GS33. enhance ones competencies in new and different situations and contexts to achieve more
GS34. participate in on-the-job and other learning, training and development interventions and
assessments
GS35. clarify task related information with appropriate personnel or technical adviser
GS36. seek to improve and modify own work practices
GS37. maintain current knowledge of application standards, legislation, codes of practice and
product/process developments

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Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Work safely 3 8 - -

PC1. comply with health and safety, environmental


1 1 - -
and other relevant regulations and guidelines at work

PC2. adhere to procedures and guidelines for personal


protective equipment (PPE) and other relevant safety
regulations while performing CNC turning operations
(Turning operations: Turning (OD, ID), facing,
grooving (OD and ID), face grooving, thread cutting
1 2 - -
(OD and ID), drilling, boring and tapping) (Personal
protective equipment: correctly fitting overalls; safety
glasses; long hair is tied back or netted; removing any
jewellery or other items that can become entangled in
the machinery; covered shoes; face mask)

PC3. read and understand safety instructions, warning


signs on the CNC machines used (CNC machines - 2 - -
used: 2-axis CNC lathe machine)

PC4. work following laid down procedures and


1 1 - -
instructions

PC5. ensure the work area is clean and safe from


hazards (Hazards associated with the use of CNC
machines: automatic machine operations;
revolving/moving parts of machinery; airborne and
hot metal particles; sharp cutting tools; lifting and - 1 - -
handling work-holding devices; burrs and sharp edges
on the component; use of power operated chucks;
moving machinery; hot and airborne metal and
particles and fluid)

PC6. ensure that all tools and equipment are in a safe


- 1 - -
and usable condition

Prepare for performing turning operations using CNC


8 21 - -
machine

PC7. obtain job specification from a valid source (Valid


sources: job instruction sheet/job card; work drawing
and instructions; planning documentation; quality - 1 - -
control documents; operation sheets; process
specifications; instructions from supervisor)

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Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC8. read and establish job requirements from the job


specification document accurately (Job specification
documents: detailed component drawings; approved
sketches/illustrations; national, international and
organizational standards; process drawing) (Job
requirements: raw materials or components required
(type, quality, quantity); dimensions; limits and 1 1 - -
tolerances; surface finish requirements; operations
required (list, sequence and procedures where
applicable); shape or profiles to be generated;
instruments and tools to be used; form tolerances
(flatness, concentricity, etc.); cycle time, production
rate)

PC9. report and rectify incorrect and inconsistent


information in job specification documents as per 1 2 - -
organization procedures

PC10. prepare the work area for the turning


operations as per procedure or operational
specification (Turning operations: Turning (OD, ID), 1 1 - -
facing, grooving (OD and ID), face grooving, thread
cutting (OD and ID), drilling, boring and tapping)

PC11. perform daily maintenance of machine


according to a defined checklist, at the beginning of
day's shifts (Basic maintenance activities: replenish
1 2 - -
coolant; ensure all parts are clean; perform
housekeeping tasks on the machine; remove and
dispose of swarf)

PC12. ensure that the components used are free from


- 1 - -
foreign objects, dirt or other contamination

PC13. conduct a preliminary check of the readiness of


the CNC turning machine used (Preliminary check
ensuring readiness: e.g. machine is clean, lubrication
is functioning, the coolant level is correct, sub-
systems are working correctly, confirmation received - 2 - -
from the machine setter that the machine is ready for
production, received necessary instruction/training on
specific operation of the machine, etc. (CNC machines
used: 2-axis CNC lathe machine)

PC14. obtain correct work-pieces/raw materials and


1 1 - -
consumables as per job requirements

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Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC15. obtain appropriate cutting tools and hand tools


and measuring tools as per the job requirements
(Hand tools: hammer (ball peen, mallet), magnifying
glass, allen keys, spanner, wrenches and deburring
tools; (Cutting tools: turning tool (OD and ID),
grooving tool (OD and ID), parting tool, threading tool,
form tools, centre drills, twist/insert drills and 1 1 - -
reamers;) (Measuring equipments: steel rules,
micrometers (external, internal, depth), verniers
(digital, dial; length, depth; protractors), gauges (slip,
bore/hole, thread, plug, radius/profile), dial test
indicators (DTI), surface finish equipment (such as
comparison plates) and height master)

PC16. ensure that all measuring equipment is


- 2 - -
calibrated and approved for usage

PC17. set workpieces as per job requirements using


appropriate positioning and/or holding devices and 1 2 - -
support mechanisms

PC18. seek necessary instruction/training on the


operation of the machine where required from - 2 - -
appropriate sources

PC19. check that the operating program is at the


correct start point and the tool is at a safe position - 2 - -
clear of the part

PC20. perform basic daily maintenance activities as


1 1 - -
per the checklist given

Carry out turning operations using CNC machine 11 49 - -

PC21. obtain the component drawings, specifications


and/or job instructions required for the components to - 1 - -
be machined

PC22. use and extract information from engineering


drawings, dimensioning and labeling data drawings,
(dimensioning and labeling: projections (orthographic
- 2 - -
[first angle, third angle]; isometric [including
exploded], sectional view); reference points, lines,
edges and surfaces)

NSQC Approved || Capital Goods Skill Council 15


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC23. use and extract information from reference


charts, tables, graphs and standards information
pertaining to: e.g. thread sizes; feeds and speeds; - 2 - -
machining symbols and tolerances; surface finish
symbols; etc.

PC24. interpret the visual display and the various


- 2 - -
messages displayed correctly

PC25. find the correct restart point in the program


when the machine has been stopped before - 2 - -
completion of the program

PC26. load and unload component(s) using pre-


determined fixtures or work holding devices as per
work instructions (Work-holding devices to position
and secure work-pieces: chucks with hard jaws, chuck 1 2 - -
with soft jaws, fixtures, drive centres, collet chucks,
faceplates, magnetic/pneumatic devices and other
work-holding devices))

PC27. check the correctness of program through a dry


- 2 - -
run and single block check

PC28. do first part cutting trial by setting tool offsets


- 3 - -
to get oversize part

PC29. measure the critical parameters of the


machined component on the machine (without
removing from the machine), after the trial run
(Critical parameters: linear dimensions (such as
- 3 - -
lengths, depths), slots (position, width, depth),
flatness, surface finish, squareness, parallelism, hole
size/fit, angles, recesses, thread fit, run out and
roundness)

PC30. correct the offsets based on the measurements


by accessing program edit facility in order to enter
- 3 - -
tooling data (Tooling data: offsets compensation,
radius compensation)

PC31. measure the component after unloading to


check for accuracy in the critical parameters as per 1 3 - -
job specifications

NSQC Approved || Capital Goods Skill Council 16


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC32. produce machined components that combine


different turning operations and have a range of
features (Features of machined components
produced: diameters (parallel, stepped, tapered),
faces, undercuts (internal and external), profiles
1 3 - -
(internal and external), holes (reamed, tapped,
drilled, bored), parting-off and threads (internal,
external) (Turning operations: Turning (OD, ID),
facing, grooving (OD and ID), face grooving, thread
cutting (OD and ID), drilling, boring and tapping)

PC33. follow the specified machining sequence and


1 1 - -
procedure as per job specifications

PC34. interpret in-built machine alarms and respond


to the same as per operating manual/organizational 1 1 - -
guidelines

PC35. inspect as per the frequency of inspection


mentioned in the inspection plan (part of the job 1 1 - -
specifications)

PC36. record the measured values as per the


- 1 - -
organizational procedure

PC37. observe for inconsistency in dimensions due to


1 2 - -
tool wear and correct the offsets accordingly

PC38. ensure that machine settings are adjusted as


and when required, either by self or the setter, to - 2 - -
maintain the required accuracy

PC39. identify when tools need replacing - 2 - -

PC40. replace worn tool with a new tool - 1 - -

PC41. cut a trial part and adjust tool offsets after each
- 1 - -
tool change

PC42. store finished components as well as raw


1 1 - -
material as per organizational procedure

NSQC Approved || Capital Goods Skill Council 17


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC43. produce components as per standards


applicable to the process (Produce components
standards: components to be free from false tool cuts,
burrs and sharp edges; general dimensional tolerance
+/- 0.1mm; specific dimensional tolerances within +/- 1 2 - -
0.02mm) surface finish within 1.6m; reamed holes
within H8; screw threads 6G/6H; angles/tapers within
+/- 15 sec; flatness and squareness 0.025mm per
25mm)

PC44. report problems and seek appropriate


- 2 - -
assistance in a timely manner

PC45. deal with finished components as per


1 1 - -
organizational guidelines

PC46. complete documentation during and post


1 1 - -
operations as per organizational procedures

PC47. return the machine and all tools and equipment


- 1 - -
to the correct location on completion of activities

PC48. leave the work area in a safe and tidy condition


on completion of job activities (Safe conditions:
correctly isolated; operating programs closed or
- 1 - -
removed; cleaning the machine; ensuring that any
spilt cutting fluids are correctly dealt with; disposing
of waste)

NOS Total 22 78 - -

NSQC Approved || Capital Goods Skill Council 18


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code CSC/N0115

Perform turning operations on metal components using Computer


NOS Name
Numerically Controlled (CNC) machines

Sector Capital Goods

Machine Tools, Process Plant Machinery, Dies, Moulds and Press Tools,
Sub-Sector Electrical and Power Machinery, Plastics Manufacturing Machinery, Light
Engineering Goods, Textile Manufacturing Machinery

Occupation Machining

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 24/11/2017

Next Review Date 31/03/2022

NSQC Clearance Date 19/05/2015

NSQC Approved || Capital Goods Skill Council 19


Qualification Pack

CSC/N1335: Use basic health and safety practices at the workplace

Description

This OS unit is about knowledge and practices relating to health, safety and security that candidates need
to use in the workplace. It covers responsibilities towards self, others, assets and the environment.

Scope

This unit/task covers the following:

Health and safety


Fire safety
Emergencies, rescue and first-aid procedure

Elements and Performance Criteria

Health and safety


To be competent, the user/individual on the job must be able to:
PC1. use protective clothing/equipment for specific tasks and work conditions (Protective clothing:
leather or asbestos gloves, flame proof aprons, flame proof overalls buttoned to neck,
cuffless (without folds), trousers, reinforced footwear, helmets/hard hats, cap and shoulder
covers, ear defenders/plugs, safety boots, knee pads, particle masks, glasses/goggles/visors
Equipment: hand shields, machine guards, residual current devices, shields, dust sheets,
respirator)
PC2. state the name and location of people responsible for health and safety in the workplace
PC3. state the names and location of documents that refer to health and safety in the workplace
PC4. identify job-site hazardous work and state possible causes of risk or accident in the
workplace (Hazards: sharp edged and heavy tools; heated metals; oxyfuel and gas cylinders;
welding radiation; hazardous surfaces(sharp, slippery, uneven, chipped, broken, etc.);
hazardous substances(chemicals, gas, oxy-fuel, fumes, dust, etc.); physical hazards(working
at heights, large and heavy objects and machines, sharp and piercing objects, tolls and
machines, intense light, load noise, obstructions in corridors, by doors, blind turns, noise,
over stacked shelves and packages, etc.) electrical hazards (power supply and points, loose
and naked cables and wires, electrical machines and appliances, etc.) Possible causes of risk
and accident: physical actions; reading; listening to and giving instructions; inattention;
sickness and incapacity (such as drunkenness); health hazards (such as untreated injuries
and contagious illness))
PC5. carry out safe working practices while dealing with hazards to ensure the safety of self and
others (Safe working practices: using protective clothing and equipment; putting up and
reading safety signs; handle tools in the correct manner and store and maintain them
properly; keep work area clear of clutter, spillage and unsafe object lying casually; while
working with electricity take all electrical precautions like insulated clothing, adequate
equipment insulation, use of control equipment, dry work area, switch off the power supply
when not required, etc.; safe lifting and carrying practices; use equipment that is working
properly and is well maintained; take due measures for safety while working in confined
places, trenches or at heights, etc. including safety harness, fall arrestors, etc.)

NSQC Approved || Capital Goods Skill Council 20


Qualification Pack

PC6. state methods of accident prevention in the work environment of the job role (Methods of
accident prevention: training in health and safety procedures; using health and safety
procedures; use of equipment and working practices (such as safe carrying procedures);
safety notices, advice; instruction from colleagues and supervisors)
PC7. state location of general health and safety equipment in the workplace (General health and
safety equipment: fire extinguishers; first aid equipment; safety instruments and clothing;
safety installations(eg fire exits, exhaust fans))
PC8. inspect for faults, set up and safely use steps and ladders in general use (Ladder faults:
corrosion of metal components, deterioration, splits and cracks timber components,
imbalance, loose rungs, missing/ unfixed nuts or bolts, etc.) (Ladders set up: firm/level base,
clip/lash down, leaning at the correct angle, etc.)
PC9. work safely in and around trenches, elevated places and confined areas
PC10. lift heavy objects safely using correct procedures
PC11. apply good housekeeping practices at all times (Good housekeeping practices: clean/tidy
work areas, removal/disposal of waste products, protect surfaces)
PC12. identify common hazard signs displayed in various areas (Various areas: on chemical
containers; equipment; packages; inside buildings; in open areas and public spaces, etc.)
PC13. retrieve and/or point out documents that refer to health and safety in the workplace
(Documents: fire notices, accident reports, safety instructions for equipment and procedures,
company notices and documents, legal documents (eg government notices))
Fire safety
To be competent, the user/individual on the job must be able to:
PC14. use the various appropriate fire extinguishers on different types of fires correctly (Types of
fires: Class A: eg. ordinary solid combustibles, such as wood, paper, cloth, plastic, charcoal,
etc.; Class B: flammable liquids and gases, such as gasoline, propane, diesel fuel, tar,
cooking oil, and similar substances; Class C: eg. electrical equipment such as appliances,
wiring, breaker panels, etc. (These categories of fires become Class A, B, and D fires when
the electrical equipment that initiated the fire is no longer receiving electricity); Class D:
combustible metals such as magnesium, titanium, and sodium (These fires burn at extremely
high temperatures and require special suppression agents))
PC15. demonstrate rescue techniques applied during fire hazard
PC16. demonstrate good housekeeping in order to prevent fire hazards
PC17. demonstrate the correct use of a fire extinguisher
Emergencies, rescue and first-aid procedures
To be competent, the user/individual on the job must be able to:
PC18. demonstrate how to free a person from electrocution
PC19. administer appropriate first aid to victims where required eg. in case of bleeding, burns,
choking, electric shock, poisoning etc.
PC20. demonstrate basic techniques of bandaging
PC21. respond promptly and appropriately to an accident situation or medical emergency in real or
simulated environments
PC22. perform and organize loss minimization or rescue activity during an accident in real or
simulated environments
PC23. administer first aid to victims in case of a heart attack or cardiac arrest due to electric shock,
before the arrival of emergency services in real or simulated cases

NSQC Approved || Capital Goods Skill Council 21


Qualification Pack

PC24. demonstrate the artificial respiration and the CPR Process


PC25. participate in emergency procedures (Emergency procedures: raising alarm, safe/efficient,
evacuation, correct means of escape, correct assembly point, roll call, correct return to work)
PC26. complete a written accident/incident report or dictate a report to another person, and send
report to person responsible (Incident Report includes details of: name, date/time of incident,
date/time of report, location, environment conditions, persons involved, sequence of events,
injuries sustained, damage sustained, actions taken, witnesses, supervisor/manager notified)
Emergencies, rescue and first-aid procedures
To be competent, the user/individual on the job must be able to:
PC27. demonstrate correct method to move injured people and others during an emergency

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. names (and job titles if applicable), and where to find, all the people responsible for health
and safety in a workplace
KU2. names and location of documents that refer to health and safety in the workplace
KU3. meaning of hazards and risks
KU4. health and safety hazards commonly present in the work environment and related
precautions
KU5. possible causes of risk, hazard or accident in the workplace and why risk and/or accidents
are possible
KU6. possible causes of risk and accident(Possible causes of risk and accident: physical actions;
reading; listening to and giving instructions; inattention; sickness and incapacity (such as
drunkenness); health hazards (such as untreated injuries and contagious illness))
KU7. methods of accident prevention(Methods of accident prevention: training in health and
safety procedures; using health and safety procedures; use of equipment and working
practices (such as safe carrying procedures); safety notices, advice; instruction from
colleagues and supervisors)
KU8. safe working practices when working with tools and machines
KU9. safe working practices while working at various hazardous sites
KU10. where to find all the general health and safety equipment in the workplace
KU11. various dangers associated with the use of electrical equipment
KU12. preventative and remedial actions to be taken in the case of exposure to toxic
materials(Exposure: ingested, contact with skin, inhaled); (Preventative action: ventilation,
masks, protective clothing/ equipment); (Remedial action: immediate first aid, report to
supervisor Toxic materials: solvents, flux, lead)
KU13. importance of using protective clothing/equipment while working
KU14. precautionary activities to prevent the fire accident
KU15. various causes of fire(Causes of fires: heating of metal; spontaneous ignition; sparking;
electrical heating; loose fires (smoking, welding, etc.); chemical fires; etc.)
KU16. techniques of using the different fire extinguishers
KU17. different methods of extinguishing fire

NSQC Approved || Capital Goods Skill Council 22


Qualification Pack

KU18. different materials used for extinguishing fire(Materials: sand, water, foam, CO2, dry powder)
KU19. rescue techniques applied during a fire hazard
KU20. various types of safety signs and what they mean
KU21. appropriate basic first aid treatment relevant to the condition eg. shock, electrical shock,
bleeding, breaks to bones, minor burns, resuscitation, poisoning, eye injuries
KU22. content of written accident report
KU23. potential injuries and ill health associated with incorrect manual handing
KU24. safe lifting and carrying practices
KU25. personal safety, health and dignity issues relating to the movement of a person by others
KU26. potential impact to a person who is moved incorrectly

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and comprehend basic content to read labels, charts, signages
GS2. read and comprehend basic English to read manuals of operations
GS3. read an accident/incident report in local language or English
GS4. write an accident/incident report in local language or English
GS5. question co-workers appropriately in order to clarify instructions and other issues
GS6. give clear instructions to coworkers, subordinates others
GS7. make appropriate decisions pertaining to the concerned area of work with respect to
intended work objective, span of authority, responsibility, laid down procedure and
guidelines
GS8. plan and organize their own work schedule, work area, tools, equipment and materials to
maintain decorum and for improved productivity
GS9. remain congenial while discussing and debating issues with co-workers
GS10. follow appropriate protocols for communication based on situation, hierarchy, organizational
culture and practice
GS11. ask for, provide and receive required assistance where possible to ensure achievement of
work related objectives
GS12. thank co-workers for any assistance received
GS13. offer appropriate respect based on mutuality and respect for fellow workmanship and
authority
GS14. identify immediate or temporary solutions to resolve delays
GS15. identify sources of support that can be availed of for problem solving for various kind of
problems
GS16. seek appropriate assistance from other sources to resolve problems
GS17. report problems that you cannot resolve to appropriate authority
GS18. identify cause and effect relations in their area of work
GS19. use cause and effect relations to anticipate potential problems and their solution

NSQC Approved || Capital Goods Skill Council 23


Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Health and safety 21 32 - -

PC1. use protective clothing/equipment for specific


tasks and work conditions (Protective clothing: leather
or asbestos gloves, flame proof aprons, flame proof
overalls buttoned to neck, cuffless (without folds),
trousers, reinforced footwear, helmets/hard hats, cap
1 3 - -
and shoulder covers, ear defenders/plugs, safety
boots, knee pads, particle masks,
glasses/goggles/visors Equipment: hand shields,
machine guards, residual current devices, shields,
dust sheets, respirator)

PC2. state the name and location of people


1 2 - -
responsible for health and safety in the workplace

PC3. state the names and location of documents that


1 2 - -
refer to health and safety in the workplace

PC4. identify job-site hazardous work and state


possible causes of risk or accident in the workplace
(Hazards: sharp edged and heavy tools; heated
metals; oxyfuel and gas cylinders; welding radiation;
hazardous surfaces(sharp, slippery, uneven, chipped,
broken, etc.); hazardous substances(chemicals, gas,
oxy-fuel, fumes, dust, etc.); physical hazards(working
at heights, large and heavy objects and machines,
sharp and piercing objects, tolls and machines,
2 3 - -
intense light, load noise, obstructions in corridors, by
doors, blind turns, noise, over stacked shelves and
packages, etc.) electrical hazards (power supply and
points, loose and naked cables and wires, electrical
machines and appliances, etc.) Possible causes of risk
and accident: physical actions; reading; listening to
and giving instructions; inattention; sickness and
incapacity (such as drunkenness); health hazards
(such as untreated injuries and contagious illness))

NSQC Approved || Capital Goods Skill Council 24


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC5. carry out safe working practices while dealing


with hazards to ensure the safety of self and others
(Safe working practices: using protective clothing and
equipment; putting up and reading safety signs;
handle tools in the correct manner and store and
maintain them properly; keep work area clear of
clutter, spillage and unsafe object lying casually;
while working with electricity take all electrical
2 2 - -
precautions like insulated clothing, adequate
equipment insulation, use of control equipment, dry
work area, switch off the power supply when not
required, etc.; safe lifting and carrying practices; use
equipment that is working properly and is well
maintained; take due measures for safety while
working in confined places, trenches or at heights,
etc. including safety harness, fall arrestors, etc.)

PC6. state methods of accident prevention in the work


environment of the job role (Methods of accident
prevention: training in health and safety procedures;
using health and safety procedures; use of equipment 2 1 - -
and working practices (such as safe carrying
procedures); safety notices, advice; instruction from
colleagues and supervisors)

PC7. state location of general health and safety


equipment in the workplace (General health and
safety equipment: fire extinguishers; first aid 2 3 - -
equipment; safety instruments and clothing; safety
installations(eg fire exits, exhaust fans))

PC8. inspect for faults, set up and safely use steps


and ladders in general use (Ladder faults: corrosion of
metal components, deterioration, splits and cracks
timber components, imbalance, loose rungs, missing/ 2 3 - -
unfixed nuts or bolts, etc.) (Ladders set up: firm/level
base, clip/lash down, leaning at the correct angle,
etc.)

PC9. work safely in and around trenches, elevated


2 3 - -
places and confined areas

PC10. lift heavy objects safely using correct


2 2 - -
procedures

NSQC Approved || Capital Goods Skill Council 25


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC11. apply good housekeeping practices at all times


(Good housekeeping practices: clean/tidy work areas, 2 3 - -
removal/disposal of waste products, protect surfaces)

PC12. identify common hazard signs displayed in


various areas (Various areas: on chemical containers;
1 2 - -
equipment; packages; inside buildings; in open areas
and public spaces, etc.)

PC13. retrieve and/or point out documents that refer


to health and safety in the workplace (Documents: fire
notices, accident reports, safety instructions for
1 3 - -
equipment and procedures, company notices and
documents, legal documents (eg government
notices))

Fire safety 4 10 - -

PC14. use the various appropriate fire extinguishers


on different types of fires correctly (Types of fires:
Class A: eg. ordinary solid combustibles, such as
wood, paper, cloth, plastic, charcoal, etc.; Class B:
flammable liquids and gases, such as gasoline,
propane, diesel fuel, tar, cooking oil, and similar
substances; Class C: eg. electrical equipment such as
1 2 - -
appliances, wiring, breaker panels, etc. (These
categories of fires become Class A, B, and D fires
when the electrical equipment that initiated the fire is
no longer receiving electricity); Class D: combustible
metals such as magnesium, titanium, and sodium
(These fires burn at extremely high temperatures and
require special suppression agents))

PC15. demonstrate rescue techniques applied during


1 2 - -
fire hazard

PC16. demonstrate good housekeeping in order to


1 3 - -
prevent fire hazards

PC17. demonstrate the correct use of a fire


1 3 - -
extinguisher

Emergencies, rescue and first-aid procedures 9 20 - -

PC18. demonstrate how to free a person from


1 3 - -
electrocution

NSQC Approved || Capital Goods Skill Council 26


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC19. administer appropriate first aid to victims


where required eg. in case of bleeding, burns, 1 2 - -
choking, electric shock, poisoning etc.

PC20. demonstrate basic techniques of bandaging 1 2 - -

PC21. respond promptly and appropriately to an


accident situation or medical emergency in real or 1 2 - -
simulated environments

PC22. perform and organize loss minimization or


rescue activity during an accident in real or simulated 1 2 - -
environments

PC23. administer first aid to victims in case of a heart


attack or cardiac arrest due to electric shock, before
1 2 - -
the arrival of emergency services in real or simulated
cases

PC24. demonstrate the artificial respiration and the


1 2 - -
CPR Process

PC25. participate in emergency procedures


(Emergency procedures: raising alarm, safe/efficient,
1 3 - -
evacuation, correct means of escape, correct
assembly point, roll call, correct return to work)

PC26. complete a written accident/incident report or


dictate a report to another person, and send report to
person responsible (Incident Report includes details
of: name, date/time of incident, date/time of report,
1 2 - -
location, environment conditions, persons involved,
sequence of events, injuries sustained, damage
sustained, actions taken, witnesses,
supervisor/manager notified)

Emergencies, rescue and first-aid procedures 2 2 - -

PC27. demonstrate correct method to move injured


2 2 - -
people and others during an emergency

NOS Total 36 64 - -

NSQC Approved || Capital Goods Skill Council 27


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code CSC/N1335

NOS Name Use basic health and safety practices at the workplace

Sector Capital Goods

Machine Tools, Process Plant Machinery, Dies, Moulds and Press Tools,
Sub-Sector Electrical and Power Machinery, Plastics Manufacturing Machinery, Light
Engineering Goods, Textile Manufacturing Machinery

Occupation Machining

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 24/11/2017

Next Review Date 19/06/2022

NSQC Clearance Date 22/04/2015

NSQC Approved || Capital Goods Skill Council 28


Qualification Pack

CSC/N1336: Work effectively with others

Description

This unit covers basic etiquette and competencies that a candidate is required to possess and demonstrate
in their behavior and interactions with others at the workplace. These cover areas such as communication
etiquette, discipline, listening etc.

Elements and Performance Criteria

Work effectively with others


To be competent, the user/individual on the job must be able to:
PC1. accurately receive information and instructions from the supervisor and fellow workers,
getting clarification where required
PC2. accurately pass on information to authorized persons who require it and within agreed
timescale and confirm its receipt
PC3. give information to others clearly, at a pace and in a manner that helps them to understand
PC4. display helpful behavior by assisting others in performing tasks in a positive manner, where
required and possible
PC5. consult with and assist others to maximize effectiveness and efficiency in carrying out tasks
PC6. display appropriate communication etiquette while working (Communication etiquette: do
not use abusive language; use appropriate titles and terms of respect; do not eat or chew
while talking (vice versa) etc.)
PC7. display active listening skills while interacting with others at work
PC8. use appropriate tone, pitch and language to convey politeness, assertiveness, care and
professionalism
PC9. demonstrate responsible and disciplined behaviors at the workplace (Disciplined behaviors:
e.g. punctuality; completing tasks as per given time and standards; not gossiping and idling
time; eliminating waste, honesty, etc.)
PC10. escalate grievances and problems to appropriate authority as per procedure to resolve them
and avoid conflict

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. legislation, standards, policies, and procedures followed in the company relevant to own
employment and performance conditions
KU2. reporting structure, inter-dependent functions, lines and procedures in the work area
KU3. relevant people and their responsibilities within the work area
KU4. escalation matrix and procedures for reporting work and employment related issues
KU5. various categories of people that one is required to communicate and coordinate within the
organization
KU6. importance of effective communication in the workplace

NSQC Approved || Capital Goods Skill Council 29


Qualification Pack

KU7. importance of teamwork in organizational and individual success


KU8. various components of effective communication
KU9. key elements of active listening
KU10. value and importance of active listening and assertive communication
KU11. barriers to effective communication
KU12. importance of tone and pitch in effective communication
KU13. importance of avoiding casual expletives and unpleasant terms while communicating
professional circles
KU14. how poor communication practices can disturb people, environment and cause problems for
the employee, the employer and the customer
KU15. importance of ethics for professional success
KU16. importance of discipline for professional success
KU17. what constitutes disciplined behavior for a working professional
KU18. common reasons for interpersonal conflict
KU19. importance of developing effective working relationships for professional success
KU20. expressing and addressing grievances appropriately and effectively
KU21. importance and ways of managing interpersonal conflict effectively

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read basic terms and terminologies to accurately interpret work-related documents, labels,
supervisor instructions in the local language
GS2. read and interpret accurate information from various relevant work instructions and records
GS3. write clear and legible notes to self, colleagues and seniors to pass messages, keep records,
prepare to-do lists, take down instructions
GS4. write basic numbers, quantities and work-related terminology for operational requirements in
the local language
GS5. interact with the supervisor appropriately (correct protocol and manner of speaking) in order
to understand the basic requirements of the product, production plans, and other associated
requirements
GS6. give clear instructions to co-workers about the type of output required and answer queries
GS7. display active listening skills while interacting with co-workers and others in the workplace
GS8. use appropriate planning to maintain a smooth relationship with fellow team members
GS9. take steps within ones limits of authority to initiate modification in plan if the circumstances
require it
GS10. check that work meets customer requirements
GS11. deliver consistent and reliable service to internal and external customers
GS12. work with co-workers and supervisor to resolve any issues that threaten disruption, increase
risk, cause delays or under-achievement of quality and targets as per the planned schedule

NSQC Approved || Capital Goods Skill Council 30


Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Work effectively with others 30 70 - -

PC1. accurately receive information and


instructions from the supervisor and fellow 3 7 - -
workers, getting clarification where required

PC2. accurately pass on information to authorized


persons who require it and within agreed 3 7 - -
timescale and confirm its receipt

PC3. give information to others clearly, at a pace


3 7 - -
and in a manner that helps them to understand

PC4. display helpful behavior by assisting others in


performing tasks in a positive manner, where 3 7 - -
required and possible

PC5. consult with and assist others to maximize


3 7 - -
effectiveness and efficiency in carrying out tasks

PC6. display appropriate communication etiquette


while working (Communication etiquette: do not
use abusive language; use appropriate titles and 3 7 - -
terms of respect; do not eat or chew while talking
(vice versa) etc.)

PC7. display active listening skills while interacting


3 7 - -
with others at work

PC8. use appropriate tone, pitch and language to


convey politeness, assertiveness, care and 3 7 - -
professionalism

PC9. demonstrate responsible and disciplined


behaviors at the workplace (Disciplined behaviors:
e.g. punctuality; completing tasks as per given 3 7 - -
time and standards; not gossiping and idling time;
eliminating waste, honesty, etc.)

PC10. escalate grievances and problems to


appropriate authority as per procedure to resolve 3 7 - -
them and avoid conflict

NOS Total 30 70 - -

NSQC Approved || Capital Goods Skill Council 31


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code CSC/N1336

NOS Name Work effectively with others

Sector Capital Goods

Machine Tools, Dies, Moulds and Press Tools, Plastics Manufacturing


Sub-Sector Machinery, Textile Manufacturing Machinery, Process Plant Machinery,
Electrical and Power Machinery, Light Engineering Goods

Occupation Machining

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 30/09/2021

Next Review Date 30/07/2024

NSQC Clearance Date 30/09/2021

Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for the Qualification Pack will be created by CGSC.

2. Performance Criteria (PC) have been assigned marks proportional to its importance in NOS. SSC will also
lay down proportion of marks for Theory and Skills Practical for each PC.

3. The assessment for the theory part will/may be based on knowledge bank of questions approved CGSC.

4. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected
elective/option NOS/set of NOS.

5. Assessment Agencies will create Assessor Guides comprising of Theory and Practical Assessment Set
and Guidelines for each examination/training centre (as per assessment criteria below). The same will be
approved by CGSC for adequacy.

6. To successfully attain Certification on the Qualification Pack, the trainee must score a minimum of 70%
in each Core NOS and minimum of 50% in all non-core NOS. In addition, a candidate needs to attain a
minimum overall pass percentage of 70% for certification.

NSQC Approved || Capital Goods Skill Council 32


Qualification Pack
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Minimum Aggregate Passing % at QP Level : 70

(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, to
successfully clear the Qualification Pack assessment.)

Assessment Weightage

Compulsory NOS

National Occupational Theory Practical Project Viva Total


Weightage
Standards Marks Marks Marks Marks Marks

CSC/N0115.Perform turning
operations on metal
components using 22 78 - - 100 70
Computer Numerically
Controlled (CNC) machines

CSC/N1335.Use basic
health and safety practices 36 64 - - 100 15
at the workplace

CSC/N1336.Work
30 70 - - 100 15
effectively with others

Total 88 212 - - 300 100

NSQC Approved || Capital Goods Skill Council 33


Qualification Pack

Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

CNC Computer Numerically Controlled

OD Outer Diameter

ID Inner Diameter

DTI Dial Test Indicators

CO2 Carbon Dioxide

CPR Cardiac Pulmonary Resuscitation

PPE Personal Protective Equipment

NSQC Approved || Capital Goods Skill Council 34


Qualification Pack

Glossary

Sector is a conglomeration of different business operations having


similar business and interests. It may also be defined as a distinct
Sector
subset of the economy whose components share similar characteristics
and interests.

Sub-sector is derived from a further breakdown based on the


Sub-sector
characteristics and interests of its components.

Occupation is a set of job roles, which perform similar/ related set of


Occupation
functions in an industry.

Job role defines a unique set of functions that together form a unique
Job role
employment opportunity in an organisation.

OS specify the standards of performance an individual must achieve


when carrying out a function in the workplace, together with the
Occupational
Knowledge and Understanding (KU) they need to meet that standard
Standards (OS)
consistently. Occupational Standards are applicable both in the Indian
and global contexts.

Performance Criteria Performance Criteria (PC) are statements that together specify the
(PC) standard of performance required when carrying out a task.

National
NOS are occupational standards which apply uniquely in the Indian
Occupational
context.
Standards (NOS)

QP comprises the set of OS, together with the educational, training and
Qualifications Pack
other criteria required to perform a job role. A QP is assigned a unique
(QP)
qualifications pack code.

Unit code is a unique identifier for an Occupational Standard, which is


Unit Code
denoted by an ‘N’

Unit title gives a clear overall statement about what the incumbent
Unit Title
should be able to do.

Description gives a short summary of the unit content. This would be


Description helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.

Scope is a set of statements specifying the range of variables that an


Scope individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.

NSQC Approved || Capital Goods Skill Council 35


Qualification Pack

Knowledge and Understanding (KU) are statements which together


Knowledge and specify the technical, generic, professional and organisational specific
Understanding (KU) knowledge that an individual needs in order to perform to the required
standard.

Organisational context includes the way the organisation is structured


Organisational
and how it operates, including the extent of operative knowledge
Context
managers have of their relevant areas of responsibility.

Technical knowledge is the specific knowledge needed to accomplish


Technical Knowledge
specific designated responsibilities.

Core skills or Generic Skills (GS) are a group of skills that are the key to
learning and working in today’s world. These skills are typically needed
Core Skills/ Generic
in any work environment in today’s world. These skills are typically
Skills (GS)
needed in any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.

Electives are NOS/set of NOS that are identified by the sector as


contributive to specialization in a job role. There may be multiple
Electives
electives within a QP for each specialized job role. Trainees must select
at least one elective for the successful completion of a QP with Electives.

Options are NOS/set of NOS that are identified by the sector as


Options additional skills. There may be multiple options within a QP. It is not
mandatory to select any of the options to complete a QP with Options.

NSQC Approved || Capital Goods Skill Council 36

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