#Maxima Plus Individual Option Brochure 2023
#Maxima Plus Individual Option Brochure 2023
#Maxima Plus Individual Option Brochure 2023
maxima PLUS
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CONTENTS
Welcome to Fedhealth
Contact details
WELCOME TO UNIQUE BENEFITS MAXIMA PLUS PROGRAMMES AND CONTRIBUTIONS CONTACT
FEDHEALTH PAID FROM RISK OVERVIEW WELLNESS INITIATIVES & BENEFIT TABLES DETAILS
Comprehensive cover.
Complete peace of mind.
Don’t pay for certain benefits Boasting an 84-year track record, Fedhealth Medical
until you need them with our Scheme has a solvency rate of 43.43% (as at 31 Decem-
30-day upgrade policy ber 2021), and a Global Credit Rating of AA-, retained for
14 consecutive years.
Generous in-hospital,
chronic, screening and Our financial health and expertise aside, it’s our philoso-
day-to-day benefits phy of being run ‘by members for members’ that helps
Don’t pay for certain benefits
us really put our members first in everything we do.
until you need them with our
30-day upgrade policy
Fedhealth pays more benefits from Risk than other
schemes, to help our members’ day-to-day savings last
longer. Some of these valuable benefits include unlimited
network GP visits, as well as seven days’ take-home
medication following a hospital stay, and trauma treat-
Our maxima EXEC and maxima PLUS options give members the peace of mind ment at a casualty ward whether you’re admitted to
that most of their healthcare needs will be met. This range leaves nothing to hospital or not.
chance, with ample in-hospital, chronic, screening and day-to-day cover covered
by the Risk benefit, as well as value-added additional benefits. In addition, it also Our maxiFED range, consisting of maxima EXEC and
features a Medical Savings Account for day-to-day expenses and a Threshold maxima PLUS, gives comprehensive cover that affords
benefit. maxima PLUS also has an Out-of-Hospital Expenses Benefit (OHEB). members total peace of mind. These options are struc-
tured to provide generous in-hospital, screening and
chronic cover, and day-to-day cover, through a Medical
Savings Account (MSA), a Threshold benefit and an
Out-of-Hospital Expenses Benefit (OHEB) (the latter on
CLICK HERE for more detail on the maxiFED benefits and what they offer members. maxima PLUS only).
Upgrades to higher options any time of year Trauma treatment at a casualty ward
Life happens, right? So whether you are diagnosed with a serious illness, get On Fedhealth, injuries that require medical treatment like stitches or the setting
married or discover that a baby is on the way, Fedhealth will let you upgrade to of a fractured bone, are covered whether you’re admitted to hospital or not.
a higher option that better suits your needs within 30 days of your diagnosis or Authorisation must be obtained within 48 hours and a co-payment of R750 per
circumstances changing. visit for non-PMBs applies to all options except maxima PLUS.
Take-home medication
Fedhealth pays for seven days of take-home medication when you’re discharged Child rates for financially dependent children
from hospital. The medication must however be dispensed by the hospital, and On Fedhealth, you pay child rates for children who still depend on you financially,
must reflect on the original hospital account. are unmarried and don’t earn more than the maximum social pension up to 27 years
of age.
Specialised radiology
Fedhealth covers specialised radiology such as MRI and CT scans from Risk,
whether it’s performed in- or out-of-hospital. A co-payment applies to non-PMB
MRI/CT scans on all options except maxima PLUS.
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Threshold benefit More info l Benefit table How much will I pay?
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group. UNLIMITED PRIVATE HOSPITAL COVER
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
On maxima PLUS members may use:
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Let’s take a look: maxima PLUS covers all admissions at any private hospital except the following hospitals, Zuid-Afrikaans
Hospital (City of Tshwane), Arwyp Medical Centre (Ekurhuleni), Busamed Modderfontein Private Hospital
In-hospital benefit overview More (City of
info Benefit tableHibiscus Hospital (Ugu), Mooimed Private Hospital (Dr Kenneth Kaunda), St Helena
l Johannesburg),
Private Hospital (Lejweleputswa), Capital Hospital (Durban), which have been excluded for 2023.
Emergency treatment at these 7 hospitals, however, will be covered in full without a co-payment but elective
procedures will attract a R7 800 co-payment.
Hospital account Doctors and Specialists Other healthcare Certain procedures at 270 hospital-based
e.g. anaesthetists providers day wards, day clinics PMB conditions
Fedhealth Network GPs e.g. X-rays and doctor’s rooms DSPs, formularies
Maternity and childhood benefit overview More info l Benefit table
and Specialists covered and referrals may
in full – non-network apply to avoid
GPs and Specialists co-pays.
covered up to
Mental Health benefit overview More info l Benefit table
Fedhealth Rate.
An emergency is unexpected, requiring immediate treatment to avoid lasting damage to organs, limbs or
Threshold benefit More info l Benefit table other body parts, or death. How much will I pay
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Mental Health benefit overview More info l Benefit table for additional chronic
Medication
conditions
This option covers medicine for additional chronic
conditions. The medicine for these conditions is
paid from an annual limit and will be covered in
Day-to-day benefits More info l Benefit table
full up to the Medicine Price List rate.
Threshold benefit More info l Benefit table How much will I pay?
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Threshold benefit More info l Benefit table How much will I pay?
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group. Screening benefit
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital. Packed with screenings for every life stage, Fedhealth’s screening benefit was created to stretch members’
day-to-day benefit by paying
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses more(OHEB).
Benefit from Risk. The Scheme pays for screenings for women’s, children’s,
cardiac, as well as general health (like an annual flu vaccine). This benefit covers the tests and assessments
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
done to help members either prevent illness or address specific conditions they may already have.
Threshold benefit More info l Benefit table How much will I pay
Threshold benefit More info l Benefit table How much will I pay
Stoma therapy Terminal care Post-active treatment Alignd benefit for
Paid from terminal palliative care
care benefit up to
annual limit per family.
Cancer cover
Fedhealth Oncology Programme Radiology – specialised
• Fedhealth members diagnosed with cancer must Specialised radiology (e.g. CT scans, MRIs, angiography,
Let’s take a look: Independent Clinical Oncology Network (ICON) Stoma therapy
The Scheme has contracted with ICON, a network Stoma therapy will be paid from Risk. Pre-authorisation
of oncologists that includes 75% of all practicing not required.
oncologists
table in South Africa.
In-hospital benefit overview More info l Benefit
Alignd
Chemotherapy and associated medicine Fedhealth has partnered with Alignd to offer members
Chemotherapy and medicine directly associated with serious illnesses, like advanced cancer, extra care.
with the treatment of cancer will be paid from the The benefit covers an initial consultation with a palliative
Chronic benefit overview More info l Benefit table
oncology benefit, provided a valid authorisation has care trained doctor to assess their needs holistically.
been obtained. Counselling for the member and their family is included,
as is putting in place an advance healthcare plan or living
Radiotherapy will. Three follow-up doctor consultations, and two follow-
Radiotherapy will be paid from the oncology benefit, up social worker consultations per year are also covered.
Screening benefit overview More info l Benefit table
provided a valid authorisation has been obtained.
Terminal care and private nursing
Oncologist consultations and hospital visits • Accommodation in a hospice or terminal care facility
• Paid from the oncology benefit while the member will be covered from the Terminal Care Benefit up to
Cancer cover overview More info l Benefit
hastable
an active chemotherapy or radiotherapy R34 500 per family per year.
authorisation. Prior to starting treatment, consults • Pre-authorisation must be obtained from the Hospital
are paid from Savings. Authorisation Centre.
• Hospital visits are pre-authorised at the same time • Private nursing will be paid from the Alternatives to
as the authorisation for chemotherapy or radiation. Hospitalisation benefit, where available.
Maternity and childhood benefit overview More info l Benefit tableof visits authorised and the period for which
Number
these visits are authorised will be detailed. Post-active treatment
• Post-active refers to the time when the member actually
Pathology had last active treatment (e.g. hormone therapy,
Oncology-related pathology claims are paid from chemotherapy or radiotherapy).
Mental Health benefit overview More info l Benefit table
the oncology benefit while the member is receiving • “For life” means that the member will remain on the
chemo or radiotherapy treatment, provided that the oncology programme as long as the cancer is in
member has a valid authorisation. A list of appropriate remission.
pathology codes has been defined and these claims • Whilst in remission, a list of consultation, radiology
and pathology codes has been defined and claims are
Day-to-day benefits More info l are automatically
Benefit table paid from the oncology benefit.
automatically paid for life from the oncology benefit.
Radiology – general Should the condition regress, the active treatment
Claims are paid from the oncology benefit while the benefit will be reinstated upon submission of a new
member is receiving treatment (chemotherapy or treatment plan.
Threshold benefit More info l Benefit table provided that the member has a valid
radiotherapy), How much will I pay
authorisation. A list of appropriate radiology codes
has been defined and these claims are automatically
paid from the oncology benefit.
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
2D antenatal
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth scans
Nurse Line for medicalAnte-
adviceand postnatal
and the Antenatal
MediTaxi transport service. classes Amniocentesis
consultations with a
midwife, network GP or
Let’s take a look: gynaecologist
Optical screening Only pay for 3 children Trauma treatment in a Child rates for
Threshold benefit More info l Benefit
for children agedtable
5 casualty ward How much
financially will I pay
dependent
to 8 years children up to age 27
APPLIANCES
Breast pumps and nebulisers covered from Savings (NAPPI code required).
Create your aid.
WELCOME TO UNIQUE BENEFITS MAXIMA PLUS PROGRAMMES AND CONTRIBUTIONS CONTACT
FEDHEALTH PAID FROM RISK OVERVIEW WELLNESS INITIATIVES & BENEFIT TABLES DETAILS
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Threshold benefit More info l Benefit table How much will I pay
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Chronic benefit overview More info l Benefit table This benefit covers:
Mental Health Chronic medication Ambulatory care In-hospital cover Mental Health
Cancer cover overview MoreResource
info l Benefit
Hub
table plans Programme
Mental Health benefit overview More info l Benefit table PMB conditions:
Up to 21 days
in-hospital OR up
to 15 psychotherapy
sessions
Day-to-day benefits More info l Benefit table
out-of-hospital.
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
Mental health benefit
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
Fedhealth
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various supports
lifestyle, wellness and members with mental
physical screenings health
tailored to your Factors to consider before an admission:
age group. conditions by making the following benefits available Is the member’s doctor on the Fedhealth Network?
to members:
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and All Scheme options have a GP and specialist network
physio, and seven days of take-home medication upon discharge from hospital. applicable. Should the member choose not to use
Mental
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and Health Resource Hub
an Out-of-Hospital-Expenses Benefit (OHEB). network providers, the Scheme will only refund
The Mental Health Resource Hub provides credible treatment up to the Fedhealth Rate for non-network
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
mental health information and support channels. It’s GPs and specialists. The member will have a shortfall
available via the Fedhealth Family Room or members should the healthcare professional charge more.
Let’s take a look: can visit www.medscheme.com/mental-wellness-
resource-hub/ Mental Health Programme
• Fedhealth’s Mental Health Programme is available
In-hospital benefit overview More info l Benefit table
Chronic Benefit to all qualifying members who’ve been diagnosed
• Funding of chronic medicine for non-PMB mental with mental health conditions, including depression
health conditions is limited to a diagnosis list and and bipolar mood disorder.
chronic limits: refer to benefit tables for more • The programme uses innovative solutions for
information. member empowerment and education with the
Chronic benefit overview More info l Benefit table support of a dedicated Care Manager.
Ambulatory Care Plans
• A care plan is a list of the type and number of Panda Mental Health Support App
services that’s likely to be needed for management Panda makes mental health benefits and support
Screening benefit overview More info l Benefit
of atable
diagnosis in an out-of-hospital setting. available through the Fedhealth Member App.
• Fedhealth covers these costs from the member’s • Fedhealth members have FREE access to all
available Scheme limits, subject to the use of the aspects of the Panda Bamboo Forest; videos and
Fedhealth Network Providers. Once the member’s exercises; training; reading materials; and live
Scheme limits are used up, further services, as virtual group sessions.
Cancer cover overview More info l Benefit table
listed in their care plan, will continue to be paid • Individual virtual consultations with registered
from Risk. To ensure payment from the correct counselors are subject to standard scheme
benefit, the member must make sure that every benefits.
claim sent has an ICD-10 code reflected on it.
Maternity and childhood benefit overview More info l Benefit
• Thetable
PMBs allow for a combined benefit of up to
21 days in-hospital or up to 15 out-of-hospital
psychotherapy sessions for major affective
disorders. These out-of-hospital psychotherapy
sessions are made available as part of the
Mental Health benefit overview More info l Benefit table
member’s care plan on request from their treating
healthcare provider.
In-hospital Benefits
Day-to-day benefits More info l Benefit tablethe PMBs allow for a combined benefit of
As above,
up to 21 days in-hospital or up to 15 out-of-hospital
psychotherapy sessions for major affective disorders.
Admission into a facility for a mental health
Threshold benefit More info l Benefit tablediagnosis requires authorisation. How much will I pay
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years DAY-TO-DAY BENEFIT
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
This benefit covers:
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Threshold benefit More info l Benefit table How much will I pay
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Day-to-day benefits
Let’s take a look: Unlimited network GP visits Medical Savings Account 2. Infant hearing screening benefit
The Savings Account pays for day-to-day expenses first
Unlimited GP consultations at a Fedhealth Network GP We pay for a screening test including the consultation
(from the beginning of the year) and pays expenses
once OHEB has been depleted on maxima PLUS. from birth up to the age of 8 weeks with an audiologist.
In-hospital benefit overview More info l Benefit table
up to the actual cost. In some cases, if the member has This benefit is covered up to the Fedhealth Rate.
Treatment for 30 days after discharge from hospital money available in their Savings Account, they can use
(post-hospitalisation benefit) this to pay co-payments. However, a co-payment for a Paed-IQ advice line
We pay for follow-up treatment that may be required Prescribed Minimum Benefit (PMB) condition cannot be Paed-IQ is a 24/7 telephone advisory service available
after a hospital event for up to 30 days after the date paidtable
from the Savings Account. The Savings Account to all parents with children under the age of 14 years.
Chronic benefit overview of discharge. This treatment includes More info l Benefit
physiotherapy, works differently to other benefits in that the member This service aims to support and advise parents on any
x-rays and pathology, but does not cover follow-up carries any remaining amount over to the next year. healthcare related childcare issues.
consultations with specialists or GPs. Call 0860 444 128 to access this great service.
Maternity benefit
Screening benefit overviewTake-home medicine More info l Benefit Thistable
benefit covers two x 2D scans, antenatal classes up Female contraception
We pay for seven days of take-home medicine when the to R1 160, twelve ante- and/ or postnatal consultations Female contraception like oral, patches, contraceptive
member is discharged from hospital. The medicine can with a midwife, network GP or gynaecologist, rings, certain injectables, and IUDs that include Mirena®
either be dispensed by the hospital and reflect on the amniocentesis. Thereafter, paid from Savings and OHEB. is paid from Risk. Must be prescribed by a GP or
original hospital account or be dispensed by a pharmacy gynaecologist; not applicable to pills prescribed for acne.
Cancer cover overview More info
on the same day as the member is discharged from l Benefit table Baby Programme
Fedhealth
hospital. We offer a free maternity programme for pregnant
members and beneficiaries offering support, advice and
Specialised radiology a handy baby bag.
MRI/ CT scans are covered whether they’re performed
Maternity and childhood benefit overview
in- or out-of-hospital.
More info l Benefit table
Doula benefit
maxima PLUS Unlimited at Fedhealth Rate. no We pay up to R3 000 per delivery for a Doula (a labour
co-payment applies on this option. coach during natural childbirth).
maxima PLUS
Fedhealth’s most extensive medical cover for members in their later years
maxima PLUS is a comprehensive medical aid plan that will give you peace of mind that your health is well taken care of.
It features generous unlimited private in-hospital cover, a chronic disease benefit and a screening benefit for various lifestyle, wellness and physical screenings tailored to your
age group.
You will also enjoy day-to-day benefits paid from Risk, such as specialised radiology like MRI and CT scans, a 30-day post-hospitalisation treatment benefit like X-rays and
physio, and seven days of take-home medication upon discharge from hospital.
On this option, you have substantial Fedhealth Savings for your day-to-day medical expenses, a Threshold benefit and an Out-of-Hospital-Expenses Benefit (OHEB).
By choosing maxima PLUS, you can also look forward to rich value added benefits like the 24-hour Fedhealth Nurse Line for medical advice and the MediTaxi transport service.
Threshold benefit More info l Benefit table How much will I pay
maxima PLUS covers all admissions at any private In-hospital dentistry benefit for children under 7 We cover the hospital and anaesthetist. Dentist will be
paid from day-to-day benefits
hospital except the following hospitals: Zuid-Afrikaans
Hospital (City of Tshwane), Arwyp Medical Centre Oncology: oncologist consultations, visits, treatment Unlimited at preferred provider* and paid from
(Ekurhuleni), Busamed Modderfontein Private Hospital and materials for chemotherapy and radiotherapy, Enhanced protocol
(City of Johannesburg), Hibiscus Hospital (Ugu), approved medication, radiology and pathology
Mooimed Private Hospital (Dr Kenneth Kaunda), St He- Reimbursement rate if you don’t use preferred Up to the Fedhealth Rate
lena Private Hospital (Lejweleputswa), Capital Hospital providers
(Durban), which will not be covered in full for 2023. Organ transplant including immunosuppression Unlimited (see HPT)
Emergency treatment at these 7 hospitals, however, medication
will be covered in full without a co-payment but Corneal graft R36 300 per beneficiary
elective procedures will attract a R7 800 co-payment.
Pathology, radiology (general) Unlimited up to the Fedhealth Rate
Healthcare Professional Tariff in-hospital (HPT)
Physiotherapy Unlimited subject to medical practitioner referral
Fedhealth Network GPs and Specialists Covered unlimited. Paid in full
Psychiatric services: accommodation in a general R45 100 (See HPT)
Non-network GPs Paid up to the Fedhealth Rate ward, procedures, ECT, materials and hospital
Non-network Specialists Paid up to 200% of the Fedhealth Rate equipment, consultations and visits, medicines and
injection material
Other Healthcare Professionals Paid up to 300% of the Fedhealth Rate
Renal dialysis (chronic): consultations, visits, Unlimited up to the Fedhealth Rate at Designated
Prescribed Minimum Benefits (PMB): Treatment for PMB To have the treatment for PMB conditions covered in all services, materials and medicines associated with Service Provider (DSP). A 40% co-payment applies
conditions can be funded in two ways: full, you will have to use Fedhealth Network GPs and the cost of renal dialysis where a DSP provider is not used
Specialists.
Specialised Medication (e.g. biologicals) Benefit R390 400 at cost
Should you choose not to make use of network (oncology & non-oncology)
providers, the Scheme will only refund treatment up
to the Fedhealth Rate for non-network GPs and 200% Specialised radiology Unlimited at Fedhealth Rate
of the Fedhealth Rate for non-network specialists. You Spinal surgery No benefit unless utilisation of Conservative Back &
will have a shortfall should the healthcare professional Neck Rehabilitation Programme has been completed
charge more
Terminal care benefit R34 500 at Fedhealth Rate
Hospitalisation costs: accommodation in a general ward, Unlimited at negotiated tariff. Private ward cover
high care ward and intensive care unit, theatre fees, when available for maternity admissions * ICON – Independent Clinical Oncology Network.
medicine, material and hospital apparatus
Additional medical services (dietetics, occupational Unlimited subject to medical practitioner referral
therapy and speech therapy)
Alternatives to hospitalisation:
Nursing services, private nurse practitioners & nursing
agencies Unlimited at negotiated tariff
Sub-acute facilities, physical rehabilitation facilities
Appliances, external accessories and orthotics Unlimited at cost
Blood, blood equivalents and blood products Unlimited
Preferred Provider Clicks, Dis-Chem, Medirite & Pharmacy Direct Acne (up to the age of 21), Allergic rhinitis (up to the age of 18), Alzheimer’s Disease, Angina, Ankylosing Spondylitis,
Anorexia Nervosa, Attention Deficit Hyperactivity Disorder (from 6 to the age of 18), Barrett’s Oesophagus, Benign Prostatic
Hyperplasia, Bulimia Nervosa, Conn’s Syndrome, Cushing’s Syndrome, Cystic Fibrosis, Deep Vein Thrombosis, Depression,
Dermatomyositis, Eczema (up to the age of 18), Gastro-Oesophageal Reflux Disease, Generalised Anxiety Disorder, Gout,
Hypoparathyroidism, Menopause, Motor Neuron Disease, Muscular Dystrophy, Myasthenia Gravis, Narcolepsy, Obsessive
Compulsive Disorder, Osteoporosis, Paget’s Disease, Pancreatic Disease, Panic Disorder, Paraplegia/ Quadriplegia
(associated medicine), Pemphigus, Polyarteritis Nodosa, Post-Traumatic Stress Disorder, Pulmonary Interstitial Fibrosis,
Scleroderma, Stroke, Thromboangitis Obliterans, Thrombocytopaenic Purpura, Tourette’s Syndrome, Valvular Heart Disease,
Zollinger-Ellison Syndrome
These procedures must be pre-authorised. If the procedure is performed without pre-authorisation, the full amount will be paid from day-to-day benefits or self-funded by the member and will not accumulate towards the Threshold level.
If authorisation is requested after the procedure has taken place, a R1 000 penalty will apply which will be paid from day-to-day benefits or self-funded by the member, without accumulating to the Threshold level.
Gynaecology Meatotomy for meatal stenosis Dressings under anaesthesia Biopsy - all eye structures Excision of benign lesions (scalp/neck/hands/
Bartholin cyst drainage/excision/ Orchidopexy for undescended testis Excision lipoma/cysts/tumours Blepheroplasty feet/trunk/limbs)
marsupialisation Urethrocystoscopy for urinary incontinence Excision of sweat glands (axilla Canthotomy Excision of malignant lesions and margins
Biopsy - vulva, vagina, cervix, perineum inguinal) and simple repair Cataract surgery (face, lips, nose, ears, eyelids) + flap
Cauterisation of warts – all methods Orthopaedics Excision skin/subcutaneous tissue Choroid related procedures Flaps – delay/sectioning
Colposcopy Amputation Fistula related procedures Ciliary body procedures Malignant lesions – destruction and removal via
Diagnostic hysteroscopy Arthrocentesis Foreign body removal Conjunctival procedures e.g. pterygium surgery non-incision intervention
Endometrial and cervical procedures (includes Arthrodesis of hand/elbow/foot/wrist Frenumectomy/frenulectomy/frenectomy Cornea related procedures z-plasty
dilatation and curettage endometrial ablation, Arthroscopy Gastroscopy/ oesophagogastroduodenoscopy, Enucleation/Implant insertion/removal
cervical cerclage, LLETZ) Arthrotomy - all joints & biopsy & synovectomy Hernia repair Fine needle aspiration - all eye structures Procedures performed in a doctor’s room
Fine needle aspiration - cytology Aspiration/intra-articular injection of joints Implant removal/reinsertion Foreign body removal or suitably equipped procedure room
Foreign body removal – vagina Biopsy – bone Nail/nail bed related procedures Intra ocular injection e.g. Avastin, including In addition, the following procedures will be
Laparoscopic gynaecological procedures Bunionectomy Proctoscopy and removal of polyps Glaucoma paid from the in-hospital benefit if performed in
Ovarian cyst(s) drainage Capsulectomy/Capsulotomy Sigmoidoscopy Iris related procedures e.g. iridectomy a doctor’s room or
Sterilisation Carpal tunnel release Small bowel endoscopy Orbitotomy suitably equipped procedure room, at up to
Cartilage grafts Wound debridement (skin/ subcutaneous Probing & repair of tear ducts 100% of the Fedhealth Rate. Pre-authorisation
Urology Closed fracture procedures tissue) Ptosis must be obtained and should no pre-
Adults Contracture release Retinal surgery authorisation take place, reimbursement will
Bilateral total orchidectomy for prostate cancer Dislocation ENT Surgery Sclera related procedures be restricted to the member’s available
Bladder biopsy (cancer and other conditions) Excision/Resection bone Adenoidectomy Strabismus repair day-to-day benefit or self-funded by the
Bouginage for urethral stricture Foreign body removal - muscle tendon sheath Antrostomy Treatment of progressive retinopathy member. This will not accumulate to the
Circumcision Ganglionectomy Biopsies, including DPP (Diagnostic Trichiasis correction (non forceps) Threshold Level:
Cystotomy with insertion of ureteric catheter Grafts - bone/tendon Proof Puncture)
or stent Injection of tendon/ligament ENT Endoscopy (nasal endoscopy, Neurosurgery Gastroscopy (no general anaesthetic will be
Cystourethroscopy & urethrotomy trigger points/ganglion cyst laryngoscopy, diagnostic and Biopsy of spinal cord/nerve paid for)
Cystourethroscopy therapeutic Injection therapeutic carpal tunnel interventional) Injection of diagnostic/therapeutic agents Colonoscopy (no general anaesthetic will be
DJ stent removal post pyeloplasty Implant/wire/pin insertion or removal Foreign body removal - auditory canal with/without catheter/needle insertion into paid for)
Foreign body removal Ligament repair/reconstruction Middle ear procedures including intrathecal space with/without imaging Flexible sigmoidoscopy
Hydrocelectomy for vaginal hydrocele Manipulation stapes surgery guidance Indirect laryngoscopy
Laparoscopy for ureteroneocystostomy & Minor joint arthroplasty Mastoidectomy Injection of neurolytic agents - all agents, all Removal of impacted wisdom teeth
cystoscopy and ureteral stent placement (intercarpal, carpometacarpal and Tympanic membrane related procedures sites Intravenous administration of bolus injections
Open cystolithotomy for bladder stone metacarpophalangeal, interphalangeal (includes myringotomy with/without grommets, Intraneural Injection of anaesthetic agents with/ for medicines that include antimicrobials and
Penile biopsy joint arthroplasty) tympanoplasty, tympanolysis) without continous infusion immunoglobulins (payment of immunoglobulins
Penile lesions removal - all methods Muscle transfer/release Nasal surgery/procedures (includes nasal Electroconvulsive therapy is subject to the Specialised Medication Benefit)
Scope and pyelogram Open treatment fracture bleeds (control), reduction of nose fracture, Fine needle aspiration biopsy
Second stage urethroplasty post stage 1 Orthopaedic casts/spica procedures rhinoplasty, septoplasty, turbinectomy, nasal Dental Excision of nailbed
Testicular biopsy for infertility Tenotomy - all areas turbinate repair) Dental procedures Drainage of abscess or cyst
Urethrocystoscopy for bladder outlet Oral cavity related procedures, including Injection of varicose veins
obstruction General Surgery biopsies Maxillofacial Surgery Excision of superficial benign tumours
Urethrolithotomy - lower 1/3 ureter Anal procedures, including dilatations, biopsies, Salivary gland related procedures Fixation device application Superficial foreign body removal
Varicocelectomy for varicocele fissure repairs, haemorrhoidectomies Sinus related surgery Nasal plugging for epistaxis
Vasectomy Biopsy - lymph node, muscle, skin, soft tissue Tonsillectomy Plastic and Reconstructive Surgery Cauterisation of warts
Paediatrics Breast biopsy/ removal lesion (s) Repair wound with layers (scalp/axillae/ Bartholin cyst excision
Circumcision - all indications Colonoscopy Ophthalmology trunk/limbs)
Glandulo-cavernous shunt for priapism Drainage of abscesses/ haematomas/cysts Anterior and/or posterior chamber related Repair wound lesions (scalp/hands/neck/
Hydrocelectomy for congenital hydrocele (subcutaneous/submucosal) procedures e.g. vitrectomy feet/face)
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
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Corporate wellness days
Corporate wellness days
Corporate wellness days provide the opportunity to create
awareness, education, prevention, screening and targeted
Diabetes Care interventions that support positive lifestyle changes. These days are
well-received, as it is convenient for Fedhealth members to have
Emergency transport/response these services at their place of work. In addition to the clinical value
that can be derived from wellness days, they provide Fedhealth
with the opportunity to market the Scheme to clients and potential
Fedhealth Conservative Back and Neck Rehabilitation Programme clients.
Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
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Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/ response
Emergency transport/response
Through our partner Europ Assistance, we provide all members
with emergency transport in an emergency situation.
Fedhealth Conservative Back and Neck Rehabilitation Programme
Hospital at Home
MediTaxi
Paed-IQ
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/response
Fedhealth Conservative Back and
Fedhealth Conservative Back and Neck Rehabilitation Programme
Neck Rehabilitation Programme
GoSmokeFree Smoking Cessation Programme Fedhealth has an established intervention for members suffering
from back and neck problems. Built on the principle of active
muscle reconditioning, it’s supported by clinical studies showing
Health Risk Assessments that exercise reduces pain and can normalise function in many
instances. The programme takes a comprehensive and holistic
Hospital at Home approach to chronic back and neck pain and offers individualised
treatment to qualifying members. After an initial assessment,
beneficiaries may receive treatment up to twice a week for six
MediTaxi weeks and a home based protocol for long-term care. Email
[email protected] for more information about the
programme.
24-hour Nurse Line
Paed-IQ
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/response
MediTaxi All smokers have a yearly benefit for the GoSmokeFree programme
which is payable from risk benefits. The service comprises a pre-quit
assessment and support sessions and features an individual plan to
24-hour Nurse Line help with smoking cessation. Visit gosmokefree.co.za to find out
more about this benefit.
Paed-IQ
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/response
Paed-IQ
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/response
SOS Call Me
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
MediTaxi
MediTaxi is a medical taxi service available to Fedhealth members
who’ve had hospital authorisations in Cape Town, Johannesburg,
24-hour Nurse Line Pretoria and Durban. Members can access the 24/7 MediTaxi
benefit to take them to follow-up doctor’s appointments, if
Paed-IQ they’ve undergone an authorised operation or medical treatment
that prevents them from driving. Limited to two return trips per
member/ beneficiary per annum.
Sisters-on-Site
SOS Call Me
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
SOS Call Me
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
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Diabetes Care
Emergency transport/response
Hospital at Home
MediTaxi
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management) AfA (HIV Management)
Monday to Friday 08h00 – 17h00
Tel: 0860 100 646
Email: [email protected]
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Web: www.aidforaids.co.za
SMS (call me): 083 410 9078
Ambulance Services
Disease Management
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Tel: 0860 100 572
Email: [email protected]
Ambulance Services
Disease Management
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Ambulance Services
Europ Assistance
Tel: 0860 333 432
Disease Management
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Chronic Medicine
Chronic Medicine Management
Management
Monday to Thursday 08h30 – 17h00
Disease Management Friday 09h00 – 17h00
Tel: 0860 002 153
Email: [email protected]
Postal address: PO Box 38632, Pinelands, 7430
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Disease Management
Monday to Friday 08h00 – 16h30
Tel: 0860 002 153
Email: [email protected]
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fedhealth Baby
Monday to Friday 08h00 – 17h00
Tel: 0861 116 016
Email: [email protected]
Fedhealth Customer Service Centre Web: www.babyhealth.co.za
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fedhealth Customer
Fedhealth Customer Service Centre
Service Centre
Monday to Thursday 08h30 – 17h00
Fedhealth Oncology Programme Friday 09h00 – 17h00
Tel: 0860 002 153
Email: [email protected]
Claim submission: [email protected]
Fraud Hotline Web: www.fedhealth.co.za
Postal address: Private Bag X3045, Randburg, 2125
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fedhealth Oncology
Fedhealth Oncology Programme Programme
Monday to Friday 08h00 – 16h00
Tel: 0860 100 572
Fraud Hotline Email: [email protected]
Postal address: P O Box 38632, Pinelands, 7430
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fraud Hotline
Fraud Hotline
Tel: 0800 112 811
Contact details
AfA (HIV Management)
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Ambulance Services
Disease Management
Fedhealth Baby
Fraud Hotline
Contact details
AfA (HIV Management)
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Ambulance Services
Contact details
AfA (HIV Management)
Medirite Pharmacy
Tel: 0800 222 617
Fedhealth Baby To locate a store, go to: www.medirite.co.za and
select Store Locator
Pharmacy Direct
Monday to Friday 07h30 – 17h00
Fedhealth Oncology Programme Tel: 0860 027 800
Fax: 0866 114 000/ 1/ 2/ 3/ 4
Email: [email protected]
Web: www.pharmacydirect.co.za
SMS (call me): 083 690 8934
Fraud Hotline
Clicks Direct Medicines
Tel: 0861 444 405
Email: [email protected]
Hospital Authorisation Centre
Dis-Chem Direct Courier
Tel: 011 589 2788
Email: [email protected]
Medscheme Client Service Centres
Medirite Courier Pharmacy
Tel: 0800 010 701
Email: medirite.courier@shoprite
Preferred Provider Pharmacies