INSTALLATION AND OPERATION MANUAL

HITACHI WIRED CONTROLLER

Installation and Operation Manual

Model

HCWA21NEWH

HPU2017003HA
 CONTENTS

Safety precautions ......................................................................................1

Wired Controller installation ......................................................................3

Wired Controller introduction ....................................................................8

Wired Controller ...........................................................................................8
LCD Screen...................................................................................................9

Basic Operation.........................................................................................10

Function Set...............................................................................................11
Super mode .................................................................................................11
Mute mode...................................................................................................11
Sleep mode ................................................................................................11
Button Lock .................................................................................................12
Filter Clean Reset .......................................................................................12
Clock Set .....................................................................................................12
Single Timer ON/OFF ................................................................................13
Daily ON/OFF Timer ..................................................................................13
Weekly Timer...............................................................................................14

Maintenance, Troubleshooting and After-Sale Service .........................15

 Safety Precautions
1. Important Notice
● We pursue a policy of continuous improvement in design and performance of products.
Company reserves the right to change the specifications without notice.
● We cannot anticipate every possible circumstance that might involve a potential hazard.
● No part of this manual can be reproduced without written permission.
● Signal words (DANGER, WARNING and CAUTION) are used to identify levels of hazard
seriousness.
Definitions for identifying hazard levels are provided below with their respective signal words.

！ : Immediate hazards which WILL result in severe personal

injury or death.
！ : Hazards or unsafe practices which COULD result in severe
personal injury or death.

！ : Hazards or unsafe practices which COULD result in minor

personal injury or product or property damage.
Useful information for operation and/or maintenance.
● Installation and maintenance should be performed by a qualified personnel.
● If you have any questions, contact your distributor or dealer.
● This manual should be considered as a permanent part of the air conditioning equipment
and should remain with it.
2. Product inspection
● Upon receiving this product, inspect it for any shipping damage.
Claims for damage, either apparent or concealed, should be filed immediately with the
shipping company.
● Ensure that all accessories are included with the unit according to the accessories list.
● Check the model number to determine if they are correct.
The standard utilization of the unit shall be explained in this manual.
Therefore, the utilization of the unit other than those indicated in this manual is not
recommended.
● Follow local codes and regulations when installing the wired controller.
● Please contact your local agent, as the occasion arises.
Our company disclaims all responsibility for changing the equipment without our
company's written consent.
3. Safety summary
！
● User should not install the appliance. Only an authorized personnel should perform the
installation. Improper installation could cause damage by fire or electric shock.
●
Perform the installation correctly referring to the installation manual.
Incorrect installation could cause a personal injury due to fire or electric shock.
●
Do not splash water on the appliance and do not touch it with wet hands.
These products are equipped with electrical components, only an authorized personnel
should perform the installation.
● Must not touch or regulate safety device in the appliance. Otherwise serious accident may
occur.
1
Safety Precautions
● Please be sure to cut off the main power supply before opening the panel to repair.
● Please use specified cable. Connect it firmly to the connection terminals avoiding the shielding.
Do not apply wire stress to these parts. Otherwise it might cause electric shock or fire, etc.
● Install the appliance on the base that can support its weight. Otherwise it may cause injury in
the event the appliance falls off the base.
● Connect with the electric supply after installation and check electric leakage.

！
● Avoid the following places for installation where appliance may fail to operate normally:
·Places with presence of oils.
·Places where sulfide gas occurs such as hot springs.
·Places with a flammable environment.
·Salty places such as coastal regions.
·Places with high temperature, electric signals or flames, which may lead to heat or fire.
·Where there is high-frequency or wireless equipment, which can cause interference.
·Moisture or water flooding place. Once the water enters inside the wired controller, electric
shock or electronic parts failure may occur.
● Do not install the appliance or connect the wires before reading the manual.
● Usage of spray such as pesticides, paint, hair gel or other toxic gases within 1 meter of the
appliance is prohibited.
● If the ELB (Electric Leakage Break) or fuse trouble is liable to occur, please consult local
service provider.
● Do NOT place any object on the unit that is not related to the appliance. Protect the wires,
electrical parts, etc. from rats or other small animals. If not protected, rats may gnaw at
unprotected parts and at the worst, a fire will occur.
● Firmly connect wires. Excessive force may cause shortcircuit.
● If the electric box or fuse break happens frequently, please consult local service provider.

！
● Install indoor unit, outdoor unit, wired controller or cables at least 3 meters away from high-frequency
electric signal source (such as medical appliance).
● Do not tread on products or place anything on it.
● Choose a place as described below to install wired controller to let TEMP. sensor work normally.
A. A place where average temperature in the room can be detected.
B. A place which is not exposed to direct sunlight.
C. Avoid extremely hot or cold locations.
● Do not play with the wired controller.

2
 Wired Controller Installation
Checking accessories
Check that the following accessories are included with the unit before installation：
Manual Quality certification Screw Controlling cable Connecting terminal

1pc 1pc 2 pcs 2 pcs 1pc

How to install
1.Selecting the Installation Location.
Please select the installation location according to safety precautions .
2. Removing the upper cover of the wired controller.

Insert the slotted screwdriver in the slots,

and press on it for removal.

Note:
Control board of the wired controller is placed on upper cover.
Please protect it from being scratched during removal and installation!
3.Remove the insulating strip of the battery.
Otherwise the wired controller cannot work normally after installation!
4.Wiring.
① Leading out wire
Pull one of the attached controlling cable out of the lower cover from the rear round hole.

*Lead out the wire toward the arrow

direction!

3
Wired Controller Installation
② Wiring
upper cover lower cover

Circuit board of
wired controller

A.Connect the controlling cable with upper cover terminal as the figure above.
B.Connect the other attached controlling cable with indoor unit control board.
C.Connect the 2 controlling cables with attached connecting terminal as the figure below:
YL YL
D RX
Controlling cable BL RX
TXD
D
BL Controlling cable
TXD
+12V +12V
GN D
D GN
RD RD
BK BK

Firmly fasten the connection cord after connection.

5. Securing the lower cover.
Please secure the lower cover with the attached screws (2 pcs) on the wall or embedded box.

Custom parameters
The internal parameters of the wired controller can be set with the actual usage conditions.
The catalogue of custom-setting parameters is shown as follows:

4
 Wired Controller Installation
Custom-
setting
parameter Implication of code display Description Remarks
code
3 boot When “boot” blinks, press “ ” to restore to
factory default and quit parameter set.
6 Temperature display setting 0-Display the set temperature;
1-Display the indoor environment temperature
7 Temperature measurement 0-Display in Celsius;
unit display setting 1-Display in Fahrenheit degree The
0-Heat pump type air conditioner; factory
8 Cooling only setting setting
1-Cooling only air conditioner defaults to
10 Temperature limits revision 0-Not permitted; 1-Permitted 0
setting
11 Environment temperature 0-Not permitted; 1-Permitted
revision setting
The method of setting the custom parameters

Function code

Self-setting parameter code

1 Press and hold " ", " " and " " buttons at the same time for 5s, to access the
parameter custom-setting mode, and the screen will display the self-setting parameter code
and icon .
2 Press the “ " button to select the custom-setting parameter code, and function code will
also be displayed on the LCD.
3 Press the " " (up) button or " " (minus) button to select the function code and press
"ON/OFF" button to confirm the setting.
Note:
It will directly exit custom setting mode without saving the setting if there is no operation within 30s.
Parameter setting
The wired controller room temperature display and limit set temperature can be revised if needed.
Before setting, please check if these parameters are enabled to be revised, for details, see
Custom parameters.
1.Temperature limit setting
Default temperature set point range is (16-30)℃. You can change the range when needed. For
example, in cooling mode, temperature adjustment range could be changed to (23-30)℃; in
heating mode, it could be changed to (16-23)℃. The temperature limit is only effective for the
cooling and heating modes.

5
Wired Controller Installation

Temp. limit setting (cooling mode) Temp. limit setting (heating mode)
Setting method:
1 Press down the " " and " " button at the same time for 5s to enter parameter setting mode.
2 Press " " or " " until set temp. icon " " cooling mode icon " " and temp.all values will
blink on the display, press " " to enter cooling temp. limit setting mode.
3 Press the " " or " " button to adjust the lowest cooling temperature value.
4 Press the " " button to confirm the setting and enter heating temp. limit setting mode, temp. icon
" " heating mode icon " " and temp. all values will blink on the display.
5 Press the " " or " " button to adjust the highest heating temp. value.
6 Press the " " button to confirm the setting, save the setting and exit.
How to quit:
Press the " " button to exit without settings.
2.Room temperature correction
Setting room temperature correction is for particular cases (e.g. remote located at an area with
different temperature than the room) : wired controller is set to display room temperature,
but the room temperature detected is different from the actual room temperature, so setting
correction is necessary.

Room temperature correction value

Room temperature correction

Setting method:
1 Press and hold the " " and " " button at the same time for 5s to enter parameter setting mode.
2 Press " " or " " until room temperature icon " " and temp. value start blinking on the screen,
and press " " to enter room temp. correction mode.
3 Press the " " or " " button to adjust the room temperature value within an offset of ±10℃ of the
current temperature.
4 Press the " " button to confirm the setting, save the setting and exit.
6
 Wired Controller Installation
How to cancel:
Press the " " button to exit without saving, all values will blink on the display.
Upper cover assembly
Align the upper cover with the hasp of lower cover of the wired controller, and then press the
upper cover onto the lower cover.
After installation, tear off protective sticker attached on the display of wired controller.
Hasp

Hasp

7
Wired Controller Introduction
Wired controller

1 2 3 4 5 6

1 ON/OFF BUTTON
The appliance will be started or stopped when this button is pressed.
2 MODE BUTTON
Press this button to select the operation mode.
3 FAN BUTTON
Used to select fan speed in sequence high- auto-low-medium-high.
4 TIMER/CLOCK BUTTON
Used to set the current time or set timer on/off.
5 UP SETTING BUTTON
Used to raise the setting values or to set the airflow direction.

6 DOWN SETTING BUTTON

Used to lower the setting values.
7 LIQUID CRYSTAL DISPLAY(LCD) SCREEN

8
 Wired Controller Introduction
LCD screen
Mode indication area,which indicate
the current operation mode Timer setting

Clock

Up/Down airflow swing

Left/Right airflow swing
Display room temperature
/set temperature Fan speed display

Parameter revision indicator Filter clean indicator

Electric heater indicator
Button lock indicator Error Indicator
Defrost indicator Sleep indicator
Operation mode Fan speed setting Timer setting
(flickering) Auto fan speed
Cooling mode Timer ON
Ultrahigh fan speed
Heating mode High fan speed Timer OFF
Dry mode Medium fan speed Timer setting valid only once.
Fan mode Low fan speed Timer setting valid only for one day.
Timer setting set for a week.
Auto mode Ultralow fan speed

Temperature display
Room temperature

Fahrenheit Temperature

Set temperature

NOTE:
1. Heating and electric heating function are not available for single cooling only models.
2. Air direction, Filter Clean, Floor Heat, Filter Clean, Electric Heating etc. are only available for specific
models, for details please refer to the operation manual.
3. Custom-setting parameters must be configured by installer or authorized person.
9
Basic operation
This wired controller should be used with the air-conditioner, it can be used for cooling,
heating, dry and fan etc. Other functions and settings please refer to the specific operation
in this manual.
1. Turning ON/OFF
Press the button, the appliance will be started or stopped.
2. Mode setting
Press “ ” button to select operation mode.
Each time MODE button is pressed, the operation mode will change in the following sequence:

COOLING DRY FAN ONLY HEATING AUTO

: AUTO mode is invalid for models without AUTO mode when setting.
HEATING mode is invalid for cooling only types or heating-forbidden air conditioners.
3.Temperature setting
Press the " " or " " button to enter the temperature setting state.
Each time “ ” button is pressed , temperature setting increases by 1℃；
Each time “ ” button is pressed , temperature setting decreases by 1℃.
Temperature setting range
COOLING, HEATING, DRY, AUTO 16℃~30℃
FAN ONLY Unavailable for setting
: 1. Heating mode is invalid for cooling-only air conditioners.
2. The default setting range depends on the indoor unit.
3. Setting range can be changed by professional staff, and for detailed operations, please contact the
installation service/after-sales service center.
4. When the set temperature reaches the upper or lower limits, setting temperature will not increase or
decrease.

4. Fan speed setting

When the appliance is in working mode, press the " " button to adjust the fan speed.
The fan speed will change in the following sequence:
(blinking)
AUTO HIGH MEDIUM LOW

: AUTO fan speed is invalid for “FAN” mode.

AUTO fan speed is the default setting under the DRY mode, unabling adjusting.
5. Airflow swing setting
Press and hold “ ” and “ ” buttons for 5s simultaneously to adjust the airflow direction.
The airflow direction setting will change in the following sequence by default:
No display
Up/Down Airflow Swing Left/Right Airflow Swing UP-DOWN AND LEFT-RIGHT None
Airflow Swing

: This function is only applicable to the air conditioning units with the swing function.

10
 Function set
Super mode
The maximum cooling/heating capacity can be activated at
the super mode.
How to activate:
Press and hold" " and " " buttons for 5s simultaneously with the working unit to activate the
super mode, and the indoor unit will run at the ultrahigh fan speed, and displays icon.
If you operate the Super mode under COOLING, DRY and FAN ONLY modes, the unit will
automatically go into forced cooling mode with lowest setting temperature, or go into forced
heating mode with highest setting temperature under the heating mode.
How to cancel:
Press " "/" "/" " button to exit immediately.
:
For the indoor units without ultrahigh fan speed function, it will be adjusted to run at high fan speed under
the super mode, with high fan speed mode icon displayed.

Silent mode
The silent mode running mode reduces the noise by changing the
fan speed of indoor unit so as to keep quiet during operation at night.
How to activate:
In the COOLING/HEATING mode during appliance operation, press and hold " "and “ ”
buttons for 5s simultaneously to activate silent mode, the indoor unit will run at the ultralow fan
speed, and displays icon.
How to cancel:
Press " "/" "/" " button to exit.
:
For the indoor units without ultralow fan speed function, it will be adjusted to run at low fan speed
under the mute mode, with low fan speed mode icon displayed.

Sleep mode
With the sleep function, the air conditioner will run in the mode
of comfortable sleep to improve comfort.

How to activate:
Press and hold “ ” button for 5s when the appliance is on to set the sleep function. The icon
will be displayed on the LCD, indicating that sleep mode is activated.
How to cancel:
Press and hold “ ” button for 5s again to cancel sleep function. The icon will disappear
from LCD, indicating that sleep mode has been cancelled.

11
Function set
Button lock
After the wired controller setting is completed, lock buttons to
avoid wrong operation by children and others. User settings
are overwritten with lock function. All operations are disabled
after button lock function has been set.
How to activate:
Press and hold “ ” and " " buttons simultaneously for 5s to activate button lock function, and icon will be
displayed on the LCD.
How to cancel:
Press and hold “ ” and " " buttons simultaneously for 5s again to unlock, and icon will disappear from
the LCD.

Filter clean reset

(available for models equipped with filter clean prompt function; only professional staff should operate this function.）

When is displayed on LCD, indicates that the filter needs

to be cleaned.
Please contact professional staff to perform cleaning.
After cleaning, press and hold “ ” and “ ” button for 5s to reset warning prompt.
: FILTER CLEAN screen prompt is only available for some models. For details, please refer to indoor unit manuals.
Be sure to stop the operation and turn off the power supply before performing any cleaning.

Clock set
When the clock value is not consistent with the actual time, the clock shall be set.
Setting method:
Press and hold " " button repetitively until icon blinks to
enter clock set mode. Set the clock in the following
sequence:

Minute Hour Weekday

1 Press " / " button to select the desired Minute,
press " " button to set next item.
2 Set HOUR/WEEKDAY by the same method as setting MINUTE.
3 Press “ ” button or wait for 30s without operation to confirm.

12
 Function set
Single TIMER ON/OFF
How to activate:
1 During OFF condition, repetitively press " " button until icon 1
ONCE appears, “ON” and clock set are flickering, press “ ”
button to enter timer on setting.
2 Press “ / ” button to adjust the timer hour.
Each time “ ” button is pressed, timer setting increases by 1h. Enter “Single TIMER ON/OFF ” setting mode
Each time“ ” button is pressed, timer setting decreases by 1h. 2
It can be set from 0h to 23h, and timer setting resolution is 1 hour.
Press “ ” button when reaches the desired value.
3 Set timer on minute with the same procedure.
It can be set from 00 to 59 with 1 minute resolution. “Single TIMER ON/OFF ” hour setting
4 Press “ ” button to confirm Single TIMER ON setting. 3
The display will return to previous screen and icon “ ” will
appear on the upper right corner of the screen.
How to cancel: “Single TIMER ON/OFF ” minute setting
To cancel “TIMER ON”, press “ ” button to activate the timer 4
on setting, press “ / ” button to adjust time hour until icon
OFF appears, press “ ” button to confirm cancellation and exit.
You can set Single TIMER OFF with the same method when the
appliance is ON. “Single TIMER ON/OFF ” confirm

:
Pressing and hold down the “ / ” button causes the value to
increase continuously and rapidly.

“SINGLE TIMER ON/OFF” cancellation

DAILY ON/OFF TIMER

Operation:
Press " " button to activate TIMER set, and press “ / ”
until icon DAILY displays on LCD, “TIMER OFF” and clock set starts flickering.
Press “ ” button to enter timer OFF hour set.
Steps are the same as Single TIMER ON/OFF set.

: The Single Daily and weekly timer functions cannot be set at the same time.

13
Function set
Weekly Timer
Weekly timer can be used to set on/off time respectively for seven days a week. Air conditioner can be on/off in
preset time every day, without manual control. The air conditioner can be set on/off automatically before you wake up in
the morning, back home from work or during sleep at night.
: Please set the clock correctly before setting weekly timer.
Operation Procedure
START（Turning ON/OFF）
Press " " button to activate TIMER setting, and press “ / ”
until icon WEEKLY is displayed on LCD
OR
”button

DAY SELECTION TIMER OFF HOUR TIMER OFF MINUTE TIMER ON HOUR TIMER ON MINUTE

PRESS“TIMER”BUTTON TO ENTER NEXT DAY SETTING(Sun...Sat)

OR
Press“

DAY SELECTION TIMER OFF HOUR TIMER OFF MINUTE TIMER ON HOUR TIMER ON MINUTE

QUIT NOTE： Press the " " button to the next step

Press “ / ” button to select the next day

Weekly Timer Set Procedure

Operation:
1
1 Press " " button to activate TIMER setting, and press " "
/ " " until icon WEEKLY is displayed on LCD, “TIMER OFF” ,
weekday and clock set are flickering.
2 Press “ ” button to enter day of week selection. Enter “TIMER ON/OFF WEEKLY”mode
Press “ ” / “ ” button to select weekday, display from 2
Sunday to Saturday.
3 Press “ ” button to enter TIMER OFF hour setting.
Press “ ” / “ ” button to select desired timer of hour setting, “TIMER OFF WEEKLY” weekday selection
it can be select from 00-23, or OFF if need to cancel TIMER OFF 3
function.
4 Press “ ” button to enter TIMER OFF minute setting.
Press “ ” / “ ” button to select desired timer of minute “TIMER OFF WEEKLY” hour setting
setting, it can be selected from 00-59. 4
5 Press “ ” button to enter TIMER ON hour setting.
TIMER ON setting is done with the same procedure as TIMER OFF.
6 Press “ ” button to enter Next day setting, you can set 7 day “TIMER OFF WEEKLY” minute setting
timer on/off time as required.
5
Confirm or quit WEEKLY TIMER setting by pressing “ ” button,
the weekly timer setting screen will be displayed.
“TIMER ON WEEKLY” hour setting
6

“TIMER ON WEEKLY” minute setting

14
Maintenance, troubleshooting and after-sales service
Maintenance
Wipe the LCD or the body of the wired controller with a dry cloth.
If the dirt on the surface cannot be removed, soak the cloth in neutral detergent diluted with water,
squeeze the cloth tightly and clean the surface. Wipe the surface with a dry cloth.
Do not use any thinner, organic solvents, or strong acid.

Troubleshooting and After-sales Service

Error code
Error indicator

When the air conditioner malfunctions, will be displayed on the LCD, indicating that error is
occurring, please consult your local dealer or after-sales service.

15
Specifications in this document are subject to change without notice, in order that Hitachi-Johnson
Controls Air Conditioning, Inc. may bring the latest innovations to their customers.

Hitachi-Johnson Controls Air Conditioning, Inc.

© 2017 Hitachi-Johnson Controls Air Conditioning, Inc.