REFUND AND CANCELLATION POLICY on our website.

Your failure to contact us within the 7

(read the entire document before signing) calendar days as provided above shall be deemed as
confirmed and satisfactory delivery of the product and
Thanks for shopping on our website. We appreciate that you services as purchased by you.
like to buy the services and products that we provide. We e. Subscription Active: Kindly note that your
also want to make sure you have a rewarding experience subscription day shall begin from the moment your
while exploring, evaluating, and purchasing our services and subscription is active.
products.
As with any shopping experience, there are Terms of Use f. Claims and Dispute: If we inform you that we have
and Privacy Policy that apply to transactions on our website. received a claim, chargeback or other dispute
We will be as brief as our attorneys will allow. The main concerning one of your transactions, then you shall
thing to remember is that by placing an order or making a promptly deliver any helpful information we request to
purchase on our website, you agree to the terms set forth confirm that you fulfilled the transaction per the
below and our Terms of Use and Privacy Policy which are agreement with us (including but not limited to Terms
available on our website for your review and acceptance of Use). If you fail to comply with the prior sentence or
before making a purchase was unable to comply with the agreement or these
policies, or if the claim chargeback or dispute is not
These terms are divided into two sections; a.STANDARD caused by (i) our failure to make your order available
TERMS that apply to all customers irrespective of their as it was received by us or (ii) credit card fraud, then
legal residence. b. REGION-SPECIFIC TERMS that are you shall promptly reimburse us for the amount of the
applicable to the customers who have legal residence in that customer purchase (including the purchase price and
specific Region. any taxes) and all associated credit card association,
As far as permitted by the applicable laws, the STANDARD bank or other payment processing, re-presentment and
TERMS shall supersede the REGION-SPECIFIC TERMS penalty fees associated with the original purchase and
any chargeback or refund, litigation and arbitration fees
A. STANDARD TERMS
in each case to the extent paid or payable by us.
a. Refund: If you did not like the product or service:
g. Digital Nature of Services: Please keep in mind that
purchased from our website, you could claim a
most of our services are digital (e-services). Therefore,
refund as per the applicable terms. We offer 7
there is no physical delivery or return policy in place at
calendar days no question asked refund irrespective
the moment.
of whether applicable law mandates us to provide a
refund or not. That means a customer can ask for the h. This Refund and Cancellation Policy forms an integral
purchase fee to be refunded within 7 calendar days part of our Terms of Use.
starting from the date of purchase without providing
any justification or answering any questions from i. Additional Charge: We will not be responsible for any
additional charge levied by the Banks, Payment
our team. If you want to request for a refund, please
Processor or a third party while processing a
contact us on [email protected]
cancellation or refund request. Such charges shall be
b. Month-to-Month Subscriptions: Please note that the responsibility of the Customers. Therefore, we
we do not offer refunds of payments made on a WON’T refund such charges.
monthly subscription plan. To avoid being charged a
j. KYC and AML Mandate: All the Customers and
subscription fee for the next billing, you must cancel
Users of our platform may be required to complete a
your subscription before the monthly renewal date.
KYC and AML before, during or after registering or
Additionally, your subscription will continue a
making payment on our website. The KYC and AML
month- to-month basis unless and until you cancel,
is a mandatory requirement, and no Customer or User
or the subscription is suspended or discontinued by
shall be allowed to seek a refund merely because they
us. If you cancel your subscription, the cancellation
do not wish to complete the KYC and AML
will be effective at the end of the current monthly
compliance. Our KYC and AML vendor is compliant
period; you will continue to have access to your
with local data protection and privacy regulations. If
subscription for the remainder of that period, but
you do not want to go through KYC and AML
you will not receive a refund.
compliance, you shall not purchase any product or
c. E-Wallet and Gift-Wallet: Please note that any service on this website and immediately leave the
payment made from E-Wallet or Gift-Wallet towards website. If you refuse to complete the KYC and AML
purchase or subscription renewal of our services requirements within the stipulated time frame, then the
shall not be refundable even if the refund is sought company has the absolute right to block your account
within the initial 7 calendar days. and refuse to provide any refund.
d. Delivery:: After your confirmed purchase on our A. STANDARD TERMS
website, you will receive a purchase confirmation,
a. European Union: If you are an EU member country
login details and an executed copy of this Refund
citizen and made a purchase on our website from
Policy from [email protected] to your
any of the EU member countries, you can claim a
registered email address. The login details will also
refund from the date of purchase until 14 calendar
be displayed on the website as a popup notification.
days
Please ensure the save the login details in a safe
place. If you do not receive the login details or b. United Kingdom: If you are a UK citizen and made
cannot log in, or your subscription is not active a purchase on our website from the UK, you can
within 7 calendar days of confirmed purchase, claim a refund from the date of purchase until 14
please contact our Customer Support Team as calendar days.
provided
 CUSTOMER SIGNED TRANSACTION AUTHORIZATION & REFUND TERMS FORM
Dated: 2024-06-18 00:06

I, Tsung sheng Chen hung, hereby confirm and authorize the company to charge my credit card to purchase
the products as summarized below.
I understand and accept that this charge will appear in my bank statement as _____________
Online-line

PURCHASE SUMMARY:
Invoice number: UPLIFT054128

Date of Recurring Billing Recurring

Product / Service Quantity Amount
Purchase Date Amount
SGM Bundle 2 (6
1 2024-06-18 00:06 $1149 2024-12-17 00:06 $594
Months)

SGM Bundle 2 (6 Months):

✓ 5 Premium Vocational Courses
(Cybersecurity, HR Essentials, Finance Essentials, Leadership Essentials, Marketing Essentials)
✓ 100+ Complimentary and Free Courses
Covering various aspects of professional skills and industry knowledge.
✓ Topics Across 6 Different Professional Domains
Enhancing competencies in Technology, Business, e-commerce, career development, human resource, leadership, and
more.
✓ Multilingual Support
English audio with subtitles in Spanish, French, Russian, Slovak, and Italian.
✓ Continuous Learning Opportunity
New classes added monthly
✓ Earn a Career Certificate
Add this credential to your LinkedIn profile, resume, or CV Share it on social media and in your performance review
✓ Instructor-led Training
Live calls with instructors, Monday - Friday via video conference.
✓ Enhanced Learning Materials
Each course is complemented with a variety of resources, including applications, tools, workbooks, pre-prepared
questionnaires, informative PDFs, comprehensive assessments, and practical assignments.

I consent to monthly, quarterly or yearly recurring billing as applicable with the specific package. I consent that I have read and
accepted the above Refund and Cancellation Policy, and Terms of Use as provided on the website before making this purchase.

I also understand that I am waiving my right to dispute this charge with my bank after receiving the products/services details in my
email, except as per the applicable Refund and Cancellation Policy. I consent that the merchant can claim damages and compensation if
I file for a fraudulent chargeback.

Signing this, I acknowledge the charges described herein and assume full responsibility for the said charges and agree to honour and
abide by the terms of payment.

ELECTRONIC SIGNATURE OF CUSTOMER

 Certificate of Completion

Certificate ID f65e23de-e82f-489c-b9ab-436ab718ae68
Certificate date created 06/18/2024 06:06:08 AM
Number of documents 1
Document CUSTOMER SIGNED TRANSACTION AUTHORIZATION &
TERMS ACCEPTANCE FORM
Number of page 2
Number of signatures 1
Signing location 186.151.92.46
Signing status completed
Document Hashed/Encrypted 06/18/2024 06:06:08 AM

Signing Information
Signer Signature

First name Tsung sheng Signature

Last name Chen hung
Phone number +50241818546
Email address [email protected] Using IP Address 186.151.92.46
Username Tsung1 Signed 06/18/2024 06:06:41 AM

Signer Events
Event name IP address Device type Date

Signing process initiated 186.151.92.46 - 06/18/2024 06:06:08 AM

Document viewed 186.151.92.46 - 06/18/2024 06:06:13 AM
Document signed 186.151.92.46 - 06/18/2024 06:06:41 AM
Signing process completed 186.151.92.46 - 06/18/2024 06:06:50 AM