RAY Talented Program Director skilled in handling administrative,
operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Results-driven individual leverages intuitive and creative strategies that drive viewership and exposure. [email protected] Proficient in content analysis, budgeting and forecasting. Highly motivated Content Creator with proven track record developing 716-208-7225 engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful Endicott, NY 13760 outcomes.
SKILLS WORK HISTORY
• Project Management Cornerstone Family Healthcare - Program Coordinator • Process Improvement New York • 09/2022 - Current • Hiring and Recruitment • Created and Implemented new programs targeted for addiction Knowledge services, mental health, and family medicine. • Team Development • Scheduled and supervised staff meetings to discuss new ideas and • Leadership update participants on program details and milestones. • Excellent communication • Organized and managed program development from conception • Collaboration skills through successful execution while meeting timeframes, and being • Creative Content within budget. • Designing Marketing tools • Provided ongoing direction and leadership for program operations. • Managing Social media content • Created and delivered program training and education to keep • Campaign Development participants knowledgeable about program and provide necessary skills to participate productively. • Assisted with grant writing and fundraising efforts to secure funding EDUCATION and sustain program long-term. Southern New Hampshire • Collaborated with other program coordinators to achieve consistency University in program objectives and services. Hooksett, NH • Created social media, email, website, graphic, and other digital communications to market available services. In Process: Accounting • Managed social media profiles including facebook, instagram and linked in. Binghamton High School Binghamton, NY • 06/2002 Computer Task Group Inc - Help Desk Representative High School Diploma NY • 01/2020 - 09/2022 • Provided support for network infrastructure and baseline configurations. • Provided end-user system and equipment training. • Walked users through series of steps to determine problem and implement likely solution. • Used established procedures to identify critical customer and system issues and escalate problems to appropriate person or group. • Communicate and handle Level 1 problem solving efforts with users, other IS support staff, and vendor technicians • Ensure that all problems/solutions are properly documented using standard problem tracking tools (i.e. JitBit) • Perform creation and termination of user accounts Liberty Tax Service - Tax Accountant Manager Endicott, NY • 01/2015 - 01/2018 • Built highly-efficient administrative team through ongoing coaching and professional development opportunities. • Implemented project management techniques to overcome obstacles and increase team productivity. • Completed bi-weekly payroll for employees. • Built and managed processes for tracking and monitoring department performance. • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff. • Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits. • Reconciled tax accounts to prevent discrepancies and maintain readiness for expected tax liabilities. • Kept up to date on current income tax developments and advised clients to make proper adjustments. • Audited client financial records to determine tax liability. • Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations. • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
ACCOMPLISHMENTS Broome County 2023 Black Excellence Award recipient- Most valuable partner for collaborating with local businesses.
VOLUNTEER/ COMMUNITY OUTREACH
• The Joy Project • The Black excellence committee • Juneteenth Committee • Molly's house • Citizen Action • Broome County Urban League • Boys and Girls Club