PSYCHOLOGY
PSYCHOLOGY
PSYCHOLOGY
Some behaviors such as thinking may be simple or complex, short or enduring. (iii) On
the other hand, some behaviors can be outwardly seen or sensed and are called overt, for
example laughing.
All behaviors can be explained on the basis of S-R (Stimulus Response Relations). :
SCHOOLS OF PSYCHOLOGY
A group of psychologists having similar point of views and making similar approaches to study
the human mind or behavior constitutes a school of thought in psychology.
There are several schools of psychology and each has developed some systems of ideas which
not only influenced the development of various trends and approaches for the study of behavior
but also affected the process and product of education.
The important schools of psychology are
i. Structuralism
ii. Functionalism
iii. Behaviorism
iv. Psychoanalysis
v. Gestalt psychology
STRUCTURALISM
Widely regarded as the first school of thought in psychology. This outlook focused on breaking
down mental processes into the most basic components. Major thinkers associated with
structuralism include Wilhelm Wundt and Edward Titchener.
Wilhelm Wundt a German psychologist was the father of Structuralism
The focus of structuralism was on reducing mental processes down into their most basic
elements. The structuralists used techniques such as introspection to analyze the inner processes
of the human mind. Examples of mental processes or inner processes include: sensation, feelings,
emotions, memory attention, thought
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The introspective experimental technique used by the structuralists involved having trained
observers examine their inner responses. Using this approach, also known as experimental self-
observation, experimenters like Wundt trained people to analyze their thoughts as carefully and
objectively as possible.
The mind is the sum total of various mental experiences (thoughts feelings experiences pain joy,
sorrow etc.) and the consciousness is the sum total of mental experiences at a given time.
There are no causal relationship between mind and body. But they are parallel to each other in
such a way that for every event in consciousness there is a corresponding event in the body.
In a functionalist approach, for example, instead of trying to understand the underlying processes
that cause mental states, the focus would be on understanding the function that those states serve.
Gaining a better understanding of the purpose would allow psychologists to better understand
how the mind allows people to respond and adapt to their environments.
The functionalist school was interested in the purpose of thoughts and behaviors, whereas
structuralism was concerned with the elements that make up consciousness. While functionalism
largely disappeared as a school of thought, its influence persisted in applied psychology,
behaviorism, and educational psychology.1
Basic psychological processes or mental processes
A psychological process is a series of steps or mechanisms that occur in a regular way not
necessarily a deterministic one to attain changes in behavior, emotion and others.
Psychological processes are a way to explain changes in the behavior of individual organisms
and are formulated a series of organized changes in the state of that organism and its
environment.
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Sensation. Is the process that allows our brain to take in information via our five senses which
can be experienced and interpreted by the brain. Sensation occurs through our five sensory
systems: eyes (vision), ears (hearing), skin (touch), tongue(taste) and nose(smell).
Perception .is responsible for us having an image of the reality that surrounds us.
Also, it is responsible for organizing and giving the meaning sensory stimulus or receptors, also
helps us to be aware of the environment are round us to move and interact.
Learning. Means modification and acquisition of knowledge, abilities, skills, behaviors and
others. Learning also helps us to relate our behaviors with their consequences.
Language; the human being is the social being that’s why language is such an important
process. It gives us the ability to communicate with others. This in case of humans is carried out
through a complex symbolic code or language us to accurately describe almost anything be it the
past, present or the future. The usefulness this process comes from our need to maintain complex
social relationships that allow us to survive in hostile environment.
Thought; This the complex process that psychology defines as the process in charge of
transforming information to organize it and give it meaning.
Attention. It focuses our resources on series of stimuli while ignoring the rest. We receive a
large number of stimuli all at once and we cannot attend to all at the same time.
Memory. It allows us to encode information for future storage and retrieval. This is an essential
process and closely related to all other processes.
Memory exists because it is really useful to have information about our past experiences at our
disposal. This allows us to make guesses about the future and act o them.
Motivation; it is responsible for providing the body with resources to perform behavior. it is the
process in charge of activating the body and putting in the ideal state. Another important aspect
of motivation is direction. The function of motivation is to get individual to direct their behavior
toward their goals and objectives.
Emotion; are reactions to external stimulus. They allow us guide our behavior and act quickly in
response to demands of our environment.
Behaviorism theory
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Behavior is becoming a dominant school of thought during the 1950s. It was based upon the
work of thinkers such as John B. Watson, Ivan Pavlov, and B. F. Skinner.
Behaviorism suggests that all behavior can be explained by environmental causes rather than by
internal forces. Behaviorism is focused on observable behavior. Examples of behavioral theories
that emerged during this time include:
Behaviorism is a theory of learning based on the idea that all behaviors are acquired through
conditioning, and conditioning occurs through interaction with the environment. Behaviorists
believe that our actions are shaped by environmental stimuli.1
In simple terms, according to this school of thought, also known as behavioral psychology,
behavior can be studied in a systematic and observable manner regardless of internal mental
states.2 Behavioral theory also says that only observable behavior should be studied,
as cognition, emotions, and mood are far too subjective.
Strict behaviorists believe that any person—regardless of genetic background, personality traits,
and internal thoughts— can be trained to perform any task, within the limits of their physical
capabilities. It only requires the right conditioning.
Operant Conditioning
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This behavioral approach says that when a desirable result follows an action, the behavior
becomes more likely to happen again in the future. Conversely, responses followed by adverse
outcomes become less likely to reoccur.
For example, if a parent rewards their child with praise every time they pick up their toys, the
desired behavior is consistently reinforced and the child will become more likely to clean up
messes.
WHAT IS REINFORCEMENT
Reinforcement is anything that strengthens or increases a behavior. 3 In a classroom setting, for
example, types of reinforcement might include giving praise, letting students out of unwanted
work, or providing token rewards, candy, extra playtime, or fun activities.
Types of reinforcement
Positive reinforcement: refers to the introduction of desirable or pleasant stimuli after the
performance of a behavior. This reward can be used to further encourage that behavior, or
change a pre-existing one.
Also can defined as something is added to increase the likelihood of the behavior
Negative reinforcement: something is removed to increase the likelihood of the behavior
Punishment: Means decreasing behavior
Positive punishment: something is added to decrease the likelihood of a behavior
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An example of positive punishment is scolding a student to get the student to stop texting in
class.
Negative punishment: something is added to decrease the likelihood of a behavior
you remove a pleasant stimulus to decrease a behavior. For example, when a child misbehaves, a
parent can take away a favorite toy. In this case, a stimulus (the toy) is removed in order to
decrease the behavior.
Classical conditioning
It is the theory proposed by Ivan Pavlov a Russian psychologist.
Is a process that involves creating an association between a naturally existing stimulus and a
previous neutral one. Classical conditioning process involves pairing a previously neutral
stimulus (such as the sound of a bell) with an unconditioned stimulus (the taste of food).
This unconditioned stimulus naturally and automatically triggers salivating as a response to the
food which is known as the unconditioned response. After associating the neutral stimulus and
the unconditioned stimulus, the sound of bell alone will start to evoke salivating as a response.
The sound of the bell is now known as the conditioned stimulus and salivating in response to
the bell is known as the conditioned response
What is a stimulus refer as something or anything that cause something to happen or to develop
or to become more active. It can be external or internal factors
Or something that causes reaction or activity or growth
What is response means reaction of something or an event.
Or is the behavior that is manifested by a living organism which is the result of an external or
internal stimulus
Sigmund Freud’s psychoanalytic theory of personality argues that human behavior is the result
of the interactions among three component parts of the mind: the id, ego, and superego.
This theory, known as Freud’s structural theory of personality, places great emphasis on the role
of unconscious psychological conflicts in shaping behavior and personality.
Dynamic interactions among these fundamental parts of the mind are thought to progress through
five distinct psychosexual stages of development. Over the last century, however, Freud’s ideas
have since been met with criticism, in part because of his singular focus on sexuality as the main
driver of human personality development
Freud’s Structure of the Human Mind
According to Freud, our personality develops from the interactions among what he proposed as
the three fundamental structures of the human mind: the id, ego, and superego. Conflicts among
these three structures, and our efforts to find balance among what each of them “desires,”
determines how we behave and approach the world. What balance we strike in any given
situation determines how we will resolve the conflict between two overarching behavioral
tendencies: our biological aggressive and pleasure-seeking drives vs. our socialized internal
control over those drives.
The Id
The id, the most primitive of the three structures, is concerned with instant gratification of basic
physical needs and urges. It operates entirely unconsciously (outside of conscious thought). For
example, if your id walked past a stranger eating ice cream, it would most likely take the ice
cream for itself. It doesn’t know, or care, that it is rude to take something belonging to someone
else; it would care only that you wanted the ice cream.
The Superego
The superego is concerned with social rules and morals—similar to what many people call their”
conscience” or their “moral compass.” It develops as a child learns what their culture considers
right and wrong. If your superego walked past the same stranger, it would not take their ice
cream because it would know that that would be rude. However, if both your id and your
superego were involved, and your id was strong enough to override your superego’s concern,
you would still take the ice cream, but afterward you would most likely feel guilt and shame over
your actions.
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The Ego
In contrast to the instinctual id and the moral superego, the ego is the rational, pragmatic part of
our personality. It is less primitive than the id and is partly conscious and partly unconscious. It’s
what Freud considered to be the “self,” and its job is to balance the demands of the id and
superego in the practical context of reality. So, if you walked past the stranger with ice cream
one more time, your ego would mediate the conflict between your id (“I want that ice cream right
now”) and superego (“It’s wrong to take someone else’s ice cream”) and decide to go buy your
own ice cream. While this may mean you have to wait 10 more minutes, which would frustrate
your id, your ego decides to make that sacrifice as part of the compromise– satisfying your desire
for ice cream while also avoiding an unpleasant social situation and potential feelings of shame.
Freud believed that the id, ego, and superego are in constant conflict and that adult personality
and behavior are rooted in the results of these internal struggles throughout childhood. He
believed that a person who has a strong ego has a healthy personality and that imbalances in this
system can lead to neurosis (what we now think of as anxiety and depression) and unhealthy
behaviors.
Freud believed that the nature of the conflicts among the id, ego, and superego change over time
as a person grows from child to adult. Specifically, he maintained that these conflicts progress
through a series of five basic stages, each with a different focus: oral, anal, phallic, latency, and
genital. He called his idea the psychosexual theory of development, with each psychosexual
stage directly related to a different physical center of pleasure.
Across these five stages, the child is presented with different conflicts between their biological
drives (id) and their social and moral conscience (supereg0) because their biological pleasure-
seeking urges focus on different areas of the body (what Freud called “erogenous zones”). The
child’s ability to resolve these internal conflicts determines their future ability to cope and
function as an adult. Failure to resolve a stage can lead one to become fixated in that stage,
leading to unhealthy personality traits; successful resolution of the stages leads to a healthy adult.
Psychosexual development stages
During the oral stage, the infant's primary source of interaction occurs through the mouth, so the
rooting and sucking reflex is especially important. The mouth is vital for eating, and the infant
derives pleasure from oral stimulation through gratifying activities such as tasting and sucking.
Because the infant is entirely dependent upon caretakers (who are responsible for feeding the
child), the child also develops a sense of trust and comfort through this oral stimulation.
The primary conflict at this stage is the weaning process the child must become less dependent
upon caretakers. If fixation occurs at this stage, Freud believed the individual would have issues
with dependency or aggression. Oral fixation can result in problems with drinking, eating,
smoking, or nail-biting.
Freud also believed that boys begin to view their fathers as a rival for the mother’s affections.
The Oedipus complex describes these feelings of wanting to possess the mother and the desire to
replace the father. However, the child also fears that he will be punished by the father for these
feelings, a fear Freud termed castration anxiety. The term Electra complex has been used to
describe a similar set of feelings experienced by young girls. Freud, however, believed that girls
instead experience penis envy.
Eventually, the child begins to identify with the same-sex parent as a means of vicariously
possessing the other parent. For girls, however, Freud believed that penis envy was never fully
resolved and that all women remain somewhat fixated on this stage.
If the other stages have been completed successfully, the individual should now be well-
balanced, warm, and caring.
Unlike the many of the earlier stages of development, Freud believed that the ego and superego
were fully formed and functioning at this point. Younger children are ruled by the id, which
demands immediate satisfaction of the most basic needs and wants.
Teens in the genital stage of development are able to balance their most basic urges against the
need to conform to the demands of reality and social norms.
Moral behavior
Moral reasoning refers as the process I which individual tries to determine the difference
between what is right and what is wrong.
Cognitive school of thought (cognitive theory).is the school of psychology that studies mental
processes including how people think, perceive, remember and learn. As part of the larger field
of cognitive science this branch of psychology is related to other disciplines as neuroscience,
philosophy and linguistics. Cognitive psychology emerged during the v1950, partly as a response
to behaviorism noted that it failed to account for how internal processes impacted behavior.
Example of theories that grew out of the cognitive school of thought includes:
Stages of cognitive development: a theory proposed by jean piaget, which suggested that
children go through a series of progressive stages of intellectual development.
Social cultural theory: this theory introduced by lev vygotsky, looked at how the interaction of
cultural and social factors contributed to cognitive development.
Information processing theory: This theory suggests that the mind functions much like a
computer and interpret information about the world
BRANCHES OF PSCHOLOGY
There are different types or branches of psychology that serve different purposes. There is no
fixed way of classifying them, but here are some common types.
Cognitive psychology
Cognitive psychology is the branch of psychology that focuses on internal mental processes
means all things that go on inside the brain this include as perception, motivation, emotion,
language, learning, memory, attention, decision-making, and problem-solving.
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Clinical psychology; is the branch of psychology concerned with the assessment and treatment
of mental illness, abnormal behavior and psychiatric problems. This field integrates the science
of psychology with treatment of complex human problems, making an exciting career choice for
people who are looking to work in challenging and rewarding field.
Biopsychology; is a branch of psychology is focused on how the brain, neurons, and nervous
system influence thoughts, feelings, and behaviors. This field draws on many different
disciplines including basic psychology, experimental psychology, biology, physiology, cognitive
psychology, and neuroscience.
Sports psychology; deals on how psychology influence sports, athletics performance, exercise
and physical activity. Some sports psychologists work with professional athletes and coaches to
improve performance and increase motivation. Other professionals utilize exercise and sports to
enhance people’s lives and well-being throughout the entire lifespan.
Comparative psychology; is the branch of psychology concerned with the study of animals’
behavior. The study of animal behavior can lead to deeper and understanding of human
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psychology. This area has its roots in the work of researchers such as Charles Darwin and
Georges Romans and has growth into a highly multi displinary subject.
Cross- Cultural psychology; is the branch of psychology that looks at how cultural factors
influence human behavior. The international Association of Cross-Cultural Psychology (IACCP)
was established in 1972 and this branch of psychology has continued to grow and develop since
that time. Today increasing numbers of psychologists investigate how behavior differs various
cultures throughout the world.
Health psychology is a specialty area that focuses on how biology, psychology, behavior and
social factors influence health and illness. Other terms including medical psychology and
behavioral medicine are sometimes used interchangeably with the term health psychology. The
field of health psychology is focused on promoting health as well as the prevention and treatment
of disease and illness.
Personality psychology is the branch of psychology that focuses on the study of the thought
patterns, feelings, and behaviors that make each individual unique. Classic theories of
personality include Freud's psychoanalytic theory of personality and Erikson's theory of
psychosocial development. Personality psychologists might study how different factors such as
genetics, parenting, and social experiences influence how personality develops and changes.
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Social psychology seeks to explain and understand social behavior and looks at diverse topics
including group behavior, social interactions, leadership, nonverbal communication, and social
influences on decision-making.
This field of psychology is focused on the study of topics such as group behavior, social
perception, nonverbal behavior, conformity, aggression, and prejudice. Social influences on
behavior are a major interest in social psychology, but social psychologists are also focused on
how people perceive and interact with others.
Forensic Psychology is a specialty area that deals with issues related to psychology and the law.
Those who work in this field of psychology apply psychological principles to legal issues. This
may involve studying criminal behavior and treatments or working directly in the court system.
Forensic psychologists perform a wide variety of duties, including providing testimony in court
cases, assessing children in suspected child abuse cases, preparing children to give testimony
and evaluating the mental competence of criminal suspects.
Community psychology focuses on social issues, social institutions, and other settings
that influence individuals, groups, and organizations. Community psychology as a
science seeks to understand relationships between environmental conditions and the
development of health and well-being of all members of a community. The practice of
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Community; is a small or large social unit (a group of living things) that has something in
common, such as norms, religion, values, or identity. Communities often share a sense of place
that is situated in a given geographical area (for example. a country, village, town, or
neighborhood) or in virtual space through communication platforms’
Community psychology focuses on social issues, social institutions, and other settings
that influence individuals, groups, and organizations. Community psychology as a
science seeks to understand relationships between environmental conditions and the
development of health and well-being of all members of a community. The practice of
community psychology is directed towards the design and evaluation of ways to
facilitate psychological competence and empowerment, prevent disorder, and promote
constructive social change. The goal is to optimize the well-being of individuals and
communities with innovative and alternative interventions designed in collaboration
with affected community members and with other related disciplines inside and outside
of psychology.
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Social order is a fundamental concept in sociology that refers to the way in which the various
components of society—social structures and institutions, social relations, social interactions
and behavior, and cultural features such as norms, beliefs, and values—work together to
maintain the status quo.
Community psychologist or a social change agent refers as any person who involve in different
activities that improve the lives of individuals and communities locally and around the world. In
other word a social change agent can include any one who gives and advocates.
Risk taker
Compassion
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Community psychologists seek to create positive social change within a social structure. They
can achieve this through either first order change and second order change.
Community psychologists seek to understand the quality of life of individuals within the groups,
organizations, institutions, communities and society. Their aim is to enhance quality of live
through collaborative research and action.
HISTORY OF COMMUNITY PSYCHOLOGY.
SWAMPSCOTT CONFERENCE
Community psychology was established in1960s in response to the limitations of psychology in
solving social problems. Community psychology was stimulated by the community mental
health movement. Among of member who attended in Swampscott conference was James Kelly
(1966).
The Swampscott Conference is considered the birthplace of community psychology.
Principles of community psychology
Community psychology has an identifiable set of principles that both define and guide the field
Prevention
Social justices
Ecological perspective
Interdisciplinary collaboration
A sense of community
Empowerment
Policy
Promoting wellness.
Roles or functions of community psychology
Due to the nature of this profession, people who work in this field often perform a range of
duties and take on a number of different roles.
Researching problems within a community and assessing individual needs
Finding ways to help disadvantaged or disenfranchised individuals feel more connected
with their local communities
Understanding social issues among minority groups
Developing, implementing and evaluating action –oriented community-based programs
Building relationships between individuals and community groups
Evaluate organizations, governments, and communities in order to promote participation
and diversity.
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Social dominance theory states that stable inequality among groups is maintained in part
through the use of disproportionate force against subordinate groups. For example, as part of its
“war on terror, ” the United States has subjected foreign nationals to conditions of imprisonment
that would be illegal under American law if they were used against US citizens (and may be
illegal under International Humanitarian Law). Systematic force is also used by the criminal
justice system, which in many societies disproportionately punishes members of subordinate
groups, particularly men (Sidanius and Pratto, 1999)
Another major way in which dominance is maintained is through institutional discrimination in
the allocation of desirable resources. For example, public and private institutions typically
provide better education, financial services, healthcare, and jobs for members of dominant
groups rather than for members of subordinate groups. In contrast to the thesis that oppression is
maintained mainly by force and threat, as would be illustrated by police states such as Chile
under Pinochet, the USSR under Stalin, and Germany under Hitler, social dominance theory
claims that even democracies can function as group - based hierarchies. In fact, because forceful
oppression sometimes gives rise to nationalist liberation movements Nazism in German under
Adolf Hitler and Fascism in Italy under Benito Mussolini
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Suggest that all people should be granted certain rights and freedoms regardless of their group
membership. By offering these rights to all people, these legitimizing myths argue for a
reduction of the disparities that exist between social groups in their access to resources, power,
and legitimacy. Other legitimizing myths suggest that some rights and privileges are reserved
only for certain groups, and these helps to increase group - based inequality and social hierarchy.
historical period. Social constructs dependence of historical, political, and economics can lead to
them to evolve and change.
PSYCHOLOGY THEORY
Concept of psychology theory
In psychology, theories are used to provide a model for understanding human thoughts, emotions
and behaviors. Throughout psychology history a number of theories have been proposed to
explain and predict various aspects of human behavior.
A psychological theory has two key components
Each theory has helped contribute to our knowledge of the human mind and behavior
According to Burton (1990), Dispute refers as a short-term disagreement that can be resolved. He
further elucidates that a Dispute can be resolved by considering and evaluating the interests of
the parties concerned and determining their rights through a reasonable solution.
In a legal context, a Dispute is defined as a disagreement on a point of law or fact, or over certain
legal rights, obligations, and interests between two or more parties.
It follows, then, that a Dispute refers to a disagreement that is specific, one in which the issues
can be resolved by applying relevant law or rules.
Thus, in the case of a Dispute, the parties can argue their case and come to some form of
settlement. Typically, a Dispute entails one party seeking to enforce certain rights or claims and
the other party opposing such a position.
Disputes can be heard in court or through other alternative forms such
as arbitration and mediation. An example of a Dispute is when an employee seeks to enforce a
certain right or claim against his or her employer. This claim can be in relation to working hours,
overtime or le
Conflict
Conflict refers to a state of disagreement or disharmony. This state of disharmony or opposition
is generally between persons, interests, ideas, principles or values.
Conflict as a long-term disagreement, a problem that runs so deep that its issues are generally
“non-negotiable”. Given that they are non-negotiable, it also indicates that the possibility of
resolving such issues is remote or difficult. Issues that are considered deep or extremely serious
include difference of opinion, morals or values, issues pertaining to security, authority, power,
and more. Conflicts with such issues, if not resolved, tend to transform into physical violence
and thereafter war (Burton, 1990).
CONFLICT. VS. DISPUTE
A Dispute is a short-term disagreement while a Conflict is a long-term disagreement.
Conflicts, unlike Disputes, cannot be easily resolved and the possibility of resolving them
is very remote. In contrast, a Dispute can be resolved through judicial or other means.
A Conflict refers to a broad area of issues and within this broad area specific Disputes
can arise. While Disputes may stem from a Conflict.
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Disputes can be easily resolved by dealing with the specific issue at hand and coming to a
final determination. This is not the same with Conflict. While Conflicts are more serious
and sensitive in nature and very volatile in terms of resolution.
Dispute resolution is a term that refers to a number of processes that can be used to resolve a
conflict, dispute or claim. Dispute resolution may also be referred to as alternative dispute
resolution, appropriate dispute resolution, or ADR for short
Dispute resolution processes are alternatives to having a court (state or federal judge or jury)
decide the dispute in a trial or other institution decide the resolution of the case or contract.
Dispute resolution processes can be used to resolve any type of dispute including family,
neighborhood, employment, business, housing, personal injury, consumer, and environmental
disputes.
In addition, the United States Federal Government utilizes dispute resolution processes to assist
government employees and private citizens resolve complaints and disputes in many areas
including workplace, employment, and contracting matters.
LEVELS OF DISPUTES
The “levels of” disputes are four types of disagreement that affect an individual or group of
individuals. Each level comes with its own unique challenges and solutions. The four levels of
disputes are:
1.intrapersonal disputes, this level refers to an internal dispute and involves only one
individual. This conflict arises out of your own thoughts, emotions, ideas, values and
predispositions. It can occur when you are struggling between what you “want to do” and what
you “should do.”
2. Interpersonal dispute, this conflict occurs between two or more people in a larger
organization. It can result from different personalities or differing perspectives on how to
accomplish goals. Interpersonal conflict may even occur without one party realizing there was
ever conflict.
3. Intragroup disputes, this level of dispute occurs between members of a single group when
there are multiple people with varying opinions, backgrounds and experiences working toward a
common goal. Even though they may all want to achieve the same goal, they may disagree about
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how to reach it. Intragroup dispute can also occur when team members have differences in
communication styles and personalities.
4. Intergroup disputes, this level of dispute occurs between different groups within a larger
organization or those who do not have the same overarching goals.
M ETHODS OF DISPUTES RESOLUTION.
1. Negotiation is the process where two parties in conflict or disputes reach an agreement or a
settlement between themselves that can both agree on. Negotiation are reached through
discussions made between the parties or their representatives without an involvement of their
party. Each party should consult or see a lawyer before settling down matters, so that they are
well aware of their rights and duties in respect to the matter or dispute their willing to solve.
2. Mediation; It involves the interventions and assistance of a third party as a facilitator in the
parties’ effort to resolve their disputes. Or is the process of in which a neutral or partial
(means not supporting any one side), third party assists the parties in conflict to reach a
solution. Or consensus. The third party is called mediator and the mediator facilitate
communication between parties. The mediators manage communication process between
parties fairly, honestly and impartially. The mediators do not take sides, give legal advice or
provide counseling. They do not act as judge or arbitrator.
3. Arbitration; Refers to the process where the decision is made by the third party. The
arbitrator hears the case as presented by the parties in conflict or dispute (fight) and makes a
decision or award in the same way as a judge would. Awards are generally final and binding
on all parties. Arbitrator arranges a meeting between the parties to determine what issues
need to resolved. The arbitrator then holds a hearing into the matter where both parties
present information and evidence they believe supports their case.
4. Litigation; The term litigation is the legal term, it the court method of resolving a dispute
where a judge decides the case. The litigation involves more formalized rules. if you have a
strong
STEPS OF DISPUTES RESOLUTION.
Conflict management is one of the core training courses we offer for managers and
supervisors. Learning how to handle disputes efficiently is a necessary skill for anyone in
management and the key to preventing it from hindering employees' professional growth. Here is
the conflict resolution process in five steps.
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instance, you might suggest the need for greater cooperation and collaboration to effectively
address team issues and departmental problems.
Step 5: Agreement.
The mediator needs to get the two parties to shake hands and accept one of the alternatives
identified in Step 4. The goal is to reach a negotiated agreement. Some mediators go as far as to
write up a contract in which actions and time frames are specified. However, it might be
sufficient to meet with the individuals and have them answer these questions: “What action plans
will you both put in place to prevent conflicts from arising in the future?” and “What will you do
if problems arise in the future
COUNSELING AND GUIDANCE.
OR
Guidance is advice given to an individual concerning matters such as career. An expert in the field
in question, say career choices, advises individuals on how to go about everything. Guidance aims
at making people know the pros and cons of their decisions. It enlightens individuals on how to
make the right choices. The experts make individuals know that choices have consequences,
especially in the future. Guidance is the approach used to help learners choose their courses or
career paths wisely. It aims at helping the person develop themselves for their future. It serves
individuals with ready solutions
Counseling refers to a professional advice given by a counselor and an individual to help him in
overcoming from personal or psychological problems. The counseling situation arises when a
needy person is face to face with expert who makes available his assistance to the needy
individual to fulfill his needs.
In counseling, a client discusses freely with the counselor or therapist. They express their
emotions, fears, and problems to the counselor. The counselor then helps them deal with their
problems and other reasons people go to see a therapist. The primary purpose of counseling is to
have an individual open up so that they can get the help they need.
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The discussion between the client and counselor is often in a confidential environment.
Counseling digs into the root of the problems before identifying potential solutions. The counselor
works to help the client view life from a positive viewpoint.
Guidance is preventive, while counseling is curative. You may seek guidance before
choosing careers, but you seek counseling to save a problematic marriage.
Guidance helps an individual make the best choices, while counseling helps them change
their perspective. Guidance gives clients ready answers, while counseling helps them
come up with their well-informed solutions.
Guidance uses an external approach to tackle the issue at hand while counseling uses an
in-depth approach to establish the root causes of the problem before tackling it.
Guidance is the best approach for tackling educational and career problems while
counseling is best employed in tackling socio-psychological and other personal problems.
Guidance is provided by an expert in the field at hand or anybody superior. It does not
require professional training. Counseling is given by people who have been trained
professionally to handle psychological problems.
Guidance provides ready answers and decisions for clients while counseling empowers
individuals to create the most appropriate solutions to tackle an issue.
The difference between counselling and guidance is clear. Both guidance and counseling aim at
solving problems. However, guidance’s main aim is giving a solution, while counseling focuses
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on finding problems, working on them before finding a solution through numerous methods such
as therapy, psychotherapy and more.
4. INTERVENTION
The behavioral approach attempts to initiate
There are different points of view concerning what a good counselor should do with clients
depending on the theoretical positions that the counselor subscribes to
For example, the person-centered approach suggests that the counselor gets involved rather than
intervenes by placing emphasis on the relationship.
A student who is fresh out of school or college is often clueless as to which career to choose.
This is completely normal for kids of that age to feel like that. Furthermore, sometimes even
working individuals feel like that in the midst of their careers. This is nothing to worry about.
Educational counselling helps these people in choosing their career path. They conduct seminars
and orientations or private sessions where they discuss the interest of their client and offer
solutions accordingly.
Rehabilitation Counselling
This type of counselling refers to a practice where the counsellor helps people with their
emotional and physical disabilities. Furthermore, these counsellors teach these people ways to
live independently and maintain gainful employment. It evaluates the strength and limitations of
their patients. In short, they help people in guiding them and assisting them to lead independent
lives.
Mental Health Counselling
Mental illnesses have become very common these days. Awareness has helped people identify
the symptoms of it and visit mental health counsellors. Mental health counselling helps people
deal with issues that impact their mental health and well-being. Some of the mental illnesses are
depression, Posttraumatic Stress Disorder (PTSD)Attention-Defector Hyperactivity
Disorder (ADHD) Bipolar disorder, and more. This counselling focuses on these issues and
helps in resolving them for a healthier life.
Substance Abuse Counselling
Substance abuse counselling is a form of counselling which helps people in treating them and
supporting them from breaking free from their drug and alcohol addiction. It helps people
discuss the cause of this addiction and reach to the root of it.
The counsellor thereby suggests coping strategies which make a positive impact on their lives.
Moreover, they also provide them with practicing skills and behaviors which helps in their
recovery.
NOTE, All types of counselling carry equal importance. They allow people to work through
their problems and lead a happier and healthier life. There is no shame in
taking counseling sessions as it only helps in the growth of an individual. In addition,
counselling also helps save lives.
TYPES OF COUNSELLING APPROACHES OR METHODS
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