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    Contingency Planning Checklist For Tenants Final

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    yenling456

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    Contingency Planning Checklist For Tenants Final

    Uploaded by

    yenling456
    4 views21 pages

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    Contingency Planning Checklist for Tenants Final

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    Copyright:

    © All Rights Reserved
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    4 views21 pages

    Contingency Planning Checklist For Tenants Final

    Uploaded by

    yenling456

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 21

    CONTINGENCY PLANNING CHECKLIST

    FOR TENANTS
    Contents
    Detecting the Threat . . . . . 4

    Getting the Word Out . . . . 9


    Evacuating Your Office . . . 12

    Hiding from the Perpetrators . . 16


    Contingency Planning Checklist for Tenants

    This checklist helps you plan for contingencies such as terror


    attacks.

    Drafting contingency plans to deal with scenarios such as a


    terror attack is an iterative process. After using this checklist
    to help draft your plan, we recommend that you validate your
    plan by conducting a Table-Top Exercise (TTX) to test out the
    plan and identify gaps. You can download a customised
    guide on how to conduct a TTX for workplaces on the
    SGSecure website: www.sgsecure.sg.

    Your building owner has also been encouraged


    to conduct a joint TTX with all tenants to ensure
    that their plans are in line with the building’s
    contingency plan.
    DETECTING
    THE THREAT
    Your staff should know how to spot a
    threat and how to report the threat to
    the Police at the earliest opportunity.

    4
    DETECTING
    THE THREAT

    1 Has your office appointed a security


    representative who will liaise with the building’s
    security office on all security related matters?

    YES NO

    Each office/company within a building should appoint a


    security representative who will establish communication links
    with the building’s security office. This can be done through setting
    up of messaging chat groups to enable two-way sharing of
    information.

    Security representatives must be briefed by the building‘s


    security office and be familiar with how to guide other staff during
    a potential security incident, such as evacuating or hiding in safe
    rooms.

    Encourage your building’s security office to put in place such


    measures if they haven’t done so. Security representatives
    should also sign up with MOM as a SGSecure Rep via
    www.mom.gov.sg to receive the latest information and
    updates on the terror threat, and advice on how to raise
    preparedness in the workplace. A glossary of the key roles and
    responsibilities of the security representatives is found in
    Appendix A of this checklist.

    5
    DETECTING
    THE THREAT

    2 Does your staff know when and how to report


    a potential security threat (e.g. suspicious
    person, object, vehicle)?

    YES NO

    Building occupants should inform the Police whenever they spot


    a potential security threat.

    Besides alerting the Police, occupants


    should alert the security office to the
    potential security threat(s) so that
    precautionary actions can be
    taken before the Police arrives.

    Whenever possible, occupants and


    security representatives should
    provide information to the Police
    using the “T.E.L.L.” framework.

    6
    DETECTING
    THE THREAT

    T.E.L.L. framework

    Total number of attackers

    Equipment or weapons
    being carried

    Look of attackers

    Location of attackers
    (where they are now and where they
    are moving towards)

    7
    DETECTING
    THE THREAT

    3 Will your staff inform the rest of your office


    of a immediate security threat such as an
    armed intruder?

    YES NO

    Make use of existing messaging chat groups among staff to


    disseminate information on any potential threat.

    4 Are there trained first-aiders within your office?

    YES NO

    Encourage your colleagues to pick up first aid skills. Where


    possible, staff in your office should know who the trained
    first-aiders are so that they can seek assistance if required.

    8
    GETTING THE
    WORD OUT
    Ensure that staff in your office are kept
    informed of a potential security threat
    and what they need to do.

    9
    GETTING THE
    WORD OUT

    5 Is there a public announcement system within


    the buildings which your office is located in?

    YES NO

    Ensure that your office is connected to the building’s public


    announcement system as it is usually the fastest and most effective way
    to broadcast any urgent information requiring immediate action.

    Your office’s security representative should also be receiving latest


    information on security related matters from messaging chat groups
    between security representatives and the security office.

    Encourage your building’s security office to put in place such systems


    if they haven’t done so.

    10
    GETTING THE
    WORD OUT

    6 Are your staff aware of the different alarms


    used to indicate the different courses of
    actions to take?

    YES NO

    Unique alarms should be used to alert people in the building of the


    different responses they should take during a potential security threat.
    The alarm to alert people of a security threat should not be similar to
    a fire alarm.

    Periodic drills should be conducted to ensure that everyone is familiar


    with the different courses of action.

    When an alarm is activated, staff who are familiar with the


    corresponding course of action should guide members of the public
    on what they should do.

    Encourage your building’s security office to put in place such systems


    and conduct periodic drills.

    11
    EVACUATING
    YOUR OFFICE
    In the event of an attack in your
    office, evacuate immediately
    if it is safe to do so.

    12
    EVACUATING
    YOUR OFFICE

    7 Is there a plan on how to unlock all exit


    points to your office during an evacuation?

    YES NO

    Ensure that your staff are aware of where all the exit points to your
    office are located and how to unlock them.

    8 Are there multiple evacuation routes


    leading from your office to the exterior
    of the buildings?

    YES NO

    Work with your security office to identify multiple evacuation


    routes if they haven’t done so and ensure that your staff are
    familiar with the evacuation routes.

    13
    EVACUATING
    YOUR OFFICE

    9 Will your staff be updated on the movement


    of the attackers during an evacuation?

    YES NO

    Communications channels between your office’s security


    representative and security officers allows your staff to receive
    updated information on the location of the attackers.

    The information will help your staff decide which evacuation route
    to take or to hide (e.g. when all evacuation routes are no longer safe).

    14
    EVACUATING
    YOUR OFFICE

    10 Do your staff know what to do after they


    have evacuated out of the buildings?

    YES NO

    Evacuees running away from a terrorist attack should not gather at an


    Assembly Area as they could be exposed to further danger.

    The Security Representative should remind their colleagues not to


    do so.

    Account for the safety of your staff remotely through messaging chat
    groups.

    15
    HIDING FROM
    THE PERPETRATORS
    Consider designating safe rooms for people in your
    buildings to hide in should evacuation become
    impossible.

    16
    HIDING FROM
    THE PERPETRATORS

    11 Have safe rooms been identified for each


    level of your office?

    YES NO

    An ideal safe room should have these features:

    i. Door(s) to the room can be locked, and barricaded by heavy


    objects if possible;
    ii. Enclosed by solid walls (e.g. concrete);
    iii. Have minimal windows.

    If the attackers are not yet in your office, your office could also act as
    a safe room if the access points to your office can be locked and
    barricaded.

    This assessment has to be made based on the nature of the attack; for
    example, offices secured by solid wooden doors or steel grilles are
    not likely to be breached by attackers armed with knives.

    17
    HIDING FROM
    THE PERPETRATORS

    12 Does everyone know what to do once


    they are inside the safe room?

    YES NO

    To prevent the perpetrator from entering the safe room,


    i. Lock the door;
    ii. Barricade the door with heavy furniture if possible;
    iii. Switch off the lights;
    iv. Put all electronic devices to the silent mode;
    v. Remain quiet;
    vi. Update the Police of the situation by
    a. Calling 999 when it is safe to do so
    b. SMS-ing 71999 if it is not safe to talk
    c. Using the SGSecure app

    You are encouraged to print out the above advisory (Appendix B)


    and affix it on the door of the designated safe rooms in your office.

    During the periodic drills, security representatives should brief their


    colleagues on when to reopen the safe room. Generally, the safe room
    should not be opened again once locked and barricaded. Opening the
    safe room to anyone else other than the Police could expose those
    already in the room to danger.

    When the Police arrive, they may be unable to distinguish a victim


    from an attacker. Keep hands visible at all times and do not make any
    sudden movements or gestures.
    18
    APPENDIX A

    Glossary of Roles and Responsibilities

    Designation Roles and Responsibilities

    Security Day-to-day
    Representatives
    • Sign up with MOM as an SGSecure Rep via
    www.mom.gov.sg to receive the latest info and
    updates on the terror threat, and advice on how to raise
    preparedness in the workplace.
    • Maintain communication links with security officers through
    messaging chat groups.
    • Know who in the office are first-aid trained.
    • Ensure that colleagues know what the different alarms mean
    and participate in the periodic emergency drills.

    During a Crisis

    • Keep colleagues updated on the movement of suspicious


    persons/attackers through the instant communication
    channel with security officers.
    • Facilitate evacuation of colleagues when the evacuation
    plan is activated.
    • Account for the safety of colleagues through messaging
    chat groups.
    • Brief colleagues on when to open the safe room and what
    to do when the Police enter the safe room.

    19
    APPENDIX B

    What to do once inside a safe room

    Lock the door

    Barricade the door with heavy


    furniture if possible

    Switch off the lights

    Put all electronic devices to the


    silent mode

    X
    Remain quiet

    Update the Police of the situation by

    i. Calling 999 when it is safe to do so


    ii. SMS-ing 71999 if it is not safe to talk
    iii. Using the SGSecure app

    20

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