Scribd Logo
Upload

Welcome to Scribd!

  • 4 views

    Formal Email

    Uploaded by

    Cobe.Deane.Wilson

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Formal Email

    Uploaded by

    Cobe.Deane.Wilson
    4 views1 page

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4 views1 page

    Formal Email

    Uploaded by

    Cobe.Deane.Wilson

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    What is the purpose of your email Writing a formal email Source: https://bit.ly/2Rfym3a & https://bit.

    ly/35qmX8M
    • Introduce yourself: As a second-year student in the Executive
    MBA program, I am writing to request a brief meeting with Ask yourself Try to avoid
    you to discuss opportunities in market research. • Why am I writing this email? • Contractions (don’t à do not).
    • Deny a request: Thank you for writing to ask about attending • What do I want to tell my recipient? • Exclamation marks (only special occasion).
    the conference in Baltimore. I wish I could approve your • What do I want them to do as a result of my email? • Abbreviations and acronyms.
    request.
    • Apologize: Please accept my apology for missing the meeting It should be clear to the recipient Closing statements
    yesterday. I am sorry that a medical appointment prevented • Who the email is from. • Thank you:
    my attending. • What the email is about. • Thank you for your help. / time / assistance /
    • Congratulate: Congratulations on successfully passing the • If a reply is necessary. support.
    bar exam. Your hard work has paid off! • I really appreciate the help. / time / assistance
    • Invite: You are invited to the opening of the ‘2017 Fashion General suggestions / support you’ve given me.
    Fair’ on Sunday, 16 April, from 4 to 6 p.m. at the AHOY in • Write the most important information first. • Thank you once more for your help in this
    Rotterdam. • Only include necessary information. matter.
    • Respond to a letter of complaint: Thank you for writing to us • Be concise and use simple grammar. • Future focus:
    about your experience in the airport last week. • Use numbers/bullet points and divide into • I look forward to hearing from you soon /
    • Confirm an agreement: I am happy to confirm our agreement paragraphs for a clear message. meeting you next Tuesday.
    about the summer institute. • Be polite. • I look forward to seeing you soon.
    • Provide a reference: Jessica Dell has asked me to provide • I’m looking forward to your reply.
    information to you in support of her job application, and I am Write a clear and informative subject line • We hope that we may continue to rely on your
    pleased to do so. • Convince people they need to actually pay attention valued custom.
    • Request a letter of reference: I am applying to graduate to your email. • We look forward to a successful working
    schools in marine biology, and I would be very grateful if • Ask that an action be taken by someone. relationship in the future.
    you would write a letter of reference for me. • Please advise as necessary.
    • Request approval: I would appreciate your approval to Clear opening statements • I would appreciate your immediate attention to
    attend a training program on project management to meet • In reply to your letter… this matter.
    my annual performance goals. Here are the details: • Thanks for your email… • Offer assistance:
    • Request information: I am seeking the answers to two • Following our (phone) conversation… • If I can be of assistance, please do not hesitate
    questions about customs declarations for a shipment to • I am writing to inform you that… to contact me.
    Russia. • Please feel free to contact me if you need any
    • Share information: I received some important information Formal greeting further information.
    from Dr. Owens, and I believe it will be useful to you as you • To Whom It May Concern, • Please let me know if you have any questions.
    analyze the research data. • Dear [name], / Dear Dr. [name], • Let me know if you need anything else.
    • Explain a change in policy: I want to let you know about a
    new tuition reimbursement policy we will implement in
    January.
    Proofread before sending Adapted from slide share (author MatthijsVanEijk)
    • Is the recipient list correct?
    • Introduce a new employee: I am pleased to introduce & MIT EECS Communication Lab.
    • Check attachments/links.
    Kathlyn Vargas, Manager of Training and Development. • No missing words or other errors. @OpenAcademics

    You might also like