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a. More consumption, innovation, investing at home, and importing
b. More consumption, innovation, investing abroad, and importing
c. More consumption, innovation, investing abroad, and exporting
d. More consumption, innovation, investing at home, and exporting
ANSWER: B, p. 8
6. Which of the following is not an example of how management might respond to
problems resulting from currency volatility?
a. Make products where they are sold
b. Engage in currency “hedging” to effectively freeze currency rates for a fixed
period
c. Manage more facilities in a wider variety of countries
d. Ignore currency swings and avoid sudden losses
ANSWER: D, p. 9
7. India is an ideal offshoring destination because:
a. It has a deep reservoir of inexpensive technical talent who speak English
b. It has a highly educated sales force with good English-speaking skills
c. Many firms already have R&D operations there
d. Both A and C
ANSWER: D, p. 9
8. Some American firms are onshoring IT services for which of the following reasons?
a. American customers find the offshore staff difficult to work with
b. To avoid the obvious expenses associated with offshoring
c. There are no culture barriers and few worries about data security
d. There are culture barriers and issues of data security
ANSWER: C, pp. 9–10
9. Which of the following elements constitutes a world-class competitive workforce?
a. High-quality training and education
b. Highly motivated managers and executives
c. Workforce with cultural and gender diversity
d. Large percentage of older, experienced workers
ANSWER: A, p. 12
10. To be most effective corporate executives must have which of the following general
characteristics?
a. Some minimal multicultural experience
b. Maturity, sophistication, and experience
c. The ability to hold firm to a standard “command and control” mentality
d. Comfortable withholding information from local employees
ANSWER: B, p. 15
11. Which of the following skills and attributes are needed to effectively manage
organizational behavior across countries?
Short-Answer Questions
1. What can a company do to assure its international strategy is seen as fair?
ANSWER: pp. 24–25
2. List the common developmental stages in corporate internationalization beginning
with “exporting.”
ANSWER: pp. 18–19
3. What decision factors might be considered when a company is making a decision
about whether to offshore?
ANSWER: pp. 9–10
4. List three important implications of globalization and the rise of developing
countries such as China and India for managing organizational behavior effectively.
ANSWER: pp. 4–5
5. What specific challenges do companies now face in light of increasing globalization
and the rise of developing countries?
ANSWER: pp. 5–6
6. What is culture and why is it important for managing people around the world?
ANSWER: pp. 15–16
7. Provide a brief definition for each of the following: social capital, psychological
capital, and intellectual capital.
ANSWER: p. 26
Essay Questions
1. Multiple issues surround the practices of offshoring and onshoring. Explain both the
core issues and recent trends. Identify pros and cons of each approach.
ANSWER: pp. 9–11
2. How does Hofstede define culture? Has his research impacted how companies “do
business” around the world? If so, in what ways? If not, why not?
ANSWER: pp. 15–16
Language: French
CHRONIQUES
DE
J. FROISSART
PARIS.—TYPOGRAPHIE LAHURE
Rue de Fleurus, 9
CHRONIQUES
DE
J. FROISSART
PUBLIÉ POUR LA SOCIÉTÉ DE L’HISTOIRE DE FRANCE
P A R SIMÉO N LU CE
TOME CINQUIÈME
1356-1360
A PARIS
CH EZ M ME
V E JUL ES R ENOUARD
( H . LO O N E S, S U C C E SS E U R )
L I B R A I R E D E LA S O C I É T É D E L’ H I S TO I R E D E F R A N C E
RUE DE TOURNON, Nº 6
M DCCC LXXIV
EXTRAIT DU RÈGLEMENT.
CHAPITRE LXXVIII.
CHAPITRE LXXIX.
CHAPITRE LXXX.
CHAPITRE LXXXI.
CHAPITRE LXXXII.