Assignment 11- Business Writing
Assignment 11- Business Writing
Assignment 11- Business Writing
ANSWER:
Recent research into the writing process of second language writers has
produced a range of different conclusions. In particular, research done in
the last decade in Canada, Iceland, Japan, and USA indicates two different
views:
QUESTION- 2.
Describe the two different theories – process approach and genre
approach on teaching skills of writing.
ANSWER:
English is a language widely spoken around the globe. About 1,121 billion
people regardless of natives or non-natives speak English. It is a language
that bridge people in different sectors.
English is language of business, education and communication, and even
seen as an official language and used in documenting. Second language
learning differs from first language acquisition. To meet these
requirements there were various theories and hypotheses found and
experimented to facilitate educators to impart the knowledge of second
language.
In addition, various researches in multiple disciplines, such as linguistics,
psycholinguistics, psychology and education were carried out to enable
students to learn second language. Listening, talking, reading and writing
are the primary four language abilities taught to these learners.
“Writing is the most challenging skills to be learnt and to be taught in ESL
classroom”. Writing skills is a vital skill that to be mastered by all the
students in BE classrooms as it has its various purposes. It goes beyond
the school scope.
White and Arntd say that focusing on language errors 'improves neither
grammatical accuracy nor writing fluency' and they suggest instead that
paying attention to what the students say will show an improvement in
writing.
Research also shows that feedback is more useful between drafts, not
when it is done at the end of the task after the students hand in their
composition to be marked. Corrections written on compositions
returned to the student after the process has finished seem to do little
to improve student writing.
Pre-writing
The teacher needs to stimulate students' creativity, to get them
thinking how to approach a writing topic. In this stage, the most
important thing is the flow of ideas, and it is not always necessary that
students actually produce much (if any) written work. If they do, then
the teacher can contribute with advice on how to improve their initial
ideas.
Focusing ideas
During this stage, students write without much attention to the
accuracy of their work or the organisation. The most important feature
is meaning. Here, the teacher (or other students) should concentrate
on the content
of the writing. Is it coherent? Is there anything missing? Anything
extra?
Writing as communication
Process writing is a move away from students writing to test their
language towards the communication of ideas, feelings and experiences.
It requires that more classroom time is spent on writing, but as the
previously outlined activities show, there is more than just writing
happening during a session dedicated to process writing.
Conclusion:
Writing is a complex process and can lead to learner frustration. As with
speaking, it is necessary to provide a supportive environment for the
students and be patient. This approach needs that more time be spent on
writing in class, but as you have seen, not all classroom time is spent
actually writing.
Students may also react negatively to reworking the same material, but
as long as the activities are varied and the objectives clear, then they will
usually accept doing so. In the long term, you and your students will start
to recognise the value of a process writing approach as their written work
improves.
Genre Approach :
“Genre” refers not only to types of literary texts but also to the
predictable and recurring patterns of everyday, academic and literary
texts occurring within a particular culture.
Genre-based approach :
- for what purposes does this writer write this piece of writing?,
- what is the writer’s viewpoint when writing the text?,
- what kinds of language features and organization does he/she
use in the text?, and etc.
Conclusion
All the approaches employed in the researches has its advantages
and disadvantages yet a good and proper selection of approaches
based on the students need is vital to make the students writing
successful. Moreover, enough time should be given to students to
get used to a certain approach. In addition, scaffolding is crucial in
assisting the students in each and every step of learning to write.
Hence, knowing students, selecting appropriate writing approaches,
and scaffolding in ESL classroom is vital to make students improve
in their writing.
QUESTION- 3
Write a business letter.
To,
Mr. John Doe
Customer Service Representative
Dell International Private Limited,
#98 Domlur,
Koramangala, Bangalore- 54
I received an email notification two days later confirming the receipt of payment
and the shipment of the laptops. According to your website, shipments should
reach their destination within 3-5 business days of being sent, however, I have
yet to receive the laptops.
Do you have any information on what may have happened to delay the
shipment or where the shipment is currently?
I have worked with Dell International services in the past and have the greatest
confidence in your products and customer service. We need the shipment of the
laptops soon, however, and I hoped you might be able to provide me with an
idea of when I can expect them.
Thank you in advance for any help you might be able to offer.
Yours Sincerely,
Blessy Joseph,
Program Lead,
Gilead Private Limited.